24/7 Customer, Inc. v. 24-7 Intouch et al

Filing 44

STIPULATED PROTECTIVE ORDER (MODIFIED BY THE COURT) re 41 Stipulated Protective Order. Signed by Magistrate Judge Howard R. Lloyd on 3/17/2015.(hrllc1, COURT STAFF) (Filed on 3/17/2015)

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Attorneys for Plaintiff 24/7 Customer, Inc.

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*E-Filed: March 17, 2015*

O’MELVENY & MYERS LLP
George Riley (Bar No. 118304)
[e-mail]
Mark E. Miller (Bar No. 130200)
[e-mail]
David R. Eberhart (Bar No. 195474)
[e-mail]
Two Embarcadero Center, 28th Floor
San Francisco, CA 94111
Telephone:
[phone]
Facsimile:
[phone]

COLT / SINGER / BEA LLP
Doug W. Colt (Bar No. 210915)
[e-mail]
Walter C. Pfeffer (Bar No. 289421)
[e-mail]
Shorebreeze II
255 Shoreline Drive, Suite 540
Redwood Shores, California 94065
Telephone:
[phone]
Facsimile:
[phone]

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Attorneys for Defendants 24-7 Intouch and Ascenda USA,
Inc.

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UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF CALIFORNIA
SAN JOSE DIVISION

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24/7 CUSTOMER, INC.,
Plaintiff,

[PROPOSED] STIPULATED
PROTECTIVE ORDER

v.

MODIFIED BY THE COURT

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24-7 INTOUCH and ASCENDA USA,
INC.,

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Defendants.

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CASE NO. 14-CV-02561-EJD

Filing Date:
Trial Date:
Courtroom:
Judge:

June 3, 2014
None Set
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Hon. Edward J. Davila

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[PROPOSED] STIPULATED PROTECTIVE ORDER
CASE NO. 14-CV-02561-EJD

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1.

PURPOSES AND LIMITATIONS
Disclosure and discovery activity in this action are likely to involve production of confidential,

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proprietary, or private information for which special protection from public disclosure and from use for any

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purpose other than prosecuting this litigation may be warranted. Accordingly, the parties hereby stipulate to

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and petition the court to enter the following Stipulated Protective Order. The parties acknowledge that this

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Order does not confer blanket protections on all disclosures or responses to discovery and that the protection

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it affords from public disclosure and use extends only to the limited information or items that are entitled to

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confidential treatment under the applicable legal principles. The parties further acknowledge, as set forth in

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Section 11.3, below, that this Stipulated Protective Order does not entitle them to file confidential

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information under seal; Civil Local Rule 79-5 sets forth the procedures that must be followed and the

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standards that will be applied when a party seeks permission from the court to file material under seal.

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2.

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DEFINITIONS
2.1

Challenging Party: a Party or Non-Party that challenges the designation of information or

items under this Order.

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2.2

“CONFIDENTIAL” Information or Items: information (regardless of how it is generated,

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stored or maintained) or tangible things that qualify for protection under Federal Rule of Civil Procedure

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26(c).

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2.3

Counsel (without qualifier): Outside Counsel of Record and House Counsel (as well as their

support staff).
2.4

Designating Party: a Party or Non-Party that designates information or items that it

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produces in disclosures or in responses to discovery as “CONFIDENTIAL” or “HIGHLY CONFIDENTIAL

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– ATTORNEYS’ EYES ONLY”.

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2.5

Disclosure or Discovery Material: all items or information, regardless of the medium or

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manner in which it is generated, stored, or maintained (including, among other things, testimony, transcripts,

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and tangible things), that are produced or generated in disclosures or responses to discovery in this matter.

