Betty Ostergren v. Robert McDonnell

Filing 920100802

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Filed: UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT August 2, 2010 No. 09-1723(L) (3:08-cv-00362-REP) BETTY J. OSTERGREN, Plaintiff - Appellee, v. KENNETH T. CUCCINELLI, II, in Attorney General of Virginia, his official capacity as Defendant Appellant. ------------------------------------ELECTRONIC PRIVACY INFORMATION CENTER, Amicus Supporting Appellee. O R D E R The court amends its opinion filed July 26, 2010, as follows: On page 15, line 2 of footnote 9 the spelling of the name "Chaplinsky" is corrected. For the Court By Direction /s/ Patricia S. Connor Clerk PUBLISHED UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT BETTY J. OSTERGREN, Plaintiff-Appellee, v. KENNETH T. CUCCINELLI, II, in his official capacity as Attorney General of Virginia, Defendant-Appellant. ELECTRONIC PRIVACY INFORMATION CENTER, Amicus Supporting Appellee. No. 09-1723 BETTY J. OSTERGREN, Plaintiff-Appellant, v. KENNETH T. CUCCINELLI, II, in his official capacity as Attorney General of Virginia, Defendant-Appellee. ELECTRONIC PRIVACY INFORMATION CENTER, Amicus Supporting Appellant. No. 09-1796 2 OSTERGREN v. CUCCINELLI Appeals from the United States District Court for the Eastern District of Virginia, at Richmond. Robert E. Payne, Senior District Judge. (3:08-cv-00362-REP) Argued: March 23, 2010 Decided: July 26, 2010 Before DUNCAN and DAVIS, Circuit Judges, and Joseph R. GOODWIN, Chief United States District Judge for the Southern District of West Virginia, sitting by designation. Affirmed in part, reversed in part, and remanded by published opinion. Judge Duncan wrote the opinion, in which Judge Davis and Judge Goodwin concurred. Judge Davis wrote a separate concurring opinion. COUNSEL ARGUED: Earle Duncan Getchell, Jr., OFFICE OF THE ATTORNEY GENERAL OF VIRGINIA, Richmond, Virginia, for Appellant/Cross-Appellee. Rebecca Kim Glenberg, AMERICAN CIVIL LIBERTIES UNION FOUNDATION OF VIRGINIA, Richmond, Virginia, for Appellee/CrossAppellant. ON BRIEF: William C. Mims, Attorney General of Virginia, Stephen R. McCullough, State Solicitor General, William E. Thro, Special Counsel, Martin L. Kent, Chief Deputy Attorney General, Stephen M. Hall, Assistant Attorney General, OFFICE OF THE ATTORNEY GENERAL OF VIRGINIA, Richmond, Virginia, for Appellant/CrossAppellee. Frank M. Feibelman, Cooperating Attorney, ACLU OF VIRGINIA, Richmond, Virginia, for Appellee/Cross- OSTERGREN v. CUCCINELLI 3 Appellant. Marc Rotenberg, John Verdi, Jared Kaprove, Matthew Phillips, ELECTRONIC PRIVACY INFORMATION CENTER, Washington, D.C., for Amicus Supporting Appellee/Cross-Appellant. OPINION DUNCAN, Circuit Judge: This appeal arises from a First Amendment challenge to Virginia's Personal Information Privacy Act, Va. Code 59.1-442 to -444. Section 59.1-443.2 prohibits "[i]ntentionally communicat[ing] another individual's social security number to the general public." The district court found this section unconstitutional as applied to an advocacy website that criticized Virginia's release of private information and showed publicly available Virginia land records containing unredacted Social Security numbers ("SSNs"). Ostergren v. McDonnell , No. 08-362, 2008 WL 3895593, at *14 (E.D. Va. Aug. 22, 2008). Later, the court entered a permanent injunction barring Virginia from punishing the republication of "publicly obtainable documents containing unredacted SSNs of Virginia legislators, Virginia Executive Officers or Clerks of Court as part as [sic] an effort to reform Virginia law and practice respecting the publication of SSNs online." Ostergren v. McDonnell , 643 F. Supp. 2d 758, 770 (E.D. Va. 2009). Both decisions are challenged on appeal. For the reasons that follow, we affirm in part and reverse in part. I. Betty Ostergren resides in Hanover County, Virginia, and advocates for information privacy across the country. Calling attention to Virginia's practice of placing land records on the Internet without first redacting SSNs, she displayed copies of Virginia land records containing unredacted SSNs on her 4 OSTERGREN v. CUCCINELLI website. After section 59.1-443.2 was amended to prohibit this practice, but before the amendment took effect in July 2008, Ostergren brought this constitutional challenge.1 A. The clerk of court for each county in Virginia maintains documents affecting real property within the county. These "land records" reflect the ownership, conveyance, encumbrance, or financing of real property.2 They include deeds, contracts, liens, divorce decrees, and various other documents. See Va. Code 17.1-227. Virginia law requires that clerks make land records available for public inspection. See Va. Code 17.1-208. Any person can review and copy land records by visiting the courthouse and requesting them. During the 1990s, many clerks of court began placing land records on the Internet. According to counsel for the Attorney General, the impetus came mainly from the real estate industry because online access to land records facilitated numerous real estate transactions. The Virginia General Assembly encouraged this practice by allowing clerks to charge a fee for online access. See Va. Code 17.1-276. The General Assembly later established a "Technology Trust Fund Fee" assessed for every document recorded, and set aside the revenue for We provide factual background primarily through July 2008. Regarding the district court's decision finding section 59.1-443.2 unconstitutional, we cannot consider later factual developments because the record below did not extend beyond July 2008. See Kirkpatrick v. Lenoir County Bd. of Educ. , 216 F.3d 380, 384 (4th Cir. 2000) ("From a procedural standpoint, courts hearing a case on appeal are limited to reviewing the record that has been developed below."). Regarding injunctive relief, we could theoretically have considered factual background through June 2009, but the record below contains little evidence about factual developments after July 2008. 2 Virginia law states that "`[l]and records' means any writing authorized by law to be recorded on paper or in electronic format that the clerk records affecting title to real property . . . ." Va. Code 17.1-292(B). 1 OSTERGREN v. CUCCINELLI 5 improving access to public records through information technology. See Va. Code 17.1-279. The General Assembly also declared "the intent . . . that all circuit court clerks provide secure remote access to land records on or before July 1, 2006." 2004 Va. Acts 980. Finally, in 2007, the General Assembly imposed guidelines for posting land records online, see Va. Code 17.1-294, and required that "[e]very circuit court clerk shall provide secure remote access to land records . . . on or before July 1, 2008," Va. Code 17.1-279(D)(3). The parties stipulated that "[u]nder Virginia's `secure remote access' system, any person may, for a nominal fee, obtain online access to all of the land records for a given locality." J.A. 86. Guidelines require that an individual must register and obtain a username and password before using the system. See Information Technology Resource Management Standard, SEC503-02 1.4(3), 2.1 (Va. Info. Techs. Agency Mar. 28, 2005). This involves signing an agreement, paying a fee (possibly several hundred dollars per year), and providing certain personal information (first and last names, business name, mailing address, telephone number, email address, and citizenship status). Id. 2.1.1. "Registration must be in person or by means of a notarized or otherwise sworn application that establishes the prospective Subscriber's identity, business or residence address, and citizenship status." Id. 2.1.2. By July 2008, every county in Virginia had made its land records available on the Internet through secure remote access. This included over 200 million Virginia land records. B. Virginia's decision to place land records online raised certain concerns about information privacy. For many decades, attorneys included SSNs on real estate documents submitted for recording. Initially assigned for the purpose of administering Social Security