Voss v. State Farm Mutual Automobile Insurance Company
Filing
91
MEMORANDUM OPINION. Signed by Magistrate Judge Staci G Cornelius on 12/23/2021. (AKD)
FILED
2021 Dec-23 AM 10:35
U.S. DISTRICT COURT
N.D. OF ALABAMA
UNITED STATES DISTRICT COURT
FOR THE NORTHERN DISTRICT OF ALABAMA
EASTERN DIVISION
DANIEL VOSS,
Plaintiff,
v.
STATE FARM MUTUAL
AUTOMOBILE INSURANCE
COMPANY,
Defendant.
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Case No. 1:17-cv-01465-SGC
MEMORANDUM OPINION 1
Presently pending is the motion for summary judgment filed by the defendant,
State Farm Mutual Automobile Insurance Company. (Doc. 73). 2 The motion has
been fully briefed and is ripe for adjudication. (See Docs. 82, 89). As explained
below, the motion is due to be granted in its entirety; the other pending motions are
due to be denied as moot. (Docs. 74, 75; see Docs. 78, 79, 87, 88).
I.
STANDARD OF REVIEW
Under Rule 56(c) of the Federal Rules of Civil Procedure, summary judgment
is proper “if the pleadings, depositions, answers to interrogatories, and admissions
1
2
The parties consented to magistrate judge jurisdiction under 28 U.S.C. § 636(c). (Doc. 10).
Citations to the record refer to the document and page numbers assigned by the court’s CM/ECF
electronic document system and appear in the following format: (Doc. __ at __).
on file, together with the affidavits, if any, show that there is no genuine issue as to
any material fact and that the moving party is entitled to judgment as a matter of
law.” Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986). The party asking for
summary judgment always bears the initial responsibility of informing the court of
the basis for its motion and identifying those portions of the pleadings or filings
which it believes demonstrate the absence of a genuine issue of material fact. Id. at
323. Once the moving party has met its burden, Rule 56(e) requires the non-moving
party to go beyond the pleadings and by his own affidavits, or by the depositions,
answers to interrogatories, and admissions on file, designate specific facts showing
there is a genuine issue for trial. See id. at 324.
The substantive law identifies which facts are material and which are
irrelevant. See Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). All
reasonable doubts about the facts and all justifiable inferences are resolved in favor
of the non-movant. See Fitzpatrick v. City of Atlanta, 2 F.3d 1112, 1115 (11th Cir.
1993). A dispute is genuine “if the evidence is such that a reasonable jury could
return a verdict for the nonmoving party.” Anderson, 477 U.S. at 248. If the evidence
is merely colorable, or is not significantly probative, summary judgment may be
granted. See id. at 249.
II.
FACTS
This lawsuit arises over a dispute regarding a claim for underinsured motorist
2
("UIM") benefits following a traffic accident in Calhoun County, Alabama. On the
evening of July 30, 2013, Daniel Voss, who was 19 at the time, was riding his
bicycle. (Doc. 73 at 4; see Doc. 81-2 at 49). Immediately prior to the collision, Voss
had turned left out of the driveway of a friend, Richard Kotlowski, to travel
southbound on Smith Road. (See Doc. 73 at 4; Doc. 82 at 4-5). Soon after entering
the roadway, Voss was struck by a northbound vehicle. (See Doc. 73 at 4; Doc. 82
at 4-5). The driver of the vehicle was Donna Smith, a non-party to this lawsuit.
(Doc. 73 at 4).3 Voss, who was not wearing a helmet, was seriously injured; he was
flown to UAB Hospital, underwent multiple brain surgeries, and suffered permanent
injuries. (See Doc. 22 at 2-3).
There is a dispute concerning which lane of the road Voss occupied at the
moment of impact. (Doc. 73 at 4; Doc. 82 at 6). Voss does not remember the
collision. Kotlowski watched Voss turn left out of his driveway, but he did not see
the collision itself; he heard the impact and saw Voss airborne, falling back to the
ground. (Doc. 81-17 at 23-26). Photos of the accident site indicate Smith’s vehicle
came to a stop in the middle of the road and Voss and his bicycle landed in the
southbound lane. (Doc. 81-23). Voss contends he was firmly established in the
3
Smith filed a related lawsuit based on the same accident; this court granted the defendants’
motions to dismiss in that case, dismissing all of Smith’s claims. Smith v. Nationwide Mut. Ins.
Co., No. 17-1373-SGC, 2018 WL 4635740 (N.D. Ala. dismissed Aug. 15, 2017) aff’d 799 F.
App’x 768 (11th Cir. 2020).
3
southbound lane and that Smith hit him when she crossed the center line. (Doc. 82
at 4). State Farm contends Voss’s precise location at the moment of impact is not
certain. (Doc. 89 at 2). For purposes of summary judgment, the court resolves this
factual dispute in Voss’s favor. However, the very existence of this dispute bears
on the claims at issue in this case.
A law enforcement officer responded to the accident scene and generated an
accident report solely based on Smith’s statements. (Doc. 81-2 at 49-51). The
accident report noted the posted speed limit was 25 miles per hour and estimated
Smith was traveling at that speed when the accident occurred. (Id. at 49).4 The
narrative of the crash on the accident report also relies on Smith’s statement that
Voss failed to yield as he exited the driveway. (Id. at 50). The accident report lists
Kotlowski as a witness. (Id. at 51).
