Walter et al v. Hughes Communications, Inc. et al
Filing
77
ORDER DENYING (60 in 3:09-cv-02136-SC) MOTION for Settlement Notice of Motion and Motion for Preliminary Approval of Settlement and Conditional Class Certification and Related Relief; Memorandum of Points and Authorities in Support of Motion filed by Tina Walter, Eric Schumacher, Christopher Bayless (sclc1, COURT STAFF) (Filed on 7/6/2011)
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IN THE UNITED STATES DISTRICT COURT
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FOR THE NORTHERN DISTRICT OF CALIFORNIA
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TINA WALTER, CHRISTOPHER BAYLESS,
and ERIC SCHUMACHER, individually
and on behalf of all others
similarly situated,
Plaintiffs,
For the Northern District of California
United States District Court
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v.
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HUGHES COMMUNICATIONS, INC., and
HUGHES NETWORK SYSTEMS, LLC,
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Defendants.
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I.
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Case No. 09-2136 SC
ORDER DENYING PLAINTIFFS'
MOTION FOR CLASS
CERTIFICATION AND
PRELIMINARY APPROVAL OF
SETTLEMENT
INTRODUCTION
On February 3, 2011, the Court denied the Motion for
18
Preliminary Approval of Settlement and Conditional Class
19
Certification that was filed by Plaintiffs Tina Walter ("Walter"),
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Christopher Bayless ("Bayless"), and Eric Schumacher ("Schumacher")
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(collectively, "Named Plaintiffs" or "Plaintiffs") and joined by
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Defendants Hughes Communications, Inc. and Hughes Network Systems,
23
LLC (collectively, "Hughes").
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2011 Order").
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Plaintiffs and Hughes have filed additional briefs in support of
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it.
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Court has reviewed the documents submitted, and for the following
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reasons, it DENIES the Motion.
ECF Nos. 60 ("Motion"), 69 ("Feb. 3,
Plaintiffs have since renoticed their motion and
ECF Nos. 72 ("Pls.' Supp. Br."), 73 ("Defs.' Joinder").
The
1
II.
BACKGROUND
2
A.
3
Hughes is a satellite broadband Internet technology and
4
service provider ("ISP") that sells Internet access via satellite
5
to consumers in rural areas where Internet service is not available
6
through digital subscriber lines ("DSL") or cable.
7
("SAC") ¶ 2.
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offer different download and upload speeds at different prices:
10
United States District Court
ECF No. 44
Hughes advertises a variety of service plans which
For example, HughesNet offers the following
"Home" plans: The Home Plan, for a monthly fee
of $59.99, is advertised with download speeds
at 1.0 Mbps; the Pro Plan, for a monthly fee of
$69.99, is advertised with download speeds at
1.2 Mbps; the ProPlus Plan, for a monthly fee
of $79.99, is advertised with download speeds
at 1.6 Mbps; the Elite Plan, for a monthly fee
of $119.99, is advertised with download speeds
at 2.0 Mbps; the ElitePlus Plan, for a monthly
fee of $189.99, is advertised with download
speeds at 3.0 Mbps; and the ElitePlus Plan, for
a monthly fee of $349.99, is advertised with
download speeds at 5.0 Mbps.
9
For the Northern District of California
Factual Background
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12
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17
Id. ¶ 27.
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year commitment from its subscribers; those who cancel their
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service are obligated to pay an early termination fee ("ETF").
20
¶ 52.
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subscriptions activated after September 1, 2008 were subject to a
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$400 ETF.
23
Regardless of the plan selected, Hughes requires a two-
Id.
Until September 1, 2008, Hughes charged a $300 ETF;
Id. ¶ 28.
Hughes also maintains what it calls a "Fair Access Policy"
24
("FAP").
Under the FAP, Hughes caps the amount of data its
25
subscribers may download in a day.
26
that "[a] small percentage of subscribers who exceed this limit
27
will experience a temporary reduction of speed."
28
reduction in download speed continues for approximately twenty-four
2
Id. ¶ 46.
Hughes advertises
Id.
This
1
hours, and serves to discourage subscribers from bandwidth-
2
intensive Internet activity.
Id. ¶ 47.
In this action, Plantiffs claim to be current and former
3
4
subscribers and allege that Hughes falsely advertised Internet
5
service speeds; oversold and/or capped the speed of its Internet
6
service; failed to properly disclose its policy of limiting the
7
amount of data users can upload or download; and imposed a $400
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early cancellation fee that was "unconscionable and unenforceable
9
under California law."
Plaintiff Bayless claims that as a Hughes subscriber, he
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United States District Court
For the Northern District of California
See id. ¶¶ 2, 26-55.
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frequently experienced slow Internet service and had difficulty
12
connecting to the Internet numerous times.
13
alleges that even after upgrading to Hughes's ElitePlus Internet
14
service, his Internet speed was "approximately half" of the
15
advertised speed.
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his subscription in November 2008, he paid a $300 early termination
17
fee.
Id. ¶ 61.
Id. ¶ 60.
Bayless
Bayless claims that when he cancelled
Id. ¶ 62.
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Plaintiff Schumacher claims that he upgraded his Hughes
19
Internet subscription to the Pro plan due to Hughes's advertising
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of a maximum speed of "up to 1.2 Mbps" and "typical speeds about
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700 Kbps to 800 Kbps during peak times."
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alleges that the average speed of his Internet service during both
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peak and non-peak times was "651 Kbps, approximately half of the
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advertised speed."
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Small Office plan, which he claims also did not perform at
26
advertised speeds.
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subscription in or around January 2009.
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Id. ¶ 68.
Id. ¶ 66.
Schumacher
Schumacher then upgraded to Hughes's
Id. ¶¶ 69-71.
Schumacher terminated his
Id. ¶ 71.
Walter subscribed to Hughes's Home plan.
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Walter alleges that
1
she experienced "significantly slow, and at times non-existent,
2
upload and download speeds," which she attributes to both "the
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speed of the service" and "because the FAP was implemented more
4
stringently than the disclosures to her had represented."
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73.
Id. ¶
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Plaintiffs initially sought to represent a class of "all
7
citizens of the State of California who are or were subscribers to
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HughesNet's satellite broadband and Internet equipment services
9
during the four years preceding the filing of the complaint" and a
United States District Court
For the Northern District of California
10
subclass of "all citizens of the State of California who are
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consumers under Civil Code section 1761(d) and are or were
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subscribers of HughesNet's satellite broadband and internet
13
equipment services during the three years preceding the filing of
14
the complaint."
15
filed with the Motion, Plaintiffs seek to expand this class to all
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Hughes subscribers throughout the United States.
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("TAC").
Id. ¶¶ 13-14.
In the Third Amended Complaint
ECF No. 63
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B.
Procedural Background
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Walter and Bayless filed their initial complaint on May 15,
20
2009.
ECF No. 1 ("Initial Compl.").