laws, nine-digit SSNs have become 6 OSTERGREN v. CUCCINELLI widely used for identification and account authentication by government agencies and private organizations because no two people have the same number. They are thus highly susceptible to misuse. An unscrupulous individual who knows another's SSN could, for example, obtain fraudulent credit cards or order new checks on that person's account. When clerks of court began placing land records online, they did nothing to redact SSNs. At that time, Virginia law neither required such redaction nor prevented attorneys from submitting documents for recording that contained unredacted SSNs. In 2003 and 2004, however, the General Assembly provided that "clerk[s] may refuse to accept any instrument submitted for recordation that includes a grantor's, grantee's or trustee's social security number," and clarified that "the attorney or party who prepares or submits the instrument has responsibility for ensuring that the social security number is removed from the instrument prior to the instrument being submitted for recordation." Va. Code 17.1-227. Virginia law also provides that clerks "shall be immune from suit arising from any acts or omissions relating to providing secure remote access to land records pursuant to this section unless the clerk was grossly negligent or engaged in willful misconduct." Va. Code 17.1-294(D). The General Assembly finally addressed redaction in the 2007 legislation mandating that clerks provide secure remote access by July 1, 2008. See Va. Code 17.1-279(D)(3). The General Assembly noted clerks' authority to redact SSNs from digital land records available through secure remote access, authorized hiring private vendors to run redaction software, and authorized using Technology Trust Fund money for this purpose. See Va. Code 17.1-279. The legislation would have also required clerks to complete the redaction process by July 1, 2010, but this provision never went into effect because the General Assembly failed to appropriate the necessary funds. See 2007 Va. Acts 872; 2007 Va. Acts 748. These efforts focused solely on digital land records available OSTERGREN v. CUCCINELLI 7 online. Virginia does not redact SSNs from original land records maintained at local courthouses even though Virginia law requires that such records remain publicly accessible. The redaction process involves two steps--one electronic, the other manual. First, computer software checks digital land records and, in essence, labels each document "SSN found," "SSN probably found," "SSN possibly found," and "SSN not found." Individuals then manually review all but the last category, which they randomly sample. According to stipulation, The accuracy of the redaction methods used by the circuit court clerks with regard to images that actually have social security numbers is between 95% and 99%. After redaction, a social security number that remains un-redacted in the online land records will be redacted if the Clerk is informed of the inaccuracy. If not brought to the Clerk's attention, it will remain accessible in the online land records. J.A. 230. One company, Computing System Innovations ("CSI"), handled redaction for 67 counties. In processing about 50 million images, CSI manually reviewed about 5 million and discovered that 1,575,422 (about 3.21%) contained SSNs.3 By July 2008, 105 of Virginia's 120 counties reported that they had completed the redaction process. Among the 15 that remained, two planned to finish by July 2010 and the rest planned to finish by December 2009. Despite the incomplete redaction, these 15 counties nonetheless continued to make their land records available online through secure remote access. Ostergren testified that on July 15, 2008, after Hanover County purportedly finished redacting SSNs, she successfully located Hanover County land records containing unredacted SSNs through secure remote access. 3 8 OSTERGREN v. CUCCINELLI C. When Virginia clerks of court started placing land records containing unredacted SSNs online, Ostergren began lobbying the General Assembly in opposition and contacting individuals whose SSNs were compromised. She has engaged in similar advocacy across the country, but such advocacy alone met with little success. Ostergren created her website in 2003 and, two years later, began posting copies of public records containing unredacted SSNs obtained from government websites. Since then, Ostergren has posted numerous Virginia land records showing SSNs that she herself obtained through Virginia's secure remote access website. For example, she explained that searching for the term "Internal Revenue Service," "Department of Justice," or "United States" produces thousands of federal tax liens, and all those filed before 2006 contain SSNs. In posting records online, Ostergren seeks to publicize her message that governments are mishandling SSNs and generate pressure for reform.4 She explained that "seeing a document containing an SSN posted on my website makes a viewer understand instantly, at a gut level, why it is so important to prevent the government from making this information available on line [sic]." J.A. 89. She added that merely explaining the problem lacks even "one-tenth the emotional impact that is conveyed by the document itself, posted on the website." J.A. 89. Perhaps for this reason, Ostergren received considerable media attention when she began posting records online. Furthermore, many government agencies outside Virginia responded by removing public records from the Internet or redacting private information. Normally Ostergren reveals only public officials' SSNs, reasoning that they are "the people who have the influence to address the problem." J.A. 89. She explained, however, that in June 2008 the clerk of court for Pulaski County, Arkansas, refused to remove land records from the Internet pending SSN redaction until Ostergren published land records that showed several prominent local citizens' SSNs. 4 OSTERGREN v. CUCCINELLI 9 Despite this success, Ostergren's website has also contributed to the underlying social concern that motivates her advocacy. Because one can visit her website and find public records showing SSNs without needing to register or input search terms, Ostergren makes Virginia land records showing SSNs more accessible to the public than they are through Virginia's secure remote access system. Potential wrongdoers not experienced or motivated enough to register for secure remote access might nonetheless stumble upon Ostergren's website and obtain SSNs. Indeed, one person has pleaded guilty to using Ostergren's website to obtain fraudulent credit cards. D. The controversy that spurred this case arose from Ostergren's disclosure of others' SSNs printed in Virginia land records that she posted online. Section 59.1-443.2 of the Code of Virginia provides that "a person shall not . . . [i]ntentionally communicate another individual's social security number to the general public." Va. Code 59.1443.2(A)(1). In Spring 2008, the General Assembly removed a statutory exception for "records required by law to be open to the public."5 2008 Va. Acts 837. The Attorney General of Virginia later indicated that, after this change took effect on July 1, 2008, Ostergren would be prosecuted under section 59.1-443.2 for publicly disseminating Virginia land records containing unredacted SSNs.6 Ostergren alleges that the General Assembly made this change "in direct response to [her] website." J.A. 10. 6 For a section 59.1-443.2 violation, the Attorney General may seek various civil penalties, including fines and injunctions. See Va. Code 59.1201 to -206. Furthermore, "[a]ny person who suffers loss as the result of a violation" may "initiate an action to recover actual damages, or $500, whichever is greater," or for a willful violation, "an amount not exceeding three times the actual damages sustained, or $1,000, whichever is greater," plus "reasonable attorneys' fees and court costs." Va. Code 59.1-204. 