Walter et al v. Hughes Communications, Inc. et al

Filing 77

ORDER DENYING (60 in 3:09-cv-02136-SC) MOTION for Settlement Notice of Motion and Motion for Preliminary Approval of Settlement and Conditional Class Certification and Related Relief; Memorandum of Points and Authorities in Support of Motion filed by Tina Walter, Eric Schumacher, Christopher Bayless (sclc1, COURT STAFF) (Filed on 7/6/2011)

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1 2 3 4 IN THE UNITED STATES DISTRICT COURT 5 FOR THE NORTHERN DISTRICT OF CALIFORNIA 6 7 8 9 TINA WALTER, CHRISTOPHER BAYLESS, and ERIC SCHUMACHER, individually and on behalf of all others similarly situated, Plaintiffs, For the Northern District of California United States District Court 10 11 12 v. 13 HUGHES COMMUNICATIONS, INC., and HUGHES NETWORK SYSTEMS, LLC, 14 Defendants. 15 16 I. 17 ) ) ) ) ) ) ) ) ) ) ) ) ) ) Case No. 09-2136 SC ORDER DENYING PLAINTIFFS' MOTION FOR CLASS CERTIFICATION AND PRELIMINARY APPROVAL OF SETTLEMENT INTRODUCTION On February 3, 2011, the Court denied the Motion for 18 Preliminary Approval of Settlement and Conditional Class 19 Certification that was filed by Plaintiffs Tina Walter ("Walter"), 20 Christopher Bayless ("Bayless"), and Eric Schumacher ("Schumacher") 21 (collectively, "Named Plaintiffs" or "Plaintiffs") and joined by 22 Defendants Hughes Communications, Inc. and Hughes Network Systems, 23 LLC (collectively, "Hughes"). 24 2011 Order"). 25 Plaintiffs and Hughes have filed additional briefs in support of 26 it. 27 Court has reviewed the documents submitted, and for the following 28 reasons, it DENIES the Motion. ECF Nos. 60 ("Motion"), 69 ("Feb. 3, Plaintiffs have since renoticed their motion and ECF Nos. 72 ("Pls.' Supp. Br."), 73 ("Defs.' Joinder"). The 1 II. BACKGROUND 2 A. 3 Hughes is a satellite broadband Internet technology and 4 service provider ("ISP") that sells Internet access via satellite 5 to consumers in rural areas where Internet service is not available 6 through digital subscriber lines ("DSL") or cable. 7 ("SAC") ¶ 2. 8 offer different download and upload speeds at different prices: 10 United States District Court ECF No. 44 Hughes advertises a variety of service plans which For example, HughesNet offers the following "Home" plans: The Home Plan, for a monthly fee of $59.99, is advertised with download speeds at 1.0 Mbps; the Pro Plan, for a monthly fee of $69.99, is advertised with download speeds at 1.2 Mbps; the ProPlus Plan, for a monthly fee of $79.99, is advertised with download speeds at 1.6 Mbps; the Elite Plan, for a monthly fee of $119.99, is advertised with download speeds at 2.0 Mbps; the ElitePlus Plan, for a monthly fee of $189.99, is advertised with download speeds at 3.0 Mbps; and the ElitePlus Plan, for a monthly fee of $349.99, is advertised with download speeds at 5.0 Mbps. 9 For the Northern District of California Factual Background 11 12 13 14 15 16 17 Id. ¶ 27. 18 year commitment from its subscribers; those who cancel their 19 service are obligated to pay an early termination fee ("ETF"). 20 ¶ 52. 21 subscriptions activated after September 1, 2008 were subject to a 22 $400 ETF. 23 Regardless of the plan selected, Hughes requires a two- Id. Until September 1, 2008, Hughes charged a $300 ETF; Id. ¶ 28. Hughes also maintains what it calls a "Fair Access Policy" 24 ("FAP"). Under the FAP, Hughes caps the amount of data its 25 subscribers may download in a day. 26 that "[a] small percentage of subscribers who exceed this limit 27 will experience a temporary reduction of speed." 28 reduction in download speed continues for approximately twenty-four 2 Id. ¶ 46. Hughes advertises Id. This 1 hours, and serves to discourage subscribers from bandwidth- 2 intensive Internet activity. Id. ¶ 47. In this action, Plantiffs claim to be current and former 3 4 subscribers and allege that Hughes falsely advertised Internet 5 service speeds; oversold and/or capped the speed of its Internet 6 service; failed to properly disclose its policy of limiting the 7 amount of data users can upload or download; and imposed a $400 8 early cancellation fee that was "unconscionable and unenforceable 9 under California law." Plaintiff Bayless claims that as a Hughes subscriber, he 10 United States District Court For the Northern District of California See id. ¶¶ 2, 26-55. 11 frequently experienced slow Internet service and had difficulty 12 connecting to the Internet numerous times. 13 alleges that even after upgrading to Hughes's ElitePlus Internet 14 service, his Internet speed was "approximately half" of the 15 advertised speed. 16 his subscription in November 2008, he paid a $300 early termination 17 fee. Id. ¶ 61. Id. ¶ 60. Bayless Bayless claims that when he cancelled Id. ¶ 62. 18 Plaintiff Schumacher claims that he upgraded his Hughes 19 Internet subscription to the Pro plan due to Hughes's advertising 20 of a maximum speed of "up to 1.2 Mbps" and "typical speeds about 21 700 Kbps to 800 Kbps during peak times." 22 alleges that the average speed of his Internet service during both 23 peak and non-peak times was "651 Kbps, approximately half of the 24 advertised speed." 25 Small Office plan, which he claims also did not perform at 26 advertised speeds. 27 subscription in or around January 2009. 28 Id. ¶ 68. Id. ¶ 66. Schumacher Schumacher then upgraded to Hughes's Id. ¶¶ 69-71. Schumacher terminated his Id. ¶ 71. Walter subscribed to Hughes's Home plan. 3 Walter alleges that 1 she experienced "significantly slow, and at times non-existent, 2 upload and download speeds," which she attributes to both "the 3 speed of the service" and "because the FAP was implemented more 4 stringently than the disclosures to her had represented." 5 73. Id. ¶ 6 Plaintiffs initially sought to represent a class of "all 7 citizens of the State of California who are or were subscribers to 8 HughesNet's satellite broadband and Internet equipment services 9 during the four years preceding the filing of the complaint" and a United States District Court For the Northern District of California 10 subclass of "all citizens of the State of California who are 11 consumers under Civil Code section 1761(d) and are or were 12 subscribers of HughesNet's satellite broadband and internet 13 equipment services during the three years preceding the filing of 14 the complaint." 15 filed with the Motion, Plaintiffs seek to expand this class to all 16 Hughes subscribers throughout the United States. 17 ("TAC"). Id. ¶¶ 13-14. In the Third Amended Complaint ECF No. 63 18 B. Procedural Background 19 Walter and Bayless filed their initial complaint on May 15, 20 2009. ECF No. 1 ("Initial Compl."). Schumacher filed a complaint 21 against Hughes with similar claims in California state court on 22 June 9, 2009; this action was subsequently removed to federal court 23 and consolidated with the earlier-filed action. 24 parties stipulated to multiple extensions of Hughes's deadline to 25 respond to the complaint. 26 Plaintiffs amended their complaint. 27 October 5, 2009, Hughes moved to dismiss the FAC. 28 January 26, 2010, the Court granted in part and denied in part ECF Nos. 5, 13. 4 ECF No. 17. The On September 3, 2009, See ECF No. 18 ("FAC"). ECF No. 20. On On 1 Hughes's motion to dismiss, dismissing two claims with prejudice 2 and two claims without prejudice, and granting Plaintiffs leave to 3 amend their complaint. 4 Plaintiffs filed their Second Amended Complaint. 