Perfect 10, Inc. v. Visa International Service Association et al

Filing 48

Memorandum in Opposition to Motions to Dismiss filed by Perfect 10, Inc.. (Rothschild, Stephen) (Filed on 10/18/2004)

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Perfect 10, Inc. v. Visa International Service Association et al Doc. 48 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 1 of 24 1 KING, HOLMES, PATERNO & BERLINER LLP 2 STEPHEN D. ROTHSCHILD, ESQ., STATE BAR NO. 132514 3 LOS ANGELES, CALIFORNIA 90067-4506 4 TELEPHONE: (310) 282-8989 5 HOWARD E. KING, ESQ., STATE BAR NO. 077012 E-MAIL: 1900 AVENUE OF THE STARS, 25TH FLOOR FACSIMILE: (310) 282-8903 ROTHSCHILD@KHPBLAW.COM 6 JOHN R. YATES (State Bar No. 120344) 7 11601 Wilshire Boulevard, Suite 600 8 E-MAIL: JEFFREY N. MAUSNER (State Bar No. 122385) BERMAN, MAUSNER & RESSER Los Angeles, California 90025-1742 JEFFMAUSNER@BMRLAW.COM TELEPHONE: (310) 473-3333 9 FACSIMILE: (310) 473-8303 10 DANIEL J. COOPER (State Bar No. 198460) 11 12 13 14 15 16 General Counsel, Perfect 10, Inc. Attorneys for Plaintiff PERFECT 10, INC. UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA - SAN FRANCISCO DIVISION PERFECT 10, INC., a California Plaintiff, vs. ASSOCIATION; FIRST DATA CORP, a corporation; CARDSERVICE INTERNATIONAL, INC., a corporation; MASTERCARD INTERNATIONAL INCORPORATED, a corporation; HUMBOLDT BANK, a national banking association; and DOES 1 through 100, inclusive, Defendants. CASE NO. C 04-00371 JW (PVT) [Assigned for all purposes to Judge James Ware] Action Commenced: January 28, 2004 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMORANDUM OF POINTS AND AUTHORITIES Date: Time: Ctrm: November 15, 2004 9:00 a.m. 8 17 corporation,, 18 19 20 VISA INTERNATIONAL SERVICE 21 22 23 24 25 26 27 28 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES Dockets.Justia.com 1 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 2 of 24 1 Plaintiff Perfect 10, Inc. ("plaintiff" or "Perfect 10") respectfully submits the 2 following memorandum of points and authorities in support of its combined 3 opposition to the motions of (1) defendant Visa International Service Association, 4 and (2) First Data Corp., Cardservice International, Inc., MasterCard International 5 Incorporated, and Humboldt Bank, to dismiss Perfect 10's first amended complaint 6 (the "FAC"). 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 2 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 3 of 24 1 2 3 MEMORANDUM OF POINTS AND AUTHORITIES I. INTRODUCTION Each year, intellectual property worth billions of dollars is stolen by thieves 4 who illegally copy movies, software, and images, including images owned by 5 Perfect 10. The thieves generally operate from hidden locations around the world, 6 unfindable and unserveable, able to operate anonymously only via the use of credit 7 cards. This grand-scale theft cannot occur without the material help of middle men 8 who, in exchange for a percentage of the sale proceeds of each specific transaction, 9 make the distribution of the stolen material possible. 10 Dismissal of plaintiff's claims at the pleading stage would effectively be an 11 endorsement of a public policy of absolving from any liability all middlemen who 12 make the distribution of the stolen materials possible for a fee, whatever the extent 13 and magnitude of their involvement. Adopting such a blanket approach would leave 14 intellectual property holders, whether they be Microsoft, MGM Studios, or Perfect 15 10, with no practical recourse to enforce their property rights. 16 Critically, therefore, this case presents the question whether the financial 17 middle men involved in this massive theft of intellectual property are automatically 18 exempt from liability under any law, including the Copyright Act, despite well19 founded allegations of their deliberate, knowing participation in the distribution of 20 such stolen intellectual property. 21 22 A. Supervision and Material Contribution Although defendants urge the Court to see them as akin to public utilities, this 23 analogy bears little relationship to the truth. The differences between a utility and 24 defendants are apparent at the most basic and obvious level. For example, utilities 25 cannot refuse to provide service to anyone with an address and a deposit. In 26 contrast, this is exactly what defendants have done to Perfect 10, as Perfect 10 has 27 been denied the ability to accept VISA cards for its new websites. (FAC, ¶ 84). 28 KING, HOLMES, PATERNO & BERLINER LLP Moreover, also unlike a utility, even before defendants "turn on the switch" 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 3 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 4 of 24 1 and provide the thieves with their internet merchant accounts and processing 2 services, all defendants exercise their right to supervise and control that internet 3 merchant. For example, internet merchants are specifically required by each 4 defendant's rules to comply with applicable law, their contractual obligations to 5 defendants, and defendants' extensive rules and regulations. In addition to that 6 overarching supervision, defendants also supervise individual consumer charges, 7 deciding which ones to honor and which to reject. In the process, defendants create 8 and retain records of each transaction, including the identity of the internet merchant 9 and, therefore, the nature of the product or service being sold. 10 In addition to credit worthiness, defendants require internet merchants to 11 warrant that their businesses do not violate any laws and that they have the right to 12 sell their products. If those representations turn out to be false, defendants require 13 internet merchants to pay penalties and to indemnify defendants against losses that 14 flow from the illegality. Internet merchants must advertise defendants' logos on 15 their websites. Merchants cannot change the type of business they do without 16 defendants' express approval. 