The Authors Guild, Inc. et al v. Hathitrust et al

Filing 138

DECLARATION of (REDACTED) Joseph Petersen in Opposition re: 81 MOTION for Summary Judgment.. Document filed by Hathitrust. (Petersen, Joseph)

KILPATRICK TOWNSEND & STOCKTON LLP Joseph Petersen (JP 9071) Robert Potter (RP 5757) 1114 Avenue of the Americas New York, NY 10036 Telephone: (212) 775-8700 Facsimile: (212) 775-8800 Email: jpetersen@kilpatricktownsend.com Joseph M. Beck (admitted pro hac vice) W. Andrew Pequignot (admitted pro hac vice) Allison Scott Roach (admitted pro hac vice) 1100 Peachtree Street, Suite 2800 Atlanta, Georgia 30309-4530 Telephone: (404) 815-6500 Facsimile: (404) 815-6555 Email: jbeck@kilpatricktownsend.com Attorneys for Defendants UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK THE AUTHORS GUILD, INC., ET AL., Plaintiffs, Case No. 11 Civ. 6351 (HB) v. HATHITRUST, ET AL., Defendants. DECLARATION OF JOSEPH PETERSEN IN SUPPORT OF THE LIBRARIES’ OPPOSITION TO PLAINTIFFS’ MOTION FOR SUMMARY JUDGMENT I, Joseph Petersen, make the following declaration: 1. I am a member of the Bar of this Court and a partner at the law firm of Kilpatrick Townsend & LLP, attorneys for the Defendants in the above-captioned action (the “Libraries”). I make this Declaration, based on my own personal knowledge, in support of the Libraries’ opposition to Plaintiffs’ Motion for Summary Judgment. 2. Attached hereto as Exhibit A is a true and correct copy of relevant pages from Plaintiffs’ First Requests for Admission to Defendant Mary Sue Coleman. 3. Attached hereto as Exhibit B is a true and correct copy of relevant pages from Plaintiffs’ First Requests for Admission to Defendant Mark G. Yudof. 4. Attached hereto as Exhibit C is a true and correct copy of relevant pages from Plaintiffs’ First Requests for Admission to Defendant Kevin Reilly. 5. Attached hereto as Exhibit D is a true and correct copy of relevant pages from Plaintiffs’ First Set of Interrogatories to Defendant Mary Sue Coleman. 6. Attached hereto as Exhibit E is a true and correct copy of relevant pages from Plaintiffs’ First Set of Interrogatories to Defendant HathiTrust 7. Attached hereto as Exhibit F is a true and correct copy of relevant pages from Plaintiffs’ First Set of Interrogatories to Defendant Mark G. Yudof. 8. Attached hereto as Exhibit G is a true and correct copy of relevant pages from Plaintiffs’ First Set of Interrogatories to Defendant Kevin Reilly. 9. Attached hereto as Exhibit H is a true and correct copy of relevant pages of the transcript of the June 4, 2012 deposition of Frederic L. Haber, designated as a 30(b)(6) representative of The Copyright Clearance Center. 10. Attached hereto as Exhibit I is a true and correct copy of a print-out the Copyright Clearance Center’s Management Summary Financial Data, printed from the Copyright Clearance Center’s website at http://annualreport.copyright.com/managementsummary-financial-data on July 18, 2012. 11. Attached hereto as Exhibit J is a true and correct copy of a print-out of the Amazon.com Kindle License Agreement and Terms of Use, printed from Amazon.com at http://www.amazon.com/gp/help/customer/display.html?nodeld=200506200& on July 18, 2012. I declare under penalty of perjury of the laws of the United States that the foregoing is true and correct. Dated: July 20,2012 US2008 3687368 1 EXHIBIT A SCHEDULE A AUTHOR TITLE PUBLISHER Trond Andreassen Pat Cummings Pat Cummings Pat Cummings Pat Cummings Bok-Norge : en litteratursosiologisk oversikt C.L.O.U.D.S. Clean Your Room, Harvey Moon! Jimmy Lee Did It Talking With Artists: Volume 1 Pat Cummings Talking With Artists: Volume 2 Angelo Loukakis Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson André Roy J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca James Shapiro T.J. Stiles Fay Weldon Fay Weldon Fay Weldon Fay Weldon Vernacular Dreams Summer light Georgia O'Keeffe : a life A glimpse of scarlet and other stories A glimpse of scarlet and other stories Asking for love and other stories Sweetwater : a novel A perfect stranger: and other stories Marguerite Duras à Montréal Southern light : a novel Embarkation The lost country: a novel A sea change That summer's trance : a novel Lilith Oberammergau Jesse James : last rebel of the Civil War Watching me, watching you Praxis : a novel Puffball : a novel Remember me Universitetsforlaget Lothrop, Lee & Shepard Books Bradbury Press Lothrop, Lee & Shepard Books Bradbury Press Simon & Schuster Books for Young Readers University of Queensland Press Viking Harper & Row E. Burlingame Books HarperPerennial Random House Random House Random House Spirale Knopf Knopf Simon & Schuster Knopf Welcome Rain Simon & Schuster Pantheon Books A.A. Knopf Summit Books Summit Books Summit Books Random House PUB. DATE 2000 1986 1991 1985 1992 U.S. COPYRIGHT REGISTRATION NO. TX0001806038 TX0003159777 TX0001650936 TX0003422950 1995 TX0004242559 1986 1988 1989 1991 1992 1996 2003 2005 1984 1986 1973 1958 1969 2000 1961 2000 2002 1981 1978 1980 1976 