Thomas v. Sprint Nextel Corporation et al

Filing 54

ORDER by Judge Thelton E. Henderson granting in part and denying in part 46 Motion to Dismiss. Second amended complaint to be filed by 04/26/10. Case management conference continued to 06/14/10 at 1:30 PM. Joint case management conference statement due by 06/07/10. (tehlc3, COURT STAFF) (Filed on 3/30/2010)

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1 2 3 4 5 6 7 8 9 10 IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA RUDOLPH THOMAS and ASHELEE SMITH, Plaintiffs, v. SPRINT SOLUTIONS, INC., Defendant. NO. C08-5119 TEH ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT'S MOTION TO DISMISS United States District Court 11 For the Northern District of California 12 This matter comes before the Court on a motion to dismiss filed by Defendant Sprint 13 Solutions, Inc. ("Sprint"). After reviewing the parties' written arguments, the Court finds 14 this motion suitable for resolution without oral argument and VACATES the motion hearing 15 scheduled for April 5, 2010. For the reasons set forth below, the Court now GRANTS IN 16 PART and DENIES IN PART Sprint's motion. 17 18 BACKGROUND 19 Plaintiffs Rudolph Thomas and Ashelee Smith challenge the manner in which Sprint 20 charges its cellular telephone customers late fees and reconnect fees. As its name implies, a 21 late fee is charged when a payment is not received by its due date. If a customer's bill 22 remains unpaid for an unspecified period, Sprint allegedly impairs that customer's service 23 and imposes a $25 fee ­ the reconnect or impairment fee ­ to stop impairing the service. 24 25 26 27 28 Thomas and Smith seek to represent three classes: a. California Late Fee Damages/Restitution Class: All California residents who purchased Sprint cellular phone service primarily for personal, family or household purposes who paid Sprint a 5% late payment fee during the longest period allowed by law; 1 2 3 4 5 b. California Impairment Fee Damages/Restitution Class: All California residents who purchased Sprint cellular phone service primarily for personal, family or household purposes who paid Sprint a $25 impairment fee during the longest period allowed by law; c. California Injunctive Relief Class: All California residents who are current customers of Sprint. 6 First Am. Compl. ¶ 19. 7 Plaintiffs allege both that the late and reconnect fees are unlawful penalty fees and 8 that Sprint failed to adequately disclose these fees in the terms and conditions to which 9 customers must agree. Until January 2007, the terms and conditions provided that, "Past due 10 amounts accrue late charges until paid at the rate of 5% per month or at the highest rate United States District Court 11 allowed by law." Id. ¶ 30. After January 2007, the terms and conditions eliminated For the Northern District of California 12 reference to 5% and stated that "a late payment charge, which may be charged at the highest 13 rate permissible by law, may be applied to the total unpaid balance. We may also charge you 14 any costs we pay to a collection agency to collect unpaid balances from you." Id. The 15 complaint is less clear about the reconnect fees but alleges that, "During at least part of the 16 class period, Sprint did not disclose to consumers in its Terms and Conditions the amount of 17 its impairment fee." Id. ¶ 33. 18 The complaint alleges that Sprint charged Thomas late fees, which Thomas paid, on at 19 least three occasions: $6.80 in July 2008, $6.71 in August 2008, and $6.99 in October 2008. 20 The complaint is less specific about Smith and alleges only that she "has been charged and 21 has paid Penalty Fees on more than one occasion." Id. ¶ 10. The complaint elsewhere 22 defines "Penalty Fees" to include both late fees and impairment fees. Id. at 1. 