Elizabeth P Bowlin v. The Prudential Insurance Company of America

Filing 45

FINDINGS OF FACT AND CONCLUSIONS OF LAW RE: CROSS MOTIONS FOR JUDGMENT signed by Judge Josephine L. Staton. As set forth herein, the Court concludes that Plaintiff has established eligibility for benefits under the Policy beginning on her first day of eligibility after expiration of the elimination period (that is, July 28, 2014 plus 182 days) and continuing through December 31, 2015. Prudential is not entitled to offset benefits due under the Policy by Plaintiffs estimated SSDI benefits. The Court remands Plaintiffs claim to the plan administrator for further action that is consistent with the terms of the Policy and this Order. IT IS SO ORDERED. (Made JS-6. Case Terminated.) (es)

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1 JS-6 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 CENTRAL DISTRICT OF CALIFORNIA 10 ELIZABETH P. BOWLIN, 11 12 13 14 15 16 Plaintiff, v. THE PRUDENTIAL LIFE INSURANCE COMPANY OF AMERICA, Case No. 8:16-CV-00937-JLS (PLA) FINDINGS OF FACT AND CONCLUSIONS OF LAW RE: CROSS MOTIONS FOR JUDGMENT Defendant. 17 18 This action arises out of Plaintiff’s claim for benefits under a policy for long- 19 term disability insurance. After Plaintiff’s initial claim was denied and that denial was 20 upheld on administrative appeal, Plaintiff filed the present claim for benefits pursuant 21 to the Employee Retirement and Income Security Act (“ERISA”), 29 U.S.C. 22 § 1132(a)(1)(B). 23 The parties have filed cross motions for judgment pursuant to Federal Rule of 24 Civil Procedure 52. The Court has considered the parties’ Motions for Judgment, 25 their Opposition briefs, and the Administrative Record (“AR”) filed by Defendant 26 Prudential Insurance Company of America (“Prudential”). (See Docs. 33-34, 36-39.) 27 28 Pursuant to Federal Rule of Civil Procedure 52(a), the Court makes the findings 1 of fact and conclusions of law set forth below. 1 As previously determined by the 2 Court, the Court reviews de novo Prudential’s determination to deny long-term 3 benefits. (See Doc. 31.) As set forth more fully below, the Court concludes that 4 Plaintiff has established eligibility for long-term disability benefits up to and including 5 December 31, 2015. 6 I. FINDINGS OF FACT 7 On the record before it, the Court makes the following findings of fact. 8 A. 9 Plaintiff began working for JPMorgan Chase Bank, N.A. (“Chase”) on or Plaintiff’s Employment 10 around January 15, 2008, and when she last worked for Chase, her position was that 11 of Relationship Manager II. (AR 4.) As part of her occupational duties, Plaintiff was 12 required to meet with high net-worth clients, conduct presentations, build 13 collaborative relationships, manage and grow a portfolio of clients, manage credit 14 opportunities, review voluminous financial information, use her knowledge to 15 identify, promote, and recommend products and solutions to best serve clients, build 16 and utilize referral networks to independently identify and pursue potential new 17 clients, follow sound risk-management protocols, and develop and manage a 18 disciplined marketing process. (AR 369.) 19 Plaintiff’s last day of work at Chase was July 25, 2014. (AR 440.) 20 B. 21 Plaintiff was a participant under the Chase employee welfare benefit plan (the 22 “Plan”). (See AR 642-81.) Prudential insures long-term disability (“LTD”) benefits 23 under the Plan pursuant to the terms and conditions of a Group Contract issued to 24 Chase, group policy number G-50684-DE (“the Policy”). (See generally AR 513-72.) 25 The Policy provides benefits in the event a participant is disabled and unable to Prudential Long-Term Disability Policy 26 work, in accordance with the following terms of the Policy: 27 1 28 To the extent that any findings of fact are included in the Conclusions of Law section, they shall be deemed findings of fact. To the extent that any conclusions of law are included in the Findings of Fact section, they shall be deemed conclusions of law. 2 1 2 3 You are disabled when Prudential determines that: • you are unable to perform the material and substantial duties of your regular occupation due to your sickness or injury; and 4 • you are under the regular care of a doctor, and 5 • you have a 20% or more loss in your monthly earnings due to 6 that sickness or injury. 7 After 24 months of payments, you are disabled when Prudential 8 determines that due to the same sickness or injury: 9 • you are unable to perform the duties of any gainful occupation 10 for which you are reasonably fitted by education, training or 11 experience; and 12 • you are under the regular care of a doctor. 13 .... 14 15 16 17 Material and substantial duties means duties that: • are normally required for the performance of your regular occupation; and • cannot be reasonably omitted or modified. 18 Regular occupation means the occupation you are routinely performing 19 when your disability begins. Prudential will look at your occupation as it 20 is normally performed instead of how the work tasks are performed for a 21 specific employer or at a specific location. 22 .... 23 Gainful occupation means an occupation, including self-employment, 24 that is or can be expected to provide you with an income within 12 25 months of your return to work, that exceeds: 26 ● 80% of your indexed monthly earnings, if you are working; or 27 ● 60% of your monthly earnings, if you are not working. 28 (AR 542, 544 (emphasis in the original, indicating terms defined by the Policy).) 3 1 2 3 4 The Policy provides benefits after a waiting period, referred to as the “Elimination Period,” which is defined by the Policy as follows: How Long Must You Be Disabled Before Your Benefits Begin? You must be continuously disabled through your elimination 5 period. Prudential will treat your disability as continuous if your 6 disability stops for 60 consecutive days or less during the elimination 7 period. The days that you are not disabled will not count toward your 8 elimination period. 9 10 Your elimination period is 182 days. Elimination period means a period of continuous disability which 11 must be satisfied before you are eligible to receive benefits from 12 Prudential. If you become covered under a group long term disability 13 plan that replaces this plan during your elimination period, your 14 elimination period under this plan will not be met. 15 16 17 18 (AR 544 (emphasis in the original, indicating terms defined by the Policy).) Under Option 2 of the Policy, benefits are equal to 60% of a participant’s monthly earnings, subject to a $20,000.00 monthly cap. (AR 544.) Benefits under the Policy are subject to offset by income actually received from 19 other sources, including Social Security Disability Insurance benefits (“SSDI”). (AR 20 547-49.) In some instances, benefits may also be offset by estimated SSDI benefits. 