Cook v. Mountain America Federal Credit Union et al
Filing
35
ORDER granting Mountain America's 16 Motion to Dismiss for Failure to State a Claim and granting 24 Motion to Amend/Correct Plaintiff shall serve and file his proposed amended complaint. Signed by Judge H Russel Holland on 08/03/2018. (KAS)
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IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF ARIZONA
Tyler Cook,
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Plaintiff,
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vs.
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Mountain America Federal Credit Union;
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Experian Information Solutions, Inc.; Equifax )
Information Services, LLC; and TransUnion, )
LLC,
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Defendants.
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_______________________________________)
No. 2:18-cv-1548-HRH
ORDER
Motion to Dismiss;
Motion to Amend
Defendant Mountain America Federal Credit Union moves to dismiss plaintiff’s claims
against it.1 This motion is opposed,2 and plaintiff moves for leave to amend his complaint.3
Plaintiff’s motion for leave to amend is opposed.4 Oral argument was requested but is not
deemed necessary.
1
Docket No. 16.
2
Docket No. 23.
3
Docket No. 24.
4
Docket No. 27.
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Background
Plaintiff Tyler Cook purchased a vehicle on March 6, 2013, which he financed with
a loan provided by defendant Mountain America Federal Credit Union.5 “Plaintiff fell behind
on his vehicle payments and the vehicle was repossessed and sold at auction.”6 Plaintiff
alleges that “[i]n December of 2015, the deficiency balance for the vehicle was assigned to
Financial Assistance, Inc. . . . , a debt collector.”7 Plaintiff alleges that “[d]espite the
assignment of the deficiency balance to the debt collector, Mountain America continues to
report a balance of $13,651.00 and updates the account as [a] ‘charge off.’”8 Thus, plaintiff
alleges that both Financial Assistance and Mountain America are reporting this same debt,
and that the only difference is that Financial Assistance reports the debt amount as $13,652
and Mountain America reports the debt amount as $13,651.9
Plaintiff alleges that he has complained more than once to defendants Experian
Information Solutions, Inc; Equifax Information Services, LLC; and TransUnion, LLC about
this duplicate reporting but none of them has done anything about it.10 Plaintiff alleges that
he has also sent two letters to Mountain America about the double reporting, but that
5
Complaint at 4, ¶ 13, Docket No. 1.
6
Id. at 4, ¶ 14.
7
Id. at ¶ 15.
8
Id. at ¶ 16.
9
Id. at ¶¶ 16-17.
10
Id. at 4-5, ¶¶ 18-21; 23; 25-28; 30.
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Mountain America has never responded.11 Plaintiff alleges that “[d]ue to [d]efendants
reporting, [he] has been denied credit for the purchase of a new home” and that he has had
“multiple rental applications denied[.]”12 Plaintiff alleges that the problem with his credit has
“caused an enormous stress on his marriage” and “caused [him] to suffer extreme emotional
distress as well as many sleepless nights.”13
On May 22, 2018, plaintiff commenced this action. In his complaint, plaintiff asserts
a Fair Credit Reporting Act (FCRA) claim against Mountain America.
On June 13, 2018, Mountain America answered plaintiff’s complaint.14 On the same
day but a few minutes later, Mountain America filed a motion to dismiss pursuant to Rule
12(b)(6), Federal Rules of Civil Procedure.15 The motion to dismiss is ready for disposition
as is plaintiff’s motion for leave to amend.
Discussion
“Under the law of the 9th Circuit, where a Rule 12(b)(6) motion to dismiss for failure
to state a claim upon which relief can be granted is filed after an answer is filed, a court may
deny the motion to dismiss as untimely, or the court may consider the Rule 12(b)(6) motion
11
Id. at 5-6 ¶¶ 24, 29.
12
Id. at 6, ¶¶ 31-32.
13
Id. at ¶¶ 33, 35.
14
Docket No. 15.
15
Docket No. 16.