23 On September 2, 2009, this Court granted in part and denied in part Sprint's motion to 24 stay. Based on pending proceedings before the Federal Communications Commission 25 ("FCC") to determine whether late fees charged by cellular telephone carrier are "rates" 26 under 47 U.S.C. § 332(c)(3)(A) and, if so, whether they are reasonable under applicable law, 27 the Court stayed the case except as to the "third cause of action [in the then-operative 28 original complaint], under California Business and Professions Code section 17200, to the 2 1 extent it is based on allegations that Sprint unlawfully failed to disclose the late fees charged 2 to customers." Sept. 2, 2009 Order at 2. Pursuant to the parties' stipulation and Court order, 3 Plaintiffs filed the First Amended Complaint on January 27, 2010. In their stipulation, the 4 parties agreed that: 5 6 7 8 9 The First Amended Class Action Complaint for Damages and Injunctive Relief is stayed pursuant to the Court's September 2, 2009 Order, except to the extent it is based on allegations that Sprint, unfairly, deceptively or unlawfully failed to disclose the late fees or impairment fees charged to customers. This stipulation is without prejudice to each party's right to present argument to the Court regarding the precise scope of the stay as it relates to new or amended allegations in the First Amended Complaint. 10 Jan. 27, 2010 Stip. ¶ 2. United States District Court 11 For the Northern District of California 12 LEGAL STANDARD 13 Defendants move to dismiss this case under both Rule 12(b)(6) and Rule 12(b)(1) of 14 the Federal Rules of Civil Procedure. Dismissal is appropriate under Rule 12(b)(6) when a 15 plaintiff's allegations fail "to state a claim upon which relief can be granted." In ruling on a 16 motion to dismiss, a court must "accept all material allegations of fact as true and construe 17 the complaint in a light most favorable to the non-moving party." Vasquez v. Los Angeles 18 County, 487 F.3d 1246, 1249 (9th Cir. 2007). Courts are not, however, "bound to accept as 19 true a legal conclusion couched as a factual allegation." Ashcroft v. Iqbal, 129 S. Ct. 1937, 20 1949-50 (2009) (citation omitted). Courts may also disregard factual allegations that are 21 controverted by any of the following: exhibits attached to the complaint, matters subject to 22 judicial notice, or documents necessarily relied on by the complaint and whose authenticity 23 no party questions. Lee v. City of Los Angeles, 250 F.3d 668, 688-89 (9th Cir. 2001). 24 A Rule 12(b)(6) dismissal "can be based on the lack of a cognizable legal theory or 25 the absence of sufficient facts alleged under a cognizable legal theory." Balistreri v. Pacifica 26 Police Dep't, 901 F.2d 696, 699 (9th Cir. 1990). To survive a motion to dismiss, a plaintiff 27 must plead "enough facts to state a claim to relief that is plausible on its face." Bell Atlantic 28 Corp. v. Twombly, 550 U.S. 544, 570 (2007). Plausibility does not equate to probability, but 3 1 it requires "more than a sheer possibility that a defendant has acted unlawfully." Iqbal, 129 2 S. Ct. at 1949. "A claim has facial plausibility when the plaintiff pleads factual content that 3 allows the court to draw the reasonable inference that the defendant is liable for the 4 misconduct alleged." Id. Dismissal of claims that fail to meet this standard should be with 5 leave to amend unless it is clear that amendment could not possibly cure the complaint's 6 deficiencies. Steckman v. Hart Brewing, Inc., 143 F.3d 1293, 1296 (9th Cir. 1998). 7 Rule 12(b)(1) provides for dismissal of a claim for lack of subject matter jurisdiction. 8 A motion brought under this rule may raise either a facial or a factual attack. Safe Air for 9 Everyone v. Meyer, 373 F.3d 1035, 1039 (9th Cir. 2004). "In a facial attack, the challenger 10 asserts that the allegations contained in a complaint are insufficient on their face to invoke United States District Court 11 federal jurisdiction. By contrast, in a factual attack, the challenger disputes the truth of the For the Northern District of California 12 allegations that, by themselves, would otherwise invoke federal jurisdiction." Id. On a facial 13 attack, dismissal is appropriate only if the complaint's allegations, which are assumed to be 14 true, are insufficient to support a finding of jurisdiction. Wolfe v. Strankman, 392 F.3d 358, 15 362 (9th Cir. 2004). On a factual attack, "no presumption of truthfulness attaches to the 16 plaintiff's allegations" if the challenged jurisdictional facts are not intertwined with the 17 merits of the case, and the court "may hear evidence and make findings of fact necessary to 18 rule on the subject matter jurisdiction question prior to trial." Rosales v. United States, 824 19 F.2d 799, 803 (9th Cir. 1987). 