21 Specifically, where no benefits have yet been awarded, and Prudential “determine[s] 22 that [the claimant] may qualify for [SSDI] benefits,” Prudential may reduce the 23 amount of benefits by the estimated benefit amount. (Id.) Notably, however, 24 estimated SSDI benefits are offset only on a temporary basis, and so long as the 25 claimant pursues any appeal deemed necessary by Prudential, if no SSDI benefits are 26 actually awarded, the estimated amount previously withheld is eventually paid to the 27 claimant. (AR 550 (“[Y]our payment will be adjusted when we receive proof . . . that 28 benefits have been denied and all appeals Prudential feels are necessary have been 4 1 completed.”).) A claimant can avoid all withholding of estimated benefits if she 2 applies for SSDI benefits, pursues all appeals deemed necessary by Prudential, and 3 signs Prudential’s Reimbursement Agreement form. (Id.) In some instances, the monthly benefit is payable until Plaintiff reaches age 65; 4 5 however, the Policy imposes a lifetime limit for benefits for disability due to mental 6 illness of 24 months: The limited pay period for mental illness is 24 months during your 7 lifetime. 8 .... 9 Mental illness means a psychiatric or psychological condition 10 11 regardless of cause. Mental illness includes but is not limited to 12 schizophrenia, depression, manic depressive or bipolar illness, anxiety, 13 somatization, substance related disorders and/or adjustment disorders or 14 other conditions. These conditions are usually treated by a mental health 15 provider or other qualified provider using psychotherapy, psychotropic 16 drugs, or other similar methods of treatment as standardly accepted in the 17 practice of medicine. 18 (AR 550-52.) 19 The Policy terminates on the last day of a participant’s “active employment,” 20 unless the participant is “disabled” as defined by the Policy on that date. (AR 539- 21 40.) 22 C. Administrative Record Chronology 23 The Administrative Record reveals medical treatment and activity regarding 24 Plaintiff’s claim for benefits and appeal as reflected in the following chronology. 25 01/03/13 Plaintiff prescribed medication for anxiety. (AR 224, 379.) 26 Dec. 2013 Plaintiff began experiencing headaches. Plaintiff reported these 27 headaches to Dr. John D. Homan, her primary care physician, and he 28 referred her for a brain MRI. (See AR 108 (05/28/14 Brain MRI 5 (“HISTORY: Headaches for 6 months.”)).) 1 2 05/12/14 Plaintiff was examined by Dr. Mark A. Bronstein, a retina specialist, for 3 an examination of her right eye. Dr. Bronstein noted that Plaintiff had a 4 history of localized retinal detachment in the right eye (from the 5 5 o’clock position to the 7 o’clock position). He found other abnormalities 6 as well, including lattice degeneration,2 retinal tears, and poor vision. 7 (AR 235.) Dr. Bronstein noted Plaintiff’s condition was stable, and 8 advised her to return to his office if her vision got worse. (AR 244.) 9 05/28/14 appropriate and unremarkable. (AR 108.) 10 11 Plaintiff underwent a brain MRI, the results of which were age- 07/23/14 Plaintiff saw Dr. Homan in order to follow up with him on her lab reports 12 and medication. Dr. Homan noted that a recent CT scan of Plaintiff’s 13 abdomen revealed a liver cyst, her symptoms indicated Addison’s 14 Disease (an adrenal insufficiency), and her retina was “really stretched 15 out.” Dr. Homan also noted Plaintiff’s headaches and low cortisol. (AR 16 101.) 17 07/23/14 A CT scan of Plaintiff’s abdomen and pelvis showed an approximately 3 18 cm in diameter benign hemangioma (mass of blood vessels) in the liver 19 and multiple hepatic cysts. (AR 116-7.) 20 07/25/14 benign. (AR 120.) 21 22 Plaintiff saw Dr. Paul C. Azer for a right sided thyroid nodule, which was 08/04/14 Plaintiff again visited Dr. Homan complaining of frequent headaches. 23 She also reported trouble sleeping for the previous two weeks, that she 24 lacked concentration, and felt weak and tired. Homan listed Plaintiff’s 25 diagnoses as goiter, reflux esophagitis, hepatic cyst and other specified 26 disorders of the liver. (AR 102-03.) 27 28 2 Lattice degeneration is an atrophic disease of the peripheral retina characterized by oval or linear patches of retinal thinning. See http://emedicine.medscape.com/article/1223956-overview. 6 1 08/05/14 Dr. Homan completed a Short-Term Disability Certification Medical 2 Form for Plaintiff,3 indicating that she was physically unable to work 3 beginning July 28, 2014 due to weakness, and that her expected return to 4 work date was September 1, 2014. (AR 15-7.) 5 08/06/14 In a written note by Plaintiff to Dr. Homan, Plaintiff explained that she 6 was taking time off from work to “finally take care of [her] health.” (AR 7 103.) Plaintiff wanted to run tests, and noted she had the time off from 8 work and that her copays had been met. (Id.) 9 08/22/14 Plaintiff returned to Dr. Homan’s office for a follow-up visit and reported 10 experiencing depression. (AR 104.) Dr. Homan diagnosed her with 11 depressive disorder and prescribed Brintellix. (Id.) She also received 12 treatment for an ankle sprain and strain. (Id.) 13 08/26/14 Dr. Homan filled out another Health Provider Recertification Request 14 Form, updating Plaintiff’s expected return to work date to November 3, 15 2014. (AR 23.) 16 09/19/14 Plaintiff saw Dr. Homan, who noted that Plaintiff continued to have 17 trouble sleeping, had sweaty hands for the previous 2-3 weeks, and she 18 had recurring thoughts over and over again. (AR 105.) Dr. Homan 19 prescribed Plaintiff Valium for anxiety and Daypro (an anti- 20 inflammatory). (Id.) On the same day, completed a Chase “Health 21 Provider Recertification Request Form,” in which he indicated that 22 Plaintiff was “unable to work” due to “depression and generalized 23 anxiety disorder.” (AR 11-12.) Dr. Homan gave a November 30, 2014 24 return to work (“RTW”) date. (Id.) 25 10/03/14 Plaintiff began treating with Dr. Bruce D. Webster, a psychologist. (AR 146-47.) Dr. Webster notes indicate tentative diagnoses of chronic 26 27 28 3 Plaintiff represents in her opening brief that she was awarded short-term disability benefits for the sixth-month period of July 28, 2014 through January 26, 2015. 7 adjustment disorder and/or major depressive disorder. 4 (AR 160-61.) 1 2 10/08/14 that she had headaches, low back pain, and vision trouble. (AR 159.) 3 4 10/24/14 Dr. Webster noted that Plaintiff had declined antidepressant medications “for the time being.” (AR 88.) 