Scott Johnson v. Goodhue et al

Filing 129

ORDER by Magistrate Judge Donna M. Ryu granting in part and denying in part 81 Motion for Summary Judgment. Case Management Statement due by 11/14/2018. Further Case Management Conference set for 11/21/2018 01:30 PM in Oakland, Courtroom 4, 3rd Floor. Signed on 10/17/2018.(dmrlc1, COURT STAFF) (Filed on 10/17/2018)

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1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 SCOTT JOHNSON, Plaintiff, 8 v. 9 10 STARBUCKS CORPORATION, Defendant. 11 United States District Court Northern District of California Case No. 16-cv-00724-DMR 12 ORDER GRANTING IN PART AND DENYING IN PART PLAINTIFF'S MOTION FOR SUMMARY JUDGMENT Re: Dkt. No. 81 Plaintiff Scott Johnson is an individual with a disability. He filed this lawsuit against 13 Defendant Starbucks Corporation alleging violations of the Americans With Disabilities Act of 14 1990 and California’s Unruh Civil Rights Act. Johnson now moves for summary judgment. 15 [Docket No. 81.] Following the completion of the briefing on the motion, the court ordered the 16 parties to file supplemental briefing, which the parties timely filed. [Docket Nos. 101, 104, 105.] 17 This matter is suitable for resolution without a hearing. Civ. L.R. 7-1(b). For the 18 following reasons, the motion is granted in part and denied in part. 19 I. BACKGROUND Factual Background1 20 A. 21 Johnson is a quadriplegic who uses a wheelchair for mobility. SUF 1. On April 13, 2015 22 and December 14, 2015, Johnson patronized and made purchases at a Starbucks Corporation- 23 owned and operated coffeeshop located at 398 Hartz Avenue in Danville, California (“the 24 Starbucks”). SUF 3, 4, 6. Johnson alleges that during his visits, he encountered access barriers 25 that denied him full and equal access to the Starbucks. First, Johnson found that the door 26 27 28 Unless otherwise noted, the court takes these facts from Johnson’s separate statement of undisputed material facts, to which Starbucks did not object. [Docket No. 81-2 (Statement of Undisputed Facts, “SUF”).] 1 1 hardware at the entrance of the Starbucks was a “panel style handle that requires tight grasping or 2 twisting of the wrist to operate,” which he has difficulty using due to his impairments. SUF 7, 8. 3 Johnson attempted to open the door multiple times before he was able to enter. SUF 9. Second, 4 Johnson had difficulty using the transaction counter because it “was crowded with . . . 5 merchandise and displays that narrowed the clear width of the counter.” [Docket No. 81-5 6 (Johnson Decl., Apr. 18, 2018) ¶ 9.] According to Johnson, these barriers caused him difficulty, 7 discomfort, and frustration. SUF 14. Johnson states that the Starbucks is “conveniently located” 8 and that he would return if the barriers he encountered were removed. SUF 21. 9 In his motion and statement of undisputed facts, Johnson also contends that during his visits, he “discovered that the transaction counter was too high for him to use,” that “[t]here was 11 United States District Court Northern District of California 10 no lowered counter available,” and that “[h]e could barely see the top of the counter from his 12 wheelchair and was unable to use it independently.” See Pl.’s Mot. 7-8; SUF 10-12. However, 13 the evidence Johnson cites for these facts does not support them. The only statement in Johnson’s 14 declaration about his experience with the counter is that “the transaction counter was crowded 15 with the merchandise and displays that narrowed the clear width of the counter”; it is silent as to 16 the height of the counter. See Johnson Decl. ¶ 9. Johnson’s investigator, Tim Wegman, visited 17 the Starbucks on September 22, 2016 and personally measured the transaction counter. Wegman 18 states that the transaction counter “measured more than 34 inches in height” and that “[t]here was 19 no lowered counter available for wheelchair users.” [Docket No. 81-9 (Wegman Decl., Apr. 16, 20 2018) ¶¶ 5, 6.] 