20 21 22 23 24 Id. 25 // 26 // 27 // 28 // 4 However, if the jurisdictional issue and substantive claims are so intertwined that resolution of the jurisdictional question is dependent on factual issues going to the merits, the district court should employ the standard applicable to a motion for summary judgment and grant the motion to dismiss for lack of jurisdiction only if the material jurisdictional facts are not in dispute and the moving party is entitled to prevail as a matter of law. 1 DISCUSSION 2 I. 3 Clarification of the Court's Stay Order The Court first resolves the parties' dispute over whether the stay applies to paragraph 4 52 of the First Amended Complaint. The disputed paragraph alleges the following: 5 6 7 8 9 In addition, Sprint violates Section 1770(a)(19) of the CLRA [Consumers Legal Remedies Act] because it is unconscionable to insert undisclosed, significant monetary penalty fees into a contractual provision. The late fee alone amounts to at a minimum 60% annual penalty rate on any amount owed. The impairment fee is even more disproportionate and excessive. To insert these Penalty Fees into an adhesive contract that contains a $200 cancellation fee without disclosing the amount of the fees is unconscionable. See Cal. Civ. Code § 1770(a)(19). 10 First Am. Compl. ¶ 52. United States District Court 11 For the Northern District of California The allegations in this paragraph are stayed, but only in part. To the extent that the 12 paragraph alleges that the CLRA is violated by failure to disclose the amounts of the late and 13 reconnect fees, the allegations are not covered by the stay. However, to the extent that the 14 paragraph alleges that the CLRA is violated because the charged fees are excessive, the 15 allegations are included in the stay. Until the stay is lifted, this Court will not decide whether 16 the amounts charged by Sprint as a late fee or reconnect fee are reasonable or lawful; the 17 Court will consider only whether, assuming the fees were lawful, Sprint adequately disclosed 18 them. Thus, the only question in relation to paragraph 52 that is not covered by the stay is 19 whether it is unconscionable to insert provisions for late fees and reconnect fees into a 20 contract without disclosing the specific amounts of those fees. 21 The same analysis applies to Plaintiffs' claims under California Business and 22 Professions Code section 17200, the state's Unfair Competition Law ("UCL"). If resolution 23 of an allegation under the UCL would require the Court to determine whether the fee itself 24 was excessive or unlawful, then the claim is stayed. 25 26 II. 27 Plaintiffs' Standing to Sue Turning to the substance of Sprint's motion to dismiss, the company's first contention 28 is that neither Thomas nor Smith has standing to sue under the UCL. Although standing can 5 1 be a question of subject matter jurisdiction raised under Federal Rule of Civil Procedure 2 12(b)(1), the arguments raised by Sprint concern statutory standing and not standing under 3 Article III of the United States Constitution. The California Supreme Court has explained 4 that, to have standing under the UCL, "a class representative proceeding on a claim of 5 misrepresentation as the basis of his or her UCL action must demonstrate actual reliance on 6 the allegedly deceptive or misleading statements." In re Tobacco II Cases, 46 Cal. 4th 298, 7 306 (2009). The court was interpreting the requirements of California Business and 8 Professions Code section 17204, which provides that "a private enforcement action under the 9 UCL can only be brought by `a person who has suffered injury in fact and has lost money or 10 property as a result of the unfair competition.'" Id. at 324-25 (quoting Cal. Bus. & Prof. United States District Court 11 Code § 17204). For the Northern District of California 12 It may well be that a person who lacks statutory standing under the UCL also lacks 13 Article III standing. See id. at 325 n.16 (discussing the plaintiffs' argument that Proposition 14 64, which modified section 17204, "was intended to do no more than require federal article 15 III standing"). However, Sprint has argued only that Plaintiffs do not meet the requirements 16 for standing under the UCL, not that they do not meet the requirements for standing under 17 Article III. Because "a dismissal for lack of statutory standing is properly viewed as a 18 dismissal for failure to state a claim rather than a dismissal for lack of subject matter 19 jurisdiction," Sprint's motion is therefore viewed properly under Federal Rule of Civil 20 Procedure 12(b)(6) rather than 12(b)(1). Vaughn v. Bay Envtl. Mgmt., Inc., 567 F.3d 1021, 21 1024 (9th Cir. 2009). The Court therefore does not consider the external evidence presented 22 by Sprint concerning the fees that have been paid by Thomas and Smith and the dates of their 23 contract renewals. 