5 6 Dr. Webster noted that Plaintiff was worried, tearful, and depressed, and 10/24/14 Dr. Webster prepared a Chase “Short-Term Disability Update Report 7 Claim” form. (AR 18-20.) He reported Plaintiff was depressed with 8 vision problems and headaches, she had insomnia with daytime 9 exhaustion, and had poor concentration. (AR 18.) He rated Plaintiff as 10 having diminished cognitive functioning. (Id.) For example, Dr. 11 Webster indicated that Plaintiff could “never” “[l]earn & retain new 12 information” and could only “occasionally” “[r]emember usual work 13 processes associated with [her] job.” (Id.) Dr. Webster also rated 14 Plaintiff’s mood, insight, and judgment as impaired such that she could 15 “never” (a) “[s]ustain thinking and focus in the face of usual stresses” or 16 (b) “[m]aintain performance in significant organization stress/change.” 17 (AR 19.) He rated Plaintiff as only occasionally being able to (a) “[t]ake 18 responsibility for solving routine work problems,” (b) “[s]et appropriate 19 boundaries on authority & relationships,” and (c) “[o]rganize and manage 20 projects and/or processes independently.” (Id.) Overall, Dr. Webster 21 assessed Plaintiff’s ability to perform her work functions as “severely 22 impaired. Dr. Webster estimated Plaintiff’s return to work date as 23 January 2, 2015. (Id. 18-20.) 24 11/05/14 “subjective hearing loss with normal exam findings.” (AR 294.) 25 26 Dr. Todd Miller tested Plaintiff’s hearing, which he noted showed 11/21/14 Plaintiff told Dr. Webster that she was going to Peru to settle her 27 28 4 Dr. Webster’s notes state: “Dx: Adjustment Disorder chronic? Major depressive disorder?” (AR 161.) 8 mother’s estate. (AR 84.) 1 2 11/24/14 Plaintiff saw Dr. Michael Radin, cardiologist, complaining of dyspnea 3 (difficulty breathing) and chest tightness. (AR 132-34.). Plaintiff 4 informed Dr. Radin that she used an elliptical for 45 minutes. (AR 133.) 5 12/02/14 pain. (AR 129-30.) 6 7 Plaintiff saw Dr. Parminder Dhaliwal, a gastroenterologist for abdominal 12/09/14 Dr. Webster noted that Plaintiff was agitated, depressed, had racing 8 thoughts, feared being alone, felt abandoned, worried about further vision 9 loss, was obsessive about work and her deceased mother. (AR 82.) Dr. Webster noted that her “headaches were due to eye strain.” (Id.) 10 11 12/15/14 In connection with her claim for long-term disability benefits, Plaintiff 12 submitted an Employee Statement to Prudential, in which she stated that 13 general anxiety disorder, vision problems, headaches, inability to 14 concentrate, and sudden bouts of crying prevented her from working. 15 (AR 28-32.) 16 12/16/14 Dr. Homan noted that Plaintiff “remain[ed] confused most of the time, 17 seem[ed] to have issues, [was] very forgetful and [had] problems.” (AR 18 107.) He noted that Plaintiff had generalized anxiety disorder and her 19 psychologist wanted her on antidepressant medications. (Id.) 20 12/18/14 137-38.) 21 22 Plaintiff’s echocardiogram and treadmill stress test were normal. (AR 12/19/14 Dr. Webster prepared another Chase Short-Term Disability Update 23 Report noting that Plaintiff was still depressed with the same vision 24 problems and headaches, and that her insomnia was worse, causing 25 continued daytime exhaustion and poor concentration. (AR 93-96.) He 26 also indicated that her cognitive functioning, mood, insight, and 27 judgment had not improved since his October 24, 2014 Report. (AR 96.) 28 As to Plaintiff’s ability to perform her job functions, Dr. Webster rated 9 1 Plaintiff as “occasionally” being able to “[t]ake responsibility for solving 2 routine work problems,[and] for errors and omissions,” “[d]eal 3 realistically with others[’] errors and demands,” “[m]aintain performance 4 in significant organizational stress/change,” “[m]ake effective 5 independent decisions,” and “[o]rganize and manage projects and/or 6 processes independently.” (AR 95.) Dr. Webster rated Plaintiff as 7 “never” being able to “[s]ustain realistic energy through a regular 8 workday.” (Id.) 9 12/19/14 Plaintiff told Dr. Webster that she went out of town with friends and went 10 back to the gym. (AR 81.) She also told Dr. Webster that she was going 11 to Peru at the end of the year to settle her mother’s “estate affairs.” (Id.) 12 12/23/14 Plaintiff telephoned Prudential. (AR 495.) She reported she was unable 13 to work due to severe headaches, anxiety, lack of concentration, and 14 memory issues. She indicated that her return to work date was January 15 31, 2015. (AR 495-97.) 16 01/28/15 Plaintiff followed-up with Dr. Homan for headaches and anxiety. His 17 treatment notes indicate that Plaintiff reported a fall with head injury and 18 unresolved mild headache. (AR 173.) She also complained of cervical 19 neck discomfort, and Dr. Homan noted the possibility of a cervical neck 20 sprain with a possible annular tear that could require an orthopedic 21 referral. (Id.) Dr. Homan observed that Plaintiff was “sitting in the exam 22 room without obvious distress but holding the neck still in a slight 23 extended position.” (Id.) Dr. Homan indicated his diagnoses of anxiety, 24 goiter and lumbago (low back pain). (AR 173-74.) 25 01/28/15 Dr. Webster noted that Plaintiff had problems concentrating, stress 26 relating to the loss of her mother, severe headaches, declining vision, 27 exhaustion, dizziness, anxiety, and forgetfulness. (AR 149.) His notes 28 also state that Plaintiff was not being ready to deal with people, sell bank 10 1 products, review complex financial documents and be persuasive with 2 clients; however, on these points, the notes are unclear as to whether this 3 was his conclusion or Plaintiff’s assessment of her own abilities. (Id.) 4 01/29/15 Registered Nurse Heidi Garcia conducted a claims review on behalf of 5 Prudential. (AR 474-76.) She concluded that Plaintiff’s medical records 6 supported a two- to four-week period of incapacity for Plaintiff’s ankle 7 sprain, but did not otherwise support a finding that Plaintiff had any 8 incapacity. (AR 476.) Nurse Garcia also disagreed with Dr. Webster’s 9 conclusion that Plaintiff was unable to work due to depression and 10 anxiety, discussing the fact that Plaintiff was able to care for herself, had 11 gone out with friends, went to the gym, was able to drive herself, and was 12 planning a trip to settle her mother’s estate. (AR 474-76.) 13 02/04/15 Nurse Garcia wrote to Dr. Homan describing her findings, and asked that 14 if he disagreed, that he provide specific limitations and restrictions and 15 the clinical bases therefor. (AR 433-34.) 16 02/20/15 Plaintiff had an MRI of her brain and cervical spine. The MRI of 17 Plaintiff’s brain was unremarkable. The MRI of her cervical spine 18 showed various disc abnormalities. (AR 181-82.) 19 02/27/15 In response to Nurse Garcia’s February 4, 2014 letter, Dr. Homan sent a 20 written reply, indicating that Plaintiff stopped working in July 28, 2014 21 because of headaches, and that she could not work due to the inability to 22 concentrate for more than a couple of hours. (AR 170-71.) He stated 23 that in addition to headaches, she also suffered from generalized anxiety 24 disorder and depression. (AR 171.) According to Dr. Homan, Plaintiff’s 25 anxiety stemmed from a fear of making mistakes, and she could not deal 26 with the public; she would start crying for no reason; she could not 27 remember names; she suffered from depression; she could not prepare 28 financial packages; and the medications she took made her drowsy such 11 that she was advised not to drive. (Id.) 1 2 03/02/15 of abdominal pain. (AR 175-78.) 