Federal Trade Commission v. Tarr Inc. et al

Filing 7

Stipulated Order for Permanent Injunction and Monetary Judgment Against All Defendants. Signed by Judge Larry Alan Burns on 11/13/2017. (lrf)

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11 22 33 44 55 66 77 88 UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA 99 10 10 Case No. 17CV2024 LAB KSC 11 11 12 12 13 13 14 14 15 15 16 16 FEDERAL TRADE COMMISSION, Plaintiff, STIPULATED ORDER FOR PERMANENT INJUNCTION AND MONETARY JUDGMENT AGAINST ALL DEFENDANTS v. TARR INC., et al. Defendants. 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 Plaintiff, the Federal Trade Commission (“Commission” or “FTC”), filed its Complaint for Permanent Injunction and Other Equitable Relief (“Complaint”) for a permanent injunction and other equitable relief in this matter, pursuant to Section 13(b) of the Federal Trade Commission Act (“FTC Act”), 15 U.S.C. § 53(b), Section 5 of the Restore Online Shoppers’ Confidence Act (“ROSCA”), 15 U.S.C. § 8404, and Section 918(c) of the Electronic Fund Transfer Act (“EFTA”), 15 1 11 U.S.C. § 1693o(c). The Commission and Defendants Tarr Inc., Ad Kings LLC, 22 Apex Advertising LLC, Brand Development Corp., Coastal Ads LLC, Delux 33 Advertising LLC, Diamond Ads LLC, Digital Nutra LLC, Exclusive Advertising 44 LLC, Iron Ads, LLC, LeadKing Advertising LLC, Lead Seeker LLC, Mints 55 Marketing LLC, Onyx Ads, LLC, Product Center, LLC, Rebem, LLC, Supertiser 66 LLC, Verticality Advertising, LLC, White Dog Marketing, LLC, Richard Fowler, 77 Ryan Fowler, and Nathan Martinez stipulate to the entry of this Stipulated Order 88 for Permanent Injunction and Monetary Judgment Against All Defendants 99 (“Order”) to resolve all matters in dispute in this action among them. 10 10 THEREFORE, IT IS ORDERED as follows: 11 11 FINDINGS 12 12 1. This Court has jurisdiction over this matter. 13 13 2. The Complaint charges that Defendants participated in deceptive and 14 14 unfair acts or practices in violation of Sections 5(a) and 12 of the FTC Act, 15 15 15 U.S.C. §§ 45 and 52; Section 4 of ROSCA, 15 U.S.C. § 8403; Section 907(a) of 16 16 EFTA, 15 U.S.C. § 1693e(a); and Section 1005.10(b) of Regulation E, 12 C.F.R. 17 17 § 1005.10(b), in connection with the deceptive labeling, advertising, marketing, 18 18 19 19 promotion, offering for sale, or sale of Dietary Supplements, skin creams, Add-On 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 products, and other products, services, and programs. 3. Defendants neither admit nor deny any of the allegations in the Complaint, except as specifically stated in this Order. Only for purposes of this action, Defendants admit the facts necessary to establish jurisdiction. 4. Defendants waive any claim that they may have under the Equal Access to Justice Act, 28 U.S.C. § 2412, concerning the prosecution of this action through the date of this Order, and agree to bear their own costs and attorney fees. 5. Defendants and the Commission waive all rights to appeal or otherwise challenge or contest the validity of this Order. 2 DEFINITIONS 11 22 33 For the purpose of this Order, the following definitions apply: A. “Add-On” means any additional product, service, or program that is 44 offered to the consumer for purchase immediately preceding, at the time of, or 55 closely proximate in time after the consumer’s purchase of a different product, 66 service, or program, where the different product, service, or program is or was 77 advertised, marketed, promoted, or offered for sale by Defendants, whether 88 directly or through an intermediary, including by consulting, planning, 99 participating, facilitating, or advising. 10 10 11 11 12 12 B. “Affiliate” means any person, including any third-party marketer, who participates in an Affiliate Program. C. “Affiliate Network” means any person who provides another person 13 13 with Affiliates for an Affiliate Program or with whom any person contracts as an 14 14 Affiliate to promote any product, service, or program. 15 15 D. “Affiliate Program” means any arrangement under which any 16 16 Defendant pays, or offers to pay, or provides, or offers to provide, any form of 17 17 consideration to any third party, either directly or through an Affiliate Network 18 18 19 19 (i) to provide any Defendant with, or refer to any Defendant, potential or actual 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 service, or program on behalf of any Defendant. customers; or (ii) otherwise to market, advertise, or offer for sale any product, E. “Billing Information” means any data that enables any person to access a customer’s account, such as a credit card, checking, savings, share, or similar account, utility bill, mortgage loan account, or debit card. F. “Charge,” “charged,” or “charging” means any attempt to collect money or other consideration from a consumer, including causing Billing Information to be submitted for payment, including against the consumer’s credit card, debit card, bank account, telephone bill, or other account. 3 11 G. “Clear and Conspicuous” or “Clearly and Conspicuously” means 22 that a required disclosure is difficult to miss (i.e., easily noticeable) and easily 33 understandable by ordinary consumers, including in all of the following ways: 44 1. In any communication that is solely visual or solely audible, the 55 disclosure must be made through the same means through which the 66 communication is presented. In any communication made through both visual and 77 audible means, such as a television advertisement, the disclosure must be presented 88 simultaneously in both the visual and audible portions of the communication even 99 if the representation requiring the disclosure is made in only one means; 10 10 2. A visual disclosure, by its size, contrast, location, the length of 11 11 time it appears, and other characteristics, must stand out from any accompanying 12 12 text or other visual elements so that it is easily noticed, read, and understood; 13 13 3. An audible disclosure, including by telephone or streaming 14 14 video, must be delivered in a volume, speed, and cadence sufficient for ordinary 15 15 consumers to easily hear and understand it; 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 4. In any communication using an interactive electronic medium, such as the Internet or software, the disclosure must be unavoidable; 5. On a product label, the disclosure must be presented on the principal display panel; 6. The disclosure must use diction and syntax understandable to ordinary consumers and must appear in each language in which the representation that requires the disclosure appears; 7. The disclosure must comply with these requirements in each medium through which it is received, including all electronic devices and face-to-face communications; 8. The disclosure must not be contradicted or mitigated by, or inconsistent with, anything else in the communication; and 4 9. 11 When the representation or sales practice targets a specific 22 audience, such as children, the elderly, or the terminally ill, “ordinary consumers” 33 includes reasonable members of that group. 44 H. “Close Proximity” means immediately adjacent to the triggering 55 representation. In the case of advertisements disseminated verbally or through 66 audible means, the disclosure shall be made as soon as practicable after the 77 triggering representation. 88 I. “Corporate Defendants” means Tarr Inc., Ad Kings LLC, Apex 99 Advertising LLC, Brand Development Corp., Coastal Ads LLC, Delux Advertising 10 10 LLC, Diamond Ads LLC, Digital Nutra LLC, Exclusive Advertising LLC, Iron 11 11 Ads, LLC, LeadKing Advertising LLC, Lead Seeker, LLC, Mints Marketing LLC, 12 12 Onyx Ads, LLC, Product Center, LLC, Rebem, LLC, Supertiser LLC, Verticality 13 13 Advertising, LLC, and White Dog Marketing, LLC, and their successors and 14 14 assigns. 