5 March 18, 2010, Hughes filed a second motion to dismiss. 6 45. 7 withdrew its motion to dismiss. 8 after several additional continuances, Plaintiffs filed an 9 unopposed motion for preliminary approval of a class action United States District Court For the Northern District of California 10 11 ECF No. 40. On February 26, 2010, See SAC. On ECF No. Shortly thereafter, the parties began mediation and Hughes settlement. ECF No. 55. On January 7, 2011, ECF No 60. Plaintiffs concurrently filed their Third Amended Complaint. 12 In it, Plaintiffs bring four causes of action: (1) violation of 13 California's Consumer Legal Remedies Act ("CLRA"), Cal. Civ. Code 14 §§ 1750, et seq., as well as "similar applicable consumer 15 protection law of other states", TAC ¶¶ 73-84; (2) violation of 16 California's Unfair Competition Law ("UCL"), Cal. Civ. Code § 17 17200, as well as "similar applicable unfair competition law of 18 other states"; TAC ¶¶ 85-98; (3) negligent misrepresentation, id. 19 ¶¶ 99-109; and (4) intentional misrepresentation and omission, id. 20 ¶¶ 110-119. 21 sought to represent a class of Hughes's California customers, 22 Plaintiffs now seek to represent "[a]ll residents of the United 23 States of America who are or were subscribers to Hughes' satellite 24 broadband and internet equipment services during the four years 25 preceding the filing of the original complaint" and a subclass of 26 "[a]ll residents of the United States of America who are consumers 27 under Civil Code section 1761(d) and are or were subscribers of 28 Hughes' satellite broadband and internet equipment services during Whereas in the first three complaints, Plaintiffs 5 1 the three years preceding the original filing of the complaint." 2 Id. ¶¶ 13-14. The Court denied the Motion, finding that the papers submitted 3 Feb. 3, 2011 Order. 6 their motion and advised the parties include to information such as 7 estimates of the size of the class, the total gross amount to be 8 recovered, and the cost of administration and notice. 9 Court also ordered briefing and evidence supporting "Plaintiffs' 10 United States District Court failed to provide basic information about the proposed class. 5 For the Northern District of California 4 See threadbare assertion that the requirements of Federal Rules 23(a) 11 and (b)(3) are satisfied," and ordered additional briefing on the 12 proposed form of notice to the class. The Court granted the parties leave to renew Id. The Id. The parties have since renewed their motion for preliminary 13 14 approval of the settlement. 15 changed, but the parties have revised the notice documents in 16 response to the Court's February 3, 2011 Order. 17 Supp. Decl. Ex. 1 ("Settlement"), id. Ex. A ("Claim Form"); Ezrin 18 Decl. Exs. D ("Long Form"), E ("Postcard"), F ("Summary Notice").1 19 Plaintiffs also submit firm resumes of Plaintiffs' three counsel, 20 Bramson, Plutzik, Mahler & Birkhaeuser LLP ("Bramson Plutzik"), 21 Audet & Partners LLP ("Audet"), and Pogust, Braslow & Millrood, LLC 22 ("Pogust") as evidence that they are adequate class counsel. 23 Decl. Exs. A, B, C. 24 /// 25 1 26 27 28 The terms of the settlement have not See Rosenberg Ezrin Jennifer Rosenberg ("Rosenberg"), counsel for Plaintiffs filed a declaration in support of the Motion, ECF No. 61, which she later corrected in a supplemental declaration, ECF No. 66. Joshua C. Ezrin ("Ezrin"), counsel for Plaintiffs, filed a declaration in support of the Settlement, which Plaintiffs attached to their Supplemental Brief. 6 1 C. 1. 2 subject to the settlement's release of liability is defined as: All persons and entities residing in the United States of America who, during any time between May 15, 2005 and the Preliminary Approval Date, were subscribers to any of the Hughes' Consumer Service Plans. 5 6 7 Excluded from this definition are Hughes Communications, Inc. and Hughes Network Systems, LLC, and their respective subsidiaries, affiliates, dealers, employees, directors, and the legal representatives, heirs, successors and assigns of the individuals and entities previously referenced in this sentence, and any government entities. 8 9 10 United States District Court For the Northern District of California Class Structure Under the settlement, the class that would be certified and 3 4 The Proposed Settlement 11 12 13 Settlement § 1.27. 2. 14 Injunctive Relief Under the proposed settlement, Hughes would alter its practice 15 16 of charging a $400 flat ETF and instead pro-rate its ETF such that 17 it would vary between $85 and $400 depending on the number of 18 months left on the subscriber's 24-month contract. 19 at 6. 20 at least "18 months after the effectiveness of the new schedule," 21 and not return to a flat ETF for a period of three years. 22 Plaintiffs provide a chart which they claim shows that the 23 "estimated minimum value of the changes to the ETF policy is 24 approximately $4,472,662." 25 Pls.' Supp. Br. Hughes would be required to maintain this rate schedule for Id. Id. at 7. Hughes would alter its FAP to provide subscribers with what it 26 calls "FAP Tokens." Id. 27 reset their download allowances once per month if they reached 28 their maximum download allowance under the FAP for that month. These "tokens" would allow subscribers to 7 Id. 1 Plaintiffs estimate the value of this portion of the injunctive 2 relief at $10,099,388. Id. at 8. 3 Hughes would also alter its advertising such that "[w]hen 4 advertising upload or download speeds measured in MBPS or KBPS for 5 its consumer plans, Hughes will include a disclosure in reasonable 6 proximity to the advertised speeds that states that advertised 7 upload and download speeds are not guaranteed and may be slower 8 than the maximum advertised speeds, particularly during peak 9 times." United States District Court For the Northern District of California 10 11 Id. at 7. The parties do not attempt to estimate the value of this relief to the class. Plaintiffs estimate that the injunctive relief contemplated 12 under the settlement will confer a total benefit of roughly $14 13 million on the class. 14 3. 15 Economic Relief Under the proposed settlement, former subscribers who paid an 16 ETF prior to December 6, 2010 would receive a $40 cash payment, and 17 former subscribers who did not pay an ETF would receive a $5 cash 18 payment. 19 preliminary approval would receive no cash compensation. Settlement § 2.6. Current subscribers as of the date of 20 Receipt of the cash payment would be conditioned on each class 21 member's submission of a valid and timely claim form in which he or 22 she affirm the above facts, as well as the fact that he or she 23 returned "all equipment leased from or provided by Hughes" within 24 ninety days of cancelling his or her Hughes service. 25 Claim Form. 26 class members paid an ETF during the class period and would 27 therefore be potentially eligible for the $40 cash payment. 28 Supp. Br. at 9. Id.; see Plaintiffs estimate that approximately 73,837 of the Plaintiffs estimate that 8 Pls.' approximately 465,706 1 former subscribers did not pay an ETF and would therefore be 2 eligible for the $5 cash payment. 3 size of the cash payments by the number of class members eligible 4 to receive them to calculate "the total amount of cash compensation 5 available to the Class under the Settlement" at approximately 6 $5,282,010. 