24 Nonetheless, Plaintiffs' allegations fail to establish statutory standing even under the 25 12(b)(6) standard. The UCL requires that a named class representative must demonstrate 26 "actual reliance" to have standing to sue ­ i.e., the plaintiff must show "that the defendant's 27 misrepresentation or nondisclosure was an immediate cause of the plaintiff's injury28 producing conduct." Tobacco II, 46 Cal. 4th at 326 (citations and internal quotations 6 1 omitted). The misrepresentation or nondisclosure need not be "the sole or even the 2 predominant or decisive factor influencing [the plaintiff's] conduct"; instead, "it is enough 3 that the representation has played a substantial part, and so had been a substantial factor, in 4 influencing his decision." Id. (citations and internal quotations omitted). Contrary to 5 Plaintiffs' assertions, this latter language does not eliminate the requirement that the 6 defendant's conduct be an immediate cause; it merely clarifies that "the plaintiff need not 7 demonstrate it was the only cause." Id. One way of demonstrating that a misrepresentation 8 was the immediate cause of the plaintiff's injury is by showing that "the plaintiff in all 9 reasonable probability would not have engaged in the injury-producing conduct" if the 10 misrepresentation were absent. Id. (citations and internal quotations omitted). United States District Court 11 For the Northern District of California Here, Plaintiffs fail to allege facts that, if proven, would demonstrate actual reliance. 12 They rely on allegations that Thomas "would have given . . . disclosure [of the amount of late 13 fees that might be charged] substantial consideration in deciding whether or not to renew," 14 First Am. Compl. ¶ 38; that Smith "would have considered the amount of [the late and 15 reconnect] fees in deciding her course of action in deciding whether to enter into a contract 16 with Sprint," id. ¶ 40; and that "had the Penalty Fees been disclosed, Plaintiffs would have 17 considered this information in making their choices about purchasing cellular service," id. 18 ¶ 60. This is insufficient. It is not enough for Plaintiffs to allege that they would have 19 considered the exact amounts of the late and reconnect fees had such information been 20 disclosed; Plaintiffs must also allege that the failure to disclose "played a substantial part" in 21 their decisions to contract with Sprint. Tobacco II, 46 Cal. 4th at 326 (citation and internal 22 quotations omitted). If Plaintiffs would have considered the information but would have 23 nonetheless entered into a contract, then they do not have standing to sue under the UCL 24 because they would not be able to show that Sprint's nondisclosure was the immediate cause 25 of their injuries. See Laster v. T-Mobile USA, Inc., Case No. 05cv1167, 2009 U.S. Dist. 26 LEXIS 116228, at *19 (S.D. Cal. Dec. 14, 2009) (concluding that plaintiff failed to 27 demonstrate actual reliance by asserting that an alleged misrepresentation was a "substantial 28 factor in influencing his decision" when he admitted that he "`probably' would have bought 7 1 the phone" even if he had known the true facts). Accordingly, dismissal of Plaintiffs' UCL 2 claim for failure to allege statutory standing is proper under Rule 12(b)(6). 