5 10 OSTERGREN v. CUCCINELLI On June 11, 2008, Ostergren brought this action in the Eastern District of Virginia under 42 U.S.C. 1983 seeking declaratory and injunctive relief, and attorney's fees and costs. She contended that enforcing section 59.1-443.2 against her for publishing copies of public records lawfully obtained from a government website violates the First Amendment. During a hearing on Ostergren's motion for preliminary injunctive relief, Virginia's Attorney General agreed not to enforce the statute against Ostergren while this action remains pending. On August 22, 2008, the district court concluded, based upon stipulated facts, that "Virginia Code 59.1-443.2 is unconstitutional as applied to Ostegren's [sic] website as it presently exists." Ostergren, 2008 WL 3895593, at *14. On June 2, 2009, after further briefing and argument about injunctive relief, the court entered a permanent injunction . . . against enforcement of Va. Code 59.1-443.2 against any iteration of Ostergren's website, now or in the future, that simply republishes publicly obtainable documents containing unredacted SSNs of Virginia legislators, Virginia Executive Officers or Clerks of Court as part as [sic] an effort to reform Virginia law and practice respecting the publication of SSNs online. Ostergren, 643 F. Supp. 2d at 770. The Attorney General appealed, challenging the district court's August 22, 2008, constitutional determination. Ostergren cross-appealed, arguing that the June 2, 2009, award of injunctive relief was too narrow. We consider the appeal and cross-appeal below. II. First we review the district court's August 22, 2008, constitutional determination. "We review de novo a properly preserved constitutional claim." United States v. Hall , 551 F.3d OSTERGREN v. CUCCINELLI 11 257, 266 (4th Cir. 2009). Virginia argues that SSNs are categorically unprotected speech that may be prohibited entirely. Alternatively, Virginia argues that the state interest in preserving citizens' privacy by limiting SSNs' public disclosure justifies barring Ostergren's speech. In other words, Virginia maintains that the First Amendment does not apply here and that, even if it does, enforcing section 59.1-443.2 against Ostergren should survive First Amendment scrutiny. We address each argument in turn.7 A. The First Amendment's protection of "freedom of speech, or of the press," was designed to allow individuals to criticize their government without fear. U.S. Const. amend I; see Gentile v. State Bar of Nev. , 501 U.S. 1030, 1034 (1991) ("There Virginia challenged standing and ripeness before the district court but not on appeal. We observe that standing and ripeness are established merely to satisfy ourselves of our jurisdiction. Although no prosecution occurred, Ostergren has standing because the Attorney General planned to initiate prosecution and section 59.1-443.2 was recently amended to reach her speech. See N.C. Right to Life, Inc. v. Bartlett , 168 F.3d 705, 710 (4th Cir. 1999) ("A non-moribund statute that facially restricts expressive activity by the class to which the plaintiff belongs presents . . . a credible threat [of prosecution], and a case or controversy thus exists in the absence of compelling evidence to the contrary." (internal quotations and alterations omitted)); Mobil Oil Corp. v. Att'y Gen. of Va., 940 F.2d 73, 76 (4th Cir. 1991) (holding that where a law was recently amended to cover conduct at issue "[i]t would be unreasonable to assume" that the government made that change "without intending that it be enforced"). Furthermore, Ostergren's constitutional claim regarding publishing Virginia land records appears ripe because "[t]he factual situation is well-developed," there are "no material facts that are in dispute," and "[t]he parties argue only on the application of the law." Ostergren, 2008 WL 3895593, at *5; see Miller v. Brown , 462 F.3d 312, 319 (4th Cir. 2006) ("balanc[ing] the fitness of the issues for judicial decision with the hardship to the parties of withholding court consideration" to assess ripeness and noting that "[a] case is fit for judicial decision when the issues are purely legal and when the action in controversy is final and not dependent on future uncertainties" (internal quotations omitted)). 7 12 OSTERGREN v. CUCCINELLI is no question that speech critical of the exercise of the State's power lies at the very center of the First Amendment."); New York Times Co. v. Sullivan , 376 U.S. 254, 273 (1964) (calling liberty to criticize government conduct "the central meaning of the First Amendment"). This protection also precludes the government from silencing the expression of unpopular ideas. See Police Dep't of Chi. v. Mosley , 408 U.S. 92, 95 (1972) ("[T]he First Amendment means that government has no power to restrict expression because of its message, its ideas, its subject matter, or its content."). Accordingly, laws restricting the content of expression normally are invalid under the First Amendment unless narrowly tailored to promote a compelling state interest. See United States v. Playboy Entm't Group, Inc., 529 U.S. 803, 813 (2000) ("If a statute regulates speech based on its content, it must be narrowly tailored to promote a compelling Government interest."); see also R.A.V. v. City of St. Paul , 505 U.S. 377, 382 (1992) ("Content-based regulations are presumptively invalid."). The Supreme Court has nevertheless identified certain categories of "unprotected" speech that may be circumscribed entirely. Fighting words, obscenity, incitement of illegal activity, and child pornography are examples. See Chaplinsky v. New Hampshire , 315 U.S. 568, 571-72 (1942); Roth v. United States , 354 U.S. 476, 485 (1957); Brandenburg v. Ohio, 395 U.S. 444, 447-48 (1969); New York v. Ferber , 458 U.S. 747, 764 (1982); see also Schenck v. United States , 249 U.S. 47, 52 (1919) ("The most stringent protection of free speech would not protect a man in falsely shouting fire in a theatre and causing a panic."). The Court has said that these categories of unprotected speech "are no essential part of any exposition of ideas, and are of such slight social value as a step to truth that any benefit that may be derived from them is clearly outweighed by the social interest in order and morality." Chaplinsky, 315 U.S. at 572. Virginia argues that the unredacted SSNs on Ostergren's website should not be protected under the First Amendment OSTERGREN v. CUCCINELLI 13 because they facilitate identity theft and are no essential part of any exposition of ideas. See Eugene Volokh, CrimeFacilitating Speech , 57 Stan. L. Rev. 1095, 1146-47 (2005) (arguing that SSNs and computer passwords are "categories of speech that are likely to have virtually no noncriminal uses" and that "[r]estricting the publication of full social security numbers or passwords . . . will not materially interfere with valuable speech"). Although these observations might be true under certain circumstances, we cannot agree with Virginia's argument here. The unredacted SSNs on Virginia land records that Ostergren has posted online are integral to her message. Indeed, they are her message. Displaying them proves Virginia's failure to safeguard private information and powerfully demonstrates why Virginia citizens should be concerned.8 Cf. United States v. Hubbell , 530 U.S. Virginia argues that Ostergren could redact several digits from each SSN and still express her message. But the First Amendment protects Ostergren's freedom to decide how her message should be communicated. Although wearing a jacket bearing the words "Boo for the Draft" rather than "Fuck the Draft" may convey the same political critique, the Supreme Court found that the government cannot prohibit the more offensive version. Cohen v. California , 403 U.S. 15, 24 (1971) (noting "the usual rule that governmental bodies may not prescribe the form or content of individual expression"). The Court explained: [M]uch linguistic expression serves a dual communicative function: it conveys not only ideas capable of relatively precise, detached explication, but otherwise inexpressible emotions as well. In fact, words are often chosen as much for their emotive as their cognitive force. We cannot sanction the view that the Constitution, while