TX0001967553 TX0002346979 TX0002736171 TX0004268621 TX0005905727 TX0001800562 RE0000313041 RE0000459151 TX0005234556 TX0003959406 TX0000907715 TX0000161661 TX0000550383 AUTHOR TITLE PUBLISHER Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon The heart of the country The hearts and lives of men The rules of life The Shrapnel Academy The heart of the country Sacred cows The fat woman's joke The cloning of Joanna May Little sisters Darcy's utopia The cloning of Joanna May Moon over Minneapolis/Why she couldn't stay Life force Growing rich Life force Trouble Affliction Splitting Wicked women : stories Leader of the band Growing rich The hearts and lives of men A hard time to be a father: a collection of short stories Life force Nothing to wear and nowhere to hide: stories Big women Godless in Eden : a book of essays Rhode Island blues The Bulgari connection Hutchinson Heinemann Hutchinson Viking Viking Chatto & Windus Academy Chicago Collins Chivers Press Collins Penguin Books HarperCollins Viking HarperCollins HarperCollins Penguin Books HarperCollins Flamingo The Atlantic Monthly Press Penguin Books Flamingo Flamingo PUB. DATE 1987 1987 1987 1987 1988 1989 1986 1989 1987 1990 1991 1991 1992 1992 1992 1994 1993 1995 1997 1990 1992 1992 Flamingo 1998 HarperCollins Flamingo Flamingo Flamingo Flamingo Flamingo 1992 2002 1997 1999 2000 2001 Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon U.S. COPYRIGHT REGISTRATION NO. TX0002580673 TX0002176563 TX0002139543 TX0001967142 TX0002580673 TX0002728206 TX0002931605 TX0002728206 TX0003114513 TX0003274167 TX0003274167 TX0003682496 TX0004084784 TX0004578645 TX0002560295 TX0002176563 TX0003274167 TX0004843655 TX0005335279 AUTHOR TITLE PUBLISHER Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Auto da fay Flood warning : a play Wicked women : stories Mantrapped She may not leave The spa decameron Flamingo Samuel French The Atlantic Monthly Press Fourth Estate Fourth Estate Quercus PUB. DATE 2002 2003 1997 2004 2005 2007 U.S. COPYRIGHT REGISTRATION NO. TX0005741087 PA0001247989 TX0004578645 TX0006444289 TX0007138911 EXHIBIT B SCHEDULE A AUTHOR TITLE PUBLISHER Gladys Malvern Good troupers all: the story of Joseph Jefferson Macrae Smith Company PUB. DATE 1945 Pat Cummings Talking With Adventurers National Geographic Society 1998 Helge Ronning Dødsdom over et folk?: imperialismen og Biafrakonflikten Marguerite Duras à Montréal Lilith Embarkation The lost country: a novel A sea change Southern light : a novel The hearts and lives of men Big women Life force Worst fears Pax 1969 Editions Spirale Simon & Schuster Knopf Simon & Schuster Knopf Knopf Heinemann Flamingo Penguin Books Flamingo 1981 1961 1973 1958 1969 1986 1987 1997 1993 1996 André Roy J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca Fay Weldon Fay Weldon Fay Weldon Fay Weldon U.S. COPYRIGHT REGISTRATION NO. A189587 VA0000932461 VA0000932460 RE0000459151 RE0000313041 TX0001800562 TX0002176563 TX0004843655 TX0003274167 TX0004405886 EXHIBIT C SCHEDULE A AUTHOR TITLE PUBLISHER Erik Grundstrom Helge Ronning Danièle Simpson Oss målvakter emellan Den umulige friheten : Henrik Ibsen og moderniteten Je cours plus vite que la lycose : poèmes Alba Gyldendal Naaman PUB. DATE 1988 2006 1983 EXHIBIT D SCHEDULE A AUTHOR TITLE PUBLISHER Trond Andreassen Pat Cummings Pat Cummings Pat Cummings Pat Cummings Bok-Norge: en litteratursosiologisk oversikt C.L.O.U.D.S. Clean Your Room, Harvey Moon! Jimmy Lee Did It Talking With Artists: Volume 1 Pat Cummings Talking With Artists: Volume 2 Angelo Loukakis Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson André Roy J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca James Shapiro T.J. Stiles Fay Weldon Fay Weldon Fay Weldon Fay Weldon Vernacular Dreams Summer light Georgia O'Keeffe : a life A glimpse of scarlet and other stories A glimpse of scarlet and other stories Asking for love and other stories Sweetwater : a novel A perfect stranger: and other stories Marguerite Duras à Montréal Southern light : a novel Embarkation The lost country: a novel A sea change That summer's trance : a novel Lilith Oberammergau Jesse James : last rebel of the Civil War Watching me, watching you Praxis : a novel Puffball : a novel Remember me Universitetsforlaget Lothrop, Lee & Shepard Books Bradbury Press Lothrop, Lee & Shepard Books Bradbury Press Simon & Schuster Books for Young Readers University of Queensland Press Viking Harper & Row E. Burlingame Books HarperPerennial Random House Random House Random House Spirale Knopf Knopf Simon & Schuster Knopf Welcome Rain Simon & Schuster Pantheon Books A.A. Knopf Summit Books Summit Books Summit Books Random House PUB. DATE 2000 1986 1991 1985 1992 U.S. COPYRIGHT REGISTRATION NO. TX0001806038 TX0003159777 TX0001650936 TX0003422950 1995 TX0004242559 1986 1988 1989 1991 1992 1996 2003 2005 1984 1986 1973 1958 1969 2000 1961 2000 2002 1981 1978 1980 1976 TX0001967553 TX0002346979 TX0002736171 TX0004268621 TX0005905727 TX0001800562 RE0000313041 RE0000459151 