Fazio v. Apple, Inc

Filing 68

ORDER by Judge Claudia Wilken GRANTING 32 MOTION TO DISMISS. (ndr, COURT STAFF) (Filed on 7/23/2013)

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1 IN THE UNITED STATES DISTRICT COURT 2 FOR THE NORTHERN DISTRICT OF CALIFORNIA 3 4 5 6 7 IN RE IPHONE 4S CONSUMER LITIGATION, No. C 12-1127 CW ________________________________/ ORDER GRANTING MOTION TO DISMISS (Docket No. 32) Defendant Apple, Inc. moves to dismiss the consolidated class 8 action complaint (CCAC) filed by Plaintiffs Frank M. Fazio, 9 Carlisa S. Hamagaki, Daniel M. Balassone and Benjamin Swartzmann. United States District Court For the Northern District of California 10 Plaintiffs oppose Apple’s motion. 11 filed a supplemental opposition to Apple’s motion. 12 considered the arguments presented by the parties in their papers 13 and at the hearing, the Court GRANTS Apple’s motion to dismiss and 14 grants leave to amend. 15 Plaintiff David Jones has also Having BACKGROUND 16 The following facts are taken from Plaintiffs’ consolidated 17 class action complaint and certain documents submitted by Apple, 18 of which the Court takes judicial notice as discussed below. 19 Apple manufactures, designs, produces and sells several types of 20 electronic products, including, among others, personal computers, 21 portable music players, cellular phones and other communication 22 devices. 23 iPhone 4S, launched in October 2011. 24 latest version of Apple’s iPhone, which functions as a mobile 25 phone, an music player and an Internet communications device all 26 in one and features desktop-class email, web browsing, searching, 27 and maps. 28 distinguished by Apple from the previous iPhone devices, including CCAC ¶ 32. Among these products is the well-known Id. at ¶¶ 3-4. Id. The iPhone 4S was the Plaintiffs claim that the iPhone 4S is 1 the iPhone 4, predominantly based on the inclusion of a feature 2 called “Siri.” 3 Id. at ¶ 4. According to Apple’s October 4, 2011 press release 4 introducing the feature, Siri is “an intelligent assistant that 5 helps you get things done just by asking.” 6 press release, Apple described the feature in the following way: 7 In the Siri understands context allowing you to speak naturally when you ask it questions, for example, if you ask “Will I need an umbrella this weekend?” it understands you are looking for a weather forecast. Siri is also smart about using the personal information you allow it to access, for example, if you tell Siri “Remind me to call Mom when I get home” it can find “Mom” in your address book, or ask Siri “What’s the traffic like around here?” and it can figure out where “here” is based on your current location. Siri helps you make calls, send text messages or email, schedule meetings and reminders, make notes, search the Internet, find local businesses, get directions and more. You can also get answers, find facts and even perform complex calculations just by asking. 8 9 10 United States District Court For the Northern District of California Id. at ¶ 34. 11 12 13 14 15 Id. 16 on iPhone 4S in English (localized for US, UK and Australia), 17 French and German.” 18 The press release noted that “Siri will be available in beta Request for Judicial Notice (RJN), Ex. 1. In the press release, Apple also advertised that the iPhone 19 4S had other “incredible new features” in addition to Siri, 20 including a “dual-core A5 chip for blazing fast performance and 21 stunning graphics; an all new camera with advanced optics;” and 22 “full 1080p HD resolution video recording.” 23 Id. On the same day that the press release was issued, Apple had 24 a press conference in which it introduced Siri as a “digital 25 assistant” and “the coolest feature of the new iPhone 4S.” 26 ¶ 24; see also RJN ¶ 3, Ex. 3 & “Apple Special Event: October 4, 27 2011,” http://www.apple.com/apple-events/october-2011 (last 28 accessed July 8, 2013). CCAC During the interactive demonstration, 2 1 Siri was asked live “do I need a raincoat today” and promptly 2 replied “it sure looks like rain today” and displayed the weather 3 forecast. 4 CCAC ¶ 24. The presenter asked Siri many other questions and requests as 5 well and got prompt and appropriate responses. 6 Special Event: October 4, 2011,” http://www.apple.com/apple- 7 events/october-2011. 8 Paris?” and Siri responded that the “time in Paris, France is 8:16 9 PM,” and showed a clock with that time. RJN ¶ 3, “Apple For example, he asked, “What time is it in Id. He asked Siri to United States District Court For the Northern District of California 10 “wake me up tomorrow at 6 a.m.” and Siri responded showing that an 11 alarm was “on” and said, “OK, I set it for 6 am.” 12 asked, “How is the NASDAQ doing today,” and Siri responded that 13 “the NASDAQ Composite is down right now, at 2,321.70” and showed a 14 graph. 15 Palo Alto” and Siri displayed with a list of restaurants, sorted 16 by rating. 17 responded, “Let me think about that. 18 displayed a definition of Mitosis on the screen. 19 asked, “How many days are there until Christmas,” and Siri 20 responded, “Let me check on that. . . One moment . . . 21 this for you,” and displayed a screen showing the number of days 22 until Christmas Day, along with other information. 23 presenter also reiterated that it was “easy” to use Siri and that 24 users do not need to use precise words to use Siri but rather that 25 Siri understands general words and “conceptual questions” to 26 determine what the user is requesting. 27 28 Id. Id. He also He told Siri, “Find me a great Greek restaurant in Id. He directed Siri, “Define Mitosis,” and it I found this for you” and Id. He also Id. I found The Id. During the presentation, various speakers mentioned that Siri was “beta” software or “not perfect.” 3 Id. At the start of the 1 segment on Siri, the Apple representative introduced the person 2 who would do a demonstration of Siri and stated that “this demo 3 is, of course, of beta software.” 4 the demonstration, “You can’t ask it everything and it’s not 5 perfect.” 6 representative reiterated, “As we have said, it will be beta at 7 the start, and you’ve seen how great it is already. 8 mean that we will add more languages over time and more services 9 over time as well.” United States District Court For the Northern District of California 10 Id. Id. The presenter noted during At the end of the segment, the Apple By beta, we Id. Apple engaged in an extensive multi-million dollar, 11 nationwide marketing campaign for the iPhone 4S that showcased the 12 Siri feature. 13 market the iPhone 4S nationally, Apple asked, “How do you improve 14 on something so extraordinary?” and answered “now we’re 15 introducing Siri.” 16 four out of seven recent iPhone 4S television advertisements 17 focused solely on Siri. 18 out of Apple’s ten television advertisements displayed featured 19 Siri). 20 conveyed that Siri was able to perform various tasks that were 21 depicted therein, including that Siri could be used to make 22 appointments, find restaurants, send text messages, learn guitar 23 chords to classic rock songs and learn how to tie a tie. 24 ¶¶ 6-7, 36. 25 voice command given by someone who is running. Id. at ¶¶ 6, 11. Id. at ¶ 35. In one video that Apple used to According to Apple’s website, Id. at ¶ 40. See also RJN Ex. 6 (seven Many of the video advertisements for the iPhone 4S CCAC Siri was also shown to understand and respond to a CCAC ¶ 7. 26 As another example, Apple made a television advertisement 27 entitled “Road Trip” that showed a couple asking Siri numerous 28 questions while traveling to Santa Cruz, California, including 4 1 “Where is the best barbeque in Kansas City?” “Is there a rodeo in 2 Amarillo today?” and “How big is the Grand Canyon?” 3 In response to the question, “[Are there] any gas stations we can 4 walk to?,” Siri immediately answered, “I found two gas stations 5 fairly close to you,” and the name and review rating of two gas 6 stations displayed on the user’s iPhone 4S screen. 7 Similarly, when asked, “What does Orion look like?” Siri responded 8 with a map of the Orion constellation and stated, “I found this 9 for you.” Id. Id. at ¶ 37. Id. When asked, “What is the best way to Santa Cruz, United States District Court For the Northern District of California 10 California?” Siri promptly responded with a map showing a route to 11 that city. 12 ads-roadtrip (last accessed July 31, 2012). “Road Trip,” http://www.apple.com/iphone/videos/#tv- 13 In another television advertisement broadcast nationwide 14 entitled “Rock God,” a guitar player asked Siri numerous questions 15 including, “How do I play London Calling?” and “[How do I play] 16 Whole Lotta Love?” 17 do I play] a B Minor Ninth?” Siri displayed with the proper notes, 18 chord and sheet music. 19 our band is playing at the garage tonight,” Siri responded, “Here 20 is your message to Julie and Kate,” and immediately showed on the 21 user’s iPhone 4S screen a message to “Julie, Kate” that read “Our 22 band is playing at the garage tonight.” 23 CCAC ¶ 38. Id. In response to the question “[How When directed, “Tell Julie and Kate Id. at ¶ 39. Apple’s website also touted Siri as a major selling point. 24 Id. at ¶ 41. 25 users to a welcome screen that stated, “Introducing Siri. 26 intelligent assistant that’s there to help. 27 to make calls, send texts, set reminders, and more. 28 way you talk. Selecting the “iPhone” tab on the website brought Just ask. The Ask Siri Just talk the Siri understands what you say and knows what you 5 1 mean.” 2 iPhone 4S Video,” which directed to a video depicting multiple 3 demonstrations involving Siri and its capabilities. 4 For instance, in response to the request, “Find me an Italian 5 restaurant in North Beach,” Siri answered, “Okay, these 25 Italian 6 restaurants are in North Beach” and the iPhone 4S user screen 7 showed the name and review ratings of twenty-five Italian 8 restaurants located in North Beach. 