Federal Trade Commission v. Hope for Car Owners, LLC et al
Filing
40
STIPULATED FINAL ORDER FOR PERMANENT INJUNCTION AND SETTLEMENT OF CLAIMS AS TO DEFENDANT PATRICK FREEMAN, signed by Judge Garland E. Burrell, Jr., on 11/29/12. This Court retains jurisdiction of this matter for purposes of construction, modification, and enforcement of this Order. CASE CLOSED (Kastilahn, A)
1
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF CALIFORNIA
2
3
4
FEDERAL TRADE COMMISSION,
Case No. 2:12-cv-00778-GEB-EFB
Plaintiff,
5
6 v.
7 HOPE FOR CAR OWNERS, LLC, et al.,
8
STIPULATED FINAL ORDER FOR
PERMANENT INJUNCTION AND
SETTLEMENT OF CLAIMS AS TO
DEFENDANT PATRICK
FREEMAN
Defendants.
9
10
Plaintiff Federal Trade Commission (“FTC”) commenced this civil action on March 27,
11
2012, pursuant to Section 13(b) of the FTC Act, 15 U.S.C. § 53(b), to obtain preliminary and
12
13
permanent injunctive and other equitable relief for Defendants’ alleged violations of Section 5 of
14 the FTC Act, 15 U.S.C. § 45, in connection with the marketing and sale of motor vehicle loan
15 assistance relief services. See Dkt. No. 1. On April 4, 2012, the Court issued a Temporary
16
Restraining Order. See Dkt. No. 17. On April 16, 2012, the FTC and defendant Patrick Freeman
17
18
agreed to, and the Court entered, a stipulated Preliminary Injunction. See Dkt. No. 22. On April
19 16, 2012, this action was referred to the undersigned Magistrate Judge pursuant to Local Rule
20 302(c)(21). See Dkt. No. 22 at 11; see also 28 U.S.C. § 636(c). Now, the FTC and Defendant
21 Patrick Freeman (“Settling Defendant”) hereby stipulate to the entry of this Final Order for
22
Permanent Injunction and Settlement of Claims (“Order”).
23
FINDINGS
24
25
By stipulation of the parties and being advised of the premises, the Court finds:
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28 Stipulated Final Order
Page 1 of 21
1 1.
2
This is an action by the FTC instituted under Section 13(b) of the FTC Act, 15 U.S.C. §
53(b). The Complaint seeks both permanent injunctive relief and equitable monetary
3
relief for the Settling Defendant’s alleged deceptive acts or practices as alleged therein.
4
5
2.
The FTC has the authority under Section 13(b) of the FTC Act to seek the relief it has
6
requested, and the Complaint states a claim upon which relief can be granted against the
7
Settling Defendant.
8
3.
This Court has jurisdiction over the subject matter of this case and has jurisdiction over
9
the Settling Defendant. Venue in the Eastern District of California is proper.
10
11
4.
The activities of the Settling Defendant, as alleged in the Complaint, are in or affecting
12
commerce, as defined in Section 4 of the FTC Act, 15 U.S.C. § 44.
13 5.
The FTC and the Settling Defendant stipulate and agree to entry of this Order, without
14
trial or final adjudication of any issue of fact or law, to settle and resolve all matters in
15
16
dispute arising from the conduct alleged in the Complaint to the date of entry of this
17
Order. This settlement does not settle and resolve any matters not alleged in the
18
Complaint. This Order is for settlement purposes only, and does not constitute and shall
19
not be interpreted to constitute an admission by the Settling Defendant or a finding that
20
the law has been violated as alleged in the Complaint, or that the facts alleged in the
21
22
Complaint, other than the jurisdictional facts or as provided in Sections VI.D and VII of
23
this Order, are true.
24 6.
The Settling Defendant waives all rights to seek judicial review or otherwise challenge or
25
contest the validity of this Order. The Settling Defendant also waives any claim that he
26
may have held under the Equal Access to Justice Act, 28 U.S.C. § 2412, concerning the
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28 Stipulated Final Order
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1
prosecution of this action to the date of this Order. Each settling party shall bear its own
2
costs and attorneys fees.
3
7.
