Department of Fair Employment and Housing v. Law School Admission Council Inc

Filing 203

CONSENT DECREE. Signed by Judge Edward M. Chen on 5/29/2014. (emcsec, COURT STAFF) (Filed on 5/29/2014)

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1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA SAN FRANCISCO DIVISION THE DEPARTMENT OF FAIR EMPLOYMENT AND HOUSING, Plaintiff, v. LAW SCHOOL ADMISSION COUNCIL, INC., Defendant. THE UNITED STATES OF AMERICA, Plaintiff-Intervenor, v. LAW SCHOOL ADMISSION COUNCIL, INC., Defendant. ANDREW QUAN, NICHOLAS JONES, and ELIZABETH HENNESSEY-SEVERSON, Plaintiff-Intervenors, v. LAW SCHOOL ADMISSION COUNCIL, INC., Defendant. ) ) ) Case No. CV 12-1830-EMC ) ) ) ) ) [PROPOSED] CONSENT DECREE ) ) ) ) ) ) ) ) ) 22 22 23 23 24 24 25 25 26 26 27 27 28 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 TABLE OF CONTENTS 2 3 INTRODUCTION .................................................................................................................................1 4 PARTIES ...............................................................................................................................................2 5 1. Plaintiffs ......................................................................................................................................2 6 2. Defendant ....................................................................................................................................2 7 3. LSAC ..........................................................................................................................................2 8 INJUNCTIVE RELIEF ..........................................................................................................................3 9 10 11 12 13 14 4. General Obligations ....................................................................................................................3 5. LSAC Shall Ensure That Documentation Requests Are Reasonable And Limited To The Need For The Testing Accommodation Requested .............................................................3 6. LSAC Shall Diversify The Expert Consultants It Uses To Review Requests For Testing Accommodations ...........................................................................................................8 7. LSAC Shall Implement Best Practices As Established By A Panel Of Experts To Be 15 Agreed Upon By The Parties To Comply With 28 C.F.R. § 36.309 ..........................................9 16 a. Panel ...................................................................................................................................9 17 b. Duties ...............................................................................................................................10 18 c. Issues To Be Addressed By Panel ....................................................................................10 19 i. Diversification ......................................................................................................10 20 ii. Documentation .....................................................................................................10 21 iii. Review of Testing Accommodation Requests .....................................................11 22 iv. Other .....................................................................................................................12 23 d. Process .............................................................................................................................12 24 e. Communications ..............................................................................................................15 25 f. Access ...............................................................................................................................16 26 27 28 i CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 g. Final Report .....................................................................................................................16 2 h. Cost ..................................................................................................................................16 3 8. Tracking and/or Maintenance of Testing Accomodation Data .................................................17 4 PERMANENT INJUNCTION ON SCORE ANNOTATIONS ..........................................................19 5 9. Permanently Discontinue Score Annotating .............................................................................19 6 CIVIL PENALTY ................................................................................................................................19 7 10. Civil Penalty ($55,000) ...........................................................................................................19 8 MONETARY RELIEF ........................................................................................................................20 9 10 11 11. Payments To Individuals ($7,675,000.00) ..............................................................................20 a. Monetary Relief To Individuals Named In The United States' And The DFEH's Complaints ($945,000) ...................................................................................................20 12 b. Compensation Fund For Individuals Who Requested Testing Accommodations For 13 The LSAT Between January 1, 2009 And May 20, 2014 And Who Are Eligible 14 Persons Under This Decree ($6,730,000) .......................................................................21 15 i. Potential Eligible Persons .....................................................................................22 16 ii. Eligible Persons ....................................................................................................22 17 iii. Retention Of Claims Administrator .....................................................................23 18 iv. Duties Of The Claims Administrator ...................................................................23 19 v. 20 vi. Potential Eligible Persons List To Administrator.................................................25 21 vii. Notice By LSAC ..................................................................................................25 22 viii. Notice By Administrator ......................................................................................26 23 ix. Locating Potential Eligible Persons .....................................................................26 24 x. 25 Dispute Resolution ...............................................................................................24 Claims Period .......................................................................................................26 12. Establishment Of Standards ....................................................................................................27 26 ii 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 13. Claims Reporting ....................................................................................................................27 2 14. Payment...................................................................................................................................28 3 15. No Set-Off ...............................................................................................................................28 4 16. Notification Of Final Payment ................................................................................................28 5 17. Residual Amount In Compensation Fund ...............................................................................29 6 18. Taxes .......................................................................................................................................29 7 OTHER RELIEF ..................................................................................................................................29 8 19. Renewed Requests For Testing Accommodations .................................................................29 9 20. Specific Testing Accommodations For Named Individuals ...................................................29 10 ATTORNEY FEES AND COSTS FOR THE DFEH AND INDIVIDUAL PLAINTIFF- 11 INTERVENORS ..................................................................................................................................30 12 21. Attorney Fees And Costs ........................................................................................................30 13 ADA MONITOR AND REPORTING ................................................................................................31 14 22. Notice By LSAC .....................................................................................................................31 15 23. Reporting By LSAC ................................................................................................................32 16 24. ADA Monitor ..........................................................................................................................32 17 25. Audits By ADA Monitor ........................................................................................................33 18 26. Audit Reports By ADA Monitor.............................................................................................34 19 a. Access ..............................................................................................................................34 20 27. Communications .....................................................................................................................35 21 28. Cost .........................................................................................................................................35 22 ADDITIONAL TERMS ......................................................................................................................36 23 29. Notification .............................................................................................................................36 24 30. Term Of This Decree ..............................................................................................................37 25 31. Disputes...................................................................................................................................37 26 iii 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 32. Use Of Information .................................................................................................................38 2 33. Scope .......................................................................................................................................38 3 34. Releases...................................................................................................................................38 4 35. Pending Complaints ................................................................................................................39 5 36. Binding....................................................................................................................................39 6 37. Non-Waiver.............................................................................................................................39 7 38. Severability .............................................................................................................................40 8 39. Litigation Holds ......................................................................................................................40 9 40. Authority .................................................................................................................................40 10 SIGNATURES .....................................................................................................................................41 11 ORDER AND PERMANENT INJUNCTION ....................................................................................45 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 iv CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 INTRODUCTION 2 This matter is before the Court for entry of a consent decree agreed upon by the Parties – 3 Plaintiff California Department of Fair Employment and Housing (“DFEH”); Plaintiff-Intervenor 4 the United States of America (“United States”); individual Plaintiff-Intervenors Andrew Quan, 5 Nicholas Jones, and Elizabeth Hennessey-Severson (“individual Plaintiff-Intervenors”) (each a 6 “Plaintiff” and collectively “Plaintiffs”); and the Law School Admission Council, Inc. 7 (“LSAC”). Plaintiffs allege that LSAC discriminates against individuals with disabilities who 8 take, or seek to take, the Law School Admission Test (“LSAT”) with testing accommodations, in 9 violation of the Americans with Disabilities Act (“ADA”), 42 U.S.C. §§ 12101 et seq., 1 based on 10 LSAC’s alleged failure to offer the LSAT in a manner accessible to individuals with disabilities 11 and on LSAC’s policy of annotating, or “flagging,” test scores achieved with the testing 12 accommodation of extended time. 2 LSAC denies all of Plaintiffs’ allegations. 