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to dismiss as a motion for judgment on the pleadings pursuant to Federal Rule of Civil
Procedure 12(c).” Beery v. Hitachi Home Electronics (America), Inc., 157 F.R.D. 477, 479
(C.D. Cal. 1993). The court perceives no reason not to consider Mountain America’s motion
to dismiss as a Rule 12(c) motion.
In order to survive a Rule 12(c) motion, a complaint must “contain[] ‘sufficient factual
matter, accepted as true, to state a claim of relief that is plausible on its face.’” Harris v.
County of Orange, 682 F.3d 1126, 1131 (9th Cir. 2012) (quoting Ashcroft v. Iqbal, 556 U.S.
662, 678 (2009)). “[A] claim [is] plausible when a plaintiff pleads sufficient facts to allow
the [c]ourt to draw a reasonable inference of misconduct, but the [c]ourt is not required ‘to
accept as true a legal conclusion couched as a factual allegation.’” Id. (quoting Iqbal, 556
U.S. at 678).
As an initial matter, there is some disagreement between the parties as to compliance
with Local Rule 12.1(c). Rule 12.1(c) provides that a Rule 12(b)(6) or Rule 12(c) motion will
not be considered unless the motion “includes a certification that, before filing the motion,
the movant notified the opposing party of the issues asserted in the motion and the parties
were unable to agree that the pleading was curable in any part by a permissible amendment
offered by the pleading party.” In Mountain America’s motion, its counsel states that he “sent
an email to [p]laintiff’s counsel, attaching a draft version of this motion to dismiss, notifying
[p]laintiff of the issues asserted to determine if the parties were able to agree on a permissible
amendment. After exchanging emails, the parties were not able to agree on a permissible
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amendment.”16 Plaintiff contends that the parties were still discussing the issues raised in the
motion to dismiss when Mountain America filed the instant motion and suggests that the
instant motion to dismiss was premature. However, the emails exchanged indicate that
Mountain America believed that plaintiff had not stated a plausible FCRA claim and that
plaintiff was standing by his allegations.17 The emails do not indicate that it was likely that
the parties were going to reach agreement as to a permissible amendment. Defense counsel
adequately complied with Rule 12.1(c).
Turning then to the merits of the motion to dismiss, the FCRA was enacted “‘to ensure
fair and accurate credit reporting, promote efficiency in the banking system, and protect
consumer privacy.’” Gorman v. Wolpoff & Abramson, LLP, 584 F.3d 1147, 1153 (9th Cir.
2009) (quoting Safeco Ins. Co. of Am. v. Burr, 551 U.S. 47, 52 (2007)). “[T]he FCRA
imposes some duties on the sources that provide credit information to [consumer reporting
agencies (CRAs)], called ‘furnishers’ in the statute.” Id.
“Section 1681s–2 [of the FCRA] sets forth ‘[r]esponsibilities of furnishers of
information to consumer reporting agencies,’ delineating two categories of responsibilities.”
Id. at 1154. “Subsection (a) details the duty ‘to provide accurate information[.]” Id.
However, “[d]uties imposed on furnishers under subsection (a) are enforceable only by federal
or state agencies.” Id.
16
Motion to Dismiss Complaint at 5, Docket No. 16.
17
Exhibits 1 and 2, Plaintiff’s Opposition to Defendant Mountain America’s Motion
to Dismiss, Docket No. 23.
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“Section 1681s–2(b) imposes a second category of duties on furnishers of information.” Id.
Subsection 1681s–2(b) provides that, after receiving a notice of
dispute, the furnisher shall:
“(A) conduct an investigation with respect to the
disputed information;
(B) review all relevant information provided by the
[CRA] pursuant to section 1681i(a)(2) . . . ;
(C) report the results of the investigation to the
[CRA];
(D) if the investigation finds that the information
is incomplete or inaccurate, report those results to
all other [CRAs] to which the person furnished the
information . . . ; and
(E) if an item of information disputed by a consumer is found to be inaccurate or incomplete or
cannot be verified after any reinvestigation under
paragraph (1) . . . (i) modify . . . (ii) delete[or] (iii)
permanently block the reporting of that item of
information [to the CRAs].”