This action and the relief awarded herein are in addition to, and not in lieu of, other
4
5
remedies as may be provided by law, including both civil and criminal remedies.
6 8.
Entry of this Order is in the public interest.
7
8
DEFINITIONS
1.
“Assisting others” includes, but is not limited to, providing any of the following goods or
9
services to another person:
10
A.
11
performing customer service functions, including, but not limited to, receiving or
responding to consumer complaints;
12
13
B.
14
formulating or providing, or arranging for the formulation or provision of, any
telephone sales script or any other marketing material, including but not limited
15
to, the text of any Internet website, email, or other electronic communication;
16
17
C.
providing names of, or assisting in the generation of, potential customers;
18
D.
performing marketing services of any kind; or
19
E.
acting or serving as an owner, officer, director, manager, or principal of any entity.
20
2.
“Competent and reliable evidence” means tests, analyses, research, studies, or other
21
22
evidence based on the expertise of professionals in the relevant area, that has been
23
conducted and evaluated in an objective manner by persons qualified to do so, using
24
procedures generally accepted in the profession to yield accurate and reliable results.
25 3.
“Customer” means any person who has paid, or may be required to pay, for products,
26
services, plans, or programs offered for sale or sold by any other person.
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28 Stipulated Final Order
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1 4.
2
“Document” is equal in scope and synonymous in meaning to the usage of the term in
Federal Rule of Civil Procedure 34(a), and includes writings, drawings, graphs, charts,
3
photographs, audio and video recordings, computer records, and any other data
4
5
compilations from which information can be obtained. A draft or non-identical copy is a
6
separate document within the meaning of the term.
7 5.
“Financial related product or service” means any product, service, plan, or program
8
represented, expressly or by implication, to:
9
A.
10
provide any consumer, arrange for any consumer to receive, or assist any
consumer in receiving, credit, debit, or stored value cards;
11
B.
12
13
improve, or arrange to improve, any consumer’s credit record, credit history, or
credit rating;
14
C.
provide advice or assistance to any consumer with regard to any activity or service
15
the purpose of which is to improve a consumer’s credit record, credit history, or
16
credit rating; or
17
18
D.
19
20
provide any consumer, arrange for any consumer to receive, or assist any
consumer in receiving, a loan or other extension of credit.
6.
“Material” means likely to affect a person’s choice of, or conduct regarding goods or
21
22
services.
23 7.
“Motor vehicle” means (a) any self-propelled vehicle designed for transporting persons
24
or property on a street, highway, or other road; (b) recreational boats and marine
25
equipment; (c) motorcycles; (d) motor homes, recreational vehicle trailers, and slide-in
26
campers; and (e) other vehicles that are titled and sold through dealers.
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28 Stipulated Final Order
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1 8.
2
“Motor vehicle loan” means any loan secured by title to a motor vehicle or otherwise
secured by the motor vehicle as collateral.
3
4
9.
“Motor vehicle loan assistance relief product or service” means any product, service,
5
plan, or program, offered or provided to the consumer in exchange for consideration, that
6
is represented, expressly or by implication, to assist or attempt to assist the consumer with
7
any of the following:
8
A.
stopping, preventing, or postponing any repossession of the consumer’s motor
9
vehicle, or otherwise saving the consumer’s motor vehicle from repossession;
10
11
B.
negotiating, obtaining, or arranging a modification of any term of a motor vehicle
12
loan, including a reduction in the amount of interest, principal balance, monthly
13
payments, or fees;
14
C.
obtaining any forbearance or modification in the timing of payments from any
15
motor vehicle loan holder or servicer on any motor vehicle loan;
16
17
D.
negotiating, obtaining, or arranging any extension of the period of time within
18
which the consumer may (i) cure his or her default on a motor vehicle loan, (ii)
19
reinstate his or her motor vehicle loan, (iii) redeem a motor vehicle, or (iv)
20
exercise any right to reinstate a motor vehicle loan or redeem a motor vehicle;
21
22
E.
any promissory note or contract secured by any motor vehicle; or
23
24
25
26
obtaining any waiver of an acceleration clause or balloon payment contained in
F.
negotiating, obtaining, or arranging a sale of a motor vehicle or any other
disposition of a motor vehicle loan other than a sale to a third party that is not the
motor vehicle loan holder.
