SONG FI, INC. v. GOOGLE, INC. et al

Filing 53

ORDER by Judge Samuel Conti granting 26 motion to dismiss and denying 32 partial motion for summary judgment. Leave to amend is granted in part. Plaintiffs shall file any amended complaint within thirty (30) days. (sclc2, COURT STAFF) (Filed on 6/10/2015).

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1 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE NORTHERN DISTRICT OF CALIFORNIA 8 SONG FI INC., JOSEPH N. BROTHERTON, LISA M. PELLEGRINO, N.G.B., a minor, RASTA ROCK, INC., D/B/A "THE RASTA ROCK OPERA," 10 For the Northern District of California United States District Court 9 11 Plaintiffs, 12 v. 13 GOOGLE, INC., YOUTUBE LLC, 14 15 Defendants. 16 17 18 ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Case No. 14-5080 SC ORDER GRANTING MOTION TO DISMISS AND DENYING MOTION FOR PARTIAL SUMMARY JUDGMENT 19 20 I. 21 INTRODUCTION This case concerns the removal and relocation of a music 22 video, "Luv ya Luv ya Luv ya" (or simply "Luv ya"), on Defendant 23 YouTube's1 video-sharing website. 24 music production company, N.G.B., a six-year old boy, his parents, 25 Joseph Brotherton and Lisa Pellegrino, and the Rasta Rock Opera, a 26 1 27 28 Plaintiffs Song fi, Inc., a YouTube is a wholly-owned subsidiary of Defendant Google. FAC ¶ 7. Nevertheless, these motions concern only YouTube's conduct, its video-sharing service, and terms of service. Thus, for clarity the Court treats this motion as if there were only one defendant, YouTube. 1 music group, worked together to conceive, record, and produce "Luv 2 ya," and post it on YouTube. 3 removed its video, because (at least according to a notice posted 4 in the video's place) its "content violated YouTube's Terms of 5 Service," YouTube violated consumer protection laws, breached 6 express or implied contracts, and committed both libel and tortious 7 interference. See ECF No. 13 ("FAC" or "Complaint") at ¶ 34. Now before the Court are several potentially dispositive 8 9 Plaintiffs allege that when YouTube motions. First, YouTube moves to dismiss the Complaint, arguing United States District Court For the Northern District of California 10 Plaintiffs' claims are barred by the Communications Decency Act, 47 11 U.S.C. Section 230(c)(2)(A), or contract. 12 Plaintiffs oppose the motion to dismiss, ECF No. 37 ("MTD Opp'n"), 13 and have moved for partial summary judgment in their own right, 14 arguing the Court should find as a matter of law that YouTube's 15 notice was libel per se. 16 fully briefed and appropriate for resolution without oral argument 17 under Civil Local Rule 7-1(b). 18 Opp'n"), 48 ("MSJ Reply"). 19 YouTube's motion to dismiss is GRANTED while Plaintiffs' motion for 20 partial summary judgment is DENIED. ECF No. 26 ("MTD"). ECF No. 32 ("MSJ"). Both motions are ECF Nos. 38 ("MTD Reply"), 41 ("MSJ For the reasons set forth below, 21 22 23 II. BACKGROUND "Luv ya" is a music video by the Rasta Rock Opera featuring 24 the dramatized tale of a five-year-old boy (played by Plaintiff 25 N.G.B.) and five-year-old girl who dress up and go to a restaurant 26 for lunch on Valentine's Day. 27 guitarist and a trumpet player (played by Plaintiff Joseph 28 Brotherton, N.G.B.'s father and the president of both Song fi and As the children eat their lunch, a 2 1 Rasta Rock Opera) serenade them. 2 uploaded it to YouTube, in the process agreeing to YouTube's Terms 3 of Service. 4 to a currently-private location on Song fi's user profile, the 5 video is no longer publicly accessible on YouTube. Nevertheless, 6 the video is still available on Song fi's website. See The Rasta 7 Rock Opera, Luv ya Luv ya Luv ya, Song fi, 8 http://songfi.com/beta/wp-content/uploads/2015/03/Luv-ya-Luv-ya- 9 Luv-ya.mp4. United States District Court Since YouTube removed "Luv ya" and later relocated it YouTube maintains a view count, visible to users next to each 10 For the Northern District of California Song fi produced "Luv ya" and 11 video, for all videos accessible on its site. 12 reflects "the number of times YouTube believes users . . . 13 legitimately requested to view the video." 14 Hushion Decl.") at ¶ 7. 15 appear more popular than they actually are, some users or promoters 16 artificially inflate their view counts by using "'robots,' 17 'spiders,' or 'offline readers,' that access [a video] in a manner 18 that sends more request messages to YouTube servers in a given 19 period of time than a human can reasonably produce in the same 20 period by using a conventional on-line web browser." 21 8-3 ("First Hushion Decl.") at Ex. 1 ("Terms of Service") § 4(h).2 22 In an effort to maintain the legitimacy of its view counts, 23 YouTube's Terms of Service, to which all users must agree in order 24 to post videos, prohibit the use of such methods. 