Federal Trade Commission v. Abernathy Motor Company et al

Filing 36

STIPULATED ORDER FOR PERMANENT INJUNCTION AND CIVIL PENALTY JUDGMENT. Signed by Judge Billy Roy Wilson on 6/23/2015. (ljb)

A

Dealer’s
Guide

to

the Used Car Rule

Federal Trade Commission

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M

ost car dealers who sell used vehicles
must comply with the Federal Trade
Commission’s (FTC’s) Used Car Rule. In
fact, car dealers who sell more than five
used vehicles in a 12-month period must
comply with the Rule. Banks and financial
institutions are exempt from the Rule, as
are businesses that sell vehicles to their
employees, and lessors who sell a leased
vehicle to a lessee, an employee of the lessee, or a buyer found by the lessee.

of buying it, even if the car is not fully prepared for delivery. This requirement also
applies to used vehicles for sale on your lot
through consignment, power of attorney, or
other agreement. At public auctions, dealers and the auction company must comply.
The Rule does not apply at auctions that are
closed to consumers.
Previously titled or not, any vehicle driven
for purposes other than moving or test driving, is considered a used vehicle, including
light-duty vans, light-duty trucks, demonstrators, and program cars that meet the
following specifications:
• a gross vehicle weight rating (GVWR)
of less than 8,500 pounds;

The Used Car Rule applies in all states
except Maine and Wisconsin. These two
states are exempt because they have similar
regulations that require dealers to post disclosures on used vehicles. The Rule applies
in the District of Columbia, Puerto Rico,
Guam, the U.S. Virgin Islands, and American Samoa.

• a curb weight of less than 6,000 pounds;
and
• a frontal area of less than 46 square feet.

This booklet defines the Rule’s requirements, explains how to prepare and display
the Buyers Guide, and offers a compliance
checklist.

Exceptions to the Rule are:
• motorcycles;
• any vehicle sold for scrap or parts if the
dealer submits title documents to the
appropriate state authority and obtains a
salvage certification; and

You must post a Buyers Guide before you
“offer” a used vehicle for sale. A vehicle is
offered for sale when you display it for sale
or let a customer inspect it for the purpose

• agricultural equipment.

1

The Buyers Guide

Vehicle Information

A disclosure document that gives consumers important purchasing and warranty
information, the Buyers Guide tells consumers:
• whether the vehicle is being sold “as is”
or with a warranty;

At the top of the Guide, fill in the vehicle
make, model, model year, and vehicle identification number (VIN). Write in a dealer
stock number if you wish.

Dealer Information

• what percentage of the repair costs a
dealer will pay under warranty;

On the back of the Guide, fill in the name
and address of your dealership. Also fill
in the name (or position) and the telephone
number of the person the consumer should
contact with complaints. You may use a
rubber stamp or preprint your Guide with
this information.

• that oral promises are difficult to enforce;
• to get all promises in writing;
• to keep the Buyers Guide for reference
after the sale;
• the major mechanical and electrical systems on the car, as well as some of the
major problems that consumers should
look out for; and

Optional Signature Line
You may include a signature line on the
Guide and you may ask the buyer to sign to
acknowledge that he or she has received the
Guide. If you opt for a signature line, you
must include a disclosure near it that says:
“I hereby acknowledge receipt of the Buyers Guide at the closing of this sale.” This
language can be preprinted on the form.
The signature line and the required disclosure must appear in the space provided for
the name of the individual to be contacted
in the event of complaints after the sale.

• to ask to have the car inspected by an
independent mechanic before they buy.
If you conduct a used car transaction in
Spanish, you must post a Spanish language
Buyers Guide on the vehicle before you display or offer it for sale. (See pages 12-13.)
The Buyers Guide must be posted prominently and conspicuously on or in a
vehicle when a car is available for sale.
This means it must be in plain view and
both sides must be visible. You can hang
the Guide from the rear-view mirror inside
the car or on a side-view mirror outside the
car. You also can place it under a windsheld wiper.The Guide also can be attached
to a side window. A Guide in a glove
compartment, trunk or under the seat is not
conspicuous because it is not in plain sight.

BUYERS GUIDE

You may remove the Guide for a test drive,
but you must replace it as soon as the test
drive is over.

2

AS IS - NO WARRANTY
WARRANTY

If you’re not sure which version of the
Buyers Guide you should use or if you have
questions about state requirements, contact
the FTC or your state Attorney General.