TX0005234556 TX0003959406 TX0000907715 TX0000161661 TX0000550383 AUTHOR TITLE PUBLISHER Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon The heart of the country The hearts and lives of men The rules of life The Shrapnel Academy The heart of the country Sacred cows The fat woman's joke The cloning of Joanna May Little sisters Darcy's utopia The cloning of Joanna May Moon over Minneapolis/Why she couldn't stay Life force Growing rich Life force Trouble Affliction Splitting Wicked women : stories Leader of the band Growing rich The hearts and lives of men A hard time to be a father: a collection of short stories Life force Nothing to wear and nowhere to hide: stories Big women Godless in Eden : a book of essays Rhode Island blues The Bulgari connection Hutchinson Heinemann Hutchinson Viking Viking Chatto & Windus Academy Chicago Collins Chivers Press Collins Penguin Books HarperCollins Viking HarperCollins HarperCollins Penguin Books HarperCollins Flamingo The Atlantic Monthly Press Penguin Books Flamingo Flamingo PUB. DATE 1987 1987 1987 1987 1988 1989 1986 1989 1987 1990 1991 1991 1992 1992 1992 1994 1993 1995 1997 1990 1992 1992 Flamingo 1998 HarperCollins Flamingo Flamingo Flamingo Flamingo Flamingo 1992 2002 1997 1999 2000 2001 Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon 2 U.S. COPYRIGHT REGISTRATION NO. TX0002580673 TX0002176563 TX0002139543 TX0001967142 TX0002580673 TX0002728206 TX0002931605 TX0002728206 TX0003114513 TX0003274167 TX0003274167 TX0003682496 TX0004084784 TX0004578645 TX0002560295 TX0002176563 TX0003274167 TX0004843655 TX0005335279 AUTHOR TITLE PUBLISHER Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Auto da fay Flood warning : a play Wicked women : stories Mantrapped She may not leave The spa decameron Flamingo Samuel French The Atlantic Monthly Press Fourth Estate Fourth Estate Quercus 3 PUB. DATE 2002 2003 1997 2004 2005 2007 U.S. COPYRIGHT REGISTRATION NO. TX0005741087 PA0001247989 TX0004578645 TX0006444289 TX0007138911 EXHIBIT E SCHEDULE A AUTHOR TITLE PUBLISHER PUB. DATE Trond Andreassen Bok-Norge : en litteratursosiologisk oversikt Universitetsforlaget 2000 Pat Cummings C.L.O.U.D.S. Lothrop, Lee & Shepard Books 1986 TX0001806038 University of Michigan Pat Cummings Clean Your Room, Harvey Moon! Bradbury Press 1991 TX0003159777 University of Michigan Pat Cummings Jimmy Lee Did It Lothrop, Lee & Shepard Books 1985 TX0001650936 University of Michigan Pat Cummings Bradbury Press 1992 TX0003422950 University of Michigan TX0004242559 University of Michigan 1998 VA0000932461 VA0000932460 University of California Angelo Loukakis Vernacular Dreams Simon & Schuster Books for Young Readers National Geographic Society Alba University of Queensland Press 1995 Erik Grundstrom Talking With Artists: Volume 1 Talking With Artists: Volume 2 Talking With Adventurers Oss målvakter emellan Gladys Malvern Good troupers all: the story of Joseph Jefferson Summer light Georgia O'Keeffe : a life A glimpse of scarlet and other stories A glimpse of scarlet and other stories Asking for love and other stories Sweetwater : a novel Pat Cummings Pat Cummings Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson Roxana Robinson U.S. COPYRIGHT REGISTRATION NO. UNIVERSITY University of Michigan 1988 University of Wisconsin 1986 TX0001967553 University of Michigan Macrae Smith Company 1945 A189587 University of California Viking Harper & Row 1988 1989 TX0002346979 TX0002736171 University of Michigan University of Michigan E. Burlingame Books 1991 University of Michigan HarperPerennial 1992 University of Michigan Random House 1996 TX0004268621 University of Michigan Random House 2003 TX0005905727 University of Michigan AUTHOR TITLE PUBLISHER PUB. DATE Roxana Robinson A perfect stranger: and other stories Den umulige friheten : Henrik Ibsen og moderniteten Dødsdom over et folk? : imperialismen og Biafrakonflikten Marguerite Duras à Montréal Marguerite Duras à Montréal Southern light : a novel Embarkation The lost country: a novel A sea change That summer's trance : a novel Lilith Lilith Embarkation The lost country: a novel A sea change Southern light : a novel Oberammergau Je cours plus vite que la lycose : poèmes Jesse James : last rebel of the Civil War Random House 2005 University of Michigan Gyldendal 2006 University of Wisconsin Pax 1969 University of California Spirale 1984 University of Michigan Editions Spirale 1981 University of California Knopf Knopf Simon & Schuster Knopf 1986 1973 1958 1969 Welcome Rain 2000 Simon & Schuster Simon & Schuster Knopf Simon & Schuster Knopf Knopf Pantheon Books 1961 1961 1973 1958 1969 1986 2000 Naaman 1983 A.A. Knopf 2002 Helge Ronning Helge Ronning André Roy André Roy J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca James Shapiro Danièle Simpson T.J. Stiles 2 U.S. COPYRIGHT REGISTRATION NO. TX0001800562 RE0000313041 UNIVERSITY University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan RE0000459151 RE0000459151 RE0000313041 TX0001800562 TX0005234556 University