Kurtts v. Chiropractic Strategies Group, Inc. et al

Filing 60

AMENDED MEMORANDUM AND OPINION entered. Plaintiff's Motion for Summary Judgment is DENIED in its entirety (Docs. 41-43) and Defendant Chiropractic Strategies Group, Inc.'s Motion for Summary Judgment is GRANTED (Docs. 45-46, 52) in its entirety. Judgment will be entered by separate Order, as further set out. Signed by Magistrate Judge Bert W. Milling, Jr on 3/4/2011. (clr)

Kurtts v. Chiropractic Strategies Group, Inc. et al

Doc. 60

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION CRYSTAL KURTTS, Plaintiff, v. CHIROPRACTIC STRATEGIES GROUP, INC., et al., Defendants. : : : : : : : : : :

CIVIL ACTION 09-0712-M

AMENDED MEMORANDUM OPINION AND ORDER This action comes before the Court for consideration of Plaintiff Crystal Kurtts's Motion for Summary Judgment (Docs. 41-43) and Defendants Chiropractic Strategies Group, Inc.'s (hereinafter CSG) and Mobile Spine & Rehab on the Loop, Inc.'s (hereinafter MSRL) Motion for Summary Judgment (Docs. 45-46, 52).1 Jurisdiction is invoked in this Court under 28 U.S.C. §

1331, pursuant to Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000(e), and other statutory law. The parties filed

written consent and this action was referred to the undersigned Magistrate Judge to conduct all proceedings and order judgment in accordance with 28 U.S.C. § 636(c) and Fed.R.Civ.P. 73 (see Doc. 18). After consideration, Plaintiff's motion is DENIED in

This is a joint motion. Both Defendants will be collectively referred to as either CSG or Defendant throughout this Order.

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its entirety and Defendant's Motion is GRANTED in its entirety. The relevant facts, briefly, are as follows. Kurtts was

employed in July 2007 as a receptionist2 by Defendant MSRL (Complaint, ¶ 11; Doc. 9, ¶ 11); her direct supervisor was Dr. Johnnie Morgan (Complaint, ¶ 13; see also Doc. 7, ¶ 13 and Doc. 9, ¶ 13).3 In October 2007, Morgan began sending "numerous lewd

and sexually offensive text messages at all hours of the day and night in which he requested sexual favors" (Complaint, ¶ 16);4 on October 3, Morgan sent Kurtts approximately sixty-four text messages during a two and one-half hour period in which he "repeatedly demanded sexual gratification" (Complaint, ¶ 17). Kurtts states that Morgan would stand behind her, at her desk, and rub her shoulders; he would also try to hug her when they passed in the hallway (Complaint, ¶¶ 18, 20). On November 6,

2007, Morgan told Kurtts that she could get a better work schedule for "small favors" (Complaint, ¶ 24). On November 8,

Morgan told Kurtts that her playing hard to get turned him on

Though Plaintiff asserts in her complaint that she was hired as a chiropractic assistant, and MSRL agrees with this statement (see Complaint, ¶ 11; Doc. 9, ¶ 11), Kurtts and CSG agree that she was hired as a receptionist (see, e.g., Doc. 42, ¶ 25; Doc. 55, p. 3). 3 Though Morgan was originally named as a Defendant to this action, he was dismissed after repeated attempts to serve him failed (Docs. 26, 28). 4 Defendants CSG and MSRL have both moved to strike these allegations as scandalous under Fed.R.Civ.P. 12(f) (Doc. 7, ¶ 16; Doc.