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28 Stipulated Final Order
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1
The foregoing shall include any manner of claimed assistance, including, but not limited
2
to, auditing or examining a consumer’s motor vehicle loan application.
3
10.
“Person” means a natural person, organization, or other legal entity, including a
4
5
corporation, partnership, proprietorship, association, cooperative, or any other group or
6
combination acting as an entity.
7
ORDER
8
BAN ON ASSISTANCE RELIEF PRODUCTS AND SERVICES FOR SECURED AND
UNSECURED LOANS
9
10 I.
11
IT IS THEREFORE ORDERED that the Settling Defendant, whether acting directly or
through any other person, is permanently restrained and enjoined from:
12
13
A.
Advertising, marketing, promoting, offering for sale, or selling any motor vehicle
14
loan assistance relief product or service or any product, service, plan, or program
15
represented, expressly or by implication, to renegotiate, settle, or in any way alter
16
the terms of payment or other terms of the debt or obligation, between a person
17
and one or more secured or unsecured creditors or debt collectors, including but
18
not limited to, a reduction in the balance, interest rate, or fees owed by a person to
19
a secured or unsecured creditor or debt collector; and
20
21
22
23
B.
Assisting others engaged in advertising, marketing, promoting, offering for sale,
or selling any motor vehicle loan assistance relief product or service or any
product, service, plan, or program represented, expressly or by implication, to
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25
26
renegotiate, settle, or in any way alter the terms of payment or other terms of the
debt or obligation, between a person and one or more secured or unsecured
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28 Stipulated Final Order
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1
creditors or debt collectors, including but not limited to, a reduction in the
2
balance, interest rate, or fees owed by a person to a secured or unsecured creditor
3
or debt collector.
4
PROHIBITED MISREPRESENTATIONS RELATING TO FINANCIAL RELATED
PRODUCTS OR SERVICES
5
6
II.
IT IS FURTHER ORDERED that the Settling Defendant and his officers, agents,
7
8
servants, employees, and attorneys, and those persons or entities in active concert or
9
participation with any of them who receive actual notice of this Order by personal service,
10
11
facsimile transmission, email, or otherwise, whether acting directly or through any
corporation, subsidiary, division, or other device, in connection with the advertising,
12
13
marketing, promotion, offering for sale or sale of any financial related product or service,
14
are hereby permanently restrained and enjoined from:
15
A.
16
17
Misrepresenting or assisting others in misrepresenting, expressly or by
implication, any material fact, including but not limited to:
1.
The terms or rates that are available for any loan or other extension of
18
19
credit, including but not limited to:
20
a.
closing costs or other fees;
21
b.
the payment schedule, the monthly payment amount(s), or other
22
23
payment terms, or whether there is a balloon payment; interest
rate(s), annual percentage rate(s), or finance charge; the loan
24
25
amount, the amount of credit, the draw amount, or outstanding
26
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28 Stipulated Final Order
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1
balance; the loan term, the draw period, or maturity; or any other
2
term of credit;
3
c.
the savings associated with the credit;
d.
the amount of cash to be disbursed to the borrower out of the
4
5
6
proceeds, or the amount of cash to be disbursed on behalf of the
7
borrower to any third parties;
8
e.
whether the payment of the minimum amount specified each
9
month covers both interest and principal, and whether the credit
10
has or can result in negative amortization;
11
f.
12
13
that the credit does not have a prepayment penalty or that no
prepayment penalty and/or other fees or costs will be incurred if
14
the consumer subsequently refinances; and
15
g.
16
than adjustable or adjustable rather than fixed;
17
18
2.
19
20
that the interest rate(s) or annual percentage rate(s) are fixed rather
Any person’s ability to improve or otherwise affect a consumer’s credit
record, credit history, or credit rating or ability to obtain credit;
3.
That any person can improve any consumer’s credit record, credit history,
21
or credit rating by permanently removing negative information from the
22
23
consumer’s credit record, credit history, or credit rating, even where such
24
information is accurate and not obsolete; and
25
4.
That a consumer will receive legal representation;
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28 Stipulated Final Order
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1
B.