3 Although the Court did not consider the evidence presented by Sprint in reaching this 4 conclusion, it makes the following observations, none of which should be considered a final 5 decision on whether the evidence will ultimately establish or negate Plaintiffs' standing to 6 sue. First, if Plaintiffs amend the complaint, they should consider specifically alleging that 7 one of the named plaintiffs paid reconnect fees in addition to late fees. If they do not do so, 8 and instead merely repeat their allegation that "Smith has been charged and has paid Penalty 9 Fees on more than one occasion," First Am. Compl. ¶ 41, then the Court may invite a further 10 motion to dismiss, or order Plaintiffs to show cause, concerning whether any named plaintiff United States District Court 11 has Article III standing to assert claims based on the reconnect fee. For the Northern District of California 12 Second, the evidence presented by Sprint does not appear to establish that Thomas 13 and Smith knew the exact amount of the late fees at the time they entered into their initial 14 contracts with Sprint. Indeed, while Sprint claims that the terms and conditions to which 15 Thomas initially agreed "expressly provided for a late fee of 5%," Mot. at 11, the cited 16 exhibit actually states that late charges would accrue "at the rate of 5% per month or at the 17 highest rate allowed by law." Layne Decl. Ex. A at 7 (unpaginated) (emphasis added). As to 18 Smith, Sprint argues only that her "first bill disclosed the exact amount of the Late Fee, and 19 she had 29 days from the date of that bill to cancel her contract with Sprint without being 20 subject to an early termination fee." Mot. at 11. Even if this were true, it would not appear 21 to answer the question of whether Smith would have chosen to enter into a contract with 22 Sprint at all had she known the amount of the late fee. 23 24 III. 25 Whether Plaintiffs Have Stated a Claim The Court now turns to Sprint's arguments that Plaintiffs, even if they have standing, 26 have failed to state a claim under either the UCL or the CLRA. The Court's discussion is 27 limited to the claims that are not stayed ­ i.e., claims that do not require consideration of 28 whether the fees charged by Sprint are unlawful or excessive. 8 1 2 A. UCL The UCL "establishes three varieties of unfair competition ­ acts or practices which 3 are unlawful, or unfair, or fraudulent." Podolsky v. First Healthcare Corp., 50 Cal. App. 4th 4 632, 647 (1996). To state a claim under the fraudulent prong of the UCL, a plaintiff need not 5 plead all of the elements of a common law fraud claim ­ i.e., that the allegedly fraudulent 6 deception "be actually false, known to be false by the perpetrator and reasonably relied upon 7 by a victim who incurs damages." Tobacco II, 46 Cal. 4th at 312 (citation omitted). Instead, 8 the test is whether "members of the public are likely to be deceived." Podolsky, 50 Cal. App. 9 4th at 648 (citation omitted). In an omissions case, this means that the plaintiff must allege a 10 duty to disclose: "Absent a duty to disclose, the failure to do so does not support a claim United States District Court 11 under the fraudulent prong of the UCL." Berryman v. Merit Prop. Mgmt., Inc., 152 Cal. For the Northern District of California 12 App. 4th 1544, 1557 (2007). "This is because a consumer is not `likely to be deceived' by 13 the omission of a fact that was not required to be disclosed in the first place." Buller v. Sutter 14 Health, 160 Cal. App. 4th 981, 987 (2008). Similarly, "although a claim may be stated under 15 the CLRA in terms constituting fraudulent omissions, to be actionable the omission must be 16 contrary to a representation actually made by the defendant, or an omission of a fact the 17 defendant was obliged to disclose." Daughtery v. Am. Honda Motor Co., 144 Cal. App. 4th 18 824, 835 (2006). 19 California law provides that "[n]ondisclosure or concealment may constitute 20 actionable fraud" under four circumstances: 21 22 23 24 (1) when the defendant is in a fiduciary relationship with the plaintiff; (2) when the defendant had exclusive knowledge of material facts not known to the plaintiff; (3) when the defendant actively conceals a material fact from the plaintiff; and (4) when the defendant makes partial representations but also suppresses some material facts. 25 Heliotis v. Schuman, 181 Cal. App. 3d 646, 651 (1986). The first circumstance does not 26 apply here because Plaintiffs do not contend that they had a fiduciary relationship with 27 Sprint. "Each of the other three circumstances in which nondisclosure may be actionable 28 presupposes the existence of some other relationship between the plaintiff and defendant in 9 1 which a duty to disclose can arise." LiMandri v. Judkins, 52 Cal. App. 4th 326, 336-37 2 (1997). Such a duty exists in this case, as "a duty to disclose may arise from the relationship 3 between seller and buyer . . . or parties entering into any kind of contractual agreement." Id. 4 at 337 (citations omitted). The question is therefore whether the exact amounts of the late 5 and reconnect fees is "material," meaning that "a reasonable man would attach importance to 6 its existence or nonexistence in determining his choice of action in the transaction in 7 question." Tobacco II, 46 Cal. 4th at 327 (citations and internal quotations omitted). Sprint 8 has not argued that the amounts of the fees are immaterial. 