21 Gary Waters, who is an accessibility consultant and Johnson’s expert witness, inspected 22 the Starbucks on December 28, 2017. [Docket No. 81-11 (Waters Decl., Apr. 17, 2018) Ex. 9 23 (Waters Report).] According to Johnson, Waters “found that the condition of the transaction 24 counter and entrance door had not changed.” SUF 18. Waters’s report includes photographs of 25 the door handle, which appear to show the same handle as the one Johnson encountered. See 26 Johnson Decl. Ex. 5, Waters Report at 12 (photo DSCF4550). Waters also states that the counter 27 measured approximately 34.25 inches above the floor and that “[m]uch of the counter space [was] 28 taken up by merchandise display, cash registers and other items.” Waters Report at 5, 8 (Item 4). 2 1 According to Defendant, the Starbucks was closed and completely renovated after 2 Waters’s inspection. The Starbucks reopened to the public on March 26, 2018. [Docket No. 96-1 3 (Pereira Decl., May 3, 2018) ¶¶ 3-4.] According to Bobbie Lynn Padilla Pereira, Senior Project 4 Manager—Construction, the remodel included changes to the door entrance hardware to permit 5 greater ease of use for persons with disabilities, as well as a uniform 34 inch height for all 6 transaction counters. Id. at ¶¶ 6-8. 7 B. 8 Johnson filed his complaint on February 12, 2016, alleging two claims for relief against 9 Procedural History Defendants Neil B. Goodhue, Diane C. Goodhue, Edward Maurice Plant III, and Starbucks Corporation: 1) violation of the Americans With Disabilities Act of 1990 (“ADA”), 42 U.S.C. § 11 United States District Court Northern District of California 10 12101 et seq.; and 2) violation of the Unruh Civil Rights Act, California Civil Code section 51. 12 Johnson voluntarily dismissed his claims against all Defendants except Starbucks Corporation on 13 June 7, 2016. [Docket No. 19.] Johnson filed the present motion on April 19, 2018. He asks the court to enter summary 14 15 judgment in his favor on both claims for relief. Defendant subsequently filed a motion for a stay 16 pending a ruling by the Judicial Panel on Multidistrict Litigation (“JPML”) on a motion to transfer 17 18 19 20 21 22 23 24 25 26 27 28 the case, along with 20 other similar lawsuits filed by Johnson, to a single district court as a multidistrict litigation. The court granted the motion and stayed the case on June 28, 2018. [Docket Nos. 83, 115.] The JPML denied the motion to transfer on August 2, 2018 and the stay subsequently was lifted. [Docket No. 119.] II. LEGAL STANDARD A court shall grant summary judgment “if . . . there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). The burden of establishing the absence of a genuine issue of material fact lies with the moving party, see Celotex Corp. v. Catrett, 477 U.S. 317, 322-23 (1986), and the court must view the evidence in the light most favorable to the non-movant. See Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986) (citation omitted). A genuine factual issue exists if, taking into account the burdens of production and proof that would be required at trial, sufficient evidence favors the non-movant 3 1 such that a reasonable jury could return a verdict in that party’s favor. Id. at 248. The court may 2 not weigh the evidence, assess the credibility of witnesses, or resolve issues of fact. See id. at 249. To defeat summary judgment once the moving part has met its burden, the nonmoving 3 4 party may not simply rely on the pleadings, but must produce significant probative evidence, by 5 affidavit or as otherwise provided by Federal Rule of Civil Procedure 56, supporting the claim that 6 a genuine issue of material fact exists. TW Elec. Serv., Inc. v. Pac. Elec. Contractors Ass’n, 809 7 F.2d 626, 630 (9th Cir. 1987). In other words, there must exist more than “a scintilla of evidence” 8 to support the non-moving party’s claims, Anderson, 477 U.S. at 252; conclusory assertions will 9 not suffice. See Thornhill Publ’g Co. v. GTE Corp., 594 F.2d 730, 738 (9th Cir. 1979). Similarly, “[w]hen opposing parties tell two different stories, one of which is blatantly contradicted by the 11 United States District Court Northern District of California 10 record, so that no reasonable jury could believe it, a court should not adopt that version of the 12 facts” when ruling on the motion. Scott v. Harris, 550 U.S. 372, 380 (2007). 