25 Terms of Service also incorporate by reference YouTube's Community 26 2 27 28 The view count ECF No. 41-1 ("Second However, in an effort to make their videos See ECF No. See id. The YouTube's Terms of Service are incorporated by reference in the Complaint, see, e.g., FAC ¶¶ 15, 26-27, 35, and thus are appropriately considered on a motion to dismiss. See In re Calpine Corp. Sec. Litig., 288 F. Supp. 2d 1054, 1076 (N.D. Cal. 2003). 3 1 Guidelines, which prohibit, among other things, uploading videos 2 with pornographic, obscene, or otherwise objectionable content. During the two months after Song fi posted "Luv ya," the 3 4 video's view count rose to over 23,000, the link to the video was 5 posted on Song fi's and Rasta Rock's social media pages, and the 6 video was featured in various promotions. 7 "Luv ya" was first posted, YouTube pulled the plug, removing the 8 video from its website and posting in its place a notice that 9 "[t]his video has been removed because its content violated But, two months after United States District Court For the Northern District of California 10 YouTube's Terms of Service." 11 reposted the video to a new location (currently private) without 12 its view count, "likes," or comments. 13 YouTube later explained that it removed the video because it 14 determined the view count for "Luv ya" was inflated through 15 automated means, and thus violated its Terms of Service. 16 37. 17 and allege that the removal and relocation of the video as well as 18 the notice's statement that the video's "content" violated the 19 Terms of Service harmed Song fi's business and efforts to obtain 20 funding, caused Nike to cancel a performance by the Rasta Rock 21 Opera, and personally injured N.G.B. and his father. 22 See FAC ¶ 34. Subsequently, YouTube Plaintiffs protested, and Id. at ¶ Plaintiffs deny any involvement in any view count inflation, As a result, Plaintiffs brought suit, initially in the United 23 States District Court for the District of Columbia. 24 The case was transferred to this District after Judge Collyer 25 granted a motion to transfer under Federal Rule of Civil Procedure 26 12(b)(3) pursuant to the forum selection clause in YouTube's Terms 27 of Service. 28 contractually selected venue, YouTube has filed a motion to dismiss See ECF No. 19 ("Transfer Order"). 4 See ECF No. 1. Now in this, the 1 and Plaintiffs a motion for partial summary judgment, seeking to 2 resolve all or part of Plaintiffs' claims. 3 4 III. LEGAL STANDARDS 5 A. Federal Rule of Civil Procedure 12(b)(6) 6 A motion to dismiss under Federal Rule of Civil Procedure Block, 250 F.3d 729, 732 (9th Cir. 2001). 9 on the lack of a cognizable legal theory or the absence of 10 United States District Court 12(b)(6) "tests the legal sufficiency of a claim." 8 For the Northern District of California 7 Navarro v. sufficient facts alleged under a cognizable legal theory." 11 Balistreri v. Pacifica Police Dep't, 901 F.2d 696, 699 (9th Cir. 12 1988). 13 should assume their veracity and then determine whether they 14 plausibly give rise to an entitlement to relief." 15 Iqbal, 556 U.S. 662, 679 (2009). 16 must accept as true all of the allegations contained in a complaint 17 is inapplicable to legal conclusions. 18 elements of a cause of action, supported by mere conclusory 19 statements, do not suffice." 20 Twombly, 550 U.S. 544, 555 (2007)). 21 complaint must be both "sufficiently detailed to give fair notice 22 to the opposing party of the nature of the claim so that the party 23 may effectively defend against it" and "sufficiently plausible" 24 such that "it is not unfair to require the opposing party to be 25 subjected to the expense of discovery." 26 1202, 1216 (9th Cir. 2011). 27 /// 28 /// "Dismissal can be based "When there are well-pleaded factual allegations, a court Ashcroft v. However, "the tenet that a court Threadbare recitals of the Id. (citing Bell Atl. Corp. v. 5 The allegations made in a Starr v. Baca, 652 F.3d 1 B. Federal Rule of Civil Procedure 56 2 Entry of summary judgment is proper "if the movant shows that 3 there is no genuine dispute as to any material fact and the movant 4 is entitled to judgment as a matter of law." 5 56(a). 6 require a directed verdict for the moving party. 7 Liberty Lobby, Inc., 477 U.S. 242, 251 (1986). 8 without the ultimate burden of persuasion at trial—usually, but not 9 always, a defendant—has both the initial burden of production and Fed. R. Civ. P. Summary judgment should be granted if the evidence would Anderson v. "A moving party United States District Court For the Northern District of California 10 the ultimate burden of persuasion on a motion for summary 11 judgment." 12 Inc., 210 F.3d 1099, 1102 (9th Cir. 2000). Nissan Fire & Marine Ins. Co., Ltd. v. Fritz Cos., 13 14 IV. DISCUSSION The Court addresses YouTube's motion to dismiss first, before 15 16 turning to Plaintiffs' motion for partial summary judgment. 