9 Instead, Sprint relies on three district court cases concerning other cellular telephone 10 carriers' contracts to argue that it had no duty to disclose the actual amount of the late and United States District Court 11 reconnect fees in this case. However, these cases are distinguishable because the carriers For the Northern District of California 12 were simply passing on various government-related costs to consumers, and the courts 13 concluded that it was sufficient to disclose that fact without disclosing specific amounts to be 14 charged. Riensche v. Cingular Wireless LLC, Case No. C06-1325Z, 2009 U.S. Dist. LEXIS 15 95802, at *20 n.6 (W.D. Wash. Oct. 2, 2009); Janda v. T-Mobile, Case No. C05-3729 JSW, 16 2009 U.S. Dist. LEXIS 24395, at *20-21 (N.D. Cal. Mar. 13, 2009); Smale v. Cellco 17 Partnership, 547 F. Supp. 2d 1181,1186-87 (W.D. Wash. 2008).1 Here, the late and 18 reconnect fees are generated and controlled by Sprint and are therefore distinguishable. For 19 example, there is no concern that Sprint would be unduly burdened by having to update the 20 amount of these fees whenever, outside of its control, the government changed the tax rate. 21 See, e.g., Riensche, 2009 U.S. Dist. LEXIS 95802, at *20 n.6. Thus, the Court rejects 22 Sprint's argument that these cases establish that a wireless carrier is never required to 23 disclose the amount of any fee, regardless of whether it originates with the carrier or is 24 related to taxes or other government-related fees. 25 // 26 // 27 // 28 1 The Court notes that Janda was designated as "not for citation." 10 1 In short, Sprint has failed to persuade the Court that Plaintiffs, if they could 2 sufficiently allege standing, would fail to state a claim under the fraudulent prong of the 3 UCL.2 Leave to amend is therefore proper. 4 5 6 B. CLRA The only non-stayed CLRA claim is Plaintiffs' contention that Sprint violated 7 California Civil Code section 1770(a)(19), which makes "[i]nserting an unconscionable 8 provision in the contract" unlawful, by disclosing the late and reconnect fees without 9 disclosing the amounts of those fees. Sprint contends that this claim fails as a matter of law 10 "because Plaintiffs cannot prove unconscionability." Mot. at 18. United States District Court 11 For the Northern District of California Unconscionability has two components: procedural unconscionability and substantive 12 unconscionability. Armendariz v. Found. Health Psychcare Servs., Inc., 24 Cal. 4th 83, 114 13 (2000). Both components must be present to render a contract term unenforceable, but they 14 need not be present to the same degree; instead, there is essentially a "sliding scale" such that 15 "the more substantively oppressive the contract term, the less evidence of procedural 16 unconscionability is required to come to the conclusion that the term is unenforceable, and 17 vice versa." Id. (citation omitted). The procedural element focuses on "oppression or 18 surprise due to unequal bargaining power," while the substantive component focuses on 19 "overly harsh or one-sided results." Id. (citation and internal quotations omitted). 20 21 22 23 24 25 2 The Court need not and does not consider whether Plaintiffs could also state a claim 26 under the unfair or unlawful prongs of the UCL. See, e.g., Morgan v. AT&T Wireless Servs., Inc., 177 Cal. App. 4th 1235, 1255 (2009) (explaining that, in considering a demurrer, "we 27 need not, and do not, decide whether the conduct alleged meets any of the definitions of `unfair' (or whether it meets the definition of `unlawful') because we find that plaintiffs have 28 alleged a fraudulent business practice under the UCL"). A provision is substantively unconscionable if it "involves contract terms that are so one-sided as to `shock the conscience,' or that impose harsh or oppressive terms." The phrases "harsh," "oppressive," and "shock the conscience" are not synonymous with "unreasonable." Basing an unconscionability determination on the reasonableness of a contract provision would inject an inappropriate level of judicial subjectivity into the analysis. ". . . The terms must shock the conscience." 