13 III. DISCUSSION 14 A. ADA Claim 15 “Title III of the ADA prohibits discrimination on the basis of disability in the ‘full and 16 equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of 17 any place of public accommodation’ with a nexus in interstate commerce.” Oliver v. Ralphs 18 Grocery Co., 654 F.3d 903, 904 (9th Cir. 2011) (quoting 42 U.S.C. §§ 2000a(b), 12182(a)). In 19 order to prevail on a Title III discrimination claim, a plaintiff must show that “(1) she is disabled 20 within the meaning of the ADA; (2) the defendant is a private entity that owns, leases, or operates 21 a place of public accommodation; and (3) the plaintiff was denied public accommodations by the 22 defendant because of her disability.” Molski v. M.J. Cable, Inc., 481 F.3d 724, 730 (9th Cir. 23 2007). 24 The third element requires a plaintiff to show that there was a violation of applicable 25 accessibility standards. Moeller v. Taco Bell Corp., 816 F. Supp. 2d 831, 847 (N.D. Cal. 2011) 26 (citing Chapman v. Pier 1 Imports (U.S.), Inc., 631 F.3d 939, 945 (9th Cir. 2011); Donald v. Cafe 27 Royale, 218 Cal. App. 3d 168, 183 (1990)). “In the context of existing facilities, discrimination 28 includes ‘a failure to remove architectural barriers . . . where such removal is readily achievable.’” 4 1 Chapman, 631 F.3d at 945 (quoting 42 U.S.C. § 12182(b)(2)(A)(iv)). The ADA defines “readily 2 achievable” as “easily accomplishable and able to be carried out without much difficulty or 3 expense.” 42 U.S.C. § 12181(9). “In the case of newly constructed facilities, compliance with the 4 ADA’s antidiscrimination mandate requires that facilities be ‘readily accessible to and usable by 5 individuals with disabilities.’” Chapman, 631 F.3d at 945 (quoting 42 U.S.C. § 12183(a)(1)).2 6 The same standard applies to facilities that were altered after January 26, 1992. 42 U.S.C. § 7 12183(a)(2); 28 C.F.R. § 36.402. To satisfy these standards, new construction and alterations 8 must comply with either the 1991 or 2010 ADA Standards for Accessible Design, depending on 9 the date the construction or alterations began. 28 C.F.R. § 36.406. Under the ADA, a plaintiff can sue only for injunctive relief, i.e., removal of any barriers. Monetary damages are not available 11 United States District Court Northern District of California 10 for private plaintiffs. Oliver, 654 F.3d at 905; Molski, 481 F.3d at 730. The parties do not dispute that Johnson is disabled and that the Starbucks is a place of 12 13 public accommodation. See SUF 1, 2, 5. Only the third element is at issue, namely, whether there 14 was a violation of applicable accessibility standards. The parties do not address when the 15 Starbucks was constructed or altered, or which set of accessibility standards apply to the barriers 16 Johnson alleges he encountered at the Starbucks. Instead, Johnson asserts that the lack of 17 accessible entrance door hardware and accessible transaction counter violated both the 1991 and 18 2010 Standards, and that the removal of the barriers is readily achievable. See Mot. 7. 19 Accordingly, he argues, Defendant violated the ADA and he is entitled to injunctive relief. Id. at 20 8-10. In response, Defendant argues that Johnson cannot show that he is entitled to judgment on 21 22 his ADA claims because the renovation of the Starbucks removed the alleged barriers that Johnson 23 encountered in his visits. Specifically, Defendant presents evidence that it changed the door 24 entrance hardware to permit greater ease of use for persons with disabilities, and that the 25 26 27 28 The ADA defines newly constructed facilities as construction intended for “first occupancy later than 30 months after July 26, 1990,” which was the date the ADA was enacted. 42 U.S.C. § 12183(a)(1); 28 C.F.R. § 36.401(a)(1) (“discrimination for purposes of this part includes a failure to design and construct facilities for first occupancy after January 26, 1993, that are readily accessible to and usable by individuals with disabilities.”). 