Smith’s liability carrier was Nationwide, and she had the statutory minimum
liability coverage of $25,000. (Doc. 73 at 5). Nationwide subsequently offered
Smith’s policy limits to Voss to settle his claims against her. (Id.). Voss was covered
by four State Farm automobile polices issued to his parents, together providing
$100,000 in UIM coverage. (Id. at 4-5). Because Voss’s medical expenses farexceeded Smith’s liability coverage, Voss’s attorney—Brandon Bishop—notified
4
At some point after the accident, the speed limit on this portion of Smith Road was lowered to
20 miles per hour. (Doc. 81-33 at 2; see Doc. 73-8 at 24; Doc. 73-20 at 31, 43).
4
State Farm of a forthcoming UIM claim on November 20, 2013. (See id. at 5; Doc.
82 at 7). Voss also requested that State Farm consent to a settlement between him
and Smith for her policy limits, while he proceeded with his UIM claim. (Doc. 73
at 5).
State Farm’s analysis of the UIM claim concerned both liability and coverage.
(See Doc. 89 at 4). Regarding liability, State Farm interpreted the accident report—
provided by Bishop—as showing Voss was the negligent party. (See Doc. 73 at 56; Doc. 82 at 7). Regarding coverage, State Farm questioned Voss’s residency at
the time of the accident and, thus, whether his parents’ policies applied. (See Doc.
89 at 4-5). The residency question centered around whether Voss resided with his
parents or his grandmother. State Farm assigned Voss’s claim to Lamar Gresham,
a claim specialist. (Doc. 73 at 5).
On November 27, 2013, Gresham called Kotlowski, who did not answer the
telephone or return Gresham’s voice message. (Doc. 73 at 6). Gresham again
attempted to call Kotlowski on December 3, 2013. (Doc. 81-1 at 59). Gresham’s
efforts to contact Smith were also unsuccessful; it does not appear she responded to
Gresham’s November 27, 2013 certified letter or returned his December 3, 2013
telephone call. (See id. at 59, 61). On December 4, 2013, Gresham assigned Don
Young to inspect and photograph the accident scene, as well as secure recorded
statements from Kotlowski and Smith. (Id. at 57).
5
Less than two hours later, Young entered a claim note indicating he had
completed his tasks. (Doc. 81-1 at 57). Young took photos of the accident scene,
and opined that Voss should have been able to see Smith’s vehicle approaching prior
to the crash. (Id.). Young was unable to speak with Kotlowski, who was not at
home. (Id.). Young did speak with two neighbors: Chuck Cole and an unnamed
individual three doors down. (Id.). Cole told Young he did not witness the accident
but gave details about Voss’s residency. (Id.). The unnamed neighbor told Young
his son witnessed the accident and said he would call Young at some point in the
future. (Id.). It does not appear anyone from State Farm ever spoke to this unnamed
witness. Regarding Smith, Young’s claim note does not mention any attempt to
contact her or secure a recorded statement. (Id.). Young’s other investigative
tasks—interviewing and/or attempting to interview Voss’s parents and
grandmother—were aimed at determining Voss’s residency for purposes of
coverage. (See Doc. 73 at 6-7; Doc. 82 at 9; Doc. 89 at 4).
State Farm’s claim file indicates the primary focus of its investigation
concerned the coverage issue arising from Voss’s residency. (Doc. 81-1 at 49-64).
In late 2013 or early 2014, State Farm retained an attorney, Charile Gaines, to assess
the coverage question by conducting examinations under oath (“EUOs”) of Voss and
his parents. (Id. at 48-49; see Doc. 81-10 at 12). The majority of Gresham’s January
8, 2014 engagement letter to Gaines consisted of facts related to determining Voss’s
6
residency. (Doc. 81-6 at 7). However, Gresham’s letter went on to state that, once
Voss’s residency was determined, State Farm needed “to resolve any contributory
negligence on the part of the plaintiff.” (Id.). The letter summarized State Farm’s
position that Voss failed to yield the right of way to Smith. (Id.). Accordingly, State
Farm tasked Gaines with assisting in resolving questions of both residency and
liability. (Id.).
On January 27, 2014, Gaines conducted EUOs of Voss and his parents. (Doc.
81-6 at 25; see Doc. 81-1 at 48). Following the EUOs, Gaines opined that Voss’s
primary residence was his parents’ house but that he was temporarily living with his
grandmother at the time of the accident. (Doc. 81-6 at 28; see Doc. 81-1 at 48).
Based on Gaines’s opinion, State Farm resolved the coverage question in favor of
Voss. (Doc. 81-1 at 47). However, the claim file reflects State Farm maintained
there were questions regarding Smith’s liability and Voss’s contributory negligence.
(Id. at 46-47). Here, the parties here dispute the factual basis behind State Farm’s
liability determination, as discussed in more detail below. (See Doc. 82 at 10-12;
Doc. 89 at 5-7). In any event, on February 6, 2014, Gaines responded to Bishop’s
request to consent to a settlement between Voss and Smith for her Nationwide policy
limits, stating State Farm had instead decided to front the $25,000. (Doc. 73-20 at
25).