Schumacher filed a complaint
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against Hughes with similar claims in California state court on
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June 9, 2009; this action was subsequently removed to federal court
23
and consolidated with the earlier-filed action.
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parties stipulated to multiple extensions of Hughes's deadline to
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respond to the complaint.
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Plaintiffs amended their complaint.
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October 5, 2009, Hughes moved to dismiss the FAC.
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January 26, 2010, the Court granted in part and denied in part
ECF Nos. 5, 13.
4
ECF No. 17.
The
On September 3, 2009,
See ECF No. 18 ("FAC").
ECF No. 20.
On
On
1
Hughes's motion to dismiss, dismissing two claims with prejudice
2
and two claims without prejudice, and granting Plaintiffs leave to
3
amend their complaint.
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Plaintiffs filed their Second Amended Complaint.
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March 18, 2010, Hughes filed a second motion to dismiss.
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45.
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withdrew its motion to dismiss.
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after several additional continuances, Plaintiffs filed an
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unopposed motion for preliminary approval of a class action
United States District Court
For the Northern District of California
10
11
ECF No. 40.
On February 26, 2010,
See SAC.
On
ECF No.
Shortly thereafter, the parties began mediation and Hughes
settlement.
ECF No. 55.
On January 7, 2011,
ECF No 60.
Plaintiffs concurrently filed their Third Amended Complaint.
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In it, Plaintiffs bring four causes of action: (1) violation of
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California's Consumer Legal Remedies Act ("CLRA"), Cal. Civ. Code
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§§ 1750, et seq., as well as "similar applicable consumer
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protection law of other states", TAC ¶¶ 73-84; (2) violation of
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California's Unfair Competition Law ("UCL"), Cal. Civ. Code §
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17200, as well as "similar applicable unfair competition law of
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other states"; TAC ¶¶ 85-98; (3) negligent misrepresentation, id.
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¶¶ 99-109; and (4) intentional misrepresentation and omission, id.
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¶¶ 110-119.
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sought to represent a class of Hughes's California customers,
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Plaintiffs now seek to represent "[a]ll residents of the United
23
States of America who are or were subscribers to Hughes' satellite
24
broadband and internet equipment services during the four years
25
preceding the filing of the original complaint" and a subclass of
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"[a]ll residents of the United States of America who are consumers
27
under Civil Code section 1761(d) and are or were subscribers of
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Hughes' satellite broadband and internet equipment services during
Whereas in the first three complaints, Plaintiffs
5
1
the three years preceding the original filing of the complaint."
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Id. ¶¶ 13-14.
The Court denied the Motion, finding that the papers submitted
3
Feb. 3, 2011 Order.
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their motion and advised the parties include to information such as
7
estimates of the size of the class, the total gross amount to be
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recovered, and the cost of administration and notice.
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Court also ordered briefing and evidence supporting "Plaintiffs'
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United States District Court
failed to provide basic information about the proposed class.
5
For the Northern District of California
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See
threadbare assertion that the requirements of Federal Rules 23(a)
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and (b)(3) are satisfied," and ordered additional briefing on the
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proposed form of notice to the class.
The Court granted the parties leave to renew
Id.
The
Id.
The parties have since renewed their motion for preliminary
13
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approval of the settlement.
15
changed, but the parties have revised the notice documents in
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response to the Court's February 3, 2011 Order.
17
Supp. Decl. Ex. 1 ("Settlement"), id. Ex. A ("Claim Form"); Ezrin
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Decl. Exs. D ("Long Form"), E ("Postcard"), F ("Summary Notice").1
19
Plaintiffs also submit firm resumes of Plaintiffs' three counsel,
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Bramson, Plutzik, Mahler & Birkhaeuser LLP ("Bramson Plutzik"),
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Audet & Partners LLP ("Audet"), and Pogust, Braslow & Millrood, LLC
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("Pogust") as evidence that they are adequate class counsel.
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Decl. Exs. A, B, C.
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///
25
1
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27
28
The terms of the settlement have not
See Rosenberg
Ezrin
Jennifer Rosenberg ("Rosenberg"), counsel for Plaintiffs filed a
declaration in support of the Motion, ECF No. 61, which she later
corrected in a supplemental declaration, ECF No. 66. Joshua C.
Ezrin ("Ezrin"), counsel for Plaintiffs, filed a declaration in
support of the Settlement, which Plaintiffs attached to their
Supplemental Brief.
6
1
C.
1.
2
subject to the settlement's release of liability is defined as:
All persons and entities residing in the United
States of America who, during any time between
May 15, 2005 and the Preliminary Approval Date,
were subscribers to any of the Hughes' Consumer
Service Plans.
5
6
7
Excluded from this definition are Hughes
Communications,
Inc.
and
Hughes
Network
Systems,
LLC,
and
their
respective
subsidiaries, affiliates, dealers, employees,
directors,
and
the
legal
representatives,
heirs,
successors
and
assigns
of
the
individuals and entities previously referenced
in this sentence, and any government entities.
8
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10
United States District Court
For the Northern District of California
Class Structure
Under the settlement, the class that would be certified and
3
4
The Proposed Settlement
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12
13
Settlement § 1.27.
2.
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Injunctive Relief
Under the proposed settlement, Hughes would alter its practice
15
16
of charging a $400 flat ETF and instead pro-rate its ETF such that
17
it would vary between $85 and $400 depending on the number of
18
months left on the subscriber's 24-month contract.
19
at 6.
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at least "18 months after the effectiveness of the new schedule,"
21
and not return to a flat ETF for a period of three years.
22
Plaintiffs provide a chart which they claim shows that the
23
"estimated minimum value of the changes to the ETF policy is
24
approximately $4,472,662."
25
Pls.' Supp. Br.
Hughes would be required to maintain this rate schedule for
Id.
Id. at 7.
Hughes would alter its FAP to provide subscribers with what it
26
calls "FAP Tokens."
Id.
27
reset their download allowances once per month if they reached
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their maximum download allowance under the FAP for that month.
These "tokens" would allow subscribers to
7
Id.
1
Plaintiffs estimate the value of this portion of the injunctive
2
relief at $10,099,388.
Id. at 8.
3
Hughes would also alter its advertising such that "[w]hen
4
advertising upload or download speeds measured in MBPS or KBPS for
5
its consumer plans, Hughes will include a disclosure in reasonable
6
proximity to the advertised speeds that states that advertised
7
upload and download speeds are not guaranteed and may be slower
8
than the maximum advertised speeds, particularly during peak
9
times."
United States District Court
For the Northern District of California
10
11
Id. at 7.
The parties do not attempt to estimate the
value of this relief to the class.
Plaintiffs estimate that the injunctive relief contemplated
12
under the settlement will confer a total benefit of roughly $14
13
million on the class.
14
3.
15
Economic Relief
Under the proposed settlement, former subscribers who paid an
16
ETF prior to December 6, 2010 would receive a $40 cash payment, and
17
former subscribers who did not pay an ETF would receive a $5 cash
18
payment.