17 Only after internet merchants agree to comply with each of defendants' 18 requirements do the VISA and MasterCard defendants allow licenses to be issued to 19 participate in the Visa or MasterCard networks. Thereafter, all defendants monitor 20 merchants, always reserving (but not always exercising) the right and ability to 21 discontinue services or impose fines at any time for illegal business practices or 22 rules violations. Then, defendants actively examine and affirmatively choose to 23 honor or dishonor every single transaction presented to them. 24 Defendants know that, when they honor a charge, the direct and immediate 25 result is that a product or service, or the right to receive it, passes from the merchant 26 to the consumer. If defendants are on notice that the merchant's business consists of 27 selling access to infringing images--which defendants herein concede they are for 28 purposes of the instant motions--defendants know that each time they approve a KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 4 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 5 of 24 1 charge they are participating in the publication of such images. 2 3 4 B. Applying the Ninth Circuit's Analysis in Grokster Establishes That Defendants Have Stated Claims for Relief After this Court granted defendants' first motion to dismiss, the Ninth Circuit 5 in Grokster clarified secondary liability for copyright infringement. In contrast to 6 defendants' gloss, a thorough reading of Grokster and the cases upon which it relies 7 establishes that plaintiff has alleged facts that show that defendants can and should 8 be held legally accountable. Further, plaintiff's first amended complaint alleges 9 additional facts that address each of the concerns this Court stated in its order 10 granting the prior motion. 11 This Court has made it clear that it is inclined to dismiss this case, with 12 prejudice. Plaintiff respectfully requests that the Court reconsider its views in light 13 of Grokster and the new allegations, and deny the instant motion, in its entirety. 14 15 16 II. STATEMENT OF FACTS A. The August 5, 2004 Order In its order granting defendants' prior motion to dismiss ("the Order"), this 17 Court identified the following issues with respect to plaintiff's claims for secondary 18 copyright infringement against all defendants.1 19 20 1. Vicarious Infringement The Order stated that plaintiff failed to allege facts sufficient to show the right 21 and ability to control the infringing activities. The bases for the ruling were the 22 Court's findings that (1) infringing websites could continue their alleged infringing 23 conduct if defendants rescind their services; (2) defendants cannot dictate the 24 websites' content; and (3) the websites are not bound by defendants' internal 25 1 The Court raised the same or similar issues with respect to plaintiff's noncopyright claims. Those issues are addressed in the discussions of those and other 27 claims at sections V and VI, below. 26 28 KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 5 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 6 of 24 1 regulations because defendants have no "contractual right to dictate the websites' 2 content" or to prevent the infringing conduct.2 3 4 2. Contributory Infringement The Order stated that with respect to contributory infringement, plaintiff had 5 to allege "a relationship between the financial services provided by defendants and 6 the alleged infringing activity as opposed to the mere operation of the website 7 business." The bases for the ruling were (1) defendants' services are "content 8 neutral"; (2) defendants do not promote the websites; (3) defendants do not have 9 content-specific regulations; (4) Stolen Content Websites can obtain credit card 10 processing services elsewhere or accept alternate means of payment; and (5) 11 defendants do not contribute to the copying and distribution of plaintiff's images. 12 13 14 B. Allegations of The Amended Complaint That Respond to the Order Although the Order stated that defendants had no right and ability to dictate 15 and/or control content, the Amended Complaint contains allegations contrary to this 16 finding. Specifically, it states, "[p]ursuant to Visa and MasterCard rules and 17 regulations, and to the contractual rights they insist upon, defendants direct 18 merchants who accept their credit cards and who operate internet websites to alter or 19 delete contents of those websites in order to comply with laws and/or Visa and 20 MasterCard rules, regulations, and policies." (FAC, ¶ 20). Defendants also inspect 21 websites (FAC, ¶ 26). Moreover, defendants use more subtle techniques to direct 22 merchants to change their content, including confiscating any deposits or monies 23 owed to webmasters, and terminating any automatic, periodic customer billings 24 which webmasters would normally receive from their existing clients. (FAC ¶¶ 21, 25 22, 29). 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP The Court did find that plaintiff had alleged sufficiently that defendants receive a financial benefit from the infringing conduct. 2914.060\46039.1 2 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 6 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 7 of 24 1 Second, although the Order stated that infringing websites could continue 2 their alleged infringing conduct if defendants rescinded their services, the FAC 3 specifically alleges that the "Stolen Content Websites cannot exist without the 4 knowledge and direct participation of the financial institutions that process the credit 5 card transactions for such unlawful material ... ." (FAC, ¶ 7). The reason Perfect 10 6 has made this allegation is that without the assistance defendants provide, the 7 infringing activity would be devoid of any commercial viability, and the unlawful 8 distribution of infringing content from Stolen Content Websites would disappear. 