Derby v. AOL, Inc.
Filing
28
Order by Hon. Ronald M. Whyte granting 18 Motion to Dismiss. (rmwlc1, COURT STAFF) (Filed on 6/1/2015)
1
2
3
4
5
6
7
8
UNITED STATES DISTRICT COURT
9
NORTHERN DISTRICT OF CALIFORNIA
10
11
NICHOLAS DERBY,
Case No. 15-cv-00452-RMW
United States District Court
Northern District of California
Plaintiff,
12
v.
ORDER GRANTING MOTION TO
DISMISS
13
14
AOL, INC.,
Re: Dkt. No. 18
Defendant.
15
Before the court is defendant AOL’s motion to dismiss the complaint filed by plaintiff
16
17
Nicholas Derby. Dkt. No. 18. The court held a hearing on the motion on May 29, 2015. For the
18
reasons set forth below, the court GRANTS the motion to dismiss.
19
I.
20
BACKGROUND
This case arise arises out of three unsolicited text messages that plaintiff received through
21
defendant’s AOL Instant Messenger (“AIM”) service, and a confirmation text from AOL to
22
plaintiff following plaintiff’s request to block future messages from AIM. Dkt. No. 1 ¶ 18–20.
23
Defendant AOL, a mobile social networking and internet company, operates an instant messaging
24
system called AIM. Id. ¶¶ 6, 14. According to the complaint, sometime in the last several years
25
AOL implemented the ability to send messages from AIM to cellular telephones via Short
26
Message Services (“SMS”), also known as text messaging. Id. ¶¶ 11, 14. The system allows AIM
27
users to input a mobile phone number on their computer and send that number a text message
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
1
1
through AIM. Id. ¶¶ 14, 16. The system utilizes abbreviated phone numbers known as “short
2
codes” to send the message, so when the recipient receives the text message, they can reply to the
3
short code with a text message of his or her own. Id. ¶ 14, 15. AOL receives the response text sent
4
to the short code and forwards it to the AIM user’s client on his or her computer. Id. ¶ 19, 20.
Plaintiff alleges that on or about June 15, 2014 he received three unsolicited text messages
5
sent through AIM and intended for someone named Sy. Id. ¶¶ 18–20. Although the complaint does
7
not so allege, presumably the three texts were the result of the sender inputting an incorrect phone
8
number, which happened to be plaintiff’s. The messages listed the short code “265060” in the
9
“from” field, which the complaint alleges is a short code operated by AOL. Id. ¶ 19. Plaintiff
10
followed AOL’s instructions for blocking the transmission of such AIM text messages in the
11
United States District Court
Northern District of California
6
future by sending a text to the “265060” short code with the message: “block <[Name of AOL
12
user]>.” 1 Id. ¶ 21. Immediately thereafter plaintiff received a response from AOL stating:
13
“Messages from <[Name of AOL user]> have been blocked. To unblock, reply ‘unblock
14
’ or reply ‘HELP’ for more options.” Id. ¶ 22. Plaintiff alleges that he never signed up
15
to receive texts through AIM, and did not provide AOL or any of AOL’s users with consent to
16
receive text messages. Id. ¶ 25.
17
Plaintiff alleges that AOL’s practice of permitting AIM users to send text messages to
18
mobile phone numbers without obtaining the recipients prior express consent violates Section
19
227(b)(1)(A)(iii) of the Telephone Consumer Protection Act (“TCPA”). Id. ¶ 36; see also 47
20
U.S.C. § 227(b)(1)(A)(iii). Plaintiff proposes to represent a class of persons who received
21
23
unsolicited text messages, defined as follows:
All persons in the United States and its Territories whose cellular
telephones were sent one or more text messages by AOL’s instant
messenger system where the called party did not provide express
consent to AOL to send such text message.