15 15 J. 16 16 “Cosmetic” means: 1. articles to be rubbed, poured, sprinkled, or sprayed on, 17 17 introduced into, or otherwise applied to the human body or any part thereof 18 18 19 19 intended for cleansing, beautifying, promoting attractiveness, or altering the 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 appearance; and 2. articles intended for use as a component of any such article, except that such term shall not include soap. K. “Covered Product” means any Dietary Supplement, Food, or Drug, including Alpha Rush Pro, Beauty Labs, Bella Labs Instant Wrinkle Reducer, Biofinite, Brain Storm Elite, Cellublast, Crème del Mar, Dermarose Eye Serum, Dermarose Face Cream, Elite Test 360, Fat Burn X, Fat Shred X, Flawless Raspberry Ketone, Forskolin Belly Buster, Garcinia Cambogia Slim Fast, Green Coffee Fat Burn, Jacked Muscle X, La Crème Anti-Wrinkle Cream, Miracle 5 11 Garcinia Cambogia, Miracle Green Coffee, Miracle Muscle, Miracle 22 Phytoceramides, Miracle Saffron, Perfect Age Skin Care, Ripped Muscle X, 33 Superior Muscle X, Superior Test X, The Memory Plus, Try Miracle Cleanse, and 44 Ultimate Muscle Black Edition. 55 66 77 L. Corporate Defendants, individually, collectively, or in any combination. M. 88 99 “Defendants” means all of the Individual Defendants and the “Dietary Supplement” means: 1. any product labeled as a dietary supplement or otherwise represented as a dietary supplement; or 10 10 2. any pill, tablet, capsule, powder, softgel, gelcap, liquid, or other 11 11 similar form containing one or more ingredients that are a vitamin, mineral, herb or 12 12 other botanical, amino acid, probiotic, or other dietary substance for use by humans 13 13 to supplement the diet by increasing the total dietary intake, or a concentrate, 14 14 metabolite, constituent, extract, or combination of any ingredient described above, 15 15 that is intended to be ingested, and is not represented to be used as a conventional 16 16 Food or as a sole item of a meal or the diet. 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 N. “Drug” means: 1. articles recognized in the official United States Pharmacopoeia, official Homeopathic Pharmacopoeia of the United States, or official National Formulary, or any supplement to any of them; 2. articles intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease in humans or other animals; 3. articles (other than Food) intended to affect the structure or any function of the body of humans or other animals; and 4. articles intended for use as a component of any article specified in Subsection (1), (2), or (3); but does not include devices or their components, parts, or accessories. 6 11 O. “Essentially Equivalent Product” means a product that contains the 22 identical ingredients, except for inactive ingredients (e.g., binders, colors, fillers, 33 excipients), in the same form and dosage, and with the same route of 44 administration (e.g., orally, sublingually), as the Covered Product; provided that 55 the Covered Product may contain additional ingredients if reliable scientific 66 evidence generally accepted by experts in the field indicates that the amount and 77 combination of additional ingredients is unlikely to impede or inhibit the 88 effectiveness of the ingredients in the Essentially Equivalent Product. 99 P. “Food” means: 10 10 1. any article used for food or drink for humans or other animals; 11 11 2. chewing gum; and 12 12 3. any article used for components of any such article. 13 13 Q. “Including” means including but not limited to. 14 14 R. “Individual Defendants” means Richard Fowler, Ryan Fowler, and 15 15 16 16 Nathan Martinez. S. “Negative Option Feature” means, in an offer or agreement to sell or 17 17 provide any product, service, or program, a provision under which the consumer’s 18 18 19 19 silence or failure to take affirmative action to reject a product, service, or program, 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 continuing acceptance of the offer. or to cancel the agreement, is interpreted by the seller or provider as acceptance or T. “Plaintiff,” “Commission,” or “FTC” means the Federal Trade Commission. U. “Related Companies” means American Homerise LLC, Ball Enterprises LLC, Black Series, LLC, Corsa LLC, Creative Ads Inc., Electra Media LLC, FFM LLC, Force of Nature LLC, Gimme Enterprises LLC, Inferno LLC, Luxlense LLC, Martinex Motors, LLC, MK55 Tactical LLC, New Paradigm Inc., and Shadowhawk Tactical, LLC, and their successors and assigns. 7 11 V. “Reliably Reported,” for a human clinical test or study (“test”), 22 means a report of the test has been published in a peer-reviewed journal, and such 33 published report provides sufficient information about the test for experts in the 44 relevant field to assess the reliability of the results. 55 W. “Telemarketing” means any plan, program, or campaign which is 66 conducted to induce the purchase of any product, service, plan, or program by use 77 of one or more telephones, and which involves a telephone call, whether or not 88 covered by the Telemarketing Sales Rule, 16 C.F.R. Part 310. 99 ORDER 10 10 I. 11 11 BAN ON CERTAIN NEGATIVE OPTION SALES 12 12 IT IS ORDERED that Defendants are permanently restrained and enjoined 13 13 from advertising, marketing, promoting, or offering for sale, whether directly or 14 14 through an intermediary, including by consulting, planning, participating, 15 15 facilitating, or advising, any product, service, or program with a Negative Option 16 16 Feature in the following circumstances: 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 A. Where the product, service, or program is or relates to a Cosmetic, Food, Dietary Supplement, or Drug, or is for a diet or weight-loss service or program; B. Where the product, service, or program is or relates to an Add-On product, service, or program; or C. Where the product, service, or program is advertised, marketed, promoted, or offered for sale as either “free,” a “trial,” a “sample,” a “bonus,” a “gift,” “no obligation,” or using any other words, depictions, or illustrations that denote or imply the absence of an obligation on the part of the recipient of the offer to affirmatively act in order to avoid Charges. 8 11 II. 22 PROHIBITED BUSINESS ACTIVITIES 33 IT IS FURTHER ORDERED that Defendants, Defendants’ officers, 44 agents, employees, and attorneys, and all other persons in active concert or 55 participation with any of them, who receive actual notice of this Order, whether 66 acting directly or indirectly, in connection with the advertising, marketing, 77 promotion, offering for sale, or sale of any product, service, or program are 88 permanently restrained and enjoined from: 99 A. Before a consumer consents to pay for such product, service, or 10 10 program, failing to disclose, or assisting others in failing to disclose in a Clear and 11 11 Conspicuous manner, expressly or by implication, all material terms and 12 12 conditions of any offer, including: 13 13 14 14 1. the total cost or price of the product, service, or program, as well as the price per unit; 15 15 2. the amount, timing, and manner of all fees, Charges, or other 16 16 amounts that a consumer will be charged or billed, including the date of the Charge 17 17 and whether it will be a credit card or checking account Charge; and 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 3. B. the mechanism for consumers to stop a Charge. Before a consumer consents to pay for such product, service, or program, failing to disclose, or assisting others in failing to disclose in a Clear and Conspicuous manner, expressly or by implication, all material terms and conditions of any refund or cancellation policy, including: 1. the specific steps and means by which such requests must be 2. the customer service telephone number or numbers that a submitted; customer must call to cancel and/or return products, services, or programs; 9 3. 