2 5 1 transaction counters are now uniformly 34 inches high. Pereira Decl. ¶¶ 7-8. It contends that 2 these alterations are ADA-compliant. Opp’n 7. Therefore, according to Defendant, the barriers 3 allegedly present at the time of Johnson’s visits no longer exist, and Johnson’s claim for injunctive 4 relief under the ADA is moot. Defendant further argues that Johnson cannot establish standing to 5 seek injunctive relief under the ADA now that it has voluntarily removed the barriers that formed 6 the basis for his claim, as he cannot show a likelihood of future injury. Finally, to the extent that 7 Johnson seeks relief based on his claim that the transaction counters were “crowded” with 8 merchandise, Defendant argues briefly that such a claim does not violate the applicable 9 accessibility standard in the 2010 ADA Standards for Accessible Design (“ADAAG”), 904.4.1, which specifies a maximum height and minimum length for sales and service counters. See 11 United States District Court Northern District of California 10 Daubert v. Lindsay Unified Sch. Dist., 760 F.3d 982, 986 (9th Cir. 2014) (“The ADAAG is a 12 comprehensive set of structural guidelines that articulates detailed design requirements to 13 accommodate persons with disabilities.”); 28 C.F.R. § Pt. 1191, Apps. B, D. Defendant argues 14 that the lowered counters in the renovated Starbucks fall under an express exception to ADAAG 15 904.4.1. Opp’n 7-8. 16 Because the ADA authorizes only injunctive relief for private plaintiffs, a defendant’s 17 voluntary removal of alleged barriers prior to trial may render a plaintiff’s ADA claim moot. 18 Oliver, 654 F.3d at 905; see also Hubbard v. 7-Eleven, Inc., 433 F. Supp. 2d 1134, 1145 (S.D. Cal. 19 2006) (“Because the only relief available under the ADA is injunctive, the fact that the alleged 20 barrier has been remedied renders the issue moot.”). Johnson does not dispute that as a result of 21 the renovation, Defendant made ADA-compliant changes to the door entrance hardware and the 22 height of the transaction counters at the Starbucks. He therefore concedes that his request for 23 injunctive relief with respect to these alleged barriers is moot. See Reply 5. However, Johnson 24 contends that his ADA claim for injunctive relief regarding crowded transaction counters is not 25 moot, because “the transaction counter barriers persist, despite the remodel.” Reply 1. Notably, 26 Johnson does not provide any evidence to support this contention. Instead, he devotes much of his 27 reply brief to disputing Defendant’s interpretation of ADAAG 904.4.1. He argues that Defendant 28 continues to violate ADAAG 904.4.1 because Defendant places merchandise and other items on 6 1 the transaction counter, which has the effect of taking up space and effectively shortening the 2 length of the counter beyond what the standard requires. Id. at 1-5.3 After reviewing the motion papers, the court ordered the parties to supplement their 3 4 briefing on the “crowded counter” issue, including addressing how and whether a counter that 5 holds merchandise and displays violates the accessibility standard(s) at issue. [Docket No. 101.] 6 The parties timely filed the requested briefing. [Docket Nos. 104 (Pl.’s Br.), 105 (Def.’s Br.).] At issue is ADAAG 904.4.1 and its exception. Sales and service counters are required to 7 8 comply with one of two standards that are keyed to the manner in which a customer approaches 9 the counter: the parallel approach or the forward approach. ADAAG § 904.4. The parties agree that ADAAG 904.4.1, which governs “parallel approach,” applies here. It provides: 11 United States District Court Northern District of California 10 904.4.1 Parallel Approach. A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space complying with 305 shall be positioned for a parallel approach adjacent to the 36 inch (915 mm) minimum length of counter. 12 13 14 EXCEPTION: Where the provided counter surface is less than 36 inches (915 mm) long, the entire counter surface shall be 36 inches (915 mm) high maximum above the finish floor. 