In response to Gaines’s February 6, 2014 letter—which did not include any
7
explanation of State Farm’s decision to front Smith’s policy limits—Bishop wrote
Gaines asking that State Farm reconsider. (Doc. 81-6 at 33-34). Bishop noted Voss
had no interest in collecting against Smith personally and that State Farm’s consent
to settlement would allow Voss to resolve those claims without subjecting Smith to
trial and the possibility of an excess verdict. (Id. at 33). The letter noted State Farm
would be free to dispute Voss’s UIM claims after consenting to the settlement with
Smith. (Id.). Alternatively, Bishop proposed State Farm simply pay its $100,000
policy limits or negotiate a settlement of the UIM claim. (Id. at 34). This request
was based on Voss’s medical bills, which exceeded all available insurance, and
which Bishop suggested should be “weighed against the likelihood of prevailing on
a liability defense.” (Id.).
Gaines responded on February 18, 2014, stating in relevant part that State
Farm chose to front Smith’s policy limits due to questions regarding Smith’s liability
and Voss’s contributory negligence. (Doc. 81-6 at 48). Gaines’s February 18, 2014
letter invited Bishop to provide any evidence showing Smith’s liability and/or
Voss’s lack of contributory negligence. (Id.). 5 Bishop’s reply noted Voss was “not
asking State Farm to totally ignore” liability. (Id. at 50). Bishop’s letter—which
did not attach any evidence—contended Smith was speeding, reasoning a car
5
In subsequent letters Gaines again invited Bishop to provide any additional evidence regarding
liability. (Doc. 81-6 at 61, 66, 99).
8
traveling at 25 miles per hour “should be able to stop on a dime.” (Id.). Without
pointing to specific evidence, Bishop’s reply also claimed “physical evidence at the
scene [was] not consistent with a 25 mph impact.” (Id.). The reply also pointed to
Nationwide’s swift offer of Smith’s policy limits as evidence of her liability. (Id.).
State Farm maintained its position and on April 9, 2014, sent a check for the $25,000
in fronted funds to be held in trust pending resolution of Voss's claims against Smith.
(See Doc. 73 at 10).
Following State Farm’s decision to front Smith’s liability limits, Bishop filed
a lawsuit on Voss’s behalf against Smith in state court. Voss v. Smith, No. 2014900224 (Calhoun Cty. Cir. Ct. filed April 23, 2014) (see Doc. 14-1 at 1-6). The state
court complaint did not name State Farm, and State Farm did not intervene. (Doc.
73 at 10). Instead, State Farm relied on Gaines to monitor Voss’s lawsuit against
Smith. (See id.; Doc. 82 at 13-14). Billing records show Gaines reviewed the
parties’ initial pleadings and interrogatory responses and that his assistant reviewed
online court records monthly for any developments prior to trial. (Doc. 81-2 at 16371, 175-80, 182-90). Billing records also show Gaines spoke with Smith’s defense
attorney twice—on January 13, 2015, and July 14, 2016—for a total of 0.4 hours
and corresponded with her on several occasions prior to trial, requesting updates on
any significant developments. (Id. at 166, 182, 185, 187).
9
Gaines also periodically updated State Farm regarding the progress of Voss’s
lawsuit against Smith. (Doc. 81-2 at 157, 173). When Gaines notified State Farm
that Voss had filed suit, he described the complaint’s principal allegation of
liability—that Smith was speeding. (Doc. 81-6 at 101). Gaines’s letter to State Farm
reported Voss had never presented evidence showing Smith was speeding; it also
noted the accident report as stating Smith was traveling the speed limit. (Id. at 101).
When Smith answered, Gaines forwarded a copy of the pleading to State Farm. (Id.
at 108). Contemporaneously, Gaines wrote to Smith’s defense attorney noting
Voss’s UIM claim, State Farm’s position that Smith was not liable, and the lack of
evidence showing Smith was speeding. (Id. at 105). Gaines’s letter asked Smith’s
lawyer to inform him if discovery yielded evidence supporting the complaint’s
allegations. (Id.). A subsequent letter to Smith’s lawyer again requested any
information which would change State Farm’s evaluation of the liability issue. (Id.
at 120).
Following Smith’s answer there was very little activity in Voss’s case for over
a year. In a November 13, 2014 update to State Farm, Gaines reported the lack of
activity and the fact that party depositions had not been scheduled. (Doc. 81-6 at
116). In a January 12, 2015 report to State Farm, Gaines again noted the lack of
activity and that depositions had not been scheduled. (Id. at 122-24). Gaines again
relayed the lack of activity in Voss’s case in emails to State Farm adjusters on
10
September 4, 2015, and January 19, 2016. (Id. at 129, 131). In a May 23, 2016 letter
to State Farm, Gaines advised the trial court had set Voss’s case for trial on
September 16, 2016, and expressed his opinion that the setting would get the parties
moving, as they had “done virtually nothing” to that point. (Id. at 133). In a July
15, 2016 letter to State Farm, Gaines advised that Smith’s attorney related there were
no significant developments in the case and that liability was still “sharply disputed.”
(Id. at 135). Gaines’s August 1, 2016 pretrial report to State Farm again noted the
lack of substantial activity in the case and the liability dispute. (Id. at 138-39). The
report noted Smith’s and Voss’s inconsistent narratives regarding the events leading
up to the accident; Smith maintained that Voss pulled out in front of her, failing to
yield the right of way, while Voss contended Smith was speeding. (Id.).
On hearing the conflicting narratives at trial, the jury believed Voss’s version
of events; it awarded him $1.9 million in damages. (See Doc. 82 at 4). Following
the verdict, State Farm tendered the remainder of its $75,000 in UIM coverage to
Voss; Nationwide also tendered its $25,000 in liability limits on behalf of Smith.
