Dokes v. LTD Financial Services, LP et al
Filing
23
MEMORANDUM OPINION - For the reasons stated above, the Motion is GRANTED and the case will be DISMISSED WITH PREJUDICE. A separate final order will be entered. Signed by Judge Virginia Emerson Hopkins on 9/13/2018. (KEK)
FILED
2018 Sep-13 AM 11:45
U.S. DISTRICT COURT
N.D. OF ALABAMA
IN THE UNITED STATES DISTRICT COURT
FOR THE NORTHERN DISTRICT OF ALABAMA
EASTERN DIVISION
TERRI DOKES, individually and on
behalf of all others similarly situated,
)
)
)
)
Plaintiff,
)
) Case No.: 1:18-CV-761-VEH
v.
)
LTD FINANCIAL SERVICES, L.P., )
)
et al.,
)
)
Defendants.
MEMORANDUM OPINION
This is a civil action filed by Plaintiff Terri Dokes, individually and on
behalf of all others similarly situated, against Defendants LTD Financial Services,
L.P., (“LTD”) and JH Portfolio Debt Equities, LLC (“JH Portfolio”). (See doc. 1).
The Complaint (doc. 1) sets out one count for violation of Section 1692g(a)(2) of
the Fair Debt Collection Practices Act (the “FDCPA”) for failure to clearly
disclose “the name of the creditor to whom the debt is owed.” (Id. at 4-5) (quoting
15 U.S.C. § 1692g(a)(2)). This count arises out of Defendants’ attempt to collect
an alleged debt from Plaintiff through a debt collection letter. (Id. at 1-3).
Before the Court is Defendants’ joint Motion To Dismiss (the “Motion”) the
Complaint under Federal Rule of Civil Procedure 12(b)(6) for failure to state a
claim upon which relief may be granted. (Doc. 14). Defendants filed their Motion
on July 5, 2018, and Plaintiff filed her opposition (doc. 19) to the Motion on
August 9, 2018.1 Thus, the Motion is ripe for review. For the reasons stated in this
opinion, the Motion is due to be GRANTED.
I.
STANDARD
A Rule 12(b)(6) motion to dismiss attacks the legal sufficiency of the
complaint. See FED. R. CIV. P. 12(b)(6) (“[A] party may assert the following
defenses by motion: (6) failure to state a claim upon which relief can be
granted[.]”). “[W]hen ruling on a motion to dismiss, a court must view the
complaint in the light most favorable to the plaintiff . . . .” Am. United Life Ins. Co.
v. Martinez, 480 F.3d 1043, 1057 (11th Cir. 2007) (citing St. Joseph’s Hosp., Inc.
v. Hosp. Corp. of Am., 795 F.2d 948, 954 (11th Cir. 1986)). This requires that a
court “accept all of the plaintiff’s well-pleaded facts [and reasonable inferences
drawn from those facts] as true.” Id. (emphasis added) (citing St. Joseph’s Hosp.,
Inc., 795 F.2d at 954). Mere conclusory statements and legal conclusions,
1
Defendants filed a reply brief (doc. 20) on August 23, 2018, in support of their Motion.
However, Defendants’ reply brief was not considered because it was filed late. Paragraph B of
Appendix III of the Court’s Uniform Initial Order (doc. 6), which applies “to all motions (except
motions for summary judgment)” (id. at 22 n.7), states that “[t]he movant’s reply brief shall be
filed no later than seven (7) calender days after the date on which the opponent’s responsive
brief was due.” (Id. at 22). Because Plaintiff’s responsive brief was due on August 9, 2018,
Defendants’ reply brief was due on August 16, 2018. Defendants filed their reply brief a week
after this deadline without being granted or even requesting an extension of time.
2
however, do not need to be accepted. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)
(“[T]he tenet that a court must accept as true all of the allegations contained in a
complaint is inapplicable to legal conclusions. Threadbare recitals of the elements
of a cause of action, supported by mere conclusory statements, do not suffice.”
(citing Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007))). Similarly, even
though a court “must take all of the factual allegations in the complaint as true, [a
court] ‘[is] not bound to accept as true a legal conclusion couched as a factual
allegation.’” Id. (quoting Twombly, 550 U.S. at 555 (internal quotation marks
omitted)).
Thus, “a court considering a motion to dismiss can . . . begin by identifying
pleadings that, because they are no more than conclusions, are not entitled to the
assumption of truth.” Id. at 679. After separating out these legal conclusions, a
court can identify if there are any well-pleaded factual allegations. See id. “When
there are well-pleaded factual allegations, a court should assume their veracity and
then determine whether [the complaint survives the motion to dismiss].” Id.
“To survive a motion to dismiss, a complaint must contain sufficient factual
matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Id.
at 678 (quoting Twombly, 550 U.S. at 570). A claim is plausible on its face “when
the plaintiff pleads factual content that allows the court to draw the reasonable
3
inference that the defendant is liable for the misconduct alleged.” Id. (citing
Twombly, 550 U.S. at 556). While “[t]he plausibility standard is not akin to a
‘probability requirement,’” the plaintiff must show “more than a sheer possibility
that a defendant has acted unlawfully.” Id. (quoting Twombly, 550 U.S. at 556);
see also Twombly, 550 U.S. at 555 (stating that the “[f]actual allegations must be
enough to raise a right to relief above the speculative level”). “[W]here the wellpleaded facts do not permit the court to infer more than the mere possibility of
misconduct, the complaint has alleged—but it has not ‘show[n]’—‘that the pleader
is entitled to relief.’” Id. at 679 (second alteration in original) (quoting FED. R.
CIV. P. 8(a)(2)).
II.
BACKGROUND
At issue in this case is a debt collection letter (the “Letter”) that is attached
to Plaintiff’s Complaint as Exhibit B. (Doc. 1-2). The Letter was sent by LTD to
Plaintiff. (See id. at 1). The right side of the Letter’s heading contains LTD’s name
and contact information and the date. (See id.) The left side of the Letter’s heading
contains Plaintiff’s name and address and two boxes. (See id.) The bottom box
contains an LTD reference number and the amount of the debt. (See id.) The top
box contains the following information:
CURRENT CREDITOR:
4
JH PORTFOLIO DEBT EQUITIES, LLC.
ORIGINAL CREDITOR:
COMENITY BANK
CREDITOR ACCOUNT #:
[redacted in Complaint]
(See id.) The body of the Letter contains the following text:
Dear Terri E Dokes,
Your account with the above named creditor has been placed with
LTD Financial Services, L.P., a debt collector. This is an attempt to
collect a debt and any information obtained will be used for that
purpose.
Unless you notify this office within 30 days after receiving this notice
that you dispute the validity of the debt or any portion thereof, this
office will assume this debt is valid. If you notify this office in
writing within 30 days after receiving this notice that you dispute the
validity of this debt or any portion thereof, this office will obtain
verification of the debt or obtain a copy of a judgment, if any, and
mail you a copy of such verification or judgment. If you request this
office in writing within 30 days after receiving this notice, this office
will provide you with the name and address of the original creditor, if
different from the current creditor.
You may call this office to discuss this debt at 1-800-741-2100, ask
for [name]. Please refer to the reference number above.
(See id.) (emphasis added).