solicitous of the cognitive content of individual speech has little or no regard for that emotive function which practically speaking, may often be the more important element of the overall message sought to be communicated. Id. at 26. Furthermore, partial redaction would diminish the documents' shock value and make Ostergren less credible because people could not tell whether she or Virginia did the partial redaction. See Ross v. Midwest Commc'ns, Inc., 870 F.2d 271, 274 (5th Cir. 1989) (holding that disclosing a rape victim's name in a documentary about the convicted man's potential innocence was "of unique importance to the credibility and per8 14 OSTERGREN v. CUCCINELLI 27, 36-37 (2000) (noting that "the act of producing documents in response to a subpoena . . . may implicitly communicate statements of fact" because "[b]y producing documents . . . the witness would admit that the papers existed, were in his possession or control, and were authentic" (internal quotations omitted)). We find particularly significant just how Ostergren communicates SSNs. She does not simply list them beside people's names but rather provides copies of entire documents maintained by government officials. Given her criticism about how public records are managed, we cannot see how drawing attention to the problem by displaying those very documents could be considered unprotected speech. Indeed, the Supreme Court has deemed such speech particularly valuable within our society: Public records by their very nature are of interest to those concerned with the administration of government, and a public benefit is performed by the reporting of the true contents of the records by the media. The freedom of the press to publish that information appears to us to be of critical importance to our type of government in which the citizenry is the final judge of the proper conduct of public business. Cox Broad. Corp. v. Cohn , 420 U.S. 469, 495 (1975). Thus, although we do not foreclose the possibility that communicatsuasive force of the story"); Gilbert v. Med. Econ. Co. , 665 F.2d 305, 308 (10th Cir. 1981) (regarding an article about medical malpractice that disclosed a doctor's name and photograph, finding that "these truthful representations . . . strengthen the impact and credibility of the article" because "[t]hey obviate any impression that the problems raised in the article are remote or hypothetical, thus providing an aura of immediacy and even urgency that might not exist had plaintiff's name and photograph been suppressed"). OSTERGREN v. CUCCINELLI 15 ing SSNs might be found unprotected in other situations, we conclude, on these facts, that the First Amendment does reach Ostergren's publication of Virginia land records containing unredacted SSNs.9 B. We next consider whether enforcing section 59.1-443.2 against Ostergren for posting online Virginia land records containing unredacted SSNs survives First Amendment scrutiny. Although Ostergren's political speech criticizing Virginia "lies at the very center of the First Amendment," Gentile, 501 U.S. at 1034, publishing SSNs online undermines individual privacy. Freedom of speech must therefore be weighed against the "right of privacy" which the Supreme Court has also recognized. See Cox Broad. , 420 U.S. at 488 (recognizing "the so-called right of privacy"). The Court tried to strike that balance in Cox Broadcasting and subsequent cases involving restrictions on truthful publication of private information. Because we must decide where this case fits within that balance, we begin our analysis by reviewing those decisions. In Cox Broadcasting, the Supreme Court ruled that the First Amendment prohibits a lawsuit against a television station for broadcasting a rape victim's name when the station learned 9 After this appeal was briefed and orally argued, the Supreme Court clarified that Chaplinsky does not provide a sufficient test for identifying categories of unprotected speech because such categories derive from history and tradition. See United States v. Stevens , 130 S.Ct. 1577, 1586 (2010) (declining to recognize a new category of unprotected speech for depictions of animal cruelty). The Court also disavowed "a freewheeling authority to declare new categories of speech outside the scope of the First Amendment," admitting only that "[m]aybe there are some categories of speech that have been historically unprotected, but have not yet been specifically identified or discussed as such in our case law." Id. Because we already find Virginia's argument unpersuasive, we need not also conduct the historical analysis that Stevens would require. 16 OSTERGREN v. CUCCINELLI her identity from a publicly available court record. The issue arose in the context of six youths being indicted for rape and murder. Although their case garnered substantial press attention, the victim's identity was not disclosed because Georgia law prohibited "publish[ing] or broadcast[ing] the name or identity of a rape victim." Id. at 472. During trial, the clerk of court showed a reporter the indictments even though they clearly stated the victim's full name. The reporter later explained, "[N]o attempt was made by the clerk or anyone else to withhold the name and identity of the victim from me or from anyone else and the said indictments apparently were available for public inspection upon request." Id. at 472 n.3. When the television station employing the reporter later broadcast the victim's name, her father sued for money damages. The Georgia Supreme Court held that his "complaint stated a cause of action `for the invasion of the . . . right of privacy, or for the tort of public disclosure,'" and rejected the station's First Amendment defense. Id. at 474 (quoting Cox Broad. Corp. v. Cohn , 200 S.E.2d 127, 130 (Ga. 1973)). The Supreme Court reversed. Although recognizing "a strong tide running in favor of the so-called right of privacy," id. at 488, the Court reasoned that "the interests in privacy fade when the information involved already appears on the public record," id. at 494-95. The Court observed that "[b]y placing the information in the public domain on official court records, the State must be presumed to have concluded that the public interest was thereby being served." Id. at 495. The Court also discussed the importance of truthful reporting about public records and expressed reluctance to create a doctrine that "would invite timidity and self-censorship and very likely lead to the suppression of many items that . . . should be made available to the public." Id. at 496. The Court concluded: At the very least, the First and Fourteenth Amendments will not allow exposing the press to liability for truthfully publishing information released to the OSTERGREN v. CUCCINELLI 17 public in official court records. . . . Once true information is disclosed in public court documents open to public inspection, the press cannot be sanctioned for publishing it. Id. The Court explained that "[i]f there are privacy interests to be protected in judicial proceedings, the States must respond by means which avoid public documentation or other exposure of private information." Id. Although Cox Broadcasting avoided deciding whether truthful publication may ever be punished, subsequent cases helped to clarify the relevant inquiry. In Oklahoma Publishing Co. v. District Court, 430 U.S. 308 (1977), the Supreme Court held that a trial court could not bar newspapers from publishing a juvenile offender's name learned during a court proceeding open to the public. The Court explained, "`Once a public hearing ha[s] been held, what transpired there [can]not be subject to prior restraint.'" Id. at 311 (quoting Nebraska Press Ass'n v. Stuart , 427 U.S. 539, 568 (1976)). In Landmark Communications, Inc. v. Virginia , 435 U.S. 829 (1978), the Court held that Virginia could not punish a newspaper for publishing correct information that had been leaked about confidential proceedings by the Virginia Judicial Inquiry and Review Commission. The Court reasoned that Virginia's interests in preserving respect for courts and protecting individual judges' reputations did not