Roy Rios v. New York and Company, Inc., et al
Filing
27
ORDER DENYING DEFENDANTS MOTION FOR JUDGMENT ON THE PLEADINGS 20 by Judge Otis D. Wright, II (lc)
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UNITED STATES DISTRICT COURT
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CENTRAL DISTRICT OF CALIFORNIA
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ROY RIOS,
Case No. 2:17-cv-04676-ODW(AGRx)
Plaintiff,
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ORDER DENYING DEFENDANT’S
MOTION FOR JUDGMENT ON
THE PLEADINGS [20]
v.
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15 NEW YORK & COMPANY, INC.; and
DOES 1-10, inclusive,
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Defendants.
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I.
INTRODUCTION
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Plaintiff Roy Rios initiated this action against Defendant New York &
19
Company, Inc. on May 24, 2017, in Los Angeles County Superior Court. (Compl.,
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ECF No. 15-1.) On June 23, 2017, Defendant removed this case to federal court.
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(ECF No. 1.) On September 25, 2017, Defendant filed a Motion for Judgment on the
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Pleadings, which the parties have fully briefed. (ECF Nos. 20–23, 25–26.) For the
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reasons discussed below, the Court DENIES Defendant’s Motion.1
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After carefully considering the papers filed in support of, and against, the Motion, the Court
deems the matter appropriate for decision without oral argument. Fed. R. Civ. P. 78; L.R. 7-15.
1
II.
1
FACTUAL BACKGROUND2
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Plaintiff is blind and requires screen reading software to read and access content
3
on the internet. (Compl. ¶ 1.) Screen reading software vocalizes visual information
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contained on a computer screen. (Id. ¶ 9.) Such software provides “the only method
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by which a blind person may independently access the internet.” (Id.) If websites are
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not designed to be read by screen reading software, then blind individuals are unable
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to fully access websites and the information they provide. (Id.) Adherence to the
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recommendations of version 2.0 of the Web Content Accessibility Guidelines
9
(“WCAG”), published by a website standards organization, would allow Plaintiff and
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other blind or vision-impaired individuals to easily navigate websites. (Id. ¶ 10.) But
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Plaintiff does not allege, or request, that Defendant comply with these particular
12
guidelines. (See id.; see also id., Prayer for Relief ¶¶ 1–2.)
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Defendant is a retailer that provides “important goods and/or services” to the
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public through its brick-and-mortar locations and through its website. (See Compl. ¶
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5.) Defendant operates stores that are places of public accommodation within the
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meaning of Title III of the Americans with Disabilities Act of 1990 (“ADA”). (Id.)
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Further, Defendant’s stores provide services through Defendant’s website,
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www.nyandcompany.com, which grants customers access to: “a location locator,
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descriptions of its products and services, and many other benefits related to these
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facilities and services.” (Id.) Defendant’s website is maintained in such a way that
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blind and visually-impaired individuals are unable to gain equal access to the website
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because the website is not readable by screen reading software. (See id. ¶¶ 1, 12–15.)
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As a consequence of the barriers he has encountered, Plaintiff alleges that Defendant
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deters Plaintiff “on a regular basis from accessing Defendant’s website[,]” and “from
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visiting Defendant’s store locations.” (Id. ¶ 4.)
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The Court recites the facts as pleaded in Plaintiff’s Complaint, which the Court is required to
accept as true for purposes of this motion. Fleming v. Pickard, 581 F.3d 922, 925 (9th Cir. 2009).
2
1
In sum, Plaintiff alleges that Defendant’s policies and practices deny blind
2
individuals, like himself, access to the services and information made available to the
3
public through its website, and thus access to its physical locations. (Id. ¶ 16.)
4
Plaintiff brings a claim pursuant to the Unruh Civil Rights Act (the “Unruh Act”),
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California Civil Code Section 51 et seq., and uses the ADA, 42 U.S.C. § 12101 et seq.