(Doc. 73 at 12). These proceeds, together with the $25,000 State Farm fronted,
remain in Bishop’s trust account. (Id.). Taking the insurance proceeds into account,
Voss is left with a $1,775,000 excess judgment against Smith, excluding interest.
Voss has not attempted to collect any amount from Smith, who appears to be
judgment-proof. (Doc. 82 at 15). Voss agreed to stay any collection efforts while
11
Smith pursued her related lawsuit against State Farm and Nationwide but has not
waived any right to collect from her in the future. (Id.).
III.
PROCEDURAL HISTORY
Voss filed the instant lawsuit against State Farm in state court, asserting
claims for breach of contract, bad faith, fraud, and outrage. (Doc. 1-1 at 5-38). State
Farm removed to this court on the basis of diversity jurisdiction and then moved to
dismiss all claims under Rule 12(b)(6). (Docs. 1-2). This court granted State Farm’s
motion with regard to the fraud claim but denied it in all other respects. (Doc. 22).
After a protracted discovery period, State Farm filed the instant motion for summary
judgment regarding Voss’s remaining claims. (Doc. 73). Also pending are the
parties’ respective motions to exclude testimony from each other’s experts: Thomas
Woodall for State Farm and Ivey Gilmore for Voss. (Docs. 74, 75; see Docs. 78, 79,
87, 88). 6 In light of the undisputed facts and the following discussion, it is not
necessary to address the arguments concerning expert testimony.
IV.
DISCUSSION
Because the substantive legal issues presented on summary judgment are
largely the same as those presented in State Farm’s motion to dismiss, the following
6
Incorporated into State Farm’s reply in support of its motion to strike Gilmore’s testimony is a
motion to strike Voss’s response for exceeding page limitations. (Doc. 88). The court construed
the motion to strike as objections. (Doc. 90). Based on the following discussion, it is unnecessary
to address State Farm’s objections.
12
introductory discussion covers some ground already addressed at the Rule 12(b)(6)
stage. Under Alabama's uninsured motorist statute, in order for an insured to be
entitled to UIM benefits, the insured must be "legally entitled to recover" from the
owner or driver of the underinsured vehicle. ALA. CODE § 32-7-23.7 The Alabama
Supreme Court has recognized the conflicting rights of UIM insureds and their
insurers when handling UIM claims. Lowe v. Nationwide Ins. Co., 521 So. 2d 1309
(Ala. 1988). Under Lowe, when an insured sues a tortfeasor and also seeks UIM
benefits, the insured may either join the UIM insurer as a party or simply notify the
UIM insurer of the lawsuit against the tortfeasor and the possibility of a UIM claim
following the trial. Id. at 1310. Where the insured names the UIM insurer in the
lawsuit, the UIM insurer has the option to participate in the litigation or opt-out—
choosing not to participate in the trial. Id. Where the insured does not name the
UIM insurer in the lawsuit, the insurer can choose to intervene or stay out of the
case. Id. Under any of these scenarios, the UIM insurer is bound by the liability and
damages determinations at trial. Id. As the Alabama Supreme Court recently has
noted, “Lowe itself demonstrates that there is a strong policy in Alabama against
tainting a jury with knowledge of the possible availability of insurance to cover a
7
The State Farm policies at issue here mirrored this statutory language, requiring the insured to
show he is "legally entitled to recover" damages from a tortfeasor. (Doc. 73-22 at 7).
13
party's damages.” Ex parte Allstate Prop. & Cas. Ins. Co., 300 So. 3d 1124, 1126
(Ala. 2020).
After issuing Lowe, the Alabama Supreme Court addressed the conflict
between a UIM insurer's subrogation rights against the tortfeasor and the UIM
insured's right to settle with the tortfeasor. The court held an insured cannot settle a
claim against a tortfeasor absent the consent of the UIM insurer. Lambert v. State
Farm Mut. Auto. Ins. Co., 576 So. 2d 160, 167 (Ala. 1991). The court also provided
the following "general rules" regarding the procedure to be followed by UIM
insureds and insurers, noting "any procedure must take into consideration the facts
and circumstances of each individual case." Id.
(1) The insured, or the insured's counsel, should give notice to the
underinsured motorist insurance carrier of the claim under the policy
for underinsurance benefits as soon as it appears that the insured's
damages may exceed the tortfeasor's limits of liability coverage.
(2) If the tort-feasor's liability insurance carrier and the insured enter
into negotiations that ultimately lead to a proposed compromise or
settlement of the insured's claim against the tort-feasor, and if the
settlement would release the tort-feasor from all liability, then the
insured, before agreeing to the settlement, should immediately notify
the underinsured motorist insurance carrier of the proposed settlement
and the terms of any proposed release.
(3) At the time the insured informs the underinsured motorist insurance
carrier of the tort-feasor's intent to settle, the insured should also inform
the carrier as to whether the insured will seek underinsured motorist
benefits in addition to the benefits payable under the settlement
proposal, so that the carrier can determine whether it will refuse to
consent to the settlement, will waive its right of subrogation against the
tort-feasor, or will deny any obligation to pay underinsured motorist
14
benefits. If the insured gives the underinsured motorist insurance carrier
notice of the claim for underinsured motorist benefits, as may be
provided for in the policy, the carrier should immediately begin
investigating the claim, should conclude such investigation within a
reasonable time, and should notify its insured of the action it proposes
with regard to the claim for underinsured motorist benefits.