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2.6

Expert: a person with specialized knowledge or experience in a matter pertinent to the

litigation who (1) has been retained by a Party or its counsel to serve as an expert witness or as a consultant

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[PROPOSED] STIPULATED PROTECTIVE ORDER
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in this action, (2) is not a past or current employee of a Party or of a Party’s competitor, and (3) at the time

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of retention, is not anticipated to become an employee of a Party or of a Party’s competitor.
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“HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY” Information or Items:

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extremely sensitive “Confidential Information or Items,” disclosure of which to another Party or Non-Party

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would create a substantial risk of serious harm that could not be avoided by less restrictive means.
2.8

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not include Outside Counsel of Record or any other outside counsel.
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House Counsel: attorneys who are employees of a party to this action. House Counsel does

Non-Party: any natural person, partnership, corporation, association, or other legal entity

not named as a Party to this action.
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Outside Counsel of Record: attorneys who are not employees of a party to this action but

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are retained to represent or advise a party to this action and have appeared in this action on behalf of that

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party or are affiliated with a law firm which has appeared on behalf of that party.
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retained experts, and Outside Counsel of Record (and their support staffs).
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Party: any party to this action, including all of its officers, directors, employees, consultants,

Producing Party: a Party or Non-Party that produces Disclosure or Discovery Material in

this action.
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Professional Vendors: persons or entities that provide litigation support services (e.g.,

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photocopying, videotaping, translating, preparing exhibits or demonstrations, and organizing, storing, or

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retrieving data in any form or medium) and their employees and subcontractors.
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Protected Material: any Disclosure or Discovery Material that is designated as

“CONFIDENTIAL,” or as “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY.”
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Party.

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3.

Receiving Party: a Party that receives Disclosure or Discovery Material from a Producing

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SCOPE
The protections conferred by this Stipulation and Order cover not only Protected Material (as

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defined above), but also (1) any information copied or extracted from Protected Material; (2) all copies,

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excerpts, summaries, or compilations of Protected Material; and (3) any testimony, conversations, or

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presentations by Parties or their Counsel that might reveal Protected Material. However, the protections
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[PROPOSED] STIPULATED PROTECTIVE ORDER
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conferred by this Stipulation and Order do not cover the following information: (a) any information that is in

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the public domain at the time of disclosure to a Receiving Party or becomes part of the public domain after

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its disclosure to a Receiving Party as a result of publication not involving a violation of this Order, including

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becoming part of the public record through trial or otherwise; and (b) any information known to the

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Receiving Party prior to the disclosure or obtained by the Receiving Party after the disclosure from a source

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who obtained the information lawfully and under no obligation of confidentiality to the Designating Party.

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Any use of Protected Material at trial shall be governed by a separate agreement or order.

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4.

DURATION
Even after final disposition of this litigation, the confidentiality obligations imposed by this Order

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shall remain in effect until a Designating Party agrees otherwise in writing or a court order otherwise

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directs. Final disposition shall be deemed to be the later of (1) dismissal of all claims and defenses in this

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action, with or without prejudice; and (2) final judgment herein after the completion and exhaustion of all

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appeals, rehearings, remands, trials, or reviews of this action, including the time limits for filing any motions

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or applications for extension of time pursuant to applicable law. For a period of six months after final
disposition of this litigation, this Court will retain jurisdiction to enforce the terms of this order.

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5.

5.1

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DESIGNATING PROTECTED MATERIAL

Exercise of Restraint and Care in Designating Material for Protection. Each Party or Non-

Party that designates information or items for protection under this Order must take care to limit any such
designation to specific material that qualifies under the appropriate standards. To the extent it is practical to
do so, the Designating Party must designate for protection only those parts of material, documents, items, or
oral or written communications that qualify – so that other portions of the material, documents, items, or
communications for which protection is not warranted are not swept unjustifiably within the ambit of this
Order.
Mass, indiscriminate, or routinized designations are prohibited. Designations that are shown to be
clearly unjustified or that have been made for an improper purpose (e.g., to unnecessarily encumber or
retard the case development process or to impose unnecessary expenses and burdens on other parties)
expose the Designating Party to sanctions.
If it comes to a Designating Party’s attention that information or items that it designated for
protection do not qualify for protection at all or do not qualify for the level of protection initially asserted,
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[PROPOSED] STIPULATED PROTECTIVE ORDER
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that Designating Party must promptly notify all other parties that it is withdrawing the mistaken designation.
5.2