Plaintiff’s Complaint contains the following well-pleaded factual
allegations:
8. Ms. Dokes fell behind on paying her bills, including a debt she
allegedly owed for a Comenity Bank account. Defendant LTD sent
5
Ms. Dokes an initial form collection letter, dated December 8, 2017,
demanding payment of this debt. This collection letter stated:
CURRENT CREDITOR:
JH PORTFOLIO DEBT EQUITIES, LLC
ORIGINAL CREDITOR:
COMENITY BANK
The letter then stated that “Your account with the above named
creditor has been placed with LTD Financial Services, L.P., a debt
collector.” . . .
9. Defendants’ letter failed to explain what, if any, the difference
was between the “current” and “original” creditor, which “above
named creditor” it was representing, or whether it was representing
both.
10. Ms. Dokes is informed through counsel that JH Portfolio likely
bought the debt at issue after default and that LTD was representing
only JH Portfolio. . . .
...
13. Defendants’ collection actions complained of herein occurred
within one year of the date of this Complaint.
(See doc. 1 at 3-4, ¶¶ 8-10, 13). Plaintiff then alleges that Defendants violated
Section 1692g(a)(2) of the FDCPA because “Defendants’ form collection letter . . .
failed to effectively identify the current creditor to whom the debt was owed.” (Id.
at 4, ¶ 16) (citations omitted).
III.
AN OVERVIEW OF SECTION 1692g(a)(2) OF THE FDCPA
Section 1692g(a)(2) of the FDCPA requires that in its “initial
6
communication with a consumer in connection with the collection of any debt” or
within five days of such initial communication, “a debt collector shall . . . send the
consumer a written notice containing-- (2) the name of the creditor to whom the
debt is owed.” 15 U.S.C. § 1692g(a)(2) (emphasis added). However, “there is no
requirement in the FDCPA that a debt collector quote the statute's language
verbatim.” Orr v. Westport Recovery Corp., 941 F. Supp. 2d 1377, 1382 (N.D. Ga.
2013) (citing Emanuel v. Am. Credit Exch., 870 F.2d 805, 808 (2d Cir. 1989)).
Instead, “[t]o satisfy [Section] 1692g(a), the debt collector’s notice must state the
required information clearly enough that the recipient is likely to understand it.”
Leonard v. Zwicker & Assocs., P.C., 713 F. App’x 879, 882 (11th Cir. 2017)
(quoting Janetos v. Fulton Friedman & Gullace, LLP, 825 F.3d 317, 321 (7th Cir.
2016) (“It is not enough for a debt collection agency simply to include the proper
debt validation notice in a mailing to a consumer—Congress intended that such
notice be clearly conveyed.”)). When deciding “whether the collection letter
[complies with or] violates [Section] 1692g,” the letter must be analyzed “as a
whole.” Orr, 941 F. Supp. 2d at 1382 (quoting Farley v. Diversified Collection
Servs., Inc., No. 98-2108, 1999 WL 965496, at *3 (N.D. Ill. Sept. 30, 1999)).
For claims under Section 1692g, “the Eleventh Circuit has not definitively
ruled on the standard” that should be used. Lait v. Med. Data Sys., Inc., No. 177
378, 2018 U.S. Dist. LEXIS 72908, at *7 (M.D. Ala. Apr. 26, 2018), appeal
docketed, No. 18-12255 (11th Cir. May 25, 2018). In Leonard, the Eleventh
Circuit acknowledged that it has applied the least-sophisticated-consumer standard
to claims under other sections of the FDCPA and stated that it saw “no reason to
disagree with” the other circuits that have also applied the least-sophisticatedconsumer standard to claims under Section 1692g. Leonard, 713 F. App’x at 882
n.2. However, the Eleventh Circuit did “not decide the issue” of whether the leastsophisticated-consumer standard applies to claims under Section 1692g because
“both parties [in Leonard] assume[d] that the standard applies to [Section] 1692g,”
and the Eleventh Circuit “[made] that assumption as well.” Id. Similarly, this
Court “need not and [does] not decide” in this case whether the leastsophisticated-consumer standard applies to claims under Section 1692g. See id.
Just like the situation in Leonard, here both parties assume that the leastsophisticated-consumer standard applies to claims under Section 1692g (see doc.
14 at 5; doc. 19 at 6), and the Court will “make that assumption as well.” See
Leonard, 713 F. App’x at 882 n.2.
Under the least-sophisticated-consumer standard, “[t]he inquiry is not
whether the particular plaintiff-consumer was deceived or misled; instead, the
question is ‘whether the ‘least sophisticated consumer’ would have been deceived’
8
by the debt collector’s conduct.” Crawford v. LVNV Funding, LLC, 758 F.3d
1254, 1258 (11th Cir. 2014) (quoting Jeter v. Credit Bureau, Inc., 760 F.2d 1168,
1177 n.11 (11th Cir. 1985)). “The ‘least-sophisticated consumer’ standard takes
into account that consumer-protection laws [like the FDCPA] are ‘not made for
the protection of experts, but for the public . . . .’” Id. at 1258-59 (quoting Jeter,
760 F.2d at 1172-73 (internal quotation marks omitted)). However, “‘[t]he least
sophisticated consumer’ can be presumed to possess a rudimentary amount of
information about the world and a willingness to read a collection notice with
some care.” LeBlanc v. Unifund CCR Partners, 601 F.3d 1185, 1194 (11th Cir.
2010) (quoting Clomon v. Jackson, 988 F.2d 1314, 1319 (2d Cir. 1993)).
Furthermore, “the test has an objective component in that ‘[w]hile protecting naive
consumers, the standard also prevents liability for bizarre or idiosyncratic
interpretations of collection notices by preserving a quotient of reasonableness.’”
Id. (alteration in original) (quoting United States v. Nat’l Fin. Servs., Inc., 98 F.3d
131, 136 (4th Cir. 1996)). Thus, “[t]o satisfy [Section] 1692g(a), the debt
collector’s notice . . . . should be clear enough that a naive consumer [who
‘possess[es] a rudimentary amount of information about the world,’ is ‘willing[] to
read a collection notice with some care,’ id. (quoting Clomon, 988 F.2d at 1319),
and does not interpret the notice ‘bizarre[ly] or idiosyncratic[ally],’ id. (quoting
9
Nat’l Fin. Servs., Inc., 98 F.3d at 136),] comes away from the notice understanding
the ‘identify of the creditor.’” Leonard, 713 F. App’x at 882-83 (citing Bourff v.
Rubin Lublin, LLC, 674 F.3d 1238, 1241 (11th Cir. 2012)).2
2
Plaintiff repeatedly argues in her opposition to the Motion that Defendants incorrectly
“assert . . . that the FDCPA merely requires that a form debt collection letter ‘contain’ the name
of the creditor to whom the debt is owed” when the correct standard is actually that the name of
the creditor to whom the debt is owed must be clearly stated under the least-sophisticatedconsumer standard. (Doc. 19 at 2) (quoting doc. 14 at 7) (see also doc. 19 at 4, 6-9). First, the
Court notes that it will analyze whether the Letter clearly stated the name of the creditor to whom
the debt is owed under the least-sophisticated-consumer standard, just like both parties argue that
the Court should do. Second, however, the Court also notes that Plaintiff’s statements misstate
Defendants’ assertions about what the FDCPA requires. Despite Plaintiff’s assertions to the
contrary, Defendants do indeed state that the name of the creditor to whom the debt is owed must
be clearly stated (see doc. 14 at 7) and that the least-sophisticated-consumer standard should be
applied. (See id. at 5).