11 22 the email address, web address, or street address to which such requests must be directed; 4. 33 any mechanism that customers must use to return any products, 44 including any requirement for specific tracking methods or delivery confirmation 55 for a package; 66 5. a statement regarding any policy of not making refunds or 77 cancellations, including any requirement that a product will not be accepted for 88 return or refund unless it is unopened and in re-sellable condition; and 99 10 10 11 11 6. the duration of Defendants’ refund and cancellation policy, including the date that it begins to run. C. Misrepresenting, or assisting others in misrepresenting, expressly or 12 12 by implication, any fact material to consumers concerning any product, service, or 13 13 program, such as: 14 14 15 15 1. 2. 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 that a product, service, or program is free, risk free, a bonus, a or program; 16 16 17 17 that the consumer will not be Charged for any product, service, gift, without cost, or without obligation; 3. that the consumer can obtain a product, service, or program for a processing, service, shipping, handling, or administrative fee with no further obligation; 4. the purpose(s) for which the consumer’s Billing Information 5. the date by which the consumer will incur any obligation or be will be used; Charged unless the consumer takes an affirmative action with respect to a Negative Option Feature that is not banned under the Section of this Order entitled “Ban on Certain Negative Option Sales”; 10 6. 11 22 money-back guarantee; 7. 33 44 that a purchase is offered with a satisfaction guarantee or with a that Defendants will provide full refunds to all consumers who request them; 8. 55 that any advertisement for a product, service, or program sold 66 by Defendants is an objective source of information, such as an unaffiliated news 77 report or magazine article; 88 9. that an endorsement is by a bona fide user of the product, 99 service, or program and reflects the honest opinions, findings, beliefs, or 10 10 experience of the endorser; 11 11 12 12 10. experiences with the product, service, or program; 13 13 14 14 11. 12. 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 the total cost to purchase, receive, or use any product, service, 13. any material restrictions, limitations or conditions to purchase, or program; 17 17 18 18 19 19 that independent tests demonstrate the effectiveness of any product, service, or program, including any Covered Product; 15 15 16 16 that any consumer testimonial reflects typical consumer receive, or use the product, service, or program; 14. that a transaction has been authorized by a consumer; 15. any material aspect of the performance, efficacy, nature, or central characteristics of the product, service, or program; and 16. any material aspect of the nature or terms of a refund, cancellation, exchange, or repurchase policy for the product, service, or program. D. Failing, in connection with the advertising, promotion, marketing, offering for sale, sale, or provision of any product, service, or program through an Affiliate Program to: 11 1. 11 22 Require each Affiliate and/or Affiliate Network to provide to Defendants the following identifying information: a. 33 In the case of a natural person, the Affiliate’s or Affiliate 44 Network’s first and last name, physical address, country, telephone number, email 55 address, and complete bank account information as to where payments are to be 66 made to that person; 77 b. In the case of a business entity, the Affiliate’s or Affiliate 88 Network’s name and any and all names under which it does business, state of 99 incorporation, registered agent, and the first and last name, physical address, 10 10 country, telephone number, and email address for at least one natural person who 11 11 owns, manages, or controls the Affiliate or Affiliate Network, and the complete 12 12 bank account information as to where payments are to be made to the Affiliate or 13 13 Affiliate Network; 14 14 c. If Defendants only have access to certain Affiliates 15 15 through an Affiliate Network, then Defendants shall contractually require each 16 16 Affiliate Network to obtain and maintain from those Affiliates the identifying 17 17 information set forth in Subsections D.1.a and D.1.b of this Section prior to the 18 18 19 19 Affiliate’s or Affiliate Network’s participation in the Defendants’ Affiliate 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 Program. 2. As a condition of doing business with any Affiliate or Affiliate Network or such Affiliate or Affiliate Network’s acceptance into Defendants’ Affiliate Program: (a) provide each such Affiliate or Affiliate Network a copy of this Order; (b) obtain from each such Affiliate or Affiliate Network a signed and dated statement acknowledging receipt of this Order and expressly agreeing to comply with this Order; and (c) clearly and conspicuously disclose in writing that engaging in acts or practices prohibited by this Order will result in immediate termination of any Affiliate or Affiliate Network and forfeiture of all monies owed 12 11 to such Affiliate or Affiliate Network; provided, however, that if Defendants only 22 have access to certain Affiliates through an Affiliate Network, then Defendants 33 shall contractually require that the Affiliate Network provide the information 44 required by this Subsection to each of those Affiliates and retain proof of the same 55 prior to any such Affiliate being used in Defendants’ Affiliate Program; and if 66 Defendants should acquire any entity that has an existing program of selling 77 through Affiliates, the entity must complete all steps in this Subsection prior to 88 Defendants’ acquisition of the entity. 99 3. Require that each Affiliate or Affiliate Network, prior to the 10 10 public use or dissemination of any marketing materials, including websites, emails, 11 11 and pop-ups used by any Affiliate or Affiliate Network to advertise, promote, 12 12 market, offer for sale, or sell any products, services, or programs through 13 13 Defendants’ Affiliate Program, provide Defendants with the following 14 14 information: (a) copies of all materially different marketing materials to be used by 15 15 the Affiliate or Affiliate Network, including text, graphics, video, audio, and 16 16 photographs; (b) each location the Affiliate or Affiliate Network maintains, or 17 17 directly or indirectly controls, where the marketing materials will appear, including 18 18 19 19 the URL of any website; (c) for hyperlinks contained within the marketing 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 hyperlink, including the URL of any website; and (d) the range of dates that the materials, each location to which a consumer will be transferred by clicking on the marketing materials will be publicly used or disseminated to consumers; provided, however, that if Defendants only have access to certain Affiliates through an Affiliate Network, then Defendants shall contractually require that the Affiliate Network obtain and maintain the same information set forth above from each of those Affiliates who are part of Defendants’ Affiliate Program prior to the public use or dissemination of any such marketing materials, and provide proof to Defendants of having obtained the same. 13 11 4. Promptly review the marketing materials specified in Section 22 II.D.3 above as necessary to ensure compliance with this Order. Defendants shall 33 also promptly take steps as necessary to ensure that the marketing materials 44 provided to Defendants under Section II.D.3 above are the marketing materials 55 publicly used or disseminated to consumers by the Affiliate or Affiliate Network. 