19
preliminary approval would receive no cash compensation.
Settlement § 2.6.
Current subscribers as of the date of
20
Receipt of the cash payment would be conditioned on each class
21
member's submission of a valid and timely claim form in which he or
22
she affirm the above facts, as well as the fact that he or she
23
returned "all equipment leased from or provided by Hughes" within
24
ninety days of cancelling his or her Hughes service.
25
Claim Form.
26
class members paid an ETF during the class period and would
27
therefore be potentially eligible for the $40 cash payment.
28
Supp. Br. at 9.
Id.; see
Plaintiffs estimate that approximately 73,837 of the
Plaintiffs estimate that
8
Pls.'
approximately 465,706
1
former subscribers did not pay an ETF and would therefore be
2
eligible for the $5 cash payment.
3
size of the cash payments by the number of class members eligible
4
to receive them to calculate "the total amount of cash compensation
5
available to the Class under the Settlement" at approximately
6
$5,282,010.
7
8
9
4.
Id.
Plaintiffs multiply the
Id.
Fee Awards
Hughes agrees to pay Plaintiffs' counsel up to $980,000 in
attorney fees and expenses once the settlement becomes final,
United States District Court
For the Northern District of California
10
subject to Court approval.
11
in addition to the relief Hughes will provide to the settlement
12
class -- it would not be paid out of a common fund.
13
parties also intend to seek a cash payment of $5,000 to compensate
14
each of the three Named Plaintiffs.
15
5.
Settlement § 2.9.
This fee amount is
Id.
The
Id. § 2.11.
Notice
16
The parties propose providing notice of the settlement to the
17
class via a Postcard sent via direct mail, a Long Form sent via e-
18
mail, and a Summary Notice published in USA Today.
19
parties agree that a "professional claims administrator" will
20
administer the claims resolution process, issuing class notice and
21
claim forms, determining and issuing settlement payments, and
22
responding to class member inquiries.
23
would pay all costs of notice.
24
Id. § 3.2.
Id. §§ 2.7, 3.2.
The
Hughes
Id. § 2.9.
The Postcard would be sent via First Class U.S. Mail to each
25
class member for whom Hughes has a valid mailing address.
Pls.'
26
Supp. Br. at 10.
27
Hughes equipment requires a physical address, Hughes customer
28
account records necessarily include a mailing address for 100% of
Plaintiffs allege that "because installation of
9
1
the approximately 1.1 million class members," id. at 10, and that
2
Hughes has already determined that two percent of these addresses
3
are no longer valid "e.g., based on a returned mailing."
4
Decl. ¶ 3.2
5
certain percentage" of class members "will have moved their
6
residences since providing an address to Hughes."
7
not attempt to estimate this "certain percentage," but they propose
8
updating their address list using the National Change of Address
9
System ("NCOA").
Mathur
Hughes admits that in addition to this two percent, "a
Pls.' Supp. Br. at 10.
Id.
Hughes does
The parties do not
United States District Court
For the Northern District of California
10
attempt to determine a "reach calculation" -- that is, an estimate
11
of the number of class members to receive notice -- for notice via
12
the Postcard.
The Postcard states: "you may be entitled to cash or non-cash
13
14
benefits."
See Postcard.
It provides no information on the size
15
of the cash awards available under the settlement.
16
that "any legal claim you may have against Hughes related to this
17
lawsuit will be settled" if the class member does not exclude him
18
or herself and if the Court approves the settlement.
19
directs the recipient to a yet-unidentified Web site to read the
20
Long Form and access the Claim Form.
It also states
Id.
It
Id.
The Long Form would be sent via e-mail and would also be
21
22
available on the settlement Web site.
23
addresses for approximately 79 percent of the class members, but
24
concedes that only approximately 40 percent of these addresses are
25
still valid.
26
Hughes only has valid and current e-mail addresses for 31 percent
27
2
28
Marthur Decl. ¶ 4.
Hughes claims to have e-mail
As such, by Hughes's estimates,
Alok Mathur ("Mathur"), director of business processes for
Hughes, filed a declaration in support of the settlement, which
Plaintiffs attached to their Supplemental Brief.
10
1
2
of the class.
The Summary Notice would be published as a one-eighth-page
3
advertisement in USA Today on two consecutive days.
4
Br. at 11.
5
basic information about the proposed settlement.
6
Pls.' Supp.
It is a simple text-only advertisement, and it provides
The parties estimate that the cost of the above-mentioned
7
forms of notice will be $365,300; the parties estimate the
8
administration costs for administering the settlement to "range
9
from approximately $69,000 to $84,000," depending on how many
United States District Court
For the Northern District of California
10
claims are submitted.
11
6.
12
Id.
Releases of Liability
Under the settlement, all of the class members who do not
13
affirmatively opt out of the class by providing the claims
14
administrator with timely notice of intention to opt out would be
15
subject to the following release of liability:
16
17
18
19
20
21
22
23
24
25
26
27
[The class members] [s]hall release and forever
discharge, and shall be forever barred from
instituting, maintaining or prosecuting against
any or all of the Released Persons, any and all
claims, liens, demands, actions, causes of
action, obligations, damages or liabilities of
any nature whatsoever, whether legal, equitable
or otherwise, arising from or relating to the
subject matter of this Litigation, including,
without limitation, the charging of ETFs, the
HughesNet Fair Access Policy, the actual or
advertised download, upload or other internet
speeds,
any
advertising
or
other
public
statement relating to the foregoing and/or any
other
matter
alleged
in
the
Complaint
(collectively, the "Claims"), insofar as such
Claims were asserted or could have been
asserted in this Litigation or in any other
lawsuit or arbitration proceeding in any venue
or forum on or before the date of the Final
Order Date, or based on Hughes implementation
of this Settlement Agreement in accordance with
its terms.
28
11
1
Settlement § 4.1.
The class would also waive any claims not known
2
at the time of the release under California Civil Code § 1542.
Id.
3
4
III. LEGAL STANDARD
No class action may be settled without court approval.
5
Fed.
6
R. Civ. P. 23(e).
When the parties to a putative class action
7
reach a settlement agreement prior to class certification, "courts
8
must peruse the proposed compromise to ratify both the propriety of
9
the certification and the fairness of the settlement."
Staton v.
United States District Court
For the Northern District of California
10
Boeing Co., 327 F.3d 938, 952 (9th Cir. 2003).
First, the Court
11
must assess whether a class exists.
12
v. Windsor, 521 U.S. 591, 620 (1997)).
13
determine whether the proposed settlement "is fundamentally fair,
14
adequate, and reasonable."
15
1011, 1026 (9th Cir. 1998).
Id. (citing Amchem Prods. Inc.
Second, the court must
Hanlon v. Chrysler Corp., 150 F.3d
16
17
IV.
DISCUSSION
18
A.