13 Prior to the commencement of this litigation, the United States and the DFEH had not 14 issued a regulation or technical assistance publication explicitly addressing score annotation by 15 any private entity that offers examinations or courses related to applications, licensing, 16 certification, or credentialing for secondary or post-secondary education, professional or trade 17 purposes. However, the United States and the DFEH maintain that 42 U.S.C. § 12189 and 28 18 C.F.R. § 36.309 prohibit score annotation. LSAC disputes the position of the United States and 19 the DFEH on this issue. The United States and the DFEH further maintain that, under 42 U.S.C. 20 21 22 23 1 A violation of the ADA constitutes a violation of the Unruh Act, Cal. Civ. Code section 51(f). All references to the ADA are intended to include alleged ADA violations that by incorporation would violate California law. Nothing in this Consent Decree is intended to waive California law. 2 The DFEH and the individual Plaintiff-Intervenors additionally allege violations of the California Unruh 24 Civil Rights Act (California Civil Code section 51 et seq.) and California Education Code section 99161.5. The individual Plaintiff-Intervenors also allege violations of the Unfair Competition Act 25 (California Business and Professions Code section 17200 et seq.). 26 27 28 -1CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 § 12206(e), LSAC is not excused from compliance with the requirements of the ADA because of 2 any failure to receive technical assistance. 3 Plaintiffs and LSAC agree that it is in the Parties’ best interests, the DFEH believes it is 4 in the public interest of California, and the United States believes it is in the public interest, to 5 fully and finally resolve this matter on mutually agreeable terms without trial of any issues of 6 fact or law raised in any of the Plaintiffs’ complaints, and without resort to protracted litigation. 7 Further, the Parties acknowledge and agree that there has been no adjudication as to the merits of 8 any of the claims raised herein, and the fact that LSAC has entered into this Consent Decree 9 should in no way be considered evidence of guilt or liability that it has violated the law in any 10 way. The Parties hereby agree and stipulate to the Court’s entry of this Consent Decree, 11 including the Order and Permanent Injunction, resolving the Plaintiffs’ complaints against 12 LSAC. 13 Now it is hereby ORDERED AND DECREED as follows: 14 15 PARTIES 1. Plaintiffs are: (1) the DFEH, a California state agency charged with enforcing the 16 rights of all Californians under the California Unruh Civil Rights Act (“Unruh Act”), Cal. Civ. 17 Code §§ 51 et seq.; (2) the United States of America; and (3) Andrew Quan, Nicholas Jones, and 18 Elizabeth Hennessey-Severson, individuals with alleged disabilities who claim that they were 19 subjected to discrimination by LSAC. 20 2. Defendant LSAC is a Delaware non-profit corporation headquartered at 662 Penn 21 Street, Newtown, Pennsylvania 18940. LSAC administers the LSAT multiple times each year 22 across the United States. 23 3. LSAC is a “person” that offers examinations related to applications for post- 24 secondary education within the meaning of 42 U.S.C. § 12189 and a “private entity” that offers 25 examinations related to applications for post-secondary education within the meaning of 26 -2- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 28 C.F.R. § 36.309. The LSAT is a secure examination, and LSAC routinely takes steps to 2 protect the security of LSAT examination content. 3 INJUNCTIVE RELIEF 4. 4 General Obligations. LSAC shall comply with the requirements of 42 U.S.C. 5 § 12189 of the ADA and its implementing regulation at 28 C.F.R. § 36.309 (and California law 6 where applicable), including, inter alia, the obligation to offer the LSAT in a place and manner 7 accessible to persons with disabilities. a. 8 Pursuant to 28 C.F.R. § 36.309(b)(1)(i), LSAC shall select and administer 9 the LSAT so as to best ensure that, when the LSAT is administered to an individual with a 10 disability that impairs sensory, manual, or speaking skills, the LSAT results accurately reflect the 11 individual’s aptitude or achievement level or whatever other factor the examination purports to 12 measure, rather than reflecting the individual’s impaired sensory, manual, or speaking skills 13 (except where those skills are the factors that the LSAT purports to measure). b. 14 Pursuant to 28 C.F.R. § 36.309(b)(3), LSAC shall provide appropriate 15 auxiliary aids for persons with impaired sensory, manual, or speaking skills, unless LSAC can 16 demonstrate that offering a particular auxiliary aid would fundamentally alter the measurement 17 of the skills or knowledge the examination is intended to test or would result in an undue burden. 5. 18 LSAC Shall Ensure That Documentation Requests Are Reasonable And Limited 3 19 To The Need For The Testing Accommodation Requested. a. 20 For those candidates whose documentation establishes that they previously 21 were approved to receive testing accommodations on any standardized examination offered in 4 22 the United States related to applications for post-secondary admission, and with respect to the 23 24 3 The commonly used term “testing accommodation” refers, collectively, to “modifications, accommodations, or auxiliary aids or services” as referenced in 28 C.F.R. § 36.309. 4 For purposes of Paragraph 5(a), these examinations are the LSAT, SAT I and II, ACT, GED, GRE, 25 GMAT, DAT, and MCAT examinations, unless this list is modified by agreement of the Parties. 26 -3- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 testing accommodations for which they were previously approved, LSAC shall require no more 2 documentation than proof of the approval for such testing accommodations, and certification by 3 the candidate through a checkmark box on the candidate form that the candidate is still 4 experiencing the functional limitations caused by the disability(ies) for which testing 5 accommodations were approved. Acceptable proof of prior testing accommodations shall consist 6 of a letter or similar documentation from the other test sponsor confirming that testing 7 accommodations were approved and specifically identifying what those approved testing 8 accommodations were. Upon receipt of such proof in accordance with LSAC’s established 9 deadlines, without further inquiry or request for additional documentation, LSAC shall grant 10 those previously approved testing accommodations, or the equivalent testing accommodation 11 offered on the LSAT, 5 with respect to requests for extended time up to double time 6 as well as 12 certain other testing accommodations that are listed in Exhibit 1. Testing accommodations will 13 only be provided in accordance with this Paragraph 5(a) if the testing can be administered on one 14 day. If the requested testing accommodations cannot be administered on one day, they will be 15 evaluated in accordance with Paragraphs 5(b)-(d). If the requested testing accommodation is one 16 that is not covered by this Paragraph 5(a) and Exhibit 1, it will be evaluated in accordance with 17 Paragraphs 5(b)-(d). 18 19 20 21 22 23 24 25 5 For example, LSAC shall provide a candidate who submits appropriate documentation that she received double time for the GRE with extended time for both the multiple choice sections and the writing section of the LSAT – despite the fact that the GRE may not specify the sections on which a candidate received extended time. Likewise, a candidate may submit appropriate documentation showing that she previously received the testing accommodation of “large block answer sheet” on the ACT. If that exact testing accommodation is not offered for the LSAT, LSAC shall grant the closest equivalent testing accommodation provided for the LSAT – such as an alternate non-Scantron answer sheet. 6 Although candidates who previously received in excess of double time will be granted double time under this provision, LSAC will consider the balance of requested extended time, and any other testing accommodations not previously received on a standardized examination related to applications for postsecondary admission, under the provisions of Paragraphs 5(b)-(d). 26 -4- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 b. For those requests that do not meet the requirements of Paragraph 5(a) in 2 whole or in part, any request from LSAC for documentation with respect to any part of a request 3 not covered by Paragraph 5(a) shall be reasonable and limited to the need for the testing 4 accommodation requested. 5 c. Subject to any further direction from the Panel as set forth in 6 Paragraph 7(c)(ii): 7 i. Requests by candidates who were previously approved to receive 8 extended time in excess of double time, 7 or any testing accommodation not covered by 9 Paragraph 5(a) and Exhibit 1, for any standardized examination related to applications for post10 secondary admission, and who seek the same testing accommodations on the LSAT, will be 11 subject to LSAC’s then-applicable documentation requirements, as revised herein. 12 ii. Requests by candidates who seek more extended test time or break 13 time than they previously were approved to receive as a testing accommodation for any 14 standardized examination related to applications for post-secondary admission 8 will be subject to 15 LSAC’s then-applicable documentation requirements, as revised herein. 16 iii. When reviewing the requests identified in this Paragraph 5(c), 17 LSAC will not re-evaluate whether the candidate has a covered disability within the meaning of 18 the ADA. 19 d. 20 In evaluating testing accommodation requests under Paragraphs 5(b)-(c): i. LSAC shall consider all facts and explanations offered by the 21 candidate regarding his or her history or the need for the requested testing accommodations, 22 23 24 7 For such requests, LSAC shall automatically grant double time on the LSAT, consistent with the provisions of Paragraph 5(a). 8 For such requests, LSAC shall automatically grant the amount of extended test time or break time 25 previously approved by the other testing entity, subject to the requirements of Paragraph 5(a). 26 -5- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 including factors such as late-in-life diagnosis of disability, recent onset of a disability, 2 progression of a disability, lack of resources, or having a non-traditional educational background. 3 ii. LSAC shall give considerable weight to documentation of past 4 testing accommodations received in similar testing situations not covered by Paragraph 5(a), as 5 well as such testing accommodations provided in response to an Individualized Education 6 Program (IEP) 9 or a Section 504 Plan. 10 7 iii. LSAC shall consider documentation provided by a qualified 8 professional 11 who has made an individualized assessment of the candidate. 9 iv. LSAC agrees to update the information and forms provided to 10 candidates regarding the recency of testing used in support of a testing accommodation request 11 based on a mental or cognitive impairment to permit such candidates to submit testing conducted 12 within five years of the date of the request for testing accommodations on the LSAT in support 13 of their testing accommodation request, instead of within three years as currently required for 14 certain candidates. 15 v. LSAC may consider objective evidence relating to the candidate’s 16 diagnosed impairment and its impact on the candidate. 17 vi. LSAC shall not reject or deny a candidate’s application for a 18 particular testing accommodation based solely on the candidate’s average or above average IQ 19 score and/or high level of academic success. 20 21 22 9 An IEP describes the special education and related aids and services provided under the Individuals with Disabilities Education Act (IDEA). 10 A Section 504 Plan describes special or regular education and related aids and services provided 23 pursuant to section 504 of the Rehabilitation Act of 1973. 24 11 A “qualified professional,” as that term is used throughout this Decree, is “licensed or otherwise properly credentialed and possess[es] expertise in the disability for which modifications or 25 accommodations are sought.” 28 C.F.R. pt. 36, app. A, at 784. 26 -6- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 vii. LSAC shall not reject or deny a candidate’s application for a 2 particular testing accommodation (including a request for a different or additional testing 3 accommodation than previously received) solely because the candidate has no formal history of 4 receiving that testing accommodation. 5 viii. LSAC may make a timely request for supplemental information if 6 the documentation submitted by a candidate does not clearly establish the nature of the 7 impairment or the need for requested testing accommodations. Any such request for 8 supplemental information must be consistent with the remaining requirements of Paragraphs 9 5(b)-(d). LSAC may also have the documentation that is submitted by or on behalf of a 10 candidate timely reviewed by one or more qualified professionals of LSAC’s choosing at 11 LSAC’s request and expense. 12 e. LSAC shall clearly state, on its website and in its print materials (if any), 13 the documentation it requires to substantiate a request for testing accommodations, consistent 14 with this Decree and the ADA, as well as common reasons why supporting documentation is 15 deemed insufficient by LSAC. Additionally, LSAC shall provide, on its website and in its print 16 materials (if any), a non-exhaustive list of the types of testing accommodations available. 