3 4 Plaintiff saw Dr. Parminder Dhaliwal, a gastroenterologist, complaining 03/03/15 Dr. Webster noted Plaintiff still felt lightheaded and anxious, she was 5 indecisive and forgetful, she appeared depressed and tearful, she had 6 memory lapses and poor concentration, and she felt like a liability to her 7 employer due to her anxiety and vision problems. (AR 148.) Dr. 8 Webster noted that Plaintiff’s anxiety manifested in concerns that her 9 declining vision would cause her to make mistakes with other people’s money and she had a fear of going places alone. (Id.) 10 11 03/10/15 lacked self-confidence, and appeared scattered and confused. (AR 280.) 12 13 Dr. Webster noted Plaintiff felt forgetful, felt dizzy, had panic attacks, 03/12/15 Dr. Homan noted Plaintiff complained of cervical neck discomfort, that 14 she had a cervical neck sprain, and prescribed Lorzone (a muscle 15 relaxant). (AR 256.) Dr. Homan tested Plaintiff’s range of motion, gait 16 and strength, and observed no neurological deficits. (Id.) Plaintiff’s 17 diagnoses were listed as anxiety, urinary tract infection, depressive 18 disorder, lumbago, lipoprotein deficiencies, reflux, goiter, adrenal 19 atrophy, glucocorticoid deficiency, kidney stone, and hepatic cyst. (AR 20 255-57.) 21 03/12/15 Prudential denied Plaintiff’s claim based on its conclusion that Plaintiff’s 22 file did not support impairment that would prevent her from performing 23 her regular occupation. (AR 441.) Prudential therefore concluded that 24 Plaintiff did not meet the definition of “disability” in the Policy. (Id.) 25 Prudential’s denial letter informed Plaintiff of her appeal rights. (AR 26 440-45.) 27 28 03/26/15 Dr. Webster noted Plaintiff had an episode of confusion, felt distracted and fatigued, and had flashbacks of her mother’s death. (AR 279.) Dr. 12 Webster noted a diagnosis of persistent depressive disorder. (Id.) 1 2 03/30/15 - 07/31/15 Dr. Webster saw Plaintiff thirteen times during these four months. 3 (AR 266-78.) During this time, Plaintiff had trouble sleeping, was 4 depressed, worried, withdrawn, tearful, isolated, nervous, confused, and 5 unable to concentrate. (See generally id.) 6 04/30/15 Dr. Homan noted that Plaintiff continued to suffer from insomnia, 7 daytime sleepiness, and chronic low back pain. (AR 260-61.) Dr. 8 Homan reiterated his diagnoses of anxiety, depression and lumbago. 9 (Id.) 10 05/11/15 abnormalities. (AR 298.) 11 12 06/02/15 06/09/15 Dr. Webster’s treatment notes state that Plaintiff’s claim for Social Security Disability Benefits had been denied. (AR 270.) 15 16 Dr. Homan’s physical exam revealed no neurological deficits other than diminished range of motion in the lower back. (AR 263.) 13 14 An MRI of Plaintiff’s lumbar spine revealed a number of disc 06/12/15 Dr. J. Sebag, a retina specialist, examined Plaintiff and noted that she had 17 an onset of blurred vision in her left eye that was progressive and began 18 in January 2015. (AR 289-92.) Dr. Sebag also noted a macular hole in 19 Plaintiff’s right eye and other vision abnormalities. (AR 289.) 20 06/29/15 Plaintiff saw Dr. Homan and complained of chronic lower back pain and 21 headaches. (AR 265.) Plaintiff advised that the low back pain occurs 22 after she sits for a few hours. (Id.) Dr. Homan listed Plaintiff’s 23 diagnoses as lumbago (lower back pain), anxiety, and depressive 24 disorder. (AR 264-65.) 25 07/25/15 Dr. Edward W. Kim, an ophthalmologist specializing in eye surgery, 26 examined Plaintiff and confirmed a diagnoses of amblyopia, 27 pseudophakia, high myopia, and a macular hole which required 28 monitoring. (AR 333, 335, 337-42.) He also recommended that Plaintiff 13 have cataract surgery. (AR 337-42.) 1 2 07/31/15 Dr. Webster prepared another Chase Short-Term Disability Update 3 Report listing Plaintiff’s diagnosis as Persistent Depressive Disorder and 4 noting that she continued to complain of headaches, dizziness, back pain, 5 and poor vision. (AR 285.) Dr. Webster indicated that Plaintiff had 6 improved only slightly from the time of his December 19, 2014 Report. 7 (AR 283; see also AR 93-96 (Dr. Webster’s 12/19/14 Short-Term 8 Disability Update Report).) Significantly, Dr. Webster continued to rate 9 Plaintiff as only “occasionally” being able to “[s]ustain thinking and 10 focus in the face of usual stresses,” and as “never” being able to [s]ustain 11 realistic energy through a regular workday.” (AR 284.) Dr. Webster also 12 rated Plaintiff as only “occasionally” being able to accomplish eleven 13 categories of tasks and activities related to her job-related “insight” and 14 “judgment.” (Id.) As a result, Dr. Webster updated Plaintiff’s expected 15 return to work date as January 1, 2016. (AR 283-85.) 16 08/01/15 Dr. Webster prepared a letter to Plaintiff’s counsel. (AR 286-88.) He 17 explained that his treatment of Plaintiff began on October 3, 2014, that he 18 had seen her 30 times, and that his amended diagnosis was Persistent 19 Depressive Disorder. (Id.) Dr. Webster reported that Plaintiff’s Global 20 Assessment of Functioning scores indicated moderate impairment in 21 social and occupational functioning and were mostly consistent, rising 22 from 55 to 58 during this period. (AR 286.) The letter indicated that 23 Plaintiff went to Peru to settle her mother’s estate in December 2014, and 24 that she had been prescribed Zoloft, which had improved her mood. (AR 25 287.) Dr. Webster also explained that Plaintiff’s physical problems 26 impacted her psychological issues, stating “[h]er psychiatric disability 27 must be viewed in the context of her other physical/medical problems” 28 and “[t]he cumulative effect of her various symptoms interferes with her 14 capacity to perform her normal duties.” (AR 286.) 1 2 09/04/15 Plaintiff appealed Prudential’s denial of her claim. (AR 200-11.) 3 Thereafter, Prudential retained two physicians to review Plaintiff’s 4 medical records: Dr. T. Edward Collins, a neurologist, and Dr. Adam 5 Raff, a psychiatrist. (AR 486-89; AR 373-85.) 6 09/15/15 Prudential sent a letter to Plaintiff’s counsel asking if Plaintiff had 7 applied for Social Security Disability Benefits. (AR 447.) The letter also 8 asked that counsel update Prudential regarding the status of the 9 application, if one had in fact been filed. (Id.) Counsel did not respond 10 to this letter. (Def. Opening Br. at 21.) The letter enclosed a 11 Reimbursement Agreement form and asked that it be completed. (AR 12 447.) There is no completed form in the Administrative Record. 