Warranties
Warranties
Warranties

Is the Warranty “Full” or “Limited”?
For a warranty to be considered “full:”
• Warranty service must be provided to
anyone who owns the vehicle during the
warranty period.

Warranty Information

• Warranty service must be provided free
of charge when necessary, even for
services like removing and reinstalling a
system covered by the warranty.

• The Buyers Guide has two versions:
One says “As Is-No Warranty;” the
other says “Implied Warranties Only.”

• The consumer must be able to choose
either a replacement or a refund if the
vehicle can’t be repaired after a reasonable number of tries.

• As Is-No Warranty. If state law allows
it, and you choose not to offer a warranty — written or implied — you must
use the “As Is” version and check the
box next to the heading “As Is-No Warranty” on the Guide. (See page 8.)

• The consumer is not required to take
any action to receive service, except to
give notice that service is needed. Service must be rendered after notice unless
the warrantor can demonstrate that it is
reasonable to require consumers to do
more than give notice.

• Implied Warranties Only. In states
that limit or prohibit the elimination of
implied warranties, you must use the
“Implied Warranties Only” version and
check the box next to the “Implied Warranties Only” heading if you don’t offer
a written warranty. (See page 10.)

• The length of implied warranties must
not be limited.

• Warranty. If you offer the vehicle with
an express warranty, you must check
the box next to the heading “Warranty”
and complete that section of the Guide.
Warranties required by state law must
be disclosed in this section. Your state
Attorney General can tell you about
state warranty requirements.

The warranty is considered “limited” if any
of these conditions don’t apply.
What Percentage of Costs oes the
D
Warranty Cover?
Fill in the percentage of parts and labor
costs covered by the warranty in the spaces
provided. If a deductible applies to repairs
made under the warranty, put an asterisk
next to the number and explain the deductible in the “systems covered/duration”
section. For example, “*A $50 deductible
applies to each repair visit.” (See page 8.)

State Law. In some states, use of the “As
Is-No Warranty” Buyers Guide may be
legally sufficient to eliminate implied warranties. In other states “as is” sales are allowed only if specific action is taken or certain language is used. For example, some
states may require you to eliminate implied
warranties by using special language and/or
a document other than the Guide.
3

If the consumer must pay to get coverage
under the manufacturer’s warranty, you
may not check the “Warranty” box. Such
coverage is considered a service contract.
However, you may check the “warranty”
box if you pay for coverage from the manufacturer and the consumer doesn’t have to
pay anything more than the price of the
vehicle to get the coverage. If you provide
a warranty in addition to the unexpired
manufacturer’s warranty, explain the terms
of your warranty on the Buyers Guide. (See
page 8.)

What Systems Are Covered?
For How Long?
There’s one column to list the systems
covered, and another to list the length of
the warranty for each system. In the left
hand column, you must specify each system
that’s covered by the warranty. The Rule
prohibits the use of shorthand phrases such
as “drive train” or “power train” because
it’s not always clear what specific components are included in the “power train” or
“drive train.”
In the right hand column, you must state
the length of the warranty for each system.
If all systems are covered for the same
length of time, you may state the duration
once.

Where Should Negotiated Warranty
Changes Be Included?
If you and the consumer negotiate changes
in the warranty, the Buyers Guide must
reflect the changes. For example, if you offer to cover 50 percent of the cost of parts
and labor for certain repairs, but agree to
cover 100 percent of the cost of parts and
labor after negotiating with the customer,
you must cross out the “50 percent” disclosure and write in “100 percent.” Similarly,
if you first offer the vehicle “as is” but then
agree to provide a warranty, you must cross
out the “As Is-No Warranty” disclosure
and complete the “Warranty” section of the
Buyers Guide properly.

What if the Manufacturer’s Warranty
Still Applies?
If the manufacturer’s warranty hasn’t
expired, you may disclose this fact by
checking the “Warranty” box and including
this disclosure in the “systems covered/duration” section: “MANUFACTURER’S
WARRANTY STILL APPLIES. The
manufacturer’s original warranty has not
expired on the vehicle. Consult the manufacturer’s warranty booklet for details as to
warranty coverage, service location, etc.”
The disclosure must be stated in the exact
language quoted above. Using phrases such
as “balance of factory warranty” are not
sufficient.