(4) The insured should not settle with the tort-feasor without first
allowing the underinsured motorist insurance carrier a reasonable time
within which to investigate the insured's claim and to notify its insured
of its proposed action.
(5) If the uninsured motorist insurance carrier refuses to consent to a
settlement by its insured with the tortfeasor, or if the carrier denies the
claim of its insured without a good faith investigation into its merits, or
if the carrier does not conduct its investigation in a reasonable time, the
carrier would, by any of those actions, waive any right to subrogation
against the tort-feasor or the tortfeasor's insurer.
(6) If the underinsured motorist insurance carrier wants to protect its
subrogation rights, it must, within a reasonable time, and, in any event
before the tort-feasor is released by the carrier's insured, advance to its
insured an amount equal to the tort-feasor's settlement offer.
Id. Lambert noted these guidelines were designed to protect the UIM insurer in two
ways: (1) protecting its subrogation rights against the tortfeasor; and (2) guarding
against possible collusion between the UIM insured and tortfeasor at the UIM
insurer's expense. Id.
Having set out the law generally governing UIM claims, the court turns to the
specific claims remaining in this case.
A.
Breach of Contract
In its motion for summary judgment, State Farm contends it complied with
15
the terms of its policies and Alabama law. (Doc. 73 at 14-19). State Farm asserts
the polices required Voss to show legal entitlement to recovery against Smith and
that the duty to pay Voss’s claim only arose where State Farm agreed with Voss’s
showing. Because State Farm did not agree Smith was liable and because Voss did
not produce substantial evidence of Smith’s liability, State Farm contends it properly
refused to pay his UIM claim until Smith’s liability was fixed by the judgment in the
underlying case. (Id. at 15-18).8 State Farm notes that, once Smith’s liability was
fixed by the judgment, it promptly paid its remaining UIM limits to Voss. (Id. at
19).
Voss claims State Farm breached its insurance contracts in two ways: (1)
withholding consent to settlement with Smith in order to avoid litigation costs; and
(2) failing to conduct a good faith investigation into the question of liability. (Doc.
82 at 26-27). These arguments are addressed in reverse order.
1.
State Farm’s Investigation
At the motion to dismiss phase, the facts concerning State Farm’s
investigation of the accident were derived from the allegations in the complaint.
(Doc. 22). The complaint alleges Smith was speeding and talking on her cellphone9
8
State Farm also contends Voss cannot show contract damages. (Doc. 73 at 18). In light of the
following discussion, it is not necessary to address this argument.
9
The allegation that Smith was on her cell phone at the time of the accident did not appear in the
state court lawsuit or in Bishop’s pre-suit correspondence with Gaines. (Doc. 14-1 at 1-6; Doc.
81-6 at 33-34, 50). The basis of Smith’s liability in those documents concerned only her speed.
16
when the accident occurred. (Doc. 1-1 at 24-25). The complaint further asserts: (1)
State Farm's only investigation into the claim consisted of an EUO of the plaintiff
and his parents concerning the coverage question; and (2) a good faith investigation
would have revealed Smith’s clear fault and Voss’s lack of contributory negligence.
On those facts, the court denied State Farm’s motion to dismiss Voss’s breach of
contract claim. (Doc. 22). If discovery had borne out those assertions, the remaining
claims in this matter would be set for trial. However, resolution of the instant motion
under Rule 56 benefits from facts gleaned during discovery, and the relevant facts
are not constrained to the complaint itself.
Contrary to the allegations in the complaint, the undisputed facts show State
Farm’s investigation went beyond the coverage question. While it appears the bulk
of the investigation focused on issues related to coverage, the record shows Gresham
reviewed the accident report (provided by Bishop), called Kotlowski twice, called
Smith once, and sent Smith a letter. When neither Smith nor Kotlowski responded
to Gresham, he assigned Young to inspect the accident scene and secure recorded
statements from Kotlowski and Smith. Young did photograph the accident scene
and attempted to speak with Kotlowski, who was not at home. It does not appear
(Id.). In opposition to the instant motion, Voss states—contradictorily—that Smith “was on her
cell phone at the time of the accident” or “may have been using her phone at the time of the
collision.” (Doc. 82 at 5). It does not appear Voss presented this allegation to State Farm to show
Smith’s liability in his pre-suit claim for UIM benefits.
17
Young attempted to speak with Smith. Young also spoke with two neighbors: Chuck
Cole and an unnamed individual several doors away from the accident scene. Cole
did not witness the accident. The unnamed neighbor told Young his son witnessed
the accident and would call Young in the future. Apparently, the unnamed witness
never called Young, and State Farm did not make further efforts to speak with him.
The foregoing inspection of the accident scene and attempts to speak with
witnesses constituted the entirety of State Farm’s independent investigation into
liability. It was not an exhaustive investigation, and State Farm’s attempts to speak
with Smith and/or Kotlowski—the only two individuals identified as witnesses on
the accident report—were unsuccessful. The failure to speak with these witnesses,
as well as the unnamed witness identified during Young’s site investigation, are the
most apparent weaknesses in State Farm’s investigation.
While State Farm
attempted to contact Kotlowski three times, it only made two such attempts
regarding Smith; it apparently made no further attempt to reach the unnamed witness
beyond Young’s initial conversation with his father. Young’s inspection of the
accident scene did yield one important finding regarding liability: the unobstructed
view of the road from Kotlowski’s driveway. Young concluded Voss should have
been able to see Smith approaching from the left if he had looked before entering
the roadway. Young’s photographs of the accident scene support this conclusion.