Further, Plaintiff argues that Defendants’ reliance on Leonard, 713 F. App’x 879, and
Lait, 2018 U.S. Dist LEXIS 72908, which Defendants cite when discussing the leastsophisticated-consumer standard for claims under Section 1692g, is misplaced because these
cases are “factually distinguishable” and thus “are not helpful here.” (Doc. 19 at 8 n.2). Because
the Court also cites Leonard and Lait when discussing the least-sophisticated-consumer standard,
the Court will address Plaintiff’s argument.
Despite Plaintiff’s argument to the contrary, the Court’s (and Defendants’) citations to
Leonard and Lait when discussing the least-sophisticated-consumer standard are not misplaced.
It is basic knowledge in the law that cases, even if the facts are slightly distinguishable, can still
correctly state the law and be cited as authority.
Additionally, Plaintiff not only herself cites Leonard when discussing the leastsophisticated-consumer standard, but she also implies that Defendants did not but should have
cited Leonard. (See id. at 2) (“Defendants assert that their letter was clear, and that the FDCPA
merely requires that a form debt collection letter ‘contain’ the name of the creditor to whom the
debt is owed. (Dkt. 14 at p. 7). However, as multiple appellate courts have held, including the
Eleventh Circuit Court of Appeals, ‘[t]o satisfy § 1692g(a), the debt collector’s notice must state
the required information clearly enough that the recipient is likely to understand it’, see, Leonard
v. Zwicker & Assocs., 713 F. App’x 879, 882-83 (11th Cir. 2017), quoting, Janetos v. Fulton
Friedman & Gullace, 825 F.3d 317, 321 (7th Cir. 2016).” (alteration in original)). Thus, in one
section of her opposition to the Motion, Plaintiff incorrectly implies that Defendants failed to cite
Leonard, while in another section of her opposition, Plaintiff states that Defendants are
10
“Generally, the question of whether the least sophisticated consumer would
be confused or misled by a debt collector’s communication is one for the jury.” Id.
at 882 (citing Milijkovic v. Shafritz & Dinkin, P.A., 791 F.3d 1291, 1307 n.11
(11th Cir. 2015)). “However, the question of whether a plaintiff has alleged
sufficient facts to state a claim under [Section] 1692g is a legal question for the
court.” Id. (citing Milijkovic, 791 F.3d at 1307 n.11).
IV.
ANALYSIS
The Motion requires the Court to address one main issue: whether the Letter
clearly stated “the name of the creditor to whom the debt is owed” in light of the
least-sophisticated-consumer standard. 15 U.S.C. § 1692g(a)(2); see also Leonard,
713 F. App’x at 882-83. Defendants argue that the Letter clearly stated the name
of the creditor to whom the debt was owed under the least-sophisticated-consumer
standard because the Letter clearly identified JH Portfolio as the current creditor
and Defendants were not required to explain the difference between the original
creditor and the current creditor or to make any other explanations. (Doc. 14 at 6mistakenly relying on Leonard.
Additionally, Plaintiff’s argument regarding Defendants’ (and thus the Court’s) reliance
on Lait also fails. The Court and Defendants correctly cite Lait to acknowledge that “[t]he
Eleventh Circuit has not definitively held that the least sophisticated consumer standard applies
to claims made under 15 U.S.C. § 1692g.” (See doc. 14 at 5) (citing Lait, 2018 U.S. Dist. LEXIS
72908, at *7). This is a statement of law that Plaintiff omitted from her opposition. Thus, instead
of incorrectly relying on Lait, the Court and Defendants correctly cite Lait for this proposition.
11
7). The Court agrees with Defendants that the Letter clearly stated the name of the
creditor to whom the debt was owed under the least-sophisticated-consumer
standard and thus complies with Section 1692g(a)(2).
Because neither the Court nor the parties have identified a case that is
exactly on point, the Court will first analyze the Letter from the perspective of the
least sophisticated consumer. Then, the Court will analyze the case law to
determine if the Letter is more similar to debt collection letters that have been
found to comply with Section 1692g(a)(2) or more similar to debt collection letters
that have been found not to comply with Section 1692g(a)(2).
A.
The Letter Clearly Conveys the Name of the Creditor to Whom
the Debt Is Owed Under the Least-Sophisticated-Consumer
Standard Because It Explicitly Identifies JH Portfolio as the
“Current Creditor” and Nothing in the Letter Obscures This
Clear Identification
The Court will begin its analysis of the Letter just as the least sophisticated
consumer would—with “a rudimentary amount of information about the world and
a willingness to read a collection notice with some care.” LeBlanc, 601 F.3d at
1194 (quoting Clomon, 988 F.2d at 1319). In other words, the Court will interpret
the Letter in a “reasonable[]” manner and not in a “bizarre or idiosyncratic
manner.” Id. (quoting Nat’l Fin. Servs., Inc., 98 F.3d at 136). Interpreting the
Letter as the least sophisticated consumer would, the Court finds that the Letter
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clearly conveys “the name of the creditor to whom the debt is owed,” 15 U.S.C. §
1692g(a)(2), under the least-sophisticated-consumer standard.
In the Letter, only three entities are mentioned, with each entity’s role being
clearly identified: (1) JH Portfolio, which is identified as the current creditor; (2)
Comenity Bank, which is identified as the original creditor; and (3) LTD, which is
identified as a debt collector. (Doc. 1-2 at 1). From these identifications, only “a
rudimentary amount of information about the world and a willingness to read a
collection notice with some care,” LeBlanc, 601 F.3d at 1194 (quoting Clomon,
988 F.2d at 1319), is needed to determine that JH Portfolio is the creditor to whom
the debt is owed. The least sophisticated consumer can start by easily eliminating
LTD as a possibility since LTD is explicitly identified as a “debt collector” and
not as a creditor. (See doc. 1-2 at 1). This leaves the least sophisticated consumer
with two options from which to decide the identity of the creditor to whom the
debt is owed: (1) the current creditor, JH Portfolio, and (2) the original creditor,
Comenity Bank.
From these two options, the least sophisticated consumer should be able to
determine that JH Portfolio, the current creditor, is the creditor to whom the debt is
owed for at least three reasons. First, the least sophisticated consumer should be
able to understand (and know the difference between) the words “current” and
13
“original” because these words “are plain-English words, not specialized terms
that could confuse the ordinary debtor.” Zuniga v. Asset Recovery Sols., No. 175119, 2018 U.S. Dist. LEXIS 51063, at *9 (N.D. Ill. Mar. 28, 2018). As the
district court in Zuniga stated, “[i]t is unlikely that a significant fraction of even
the most unsophisticated consumers, possessing ‘reasonable intelligence,’ would
fail to understand the difference between ‘original’ and ‘current,’ or fail to
understand that the ‘current’ creditor is the creditor to whom the debt is currently
owed.” Id. (citation omitted).3
3
While the Zuniga court applied the Seventh Circuit’s unsophisticated-consumer
standard instead of the least-sophisticated-consumer standard, the Zuniga court’s conclusion also
holds true under the least-sophisticated-consumer standard. This is because the unsophisticatedconsumer standard and the least-sophisticated-consumer standard are essentially the same
standard, just different nomenclature. As the Seventh Circuit explained in Gammon v. GC
Services Limited Partnership, 27 F.3d 1254 (7th Cir. 1994), it “agree[d] with much of the
analysis set forth by the Second Circuit in Clomon” regarding the least-sophisticated-consumer
standard, which included the statement that “the ‘least sophisticated consumer’ can be presumed
to possess a rudimentary amount of information about the world and a willingness to read a
collection notice with some care.” Id. at 1257 (quoting Clomon, 988 F.2d at 1319). The Seventh
Circuit, however, wanted to “use the term, ‘unsophisticated,’ instead of the phrase, ‘least
sophisticated,’” because it wanted to “relieve the incongruity between what the standard would
entail if read literally [that it protects the least sophisticated consumer], and the way courts[,
including the Eleventh Circuit,] have interpreted the standard [that it includes an ‘element of
reasonableness’].” Id. More specifically, the Seventh Circuit believed that using the term “least
sophisticated consumer” to describe a standard in which the consumer was “presumed to possess
a rudimentary amount of information about the world and a willingness to read a collection
notice with some care,” id. (quoting Clomon, 988 F.2d at 1319), was incongruous because the
literal least sophisticated consumer “is the single most unsophisticated consumer who exists” and
“would likely not be able to read a collection notice with care (or at all), let alone interpret it in a
reasonable fashion.” Id. Thus, according to the Seventh Circuit, the term “unsophisticated
consumer” was more appropriate. See id.