9 For example, merchant banks (e.g., Humboldt) directly, and indirectly through 10 intermediaries that they supervise and control, provide the infringing webmaster 11 with a merchant account. Without the merchant account, the infringing webmaster 12 would not be able to process any credit cards or electronic checks and would, as 13 alleged in the FAC, be unable to exist. (FAC ¶¶ 7, 35). 14 Third, although the Order stated that, "[t]he allegedly infringing websites 15 could employ intermediate payment services if defendants terminated their merchant 16 accounts," this is not correct. In the FAC, plaintiff alleges that it cannot process 17 Visa cards for its new website(s), whether through intermediate payment services or 18 otherwise. (FAC, ¶ 84). Perfect 10 did not discover this until after it filed its 19 original complaint. Furthermore, the Court's finding that "[t]he websites could also 20 use alternate forms of payment such as personal checks, money orders, debit cards, 21 or other credit card providers" is contrary to Perfect 10's allegation that "Stolen 22 Content Websites cannot exist without the knowledge and direct participation of the 23 financial institutions that process the credit card transactions for such unlawful 24 material." (FAC, ¶ 7). It simply is not feasible for someone in the United States or 25 Australia who wanted to access a website that was hosted in Bulgaria or Vanuatu to 26 send a personal check to Bulgaria or Vanuatu and then wait several weeks to get a 27 password after the check arrived and cleared a U.S. bank. 28 KING, HOLMES, PATERNO & BERLINER LLP Fourth, although the Order stated that defendants' regulations are content2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 7 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 8 of 24 1 neutral, Perfect 10 has alleged that defendants have enacted, though not enforced, 2 regulations specifically aimed at a specific genre of content--i.e., celebrity 3 pornographic websites, which is where the vast majority of Perfect 10 infringements 4 at issue in this case have been found. Through defendants' merchant agreements, 5 those regulations are binding on Stolen Content Websites. 6 In addition to the foregoing, plaintiff incorporates the statement of facts in its 7 opposition to defendants' prior motion to dismiss. The following identifies the 8 allegations that pertain to right and ability to supervise and material contribution. 9 Each Stolen Content Website merchant has a contract with defendant First 10 Data Corp. ("FDC") and/or defendant Cardservice International, Inc. ("CSI") 11 (collectively, the "Acquirer(s).) Exhibit "1" to the FAC is a typical merchant 12 agreement. (FAC, ¶ 16.) The Acquirers act as the agents of member banks, 13 including defendant Humboldt Bank. (FAC, ¶ 12.) Therefore, references to 14 "Acquirers" herein include Humboldt. 15 Each time a consumer presents a MasterCard or Visa to pay for stolen 16 content, the Acquirer immediately presents that transaction to Visa or MasterCard. 17 Visa and/or MasterCard examine the transaction and authorize or reject it. 18 (FAC, ¶ 10.) If they approve the transaction, the Acquirer then purchases it 19 from the merchant at a discount. Since the process occurs electronically, the 20 merchant receives the net proceeds immediately after defendants authorize the sale. 21 (FAC, ¶ 11.) Visa and MasterCard receive a fee on each and every transaction. 22 (FAC, ¶ 13.) 23 Visa and MasterCard administer their credit card networks, imposing rules 24 and regulations on Acquirers and member banks, which the Acquirers enforce on 25 behalf of the associations. Defendants prohibit the Acquirers from providing 26 services to merchants engaged in illegal activity, require them to investigate 27 merchants suspected of illegal activity, and require them to terminate merchants that 28 they find are engaged in illegal activity. Visa and MasterCard also require KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 8 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 9 of 24 1 Acquirers to terminate merchants with excessive customer complaints of fraudulent, 2 unauthorized or otherwise improper charges (something Stolen Content Websites 3 are prone to). (FAC, ¶ 14.) 4 Acquirers enter into formal, written agreements with merchants, pursuant to 5 which merchants gain access to the Visa and MasterCard networks. Acquirers 6 impose many of the terms and conditions in the merchant agreements because Visa 7 and MasterCard rules require them to do so. (FAC, ¶ 15.) Those merchant 8 agreements include the following provisions: 9 1. 2. Merchants have to accept all MasterCard and Visa charge cards Merchants have to display defendants' promotional materials with 10 presented to them. (FAC, Ex. 1, ¶ 1.01.) 11 12 defendants' proprietary names and symbols, unless they are "expressly exempted" 13 by Visa or MasterCard. (FAC, Ex. 1, ¶ 1.02.) Pursuant to the merchant agreements, 14 merchants also have to allow defendants to use the merchants' names in defendants' 15 advertisements and promotions. (FAC, ¶ 28.) 16 3. In a paragraph entitled "COMPLIANCE WITH LAW", defendants 17 expressly require every merchant "to comply with all laws, ordinances and 18 regulations applicable to" its business and to "warrant[] that it has the right to sell 19 the products it sells and to use the names it uses." (FAC, Ex. 1, ¶ 3.01.) 20 4. Defendants direct Internet merchants to alter or delete contents of their 21 websites in order to comply with laws and/or Visa and MasterCard rules, regulations 22 and policies. (FAC, ¶ 20.) 