(Doc. 73-24 at 225-26; Doc. 73-25 at 2-4; see also Doc. 81-23 at 7-18).
18
Underlying State Farm’s independent investigation was the accident report
Bishop provided. Both sides contend the accident report supports their respective
positions. State Farm takes the accident report’s conclusion—that Voss was at-fault
for failing to yield the right-of-way—at face value. (Doc. 73 at 4-6; Doc. 89 at 2).
Voss contends the accident report shows he “was lawfully in his lane of travel at the
time Smith swerved into his lane of travel and stuck him.” (Doc. 82 at 4). The
report’s diagram of the accident scene speaks for itself.
The only definitive
conclusions to be drawn from the diagram are that: (1) Voss and his bicycle came to
rest in the southbound lane; and (2) Smith’s vehicle came to rest straddling the
middle of Smith Road, located more in the southbound lane than the northbound
lane. (Doc. 81-2 at 50). Regarding the events leading up to the moment of impact,
the diagram is wholly ambiguous. It shows Smith approaching while located
entirely in the northbound lane and the impact occurring immediately after Voss
entered the road from Kotlowski’s driveway. (Id.). The diagram shows Voss’s
bicycle at impact just past the middle of the road into the southbound lane, and
depicts Smith’s car over the centerline, with the front driver’s side of her vehicle
encroaching into the southbound lane when she hit Voss. (Id.).
For purposes of summary judgment, the ambiguity in the accident report is
resolved in Voss’s favor.
Accordingly, the court assumes Voss was firmly
established in the southbound lane when Smith crossed the center line and hit him.
19
However, the accident report reasonably can be interpreted to show Voss entered the
roadway just before Smith passed and that she swerved in an attempt to avoid a
collision; this interpretation would also conform with the ultimate conclusion
expressed on the report—that Voss failed to yield the right-of-way, causing the
collision. (Doc. 81-2 at 50). The fact that Voss had an unobstructed view looking
south as he exited Kotlowski’s driveway reasonably supports State Farm’s
interpretation.
When Voss made a claim under the UIM policies, State Farm had a duty to
conduct a good faith investigation into the merits of the claim within a reasonable
time. Lambert, 576 So. 2d at 167; see LeFevre v. Westberry, 590 So. 2d 154, 161
(Ala. 1991) (“When a claim is filed by its insured, the uninsured motorist carrier has
an obligation to diligently investigate the facts, fairly evaluate the claim, and act
promptly and reasonably.”). Under Alabama law, a UIM insurer is not liable for bad
faith or breach of contract before liability and damages are fixed. Pontius v. State
Farm Mut. Auto. Ins. Co., 915 So. 2d 557, 564 (Ala. 2005) (“Without a
determination of whether liability exists on the part of the underinsured motorist and
the extent of the plaintiff's damages, a claim of . . . breach of contract is premature.”);
see LeFevre, 590 So. 2d at 158. The polies here provided coverage for injuries
sustained by Voss if he was “legally entitled to recover” from Smith. (Doc. 73-22
at 7). This prerequisite to entitlement to UIM insurance proceeds conforms with
20
Alabama law. See Quick v. State Farm Mut. Auto. Ins. Co., 429 So. 2d 1033, 1035
(Ala. 1983).
Additionally, the policies provide State Farm had to agree as to liability and
the amount of damages; they state explicitly that State Farm could contest both
liability and damages. (Doc. 73-22 at 8).10 Of course, a plaintiff is not always
required to obtain a judgment in order to fix liability. Pontius, 915 So. 2d at 564.
However, as aptly described in an opinion issued by a court sitting in the Middle
District, Alabama courts’ quixotic interpretation of the state’s UIM statute allows a
UIM insurer wide discretion in deciding whether its insured has established legal
entitlement to recovery. Broadway v. State Farm Mut. Auto. Ins. Co., 364 F. Supp.
3d 1329, 1336 (M.D. Ala. 2019).11 Moreover, Alabama courts’ imposition of this
prerequisite to suit for both bad faith and breach of contract claims further
complicates the already unwieldy scheme. See id. at 1336-37 (“to even be heard on
a contract claim, the insured must present enough evidence to satisfy the insurance
company of the amount of damages, which may then assert its own interpretation of
the evidence. And if the insurance company can find a good reason to contest what
10
Because Voss’s damages dwarfed his coverage limits at the time he made his UIM claim, the
only relevant inquiry here concerns liability.
11
The question in Broadway concerned the amount of damages—not liability—claimed by a State
Farm UIM insured. However, because Alabama courts require a UIM insured to establish legal
entitlement to recovery as to both liability and damages, the reasoning expressed in Broadway is
no less persuasive in this case, which concerns liability only.
21
the insured claims, it can keep the insured out of court.”).
In Broadway, after surveying the relevant Alabama Supreme Court decisions,
the court persuasively summarized Alabama law as requiring an insured to present
the insurer with substantial evidence of liability and damages—with which the
claims adjuster must agree—in order to show legal entitlement to recovery. Id. at
1339; see Ex parte Safeway Ins. Co. of Ala., Inc., 148 So. 3d 39, 43 (Ala. 2013)
(UIM insured must “present[ ] substantial evidence to survive a motion for summary
judgment or a judgment as a matter of law and the fact finder [must be] reasonably
satisfied from the evidence that the motorist should recover damages”); Joffrion v.
