T-Mobile USA, Inc. v. Yoak et al
MEMORANDUM AND ORDER IT IS HEREBY ORDERED that Plaintiffs motion to dismiss Defendant Jamie Yoaks counterclaims is GRANTED. [Doc. #101] re: 101 MOTION to Dismiss :Counterclaim filed by Counter Defendant T-Mobile USA, Inc. Signed by Honorable Audrey G. Fleissig on 7/18/11. (JWJ)
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
T-MOBILE USA, INC.,
JAMIE D. YOAK,
No. 4:10CV02244 AGF
MEMORANDUM AND ORDER
This matter is before the Court on the motion of Plaintiff T-Mobile, USA, Inc., to
dismiss Defendant Jamie Yoak’s counterclaims for failure to state claims. For the
reasons set forth below, T-Mobile’s motion shall be granted.
T-Mobile claims that Yoak is illegally accessing and altering T-Mobile’s customer
accounts, using fraud and harassment to intimidate T-Mobile’s customers and to defraud
T-Mobile, and converting and transferring (or “porting”) T-Mobile customers’ unique and
desirable “vanity” telephone numbers for purposes of selling or leasing the numbers for
profit. Yoak filed a three-count counterclaim asserting claims of intentional infliction of
emotional distress (Count I), “outrage” (Count II), and slander (Count III). Yoak alleges
that T-Mobile intentionally caused her emotional distress by engaging in “systematic,
ruthless, threatening, harassing, and smear tactic telephone calls,” accusing her of
misconduct in stealing and porting the vanity phone numbers. She alleges that T-Mobile
changed her voice mail settings, tapped her phone, diverted phone calls, and accessed her
credit report without authorization. In the count for slander, Yoak alleges that T-Mobile
told “others” that Yoak was a convicted felon. Yoak alleges that as a result of TMobile’s conduct she suffered emotional harm, physical pain, and aggravation of preexisting health problems, such as a sleep disorder, and damage to her reputation. In all
three counts, Yoak requests actual and punitive damages, as well as attorney’s fees.
T-Mobile argues that Counts I and II of the counterclaim should be dismissed for
failure to state a claim because Yoak fails to allege sufficient factual support for a claim
of intentional infliction of emotional distress, fails to allege any “outrageous” conduct,
fails adequately to allege bodily injury, and fails to allege that T-Mobile’s supposed
conduct was motivated solely by the desire to cause Yoak emotional distress. T-Mobile
argues that Count III should be dismissed because Yoak fails to allege what actual
statement was made, in what context it was made, to and by whom it was made, and how
the statement actually injured her. Yoak has not responded to the motion to dismiss.
While a plaintiff does not have to “set out in detail the facts upon which he bases
his claim,” Fed. R. Civ. P. 8(a)(2) “requires a ‘showing,’ rather than a blanket assertion,
of entitlement to relief.” Bell Atl. Corp. v. Twombly, 550 U.S. 554, 555 n.3 (2007)
(quoting Conley v. Gibson, 355 U.S. 41, 47 (1957)). “Where a complaint pleads facts
that are ‘merely consistent with’ a defendant's liability, it ‘stops short of the line between
possibility and plausibility of ‘entitlement to relief.’” Ashcroft v. Iqbal, 129 S. Ct. 1937,
1949 (2009) (quoting Bell Atl. Corp., 550 U.S. at 557).
To state a claim for intentional infliction of emotional distress, Missouri courts
require factual allegations demonstrating that: (1) the defendant acted intentionally or
recklessly; (2) the defendant’s conduct was extreme and outrageous; and (3) the conduct
caused severe emotional distress resulting in bodily harm. Diehl v. Fred Weber, Inc., 309
S.W.3d 309, 322 (Mo. Ct. App. 2010). The conduct must be so outrageous in character
and so extreme in degree that it is beyond all possible bounds of decency and is to be
regarded as atrocious and utterly intolerable in a civilized community. Id.; Thomas v.
Special Olympics Mo., Inc., 31 S.W.3d 442, 446 (Mo. Ct. App. 2000). The conduct must
be more than malicious and intentional; liability does not extend to mere insults,
indignities, threats, annoyances, or oppressions. St. Anthony’s Med. Ctr. v. H.S.H., 974
S.W.2d 606, 611 (Mo. Ct. App. 1998).
Under Missouri law, a properly pled slander claim requires factual allegations
showing: (1) publication; (2) of a defamatory statement; (3) that identifies the plaintiff;
(4) that is false; (5) that is published with the requisite degree of fault; and that (6)
damages the plaintiff’s reputation. Overcast v. Billings Mut. Ins. Co., 11 S.W.3d 62, 70
The Court concludes that even under the liberal pleading standards applicable in
federal court, Yoak’s counterclaims are subject to dismissal for failure to state a claim.
See, e.g., Roe v. St. Louis Univ., No. 4:08CV1474 JCH, 2009 WL 910738, at *5 (E.D.
Mo. April 2, 2009) (dismissing intentional infliction of emotional distress claim under
Missouri law, because the plaintiff failed to allege that the conduct was intended solely to
cause extreme emotional distress); Bakhtiari v. Beyer, No. 4:06CV01489 CEJ, 2008 WL
3200820, at *5 (E.D. Mo. Aug. 6, 2008) (dismissing claim for intentional infliction of
emotion distress, concluding that a Missouri court would not find that the alleged conduct
rose to the extreme and outrageous level required to establish such a claim); Koch v. Saint
Francis Med. Ctr., No. 1:02-CV-98 CAS, 2003 WL 1960439 (E.D. Mo. Feb. 14, 2003)
(granting motion to dismiss slander claim because the plaintiff did not allege what actual
statements were made, to whom they were made, or how the plaintiff was injured);
Thomas v. St. Louis Bd. Educ., 933 F. Supp. 817, 822 (E.D. Mo. 1996) (dismissing
slander claim under Missouri law where plaintiff did not plead the exact words which
were alleged to be defamatory).
IT IS HEREBY ORDERED that Plaintiff’s motion to dismiss Defendant Jamie
Yoak’s counterclaims is GRANTED. [Doc. #101]
AUDREY G. FLEISSIG
UNITED STATES DISTRICT JUDGE
Dated this 18th day of July, 2011.