9 “Move my meeting with Kelly Altech to 12:00 p.m.” Id. That webpage also included a link labeled, “Watch the Id. Id. at ¶ 42. A jogger told Siri, Id. Siri United States District Court For the Northern District of California 10 responded, “Note that you already have a meeting about budgets at 11 12 p.m.” 12 President of iOS Software, further commented on Siri, stating, 13 “It’s like this amazing assistant that listens to you, understands 14 you, can answer your questions and can even accomplish tasks for 15 you . . . 16 the ability to understand what you mean and act on it, that’s the 17 breakthrough with Siri.” 18 Id. During the video, Scott Forstall, Senior Vice A lot of devices can recognize the words you say, but Id. Plaintiffs each purchased an iPhone 4S between October 2011 19 and January 2012, because they saw and relied upon Apple’s 20 representations regarding the Siri feature. 21 27. 22 Best Buy store in New York, “saw and relied upon Apple’s 23 television advertisements and Apple’s representations made about 24 Siri during various presentations and on Apple’s website.” 25 ¶ 20. 26 on Apple’s website, “saw and relied upon Apple’s television 27 advertisements and Apple’s representations related to Siri on its 28 website.” Id. at ¶¶ 20, 22, 24, Fazio, a citizen of New York who purchased his iPhone at a Id. at Hamagaki, a citizen of California who purchased her iPhone Id. at ¶ 22. Balassone, a citizen of New Jersey who 6 1 purchased his iPhone at an Apple store in New Jersey, “relied on 2 the statements and interactive demonstrations performed at Apple’s 3 October 4, 2011 press conference and other representations.” 4 at ¶ 24. 5 iPhone at an Apple store in California, saw and “relied on Apple’s 6 advertisements showing that Siri would accurately provide 7 information based on verbal commands, would permit accurate 8 dictation of emails and would substantially shorten and simplify 9 research time.” United States District Court For the Northern District of California 10 Id. Swartzmann, a citizen of California who purchased his Id. at ¶ 27. Plaintiffs allege that they found after purchasing the iPhone 11 4S that Siri did not perform as advertised. 12 According to Fazio, Siri was unable to answer specific questions. 13 Id. at ¶ 21. 14 to a certain place, or to locate a store, Siri either did not 15 understand what Fazio was asking or, after a very long wait time, 16 responded with the wrong answer. 17 the fat content between two meals, the location of a children’s 18 party venue, information related to the “guided reading” teaching 19 method and directions to a doctor’s office located in Brooklyn, 20 and Siri was unable to answer Fazio’s questions properly. Id. at ¶ 20-29. For instance, when Fazio asked Siri for directions Id. Fazio asked Siri to compare Id. 21 Balassone attempted to mirror the commands given to Siri in 22 the Apple advertisements, including in the “Rock God” commercial 23 described above, but Siri did not answer in the same manner as in 24 the commercial. 25 “how do you play an A chord?” and Siri answered, “OK, how about a 26 web search for ‘how do you plan a quart?’” 27 “how do you play a B minor chord?” and Siri responded, “looking 28 for B minor chord,” followed by “still thinking,” and eventually Id. at ¶ 25. For example, Balassone asked Siri: 7 Id. Balassone asked 1 responded, “Sorry, I couldn’t find B minor chord in your music.” 2 Id. 3 Swartzman also believed that Siri was not performing as 4 advertised and that it frequently gave him wrong information or 5 failed to respond. 6 to use Siri to make phone calls or send emails, and Siri 7 repeatedly gave the wrong names and numbers of people that he was 8 trying to contact. 9 Springs, Siri did not understand what he was asking for. Id. at ¶ 28. Id. For example, Swartzman attempted When he asked Siri the weather in Palm Id. United States District Court For the Northern District of California 10 When Swartzman asked Siri, “When is St Patrick’s Day?” Siri 11 responded, “Sorry, I don’t understand ‘When is St Patrick’s Day.’” 12 Id. 13 Hamagaki had a similar experience. Id. at ¶ 23. For 14 example, while Siri was able to respond to very general requests, 15 such as “find me a gas station” or “find me Thai food,” when asked 16 anything more complex, Siri could not come up with an answer. 17 Id. People other than Plaintiffs also found problems with Siri. 18 Id. at ¶ 45. 19 “Apple’s Siri ‘Rock God’ Commercial: How Accurate Is It, Really?”, 20 which was accompanied by a video called, “A Scientific Ex-Siri- 21 Ment.” 22 Gilbert, repeating every voice command prompt in Apple’s “Rock 23 God” commercial word for word. 24 responded to only two of seven prompts in the “Rock God” 25 commercial on the first try as it did in the advertisements, 26 including one response that came after an extreme time lag. 27 at ¶ 46. Id. The Huffington Post published an article entitled, The video showed Huffington Post blogger, Jason Id. In Gilbert’s video, Siri Id. Further, in response to the direction, “Tell Julie and 28 8 1 Kate our band is playing at the garage tonight,” Siri responded 2 with “Are band is playing at the garage tonight.” 3 Id. Most of Apple’s marketing and advertising campaign, including 4 its dominant and expansive television advertisements, did not 5 mention the word “beta” or the fact that Siri was, “at best, a 6 work-in-progress.” 7 website,” a page containing “Frequently Asked Questions” about 8 Siri, Apple stated “Siri is currently in beta and we’ll continue 9 to improve it over time.” Id. at ¶ 49. On a webpage “buried in Apple’s Id. at ¶ 48; RJN, Ex. 2. Apple also United States District Court For the Northern District of California 10 noted on several other webpages that Siri is in “beta” without 11 elaboration. 12 series of links within Apple’s website, including a footnote at 13 the bottom of a page, that one would learn that Siri is only a 14 work-in-progress.” 15 Siri transactions depicted in its television commercials are 16 fiction and that actual consumers using actual iPhone 4Ss cannot 17 reasonably expect Siri to perform the tasks performed in Apple’s 18 commercials.” 19 consumers advertisements where Siri acts without complications, 20 rather than how Siri actually performs.” RJN, Exs. 4, 5. CCAC ¶ 50. Id. at ¶ 51. “[I]t is only through following a “Apple never disclosed that the “Instead, Apple chose to show Id. 21 Plaintiffs also allege that “recent reports have shown that 22 continuous Siri usage dramatically increases an iPhone 4S users’ 23 monthly data usage and can easily push users over their data 24 plans.” 25 Id. at ¶ 48. Plaintiffs seek to represent a class of all persons in the 26 United States who purchased an Apple iPhone 4S for use and not for 27 resale. 28 class members were damaged by Apple’s purported misrepresentation Id. at ¶ 54. They allege that they and the putative 9 1 of Siri as “a consistent intelligent verbal assistant” in the 2 amount of the purchase price of the iPhone 4S. 3 116. 4 that they spent purchasing the iPhone 4S while being misled about 5 the utility of the iPhone 4S’s Siri feature and would not have 6 paid the price they did for the devices if they had not seen and 7 relied upon these representations. 8 Id. at ¶¶ 109, Fazio, Balassone and Hamagaki allege that they lost money Id. at ¶¶ 21, 23, 26. Plaintiffs allege that “Apple is a California corporation with its headquarters and principal place of business in 10 United States District Court For the Northern District of California 9 Cupertino, California,” and that all critical decisions, 11 “including all decisions concerning the marketing and advertising 12 of the iPhone 4S’s Siri feature, were made by Apple employees 13 located in California.” 14 Id. at ¶¶ 29-30. Plaintiffs assert claims against Apple on behalf of the class 15 for (1) violation of California’s Consumer Legal Remedies Act 16 (CLRA), Cal. Civil Code. § 1750 et seq., (2) violation of 17 California’s False Advertising Law (FAL), Cal. Bus. & Prof. Code 18 § 17500, et seq., (3) violation of California’s Unfair Competition 19 Law (UCL), Cal. Bus. & Prof. Code § 17200, et seq., (4) violation 20 of the Magnusson-Moss Warranty Act (MMWA), 15 U.S.C. § 2301, et 21 seq., (5) breach of express warranty; (6) breach of implied 22 warranty of merchantability; (7) intentional misrepresentation; 23 (8) negligent misrepresentation; and (9) unjust enrichment. 24 Fazio filed his complaint on March 6, 2012 in this district. 25 Docket No. 1. 26 initiated a separate action in this district. 27 On March 26, 2012, Fazio, Balassone and Swartzmann filed a 28 stipulation to consolidate the two actions and appoint their On March 20, 2012, Balassone and Swartzmann 10 Case No. 12-1384. 1 attorneys as co-lead interim class counsel. 2 Court granted their stipulation on March 29, 2012. 3 Docket No. 11. The On March 27, 2012, Jones initiated his action against Apple 4 in the Central District of California. 5 subsequently transferred to this district and related to the 6 consolidated cases. 7 8 9 The Jones action was LEGAL STANDARD A complaint must contain a “short and plain statement of the claim showing that the pleader is entitled to relief.” Fed. R. United States District Court For the Northern District of California 10 Civ. P. 8(a). 11 state a claim, dismissal is appropriate only when the complaint 12 does not give the defendant fair notice of a legally cognizable 13 claim and the grounds on which it rests. 14 Twombly, 550 U.S. 544, 555 (2007). 15 complaint is sufficient to state a claim, the court will take all 16 material allegations as true and construe them in the light most 17 favorable to the plaintiff. 18 896, 898 (9th Cir. 1986). 19 to legal conclusions; “threadbare recitals of the elements of a 20 cause of action, supported by mere conclusory statements,” are not 21 taken as true. 22 (citing Twombly, 550 U.S. at 555). On a motion under Rule 12(b)(6) for failure to Bell Atl. Corp. v. In considering whether the NL Indus., Inc. v. Kaplan, 792 F.2d However, this principle is inapplicable Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) 23 When granting a motion to dismiss, the court is generally 24 required to grant the plaintiff leave to amend, even if no request 25 to amend the pleading was made, unless amendment would be futile. 