of Michigan University of California University of California University of California University of California University of California University of Michigan University of Wisconsin TX0003959406 University of Michigan AUTHOR TITLE PUBLISHER PUB. DATE U.S. COPYRIGHT REGISTRATION NO. UNIVERSITY Fay Weldon Watching me, watching you Praxis : a novel Puffball : a novel Remember me The heart of the country The hearts and lives of men The rules of life The Shrapnel Academy The heart of the country Sacred cows The fat woman's joke The cloning of Joanna May Little sisters Darcy's utopia The cloning of Joanna May Moon over Minneapolis, or, Why she couldn't stay Life force Growing rich Life force Trouble Affliction Splitting Wicked women : stories Leader of the band Growing rich Summit Books 1981 TX0000907715 University of Michigan Summit Books Summit Books Random House Hutchinson 1978 1980 1976 1987 TX0000161661 TX0000550383 TX0002580673 University of Michigan University of Michigan University of Michigan University of Michigan Heinemann 1987 TX0002176563 University of Michigan Hutchinson Viking Viking Chatto & Windus Academy Chicago 1987 1987 1988 1989 1986 TX0002139543 TX0001967142 TX0002580673 University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan Collins 1989 TX0002728206 University of Michigan Chivers Press Collins 1987 1990 TX0002931605 University of Michigan University of Michigan Penguin Books 1991 TX0002728206 University of Michigan HarperCollins 1991 TX0003114513 University of Michigan Viking HarperCollins HarperCollins Penguin Books HarperCollins Flamingo The Atlantic Monthly Press Penguin Books Flamingo 1992 1992 1992 1994 1993 1995 1997 1990 1992 TX0003274167 University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon 3 TX0003274167 TX0003682496 TX0004084784 TX0004578645 TX0002560295 AUTHOR TITLE PUBLISHER PUB. DATE U.S. COPYRIGHT REGISTRATION NO. UNIVERSITY Fay Weldon The hearts and lives of men A hard time to be a father : a collection of short stories Life force Nothing to wear and nowhere to hide : stories Big women Godless in Eden : a book of essays Rhode Island blues The Bulgari connection Auto da fay Flood warning : a play Wicked women : stories Mantrapped She may not leave The spa decameron The hearts and lives of men Big women Life force Worst fears Flamingo 1992 TX0002176563 University of Michigan Flamingo 1998 HarperCollins 1992 Flamingo 2002 Flamingo 1997 Flamingo 1999 Flamingo Flamingo Flamingo Samuel French The Atlantic Monthly Press Fourth Estate Fourth Estate Quercus 2000 2001 2002 2003 1997 2004 2005 2007 TX0006444289 TX0007138911 University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan University of Michigan Heinemann 1987 TX0002176563 University of California Flamingo Penguin Books Flamingo 1997 1993 1996 TX0004843655 TX0003274167 TX0004405886 University of California University of California University of California Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon Fay Weldon 4 University of Michigan TX0003274167 University of Michigan University of Michigan TX0004843655 University of Michigan University of Michigan TX0005335279 TX0005741087 PA0001247989 TX0004578645 EXHIBIT F SCHEDULE A AUTHOR TITLE PUBLISHER Gladys Malvern Good troupers all: the story of Joseph Jefferson Macrae Smith Company PUB. DATE 1945 Pat Cummings Talking With Adventurers National Geographic Society 1998 Helge Ronning Dødsdom over et folk?: imperialismen og Biafrakonflikten Marguerite Duras à Montréal Lilith Embarkation The lost country: a novel A sea change Southern light : a novel The hearts and lives of men Big women Life force Worst fears Pax 1969 Editions Spirale Simon & Schuster Knopf Simon & Schuster Knopf Knopf Heinemann Flamingo Penguin Books Flamingo 1981 1961 1973 1958 1969 1986 1987 1997 1993 1996 André Roy J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca J.R. Salamanca Fay Weldon Fay Weldon Fay Weldon Fay Weldon U.S. COPYRIGHT REGISTRATION NO. A189587 VA0000932461 VA0000932460 RE0000459151 RE0000313041 TX0001800562 TX0002176563 TX0004843655 TX0003274167 TX0004405886 EXHIBIT G SCHEDULE A AUTHOR TITLE PUBLISHER Erik Grundstrom Helge Ronning Danièle Simpson Oss målvakter emellan Den umulige friheten : Henrik Ibsen og moderniteten Je cours plus vite que la lycose : poèmes Alba Gyldendal Naaman PUB. DATE 1988 2006 1983 EXHIBIT H EXHIBIT H Page 1 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 Volume: Pages: 1-64 Exhibits: 1-15 2 3 IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK 4 5 6 7 ************************x THE AUTHORS GUILD, INC., et al., Plaintiffs 8 9 10 11 vs. C.A. No. 11-cv-6351 (HB) HATHITRUST, et al., Defendants *************************x 12 13 Rule 30(b)(6) Videotaped Deposition of 14 THE COPYRIGHT CLEARANCE CENTER by its designee 15 FREDERIC L. HABER, a witness called by counsel for 16 the Defendants National Federation of the Blind, 17 et als., taken pursuant to the applicable 18 provisions of the Federal Rules of Civil 19 Procedure, before Janet L. Wynne, CSR