Allstate Ins. Co., No. 12-0434, 2014 WL 3518079, at *4 (S.D. Ala. July 16, 2014)
(insured must present insurer with substantial evidence that full amount of damages
claimed was caused by the accident).
The undersigned shares the Broadway court’s unease with Alabama courts’
interpretation of the state’s UIM statute; however, this Erie-bound court is required
to decide this case as an Alabama court would. Under Alabama law, Voss cannot
maintain a breach of contract claim regarding State Farm’s investigation or failure
to pay his UIM claim prior to fixing liability. Under the undisputed facts of this
case, liability was not fixed until Voss received the verdict against Smith. Rather
than providing State Farm with substantial evidence of Smith’s liability, Voss
provided virtually no evidence; Bishop provided State Farm with a copy of the
22
accident report and alleged, without pointing to specific evidence, that Smith was
speeding.12
Meanwhile, State Farm interpreted the accident report—the only
documentation Voss provided as to liability—as showing Smith was not liable and
Voss was contributorily negligent. State Farm’s interpretation of the accident report
was not unreasonable, particularly in light of Voss’s unobstructed view of the road
from Kotlowski’s driveway.
Voss’s opposition repeatedly attacks State Farm’s reliance on the accident
report because it would be inadmissible hearsay regarding liability at trial. There
are multiple problems with this argument. First, it is apparent that Voss—through
Bishop—thought the accident report was sufficiently probative that he provided a
copy to State Farm when he made his UIM claim. Next, while the accident report
might be inadmissible at trial, Voss does not point to any authority holding an insurer
cannot consider it in determining whether to pay a claim under its policies. See
Weaver v. Allstate Ins. Co., 574 So. 2d 771, 774 (Ala. 1990) (conflicts between
insureds statements and accident report created triable issue regarding liability); see
12
Indeed, Bishop’s correspondence with Gaines appears to concede there was some question of
liability. (Doc. 81-6 at 34) (Bishop’s response to Gaines’s February 6, 2014 letter asked State
Farm to reconsider its decision to front in light of Voss’s medical bills, which Bishop suggested
should be “weighed against the likelihood of prevailing on a liability defense”); (id. at 50)
(Bishop’s reply to Gaines’s February 18, 2014 letter stated Voss was “not asking State Farm to
totally ignore” liability but to consider it in light of Voss’s damages).
23
also Jenkins v. State Farm Mut. Auto. Ins. Co., 30 So. 3d 414, 417 (Ala. Civ. App.
2008) (plaintiff relied on accident report to support entitlement to UIM benefits).13
It is true State Farm conducted a less-than-vigorous independent investigation
of the accident, particularly in its attempts to speak with witnesses. However, the
accident report and Young’s inspection of the accident site gave State Farm a
reasonable basis under Alabama law on which to contest Smith’s liability and Voss’s
contributory negligence. See Broadway, 364 F. Supp. 3d at 1339–40 (although
Alabama courts give “lip-service to the principle that the insurer's dispute must be
reasonable, it is impotent in practice. Alabama appellate courts give little scrutiny to
the insurer's proffered reason for disputing the claim.”). Voss has not presented any
cases asserting breach of a UIM contract in which an Alabama appellate court
scrutinized an insurer’s reasons for disputing liability and found them to be
illegitimate.
Voss’s failure to present State Farm with evidence supporting Voss’s legal
entitlement to recovery persisted through trial. After filing suit against Smith, Voss
did not communicate with Gaines until after the state court’s judgment against
Smith, at which point State Farm promptly tendered its limits. While Gaines did not
devote substantial time to monitoring the state court lawsuit, the undisputed facts
13
The admissibility of the accident report is not before this court. This opinion relies on the
accident report, not to prove the truth of its conclusion that Voss was at fault, but to show a basis
of the dispute regarding liability.
24
demonstrate there simply was not much activity to monitor. After Smith’s answer,
there was little action until the case was set for trial. And up until judgment was
entered, Smith’s counsel consistently advised Gaines that liability was contested.
Because Voss did not satisfy State Farm he was legally entitled to recovery from
Smith, liability was not fixed until the jury returned its verdict in Voss’s favor. See
Pontius, 915 So.2d at 564; Ex parte State Farm Mut. Auto. Ins. Co., 893 So. 2d 1111,
1115 (Ala. 2004).
2.
State Farm’s Refusal to Consent to Settlement
The policies here included “consent-to-settle” clauses requiring Voss, prior to
settling any claims against an underinsured tortfeasor, to notify State Farm of the
proposed settlement and obtain State Farm’s consent. (Doc. 73-22 at 7-8). The
policies provided State Farm could decline consent to a tortfeasor’s proposed
settlement and front the amount of the settlement “in order to protect [its] right of
subrogation” against the tortfeasor. (Id. at 8). These provisions comply with the
procedure laid out in Lambert, 576 So. 2d at 167.
Voss contends State Farm refused to consent to settlement and fronted Smith’s
liability limits, not to protect its subrogation interests, but instead as pretext to avoid
the costs of litigation. (Doc. 82 at 28-31). Voss points to evidence that State Farm
does not typically evaluate subrogation potential or pursue subrogation against
tortfeasors where it declines consent to its UIM insureds’ settlements and instead
25
fronts tortfeasors’ liability limits. (Id. at 29). Moreover, Voss notes State Farm did
not open a subrogation claim file in this case. (Id.). Finally, Voss points to
correspondence from Gaines and a claim note from an adjuster as evidence of State
Farm’s abuse of the fronting process. (Id. at 29-30).