26 Cook, Perkiss & Liehe, Inc. v. N. Cal. Collection Serv. Inc., 911 27 F.2d 242, 246-47 (9th Cir. 1990). 28 amendment would be futile, the court examines whether the 11 In determining whether 1 complaint could be amended to cure the defect requiring dismissal 2 “without contradicting any of the allegations of [the] original 3 complaint.” 4 Cir. 1990). Reddy v. Litton Indus., Inc., 912 F.2d 291, 296 (9th 5 6 DISCUSSION I. Apple’s Request for Judicial Notice (RJN) 7 Although courts generally cannot consider documentary 8 evidence on a motion to dismiss, doing so is appropriate when the 9 pleadings refer to the documents, their authenticity is not in United States District Court For the Northern District of California 10 question and there are no disputes over their relevance. 11 Settlement v. Eisenberg, 593 F.3d 1031, 1038 (9th Cir. 2010); 12 Branch v. Tunnell, 14 F.3d 449, 454 (9th Cir. 1994) (holding that 13 courts may properly consider documents “whose contents are alleged 14 in a complaint and whose authenticity no party questions, but 15 which are not physically attached to the [plaintiff’s] pleading”). 16 This includes “internet pages as it does . . . printed material.” 17 Knievel v. ESPN, 393 F.3d 1068, 1076 (9th Cir. 2005). Coto 18 Apple asks the Court to take judicial notice of nine webpages 19 or documents from its website, because “the Complaint specifically 20 refers to and relies upon alleged representations on Apple’s 21 website (www.apple.com).” 22 Plaintiffs dispute that contents of the website are alleged in the 23 CCAC or the authenticity of the documents submitted by Apple. 24 Only Plaintiff Jones opposes the request for judicial notice; the 25 remaining Plaintiffs do not oppose it. 26 Mot. at 4 n.1; see RJN ¶¶ 1-9. No Most of the webpages or documents of which Apple asks the 27 Court to take judicial notice are specifically referred to in the 28 CACC. See RJN ¶¶ 1-4, 6-8, Exs. 1 (CCAC ¶ 34 & n.2), 2 (CCAC 12 1 ¶¶ 48, 50 & n.14, 16), 3 (CCAC ¶ 24), 4 (CCAC ¶ 50 & n.15), 6 2 (CCAC ¶¶ 37-40 & n.3-6), 7 (CCAC ¶ 62(h) & n.18) and 8 (CCAC 3 ¶ 72). 4 these documents. 5 The Court grants the request for judicial notice as to Apple also requests that the Court take judicial notice of Exhibit 5 to the declaration of Scott Maier, which contains 7 printouts from the “Siri Features Webpage.” 8 does not directly refer to this webpage. 9 CCAC “refers to or relies on webpages on Apple’s website that 10 United States District Court For the Northern District of California 6 contain information about the features of the iPhone 4s or its 11 Siri software” in particular paragraphs. 12 paragraphs that Apple cites refer to other specific webpages on 13 its website and do not refer to the “Siri Features Webpage.” 14 e.g., CCAC ¶¶ 41, 48, 50. 15 RJN ¶ 5. The CCAC Apple argues that the Id. However, the See, Apple contends that the Court should nevertheless take 16 judicial notice of this page because it is “necessary to provide a 17 complete picture of the representations challenged in the 18 Complaint.” 19 doctrine “seeks to prevent . . . the situation in which a 20 plaintiff is able to maintain a claim of fraud by extracting an 21 isolated statement from a document and placing it in the 22 complaint, even though if the statement were examined in the full 23 context of the document, it would be clear that the statement was 24 not fraudulent.” 25 Sec. Litig., 114 F.3d 1410, 1426 (3d Cir. 1997)). 26 Reply at 9. It argues that the judicial notice RJN at 3 (quoting In re Burlington Coat Factory In Knievel, the Ninth Circuit considered whether, on a motion 27 to dismiss, a court could properly consider portions of a website 28 other than those specifically alleged in the complaint. 13 393 F.3d 1 at 1076. 2 complaint a particular picture and caption from the defendant’s 3 website that they alleged was defamatory. 4 found that the court could properly consider the content of web 5 pages that a user would have had to view in order to access the 6 photograph. 7 reader must absorb a printed statement in the context of the media 8 in which it appears, a computer user necessarily views web pages 9 in the context of the links through which the user accessed those United States District Court For the Northern District of California 10 11 pages.” In that case, the plaintiffs had attached to their Id. Id. The Ninth Circuit In so holding, the court noted that, like “a Id. Apple makes no showing that the Siri Features Webpage is a 12 page that must be accessed in order to reach those pages whose 13 contents are specifically alleged in the CCAC or that a user who 14 went to those pages would necessarily see the Siri Features 15 Webpage. 16 allegations “is flatly contradicted by multiple other statements 17 available on Apple’s website” including the Siri Features Webpage, 18 this is not a proper reason to take judicial notice of a document 19 at the motion to dismiss stage. 20 to take judicial notice of the Siri Features Webpage. 21 Although Apple argues that one of Plaintiffs’ Accordingly, the Court declines Finally, Apple also requests that the Court take judicial 22 notice of Exhibit 9 to the declaration of Scott Maier, which 23 contains the one-year hardware warranty for the iPhone 4S. 24 contends that the Court should take judicial notice of this 25 warranty, because the CCAC “refers to or relies on alleged 26 breaches of express warranties.” 27 not allege that this particular express warranty was breached or RJN ¶ 9. 28 14 Apple However, the CCAC does 1 directly refer to it. 2 judicial notice of this document. 3 II. Standing of out-of-state Plaintiffs 4 Accordingly, the Court declines to take Apple contends Fazio and Balassone lack standing to pursue 5 the claims under the UCL, FAL and CLRA, because they are not 6 California residents and did not purchase their devices in 7 California. 8 analysis compels the conclusion that California law should not be 9 applied to their claims. United States District Court For the Northern District of California 10 In its reply brief, Apple argues that choice-of-law Apple “conflate[s] two issues: the extraterritorial 11 application of California consumer protection laws (or the ability 12 of a nonresident plaintiff to assert a claim under California 13 law), and choice-of-law analysis (or a determination that, based 14 on policy reasons, non-forum law should apply).” 15 Hyland’s, Inc., 2012 U.S. Dist. LEXIS 91393, at *9 (C.D. Cal.). 16 California courts have concluded that “state statutory remedies 17 may be invoked by out-of-state parties when they are harmed by 18 wrongful conduct occurring in California.” 19 v. Superior Ct., 72 Cal. App. 4th 214, 224-225 (1999). 20 have alleged that their injuries were caused by Apple’s wrongful 21 conduct in false advertising that originated in California. 22 Plaintiffs have alleged that Apple’s purportedly misleading 23 marketing, promotional activities and literature were coordinated 24 at, emanate from and are developed at its California headquarters, 25 and that all “critical decisions” regarding marketing and 26 advertising were made within the state. 27 California’s presumption against the extraterritorial application 28 of its statutes therefore does not bar the claims of the out-of15 Forcellati v. Norwest Mortg., Inc. Plaintiffs Here, CCAC ¶¶ 30, 62. 1 state Plaintiffs, because this principle is “one against an intent 2 to encompass conduct occurring in a foreign jurisdiction in the 3 prohibitions and remedies of a domestic statute.” 4 Multimedia Sys., Inc. v. Superior Ct., 19 Cal. 4th 1036, 1060 n.20 5 (1999) (emphasis in original). 6 Diamond Other courts have found allegations such as those made here 7 to be sufficient to allow an out-of-state plaintiff to seek 8 recovery under California law. 9 Group, Inc., 76 F.R.D. 618 (N.D. Cal. 2011), the Washington For example, in Wang v. OCZ Tech. United States District Court For the Northern District of California 10 plaintiff alleged that the “misleading marketing, advertising and 11 product information” was “conceived, reviewed or otherwise 12 controlled” from the defendant’s California headquarters, that its 13 executive offices are in California and that it had selected 14 California as its forum for “website-based complaints.” 15 630. 16 FAL and CLRA claims at the motion to dismiss stage. 17 Similarly, in In re Mattel, 588 F. Supp. 2d 1111 (C.D. Cal. 2008), 18 the court held that non-California plaintiffs could assert 19 California state law causes of action against the defendant, 20 Mattel, where plaintiffs complained of “misrepresentations made in 21 reports, company statements, and advertising that are reasonably 22 likely to have come from or been approved by Mattel corporate 23 headquarters in California.” 24 Random Access Memory (SRAM) Antitrust Litig., 580 F. Supp. 2d 896, 25 905 (N.D. Cal. 2008) (“If Plaintiffs can allege specific 26 California conduct underlying out-of-state [indirect purchaser] 27 Plaintiffs’ claims, they may continue to assert California state 28 law claims on behalf of those Plaintiffs. . . . Defendants will Id. at The court found these allegations sufficient to support UCL, Id. Id. at 1119; see also In re Static 16 1 have an opportunity to raise this issue again when Plaintiffs move 2 for class certification.”). 3 Apple’s citation of In re Apple & AT&T iPad Unlimited Data 4 Plan Litig., 802 F. Supp. 2d 1070, 1076 (N.D. Cal. 2011) does not 5 compel a contrary result. 