17 A. Motion to Dismiss 18 Plaintiffs' Complaint alleges five causes of action: (1) 19 libel, (2) breach of express contract, (3) breach of implied 20 contract, (4) tortious interference, and (5) violations of the D.C. 21 Consumer Protection Procedures Act ("CPPA"), D.C. Code Section 28- 22 3904. 23 YouTube argues it has statutory immunity from the breach 24 claims under the Communications Decency Act, 47 U.S.C. Section 25 230(c)(2)(A). 26 contends these claims fail because it was authorized to relocate 27 the video by its Terms of Service. 28 claims stemming from its notice fail because the notice is true, Furthermore, even if it is not immunized, YouTube 6 Similarly, YouTube argues the 1 Plaintiffs have inadequately pleaded various elements of their 2 tortious interference claims, and the CPPA claims should be 3 dismissed because the Terms of Service provide that California law 4 governs. 5 The Court will address the statutory immunity argument first 6 before turning to the contract and implied contract claims, libel, 7 tortious interference, and finally, CPPA claims. 8 9 1. Communications Decency Act Section 230(c) As a threshold matter, YouTube argues it is entitled to United States District Court For the Northern District of California 10 statutory immunity from Plaintiffs' breach of contract and tortious 11 interference claims because "Luv ya" and its allegedly artificially 12 inflated view count are "otherwise objectionable" within the 13 meaning of Section 230(c)(2) of the Communications Decency Act. 14 See 47 U.S.C. § 230(c)(2). 15 neither the plain meaning of "otherwise objectionable" nor the 16 context, purpose, or history of the Communications Decency Act 17 support YouTube's interpretation of "otherwise objectionable," 18 YouTube is not entitled to statutory immunity from Plaintiffs' 19 breach of contract or tortious interference claims. 20 21 22 However, because the Court finds Section 230(c), entitled "Protection for 'Good Samaritan' blocking and screening of offensive material" states that: No provider or user of an interactive computer service shall be held liable on account of -- 23 (A) 24 25 26 27 any action voluntarily taken in good faith to restrict access to or availability of material that the provider considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected . . . . 28 7 1 Id. 2 Metrosplash.com, Inc., 339 F.3d 1119, 1123 (9th Cir. 2003), and the 3 Ninth Circuit has counseled that all doubts should be resolved in 4 favor of immunity. 5 F.3d 1157, 1174 (9th Cir. 2008). 6 This language provides "a 'robust' immunity," Carafano v. Fair Housing Council v. Roommates.com, LLC, 521 When interpreting a statute, the Court must give words "their 7 'ordinary or natural' meaning." See United States v. TRW Rifle 8 7.62X51mm Caliber, One Model 14 Serial 593006, 447 F.3d 686, 689 9 (9th Cir. 2006) (quoting Leocal v. Ashcroft, 543 U.S. 1, 8-9 United States District Court For the Northern District of California 10 (2004)). 11 objectionable," the Court "'follow[s] the common practice of 12 consulting dictionary definitions to clarify [its] original 13 meaning[]' and look to how the terms were used 'at the time [the 14 Communications Decency Act] was adopted.'" 15 States v. Carter, 421 F.3d 909, 911 (9th Cir. 2005). 16 dictionary definition of the term "objectionable" at the time 17 Congress enacted the Communications Decency Act was "undesirable, 18 offensive." 19 1984). 20 Because Congress did not define the phrase "otherwise Id. (quoting United The Webster's Ninth New Collegiate Dictionary 814 (9th ed. Nevertheless, meaning is not determined in the abstract, and 21 the Court must look to whether these definitions are consistent 22 with the context of the Communications Decency Act. 23 447 F.3d at 690; see also Pac. Gas & Elec. Co. v. G.W. Thomas 24 Drayage & Rigging Co., 442 P.2d 641 (Cal. 1968) (Traynor, J.) ("The 25 meaning of particular groups of words varies with the verbal 26 context and surrounding circumstances . . . . 27 meaning apart from these factors; much less does it have an 28 objective meaning, one true meaning.") (internal quotation marks 8 See TRW Rifle, A word has no 1 and alterations omitted). 2 evidence Congress did not intended "otherwise objectionable" to 3 refer to (as YouTube believes) anything which it finds undesirable 4 for any reason. 5 Here, the context provides additional First, when a statute provides a list of examples followed by 6 a catchall term (or "residual clause") like "otherwise 7 objectionable," the preceding list provides a clue as to what the 8 drafters intended the catchall provision to mean. See Circuit City 9 Stores, Inc. v. Adams, 532 U.S. 105, 115 (2001). This is the United States District Court For the Northern District of California 10 rationale for the canon of construction known as eiusdem generis 11 (often misspelled ejusdem generis), which is Latin for "of the same 12 kind." 13 2010) (Posner, J.); see also Antonin Scalia & Bryan A. Garner, 14 Reading Law: The Interpretation of Legal Texts 199-213 (2012) 15 (discussing this canon at length). 