19
Federal Rule of Civil Procedure 23(a) provides four
Class Certification
20
requirements for class certification: (1) numerosity ("the class is
21
so numerous that joinder of all members is impracticable"); (2)
22
commonality ("there are questions of law or fact common to the
23
class"); (3) typicality ("the claims or defenses of the
24
representative parties are typical of the claims or defenses of the
25
class"); and (4) adequacy of representation ("the representative
26
parties will fairly and adequately protect the interests of the
27
class").
28
must also find that the requirements of Rule 23(b)(1), (b)(2), or
Fed. R. Civ. P. 23(a)(1)-(4).
12
In addition, the court
1
(b)(3) are satisfied.
2
2011 WL 2437013, at *5 (2011).
3
the court "that questions of law or fact common to class members
4
predominate over any questions affecting only individual members,
5
and that a class action is superior to other available methods for
6
fairly and efficiently adjudicating the controversy."
7
P. 23(b)(3).
8
its "predominance" and "superiority" requirements.
9
Inc. v. Windsor, 521 U.S. 591, 615 (1997).
United States District Court
For the Northern District of California
10
Wal-Mart Stores, Inc. v. Dukes, __ U.S. __,
Rule 23(b)(3) requires a finding by
Fed. R. Civ.
Courts refer to the requirements of Rule 23(b)(3) as
Amchem Prods.,
More than a pleading standard, Rule 23 requires the party
11
seeking class certification to "affirmatively demonstrate . . .
12
compliance with the rule -- that is, he must be prepared to prove
13
that there are in fact sufficiently numerous parties, common
14
questions of law or fact, etc."
15
(emphasis in original).
16
frequently "will entail some overlap with the merits of the
17
plaintiff's underlying claim."
18
Wal-Mart, 2011 WL 2437013, at *10
This requires a "rigorous analysis" which
Id.
Plaintiffs no longer seek certification of a class and a
19
subclass -- they seek certification of a single class of "[a]ll
20
persons and entities residing in the United States of America who,
21
during any time between May 15, 2005 and the Preliminary Approval
22
Date, were subscribers to any of the Hughes' Consumer Service
23
Plans."
24
25
Settlement § 1.27.
1.
Numerosity
Rule 23(a)(1) provides that a class action may be maintained
26
only if "the class is so numerous that joinder of all parties is
27
impracticable."
28
"impracticable" does not mean impossible; it refers only to the
Fed. R. Civ. P. 23(a)(1).
13
However,
1
difficulty or inconvenience of joining all members of the class.
2
Harris v. Palm Springs Alpine Estates, Inc., 329 F.2d 909, 913-14
3
(9th Cir. 1964).
Plaintiffs allege that the class consists of approximately 1.1
4
5
million individuals.
Pls.' Supp. Br. at 12.
In support of this
6
estimate, they attach the declaration of Michael J. Bass ("Bass"),
7
a senior systems analyst for Hughes.3
8
reviewed Hughes's subscription data and alleges that it shows that
9
there were 200,875 Hughes subscribers in May 2005, and that 885,719
Bass declares that he
Id. ¶ 3.
United States District Court
For the Northern District of California
10
new subscribers have joined in the intervening period.
11
Bass declares that because approximately 539,543 of this total
12
class are no longer Hughes customers, Hughes has roughly 549,051
13
current subscribers.
14
2010, a total of 73,837 former subscribers were charged ETFs, and
15
he estimates that the "vast majority" of these subscribers were
16
charged prior to December 6, 2010.
Bass also states that as of December 31,
Id. ¶ 6.
In light of the above, the Court finds the numerosity
17
18
Id.
requirement to be satisfied.
2.
19
Commonality
Rule 23(a)(2) requires that there be "questions of law or fact
20
Fed. R. Civ. P. 23(a)(2).
Wal-Mart, decided
21
common to the class."
22
after the parties filed their papers in support of settlement,
23
represents a significant restatement of the commonality
24
requirement.
25
that the class members 'have suffered the same injury.'"
26
2011 WL 2437013, at *9 (quoting Gen. Tel. Co. of the Southwest v.
27
Falcon, 457 U.S. 147, 157 (1982)).
28
3
"Commonality requires the plaintiff to demonstrate
ECF No. 72-1.
14
Wal-Mart,
The class members' "claims must
1
depend on a common contention," and that common contention must be
2
"of such a nature that it is capable of classwide resolution --
3
which means that determination of its truth or falsity will resolve
4
an issue that is central to the validity of each one of the claims
5
in one stroke."
6
7
8
9
United States District Court
For the Northern District of California
10
11
12
Id.
Plaintiffs offer a list of nine "common questions" as proof
that the commonality requirement is satisfied:
(a) Whether Hughes was unjustly enriched by
unfairly charging flat rate early termination
fees without taking into consideration its
actual damages. (See Third Amended Complaint
(TAC at ¶ 17(h));
(b) Whether Hughes was unjustly enriched in
selling Plaintiffs and the Settlement Class
defective broadband and satellite service (TAC
at ¶ 17(i));
13
14
15
(c) Whether Hughes falsely advertised to
Settlement Class members by marketing and
advertising
its
services
as
reliable,
consistent
high
speed
broadband
satellite
service (TAC at ¶ 17(a));
16
17
18
(d) Whether Hughes, through false advertising
and otherwise, misrepresented to Settlement
Class members the maximum upload and download
speeds of its various Hughes service plans (TAC
at ¶ 17(b));
19
20
21
(e) Whether Hughes, through false advertising
and otherwise, misrepresented to Settlement
Class members the volume of data that can be
downloaded continuously through its Hughes
service plans (TAC at ¶ 17(c));
22
23
24
25
26
27
(f) Whether Hughes, through false advertising
and otherwise, misrepresented to Settlement
Class members the maximum upload and download
capability
of
its
Hughes
satellite
and
broadband service subscriber equipment and
hardware (TAC at ¶ 17(d));
(g) Whether Hughes oversold its bandwidth,
thereby adversely affecting Settlement Class
members' satellite broadband service;
28
15
(h)
Whether
Hughes
fraudulently
induced
Settlement Class members to upgrade their
service
and
incur
additional
fees
by
misrepresenting the benefits of upgrading in
terms of speed, accessibility, functionality
and connectivity of its Hughes broadband
satellite services (TAC at ¶ 17(g)); and
1
2
3
4
(i) Whether Hughes unfairly imposed
termination fees upon Settlement
Class members (TAC at ¶ 17(h)).
5
6
7
8
9
early
Pls.' Supp. Br. at 13.
Plaintiffs do not attempt to explain how these questions are
common to any of the four claims pleaded in their TAC.
This
United States District Court
For the Northern District of California
10
failure is troubling, given Plaintiffs' eleventh-hour attempt to
11
certify a nationwide class.
12
of action and no federal causes of action.
13
that California law would apply to the claims of class members
14
outside of California; nor do they attempt to argue that a cause of
15
action would be supported by the law of other states.
16
Plaintiffs' first cause of action was formerly violation of
17
California's Consumer Legal Remedies Act, now Plaintiffs claim
18
violation of "[t]he Consumer Legal Remedies Act and similar
19
applicable consumer protection law of other states."