Furthermore, although some courts, including the Seventh Circuit in a later opinion,
14
either state or imply that the unsophisticated-consumer standard and the least-sophisticatedconsumer standard are different standards, these courts differentiate the standards by saying that
the least-sophisticated-consumer standard, unlike the unsophisticated-consumer standard, is tied
to “the very last rung on the sophistication ladder.” See, e.g., Pettit v. Retrieval Masters Creditor
Bureau, Inc., 211 F.3d 1057, 1060 (7th Cir. 2000) (“[W]e have rejected the ‘least sophisticated
debtor’ standard used by some other circuits because we don’t believe that the unsophisticated
debtor standard should be tied to ‘the very last rung on the sophistication ladder.’” (quoting
Gammon, 27 F.3d at 1257)); Taylor v. Perrin, Landry, deLaunay & Durand, 103 F.3d 1232,
1236 (5th Cir. 1997) (“The Seventh Circuit has adopted an ‘unsophisticated consumer’ standard
that serves the same purposes and apparently would lead to the same results [as the leastsophisticated-consumer standard] in most cases, except that [the unsophisticated-consumer
standard] is designed to protect consumers of below average sophistication or intelligence
without having the standard tied to ‘the very last rung on the sophistication ladder.’” (quoting
Gammon, 27 F.3d at 1257)); Marquez v. Weinstein, Pinson & Riley, P.S., No. 14-739, 2015 WL
4637952, at *3 (N.D. Ill. Aug. 4, 2015) (“The unsophisticated consumer test differs from the
least sophisticated consumer test that other circuits use. Unlike the least sophisticated consumer,
the unsophisticated consumer is not ‘tied to ‘the very last rung on the sophistication ladder.’’”
(footnote and citation omitted) (quoting Pettit, 211 F.3d at 1060)). This apparent difference,
however, is not true: the least-sophisticated-consumer standard itself is not tied to “the very last
rung on the sophistication ladder.” In fact, this was the Seventh Circuit’s central message in
Gammon: the Seventh Circuit wanted to “use the term, ‘unsophisticated,’ instead of the phrase,
‘least sophisticated,’ to describe” the standard because it noted that the least-sophisticatedconsumer standard included an “element of reasonableness” and thus did not actually involve
analyzing a debt collection letter from the viewpoint of the literal least sophisticated consumer.
See Gammon, 27 F.3d at 1257. Moreover, when analyzing the cases that have stated or implied
that the least-sophisticated-consumer standard and unsophisticated-consumer standard are
different, it becomes apparent that the two standards are essentially the same. First, the district
court in Marquez states that “[t]he unsophisticated consumer test differs from the least
sophisticated consumer test that other circuits use,” and cites LeBlanc v. Unifund CCR Partners,
601 F.3d 1185, 1194 (11th Cir. 2010), as an example of a different circuit using the leastsophisticated-consumer standard. Marquez, 2015 WL 4637952, at *3 & n.3. The Marquez court
then explains that “[u]nlike the least sophisticated consumer, the unsophisticated consumer is not
‘tied to ‘the very last rung on the sophistication ladder,’’” id. at 3 (quoting Pettit, 211 F.3d at
1060), but “[i]nstead[] . . . is reasonable.” Id. (citing Turner v. J.V.D.B. & Assocs., Inc., 330 F.3d
991, 995 (7th Cir. 2003)). However, as the Eleventh Circuit notes in LeBlanc, the leastsophisticated-consumer standard also has an objective reasonableness component: “the test has
an objective component in that ‘[w]hile protecting naive consumers, the standard also prevents
liability for bizarre or idiosyncratic interpretations of collection notices by preserving a quotient
of reasonableness.’” LeBlanc, 601 F.3d at 1194 (alteration in original) (emphases added)
(quoting Nat’l Fin. Servs., Inc., 98 F.3d at 136). Thus, despite the Marquez court’s statement to
the contrary, the least-sophisticated-consumer standard, just like the unsophisticated-consumer
standard, does have a reasonable component and is not tied to “the very last rung on the
15
sophistication ladder.” Second, in Pettit, after the Seventh Circuit stated that it has “rejected the
‘least sophisticated debtor’ standard used by some other circuits because [it] [doesn’t] believe
that the unsophisticated debtor standard should be tied to ‘the very last rung on the sophistication
ladder,’” Pettit, 211 F.3d at 1060 (quoting Gammon, 27 F.3d at 1257), the Seventh Circuit goes
on to describe its unsophisticated consumer:
Instead, we and other courts have held that our uneducated debtor possesses
rudimentary knowledge about the financial world, is wise enough to read
collection notices with added care, possesses “reasonable intelligence,” and is
capable of making basic logical deductions and inferences. See Chaudhry v.
Gallerizzo, 174 F.3d 394, 408–09 (4th Cir.1999); United States v. National Fin.
Servs., Inc., 98 F.3d 131, 136 (4th Cir.1996); Gammon, 27 F.3d at 1257; Clomon
v. Jackson, 988 F.2d 1314, 1319 (2d Cir.1993). Furthermore, while our unwary
debtor may tend to read collection letters literally, he does not interpret them in a
bizarre or idiosyncratic fashion.
Id. Despite its assertion that it has rejected the least-sophisticated-consumer standard, the
Seventh Circuit’s description of its unsophisticated consumer is very similar to the Eleventh
Circuit’s description of the least sophisticated consumer. Just as the Seventh Circuit’s
unsophisticated consumer “possesses rudimentary knowledge about the financial world” and “is
wise enough to read collection notices with added care,” id., the Eleventh Circuit’s least
sophisticated consumer “can be presumed to posses a rudimentary amount of information about
the world and a willingness to read a collection notice with some care.” LeBlanc, 601 F.3d at
1194 (quoting Clomon, 988 F.2d at 1319). Furthermore, just as the Seventh Circuits’s
unsophisticated consumer “does not interpret [debt collection letters] in a bizarre or idiosyncratic
fashion,” Pettit, 211 F.3d at 1060, the Eleventh Circuit’s least sophisticated consumer does not
interpret debt collection letters bizarrely or idiosyncratically. See LeBlanc, 601 F.3d at 1194
(“[The least-sophisticated-consumer standard] has an objective component in that ‘[w]hile
protecting naive consumers, the standard also prevents liability for bizarre or idiosyncratic
interpretations of collection notices by preserving a quotient of reasonableness.’” (second
alteration in original) (quoting Nat’l Fin. Servs., Inc., 98 F.3d at 136)). This extreme similarity
between the unsophisticated consumer and the least sophisticated consumer is not surprising;
despite stating that it has rejected the least-sophisticated-consumer standard, the Seventh Circuit,
when describing its unsophisticated consumer, cites three cases that use the least-sophisticatedconsumer standard, two of which the Eleventh Circuit also cites when describing its least
sophisticated consumer. See Chaudhry, 174 F.3d at 408-09 (discussing the “least sophisticated
debtor” standard); Nat’l Fin. Servs., Inc., 98 F.3d at 136 (discussing the “least sophisticated
consumer” standard); Clomon, 988 F.2d at 1319 (discussing the “least-sophisticated-consumer
standard”).