6 California’s presumption against extra-territoriality and the fact 7 that AT&T’s “choice of law provision in its Terms of Service 8 selects the law of each consumer’s respective home state” barred 9 the claims of the non-California plaintiffs. In that case, the court concluded that Id. at 1076. Here, United States District Court For the Northern District of California 10 the alleged harmful conduct took place at least partially within 11 California, and Apple does not argue that there is a choice of law 12 provision that selects another state in any agreement between 13 itself and consumers. 14 Apple relies heavily on the Ninth Circuit’s decision in Mazza 15 v. American Honda Motor Co., Inc., 666 F.3d 581 (9th Cir. 2012), 16 to argue that the non-California Plaintiffs lack standing. 17 Mazza, the Ninth Circuit reviewed the district court’s decision to 18 grant class certification to a nationwide class to prosecute 19 claims under the FAL, UCL and CLRA and for unjust enrichment. 20 at 587-88. 21 “misrepresented and concealed material information in connection 22 with the marketing and sale” of certain vehicles. 23 After applying a detailed choice-of-law analysis, the Ninth 24 Circuit vacated the certification order because, under the facts 25 of that case, “each class member’s consumer protection claim 26 should be governed by the consumer protection laws of the 27 jurisdiction in which the transaction took place.” 28 The court expressed no opinion whether, on remand, it would be In Id. The plaintiffs alleged that the defendant 17 Id. at 587. Id. at 594. 1 appropriate to “certify a smaller class containing only those who 2 purchased or leased” their vehicles “in California, or to certify 3 a class with members more broadly but with subclasses for class 4 members in different states.” 5 not find the out-of-state class members lacked standing. 6 Id. Notably, the Ninth Circuit did For several reasons, Mazza does not support a finding that 7 the out-of-state Plaintiffs lack standing. 8 decision, the court did not discuss whether the individual named 9 plaintiffs may assert a claim against a defendant under California First, in that United States District Court For the Northern District of California 10 law. 11 California consumer protection laws and the consumer protection 12 laws of other states preclude class certification.” 13 2012 U.S. Dist. LEXIS 91393, at *12. 14 currently at the pleading stage and “[w]hether or not 15 certification on a nationwide basis is appropriate in this case is 16 not an issue that is currently before this Court.” 17 Hylands, Inc., 2012 WL 1656750, at *2 (C.D. Cal.) (emphasis in 18 original); see also Donohue v. Apple, Inc., 2012 WL 1657119, at *7 19 (N.D. Cal.) (“Although Mazza may influence the decision whether to 20 certify the proposed class and subclass, such a determination is 21 premature” at the pleading stage.); Forcellati, 2012 U.S. Dist. 22 LEXIS 91393, at *6 (“Mazza (and nearly every other case cited by 23 Defendants) undertook a class-wide choice-of-law analysis at the 24 class certification stage, rather than the pleading stage at which 25 we find ourselves.”). 26 not the same thing as standing.” 27 1656750, at *2 (C.D. Cal.). 28 plaintiff suffered an injury in fact . . . (2) the injury is Instead, it addressed whether “differences between Forcellati, However, this case is Allen v. As Plaintiffs point out, “choice of law is Allen v. Hylands, Inc., 2012 WL Standing “requires that (1) the 18 1 fairly traceable to the challenged conduct, and (3) the injury is 2 likely to be redressed by a favorable decision.” 3 at 594 (internal quotations omitted). 4 the out-of-state Plaintiffs have plead these elements. 5 Mazza, 666 F.3d Apple does not dispute that Second, Mazza did not “explicitly foreclose[] any argument 6 that California’s consumer protection statutes . . . can be 7 applied to a nationwide class,” as Apple contends. 8 Apple argues that the Ninth Circuit found material differences 9 between New York, New Jersey and California consumer protection Mot. at 10. United States District Court For the Northern District of California 10 laws and that this precludes application of California law to the 11 claims of out-of-state plaintiffs in all consumer cases. 12 the “California Supreme Court has expressly held that California’s 13 choice-of-law analysis must be conducted on a case-by-case basis 14 because it requires analyzing various states’ laws ‘under the 15 circumstances of the particular case’ and given ‘the particular 16 [legal] issue in question.’” 17 540, 545 (C.D. Cal. 2012) (quoting Kearney v. Salomon Smith 18 Barney, 39 Cal. 4th 95, 107–08 (2006)). 19 Circuit “acknowledged that California law requires the defendant 20 to show that differences in state law are ‘material,’ that is, 21 they ‘make a difference in this litigation,’” and expressly stated 22 that its holding applied to the “facts and circumstances” of the 23 case before it. 24 at 590-94). 25 rejected the argument that Apple makes here, concluding that Mazza 26 did not allow the defendants to substitute “Mazza’s holding in 27 lieu of [their] own careful analysis of choice-of-law rules as 28 applied to this particular case.” However, Bruno v. Eckhart Corp., 280 F.R.D. In Mazza, the Ninth Bruno, 280 F.R.D at 547 (quoting Mazza, 666 F.3d Following this ruling, various district courts have 19 Id. at 547 (nationwide class); 1 see also Forcellati, 2012 U.S. Dist. LEXIS 91393, at *5-7. 2 have done so in cases that included states at issue in Mazza. 3 Forcellati, 2012 U.S. Dist. LEXIS 91393, at *5-7 (“Until the 4 Parties have explored the facts in this case, it would be 5 premature to speculate about whether the differences in various 6 states’ consumer protection laws are material in this case.”) 7 (nationwide class, New Jersey named plaintiff). 8 that the Ninth Circuit found differences between the consumer 9 protection laws of the relevant states to be material in Mazza and They See Apple argues only United States District Court For the Northern District of California 10 fails to address how any such differences would also be material 11 to the facts of the instant litigation. 12 Accordingly, the Court declines to find that Fazio and 13 Balassone lack standing to prosecute the state law claims at the 14 pleading stage. 15 III. Allegations of false and misleading statements 16 17 A. Rule 9(b) Apple contends that Plaintiffs have not sufficiently plead 18 any specific false and misleading statements, including what about 19 the statements was false or misleading. 20 specific statements that Plaintiffs have identified are not 21 actionable. 22 CLRA, FAL and misrepresentation claims be dismissed for failure to 23 comply with Rule 9(b). 24 applies to these claims, but do argue that they have sufficiently 25 alleged their fraud claims. 26 It also argues that all On this basis, Apple requests that Plaintiffs’ UCL, Plaintiffs do not dispute that Rule 9(b) Claims of deceptive labeling under these California statutes 27 are evaluated by whether a “reasonable consumer” would be likely 28 to be deceived. Williams v. Gerber Prods. Co., 552 F.3d 934, 938 20 1 (9th Cir. 2008) (citing Freeman v. Time, Inc., 68 F.3d 285, 289 2 (9th Cir. 1995)). 3 misrepresentation similarly require that the consumer justifiably 4 rely on a representation that is false or subject to a misleading 5 omission. 6 4th 979, 990 (2004) (common law fraud); Century Sur. Co. v. Crosby 7 Ins., Inc., 124 Cal. App. 4th 116, 129 (2004) (negligent 8 misrepresentation). Common law claims for fraud and negligent Robinson Helicopter Co., Inc. v. Dana Corp., 34 Cal. “In all averments of fraud or mistake, the circumstances 10 United States District Court For the Northern District of California 9 constituting fraud or mistake shall be stated with particularity.” 11 Fed. R. Civ. P. 9(b). 12 of Civil Procedure apply in federal court, ‘irrespective of the 13 source of the subject matter jurisdiction, and irrespective of 14 whether the substantive law at issue is state or federal.’” 15 Kearns v. Ford Motor Co., 567 F.3d 1120, 1125 (9th Cir. 2009) 16 (citing Vess v. Ciba-Geigy Corp. USA, 317 F.3d 1097, 1102 (9th 17 Cir. 2003)). 18 defendants notice of the particular misconduct which is alleged to 19 constitute the fraud charged so that they can defend against the 20 charge and not just deny that they have done anything wrong.” 21 Semegen v. Weidner, 780 F.2d 727, 731 (9th Cir. 1985). 22 of the time, place and nature of the alleged fraudulent activities 23 are sufficient, id. at 735, provided the plaintiff sets forth 24 “what is false or misleading about a statement, and why it is 25 false.” 26 Litig.), 42 F.3d 1541, 1548 (9th Cir. 1994). 27 28 “It is well-settled that the Federal Rules The allegations must be “specific enough to give Statements Decker v. GlenFed, Inc. (In re GlenFed, Inc. Sec. In Kearns, the Ninth Circuit concluded that the plaintiff, who claimed that Ford engaged in a fraudulent course of conduct in 21 1 making false and misleading statements in its national commercials 2 regarding its “Certified Pre–Owned” vehicles to induce purchasers 3 to pay extra for such vehicles, printed sales materials and 4 statements of sales personnel, failed to meet the Rule 9(b) 5 standard for alleging fraud with specificity. 6 1126. 7 In so holding, the court stated, Kearns fails to allege in any of his complaints the particular circumstances surrounding such representations. Nowhere in the TAC does Kearns specify what the television advertisements or other sales material specifically stated. Nor did Kearns specify when he was exposed to them or which ones he found material. Kearns also failed to specify which sales material he relied upon in making his decision to buy a CPO vehicle. Kearns does allege that he was specifically told “CPO vehicles were the best used vehicles available as they were individually hand-picked and rigorously inspected used vehicles with a Fordbacked extended warranty.” Kearns does not, however, specify who made this statement or when this statement was made. Kearns failed to articulate the who, what, when, where, and how of the misconduct alleged. The pleading of these neutral facts fails to give Ford the opportunity to respond to the alleged misconduct. 