Id. (quoting 15 U.S.C. § 1681s–2(b)(1)). “These duties arise only after the furnisher receives
notice of dispute from a CRA; notice of a dispute received directly from the consumer does
not trigger furnishers’ duties under subsection (b).” Id. “The FCRA expressly creates a
private right of action for willful or negligent noncompliance” with these requirements. Id.
Plaintiff alleges that Mountain America willfully and negligently furnished inaccurate
information to credit reporting agencies, failed to conduct an investigation, failed to review
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all relevant information, failed “to report the inaccurate status of the inaccurate information
to all credit reporting agencies[,]” and failed to participate in the investigations conducted by
the credit reporting agencies.18 Mountain America argues that plaintiff has failed to state a
plausible Section 1681s–2(b) claim.
A claim under 15 U.S.C. § 1681s–2(b) requires a plaintiff “to
plead the following four elements to state a claim against a credit
furnisher: (1) a credit reporting inaccuracy existed on plaintiff’s
credit report; (2) plaintiff notified the consumer reporting agency
that plaintiff disputed the reporting as inaccurate; (3) the
consumer reporting agency notified the furnisher of the alleged
inaccurate information of the dispute; and (4) the furnisher failed
to investigate the inaccuracies or further failed to comply with
the requirements in 15 U.S.C. 1681s–2(b)(1)(A)–(E).”
Heras v. Nelnet, Inc., Case No. CV 16–6388 FMO (PLAx), 2017 WL 4586334, at *5 (C.D.
Cal. April 28, 2017) (quoting Moses v. Experian Info. Sols., Inc., 2016 WL 3670068, *2
(N.D. Cal. April 28, 2016)).
Mountain America argues that plaintiff has not alleged that any information on his
credit report is inaccurate. “[A]n item on a credit report can be ‘incomplete or inaccurate’ . . .
‘because it is patently incorrect, or because it is misleading in such a way and to such an
extent that it can be expected to adversely affect credit decisions.’” Carvalho v. Equifax
Information Services, LLC, 629 F.3d 876, 890 (9th Cir. 2010) (quoting Gorman, 584 F.3d at
1163). Mountain America points out that plaintiff has not disputed that there was a deficiency
of $13,651 after his truck was sold at auction. Mountain America argues that it is accurately
18
Complaint at 7, ¶ 39, Docket No. 1.
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reporting that plaintiff owes this debt. Mountain America argues that there is nothing
inaccurate or misleading in reporting that plaintiff owes it $13,651, that it has charged off this
loan, and that the loan has been assigned to a debt collector. Thus, Mountain America argues
that plaintiff cannot state a plausible FCRA claim against it.
Citing various authorities, plaintiff argues that at the pleading stage, he only has to
plead how the information reported is inaccurate, which he contends he has done. He has
alleged that Mountain America’s reporting is inaccurate because it is duplicative of the
reporting by Financial Assistance. Plaintiff argues that it is reasonable to infer that he does
not owe the debt to both Mountain America and Financial Assistance. Plaintiff argues that
even if what Mountain America is reporting is technically correct, it is misleading in that it
suggests that plaintiff owes two debts of more than $13,000.
In reply, Mountain America argues that none of the authorities cited by plaintiff stand
for the proposition that it is not allowed to report plaintiff’s debt after it was assigned to a debt
collector. Mountain America insists that plaintiff has failed to provide any legal support for
his contention that reporting a duplicate debt constitutes inaccurate reporting under the FCRA.
The court is not convinced that plaintiff’s FCRA claim against Mountain America is
implausible. There is only one $13,651 debt owed by plaintiff. Mountain America is reporting
the $13,651 debt that has been assigned to a debt collector, knowing that the debt collector
will report the debt as well. It is plausible that the double reporting of plaintiff’s debt would
mislead and adversely affect credit decisions.