What About Service
Contracts?
If you offer a service contract for repairs,
check the box next to the words “Service
Contract.” However, if your state regulates
service contracts as the “business of insurance,” you don’t have to check this box.
Check with your Attorney General or state
insurance commissioner to find out if your
state regulates service contracts as insurance.

4

What Do I Have to Give
the Buyer At the Sale?

or make them available to consumers, upon
request, before they buy.

You must give the buyer the original or a
copy of the vehicle’s Buyers Guide at the
sale. The Guide must reflect all final
changes. (Completed samples are shown on
pages 8 and 9.) If you include a signature
line on your Buyers Guides, make sure the
buyer signs the Guide that reflects all final
changes.

Two publications are available to help you
comply with these and other federal regulations on warranties: A Businessperson’s
Guide to Federal Warranty Law and A legal
Supplement to Federal Warranty Law. Both
are available from the FTC. Call toll-free
1-877-FTC-HELP (382-4357), or write:
Consumer Response Center, Federal Trade
Commission, Washington, DC 20580. You
also will find the full text of these publications at www.ftc.gov.

If you offer a written warranty, or if the
manufacturer’s warranty still applies, you
also must comply with the Magnuson-Moss
Warranty Act and other FTC Rules, including the “Warranty Disclosure Rule.”
The Warranty Act contains provisions that
establish consumers’ rights with respect to
written warranties. For example, the Act
prohibits you from eliminating implied
warranties when you provide a written warranty.

What Disclosures Should I Make if
I Offer a 50/50 Warranty or Another
Type of Split Cost Warranty?
Split cost warranties are those under which
the dealer pays less than 100% of the cost
for a warranty repair. This type of warranty
includes 50/50 warranties where the dealer
pays 50% of the cost for a covered repair
and the buyer pays the remaining 50%.
Another type of split cost warranty is one
under which the buyer pays a deductible
amount and the dealer pays the remaining
cost for the repair.

The Warranty Disclosure Rule requires that
you disclose certain information about the
coverage of your warranty and consumers’
rights under state law. This information
must be included in a single document that
is clear and easy to read.

If you offer a split cost warranty that requires you to pay a percentage of the repair
cost for covered repairs, you should include
the following disclosures in your warranty
document:
• The percentage of the total repair cost
you will pay.

Can the Buyers Guide
Serve As My Written
Warranty?
The warranty information you provide on
the Buyers Guide is not sufficient to meet
the requirements of the Warranty Disclosure Rule. Therefore, your written warranty
and the Buyers Guide must be two separate
documents.

• The percentage of the total repair cost
the buyer must pay.
• How the total cost of the repair will be
determined. For example, your warranty
might state: “The total cost of a warranty repair will be the retail price ABC
motors charges for the same job.” As
another example, your warranty might
state: “The total cost of a warranty
repair will be determined by adding

Another federal rule — the FTC’s Rule on
Pre-Sale Availability of Written Warranty
Terms — requires that you display written
warranties in close proximity to the vehicle
5

the dealer’s cost for parts to the labor
cost. Labor will be billed at a rate of
________ per hour for the actual time
required to complete the repair.” As
a final example, your warranty might
state: “If the work is done by an outside
repair shop, total cost of a repair will be
the same price ABC Motors is charged
by the outside shop. If the work is done
by ABC Motors, the total cost of the repair will be the same price ABC Motors
charges non-warranty customers for the
same job.”

How Am I Doing?
 Do you complete a Buyers Guide
properly for each used vehicle offered for sale?
 Do you post the Buyers Guide
prominently and conspicuously on
each used vehicle you offer for sale?
 If you choose to include a signature
line for the buyer’s signature, do
you include the following required
disclosure language:

If your warranty requires buyers to pay a
deductible, your warranty document should
disclose the deductible amount and the
details as to when and under what circumstances the deductible must be paid.

I hereby acknowledge receipt of
the Buyers Guide at the closing
of this sale.

 Do you put the following required
disclosure in your sales contract:

Dealers offering split cost warranties can
require that buyers return to the dealer for
warranty repairs. If your warranty includes this restriction, however, you should
provide an estimate of the total repair cost
before work is started. This will allow the
buyer to decide whether to approve the
repair or have the work done elsewhere.

The information you see on the
window form for this vehicle is
part of this contract. Information
on the window form overrides
any contrary provisions in the
contract of sale.