Manner and Timing of Designations. Except as otherwise provided in this Order (see, e.g.,

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second paragraph of section 5.2(a) below), or as otherwise stipulated or ordered, Disclosure or Discovery

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Material that qualifies for protection under this Order must be clearly so designated before the material is

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disclosed or produced.
Designation in conformity with this Order requires:
(a) for information in documentary form (e.g., paper or electronic documents, but excluding
transcripts of depositions or other pretrial or trial proceedings), that the Producing Party affix the legend
“CONFIDENTIAL” or “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY” to each page that
contains protected material. If only a portion or portions of the material on a page qualifies for protection,
the Producing Party also must clearly identify the protected portion(s) (e.g., by making appropriate markings
in the margins) and must specify, for each portion, the level of protection being asserted.
A Party or Non-Party that makes original documents or materials available for inspection need not
designate them for protection until after the inspecting Party has indicated which material it would like
copied and produced. During the inspection and before the designation, all of the material made available
for inspection shall be deemed “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY.” After the
inspecting Party has identified the documents it wants copied and produced, the Producing Party must
determine which documents, or portions thereof, qualify for protection under this Order. Then, before
producing the specified documents, the Producing Party must affix the appropriate legend
(“CONFIDENTIAL” or “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY”) to each page that
contains Protected Material. If only a portion or portions of the material on a page qualifies for protection,
the Producing Party also must clearly identify the protected portion(s) (e.g., by making appropriate markings
in the margins) and must specify, for each portion, the level of protection being asserted.
(b) for testimony given in deposition or in other pretrial or trial proceedings, that the
Designating Party identify on the record, before the close of the deposition, hearing, or other proceeding, all
protected testimony and specify the level of protection being asserted. When it is impractical to identify
separately each portion of testimony that is entitled to protection and it appears that substantial portions of
the testimony may qualify for protection, the Designating Party may invoke on the record (before the
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[PROPOSED] STIPULATED PROTECTIVE ORDER
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deposition, hearing, or other proceeding is concluded) a right to have up to 21 days to identify the specific

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portions of the testimony as to which protection is sought and to specify the level of protection being

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asserted. Only those portions of the testimony that are appropriately designated for protection within the 21

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days shall be covered by the provisions of this Stipulated Protective Order. Alternatively, a Designating

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Party may specify, at the deposition or up to 21 days afterwards if that period is properly invoked, that the

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entire transcript shall be treated as “CONFIDENTIAL” or “HIGHLY CONFIDENTIAL – ATTORNEYS’

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EYES ONLY.”

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Parties shall give the other parties notice if they reasonably expect a deposition, hearing or other
proceeding to include Protected Material so that the other parties can ensure that only authorized individuals

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who have signed the “Acknowledgment and Agreement to Be Bound” (Exhibit A) are present at those

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proceedings. The use of a document as an exhibit at a deposition shall not in any way affect its designation

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as “CONFIDENTIAL” or “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY.”

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Transcripts containing Protected Material shall have an obvious legend on the title page that the

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transcript contains Protected Material, and the title page shall be followed by a list of all pages (including

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line numbers as appropriate) that have been designated as Protected Material and the level of protection

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being asserted by the Designating Party. The Designating Party shall inform the court reporter of these

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requirements. Any transcript that is prepared before the expiration of a 21-day period for designation shall

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be treated during that period as if it had been designated “HIGHLY CONFIDENTIAL – ATTORNEYS’

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EYES ONLY” in its entirety unless otherwise agreed. After the expiration of that period, the transcript shall

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be treated only as actually designated.
(c) for information produced in some form other than documentary and for any other

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tangible items, that the Producing Party affix in a prominent place on the exterior of the container or

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containers in which the information or item is stored the legend “CONFIDENTIAL” or “HIGHLY

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CONFIDENTIAL – ATTORNEYS’ EYES ONLY”. If only a portion or portions of the information or item

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warrant protection, the Producing Party, to the extent practicable, shall identify the protected portion(s) and

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specify the level of protection being asserted.