66 If Defendants determine that the use of any marketing material does not comply 77 with this Order, Defendants shall inform the Affiliate or Affiliate Network in 88 writing that approval is denied and shall not pay any amounts to the Affiliate or 99 Affiliate Network for such marketing, including any payments for leads, “click- 10 10 throughs,” or sales resulting therefrom; provided, however, that if Defendants only 11 11 have access to certain Affiliates through an Affiliate Network, then Defendants 12 12 shall contractually require that the Affiliate Network comply with the procedures 13 13 set forth in this Subsection as to those Affiliates. 14 14 5. Promptly and completely investigate any complaints that 15 15 Defendants receive through any source to determine whether any Affiliate or 16 16 Affiliate Network is engaging in acts or practices prohibited by this Order, either 17 17 directly or through any Affiliate that is part of Defendants’ Affiliate Program. 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 6. Upon determining that any Affiliate or Affiliate Network has engaged in, or is engaging in, acts or practices prohibited by this Order, either directly or through any Affiliate that is part of Defendants’ Affiliate Program, immediately: a. Disable any connection between the Defendants’ Affiliate Program and the marketing materials used by the Affiliate or Affiliate Network to engage in such acts or practices prohibited by this Order; b. Immediately halt the processing of any payments or charges generated by the Affiliate or Affiliate Network; 14 c. 11 Fully refund, or cause to be refunded, within five (5) 22 business days, each consumer charged by Defendants whose sale originated from 33 the Affiliate or Affiliate Network on or after the date the Affiliate or Affiliate 44 Network engaged in acts or practices prohibited by this Order; and d. 55 Immediately terminate the Affiliate or Affiliate Network; 66 provided, however, Defendants shall not be in violation of this subsection if 77 Defendants fail to terminate an Affiliate Network in a case where Defendants’ only 88 access to an Affiliate who has engaged in acts or practices prohibited by this Order 99 is through an Affiliate Network and Defendants receive notice that the Affiliate 10 10 Network immediately terminated the Affiliate violating this Order from any 11 11 Affiliate Program maintained by the Defendants. 12 12 III. 13 13 REQUIRED DISCLOSURES RELATING TO 14 14 NEGATIVE OPTION FEATURES 15 15 IT IS FURTHER ORDERED that Defendants, Defendants’ officers, 16 16 agents, employees, and attorneys, and all other persons in active concert or 17 17 participation with any of them, who receive actual notice of this Order, whether 18 18 19 19 acting directly or indirectly, in connection with promoting or offering for sale any 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 product, service, or program covered under the Section of this Order entitled “Ban product, service, or program with a Negative Option Feature, other than any on Certain Negative Option Sales,” are permanently restrained and enjoined from: A. Obtaining Billing Information from a consumer for any transaction involving a product, service, or program that includes a Negative Option Feature, without first disclosing Clearly and Conspicuously, and in Close Proximity to where a consumer provides Billing Information: 1. The extent to which the consumer must take affirmative action(s) to avoid any Charges on a recurring basis; 15 2. 11 The total cost (or range of costs) the consumer will be Charged, 22 the date the initial Charge will be submitted for payment, and the frequency of 33 such Charges unless the consumer timely takes affirmative steps to prevent or stop 44 such Charges; 55 3. 66 The deadline(s) (by date or frequency) by which the consumer must affirmatively act in order to stop all recurring Charges; 77 4. The name of the seller or provider of the product, service or 88 program and, if the name of the seller or provider will not appear on billing 99 statements, the billing descriptor that will appear on such statements; 10 10 5. A description of the product, service, or program; 11 11 6. Any Charge or cost for which the consumer is responsible in 12 12 connection with the cancellation of an order or the return of a product; and 13 13 14 14 15 15 16 16 7. The simple cancellation mechanism to stop any recurring Charges, as required by Section V of this Order. B. Failing to send the consumer: 1. Immediately after the consumer’s submission of an online 17 17 order, written confirmation of the transaction by email. The email must Clearly 18 18 19 19 and Conspicuously disclose all the information required by Subsection III.A, and 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 contain a subject line reading “Order Confirmation” along with the name of the product, service, or program and no additional information; or 2. Within two (2) days after receipt of the consumer’s order by mail or telephone, a written confirmation of the transaction, either by email or first class mail. The email or letter must Clearly and Conspicuously disclose all the information required by Subsection III.A. The subject line of the email must Clearly and Conspicuously state “Order Confirmation” along with the name of the product, service, or program and nothing else. The outside of the envelope must Clearly and Conspicuously state “Order Confirmation” along with the name of the 16 11 product, service, or program and no additional information other than the 22 consumer’s address, the seller’s return address, and postage. 33 IV. 44 OBTAINING EXPRESS INFORMED CONSENT 55 IT IS FURTHER ORDERED that Defendants, Defendants’ officers, 66 agents, employees, and attorneys, and all other persons in active concert or 77 participation with any of them, who receive actual notice of this Order, whether 88 acting directly or indirectly, in connection with promoting or offering for sale any 99 product, service, or program with a Negative Option Feature, other than any 10 10 product, service, or program covered under the Section of this Order entitled “Ban 11 11 on Certain Negative Option Sales,” are permanently restrained and enjoined from 12 12 using, or assisting others in using, Billing Information to obtain payment from a 13 13 consumer, unless Defendants first obtain the express informed consent of the 14 14 consumer to do so. To obtain express informed consent, Defendants must: 15 15 A. For all written offers (including over the Internet or other web-based 16 16 applications or services), obtain consent through a check box, signature, or other 17 17 substantially similar method, which the consumer must affirmatively select or sign 18 18 19 19 to accept the Negative Option Feature, and no other portion of the offer. 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 such check box, signature, or substantially similar method of affirmative consent, Defendants shall disclose Clearly and Conspicuously, and in Close Proximity to only the following, with no additional information: 1. The extent to which the consumer must take affirmative action(s) to avoid any Charges on a recurring basis; 2. The total cost (or range of costs) the consumer will be Charged and, if applicable, the frequency of such Charges unless the consumer timely takes affirmative steps to prevent or stop such Charges; and 17 3. 11 22 33 44 must affirmatively act in order to stop all recurring Charges. B. For all oral offers, prior to obtaining any Billing Information from the consumer: 1. 