 Do you give the vehicle’s Buyers
Guide or a copy to the purchaser
at the time of sale and make sure it
states the final negotiated warranty
coverage accurately?

Where Can I Get Copies of the Guides?
You can get Buyers Guides from businessform companies or trade associations, or
you can download the Buyers Guide from
the FTC’s Web site. You also can generate them yourself on a computer. However,
you must use the wording, type style, type
sizes, and format specified in the Rule. You
are not allowed to place any other wording
or symbols (including logos) on the Buyers Guide. The Guides must be printed in
100% black ink on white paper cut to at
least 11” x 7¼.” These requirements cannot be modified in any way. You may use
colored ink to fill in the blanks.

 If a sale is conducted in Spanish, do
you use the Spanish language Buyers
Guide?
 If you offer a written warranty, do
you prepare a warranty document
that complies with federal law? Is
the warranty document available for
examination by potential buyers?

6

What If I Don’t Comply?

Your Opportunity to
Comment

Dealers who violate the Used Car Rule may
be subject to penalties of up to $16,000
per violation in FTC enforcement actions.
Many states have laws or regulations that
are similar to the Used Car Rule. Some
states incorporate the Used Car Rule by reference in their state laws. As a result, state
and local law enforcement officials may
have the authority to ensure that dealers
post Buyers Guides and to fine them or sue
them if they do not comply.

The National Small Business Ombudsman
and 10 Regional Fairness Boards collect
comments from small businesses about
federal compliance and enforcement
activities. Each year, the Ombudsman
evaluates the conduct of these activities and
rates each agency’s responsiveness to small
businesses. Small businesses can comment
to the Ombudsman without fear of reprisal.
To comment, call toll-free 1-888-REGFAIR
(1-888-734-3247) or go to www.sba.gov/
ombudsman.

Where Can I Get More
Information?
If you have questions about the Used Car
Rule, contact the FTC and request a free
copy of the Rule or staff compliance guidelines for the Used Car Rule; both documents explain some aspects of the Rule in
more detail. You also can download these
documents from the FTC’s Web site. The
FTC works for the consumer to prevent
fraudulent, deceptive, and unfair business
practices in the marketplace and to provide
information to help consumers spot, stop,
and avoid them. To file a complaint or
to get free information on consumer issues, visit www.ftc.gov or call toll-free,
1-877-FTC-HELP (1-877-382-4357); TTY:
1-866-653-4261. The FTC enters Internet,
telemarketing, identity theft, and other
fraud-related complaints into Consumer
Sentinel, a secure, online database available
to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

7

Example of a Completed Buyers Guide

BUYERS GUIDE
IMPORTANT: Spoken promises are difficult to enforce. Ask the dealer to put all promises in writing. Keep this form.

Chevrolet

Cavalier

1995

IGIAD27P6DJ123456

______________________________________________________________________________________________________________
VEHICLE MAKE MODEL YEAR VIN NUMBER

_______________________________________________________
DEALER STOCK NUMBER (Optional)

WARRANTIES FOR THIS VEHICLE:

AS IS - NO WARRANTY

YOU WILL PAY ALL COSTS FOR ANY REPAIRS. The dealer assumes no responsibility for any repairs regardless of
any oral statements about the vehicle.

WARRANTY

FULL

LIMITED WARRANTY. The dealer will pay __­­ 100*the labor and _­__% of the parts for the covered
__% of
_ 100*
systems that fail during the warranty period. Ask the dealer for a copy of the warranty document for
a full explanation of warranty coverage, exclusions, and the dealer’s repair obligations. Under state
law, “implied warranties” may give you even more rights.

SYSTEMS COVERED:

DURATION:

_______________________________________ ____________________________________
Engine
90 days or 3,000 miles, whichever
_______________________________________ ____________________________________
Transmission & Drive Shaft
comes first.
_______________________________________ ____________________________________
Differential
_______________________________________ ____________________________________
_______________________________________ ____________________________________
* A $50 deductible applies to
_______________________________________ ____________________________________
each repair visit.
_______________________________________ APPLIES. The manufacturer’s original
MANUFACTURER’S WARRANTY STILL ____________________________________
_______________________________________ Consult the manufacturer’s warranty
warranty has not expired on the vehicle. ____________________________________
_______________________________________ ____________________________________
booklet for details as to warranty coverage, service location, etc.