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5.3

Inadvertent Failures to Designate. If timely corrected, an inadvertent failure to designate

qualified information or items does not, standing alone, waive the Designating Party’s right to secure
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[PROPOSED] STIPULATED PROTECTIVE ORDER
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protection under this Order for such material. Upon timely correction of a designation, the Receiving Party

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must make reasonable efforts to assure that the material is treated in accordance with the provisions of this

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Order.

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6.

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CHALLENGING CONFIDENTIALITY DESIGNATIONS
6.1

Timing of Challenges. Any Party or Non-Party may challenge a designation of

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confidentiality at any time. Unless a prompt challenge to a Designating Party’s confidentiality designation is

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necessary to avoid foreseeable, substantial unfairness, unnecessary economic burdens, or a significant

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disruption or delay of the litigation, a Party does not waive its right to challenge a confidentiality

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designation by electing not to mount a challenge promptly after the original designation is disclosed.

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6.2

Meet and Confer. The Challenging Party shall initiate the dispute resolution process by

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providing written notice of each designation it is challenging and describing the basis for each challenge. To

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avoid ambiguity as to whether a challenge has been made, the written notice must recite that the challenge to

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confidentiality is being made in accordance with this specific paragraph of the Protective Order. The parties

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shall attempt to resolve each challenge in good faith and must begin the process by conferring directly (in

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voice to voice dialogue; other forms of communication are not sufficient) within 14 days of the date of

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service of notice. In conferring, the Challenging Party must explain the basis for its belief that the

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confidentiality designation was not proper and must give the Designating Party an opportunity to review the

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designated material, to reconsider the circumstances, and, if no change in designation is offered, to explain

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the basis for the chosen designation. A Challenging Party may proceed to the next stage of the challenge

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process only if it has engaged in this meet and confer process first or establishes that the Designating Party

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is unwilling to participate in the meet and confer process in a timely manner.

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6.3

Judicial Intervention. If the Parties cannot resolve a challenge without court intervention,

parties shall comply with the undersigned's Standing Order Re: Civil Discovery Disputes.

the Designating Party shall file and serve a motion to retain confidentiality under Civil Local Rule 7 (and in
Any Discovery Dispute Joint Report shall affirm that

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compliance with Civil Local Rule 79-5, if applicable) within 21 days of the initial notice of challenge or

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within 14 days of the parties agreeing that the meet and confer process will not resolve their dispute,

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whichever is earlier. Each such motion must be accompanied by a competent declaration affirming that the

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have been satisfied.
movant has complied with the meet and confer requirements imposed in the preceding paragraph.^Failure by

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the Designating Party to make such a motion including the required declaration within 21 days (or 14 days,

timely seek judicial intervention

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[PROPOSED] STIPULATED PROTECTIVE ORDER
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if applicable) shall automatically waive the confidentiality designation for each challenged designation. In

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addition, the Challenging Party may file a motion challenging a confidentiality designation at any time if

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there is good cause for doing so, including a challenge to the designation of a deposition transcript or any

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portions thereof. Any motion brought pursuant to this provision must be accompanied by a competent

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declaration affirming that the movant has complied with the meet and confer requirements imposed by the

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preceding paragraph.

seek relief with respect to

The burden of persuasion in any such challenge proceeding shall be on the Designating Party.

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Frivolous challenges and those made for an improper purpose (e.g., to harass or impose unnecessary

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expenses and burdens on other parties) may expose the Challenging Party to sanctions. Unless the
seek relief

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Designating Party has waived the confidentiality designation by failing to file a motion to retain

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confidentiality as described above, all parties shall continue to afford the material in question the level of

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protection to which it is entitled under the Producing Party’s designation until the court rules on the

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challenge.