6
as a predicate violation. (See generally Compl.) Defendant argues that Plaintiff’s
7
lawsuit should be dismissed based on due process and primary jurisdiction grounds, or
8
alternatively because Plaintiff has failed to state a claim under the Unruh Act. (See
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generally Mem. of P. & A., ECF No. 20-1.)
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III.
REQUESTS FOR JUDICIAL NOTICE
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In support of his Opposition, Plaintiff requests that the Court take judicial
12
notice of various court documents from the case Gil v. Winn-Dixie Stores, Inc., No.
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16-23020-Civ-Scola. (Exhibits 1–5, ECF No. 21.) Defendant filed a timely objection,
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and contends that the Court should deny Plaintiff’s request because Defendant’s due
15
process argument is distinct from the argument put forth in Gil. (ECF No. 23.)
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Despite Defendant’s objection, the Court grants Plaintiff’s request.
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Montantes v. Inventure Foods, No. CV-14-1128-MWF (RZx), 2014 WL 3305578, at
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*2 (C.D. Cal. July 2, 2014) (“Courts . . . take judicial notice of proceedings in other
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courts . . . if those proceedings have a direct relation to matters at issue.”) (internal
20
quotations and citations omitted). While the due process arguments in Gil may be
21
slightly different, they are relevant to the issues raised in Plaintiff’s Opposition.
See, e.g.,
22
Next, Defendant requests that the Court take judicial notice of several court
23
orders and records in support of its Motion. (Exhibits A–C, ECF No. 20.) The Court
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grants Defendant’s request to take judicial notice of Exhibits A–C, which are court
25
orders from two cases in the Central District and an amicus brief filed by the
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Department of Justice (“DOJ”). Defendant also requests that the Court take judicial
27
notice of its website. (Exhibit D, ECF No. 20.) However, Defendant may not use this
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request to prove that its website is compliant with the ADA. See Lee v. City of Los
3
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Angeles, 250 F.3d 668, 690 (9th Cir. 2001) (stating that judicial notice of public
2
records is limited to the existence of the documents, not the truth of their contents).
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Accordingly the Court takes judicial notice of the fact that Defendant’s website exists,
4
but not the truth of its contents. See id.
IV.
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LEGAL STANDARD
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After the pleadings are closed, but within such time as to not delay the trial, any
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party may move for judgment on the pleadings. Fed. R. Civ P. 12(c). The standard
8
applied on a Rule 12(c) motion is essentially the same as that applied on Rule 12(b)(6)
9
motions; a judgment on the pleadings is appropriate when, even if all the allegations
10
in the complaint are true, the moving party is entitled to judgment as a matter of law.
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Milne ex rel. Coyne v. Stephen Slesinger, Inc., 430 F.3d 1036, 1042 (9th Cir. 2005);
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Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (“[f]actual allegations must be
13
enough to raise a right to relief above the speculative level . . . on the assumption that
14
all the allegations in the complaint are true (even if doubtful in fact).”) (citations
15
omitted). When ruling on a motion for judgment on the pleadings, a court should
16
construe the facts in the complaint in the light most favorable to the plaintiff, and the
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movant must clearly establish that no material issue of fact remains to be resolved.
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McGlinchy v. Shell Chem. Co., 845 F.2d 802, 810 (9th Cir. 1988).
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“conclusory allegations without more are insufficient to defeat a motion [for judgment
20
on the pleadings].” Id.
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V.
However,
DISCUSSION
In part, Plaintiff premises his claim on Defendant’s alleged violation of the
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ADA, which, in turn, constitutes a violation of the Unruh Act.
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Because a violation of any right under the ADA is, per se, a violation of the Unruh
25
Act, the Court begins its analysis by determining whether Plaintiff adequately pleads a
26
violation of the ADA. See Cal. Civ. Code § 51(f) (“[a] violation of the right of any
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individual under the [ADA] . . . shall also constitute a violation of this section.”); see
28
4
(Compl. ¶ 21.)