17 f. LSAC shall modify the deadline information stated at various locations on 18 its website and in the LSAC Accommodations Request Packet (currently located at 19 http://www.lsac.org/jd/pdfs/accommodationsformgeninfo.pdf) to include the 20 following: “Persons with disabilities seeking testing accommodations must submit their request 21 for testing accommodations together with all supporting documentation by the stated registration 22 deadline to be considered for testing accommodations. The stated registration deadline is also 23 the deadline for LSAC to receive any supplemental documentation that may be requested by 24 LSAC or submitted by the candidate after the receipt of the original request and for LSAC to 25 receive any request for reconsideration of LSAC’s testing accommodations determinations. 26 -7- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 Barring unforeseen circumstances, LSAC will respond to each request for testing 2 accommodations within 14 business days of its receipt. Therefore, if a request is received within 3 two weeks of the deadline, you may not have the opportunity to supplement your file if, after 4 review of your request, we determine that additional information is needed to make a decision. 5 Additionally, you may not be able to request reconsideration of our decision.” This language is 6 subject to further direction from the Panel regarding the need for and availability of an appeals 7 process and, if needed, what that process should be, as set forth in Paragraph 7(c)(iii)(7). 8 g. LSAC agrees to revise its Guidelines for Documentation of Cognitive 9 Impairments to eliminate the following language: “Please note that if you are currently taking 10 medication, you should consider being evaluated while on your medication. Any deviation from 11 this practice must be explained by your evaluator.” LSAC further agrees to revise its Evaluator 12 Form to eliminate the request for an “explanation” if a candidate was not on his or her prescribed 13 medication during the evaluation. LSAC may continue to ask evaluators whether a candidate 14 was on his or her prescribed medication during the evaluation, followed by the words, “If 15 relevant and appropriate, please comment.” 16 h. The provisions of Paragraph 5, including any changes to LSAC’s policies 17 or practices required by Paragraph 5, shall be implemented for the next administration of the 18 LSAT following entry of this Decree by the Court (“Effective Date”). However, if the next 19 administration of the LSAT is less than two months away from the Effective Date, LSAC shall 20 implement the changes for the second administration of the LSAT following the Effective Date 21 of this Decree. 22 6. LSAC Shall Diversify The Expert Consultants It Uses To Review Requests For 23 Testing Accommodations. LSAC shall increase the number of expert consultants and diversify 24 the areas of expertise of the expert consultants it uses to review and evaluate requests for testing 25 accommodations. 26 -8- 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 7. 1 LSAC Shall Implement Best Practices As Established By A Panel Of Experts To 12 2 Be Agreed Upon By The Parties To Comply With 28 C.F.R. § 36.309. a. 3 Panel. The Panel shall be comprised of five experts: two selected by 4 LSAC; two selected by the United States and the DFEH; and a fifth selected by those four 5 experts from a list prepared by the United States and the DFEH. For their two selections, the 6 United States/DFEH and LSAC will each select one individual with expertise in the provision of 7 testing accommodations within the context of standardized test administration and one individual 8 with expertise in cognitive disabilities. The Parties will select their experts within ten (10) days 9 of the Effective Date. Within five (5) days of confirmation of service by all the selected experts, 10 the United States and the DFEH will give to the four experts a list of three additional experts, 11 each of whom shall have expertise in ADA compliance. The individuals listed for possible 12 selection as this fifth Panel member shall not have previously assisted or consulted with any 13 Party (including the individual Plaintiff-Intervenors) for purposes of this litigation. No Panel 14 member can be an attorney who has previously personally represented a party adverse to LSAC 15 or the United States in a lawsuit or government agency proceeding involving LSAC; LSAC shall 16 provide a list of all such attorneys to the United States and the DFEH by the Effective Date of 17 the Decree. Within five (5) days, the four selected experts will choose a fifth expert from the list 18 provided by the United States and the DFEH. Within five (5) days of the fifth expert confirming 19 his or her willingness to serve on the Panel, all of the chosen experts will be notified of the final 20 composition of the Panel by joint letter from the Parties. During the period of their service under 21 this Consent Decree and through conclusion of any reconvening of the Panel (or expiration of the 22 time period for reconvening the Panel) pursuant to Paragraph 7(d)(vi), members of the Panel 23 24 25 26 27 28 12 All references to the “Parties” in Paragraph 7 refer solely to the United States, the DFEH, and LSAC. -9CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 may not personally represent anyone, or serve as expert witnesses for anyone, who is adverse to 2 LSAC in any pending lawsuit or government agency proceeding. 3 b. Duties. It shall be the Panel’s duty to prepare a written report establishing 4 Best Practices that comport with the requirements of 28 C.F.R. § 36.309, all of which LSAC 5 shall implement to the extent that it is not already following such Best Practices. When 6 establishing the Best Practices, the Panel shall clearly and expressly state in writing whether 7 each Best Practice is already being followed by LSAC or needs to be implemented by LSAC. 8 The Best Practices shall be consistent with the provisions of this Decree and shall not violate the 9 ADA or its implementing regulations, or California law where applicable. The United States 10 and the DFEH agree that, for the four-year term of this Decree, neither the United States nor the 11 DFEH will assert in any forum that LSAC has violated the ADA, its implementing regulations, 12 or any provision of California law by taking actions in compliance with any of the Best 13 Practices that have not been challenged by a Party pursuant to Paragraphs 7(d)(iv)-7(d)(vii) 14 below or, if challenged, have not been invalidated by the Court. The Panel shall determine how 15 many of the five Panel members must agree on each Best Practice in order for it to be imposed 16 as a Best Practice. 17 18 c. Issues To Be Addressed By Panel. i. Diversification. The Panel shall provide LSAC with 19 recommendations on how to diversify its expert consultants, in terms of numbers and areas of 20 expertise, which LSAC shall implement. 21 ii. Documentation. The Panel shall consider and establish the type 22 and scope of appropriate documentation that may be requested from candidates whose requests 23 fall under Paragraphs 5(b)-(d) above. The Panel shall include in its consideration the 24 documentation requirements for candidates who have received some of their requested testing 25 accommodations for a standardized examination related to applications for post-secondary 26 - 10 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 admission but who request additional testing accommodations, or in excess of double time, for 2 the LSAT, 13 consistent with the terms of Paragraph 5(b) above. 3 4 iii. Review of Testing Accommodation Requests. The Panel shall address the following elements of the process for reviewing and evaluating testing 5 6 accommodation requests: 1) Reviewers. The Panel shall consider and establish the appropriate qualifications for persons, such as LSAC staff and/or outside consultants, who make substantive adverse decisions on requests for testing accommodations. 7 8 9 2) Qualified Professionals. The Panel shall determine whether more than one qualified professional should review a documented request for testing accommodations before LSAC may deny the request in whole or in part. 10 11 3) Criteria and guidelines for reviewers. The Panel shall consider and establish criteria and guidelines for use by persons who review or evaluate testing accommodation requests. 12 13 4) Written recommendations from reviewers. The Panel shall consider whether there should be particular parameters for written recommendations from any outside consultant who reviews or evaluates requests for testing accommodations and, if so, what those parameters should be. The Panel shall also consider whether there should be particular parameters for internally documenting written decisions by LSAC personnel who make substantive decisions on requests for testing accommodations and, if so, what those parameters should be. 14 15 16 17 18 5) Written explanations for denials of testing accommodation requests. The Panel shall consider whether there should be particular parameters for written explanations provided by LSAC to candidates whose requests for testing accommodations are partially or fully denied and, if so, what those parameters should be. 19 20 21 22 6) Automatic review of partial and full denials. The Panel shall consider whether an automatic review of partial and/or full denials 23 24 13 For example, a candidate may have received 50% extended time previously (to which he or she is entitled under Paragraph 5(a)) but may request 100% additional time for the LSAT (where the additional 25 extended time is subject to Paragraphs 5(b)-(d)). 26 - 11 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE is warranted and, if warranted, how such a review should be conducted. 1 2 7) Timely/streamlined appeals process. The Panel shall consider whether there should be a process available, beyond that already provided by LSAC, to candidates who wish to seek review of LSAC’s decision to deny a candidate’s request and, if so, what that process should be relative to LSAC’s existing registration deadlines. 3 4 5 8) Training. The Panel shall consider and establish the parameters, such as content and timing of, training for persons (both LSAC staff and outside consultants) who evaluate or review testing accommodation requests. 6 7 8 iv. Other. The Best Practices shall not invalidate or conflict with any 9 other provisions of this Decree. 10 d. Process. The Panel shall complete its written report within six (6) months 11 after the fifth Panel member has been appointed in accordance with Paragraph 7(a). Upon 12 agreement of the Parties, the Panel may be granted additional time if necessary to complete its 13 report. Except as otherwise explicitly stated in this Decree, LSAC is not required by this 14 Decree to implement changes to its policies or forms prior to the Panel’s completion of its 15 written report. 16 i. At its first meeting, the Panel shall establish a process with 17 measurable benchmarks to effectuate its duties herein and a time frame for achieving those 18 benchmarks. 19 20 21 ii. At the Panel’s first meeting, the Parties shall have the opportunity to present their views on the issues addressed herein to the full Panel. iii. The Panel shall also give each of the Parties an opportunity to 22 comment in writing on the Panel’s draft Best Practices at least two (2) weeks prior to the 23 issuance of a final report. 24 25 iv. Within two (2) months of the issuance of the Panel’s final report, any Party may appeal to the Court for appropriate relief if any of the Panel’s final Best Practices, 26 - 12 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 as written, are believed to violate the ADA or its implementing regulations, or California law 2 where applicable, or to conflict with the provisions of this Decree. If any Party intends to file 3 such an appeal with the Court, the Party must first notify all other Parties of its intent in writing 4 within one (1) month of the issuance of the final report. Such notice must include a list of the 5 Best Practice(s) the Party intends to challenge, as well as the Best Practice(s) for which 6 implementation will, and will not, be stayed during the pendency of the appeal, subject to the 7 dispute-resolution provisions set out in Paragraph 7(d)(v). 8 9 v. LSAC shall implement the Best Practices no later than six (6) months following either the expiration of the one (1) month notice period required under 10 Paragraph 7(d)(iv) or LSAC’s receipt of a written agreement by all Parties not to challenge the 11 Best Practices pursuant to Paragraph 7(d)(iv), whichever comes first. If, however, any Party 12 submits notification that it intends to appeal to the Court with respect to any of the Panel’s final 13 Best Practices pursuant to Paragraph 7(d)(iv), LSAC’s implementation of the Best Practice(s) 14 subject to appeal, as well as any other Best Practice(s) identified by the appealing Party as 15 subject to the stay in its notice under Paragraph 7(d)(iv), are stayed pending a final determination 16 by the Court with respect to the appealed Best Practice(s). During the duration of any such stay, 17 LSAC shall continue to implement all other Best Practices. If a dispute arises as to whether 18 implementation of any of the other Best Practices should be stayed pending appeal, the Parties 19 shall meet and confer, and a good faith effort shall be made by the Parties to resolve such 20 differences promptly. If the United States, the DFEH, or LSAC believes that resolution cannot 21 be achieved, it shall promptly notify the other two Parties in writing and shall specify its final 22 position with regard to the dispute. Thereafter, any of these Parties may pursue the issue with 23 the Court. 