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(Complaint, ¶ 26); later that same day, when closing up the office, Morgan turned off the office lights and snuck up on Plaintiff (Complaint, ¶ 28). The next day, Kurtts called and

spoke to Deborah Gonzales, CSG's Clinic Administrator, and complained of Morgan's behavior; Plaintiff provided Gonzales with copies of the text messages and told her that she no longer felt comfortable working around Morgan (Complaint, ¶¶ 31-32). Kurtts did not return to work (Complaint, ¶ 35). Plaintiff filed a Charge of Discrimination with the Equal Employment Opportunity Commission (hereinafter EEOC) (Complaint, ¶ 10). The EEOC issued a letter of determination on May 11,

2009, stating that "[t]he evidence of record supports [Kurtts's] allegations that Dr. [Johnny] Morgan subjected her to a sexually hostile work environment" (Complaint, ¶ 10). On August 4, 2009,

the EEOC issued Plaintiff a Right to Sue letter (id.). On October 30, 2009, Kurtts filed this action against CSG and others, raising claims of sexual harassment, discrimination, and retaliation (count I); negligent and/or wanton hiring, supervision, training, and retention (count II); assault and battery (count III); invasion of privacy (count IV); and outrage (count V) (Complaint, ¶¶ 40-65). Plaintiff and Defendant both

9, ¶ 16).

These "motions" are DENIED as are all other similar motions

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filed Motions for Summary Judgment on January 7, 2011 (Docs. 4143, 45-46, 52). Each party has responded to the Motions (Docs.

53-55) and replied to the responses (Docs. 56-57). The Rules of Civil Procedure, in discussing summary judgment, state that

an adverse part [to a motion for summary judgment] may not rest upon the mere allegations or denials of the adverse party's pleading, but the adverse party's response, by affidavits or as otherwise provided in this rule, must set forth specific facts showing that there is a genuine issue for trial. If the adverse party does not so respond, summary judgment, if appropriate, shall be entered against the adverse party.

Fed.R.Civ.P. 56(e); see also Celotex Corporation v. Catrett, 477 U.S. 317, 325-27 (1986). The Court further notes, in a motion

for summary judgment, that "there is no issue for trial unless there is sufficient evidence favoring the non-moving party for a jury to return a verdict for that party. If the evidence is

merely colorable or is not significantly probative, summary judgment may be granted." Anderson v. Liberty Lobby, Inc., 477 Summary judgment

U.S. 242, 249-50 (1986) (citations omitted).

may be granted against a party who fails to establish the

found with the Defendants' answers.

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existence of an element essential to that party's case and on which that party will bear the burden of proof. Id. The Court

notes that it "must stop short of weighing the evidence and making credibility determinations of the truth of the matter. Instead, the evidence of the non-movant is to be believed, and all justifiable inferences are to be drawn in his favor." Tipton v. Bergrohr GMBH-Siegen, 965 F.2d 994, 999 (11th Cir. 1992), cert. denied, 507 U.S. 911 (1993) (internal citations and quotations omitted). Furthermore, "[s]ummary judgment is

justified only for those cases devoid of any need for factual determinations." Offshore Aviation v. Transcon Lines, Inc., 831

F.2d 1013, 1016 (11th Cir. 1987) (citation omitted). In a Title VII case, a Plaintiff must prove discriminatory motive. International Brotherhood of Teamsters v. United

States, 431 U.S. 324, 335 n.15 (1977); Perryman v. Johnson Co., Inc. 698 F.2d 1138, 1141 (11th Cir. 1983). Since motive or

intent is seldom capable of proof by direct evidence, the Supreme Court has established a legal framework which allows a court to infer discriminatory motive on the basis of circumstantial evidence. Perryman, 698 F.2d at 1141. The Court

will use the evidentiary framework set out in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973), and Texas Department of 5

Community Affairs v. Burdine, 450 U.S. 248 (1981), to analyze the record in considering CSG's Motion. See United States

Postal Service v. Aikens, 460 U.S. 711 (1983); Barber v. International Brotherhood of Boilermakers, Lodge No. 57, 778 F.2d 750, 754 (11th Cir. 1985). Under McDonnell Douglas, the

Court first considers whether the Plaintiff has established, by the preponderance of the evidence, a prima facie case of discrimination. Second, assuming a valid prima facie case, the

Court then considers whether the Defendant has rebutted the Plaintiff's case by articulating a legitimate nondiscriminatory reason for its decision. And third, the Court considers whether

the Plaintiff has carried the ultimate burden of proving, by a preponderance of the evidence, that the Defendant's rebuttal is, in fact a pretext for true discriminatory intent. Barber, 778