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7.

ACCESS TO AND USE OF PROTECTED MATERIAL
7.1

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Basic Principles. A Receiving Party may use Protected Material that is disclosed or

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produced by another Party or by a Non-Party in connection with this case only for prosecuting, defending,

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or attempting to settle this litigation. Such Protected Material may be disclosed only to the categories of

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persons and under the conditions described in this Order. When the litigation has been terminated, a

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Receiving Party must comply with the provisions of section 12 below (FINAL DISPOSITION).
Protected Material must be stored and maintained by a Receiving Party at a location and in a secure

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manner that ensures that access is limited to the persons authorized under this Order.
7.2

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Disclosure of “CONFIDENTIAL” Information or Items. Unless otherwise ordered by the

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court or permitted in writing by the Designating Party, a Receiving Party may disclose any information or

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item designated “CONFIDENTIAL” only to:
(a) the Receiving Party’s Outside Counsel of Record in this action, as well as employees of

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It may be appropriate under certain circumstances to require the Receiving Party to store any electronic Protected Material in
password-protected form.

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[PROPOSED] STIPULATED PROTECTIVE ORDER
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said Outside Counsel of Record to whom it is reasonably necessary to disclose the information for this

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litigation;
(b) the officers, directors, and employees (including House Counsel) of the Receiving Party

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to whom disclosure is reasonably necessary for this litigation;
(c) Experts (as defined in this Order) of the Receiving Party to whom disclosure is

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reasonably necessary for this litigation and who have signed the “Acknowledgment and Agreement to Be

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Bound” (Exhibit A);

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(d) the court and its personnel;

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(e) court reporters and their staff, professional jury or trial consultants, and Professional

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Vendors to whom disclosure is reasonably necessary for this litigation and who have signed the

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“Acknowledgment and Agreement to Be Bound” (Exhibit A);
(f) during their depositions, witnesses in the action to whom disclosure is reasonably

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necessary and who have signed the “Acknowledgment and Agreement to Be Bound” (Exhibit A), unless

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otherwise agreed by the Designating Party or ordered by the court. Pages of transcribed deposition

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testimony or exhibits to depositions that reveal Protected Material must be separately bound by the court

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reporter and may not be disclosed to anyone except as permitted under this Stipulated Protective Order.
(g) the author or recipient of a document containing the information or a custodian or other

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person who otherwise possessed or knew the information.
7.3

Disclosure of “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY” Information

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or Items. Unless otherwise ordered by the court or permitted in writing by the Designating Party, a

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Receiving Party may disclose any information or item designated “HIGHLY CONFIDENTIAL –

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ATTORNEYS’ EYES ONLY” only to:
(a) the Receiving Party’s Outside Counsel of Record in this action, as well as employees of

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said Outside Counsel of Record to whom it is reasonably necessary to disclose the information for this

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litigation;

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(b) Experts of the Receiving Party (1) to whom disclosure is reasonably necessary for this

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litigation, (2) who have signed the “Acknowledgment and Agreement to Be Bound” (Exhibit A), and (3) as

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to whom the procedures set forth in paragraph 7.4(a)(2), below, have been followed];
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[PROPOSED] STIPULATED PROTECTIVE ORDER
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(c) the court and its personnel;

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(d) court reporters and their staff, professional jury or trial consultants, mock jurors, and

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Professional Vendors to whom disclosure is reasonably necessary for this litigation and who have signed the

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“Acknowledgment and Agreement to Be Bound” (Exhibit A); and
(e) the author or recipient of a document containing the information or a custodian or other

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person who otherwise possessed or knew the information.
7.4 Procedures for Approving or Objecting to Disclosure of “HIGHLY CONFIDENTIAL –