8 9 10 United States District Court For the Northern District of California 567 F.3d at 1122, 11 12 13 14 15 16 Id. at 1126. 17 Plaintiffs’ claims here are also based on a fraudulent course 18 of conduct. Unlike in Kearns, Plaintiffs allege the contents of 19 some specific pieces of advertising that Apple created, 20 particularly the contents of certain television commercials 21 released between October 4, 2011 and the time that the complaint 22 was filed, the press release and statements on the website since 23 then. Plaintiffs also allege that these advertisements were 24 “fundamentally and designedly false and misleading,” and that Siri 25 “does not perform as advertised.” CCAC ¶ 11. They state that the 26 commercials show tasks “done with ease with the assistance of the 27 iPhone 4S’s Siri feature; a represented functionality contrary to 28 22 1 the actual operating results and performance of Siri.” 2 ¶ 7. 3 Id. at However, Apple is correct that Plaintiffs have not alleged 4 sufficiently how these statements were misrepresentative or 5 fraudulent, and how Siri failed to perform as advertised. 6 example, Plaintiffs do not make clear in the CCAC whether their 7 theory is that the advertisements were misleading, because Siri 8 never responds to questions or is always inaccurate, does so more 9 slowly than shown in the ads, uses more data than advertised or is For United States District Court For the Northern District of California 10 less consistent than shown in the ads. 11 represented that their theory was “that it does answer some 12 questions some of the time, but it doesn’t perform in the manner 13 in which Apple represents in the commercial that it will perform.” 14 Docket No. 63, 8:1-4. 15 allege sufficiently the “how” of the purported misrepresentations. 16 They have not explained what exactly Apple led consumers to 17 believe in the commercials about Siri’s performance, through what 18 particular statements, nor have they stated what about these 19 representations was in fact false. 20 precisely how Siri failed to meet the representations that they 21 claim Apple made, what the truth about Siri’s performance actually 22 was and how Apple knew or should have known that these 23 representations were false. 24 the opportunity to respond to the allegations of misconduct that 25 Plaintiffs make. 26 At the hearing, they In summary, Plaintiffs have failed to They have not specified These deficiencies deprive Apple of Accordingly, the Court GRANTS Apple’s motion to dismiss the 27 UCL, CLRA, FAL and misrepresentation claims for failure to comply 28 with Rule 9(b). Plaintiffs are granted leave to remedy the 23 1 deficiencies identified herein, provided they are able to do so 2 truthfully. 3 B. Selective reading 4 Apple also alleges that Plaintiffs base their claims of 5 deception on a selective reading of the advertising and that, when 6 read in context, it has adequately disclosed Siri’s beta status. 7 Plaintiffs respond that the disclosures do not appear in any 8 television commercial, are in hard-to-find locations on only some 9 webpages and press releases, are in small font and disclose simply United States District Court For the Northern District of California 10 11 that Siri is in “beta” without defining the term. Apple relies on Freeman v. Time, Inc., 68 F.3d 285 (9th Cir. 12 1995), in which the Ninth Circuit upheld the district court’s 13 dismissal of UCL and FAL claims, rejecting as unpersuasive the 14 plaintiff’s argument that readers will read only the large print 15 on a promotion document and “ignore the qualifying language in 16 small print.” 17 18 19 20 21 22 Id. at 289. In so holding, the court explained, The promotions expressly and repeatedly state the conditions which must be met in order to win. None of the qualifying language is hidden or unreadably small. The qualifying language appears immediately next to the representations it qualifies and no reasonable reader could ignore it. Any persons who thought that they had won the sweepstakes would be put on notice that this was not guaranteed simply by doing sufficient reading to comply with the instructions for entering the sweepstakes. Id. at 289-90. Therefore, the court concluded, “Any ambiguity 23 that [the plaintiff] would read into any particular statement is 24 dispelled by the promotion as a whole.” Id. at 290. 25 Here, however, the commercials themselves do not disclose 26 that Siri was in beta or otherwise unfinished. Some of the pages 27 on the website, but not all, do disclose that Siri is in beta. 28 24 1 Further, although Apple did sometimes put an orange label with the 2 word next to Siri on the website, frequently the disclosure that 3 Siri is in beta is at the bottom of the page in much smaller font, 4 separated from the primary discussion of Siri’s features. 5 not “immediately next to the representations it qualifies,” as in 6 the Freeman case. 7 qualifications as a defense on the facts, these qualifications are 8 not sufficient to make the finding that it seeks as a matter of 9 law upon a motion to dismiss. United States District Court For the Northern District of California 10 11 This is Although Apple may be able to offer these C. Puffery Apple argues that many of the statements cited in the CCAC 12 are non-actionable puffery. 13 Plaintiffs’ allegations that Siri was described as “the best 14 iPhone yet,” that Apple marketed Siri in a video stating, “How do 15 you improve on something so extraordinary? Now we’re introducing 16 Siri,” and that Siri is described as an “amazing assistant,” 17 “amazing,” and “impressive.” 18 Apple specifically points to Mot. at 17. Plaintiffs respond that they are not basing their claims on 19 Apple’s statements that Siri was “amazing,” “impressive” or an 20 improvement to the previous iPhone. 21 their claims are based on specific representations of how Siri was 22 supposed to function and that Siri did not in fact work as shown. 23 Instead, they argue that “Advertising which merely states in general terms that one 24 product is superior is not actionable.” 25 Inc. v. N. Cal. Collection Serv., Inc., 911 F.2d 242, 246 (9th 26 Cir. 1990) (internal quotations omitted). 27 misdescriptions of specific or absolute characteristics of a 28 product are actionable.” Cook, Perkiss & Liehe, “However, Id. (internal quotations omitted). 25 1 Apple is correct that words like “amazing” and “impressive” 2 are “generalized, vague and unspecific assertions, constituting 3 mere ‘puffery’ upon which a reasonable consumer could not rely.” 4 Glen Holly Entm’t, Inc. v. Tektronix Inc., 352 F.3d 367, 379 (9th 5 Cir. 2003). 6 Plaintiffs’ claims or be considered when determining if they have, 7 for example, met Rule 9(b)’s specificity requirement or properly 8 alleged reliance. 9 which Siri operated can be used to show “misdescriptions of These representations thus cannot form the basis of However, Apple’s portrayals of the ways in United States District Court For the Northern District of California 10 specific or absolute characteristics” of the claimed features and 11 thus can be the basis of these claims. 12 III. Reliance 13 A plaintiff seeking to prosecute a UCL and FAL claim is 14 required to plead actual reliance on the allegedly deceptive or 15 misleading statements. 16 310, 326 (2011). 17 “caus[e] or result[] in some sort of damage.” Meyer v. Sprint 18 Spectrum, L.P., 45 Cal. 4th 634, 641 (2009). Common law fraud 19 requires that the victim show reasonable reliance on the allegedly 20 deceptive representation. 21 298, 312 (2009). 22 Kwikset v. Superior Court, 51 Cal. 4th The CLRA imposes a requirement that a violation In re Tobacco II Cases, 46 Cal. 4th Apple argues that Plaintiffs did not specify which particular 23 advertisements or representations each was exposed to and relied 24 upon. 25 not for any Plaintiff, except Balassone in part. 26 allege that Balassone relied on “the statements and interactive 27 demonstrations performed at Apple’s October 4, 2011 press 28 conference,” but they also say that he relied upon “other Although Plaintiffs state that they did do this, they did 26 Plaintiffs 1 representations,” without saying which others. 2 Plaintiffs allege that Fazio relied upon “Apple’s television 3 advertisements and Apple’s representations made about Siri during 4 various presentations and on Apple’s website,” Hamagaki relied 5 upon “Apple’s television advertisements and Apple’s 6 representations related to Siri on its website,” and that 7 Swartzman relied upon “Apple’s advertisements showing that Siri 8 would accurately provide information based on verbal commands, 9 would permit accurate dictation of emails and would substantially CCAC ¶ 24.1 United States District Court For the Northern District of California 10 shorten and simplify research time.” 11 However, they do not specify particular commercials, presentations 12 or portions of the website. 13 ones that Plaintiffs saw and relied upon were those whose contents 14 were alleged elsewhere in the CCAC. 15 Id. at ¶¶ 20, 22, 27. They also do not state whether the Plaintiffs also respond that, because the misrepresentations 16 “were part of a consistent, broad marketing campaign by Apple over 17 time,” they were “not required to specify each and every time they 18 were exposed to one of Apple’s misrepresentations.” 19 In support of their argument, Plaintiffs rely on Morgan v. AT&T 20 Wireless Services, Inc., 177 Cal. App. 4th 1235, 1256 (2009), 21 which in turn follows the California Supreme Court’s decision in 22 In re Tobacco II. Opp. at 12. This Court has previously found that Morgan and 23 24 25 26 27 28 1 The Court notes that, although Plaintiffs plead that “Balassone attempted to mirror the command[s] given to Siri in the Apple advertisements” and that he “asked Siri to show him guitar chords as shown in Apple’s ‘Rock God’ television advertisements,” CCAC ¶ 25, they did not allege that he had relied on any particular advertisement, including the Rock God commercial when he purchased the iPhone 4S. 27 1 In re Tobacco II do not support relaxing of the pleading 2 requirements under Rule 9(b). 