No. 131793, 20 Registered Professional Reporter, a Notary Public 21 in and for the Commonwealth of Massachusetts, at 22 the Offices of Sugarman, Rogers, Barshak & Cohen, 23 P.C., 101 Merrimac Street, Boston, Massachusetts, 24 on Monday, June 4, 2012, commencing at 10:00 a.m. SHEA COURT REPORTING SERVICES 15 Court Square, Suite 920, Boston, Massachusetts 02108 (617) 227-3097 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 APPEARANCES: 2 KILPATRICK TOWNSEND & STOCKTON LLP by ROBERT N. POTTER, ESQ. 1114 Avenue of the Americas New York, New York 10036 (212) 775-8733 on behalf of the Defendant Hathitrust 3 4 5 6 7 8 9 10 11 12 13 THE LAW OFFICE OF ROBERT J. BERNSTEIN by ROBERT J. BERNSTEIN, ESQ. 380 Lexington Avenue, 17th Floor New York, New York 10168 (212) 551-1068 on behalf of the Defendant National Federation of the Blind, et als. WEIL GOTSHAL & MANGES LLP by ARIANE NEWELL, ESQ. 767 Fifth Avenue New York, New York 10153 (212) 310-8647 on behalf of the Deponent, The Copyright Clearance Center 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 2 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 4 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 5 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 6 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 13 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 14 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 15 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 16 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 17 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 18 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 19 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 20 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 21 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 22 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 23 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 24 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 57 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 58 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SHEA COURT REPORTING SERVICES (617) 227-3097 Page 62 Page 63 CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 2 3 THE AUTHORS GUILD, INC., et al. vs. HATHITRUST, et al. 6 I, FREDERIC L. HABER, do hereby certify that I have read the foregoing transcript of my testimony taken on June 4, 2012, and further certify that it is a true and accurate record of said testimony (with the exception of the following corrections listed below): 7 Page 4 5 Line Correction 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Signed under the pains and penalties of perjury this day of 22 23 24 FREDERIC L. HABER SHEA COURT REPORTING SERVICES (617) 227-3097 , . CONFIDENTIAL - FOR ATTORNEYS' EYES ONLY 1 Page 64 C E R T I F I C A T E 2 COMMONWEALTH OF MASSACHUSETTS 3 MIDDLESEX, ss. 4 I, Janet L. Wynne, Certified 5 Shorthand/Registered Professional Reporter, a 6 Notary Public in and for the Commonwealth of 7 Massachusetts, do hereby certify: 8 9 That FREDERIC L. HABER, the witness whose videotaped deposition is hereinbefore set 10 forth, was duly sworn by me and that such 11 deposition is a true record of the testimony given 12 by said witness. 13 I further certify that I am not related 14 to any of the parties to this action by blood or 15 marriage and that I am in no way interested in the 16 outcome of this matter. 17 IN WITNESS WHEREOF, I have hereunto set 18 my hand and affixed my seal of office this 5th day 19 of June, 2012. 20 21 22 23 Janet L. WYnne Janet L. Wynne, Notary Public My Commission expires: March 3, 2017 24 SHEA COURT REPORTING SERVICES (617) 227-3097 EXHIBIT I Management Summary Financial Data | Copyright Clearance Center http://annualreport.copyright.com/management-summary-financial-data Page 1 of 2 7/18/2012 Management Summary Financial Data | Copyright Clearance Center http://annualreport.copyright.com/management-summary-financial-data Page 2 of 2 7/18/2012 EXHIBIT J Amazon.com Help: Kindle License Agreement and Terms of Use Page 1 of 8 Your Amazon.com Today's Deals Gift Cards Help Shop by Department Search FREE Two-Day Shipping: See details Hello. Sign in Go All Your Account 0 Wish Cart List Help > Digital Products > Kindle Support > Amazon Kindle Terms, Warranties, and Notices > Kindle License Agreement and Terms of Use Topics Digital Products Kindle Support Amazon Kindle Terms, Warranties, and Notices Kindle, Kindle Touch, and Kindle Fire One-Year Limited Warranty Kindle License Agreement and Terms of Use Kindle Keyboard One-Year Limited Warranty Kindle (Free 3G) One-Year Limited Warranty Kindle (U.S. Wireless) OneYear Limited Warranty Amazon Kindle Leather Cover with Light for Kindle Keyboard Kindle Return Policies Source Code Notice Recycling Amazon Kindle CTIA 1725 Battery Safety Statements Kindle Terms Amazon Silk Terms & Conditions Additional Notices for Kindle Fire Troubleshooting & User Guides Diagnose your Kindle Download a User Guide Troubleshooting Wi-Fi Manage