14 24 25 26 14 The provisions of Paragraph 21(b) do not apply to any pursuit by the DFEH of relief from the Court under this Paragraph 7(d)(v) or Paragraph 7(d)(vii), and the DFEH will not be entitled to payment of any - 13 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 vi. Within two (2) months of the United States’ and the DFEH’s 2 receipt, pursuant to Paragraph 23, of LSAC’s first annual report after LSAC’s implementation of 3 the Best Practices for at least one test administration, or at any time prior to that, any of the 4 Parties may request in writing that the Panel be reconvened to consider revising the Best 5 Practices, in which event the Panel shall be reconvened to make recommendations regarding 6 whether revisions are necessary to the applicable Best Practice(s). For purposes of this 7 paragraph, the Panel will only consider “revisions” to the Best Practices that fall within the ten 8 (10) topics for consideration by the Panel defined in Paragraphs 7(c)(i)-7(c)(iii) above. The 9 Panel shall provide its recommendations in a written report to be completed within three (3) 10 months of the Panel being reconvened; provided, however, that with the agreement of all the 11 Parties, the Panel may be granted additional time to issue this report. The Panel shall give the 12 Parties an opportunity to comment in writing on the Panel’s draft revised Best Practices at least 13 two (2) weeks prior to the issuance of the final revised Best Practices. 14 vii. The Parties shall have two (2) months from the issuance of the 15 final revised Best Practices to appeal to the Court for appropriate relief if any of the Panel’s final 16 revised Best Practices, as written, are believed to violate the ADA or its implementing 17 regulations, or California law where applicable, or to conflict with the provisions of this Decree. 18 If any Party intends to file such an appeal with the Court, the Party must first notify all other 19 Parties of its intent in writing within one (1) month of the issuance of the final revised Best 20 Practices. Such notice must include a list of the Best Practice(s) the Party intends to challenge, 21 as well as the Best Practice(s) for which implementation will, and will not, be stayed during the 22 pendency of the appeal, subject to the dispute-resolution provisions discussed in this paragraph, 23 below. LSAC shall implement any final revised Best Practices no later than four (4) months 24 25 attorneys’ fees or costs by LSAC if it prevails on any issue brought before the Court under Paragraphs 7(d)(v) or 7(d)(vii). 26 - 14 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 following either the expiration of the one-month notice period required under this paragraph or 2 LSAC’s receipt of a written agreement by all Parties not to challenge the final revised Best 3 Practices pursuant to this paragraph, whichever comes first. If, however, any Party provides 4 notification of its intent to appeal to the Court with respect to any of the Panel’s final revised 5 Best Practices under this paragraph, implementation of the revised Best Practice(s) subject to 6 appeal, as well as any other Best Practice(s) identified by the appealing Party as subject to the 7 stay in its notice under this paragraph, are stayed pending a final determination by the Court with 8 respect to the appealed Best Practice(s). During the duration of any such stay, LSAC shall 9 continue to implement all other Best Practices. If a dispute arises as to whether implementation 10 of any of the other Best Practices should be stayed pending appeal, the Parties shall meet and 11 confer, and a good faith effort shall be made by the Parties to resolve such differences promptly. 12 If the United States, the DFEH, or LSAC believes that resolution cannot be achieved, it shall 13 promptly notify the other two Parties in writing and shall specify its final position with regard to 14 the dispute. Thereafter, any of these Parties may pursue the issue with the Court. 15 16 e. Communications. The Panel may: i. Have ex parte communications at any time with the Parties, 17 including counsel for the Parties and employees, agents, contractors, and all others working for 18 or on behalf of the Parties. Any such communications with employees, agents, or contractors of 19 LSAC must be arranged through in-house counsel for LSAC, and counsel for LSAC may be 20 present for such communications if counsel’s presence is requested by the Panel or any LSAC 21 employee, agent, or contractor involved in such communication. 22 ii. Request meetings with the Parties, individually or in combination. 23 The purpose of these meetings shall include, among other things, prioritizing areas for the Panel 24 to review and discussing areas of concern. 25 26 - 15 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 iii. Speak with anyone else the Panel deems necessary for 2 accomplishing its duties under this Decree, including without limitation current or past test3 takers. LSAC, however, will be under no obligation to provide the names or contact information 4 of current or past test-takers to the Panel. To the extent the Panel deems it necessary to 5 communicate with any current or past test-takers, LSAC agrees to facilitate such 6 communications upon request. 7 iv. Individual Panel members shall not engage in any ex parte 8 communications without the knowledge and approval of all other Panel members. 9 v. The Panel shall disclose to the Parties prior to issuance of its final 10 report all individuals with whom the Panel or any of its members have communicated, the Panel 11 members participating in the communication(s), and the date(s) of such communication(s), but it 12 need not disclose the substance of such communication(s). 13 f. Access. LSAC shall direct all employees to cooperate fully with the 14 Panel. LSAC will request that its contractors cooperate fully with the Panel. No Party shall 15 interfere with the independent functions of the Panel. Information or documents obtained in 16 performing their duties hereunder may only be used by Panel members for the purposes of 17 considering, establishing, and reporting on the Best Practices pursuant to this Decree. The Panel 18 members shall further be subject to the terms of the protective order entered in this case: ECF 19 No. 123, Parties’ Stipulated Protective Order Respecting Confidential Information (“Protective 20 Order”). 21 g. Final Report. The Panel’s final report shall be publicly available. If the 22 final report contains confidential information, as defined in the Protective Order, such 23 information shall be redacted from the publicly available final report. 24 h. Cost. All reasonable fees, costs, and expenses of the Panel shall be borne 25 by LSAC, but the Panel and its members are neither agents nor contractors of the United States, 26 - 16 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 the DFEH, or LSAC. The Panel shall provide sufficiently detailed monthly invoices justifying 2 any fees, costs, and expenses. Panel members shall be paid a standard reasonable rate, to be 3 determined by the Parties following identification of the proposed Panel members. If the Parties 4 cannot reach agreement on the rate to be paid, the issue shall be submitted to Magistrate Judge 5 Joseph Spero for resolution. LSAC shall reimburse all reasonable expenses incurred by the 6 Panel, or any of its members, in the course of the performance of the duties of the Panel in 7 accordance with LSAC’s current applicable policies, practices, and procedures for 8 reimbursement of employee travel and expenses, excluding the approval process applicable to 9 LSAC staff and employees and the requirement that air travel be charged to LSAC’s corporate 10 account or an LSAC corporate credit card. The Court retains the authority to resolve any dispute 11 that may arise regarding the reimbursement of fees and costs charged by the Panel. The Court 12 shall be the final arbiter of what costs and expenses shall be reimbursed by LSAC. 13 14 8. Tracking and/or Maintenance of Testing Accommodation Data. a. For each candidate who requests testing accommodations subsequent to 15 the Effective Date of this Decree, LSAC shall maintain for the term of the Decree and track in a 16 readily searchable format the following information for each specific request by that candidate: 17 (a) date the candidate requested testing accommodations; (b) candidate’s date of birth; (c) LSAC 18 account number; (d) test date requested; (e) disabilities for which the candidate requested testing 19 accommodations; (f) each testing accommodation requested; (g) each testing accommodation 20 previously received on standardized tests (if documented by the candidate); (h) whether the 21 candidate ever had a Section 504 Plan (if documented by the candidate); (i) whether the 22 candidate ever had an IEP (if documented by the candidate); (j) whether LSAC requested 23 additional documentation from the candidate; (k) for each testing accommodation requested, 24 whether the request was granted in full or denied in full or denied in part; (l) date of LSAC’s 25 decision letter for each requested testing accommodation; (m) the name of any outside 26 - 17 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 consultant(s) who reviewed the request; (n) the name(s) of all other individual(s) who reviewed 2 the request for the purpose of making a substantive decision whether to grant or deny the request; 3 (o) reasons each requested testing accommodation was denied in full or denied in part, if 4 applicable; and (p) fees paid to LSAC by the candidate relating to the LSAT. LSAC shall have 5 eight (8) weeks after the Effective Date of this Decree to have such database(s) in place. 6 b. For any lawsuit or any complaint filed with a government agency alleging 7 that LSAC improperly failed to provide testing accommodations following LSAC’s final 8 determination regarding a test taker’s request for testing accommodations for the LSAT, LSAC 9 shall maintain the complaint and documentation reflecting any response by LSAC and the 10 resolution (if any) for the term of the Decree and track in a readily searchable format the 11 following information: (1) the nature of the complaint, (2) the name of the candidate on whose 12 behalf the complaint was sent, and (3) the outcome of the complaint (if any). LSAC shall have 13 eight (8) weeks after the Effective Date of this Decree to have such database in place. For the 14 term of the Decree, LSAC shall maintain appropriate supporting documentation for the 15 information being tracked pursuant to this paragraph. 16 c. Subject to its standard document retention schedule, but at minimum for 17 the term of the Decree, LSAC agrees to maintain in the candidates’ accommodated testing files 18 copies of correspondence received by LSAC on behalf of candidates whose testing 19 accommodation requests have been denied, in whole or in part, by LSAC. 20 d. LSAC agrees to establish a separate electronic mailbox and corresponding 21 email address dedicated to the receipt of complaints (other than complaints filed with courts or 22 government agencies) alleging that LSAC improperly failed to provide testing accommodations 23 following LSAC’s final determination regarding a test taker’s request for testing 24 accommodations on the LSAT. LSAC shall post this email address on the accommodated testing 25 webpage (currently located at http://lsac.org/jd/lsat/accommodated-testing), to remain posted for 26 - 18 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 the term of this Decree. LSAC will instruct candidates that the subject line of emails sent to this 2 email address should contain the candidate’s LSAC account number and that a copy of any 3 complaints sent by mail or facsimile should also be sent to this email address. LSAC shall have 4 four (4) weeks after the Effective Date of this Decree to have such an electronic mailbox in 5 place. LSAC will maintain any correspondence sent to this email address for the term of this 6 Decree and shall provide such documents and/or information in a timely manner to the United 7 States, and to the DFEH (to the extent that such documents and information pertain to 8 individuals who tested in California), upon reasonable request. e. 9 To the extent that any of the documents, information, and/or data 10 described in Paragraph 8 is provided to the United States pursuant to this Decree (and/or to the 11 DFEH for individuals testing in California), LSAC may redact the names, addresses, and any 12 other personally identifiable information, unless otherwise expressly stated herein, of any current 13 or past test-takers before providing the documents, information, and/or data. PERMANENT INJUNCTION ON SCORE ANNOTATIONS 14 15 9. Permanently Discontinue Score Annotating. LSAC shall permanently discontinue 16 all forms of the practice of annotating score reports of candidates who receive the testing 17 accommodation of extended test time due to disability. For candidates applying to law school 18 after the Effective Date of this Decree, LSAC shall henceforth provide the same information on 19 test score reports for all candidates for whom score reports are provided. 