55 66 The deadline(s) (by date or frequency) by which the consumer Clearly and Conspicuously disclose the information contained in Subsection III.A; and 77 2. Obtain affirmative unambiguous express oral confirmation that 88 the consumer: (a) consents to being Charged for any product, service, or program, 99 including providing, at a minimum, the last four (4) digits of the consumer’s 10 10 account number to be Charged, (b) understands that the transaction includes a 11 11 Negative Option Feature, and (c) understands the specific affirmative steps the 12 12 consumer must take to prevent or stop further Charges. 13 13 C. For transactions conducted through Telemarketing, Defendants shall 14 14 maintain for three (3) years from the date of each transaction an unedited voice 15 15 recording of the entire transaction, including the prescribed statements set out in 16 16 Subsection IV.B. Each recording must be retrievable by date and by the 17 17 consumer’s name, telephone number, or Billing Information, and must be provided 18 18 19 19 upon request to the consumer, the consumer’s bank, or any law enforcement entity. 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 SIMPLE MECHANISM TO CANCEL V. NEGATIVE OPTION FEATURE IT IS FURTHER ORDERED that Defendants, Defendants’ officers, agents, employees, attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this Order, whether acting directly or indirectly, in connection with promoting or offering for sale any product, service, or program with a Negative Option Feature, other than any product, service, or program covered under the Section of this Order entitled “Ban 18 11 on Certain Negative Option Sales,” are permanently restrained and enjoined from 22 failing to provide a simple mechanism for the consumer to immediately stop any 33 recurring Charges. Such mechanism must not be difficult, costly, confusing, or 44 time consuming, and must be at least as simple as the mechanism the consumer 55 used to initiate the Charge(s). In addition: 66 A. For consumers who entered into the agreement to purchase a product, 77 service, or program including a Negative Option Feature over the Internet or 88 through other web-based applications or services, Defendants must provide a 99 mechanism, accessible over the Internet or through such other web-based 10 10 application or service that consumers can easily use to cancel the product, service, 11 11 or program and to immediately stop all further Charges. 12 12 B. For consumers who entered into the agreement to purchase a product, 13 13 service, or program, including a Negative Option Feature through an oral offer and 14 14 acceptance, Defendants must maintain a telephone number and a postal address 15 15 that consumers can easily use to cancel the product, service, or program and to 16 16 immediately stop all further Charges. Defendants must assure that all calls to this 17 17 telephone number shall be answered during normal business hours and that mail to 18 18 19 19 the postal address is retrieved regularly. 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 VI. BANNED WEIGHT-LOSS CLAIMS IT IS FURTHER ORDERED that Defendants, whether acting directly or indirectly, in connection with the manufacturing, labeling, advertising, promotion, offering for sale, sale, or distribution of any Dietary Supplement, over-the-counter Drug, patch, cream, wrap, or other product worn on the body or rubbed into the skin, are permanently restrained and enjoined from representing, or assisting others in representing, in any manner, expressly or by implication, including through the 19 11 use of a product name, endorsement, depiction, illustration, trademark, or trade 22 name, that such product: 33 A. without dieting or exercise; 44 55 B. 66 77 C. Causes permanent weight loss even after the consumer stops using the product; D. 10 10 11 11 Causes substantial weight loss no matter what or how much the consumer eats; 88 99 Causes weight loss of two pounds or more a week for a month or more Blocks the absorption of fat or calories to enable consumers to lose substantial weight; E. 12 12 Safely enables consumers to lose more than three pounds per week for more than four weeks; 13 13 F. Causes substantial weight loss for all users; or 14 14 G. Causes substantial weight loss by wearing a product on the body or 15 15 rubbing it into the skin. 16 16 VII. 17 17 PROHIBITED REPRESENTATIONS: 18 18 19 19 WEIGHT-LOSS CLAIMS 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 IT IS FURTHER ORDERED that Defendants, Defendants’ officers, agents, employees, and attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this Order, whether acting directly or indirectly, in connection with the manufacturing, labeling, advertising, promotion, offering for sale, sale, or distribution of any Covered Product, are permanently restrained and enjoined from making, or assisting others in making, expressly or by implication, including through the use of a product name, endorsement, depiction, or illustration, any representation, other than 20 11 representations covered under the Section of this Order entitled “Banned Weight- 22 Loss Claims,” that, in humans, such Covered Product: 33 A. Causes, or assists in causing, weight loss or any specific amount of weight loss; 44 55 B. Causes, or assists in causing, rapid or sustained weight loss; 66 C. Causes, or assists in causing, loss of belly fat; or 77 D. Cures, mitigates, or treats any disease; 88 99 unless the representation is non-misleading and, at the time of making such 10 10 representation, they possess and rely upon competent and reliable scientific 11 11 evidence substantiating that the representation is true. For purposes of this 12 12 Section, competent and reliable scientific evidence shall consist of human clinical 13 13 testing of the Covered Product, or of an Essentially Equivalent Product, that is 14 14 sufficient in quality and quantity, based on standards generally accepted by experts 15 15 in the relevant disease, condition, or function to which the representation relates, 16 16 when considered in light of the entire body of relevant and reliable scientific 17 17 evidence, to substantiate that the representation is true. Such testing must be: 18 18 19 19 (1) randomized, double-blind, and placebo-controlled; and (2) conducted by 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 addition, all underlying or supporting data and documents generally accepted by researchers qualified by training and experience to conduct such testing. In experts in the field as relevant to an assessment of such testing as described in the Section of this Order entitled “Preservation of Records Relating to Competent and Reliable Human Clinical Tests or Studies” must be available for inspection and production to the Commission. Persons covered by this Section shall have the burden of proving that a product satisfies the definition of Essentially Equivalent Product. 21 11 VIII. 22 PROHIBITED REPRESENTATIONS: 33 OTHER STRUCTURE OR FUNCTION AND 44 HEALTH-RELATED CLAIMS 55 IT IS FURTHER ORDERED that Defendants, Defendants’ officers, 66 agents, employees, and attorneys, and all other persons in active concert or 77 participation with any of them, who receive actual notice of this Order, whether 88 acting directly or indirectly, in connection with the manufacturing, labeling, 99 advertising, promotion, offering for sale, sale, or distribution of any Covered 10 10 Product, are permanently restrained and enjoined from making, or assisting others 11 11 in making, expressly or by implication, including through the use of a product 12 12 name, endorsement, depiction, or illustration, any representation, other than 13 13 representations covered under the Sections of this Order entitled “Banned Weight- 14 14 Loss Claims” and “Prohibited Representations: Weight-Loss Claims,” about the 15 15 health benefits, performance, efficacy, safety, or side effects of any Covered 16 16 Product, including that the Covered Product (1) causes, or assists in causing, 17 17 increased muscle growth or muscle mass, or (2) permanently, significantly, and/or 18 18 19 19 dramatically eliminates