justify prohibiting speech that "clearly served those interests in public scrutiny and discussion of governmental affairs which the First Amendment was adopted to protect." Id. at 839. The Supreme Court later articulated a constitutional standard based upon these decisions. In Smith v. Daily Mail Publishing Co., 443 U.S. 97 (1979), the Court observed that Cox Broadcasting, Oklahoma Publishing, and Landmark Communications "all suggest strongly that if a newspaper lawfully obtains truthful information about a matter of public significance then state officials may not constitutionally punish pub- 18 OSTERGREN v. CUCCINELLI lication of the information, absent a need to further a state interest of the highest order." Daily Mail , 443 U.S. at 103. This case involved two newspapers convicted under a West Virginia statute that barred publishing the names of juvenile offenders without court approval. Reporters had learned certain juvenile offenders' names by questioning witnesses, police officers, and the prosecutor. The Supreme Court invalidated the convictions because West Virginia's interest in protecting juvenile offenders' anonymity was insufficiently important and "there [was] no evidence to demonstrate that the imposition of criminal penalties [was] necessary to protect the confidentiality of juvenile proceedings." Id. at 105. After this flurry of decisions, the Supreme Court applied the Daily Mail standard roughly a decade later in another case about a rape victim. In The Florida Star v. B.J.F. , 491 U.S. 524 (1989), the appellee B.J.F. reported to local police that she had been robbed and sexually assaulted. Despite its internal policy against revealing names of rape victims, the police department inadvertently placed a police report containing B.J.F.'s name in its press room. The department did not restrict access to the press room or to reports made available therein. After a reporter copied the police report verbatim, an area newspaper published an article containing B.J.F.'s full name. She sued for money damages, claiming the newspaper had been per se negligent because Florida law prohibited printing, publishing, or broadcasting names of rape victims in any instrument of mass communication. During trial, B.J.F. testified that publicity of her rape made her suffer extreme embarrassment, receive additional threats of rape, change her phone number and residence, seek police protection, and obtain medical health counseling. The jury awarded damages and a Florida appellate court affirmed, rejecting the newspaper's First Amendment defense. The Supreme Court reversed. Before applying the Daily Mail standard regarding truthful publication of lawfully obtained information, the Court noted three underlying con- OSTERGREN v. CUCCINELLI 19 siderations that justified this analytical approach. First, that the standard covers only lawfully obtained information means that the government retains ample means of protecting interests that might be threatened by publication. This consideration has additional implications when the government itself initially holds the information: To the extent sensitive information is in the government's custody, it has even greater power to forestall or mitigate the injury caused by its release. The government may classify certain information, establish and enforce procedures ensuring its redacted release, and extend a damages remedy against the government or its officials where the government's mishandling of sensitive information leads to its dissemination. Where information is entrusted to the government, a less drastic means than punishing truthful publication almost always exists for guarding against the dissemination of private facts. Id. at 534. Second, "punishing the press for its dissemination of information which is already publicly available is relatively unlikely to advance the interests in the service of which the State seeks to act." Id. at 535. The Court added that "where the government has made certain information publicly available, it is highly anomalous to sanction persons other than the source of its release." Id. Third, "`timidity and selfcensorship' . . . may result from allowing the media to be punished for publishing certain truthful information." Id. (quoting Cox Broad. , 420 U.S. at 496). The Court explained that, where the government discloses private information, not protecting its publication "would force upon the media the onerous obligation of sifting through government press releases, reports, and pronouncements to prune out material arguably unlawful for publication . . . even where the newspaper's sole object was to reproduce, with no substantial change, the government's rendition of the event in question." Id. at 536. Having reiterated these considerations, the Court endorsed the 20 OSTERGREN v. CUCCINELLI Daily Mail standard: "We hold . . . that where a newspaper publishes truthful information which it has lawfully obtained, punishment may lawfully be imposed, if at all, only when narrowly tailored to a state interest of the highest order." Id. at 541. Applying this standard, the Supreme Court found that the newspaper article about B.J.F. truthfully published lawfully obtained information about a matter of public significance. The Court also found that punishing the newspaper was not narrowly tailored to Florida's interest in preserving rape victims' privacy because the police department itself could have initially withheld the sensitive information.10 That the department's disclosure was actually inadvertent was immaterial. See id. at 538 ("B.J.F.'s identity would never have come to light were it not for the erroneous, if inadvertent, inclusion by the Department of her full name in an incident report made available in a pressroom open to the public."). The Court concluded: "Where, as here, the government has failed to police itself in disseminating information, it is clear under Cox Broadcasting, Oklahoma Publishing, and Landmark Communications that the imposition of damages against the press for its subsequent publication can hardly be said to be a narrowly tailored means of safeguarding anonymity." Id. Notably, Cox Broadcasting and its progeny avoided decid10 Notably, the Court expressly avoided deciding whether Florida's asserted interest constituted "a state interest of the highest order"-- resolving the case instead solely on narrow-tailoring grounds. Daily Mail, 443 U.S. at 103; see Florida Star , 491 U.S. at 537 ("At a time in which we are daily reminded of the tragic reality of rape, it is undeniable that these are highly significant interests, a fact underscored by the Florida Legislature's explicit attempt to protect these interests by enacting a criminal statute prohibiting much dissemination of victim identities. We accordingly do not rule out the possibility that, in a proper case, imposing civil sanctions for publication of the name of a rape victim might be so overwhelmingly necessary to advance these interests as to satisfy the Daily Mail standard."). OSTERGREN v. CUCCINELLI 21 ing the ultimate question of whether truthful publication could ever be prohibited. Each decision resolved this ongoing conflict between privacy and the First Amendment "only as it arose in a discrete factual context." Florida Star, 491 U.S. at 530. The Florida Star Court noted that "the future may bring scenarios which prudence counsels our not resolving anticipatorily." Id. at 532 (citing Near v. Minnesota ex rel. Olson, 283 U.S. 697, 716 (1931) (hypothesizing "publication of the sailing dates of transports or the number and location of troops")). Those decisions nonetheless make clear that Ostergren's constitutional challenge must be evaluated using the Daily Mail standard.11 Accordingly, Virginia may enforce section 59.1-443.2 against Ostergren for publishing lawfully obtained, truthful information about a matter of public significance "only when narrowly tailored to a state interest of the highest order." Id. at 541. Virginia concedes that Ostergren lawfully obtained and truthfully published the Virginia land records that she posted online. Moreover, this information plainly concerns "a matter of public significance," Daily Mail, 443 U.S. at 103, because displaying the contents of public records and criticizing Virginia's release of private information convey political messages that concern the public, see Cox Broad. , 420 U.S. at 495 ("Public records by their very nature are of interest to those concerned with the administration of government, and a public benefit is performed by the reporting of the true contents of the records by the media."); Landmark Commc'ns, 435 U.S. at 839 (deeming the operation of government affairs "a matter of public interest"). ThereCounsel for the Attorney General conceded during oral argument that, under this standard, Ostergren's advocacy website cannot be distinguished from a television station or newspaper. See Sheehan v. Gregoire , 272 F. Supp. 2d 1135, 1145 (W.D. Wash. 2003) (considering a website about police accountability "analytically indistinguishable from a newspaper" where the website "communicates truthful lawfully-obtained, publiclyavailable personal identifying information with respect to a matter of public significance"). 