20 All relief provided for in this Decree with respect to LSAT test score reports and/or score 21 annotations is solely prospective in nature. No monetary relief is being paid by LSAC on the 22 basis of its prior score annotation practices. CIVIL PENALTY 23 24 25 10. Civil Penalty ($55,000). The ADA authorizes the Attorney General to seek, and the Court to award, civil penalties of fifty-five thousand dollars ($55,000) for a first violation of 26 - 19 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 11 Title III of the ADA. 42 U.S.C. §§ 12188(b)(2)(C) & (b)(3); 28 C.F.R. §§ 36.504(a)(3) & (b). 22 The United States believes the imposition of a civil penalty in this case is warranted to vindicate 33 the public interest in eliminating discrimination on the basis of disability. LSAC denies that a 44 civil penalty is warranted in this case, but, in the interest of settling this litigation and without 55 admitting any wrongdoing, LSAC shall pay the amount of fifty-five thousand dollars ($55,000) 66 to the United States as a civil penalty. LSAC shall issue a check in the amount of fifty-five 77 thousand dollars ($55,000), payable to the “United States Treasury,” to be delivered by counsel 88 for LSAC to counsel for the United States identified in Paragraph 29 within five (5) days of the 99 Effective Date of this Decree. 10 10 11 11 MONETARY RELIEF 11. Payments To Individuals ($7,675,000.00). LSAC agrees to pay seven million, six 12 12 hundred and seventy-five thousand dollars ($7,675,000.00) in compensatory damages, to be 13 13 apportioned as detailed below. None of the payments provided for in this Decree, other than 14 14 those set forth in Paragraph 10, constitute payment of exemplary or punitive damages. LSAC is 15 making these payments without conceding either liability or entitlement to claimed damages. 15 16 16 a. Monetary Relief To Individuals Named In The United States’ And The 17 17 DFEH’s Complaints ($945,000). LSAC agrees to pay a sum of nine hundred and forty-five 18 18 thousand dollars ($945,000) to the Plaintiffs for compensation of the individuals named in 19 19 Plaintiffs’ complaints, as follows: five hundred and eighty-five thousand dollars ($585,000) to 20 the DFEH; two hundred and twenty-five thousand dollars ($225,000) to the United States; and 20 21 21 one hundred and thirty-five thousand dollars ($135,000) to be distributed to individual Plaintiff- 22 Intervenors Andrew Quan, Nicholas Jones, and Elizabeth Hennessey-Severson. Payment of 22 23 these sums shall be rendered to respective counsel for the United States, the DFEH, and the 23 24 individual Plaintiff-Intervenors within fourteen (14) days after LSAC’s receipt of all signed 24 25 releases. For all individuals named in the United States’ and the DFEH’s complaints, other than 25 26 26 - 20 - 27 27 28 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 the individual Plaintiff-Intervenors, these releases will be in the form of Exhibit 3. The United 2 States and the DFEH shall have thirty (30) days after the Effective Date of this Decree to obtain 3 releases from all of the individuals named in their complaints (other than the individual Plaintiff- 4 Intervenors) and/or to inform LSAC of those individuals who have not provided releases. If any 5 individual named in the United States’ or the DFEH’s complaint does not execute his or her 6 release during this thirty (30) day period, his or her payment amount will be added to the 7 Residual Amount referenced in Paragraph 17 of this Decree. Payment shall be made by LSAC 8 through checks issued in the name of each individual 15 named in the Plaintiffs’ complaints who 9 has provided a signed release, to be delivered by LSAC to the applicable counsel identified in 10 Paragraph 29 and footnote 18. 16 All individuals entitled to payment under this Paragraph 11(a) 11 will provide completed and executed W-9 Forms to LSAC as a condition precedent to receiving 12 payment under the terms of this Decree. 13 b. Compensation Fund For Individuals Who Requested Testing 14 Accommodations For The LSAT Between January 1, 2009 And May 20, 2014 And Who Are 15 Eligible Persons Under This Decree ($6,730,000). Within forty-five (45) days after the Effective 16 Date of this Decree, LSAC shall deposit the sum of six million, seven hundred and thirty 17 thousand dollars ($6,730,000) in an interest-bearing qualified settlement account for Eligible 18 Persons under this Decree (“Compensation Fund”). This account shall be established within ten 19 (10) days of retention of the Third-Party Claims Administrator (described in Paragraph 11(b)(iii) 20 21 22 23 24 25 15 The Plaintiffs anticipate that some checks may need to be issued for the benefit of a named individual and, in such instances, LSAC shall issue the check as designated by Plaintiffs’ counsel for one or more particular individuals named in their complaints. 16 For those individuals named solely in the DFEH’s complaint, checks will be delivered to counsel for the DFEH at the address listed in Paragraph 29(b). For those individuals named solely in the United States’ complaint, checks will be delivered to counsel for the United States at the address listed in Paragraph 29(a). For the individual Plaintiff-Intervenors, checks shall be sent to their attorneys at the Legal Aid Society – Employment Law Center at the address listed in footnote 18. 26 - 21 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 11 below). This account shall be established, maintained, and administered by the Administrator, 22 and shall be identified on payment checks using the short-hand title, “LSAC Consent Decree.” 33 Title to this account shall be in the name of “LSAC for the benefit of aggrieved individuals 44 pursuant to Order of the Court in Civil Action 3:12-cv-01830-EMC.” LSAC shall submit written 55 verification to the United States and the DFEH that the funds have been deposited. The initial 66 deposit, and all interest accrued on that amount, shall make up the Compensation Fund and be 77 available for compensation of Eligible Persons under this Decree. LSAC shall bear all costs of 88 administering the Compensation Fund, including costs associated with establishing the account, 99 maintaining it, and issuing payments. On written request to the Administrator, copies of account 10 statements shall be provided within seven (7) days to the United States and the DFEH. 10 11 11 i. Potential Eligible Persons. “Potential Eligible Persons” are 12 individuals who requested testing accommodations on the LSAT between January 1, 2009 and 12 13 May 20, 2014, provided that they have not entered into a prior written release agreement with 13 14 LSAC that applies to the request(s) for testing accommodations for which they would otherwise 14 15 be eligible to submit a claim under this Decree. An individual who executed such a prior written 15 16 release shall nonetheless be potentially eligible if he or she requested a testing accommodation 16 17 for an administration of the LSAT that was not the subject of the release. LSAC agrees to 17 18 provide the United States and the DFEH a list of the individuals who both requested testing 18 19 accommodations on the LSAT between January 1, 2009 and May 20, 2014 and signed a release 19 20 of claims against LSAC, with the dates of the releases, within ten (10) days of the Effective Date 20 21 of this Decree. 21 22 22 ii. Eligible Persons. “Eligible Persons” are those Potential Eligible 23 Persons who timely submit completed claims forms and properly executed releases in the form 23 24 of Exhibit 3 (“Release”) to the Administrator within the Claims Period. Any Potential Eligible 24 25 Person may decline all monetary benefits from this Decree by not returning a signed Release. 25 26 26 - 22 - 27 27 28 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 The Decree does not limit the legal rights of any Potential Eligible Person who does not return a 2 signed Release within the Claims Period or any individual who is not a Potential Eligible Person 3 under this Decree. 4 iii. Retention Of Claims Administrator. A Third-Party Claims 5 Administrator (“Administrator”) will have access to and control of the Compensation Fund for 6 the purpose of compensating Eligible Persons. Within twenty (20) days of the Effective Date, 7 LSAC, the United States, and the DFEH will agree upon a third-party organization to serve as 8 Administrator. Within thirty (30) days of the Effective Date, LSAC will contract to retain the 9 Administrator to conduct the activities set forth in this Decree (“Retention Date”). LSAC will 10 obtain the United States’ consent to the contract prior to its execution. The United States shall 11 consult with the DFEH regarding any provisions specific to California claimants or processes, if 12 any, prior to consenting to such contract. LSAC will bear all costs associated with the claims 13 administration. LSAC’s contract with the Administrator will require that the Administrator 14 comply with the provisions of this Decree, as applicable to the Administrator, and with all 15 confidentiality and privacy restrictions applicable to the Parties in this matter, including the 16 Protective Order (ECF No. 123). The Administrator’s contract will also require the 17 Administrator to work cooperatively with the United States and the DFEH in the conduct of the 18 Administrator’s activities, including reporting regularly to and providing all requested 19 information to the United States and the DFEH. All information and data provided to the 20 Administrator pursuant to this Decree shall be used by the Parties and the Administrator only for 21 the purposes of implementing this Decree. 22 iv. Duties Of The Claims Administrator. The duties of the 23 Administrator shall include: (1) locating current addresses of Potential Eligible Persons; (2) 24 communicating with Potential Eligible Persons; (3) distributing documents to Potential Eligible 25 Persons; (4) tracking the return of claim forms, releases, and other documents; (5) tracing 26 - 23 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 Potential Eligible Persons whose notices are returned as undeliverable; (6) reviewing documents 2 provided by the Parties and Potential Eligible Persons; (7) compiling a list of Eligible Persons 3 pursuant to the criteria set forth in this Decree and any further reasonable instructions provided 4 by the United States that would not result in significant additional administration costs; (8) 5 distributing payments to Eligible Persons; (9) reporting to the United States, the DFEH, and 6 LSAC on the distribution process; (10) verifying fund balances; (11) filing tax returns as 7 required by law; (12) establishing and maintaining an accessible 17 website providing information 8 about the claims process; (13) establishing cost-free means for Potential Eligible Persons to 9 contact it, including both email and a toll-free number (and accompanying TTY text telephone 10 number); and (14) such other duties that are reasonably necessary to carry out the provisions of 11 this Decree as set forth in the contract with the Administrator. In no event shall the 12 Administrator send payment to any Eligible Person for whom the Administrator does not have a 13 properly executed Release. v. 14 Dispute Resolution. In the event the United States or the DFEH 15 has reason to believe that the Administrator is not materially complying with the terms of its 16 contract with LSAC, the United States and LSAC will meet and confer for the purpose of 17 agreeing on a course of action to effect the Administrator’s material compliance with its contract. 18 In the event that the United States and LSAC are unable to so agree, the United States or LSAC 19 may present the matter to the Court. To the extent any dispute involves California claimants or 20 21 22 23 24 25 26 27 28 17 For the purposes of this Consent Decree, websites will be considered “accessible” if they comply with the Level A and Level AA Success Criteria and Conformance Requirements of the Web Content Accessibility Guidelines 2.0 (Dec. 11, 2008) (“WCAG 2.0 Level AA”), published by the World Wide Web Consortium (“W3C”), Web Accessibility Initiative (“WAI”), available at www.w3.org/TR/WCAG/. “Websites,” as used herein, includes: (i) all web pages, web applications, resources, and services within the website domain, its subdomains, and related domains; and (ii) all of the information, resources, files, databases, images, graphics, text, audio, video, multimedia, services, code, and any other communications sent by or retrieved from the website to members of the public accessing it. - 24 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 processes, the United States will consult with the DFEH regarding such disputes prior to 1 2 reaching agreement with LSAC or presenting the matter to the Court. 2 3 3 vi. Potential Eligible Persons List To Administrator. Within ten (10) 4 days of the Retention Date, LSAC shall deliver to the Administrator a “Potential Eligible Persons 4 5 List” that includes the following information, if known to LSAC, in electronic format for every 5 6 individual who requested testing accommodations for the LSAT from January 1, 2009 through 6 7 May 20, 2014: 7 8 8 1) name; 9 9 2) LSAC identification number; and 3) contact information, including permanent address, last known addresses, phone numbers, and email addresses. 