1
also Reed v. CVS Pharmacy, Inc., No. CV 17-3877-MWF (SKx), 2017 WL 4457508,
2
at *2 (C.D. Cal. Oct. 3, 2017) (same).
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A.
The ADA’s Requirements for Internet Accessibility
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1.
The ADA Applies to Websites
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Pursuant to Title III of the ADA, “[n]o individual shall be discriminated against
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on the basis of disability in the full and equal enjoyment of the goods, services,
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facilities, privileges, advantages, or accommodations of any place of public
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accommodation by any person who owns, leases (or leases to), or operates a place of
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public accommodation.” 42 U.S.C. § 12182(a). Plaintiff asserts that Defendant’s
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stores constitute “place[s] of public accommodation” within the meaning of the ADA.
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(Compl. ¶ 5). The Ninth Circuit has held that a place of “public accommodation”
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refers to a physical place. Weyer v. Twentieth Century Fox Film Corp., 198 F.3d
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1104, 1114 (9th Cir. 2000); see also 28 C.F.R. § 36.104 (listing a sales establishment
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as an example of a public accommodation). According to Plaintiff, he “has been
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deterred from visiting Defendant’s physical locations that Plaintiff may locate by
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using nyandcompany.com.” (Compl. ¶ 16.)
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The ADA applies to the services of a place of public accommodation. Weyer,
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198 F.3d at 1114. To establish a claim under the ADA, courts only require that there
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be a “nexus,” or, in other words, “some connection between the good or service
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complained of and an actual physical place.” See CVS Pharmacy, 2017 WL 4457508,
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at *3 (citing Weyer, 198 F.3d at 1114). Accordingly, a plaintiff may challenge the
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online services provided by a brick-and-mortar store, so long as the plaintiff
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establishes a nexus between the online services and the physical place. Id. Here,
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Plaintiff alleges that he was unable to visit Defendant’s physical locations because of
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his inability to utilize Defendant’s website. (See Compl. ¶ 16.)
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Within the meaning of the ADA, discrimination occurs when an individual with
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a disability is denied the opportunity to benefit from the services of a place of public
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accommodation, or is offered separate and unequal services.
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See 42 U.S.C. §
1
12182(b)(1)(A)(i–iii).
Compliance with the ADA requires a place of public
2
accommodation to make “reasonable modification” of “policies, practices, and
3
procedures,” and to “furnish appropriate auxiliary aids and services where necessary
4
to ensure effective communication with individuals with disabilities.” See Nat’l Fed’n
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of the Blind v. Target Corp., 452 F. Supp. 2d 946, 951 (N.D. Cal. 2006) (citing 42
6
U.S.C. § 12182(b)(2)(A)(ii–iv)); see also 28 C.F.R. § 36.303(c)(1). Moreover, the
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DOJ, the agency that enforces the ADA, has emphasized that “public accommodations
8
must take steps necessary to ensure that an individual with a disability will not be . . .
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denied services . . . because of the use of inappropriate or ineffective auxiliary aids.”
10
See Nondiscrimination on the Basis of Disability by Public Accommodations and in
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Commercial Facilities, 56 Fed. Reg. 35544 (July 26, 1991). The DOJ’s regulations
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concerning effective communication, state that “auxiliary aids and services” include
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“screen reader software . . . or other effective methods of making visually delivered
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materials available to individuals who are blind or have low vision[.]” See 28 C.F.R.
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§ 36.303(b)(2). “The regulations emphasize that while no specific auxiliary aid or
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service is required in any given situation, whatever auxiliary aid or service the public
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accommodation chooses to provide must be effective.” CVS Pharmacy, 2017 WL
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4457508, at *4.
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2.
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Turning to Plaintiff’s Complaint, he alleges that Defendant’s website contains
21
barriers that deny “blind individuals access to the services and information made
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available” through the website.
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prevented from effectively accessing Defendant’s website as a result of: (1) missing
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Alternative Text;3 (2) empty links that contain no text;4 (3) redundant links;5 and (4)
Plaintiff States a Claim under the ADA
(Id. ¶ 13.)