15 16 36 C.F.R. § Pt. 1191, App. D.4 17 Johnson concedes that the service counters at the Starbucks “technically comply with the 18 height and length mandates.” Nevertheless, he argues that the manner in which Defendant uses 19 20 21 those counters “substantially reduc[es] the available counter top to less than 36 inches in length.” Reply 2; Pl.’s Br. This is because Defendant “places cups, coffee, merchandise, and machines on the counter tops,” which reduces the available counter space to less than 36 inches in length. 22 23 24 25 26 27 28 3 Confusingly, Johnson refers to the impact of the practice of placing merchandise and other items on the counters on both the “clear width” and “length” of the counters, as if they are interchangeable. See Reply 1, 2. In his supplemental brief, Johnson appears to focus on the required length of sales and service counters. See generally Pl.’s Br. Defendant also mentions in its opposition the width of the counter, but addresses only counter length in its supplemental brief. See Opp’n 7 (“to the extent Plaintiff’s claims are based on transaction counters less than 36 inches in width, such a claim relies on a misapplication of ADA guidelines”); See generally Def.’s Br. ADAAG 904.4.1 does not contain specifications for counter width. 4 ADAAG 305 governs “clear floor or ground space.” 7 1 Reply 2. According to Johnson, “not providing 36 inches of clear counter space violates the 2 ADA.” Pl.’s Br. 5. He does not address the exception to ADAAG 904.4.1 in his supplemental 3 brief.5 In its supplemental brief, Defendant argues that the 36 inch minimum length requirement 4 5 in ADAAG 904.4.1 applies in establishments with a two-tiered sales counter, one for disabled use 6 and one for non-disabled use. According to Defendant, in that circumstance, ADAAG 904.4.1 7 requires that the “accessible” portion of the counter be at least 36 inches long and no higher than 8 36 inches. Defendant argues that the renovated counters in the Starbucks fall within an express 9 exception to the rule, which states, “[w]here the provided counter surface is less than 36 inches (915 mm) long, the entire counter surface shall be 36 inches (915 mm) high maximum above the 11 United States District Court Northern District of California 10 finish floor.” 36 C.F.R. § Pt. 1191, App. D. Defendant contends that the exception applies where 12 all customers share the same sales counter and the counter is less than 36 inches long. According 13 to Defendant, the exception requires only that the counter be no higher than 36 inches tall, with no 14 minimum length requirement. Defendant argues that since the counter surface provided to all 15 customers in the Starbucks is less than 36 inches long, ADAAG 904.4.1’s exception applies and 16 imposes no minimum length requirement. Def.’s Br. 2-3. The court is unable to resolve the parties’ dispute on the present record. The only evidence 17 18 about the post-renovation counters at the Starbucks is the statement that “[t]he remodel of [the 19 Starbucks] specifically includes a uniform height for transaction counters no higher than 34 inches 20 from the floor.” Pereira Decl. ¶ 8. There is no other evidence about the current height or length of 21 22 23 24 25 26 27 28 Johnson cites two cases from this district for the proposition that Defendant “has been sued repeatedly for crowding its counter with display items, merchandise and baskets causing the transaction counter to be less than the mandated 36-inches in width” and “has repeatedly lost this issue.” Pl.’s Br. 3-4; see Kalani v. Starbucks, 81 F. Supp. 3d 876, 887 (N.D. Cal. 2015) (holding that “no reasonable trier of fact could conclude that the point of sale counter satisfies the 36 inch length requirement,” where plaintiff’s expert stated that length of counter was only 35 inches, defendant admitted that it placed display and sale items on the counter, and plaintiff’s expert opined that counter measured only eight inches long when taking into account items covering the surface); Crandall v. Starbucks Corp., 249 F. Supp. 3d 1087, 1109 (N.D. Cal. 2017) (“The 2010 ADAAG requires accessible clear space on the counter be at least 36 inches wide and that the accessible portion of the counter top extend the same depth as the sales or service counter top.” (citing 2010 ADAAG 904.4.1, 904.4)). However, neither of these cases addressed the exception to ADAAG 904.4.1. 