SERVICE CONTRACT. A service contract is available at an extra charge on this vehicle. Ask for details as to
coverage, deductible, price, and exclusions. If you buy a service contract within 90 days of the time of sale, state law
“implied warranties” may give you additional rights.
PRE PURCHASE INSPECTION: ASK THE DEALER IF YOU MAY HAVE THIS VEHICLE INSPECTED BY YOUR
MECHANIC EITHER ON OR OFF THE LOT.
SEE THE BACK OF THIS FORM for important additional information, including a list of some major defects that may
occur in used motor vehicles.

8

Below is a list of some major defects that may occur in used motor vehicles.
Frame & Body
Frame-cracks, corrective welds, or rusted
Dog tracks—bent or twisted frame

Brake System
Failure warning light broken
Pedal not firm under pressure (DOT spec.)
Not enough pedal reserve (DOT spec.)
Does not stop vehicle in straight line (DOT spec.)
Hoses damaged
Drum or rotor too thin (Mfgr. Specs)
Lining or pad thickness less than 1/32 inch
Power unit not operating or leaking
Structural or mechanical parts damaged

through

Engine
Oil leakage, excluding normal seepage
Cracked block or head
Belts missing or inoperable
Knocks or misses related to camshaft lifters and
push rods
Abnormal exhaust discharge

Steering System
Too much free play at steering wheel (DOT specs.)
Free play in linkage more than 1/4 inch
Steering gear binds or jams
Front wheels aligned improperly (DOT specs.)
Power unit belts cracked or slipping
Power unit fluid level improper

Transmission & Drive Shaft
Improper fluid level or leakage, excluding normal
seepage
Cracked or damaged case which is visible
Abnormal noise or vibration caused by faulty
transmission or drive shaft
Improper shifting or functioning in any gear
Manual clutch slips or chatters

Suspension System
Ball joint seals damaged
Structural parts bent or damaged
Stabilizer bar disconnected
Spring broken
Shock absorber mounting loose
Rubber bushings damaged or missing
Radius rod damaged or missing
Shock absorber leaking or functioning improperly

Tires
Tread depth less than 2/32 inch
Sizes mismatched
Visible damage

Wheels
Visible cracks, damage or repairs
Mounting bolts loose or missing

Exhaust System
Leakage

Differential
Improper fluid level or leakage excluding normal
seepage
Cracked of damaged housing which is visible
Abnormal noise or vibration caused by faulty
differential

Cooling System
Leakage including radiator
Improperly functioning water pump
Electrical System
Battery leakage
Improperly functioning alternator, generator,
battery, or starter
Fuel System
Visible leakage
Inoperable Accessories
Gauges or warning devices
Air conditioner
Heater & Defroster

Reliable Used Cars
____________________________________________________________________________________________________
DEALER
____________________________________________________________________________________________________
1000 Downtown Expressway
ADDRESS

Lakeside, KS 02143
____________________________________________________________________________________________________
Stan Jones, General Manager, 202-916-4554
____________________________________________________________________________________________________
SEE FOR COMPLAINTS

IMPORTANT: The information on this form is part of any contract to buy this vehicle. Removal of this label
before consumer purchase (except for purpose of test-driving) is a violation of federal law (16 C.F.R. 455).

9

Use this Buyers Guide if your state limits or prohibits “as is” sales.

BUYERS GUIDE
IMPORTANT: Spoken promises are difficult to enforce. Ask the dealer to put all promises in writing. Keep this form.

______________________________________________________________________________________________________________
VEHICLE MAKE MODEL YEAR VIN NUMBER

_______________________________________________________
DEALER STOCK NUMBER (Optional)

WARRANTIES FOR THIS VEHICLE:

IMPLIED WARRANTIES ONLY

This means that the dealer does not make any specific promises to fix things that need repair when you buy the
vehicle or after the time of sale. But, state law “implied warranties” may give you some rights to have the dealer take
care of serious problems that were not apparent when you bought the vehicle.

WARRANTY

FULL

LIMITED WARRANTY. The dealer will pay __­­
__% of the labor and _­__% of the parts for the covered
_
systems that fail during the warranty period. Ask the dealer for a copy of the warranty document for
a full explanation of warranty coverage, exclusions, and the dealer’s repair obligations. Under state
law, “implied warranties” may give you even more rights.