11 22 OSTERGREN v. CUCCINELLI fore, the only remaining issues are (1) whether Virginia has asserted a state interest of the highest order and (2) whether enforcing section 59.1-443.2 against Ostergren would be narrowly tailored to that interest. We address each in turn. 1. Virginia asserts that its interest in protecting individual privacy by limiting SSNs' public disclosure constitutes "a state interest of the highest order." Daily Mail , 443 U.S. at 103. Although noting that "it should not be difficult for a court to conclude that the protection of SSNs from public disclosure should qualify as a State interest of the highest order," the district court reached the opposite conclusion upon reasoning that Virginia's conduct had been inconsistent with that interest. Ostergren, 2008 WL 3895593, at *10; see id. ("[T]he State's own conduct in making those SSNs publicly available through unredacted release on the Internet significantly undercuts the assertion . . . that the State actually regards protection of SSNs as an interest of the highest order."). Before discussing this issue, we address the proper analytical framework for determining what constitutes a state interest of the highest order. a. In assessing Virginia's asserted interest, the district court put to one side that interest's actual importance and instead considered only whether Virginia itself considered the interest important--applying a subjective rather than objective standard. The court explained, "[I]t is not the perception of a federal court that defines a State interest of the highest order. Instead, it is the State's view and its conduct that, under accepted First Amendment jurisprudence, must supply the basis for such a conclusion." Id.; see Ostergren, 643 F. Supp. 2d at 766 ("Whether the State has an interest of the highest order is answered by examining objectively the means by which the State treats the information in question."). The OSTERGREN v. CUCCINELLI 23 court later added, "When, as here, a State legislature has expressed its own view of the priority of a State interest, a federal court is not permitted to revise that view to save the statute." Ostergren, 2008 WL 3895593, at *11. In reaching this conclusion, the district court may have limited its consideration unnecessarily. In deciding what constitutes a state interest of the highest order, courts cannot be bound by "the State's view and its conduct." Id. at *10. For example, although a state government might demonstrate a fervent, consistently applied policy of punishing people for not cleaning up after their dogs, we would not therefore be compelled to consider this a state interest of the highest order. Conversely, although a state government might practice racial discrimination for decades--and many have--we would not therefore be barred from considering racial equality a state interest of the highest order. See Regents of Univ. of Ca. v. Bakke, 438 U.S. 265, 396 (1978) (Marshall, J., concurring) ("In light of the sorry history of discrimination and its devastating impact on the lives of Negroes, bringing the Negro into the mainstream of American life should be a state interest of the highest order."). Furthermore, Supreme Court precedent applying the Daily Mail standard makes clear that objective criteria can be considered when deciding what constitutes a state interest of the highest order. In Butterworth v. Smith , 494 U.S. 624 (1990), Florida maintained that its interest in preserving grand jury secrecy justified preventing a reporter from publicizing his own grand jury testimony. Concluding that Florida's asserted interest did not constitute a state interest of the highest order, the Court observed that the Federal Rules of Criminal Procedure contained no such requirement and that "only 14 States have joined Florida in imposing an obligation of secrecy on grand jury witnesses." Id. at 635. The Court explained that, "[w]hile these practices are not conclusive as to the constitutionality of Florida's rule, they are probative of the weight to be assigned Florida's asserted interests and the extent to 24 OSTERGREN v. CUCCINELLI which the prohibition in question is necessary to further them." Id. (emphasis added).12 Despite concluding that a subjective standard was required, the district court nevertheless observed that "in concept, Va. Code 59.1-443.2 furthers what ought to be, by any objective measure, a State interest of the highest order." Ostergren, 643 F. Supp. 2d at 769. We turn now to that issue. b. We find it helpful to place our inquiry in historical context by discussing the genesis of modern privacy concerns surrounding SSNs. The Social Security Administration created SSNs in 1936 merely to track individuals' earnings and eligibility for Social Security benefits. They soon became used for other purposes, however, because SSNs provide unique permanent identification for almost every person. Indeed, the federal government was among the first to avail itself of their utility. In 1943, President Roosevelt ordered that any federal agency which "establish[es] a new system of permanent account numbers pertaining to individual persons" must "utilize exclusively the Social Security Act account numbers." Exec. Order No. 9397, 8 Fed. Reg. 16,095 (Nov. 30, 1943). Countless state and federal agencies later adopted the SSN, particularly during the 1960s. For example, Congress authorized the Internal Revenue Service to begin using the SSN for taxpayer identification in 1961. See Act of Oct. 5, 1961, Pub. L. No. 87-397, 75 Stat. 828 (1961). Private organizations, especially financial institutions, also started using the SSN for account identification and other purposes. Indeed, the Bank We note that, contrary to the concurrence's suggestion, our First Amendment analysis does indeed involve "a fact-intensive inquiry into the state's view and its actual conduct in furthering its asserted interest." Infra at 47. We simply conduct that inquiry mainly regarding narrow-tailoring --the approach Florida Star employed--rather than regarding the state interest itself--the concurrence's preferred approach. 