20
(emphasis added).
21
law to be applied in this action, the Court cannot find that there
22
are questions of law or fact common to the class.
23
Court finds the commonality requirement to be unsatisfied.
3.
24
25
Plaintiffs bring four state-law causes
Plaintiffs do not argue
Whereas
TAC ¶ 74
Because Plaintiffs have not even identified the
Accordingly, the
Typicality
Rule 23(a)(3) requires that the representative parties' claims
26
be "typical of the claims . . . of the class."
Fed. R. Civ. P.
27
23(a)(3).
28
claims are 'typical' if they are reasonably co-extensive with those
"Under the rule's permissive standards, representative
16
1
of absent class members; they need not be substantially identical."
2
Hanlon, 150 F.3d at 1020.
3
plaintiffs to be identically situated with all other class members.
4
It is enough if their situations share a common issue of law or
5
fact and are sufficiently parallel to insure a vigorous and full
6
presentation of all claims for relief."
7
Inc. v. Legal Servs. Corp., 917 F.2d 1171, 1175 (9th Cir. 1990).
8
In practice, "[t]he commonality and typicality requirements of Rule
9
23(a) tend to merge."
United States District Court
Cal. Rural Legal Assist.,
Falcon, 457 U.S. at 157 n.13.
Plaintiffs argue that the named Plaintiffs "have precisely
10
For the Northern District of California
Rule 23 "does not require the named
11
the same claims as the Settlement Class," and allege that each
12
Plaintiff "truly represents a sector of the claims being addressed
13
by the settlement."
14
"experienced numerous service disruptions due to reaching her
15
download threshold;" Bayless "terminated his service due to
16
dissatisfaction with speed and service and paid an ETF;" and
17
Schumacher "terminated his service but did not pay an ETF."
18
14-15.
19
Pls.' Supp. Br. at 14.
Walter claims to have
Id. at
As with the commonality requirement, the Court finds the
20
typicality requirement unsatisfied.
It is true that the injuries
21
claimed by the three named Plaintiffs mirror the injuries alleged
22
to have been experienced by the class as a whole -- they are caused
23
by Hughes's allegedly unfair or illegal FAP and ETF and misleading
24
advertising of Internet speed.
25
between the alleged injuries to named Plaintiffs and the class as a
26
whole, they fail to draw parallels between named Plaintiffs' legal
27
claims and the legal claims of the class as a whole.
28
Plaintiffs are California residents, and it appears that California
But while Plaintiffs draw parallels
17
Named
1
law would apply to their claims.
2
California law would apply to the claims of non-California resident
3
class members.
4
unsatisfied.
5
4.
6
Plaintiffs do not argue that
As such, the Court finds this requirement
Adequacy of Representation
Rule 23(a)(4) requires a showing that "the representative
7
parties will fairly and adequately protect the interests of the
8
class."
9
Plaintiffs are represented by qualified and competent counsel and
Fed. R. Civ. P. 23(a)(4).
This factor requires: (1) that
United States District Court
For the Northern District of California
10
(2) that the proposed representative Plaintiffs do not have
11
conflicts of interest with the proposed class.
12
1020, 603 F.3d at 614.
13
Hanlon, 150 F.3d at
Plaintiffs allege that "Plaintiffs and putative class members
14
are represented by extremely qualified counsel with extensive
15
collective experience prosecuting complex consumer class actions
16
cases of this nature."
17
reviewed the curriculum vitae submitted and sees no issue with the
18
qualification and experience of Plaintiffs' counsel.
19
Court finds that Plaintiffs' counsel's work on this Motion speaks
20
volumes, and the Court is not convinced by this work that
21
Plaintiffs' counsel would adequately represent the class.
22
23
24
25
26
27
28
Pls.' Supp. Br. at 16.
The Court has
However, the
As to the second requirement, Plaintiffs state that their
claims are co-extensive with the settlement because
(1) Plaintiffs and each Settlement Class Member
have been injured in the same manner by Hughes
by being forced to comply with an unlawful ETF
policy and for entering into their respective
service contracts on the basis of false
information regarding the speeds of service
obtainable
under
each
respective
internet
service
plan,
(2)
Plaintiffs
and
each
Settlement Class Member have an identical
18
interest in establishing Hughes' liability for
imposing
an
unlawful
ETF
and
falsely
advertising the speeds of service available
under each respective internet service plan,
(3) Plaintiffs assert the same legal claims and
theories as would all other Settlement Class
Members under the factual and legal theories
enumerated above, and (4) Plaintiffs seek the
identical relief that would be sought by all
members of the Settlement Class.
1
2
3
4
5
6
7
8
9
Pls.' Supp. Br. at 16.
Plaintiffs' argument is flawed.
Plaintiffs' contention that
the named Plaintiffs "assert the same legal claims and theories as
United States District Court
For the Northern District of California
10
would all Settlement Class Members" is not true given that class
11
members outside California would likely bring claims under the laws
12
of their states.
13
the laws of the fifty states are so similar as to render the Named
14
Plaintiffs adequate class representatives, but Plaintiffs have not
15
argued this in their papers.
5.
16
17
It is possible that the remedies provided under
Predominance and Superiority
Rule 23(b)(3) requires the court to find that "the questions
18
of law or fact common to class members predominate over any
19
questions affecting only individual members."
20
23(b)(3).
21
on a settlement motion does not require an analysis of potential
22
trial management problems, "other specifications of the Rule --
23
those designed to protect absentees by blocking unwarranted or
24
overbroad class definitions -- demand undiluted, even heightened,
25
attention in the settlement context."
26
terms of a proposed settlement are "relevant to a class
27
certification."
28
action be "superior to other available methods for fairly and
Fed. R. Civ. P.
While evaluation of Rule 23's predominance requirement
Id.
Amchem, 521 U.S. at 20.
Rule 23(b)(3) also requires that the class
19
The
1
efficiently adjudicating the controversy."
2
23(b)(3).
4
5
6
7
9
The factors relevant to assessing superiority include:
(A)
the
class
members'
interests
in
individually controlling the prosecution or
defense of separate actions; (B) the extent and
nature
of
any
litigation
concerning
the
controversy already begun by or against class
members; (C) the desirability or undesirability
of concentrating the litigation of the claims
in the particular forum; and (D) the likely
difficulties in managing a class action.
3
8
Fed. R. Civ. P.
Fed. R. Civ. P. 23(b)(3).
Plaintiffs identify eight legal questions which they claim
United States District Court
For the Northern District of California
10
predominate, such as "Whether HughesNet's conduct violates the
11
unfair competition law, such as California Business and Professions
12
Code § 17200 et seq. and similar laws of other states."
13
Supp. Br. at 19.
14
satisfied the commonality requirement, and because they have not
15
identified a single common question of law or fact, the Court
16
cannot find that common questions predominate.
17
Pls.'