2
Advertising or assisting others in advertising credit terms other than those terms
that actually are or will be arranged or offered by a creditor or lender.
3
PROHIBITED MISREPRESENTATIONS RELATING TO ANY PRODUCTS OR
SERVICES
4
5
III.
IT IS FURTHER ORDERED that the Settling Defendant and his officers, agents,
6
7
servants, employees, and attorneys, and those persons or entities in active concert or
8
participation with any of them who receive actual notice of this Order by personal service,
9
facsimile transmission, email, or otherwise, whether acting directly or through any
10
11
corporation, subsidiary, division, or other device, in connection with the advertising,
marketing, promotion, offering for sale or sale of any product, service, plan, or program
12
13
are hereby permanently restrained and enjoined from misrepresenting or assisting others
14
in misrepresenting, expressly or by implication, any material fact, including but not
15
limited to:
16
A.
17
Any material aspect of the nature or terms of any refund, cancellation, exchange,
or repurchase policy, including, but not limited to, the likelihood of a consumer
18
obtaining a full or partial refund, or the circumstances in which a full or partial
19
refund will be granted to the consumer;
20
21
B.
22
That any person is affiliated with, endorsed or approved by, or otherwise
connected to any other person; government entity; public, non-profit, or other
23
non-commercial program; or any other program;
24
25
26
C.
The nature, expertise, position, or job title of any person who provides any
product, service, plan, or program;
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28 Stipulated Final Order
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1
D.
2
That any person will provide any product, service, plan, or program to any
consumer;
3
E.
That any person providing a testimonial has purchased, received, or used the
4
product, service, plan, or program;
5
F.
6
7
That the experience represented in a testimonial of the product, service, plan, or
program represents the person’s actual experience resulting from the use of the
8
product, service, plan, or program under the circumstances depicted in the
9
advertisement;
10
G.
11
The total costs to purchase, receive, or use, or the quantity of, the product, service,
plan, or program;
12
13
H.
14
Any material restriction, limitation, or condition on purchasing, receiving, or
using the product, service, plan, or program; or
15
I.
16
product, service, plan, or program.
17
18
SUBSTANTIATION FOR BENEFIT, PERFORMANCE, AND EFFICACY CLAIMS
19 IV.
20
Any material aspect of the performance, efficacy, nature, or characteristics of the
IT IS FURTHER ORDERED that the Settling Defendant and his officers, agents,
servants, employees, and attorneys, and those persons or entities in active concert or
21
22
participation with any of them who receive actual notice of this Order by personal service,
23
facsimile transmission, email, or otherwise, whether acting directly or through any
24
corporation, subsidiary, division, or other device, in connection with the advertising,
25
marketing, promotion, offering for sale, or sale of any product or service are hereby
26
permanently restrained and enjoined from making any representation or assisting others in
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28 Stipulated Final Order
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1
2
making any representation, expressly or by implication, about the benefits, performance,
or efficacy of such product or service, unless at the time such representation is made, the
3
Settling Defendant possesses and relies upon competent and reliable evidence that
4
5
substantiates that the representation is true.
PROHIBITION ON DISCLOSING CUSTOMER INFORMATION
6
7 V.
8
IT IS FURTHER ORDERED that the Settling Defendant and his successors, assigns,
officers, agents, servants, employees, and attorneys, and those persons or entities in active
9
10
concert or participation with any of them who receive actual notice of this Order by
11
personal service, facsimile transmission, email, or otherwise, whether acting directly or
12
through any corporation, subsidiary, division, or other device, are permanently restrained
13
and enjoined from:
14
A.
disclosing, using, or benefitting from customer information, including the name,
15
address, telephone number, email address, social security number, other
16
17
identifying information, or any data that enables access to a customer’s account
18
(including a credit card, bank account, or other financial account) of any person
19
that any Defendant obtained prior to entry of this Order in connection with the
20
advertising, marketing, promotion, offering for sale or sale of any motor vehicle
21
loan assistance relief product or service, and
22
23
B.
failing to dispose of such customer information in all forms in his possession,
24
custody, or control within thirty (30) days after entry of this Order. Disposal shall
25
be by means that protect against unauthorized access to the customer information,
26
such as by burning, pulverizing, or shredding any papers, and by erasing or
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28 Stipulated Final Order
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1
destroying any electronic media, to ensure that the customer information cannot
2
practicably be read or reconstructed.