16 "otherwise objectionable," -- 17 excessively violent, [and] harassing . . ." -- it is hard to 18 imagine that the phrase includes, as YouTube urges, the allegedly 19 artificially inflated view count associated with "Luv ya." 20 contrary, even if the Court can "see why artificially inflated view 21 counts would be a problem for . . . YouTube and its users," MTD 22 Reply at 3, the terms preceding "otherwise objectionable" suggest 23 Congress did not intend to immunize YouTube from liability for 24 removing materials from its website simply because those materials 25 pose a "problem" for YouTube. 26 08-2738 JF (PVT), 2008 WL 5245490, at *6 (N.D. Cal. Dec. 17, 2008) 27 (finding that information "relat[ing] to business norms of fair 28 play and transparency are . . . beyond the scope of § 230(c)(2)"); See United States v. Taylor, 620 F.3d 812, 814 (7th Cir. Given the list preceding "obscene, lewd, lascivious, filthy, On the See Goddard v. Google, Inc., No. C 9 1 Nat'l Numismatic Cert., LLC v. eBay, Inc., No. 6:08-cv-42-Orl- 2 19GJK, 2008 WL 2704404, at *25 (M.D. Fla. July 8, 2008) 3 (concluding, based in part on eiusdem generis, that Congress did 4 not intend "otherwise objectionable" to refer to auction of 5 potentially counterfeited coins). 6 Similarly, both the context in which "otherwise objectionable" 7 appears in the Communications Decency Act and the history and 8 purpose of the Act support this reading. 9 "Protection for 'Good Samaritan' blocking and screening of Section 230 is captioned United States District Court For the Northern District of California 10 offensive material," yet another indication that Congress was 11 focused on potentially offensive materials, not simply any 12 materials undesirable to a content provider or user. 13 Section 230(c) (emphasis added); see Doe v. GTE Corp., 347 F.3d 14 655, 659-60 (7th Cir. 2003) (interpreting Section 230(c) in light 15 of this caption); see also Fair Housing Council, 521 F.3d at 1163- 16 64 (citing Doe and a subsequent Seventh Circuit decision discussing 17 the caption with approval). 18 immunity to content-providers and users for blocking or screening 19 of offensive materials was (1) to eliminate liability for internet 20 content-providers that serve as intermediaries for others' messages 21 and (2) to eliminate disincentives for content-providers like 22 YouTube to self-regulate by blocking or screening offensive 23 materials. 24 Cir. 1997) (discussing these purposes and a New York Supreme Court 25 case, Stratton Oakmont, Inc. v. Prodigy Services Co., 1995 WL 26 323710 (N.Y. Sup. Ct. May 24, 1995), which Congress intended to 27 supersede by adopting Section 230); see also Batzel v. Smith, 333 28 F.3d 1018, 1026-30 (9th Cir. 2003) (restating Congress's concerns 47 U.S.C. Second, Congress's purpose in granting See Zeran v. Am. Online, Inc., 129 F.3d 327, 331 (4th 10 1 that "[i[f efforts to review and omit third-party defamation, 2 obscene or inappropriate material make a computer service provider 3 or user liable for posted speech, then website operators and 4 Internet service providers are likely to abandon efforts to 5 eliminate such material from their site."). 6 Nothing about this interpretation is inconsistent with other 7 portions of the text of Section 230(c)(2). YouTube complains that 8 Section 230(c)(2) specifically allows service providers like 9 YouTube to restrict access to or block material "that the provider United States District Court For the Northern District of California 10 or user considers to be . . . otherwise objectionable," and there 11 is no doubt it considers an inflated view count to be 12 objectionable. 13 YouTube concludes that "CDA immunity . . . applies regardless of 14 whether the material actually is objectionable in some objective 15 way, and regardless of whether anyone other than the service 16 provider might consider it objectionable." 17 fact that the statute requires the user or service provider to 18 subjectively believe the blocked or screened material is 19 objectionable does not mean anything or everything YouTube finds 20 subjectively objectionable is within the scope of Section 230(c). 21 On the contrary, Judge Fisher on the Ninth Circuit expressed 22 concern that such an "unbounded" reading of "otherwise 23 objectionable" would enable content providers to "block content for 24 anticompetitive purposes or merely at its malicious whim, under the 25 cover of considering such material 'otherwise objectionable.'" 26 Zango, Inc. v. Kaspersky Lab, Inc., 568 F.3d 1169, 1178 (9th Cir. 27 2009) (Fisher, J., concurring). 28 47 U.S.C. § 230(c)(2) (emphasis added). Reply at 3. Thus, But the See While the Court does not believe YouTube's decision to remove 11 1 and relocate "Luv ya" was malicious or anticompetitive, the Court 2 also does not believe the removal and relocation of "Luv ya" was 3 the kind of self-regulatory editing and screening that Congress 4 intended to immunize in adopting Section 230(c). 