7 8 9 4. Id. Plaintiffs multiply the Id. Fee Awards Hughes agrees to pay Plaintiffs' counsel up to $980,000 in attorney fees and expenses once the settlement becomes final, United States District Court For the Northern District of California 10 subject to Court approval. 11 in addition to the relief Hughes will provide to the settlement 12 class -- it would not be paid out of a common fund. 13 parties also intend to seek a cash payment of $5,000 to compensate 14 each of the three Named Plaintiffs. 15 5. Settlement § 2.9. This fee amount is Id. The Id. § 2.11. Notice 16 The parties propose providing notice of the settlement to the 17 class via a Postcard sent via direct mail, a Long Form sent via e- 18 mail, and a Summary Notice published in USA Today. 19 parties agree that a "professional claims administrator" will 20 administer the claims resolution process, issuing class notice and 21 claim forms, determining and issuing settlement payments, and 22 responding to class member inquiries. 23 would pay all costs of notice. 24 Id. § 3.2. Id. §§ 2.7, 3.2. The Hughes Id. § 2.9. The Postcard would be sent via First Class U.S. Mail to each 25 class member for whom Hughes has a valid mailing address. Pls.' 26 Supp. Br. at 10. 27 Hughes equipment requires a physical address, Hughes customer 28 account records necessarily include a mailing address for 100% of Plaintiffs allege that "because installation of 9 1 the approximately 1.1 million class members," id. at 10, and that 2 Hughes has already determined that two percent of these addresses 3 are no longer valid "e.g., based on a returned mailing." 4 Decl. ¶ 3.2 5 certain percentage" of class members "will have moved their 6 residences since providing an address to Hughes." 7 not attempt to estimate this "certain percentage," but they propose 8 updating their address list using the National Change of Address 9 System ("NCOA"). Mathur Hughes admits that in addition to this two percent, "a Pls.' Supp. Br. at 10. Id. Hughes does The parties do not United States District Court For the Northern District of California 10 attempt to determine a "reach calculation" -- that is, an estimate 11 of the number of class members to receive notice -- for notice via 12 the Postcard. The Postcard states: "you may be entitled to cash or non-cash 13 14 benefits." See Postcard. It provides no information on the size 15 of the cash awards available under the settlement. 16 that "any legal claim you may have against Hughes related to this 17 lawsuit will be settled" if the class member does not exclude him 18 or herself and if the Court approves the settlement. 19 directs the recipient to a yet-unidentified Web site to read the 20 Long Form and access the Claim Form. It also states Id. It Id. The Long Form would be sent via e-mail and would also be 21 22 available on the settlement Web site. 23 addresses for approximately 79 percent of the class members, but 24 concedes that only approximately 40 percent of these addresses are 25 still valid. 26 Hughes only has valid and current e-mail addresses for 31 percent 27 2 28 Marthur Decl. ¶ 4. Hughes claims to have e-mail As such, by Hughes's estimates, Alok Mathur ("Mathur"), director of business processes for Hughes, filed a declaration in support of the settlement, which Plaintiffs attached to their Supplemental Brief. 10 1 2 of the class. The Summary Notice would be published as a one-eighth-page 3 advertisement in USA Today on two consecutive days. 4 Br. at 11. 5 basic information about the proposed settlement. 6 Pls.' Supp. It is a simple text-only advertisement, and it provides The parties estimate that the cost of the above-mentioned 7 forms of notice will be $365,300; the parties estimate the 8 administration costs for administering the settlement to "range 9 from approximately $69,000 to $84,000," depending on how many United States District Court For the Northern District of California 10 claims are submitted. 11 6. 12 Id. Releases of Liability Under the settlement, all of the class members who do not 13 affirmatively opt out of the class by providing the claims 14 administrator with timely notice of intention to opt out would be 15 subject to the following release of liability: 16 17 18 19 20 21 22 23 24 25 26 27 [The class members] [s]hall release and forever discharge, and shall be forever barred from instituting, maintaining or prosecuting against any or all of the Released Persons, any and all claims, liens, demands, actions, causes of action, obligations, damages or liabilities of any nature whatsoever, whether legal, equitable or otherwise, arising from or relating to the subject matter of this Litigation, including, without limitation, the charging of ETFs, the HughesNet Fair Access Policy, the actual or advertised download, upload or other internet speeds, any advertising or other public statement relating to the foregoing and/or any other matter alleged in the Complaint (collectively, the "Claims"), insofar as such Claims were asserted or could have been asserted in this Litigation or in any other lawsuit or arbitration proceeding in any venue or forum on or before the date of the Final Order Date, or based on Hughes implementation of this Settlement Agreement in accordance with its terms. 28 11 1 Settlement § 4.1. The class would also waive any claims not known 2 at the time of the release under California Civil Code § 1542. Id. 3 4 III. LEGAL STANDARD No class action may be settled without court approval. 5 Fed. 6 R. Civ. P. 23(e). When the parties to a putative class action 7 reach a settlement agreement prior to class certification, "courts 8 must peruse the proposed compromise to ratify both the propriety of 9 the certification and the fairness of the settlement." Staton v. United States District Court For the Northern District of California 10 Boeing Co., 327 F.3d 938, 952 (9th Cir. 2003). First, the Court 11 must assess whether a class exists. 12 v. Windsor, 521 U.S. 591, 620 (1997)). 13 determine whether the proposed settlement "is fundamentally fair, 14 adequate, and reasonable." 15 1011, 1026 (9th Cir. 1998). Id. (citing Amchem Prods. Inc. Second, the court must Hanlon v. Chrysler Corp., 150 F.3d 16 17 IV. DISCUSSION 18 A. 19 Federal Rule of Civil Procedure 23(a) provides four Class Certification 20 requirements for class certification: (1) numerosity ("the class is 21 so numerous that joinder of all members is impracticable"); (2) 22 commonality ("there are questions of law or fact common to the 23 class"); (3) typicality ("the claims or defenses of the 24 representative parties are typical of the claims or defenses of the 25 class"); and (4) adequacy of representation ("the representative 26 parties will fairly and adequately protect the interests of the 27 class"). 28 must also find that the requirements of Rule 23(b)(1), (b)(2), or Fed. R. Civ. P. 23(a)(1)-(4). 12 In addition, the court 1 (b)(3) are satisfied. 2 2011 WL 2437013, at *5 (2011). 3 the court "that questions of law or fact common to class members 4 predominate over any questions affecting only individual members, 5 and that a class action is superior to other available methods for 6 fairly and efficiently adjudicating the controversy." 7 P. 23(b)(3). 8 its "predominance" and "superiority" requirements. 9 Inc. v. Windsor, 521 U.S. 591, 615 (1997). United States District Court For the Northern District of California 10 Wal-Mart Stores, Inc. v. Dukes, __ U.S. __, Rule 23(b)(3) requires a finding by Fed. R. Civ. Courts refer to the requirements of Rule 23(b)(3) as Amchem Prods., More than a pleading standard, Rule 23 requires the party 11 seeking class certification to "affirmatively demonstrate . . . 