10 10 11 This information shall be provided in a computerized format. LSAC will provide the 11 12 Administrator any additional information reasonably requested by the Administrator in 12 13 furtherance of any aspect of the claims process pursuant to this Decree, including social security 13 14 numbers for particular individuals if known to LSAC and if provision of such information is 14 15 legally permitted. 15 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 vii. Notice By LSAC. 1) LSAC Website. Within ten (10) days after the Retention Date, and through the start of the Claims Period (as defined in Paragraph 11(b)(x)), LSAC will publish the Notice in the form of Exhibit 2(a). Within ten (10) days of the start of the Claims Period, LSAC will replace the Exhibit 2(a) Notice with the Notice in the form of Exhibit 2(b), which it will publish for the remainder of the Claims Period. For purposes of this paragraph, “publish” means to maintain on LSAC’s website in an accessible and conspicuous location (i.e., directly linked from the primary web portals used by customers, with the description “Americans with Disabilities Act Claims Fund”). Such Notice (and all LSAC content linked to the Notice, if any) shall be in an accessible format to individuals who are blind or have low vision, as described in footnote 17. 26 26 - 25 - 27 27 28 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 11 2) 22 33 44 55 viii. To Law Schools. Within ten (10) days after the start of the Claims Period, LSAC shall make a one-time distribution of the Notice, attached hereto as Exhibit 2(b), to every law school LSAC has reported LSAT scores to since January 1, 2009. LSAC shall determine the method for delivery of such Notice. Notice By Administrator. Within ten (10) days after the standards 66 are established by the Administrator and approved by the United States pursuant to Paragraph 77 12, the Administrator shall send the Release (attached hereto as Exhibit 3) and an approved claim 88 form and notice (to be prepared by the Administrator in consultation with LSAC and the United 99 States pursuant to Paragraph 12) (collectively, the “Notice Package”), via first-class, postage10 prepaid U.S. mail and via electronic mail if possible, to each individual on the Potential Eligible 10 11 Persons List. The claim form will instruct the Potential Eligible Person to provide a permanent 11 12 address to which any payment under this Decree can be mailed for a period of up to twelve (12) 12 13 months following delivery of the claim form. 13 14 14 ix. Locating Potential Eligible Persons. The Administrator will utilize 15 all reasonable methods routinely used by companies that administer litigation and government 15 16 enforcement compensation funds to locate each Potential Eligible Person. For every individual 16 17 on the Potential Eligible Person List whose Notice Package is returned to the Administrator as 17 18 undeliverable, the Administrator will conduct a trace and search for additional contact 18 19 information using reasonably available methods and technology. Within fifteen (15) days of 19 20 receiving a returned Notice Package as undeliverable, the Administrator shall mail the Notice 20 21 Package via first class, postage-prepaid U.S. mail to all additional addresses generated for the 21 22 individual from the Administrator’s database search, and also attempt to reach the individual by 22 23 phone and electronic mail if possible. 23 24 24 x. Claims Period. Potential Eligible Persons shall have one-hundred 25 eighty days (180) from the date that the Notice Package is sent to all Potential Eligible Persons 25 26 26 - 26 - 27 27 28 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 (“Claims Period”) within which to submit a claim and all required documentation to the 2 Administrator in connection with this Decree. 3 12. Establishment Of Standards. Subject to the terms of this Decree, the 4 Administrator shall create a notice and claim form in consultation with LSAC and the United 5 States, and propose standards to: (1) distribute and collect claim forms from Potential Eligible 6 Persons; (2) distribute and collect Releases from Potential Eligible Persons; (3) fix deadlines for 7 all required processes; and (4) address any other considerations associated with establishing, 8 maintaining, and distributing payment to Eligible Persons. Within thirty (30) days of the 9 Retention Date, the Administrator shall send the proposed notice, claim form, and standards to 10 LSAC, the DFEH, and the United States. Within fifteen (15) days of receipt of the proposed 11 notice, claim form, and standards, the United States, following consultation with LSAC and the 12 DFEH regarding California claimants and processes, shall communicate its approval of or any 13 changes to the notice, claim form, and standards to the Administrator, who shall accept and 14 implement any such changes. No procedures beyond those in this Decree or approved by the 15 United States pursuant to this paragraph shall be imposed on any Eligible Person. 16 13. Claims Reporting. At regular intervals, but in no event less frequently than every 17 thirty (30) days after the Notice Package is sent to all Potential Eligible Persons, the 18 Administrator shall send the United States and the DFEH a list containing: (1) the names of all 19 Potential Eligible Persons who submitted a claim form and/or Release; (2) identification of all 20 Eligible Persons; and (3) if applicable, a brief description of why any Potential Eligible Person 21 was deemed not eligible. Within thirty (30) days of the close of the Claims Period, the 22 Administrator shall provide the United States, the DFEH, and LSAC with a proposed distribution 23 list that includes the information referenced above in this paragraph plus the proposed amount of 24 compensation to be awarded to each Eligible Person. The proposed compensation per Eligible 25 26 - 27 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 Person shall be determined by dividing the Compensation Fund ($6,730,000) by the total number 2 of Eligible Persons, with each Eligible Person receiving the same payment amount. 3 The United States shall have thirty (30) days after receiving the proposed final list from 4 the Administrator to submit any corrections. Before submitting any such corrections, the United 5 States shall consult with the DFEH regarding any California claimants. The Administrator shall 6 make any changes or corrections submitted by the United States and, no later than ninety (90) 7 days after the close of the Claims Period, the Administrator shall issue to the United States, the 8 DFEH, and LSAC the final list containing the names of Eligible Persons and amounts to be paid 9 (“Final Distribution List”). 10 The determination of Eligible Persons and the amount awarded as contained in the Final 11 Distribution List are final and non-appealable. No individual or Party may request a review by 12 the Court or the Administrator of these determinations. 13 14. Payment. The Administrator’s contract shall require the Administrator to set forth 14 deadlines, subject to approval of the United States in consultation with the DFEH, so that 15 payments are promptly sent within a reasonable amount of time after the date the Administrator 16 issues the Final Distribution List in accordance with Paragraph 13. All such payments shall be 17 void if not cashed or deposited within ninety (90) days after the date of issue. If a check is 18 returned as undeliverable and/or goes uncashed after ninety (90) days from the date of issue, the 19 Administrator shall make reasonable attempts to contact and reissue checks to such individuals 20 for the next thirty (30) days. 21 15. No Set-Off. LSAC will not be entitled to a set-off, or any other reduction, of the 22 amount of payments to Eligible Persons, resulting from unpaid debts or otherwise, except as 23 expressly provided herein. 24 25 16. Notification Of Final Payment. The Administrator will notify LSAC, the United States, and the DFEH in writing on the day when all payments of monetary relief to Eligible 26 - 28 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 2 Persons required by this Decree have been sent. 17. Residual Amount In Compensation Fund. Within thirty (30) days after the 3 mailing of the last payment to an individual on the Final Distribution List, the Administrator 4 shall notify the United States, the DFEH, and LSAC in writing of the remaining balance of the 5 Compensation Fund (the “Residual Amount”). Any payments made to Eligible Persons that are 6 returned or not cashed or deposited within the applicable ninety (90) day period, subject to the 7 procedures set forth in Paragraph 14 for reissuing checks, will be added to the Residual Amount, 8 9 as will any remaining interest accrued on the Compensation Fund. The entire Residual Amount shall be distributed in equal amounts to the DFEH Fair 10 Employment and Housing Enforcement and Litigation Fund, and LSAC, to be used by each for 11 purposes of implementing this Decree. 12 18. Taxes. Eligible Persons shall be solely responsible for paying any taxes they owe 13 resulting from payments they receive under this Decree. LSAC shall be solely responsible for 14 paying any applicable federal, state, and/or local taxes owed by the Compensation Fund, if any 15 (i.e., any such tax payments shall not be deducted from the Compensation Fund or from any 16 monetary award to Eligible Persons). 17 18 OTHER RELIEF 19. Renewed Requests For Testing Accommodations. Individuals who requested 19 testing accommodations from LSAC between January 1, 2009 and the Effective Date of the 20 Decree, and who were denied their requested testing accommodations in whole or in part, shall 21 be entitled to reregister to take the LSAT and to reapply for testing accommodations under the 22 revised policies and procedures established by this Decree that are in effect at the time of their 23 renewed testing accommodation request. Standard fees shall apply. 24 20. Specific Testing Accommodations For Named Individuals. The individuals 25 named in Plaintiffs’ complaints shall be entitled to take one (1) free administration of the LSAT 26 - 29 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 with their request for testing accommodations handled in accordance with the revised policies 2 and procedures established under this Decree, as in effect at the time of their renewed request for 3 testing accommodations. 4 ATTORNEY FEES AND COSTS FOR THE DFEH AND INDIVIDUAL PLAINTIFF-INTERVENORS 5 6 21. 7 8 The DFEH, individual Plaintiff-Intervenors, and LSAC agree that: a. Within five (5) days of the Effective Date of this Decree, LSAC shall pay to the DFEH nine hundred thousand dollars ($900,000) and to the Legal Aid Society – 9 Employment Law Center, attorneys for individual Plaintiff-Intervenors Quan, Jones, and 10 Hennessey-Severson, 18 one hundred thousand dollars ($100,000) in full settlement of any claim 11 by the DFEH and/or the individual Plaintiff-Intervenors or their attorneys for attorney fees and 12 costs for work on or relating to the litigation up through the term of the Decree, subject only to 13 Paragraph 21(b) below. 14 b. The DFEH shall be entitled to reasonable attorney fees and costs for work 15 performed on any prevailing motion to enforce the Consent Decree. If the DFEH is entitled to 16 seek payment of such fees and costs hereunder, the DFEH agrees to send LSAC a statement of 17 its work on any such motion, which shall include a list of hours worked by each DFEH staff 18 person, hourly rate, and any costs incurred. In the event LSAC disagrees with the DFEH’s 19 statement of work or its requested payment amounts or rates, it shall notify the DFEH in writing 20 within five (5) days after receipt of the statement, and LSAC and the DFEH will attempt to 21 informally resolve any dispute over the statement. In the event LSAC and the DFEH cannot 22 reach an informal resolution of any such dispute, they shall submit the matter to this Court for 23 24 25 18 Payment to these three named individual Plaintiff-Intervenors shall be made to their attorneys, Legal Aid Society – Employment Law Center, attention Jinny Kim, 180 Montgomery Street, Suite 600, San Francisco, CA 94104. 26 - 30 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 binding determination. LSAC shall deliver payment to the DFEH no later than ten (10) days 2 after receiving the DFEH’s statement or five (5) days after the resolution of any dispute. 3 4 c. recover attorney fees or costs related to this litigation. 5 6 Except as expressly provided herein, no Plaintiff shall be entitled to ADA MONITOR AND REPORTING 22. Notice By LSAC. Within forty-five (45) days of the Effective Date of this 7 Decree, LSAC shall publish and maintain this Decree on its website by providing a link to the 8 Decree, with the following language: “LSAC has entered into a Consent Decree with the 9 California Department of Fair Employment and Housing and the United States regarding testing 10 accommodations for individuals with disabilities nationwide. For further information and to read 11 the text of the Decree, please visit http://www.ada.gov/lsac_consentdecree.htm.” This language 12 and a link to the Decree shall be prominently posted on the main company webpage (currently 13 located at http://lsac.org/) and on the accommodated testing webpage (currently located at 14 http://lsac.org/jd/lsat/accommodated-testing), to remain posted for the term of this Decree. This 15 language, link, and Consent Decree shall be in an accessible format to individuals who are blind 16 or have low vision, as described in footnote 17. 