Oracle Corporation et al v. SAP AG et al
Filing
847
Declaration of Nitin Jindal in Support of 846 Memorandum in Opposition to Defendants' Motion to Exclude Expert Testimony of Paul K. Meyer filed byOracle International Corporation, Oracle USA Inc.. (Attachments: # 1 Exhibit A, # 2 Exhibit B, # 3 Exhibit C, # 4 Exhibit D, # 5 Exhibit E, # 6 Exhibit F, # 7 Exhibit G, # 8 Exhibit H, # 9 Exhibit I, # 10 Exhibit J, # 11 Exhibit K, # 12 Exhibit L, # 13 Exhibit M, # 14 Exhibit N, # 15 Exhibit O)(Related document(s) 846 ) (Pickett, Donn) (Filed on 9/9/2010)
Oracle Corporation et al v. SAP AG et al
Doc. 847 Att. 11
EXHIBIT K
Dockets.Justia.com
TomorrowNow Integration Meeting 25-26 January 2005
Stephen Tseng
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Participants
SAP:
Stephen Tseng
Thomas Ziemen
· · ·
Uwe Wieditz
TomorrowNow:
· ·
Andrew Nelson: ex-CEO; Responsible for Support Operations (Bryan, TX)
Seth Ravin: ex-President; Responsible for Business Development & Sales (Pleasanton, CA)
·
Others: as needed from TomorrowNow Management team in Bryan, TX
¤ SAP AG 2005, Title of Presentation / Speaker Name / 2
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Introduction
On behalf of Gerd Oswald, member of SAP's executive board responsible for Service & Support, welcome to the SAP community and eco-system
Merger presents a huge opportunity for us
Facing an exiting adventure with the unprecedented launch of our Safe Passage offering which surprised the analysts and especially ORACLE
Battle for the 12.500 PSFT customers has just started
TNow will serve as major cornerstone of our Go-to-market j strategy as our key Service-delivery unit
Scale, build-up and prepare the organization accordingly
Let's do it Together Now !!!
¤ SAP AG 2005, Title of Presentation / Speaker Name / 4
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Business and Resource Planning (1)
Customer base for TNow Maintenance Services
54 existing TNow customers, 200 planned for 2005 including JDE, up to 800 in 2009
2000 joint SAP/PSFT customer as primary focus, 300 covered in 2005
1: 2000 customers in 2009 (2,5x original TNow planning) 2: 4000 customers in 2009 (5x original TNow planning)
Overall 500 customers in 2005
Scenario
Scenario
Planning assumptions
customers per Primary Support Engineer, 7 PSE per 100 customers per Development Support Engineer, 13 DSE per 100
PeopleSoft Enterprise (20 FTE per 100 customers)
15:1
7,5:1
PeopleSoft Enterprise One and World (30 FTE per 100 customers)
customers per PSE (in 2005/2006), 10 PSE per 100
10:1
5:1 customers per DSE (in 2005/2006), 20 DSE per 100
Assuming PeopleSoft Enterprise planning ratios for 2009
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