23 5. When MasterCard or Visa learn a merchant is guilty of illegal, 24 fraudulent, or otherwise improper business practices, their regulations require them 25 to cause member banks to investigate and, depending on the nature of the 26 misconduct, terminate the merchants. (Id.) 27 6. Defendants reserve the contractual right to terminate a merchant 28 "immediately" if the merchant "violates any term, condition, covenant or warranty KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 9 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 10 of 24 1 of this Agreement." (FAC, ¶ 21, Ex. 1, ¶ 3.04(b).) 2 7. When defendants exclude merchants from their systems, Visa and 3 MasterCard rules prohibit Acquirers and member banks from providing charge card 4 processing services to that merchant, directly or indirectly through third party 5 aggregators. (FAC, ¶ 22.) 6 8. 9. Defendants require merchants to use defendants' preapproved forms in Defendants dictate what products and services a merchant sells. 7 all credit card transactions. (FAC, ¶ 23, Ex. 1, ¶ 7.01.) 8 9 Merchants cannot sell different products without defendants' express pre-approval. 10 (FAC, ¶ 24.) 3 11 10. Defendants control the amount of credit card sales merchants make 12 each month. Since defendants know that virtually all of the Stolen Content 13 Websites' business is done through charge card payments, defendants knowingly 14 expand the volume of illegal transactions in which the Stolen Content Websites 15 engage each time defendants increase the volume limits of such websites. 16 (FAC, ¶ 25.) Defendants also know that withdrawing their licenses would put the 17 Stolen Content Websites out of business. 18 11. To obtain a license to participate in the Visa and MasterCard networks, 19 defendants require internet merchants to establish that they are financially 20 responsible and that their owner/operators have acceptable backgrounds and 21 business practices. Defendants inspect each merchant's website, business premises, 22 merchants' bank statements, tax returns, credit reports, and other private 23 information. Based on reviews of Stolen Content Websites applying for merchant 24 25 Visa's discussion about Macy's and Pizza Hut, at page 11, note 5 of its motion, takes this allegation to an absurd level. A practical example of defendants' control 26 is that a neighborhood shoe store would need approval to go into the pizza business. Another is that a website selling magazine subscriptions would need defendants' 27 approval to sell the ability to download adult images. 28 KING, HOLMES, PATERNO & BERLINER LLP 3 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 10 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 11 of 24 1 accounts, defendants know when Stolen Content Websites maintain no physical 2 presence in the United States in order to evade criminal and civil liability for their 3 illegal conduct. (Id., ¶ 26.) 4 12. When merchants incur excessive chargebacks, defendants impose even 5 more limitations and require even more detailed information about their businesses. 6 (Id., ¶ 27.) 7 13. Defendants require questionable merchants, such as the Stolen Content 8 Websites, to maintain substantial reserve accounts with Humboldt in order to secure 9 potential losses as a result of their illegal business practices. (Id., ¶ 29.) 10 In addition to the foregoing, defendants have special rules and regulations that 11 apply specifically to a special class of merchants that defendants have dubbed "High 12 Risk Sponsored Merchants." Stolen Content Websites are High Risk Sponsored 13 Merchants. (FAC, Ex. 3, pp. 6-8.) Third parties that defendants control, called 14 Internet Payment Service Providers, submit charges for payments on behalf of High 15 Risk Sponsored Merchants. (Id.) In addition to the transaction processing fees and 16 high discount rates, Visa charges "High Risk" merchants an extra $500 to join the 17 program, plus membership dues of $250 per year. (Id., Ex. 3, p. 8.) 18 Defendants exert even more control over those Stolen Content Websites that (1) Members known by Visa to be processing transactions for such websites will be required to confirm to Visa that any celebrity porn site merchant with whom they have a business relationship does not sell material that would cause the Member to violate Visa regulations prohibiting illegal transactions. (2) Members registering new celebrity porn site merchants will be required to provide Visa with documentation to demonstrate that the content sold at such websites will not cause the Member to violate Visa regulations that prohibit illegal transactions. (3) Members that have registered merchants whom Visa believes pose higher chargeback and financial risk (which include many adult-content websites) are required to validate the ownership of the sites. 2914.060\46039.1 19 feature "celebrity porn." The additional rules include the following: 20 21 22 23 24 25 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 11 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 12 of 24 1 Id., Ex. 3. 2 3 4 5 III. DEFENDANTS ARE VICARIOUSLY LIABLE BECAUSE THEY HAVE THE RIGHT AND ABILITY TO SUPERVISE INFRINGING WEBSITES A variety of factors, not all of which must be present in each case, 6 demonstrate the right and ability to supervise copyright infringers. In Fonovisa, Inc. 7 v. Cherry Auction, Inc., 76 F.3d 259 (9th Cir. 1996), plaintiff stated a claim for 8 vicarious infringement by alleging that defendant swap meet operator (1) controlled 9 and patrolled the premises where vendors sold their infringing recordings; (2) had 10 the ability to control the vendors because it had the right to terminate them for any 11 reason; (3) promoted the swap meet; and (4) controlled customers' access. 