13 09/17/15 as a Relationship Manager II. (AR 359, 369.) 14 15 Prudential acquired a copy of Plaintiff’s job description for her position 10/09/15 Dr. T. Edward Collins opined that the file review revealed that Plaintiff 16 had no physical condition that resulted in her inability to work. (AR 17 488.) Specifically, he noted that there were “no documented findings on 18 examination or by other rests that indicate that [Plaintiff] ha[d] any 19 visual, hearing, musculoskeletal, or neurologic limitations that would 20 preclude her from performing a full-time work schedule.” (AR 488.) Dr. 21 Collins noted that there was no evidence other than Plaintiff’s self- 22 reported blurred vision that would support a limitation on computer 23 screen time, and that there was no indication that Plaintiff’s prescription 24 medications caused impairing cognitive or physical side effects. (Id.) As 25 to Plaintiff’s mental health, Dr. Collins noted that it was unclear whether 26 Plaintiff’s anxiety and depression rose to a level of impairment that 27 would preclude her from performing a full-time occupation. (Id.) Dr. 28 Collins recommended a file review by a psychiatrist. (AR 488-89.) 15 1 10/26/15 Dr. Raff prepared a Psychiatric File Review Report that confirmed 2 Plaintiff’s restrictions and/or limitations from her psychological 3 conditions. (AR 383.) However, he also opined that these restrictions 4 and/or limitations existed only from the date of Dr. Homan’s February 5 27, 2015, because before this date, Plaintiff was able to travel to Peru, 6 visit with friends, go to the gym, and drive herself. (AR 384.) 7 10/30/15 Prudential upheld its denial of Plaintiff’s claim and notified her by letter. 8 (AR 457-64.) Prudential concluded that Plaintiff’s physical condition did 9 not warrant restrictions or limitations, and thus, did not preclude work. 10 (AR 461.) Based on Dr. Raff’s findings, Prudential concluded that some 11 restrictions and limitations were supported beginning February 27, 2015 12 and continuing for 6-8 weeks. (AR 263.) Prudential also concluded that 13 restrictions and limitations were not supported for the remainder of the 14 time period—which would include the date Plaintiff stopped working in 15 July 2014. (Id.) 16 05/23/16 17 II. Plaintiff filed the present action. (Doc. 1.) CONCLUSIONS OF LAW 18 A. Administrative Review of Claim for Benefits under ERISA 19 The Policy at issue is an “employee welfare benefit plan” governed by ERISA. 20 See 29 U.S.C. § 1002(1). In this case, the decision of the ERISA plan administrator to 21 deny Plaintiff’s claim LTD benefits is subject to de novo review. (See Doc. 31.) 22 Under a de novo standard of review, “[t]he court simply proceeds to evaluate 23 whether the plan administrator correctly or incorrectly denied benefits.” Abatie v. Alta 24 Health & Life Ins. Co., 458 F.3d 955, 963 (9th Cir. 2006). That is, the Court 25 “determines in the first instance if the claimant has adequately established that he or 26 she is disabled under the terms of the plan.” Muniz v. Amec Constr. Mgmt., Inc., 623 27 F.3d 1290, 1295-96 (9th Cir. 2010). Remand is an appropriate remedy to the extent 28 the record is unclear regarding whether benefits should be awarded. See, e.g., Demer 16 1 v. IBM Corp. LTD Plan, 835 F.3d 893, 904 (9th Cir. 2016); Carrier v. Aetna Life Ins. 2 Co., 116 F. Supp. 3d 1067, 1084 (C.D. Cal. 2015). This matter is before the Court on the parties’ cross-Motions for Judgment 3 4 pursuant to Federal Rule of Civil Procedure 52. Rule 52 motions for judgment are 5 “bench trial[s] on the record,” and the Court “make[s] findings of fact under Federal 6 Rule of Civil Procedure 52(a).” Kearney v. Standard Ins. Co., 175 F.3d 1084, 1095 7 (9th Cir. 1999) (en banc). “In a trial on the record, but not on summary judgment, the 8 judge can evaluate the persuasiveness of conflicting testimony and decide which is 9 more likely true.” Id. Generally, the Court limits its review to “the evidence that was before the plan 10 11 administrator at the time [the] determination [was made].” Opeta v. Northwest 12 Airlines Pension Plan, 484 F.3d 1211, 1217 (9th Cir. 2007); but see Mongeluzo v. 13 Baxter Travenol LTD Benefit Plan, 46 F.3d 938, 944 (9th Cir. 1995) (courts may 14 exercise discretion to consider evidence outside the administrative record “when 15 circumstances clearly establish that additional evidence is necessary to conduct an 16 adequate de novo review of the benefit decision”) (citation omitted). 17 Plaintiff bears the burden of establishing by a preponderance of the evidence 18 her entitlement to benefits (i.e., that she was disabled under the terms of the Policy 19 during the relevant claim period). Muniz, 623 F.3d at 1294. Therefore, under the 20 terms of the Policy, to establish entitlement to benefits, Plaintiff has the burden of 21 proving that she was “disabled” within the meaning of the Policy on the date that she 22 was last actively employed by Chase and that she remained disabled for a time period 23 that exceeded the 182-day “elimination period.”5 (AR 544.) To do so, Plaintiff must 24 establish that due to “sickness or injury,” she could not perform the “material and 25 substantial duties” of her “regular occupation” as a Business Relationship Manager II. 26 27 28 5 Plaintiff must also establish that she was “under the regular care of a doctor,” and that she experienced “a 20% or more loss in monthly earnings as a result of her “sickness or injury.” (AR 542.) These conditions are not in dispute and, in any event, the administrative record reflects these conditions have been met. 17 1 2 (AR 542.) An ERISA plan administrator who denies a claim must explain the “specific 3 reasons for such denial” and provide a “full and fair review” of the denial. 29 U.S.C. 4 § 1133. The administrator must also give the claimant information about the denial, 5 including the “specific plan provisions” on which it is based and “any additional 6 material or information necessary for the claimant to perfect the claim.” 29 C.F.R. 7 § 2560.503-1(g). In litigation, the plan administrator may not raise a new reason for 8 denial of benefits: 9 A plan administrator may not fail to give a reason for 10 a benefits denial during the administrative process and then 11 raise that reason for the first time when the denial is 12 challenged in federal court, unless the plan beneficiary has 13 waived any objection to the reason being advanced for the 14 first time during the judicial proceeding. 15 Harlick v. Blue Shield of California, 686 F.3d 699, 719 (9th Cir. 2012). Therefore, 16 the Court’s consideration of Prudential’s reasons for its denial of benefits is limited to 17 the reasons communicated to Plaintiff at the time her claim was denied and the 18 decision was upheld on appeal by Prudential. 