12 OSTERGREN v. CUCCINELLI 25 Records and Foreign Transactions Act, Pub. L. No. 91-508, 84 Stat. 1114 (1970), required banks, savings and loan associations, credit unions, and securities brokers and dealers to collect customers' SSNs. See, e.g. , id. 101 (requiring "the maintenance of appropriate types of records by insured banks of the United States where such records have a high degree of usefulness in criminal, tax, or regulatory investigations or proceedings"). Public concern about information privacy, however, soon increased. In 1973, the Department of Health, Education, and Welfare published an influential report warning about "an increasing tendency for the Social Security number to be used as if it were an SUI [standard universal identifier]." U.S. Department of Health, Education, and Welfare, Report of the Secretary's Advisory Committee on Automated Personal Data Systems: Records, Computers, and the Rights of Citizens xxxii (1973). Congress responded by enacting the Privacy Act of 1974, 5 U.S.C. 552a, which prohibits government agencies from denying rights, privileges, or benefits because a person withholds his SSN. By enacting this statute, "Congress sought to curtail the expanding use of social security numbers by federal and local agencies and, by so doing, to eliminate the threat to individual privacy and confidentiality of information posed by common numerical identifiers." Doyle v. Wilson, 529 F. Supp. 1343, 1348 (D. Del. 1982). The related Senate Report stated that widespread usage of SSNs was "one of the most serious manifestations of privacy concerns in the Nation." S. Rep. No. 93-1183 (1974), as reprinted in 1974 U.S.C.C.A.N. 6916, 6943. Since then, usage of SSNs by federal and local agencies, financial institutions, and other organizations has become nearly ubiquitous. Beyond simply matching records with accounts, these organizations also frequently use SSNs for account authentication. This means that the SSN provides a password that lets one modify account information. By consequence, the SSN has become a crucial piece of information 26 OSTERGREN v. CUCCINELLI allowing the creation or modification of myriad personal accounts. See U.S. Government Accountability Office, GAO No. 09-759T, Identity Theft: Governments Have Acted to Protect Personally Identifiable Information, but Vulnerabilities Remain 8 (calling the SSN "a vital piece of information needed to function in American society" and noting that "U.S. citizens generally need an SSN to pay taxes, obtain a driver's license, or open a bank account, among other things"). Unfortunately, for that reason, SSNs can easily be used to commit identity theft--that is, tendering another's identifying information to carry out financial fraud or other criminal activity. See Jonathan J. Darrow & Stephen D. Lichtenstein, "Do You Really Need My Social Security Number?" Data Collection Practices in the Digital Age , 10 N.C. J. L. & Tech. 1, 4-5 (2008) ("Reflecting the unfortunate reality that a single number can provide access to multiple accounts, commentators have lamented that the social security number has become a `skeleton key' for identity theft criminals."). One therefore has a considerable privacy interest in keeping his SSN confidential. We previously considered this privacy interest in Greidinger v. Davis , 988 F.2d 1344 (4th Cir. 1993). Invalidating a statute that required people to provide their SSN before they could vote and then publicly disclosed that confidential information, we observed: Since the passage of the Privacy Act, an individual's concern over his SSN's confidentiality and misuse has become significantly more compelling. For example, armed with one's SSN, an unscrupulous individual could obtain a person's welfare benefits or Social Security benefits, order new checks at a new address on that person's checking account, obtain credit cards, or even obtain the person's paycheck. Id. at 1353; see also City of Kirkland v. Sheehan , No. 01-209513-7, 2001 WL 1751590, at *6 (Wash. Sup. Ct. May 10, OSTERGREN v. CUCCINELLI 27 2001) ("[A]ccess to an SSN allows a person, agency or company to more efficiently and effectively search for and seize information and assets of another, a power originally available only to the government and one which was subject to direct Constitutional restraint."). We added that "the harm that can be inflicted from the disclosure of a SSN to an unscrupulous individual is alarming and potentially financially ruinous." Greidinger, 988 F.2d at 1354. On average, victims of identity theft lose about $17,000 and must spend over $1,000 and 600 hours of personal time cleaning up their credit reports. See Danielle Keats Citron, Reservoirs of Danger: The Evolution of Public and Private Law at the Dawn of the Information Age, 80 S. Cal. L. Rev. 241, 253 (2007). Reflecting these concerns, Congress and all 50 States have passed laws regulating SSN collection and disclosure. See Andrew Serwin, Information Security and Privacy 22-23 (2009); see, e.g. , 18 U.S.C. 2721 (restricting release of SSNs from motor vehicle records). Some States also recognize a constitutional right barring the government from disclosing SSNs without consent. See, e.g., State ex rel. Beacon Journal Publ'g Co. v. City of Akron , 640 N.E.2d 164, 169 (Ohio 1994). Although not dispositive, these practices indicate a broad consensus that SSNs' public disclosure should be strictly curtailed. Given the serious privacy concerns and potential harm stemming from SSN dissemination, Virginia's asserted interest in protecting individual privacy by limiting SSNs' public disclosure may certainly constitute "a state interest of the highest order." Daily Mail, 443 U.S. at 103. We need not ultimately decide that question, however, because our holding below regarding narrow-tailoring suffices to resolve the constitutional challenge. We discussed this issue merely to provide guidance to the district court fashioning injunctive relief on remand. See Elm Grove Coal Co. v. Dir., O.W.C.P. , 480 F.3d 278, 299 n.20 (4th Cir. 2007) ("We choose to address this discovery issue because it is likely to arise on remand."); 28 OSTERGREN v. CUCCINELLI Charbonnages de France v. Smith , 597 F.2d 406, 417 (4th Cir. 1979) ("[I]t may be appropriate to address a few points presented on this appeal that, although not dispositive here, could arise as important issues on remand."). 2. We next consider whether enforcing section 59.1-443.2 against Ostergren would be narrowly tailored to Virginia's asserted interest in preserving individual privacy by protecting SSNs from public disclosure. Supreme Court precedent imposes a stringent standard regarding narrow-tailoring. Cox Broadcasting and its progeny indicate that punishing truthful publication of private information will almost never be narrowly tailored to safeguard privacy when the government itself released that information to the press. See Cox Broad. , 420 U.S. at 496 ("Once true information is disclosed in public court documents open to public inspection, the press cannot be sanctioned for publishing it."); Florida Star , 491 U.S. at 534 ("Where information is entrusted to the government, a less drastic means than punishing truthful publication almost always exists for guarding against the dissemination of private facts."). Even where disclosure to the press was accidental, Florida Star indicates that the press cannot be prevented from publishing the private information. In that case, B.J.F.'s identity was disclosed to the press accidentally despite the police department's policy against revealing rape victims' names. The Supreme Court nonetheless concluded that "[w]here . . . the government has failed to police itself in disseminating information, it is clear under Cox Broadcasting , Oklahoma Publishing, and Landmark Communications that the imposition of damages against the press for its subsequent publication can hardly be said to be a narrowly tailored means of safeguarding anonymity." Florida Star, 491 U.S. at 538. In both Cox Broadcasting and Florida Star , the government disclosed private information to the press and thereafter sought to prevent media outlets from truthfully publishing that OSTERGREN v. CUCCINELLI 29 information. This case appears similar in that Virginia likewise disclosed public records containing private information to Ostergren and now seeks to prevent her from publishing them online. Because Virginia "failed to police itself in disseminating information," Cox Broadcasting and Florida Star suggest that preventing Ostergren from publishing those records could almost never be narrowly tailored. Id. According to their stringent standard, Ostergren could never be prohibited from publicizing SSN-containing Virginia land records she already lawfully obtained (including those posted on her website),13 and Virginia would need to redact all original land records available from courthouses (not merely digital copies available through secure remote access) before Ostergren could be prohibited from publishing SSNcontaining Virginia land records she