As the Court noted above, Plaintiffs have not
Plaintiffs state that the superiority requirement is satisfied
18
because "this case involves multiple claims for relatively small
19
sums," making class treatment superior to "alternative methods."
20
Pls.' Supp. Br. at 20.
21
contemplates awards of $5 and $40 to class members who return a
22
claim form, the named Plaintiffs seek $5,000, a considerably higher
23
amount.
24
trial, then the class's claims may be large enough to justify
25
individual actions.
26
While it is true that the settlement
If this $5,000 figure represents a potential recovery at
For these reasons, the Court finds that Plaintiffs have failed
27
to satisfy Rule 23's requirements.
28
flaws it has identified are curable through amended pleadings or
20
The Court notes that all of the
1
alteration of the terms of the settlement, and so it grants parties
2
leave to file an amended motion for settlement.
3
judicial economy, it also evaluates the fairness of the settlement
4
and the adequacy of the proposed notice.
In the interest of
5
B.
6
The Ninth Circuit has warned that "there are real dangers in
Fairness of the Settlement
7
the negotiation of class action settlements of compromising the
8
interests of class members," because "[i]ncentives inherent in
9
class-action settlements" can "result in a decree in which the
United States District Court
For the Northern District of California
10
rights of [class members, including the named plaintiffs] may not
11
[be] given due regard by the negotiating parties."
12
F.3d at 959 (internal quotation marks omitted).
13
stem from the fact that "[t]he class members are not at the table;
14
class counsel and counsel for the defendants are."
15
"influence the result of the negotiations without any explicit
16
expression or secret cabals," and is why "district court review of
17
class action settlements includes not only consideration of whether
18
there was actual fraud, overreaching or collusion but, as well,
19
substantive consideration of whether the terms of the decree are
20
'fair, reasonable and adequate to all concerned.'"
21
(citing Officers for Justice v. Civ. Serv. Comm'n of San Francisco,
22
688 F.2d 615, 625 (9th Cir. 1982)).
23
of "collusion between class counsel and the defendant," the Ninth
24
Circuit has adopted the rule of other circuits that "settlement
25
approval that takes place prior to formal class certification
26
requires a higher standard of fairness," leading to "a more probing
27
inquiry than may normally be required under Rule 23(e)."
28
150 F.3d at 1026.
21
Staton, 327
These incentives
Id.
This can
Id. at 950
Due in part to these dangers
Hanlon,
1
Not all proposed class action settlements require the same
participate in settlement negotiations, the Court need not assume
4
the role of class advocate.
5
structured such that the interests of the class are tied to the
6
interests of the named plaintiffs, their counsel, or the defendant
7
demands less scrutiny.
8
size of the class counsel's attorney fee award to the number of
9
claim forms submitted or the amount disbursed to the class gives
10
United States District Court
level of court scrutiny -- if the class had the opportunity to
3
For the Northern District of California
2
class counsel motivation to ensure that notice to the class is as
11
effective as possible.
12
from the largest possible release of liability, a settlement in
13
which only class members who submit a claim form release their
14
claims against a defendant aligns the interests of the defendant
15
and the class members.
Similarly, a settlement that is
For example, a settlement that ties the
Similarly, because a defendant benefits
16
No such alignments are present here: all parties present
17
during negotiation of the settlement stand to benefit regardless of
18
whether the class members receive a benefit.
19
Plaintiffs would receive up to $5,000 in incentive payments,
20
subject to Court approval, regardless of the size of the award to
21
the class.
22
paid to Plaintiffs' counsel; this proposed award is not tied to the
23
total amount recovered by the class.
24
considerable benefit -- a release of every related claim that could
25
be brought by its 1.1 million subscriber base -- even if no claim
26
forms were submitted and no funds were distributed to the class.
27
As such, the parties have designed a settlement containing no
28
structural protections of the interests of the class as a whole.
The three Named
The settlement contemplates $980,000 in attorneys' fees
22
And Hughes would receive a
1
2
3
4
Hence, the parties force the Court into the role of class
advocate.
1.
Substantive Issues
Under the settlement, around 40 percent of the class -- former
5
subscribers who did not pay an ETF -- would be eligible to receive
6
a $5 cash payment.
7
subscribers who did pay an ETF -- would be eligible to receive the
8
$40 cash payment.
9
subscriber base -- would receive no benefit except the proposed
Around seven percent of the class -- former
The remaining class members -- Hughes's current
United States District Court
For the Northern District of California
10
injunctive relief.
11
derive no benefit from the proposed injunctive relief.
12
Obviously, Hughes's former subscribers would
In exchange for this relief, every class member who does not
13
affirmatively opt out of the settlement would be subject to the
14
settlement's release of liability:
15
16
17
18
19
20
21
22
23
24
25
26
[Class members] [s]hall release and forever
discharge, and shall be forever barred from
instituting, maintaining or prosecuting against
any or all of the Released Persons, any and all
claims, liens, demands, actions, causes of
action, obligations, damages or liabilities of
any nature whatsoever, whether legal, equitable
or otherwise, arising from or relating to the
subject matter of this Litigation, including,
without limitation, the charging of ETFs, the
HughesNet Fair Access Policy, the actual or
advertised download, upload or other internet
speeds,
any
advertising
or
other
public
statement relating to the foregoing and/or any
other
matter
alleged
in
the
Complaint
(collectively, the "Claims"), insofar as such
Claims were asserted or could have been
asserted in this Litigation or in any other
lawsuit or arbitration proceeding in any venue
or forum on or before the date of the Final
Order Date, or based on Hughes implementation
of this Settlement Agreement in accordance with
its terms.
27
Settlement § 4.1.
The Long Form summarizes this release as one
28
freeing Hughes and affiliated persons "from all claims of liability
23
1
that were asserted or that could have been asserted in the lawsuit,
2
or in other legal proceedings or forums, arising from or relating
3
to the subject matter of the lawsuit."
4
Postcard summarizes this release as one of "claims related to the
5
matters alleged in the lawsuit that you may have against Hughes and
6
others."
7
Long Form at 5.
The
See Postcard.
This release is obtusely written.
Notice of the terms of the
8
settlement must be provided to the class "in plain, easily
9
understood language."
Fed. R. Civ. P 23(c)(2)(B).
If one accepts
United States District Court
For the Northern District of California
10
the accuracy of the Long Form's summary of the release, all claims
11
relating to Hughes's charging of ETFs, its FAP, its advertising,
12
and the speed of its service would be released.
13
particularly broad release, and while it does not render the
14
settlement unfair, its breadth should be considered in evaluating
15
the fairness of the settlement.
16
This is a
The amount to be paid to the class is, of course, an important
17
factor in determining the fairness of a settlement.
18
instructed the parties to estimate the "total gross amount to be
19
recovered by the class, supported by appropriate evidence."
20
3, 2011 Order.
21
total amount of cash compensation available to the Class under the
22
Settlement," (emphasis added) which they estimate to be
23
approximately $5,282,010.