Your Kindle Other Help Areas Shipping & Delivery Changing or Canceling Orders Returns and Refunds Problem with an Order Payment, Pricing & Promotions Placing an Order Kindle MP3, Instant Video & Apps Gifts, Gift Cards & Gift Registries Privacy, Security & Accessibility Site Features Ayuda en Español Selling at Amazon.com Author, Publisher & Vendor Guides About Amazon Search Help: Search Help Self-Service Kindle Tools Amazon.com Kindle License Agreement and Terms of Use Manage Your Kindle Last updated: September 28, 2011 View Digital Purchases This is an agreement between you and Amazon Digital Services, Inc. (with its affiliates, "Amazon" or "we"). Please read this Amazon.com Kindle License Agreement and Terms of Use, the Amazon.com privacy notice located at www.amazon.com/privacy and the other applicable rules, policies, and terms posted on the Amazon.com website or the Kindle Store (collectively, this "Agreement") before using the Kindle or any Reading Application or Digital Content. By using the Kindle, any Reading Application, or any Digital Content, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle, any Reading Application, any Digital Content, or the Service; and you may return the Kindle for a refund in accordance with the applicable return policy. Versions of the License Agreement and Terms of Use in other languages. 1. 2. 3. 4. Manage Your Subscriptions 1-Click Payment Settings View Your Collections Registering Your Kindle Kindle Help Forum Contact Us Other Help Sites Associates Program Help Amazon Web Services Publisher and Vendor Help Ayuda en Español Digital Content Wireless Connectivity Device and Software General For the purposes of this Agreement: "Content Provider" means the party offering Digital Content in the Kindle Store, which may be us or a third party; however, for Digital Content designated as active content in the Kindle Store, "Content Provider" means the publisher of the Digital Content. "Digital Content" means digitized electronic content obtained through the Kindle Store, such as books, newspapers, magazines, journals, blogs, RSS feeds, games, and other static and interactive electronic content. "Kindle" means our portable electronic reading device. "Kindle Store" means our stores on Kindle, on Reading Applications and on our website, the homepage of which is located at www.amazon.com/kindlestore. "Other Device" means a computer or device other than a Kindle on which you are authorized to operate a Reading Application. "Periodicals" means Digital Content made available to you on a subscription basis, such as electronic newspapers, magazines, journals, blogs, and other subscription-based content. "Reading Application" means software (including any updates/upgrades to that software) we make available that permits users to shop for, download, browse, and/or use Digital Content on an Other Device. "Service" means the wireless connectivity that we provide Kindle users, the provision of Digital Content, Software, and support and other services that we provide Kindle and Reading Application users, and the terms and conditions under which we provide each of the foregoing. "Software" means the Reading Applications and all software on the Kindle (including any updates/upgrades to that software), and any related documentation that we make available to you. 1. Digital Content Use of Digital Content. Upon your download of Digital Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non-exclusive right to view, use, and display such Digital Content an unlimited number of times, solely on the Kindle or a http://www.amazon.com/gp/help/customer/display.html?nodeId=200506200& 7/18/2012 Amazon.com Help: Kindle License Agreement and Terms of Use Page 2 of 8 Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Other Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Digital Content is licensed, not sold, to you by the Content Provider. The Content Provider may include additional terms for use within its Digital Content. Those terms will also apply, but this Agreement will govern in the event of a conflict. Some Digital Content, such as Periodicals, may not be available to you through Reading Applications. Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute, broadcast, sublicense, or otherwise assign any rights to the Digital Content or any portion of it to any third party, and you may not remove or modify any proprietary notices or labels on the Digital Content. In addition, you may not bypass, modify, defeat, or circumvent security features that protect the Digital Content. Periodicals. You may cancel your subscription as permitted in our cancellation policy in the Kindle Store. A subscription may be terminated at any time, for example, if a Periodical is no longer available. If a subscription is terminated before the end of its term, you will receive a prorated refund. We reserve the right to change subscription terms and fees from time to time, effective as of the beginning of the next subscription term. 