17 LSAC further agrees to revise the information on its website to notify candidates that it 18 does not annotate scores, with the following language: “LSAC does not annotate the score 19 reports of individuals with disabilities who take the LSAT with testing accommodations, 20 including the testing accommodation of extended time. All accommodated scores are reported in 21 the same manner as non-accommodated scores.” This language will be included in the 22 accommodated testing information currently found at http://www.lsac.org/jd/lsat/accommodated- 23 testing. LSAC will also include the following question and answer on the “Frequently Asked 24 Questions” section of its website (currently found at http://www.lsac.org/docs/default-source/jd- 25 docs/faq-non.pdf): (Question) “How are accommodated scores reported to law schools?” 26 - 31 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 (Answer) “Scores earned with testing accommodations, including the testing accommodation of 2 extended time, are reported in the same manner as non-accommodated scores.” These changes 3 to the website shall be made within thirty (30) days of the Effective Date of this Decree. 4 23. Reporting By LSAC. Within forty-five (45) days after each national 5 administration of the LSAT during the term of this Decree, beginning with the first 6 administration of the LSAT at least two (2) months after the Effective Date of this Decree, 7 LSAC will provide a written report (“Report”) to the ADA Monitor, the United States, and the 8 DFEH. Each Report shall provide the data required to be tracked in Paragraph 8 for the prior 9 administration of the LSAT. Eighteen (18) months after the Effective Date of this Decree, and 10 annually thereafter, LSAC shall also report to the ADA Monitor, the United States, and the 11 DFEH: (a) LSAC’s actions taken to comply with this Decree; (b) any further actions LSAC plans 12 to take to comply with this Decree; (c) if applicable, the timeline for implementation of any 13 further actions LSAC plans to take to comply with this Decree; and (d) if applicable, any 14 difficulties LSAC has had, or anticipates having, in complying with this Decree. If any Report 15 contains confidential information, as defined in the Protective Order, it shall be treated in 16 accordance with the terms of the Protective Order (ECF No. 123). 17 LSAC shall maintain appropriate supporting records for the information contained in the 18 Reports, including, but not limited to, those described in Paragraph 8, and give access to such 19 information to the United States, the DFEH (to the extent that such information pertains to 20 individuals who tested in California), and/or the ADA Monitor, upon reasonable request. 21 “Access” in this paragraph is defined as access to the supporting records in LSAC’s office in 22 Newtown, Pennsylvania, for a period of no longer than five (5) business days and during 23 LSAC’s regular business hours, following at least ten (10) days’ written notice to LSAC. 24 24. ADA Monitor. Within sixty (60) days after the Effective Date of this Decree, 25 LSAC shall retain an independent ADA Monitor, to be mutually agreed upon by the United 26 - 32 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 States, the DFEH, and LSAC. The purpose of the ADA Monitor is to assist the United States, 2 the DFEH, and the Court in evaluating LSAC’s compliance with the Decree. No Party, nor any 3 employee or agent of any Party, shall have any supervisory authority over the ADA Monitor’s 4 activities or interfere with the independent functions of the ADA Monitor (although LSAC shall 5 have authority to supervise the ADA Monitor’s movements and access if the ADA Monitor is on 6 site at LSAC’s offices). The ADA Monitor shall not be an employee or current contractor of any 7 Party. The ADA Monitor shall not be affiliated with any Party and shall not be an individual 8 who has assisted or consulted with any Party for purposes of this litigation. Except upon 9 approval of the other Parties, neither the Disability Rights Section of the Civil Rights Division in 10 the United States Department of Justice, the DFEH, nor LSAC shall offer or guarantee the ADA 11 Monitor employment or future benefits, in any form, including a position as a consultant or 12 independent contractor, during the term of the Consent Decree and for a period of two (2) years 13 following expiration of this Decree. During the term of this Consent Decree, the ADA Monitor 14 may not personally represent anyone, or serve as an expert witness for anyone, who is adverse to 15 LSAC or any of the Plaintiffs in any pending lawsuit or government agency proceeding. 16 25. Audits By ADA Monitor. The ADA Monitor shall conduct audits of LSAC’s 17 compliance with this Decree, by first evaluating LSAC’s Reports described in Paragraph 23, and 18 then by requesting access to additional information, such as LSAC data and personnel, and 19 independently observing LSAC operations, to the extent reasonable and deemed necessary by the 20 ADA Monitor in order to evaluate LSAC’s compliance with those provisions of the Decree 21 subject to the audit, as set out in this paragraph. The ADA Monitor will audit LSAC’s 22 compliance at the following intervals after the Effective Date of this Decree: one (1) year; two 23 (2) years; and four (4) years. The one (1) year audit will address LSAC’s compliance with the 24 reporting requirements contained in Paragraphs 8 and 23. The two (2) year and four (4) year 25 audits will address LSAC’s compliance with the reporting requirements contained in Paragraphs 26 - 33 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 8 and 23 and LSAC’s implementation of the Best Practices discussed in Paragraph 7. LSAC 2 shall maintain the data described in Paragraph 8 throughout the term of this Consent Decree. 3 26. Audit Reports By ADA Monitor. At the conclusion of each audit, the ADA 4 Monitor will provide a written report (“Audit Report”) to LSAC, the United States, and the 5 DFEH regarding LSAC’s compliance with those provisions of the Decree subject to the audit, as 6 set out in Paragraph 25. Each Audit Report shall provide: (a) the scope of the audit; (b) a 7 detailed list of the data collected and interviews conducted, if any, in the course of the audit; (c) 8 any difficulties with conducting the audit; (d) an itemized assessment as to whether LSAC is 9 complying with those provisions of the Decree subject to the audit; (e) what data the ADA 10 Monitor relied upon in reaching this assessment, and what data contradicts this assessment, if 11 any; and (f) the ADA Monitor’s recommendations for further remediation if he or she determines 12 that compliance is deficient. 13 a. Access. LSAC shall provide the ADA Monitor with reasonable access, as 14 needed, to all LSAC staff, facilities, and documents that are relevant to evaluate compliance with 15 the reporting requirements contained in Paragraphs 8 and 23 and LSAC’s implementation of the 16 Best Practices discussed in Paragraph 7. LSAC shall direct all employees to cooperate fully with 17 the ADA Monitor. LSAC will request that its contractors cooperate fully with the ADA 18 Monitor. All non-public information obtained by the ADA Monitor shall be maintained in a 19 confidential manner, and all information obtained by the ADA Monitor shall be used only for the 20 purposes of implementing this Decree. The ADA Monitor shall also be subject to the terms of 21 the Protective Order (ECF No. 123). Upon request from the United States, or the DFEH (with 22 respect to documents and information pertaining to individuals who tested in California), LSAC 23 will provide the requesting Party with access to the data underlying the ADA Monitor’s Audit 24 Reports and may provide the United States, and the DFEH (to the extent that such documents 25 and information pertain to individuals who tested in California), with access to additional 26 - 34 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 information as reasonably requested. Such information and data shall be used by the Parties only 2 for the purposes of implementing this Decree. “Access” in this paragraph and Paragraph 25 is 3 defined as access to LSAC’s materials in LSAC’s office in Newtown, Pennsylvania, for a period 4 of no longer than five (5) business days and during LSAC’s regular business hours, following at 5 least ten (10) days’ written notice to LSAC. 6 27. 7 Communications. The ADA Monitor may: a. Have ex parte communications at any time with the Parties, including 8 counsel for the Parties and employees, agents, contractors, and all others working for or on 9 behalf of the Parties. Any such communications with employees, agents, or contractors of LSAC 10 must be arranged through in-house counsel for LSAC, and counsel for LSAC may be present for 11 such communications if counsel’s presence is requested by the ADA Monitor or by any LSAC 12 employee, agent, or contractor involved in such communications. 13 14 15 b. Speak with anyone else the ADA Monitor deems necessary for accomplishing its duties under this Decree. 28. Cost. All reasonable fees, costs, and expenses of the ADA Monitor shall be 16 borne by LSAC, but the ADA Monitor is not an agent or contractor of the United States, the 17 DFEH, or LSAC. The ADA Monitor shall provide sufficiently detailed monthly invoices 18 justifying any fees, costs, and expenses. The ADA Monitor shall be paid on the basis of a 19 standard reasonable rate to be agreed upon by the United States, the DFEH, and LSAC. If the 20 Parties cannot agree on a reasonable rate, the issue shall be presented to Magistrate Judge Joseph 21 Spero for resolution. LSAC shall reimburse all reasonable expenses incurred by the ADA 22 Monitor in the course of the performance of the duties of the ADA Monitor in accordance with 23 LSAC’s current applicable policies, practices, and procedures for reimbursement of employee 24 travel and expenses, excluding the approval process applicable to LSAC staff and employees and 25 the requirement that air travel be charged to LSAC’s corporate account or an LSAC corporate 26 - 35 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 credit card. The Court retains the authority to resolve any dispute that may arise regarding the 2 reimbursement of fees and costs charged by the ADA Monitor. The Court shall be the final 3 arbiter of what costs and expenses shall be reimbursed by LSAC. ADDITIONAL TERMS 4 5 29. Notification. All documents and communications required to be sent to one or 6 more Parties under the terms of this Decree shall be sent to the following individuals by 7 overnight courier or, where practicable, by e-mail (at the election of the sending party) to: 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 a. For the United States: Chief ATTN: US v. LSAC – DJ # 202-62-342 Disability Rights Section Civil Rights Division United States Department of Justice 1425 New York Avenue, NW, 4th Floor Washington, DC 20005 nabina.sinha@usdoj.gov b. For the DFEH: ATTN: DFEH v. LSAC Department of Fair Employment and Housing 2218 Kausen Drive, Suite 100 Elk Grove, CA 95758 mari.mayeda@dfeh.ca.gov c. For LSAC: Joan Van Tol General Counsel Law School Admission Council, Inc. 662 Penn Street Newtown, PA 19640 jvantol@lsac.org Bob Burgoyne Fulbright & Jaworski LLP 801 Pennsylvania Avenue, NW Washington, DC 20004 robert.burgoyne@nortonrosefulbright.com 25 26 - 36 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 30. 1 Term Of This Decree. This Decree shall become effective as of the date that it is 2 entered by the Court and shall remain in effect for four (4) years from that date. However, 3 LSAC’s agreement to discontinue score annotations as stated in Paragraph 9 shall continue in 4 perpetuity beyond the term of this Decree, absent agreement of the United States and the DFEH. 5 The Court shall retain continuing and exclusive jurisdiction for the duration of the Decree to 6 enforce the terms of the Decree. The United States, the DFEH, and/or LSAC may apply to the 7 Court for such further orders as may be necessary for, or consistent with, the enforcement of this 8 Decree. 9 31. Disputes. If a dispute arises with respect to the United States’, the DFEH’s, or 10 LSAC’s compliance with, interpretation of, or implementation of, the terms of this Decree, a 11 good faith effort shall be made by the Parties to the dispute to resolve such differences promptly 12 in accordance with the following procedure. 13 If the United States, the DFEH, or LSAC believes a dispute must be resolved, it shall 14 promptly notify the other two Parties in writing of the issue together with relevant facts and 15 analysis. The Party against whom the complaint is issued shall be given a reasonable period of 16 time (not to exceed thirty (30) days) to provide a response. Within a reasonable time thereafter 17 (not to exceed fifteen (15) days), the Parties to the dispute shall meet and confer by telephone 18 and attempt to resolve the issue informally. If the United States, the DFEH, or LSAC believes 19 that resolution cannot be achieved, it shall promptly notify the other two Parties in writing and 20 shall specify its final position with regard to the dispute. Thereafter, any of these Parties may 21 pursue the issue with the Court. 