3
Provided, however, that customer information need not be disposed of, and may be
4
5
disclosed, to the extent requested by a government agency or required by a law,
6
regulation, or court order.
7
8
MONETARY JUDGMENT
VI.
IT IS FURTHER ORDERED that:
9
10
A.
Judgment is hereby entered against the Settling Defendant in the amount of
11
THREE HUNDRED SIXTY TWO THOUSAND, THREE HUNDRED AND
12
EIGHTY EIGHT DOLLARS ($362,388); provided, however, that this judgment
13
shall be suspended, subject to Section VII of this Order.
14
B.
Any funds received by the FTC pursuant to this Section shall be deposited into a
15
16
fund administered by the FTC or its agent to be used for equitable relief, including
17
but not limited to consumer redress and any attendant expenses for the
18
administration of any redress funds. In the event that direct redress to consumers
19
is wholly or partially impracticable or funds remain after redress is completed, the
20
FTC may apply any remaining funds for such other equitable relief, including but
21
22
not limited to consumer information remedies, as the FTC determines to be
23
reasonably related to the practices alleged in the Complaint. Any funds not used
24
for such equitable relief shall be deposited to the U.S. Treasury as equitable
25
disgorgement. The Settling Defendant shall have no right to challenge the FTC’s
26
choice of remedies or the manner of distribution.
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1
C.
2
The Settling Defendant relinquishes all dominion, control, and title to the funds
paid to the fullest extent permitted by law. The Settling Defendant shall make no
3
claim to or demand for return of the funds, directly or indirectly, through counsel
4
or otherwise
5
6
D.
7
The Settling Defendant agrees that the facts as alleged in the Complaint filed in
this action shall be taken as true without further proof in any bankruptcy case or
8
subsequent civil litigation pursued by the FTC to enforce its rights to any payment
9
or money judgment pursuant to this Order, including but not limited to a
10
11
nondischargeability complaint in any bankruptcy case. The Settling Defendant
12
further stipulates and agrees that the facts alleged in the Complaint establish all
13
elements necessary to sustain an action by the Commission pursuant to Section
14
523(a)(2)(A) of the Bankruptcy Code, 11 U.S.C. § 523(a)(2)(A), and that this
15
Order shall have collateral estoppel effect for such purposes. Notwithstanding
16
17
anything to the contrary in this Order, the Settling Defendant expressly retains the
18
right and ability to contest all or any of the facts alleged in the Complaint filed in
19
this action in: (1) any criminal proceeding; and (2) any civil or administrative
20
proceeding to which the FTC is not a party.
21
22
E.
The judgment entered pursuant to this Section is equitable monetary relief, solely
23
remedial and restitutionary in nature, and not a fine, penalty, punitive assessment
24
or forfeiture.
25
26
F.
Upon request, the Settling Defendant is hereby required, in accordance with 31
U.S.C. § 7701, to furnish to the FTC his tax identification number, which shall be
27
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1
used for purposes of collecting and reporting on any delinquent amount arising
2
out of this Order.
3
G.
Pursuant to Section 604(a)(1) of the Fair Credit Reporting Act, 15 U.S.C.
4
5
§ 1681b(a)(1), any consumer reporting agency may furnish a consumer report
6
concerning the Settling Defendant to the FTC, which shall be used for purposes of
7
collecting and reporting on any delinquent amount arising out of this Order.
8
RIGHT TO REOPEN
9
10
VII.