2. Wireless Connectivity Use of Wireless Connectivity. Your Kindle uses wireless connectivity to allow you to shop for and download Digital Content from the Kindle Store. In general, we do not charge you for this use of wireless connectivity. Your Kindle may use wireless connectivity to make other services available to you for which we may charge you a fee, such as personal file download and subscriptions when you are located in another country. The fees and terms for such services are located in the Kindle Store and may change from time to time. If your Kindle functions with third party services, such as WI-FI access points, a third party may charge you fees for the use of those services. Your Conduct. You may use the wireless connectivity provided by us only in connection with the Service. You may not use the wireless connectivity for any other purpose. Availability. If your Kindle is located in an area in which it cannot maintain wireless connectivity, you may not be able to use some or all of the Service. We are not responsible for the unavailability of wireless connectivity for your Kindle or any corresponding loss of Service. Events beyond our reasonable control (such as changes in service or terms by wireless carriers) may impact the terms or circumstances under which we provide you wireless connectivity and may result in a change to these terms or a temporary or permanent modification or loss of wireless connectivity for your Kindle. 3. Device and Software Use of the Software. You may use the Software only on a Kindle or through a Reading Application on an Other Device. You may not separate any individual component of the Software for use on another device or computer, may not transfer it for use on another device or computer or use it, or any portion of it, over a network, and may not sell, rent, lease, lend, distribute, or sublicense or otherwise assign any rights to the Software in whole or in part. Additional terms apply to some of the Software, and will govern the use of such Software in the event of a conflict with this Agreement. For more information on additional terms that apply to Amazon Software, click here. For more information on additional terms that apply to certain third party Software, see the Legal section in the Settings menu of your Kindle or the Notices section of your Reading Application. Automatic Updates. In order to keep your Software up-to-date, Amazon may automatically provide your Kindle or Other Device with updates/upgrades to the Software. No Reverse Engineering, Decompilation, Disassembly, or Circumvention. You may not modify, reverse engineer, decompile, or disassemble the Kindle or the Software, whether in whole or in part, create any derivative works from or of the Software, or bypass, modify, defeat, or tamper with or circumvent any of the functions or protections of the Kindle or Software or any mechanisms operatively linked to the Software, for example, by augmenting or substituting any digital rights management functionality of the Kindle or Software. http://www.amazon.com/gp/help/customer/display.html?nodeId=200506200& 7/18/2012 Amazon.com Help: Kindle License Agreement and Terms of Use Page 3 of 8 4. General Compliance with Law and Reservation of Rights. You will use the Kindle, the Software, the Service, and the Digital Content in compliance with all applicable laws. Neither the sale or transfer of the Kindle to you, nor the license of the Software or Digital Content to you, transfers to you title to or ownership of any intellectual property rights of Amazon or its suppliers or the other Content Providers. All licenses are non-exclusive and all rights not expressly granted in this Agreement are reserved to Amazon or the other Content Providers. Export Regulations. You will comply with all applicable export and reexport restrictions and regulations, and you will not transfer, or encourage, assist, or authorize the transfer of, the Kindle, Digital Content, or Software to a prohibited country or otherwise in violation of any such restrictions or regulations. Information Received. The Software will provide Amazon with data about your Kindle and its interaction with the Service (such as available memory, up-time, log files, and signal strength). The Software will also provide Amazon with information related to the Digital Content on your Kindle and Other Devices and your use of it (such as last page read and content archiving). Annotations, bookmarks, notes, highlights, or similar markings you make using your Kindle or Reading Application and other information you provide may be stored on servers that are located outside the country in which you live. Any information we receive is subject to the Amazon.com privacy notice located at www.amazon.com/privacy. Information Provided To Others. You are responsible for any information you provide to others using a Kindle or a Reading Application. Any information you provide to a third party will be subject to the privacy notice or any similar