12 In A&M Records, Inc. v. Napster, Inc., 239 F.3d 1004, 1023-1024 (9th Cir. 13 2001), defendant had (1) "the right to control access to its system," (2) the "right 14 and ability to police its system," and (3) the ability to locate infringing material 15 through its indexing system. In UMG Recordings, Inc. v. Sinnott, 300 F.Supp.2d 16 993 (C.D. Cal. 2004), defendant flea market owner (1) ran the flea market, (2) set its 17 rules and regulations, (3) reserved the right to inspect merchandise and to refuse or 18 cancel rentals, (4) restricted the type of merchandise sold, and (5) employed security 19 guards to enforce the rules. Defendant's "security personnel can, and have, ejected 20 both customers and vendors for violating these rules." Id., at 995. 21 After this Court granted defendants' earlier motion to dismiss, the court in 22 Metro-Goldwin-Mayer Studios, Inc. v. Grokster, Ltd., 380 F.3d 1154 (9th Cir. 2004) 23 held that distributors of peer-to-peer software who did not index infringing files 24 were not secondarily liable for copyright infringement. The court used the examples 25 of a dance hall operator and a landlord, also discussed in Fonovisa, to illustrate the 26 difference between having the right and ability to supervise and not having it. 27 Citing Fonovisa, 76 F.3d at 262, the court in Grokster held as follows: 28 KING, HOLMES, PATERNO & BERLINER LLP Allocation of liability in vicarious copyright liability cases has developed 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 12 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 13 of 24 1 from a historical distinction between the paradigmatic "dance hall operator" and 2 "landlord" defendants. ... The dance hall operator is liable, while the landlord 3 escapes liability, because the dance hall operator has the right and ability to 4 supervise infringing conduct while the landlord does not. ... Thus, the "right and 5 ability to supervise" describes a relationship between the defendant and the direct 6 infringer. 7 The court then identified a number of "salient characteristics" of the right and 8 ability to supervise which are often, but "not always" present. They are (1) "a 9 formal licensing agreement between the defendant and the direct infringer," (2) the 10 right to block access to users, (3) requiring users to register in order to access a 11 system, (4) promoting the infringers, (5) the ability to block access to customers of 12 the infringers, (6) the ability to control infringers through rules and regulations, and 13 (7) maintenance of "central indices or files." (Id. at 1164-1165.) Each factor need 14 not be present for there to be liability. 15 Defendants in Grokster did not have the right and ability to supervise the 16 infringing parties because they (a) did not have formal licensing agreements with the 17 infringers, (b) did not have the ability to block access to individual users, (c) did not 18 require users to register with them, (d) did "not operate an integrated service ... 19 which they monitor and control," and (e) were completely decentralized. (Id. at 20 1165-1166.) 21 In contrast, defendants in the case at bar are analogous to, but have much 22 more control than, dance hall operators, and have nothing in common with "a 23 landlord who lack[s] knowledge of the infringing acts of its tenant and who 24 exercised no control over the leased premises." See Fonovisa, 76 F.3d at 262. 25 While a dance hall operator controls the activities in his dance hall, defendants 26 control the dissemination and market for stolen materials worldwide. By 27 eliminating a Stolen Content Website's ability to sell stolen materials via 28 MasterCard or Visa cards, defendants can stop sales to the vast majority of the KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 13 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 14 of 24 1 world's consumers. By terminating the Stolen Content website's merchant account, 2 defendants can shut down sales of stolen materials almost completely. This level of 3 control over the worldwide distribution of stolen materials dwarfs any similar 4 control in other cases where liability was found. In this case, defendants have each 5 of the "salient characteristic[s]" of the right and ability to supervise, including those 6 that were absent in Grokster. 7 First, defendants' merchant agreement constitutes "a formal licensing 8 agreement between the defendant and the direct infringer." (Grokster, 380 F.3d at 9 1164.) "The meaning of `license' ... is permission or authority to do a particular 10 thing or exercise a particular privilege." Galvan v. Superior Court, 70 Cal.2d 851, 11 856 (1969). Acquirers, under the auspices of and pursuant to the rules and 12 requirements imposed by MasterCard and Visa, grant merchants permission to 13 exercise the privilege of accepting their credit cards. 14 Second, defendants have "an express policy reserving the right to block 15 infringers' access," including for the illegal conduct alleged in the FAC. (FAC, ¶¶ 16 20, 21, Ex. 1, ¶ 3.04(b); see Grokster, 380 F.3d at 1165.) 17 Third, defendants' merchant agreements serve the same function as the 18 registrations referenced in the cases, although they also impose control in many 19 other respects. 20 Fourth, defendants require merchants to display their logos in order to 21 promote use of defendants' credit cards in order to increase sales volume and 22 thereby increase defendants' revenue. 23 Fifth, defendants have the ability to block customers' access by declining 24 their charges, which effectively eliminates most of the worldwide market for the 25 stolen materials. 26 Sixth, defendants have the ability to confiscate money owed to "Stolen 27 Content" webmasters, and to prevent "Stolen Content" webmasters from processing 28 rebills on existing accounts, which is a major portion of the "Stolen Content" KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 14 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 15 of 24 1 webmaster's business. For example, if a Stolen Content webmaster has 2,000 2 members who each pay $30 a month, the webmaster would receive $60,000 a month 3 in rebills, which would immediately stop if defendants terminated their services. 