24
would pay if every single class member who was eligible to receive
25
a cash benefit received notice of the settlement and submitted a
26
timely and valid claim form.
27
28
The Court
Feb.
Instead of doing this, Plaintiffs provide "the
This represents the total amount Hughes
Plaintiffs' offer of the total compensation available in lieu
of total compensation paid is disingenuous.
24
Plaintiffs' counsel
1
claim to be "extremely qualified counsel with extensive experience
2
prosecuting complex consumer class actions cases of this nature."
3
Pls.' Supp. Br. at 16.
4
means to estimate class participation in a settlement such as this
5
one.
6
in similar class actions are typically ten percent or less.
7
e.g., In re Compact Disc Minimum Advertised Price Antitrust Litig.,
8
370 F. Supp. 2d 320, 321 (D. Me. 2005) (two percent submission
9
rate); Buchet v. ITT Consumer Fin. Corp., 845 F. Supp. 684, 695 (D.
As such, they certainly should have the
They are no doubt aware that average claims submission rates
See,
United States District Court
For the Northern District of California
10
Minn. 1994), as amended 858 F. Supp. 944 (rejecting settlement
11
where similar settlement had only a three percent redemption rate);
12
Strong v. Bellsouth Telecomm., Inc., 173 F.R.D. 167, 169 (W.D. La.
13
1997) (4.3 percent claims rate); Burch v. United Cable TV of
14
Baltimore Ltd. P'ship, 732 A.2d 88 7 (Md. 1999) (9.7 percent
15
response rate to claims process); Union Life Fid. Ins. Co. v.
16
McCurdy, 781 So. 2d 1 86, 188 (Ala. 2000) (observing that only 113
17
of 104,000 class members submitted claims, for a rate of 0.1
18
percent).
19
the Court estimates that roughly $500,000 will be paid to the
20
class.
21
motion for $980,000 in attorney's fees.
22
Assuming a rather generous ten percent response rate,
This amount is dwarfed by Plaintiffs' counsel's anticipated
Plaintiffs also provide unrealistic estimates of the value of
23
the injunctive relief available under the settlement.
24
claim that Hughes's revised FAP and its pro-rated early termination
25
fee confer a benefit of $14 million upon the class.
26
reviewed the declarations submitted in support of this figure, the
27
Court is extremely skeptical of the accuracy of this estimate.
28
Setting aside its accuracy, however, Plaintiffs fail to state that
25
Plaintiffs
Having
1
this injunctive relief provides no benefit to the roughly half of
2
the class who are no longer Hughes subscribers.
3
benefit of the injunctive relief would be conferred upon future
4
Hughes subscribers, and these individuals are not part of the
5
settlement class and would not be bound by the release of
6
liability.
Also, part of the
Despite serious concerns with the confusing wording of the
7
8
release and considerable skepticism as to Plaintiffs' estimate of
9
the settlement's value to the class, the Court does not find the
United States District Court
For the Northern District of California
10
substantive terms of the settlement to be inherently unfair at this
11
time.
12
more appropriate for objecting class members to raise if and when
13
this settlement reaches the final approval stage.
The Court finds the question of substantive fairness to be
2.
14
Procedural Issues
15
While Rule 23(e)(5) gives class members the opportunity to
16
object to the substance of the settlement at the final fairness
17
hearing, this often occurs too late in the proceedings to address
18
procedural issues, such as flaws in the claims submission process.
19
As such, the Court reviews the design of the claims process
20
closely.
21
Under the settlement, class members can receive $5 if they
22
returned their Hughes equipment and $40 if they also paid an ETF
23
during the stated period.
24
member and the receipt of such a payment, however, and such
25
additional steps tend to lower class participation.
26
Allen, "Anticipating Claims Filing Rates in Class Action
27
Settlements" (Nov. 2008) ("A settlement that requires claimants
28
simply to sign a form will likely have a higher claims-filing rate
Many hurdles stand between a class
26
See Tiffany
questions and attach documentation, all other things being equal.")
3
First, the class member must receive notice of the settlement.
4
Class members will not be sent claim forms.
5
member receives the Postcard, he or she must comb through the small
6
type on the Postcard to find the Web site he or she must access for
7
more information about the settlement.
8
have to use a computer to access the settlement Web site, follow
9
the links on the settlement Web site to locate the Claim Form,
10
United States District Court
than one requiring claimants to provide narrative responses to
2
For the Northern District of California
1
download the Claim Form, print out the Claim Form, fill out the
11
Claim Form with the required personal information, and mail the
12
Claim Form to the claims administrator during the claims period.
13
The class members would bear the cost of the forty-four cent
14
postage stamp required to submit the Claim Form.
Assuming a class
The class member would then
15
The design of the Claim Form presents problems of its own.
16
states that to receive a cash payment of $40, the claimant must
17
affirm that during the period, the claimant (1) subscribed to a
18
Hughes satellite broadband consumer Internet service plan; (2) was
19
no longer a Hughes subscriber as of the preliminary approval date;
20
(3) paid an ETF between May 15, 2005 and December 5, 2010; and (4)
21
returned "all equipment leased from or provided by Hughes within
22
ninety (90) days" of termination of the subscription.
23
cash payment of $5, the claimant must affirm that the claimant (1)
24
was a Hughes subscriber, (2) was no longer a Hughes subscriber as
25
of the date by which Hughes must complete notice; (3) did not pay
26
an early termination fee, or paid an ETF on or after December 6,
27
2010, and (4) returned all equipment leased from or provided by
28
Hughes within ninety days of termination.
27
It
To receive a
The claimant must
1
provide his or her name, address, "email address(es) used in
2
corresponding with Hughes," and his or her "current email address,"
3
and sign and date the claim form under penalty of perjury.
4
claimant must mail this form to the settlement administrator before
5
the stated deadline.
6
The Claim Form suffers from several problems.
The
First, it
7
includes a limitation that is not provided in the Long Form or the
8
Summary Notice -- namely, the requirement that the claimant
9
returned all equipment "leased from or provided by Hughes" within
United States District Court
For the Northern District of California
10
ninety days of termination.
11
to likely discourage some class members from filing a claim --
12
while it may be clear to class members what constitutes "equipment
13
leased" from Hughes, it is less clear what is required by the
14
provision mandating the return of equipment "provided by" Hughes.
15
Third, the Claim Form is unnecessarily complex.
16
long, it contains unnecessary language, and it is confusingly
17
arranged.
18
error.
19
it reflexively cites to the Class Notice and Settlement Agreement
20
"for eligibility and claims rules," while the Class Notice refers
21
class members to the Claim Form for additional eligibility
22
requirements.
23
Second, this limitation is so vague as
It is two pages
Like a poorly drafted verdict form, it invites user
Finally, the Claim Form creates an infinite feedback loop;
It would be rational for a class member to invest the time and
24
effort to perform the above steps and scrutinize the claim form if
25
the economic incentive for so doing was great enough.
26
majority of class members who would receive any cash payment under
27
the settlement would receive a mere $5.