SYSTEMS COVERED:

_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________

DURATION:

____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________

SERVICE CONTRACT. A service contract is available at an extra charge on this vehicle. Ask for details as to
coverage, deductible, price, and exclusions. If you buy a service contract within 90 days of the time of sale, state law
“implied warranties” may give you additional rights.
PRE PURCHASE INSPECTION: ASK THE DEALER IF YOU MAY HAVE THIS VEHICLE INSPECTED BY YOUR
MECHANIC EITHER ON OR OFF THE LOT.
SEE THE BACK OF THIS FORM for important additional information, including a list of some major defects that may
occur in used motor vehicles.

10

Below is a list of some major defects that may occur in used motor vehicles.
Frame & Body
Frame-cracks, corrective welds, or rusted
Dog tracks—bent or twisted frame

Brake System
Failure warning light broken
Pedal not firm under pressure (DOT spec.)
Not enough pedal reserve (DOT spec.)
Does not stop vehicle in straight line (DOT spec.)
Hoses damaged
Drum or rotor too thin (Mfgr. Specs)
Lining or pad thickness less than 1/32 inch
Power unit not operating or leaking
Structural or mechanical parts damaged

through

Engine
Oil leakage, excluding normal seepage
Cracked block or head
Belts missing or inoperable
Knocks or misses related to camshaft lifters and
push rods
Abnormal exhaust discharge

Steering System
Too much free play at steering wheel (DOT specs.)
Free play in linkage more than 1/4 inch
Steering gear binds or jams
Front wheels aligned improperly (DOT specs.)
Power unit belts cracked or slipping
Power unit fluid level improper

Transmission & Drive Shaft
Improper fluid level or leakage, excluding normal
seepage
Cracked or damaged case which is visible
Abnormal noise or vibration caused by faulty
transmission or drive shaft
Improper shifting or functioning in any gear
Manual clutch slips or chatters

Suspension System
Ball joint seals damaged
Structural parts bent or damaged
Stabilizer bar disconnected
Spring broken
Shock absorber mounting loose
Rubber bushings damaged or missing
Radius rod damaged or missing
Shock absorber leaking or functioning improperly

Tires
Tread depth less than 2/32 inch
Sizes mismatched
Visible damage

Wheels
Visible cracks, damage or repairs
Mounting bolts loose or missing

Exhaust System
Leakage

Differential
Improper fluid level or leakage excluding normal
seepage
Cracked of damaged housing which is visible
Abnormal noise or vibration caused by faulty
differential

Cooling System
Leakage including radiator
Improperly functioning water pump
Electrical System
Battery leakage
Improperly functioning alternator, generator,
battery, or starter
Fuel System
Visible leakage
Inoperable Accessories
Gauges or warning devices
Air conditioner
Heater & Defroster

____________________________________________________________________________________________________
DEALER
____________________________________________________________________________________________________
ADDRESS
____________________________________________________________________________________________________
____________________________________________________________________________________________________
SEE FOR COMPLAINTS

IMPORTANT: The information on this form is part of any contract to buy this vehicle. Removal of this label
before consumer purchase (except for purpose of test-driving) is a violation of federal law (16 C.F.R. 455).

11

Buyers Guide in Spanish

GUíA DEL COMPRADOR

IMPORTANTE: Las promesas verbales son difíciles de hacer cumplir. Solicite al vendedor que ponga todas las promesas por
escrito. Conserve este formulario.

MARCA DEL VEHíCULO

MODELO

AÑO

NúMERO DE IDENTIFICACíON

NúMERO DE ABASTO DEL DISTRIBUIDOR (Opcional)

GARANTíAS PARA ESTE VEHíCULO:

COMO ESTá - SIN GARANTíA

USTED PAGARá TODOS LOS GASTOS DE CUALQUIER REPARACIÓN QUE SEA NECESARIA. El vendedor no
asume ninguna responsabilidad por cualquier reparación, sean cuales sean las declaraciones verbales que haya
hecho acerca del vehiculo.

GARANTíA

COMPLETA

LIMITADA. El vendedor pagará
% de la mano de obra y
% de los repuestos de los sistemas
cubiertos que dejen de funcionar durante el periodo de garantía. Pida al vendedor una copia del
documento de garantía donde se explican detalladamente la cobertura de la garantía, exclusiones
y las obligaciones que tiene el vendedor de realizar reparaciones. Conforme a la ley estatal, las
“garantías implicitas” pueden darle a usted incluso más derechos.