4 This type of stranglehold over the infringer's business was not present in any of the 5 other cases where liability was found. 6 7 Seventh, defendants control merchants through their "rules and regulations". Finally, defendants maintain records of all transactions, both those between 8 merchants and customers and those between merchants and defendants. Since for 9 purposes of the instant motion defendants do not dispute that they have notice of the 10 Stolen Content Websites' illegal sales, defendants know from their records of a 11 Stolen Content Website's charges each time an illegal transaction occurs. 12 Defendants' reliance on the district court's opinion in Adobe Systems 13 Incorporated v. Canus Productions, Inc., 173 F.Supp.2d 1044 (C.D. Cal. 2001), is 14 misplaced. First, that case had survived the pleading stage and the court was ruling 15 on a motion for summary judgment. Second, the court denied summary judgment 16 because there were questions of fact as to whether defendant computer fair operator 17 had the right and ability to supervise vendors. Specifically, the court found 18 questions of fact as to whether defendant had enough security personnel to exert 19 control and whether the small number of defendant's security personnel were 20 capable of locating and recognizing infringing products. 21 In the case at bar, plaintiff has alleged that defendants employ specific 22 measures to assure their control over merchants and their ability to locate products 23 that merchants have no right to sell. Plaintiff has alleged that defendants impose a 24 web of rules and regulations on merchants, that defendants inspect merchants and 25 their websites as a matter of course, and that defendants are aware of each and every 26 infringing transaction. Indeed, defendants' acceptance of a charge serves the 27 function of a switch that immediately opens the gate for publication of the infringing 28 material. Plaintiff has alleged more facts showing defendants' right and ability to KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 15 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 16 of 24 1 supervise than were present in any of the cases where courts found that defendants 2 were or could be found vicariously liable for copyright infringement. That is not 3 surprising in view of the strict control that defendants exert over merchants and 4 consumers. 5 Finally, although Stolen Content Websites would not be able to find 6 alternative processing if defendants used their right and ability to enforce their rules 7 evenhandedly, whether infringing merchants can obtain charge card processing 8 elsewhere is a red herring. Vendors in Fonovisa could find other swap meets. The 9 kids who used Napster now use Grokster. The issue in this motion is defendants' 10 relationship with the infringing merchants, not speculation about the existence of 11 potential relationships with third parties. 12 In the Order, this Court suggested that, since Perfect 10 was able to obtain 13 processing after defendants put it on the black list, therefore Stolen Content 14 Websites could also obtain processing elsewhere, somehow reducing the materiality 15 of defendants' contributions. First, as previously discussed, defendants have 16 severely curtailed Perfect 10's ability to obtain processing, so that Perfect 10 cannot 17 accept Visa cards on new websites. Second, even if it were relevant, which it is not, 18 whether Stolen Content Websites could obtain processing elsewhere is a question of 19 fact not appropriate for a Rule 12(b)(6) motion. Whether merchants that defendants 20 terminate because their businesses consist wholly of illegal transactions could obtain 21 processing is a question of fact, not a question of law. Accordingly, plaintiff has 22 alleged facts sufficient to state a claim for vicarious copyright infringement. 23 24 25 IV. PLAINTIFF HAS STATED A CLAIM FOR CONTRIBUTORY COPYRIGHT INFRINGEMENT Perfect 10 has alleged that "Stolen Content Websites cannot exist without the 26 knowledge and direct participation of the financial institutions that process the credit 27 card transactions for such unlawful material" (FAC, ¶ 7). 28 KING, HOLMES, PATERNO & BERLINER LLP Defendants' financial support effectively eliminates the need for any physical 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 16 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 17 of 24 1 "site and facilities". Solely due to defendants' support, Stolen Content Websites 2 need only a computer to operate, and can do so from any location in the world, 3 effectively immunizing them from civil liability. Indeed, defendants' involvement is 4 tantamount to a virtual "site and facilities" contribution. Defendants record each 5 transaction and are the virtual conduit for each transaction. Defendants provide the 6 financial forum for the infringements. 7 In addition, defendants have the right and ability to terminate or suspend 8 merchants and their customers. Nor are defendants' services content neutral, 9 because defendants evaluate each merchant based, among other things, on the 10 legality of the enterprise. Plaintiff has alleged that the infringing websites could not 11 survive without the ability to accept credit cards in payment of their illegal 12 transactions. Whether that is true is a question of fact. 13 The Grokster court was clear that providing "site and facilities" is not the 14 only indicia of liability. See Grokster, 380 F.3d at 1163 (material contribution 15 requires provision of "`site and facilities' for infringement, and/or otherwise 16 materially contributing to direct infringement." (Emphasis added.) An example of 17 a non-"site and facilities" case in which the court found secondary liability for 18 copyright