Thus, given these similarities, it seems that the primary difference between the
unsophisticated-consumer standard and the least-sophisticated-consumer standard is that the
16
This Court agrees with the Zuniga court’s reasoning and conclusion and notes that
the least sophisticated consumer should know that “current” means “now” and
thus the current creditor is the creditor to whom the debt is owed now (at the
moment the Letter was sent), while “original” means “initial” and thus the original
creditor is the creditor to whom the debt was initially but is no longer owed.
Second, Congress itself appears to have drafted Section 1692g(a) with the
assumption that consumers should know the difference between “current” and
unsophisticated-consumer standard, unlike the least-sophisticated-consumer standard, explicitly
states that “a statement will not be confusing or misleading unless a significant fraction of the
population would be similarly misled.” Pettit, 211 F.3d at 1060 (citing Gammon, 27 F.3d at 1260
(Easterbrook, J., concurring)). However, this requirement that a significant fraction of the
population be misled is entirely consistent with the least-sophisticated-consumer standard. Judge
Easterbrook’s reasoning for this requirement was based on the notion that the least sophisticated
consumer would believe almost anything. See Gammon, 27 F.3d at 1259 (Easterbrook, J.,
concurring) (“The ‘least sophisticated consumers’ actually believe that 12 Senators are from
other planets.” (footnote omitted)). Judge Easterbrook thus reasoned that “if showing a handful
of misled debtors [instead of showing a signification fraction of the population] were enough,
[the Seventh Circuit] would as a practical matter be using the ‘least sophisticated consumer’
doctrine.” Id. at 1260. However, while it is true that the literal least sophisticated consumer may
believe almost anything, the least-sophisticated-consumer standard, as stated above, has a
reasonableness component and does not look to the literal least sophisticated consumer. See
LeBlanc, 601 F.3d at 1194. Thus, just like for the unsophisticated-consumer standard, meeting
the least-sophisticated-consumer standard likely would mean that a signification fraction of
consumers would be confused.
Overall, even if the unsophisticated-consumer standard and the least-sophisticatedconsumer standard are not identical, they are extremely similar. Because the Zuniga court found
that the Seventh Circuit’s unsophisticated consumer would not be confused by the “plain-English
words” “original” and “current,” Zuniga, 2018 U.S. Dist. LEXIS 51063, at *9, the Court, based
on Zuniga and its own due consideration, finds that the Eleventh Circuit’s least sophisticated
consumer would also not be confused by the words “original” and “current.” Furthermore, when
discussing the case law, the Court will treat cases that use the unsophisticated-consumer standard
as persuasive without repeating its comparison of the unsophisticated-consumer standard and the
least-sophisticated-consumer standard.
17
“original.” Section 1692g(a)(5) requires that the collection notice contain “a
statement that, upon the consumer’s written request within the thirty-day period,
the debt collector will provide the consumer with the name and address of the
original creditor, if different from the current creditor.” 15 U.S.C. § 1692g(a)(5)
(emphases added). If consumers were not expected to understand the terms
“current” and “original” and know the difference between them, then Section
1692g(a)(5)’s requirement would be futile in serving the FDCPA’s goal of
“protect[ing] consumers against debt collection abuses,” see 15 U.S.C. § 1692(e),
since consumers would not understand the very information that Section
1692g(a)(5) requires. Third, as Defendants point out, Section 1692g(a)(5)’s use of
the term “current creditor” as a synonym for “creditor to whom the debt is owed”
shows that the two phrases are interchangeable and that the phrase “current
creditor” should easily be understood as meaning “the creditor to whom the debt is
owed.”4 (See doc. 14 at 8) (see also Zuniga, 2018 U.S. Dist. LEXIS 51063, at *9)
(supporting its conclusion that an unsophisticated consumer would “understand
4
In fact, many courts use the two phrases interchangeably. See, e.g., Janetos, 825 F.3d at
319 (“Section 1692g(a) requires debt collectors to disclose specific information, including the
name of the current creditor . . . .” (emphasis added)). Even Plaintiff uses these phrases
interchangeably. (See doc. 19 at 15) (“The validation notice here does not identify the current
creditor clearly and effectively. Defendants violated § 1692g (a)(2) of the FDCPA because their
initial form collection letter failed to state the name of the creditor to whom the debt was owed,
[sic] clearly enough that the recipients were likely to understand it.” (emphases added)).
18
that the ‘current’ creditor is the creditor to whom the debt is currently owed” with
the fact that “the FDCPA itself uses the phrase ‘current creditor’ as a synonym for
the ‘creditor to whom the debt is owed’ in another part of the very same statutory
provision”).
Finally, because the Letter must be analyzed “as a whole,” Orr, 941 F.
Supp. 2d at 1382 (quoting Farley, 1999 WL 965496, at *3), nothing in the rest of
the Letter should confuse the least sophisticated consumer regarding JH
Portfolio’s being the creditor to whom the debt is owed. Plaintiff, however, argues
that the Letter was “materially confusing” (doc. 19 at 2) because its first
sentence—“Your account with the above named creditor has been placed with
LTD Financial Services, L.P., a debt collector” (doc. 1-2 at 1) (emphasis
added)—“state[s] that [Plaintiff’s] debt has been placed with [LTD] for
collection[] by ‘the above named creditor’, but fail[s] to describe which of the two
creditors it was referring to.” (Doc. 19 at 3) (see also id. at 11). The Letter’s first
sentence, however, should not be confusing to the least sophisticated consumer
who has “a willingness to read a collection notice with some care.” See LeBlanc,
601 F.3d at 1194 (quoting Clomon, 988 F.2d at 1319). Despite Plaintiff’s assertion
that the Letter’s first sentence states that “the debt ‘has been placed’ with LTD for
collection by the above-named creditor” (doc. 19 at 11) (emphases added) (see
19
also id. at 3), the Letter’s first sentence actually states something quite different
and makes no explicit reference as to who placed the debt with LTD. Instead, the
reference to the “above named creditor” is merely a phrase that is describing
which of Plaintiff’s accounts has been placed with LTD for collection: “[y]our
account with the above named creditor.” (See doc. 1-2 at 1). After reading this
sentence, the least sophisticated consumer should be able to look back up at the
heading of the Letter and, based on her understanding of the words “current” and
“original,” see Zuniga, 2018 U.S. Dist. LEXIS 51063, at *9, easily determine that
the account at issue is her account that was initially with Comenity Bank, the
original creditor, but that is now with JH Portfolio, the current creditor.
Plaintiff, however, refutes the notion that the least sophisticated consumer’s
understanding of the words “original” and “current” should allow her to
understand that LTD “was collecting the debt on behalf of the current creditor.”