F.2d at 754-755; Harris v. Birmingham Board of Education, 712 F.2d 1377, 1382 (11th Cir. 1983). The Court notes that "[t]he

ultimate burden of persuading the trier of fact that the defendant intentionally discriminated against the plaintiff remains at all times with the plaintiff." Springer v. Convergys

Customer Management Group Inc., 509 F.3d 1322, 1347 (11th Cir. 2007). This means that "[i]f the plaintiff does not proffer

sufficient evidence to create a genuine issue of material fact 6

regarding whether each of the defendant employer's articulated reasons is pretextual, the employer is entitled to summary judgment on the plaintiff's claim." Chapman v. AI Transport,

229 F.3d 1012, 1024-25 (11th Cir. 2000).5 The Court has before it two Motions seeking summary judgment as to all claims raised. The Court will take up the

motions, addressing each claim as it appears in the Complaint. Plaintiff claims that CSG "willfully and maliciously subjected [her] to unlawful sexual harassment" which affected the terms of her employment (Complaint, ¶ 41). To establish a

hostile environment sexual harassment claim under Title VII, Kurtts must show (1) that she belongs to a protected group; (2) that she has been subjected to unwelcome sexual harassment; (3) that the harassment was based on her sex; (4) that the harassment was sufficiently severe or pervasive to alter the terms and conditions of employment and create a discriminatorily abusive working environment; and (5) a basis for holding the employer liable." Mendoza v. Borden, Inc., 195 F.3d 1238, 1245

(11th Cir. 1999) (en banc), cert. denied, 529 U.S. 1068 (2000). Plaintiff has testified, by deposition, that after work on November 8, 2007 (the day, at closing, when the lights were

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The Court notes that Chapman was a case brought pursuant to the

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turned off and Dr. Morgan was standing next to her when the lights came back on), she called Tamisha Perry to get the contact phone number so that she could complain about Morgan's harassment (Doc. 45, Kurtts Depo., pp. 126-28).6 The next

morning, Kurtts called and spoke to Deborah Gonzales, telling her that she had received inappropriate text messages from Dr. Morgan; at Gonzalez's request, Kurtts forwarded the text messages to her (id. at pp. 69-70, 128). After Kurtts had

texted the messages, Gonzalez called her back and asked her "what [she] wanted to do, did [she] want to be paid [her] last check or what;" Plaintiff said yes (id. at p. 71). Kurtts said

that Gonzalez was unsure what she was going to do about Dr. Morgan but that they would look into it; that was the last conversation Kurtts had with anyone at CSG (id.). Plaintiff did

not go into work that day, November 9, and never returned; she had called and told Dr. Morgan that she would be late that day (id. at pp. 55, 129-30). Plaintiff stated that she did not make

up her mind to leave CSG until after she "reported the incident and nothing seemed to be done about it" (id. at p. 96). Kurtts

further testified that if she had been told by CSG that it was going to either get rid of Morgan or move him somewhere else and

Age Discrimination in Employment Act.

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invited her to come back to work, she would have returned (Doc. 43, Kurtts Depo., p. 114).7 Deborah Gonzales Oviedo testified that she was Clinic Administrator with CSG and had been since 2005; her job duties were to manage the staff at the clinics, including the one in Mobile where Kurtts worked (Doc. 43, Gonzalez Depo., pp. 11-13).8 Gonzalez stated that there is supposed to be a Manual in each clinic for the employees to have access to, but that she did not know where it was kept in the clinics (id. at pp. 36-37). witness did not know if the clinic doctors or any other employees are given training on the policies and procedures in the Manual (id. at pp. 37-38). Gonzalez further stated that if The

any employee had a sexual harassment problem, that employee would contact her; she admitted, though, that the Manual did not name a particular person or phone number to call (id. at pp. 4748). Gonzalez admitted that she had never received any training

on sexual harassment or retaliation (id. at p. 50). Gonzalez further testified that she had taken a phone call from Kurtts who said that she felt like she was being sexually harassed by Dr. Morgan and that she felt uncomfortable being

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This is Exhibit A. This is Exhibit D.