24
Dkt. No. 1 ¶ 26. The complaint alleges that AOL’s practice of sending text messages through AIM
25
to mobile phones without the recipient’s prior express consent violates the privacy rights of the
22
26
27
28
1
The complaint does not specify the AOL user’s name “for privacy consideration.” Dkt. No. 1, at
5 n.1.
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
2
1
recipients and has caused statutory and actual damages which entitle the members of the proposed
2
class to a minimum of $500.00 in damages for each violation under Section 227(b)(3)(B) of the
3
TCPA. Id. ¶ 36.
Plaintiff filed the instant complaint on February 2, 2015. See Dkt. No. 1. On April 3, 2015
4
5
defendant moved to dismiss the complaint, arguing that the complaint fails to state an actionable
6
claim under TCPA. Dkt. No. 18. Plaintiff filed an opposition on May 8, 2015, see Dkt. No. 22, and
7
defendant replied on May 22, 2015, see Dkt. No. 23.
8
II.
ANALYSIS
Defendant moves to dismiss plaintiff’s complaint for failure to state a claim upon which
10
relief may be granted under Federal Rule of Civil Procedure 12(b)(6). Dkt. No. 18, at 3. Such a
11
United States District Court
Northern District of California
9
motion tests the legal sufficiency of a complaint. Navarro v. Block, 250 F.3d 729, 732 (9th Cir.
12
2001). In considering whether the complaint is sufficient, the court must accept as true all of the
13
factual allegations contained in the complaint. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009).
14
However, the court need not accept as true “allegations that contradict matters properly subject to
15
judicial notice or by exhibit” or “allegations that are merely conclusory, unwarranted deductions
16
of fact, or unreasonable inferences.” In re Gilead Scis. Secs. Litig., 536 F.3d 1049, 1055 (9th Cir.
17
2008) (citation omitted). While a complaint need not allege detailed factual allegations, it “must
18
contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its
19
face.’” Iqbal, 556 U.S. at 678 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A
20
claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw
21
the reasonable inference that the defendant is liable for the misconduct alleged. The plausibility
22
standard is not akin to a ‘probability requirement,’ but it asks for more than a sheer possibility that
23
a defendant has acted unlawfully.” Iqbal, 556 U.S. at 678 (internal citation omitted).
24
25
The TCPA makes it unlawful “to make any call . . . using any automatic telephone dialing
system . . . to any telephone number assigned to a . . . cellular telephone service . . . .” 47 U.S.C.
26
27
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
3
1
§ 227(b) (1)(A)(iii). 2 The TCPA defines an “automatic telephone dialing system” (“ATDS”) as
2
“equipment which has the capacity (A) to store or produce telephone numbers to be called, using a
3
random or sequential number generator; and (B) to dial such numbers.” Id. § 227(a)(1). When
4
Congress enacted the TCPA, it directed the Federal Communications Commission (“FCC”) to
5
promulgate regulations implementing the Act’s requirements. Id. § 227(b)(2). Pursuant to this
6
mandate, the FCC has construed the statutory term “automatic telephone dialing system” beyond
7
systems which use a random or sequential number generator to make telemarketing calls to
8
include systems which have the capacity to “dial stored numbers without human intervention.” See
9
18 F.C.C.R. 14014, 14091– 93 (2003); 23 F.C.C.R. 559, 566–67 (2008); 27 F.C.C.R. 15391,
15392 n.5 (2012). In particular, the FCC found that predictive dialers fall into the statutory
11
United States District Court
Northern District of California
10
definition of an ATDS because “[t]he basic function of such equipment [is] ... the capacity to dial
12
numbers without human intervention.” In the Matter of Rules and Regulations Implementing the
13
Tel. Consumer Prot. Act of 1991, 18 F.C.C.R. 14014, 14091–93 (July 3, 2003). Accordingly,
14
courts have held that a system need not send messages to completely random numbers, and that an
15
automated system delivering text messages to an uploaded list of hundreds or thousands of
16
predetermined numbers can be considered an ATDS. See McKenna v. WhisperText, Case No. 14-
17
0424, 2015 WL 428728 (N.D. Cal. Jan. 30, 2015); see also Sterk v. Path, Inc., 46 F. Supp. 3d 813,
18
819–20 (N.D. Ill. 2014).