(Doc. 19 at 12) (citing doc. 14 at 12). Plaintiff cites Long v. Fenton & McGarvey
Law Firm P.S.C., 223 F. Supp. 3d 773 (S.D. Ind. 2016), which Plaintiff asserts “is
factually most similar to [the Letter,]” for the proposition that when a “collection
letter involv[es] an original creditor, debt-buyer, and collector, ‘a significant
fraction of the population could question whether the current creditor is [the debt
buyer], [the collector], or [the original creditor] without requiring a bizarre,
20
peculiar, or idiosyncratic interpretation.’” (Doc. 19 at 12) (last three alterations in
original) (citing Long, 223 F. Supp. 3d at 778-79 (citations omitted)). Long,
however, is easily distinguishable. The letters in Long stated, “Please be advised
that Fenton & McGarvey Law Firm, P.S.C. has been retained by Jefferson Capital
Systems, LLC to collect its account with you,” and “declared that the ‘original
creditor’ for the debts was Comenity Bank.” Long, 223 F. Supp. 3d at 775. “The
body of the [letters in Long] made no other references to Jefferson Capital,
Comenity Bank, or Fenton & McGarvey.” Id. It was based on these facts that the
Long court concluded that “[b]ased upon the text of the [l]etters, without more, a
significant fraction of the population could question whether the current creditor is
Jefferson Capital, Fenton & McGarvey, or Comenity Bank without requiring a
‘bizarre, peculiar, or idiosyncratic interpretation.’” Id. at 779 (emphasis added)
(citing McMillan v. Collection Prof’ls Inc., 455 F.3d 754, 758 (7th Cir. 2006)).
There are three main differences between the letters in Long and the Letter here,
and these three differences provide the something “more” that the Long court
found missing. First, unlike the letters in Long, which never identified Jefferson
Capital Systems, LLC, as a creditor, much less the current creditor, the Letter
clearly identifies JH Portoflio as the current creditor. Compare id. at 775, with
doc. 1-2 at 1. Second, unlike the letters in Long, which identified only one
21
entity—Comenity Bank—as a creditor and thus possibly gave the impression that
Comenity Bank could still be the current creditor, the Letter identifies JH Portfolio
as the current creditor in addition to identifying Comenity Bank as the original
creditor. Compare Long, 223 F. Supp. 3d at 775, with doc. 1-2 at 1. Third, unlike
the letters in Long, which never explicitly identified Fenton & McGarvey as a debt
collector, the Letter explicitly identifies LTD as a debt collector. Compare Long,
223 F. Supp. 3d at 775, with doc. 1-2 at 1. Thus, unlike in Long, based on the text
of the Letter, “a significant fraction of the population could [not] question whether
the current creditor is [JH Portfolio], [LTD], or Comenity Bank.” See Long, 223 F.
Supp. 3d at 779 (emphasis added). Instead, the least sophisticated consumer
should clearly be able to understand that the current creditor is exactly who the
Letter says it is: JH Portfolio.5
5
In addition to arguing that the Letter’s first sentence makes the Letter confusing,
Plaintiff appears to also argue that the Letter is confusing because Plaintiff “had never done
business” with JH Portoflio and thus JH Portfolio “was a stranger” to Plaintiff. (See doc. 19 at 23, 3 n.1) (see also id. at 11). Plaintiff’s not being “familiar with” JH Portoflio (id. at 3), however,
has no bearing on whether the Letter clearly conveyed that JH Portfolio was the current creditor
and thus the creditor to whom the debt was owed. It is possible for a consumer to be unfamiliar
with an entity yet still understand that entity’s role, especially where the entity’s role is clearly
identified.
Furthermore, because the Court finds that the Letter clearly conveys the name of the
creditor to whom the debt was owed and is not made confusing by its first sentence or by
Plaintiff’s unfamiliarity with JH Portfolio, the Court rejects Plaintiff’s argument that the Letter,
to be clear, required additional information such as “[a] simple statement that LTD represented
JH Portfolio or that JH Portfolio had bought the debt.” (See id. at 11 n.3) (quoting doc. 1 at 3, ¶
11).
22
Thus, upon analyzing the Letter, the Court finds that the least sophisticated
consumer, with her “rudimentary amount of information about the world” and
“willingness to read a collection notice with some care,” LeBlanc, 601 F.3d at
1194 (quoting Clomon, 988 F.2d at 1319), should easily be able to determine that
JH Portfolio is the creditor to whom the debt was owed. The least sophisticated
consumer can easily eliminate the debt collector, LTD, as a possibility and then
can easily distinguish between the two identified creditors, JH Portfolio and
Comenity Bank. Because JH Portfolio is identified as the “current creditor” and
Comenity Bank is identified as the “original creditor” (see doc. 1-2 at 1), it is easy
to determine, based on the meaning of these “plain-English words,” Zuniga, 2018
U.S. Dist. LEXIS 51063, at *9, that the debt was owed to the current creditor, JH
Portfolio, and nothing in the rest of the Letter obscures this clear identification of
JH Portfolio as the creditor to whom the debt was owed.
B.
The Letter Is More Similar to Letters that Have Been Found To
Comply with Section 1692g(a)(2) than Letters that Have Been
Found Not To Comply with Section 1692g(a)(2) Because the
Letter Explicitly Identifies the “Current Creditor” and Does Not
Identify a Non-Creditor Client
While the Court has found no cases analyzing debt collection letters
identical to the Letter, the case law shows that debt collection letters that explicitly
identify the current creditor with the words “current creditor” are found to comply
23
with Section 1692g(a)(2) unless other information in the letter, namely the
identification of a different entity that is the debt collector’s client, creates
confusion as to whether the current creditor is the creditor to whom the debt is
owed. Compare Zuniga, 2018 U.S. Dist. LEXIS 51063, at *9-10 (concluding that
the Section 1692g(a)(2) claim should be dismissed when “the letter plainly
identified the entity to whom the debt was owed by using the words ‘Current
Creditor’” because unsophisticated consumers should be able to understand the
word “current” and because “there [were] no confusingly named non-creditors
sprinkled about the letter to muddy the waters, and no opaque technical terms”),
and Suellen v. Mercantile Adjustment Bureau, LLC, No. 12-916, 2012 U.S. Dist.
LEXIS 98640, at *16-17 (N.D. Cal. June 12, 2012) (concluding that the Section
1692g(a)(2) claim should be dismissed when the “letter clearly name[d] EAF as
the ‘current creditor’ of the account” because “such a clear heading identifying the
current creditor at the top of the letter sufficiently notifies the consumer to whom
the account is owed and satisfies the requirements in the FDCPA” (emphases
added) (citing Stricklin v. First Nat’l Collection Bureau, Inc., No. 10-1027, 2012
WL 1076679, at *10 (S.D. Ill. Mar. 30, 2012); Quicho v. Mann Bracken, LLC, No.
24
07-3478, 2007 WL 2782971, at *1 (N.D. Cal. Sept. 25, 2007))),6 with Pardo v.
Allied Interstate, LLC, No. 14-1104, 2015 U.S. Dist. LEXIS 125526, at *8-9 (SD.