12 compliance with the rule -- that is, he must be prepared to prove 13 that there are in fact sufficiently numerous parties, common 14 questions of law or fact, etc." 15 (emphasis in original). 16 frequently "will entail some overlap with the merits of the 17 plaintiff's underlying claim." 18 Wal-Mart, 2011 WL 2437013, at *10 This requires a "rigorous analysis" which Id. Plaintiffs no longer seek certification of a class and a 19 subclass -- they seek certification of a single class of "[a]ll 20 persons and entities residing in the United States of America who, 21 during any time between May 15, 2005 and the Preliminary Approval 22 Date, were subscribers to any of the Hughes' Consumer Service 23 Plans." 24 25 Settlement § 1.27. 1. Numerosity Rule 23(a)(1) provides that a class action may be maintained 26 only if "the class is so numerous that joinder of all parties is 27 impracticable." 28 "impracticable" does not mean impossible; it refers only to the Fed. R. Civ. P. 23(a)(1). 13 However, 1 difficulty or inconvenience of joining all members of the class. 2 Harris v. Palm Springs Alpine Estates, Inc., 329 F.2d 909, 913-14 3 (9th Cir. 1964). Plaintiffs allege that the class consists of approximately 1.1 4 5 million individuals. Pls.' Supp. Br. at 12. In support of this 6 estimate, they attach the declaration of Michael J. Bass ("Bass"), 7 a senior systems analyst for Hughes.3 8 reviewed Hughes's subscription data and alleges that it shows that 9 there were 200,875 Hughes subscribers in May 2005, and that 885,719 Bass declares that he Id. ¶ 3. United States District Court For the Northern District of California 10 new subscribers have joined in the intervening period. 11 Bass declares that because approximately 539,543 of this total 12 class are no longer Hughes customers, Hughes has roughly 549,051 13 current subscribers. 14 2010, a total of 73,837 former subscribers were charged ETFs, and 15 he estimates that the "vast majority" of these subscribers were 16 charged prior to December 6, 2010. Bass also states that as of December 31, Id. ¶ 6. In light of the above, the Court finds the numerosity 17 18 Id. requirement to be satisfied. 2. 19 Commonality Rule 23(a)(2) requires that there be "questions of law or fact 20 Fed. R. Civ. P. 23(a)(2). Wal-Mart, decided 21 common to the class." 22 after the parties filed their papers in support of settlement, 23 represents a significant restatement of the commonality 24 requirement. 25 that the class members 'have suffered the same injury.'" 26 2011 WL 2437013, at *9 (quoting Gen. Tel. Co. of the Southwest v. 27 Falcon, 457 U.S. 147, 157 (1982)). 28 3 "Commonality requires the plaintiff to demonstrate ECF No. 72-1. 14 Wal-Mart, The class members' "claims must 1 depend on a common contention," and that common contention must be 2 "of such a nature that it is capable of classwide resolution -- 3 which means that determination of its truth or falsity will resolve 4 an issue that is central to the validity of each one of the claims 5 in one stroke." 6 7 8 9 United States District Court For the Northern District of California 10 11 12 Id. Plaintiffs offer a list of nine "common questions" as proof that the commonality requirement is satisfied: (a) Whether Hughes was unjustly enriched by unfairly charging flat rate early termination fees without taking into consideration its actual damages. (See Third Amended Complaint (TAC at ¶ 17(h)); (b) Whether Hughes was unjustly enriched in selling Plaintiffs and the Settlement Class defective broadband and satellite service (TAC at ¶ 17(i)); 13 14 15 (c) Whether Hughes falsely advertised to Settlement Class members by marketing and advertising its services as reliable, consistent high speed broadband satellite service (TAC at ¶ 17(a)); 16 17 18 (d) Whether Hughes, through false advertising and otherwise, misrepresented to Settlement Class members the maximum upload and download speeds of its various Hughes service plans (TAC at ¶ 17(b)); 19 20 21 (e) Whether Hughes, through false advertising and otherwise, misrepresented to Settlement Class members the volume of data that can be downloaded continuously through its Hughes service plans (TAC at ¶ 17(c)); 22 23 24 25 26 27 (f) Whether Hughes, through false advertising and otherwise, misrepresented to Settlement Class members the maximum upload and download capability of its Hughes satellite and broadband service subscriber equipment and hardware (TAC at ¶ 17(d)); (g) Whether Hughes oversold its bandwidth, thereby adversely affecting Settlement Class members' satellite broadband service; 28 15 (h) Whether Hughes fraudulently induced Settlement Class members to upgrade their service and incur additional fees by misrepresenting the benefits of upgrading in terms of speed, accessibility, functionality and connectivity of its Hughes broadband satellite services (TAC at ¶ 17(g)); and 1 2 3 4 (i) Whether Hughes unfairly imposed termination fees upon Settlement Class members (TAC at ¶ 17(h)). 5 6 7 8 9 early Pls.' Supp. Br. at 13. Plaintiffs do not attempt to explain how these questions are common to any of the four claims pleaded in their TAC. This United States District Court For the Northern District of California 10 failure is troubling, given Plaintiffs' eleventh-hour attempt to 11 certify a nationwide class. 12 of action and no federal causes of action. 13 that California law would apply to the claims of class members 14 outside of California; nor do they attempt to argue that a cause of 15 action would be supported by the law of other states. 16 Plaintiffs' first cause of action was formerly violation of 17 California's Consumer Legal Remedies Act, now Plaintiffs claim 18 violation of "[t]he Consumer Legal Remedies Act and similar 19 applicable consumer protection law of other states." 20 (emphasis added). 21 law to be applied in this action, the Court cannot find that there 22 are questions of law or fact common to the class. 23 Court finds the commonality requirement to be unsatisfied. 3. 24 25 Plaintiffs bring four state-law causes Plaintiffs do not argue Whereas TAC ¶ 74 Because Plaintiffs have not even identified the Accordingly, the Typicality Rule 23(a)(3) requires that the representative parties' claims 26 be "typical of the claims . . . of the class." Fed. R. Civ. P. 27 23(a)(3). 28 claims are 'typical' if they are reasonably co-extensive with those "Under the rule's permissive standards, representative 16 1 of absent class members; they need not be substantially identical." 2 Hanlon, 150 F.3d at 1020. 3 plaintiffs to be identically situated with all other class members. 4 It is enough if their situations share a common issue of law or 5 fact and are sufficiently parallel to insure a vigorous and full 6 presentation of all claims for relief." 7 Inc. v. Legal Servs. Corp., 917 F.2d 1171, 1175 (9th Cir. 1990). 8 In practice, "[t]he commonality and typicality requirements of Rule 9 23(a) tend to merge." United States District Court Cal. Rural Legal Assist., Falcon, 457 U.S. at 157 n.13. Plaintiffs argue that the named Plaintiffs "have precisely 10 For the Northern District of California Rule 23 "does not require the named 11 the same claims as the Settlement Class," and allege that each 12 Plaintiff "truly represents a sector of the claims being addressed 13 by the settlement." 