Specifically, blind individuals are
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“Alternative Text is invisible code embedded beneath a graphical image on a website. . . . The
lack of Alternative Text . . . prevents screen readers from accurately vocalizing a description of the
graphics.” (Compl. ¶ 14.)
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“Empty links that contain no text . . . can introduce confusion for keyboard and screen reader
users . . . .” (Id.)
6
1
missing form labels.6 (Id. ¶ 14.) Due to the barriers that Plaintiff encountered on
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Defendant’s website, he could not effectively browse for Defendant’s store locations,
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products, or services.
4
independently searching Defendant’s website as effectively as sighted individuals.
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(Id.) Thus, Plaintiff claims he has been denied equal access to the services that
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Defendant offers to the public through its website. (See id. ¶¶ 12–13.)
(Id. ¶ 15.)
The barriers also prevented Plaintiff from
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The Court finds that Plaintiff’s factual allegations are sufficiently specific to
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rise above the speculative level and that he shows “some connection” between the
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service that he complains of (Defendant’s website), and the physical place
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(Defendant’s stores). See Twombly, 550 U.S. at 555; see also CVS Pharmacy, 2017
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WL 4457508, at *3. Thus, having established a nexus between the physical place and
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the service it provides, Plaintiff may challenge the accessibility of Defendant’s
13
website. See CVS Pharmacy, 2017 WL 4457508, at *3.
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Here, Plaintiff states sufficient facts to challenge the accessibility of the
15
website. Plaintiff’s allegations state a violation of a right under the ADA because he
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claims that he is not able to use Defendant’s website to browse for store locations,
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products, or services as effectively as an individual with sight, and thus, Defendant
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has not made this service of a place of public accommodation equally available to
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people who are blind or have low vision. (Compl. ¶¶ 9, 15–16.) Consequently, the
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Court finds that Plaintiff has stated a claim under the Unruh Act. See Cal. Civ. Code
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§ 51(f) (stating that a violation of any right under the ADA also constitutes a violation
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of the Unruh Act); CVS Pharmacy, 2017 WL 4457508, at *2.
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“Redundant links . . . results in additional navigation and repetition for keyboard and screen
reader users . . . .” (Id.)
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“Missing form labels . . . present[] a problem because if a form control does not have a properly
associated text label, the function or purpose of that form control may not be presented to screen
reader users.” (Id.)
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B.
Defendant’s Challenges to Plaintiff’s Complaint
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1.
Unruh Act Claim
3
Defendant
argues
that
because
Plaintiff
did
not
allege
intentional
4
discrimination, he cannot state a claim under the Unruh Act. (See id. at 5–6 (citing
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Munson v. Del Taco, Inc., 46 Cal. 4th 661, 668 (2009)); see also Reply 1, ECF No.
6
23.) But, in Lentini v. California Center for the Arts, Escondido, 370 F.3d 837, 847
7
(9th Cir. 2004), the Ninth Circuit held that “no showing of intentional discrimination
8
is required where the Unruh Act violation is premised on an ADA violation.” “This
9
result is mandated by the plain meaning of the Unruh Act’s language, which states
10
that a violation of the ADA is, per se, a violation of the Unruh Act.” Id. (citing Biehl
11
v. C.I.R., 351 F.3d 982, 986 (9th Cir. 2003)); see also Vogel v. Rite Aid Corp., 992 F.
12
Supp. 2d 998, 1011–1012 (C.D. Cal. 2014) (stating that a showing of intentional
13
discrimination is not required where the Unruh Act violation is premised on a
14
violation of the ADA, and that because the plaintiff’s complaint “alleges a cognizable
15
ADA claim, he has also properly alleged that [the defendant] violated the Unruh
16
Act”).
17
Defendant also argues that because Plaintiff never tendered the purchase price
18
for any of Defendant’s services or products, Plaintiff’s claim fails as a matter of law.