The three initial texted received by plaintiff involve different issues from the confirmation
19
20
reply plaintiff received following his opt-out, and the court addresses them separately.
21
A.
22
AOL’s central argument on this motion is that the AIM system at issue in this case is not
The Initial Text Messages
23
an ATDS because it requires human intervention to send text messages. Dkt. No. 18, at 5–7. AOL
24
argues that the complaint affirmatively alleges that AIM relies on human intervention to transmit
25
text messages to recipients’ cell phones. Id. For example, the complaint alleges that in this case,
26
2
27
A text message is a “call” under the TCPA. See Gomez v. Campbell–Ewald Co., 768 F.3d 871,
874 (9th Cir. 2014).
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
4
1
“[o]ne of [AOL’s] customers . . . prompted” AIM to transmit a text to plaintiff’s mobile phone.
2
Dkt. No. 1 ¶ 18. According to the complaint, plaintiff was sent an unsolicited text message when
3
an AIM user “inputted a mobile phone number” and directed the system to send plaintiff a text
4
message, the contents of which were composed by the AIM user. Id. ¶¶ 17–20. Furthermore, the
5
complaint describes the AIM system as “designed . . . to rely on . . . mobile phone numbers
6
inputted by its customers.” Id. ¶ 16.
7
Plaintiff responds by urging the court to draw a distinction between “conduct that triggers
8
dialing” of a mobile phone number, and “the actual act of dialing” that number. Id. at 5. Plaintiff
9
contends that where there is human intervention in the form of some conduct that prompts an
automatic system to dial a number, the system qualifies as an ATDS. Id. However, plaintiff cites
11
United States District Court
Northern District of California
10
no authority for the distinction “between a human user who requests a call or message be sent on
12
his behalf, and the entity that actually owns, uses, and operates the equipment that dials the phone
13
number without human intervention.” Dkt. No. 22, at 1. The cases plaintiff does cite in support of
14
his argument that AIM employs an ATDS are either distinguishable or support dismissal of his
15
claims.
16
Plaintiff relies heavily on Sterk v. Path, Inc., 46 F. Supp. 3d 813 (N.D. Ill. 2014). Dkt. No.
17
22, at 6–7. Sterk involved the following system: Path prompted users of the Path service to upload
18
their contacts upon joining the service, and would add these numbers to a list. Sterk, 46 F. Supp.
19
3d at 818–19. Path would then use automated equipment to make calls from that list. The court
20
found that the equipment used by Path, which made calls from a stored list without human
21
intervention, was comparable to the predictive dialers that the FCC has found to qualify as an
22
ATDS. The court noted that “the uploading of call lists from Path users is essentially the same as
23
when a call list is entered by a telemarketer in a database. It is the ultimate calling from the list by
24
the automated equipment that is the violation of the TCPA.” Id. at 819. The court rejected Path’s
25
argument that a user’s decision to upload their contacts constituted human intervention so as to
26
disqualify the system as an ATDS. Id.
27
28
The court first notes that Sterk is an out-of-Circuit case which is in conflict with rulings
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
5
1
from this District. See McKenna, 2015 WL 428728 (finding a similar system to not qualify as an
2
ATDS because it was the product of human intervention). Furthermore, the court finds that Sterk
3
does not support plaintiff’s argument that AOL uses an ADTS. Whereas Sterk involved the
4
sending of promotional text messages to numbers in a Path database populated by Path users who
5
elected to upload their contact lists to Path, this case involves personalized text messages,
6
composed by individual AIM users, sent to numbers chosen and manually inputted by the users. In
7
Sterk the Path system determined which number to call or text (from the user-provided list of
8
numbers), when to call, and what the message would be. Here, the AIM user has control over each
9
of these variables, and the user is simply using AIM to send a text to someone containing a
10
personalized message.