or lessens sagging skin, wrinkles or age spots, unless the 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 they possess and rely upon competent and reliable scientific evidence that is representation is non-misleading, and, at the time of making such representation, sufficient in quality and quantity based on standards generally accepted by experts in the relevant disease, condition, or function to which the representation relates, when considered in light of the entire body of relevant and reliable scientific evidence, to substantiate that the representation is true. For purposes of this Section, competent and reliable scientific evidence means tests, analyses, research, or studies (1) that have been conducted and evaluated in an objective manner by experts in the relevant disease, condition, or 22 11 function to which the representation relates; (2) that are generally accepted by such 22 experts to yield accurate and reliable results; and (3) that are randomized, double- 33 blind, and placebo-controlled human clinical testing of the Covered Product, or of 44 an Essentially Equivalent Product, when such experts would generally require such 55 human clinical testing to substantiate that the representation is true. In addition, 66 when such tests or studies are human clinical tests or studies, all underlying or 77 supporting data and documents generally accepted by experts in the field as 88 relevant to an assessment of such testing as set forth in the Section of this Order 99 entitled “Preservation of Records Relating to Competent and Reliable Human 10 10 Clinical Tests or Studies” must be available for inspection and production to the 11 11 Commission. Persons covered by this Section have the burden of proving that a 12 12 product satisfies the definition of Essentially Equivalent Product. 13 13 IX. 14 14 PROHIBITED REPRESENTATIONS REGARDING TESTS OR STUDIES 15 15 IT IS FURTHER ORDERED that Defendants, Defendants’ officers, 16 16 agents, employees, and attorneys, and all other persons in active concert or 17 17 participation with any of them, who receive actual notice of this Order, whether 18 18 19 19 acting directly or indirectly, in connection with the manufacturing, labeling, 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 Product, are permanently restrained and enjoined from misrepresenting, or advertising, promotion, offering for sale, sale, or distribution of any Covered assisting others in misrepresenting, in any manner, expressly or by implication, including through the use of any product name, endorsement, depiction, or illustration: A. That any Covered Product is clinically proven to cause weight loss, muscle growth, or wrinkle reduction; B. The existence, contents, validity, results, conclusions, or interpretations of any test, study, or research; or 23 11 22 C. That the performance or benefits of any product are scientifically or clinically proven or otherwise established. 33 X. 44 FDA APPROVED CLAIMS 55 IT IS FURTHER ORDERED that nothing in this Order prohibits 66 Defendants, Defendants’ officers, agents, employees, and attorneys, and all other 77 persons in active concert or participation with any of them, from: 88 A. For any Drug, making a representation that is approved in labeling for 99 such Drug under any tentative or final monograph promulgated by the Food and 10 10 Drug Administration, or under any new drug application approved by the Food and 11 11 Drug Administration; and 12 12 B. For any product, making a representation that is specifically 13 13 authorized for use in labeling for such product by regulations promulgated by the 14 14 Food and Drug Administration pursuant to the Nutrition Labeling and Education 15 15 Act of 1990 or permitted under Sections 303-304 of the Food and Drug 16 16 Administration Modernization Act of 1997. 17 17 XI. 18 18 19 19 PRESERVATION OF RECORDS RELATING TO COMPETENT AND 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 RELIABLE HUMAN CLINICAL TESTS OR STUDIES IT IS FURTHER ORDERED that, with regard to any human clinical test or study (“test”) upon which Defendants rely to substantiate any claim covered by this Order, Defendants shall secure and preserve all underlying or supporting data and documents generally accepted by experts in the field as relevant to an assessment of the test, including: A. All protocols and protocol amendments, reports, articles, write-ups, or other accounts of the results of the test, and drafts of such documents reviewed by the test sponsor or any other person not employed by the research entity; 24 11 B. All documents referring or relating to recruitment; randomization; 22 instructions, including oral instructions, to participants; and participant 33 compliance; 44 C. Documents sufficient to identify all test participants, including any 55 participants who did not complete the test, and all communications with any 66 participants relating to the test; all raw data collected from participants enrolled in 77 the test, including any participants who did not complete the test; source 88 documents for such data; any data dictionaries; and any case report forms; 99 D. All documents referring or relating to any statistical analysis of any 10 10 test data, including any pretest analysis, intent-to-treat analysis, or between-group 11 11 analysis performed on any test data; and 12 12 E. All documents referring or relating to the sponsorship of the test, 13 13 including all communications and contracts between any sponsor and the test’s 14 14 researchers. 15 15 Provided, however, the preceding preservation requirement does not apply to 16 16 a Reliably Reported test, unless the test was conducted, controlled, or sponsored, in 17 17 whole or in part by: (1) any Defendant; (2) any of Defendants’ officers, agents, 18 18 19 19 representatives, or employees; (3) any other person or entity in active concert or 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 on behalf of any Defendant; (5) any supplier of any ingredient contained in the participation with any Defendant; (4) any person or entity affiliated with or acting product at issue to any of the foregoing or to the product’s manufacturer; or (6) the supplier or manufacturer of such product. For any test conducted, controlled, or sponsored, in whole or in part, by Defendants, Defendants must establish and maintain reasonable procedures to protect the confidentiality, security, and integrity of any personal information collected from or about participants. These procedures must be documented in writing and must contain administrative, technical, and physical safeguards 25 11 appropriate to Corporate Defendants’ size and complexity, the nature and scope of 22 Defendants’ activities, and the sensitivity of the personal information collected 33 from or about the participants. 