5 declines to adopt YouTube's completely subjective (and entirely 6 unbounded) reading of these provisions. 7 ordinary meaning of "otherwise objectionable," as well as the 8 context, history, and purpose of the Communications Decency Act all 9 counsel against reading "otherwise objectionable" to mean anything Thus, the Court On the contrary, the United States District Court For the Northern District of California 10 to which a content provider objects regardless of why it is 11 objectionable.3 12 1129, 1138 (S.D. Cal. 2014) ("The Court declines to broadly 13 interpret 'otherwise objectionable' material to include any or all 14 information or content."). 15 count associated with "Luv ya" is not "otherwise objectionable" 16 within the meaning of Section 230(c)(2), YouTube is not entitled to 17 immunity from Plaintiffs' contract or tortious interference claims. 2. 18 See also Sherman v. Yahoo! Inc., 997 F. Supp. 2d Because the allegedly inflated view Breach of Contract and Breach of the Implied Covenant of Good Faith and Fair Dealing 19 Although YouTube is not entitled to immunity from Plaintiffs' 20 21 claims based on the relocation of "Luv ya," it nonetheless argues 22 3 23 24 25 26 27 28 While YouTube cites several cases concluding efforts to block or filter "spam" emails were immunized from liability because spam is "otherwise objectionable," these authorities are distinguishable. A content provider or user could easily conclude that spam emails are "harassing" within the meaning of the Act or are similar enough to harassment as to fall within the catchall "otherwise objectionable." See Holomaxx Techs. v. Microsoft Corp., 783 F. Supp. 2d 1097, 1104 (N.D. Cal. 2011); e360Insight, LLC v. Comcast Corp., 546 F. Supp. 2d 605, 607-08 (N.D. Ill. 2008). Unlike spam, however, the text, context, history, and purposes of the Communications Decency Act do not support reading "otherwise objectionable" to encompass the allegedly inflated view count associated with "Luv ya." 12 1 that Plaintiffs' contract claims fail because the Terms of Service 2 (to which all users must agree to post a video) authorize it to 3 relocate or remove videos in its sole discretion. 4 believes (as did Judge Collyer, who handled the case while it was 5 venued in Washington, D.C.) that YouTube's Terms of Service are 6 inartfully drafted, YouTube is correct. 7 unambiguously reserve to YouTube the right to determine whether 8 "Content violates these Terms of Service" and, "at any time, 9 without prior notice and in its sole discretion, remove such While the Court The Terms of Service United States District Court For the Northern District of California 10 Content . . . ." 11 (defining "Content"). 12 YouTube to "discontinue any aspect of the Service at any time." 13 Id. at § 4.J; see also §§ 1.A; 2.A (defining "Service"). 14 whether "Luv ya" and the associated view count are deemed aspects 15 of YouTube's "Service" or are "Content" within the meaning of the 16 Terms of Service (an issue to which the parties devote significant 17 attention) is immaterial. 18 permitted YouTube to remove "Luv ya" and eliminate its view count, 19 likes, and comments. 20 Terms of Service at § 7.B; see also id. at § 2.A Elsewhere, the Terms of Service also allow Thus, Either way, the Terms of Service As a result, Plaintiffs cannot state a claim for breach of the 21 Terms of Service in removing the video, because conduct authorized 22 by a contract cannot give rise to a claim for breach of the 23 agreement. 24 826 P.2d 710, 728 (Cal. 1992); see also FAC ¶ 62. 25 Plaintiffs cannot state a claim for breach of the implied covenant 26 of good faith and fair dealing, because "if defendants were given 27 the right to do what they did by the express provisions of the 28 contract there can be no breach." See Carma Dev. (Cal.) Inc. v. Marathon Dev. Cal., Inc., 13 Similarly, Carma, 826 P.2d at 728 (citing 1 VTR, Inc. v. Goodyear Tire & Rubber Co., 303 F. Supp. 773, 777-78 2 (S.D.N.Y. 1969)). 3 the relocation (as opposed to the removal) of the video is the 4 source of a cause of action for breach of contract or breach of the 5 implied covenant, those claims fail under the agreement as well 6 because the specific location of a video is an aspect of YouTube's 7 "Service" that it retains the right to discontinue at any time. 8 See Terms of Service at §§ 1.A; 2.A; 4.J. 9 Further, to the extent Plaintiffs allege that Accordingly, YouTube's motion to dismiss Plaintiffs' claims United States District Court For the Northern District of California 10 for breach of contract and breach of the implied covenant of good 11 faith and fair dealing is GRANTED. 12 finds YouTube's Terms of Service unambiguously foreclose these 13 claims, granting leave to amend would be futile. 14 Davis, 371 U.S. 178, 182 (1962). 