14 "experienced numerous service disruptions due to reaching her 15 download threshold;" Bayless "terminated his service due to 16 dissatisfaction with speed and service and paid an ETF;" and 17 Schumacher "terminated his service but did not pay an ETF." 18 14-15. 19 Pls.' Supp. Br. at 14. Walter claims to have Id. at As with the commonality requirement, the Court finds the 20 typicality requirement unsatisfied. It is true that the injuries 21 claimed by the three named Plaintiffs mirror the injuries alleged 22 to have been experienced by the class as a whole -- they are caused 23 by Hughes's allegedly unfair or illegal FAP and ETF and misleading 24 advertising of Internet speed. 25 between the alleged injuries to named Plaintiffs and the class as a 26 whole, they fail to draw parallels between named Plaintiffs' legal 27 claims and the legal claims of the class as a whole. 28 Plaintiffs are California residents, and it appears that California But while Plaintiffs draw parallels 17 Named 1 law would apply to their claims. 2 California law would apply to the claims of non-California resident 3 class members. 4 unsatisfied. 5 4. 6 Plaintiffs do not argue that As such, the Court finds this requirement Adequacy of Representation Rule 23(a)(4) requires a showing that "the representative 7 parties will fairly and adequately protect the interests of the 8 class." 9 Plaintiffs are represented by qualified and competent counsel and Fed. R. Civ. P. 23(a)(4). This factor requires: (1) that United States District Court For the Northern District of California 10 (2) that the proposed representative Plaintiffs do not have 11 conflicts of interest with the proposed class. 12 1020, 603 F.3d at 614. 13 Hanlon, 150 F.3d at Plaintiffs allege that "Plaintiffs and putative class members 14 are represented by extremely qualified counsel with extensive 15 collective experience prosecuting complex consumer class actions 16 cases of this nature." 17 reviewed the curriculum vitae submitted and sees no issue with the 18 qualification and experience of Plaintiffs' counsel. 19 Court finds that Plaintiffs' counsel's work on this Motion speaks 20 volumes, and the Court is not convinced by this work that 21 Plaintiffs' counsel would adequately represent the class. 22 23 24 25 26 27 28 Pls.' Supp. Br. at 16. The Court has However, the As to the second requirement, Plaintiffs state that their claims are co-extensive with the settlement because (1) Plaintiffs and each Settlement Class Member have been injured in the same manner by Hughes by being forced to comply with an unlawful ETF policy and for entering into their respective service contracts on the basis of false information regarding the speeds of service obtainable under each respective internet service plan, (2) Plaintiffs and each Settlement Class Member have an identical 18 interest in establishing Hughes' liability for imposing an unlawful ETF and falsely advertising the speeds of service available under each respective internet service plan, (3) Plaintiffs assert the same legal claims and theories as would all other Settlement Class Members under the factual and legal theories enumerated above, and (4) Plaintiffs seek the identical relief that would be sought by all members of the Settlement Class. 1 2 3 4 5 6 7 8 9 Pls.' Supp. Br. at 16. Plaintiffs' argument is flawed. Plaintiffs' contention that the named Plaintiffs "assert the same legal claims and theories as United States District Court For the Northern District of California 10 would all Settlement Class Members" is not true given that class 11 members outside California would likely bring claims under the laws 12 of their states. 13 the laws of the fifty states are so similar as to render the Named 14 Plaintiffs adequate class representatives, but Plaintiffs have not 15 argued this in their papers. 5. 16 17 It is possible that the remedies provided under Predominance and Superiority Rule 23(b)(3) requires the court to find that "the questions 18 of law or fact common to class members predominate over any 19 questions affecting only individual members." 20 23(b)(3). 21 on a settlement motion does not require an analysis of potential 22 trial management problems, "other specifications of the Rule -- 23 those designed to protect absentees by blocking unwarranted or 24 overbroad class definitions -- demand undiluted, even heightened, 25 attention in the settlement context." 26 terms of a proposed settlement are "relevant to a class 27 certification." 28 action be "superior to other available methods for fairly and Fed. R. Civ. P. While evaluation of Rule 23's predominance requirement Id. Amchem, 521 U.S. at 20. Rule 23(b)(3) also requires that the class 19 The 1 efficiently adjudicating the controversy." 2 23(b)(3). 4 5 6 7 9 The factors relevant to assessing superiority include: (A) the class members' interests in individually controlling the prosecution or defense of separate actions; (B) the extent and nature of any litigation concerning the controversy already begun by or against class members; (C) the desirability or undesirability of concentrating the litigation of the claims in the particular forum; and (D) the likely difficulties in managing a class action. 3 8 Fed. R. Civ. P. Fed. R. Civ. P. 23(b)(3). Plaintiffs identify eight legal questions which they claim United States District Court For the Northern District of California 10 predominate, such as "Whether HughesNet's conduct violates the 11 unfair competition law, such as California Business and Professions 12 Code § 17200 et seq. and similar laws of other states." 13 Supp. Br. at 19. 14 satisfied the commonality requirement, and because they have not 15 identified a single common question of law or fact, the Court 16 cannot find that common questions predominate. 17 Pls.' As the Court noted above, Plaintiffs have not Plaintiffs state that the superiority requirement is satisfied 18 because "this case involves multiple claims for relatively small 19 sums," making class treatment superior to "alternative methods." 20 Pls.' Supp. Br. at 20. 21 contemplates awards of $5 and $40 to class members who return a 22 claim form, the named Plaintiffs seek $5,000, a considerably higher 23 amount. 24 trial, then the class's claims may be large enough to justify 25 individual actions. 26 While it is true that the settlement If this $5,000 figure represents a potential recovery at For these reasons, the Court finds that Plaintiffs have failed 27 to satisfy Rule 23's requirements. 28 flaws it has identified are curable through amended pleadings or 20 The Court notes that all of the 1 alteration of the terms of the settlement, and so it grants parties 2 leave to file an amended motion for settlement. 3 judicial economy, it also evaluates the fairness of the settlement 4 and the adequacy of the proposed notice. In the interest of 5 B. 6 The Ninth Circuit has warned that "there are real dangers in Fairness of the Settlement 7 the negotiation of class action settlements of compromising the 8 interests of class members," because "[i]ncentives inherent in 9 class-action settlements" can "result in a decree in which the United States District Court For the Northern District of California 10 rights of [class members, including the named plaintiffs] may not 11 [be] given due regard by the negotiating parties." 12 F.3d at 959 (internal quotation marks omitted). 