SISTEMAS CUBIERTOS POR LA GARANTIA:

DURACION:

CONTRATO DE SERVICIO. Este vehículo tiene disponible un contrato de servicio a un precio adicional.
Pida los detailes en cuanto a cobertura, deducible, precio y exclusiones. Si adquiere usted un contrato de
servicio dentro de los 90 días del momento de la venta, las “garantías implícitas” de acuerdo a la ley del
estado pueden concederle derechos adicionales.
INSPECCIÓN PREVIA A LA COMPRA: PREGUNTE AL VENDEDOR SI PUEDE USTED TRAER UN MECANICO
PARA QUE INSPECCIONE EL AUTOMÓVIL O LLEVAR EL AUTOMÓVIL PARA QUE ESTE LO INSPECCIONE EN
SU TALLER.
VéASE EL DORSO DE ESTE FORMULARIO donde se proporciona información adicional importante,
incluyendo una lista de algunos de los principales defectos que pueden ocurrir en vehículos usados.

VéA EL OTRO LADO PARA INFORMACIÓN ADICIONAL.

12

A continuación presentamos una lista de algunos de los principales defectos que pueden ocurrir en vehículos
usados.
No detiene el vehículo en línea recta (Especif. del Dpto
Chasis y carrocería
de Transp.)
Chasis-grietas, soldaduras correctivas u oxidado
Conductos dañados
Chasis doblado o torcido
Tambor o disco muy delgados (Especif. del fabricante)
Motor
Grosor de las bandas de los frenos menor de 1/32 de
Fuga de aceite, excluyendo el escape normal
pulgada
Bloque o tapa de recámara agrietados
Sistema de servofreno dañado o con escape
Correas que faltan o no funclonan
Partes estructurales o mecánicas dañadas
Fallo o pistonéo
Sistema de dirección
Emision excesiva de humo por el sistema de escape
Juego excesivo en el volante (Especif. Dpto. De
Transmisión y eje de cardan
Transp.)
Nivel de líquido inadecuado o fuga, excluyendo filtración normal
Juego en al varillaje en exceso de 1/4 pulgada
Cubierta agrietada o dañada visible
Engranaje del volante de dirección se agarrota
Vibración o ruido anormal ocasiondo por una transmisión o
Ruedas delanteras mal alineadas (Especif. del Dpto.
eje de cardan defectuoso
De Transp.)
Cambio de marchas o funcionamiento inadecuado en cualquier
Correas del sistema de servodireccion agrietadas o
marcha
flojas
Embrague manual patina o vibra
Nivel del líquido del sistema de serviodirección
Diferencial
inadecuado
Nivel de líquido inadecuado o fuga excluyendo filtración normal
Sistema de suspensión
Cublerta agrietada o dañada visible
Sellos de conexión de rodamientos defectuosos
Ruido o vibración anormal ocasionado por diferencial defectuoso
Piezas estructurales dobladas o dañadas
Sistema de refrigeración
Barra de estabilización desconectada
Fuga, incluido el radiador
Resorte roto
Bomba de agua defectuosa
Montura del amortiguador floja
Sistema electrico
Bujes de goma dañadas o ausentes
Fuga en las baterías
Estabilizador para curvas dañadas o ausente
Alternador, generador, batería, o motor de arranque
Amortiguador tiene fuga o funciona defectuosamente
defectuosos
Llantas
Sistema de combustible
Profundidad de la banda de rodamiento menor de 2/32
Escape visible de combustible
de pulgada
Accesorios averiados
Diferentes tamaños de llanta
Indicadores o medidores del cuadro de instrumentos
Daños visibles
Acondicionador de aire
Ruedas
Calefactor y descarchador
Grietas visibles, daños o reparaciones
Sistema de frenos
Pernos de montaje sueltos o ausentes
Luz de advertencia de falla dañada
Pedal no firma bajo presión (Especif. del Dpto de Transp.) Sistema de Escape
Fuga
Juego insuficiente en el pedal (Especif. del Dpto de Transp.)

VENDEDOR
DIRECCIÓN

VéASE PARA RECLAMACIONES

IMPORTANTE: La información contenida en este formulario forma parte de todo contrato de compra de
este vehículo. Constituye una contravención de la ley federal (16 C.F.R. 455) quitar este rótulo antes de la
compra del vehículo por el consumidor (salvo para conducir el automóvil en calidad de prueba).

13

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