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ATTORNEYS’ EYES ONLY” Information or Items to Experts.
(a) Unless otherwise ordered by the court or agreed to in writing by the Designating Party, a

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Party that seeks to disclose to an Expert (as defined in this Order) any information or item that has been

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designated “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY” pursuant to paragraph 7.3(c) first

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must make a written request to the Designating Party that (1) identifies the general categories of “HIGHLY

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CONFIDENTIAL – ATTORNEYS’ EYES ONLY” information that the Receiving Party seeks permission

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to disclose to the Expert, (2) sets forth the full name of the Expert and the city and state of his or her primary

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residence, (3) attaches a copy of the Expert’s current resume, (4) identifies the Expert’s current employer(s),

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(5) identifies each person or entity from whom the Expert has received compensation or funding for work in

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his or her areas of expertise or to whom the expert has provided professional services, including in

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connection with a litigation, at any time during the preceding five years, and (6) identifies (by name and

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number of the case, filing date, and location of court) any litigation in connection with which the Expert has

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offered expert testimony, including through a declaration, report, or testimony at a deposition or trial, during

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the preceding five years.

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(b) A Party that makes a request and provides the information specified in the preceding

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respective paragraphs may disclose the subject Protected Material to the identified Expert unless, within 14

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If the Expert believes any of this information is subject to a confidentiality obligation to a third-party, then the Expert should
provide whatever information the Expert believes can be disclosed without violating any confidentiality agreements, and the Party
seeking to disclose to the Expert shall be available to meet and confer with the Designating Party regarding any such engagement.
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It may be appropriate in certain circumstances to restrict the Expert from undertaking certain limited work prior to the termination
of the litigation that could foreseeably result in an improper use of the Designating Party’s “HIGHLY CONFIDENTIAL –
ATTORNEYS’ EYES ONLY” information.

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days of delivering the request, the Party receives a written objection from the Designating Party. Any such

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objection must set forth in detail the grounds on which it is based.
(c) A Party that receives a timely written objection must meet and confer with the

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Designating Party (through direct voice to voice dialogue) to try to resolve the matter by agreement within

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seven days of the written objection. If no agreement is reached, the Party seeking to make the disclosure to

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the Expert may file a motion as provided in Civil Local Rule 7 (and in compliance with Civil Local Rule 79-

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5, if applicable) seeking permission from the court to do so. Any such motion must describe the

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circumstances with specificity, set forth in detail the reasons why the disclosure to the Expert is reasonably

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necessary, assess the risk of harm that the disclosure would entail, and suggest any additional means that

parties may seek judicial relief

pursuant to the Standing Order Re: Discovery Disputes.

Discovery Dispute Joint Report

Discovery Dispute Joint Report

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could be used to reduce that risk. In addition, any such motion must be accompanied by a competent

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declaration describing the parties’ efforts to resolve the matter by agreement (i.e., the extent and the content

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of the meet and confer discussions) and setting forth the reasons advanced by the Designating Party for its

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refusal to approve the disclosure.

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In any such proceeding, the Party opposing disclosure to the Expert shall bear the burden of proving

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that the risk of harm that the disclosure would entail (under the safeguards proposed) outweighs the

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Receiving Party’s need to disclose the Protected Material to its Expert.

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8.

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A NON-PARTY’S PROTECTED MATERIAL SOUGHT TO BE PRODUCED IN THIS
LITIGATION
8.1

The terms of this Order are applicable to information produced by a Non-Party in this action

and designated as “CONFIDENTIAL” or “HIGHLY CONFIDENTIAL – ATTORNEYS’ EYES ONLY”.
Such information produced by Non-Parties in connection with this litigation is protected by the remedies
and relief provided by this Order. Nothing in these provisions should be construed as prohibiting a NonParty from seeking additional protections.
8.2

In the event that a Party is required, by a valid discovery request, to produce a Non-Party’s

confidential information in its possession, and the Party is subject to an agreement with the Non-Party not to
produce the Non-Party’s confidential information, then the Party shall:
(a) promptly notify in writing the Requesting Party and the Non-Party that some or all of
the information requested is subject to a confidentiality agreement with a Non-Party;

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[PROPOSED] STIPULATED PROTECTIVE ORDER
CASE NO. 14-CV-02561-EJD

(b) promptly provide the Non-Party with a copy of the Stipulated Protective Order in this

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litigation, the relevant discovery request(s), and a reasonably specific description of the information

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requested; and
(c) make the information requested available for inspection by the Non-Party.