United States District Court
Northern District of California
11
Plaintiff also discusses Fields v. Mobile Messengers Am., Inc., Case No. 12-5160, 2013
12
WL 677076 (N.D. Cal. Dec. 23, 2013), in support of its argument that no human intervention is
13
required to send the AIM messages at issue in this case. Dkt. No. 22, at 7. Plaintiff argues that
14
Fields “made clear [that] it is the actual ‘dialing’ or ‘sending’ of text messages from the system
15
itself—regardless of any ‘prompting’ by the user—that defines an ATDS.” Id. The court finds
16
Fields distinguishable. The court in Fields concluded that the system at issue in that case
17
functioned like a predictive dialer. 2013 WL 677076, at *3 (“Like predictive dialers, mBlox’s
18
equipment receives numbers from a computer database . . . and then dials those numbers without
19
human intervention.”) (internal quotation marks and alterations omitted). Further, the defendant in
20
Fields admitted that there was no human interaction or intervention in sending text messages from
21
the system at issue. Id. The court also noted that defendant’s “equipment has the capacity to send
22
millions of texts per month and that the temporal manner in which the texts were sent indicates
23
that human agency was not involved.” Id. Like Sterk, Fields involved an automated process of
24
sending automatically-generated promotional texts to lists of mobile phone numbers. This stands
25
in clear contrast to the system alleged in the complaint, which sends texts only at the direction of
26
AIM users, and which contain personalized messages composed by such users. The recipient’s
27
number does not come from a list, but rather is provided by the AIM user who directs AOL to
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
6
1
send the text in the first place. There are no allegations in the complaint that suggest that the AIM
2
system could perform these tasks without human intervention, and the allegations in the complaint
3
demonstrate that had an AIM user not inputted plaintiff’s mobile phone number, composed a text
4
message, and directed AIM to send it to plaintiff, he would not have received the text messages at
5
issue.
The court also notes that at least two cases cited by plaintiff contradict plaintiff’s position
6
in this case. See Johnson v. Yahoo!, Inc., Case No. 14-2028, 2014 WL 7005102 (N.D. Ill. Dec. 11,
8
2014); Glauser v. GroupMe, Inc., Case No. 11-2584, 2015 WL 475111 (N.D. Cal. Feb. 4, 2015).
9
For example, the court in Johnson v. Yahoo!, Inc., unambiguously held that “[w]hen a user sends a
10
personalized message to a contact, it is clear that that transmission involves human intervention.”
11
United States District Court
Northern District of California
7
2014 WL 7005102, at * 5. The system at issue in Johnson allowed Yahoo users to send text
12
messages to people in their contact lists by clicking the contact’s name and composing a message,
13
and it was these messages that the court found clearly involved human intervention. 3 The court
14
finds that the facts of Johnson closely parallel those in this case and support dismissal of Derby’s
15
claim.
Other courts have also found human intervention in circumstances involving far less user
16
17
involvement and far more automation that alleged in the complaint in this case. In Gragg v.
18
Orange Cab Co., the court found that a computerized taxi dispatch system did not qualify as an
19
ATDS. 995 F. Supp. 2d 1189, 1189 (W.D. Wash. 2014). After a passenger requested a taxi with
20
the system, drivers could “accept” the fare and agree to pick up the passenger. Once a driver
21
accepted the fare, the system would compose and transmit a text message to the passenger
22
informing him or her that the driver was on the way. Although the system composed and sent the
23
text automatically, the court held that the system was not an ATDS because the driver’s input
24
(pressing “accept”) was required before the system could draft and send the message. “The system
25
26
3
27
The Johnson court reserved judgment on other messages that were sent automatically by Yahoo
at other times, for various purposes such as informing the recipient that their opt-out of the texting
system had expired. 2014 WL 7005102, at * 5.