19 B. Evaluating and Weighing the Medical Evidence 20 In performing a de novo review, the Court is not required to accept the 21 conclusion of any particular treatment provider or medical file review. For instance, 22 the Court does not accord special deference to the opinions of treating physicians 23 based on their status as treating physicians. Black & Decker Disability Plan v. Nord, 24 538 U.S. 822, 834 (2003). Instead, opinions “must . . . be accorded whatever weight 25 they merit.” Jebian v. Hewlett-Packard Co. Employee Benefits Org. Income Prot. 26 Plan, 349 F.3d 1098, 1109 n.8 (9th Cir. 2003). The Court may give greater weight to 27 a treating physician’s opinion where it is evident a particular physician has had a 28 greater opportunity to know and observe the patient than a physician retained by the 18 1 plan administrator who conducts a file review. Id. However, where a treating 2 physician lacks expertise in a particular area, and the plan’s retained expert is a 3 specialist in that area, it may be appropriate for a court to give greater weight to the 4 specialist who merely conducts a file review. See Nord, 538 U.S. at 832. 5 In these cases, courts have noted an apparent tension between treating 6 physicians, who may tend to favor an opinion of “disabled” in a close case, and 7 physicians who are routinely hired by plan administrators, who may favor an finding 8 of “not disabled” in the same case. See id. It is therefore incumbent upon the Court to 9 carefully assess and weigh all the evidence in light of the issues before the Court. 10 Here, because the Policy provisions focus on Plaintiff’s ability to perform the 11 material and substantial duties of her regular occupation, her entitlement to benefits is 12 measured by her functional capacity. Therefore, reasoned assessments of what 13 Plaintiff can and cannot do are given greater weight than mere statements of medical 14 diagnoses. See, e.g., Shaw v. Life Ins. Co. of N. A., 144 F. Supp. 3d 1114, 1129 (C.D. 15 Cal. 2015); Holifield v. Unum Life Ins. Co., 640 F. Supp. 2d 1224, 1237 (C.D. Cal. 16 2009). Descriptions of symptomology are likewise more helpful in determining 17 Plaintiff’s functional capacity than are mere diagnoses. See Muniz, 623 F.3d at 1296 18 (recognizing the relevant issue before the district court on de novo review was 19 whether the evidence could confirm that the plaintiff’s “symptoms rose to the level of 20 total disability such that he was ‘unable to perform’ . . . essential [job] duties’”) 21 (citation omitted); Delaney v. Prudential Ins. Co. of Am., 68 F. Supp. 3d 1214, 1229 22 (D. Or. 2014) (framing the issue as “whether the preponderance of the evidence 23 establishes that [the plaintiff’s] symptoms prevent her from performing the material 24 and substantial duties of her regular job”). 25 Some disabling conditions are not amenable to substantiation through objective 26 medical evidence, and ERISA plans may not deny benefits by requiring such evidence 27 where it cannot exist. See, e.g., Jahn-Derian v. Metro. Life Ins. Co., No. CV 13-7221 28 FMO (SHX), 2016 WL 1355625, at *7 (C.D. Cal. Mar. 31, 2016) (discussing the 19 1 absence of objective medical evidence in cases involving chronic fatigue syndrome, 2 fibromyalgia, migraine headaches, and disabling pain); Hegarty v. AT & T Umbrella 3 Benefit Plan No. 1, 109 F. Supp. 3d 1250, 1257 (N.D. Cal. 2015) (discussing lack of 4 objective evidence regarding claimant’s reports of migraine headaches); James v. AT 5 & T W. Disability Benefits Program, 41 F. Supp. 3d 849, 880 (N.D. Cal. 2014) 6 (discussing the lack of objective evidence regarding depression). Side effects of prescribed medication may contribute to a claimant’s functional 7 8 incapacity, and plan administrators may not ignore limitations caused by medication 9 side effects. See, e.g., Demer, 835 F.3d at 904; Sacks v. Standard Ins. Co., 671 F. 10 Supp. 2d 1148, 1165 (C.D. Cal. 2009); Archuleta v. Reliance Standard Life Ins. Co., 11 504 F. Supp. 2d 876, 886 (C.D. Cal. 2007). C. 12 The Medical Evidence Establishes Entitlement to Benefits Under the Policy 13 As set forth more fully below, Plaintiff’s treating physician and psychologist 14 15 provided well-reasoned and well-supported opinions regarding the limitations of her 16 functional capacity that establish her inability to perform the material and substantial 17 duties of her regular occupation beginning when she was last actively employed by 18 Chase, continuing for the 182-day elimination period, and continuing through at least 19 the day before the estimated return to work date set forth in Dr. Webster’s last report 20 in the administrative record, January 1, 2016.6 Also as set forth more fully below, the 21 opinions of the nurse, neurologist, and psychiatrist who performed file reviews on 22 behalf of Prudential do not provide a sufficient basis for rejecting Dr. Homan’s and 23 Dr. Webster’s opinions. The Court gives more weight to the opinions of Plaintiff’s primary care 24 25 provider, Dr. Homan, regarding Plaintiff’s functional capacity in light of his direct 26 communication with and multiple examinations of Plaintiff during the relevant time 27 28 6 The Court’s conclusion does not preclude a determination on remand that Plaintiff’s disability continued beyond December 31, 2015. 20 1 period. His letter as to Plaintiff’s claim supports a finding that Plaintiff was disabled 2 within the meaning of the Policy. (See AR 171.) The context in which Dr. Homan 3 wrote his letter of support adds to understanding its content. Dr. Homan responded to 4 a letter addressed to him from Prudential regarding Plaintiff’s claim. (AR 171, 433- 5 34.) In its letter, Prudential summarized Dr. Homan’s medical records before stating 6 that it believed that those medical records “[did] not suggest [that the] severity of 7 [Plaintiff’s] symptoms . . . would impact any level of work capacity” during the 8 relevant time period. (AR 433.) Thereafter, Prudential asked that, if Dr. Homan 9 disagreed with its assessment, he explain Plaintiff’s restrictions (“things [Plaintiff] 10 11 should not do)” and limitations (“things [Plaintiff could] not do”). (Id.) In response, in addition to setting forth Plaintiff’s diagnoses and 12 symptomology, Dr. Homan explained certain functional limitations: Plaintiff lacked 13 the ability to concentrate for a significant period of time, had limited ability to work 14 with numbers, and was unable to review financial documents to prepare business 15 packages for clients. (AR 171.) Dr. Homan stated that Plaintiff’s depression resulted 16 in unexpected bouts of crying (which made her unable to meet with clients), and that 17 Plaintiff’s prescription medication for anxiety and insomnia made her lightheaded and 18 drowsy (which made it inadvisable for her to drive). (Id.) These limitations on 19 Plaintiff’s functional capacity establish that she was “disabled” within the meaning of 20 the Policy. 