IT IS FURTHER ORDERED that, the FTC’s agreement to, and the Court’s approval
11
of, this Order is expressly premised on the truthfulness, accuracy and completeness of the
12
Settling Defendant’s financial statement previously submitted to the FTC. If, upon
13
motion by the FTC, the Court finds that the financial statement of the Settling Defendant
14
contains any material misrepresentation or omission, the judgment entered in Section VI
15
16
of this Order shall be reinstated and become immediately due and payable as to the
17
Settling Defendant, less any amounts turned over to the FTC or its designated agent
18
pursuant to Section VI of this Order; provided, however, that in all other respects this
19
Order shall remain in full force and effect unless otherwise ordered by the Court; and,
20
provided further, that proceedings instituted under this provision would be in addition to,
21
22
and not in lieu of, any other civil or criminal remedies as may be provided by law,
23
including any other proceedings that the FTC may initiate to enforce this Order. For
24
purposes of this Section, the Settling Defendant waives any right to contest any of the
25
allegations in the Complaint. Notwithstanding anything to the contrary in this Order, the
26
Settling Defendant expressly retains the right and ability to contest all or any of the facts
27
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1
alleged in the Complaint filed in this action in: (1) any criminal proceeding; and (2) any
2
civil or administrative proceeding to which the FTC is not a party.
3
ORDER ACKNOWLEDGMENTS
4
5
VIII. IT IS FURTHER ORDERED that the Settling Defendant obtain acknowledgments of
6
receipt of this Order:
7
A.
8
The Settling Defendant, within 7 days of entry of this Order, must submit to the
FTC an acknowledgment of receipt of this Order sworn under penalty of perjury.
9
10
B.
For 5 years after entry of this Order, the Settling Defendant, for any business that
11
he, individually or collectively with any other person, is the majority owner or
12
directly or indirectly controls, must deliver a copy of this Order to: (1) all
13
principals, officers, directors, and managers; (2) all employees, agents, and
14
representatives who participate in conduct related to the subject matter of the
15
Order; and (3) any business entity resulting from any change in structure as set
16
17
forth in the Section titled Compliance Reporting. Delivery must occur within 7
18
days of entry of this Order for current personnel.
19
20
C.
From each individual or entity to which the Settling Defendant delivered a copy of
this Order, the Settling Defendant must obtain, within 30 days, a signed and dated
21
22
acknowledgment of receipt of this Order.
COMPLIANCE REPORTING
23
24 IX.
IT IS FURTHER ORDERED that the Settling Defendant make timely submissions to
25
the FTC:
26
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28 Stipulated Final Order
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1
2
A.
One year after entry of this Order, the Settling Defendant must submit a
compliance report, sworn under penalty of perjury. The Settling Defendant must:
3
1.
identify all telephone numbers and all email, Internet, physical, and postal
4
addresses, including all residences;
5
6
2.
7
identify all titles and roles in all business activities, including any business
for which the Settling Defendant performs services whether as an
8
employee or otherwise and any entity in which the Settling Defendant has
9
any ownership interest;
10
11
3.
describe in detail the Settling Defendant’s involvement in each such
12
business, including title, role, responsibilities, participation, authority,
13
control, and any ownership;
14
4.
designate at least one telephone number and an email, physical, and postal
15
address as points of contact, which representatives of the FTC may use to
16
communicate with the Settling Defendant;
17
18
5.
19
20
identify all of the Settling Defendant’s businesses by all of their names,
telephone numbers, and physical, postal, email, and Internet addreses;
6.
describe the activities of each business, including the products and
21
services offered, the means of advertising, marketing, and sales;
22
23
7.
with each Section of this Order; and
24
25
26
describe in detail whether and how the Settling Defendant is in compliance
8.
provide a copy of each Order Acknowledgment obtained pursuant to this
Order, unless previously submitted to the FTC;
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28 Stipulated Final Order
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1
B.
2
For 20 years following entry of this Order, the Settling Defendant must submit a
compliance notice, sworn under penalty of perjury, within 14 days of any change
3
in the following:
4
5
1.
name, including aliases or fictitious name, residence address;
6
2.
title or role in any business activity, including any business for which the
7
Settling Defendant performs services whether as an employee or otherwise
8
and any entity in which such Defendant has any ownership interest, and
9
identify its name, physical address, and Internet address, if any;
10
11
3.
any designated point of contact; or
12
4.
the structure of any entity that the Settling Defendant has any ownership
13
interest in or directly or indirectly controls that may affect compliance
14
obligations arising under this Order, including: creation, merger, sale, or
15
dissolution of the entity or any subsidiary, parent, or affiliate that engages
16
in any acts or practices subject to this Order;
17
18
C.