19
(See Mem. of P. & A. 10–11.) Defendant’s contention is misplaced. The “bright-line
20
rule” requiring a person to tender the purchase price for a business’s services or
21
products applies when the price itself gives rise to the alleged discrimination.
22
Compare Surrey v. TrueBeginnings, 168 Cal. App. 4th 414, 418–419 (2008) (a
23
plaintiff lacked standing to sue under the Unruh Act for price discrimination because
24
he did not tender the purchase price for the defendant’s services or goods), with
25
Osborne v. Yasmeh, 1 Cal. App. 5th 1118, 1122 (2016) (citing Surrey, 168 Cal. App.
26
4th 414) (finding Surrey’s “bright-line rule” inapplicable when the plaintiff has
27
“directly experienced a denial of rights” under the Unruh Act).
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8
1
Finally, Defendant asserts that Plaintiff’s claim should fail because the Unruh
2
Act does not require places of public accommodation to make modifications to
3
websites. (Mem. of P. & A. 8.) However, as explained further below, Plaintiff has
4
not requested that Defendant make any modification to its website that is not already
5
required under the equal access provisions of the ADA. (See Compl., Prayer for
6
Relief ¶ 2.) Therefore, as previously stated, the Court finds that because Plaintiff has
7
sufficiently stated a claim under the ADA, Plaintiff has also stated a claim under the
8
Unruh Act.
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2.
Injunctive Relief
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In its Reply, Defendant contends that Plaintiff may not obtain any form of
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injunctive relief that requires Defendant to modify to its website because the Ninth
12
Circuit held that “the removal of an architectural barrier is an alteration or
13
modification, and therefore cannot be required under the Unruh Act.” (Reply 2 (citing
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Dowling v. MacMarin, 156 F.3d 1236 (9th Cir. 1998)).) However, because Dowling
15
is unpublished and issued before January 1, 2007, it has no precedential value, and
16
“may not be cited to” this Court in this context. See 9th Cir. R. 36-3(a), 36-3(b)
17
(stating that “[u]npublished dispositions . . . of this [c]ourt are not precedent . . . .”).
18
Defendant next directs the Court to a footnote in Arnold v. United Artists
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Theatre Circuit, Inc., 158 F.R.D. 439, 444 n.1 (N.D. Cal. 1994), which Defendant
20
contends establishes that injunctive relief is unavailable in an Unruh Act claim.
21
(Reply 2.) The footnote provides a legislative history of the Unruh Act, and explains
22
that the court ruled in a prior order that the “California Assembly expressly declined
23
to adopt and incorporate any ADA standards requiring the physical modification of
24
existing facilities.” Id. Based on this, the court held that “it is the law of the case that
25
no damages or injunctive relief are available under § 51 for disability access claims
26
based on theaters’ failure to modify their structures . . . except insofar as such claims
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involve facilities built or remodeled [after certain amendments to the Unruh Act].” Id
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9
1
(emphasis added). The Court does not find this reasoning persuasive or applicable to
2
the facts, as alleged, here.
3
Section 51(d) of the Unruh Act states that “Nothing in this section shall be
4
construed to require any construction, alteration, repair, structural or otherwise, or
5
modification of any sort whatsoever, beyond that construction, alteration, repair, or
6
modification that is otherwise required by other provisions of law . . . .”. Cal. Civ.
7
Code § 51(d) (emphasis added).
8
National Federation of the Blind saw “no reason why the Unruh Act’s reference to
9
other provisions of law would not refer to . . . the ADA.” 582 F. Supp. 2d at 1205
10
(addressing former version of Unruh Act). Furthermore, the court acknowledged the
11
plaintiffs’ point that “the modification language refers to physical modification or
12
construction, and, therefore, would not restrict remedies” in an action involving “only
13
modification of a website.” Id.; see also Earll v. eBay Inc., No. 5:11-cv-00262-EJD,
14
2012 WL 3255605, at *5 n.1 (N.D. Cal. Aug. 8, 2012) (noting that defendant had not
15
“demonstrated that correcting the alleged barriers to accessing its website would
16
require that eBay.com be modified”).