28
likely find that given the size of the cash benefit and the amount
28
But the vast
Many class members will
1
of time required to submit a claim, it simply is not worth the time
2
and effort to submit a claim.
3
There are many ways the parties could improve the claim
4
submission procedure, such as by allowing class members to make
5
claims using an online form or by mailing settlement checks to each
6
class member who, according to Hughes's records, satisfies the
7
requirements for such a claim.
8
have opted for an unnecessarily taxing claims procedure over these
9
alternatives.
For unknown reasons, the parties
The Court finds that in light of the small cash
United States District Court
For the Northern District of California
10
benefits contemplated, the proposed claim procedure is
11
unreasonable.
12
C.
13
Notice to the class must provide:
14
15
16
17
18
19
20
21
22
23
Adequacy of Proposed Notice
the
best
notice
practicable
under
the
circumstances, including individual notice to
all members who can be identified through
reasonable effort. The notice must concisely
and clearly state in plain, easily understood
language: the nature of the action; the
definition of the class certified; the class
claims, issues, or defenses; that a class
member may enter an appearance through counsel
if the member so desires; that the court will
exclude from the class any member who requests
exclusion, stating when and how members may
elect to be excluded; and the binding effect of
a class judgment on class members under Rule
23(c)(3).
Fed. R. Civ. P. 23(c)(2)(B).
The Federal Judicial Center's "Judges' Class Action Notice and
24
Claims Process Checklist and Plain Language Guide" ("FJC Class
25
Action Checklist"), available through the FJC Web site, provides
26
guidance for judges and counsel in determining whether a notice
27
plan is adequate.
28
and reviewing courts to ask, "Will the notices come to the
Among other things, this guide instructs parties
29
1
attention of the class?" and "Are the notices informative and easy
2
to understand?"
Id.
The Postcard, which would be sent via U.S. mail, is postcard-
3
4
sized.
It provides the case name and is titled, "NOTICE OF
5
PROPOSED CLASS ACTION SETTLEMENT."
6
the awards to class members; it merely informs its recipient that
7
the settlement, if approved, "may entitle you to cash or non-cash
8
benefits."
9
online, for a description of "all eligibility requirements to
It does not state the size of
It directs class members to read the Long Form, found
United States District Court
For the Northern District of California
10
receive a cash benefit."
11
claim forms and exclusion from the settlement, it provides no other
12
pertinent information to the class.
13
information about how to object to the settlement, nor does it
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state that Plaintiffs' counsel seeks a $980,000 award of attorneys'
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fees.
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capital letters stating, "YOUR LEGAL RIGHTS MIGHT BE AFFECTED BY
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THIS SETTLEMENT.
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of text treatment or graphic elements to command class members'
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attention.
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innovative techniques to ensure their mailings stand out.
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Postcard uses none of these techniques.
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Other than the deadlines for submitting
It does not include
It is written in small type and aside from a provision in
PLEASE READ THIS NOTICE CAREFULLY," it is devoid
Direct mail companies have developed a number of
The
The Long Form, which would be e-mailed to the class members
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for whom Hughes has a valid e-mail address and posted on the
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settlement Web site, is a seven-page document.
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does not command the attention of the class.
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court document, complete with a case caption.
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reflects most of the terms of the Settlement Agreement, it does not
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state every requirement for receiving a cash payment, but rather
30
See Long Form. It
It appears to be a
While it accurately
1
directs class members to the "conditions described on the Claim
2
Form."
3
Id. § 4(a).
The Summary Notice would be published as a one-eighth-page
4
advertisement in USA Today on two consecutive days.
5
contains much of the information contained in the Long Form,
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including the size of the cash benefits available, and directs
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readers to visit the settlement Web site for more information.
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However, like the Long Form, it is merely a collection of small-
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print text, and does not appear designed to command the attention
United States District Court
For the Northern District of California
10
11
This document
of USA Today's readers.
In sum, the Court is not convinced that the proposed notice
12
plan would provide the class with "the best notice practicable
13
under the circumstances" as Rule 23 requires.
14
very little effort was expended by the parties to ensure the
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largest possible number of class members received notice.
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It appears as though
In light of the above, the Court DENIES Plaintiffs' Motion.
17
The Court finds that Plaintiffs have failed to establish that Rule
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23's class certification requirements of commonality, typicality,
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predominance, and adequacy of representation are satisfied for a
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nationwide class of Hughes's current and former subscribers.
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Court finds the claims procedure contemplated in the settlement to
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be unreasonable given the small size of the cash payments available
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to class members.
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failed to establish that the proposed notice plan would provide the
25
class with the best notice practicable under the circumstances.
26
The
Finally, the Court finds that Plaintiffs have
The Court recognizes that a fair settlement is considerably
27
preferable to all parties than protracted litigation.
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proposed settlement is unfair, it is not beyond salvage through
31
While the
1
amendment.
Furthermore, the Court is convinced that a fair
2
settlement could be reached without increasing the cost or burden
3
on Hughes -- the parties value this settlement at roughly $20
4
million, which should be enough to effect a fair settlement.
5
such, the Court has labored to provide the parties with guidance
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should they decide to file an amended motion for preliminary
7
approval.
8
exists and that the Named Plaintiffs are proper representatives of
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that class.
As
The parties must establish that a nationwide class
The parties must provide a claims procedure that is
United States District Court
For the Northern District of California
10
simple and easy enough to encourage, rather than inhibit,
11
participation by class members despite the small size of the cash
12
awards.
13
scope of the release of liability to the class members.
14
parties must design the best notice plan practicable under the
15
circumstances, and provide the Court with a realistic reach
16
calculation for the plan.
17
settlement such that the interests of either Plaintiffs' counsel or
18
Hughes is aligned with the interests of the class, the Court will
19
apply considerably less scrutiny in reviewing it.
20
the parties on notice that if the Court does ultimately
21
preliminarily approve the settlement, it may delay ruling on an
22
attorneys' fees motion until after all settlement proceeds have
23
been disbursed to the class in order to determine the fairness of
24
the amount sought in attorneys' fees in light of the total benefit
25
conferred on the class.
26
///
27
///
28
///
The parties must clearly and explicitly communicate the
The
Furthermore, if the parties alter the
32
The Court puts
1
V.
CONCLUSION
2
For the foregoing reasons, the Court DENIES the Motion for
3
Preliminary Approval of Settlement filed by Plaintiffs Tina Walter,
4
Christopher Bayless, and Eric Schumacher.
5
leave to file an amended motion.
6
Friday, August 26, 2011, at 10:00 a.m., in Courtroom 1, 450 Golden
7
Gate Avenue, San Francisco, California.
8
confer and file a joint case management statement no less than
9
seven (7) days before the status conference.
The parties are granted
A status conference is set for
The parties shall meet and
United States District Court
For the Northern District of California
10
11
IT IS SO ORDERED.
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Dated: July 6, 2011
UNITED STATES DISTRICT JUDGE
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