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8.3

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If the Non-Party fails to object or seek a protective order from this court within 14 days of

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receiving the notice and accompanying information, the Receiving Party may produce the Non-Party’s

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confidential information responsive to the discovery request. If the Non-Party timely seeks a protective

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order, the Receiving Party shall not produce any information in its possession or control that is subject to the

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confidentiality agreement with the Non-Party before a determination by the court. Absent a court order to

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the contrary, the Non-Party shall bear the burden and expense of seeking protection in this court of its

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Protected Material.

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9.

UNAUTHORIZED DISCLOSURE OF PROTECTED MATERIAL

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If a Receiving Party learns that, by inadvertence or otherwise, it has disclosed Protected

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Material to any person or in any circumstance not authorized under this Stipulated Protective Order, the

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Receiving Party must immediately (a) notify in writing the Designating Party of the unauthorized

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disclosures, (b) use its best efforts to retrieve all unauthorized copies of the Protected Material, (c) inform

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the person or persons to whom unauthorized disclosures were made of all the terms of this Order, and (d)

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request such person or persons to execute the “Acknowledgment and Agreement to Be Bound” that is

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attached hereto as Exhibit A.

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10.

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INADVERTENT PRODUCTION OF PRIVILEGED OR OTHERWISE PROTECTED
MATERIAL
When a Producing Party gives notice to Receiving Parties that certain inadvertently

produced material is subject to a claim of privilege or other protection, the obligations of the Receiving
Parties are those set forth in Federal Rule of Civil Procedure 26(b)(5)(B). This provision is not intended to
modify whatever procedure may be established in an e-discovery order that provides for production without

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The purpose of this provision is to alert the interested parties to the existence of confidentiality rights of a Non-Party and to afford
the Non-Party an opportunity to protect its confidentiality interests in this court.

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[PROPOSED] STIPULATED PROTECTIVE ORDER
CASE NO. 14-CV-02561-EJD

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prior privilege review. Pursuant to Federal Rule of Evidence 502(d) and (e), insofar as the parties reach an

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agreement on the effect of disclosure of a communication or information covered by the attorney-client

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privilege or work product protection, the parties may incorporate their agreement in the stipulated protective

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order submitted to the court.

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11.

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Right to Further Relief. Nothing in this Order abridges the right of any person to seek its

modification by the court in the future.
11.2

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MISCELLANEOUS

Right to Assert Other Objections. By stipulating to the entry of this Protective Order no

Party waives any right it otherwise would have to object to disclosing or producing any information or item

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on any ground not addressed in this Stipulated Protective Order. Similarly, no Party waives any right to

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object on any ground to use in evidence of any of the material covered by this Protective Order.
11.3

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Filing Protected Material. Without written permission from the Designating Party or a court

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order secured after appropriate notice to all interested persons, a Party may not file in the public record in

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this action any Protected Material. A Party that seeks to file under seal any Protected Material must comply

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with Civil Local Rule 79-5. Protected Material may only be filed under seal pursuant to a court order

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authorizing the sealing of the specific Protected Material at issue. Pursuant to Civil Local Rule 79-5, a

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sealing order will issue only upon a request establishing that the Protected Material at issue is privileged,

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protectable as a trade secret, or otherwise entitled to protection under the law. If a Receiving Party's request

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to file Protected Material under seal pursuant to Civil Local Rule 79-5(e) is denied by the court, then the

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Receiving Party may file the Protected Material in the public record pursuant to Civil Local Rule 79-5(e)(2)

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unless otherwise instructed by the court.