When interpreting this provision, the court in
17
Finally, Defendant argues that the Court should dismiss Plaintiff’s claim for
18
injunctive relief because Plaintiff failed to oppose its arguments in the Motion. (Reply
19
2.) While a court may treat a party’s failure to respond to particular arguments in a
20
motion as a concession of the point, see, e.g., Garrett v. City of Los Angeles, No. CV
21
12-1670 FMO (SSx), 2014 WL 11397949, at *11 (C.D. Cal. Mar. 3, 2014), the Court
22
declines to do so here. Accordingly, Plaintiff has sufficiently pleaded a claim for
23
injunctive relief.
24
3.
Due Process
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Defendant contends that Plaintiff’s claim is “fundamentally unfair” and violates
26
the principles of due process; “[d]ue process requires that the government provide
27
citizens and other actors with sufficient notice as to what behavior complies with the
28
law.” (Mem. of P. & A. 13 (quoting United States v. AMC Entm’t, Inc., 549 F.3d 760,
10
1
768 (9th Cir. 2008)).)
Defendant argues that Plaintiff premises his case upon
2
Defendant’s failure to comply with “vague” WCAG guidelines that provide methods
3
to allow blind and low vision people access to websites. (Id. at 13–15.) Defendant
4
asserts that because “[t]he DOJ has never stated that private businesses that operate a
5
website for the public to use must comply with [the WCAG],” Plaintiff’s requested
6
injunction and damages would violate due process because there are no objective
7
standards by which Defendant’s conduct can be adjudged. (See id. at 13, 15.)
8
Defendant misconstrues the Plaintiff’s allegations. Plaintiff has not requested
9
an injunction requiring Defendant to comply with the WCAG guidelines; rather,
10
Plaintiff states that websites that adhere to WCAG’s recommendations are accessible
11
for blind individuals. (Compare Compl. ¶ 10, with Compl., Prayer for Relief ¶¶ 1–2.)
12
Thus, the WCAG guidelines may provide a roadmap of what would allow Plaintiff to
13
access Defendant’s website, but the fact remains that he alleges he is unable to access
14
Defendant’s website because he is blind. See CVS Pharmacy, 2017 WL 4457508, at
15
*4 (citing Nat’l Fed’n of the Blind, 452 F. Supp. 2d at 956) (“Therefore, whether or
16
not CVS's digital offerings must comply with the Web Content Accessibility
17
Guidelines, or any other set of noncompulsory guidelines, is a question of remedy, not
18
liability.”). Defendant also relies on Robles v. Dominos Pizza LLC for its due process
19
arguments, but Robles is distinguishable because in that case, the plaintiff sought to
20
require businesses to comply with the WCAG guidelines. No. CV16–06599 SJO
21
(SPx), 2017 WL 1330216, at *5 (C.D. Cal. Mar. 20, 2017) (noting that “Plaintiff seeks
22
to impose on all regulated persons and entities a requirement that they ‘compl[y] with
23
the WCAG 2.0 Guidelines….”).
24
Furthermore, the lack of specific guidelines from the DOJ does not excuse
25
Defendant from its obligation to comply with the general mandates of the ADA. See
26
Fortyune v. City of Lomita, 766 F.3d 1098, 1102 (9th Cir. 2014) (holding that “[t]he
27
lack of specific regulations cannot eliminate a statutory obligation” and rejecting the
28
defendant’s argument that it lacked notice that the ADA’s general mandate applied
11
1
even absent technical specifications); see also Reich v. Mont. Sulphur & Chem. Co.,
2
32 F.3d 440, 445 (9th Cir. 1994) (finding that a statute’s general duties apply even
3
when there are no specific standards, and that more specific regulations would only
4
serve to “amplify and augment” a defendant’s general duties under the statute).