As an initial matter, Voss’s reliance on State Farm’s failure to pursue
subrogation, either in this case or more generally, fails. Lambert protects the right
of subrogation; it does not require an insurer to take steps to enforce that right.
Lambert, 576 So. 2d at 167; see generally Ex parte Allstate, 237 So. 3d 199 (Ala.
2017). As to the adjuster’s statement, Voss points to a claim note in which an
adjuster—assigned to the file two years after State Farm’s decision to withhold
consent to settlement and front Smith’s limits— stated: “This was the case we
fronted the $25K which forced Nationwide to try the case instead of us.” (Doc. 82
at 30; see Doc. 89 at 17). As State Farm notes, the adjuster’s statement speaks to the
consequences of State Farm’s decision—not its motivation. (See Doc. 89 at 17).
Moreover, the claim notes created contemporaneously with the decision to front
Smith’s limits indicate State Farm was motivated by a wish to protect its subrogation
interests. (Doc. 73-23 at 85, 86, 88). Accordingly, the adjuster’s note does not show
State Farm’s refusal to consent to settlement constituted an abuse of the fronting
process.
26
As to Gaines, Voss points to a June 12, 2014 letter to Smith’s counsel in which
Gaines described State Farm’s decision to front: “I advised Brandon [Bishop] that
the liability issue cannot be ignored as we are not aware of any facts that render Ms.
Smith liable. That is why State Farm chose to front the money.” (Doc. 81-6 at 105).
Voss contends this shows State Farm chose to front Smith’s limits, not to protect its
subrogation rights under Lambert, but to force Nationwide to bear the cost of
litigation. (Doc. 82 at 30). The problem with Voss’s reliance on Gaines’s statement
goes back to Lowe, which established Alabama’s opt-out procedure; Lambert came
later and addressed the procedure to follow when a UIM insured is offered a
settlement with a tortfeasor. Lowe was premised on Alabama’s public policy against
informing juries of the presence of insurance coverage. Lowe, 521 So. 2d at 130910; see Ex parte Allstate, 300 So. 3d at 1126. The confounding Lambert fronting
procedure would not be necessary but for Alabama’s public policy against divulging
insurance coverage to juries, as expressed in Lowe. And it is difficult to imagine
how State Farm could insist on fixing liability in this case without revealing the
presence of insurance if it had consented to Smith’s settlement, releasing her from
the state court case.
While the parties have not cited—and the undersigned has not found—an
Alabama Supreme Court case addressing the precise question presented here, it
appears it would approve of State Farm’s insistence that Smith remain a defendant
27
to contest liability. Ex parte Allstate, 300 So. 3d at 1126 (to protect against injection
of insurance coverage, an insurer “can insist that a jury determine liability and
damages and, at the same time, keep its involvement from the jury pursuant to the
opt-out procedure adopted in Lowe”); see Ex parte Morgan, 13 So. 3d 385, 390 (Ala.
2009) (insurer properly withheld consent to settlement where UIM claim was
accompanied by materials that “raised issues as to liability, the amount of damages,
and causation”) (emphasis added). Accordingly, even if Gaines’s letter established
that State Farm chose to front due to questions of liability, this would not run afoul
of Alabama law. 14
For the foregoing reasons, State Farm’s decision to withhold consent and front
Smith’s limits was permissible under the Alabama Supreme Court’s interpretation
of Alabama law. This court is bound by that interpretation.
B.
Remaining Claims and Motions
The conclusion that State Farm is entitled to judgment as a matter of law as to
breach of contract is fatal to Voss’s remaining claims. Indeed, a plaintiff claiming
bad faith must show breach of an insurance contract as an element of the claim. State
Farm Fire and Cas. Co. v. Brechbill, 144 So. 3d 248, 258 (Ala. 2013). Likewise,
14
Voss frames State Farm’s refusal to consent to Smith’s settlement based on contested liability
as its effort to avoid litigation costs. As with the adjuster’s claim note, the avoidance of litigation
costs is a consequence of the Lambert fronting procedure. State Farm’s motivation, as stated in
Gaines’s letter, was to force Voss to fix liability through trial. This is permissible under Alabama
law.
28
because State Farm did not breach its insurance contracts or abuse the Lambert
fronting procedure, its conduct cannot be categorized as “intentional or reckless”
and “extreme and outrageous,” both of which are required to sustain a claim for
outrage. Green Tree Acceptance, Inc. v. Standridge, 565 So. 2d 38, 44 (Ala. 1990).
Again, while the complaint alleged facts which satisfied the Rule 12(b)(6) standard,
discovery did not bear out those allegations. Accordingly, State Farm is entitled to
judgment as a matter of law on Voss’s remaining claims.
Finally, in light of the foregoing, it is not necessary to address the parties’
motions to exclude their respective experts’ testimony, or State Farm’s incorporated
objections. (Docs. 74, 75; see Doc. 88). These motions are moot.
V.
CONCLUSION
For all of the foregoing reasons, there are no genuine issues of material fact,
and State Farm is entitled to judgment as a matter of law on all remaining claims.
State Farm’s motion for summary judgment will be granted, and the remaining
motions will be termed as moot. A separate order will be entered.
DONE this 23rd day of December, 2021.
______________________________
STACI G. CORNELIUS
U.S. MAGISTRATE JUDGE
29
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