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around him; Gonzalez told her that she would bring it to Jennifer Geissner's attention (id. at pp. 65-68). She had

Plaintiff forward the text messages from Dr. Morgan to her (id. at p. 72-74). Gonzalez stated that she relayed her conversation

with Kurtts to Geissner and gave her a copy of the text messages (id. at p. 68, 72-74). The witness said that she did not think

that she offered Plaintiff administrative leave while they conducted the investigation (id. at p. 67). Jennifer Geissner testified that she was the controller at CSG and had had that job from sometime in the late 90's though late summer 2008 (Doc. 45, Geissner Depo., p. 18).9 Geissner

said that Gonzalez told her of Kurtts's complaint of sexual harassment which she related to Dr. Plambeck who said he would handle it (id. at pp. 50-52). After reviewing the arguments and the submitted evidence, the Court would find, if there was nothing else to be considered, that Plaintiff has demonstrated a prima facie case of hostile environment because of Dr. Morgan's sexual harassment.10 However, there is more to consider.

This is Exhibit E. The Court further notes that it will refer to the witness as Gonzalez, for the sake of consistency, though her married name is Ovieda (see Doc. 55, p. 3 n.4). 9 This is Exhibit E. 10 The Court is aware that CSG admitted, for purposes of these Motions, that Plaintiff could demonstrate as much (Doc. 46, p. 18)

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In making its summary judgment argument, CSG has focused on the fourth and fifth elements11 of the Mendoza analysis (Doc. 45, pp. 16-20). Specifically, Defendant asserts that Kurtts cannot

show that the terms and conditions of her employment were changed or that there is any basis for holding CSG liable. More

specifically, Defendant argues that Plaintiff resigned and was not constructively discharged and further argues that it is shielded from liability because Plaintiff did not give CSG the opportunity to correct the problem. The Court notes that for Kurtts to prove that she was constructively discharged, she must show that the "`working conditions were so intolerable that a reasonable person in [her] position would be compelled to resign.'" Kilgore v. Thompson &

Brock Mgmt., 93 F.3d 752, 754 (11th Cir. 1996) (emphasis added) (quoting Steele v. Offshore Shipbuilding, Inc., 867 F.2d 1311, 1317 (11th Cir. 1989)). Furthermore, the employee must give the Kilgore, 93

employer "sufficient time to remedy the situation." F.3d at 754.

In Kilgore, the appellate court upheld the summary

("Solely for purposes of their motion for summary judgment, these Defendants will assume that a genuine issue of material fact exists as to whether Plaintiff can prove her claims under a `hostile work environment' theory"), but found it worthwhile nevertheless to set out the evidence as it lays the factual foundation for all claims brought in this action. 11 Defendant admits, for purposes of these Motions, that it is a joint employer under Title VII (Doc. 55, p. 2).

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judgment determination, made by the district court, for the employer because the plaintiffs failed to return to work after making their complaint of sexual harassment; the court found that there was insufficient time for the employers to have corrected the situation. In this action, the evidence shows that Kurtts did not return to work after she made her first complaint of the harassment; her testimony was that she subjectively believed that her job was no longer available to her as she was asked if she wanted her final check and no other option seemed available. In other words, Plaintiff believed that she was constructively discharged from her job. However, the standard expressed in

Kilgore and Steele is whether a reasonable person would have been compelled to resign. Accepting Plaintiff's assertions as

true, the Court finds that a reasonable person would have resigned under the factual circumstances as they have been presented herein. In other words, the Court finds that

Plaintiff has satisfied the fourth prong of a prima facie case of a hostile environment sexual harassment claim, viz., "that the harassment was sufficiently severe or pervasive to alter the terms and conditions of employment and create a discriminatorily abusive working environment." 12

However, the Court is mindful of the remainder of the Kilgore holding that the employee give the employer sufficient time to remedy the situation. This moves the Court to an

examination of the fifth prong, i.e., the liability issue, of the hostile environment analysis. In Speigner v. Shoal Creek

Drummond Mine, 2010 WL 4342242, *1 (11th Cir. Nov. 3, 2010), the Eleventh Circuit Court of Appeals held the following:

When an employer undertakes a tangible adverse employment action against an employee complaining of a hostile work environment created by an immediate supervisor, the employer is subject to vicarious liability. "When no tangible employment action is taken, [however], a defending employer may raise an affirmative defense to liability." To establish this defense, the employer must prove by a preponderance of the evidence: "(a) that the employer exercised reasonable care to prevent and correct promptly any sexually harassing behavior, and (b) that the plaintiff employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by the employer or to avoid harm otherwise."