21 The restrictions and limitations identified by Dr. Homan were consistent with 22 those noted by Plaintiff’s psychologist, Dr. Webster. Dr. Webster’s reports were based 23 on multiple hours of talk therapy with Plaintiff. Thus, Dr. Webster interacted with 24 Plaintiff far more than any other clinician who has assessed her ability to do her job. 25 Therefore, the Court gives his opinion great weight, and notes that he has been in the 26 best position to assess Plaintiff’s ability to perform the mentally challenging duties of 27 her occupation. Moreover, Dr. Webster’s reports in support of Plaintiff’s short-term 28 disability claim were comprehensive and, in addition to noting Plaintiff’s diagnoses, 21 1 provided detailed information regarding the limitations on Plaintiff’s functioning in 2 the workplace across several broad categories, including cognitive functioning, mood, 3 affect, insight, and judgment. Like Dr. Homan’s letter to Prudential, Dr. Webster’s 4 reports also connect Plaintiff’s diagnoses and symptomology with the limitations on 5 her functional capacity to perform a job that included financial analyses and client 6 advice and interaction. 7 Before July 31, 2015, Dr. Webster consistently rated Plaintiff as unable to 8 “remain on task and follow instructions, . . . [to] maintain an appropriate work pace 9 [and] remain on task, . . . [to] work[] on . . . her own, . . . [and to] accept[] 10 responsibility for tasks in the workplace.” (AR 20, 96.) As of July 31, 2015, Dr. 11 Webster noted some improvement, but nevertheless rated her as only occasionally 12 being able to deal with others, make independent decisions, perform under stress, and 13 organize and manage projects. (AR 284.) Despite the improvement, Dr. Webster 14 continued to rate Plaintiff as “never” being able to “[s]ustain realistic energy through a 15 regular workday.” (Id.) 16 Thus, based on the records and reports of Plaintiff’s primary care physician and 17 psychologist, the Court finds Plaintiff’s functional capacity rendered her unable to 18 perform the duties normally required by her position as a Relationship Manager II. 19 The Court finds unpersuasive the contrary conclusions drawn by a nurse and two 20 physicians who reviewed Plaintiff’s file on behalf of Prudential. 21 Nurse Garcia’s January 29, 2015, claim review placed too much significance on 22 Plaintiff’s ability to care for herself, her reports of socializing with friends and going 23 to the gym, her ability to drive herself, and her travel plans to settle her mother’s 24 estate. (AR 474-76.) Nurse Garcia concluded that “[a]ll these activities suggest 25 cognitive abilities are intact.” (AR 476.) However, these actions, by themselves, do 26 not suggest a level of functionality sufficient for Plaintiff to perform her complex job 27 duties (including financial analysis, interaction with clients, and marketing her 28 employer’s financial products) on regular basis. Moreover, these descriptions 22 1 regarding Plaintiff’s activities do not have much meaning in the absence of additional 2 information on the frequency, duration, or intensity of the day-to-day activities, and 3 without additional information regarding the nature of the tasks undertaken by 4 Plaintiff when she traveled to settle her mother’s estate. In any event, these activities 5 were known to Dr. Webster, in whose notes these activities are described, who 6 nevertheless consistently held the opinion that Plaintiff was unable to perform her job 7 duties during the relevant time period. As noted, Dr. Webster had the benefit of 8 talking extensively with Plaintiff and therefore was in a better position to understand 9 both the activities in which Plaintiff engaged and her occupational limitations. In addition, there is no indication that Nurse Garcia understood that Plaintiff’s 10 11 job required a great deal of mental energy and focus. Prudential did not obtain a copy 12 of Plaintiff’s position description until September 17, 2015, which was months after 13 Nurse Garcia’s claim review. 7 (Compare AR 474 with AR 369.) Nurse Garcia’s 14 claim review does not discuss Plaintiff’s functional capacity in light of her job duties, 15 and therefore the conclusions Nurse Garcia drew from her claim review are 16 unpersuasive. Dr. Collins also performed a file review. (AR 485-89.) He opined that Plaintiff 17 18 had no documented physical condition that resulted in her inability to work. (AR 19 487.) Dr. Collins’ report is not persuasive. First, he did not have Plaintiff’s position 20 description so he would not have been aware of Plaintiff’s job duties. Second, Dr. 21 Collins did not believe that Plaintiff’s vision problems affected her functional 22 capacity, but he did not review any medical records regarding her vision, which 23 7 24 25 26 27 28 Indeed, Prudential’s claim denial letter itself reveals a lack of understanding of the duties of Plaintiff’s “regular occupation” that was supplemented by assumptions: “You are a Relationship Manager. This occupation appears to be skilled work that involves influencing people and their opinions, judgments, and attitudes. It appears to involve interaction with people.” (AR 441 (emphasis added).) While these assumptions are correct, they also understate the degree of difficulty of Plaintiff’s job, and Plaintiff’s detailed position description more accurately captures the demanding nature of the day-to-day responsibilities of her position. Plaintiff’s job included reviewing her employer’s high net-worth client’s financial information in order to identify how her employer’s financial products might benefit those clients, conducting presentations regarding those products to existing clients, pursuing new clients, and following risk-management protocols while doing so. (AR 369.) 23 1 indicate multiple abnormalities.8 Third, Dr. Collins failed to reconcile his statement 2 that there was “no . . . indication . . . that the reported prescription medications have 3 caused persistent impairing cognitive or physical side effects,” with his 4 acknowledgement that Dr. Homan reported Plaintiff’s medications made her drowsy 5 and lightheaded. (See AR 488.) Dr. Collins expressed no opinion regarding whether Plaintiff’s anxiety and/or 6 7 depression limited her functional capacity to the extent she was unable to work. 8 (AR487.) Instead, he recommended a file review by a psychiatrist, which Prudential 9 thereafter sought from psychiatrist Dr. Raff. (Id.) Although Dr. Raff opined that 10 Plaintiff had a disabling psychiatric condition, he also opined that her 11 “limitations/restrictions would more than likely have begun on February 27, 2015,” 12 and that the medical records did not establish the disabling nature of the condition 13 until Dr. Homan’s February 27, 2015 letter. 