3 Consumer Companies, Inc., 2010 WL 3448531 (N.D. Cal.), the Court 4 stated that, in In re Tobacco II, in “addressing the allegations 5 necessary to plead reliance to establish standing to bring a UCL 6 claim, the California Supreme Court stated that ‘where . . . a 7 plaintiff alleges exposure to a long-term advertising campaign, 8 the plaintiff is not required to plead with an unrealistic degree 9 of specificity that the plaintiff relied on particular In Herrington v. Johnson & Johnson United States District Court For the Northern District of California 10 advertisements or statements.’” 11 finding that the plaintiffs in that case did not allege exposure 12 to the advertising campaign itself, the Court explained that “In 13 re Tobacco II merely provides that to establish UCL standing, 14 reliance need not be proved through exposure to particular 15 advertisements; the case does not stand for, nor could it, a 16 general relaxation of the pleading requirements under Rule 9(b).” 17 Id. (citing In re Actimmune Mktg. Litig., 2009 WL 3740648, at *13 18 (N.D. Cal.)). 19 U.S. Dist. LEXIS 51094 (N.D. Cal.), the Court rejected the 20 plaintiff’s reliance on In re Tobacco II, because she “failed to 21 allege that Defendant’s advertising campaign approached the 22 longevity and pervasiveness of the marketing at issue in Tobacco 23 II,” which lasted for decades. 24 allegation was of a press release and conference that took place 25 on October 4, 2011. 26 when the CCAC was filed. 27 alleged that the campaign here was comparable to that at issue in 28 Tobacco II. Id. at *8. In addition to In addition, in Delacruz v. Cytosport, Inc., 2012 Id. at *9. Here, the earliest The campaign was only about six months old As in Delacruz, Plaintiffs have not 28 1 Plaintiffs’ reliance on Ticketmaster LLC v. RMG Technologies, 2 2007 WL 2989504 (C.D. Cal.), is also misplaced. 3 plaintiff alleged that the defendant used “automated devices to 4 unlawfully enter into and navigate through Plaintiff’s website, 5 ticketmaster.com, and improperly purchase large quantities of 6 tickets, circumventing security measures intended to prevent 7 automated purchases and violating the website’s Terms of Use.” 8 Id. at *1. 9 defendant made a false promise to abide by the plaintiff’s terms In that case, the The plaintiff brought suit alleging that “the United States District Court For the Northern District of California 10 of use every time it used the plaintiff’s website.” 11 The court found that the plaintiff did not have to separately set 12 out each of these thousands of individual, identical instances of 13 fraud over the multi-year time period covered by the complaint, 14 when it had sufficiently identified which statements were 15 misleading, why, who was involved and the time period of the 16 repeated misrepresentations. 17 all materially identical. 18 Id. Id. at *3. Here, the transactions were not Accordingly, the Court grants Apple’s motion to dismiss the 19 UCL, FAL, CLRA and common law fraud claims. 20 granted leave to amend to allege with specificity which 21 commercials or other misleading advertisements they each relied 22 upon in purchasing their devices. 23 IV. CLRA claim Plaintiffs are 24 The CLRA imposes liability for “unfair methods of competition 25 and unfair or deceptive acts or practices undertaken by any person 26 in a transaction intended to result or which results in the sale 27 or lease of goods or services to any consumer.” 28 § 1770(a). Cal. Civ. Code Such unlawful conduct includes “representing that 29 1 goods or services have . . . characteristics[,] . . . uses, 2 benefits, or qualities which they do not have,” “representing that 3 goods or services are of a particular standard, quality, or grade 4 . . . if they are of another,” “advertising goods or services with 5 intent not to sell them as advertised,” and “representing that the 6 subject of a transaction has been supplied in accordance with a 7 previous representation when it has not.” 8 (9) and (16). 9 Id. §§ 1170(a)(5), (7), Apple does not dispute that the iPhone 4S is a good within United States District Court For the Northern District of California 10 the meaning of the CLRA. 11 CLRA claim fails as a matter of law because Siri itself is not a 12 good or service. 13 claims is the iPhone 4S itself and that Siri is a nonseverable 14 component thereof. 15 to be analyzed by itself, it should be considered a service. 16 Instead, Apple contends that Plaintiffs’ Plaintiffs respond that the subject of their Plaintiffs also argue that, even if Siri were Apple contends that the CCAC “describes and attacks only 17 Apple’s purported representations regarding the iPhone 4S’s Siri 18 software, and that Plaintiffs’ claims relate exclusively to the 19 Siri software--not to the iPhone 4S.” 20 arguments, however, misconstrue Plaintiffs’ CLRA claim. Reply at 20. Apple’s 21 Plaintiffs alleged throughout the CCAC that Siri was a 22 “feature” of the iPhone 4S, that it was in fact the primary 23 distinction between the iPhone 4S and the earlier iPhone 4 and 24 that they would not paid the price that they did for the iPhone 4S 25 had it not been for Apple’s portrayals of how that feature worked. 26 See, e.g., CCAC ¶¶ 4-16. 27 CLRA claim that, among other things, Apple represented that the 28 iPhone 4S--not Siri--had characteristics and features that it did Plaintiffs specifically plead in the 30 1 not, that the iPhone 4S--not Siri--was of a particular standard, 2 quality or grade, although it was not, and that Apple advertised 3 the iPhone 4S--not Siri--with intent not to sell it as advertised. 4 Id. at ¶ 68. 5 Apple primarily relies upon three cases in which district 6 courts in the Ninth Circuit have found that software was not a 7 good or service within the meaning of the CLRA. 8 McAfee, 2010 U.S. Dist. LEXIS 106600, at *19 (N.D. Cal.); In re 9 iPhone Application Litig., 2011 U.S. Dist. LEXIS 106865, at *33 See Ferrington v. United States District Court For the Northern District of California 10 (N.D. Cal.); Wofford v. Apple Inc., 2011 U.S. Dist. LEXIS 129852, 11 at *6-7 (S.D. Cal.). 12 However, these cases are distinguishable. Plaintiffs’ CLRA 13 claim is premised on the purchase of the iPhone 4S itself, of 14 which Siri is alleged to be a feature. 15 cases, the CLRA claim is not based on the downloading or purchase 16 of software. 17 re iPhone Application Litig., 844 F. Supp. 2d 1040 (N.D. Cal. 18 2012), in discussing a claim related to a different feature of the 19 iPhone, “the gravamen of the CLRA claim . . . is not that free 20 apps downloaded by Plaintiffs were deficient, but rather that the 21 iPhones (a ‘good’ covered by the CLRA) purchased by the class 22 members did not perform as promised based on a specific 23 functionality of the device.” 24 thus arises out of the sale of a good, and not the downloading of 25 free software.” 26 Unlike Apple’s cited As explained by another court in this district in In Id. at 1071. “Plaintiffs’ claim Id. Similarly, in the present case, Plaintiffs’ CLRA claim is 27 based on the theory that a specific function of the iPhone 4S did 28 not perform as advertised. Accordingly, because Plaintiffs have 31 1 plead that the good at issue here was the iPhone 4S, the Court 2 denies Apple’s motion to dismiss this claim on this basis. 3 V. Breach of express warranty 4 To plead a claim for breach of express warranty under 5 California law, Plaintiffs must allege “that the seller: ‘(1) made 6 an affirmation of fact or promise or provided a description of its 7 goods; (2) the promise or description formed the basis of the 8 bargain; (3) the express warranty was breached; and (4) the breach 9 caused injury to the plaintiff.’” Bilodeau v. McAfee, Inc., 2013 United States District Court For the Northern District of California 10 U.S. Dist. LEXIS 89226, at *38 (N.D. Cal.) (citation omitted). 11 addition, they must plead that, “within a reasonable time after he 12 or she discovers or should have discovered any breach,” they 13 notified Apple of the breach. 14 buyer’s failure to comply with the notice requirement results 15 being “barred from any remedy.” Cal. Com. Code § 2607(3)(A). In A Id. 16 A. Notice 17 “To avoid dismissal of a breach of contract or breach of 18 warranty claim in California, ‘[a] buyer must plead that notice of 19 the alleged breach was provided to the seller within a reasonable 20 time after discovery of the breach.’” 21 656 F.3d 925, 932 (9th Cir. 2011) (quoting Stearns v. Select 22 Comfort Retail Corp., 763 F. Supp. 2d 1128, 1142 (N.D. Cal. 2010)) 23 (formatting in original). 24 is to allow the breaching party to cure the breach and thereby 25 avoid the necessity of litigating the matter in court.” 26 (citing Cardinal Health 301, Inc. v. Tyco Elecs. Corp., 169 Cal. 27 App. 4th 116, 135 (2008)). Alvarez v. Chevron Corp., “The purpose of giving notice of breach Id. To comport with the objectives of the 28 32 1 notice requirement, the notice must be served prior to service of 2 the complaint and not simultaneously with it. 3 Id. at 932-33. In their express warranty claim in the CCAC, Plaintiffs 4 allege that “all conditions precedent to Defendant’s liability 5 under this express contract, including notice, as described above, 6 have been performed by Plaintiffs and the Class.” 7 Elsewhere in the CCAC, Plaintiffs allege that, on March 6, 2012, 8 the same date on which he filed his original complaint, Fazio sent 9 a letter to Apple detailing purported breaches of the CLRA. CCAC ¶ 110. Id. United States District Court For the Northern District of California 10 at ¶ 72. 11 same time Fazio’s case was initiated, the letter cannot serve as 12 notice of the breach of the express warranty, pursuant to the 13 Ninth Circuit’s holding in Alvarez. 