terms that the third party provides to you, and will not be subject to the Amazon.com Privacy Notice. Patents. The Kindle, Software, and Service, and/or methods used in association with any of the foregoing, may be covered by one or more patents or pending patent applications. Changes to Service. We may modify, suspend, or discontinue the Service, in whole or in part, at any time. Termination. Your rights under this Agreement will automatically terminate if you fail to comply with any term of this Agreement. In case of such termination, you must cease all use of the Software, and Amazon may immediately revoke your access to the Service or to Digital Content without refund of any fees. Amazon's failure to insist upon or enforce your strict compliance with this Agreement will not constitute a waiver of any of its rights. Disclaimer of Warranties. USE OF THE SERVICE, KINDLE, KINDLE STORE, DIGITAL CONTENT, AND SOFTWARE IS AT YOUR SOLE RISK. EXCEPT FOR THE ONE-YEAR LIMITED KINDLE WARRANTY, NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY AMAZON OR AN AUTHORIZED REPRESENTATIVE OF AMAZON CREATES A WARRANTY, AND THE SERVICE, KINDLE, KINDLE STORE, DIGITAL CONTENT, AND SOFTWARE ARE PROVIDED "AS IS" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND AMAZON, ITS SUPPLIERS, ITS LICENSORS, AND THE OTHER CONTENT PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, SUCH AS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, AMAZON, ITS SUPPLIERS, ITS LICENSORS, AND THE OTHER CONTENT PROVIDERS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY RELATED TO THE SERVICE, KINDLE, OTHER DEVICES, KINDLE STORE, DIGITAL CONTENT, OR SOFTWARE, SUCH AS ANY DAMAGES ARISING OUT OF LOSS OF PROFITS, REVENUE, DATA, OR USE OF THE SERVICE, KINDLE, OTHER DEVICES, KINDLE STORE, DIGITAL CONTENT, OR SOFTWARE OR ANY ASSOCIATED PRODUCT, EVEN IF AMAZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, AMAZON'S AND THE OTHER CONTENT PROVIDERS' AGGREGATE LIABILITY UNDER THIS AGREEMENT WITH RESPECT TO ANY CLAIM RELATING TO PURCHASE OF DIGITAL CONTENT IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID FOR THAT DIGITAL CONTENT, AND, WITH RESPECT TO ANY http://www.amazon.com/gp/help/customer/display.html?nodeId=200506200& 7/18/2012 Amazon.com Help: Kindle License Agreement and Terms of Use Page 4 of 8 OTHER CLAIM, IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID FOR THE KINDLE. THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. Governing Law. The laws of the state of Washington, U.S.A., without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Amazon. Disputes. Any dispute or claim relating in any way to your use of the Kindle, Reading Applications or Kindle Store, or the goods or services sold or distributed by Amazon or through the Kindle, Reading Applications or Kindle Store, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this License Agreement and Terms of Use as a court would. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater, WA 98051. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, Amazon will not to seek attorneys fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. You and Amazon each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration you and Amazon each waive any right to a jury trial. You and Amazon also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. U.S. Government Rights. The Software, Service, and Digital Content are provided to the U.S. Government as "commercial items," "commercial computer software," "commercial computer software documentation," and "technical data," as defined in the U.S. Federal Acquisition Regulation and the U.S. Defense Federal Acquisition Regulation Supplement, with the same rights and restrictions customarily provided to end users. Complete Agreement and Severability. Except for any additional terms that apply to the Software, this is the entire agreement between us and you regarding the Kindle, Digital Content, Software, and Service and supersedes all prior understandings regarding such subject matter. If any term or condition of this Agreement is deemed invalid, void, or for any reason unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining term or condition. Amendment. We may amend any of the terms of this Agreement in our sole discretion by posting the revised terms on the Kindle Store or the Amazon.com website. Your continued use of the Kindle, Digital Content, Service, or Software after the effective date of any such amendment constitutes your agreement to be bound by such amendment. Contact Information. For help with your Kindle, a Reading Application, the Service or resolving other issues, please contact Customer Service by e-mail: kindle-cs-support@amazon.com or by phone at 1-866-321-8851 (toll free) when dialing in the US or at 1-206266-0927 (charges will apply) when dialing outside the US. For communications concerning this Agreement, please contact Amazon by email: kindleterms@amazon.com. 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