infringement is A & M Records, Inc. v. General Audio Video Cassettes, 19 Inc., 948 F.Supp. 1449 (C.D. Cal. 1996). In that case the court held a defendant that 20 sold blank audio tapes knowing that the buyers intended to use them to illegally 21 copy copyrighted material materially contributed to the infringement because 22 defendant's contribution to the infringement was "at least as significant as the 23 contribution made by the swap meet in Fonovisa." (Id., 1456) 24 Defendants' material contribution in the case at bar vastly exceeds that 25 present in other cases where liability was found because without defendants' 26 provision of a merchant account and the ability to process MasterCard and Visa 27 cards, infringers would not be able to function viably in any location. In the site and 28 facilities cases defendants only provided vehicles for infringement. Here, KING, HOLMES, PATERNO & BERLINER LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 17 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 18 of 24 1 defendants control, are "virtually present" at, and pass on the validity of, each 2 individual transaction. As previously stated, no court has held that a defendant must 3 be the only means of support available to materially contribute, and even if that 4 were the criteria, whether websites could obtain processing elsewhere is a question 5 of fact. Nevertheless, without defendants' provision of a merchant account and 6 ability to process MasterCard and Visa charges, the vast preponderance of infringers 7 would lose their ability to sell to most consumers worldwide. 8 Plaintiff's allegations of material contribution (knowledge is already 9 conceded for purposes of this Motion) fall comfortably within the parameters of the 10 other cases in this Circuit in which secondary infringement has been found. 11 12 13 14 15 V. PLAINTIFF HAS ALLEGED FACTS SUFFICIENT TO STATE CLAIMS FOR TRADEMARK INFRINGEMENT A. Contributory Trademark Infringement A defendant is liable for contributory trademark infringement if it "(1) 16 intentionally induces another to infringe on a trademark or (2) continues to supply a 17 product knowing that the recipient is using the product to engage in trademark 18 infringement." Fonovisa v. Cherry Auction, Inc., 76 F.3d 259, 264 (9th Cir. 1996) 19 (emphasis added). Defendants are liable under both of these standards for the same 20 reasons that they are secondarily liable for copyright infringement. 21 Defendants knowingly induce the Stolen Content Websites to infringe 22 plaintiff's trademarks. Indeed, defendants provide the ultimate inducement: 23 payment for products and services. The Acquirers actually purchase individually 24 from the websites every credit card charge of stolen material. (FAC, ¶ 9.) 25 Therefore, the Acquirers provide the Stolen Content Websites with a direct incentive 26 for each sale. Since defendants fund the websites, defendants provide the financial 27 incentive for the websites' operations. 28 KING, HOLMES, PATERNO & BERLINER LLP Defendants also satisfy the alternative test for liability. Defendants do not 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 18 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 19 of 24 1 dispute that they are on notice that the Stolen Content Websites' use their product, 2 charge card transactional services, to infringe plaintiff's trademarks. Moreover, 3 defendants do not merely provide the ability to accept credit cards. Defendants' 4 contributions include licensing merchants to use an entire financial system. 5 Defendants also monitor and apply strict regulations to each and every transaction, 6 unilaterally deciding which ones to decline and which ones to accept. 7 8 B. Vicarious Trademark Infringement Plaintiff has also alleged facts sufficient to state a claim for vicarious 9 trademark infringement, because defendants and the Stolen Content Websites "have 10 an apparent or actual partnership, having authority to bind one another in 11 transactions with third parties or exercise joint ... control over the infringing 12 product." Hard Rock Café Licensing Corp. v. Concession Services, Inc., 955 F.2d 13 1143, 1150 (9th Cir. 1992). Defendants and the websites are in a symbiotic 14 financial partnership pursuant to which the websites operate their businesses 15 according to defendants' rules and regulations and defendants share the profits, 16 transaction by transaction. 17 Defendants and the websites have authority to bind each other in transactions 18 with third parties. When defendants accept a charge, their agreement with the 19 websites binds them to process the charge and to cause the consumer's account to be 20 debited. Defendants' acceptance of a charge binds merchants to provide promised 21 products to third parties. It also requires merchants to adhere to the charge back 22 system, pursuant to which merchants must refund fraudulent or otherwise improper 23 charges. Accordingly, plaintiff has stated claims for contributory and vicarious 24 trademark infringement. 25 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP VI. PLAINTIFF HAS ALLEGED FACTS SUFFICIENT TO STATE ITS REMAINING CLAIMS A. Rights of Publicity Defendants aid and abet Stolen Content Websites' theft of plaintiff's rights of 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 19 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 20 of 24 1 publicity for the same reasons that they are liable for vicarious and contributory 2 copyright infringement. As set forth above, defendants "affirmatively participate" 3 in the websites' overall business and in each individual charge transaction. Emery v. 4 Visa International Service Association, 95 Cal.App.4th 952, 962. 