14 As Apple argues, because this letter was served at the Plaintiffs respond that Swartzman and Balassone sent Apple a 15 letter pursuant to section 2607 on March 16, 2012, four days 16 before their complaint was filed on March 20, 2012, Germershausen 17 Decl., Ex. A, and that Jones sent Apple a similar letter on March 18 23, 2012, four days before his complaint was filed on March 27, 19 2012, Bower Decl., Ex. A. 20 these letters were not alleged in the CCAC or incorporated therein 21 by reference, and Plaintiffs have not requested that the Court 22 take judicial notice of these letters. However, as Apple has pointed out, 23 Plaintiffs argue that the notice requirement was satisfied 24 nonetheless because they alleged in the CCAC that “Apple was on 25 notice of the defects in Siri from numerous media outlets 26 reporting on Siri’s failures.” 27 However, Plaintiffs do not offer any cases in which notice from 28 media outlets was held to meet the statutory notice requirement. Opp. at 20 (citing CCAC ¶¶ 45-47). 33 1 Plaintiffs rely only on Metowski v. Traid Corp. 28 Cal. App. 3d 2 332 (1972), in which the California Court of Appeal held the 3 plaintiffs could maintain a class action on their breach of 4 express warranty claims. 5 was not appropriate because timely notice of the breach of 6 warranty could “be proved only by testimony from the individual 7 purchasers.” 8 court noted that, where “merchandise was sold under circumstances 9 which indicate that the seller acted in bad faith and was aware of Id. at 340. The defendants claimed a class action In its discussion of this argument, the United States District Court For the Northern District of California 10 the breach at the time of the sale, demand for notice of the 11 breach from each and every member of the class may be a 12 meaningless ritual,” but that the statutory requirement still 13 applies. 14 for notice might be satisfied by proof of complaints from some but 15 not all the buyers of the product. 16 particularly appropriate where the failure of the merchandise to 17 conform to express warranties was known to or reasonably 18 discoverable by the seller at the time of the sales.” 19 However, the court did not conclude that this approach could be 20 used, and instead rejected the defendants’ argument because, once 21 liability was established on a class-wide basis, the “element of 22 timely notice by each plaintiff could be shown in order to assess 23 his own individual collectible damages.” 24 Metowski court made that statement in dicta and still required 25 that notice be provided by some purchasers, not by general media 26 report. 27 950 (C.D. Cal. 2012) (rejecting a plaintiff’s reliance on Metowski 28 because the “statement was dicta . . . and plaintiffs cite no The court stated, “Conceivably, the statutory demand Such an approach might be Id. at 341. Id. at 339. Thus, the See Keegan v. Am. Honda Motor Co., 838 F. Supp. 2d 929, 34 1 authority specifically endorsing the concept of collective 2 notice”); see also Daugherty v. Am. Honda Motor Co., Inc., 144 3 Cal. App. 4th 824, 832 (2006) (rejecting reliance on Metowski when 4 no named plaintiffs had alleged that they provided the requisite 5 notice). 6 Accordingly, the Court finds that Plaintiffs have not plead 7 compliance with the notice requirement. 8 leave to amend to remedy this deficiency, provided that they are 9 able to do so truthfully. Plaintiffs are granted United States District Court For the Northern District of California 10 B. Claim elements 11 Under California law, “[a]ny affirmation of fact or promise 12 made by the seller to the buyer which relates to the goods and 13 becomes part of the basis of the bargain creates an express 14 warranty that the goods shall conform to the affirmation or 15 promise.” 16 goods which is made part of the basis of the bargain creates an 17 express warranty that the goods shall conform to the description.” 18 Id. at § 2313(1)(b). 19 ‘warrant’ or ‘guarantee’” or “have a specific intention to make a 20 warranty.” 21 “exact terms” of the express warranty. 22 Whirlpool Corp., 2013 U.S. Dist. LEXIS 46167, at *7-11 (E.D. Cal.) 23 (failure to plead exact terms of the alleged express warranty 24 warrants dismissal). 25 Cal. Comm. Code § 2313(1)(a). “Any description of the A seller need not “use formal words such as Id. at § 2313(2). However, Plaintiffs must plead the See, e.g., Rossi v. In the CCAC, Plaintiffs allege that the “terms of the 26 contract include the promises and affirmations of fact and express 27 warranties made by Defendant on its website and through its 28 35 1 marketing and advertising campaign that the iPhone 4S’s Siri 2 feature performs as advertised, as described above.” 3 CCAC ¶ 104. As Apple argues, Plaintiffs have failed to allege the exact terms of any warranty. 5 on ‘a commercial’ or ‘the commercial’ or ‘advertisements online’ 6 are not equivalent to a recitation of the exact terms of the 7 underlying warranty.” 8 LEXIS 13187, at *6 (N.D. Cal.). 9 which particular commercials and webpages they each relied upon, 10 United States District Court For the Northern District of California 4 must describe the content of those advertisements and pages with 11 particularity and must allege with specificity their reasonable 12 reliance thereon. 13 Dist. LEXIS 97924, at *10-11 (N.D. Cal.). 14 at this time are not sufficiently detailed to provide Apple with 15 meaningful notice of which particular advertisements and webpages 16 form the basis of their claim, or of what warranty terms 17 Plaintiffs maintain were created by those commercials and pages. 18 “General assertions that Plaintiffs relied Baltazar v. Apple, Inc., 2011 U.S. Dist. Plaintiffs must at least allege Id.; see also Nabors v. Google, Inc., 2011 U.S. Plaintiffs’ allegations Accordingly, the Court grants Apple’s motion to dismiss this 19 claim. 20 deficiencies. 21 VI. Breach of implied warranty of merchantability 22 Plaintiffs are granted leave to amend to remedy these Under California law, “every sale of consumer goods that are 23 sold at retail in this state shall be accompanied by the 24 manufacturer’s and the retail seller’s implied warranty that the 25 goods are merchantable.” 26 warranty of merchantability provides, in part, that the goods must 27 be “fit for the ordinary purposes for which such goods are used.” 28 Cal. Civ. Code § 1791.1(a); Cal. Com. Code § 2134(2)(c). Cal. Civ. Code § 1792. 36 The implied 1 Apple argues that this claim is barred because it disclaimed 2 the implied warranty of merchantability in the iPhone 4S’s one- 3 year hardware warranty and in the iPhone software license 4 agreement. 5 defense upon which Apple bears the burden of proof. 6 v. Pangborn Corp., 2004 U.S. Dist. LEXIS 22704, at *64 (N.D. 7 Cal.). 8 dismiss if it raises no disputed issues of fact. 9 Kuhlmann, 746 F.2d 1377, 1378 (9th Cir. 1984). Disclaimer of implied warranties is an affirmative See Andrade An affirmative defense may only be raised on a motion to Scott v. “The statutory United States District Court For the Northern District of California 10 implied warranties of quality can, of course, be disclaimed by the 11 seller, provided the buyer has knowledge or is chargeable with 12 notice of the disclaimer before the bargain is complete.” 13 Sherwin Williams Co., 42 Cal. 2d 682, 693 (1954). 14 of warranties must be specifically bargained for so that a 15 disclaimer in a warranty given to the buyer after he signs the 16 contract is not binding.” 17 App. 3d 11, 19-20 (1975). 18 Burr v. “A disclaimer Dorman v. Int’l Harvester Co., 46 Cal. Apple argues that a disclaimer was provided to customers 19 within the packaging of the iPhone 4S and that Plaintiffs could 20 have returned their iPhones within its thirty day return period 21 after they had discovered and reviewed the warranty, if they did 22 not want to consent to its limitations. 23 within this district that supports that the disclaimer need not be 24 provided prior to purchase, if the purchasers “were able to review 25 the warranty upon purchase and to return the product if they were 26 dissatisfied with the warranty’s limitations.” 27 Apple, Inc., 2010 WL 1460297, at *4 (N.D. Cal.) (Fogel, J.); see 28 also Kowalsky v. Hewlett-Packard Co., 771 F. Supp. 2d 1138, 1156 37 There is some authority Berenblat v. 1 (N.D. Cal. 2010) (Fogel, J.), vacated in part on other grounds, 2 771 F. Supp. 2d 1156 (N.D. Cal. 2011); Tietsworth v. Sears, 3 Roebuck & Co., 2009 WL 3320486, at *10 (N.D. Cal.). 4 Plaintiffs have not plead the existence of an unqualified return 5 period and Apple has provided no evidence of such a period of 6 which the Court can properly take judicial notice. 7 However, However, as Apple also argues, Plaintiffs have not plead “sufficient facts to make it plausible” that the iPhone 4S’s 9 “ordinary and intended purpose” is to use “the Siri intelligent 10 United States District Court For the Northern District of California 8 assistant feature to send messages, schedule appointments, seek 11 information and directions and to learn new tasks,” instead of 12 being a cell phone. 13 Indeed, in arguing about their CLRA claim, Plaintiffs admitted 14 that the iPhone 4S is at bottom a phone. 15 Plaintiffs’ argument here, that the ordinary purpose of the iPhone 16 4S is to use the Siri feature to send messages and complete other 17 tasks is not consistent with that argument. 18 Mot. at 23 (quoting CCAC ¶¶ 112, 113, 116). See Opp. at 18. The iPhone 4S’s intended and ordinary use is as a smartphone, 19 “which the court safely presumes includes functions like making 20 and receiving calls, sending and receiving text messages, or 21 allowing for the use of mobile applications.” 22 Apple, Inc., 2012 U.S. Dist. LEXIS 125368, at *24 (N.D. Cal.). 23 Plaintiffs have not alleged that the iPhone 4S is deficient in any 24 of these functions, but rather merely in providing the Siri 25 feature to access these functions. 