Ind. Sept. 21, 2015) (concluding that the Section 1692g(a)(2) claim survived a
motion to dismiss even though the letter explicitly identified the “Current
Creditor” because the letter also identified a different entity “as the ‘Client’” who
was “willing to accept payment” and did not explain the relationship between the
“Current Creditor” and the “Client”), and Deschaine v. Nat’l Enter. Sys., No. 1250416, 2013 U.S. Dist. LEXIS 31349, at *4-5 (N.D. Ill. Mar. 7, 2013) (concluding
that the Section 1692g(a)(2) claim survived a motion to dismiss even though the
letter explicitly identified the “Current Creditor” because “[n]aming an entity as
‘Client’ and a different entity as ‘Current Creditor’ especially where the ‘Client’ is
6
Plaintiff attempts to distinguish Suellen by arguing that “the letter at issue in Suellen
stated on its face that it was collecting on behalf of the debt buyer” while the Letter does not state
on its face that it is collecting on behalf of JH Portfolio. (Doc. 19 at 11) (citing Suellen, 2012
U.S. Dist. LEXIS 98640, at *10). Plaintiff’s statement is true. Furthermore, although Plaintiff
does not explicitly point this out, it is also true that “the body of the letter [in Suellen] state[d]
that the account [was] owed to EAF,” but the Letter does not explicitly state “that the account
[was] owed to [JH Portoflio].” Suellen, 2012 U.S. Dist. LEXIS 98640, at *16. These two
differences, however, do not distinguish Suellen because these facts were not necessary to the
Suellen court’s finding that the letter clearly identified the creditor to whom the debt was owed.
The Suellen court found that it was sufficient that the “letter clearly name[d] EAF as the ‘current
creditor’ of the account” in its heading, which is exactly what the Letter does: the Letter “clearly
names [JH Portfolio] as the ‘current creditor’ of the account.” See id. (“Here, Mercantile’s letter
clearly names EAF as the ‘current creditor’ of the account . . . . [S]uch a clear heading identifying
the current creditor at the top of the letter sufficiently notifies the consumer to whom the account
is owed and satisfies the requirements in the FDCPA.” (emphases added) (citing Stricklin, 2012
WL 1076679, at *10; Quicho, 2007 WL 2782971, at *1)).
25
named more often than the ‘Current Creditor’ plausibly could create confusion”
regarding the identity of the creditor to whom the debt is owed). The Letter is
much more similar to the letters that have been found to clearly state the name of
the creditor to whom the debt is owed at the motion-to-dismiss stage than the
letters that have been found to be confusing.
As Defendants point out, the Letter is very similar to the letter in Zuniga.
(See doc. 14 at 8-9). Zuniga involved a letter that “plainly identified the entity to
whom the debt was owed by using the words ‘Current Creditor’ right next to
Bureaus Investment Group Portfolio No. 15 LLC.” Zuniga, 2018 U.S. Dist. LEXIS
51063, at *9. The letter in Zuniga “also identified the original creditor with (not
surprisingly) the phrase ‘Original Creditor.’” Id. In its analysis, the Zuniga court
stated that “there [were] no confusingly named non-creditors sprinkled about the
letter to muddy the waters, and no opaque technical terms: the letter to Zuniga
identified the ‘original creditor’ and the ‘current creditor,’ which is enough to
make clear to whom the debt is currently owed.” Id. at *10 (emphasis added).
Thus, the Zuniga court found that “Zuniga . . . failed to state a claim for violation
[of Section 1692g(a)(2)] of the FDCPA.” Id. Here, similarly, the Letter identifies
the current creditor, JH Portfolio, with the words “CURRENT CREDITOR” and
the original creditor, Comenity Bank, with the words “ORIGINAL CREDITOR.”
26
(Doc. 1-2 at 1). The Letter does not contain any “confusingly named noncreditors.” The only non-creditor entity mentioned in the Letter is LTD, which is
clearly identified as “a debt collector.” (Id.) The Letter also does not contain any
“opaque technical terms.” (See id.) And, as discussed above, there is nothing else
confusing about the Letter that makes its identification of JH Portfolio as the
current creditor (and thus the creditor to whom the debt is owed) unclear. In fact,
Plaintiff distinguishes Zuniga only by arguing that the letter in Zuniga “did not
include the confusing statement that the collector had been retained by the above
named creditor.” (Doc. 19 at 13 n.4). Again, however, despite Plaintiff’s statement
to the contrary, the Letter never states that “[LTD] had been retained by the above
named creditor.” (Id.) Instead, the reference to the “above named creditor” merely
describes which account was placed with LTD and thus does not create any
confusion that detracts from the clarity resulting from JH Portfolio’s being labeled
as the current creditor and Comenity Bank’s being labeled as the original creditor.
Thus, the Letter’s first sentence is not confusing. Because the Letter’s first
sentence is not confusing, the Letter is similar to the letter in Zuniga and thus also
clearly states the name of the creditor to whom the debt is owed as required by
Section 1692g(a)(2).
On the other hand, the Letter can be distinguished from the letters in the
27
cases in which the plaintiff’s claim survived a motion to dismiss despite the letters
explicitly identifying the “current creditor.” The letters in these cases had
additional confusing elements, namely the identification of a non-creditor client of
the debt collector, that are not found in the Letter. See Pardo, 2015 U.S. Dist.
LEXIS 125526, at *8-9; Deschaine, 2013 U.S. Dist. LEXIS 31349, at *4-5. Thus,
Plaintiff’s reliance on these cases is misplaced. Plaintiff primarily relies on Pardo
for the proposition that explicitly identifying the “current creditor” is not sufficient
and that a debt collection letter must also “include a description of the collecting
entities’ relationship.” (Doc. 19 at 13). However, Pardo does not stand for this
proposition. Instead, Pardo stands for the proposition that if a letter explicitly
identifies a “current creditor” but then also identifies a different entity as the debt
collector’s “client” who is “willing to accept payment” without “any explanation
of the . . . relationship” between the current creditor and that client, the plaintiff’s
claim is able to survive a motion to dismiss. See Pardo, 2015 U.S. Dist. LEXIS
125526, at *8-9. In fact, the Pardo court stated that if the letter had only identified
the “Current Creditor,” without also identifying the client who was “willing to
accept pament,” the court may have “indeed conclude[d] that as a matter of law the
dunning letter was not confusing.” See id. at *8. Thus, in Pardo, the reason that
an explanation of the relationship between the parties was needed was because
28
another entity (the debt collector’s client) was identified as an entity that was
“willing to accept payment,” and this created confusion as to the identity of the
creditor to whom the debt was owed. See id. at *8-9. The Letter, however, does
not identify any additional entity that is “willing to accept payment.” (See doc. 1-2
at 1). Thus, the Letter’s explicit identification of JH Portfolio as the current
creditor without any explanation as to the relationship between the entities is
sufficient.7
In addition to relying on cases like Pardo that involve letters that explicitly
identify the “current creditor,” Plaintiff also relies on cases that do not explicitly
identify the “current creditor” in order to support her argument that the Letter did
not sufficiently state the name of the creditor to whom the debt was owed. Plaintiff
primarily relies on Janetos, 825 F.3d 317, using it to argue that she “has presented
the exact type of collection letter that has been repeatedly held to state a claim for
relief.” (Doc. 19 at 9). Janetos, however, is clearly distinguishable, and the Letter
7
Plaintiff also cites and mentions Deschaine, 2013 U.S. Dist. LEXIS 31349, which is a
case similar to Pardo, but Plaintiff does not make any argument regarding Deschaine. (See doc.
19 at 7, 13). Still, however, the Court will address and distinguish Deschaine. Just like the letter
in Pardo, the letter in Deschaine identified both a “Client” and a “Current Creditor.” See
Deschaine, 2013 U.S. Dist. LEXIS 31349, at *2, *4-5. The Deschaine court found that “[n]aming
an entity as ‘Client’ and a different entity as ‘Current Creditor’ especially where the ‘Client’ is
named more often than the ‘Current Creditor’ plausibly could create confusion.” Id. at *4-5.