13 stem from the fact that "[t]he class members are not at the table; 14 class counsel and counsel for the defendants are." 15 "influence the result of the negotiations without any explicit 16 expression or secret cabals," and is why "district court review of 17 class action settlements includes not only consideration of whether 18 there was actual fraud, overreaching or collusion but, as well, 19 substantive consideration of whether the terms of the decree are 20 'fair, reasonable and adequate to all concerned.'" 21 (citing Officers for Justice v. Civ. Serv. Comm'n of San Francisco, 22 688 F.2d 615, 625 (9th Cir. 1982)). 23 of "collusion between class counsel and the defendant," the Ninth 24 Circuit has adopted the rule of other circuits that "settlement 25 approval that takes place prior to formal class certification 26 requires a higher standard of fairness," leading to "a more probing 27 inquiry than may normally be required under Rule 23(e)." 28 150 F.3d at 1026. 21 Staton, 327 These incentives Id. This can Id. at 950 Due in part to these dangers Hanlon, 1 Not all proposed class action settlements require the same participate in settlement negotiations, the Court need not assume 4 the role of class advocate. 5 structured such that the interests of the class are tied to the 6 interests of the named plaintiffs, their counsel, or the defendant 7 demands less scrutiny. 8 size of the class counsel's attorney fee award to the number of 9 claim forms submitted or the amount disbursed to the class gives 10 United States District Court level of court scrutiny -- if the class had the opportunity to 3 For the Northern District of California 2 class counsel motivation to ensure that notice to the class is as 11 effective as possible. 12 from the largest possible release of liability, a settlement in 13 which only class members who submit a claim form release their 14 claims against a defendant aligns the interests of the defendant 15 and the class members. Similarly, a settlement that is For example, a settlement that ties the Similarly, because a defendant benefits 16 No such alignments are present here: all parties present 17 during negotiation of the settlement stand to benefit regardless of 18 whether the class members receive a benefit. 19 Plaintiffs would receive up to $5,000 in incentive payments, 20 subject to Court approval, regardless of the size of the award to 21 the class. 22 paid to Plaintiffs' counsel; this proposed award is not tied to the 23 total amount recovered by the class. 24 considerable benefit -- a release of every related claim that could 25 be brought by its 1.1 million subscriber base -- even if no claim 26 forms were submitted and no funds were distributed to the class. 27 As such, the parties have designed a settlement containing no 28 structural protections of the interests of the class as a whole. The three Named The settlement contemplates $980,000 in attorneys' fees 22 And Hughes would receive a 1 2 3 4 Hence, the parties force the Court into the role of class advocate. 1. Substantive Issues Under the settlement, around 40 percent of the class -- former 5 subscribers who did not pay an ETF -- would be eligible to receive 6 a $5 cash payment. 7 subscribers who did pay an ETF -- would be eligible to receive the 8 $40 cash payment. 9 subscriber base -- would receive no benefit except the proposed Around seven percent of the class -- former The remaining class members -- Hughes's current United States District Court For the Northern District of California 10 injunctive relief. 11 derive no benefit from the proposed injunctive relief. 12 Obviously, Hughes's former subscribers would In exchange for this relief, every class member who does not 13 affirmatively opt out of the settlement would be subject to the 14 settlement's release of liability: 15 16 17 18 19 20 21 22 23 24 25 26 [Class members] [s]hall release and forever discharge, and shall be forever barred from instituting, maintaining or prosecuting against any or all of the Released Persons, any and all claims, liens, demands, actions, causes of action, obligations, damages or liabilities of any nature whatsoever, whether legal, equitable or otherwise, arising from or relating to the subject matter of this Litigation, including, without limitation, the charging of ETFs, the HughesNet Fair Access Policy, the actual or advertised download, upload or other internet speeds, any advertising or other public statement relating to the foregoing and/or any other matter alleged in the Complaint (collectively, the "Claims"), insofar as such Claims were asserted or could have been asserted in this Litigation or in any other lawsuit or arbitration proceeding in any venue or forum on or before the date of the Final Order Date, or based on Hughes implementation of this Settlement Agreement in accordance with its terms. 27 Settlement § 4.1. The Long Form summarizes this release as one 28 freeing Hughes and affiliated persons "from all claims of liability 23 1 that were asserted or that could have been asserted in the lawsuit, 2 or in other legal proceedings or forums, arising from or relating 3 to the subject matter of the lawsuit." 4 Postcard summarizes this release as one of "claims related to the 5 matters alleged in the lawsuit that you may have against Hughes and 6 others." 7 Long Form at 5. The See Postcard. This release is obtusely written. Notice of the terms of the 8 settlement must be provided to the class "in plain, easily 9 understood language." Fed. R. Civ. P 23(c)(2)(B). If one accepts United States District Court For the Northern District of California 10 the accuracy of the Long Form's summary of the release, all claims 11 relating to Hughes's charging of ETFs, its FAP, its advertising, 12 and the speed of its service would be released. 13 particularly broad release, and while it does not render the 14 settlement unfair, its breadth should be considered in evaluating 15 the fairness of the settlement. 16 This is a The amount to be paid to the class is, of course, an important 17 factor in determining the fairness of a settlement. 18 instructed the parties to estimate the "total gross amount to be 19 recovered by the class, supported by appropriate evidence." 20 3, 2011 Order. 21 total amount of cash compensation available to the Class under the 22 Settlement," (emphasis added) which they estimate to be 23 approximately $5,282,010. 24 would pay if every single class member who was eligible to receive 25 a cash benefit received notice of the settlement and submitted a 26 timely and valid claim form. 27 28 The Court Feb. Instead of doing this, Plaintiffs provide "the This represents the total amount Hughes Plaintiffs' offer of the total compensation available in lieu of total compensation paid is disingenuous. 24 Plaintiffs' counsel 1 claim to be "extremely qualified counsel with extensive experience 2 prosecuting complex consumer class actions cases of this nature." 3 Pls.' Supp. Br. at 16. 