26 Williamson v. Finally, even if the ability to use Siri was part of the 27 ordinary purpose of the iPhone 4S, Plaintiffs have not plead 28 sufficiently that the implied warranty of merchantability was 38 1 breached. 2 usable to some extent but was not “a consistent intelligent 3 assistant.” 4 (alleging that, for Hamagaki, “Siri was able to respond to very 5 general requests, such as ‘find me a gas station’ or ‘find me Thai 6 food’”). 7 contractual in nature, the implied warranty of merchantability 8 arises by operation of law. . . . [I]t provides for a minimum 9 level of quality.” Plaintiffs have alleged that the Siri feature was CACC ¶ 116 (emphasis added); see also id. at ¶ 23 “Unlike express warranties, which are basically American Suzuki Motor Corp. v. Superior Court, United States District Court For the Northern District of California 10 37 Cal. App. 4th 1291, 1295-96 (1995). 11 demonstrate that the product “did not possess even the most basic 12 degree of fitness for ordinary use.” 13 114 Cal. App. 4th 402, 406 (2003) (citing Cal. Com. Code 14 § 2314(2)). 15 the alleged defect was ‘inconvenient’” but rather that the 16 products were unfit for their ordinary purpose. 17 U.S. Dist. LEXIS 96140, at *10 (citing Kent v. Hewlett-Packard 18 Co., 2010 U.S. Dist. LEXIS 76818, at *11-12 (N.D. Cal.). 19 the acknowledgment that Siri could be used as an assistant for at 20 least basic purposes, Plaintiffs have not alleged sufficiently 21 that the function was unusable or that it did not have the most 22 basic degree of fitness. 23 A plaintiff must Mocek v. Alfa Leisure, Inc., This means that Plaintiffs must show “more than that Baltazar, 2011 Given Accordingly, Apple’s motion to dismiss the implied warranty 24 of merchantability claim is granted and Plaintiffs are granted 25 leave to amend. 26 VII. Magnuson-Moss Warranty Act claim 27 28 “Violations of the Magnuson-Moss Warranty Act (MMWA) can rest on breaches of warranties created under state law.” 39 Herrington v. Johnson & Johnson Consumer Cos., 2010 U.S. Dist. LEXIS 90505, at 2 *40-41 (N.D. Cal.) (citing Birdsong v. Apple, Inc., 590 F.3d 955, 3 958 n.2 (9th Cir. 2009); Clemens v. DaimlerChrysler Corp., 534 4 F.3d 1017, 1022 (9th Cir. 2008). Plaintiffs do not argue that 5 their MMWA claims rest on bases other than their state law 6 warranty claims. 7 warranty claims should not be dismissed, their MMWA claim also 8 should not be dismissed. 9 breach of express warranties, notice and an opportunity to cure 10 United States District Court For the Northern District of California 1 prior to filing a class action is not required for a MMWA claim. They argue primarily that, because their other They also point out that, unlike for 11 Because the Court dismisses Plaintiffs’ state law warranty 12 claims for a number of reasons in addition to failure to allege 13 pre-filing notice, the Court also grants Apple’s motion to dismiss 14 Plaintiffs’ MMWA claim. 15 VIII. Unfair competition claim 16 Plaintiffs are granted leave to amend. The California Unfair Competition Law (UCL), Cal. Bus. & 17 Prof. Code § 17200 et seq., prohibits “any unlawful, unfair or 18 fraudulent business act or practice and unfair, deceptive, untrue 19 or misleading advertising.” 20 the disjunctive, it establishes three types of unfair competition. 21 Davis v. Ford Motor Credit Co., 179 Cal. App. 4th 581, 593 (2009). 22 Therefore, a practice may be prohibited as unfair or deceptive 23 even if it is not unlawful and vice versa. 24 Healthcare Corp., 50 Cal. App. 4th 632, 647 (1996). 25 Because section 17200 is written in Podolsky v. First Apple contends that Plaintiffs have failed to allege that it 26 engaged in any “unlawful, unfair or fraudulent business act or 27 practice” in violation of the UCL. 28 argues that Plaintiffs have failed to state a claim for fraudulent 40 To the extent that Apple 1 business acts and practices, the Court grants the motion for the 2 same reasons that the common law fraud claim was dismissed above. 3 A “violation of another law is a predicate for stating a 4 cause of action under the UCL’s unlawful prong.” 5 Merit Prop. Mgmt., 152 Cal. App. 4th 1544, 1554 (2007). 6 the Court dismisses Plaintiffs’ other claims, the Court also finds 7 that Plaintiffs have failed properly to allege a claim under the 8 unlawful prong of the UCL. Berryman v. Because Further, “[t]o have standing under California’s UCL, as 10 United States District Court For the Northern District of California 9 amended by California’s Proposition 64, plaintiffs must establish 11 that they (1) suffered an injury in fact and (2) lost money or 12 property as a result of the unfair competition.” 13 F.3d at 960 (citing Cal. Bus. & Prof. Code § 17204; Walker v. 14 Geico Gen. Ins. Co., 558 F.3d 1025, 1027 (9th Cir. 2009)). 15 Plaintiffs have failed to allege adequately that they were injured 16 as a result of any particular deceptive or misleading statements 17 made by Apple. 18 they have UCL standing to prosecute this claim. 19 Birdsong, 590 Here, Accordingly, they have not properly alleged that Accordingly, the Court grants Apple’s motion to dismiss the 20 UCL claim in its entirety. 21 to remedy the deficiencies identified above. 22 IX. Unjust enrichment claim 23 Plaintiffs are granted leave to amend Plaintiffs assert a claim for unjust enrichment based on the 24 same conduct that underlies their other causes of action. 25 parties both acknowledge, as the Court has observed on previous 26 occasions, that California courts are split on whether there is an 27 independent cause of action for unjust enrichment. 28 Delacruz, 2012 U.S. Dist. LEXIS 51094, at *28-29; Lyons v. 41 The See, e.g., 1 JPMorgan Chase Bank, N.A., 2011 U.S. Dist. LEXIS 74808, at *15-16 2 (N.D. Cal. 2011). 3 One view is that unjust enrichment is not a cause of action, 4 or even a remedy, but rather a general principle underlying 5 various legal doctrines and remedies. 6 Cal. App. 4th 379, 387 (2004); see also Smith v. Ford Motor Co., 7 462 Fed. App’x. 660, 665 (9th Cir. 2011) (denying as unmeritorious 8 plaintiffs’ appeal from “the district court’s ruling that unjust 9 enrichment is not an independent cause of action in California”). McBride v. Boughton, 123 United States District Court For the Northern District of California 10 In McBride, the court construed a “purported” unjust enrichment 11 claim as a cause of action seeking restitution. 12 at 387. 13 action seeking restitution: (1) an alternative to breach of 14 contract damages when the parties had a contract which was 15 procured by fraud or is unenforceable for some reason; and 16 (2) where the defendant obtained a benefit from the plaintiff by 17 fraud, duress, conversion, or similar conduct and the plaintiff 18 chooses not to sue in tort but to seek restitution on a quasi- 19 contract theory. 20 a contract, or quasi-contract, without regard to the parties’ 21 intent, to avoid unjust enrichment. 22 Inc. v. GE Capital Corp., 96 F.3d 1151, 1167 (9th Cir. 1996) 23 (“Under both California and New York law, unjust enrichment is an 24 action in quasi-contract . . .”). 25 123 Cal. App. 4th There are at least two potential bases for a cause of Id. at 388. In the latter case, the law implies Id.; see also Paracor Fin., A minority view is that there is a cause of action for unjust 26 enrichment and its elements are receipt of a benefit and unjust 27 retention of the benefit at the expense of another. 28 42 Lectrodryer 1 v. SeoulBank, 77 Cal. App. 4th 723, 726 (2000); First Nationwide 2 Sav. v. Perry, 11 Cal. App. 4th 1657, 1662-63 (1992). 3 The Court finds persuasive the cases which conclude that a 4 stand-alone claim for unjust enrichment cannot be maintained and 5 that, where the plaintiffs have failed properly to allege any 6 cognizable claim for relief upon which they may base their claim 7 for unjust enrichment or restitution, the unjust enrichment claim 8 must also be dismissed. 9 U.S. Dist. LEXIS 80734, at *18-19 (N.D. Cal.) (stating that “a See, e.g., Berenblat v. Apple, Inc., 2009 United States District Court For the Northern District of California 10 claim for unjust enrichment cannot stand alone without a 11 cognizable claim under a quasi-contractual theory or some other 12 form of misconduct” and dismissing claim where other claims have 13 already been dismissed); Oestreicher v. Alienware Corp., 544 F. 14 Supp. 2d 964, 975 (N.D. Cal. 2008) (“since plaintiff’s fraud-based 15 claims have been dismissed, plaintiff has no basis for its unjust 16 enrichment claim.”). 17 theory of recovery for Plaintiffs have been dismissed, the Court 18 dismisses this claim as well. 19 amend. Because all of the claims that could form a Plaintiffs are granted leave to 20 CONCLUSION 21 For the reasons set forth above, the Court grants Apple’s 22 motion to dismiss (Docket No. 32). 23 to amend to remedy the deficiencies identified herein, within 24 fourteen days of the date of this Order. 25 consolidated complaint, Plaintiffs may incorporate the allegations 26 made by Plaintiff Jones in his separate complaint. 27 not add new claims. 28 43 Plaintiffs are granted leave In any amended Plaintiffs may 1 If Plaintiffs file an amended consolidated complaint, Apple 2 shall respond within fourteen days thereafter. 3 dismiss or strike the amended consolidated complaint, Plaintiffs 4 shall respond to the motion within fourteen days after it is 5 filed. 6 thereafter. 7 the papers. 8 9 If Apple moves to Apple’s reply, if necessary, shall be due seven days Any motion to dismiss or strike will be decided on Within fourteen days of the date of this Order, the parties shall file a stipulation or, if they are unable to reach a United States District Court For the Northern District of California 10 stipulation, a joint case management statement, setting forth a 11 proposed schedule resetting the case management dates that the 12 Court vacated on March 27, 2013. 13 See Docket No. 67. IT IS SO ORDERED. 14 15 16 Dated: 7/23/2013 CLAUDIA WILKEN United States District Judge 17 18 19 20 21 22 23 24 25 26 27 28 44

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