Thus, again, just like Pardo, Deschaine is easily distinguishable because the confusion in the
letter in Deschaine was caused by the identification of and multiple references to the debt
collector’s non-creditor client, see id., neither of which occurred in the Letter. (See doc. 1-2 at 1).
29
is certainly not the “exact type” of letter as the letters in Janetos. The letters in
Janetos, unlike the Letter, did not “explicitly identify [the creditor to whom the
debt was owed, which was] Asset Acceptance[,] as the current creditor.” Janetos,
825 F.3d at 319 (emphasis added). In fact, the letters in Janetos never even
identified Asset Acceptance as a creditor. See id. at 319-21. Instead, relevant to
this analysis, the letters in Janetos stated three facts regarding Asset Acceptance
and its relationship with the two other entities mentioned in the letters,
AMERISTAR and Fulton, Friedman & Gullace, LLP (“Fulton”): (1) that Asset
Acceptance was the “[a]ssignee of AMERISTAR”; (2) that the “above referenced
account [had] been transferred from Asset Acceptance, LLC to Fulton, Friedman
& Gullace, LLP”; and (3) that “if the consumer had ‘already entered into a
payment plan or settlement arrangement with Asset Acceptance, LLC,’ Fulton was
‘committed to honoring the same,’” and that “consumers [should] direct all future
contact, including any questions they had, to Fulton’s offices.” Id. at 320. The
Janetos court found that the letters did not clearly state the name of the creditor to
whom the debt was owed because “Asset Acceptance was identified as the
‘assignee’ of another company, not as the current creditor or owner of the debt,”
and “each recipient was left to guess who owned the debt following the ‘transfer’
of the ‘account’” from Asset Acceptance, LLC, to Fulton. Id. at 321. The Letter,
30
however, unlike the letters in Janetos, clearly identifies JH Portfolio as the
“current creditor,” not as merely an “‘assignee’ of another company.” (See doc. 12 at 1). Additionally, unlike the letters in Janetos, which stated that the account
had been transferred to Fulton but never identified Fulton as a debt collector and
thus possibly allowed an inference that Fulton was the creditor to whom the debt
was owed, see Janetos, 825 F.3d at 320-21, the Letter clearly identifies LTD as “a
debt collector” and states that the account “has been placed with . . . a debt
collector” and thus does not allow the same inference. (See doc. 1-2 at 1). Because
of these differences between the letters in Janetos and the Letter, the least
sophisticated consumer here, unlike in Janetos, is not “left to guess who owned
the debt” after the account was placed with LTD.8 It is obvious that JH Portfolio,
the current creditor, is the creditor who owns the debt and to whom the debt was
owed.9
8
Thus, regarding Plaintiff’s argument that Plaintiff’s ability to make a lucky guess that
JH Portfolio is the creditor to whom the debt was owed does not render the Letter compliant with
Section 1692g(a)(2) (see doc. 19 at 10, 14-15), the Court rejects the argument’s premise. The
least sophisticated consumer would not need to guess that JH Portfolio is the creditor to whom
the debt was owed because the Letter clearly conveys that JH Portfolio is the creditor to whom
the debt was owed.
9
Besides Janetos, the other cases that Plaintiff uses to support her opposition to the
Motion despite these cases involving letters that did not explicitly identify the current creditor are
Long, 223 F. Supp. 3d 773, and Walls v. United Collection Bureau, Inc., No. 11-6026, 2012 U.S.
Dist. LEXIS 68079 (N.D. Ill. May 16, 2012). (See doc. 19 at 7, 12-14). The Court has already
addressed and rejected Plaintiff’s argument based on Long. See supra. Plaintiff cites and
mentions Walls, but Plaintiff does not make any argument based on Walls except for stating that
31
Thus, the Letter is much more similar to the debt collection letters in cases
such as Zuniga, in which the letters clearly conveyed the name of the creditor to
whom the debt was owed, than the debt collection letters in cases such as Pardo
and Janetos, in which the letters did not clearly convey the name of the creditor to
whom the debt was owed. This supports the Court’s analysis of the Letter and its
finding that the Letter clearly conveys to the least sophisticated consumer the
name of the creditor to whom the debt was owed.
V.
CONCLUSION
The facts of this case are simple. Plaintiff received a debt collection letter
that clearly identified JH Portfolio as the current creditor. (See doc. 1-2 at 1). The
the Walls court “emphasized the importance of avoiding confusion in dunning letters.” (See doc.
19 at 14). Still, however, the Court will address and distinguish Walls. In Walls, the letter
identified the creditor to whom the debt was owed as the “Current Owner.” Walls, 2012 U.S.
Dist. LEXIS 68079, at *5. The Walls court found this identification insufficient because it
thought that “a significant number of unsophisticated debtors might reasonably ask themselves”
the following question: “Current owner of what?” Id. Furthermore, the Walls court found that
identifying the “current owner of the debt” does not satisfy “the statute, which requires that the
‘creditor to whom the debt is owed’ be identified,” because “an unsophisticated consumer likely
does not ask himself, ‘Who owns the debt?’ or think about debt in terms of ‘ownership.’” Id.
Unlike the letter in Walls, however, the Letter does not identify JH Portfolio as the current
owner. The Letter identifies JH Portfolio as the current creditor. Thus, upon receiving the Letter,
the least sophisticated consumer would not ask herself, “Current owner of what?” or be confused
as to why the debt is being discussed in terms of ownership. Furthermore, because Section
1692g(a) uses the phrases “the creditor to whom the debt is owed” and “the current creditor”
synonymously, see 15 U.S.C. § 1692g(a), and because the phrase “current creditor,” rather than
“current owner,” is more likely to alert a consumer that the identified entity is a creditor,
identifying JH Portfolio as the “current creditor” complies with Section 1692g(a)(2) even though
the Walls court found that identifying the creditor as the “current owner” does not.
32
only other entities mentioned in the letter were Comenity Bank, which was clearly
identified as the original creditor, and LTD, which was clearly identified as a debt
collector. (See id.) Plaintiff then brought suit against Defendants, claiming that the
Letter “violates [Section] 1692g(a)(2) of the FDCPA because it failed to
effectively identify the current creditor to whom the debt was owed.” (See doc. 1
at 4, ¶ 16) (emphasis added) (citations omitted). As indicated by the Court’s
analysis and supported by the case law, however, the Letter clearly identifies JH
Portfolio as the current creditor (and thus “the creditor to whom the debt is owed,”
15 U.S.C. § 1692g(a)(2)) under the least-sophisticated-consumer standard. Of the
three entities identified in the Letter, the current creditor is not the debt collector,
LTD. The current creditor is also not the original creditor, Comenity Bank. The
current creditor is the current creditor, JH Portfolio. While the Court recognizes
that explicitly identifying the “current creditor” is not always sufficient to comply
with Section 1692g(a)(2), nothing in the Letter obscures Defendants’ clear
identification of JH Portfolio as the current creditor and thus as the creditor to
whom the debt was owed. Plaintiff’s well-pleaded factual allegations do not
“allow[] the [C]ourt to draw the reasonable inference that [Defendants] [are] liable
for the misconduct alleged.” See Iqbal, 556 U.S. at 678 (citing Twombly, 550 U.S.
at 556).
33
For the reasons stated above, the Motion is GRANTED and the case will be
DISMISSED WITH PREJUDICE. A separate final order will be entered.
DONE this the 13th day of September, 2018.
VIRGINIA EMERSON HOPKINS
Senior United States District Judge
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