11 1 Morris v. Redwood Empire Bancorp, 128 Cal. App. 4th 1305, 1322 (2005) (citations 2 omitted). 3 Plaintiffs' only response to Sprint's argument on unconscionability is that "[a]lthough 4 unconscionability is a question of law for the court, factual issues bear on that 5 determination," including "the sophistication of the parties and the equality of bargaining 6 power." Opp'n at 14-15 (citations omitted). However, the factual issues identified by 7 Plaintiffs are, in fact, undisputed; Sprint does not argue that the terms and conditions do not 8 form a contract of adhesion ­ i.e., "a standardized contract, which, imposed and drafted by 9 the party of superior bargaining strength, relegates to the subscribing party only the 10 opportunity to adhere to the contract or reject it." Armendariz, 24 Cal. 4th at 113 (citation United States District Court 11 omitted). This is sufficient to establish procedural unconscionability, but only to a "minimal For the Northern District of California 12 degree" because Plaintiffs "had an opportunity to discover and use an alternate provider" for 13 their cellular telephone service. Gatton v. T-Mobile USA, Inc.,152 Cal. App. 4th 571, 585 14 (2007). Plaintiffs must therefore "make a strong showing of substantive unconscionability to 15 render the [disputed] provision[s] unenforceable." Id. 16 However, Plaintiffs have failed to make any argument, let alone a "strong showing," 17 that the imposition of a 5% late fee or a $25 reconnect fee is substantively unconscionable if 18 the existence but not the amounts of those fees is disclosed in the contract. In the absence of 19 any authority or argument to the contrary, the Court does not find these amounts to be so 20 harsh as to shock the conscience. Cf. Gatton, 152 Cal. App. 4th at 584 (describing a $50 fee 21 for terminating an individual retirement account as "relatively insignificant"); Aron v. U22 Haul Co. of Cal., 143 Cal. App. 4th 796, (2006) (holding that "U-Haul's $20 fueling fee, 23 additional charges for fuel used but not replaced, and allegedly illegal measuring system do 24 not shock the conscience as a matter of law"). Accordingly, Plaintiffs' only non-stayed 25 CLRA claim fails as a matter of a law.3 26 3 The terms and conditions are alleged to state that late fees may be charged at the 27 highest rate allowed by law. If Sprint's late fees did, in fact, exceed what was permissible under the law, then Plaintiffs may be able to state a claim based on unconscionability. 28 However, any such claim is currently stayed and therefore beyond the scope of this order. 12 1 CONCLUSION 2 Pursuant to the above discussion, Sprint's motion to dismiss is GRANTED IN PART 3 and DENIED IN PART. In particular: 4 1. The Court clarifies that the stay imposed on September 2, 2009, encompasses all 5 claims that would require a determination of whether the late and reconnect fees charged by 6 Sprint are reasonable or lawful. 7 2. The only CLRA claim under paragraph 52 of the First Amended Complaint that is 8 not stayed is DISMISSED for failure to state a claim under Federal Rule of Civil Procedure 9 12(b)(6). 10 3. Plaintiffs' non-stayed UCL claims are DISMISSED under Rule 12(b)(6) because United States District Court 11 Plaintiffs have failed to adequately allege statutory standing. However, because Plaintiffs For the Northern District of California 12 may be able to cure this deficiency, and because Sprint has not persuaded the Court that the 13 allegations would otherwise fail to state a claim under the fraudulent prong of the UCL, 14 Plaintiffs are granted leave to amend. The second amended complaint shall be filed on or 15 before April 26, 2010. 16 4. The case management conference is continued from April 5, 2010, to June 14, 17 2010, at 1:30 PM. The parties shall meet and confer and file a joint case management 18 conference statement on or before June 7, 2010. 19 20 IT IS SO ORDERED. 21 22 Dated: 03/30/10 23 24 25 26 27 28 13 THELTON E. HENDERSON, JUDGE UNITED STATES DISTRICT COURT

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