44 XII. 55 PROHIBITIONS AGAINST VIOLATION OF THE ELECTRONIC 66 FUND TRANSFER ACT 77 IT IS FURTHER ORDERED that Defendants and Defendants’ officers, 88 agents, employees, and attorneys, and all other persons in active concert or 99 participation with any of them, who receive actual notice of this Order, whether 10 10 acting directly or indirectly, in connection with the sale of any product, service, or 11 11 program are hereby permanently restrained and enjoined from: 12 12 A. Engaging in any recurring debiting of a consumer’s account without 13 13 first obtaining a valid written pre-authorization for preauthorized electronic fund 14 14 transfers from the consumer’s account, which pre-authorization is clear and readily 15 15 understandable, identifiable as a pre-authorization, and reflects the consumer’s 16 16 assent, as required by Section 907(a) of the Electronic Fund Transfer Act, 15 17 17 U.S.C. § 1693e(a), and Section 1005.10(b) of Regulation E, as more fully set out in 18 18 19 19 Section 1005.10(b) of the Consumer Financial Protection Bureau’s Official Staff 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 C.F.R. § 1005.10(b), cmts. 5 and 6, Supp. I; Commentary to Regulation E (“Official Staff Commentary to Regulation E”), 12 B. Engaging in any recurring debiting of a consumer’s account without first providing a copy of a valid written pre-authorization to the consumer for preauthorized electronic fund transfers from the consumer’s account, which copy is clear and readily understandable, identifiable as a pre-authorization, and reflects the consumer’s assent, as required by Section 907(a) of EFTA, 15 U.S.C. § 1693e(a), and Section 1005.10(b) of Regulation E, as more fully set out in 26 11 Section 1005.10(b) of the Official Staff Commentary to Regulation E, 12 C.F.R. 22 § 1005.10(b), cmts. 5 and 6, Supp. I; and 33 C. Failing to maintain procedures reasonably adapted to avoid an 44 unintentional failure to obtain a written authorization for preauthorized electronic 55 fund transfers, as required in Section 1005.10(b) of the Official Staff Commentary 66 to Regulation E, 12 C.F.R. § 1005.10(b), cmt. 7, Supp. I. 77 XIII. 88 MONETARY JUDGMENT AND PARTIAL SUSPENSION 99 IT IS FURTHER ORDERED that: 10 10 A. Judgment in the amount of one hundred seventy-nine million dollars 11 11 ($179,000,000) is entered in favor of the Commission against Defendants, jointly 12 12 and severally, as equitable monetary relief. Upon complete payment and transfer 13 13 to the Commission of all assets listed in Subsections XIII.B-D below, the 14 14 remainder of the judgment is suspended, subject to Subsections XIII.F-H below. 15 15 B. In partial satisfaction of the monetary judgment set forth above, 16 16 Defendants hereby relinquish and assign to the Commission all legal and equitable 17 17 right, title, control, or interest in the assets listed below effective upon entry of this 18 18 19 19 Order, and the following transfers of assets shall occur within seven (7) days of 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 provided by a representative of the Commission: entry of this order by electronic fund transfer in accordance with instructions 1. The Defendants shall transfer to the Commission four million, seventy-two thousand, three hundred fifty-five dollars ($4,072,355), which, as the Defendants stipulate, their counsel holds in escrow for no purpose other than payment to the Commission. C. In partial satisfaction of the monetary judgment set forth above, Defendants hereby relinquish and assign to the Commission all legal and equitable right, title, control, or interest, in the following assets listed below (in the amount 27 11 of at least two million, three hundred eight thousand, eight hundred ninety dollars 22 ($2,308,890)) effective upon entry of this Order, and the following transfers of 33 assets shall occur within seven (7) days of entry of this order by electronic fund 44 transfer in accordance with instructions provided by a representative of the 55 Commission: 66 1. Chase Paymentech, a division of JPMorgan Chase & Co., shall 77 transfer to the Commission all assets, including reserve funds, held in the name of 88 or for the benefit of any of the Defendants or Related Companies, including the 99 Chase Paymentech accounts identified in Appendix 1 to this Order; 10 10 2. Cynergy Data, LLC (“Cynergy”), now doing business as 11 11 Priority Payment Systems LLC, shall transfer to the Commission all assets, 12 12 including reserve funds, held in the name of or for the benefit of any of the 13 13 Defendants or Related Companies, including the Cynergy accounts identified in 14 14 Appendix 1 to this Order; 15 15 3. Elavon Inc. (“Elavon”) shall transfer to the Commission all 16 16 assets, including reserve funds, held in the name of or for the benefit of any of the 17 17 Defendants or Related Companies, including the Elavon accounts identified in 18 18 19 19 Appendix 1 to this Order; 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 Commission all assets, including reserve funds, held in the name of or for the 4. Electronic Merchant Services (“EMS”) shall transfer to the benefit of any of the Defendants or Related Companies, including the EMS accounts identified in Appendix 1 to this Order; 5. First National Bank of Omaha (“First National”) shall transfer to the Commission all assets, including reserve funds, held in the name of or for the benefit of any of the Defendants or Related Companies, including the First National accounts identified in Appendix 1 to this Order; 28 6. 11 Global Merchant Advisors shall transfer to the Commission all 22 assets, including reserve funds, held in the name of or for the benefit of any of the 33 Defendants or Related Companies, including the Global Merchant Advisors 44 accounts identified in Appendix 1 to this Order; 7. 55 Ignite Payments, LLC (“Ignite Payments”) shall transfer to the 66 Commission all assets, including reserve funds, held in the name of or for the 77 benefit of any of the Defendants or Related Companies, including the Ignite 88 Payment accounts identified in Appendix 1 to this Order; 99 8. Merchant e-Solutions shall transfer to the Commission all 10 10 assets, including reserve funds, held in the name of or for the benefit of any of the 11 11 Defendants or Related Companies, including the Merchant e-Solutions accounts 12 12 identified in Appendix 1 to this Order; 13 13 9. National Bank of California, now doing business as 14 14 Commercial Bank of California, shall transfer to the Commission all assets, 15 15 including reserve funds, held in the name of or for the benefit of any of the 16 16 Defendants or Related Companies, including the National Bank of California 17 17 accounts identified in Appendix 1 to this Order; 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 10. National Merchants Association (“NMA”) shall transfer to the Commission all assets, including reserve funds, held in the name of or for the benefit of any of the Defendants or Related Companies, including the NMA accounts identified in Appendix 1 to this Order; 11. Powerpay, LLC (“Powerpay”), now doing business as EVO Payments International, shall transfer to the Commission all assets, including reserve funds, held in the name of or for the benefit of any of the Defendants or Related Companies, including the Powerpay accounts identified in Appendix 1 to this Order; 29 12. 11 Priority Payment Systems LLC (“Priority Payment”) shall 22 transfer to the Commission all assets, including reserve funds, held in the name of 33 or for the benefit of any of the Defendants or Related Companies, including the 44 Priority Payment accounts identified in Appendix 1 to this Order; 13. 55 Processing.com, LLC (“Processing.com”) shall transfer to the 66 Commission all assets, including reserve funds, held in the name of or for the 77 benefit of any of the Defendants or Related Companies, including the 88 Processing.com accounts identified in Appendix 1 to this Order; 99 14. Select Bankcard shall transfer to the Commission all assets, 10 10 including reserve funds, held in the name of or for the benefit of any of the 11 11 Defendants or Related Companies, including the Select Bankcard accounts 12 12 identified in Appendix 1 to this Order; 13 13 15. Signature Processing Inc. (“Signature Processing”) shall 14 14 transfer to the Commission all assets, including reserve funds, held in the name of 15 15 or for the benefit of any of the Defendants or Related Companies, including the 16 16 Signature Processing accounts identified in Appendix 1 to this Order; 17 17 16. Synovus Financial Corp. (“Synovus”) shall transfer to the 18 18 19 19 Commission all assets, including reserve funds, held in the name of or for the 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 accounts identified in Appendix 1 to this Order; benefit of any of the Defendants or Related Companies, including the Synovus 17. TransFirst shall transfer to the Commission all assets, including reserve funds, held in the name of or for the benefit of any of the Defendants or Related Companies, including the TransFirst accounts identified in Appendix 1 to this Order; 18. U.S. Merchant Systems (“USMS”) shall transfer to the Commission all assets, including reserve funds, held in the name of or for the 30 11 benefit of any of the Defendants or Related Companies, including the USMS 22 accounts identified in Appendix 1 to this Order; 19. 