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12.

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FINAL DISPOSITION
Within 60 days after the final disposition of this action, as defined in paragraph 4, each

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Receiving Party must return all Protected Material to the Producing Party or destroy such material. As used

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in this subdivision, “all Protected Material” includes all copies, abstracts, compilations, summaries, and any

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other format reproducing or capturing any of the Protected Material. Whether the Protected Material is

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returned or destroyed, the Receiving Party must submit a written certification to the Producing Party (and, if

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not the same person or entity, to the Designating Party) by the 60-day deadline that (1) identifies (by
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[PROPOSED] STIPULATED PROTECTIVE ORDER
CASE NO. 14-CV-02561-EJD

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category, where appropriate) all the Protected Material that was returned or destroyed and (2) affirms that

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the Receiving Party has not retained any copies, abstracts, compilations, summaries or any other format

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reproducing or capturing any of the Protected Material. Notwithstanding this provision, Counsel are entitled

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to retain an archival copy of all pleadings, motion papers, trial, deposition, and hearing transcripts, legal

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memoranda, correspondence, deposition and trial exhibits, expert reports, attorney work product, and

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consultant and expert work product, even if such materials contain Protected Material. Any such archival

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copies that contain or constitute Protected Material remain subject to this Protective Order as set forth in

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Section 4 (DURATION).
13. All discovery and disclosure disputes are subject to the undersigned's Standing Order Re: Discovery Disputes.

IT IS SO STIPULATED, THROUGH COUNSEL OF RECORD.

DATED: February 24, 2015

/s/ Mark E. Miller
Attorneys for Plaintiff

DATED: February 23, 2015

/s/ Walter C. Pfeffer
Attorneys for Defendant

AS MODIFIED BY THE COURT

PURSUANT TO STIPULATION, IT IS SO ORDERED.
^

March 17, 2015
DATED: ________________________ _____________________________________
Hon. Howard R. Lloyd
United States Magistrate Judge

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ATTESTATION: Pursuant to Local Rule 5-1(i)(3) I hereby attest that concurrence in the
filing of this document has been obtained from Walter C. Pfeffer.
By: /s/ Mark E. Miller
Mark E. Miller

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[PROPOSED] STIPULATED PROTECTIVE ORDER
CASE NO. 14-CV-02561-EJD

EXHIBIT A

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ACKNOWLEDGMENT AND AGREEMENT TO BE BOUND

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I, _____________________________ [full name], of ____________________

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_______________________________ [full address], declare under penalty of perjury that I have read in its

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entirety and understand the Stipulated Protective Order that was issued by the United States District Court

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for the Northern District of California on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ [date] in the case of 24/7 Customer,

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Inc. v. 24-7 Intouch, No. 14-CV-02561-EJD (N.D. Cal.). I agree to comply with and to be bound by all the

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terms of this Stipulated Protective Order and I understand and acknowledge that failure to so comply could

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expose me to sanctions and punishment in the nature of contempt. I solemnly promise that I will not disclose

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in any manner any information or item that is subject to this Stipulated Protective Order to any person or

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entity except in strict compliance with the provisions of this Order.

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I further agree to submit to the jurisdiction of the United States District Court for the

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Northern District of California for the purpose of enforcing the terms of this Stipulated Protective Order,

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even if such enforcement proceedings occur after termination of this action.

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I hereby appoint __________________________ [full name] of ___________

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_____________________________________________________________ [full address and telephone

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number] as my California agent for service of process in connection with this action or any proceedings

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related to enforcement of this Stipulated Protective Order.

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Date: _________________________________

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City and State where sworn and signed: _________________________________

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Printed Name: ______________________________

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Signature: __________________________________

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[PROPOSED] STIPULATED PROTECTIVE ORDER
CASE NO. 14-CV-02561-EJD