4 means to estimate class participation in a settlement such as this 5 one. 6 in similar class actions are typically ten percent or less. 7 e.g., In re Compact Disc Minimum Advertised Price Antitrust Litig., 8 370 F. Supp. 2d 320, 321 (D. Me. 2005) (two percent submission 9 rate); Buchet v. ITT Consumer Fin. Corp., 845 F. Supp. 684, 695 (D. As such, they certainly should have the They are no doubt aware that average claims submission rates See, United States District Court For the Northern District of California 10 Minn. 1994), as amended 858 F. Supp. 944 (rejecting settlement 11 where similar settlement had only a three percent redemption rate); 12 Strong v. Bellsouth Telecomm., Inc., 173 F.R.D. 167, 169 (W.D. La. 13 1997) (4.3 percent claims rate); Burch v. United Cable TV of 14 Baltimore Ltd. P'ship, 732 A.2d 88 7 (Md. 1999) (9.7 percent 15 response rate to claims process); Union Life Fid. Ins. Co. v. 16 McCurdy, 781 So. 2d 1 86, 188 (Ala. 2000) (observing that only 113 17 of 104,000 class members submitted claims, for a rate of 0.1 18 percent). 19 the Court estimates that roughly $500,000 will be paid to the 20 class. 21 motion for $980,000 in attorney's fees. 22 Assuming a rather generous ten percent response rate, This amount is dwarfed by Plaintiffs' counsel's anticipated Plaintiffs also provide unrealistic estimates of the value of 23 the injunctive relief available under the settlement. 24 claim that Hughes's revised FAP and its pro-rated early termination 25 fee confer a benefit of $14 million upon the class. 26 reviewed the declarations submitted in support of this figure, the 27 Court is extremely skeptical of the accuracy of this estimate. 28 Setting aside its accuracy, however, Plaintiffs fail to state that 25 Plaintiffs Having 1 this injunctive relief provides no benefit to the roughly half of 2 the class who are no longer Hughes subscribers. 3 benefit of the injunctive relief would be conferred upon future 4 Hughes subscribers, and these individuals are not part of the 5 settlement class and would not be bound by the release of 6 liability. Also, part of the Despite serious concerns with the confusing wording of the 7 8 release and considerable skepticism as to Plaintiffs' estimate of 9 the settlement's value to the class, the Court does not find the United States District Court For the Northern District of California 10 substantive terms of the settlement to be inherently unfair at this 11 time. 12 more appropriate for objecting class members to raise if and when 13 this settlement reaches the final approval stage. The Court finds the question of substantive fairness to be 2. 14 Procedural Issues 15 While Rule 23(e)(5) gives class members the opportunity to 16 object to the substance of the settlement at the final fairness 17 hearing, this often occurs too late in the proceedings to address 18 procedural issues, such as flaws in the claims submission process. 19 As such, the Court reviews the design of the claims process 20 closely. 21 Under the settlement, class members can receive $5 if they 22 returned their Hughes equipment and $40 if they also paid an ETF 23 during the stated period. 24 member and the receipt of such a payment, however, and such 25 additional steps tend to lower class participation. 26 Allen, "Anticipating Claims Filing Rates in Class Action 27 Settlements" (Nov. 2008) ("A settlement that requires claimants 28 simply to sign a form will likely have a higher claims-filing rate Many hurdles stand between a class 26 See Tiffany questions and attach documentation, all other things being equal.") 3 First, the class member must receive notice of the settlement. 4 Class members will not be sent claim forms. 5 member receives the Postcard, he or she must comb through the small 6 type on the Postcard to find the Web site he or she must access for 7 more information about the settlement. 8 have to use a computer to access the settlement Web site, follow 9 the links on the settlement Web site to locate the Claim Form, 10 United States District Court than one requiring claimants to provide narrative responses to 2 For the Northern District of California 1 download the Claim Form, print out the Claim Form, fill out the 11 Claim Form with the required personal information, and mail the 12 Claim Form to the claims administrator during the claims period. 13 The class members would bear the cost of the forty-four cent 14 postage stamp required to submit the Claim Form. Assuming a class The class member would then 15 The design of the Claim Form presents problems of its own. 16 states that to receive a cash payment of $40, the claimant must 17 affirm that during the period, the claimant (1) subscribed to a 18 Hughes satellite broadband consumer Internet service plan; (2) was 19 no longer a Hughes subscriber as of the preliminary approval date; 20 (3) paid an ETF between May 15, 2005 and December 5, 2010; and (4) 21 returned "all equipment leased from or provided by Hughes within 22 ninety (90) days" of termination of the subscription. 23 cash payment of $5, the claimant must affirm that the claimant (1) 24 was a Hughes subscriber, (2) was no longer a Hughes subscriber as 25 of the date by which Hughes must complete notice; (3) did not pay 26 an early termination fee, or paid an ETF on or after December 6, 27 2010, and (4) returned all equipment leased from or provided by 28 Hughes within ninety days of termination. 27 It To receive a The claimant must 1 provide his or her name, address, "email address(es) used in 2 corresponding with Hughes," and his or her "current email address," 3 and sign and date the claim form under penalty of perjury. 4 claimant must mail this form to the settlement administrator before 5 the stated deadline. 6 The Claim Form suffers from several problems. The First, it 7 includes a limitation that is not provided in the Long Form or the 8 Summary Notice -- namely, the requirement that the claimant 9 returned all equipment "leased from or provided by Hughes" within United States District Court For the Northern District of California 10 ninety days of termination. 11 to likely discourage some class members from filing a claim -- 12 while it may be clear to class members what constitutes "equipment 13 leased" from Hughes, it is less clear what is required by the 14 provision mandating the return of equipment "provided by" Hughes. 15 Third, the Claim Form is unnecessarily complex. 16 long, it contains unnecessary language, and it is confusingly 17 arranged. 18 error. 19 it reflexively cites to the Class Notice and Settlement Agreement 20 "for eligibility and claims rules," while the Class Notice refers 21 class members to the Claim Form for additional eligibility 22 requirements. 23 Second, this limitation is so vague as It is two pages Like a poorly drafted verdict form, it invites user Finally, the Claim Form creates an infinite feedback loop; It would be rational for a class member to invest the time and 24 effort to perform the above steps and scrutinize the claim form if 25 the economic incentive for so doing was great enough. 26 majority of class members who would receive any cash payment under 27 the settlement would receive a mere $5. 28 likely find that given the size of the cash benefit and the amount 28 But the vast Many class members will 1 of time required to submit a claim, it simply is not worth the time 2 and effort to submit a claim. 3 There are many ways the parties could improve the claim 4 submission procedure, such as by allowing class members to make 5 claims using an online form or by mailing settlement checks to each 6 class member who, according to Hughes's records, satisfies the 7 requirements for such a claim. 8 have opted for an unnecessarily taxing claims procedure over these 9 alternatives. For unknown reasons, the parties The Court finds that in light of the small cash United States District Court For the Northern District of California 10 benefits contemplated, the proposed claim procedure is 11 unreasonable. 