22 Nothing in this procedure shall prevent the United States, the DFEH, or LSAC from 23 promptly bringing an issue before the Court when, in the moving Party’s view, the facts and 24 circumstances require immediate court attention. The moving Party’s papers shall explain the 25 facts and circumstances that necessitate immediate court action. In any enforcement motion 26 - 37 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 brought by any Party, no Party will object to the admissibility, on hearsay grounds, of the ADA 2 Monitor’s Audit Reports. 3 32. Use of Information. All Parties agree that any documents or information acquired 4 through performance of this Consent Decree may be used solely for the purpose of implementing 5 and enforcing this Consent Decree, and not for any other purpose. The provisions of the 6 Protective Order (ECF No. 123) remain in effect and applicable to all Parties throughout the term 7 of this Decree. 8 33. Scope. This Decree does not purport to remedy any violations or potential 9 violations of the ADA or the Unruh Act, other than as set forth in Paragraph 34 below. Except 10 as explicitly provided herein, this Decree does not affect LSAC’s continuing responsibility to 11 comply with the ADA. 12 34. Releases. Each Plaintiff hereby releases, acquits, and forever discharges LSAC 13 and its attorneys, agents, administrators, officers, employees, directors, members, and 14 contractors, from any and all claims, demands, and causes of action, if any, under the ADA, the 15 California Unruh Civil Rights Act, the California Education Code (§ 99161.5), and/or the 16 California Unfair Competition Law, as each law is in effect on the Effective Date of the Decree, 17 that are known or reasonably could have been known (whether asserted or unasserted), and that 18 arise out of or relate to any dealings, actions, or events involving LSAC’s review or evaluation of 19 requests for testing accommodations on the LSAT and/or its reporting of accommodated test 20 scores, from January 1, 2009 until the Effective Date of this Consent Decree, specifically 21 including, but not limited to, all causes of action that were or could have been asserted in any of 22 the complaints filed by the Plaintiffs or any other controversy arising from or relating to any 23 individual’s request for testing accommodations on the LSAT and/or LSAT score reports. 24 25 26 - 38 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 If applicable, Plaintiffs waive any rights he/she/it has, or after signing this Decree becomes aware that he/she/it may have had, under California Civil Code section 1542, which provides as follows: A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor. The consideration recited herein is accepted by each Plaintiff in full satisfaction of all claimed and unclaimed damages and losses arising out of or related to any of the complaints filed by the Plaintiffs or any other controversy arising from or relating to any individual’s request for testing accommodations on the LSAT and/or LSAT score reports during the time referenced above. 35. Pending Complaints. The United States and the DFEH will close their investigations of all complaints received by the United States Department of Justice or the DFEH, respectively, against LSAC that allege disability discrimination in its provision of testing accommodations and/or its reporting of accommodated test scores under the ADA (or California law where applicable) for the time period of January 1, 2009 to the Effective Date of the Decree. 36. Binding. This Decree shall be binding on the United States, the DFEH, Andrew Quan, Nicholas Jones, Elizabeth Hennessey-Severson, and LSAC, including all principals, agents, executors, administrators, representatives, employees, successors in interest, beneficiaries, assigns, and legal representatives thereof. LSAC shall have a duty to notify all of its successors in interest of the existence and terms of this Decree. 37. Non-Waiver. Failure by any Party to seek enforcement of this Decree pursuant to its terms with respect to any instance or provision will not be construed as a waiver of such enforcement with regard to other instances or provisions. - 39 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 1 38. Severability. If any provision of this Decree is determined by any court to be 2 unenforceable, the other provisions of this Decree shall nonetheless remain in full force and 3 effect, provided, however, that if the severance of any such provision materially alters the rights 4 or obligations of the Parties, the Plaintiffs and LSAC shall engage in good faith negotiations in 5 order to adopt mutually agreeable amendments to this Decree as may be necessary to restore the 6 Parties as closely as possible to the initially agreed upon relative rights and obligations. 7 39. Litigation Holds. The Parties agree that, as of the Effective Date of this Decree, 8 for purposes of the Parties’ preservation obligations pursuant to Federal Rule of Civil Procedure 9 26 and/or common law, litigation is not “reasonably foreseeable” concerning the claims raised in 10 any of the Plaintiffs’ complaints. To the extent that any Party previously implemented a 11 litigation hold to preserve documents and/or electronically stored information related to the 12 claims asserted in any of the Plaintiffs’ complaints, the Party is no longer required to maintain 13 such a litigation hold. Nothing in this paragraph relieves the Parties of their obligations to 14 maintain documents, information, and/or data as imposed by this Decree. 15 40. Authority. The signatories represent that they have the authority to bind the 16 respective Parties identified below to the terms of this Decree. 17 18 19 20 21 22 23 24 25 26 - 40 - 27 28 CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE 5-19-14 1 2 ORDER AND PERMANENT INJUNCTION IT IS SO ORDERED, and LSAC is accordingly permanently enjoined from all forms of 3 the practice of annotating score reports of candidates who receive the testing accommodation of 4 extended test time due to disability, and, for candidates applying to law school after entry of this 5 Order, LSAC shall henceforth provide the same information on test score reports for all 29th May 6 candidates for whom score reports are provided, this ____ day of ___________, 2014. 7 8 S 12 15 A H ER N D IS T IC T R 16 17 18 19 20 21 22 23 24 25 26 - 45 - 27 28 n M. Che LI RT 14 NO 13 dward Judge E R NIA ________________________________ DERED EDWARD M. CHEN R SO O IT IS UNITED STATES DISTRICT COURT JUDGE FO 11 UNIT ED 10 RT U O 9 S DISTRICT TE C TA CASE NO. CV 12-1830-EMC [PROPOSED] CONSENT DECREE OF C EXHIBIT 1 TESTING ACCOMMODATIONS AVAILABLE UNDER CONSENT DECREE PARAGRAPH 5(a) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. Braille version of LSAT Large-print (18 pt.) test book Screen-readable HTML test (including, where applicable, use of screen reader software (e.g., JAWS)) Extended time up to double time Use of computer and printer for the Writing Sample Use of spell check Alternate non-Scantron answer sheet Use of a reader Use of an amanuensis (scribe) Additional rest time during breaks (standard break is 10-15 minutes between third and fourth sections) Breaks between sections Sit/stand with a podium Wheelchair accessibility (if table is requested, specify height) Separate room (e.g., small group testing) Private testing room (e.g., low-distraction test setting) Stop-the-clock breaks Scratch paper Voice recognition software (e.g., Dragon) Physical prompts (e.g., for test-takers with hearing impairments) Reserved or assigned seating location (e.g., seating near the exam proctor) Bring and eat food Permission to bring insulin, check blood sugar Permission to bring and take medications Earplugs Use of line marker Use of magnification devices (e.g., magnification reading glasses, handheld video magnifier, closed circuit television (CCTV), ZoomText) Ability to pace (walk around) Marking answer choices in the test book Book stand EXHIBIT 2(a) NOTICE OF NATIONWIDE SETTLEMENT IF YOU APPLIED FOR TESTING ACCOMMODATIONS FOR THE LAW SCHOOL ADMISSION TEST (LSAT) YOU MAY BE ELIGIBLE FOR A MONETARY AWARD FROM A $6.73 MILLION NATIONWIDE COMPENSATION FUND The Law School Admission Council (LSAC) has entered into a Consent Decree with the California Department of Fair Employment and Housing (DFEH) to settle a statewide lawsuit and with the U.S. Department of Justice (DOJ) to settle a nationwide lawsuit. This resolution addresses alleged violations of the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act, including LSAC’s alleged failure to offer the LSAT in a manner accessible to individuals with disabilities. If you applied for testing accommodations from LSAC between January 1, 2009 and May 20, 2014, you may be eligible to receive a payment from a $6.73 million nationwide compensation fund. TO BE ELIGIBLE FOR CONSIDERATION FOR PAYMENT, YOU MUST SUBMIT A CLAIM. THE DEADLINE TO SUBMIT A CLAIM HAS YET TO BE DETERMINED AND WILL BE POSTED HERE WITHIN FOUR MONTHS OF [INSERT DATE OF ENTRY OF CONSENT DECREE]. You may obtain information on how to submit a claim by: 1. Sending an e-mail with your name, address, and telephone number to [insert email address to be designated by Claims Administrator], or 2. Calling the Claims Administrator at [insert toll free voice and TTY telephone numbers to be designated by Claims Administrator]. Claimants who receive a payment from this fund must sign a release of any related claims against LSAC. For more information or for a copy of the Consent Decree, visit www.dfeh.ca.gov or www.ada.gov. EXHIBIT 2(b) NOTICE OF NATIONWIDE SETTLEMENT IF YOU APPLIED FOR TESTING ACCOMMODATIONS FOR THE LAW SCHOOL ADMISSION TEST (LSAT) YOU MAY BE ELIGIBLE FOR A MONETARY AWARD FROM A $6.73 MILLION NATIONWIDE COMPENSATION FUND ► DEADLINE TO RESPOND IS [INSERT DATE], 2014◄ The Law School Admission Council (LSAC) has entered into a Consent Decree with the California Department of Fair Employment and Housing (DFEH) to settle a statewide lawsuit and with the U.S. Department of Justice (DOJ) to settle a nationwide lawsuit. This resolution addresses alleged violations of the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act, including LSAC’s alleged failure to offer the LSAT in a manner accessible to individuals with disabilities. If you applied for testing accommodations from LSAC between January 1, 2009 and May 20, 2014, you may be eligible to receive a payment from a $6.73 million nationwide compensation fund. TO BE ELIGIBLE FOR CONSIDERATION FOR PAYMENT, YOU MUST SUBMIT A CLAIM BY [INSERT DATE WHICH IS 180 DAYS AFTER DATE WHEN ALL NOTICE PACKAGES ARE SENT TO POTENTIAL ELIGIBLE PERSONS]. You may obtain information on how to submit a claim by: 1. Sending an e-mail with your name, address, and telephone number to [insert email address to be designated by Claims Administrator], or 2. Calling the Claims Administrator at [insert toll free voice and TTY telephone numbers to be designated by Claims Administrator]. Claimants who receive a payment from this fund must sign a release of any related claims against LSAC. For more information or for a copy of the Consent Decree, visit www.dfeh.ca.gov or www.ada.gov. EXHIBIT 3 RELEASE OF CLAIMS For and in consideration of acceptance of the relief offered to me by the Law School Admission Council, Inc. (“LSAC”), pursuant to a Consent Decree between LSAC, the California Department of Fair Employment and Housing (“DFEH”), and the United States of America, arising out of Civil Action 3:12-cv-01830-EMC (the “Consent Decree”): I, ________________________________ (print name), hereby release and forever discharge LSAC and its current, past, and future officers, directors, shareholders, employees, and agents, of and from any legal and/or equitable claims arising out of the facts identified in the DFEH’s and the United States’ respective Complaints, as amended, filed in the United States District Court for the Northern District of California, Case No. 3:12-cv-01830-EMC, and any other claims, known or unknown, relating to my request(s) for testing accommodations on the Law School Admission Test (“LSAT”) and/or the reporting of my scores on any administration of the LSAT preceding the date of this Release. Excluded from this Release are any rights and claims that cannot be waived by law. This Release constitutes the entire agreement between myself and LSAC with regard to the claims identified above, without exception or exclusion. I acknowledge that a copy of the Consent Decree has been made available to me. By signing this Release, I acknowledge that I have been provided the opportunity to review the Consent Decree with an attorney of my choosing, and that I understand that I am solely responsible for paying any applicable federal, state and local taxes I owe as a result of receiving payment under this Consent Decree. In signing this Release, I hereby waive any rights that I have, or after signing this Release become aware that I may have had, under California Civil Code section 1542, which provides as follows: A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor. I HAVE READ THIS RELEASE AND UNDERSTAND THE CONTENTS THEREOF, AND I EXECUTE THIS RELEASE OF MY OWN FREE ACT AND DEED. Date:________________________ _______________________________ Signature Full Mailing Address:

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