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
7
1
is able to dial and transmit the dispatch notification only after the driver has physically pressed
2
‘accept’: human intervention is essential.” Id. at 1194. Similarly, in Marks v. Crunch San Diego,
3
LLC, the court held that an SMS platform did not qualify as an ATDS where telephone numbers
4
were uploaded to the texting system only through “human curation and intervention.” Case No.
5
14-348, 2014 WL 5422976, at *3 (S.D. Cal. Oct. 23, 2014).
In sum, the court finds that the allegations of the complaint show that extensive human
6
7
intervention is required to send text messages through defendant’s AIM service. 4 Accordingly, the
8
court concludes that the complaint fails to state a claim for relief under the TCPA because the
9
AIM system does not employ an ATDS, and GRANTS defendant’s motion to dismiss as to the
10
three initial text messages sent by defendant’s AIM service.
United States District Court
Northern District of California
11
B.
12
In addition to the initial three text messages plaintiff received from AIM, plaintiff’s TCPA
The Later Opt-Out Confirmation Text
13
claim is also based on the confirmation text plaintiff received from AOL after texting AOL
14
instructions to block any further messages like the initial three. Dkt. No. 1 ¶ 22. Unlike the first
15
three, the confirmation text was not composed by an AIM user, and was sent automatically by
16
AOL in response to plaintiff’s text requesting that future messages be blocked. Despite these
17
differences, the court concludes that the confirmation text is also not actionable under the TCPA.
18
Defendant argues in its motion to dismiss that “courts have consistently rejected TCPA
19
claims resting upon similar ‘confirmation’ text messages following a text by the plaintiff to the
20
defendant requesting the confirmed action.” Dkt. No. 18, at 7. Defendant identifies three reasons
21
that the confirmation text should be found not actionable: (1) plaintiff knowingly released his
22
23
24
25
26
27
28
4
As plaintiff notes in his opposition, several of the cases discussed herein were decided on
motions for summary judgment rather than at the pleading stage. Dkt. No. 22, at 11–12. However,
Derby’s affirmative allegations of the need for human intervention by an AIM user when the
sending a text preclude the need for discovery to address whether Derby has alleged the use of an
ATDS. See, e.g., Sprewell v. Golden State Warriors, 266 F.3d 979, 988–89 (9th Cir. 2001) (“A
plaintiff can plead himself out of court by alleging facts which show that he has no claim ....”)
(citation omitted); see also McKenna, 2015 WL 428728, at *4 n.36 (finding affirmative
allegations of human intervention precluded the need for discovery regarding the specifics of the
defendant’s system).
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
8
1
phone number to AOL and thereby consented to be called at that number; (2) the confirmation text
2
relied on human intervention—plaintiff’s own text to AOL requesting that future texts be blocked;
3
and (3) imposing liability for consumer-friendly confirmation texts like that at issue here
4
“stretches the TCPA beyond the realm of reason” and is contrary to the public policy goals of the
5
TCPA. Dkt. No. 18, at 8–10. In support of its arguments, defendant cites several cases in which
6
courts dismissed actions where TCPA liability was premised on confirmation texts like that
7
alleged here. See, e.g., Roberts v. PayPal, Inc., Case No. 12-0622, 2013 WL 2384242, at *3 (N.D.
8
Cal. May 30, 2013) appeal docketed, No. 13-16304 (9th Cir. 2013); Friedman v. Massage Envy
9
Franchising, LCC, Case No. 12-2962, 2013 WL 3026641, at *5 (S.D. Cal. June 13, 2013);
Ryabyshchuck v. Citibank (S.D.) N.A., Case No. 11-1236, 2012 WL 5379143, at *3 (S.D. Cal. Oct.
11
United States District Court
Northern District of California
10
30, 2012); Holt v. Redbox Automated Retail, LLC, Case No. 11-3046 (S.D. Cal. June 20, 2013).