15 DISMISSED WITH PREJUDICE. 16 3. Furthermore, because the Court See Foman v. As a result, these claims are Libel 17 Even if YouTube had the authority to relocate or remove 18 Plaintiffs' video, Plaintiffs allege that the statement YouTube 19 posted after removing "Luv ya" was libelous. 20 video, YouTube posted a notice in its place stating that "[t]his 21 video has been removed because its content violated YouTube's 22 Terms of Service." 23 After removing the FAC at ¶ 34. YouTube argues because this statement is true, Plaintiffs 24 cannot state a claim for libel. See Melaleuca, Inc. v. Clark, 66 25 Cal. App. 4th 1344, 1353 (Cal. Ct. App. 1998) ("An essential 26 element of libel . . . is that the publication in question must 27 contain a false statement of fact . . . .") (emphasis in 28 original). The Court must assess the truth or falsity of 14 1 YouTube's notice "according to natural and popular construction 2 [of the notice] . . . not so much by its effect when subjected to 3 the critical analysis of a mind trained in the law, but by the 4 natural and probable effect upon the mind of the average reader." 5 Id. at 1353-54 (internal citations and quotation marks omitted). 6 In arguing that the notice it posted was true and thus not same meaning as "Content" in its Terms of Service. 9 understand what that meant, a visitor would have to read through 10 United States District Court actionable, YouTube argues that "content" in its notice has the 8 For the Northern District of California 7 the Agreement and would recognize that YouTube merely determined 11 that the 'Content' violated one of the numerous prohibitions in 12 YouTube's governing documents, most of which have nothing to do 13 with violence or obscenity." 14 to apply "the critical analysis of a mind trained in the law" to 15 the meaning of the allegedly defamatory notice, that argument 16 might hold water. 17 However, the Court must assess the notice from the perspective of 18 an average reader. 19 notice might refer to the Terms of Service to determine what sorts 20 of things "violate[] the Terms of Service," an average reader 21 would not refer to the Terms of Service for a definition of 22 "content" because "content" is a word in common use with a plain 23 and ordinary meaning. 24 Mot. at 15. Thus, "[t]o If the Court's task was See Melaleuca, 66 Cal. App. 4th at 1353-54. While the average reader encountering this Furthermore, even if the Court were to conclude an average 25 reader would regard "content" as having the same meaning in both 26 the Terms of Service and the notice posted in place of "Luv ya," 27 it is by no means certain that the view count associated with "Luv 28 ya" even falls within the Terms of Service's definition of 15 1 "Content." Compare Terms of Service § 1.A (defining "Service" to 2 include "YouTube products . . . and services provided to you on, 3 from, or through the YouTube Website"), and id. at § 2.A (defining 4 "Service" as including "all aspects of YouTube, including but not 5 limited to all . . . services offered via the YouTube website"), 6 with id. at § 2.A (defining "Content" to include "text, . . . 7 interactive features and other materials you may view on, access 8 through, or contribute" to YouTube). 9 not decide today whether "Content" under the Terms of Service Thus, while the Court need United States District Court For the Northern District of California 10 encompasses the view count associated with each video, at least 11 one potential interpretation of the Terms would classify the view 12 count as part of the "Service," not "Content." 13 ("Hr'g Tr.") at 36:02-36:10. 14 See ECF No. 12 Despite the shortcomings of this argument, as discussed more 15 fully below, the Court finds that YouTube's allegedly libelous 16 statement is not libelous on its face (or "libel per se"). 17 Instead, to the extent Plaintiffs have an actionable libel claim it 18 is a claim for libel per quod. 19 (distinguishing between "libel on its face" and "[d]efamatory 20 language not libelous on its face"); see also Palm Springs Tennis 21 Club v. Rangel, 73 Cal. App. 4th 1, 5-6 (Cal. Ct. App. 1999) ("If a 22 defamatory meaning appears from the language itself without the 23 necessity of explanation or the pleading of extrinsic facts, there 24 is libel per se," however, "[i]f . . . the defamatory meaning would 25 appear only to readers who might be able to recognize it through 26 some knowledge of specific facts . . . not discernable from the 27 face of the publication, . . . then the libel cannot be libel per 28 se but will be libel per quod.") (citation omitted). See Cal. Civ. Code § 45a 16 Claims for 1 libel per quod require a plaintiff to plead that he suffered 2 "special damages." 