8 5 1 the counters. There is also no evidence in the record about whether and how merchandise and 2 other items are displayed on the counters, and how such displays impact the available space. In 3 the absence of a full record regarding the current, post-renovation counters at the Starbucks, the 4 court cannot determine whether the counters violate accessibility requirements. As such, any 5 decision on whether the applicable ADAAG requires at least 36 inches of clear counter space 6 would be advisory. Accordingly, summary judgment on Johnson’s ADA claim based on allegedly 7 crowded counters is denied. As previously discussed, Johnson concedes that, as a result of the renovation, the height of 9 the transaction counters and the door entrance hardware no longer present barriers. Therefore, the 10 aspects of his ADA claim that are based upon those former alleged barriers are dismissed as moot. 11 United States District Court Northern District of California 8 See, e.g., Indep. Living Res. v. Oregon Arena Corp., 982 F. Supp. 698, 771 (D. Or. 1997) (“[i]f 12 plaintiffs already have received everything to which they would be entitled, i.e., the challenged 13 conditions have been remedied, then these particular claims are moot absent any basis for 14 concluding that these plaintiffs will again be subjected to the same alleged wrongful conduct by 15 this defendant.” (citing City of Mesquite v. Aladdin’s Castle, Inc., 455 U.S. 283, 289 (1982))).6 16 B. 17 Johnson also moves for summary judgment on his Unruh Act claim. The Unruh Act Unruh Act Claim 18 provides that “[a] violation of the right of any individual under the [ADA] shall also constitute a 19 violation of” the Unruh Act. Cal. Civ. Code § 51(f). It authorizes statutory damages of “no less 20 than four thousand dollars ($4,000)” for each occasion on which a plaintiff was denied equal 21 access. Cal. Civ. Code § 52(a); Kohler v. Rednap, Inc., 794 F. Supp. 2d 1091, 1094 (C.D. Cal. 22 2011) (“a plaintiff must be denied full and equal access ‘on a particular’ occasion before he can 23 24 25 26 27 28 Although it is dismissed as moot, the court notes that Johnson’s ADA claim regarding the height of the transaction counter appears to be meritless on its face. He contends that the transaction counter was “too high” for Johnson to use, and offers evidence that the height of the pre-renovated counter was more than 34 inches from the floor. Wegman Decl. ¶ 5; Waters Report at 8. However, Johnson does not explain how a transaction counter that exceeds 34 inches in height violates accessibility standards. Johnson cites 1991 and 2010 standards that provide that transaction counters may not exceed a maximum of 36 inches above the floor. See Pl.’s Mot. 7. There is no record evidence that the transaction counter at issue ever exceeded a height of 36 inches. 9 6 1 recover statutory damages”). “Because the Unruh Act is coextensive with the ADA and allows for 2 monetary damages, litigants in federal court in California often pair state Unruh Act claims with 3 federal ADA claims.” Molski v. M.J. Cable, Inc., 481 F.3d 724, 731 (9th Cir. 2007). 