5
“[T]he DOJ has made it abundantly clear that websites fall under Title III’s
6
requirements, so long as they meet the nexus test . . . .” CVS Pharmacy, 2017 WL
7
4457508, at *5 (collecting sources evidencing the DOJ’s position regarding whether
8
the accessibility requirements of the ADA apply to websites). Defendant thus had
9
sufficient notice that blind individuals, like Plaintiff, are entitled full and equal access
10
to its website. See 42 U.S.C. § 12182(a). Accordingly, Plaintiff’s complaint, as
11
plead, does not violate Defendant’s due process rights.
12
4.
Primary Jurisdiction Doctrine
13
Defendant contends that the Court should stay or dismiss this case, pursuant to
14
the primary jurisdiction doctrine, pending further guidance from the DOJ regarding
15
the minimum accessibility standards for websites. (Mem. of P. & A. 15–17.) “The
16
primary jurisdiction doctrine allows courts to stay proceedings or to dismiss a
17
complaint without prejudice pending the resolution of an issue within the special
18
competence of an administrative agency.” Clark v. Time Warner Cable, 523 F.3d
19
1110, 1114 (9th Cir. 2008). The doctrine “is to be used only if a claim ‘requires
20
resolution of an issue of first impression, or of a particularly complicated issue that
21
Congress has committed to a regulatory agency’ . . . .” Id. (quoting Brown v. MCI
22
WorldCom Network Servs., 277 F.3d 1166, 1172 (9th Cir. 2002)).
23
Whether to invoke the doctrine is within the sound discretion of the court.
24
Syntek Semiconductor Co., v. Microchip Tech. Inc., 307 F.3d 775, 781 (9th Cir. 2002).
25
Although there is no “fixed formula” for applying the doctrine, the Ninth Circuit has
26
provided a four factor test to guide a court’s discretion: “(1) the need to resolve an
27
issue that (2) has been placed by Congress within the jurisdiction of an administrative
28
body having regulatory authority (3) pursuant to a statute that subjects an industry or
12
1
activity to a comprehensive regulatory authority that (4) requires expertise or
2
uniformity in administration.” Id. (citing United States v. Gen. Dynamics Corp., 828
3
F.2d 1356, 1362 (9th Cir. 1987)).
4
Defendant’s primary jurisdiction argument has been rejected by other courts in
5
the Central District in factually similar cases. See, e.g., Gorecki v. Hobby Lobby
6
Stores, Inc., CV 17-1131-JFW (SKx), 2017 WL 2957736, at *7 (C.D. Cal. June 15,
7
2017) (refusing to invoke the primary jurisdiction doctrine); see also CVS Pharmacy,
8
2017 WL 4457508, at *7 (declining to apply primary jurisdiction doctrine, and
9
holding that “[a] determination of liability does not necessarily require the [c]ourt to
10
master complicated web standards, but rather asks the [c]ourt to make exactly the
11
same sort of accessibility determinations that it regularly makes when evaluating the
12
accessibility of physical locations.”).
13
Similarly, the Court finds that this case is not unique, “as federal courts have
14
resolved effective communication claims under the ADA in a variety of contexts—
15
including cases involving allegations of unequal access to goods, benefits and services
16
provided through websites.” See Hobby Lobby, 2017 WL 2957736, at *7 (citing Nat’l
17
Ass’n of the Deaf v. Netflix, Inc., 869 F. Supp. 2d. 196 (D. Mass. 2012)). In line with
18
other courts in this circuit and elsewhere, the Court declines to apply the primary
19
jurisdiction doctrine.
20
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21
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22
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23
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24
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25
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26
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27
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VI.
1
2
3
CONCLUSION
For the abovementioned reasons, the Court DENIES Defendant’s Motion for
Judgment on the Pleadings. (ECF No. 20.)
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IT IS SO ORDERED.
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November 16, 2017
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____________________________________
OTIS D. WRIGHT, II
UNITED STATES DISTRICT JUDGE
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