3 libelous on its face is not actionable unless the plaintiff alleges 4 and proves that he has suffered special damages as a proximate 5 result thereof."); Newcombe v. Adolf Coors Co., 157 F.3d 686, 695 6 (9th Cir. 1998); see also Cal. Civ. Code § 48a(4)(b) (defining 7 "special damages"). Because Plaintiffs have not pleaded special damages, their 8 9 United States District Court For the Northern District of California 10 Cal. Civ. Code § 45a ("Defamatory language not libel claims are DISMISSED. Leave to amend as to the libel claim is GRANTED. 4. 11 Tortious Interference Next, Plaintiffs allege that YouTube tortiously interfered 12 13 with Song fi and Rasta Rock's business relationships when it 14 removed and relocated "Luv ya" and posted the notice stating its 15 content violated YouTube's Terms of Service. 16 Plaintiffs allege that Rasta Rock and Song fi featured "Luv ya" in 17 its attempt "to secure a sponsorship by Nike, an international 18 footwear company, of a July 4, 2014 performance of the 'Star 19 Spangled Banner'" at Nike's store in Washington, D.C. 20 While Nike gave "preliminary approval for the event," and Song fi 21 spent substantial amounts preparing for the event, the event was 22 cancelled after Nike discovered that YouTube removed "Luv ya" and 23 posted the notice that its content violated YouTube's terms of 24 service.4 Id. Specifically, FAC ¶ 49. In addition, Plaintiffs allege that Song fi's 25 26 27 28 4 YouTube's argument that "Plaintiffs do not identify any specific relationships that were allegedly disrupted," Mot. at 16, particularly just one sentence after citing these precise allegations, is risible. At the same time, YouTube is correct that the references to Song fi's principal funder are vague. Plaintiffs should provide greater detail in any amended complaint. 17 1 principal funder suspended financial support for the company after 2 "Luv ya" was removed from YouTube. Id. at ¶ 50. 3 Under California law, a claim for tortious interference 4 requires: "(1) an economic relationship between the plaintiff and 5 some third party, with the probability of future economic benefit 6 to the plaintiff; (2) defendant's knowledge of the relationship; 7 (3) intentional acts on the part of the defendant designed to 8 disrupt the relationship; (4) actual disruption of the 9 relationship; and (5) economic harm proximately caused by the acts United States District Court For the Northern District of California 10 of the defendant." 11 P.3d 937, 950 (Cal. 2003). 12 YouTube's conduct was "wrongful by some legal measure other than 13 the fact of interference itself." 14 Sales, U.S.A., Inc., 902 P.2d 740, 746 (Cal. 1995) (citation and 15 emphasis omitted). 16 Korea Supply Co. v. Lockheed Martin Corp., 63 Plaintiffs must also show that Della Penna v. Toyota Motor YouTube's chief objections to Plaintiffs' tortious 17 interference allegations are (1) the absence of allegations of its 18 knowledge of Plaintiffs' alleged economic relationship with Nike or 19 Song fi's unnamed funder, and (2) the lack of alleged intentional 20 acts designed to disrupt that relationship. 21 allege that YouTube was notified "on May 12, 2014 that its action 22 of removing the "Luv Ya" video and leaving instead a message that 23 the video had been removed because of its content was interfering 24 with Song fi and the Rasta Rock Opera's business relationships." 25 FAC ¶ 77. 26 admission) it did not have knowledge of Plaintiffs' prospective 27 agreement with Nike at the time it posted the allegedly defamatory 28 notice, it cannot be liable for tortious interference. However, Plaintiffs do YouTube argues that because (by Plaintiffs' own 18 However, 1 Plaintiffs allege that YouTube refused to remove the notice stating 2 that the content of "Luv ya" violated the Terms of Service even 3 after Plaintiffs informed them that the notice was interfering with 4 their business relationships. 5 allegations as true (as the Court must for the purposes of this 6 motion), these allegations are sufficient to satisfy the knowledge 7 and intentional act requirements. 8 9 See id. at ¶ 78. Taking Plaintiffs' However, to allege a claim for tortious interference, Plaintiffs must also allege that YouTube's conduct was "wrongful" United States District Court For the Northern District of California 10 apart from the tortious interference itself. 11 P.2d at 746. 12 instance, that would satisfy this standard. 13 Court finds Plaintiffs have not stated a claim on any of their 14 other legal theories, Plaintiffs' tortious interference claims are 15 also DISMISSED. 16 from the alleged tortious interference itself is GRANTED. 5g. 17 18 See Della Penna, 902 Were Plaintiffs able to state a claim for libel, for However, because the Leave to amend to plead "wrongful" conduct apart CPPA Claims Finally, Plaintiffs allege that YouTube's notice is actionable 19 under the D.C. Consumer Protection Procedures Act ("CPPA"). See 20 D.C. Code S 28-3901. 21 Service provides that California law governs the parties' dispute. 22 See Terms of Service Section 14. 