5 Defendants' participation includes, but is not limited to, that they require 6 websites to warrant the legality of their products; defendants require websites to 7 follow defendants' rules and regulations; defendants review websites and their 8 business practices; defendants set volume limits and, therefore, the amount of 9 business a website may conduct; defendants monitor what products merchants can 10 and cannot sell; and defendants require Stolen Content Websites to maintain 11 substantial reserve accounts. Accordingly, plaintiff has alleged facts sufficient to 12 state a claim for violation of the right of publicity. 13 14 B. Unfair Competition and False Advertising Defendants are liable for unfair competition under California Business and 15 Professions Code section 17200, et seq. because they participate directly in the 16 Stolen Content Websites' illegal activity and aid and abet that activity. As set forth 17 more fully above, defendants are virtually present at and directly involved in each 18 and every transaction. When they accept a transaction, they knowingly open the 19 gate for the websites' publication of stolen material. Defendants aid and abet the 20 activity by providing the financial services, and imposing the myriad of attendant 21 rules and regulations, that allow the websites to survive. Therefore, the FAC alleges 22 facts sufficient to state claims for unfair competition and false advertising. 23 24 VII. CONCLUSION For each of the foregoing reasons plaintiff respectfully requests that this Court 25 deny the instant motion, in its entirety. 26 27 DATED: 28 KING, HOLMES, PATERNO & BERLINER LLP October 18, 2004 KING, HOLMES, PATERNO & BERLINER, LLP 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 20 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 21 of 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP By: STEPHEN D. ROTHSCHILD Attorneys for Plaintiff PERFECT 10, INC. 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 21 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 22 of 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES 1 Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 23 of 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP TABLE OF CONTENTS Page I. INTRODUCTION................................................................................................................. 3 A. B. Supervision and Material Contribution ..................................................................... 3 Applying the Ninth Circuit's Analysis in Grokster................................................... 5 Establishes That Defendants Have Stated Claims for Relief ................................................ 5 II. STATEMENT OF FACTS.................................................................................................... 5 A. The August 5, 2004 Order......................................................................................... 5 1. 2. B. III. Vicarious Infringement ................................................................................. 5 Contributory Infringement ............................................................................ 6 Allegations of The Amended Complaint That Respond to the ................................. 6 DEFENDANTS ARE VICARIOUSLY LIABLE BECAUSE THEY HAVE THE RIGHT AND ABILITY TO SUPERVISE INFRINGING WEBSITES.................... 12 IV. PLAINTIFF HAS STATED A CLAIM FOR CONTRIBUTORY COPYRIGHT INFRINGEMENT ....................................................................................... 16 V. PLAINTIFF HAS ALLEGED FACTS SUFFICIENT TO STATE CLAIMS FOR TRADEMARK INFRINGEMENT............................................................................ 18 A. B. Contributory Trademark Infringement.................................................................... 18 Vicarious Trademark Infringement ......................................................................... 19 VI. PLAINTIFF HAS ALLEGED FACTS SUFFICIENT TO STATE ITS REMAINING CLAIMS ...................................................................................................... 19 A. B. Rights of Publicity................................................................................................... 19 Unfair Competition and False Advertising ............................................................. 20 VII. CONCLUSION ................................................................................................................... 20 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES i Case 5:04-cv-00371-JW Document 48 Filed 10/18/2004 Page 24 of 24 1 2 3 TABLE OF AUTHORITIES Page 4 FEDERAL AUTHORITIES 5 A&M Records, Inc. v. Napster, Inc., 239 F.3d 1004, 1023-1024 (9th Cir. 6 7 2001)..........................................................................................................12, 17 Adobe Systems Incorporated v. Canus Productions, Inc., 173 F.Supp.2d 1044 (C.D. Cal. 2001) .............................................................................................. 15 8 Fonovisa, Inc. v. Cherry Auction, Inc., 76 F.3d 259 (9th Cir. 1996) ................ passim 9 Hard Rock Café Licensing Corp. v. Concession Services, Inc., 955 F.2d 1143, 10 11 1150 (9th Cir. 1992) ........................................................................................ 19 Metro-Goldwin-Mayer Studios, Inc. v. Grokster, Ltd., 380 F.3d 1154 (9th Cir. 2004) ........................................................................12, 13, 14, 16, 17 12 UMG Recordings, Inc. v. Sinnott, 300 F.Supp.2d 993 (C.D. Cal. 2004) .................. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 KING, HOLMES, PATERNO & BERLINER LLP CALIFORNIA AUTHORITIES Emery v. Visa International Service Association, 95 Cal.App.4th 952, 962 ............ 19 Galvan v. Superior Court, 70 Cal.2d 851, 856 (1969) .............................................. 14 2914.060\46039.1 PLAINTIFF'S COMBINED OPPOSITION TO MOTIONS TO DISMISS; MEMO. OF POINTS/AUTHORITIES ii

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