Speigner, 2010 WL 4342242, at *1 (quoting Faragher v. City of Boca Raton, 524 U.S. 775, 807-08 (1998). of record follows. Defendants have provided the Court with a copy of the Clinic Policy Manual which has a policy statement of non13 The relevant evidence

discrimination and a sexual harassment policy with guidelines which state that sexual harassment is not condoned; furthermore, "[a]ll employees, including supervisors and managers, will be subject to disciplinary actions, up to and including termination for any act of sexual harassment they commit" (Doc. 45, Exhibit F, p. 9; see generally pp. 8-9). following: The guidelines also state the

"Any employee who feels victimized by sexual

harassment is encouraged to report the harassment to their supervisor or the Controller immediately. If the employee's

immediate supervisor is the source of the alleged harassment, the employee should report the problem to the Controller" (Doc. 45, Exhibit F, pp. 9; see generally pp. 8-9). Kurtts testified, by deposition, that she never received a copy of the Clinic Policy Manual (hereinafter Manual) and was never told that a copy was available to her (Doc. 45, Kurtts Depo., pp. 65-66). Plaintiff admits, though, that she signed a

statement saying that she received a copy of the Manual; this was witnessed by co-worker Tamisha Perry (id. at pp. 29, 65). Kurtts further stated that she never asked to see the Manual to see what she was supposed to do if she felt like she was being harassed (id. at p. 65).

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After considering all of the evidence, the Court finds that CSG established a procedure by which Kurtts could make her complaints of sexual harassment known; in fact, Kurtts availed herself of that procedure to complain of Dr. Morgan's behavior. However, she did not give Defendant any time to implement the procedure to remedy the harassment to which she was being subjected. While the Court cannot say whether or not CSG's

sexual harassment policy would have ultimately proved efficient, there is no doubt that Defendant was not given the opportunity to effectuate it. Therefore, the Court finds that Plaintiff has

not proven all five requirements of a prima facie case of a hostile environment sexual harassment claim under Mendoza.12 Therefore, CSG's Motion for summary judgment (Docs. 45-46, 52) is GRANTED and Plaintiff's Motion is DENIED as to this claim (Docs. 41-43). Kurtts has also raised a claim of retaliation. Specifically, Plaintiff states that Defendant "retaliated against the plaintiff for protesting and complaining about

The Court acknowledges that its discussion of the fourth requirement--that the harassment was sufficiently severe or pervasive to alter the terms and conditions of employment and create a discriminatorily abusive working environment--is somewhat murky in that Kilgore would have found no constructive discharge and stopped the analysis there. So, while the Court, in this action, has found that it was reasonable for Kurtts to have felt as though she was being

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sexual harassment and retaliation in the terms, conditions and benefits of her employment, culminating in her constructive discharge" (Complaint, ¶ 45). "To establish a prima facie case

of retaliation under 42 U.S.C. § 2000e-3(a), a plaintiff must show `that (1) [she] engaged in . . . statutorily protected expression; (2) [she] suffered an adverse employment action; and (3) there is a causal [connection] between the two events.'" Brochu v. City of Riviera Beach, 304 F.3d 1144, 1155 (11th Cir. 2002) (quoting Johnson v. Booker T. Washington Broad. Serv., Inc., 234 F.3d 501, 507 (11th Cir. 2000)). The facts already set out herein demonstrate that Plaintiff made her first and only complaint of harassment and resigned from her job in two phone calls occurring on the same day. There was no time for retaliation to take place; furthermore, there's been no showing of an intervening retaliatory action. Kurtts's assertions otherwise are without merit. Therefore,