23 similar non-California consumer protection claims based on similar 24 provisions, YouTube argues Plaintiffs' CPPA claims should be 25 dismissed. 26 1025, 1055 (N.D. Cal. 2013) (dismissing a California UCL claim 27 because the parties' mortgage agreement chose Florida law); 28 Armstrong v. Accrediting Council for Continuing Educ. & Training, However, as YouTube points out, the Terms of Pointing to cases dismissing See Cannon v. Wells Fargo Bank, N.A., 917 F. Supp. 2d 19 1 980 F. Supp. 53, 59-60 (D.D.C. 1997) (dismissing a CPPA claim 2 because the choice-of-law clause in the parties' agreement selected 3 California law). 4 Plaintiffs did not respond to YouTube's argument, and thus the 5 Court need not address it. See Stichting Pensioenfonds ABP v. 6 Countrywide Fin. Corp., 802 F. Supp. 2d 1125, 1132 (C.D. Cal. 2011) 7 ("[I]n most circumstances, failure to respond in an opposition 8 brief to an argument put forward in an opening brief constitutes 9 waiver or abandonment in regard to the uncontested issue.") United States District Court For the Northern District of California 10 (internal quotation marks omitted). Accordingly, YouTube's motion 11 is GRANTED and these claims are DISMISSED. 12 Plaintiffs wish to plead a similar California consumer protection 13 claim, leave to amend is GRANTED. To the extent 14 B. Motion for Summary Judgment 15 Finally, Plaintiffs have moved for partial summary judgment on 16 the grounds that YouTube's notice that "[t]his video has been 17 removed because its content violated YouTube's Terms of Service" is 18 libel per se. 19 A statement is libel per se if "a defamatory meaning appears 20 from the language itself without the necessity of explanation or 21 the pleading of extrinsic facts . . . ." 22 v. Rangel, 73 Cal. App. 4th 1, 5 (Cal. Ct. App. 1999) (citation 23 omitted); see also Cal. Civ. Code § 45a. 24 defamatory meaning of the statement is only clear through "some 25 knowledge of specific facts and/or circumstances, not discernable 26 from the face of the publication, and which are not matters of 27 common knowledge rationally attributable to all reasonable persons, 28 then libel cannot be libel per se but will be libel per quod." 20 Palm Springs Tennis Club However, if the 1 Palm Springs, 73 Cal. App. 4th at 5 (citation omitted). To the extent Plaintiffs have an actionable claim for libel it 2 3 is for libel per quod, not libel per se. Plaintiffs' Complaint 4 states that YouTube's Terms of Service (and its Community 5 Guidelines, which are incorporated in the Terms of Service by 6 reference) "list as content violations such things as pornography, 7 sexually explicit content, child abuse, animal abuse, drug abuse, 8 under-age drinking and smoking, and bomb making," and the Terms of 9 Service directly references "pornography and obscenity, among other United States District Court For the Northern District of California 10 things, as prohibited Content." 11 YouTube's notice "was defamatory because it gave the impression to 12 the reasonable average viewer that Plaintiffs' Content in the video 13 had been pornographic or otherwise beyond the bounds of 14 decency . . ." when is neither pornographic nor indecent. 15 70. 16 notice could give that impression is if the average viewer knew 17 that pornography and obscenity, among other things, were prohibited 18 by YouTube's Terms of Service. 19 itself makes reference to any particular type of content at all. 20 Thus, YouTube's notice is not libel per se. 21 Coors Co., 157 F.3d 686, 695 (9th Cir. 1998). 22 YouTube's service may be a ubiquitous part of contemporary culture, 23 its Terms of Service and their prohibitions are not "matters of 24 common knowledge rationally attributable to all reasonable 25 persons . . . ." 26 FAC ¶ 35. Plaintiffs allege that Id. at ¶ However, the only way the reference to "content" in YouTube's After all, nothing in the notice See Newcombe v. Adolf Furthermore, while Palm Springs, 73 Cal. App. 4th at 5. As a result, Plaintiffs' motion for partial summary judgment 27 is DENIED. Because the Court finds that YouTube is able to present 28 all the facts "essential to justify its opposition . . ." to 21 1 Plaintiffs' motion, YouTube's request for discovery prior to 2 addressing this motion under Federal Rule of Civil Procedure 56(d) 3 is DENIED. 4 5 6 V. CONCLUSION For the reasons set forth above, Defendants' motion to dismiss 7 is GRANTED and leave to amend is GRANTED in part. Plaintiffs' 8 motion for partial summary judgment is DENIED. 9 file any Second Amended Complaint within thirty (30) days of the Plaintiffs shall United States District Court For the Northern District of California 10 signature date of this order. Failure to file an amended complaint 11 within the time allotted may result in dismissal with prejudice. 12 13 14 Dated: June 10, 2015 UNITED STATES DISTRICT JUDGE 15 16 17 18 19 20 21 22 23 24 25 26 27 28 22

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