might later obtain.14 Whereas Ostergren posted online only about 30 records from various States, her testimony indicates she obtained thousands of other public records containing unredacted SSNs. 14 The district court was justifiably concerned about reaching this extreme conclusion. When Ostergren maintained that under Cox Broadcasting she could continue publicizing additional SSNs until Virginia finished redacting all original land records and digital copies, the court responded, [I]f I understand it correctly, under the relief you want, she can go to the record, she can take thousands or hundreds of thousands, whatever is there, and publish them, and if she thinks that 20 names have shock value, what do you think her attitude might be toward publishing thousands or hundreds of thousands? J.A. 192. Ostergren replied, It is relief I want, and I wish I could tell you a principled way to make it narrower, but I can't think of one, and I think that the Cox court struck the balance between privacy and free speech in the context of public records, and the way that they struck the balance was to hold that when the Government makes something available, they are responsible for controlling the dissemination of information. They can't make someone else do it. J.A. 193. The court responded again, 13 30 OSTERGREN v. CUCCINELLI Despite apparent similarities, however, the instant case also differs from Cox Broadcasting and Florida Star in two critical respects that warrant consideration because they impact our narrow-tailoring analysis. First, this case implicates a different conception of privacy--one predicated upon control of personal information rather than secrecy. Second, Virginia's knowledge about and practical control over the private information here differs significantly from the situations involved in Cox Broadcasting and Florida Star . Given these differences, this case requires a more nuanced analysis than that suggested above.15 We consider each difference separately below and then discuss the proper narrow-tailoring analysis. a. Cox Broadcasting involved Georgia's tort of public disclosure of private information, in which "the plaintiff claims the right to be free from unwanted publicity about his private affairs, which, although wholly true, would be offensive to a person of ordinary sensibilities." Cox Broad., 420 U.S. at 489. [W]hat if accidentally the Social Security Administration, somebody went in and released all the Social Security numbers in the country? Are you saying that Congress couldn't come in with a statute and say, you can't replicate these things? What they would do is try to take the system that had gone wrong, fix what they can fix, knowing that there are people who have already gotten into the database that spilled accidentally, but knowing the damage is somewhat limited and saying we are going to stop it right here, and the way we're going to stop it is making it unlawful for you, anybody, to take this information that's been accidentally spilled and use it. J.A. 193. We share the district court's concern and consider below how the instant case may be distinguished from Cox Broadcasting and Florida Star regarding narrow-tailoring. 15 We are distinguishing Cox Broadcasting and Florida Star merely with regard to the proper narrow-tailoring analysis, not with regard to whether the Daily Mail standard applies. OSTERGREN v. CUCCINELLI 31 This cause of action "define[s] and protect[s] an area of privacy free from unwanted publicity in the press." Id. at 491. "[T]he gravamen of the claimed injury is the publication of information, whether true or not, the dissemination of which is embarrassing or otherwise painful to an individual." Id. at 489. Florida Star involved the same privacy interest. B.J.F. suffered emotional distress because the fact that she had been raped, information she had hoped to keep secret, had been widely publicized. See Florida Star, 491 U.S. at 528 ("B.J.F. testified that she had suffered emotional distress from the publication of her name."). Cox Broadcasting and Florida Star thus involved a particular conception of privacy whereby "private" matters are those one would prefer to keep hidden from other people because disclosure would be embarrassing or compromising.16 See Whalen v. Roe , 429 U.S. 589, 598-99 (1977) (noting cases protecting "privacy" that involved "the individual interest in avoiding disclosure of personal matters"). Under this conception, one's privacy interest hinges upon whether information has been kept secret, and protecting privacy involves ensuring that people can keep personal matters secret or hidden from public scrutiny. See Daniel J. Solove, Conceptualizing The Seventh Circuit has explored the human desire for secrecy about certain personal matters: Even people who have nothing rationally to be ashamed of can be mortified by the publication of intimate details of their life. Most people in no wise deformed or disfigured would nevertheless be deeply upset if nude photographs of themselves were published in a newspaper or a book. They feel the same way about photographs of their sexual activities, however "normal," or about a narrative of those activities, or about having their medical records publicized. Although it is well known that every human being defecates, no adult human being in our society wants a newspaper to show a picture of him defecating. The desire for privacy illustrated by these examples is a mysterious but deep fact about human personality. Haynes v. Alfred A. Knopf, Inc. , 8 F.3d 1222, 1229 (7th Cir. 1993). 16 32 OSTERGREN v. CUCCINELLI Privacy, 90 Cal. L. Rev. 1087, 1105 (2002) ("One of the most common understandings of privacy is that it constitutes the secrecy of certain matters. Under this view, privacy is violated by the public disclosure of previously concealed information."). Because this conception of privacy presupposes secrecy, personal matters that have been publicly disclosed can no longer be considered private. See id. at 1107 ("[T]he view of privacy as secrecy often leads to the conclusion that once a fact is divulged in public, no matter how limited or narrow the disclosure, it can no longer remain private."). For example, the Supreme Court embraced this reasoning in Fourth Amendment cases indicating that one's "reasonable expectation of privacy" cannot encompass anything exposed to the public or third parties. See California v. Greenwood , 486 U.S. 35, 40 (1988) (finding no reasonable expectation of privacy in garbage because "plastic garbage bags left on or at the side of a public street are readily accessible to animals, children, scavengers, snoops, and other members of the public"); United States v. Miller , 425 U.S. 435, 442 (1976) (finding no reasonable expectation of privacy in personal financial documents held by banks because "the documents obtained, including financial statements and deposit slips, contain only information voluntarily conveyed to the banks and exposed to their employees in the ordinary course of business"). The instant case involves a different conception of privacy not predicated upon secrecy. Cox Broadcasting and Florida Star addressed the privacy concern that disclosing certain personal matters (information one had hoped to keep secret) might cause embarrassment or reputational damage. But people do not feel embarrassed when asked to provide their SSN; nor do they fear that their reputation will suffer when others find out that number. People worry only about how their SSN will be used--more specifically, about whether some unscrupulous person will steal their identity. The Fifth Circuit made this same observation: [A]n individual's informational privacy interest in his or her SSN is substantial. The privacy concern at OSTERGREN v. CUCCINELLI 33 issue is not, of course, that an individual will be embarrassed or compromised by the particular SSN that she has been assigned. Rather, the concern is that the simultaneous disclosure of an individual's name and confidential SSN exposes that individual to a heightened risk of identity theft and other forms

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