CSG's Motion for summary judgment (Docs. 45-46, 52) is GRANTED and Plaintiff's Motion is DENIED as to this claim (Docs. 41-43). Kurtts has also claimed that CSG "negligently and/or wantonly failed to adequately hire, supervise and train and negligently and/or wantonly retained Johnnie Morgan, which

shown the door, one cannot ignore the fact that Plaintiff did not

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proximately caused the assault and battery of the plaintiff," in addition to other specified torts (Complaint, ¶ 51). The

parties both acknowledge that this claim arises under State law (Complaint, ¶ 50; Doc. 46, p. 24). The Court first notes that "`[i]n order to establish a claim against an employer for negligent supervision, training, and/or retention, the plaintiff must establish that the allegedly incompetent employee committed a common-law Alabama tort." Beasley v. Wal-Mart Stores East, L.P., 2006 WL 3449144

at *13 (S.D. Ala. November 26, 2006) (quoting Thrasher v. Ivan Leonard Chevrolet, 195 F.Supp.2d 1314, 1319 (N.D. Ala. 2002). Therefore, to reach a decision on this claim, the Court must examine the other state claims. Plaintiff has brought claims for assault and battery (Complaint, ¶¶ 53-57), invasion of privacy (Complaint, ¶¶ 5861), and outrage (Complaint, ¶¶ 62-65). In Potts v. BE&K

Construction Co., 604 So.2d 398, 400 (Ala. 1992), the Alabama Supreme Court held the following:

"For an employer to become liable for the intentional torts of its agent, the plaintiff must offer evidence that (1) the agent's wrongful acts were in the line and scope of his employment; or (2) that the
allow CSG any time to investigate--much less correct--the problem.

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acts were in furtherance of the business of the employer; or (3) that the employer participated in, authorized, or ratified the wrongful acts." * * * [For an employee] to prove that an employer has implicitly "ratified" or "tolerated" one employee's sexual harassment of another employee, [] in addition to proving the underlying tortious conduct of an offending employee, a complaining employee must show that the employer (1) had actual knowledge of the tortious conduct of the offending employee and that the tortious conduct was directed at and visited upon the complaining employee; (2) that based upon this knowledge, the employer knew, or should have known, that such conduct constituted sexual harassment and/or a continuing tort; and (3) that the employer failed to take "adequate" steps to remedy the situation.

Potts, 604 So.2d at 400 (quoting Joyner v. AAA Cooper Transportation, 477 So.2d 364, 365 (Ala. 1985)). In applying Potts to the present action, the Court finds that Plaintiff has not shown that (1) Morgan's behavior was in the line and scope of his employment; or (2) that his acts were in furtherance of CSG's business; or (3) that CSG participated in, authorized, or ratified his behavior. The evidence shows

that Defendant did not even know of Morgan's harassment until Kurtts called them, reported it, and resigned. Having reached

this determination, the Court finds that Plaintiff cannot meet 18

her burden of proof, under Potts, on the claims for assault and battery, invasion of privacy, and outrage. The Court would

further note that this failure means that Kurtts is unable to establish a claim against CSG for negligent supervision, training, and/or retention under Beasley. Therefore, the Court

finds that Defendant's Motion (Docs. 45-46, 52) is GRANTED as to all state claims against CSG; Plaintiff's Motion is DENIED as to these same claims (Docs. 41-43). In summary, Defendant CSG seeks summary judgment on all claims brought by Plaintiff in this action. The Court finds

that Kurtts has failed to provide sufficient evidence to establish all necessary elements for any of the claims which she has raised in this action. Therefore, Plaintiff's Motion for

Summary Judgment is DENIED in its entirety (Docs. 41-43) and Defendant CSG's Motion for Summary Judgment is GRANTED (Docs. 45-46, 52) in its entirety. separate Order. DONE this 4th day of March, 2011. Judgment will be entered by

s/BERT W. MILLING, JR. UNITED STATES MAGISTRATE JUDGE

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