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But even if plaintiff has plausibly alleged an inaccuracy, which he has, plaintiff’s claim
against Mountain America is subject to dismissal for a reason not raised by Mountain
America. As set out above, a necessary element of a Section 1681s-2(b) claim is that the
consumer reporting agency notified the furnisher of the alleged dispute. Nowhere in his
original complaint does plaintiff allege that the credit reporting agencies notified Mountain
America about the disputed information. Thus, plaintiff has failed to state a plausible FCRA
claim against Mountain America. Plaintiff’s FCRA claim against Mountain America is
dismissed.
Mountain America argues that plaintiff’s FCRA claim against it should be dismissed
with prejudice because amendment would be futile. Plaintiff, in response, moves for leave
to amend his complaint to add Financial Assistance, Inc. as a defendant and to provide a more
detailed explanation of why duplicate reporting is inaccurate reporting under the FCRA.
“Rule 15 advises the court that ‘leave shall be freely given when justice so requires.’”
Eminence Capital, LLC v. Aspeon, Inc., 316 F.3d 1048, 1051 (9th Cir. 2003) (quoting Fed.
R. Proc. 15(a)). “This policy is ‘to be applied with extreme liberality.’” Id. (quoting Owens
v. Kaiser Found. Health Plan, Inc., 244 F.3d 708, 712 (9th Cir. 2001)). The court may
consider factors “‘such as undue delay, bad faith or dilatory motive on the part of the movant,
repeated failure to cure deficiencies by amendments previously allowed, undue prejudice to
the opposing party by virtue of allowance of the amendment, [and] futility of amendment[]’”
when deciding whether to grant leave to amend. Id. (quoting Foman v. Davis, 371 U.S. 178,
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182 (1962)). “Absent prejudice, or a strong showing of any of the remaining Foman factors,
there exists a presumption under Rule 15(a) in favor of granting leave to amend.” Id. at 1052.
Mountain America argues that the additional allegations in plaintiff’s proposed
amended complaint do not cure the deficiencies of his claim against it. Mountain America
argues that no amendment can make it plausible that there is inaccurate information on
plaintiff’s credit report, given that there is no dispute that plaintiff owes the $13,651 debt.
As discussed, above, plaintiff has plausibly alleged that his credit report was
inaccurate/misleading as a result of Mountain America’s reporting. Paragraph 22 of
plaintiff’s proposed amended complaint adds some clarity to his claim of inaccurate reporting
stating that Mountain America’s and Financial Assistance’s reporting of the same debt “is
inaccurate because it directly and clearly means that [p]laintiff is liable twice from the same
debt.”19
As for the notice problem, plaintiff has fixed this problem in his proposed amended
complaint. In the proposed amended complaint, plaintiff alleges that Equifax, Experian, and
TransUnion all notified Mountain America that plaintiff had raised an issue as to the duplicate
reporting of the $13,651 debt.20 This amendment is not futile and would not cause any
prejudice to Mountain America given that this case is in the early stages of development.
19
Proposed First Amended Complaint at 5, ¶ 22, attached to Motion for Leave to
Amend Complaint, Docket No. 24.
20
Id. at 5, ¶ 27; 6, ¶ 35; 7, ¶ 37.
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Mountain America takes no position as to plaintiff’s proposed addition of Financial
Assistance as a defendant, and plaintiff contends that the other defendants are not opposed
to this amendment. Plaintiff seeks to assert a Fair Debt Collection Practices Act claim against
Financial Assistance based on allegations that Financial Assistance has used unfair and
unconscionable means to collect a debt. Because this case is in the early stages of
development, it is unlikely that there is any prejudice from allowing plaintiff to amend his
complaint to add Financial Assistance as a defendant.
Conclusion
Mountain America’s motion to dismiss21 plaintiff’s FCRA claim asserted against it in
plaintiff’s original complaint is granted. Plaintiff’s motion to amend22 is also granted.
Plaintiff shall serve and file his proposed amended complaint.
DATED at Anchorage, Alaska, this 3rd day of August, 2018.
/s/ H. Russel Holland
United States District Judge
21
Docket No. 16.
22
Docket No. 24.
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