9 (AR 384.) Dr. Raff’s opinion was based on the fact that before February 27, 2015, Plaintiff 14 15 took a trip, visited friends, went to the gym, and drove by herself,10 but that after that 16 time, both Dr. Homan’s and Dr. Webster’s records “consistently note disturbances in 17 [Plaintiff’s] anxiety level, mood[,] . . . unstable affect, negative self-esteem, social 18 withdrawal and dysphoria.” (AR 383.) However, the medical evidence before 19 February 27, 2015 contradicts Dr. Raff’s opinion. Specifically, the medical records 20 reveal that Plaintiff took medication for anxiety, had vision problems, experienced 21 recurrent headaches, and had muscle weakness before she stopped working in July 22 2014. (AR 15-17, 108, 235.) Additionally, before the date identified by Dr. Raff, 23 8 24 25 26 27 28 Dr. Collins set forth a summary of the medical records he reviewed, and the records regarding Plaintiff’s vision are not included in that summary. Moreover, had Dr. Collins been aware of those records, given their content, one would expect that he would at least comment on such records before opining regarding Plaintiff’s lack of vision problems. 9 The significance of this date is that it places the onset of Plaintiff’s disability after Plaintiff’s coverage under the Policy would have expired. 10 As noted previously, there is no information on the frequency, duration, or intensity of Plaintiff’s day-to-day activities or the nature of the tasks undertaken by Plaintiff during her trip to settle her mother’s estate. Thus, the fact that Plaintiff could engage in these activities reveals little regarding her ability to perform her job duties on a daily basis. 24 1 Plaintiff experienced generalized anxiety disorder, depression, sudden bouts of crying, 2 insomnia, poor concentration, memory loss, and obsessive thoughts. (AR 11-12, 18- 3 20.) And Dr. Homan’s February 27, 2015 letter expressly linked a number of 4 Plaintiff’s job-specific limitations to her depression and generalized anxiety disorder, 5 both of which were diagnosed well before the date of the letter itself, as early as 6 September 19, 2014. (AR 171.) Furthermore, Dr. Raff appears to have based his opinion in part on the 7 8 subjective nature of Plaintiff’s complaints regarding memory, focus, and 9 concentration. (AR 384-85.) While these complaints are indeed subjective in nature, 10 a claimant cannot be faulted to failing to provide objective evidence regarding 11 symptomology that is inherently subjective. 11 For all these reasons, the Court finds 12 unpersuasive Dr. Raff’s conclusion that Plaintiff was able to perform her job duties 13 before February 27, 2015. Finally, like Dr. Collins, Dr. Raff was asked about side effects of Plaintiff’s 14 15 medications. Dr. Raff stated: “The documentation provided for review does not 16 indicate that the claimant experienced adverse side effects from any medication or 17 combination of medications.” (AR 385.) However, as noted above, Plaintiff’s 18 medical records indicate she experienced side effects that made her drowsy and 19 lightheaded. Therefore, Dr. Raff’s opinion on this issue is also unpersuasive. 20 D. 21 In this case, if Plaintiff actually received (or in the future actually receives) 22 SSDI benefits, the terms of the Policy make those benefits subject to offset. However, 23 the record here reflects that Plaintiff’s application for SSDI benefits was denied, and 24 that she did not appeal that denial. (Pltf. Resp. Br. at 19.) The only question, then, is 25 whether claimant’s failure to file an appeal of the denial of her SSDI benefits entitles 26 11 27 28 Offset of Social Security Disability Benefits Moreover, Dr. Raff refers in passing to the availability of psychological testing to confirm these subjective complaints, Prudential did not ever communicate that such tests were required in order to prove Plaintiff’s eligibility for benefits under the Policy. Therefore, Prudential cannot rely on the lack of such testing in denying benefits. Harlick v. Blue Shield of California, 686 F.3d 699, 719 (9th Cir. 2012). 25 1 Prudential to offset estimated SSDI benefits even though Plaintiff has received no 2 SSDI benefits. 3 The Court concludes that Prudential is not entitled to offset Plaintiff’s estimated 4 SSDI benefits because Prudential never communicated to Plaintiff she should pursue 5 an appeal. (See AR 500 (referring to the claimant’s responsibility to pursue appeals at 6 “all administrative levels Prudential feels are necessary”).) Here, the record is not 7 entirely clear as to when Plaintiff applied for SSDI benefits or when she received an 8 adverse determination regarding her application for SSDI benefits, but her 9 psychologist’s notes from June 9, 2015 indicate that her SSDI application had been 10 denied. (AR 270.) The Policy does not require a claimant to notify Prudential 11 regarding an adverse initial determination (or any adverse determination) as to a claim 12 for SSDI benefits, and Prudential did not make any inquiry regarding whether 13 claimant applied for SSDI benefits until September 15, 2015, when it sought such 14 information from Plaintiff’s counsel. By this time, the deadline to seek 15 reconsideration of the denial of SSDI benefits had expired. See 20 C.F.R. 16 § 404.909(a)(1) (reconsideration must be sought within 60 days of denial). On this 17 record, the Court concludes that estimated SSDI benefits may not be offset from 18 Plaintiff’s LTD benefits. 19 E. “Any Occupation” and Mental Illness Limitations 20 Because the Court concludes that Plaintiff has established eligibility for benefits 21 only through the last estimated return to work date in the administrative record, and 22 because that time period reflects approximately 11 months of eligibility, the Court 23 makes no conclusion regarding whether the “any occupation” or “mental illness” 24 limitations apply. Whether Plaintiff’s eligibility for benefits continued after 25 December 31, 2015, is a question to be determined on remand. The same may be true 26 regarding whether the “any occupation” or “mental illness” limitations apply to limit 27 benefits after the first 24 months of benefits. 28 26 1 2 III. CONCLUSION As set forth herein, the Court concludes that Plaintiff has established eligibility 3 for benefits under the Policy beginning on her first day of eligibility after expiration of 4 the elimination period (that is, July 28, 2014 plus 182 days) and continuing through 5 December 31, 2015. Prudential is not entitled to offset benefits due under the Policy 6 by Plaintiff’s estimated SSDI benefits. The Court remands Plaintiff’s claim to the 7 plan administrator for further action that is consistent with the terms of the Policy and 8 this Order. 9 10 IT IS SO ORDERED. DATED: March 22, 2018 11 12 13 _________________________________ The Hon. Josephine L. Staton United States District Judge 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 27

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