4 A plaintiff can recover statutory damages for an Unruh Act claim if a violation of 5 construction-related accessibility standards “denied the plaintiff full and equal access to the place 6 of public accommodation on a particular occasion.” Cal. Civ. Code § 55.56(a). “A plaintiff is 7 denied full and equal access only if the plaintiff personally encountered the violation on a 8 particular occasion, or the plaintiff was deterred from accessing a place of public accommodation 9 on a particular occasion.” Cal. Civ. Code § 55.56(b). A plaintiff must demonstrate that he or she “experienced difficulty, discomfort, or embarrassment because of the violation” in order to 11 United States District Court Northern District of California 10 establish a denial of full and equal access. Cal. Civ. Code § 55.56(c). “The litigant need not prove 12 she suffered actual damages to recover the independent statutory damages of $4,000.” Molski, 13 481 F.3d at 731; see also Botosan v. Paul McNally Realty, 216 F.3d 827, 835 (9th Cir. 2000) 14 (explaining that “[t]he statute lists actual damages and statutory damages as two separate 15 categories of damages that a plaintiff may recover”). Moreover, “even if a defendant has removed 16 barriers to access and thereby mooted the plaintiff’s ADA claim, those remedial measures will not 17 moot [an Unruh Act] claim for damages.” Johnson v. Wayside Property, Inc., 41 F. Supp. 3d 973, 18 980-81 (E.D. Cal. 2014) (citations omitted). Here, Johnson requests an award of $8,000, representing $4,000 in Unruh Act statutory 19 20 damages for each of his two visits to the Starbucks. Mot. 10-11. Defendant does not dispute that 21 the door hardware at the entrance of the Starbucks violated accessibility standards.7 It also does 22 not dispute that Johnson encountered this barrier. Johnson states that he experienced difficulty, 23 24 25 26 27 28 7 Johnson argues that the door hardware violated 1991 Standard 4.13.9 and 2010 Standard 404.2.7. Pl.’s Mot. 7. Standard 4.13.9 provides that “[h]andles, pulls, latches, locks, and other operating devices on accessible doors shall have a shape that is easy to grasp with one hand and does not require tight grasping, tight pinching, or twisting of the wrist to operate.” 28 C.F.R. § Pt. 36, App. D. Standard 404.2.7 provides that “[h]andles, pulls, latches, locks, and other operable parts on doors and gates shall comply with 309.4.” 36 C.F.R. § Pt. 1191, App. D. Standard 309.4 states that “[o]perable parts shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist.” Id. 10 1 discomfort, frustration, and embarrassment when he had difficulty opening the door to the 2 Starbucks and “had to attempt to open the door several times before [he] could enter.” Johnson 3 Decl. ¶¶ 8, 10. Defendant’s sole argument in opposition to Johnson’s motion for summary 4 judgment on his Unruh Act claim is that that the court should decline to exercise supplemental 5 jurisdiction over the state law claim because Johnson’s ADA claims are moot. As discussed 6 above, the record does not support a finding of mootness with respect to the portion of the ADA 7 claim that is based on crowded counter space. Therefore, there is no basis for the court to decline 8 to exercise jurisdiction over the Unruh Act claim. The court concludes that Johnson has established that he is entitled to statutory damages 9 for his April 2015 and December 2015 visits to the Starbucks. Accordingly, the court grants 11 Johnson’s motion for summary judgment on the Unruh Act claim based on the door hardware 12 barrier, and awards him $8,000 in statutory damages. 13 IV. 14 CONCLUSION For the foregoing reasons, Johnson’s motion for summary judgment is granted in part and 15 denied in part. The ADA claims based on the door entrance hardware and the height of the 16 transaction counters are dismissed as moot. The court grants Johnson’s motion for summary 17 judgment on his Unruh Act claim and awards $8,000 in statutory damages. Johnson’s motion for 18 summary judgment on his ADA claim based on allegedly crowded counters is denied. This is the 19 only remaining claim in the case. parties shall file an updated joint case management conference statement by November 14, 2018. 22 S onn Judge D I ______________________________________ Donna M. Ryu United States Magistrate Judge yu RT 27 a M. R ER H 28 11 R NIA 26 ERED FO 25 Dated: October 17, 2018 ORD T IS SO NO 24 IT IS SO ORDERED. RT U O 23 S DISTRICT TE C TA LI 21 A further case management conference is set for November 21, 2018 at 1:30 p.m. The A 20 UNIT ED United States District Court Northern District of California 10 N F D IS T IC T O R C

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