19
The Settling Defendant must submit to the FTC notice of the filing of any
bankruptcy petition, insolvency proceeding, or any similar proceeding by or
20
against him within 14 days of its filing.
21
22
D.
Any submission to the FTC required by this Order to be sworn under penalty of
23
perjury must be true and accurate and comply with 28 U.S.C. § 1746, such as by
24
concluding: “I declare under penalty of perjury under the laws of the United
25
States of America that the foregoing is true and correct. Executed on:_____” and
26
supplying the date, signatory’s full name, title (if applicable), and signature.
27
28 Stipulated Final Order
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1
E.
2
Unless otherwise directed by a FTC representative in writing, all submissions to
the FTC pursuant to this Order must be emailed to DEbrief@ftc.gov or sent by
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overnight courier (not the U.S. Postal Service) to: Associate Director for
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Enforcement, Bureau of Consumer Protection, Federal Trade Commission, 600
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Pennsylvania Avenue NW, Washington, DC 20580. The subject line must begin:
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FTC v. Hope for Car Owners, LLC, et al., Matter Number X120016.
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RECORDKEEPING
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X.
IT IS FURTHER ORDERED that the Settling Defendant must create certain records for
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20 years after entry of the Order, and retain each such record for 5 years. Specifically, the
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Settling Defendant, for any business in which the Settling Defendant is a majority owner
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or directly or indirectly controls, must maintain the following records:
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A.
Accounting records showing the revenues from all goods or services sold, all costs
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incurred in generating those revenues, and the resulting net profit or loss;
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B.
Personnel records showing, for each person providing services, whether as an
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employee or otherwise, that person’s: name, addresses, and telephone numbers;
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job title or position; dates of service; and, if applicable, the reason for termination;
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C.
Complaints and refund requests, whether received directly or indirectly, such as
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through a third party, and any response;
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D.
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All records necessary to demonstrate full compliance with each provision of this
Order, including all submissions to the FTC; and
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A copy of each advertisement or other marketing material.
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COMPLIANCE MONITORING
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28 Stipulated Final Order
Page 18 of 21
1 XI.
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IT IS FURTHER ORDERED that, for the purpose of monitoring the Settling
Defendant’s compliance with this Order, including the financial representations upon
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which the judgment was suspended:
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A.
Within 14 days of receipt of a written request from a representative of the FTC,
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the Settling Defendant must: submit additional compliance reports or other
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requested information, which must be sworn under penalty of perjury; appear for
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depositions; and produce documents, for inspection and copying. The FTC is also
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authorized to obtain discovery, without further leave of court, using any of the
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procedures prescribed by Federal Rules of Civil Procedure 29, 30 (including
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telephonic depositions), 31, 33, 34, 36, 45, and 69.
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B.
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For matters concerning this Order, the FTC is authorized to communicate directly
with the Settling Defendant. The Settling Defendant must permit representatives
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of the FTC to interview any employee or other person affiliated with the Settling
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Defendant who has agreed to such an interview. The person interviewed may
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have counsel present.
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C.
The FTC may use all other lawful means, including posing, through its
representatives, as consumers, suppliers, or other individuals or entities, to the
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Settling Defendant or any individual or entity affiliated with the Settling
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Defendant, without the necessity of identification or prior notice. Nothing in this
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Order limits the FTC’s lawful use of compulsory process, pursuant to Sections 9
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and 20 of the FTC Act, 15 U.S.C. §§ 49, 57b-1.
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28 Stipulated Final Order
Page 19 of 21
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28 Stipulated Final Order
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RETENTION OF JURISDICTION
XII.
IT IS FURTHER ORDERED that this Court retains jurisdiction of this matter for
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purposes of construction, modification, and enforcement of this Order.
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6 IT IS SO STIPULATED:
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______________________________
9 PATRICK FREEMAN, Defendant pro se
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______________________________
12 GREGORY A. ASHE
STEPHANIE K. ROSENTHAL
13 Federal Trade Commission
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Attorneys for Plaintiff
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IT IS SO ORDERED.
Dated: November 29, 2012
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GARLAND E. BURRELL, JR.
Senior United States District Judge
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Page 21 of 21
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