12 C. 13 Notice to the class must provide: 14 15 16 17 18 19 20 21 22 23 Adequacy of Proposed Notice the best notice practicable under the circumstances, including individual notice to all members who can be identified through reasonable effort. The notice must concisely and clearly state in plain, easily understood language: the nature of the action; the definition of the class certified; the class claims, issues, or defenses; that a class member may enter an appearance through counsel if the member so desires; that the court will exclude from the class any member who requests exclusion, stating when and how members may elect to be excluded; and the binding effect of a class judgment on class members under Rule 23(c)(3). Fed. R. Civ. P. 23(c)(2)(B). The Federal Judicial Center's "Judges' Class Action Notice and 24 Claims Process Checklist and Plain Language Guide" ("FJC Class 25 Action Checklist"), available through the FJC Web site, provides 26 guidance for judges and counsel in determining whether a notice 27 plan is adequate. 28 and reviewing courts to ask, "Will the notices come to the Among other things, this guide instructs parties 29 1 attention of the class?" and "Are the notices informative and easy 2 to understand?" Id. The Postcard, which would be sent via U.S. mail, is postcard- 3 4 sized. It provides the case name and is titled, "NOTICE OF 5 PROPOSED CLASS ACTION SETTLEMENT." 6 the awards to class members; it merely informs its recipient that 7 the settlement, if approved, "may entitle you to cash or non-cash 8 benefits." 9 online, for a description of "all eligibility requirements to It does not state the size of It directs class members to read the Long Form, found United States District Court For the Northern District of California 10 receive a cash benefit." 11 claim forms and exclusion from the settlement, it provides no other 12 pertinent information to the class. 13 information about how to object to the settlement, nor does it 14 state that Plaintiffs' counsel seeks a $980,000 award of attorneys' 15 fees. 16 capital letters stating, "YOUR LEGAL RIGHTS MIGHT BE AFFECTED BY 17 THIS SETTLEMENT. 18 of text treatment or graphic elements to command class members' 19 attention. 20 innovative techniques to ensure their mailings stand out. 21 Postcard uses none of these techniques. 22 Other than the deadlines for submitting It does not include It is written in small type and aside from a provision in PLEASE READ THIS NOTICE CAREFULLY," it is devoid Direct mail companies have developed a number of The The Long Form, which would be e-mailed to the class members 23 for whom Hughes has a valid e-mail address and posted on the 24 settlement Web site, is a seven-page document. 25 does not command the attention of the class. 26 court document, complete with a case caption. 27 reflects most of the terms of the Settlement Agreement, it does not 28 state every requirement for receiving a cash payment, but rather 30 See Long Form. It It appears to be a While it accurately 1 directs class members to the "conditions described on the Claim 2 Form." 3 Id. § 4(a). The Summary Notice would be published as a one-eighth-page 4 advertisement in USA Today on two consecutive days. 5 contains much of the information contained in the Long Form, 6 including the size of the cash benefits available, and directs 7 readers to visit the settlement Web site for more information. 8 However, like the Long Form, it is merely a collection of small- 9 print text, and does not appear designed to command the attention United States District Court For the Northern District of California 10 11 This document of USA Today's readers. In sum, the Court is not convinced that the proposed notice 12 plan would provide the class with "the best notice practicable 13 under the circumstances" as Rule 23 requires. 14 very little effort was expended by the parties to ensure the 15 largest possible number of class members received notice. 16 It appears as though In light of the above, the Court DENIES Plaintiffs' Motion. 17 The Court finds that Plaintiffs have failed to establish that Rule 18 23's class certification requirements of commonality, typicality, 19 predominance, and adequacy of representation are satisfied for a 20 nationwide class of Hughes's current and former subscribers. 21 Court finds the claims procedure contemplated in the settlement to 22 be unreasonable given the small size of the cash payments available 23 to class members. 24 failed to establish that the proposed notice plan would provide the 25 class with the best notice practicable under the circumstances. 26 The Finally, the Court finds that Plaintiffs have The Court recognizes that a fair settlement is considerably 27 preferable to all parties than protracted litigation. 28 proposed settlement is unfair, it is not beyond salvage through 31 While the 1 amendment. Furthermore, the Court is convinced that a fair 2 settlement could be reached without increasing the cost or burden 3 on Hughes -- the parties value this settlement at roughly $20 4 million, which should be enough to effect a fair settlement. 5 such, the Court has labored to provide the parties with guidance 6 should they decide to file an amended motion for preliminary 7 approval. 8 exists and that the Named Plaintiffs are proper representatives of 9 that class. As The parties must establish that a nationwide class The parties must provide a claims procedure that is United States District Court For the Northern District of California 10 simple and easy enough to encourage, rather than inhibit, 11 participation by class members despite the small size of the cash 12 awards. 13 scope of the release of liability to the class members. 14 parties must design the best notice plan practicable under the 15 circumstances, and provide the Court with a realistic reach 16 calculation for the plan. 17 settlement such that the interests of either Plaintiffs' counsel or 18 Hughes is aligned with the interests of the class, the Court will 19 apply considerably less scrutiny in reviewing it. 20 the parties on notice that if the Court does ultimately 21 preliminarily approve the settlement, it may delay ruling on an 22 attorneys' fees motion until after all settlement proceeds have 23 been disbursed to the class in order to determine the fairness of 24 the amount sought in attorneys' fees in light of the total benefit 25 conferred on the class. 26 /// 27 /// 28 /// The parties must clearly and explicitly communicate the The Furthermore, if the parties alter the 32 The Court puts 1 V. CONCLUSION 2 For the foregoing reasons, the Court DENIES the Motion for 3 Preliminary Approval of Settlement filed by Plaintiffs Tina Walter, 4 Christopher Bayless, and Eric Schumacher. 5 leave to file an amended motion. 6 Friday, August 26, 2011, at 10:00 a.m., in Courtroom 1, 450 Golden 7 Gate Avenue, San Francisco, California. 8 confer and file a joint case management statement no less than 9 seven (7) days before the status conference. The parties are granted A status conference is set for The parties shall meet and United States District Court For the Northern District of California 10 11 IT IS SO ORDERED. 12 13 14 Dated: July 6, 2011 UNITED STATES DISTRICT JUDGE 15 16 17 18 19 20 21 22 23 24 25 26 27 28 33

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