12
Plaintiff argues in opposition that where an individual was originally sent an unsolicited
13
text message without providing prior consent, replied to the message with a request to stop or
14
block future messages, and subsequently received a confirmation from the original sender, the
15
confirmation texts violates the TCPA. Dkt. No. 22, at 14–17. This argument derives from the
16
FCC’s holding in In re SoundBite Communications, Inc. Petition for Expedited Declaratory
17
Ruling, Rules & Regulations Implementing the Tel. Consumer Prot. Act of 1991, FCC Declaratory
18
Ruling, CG Docket No. 02-278, 27 F.C.C.R. 15391 (Nov. 29, 2012) (“SoundBite”). However,
19
plaintiff overstates the impact of the FCC’s holding. In SoundBite, the FCC was asked to clarify
20
whether a person’s initial consent to the receipt of text messages also constituted consent to the
21
receipt of a confirmation text following the person’s request to opt-out of receiving further
22
messages. 27 F.C.C.R. at 15392. The FCC found that the initial consent encompassed consent to
23
the confirmation text as well, but expressly stated that its SoundBite holding was limited to the
24
specific facts of the case before it. Id. at 15392–94. In short, the FCC confirmed that in the
25
particular case where a plaintiff has provided initial consent, a defendant may rely on that initial
26
consent as a defense to liability under the TCPA for a confirmation text sent to a plaintiff in
27
response to their opt-out request. However, because the FCC’s ruling was limited to that particular
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
9
1
set of circumstances, it does not necessarily follow from the FCC ruling that a confirmation text
2
like that alleged in the complaint is actionable where a person is sent unsolicited text messages,
3
texts the sender a request to block such messages in the future, and receives a text confirming the
4
block request. This is reflected in the cases cited by defendant dismissing claims based on
5
confirmation texts like that here.
6
Plaintiff argues that three of the cases cited by defendant in its motion to dismiss are
7
distinguishable, as they involved circumstances where a confirmation text was sent to a person
8
who had originally consented to text messages and later elected to opt out—that is, circumstances
9
similar to those addressed by the FCC in SoundBite. See Ibey v. Taco Bell Corp., Case No. 120583, 2012 WL 2401972 (S.D. Cal. June 18, 2012); Ryabyshchuck, 2012 WL 5379143; Emanuel
11
United States District Court
Northern District of California
10
v. Los Angeles Lakers, Inc., Case No. 12-9936, 2013 WL 1719035 (C.D. Cal. Apr. 18, 2013).
12
However, in Ibey and Ryabyshchuck, the court did not rely on the plaintiff’s initial consent in
13
holding that the TCPA imposes no liability for a single confirmation text. See Ibey, 2012 WL
14
2401972, at *3 (“The Court concludes that the TCPA does not impose liability for a single,
15
confirmatory text message.”); Ryabyshchuck, 2012 WL 5379143, at *3 (“Such simple,
16
confirmatory response to plaintiff-initiated contact can hardly be termed an invasion of plaintiff's
17
privacy under the TCPA. A finding to the contrary would stretch an inflexible interpretation
18
beyond the realm of reason.”) (internal quotation marks and citation omitted). And while the court
19
in Emanuel v. Los Angeles Lakers did conclude that by voluntarily providing his mobile number to
20
the defendant, plaintiff consented to the receipt of a confirmation text, the court repeatedly
21
emphasized that the TCPA must be viewed with common sense and in light of the TCPA’s
22
animating purpose: prohibiting “intrusive, nuisance telemarketing calls.” 2013 WL 1719035, at *3
23
(internal quotation marks and citation omitted).
24
Plaintiff argues that the other cases cited by defendant were wrongly decided, and urges
25
the court not to follow their holdings. Dkt. No. 22, at 16–17. For example, plaintiff argues that
26
Friedman v. Massage Envy Franchising is factually distinguishable because the confirmation text
27
there was sent in response to plaintiff’s two conflicting opt-out messages and sought clarification
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
10
of plaintiff’s intent. 2013 WL 3026641, at *4. Plaintiff also contends that “Freidman also failed to
2
fully implement the provisions of the TCPA, instead making a policy decision to carve out an
3
exception which the FCC itself has declined to make.” Dkt. No. 22, at 17. The court is not
4
convinced by either argument. The court in Friedman declined to impose TCPA liability where
5
plaintiff received a text seeking clarification following his attempt to opt-out, finding that “[o]ne
6
message seeking clarification is not a proliferation of intrusive, nuisance calls that the TCPA
7
sought to prevent.” 2013 WL 3026641, at *4. While the factual circumstances that gave rise to the
8
confirmation text here differ from those in Friedman, the court’s holding in that case was based on
9
the notion that a single message sent in response to plaintiff’s text (or texts) is not the kind of
10
intrusive, nuisance call that the TCPA prohibits. The court can see no reason to find that the
11
United States District Court
Northern District of California
1
confirmation text in this case is any different: whether the responsive text seeks clarification of
12
plaintiff’s intentions or simply confirms plaintiff’s decision to opt-out, it does not constitute the
13
sort of automated and intrusive telemarketing communications the TCPA was enacted to combat.
14
Finally, the fact that the FCC has not explicitly held that confirmation texts are not
15
actionable in circumstances beyond those in SoundBite has not prevented numerous courts from so
16
holding, and the FCC’s authority to interpret the TCPA does not relieve federal courts from the
17
duty to interpret and apply the law. The Ninth Circuit recently emphasized that courts must look to
18
the surrounding circumstances in determining whether particular calls “run afoul of the TCPA,”
19
and in so doing, courts must “approach the problem with a measure of common sense.” Chesbro v.
20
Best Buy Stores, L.P., 705 F.3d 913, 918 (9th Cir. 2012); see also Ryabyshchuck, 2012 WL
21
5379143, at *3. The application of common sense requires looking to the purposes of the TCPA,
22
which the Ninth Circuit has defined as protecting consumers from the “nuisance” and “invasion of
23
privacy” that result from “unsolicited, automated” telemarketing calls. Satterfield v. Simon &
24
Schuster, Inc., 569 F.3d 946, 954 (9th Cir. 2009) (internal quotation marks and citation omitted).
25
Construing the TCPA to prohibit consumer-friendly confirmation texts like that at issue here
26
would fly in the face of both common sense and the goals of TCPA.
27
28
Ultimately, the court finds that the confirmation text at issue here is not actionable.
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
11
1
Plaintiff’s own text precipitated the confirmation text, and by texting AOL requesting to opt-out of
2
future messages, plaintiff knowingly released his phone number to AOL and thereby consented to
3
be texted back at that number. The court agrees with the holding in Ibey that “the TCPA does not
4
impose liability for a single, confirmatory text message.” 2012 WL 2401972, at *3; see also Holt,
5
Case No. 11-3046, at 6 (same). Common sense dictates that the TCPA, which seeks to combat
6
intrusive, nuisance telemarketing calls, should not be construed to punish the consumer-friendly
7
practice of confirming requests to block future unwanted texts. The court therefore GRANTS
8
defendant’s motion to dismiss as to the confirmation text.
9
III.
10
ORDER
For the reasons set forth above, the court GRANTS defendant’s motion to dismiss the
United States District Court
Northern District of California
11
complaint. Although amendment may be futile, the court grants plaintiff 20 days leave to amend
12
the complaint. Plaintiff must file a first amended complaint no later than June 18, 2015.
13
14
IT IS SO ORDERED.
Dated: June 1, 2015
______________________________________
Ronald M. Whyte
United States District Judge
15
16
17
18
19
20
21
22
23
24
25
26
27
28
15-cv-00452-RMW
ORDER GRANTING MOTION TO DISMISS
12
Disclaimer: Justia Dockets & Filings provides public litigation records from the federal appellate and district courts. These filings and docket sheets should not be considered findings of fact or liability, nor do they necessarily reflect the view of Justia.
Why Is My Information Online?