33 Vantiv, Inc. (“Vantiv”) shall transfer to the Commission all 44 assets, including reserve funds, held in the name of or for the benefit of any of the 55 Defendants or Related Companies, including the Vantiv accounts identified in 66 Appendix 1 to this Order; 77 20. Woodforest National Bank (“Woodforest”) shall transfer to the 88 Commission all assets, including reserve funds, held in the name of or for the 99 benefit of any of the Defendants or Related Companies, including the Woodforest 10 10 accounts identified in Appendix 1 to this Order; and 11 11 21. Worldpay Group plc (“Worldpay”) shall transfer to the 12 12 Commission all assets, including reserve funds, held in the name of or for the 13 13 benefit of any of the Defendants or Related Companies, including the Worldpay 14 14 accounts identified in Appendix 1 to this Order. 15 15 D. If the aggregate amount held in the reserve accounts of the entities 16 16 listed in Subsection XIII.C above as of the date of entry of this Order (“the 17 17 Aggregate Reserve Amount”) is less than two million, three hundred eight 18 18 19 19 thousand, eight hundred ninety dollars ($2,308,890), then Defendants are ordered 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 three hundred eight thousand, eight hundred ninety dollars ($2,308,890) within 30 to pay to the Commission the difference between such amount and two million, days of entry of this Order by electronic fund transfer in accordance with instructions previously provided by a representative of the Commission. E. Defendants shall execute, or cause to be executed, within three (3) days of written notice of this Order, all documents necessary to effectuate the transfer of the Aggregate Reserve Amount, including providing any documents necessary to determine the Aggregate Reserve Amount. 31 11 F. The Commission’s agreement to the suspension of part of the 22 judgment is expressly premised upon the truthfulness, accuracy, and completeness 33 of Defendants’ sworn financial statements and related documents (collectively, 44 “financial representations”) submitted to the Commission, namely: 55 1. the Financial Statement of Individual Defendant Richard 66 Fowler signed on June 29, 2017, including all documents attached or incorporated 77 by reference therein; 88 2. the Financial Statement of Individual Defendant Ryan Fowler 99 signed on June 29, 2017, including all documents attached or incorporated by 10 10 reference therein; 11 11 3. the Financial Statement of Individual Defendant Nathan 12 12 Martinez signed on June 29, 2017, including all documents attached or 13 13 incorporated by reference therein; 14 14 4. the Financial Statement of Corporate Defendant Ad Kings LLC 15 15 signed by Sean Colwell, Chief Executive Officer, on June 27, 2017, including all 16 16 documents attached or incorporated by reference therein; 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 5. the Financial Statement of Corporate Defendant Apex Advertising LLC signed by Adrian Skibine, Chief Executive Officer, on June 27, 2017, including all documents attached or incorporated by reference therein; 6. the Financial Statement of Corporate Defendant Brand Development Corp. signed by Rodney Fetaya, Chief Executive Officer, on June 27, 2017, including all documents attached or incorporated by reference therein; 7. the Financial Statement of Corporate Defendant Coastal Ads LLC signed by Oscar Maria, Chief Executive Officer, on June 27, 2017, including all documents attached or incorporated by reference therein; 32 11 8. the Financial Statement of Corporate Defendant Delux 22 Advertising LLC signed by Jack Cooper, Chief Executive Officer, on June 27, 33 2017, including all documents attached or incorporated by reference therein; 44 9. the Financial Statement of Corporate Defendant Diamond Ads 55 LLC signed by Nathan Martinez, Chief Executive Officer, on June 27, 2017, 66 including all documents attached or incorporated by reference therein; 77 10. the Financial Statement of Corporate Defendant Digital Nutra 88 LLC signed by Hadi Assposito, Owner and Officer, on June 27, 2017, including all 99 documents attached or incorporated by reference therein; 10 10 11. the Financial Statement of Corporate Defendant Exclusive 11 11 Advertising LLC signed by Marco Fregoso, Chief Executive Officer, on June 27, 12 12 2017, including all documents attached or incorporated by reference therein; 13 13 12. the Financial Statement of Corporate Defendant Iron Ads, LLC 14 14 signed by Nathan Martinez, Chief Executive Officer, on June 27, 2017, including 15 15 all documents attached or incorporated by reference therein; 16 16 13. the Financial Statement of Corporate Defendant LeadKing 17 17 Advertising LLC signed by Nathan Martinez, Chief Executive Officer, on June 27, 18 18 19 19 2017, including all documents attached or incorporated by reference therein; 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 LLC signed by Ryan Fowler, Chief Executive Officer, on June 27, 2017, including 14. the Financial Statement of Corporate Defendant Lead Seeker, all documents attached or incorporated by reference therein; 15. the Financial Statement of Corporate Defendant Mints Marketing LLC signed by Zoe Abel, Chief Executive Officer, on June 27, 2017, including all documents attached or incorporated by reference therein; 16. the Financial Statement of Corporate Defendant Onyx Ads, LLC signed by Kyle Lawrence, Chief Executive Officer, on June 29, 2017, including all documents attached or incorporated by reference therein; 33 11 17. the Financial Statement of Corporate Defendant Rebem, LLC 22 signed by Emma Baker, Owner, on July 12, 2017, including all documents 33 attached or incorporated by reference therein; 44 18. the Financial Statement of Corporate Defendant Supertiser LLC 55 signed by Richard Fowler, Chief Executive Officer, on June 27, 2017, including all 66 documents attached or incorporated by reference therein; 77 19. the Financial Statement of Corporate Defendant TARR Inc. 88 signed by Richard Fowler, Chief Executive Officer, on June 27, 2017, including all 99 documents attached or incorporated by reference therein; 10 10 20. the Financial Statement of Corporate Defendant Verticality 11 11 Advertising, LLC signed by Richard Fowler, Chief Executive Officer, on June 27, 12 12 2017, including all documents attached or incorporated by reference therein; 13 13 21. the Financial Statement of Corporate Defendant White Dog 14 14 Marketing, LLC signed by Rinata Dominguez, Chief Executive Officer, on June 15 15 27, 2017, including all documents attached or incorporated by reference therein; 16 16 22. the additional documentation submitted by letter dated April 3, 17 17 2017, from the law firm of Rutan & Tucker, LLP, explaining the interests of 18 18 19 19 Individual Defendants Richard Fowler and Ryan Fowler in a family trust and 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 family partnership; 23. the additional documentation submitted by letter dated April 24, 2017, from the law firm of Venable LLP, explaining the ownership interests of the assets held in a Wells Fargo account; 24. the additional documentation submitted by email dated July 17, 2017, from the law firm of Venable LLP, with accompanying attachments, confirming the amounts held on behalf of the Corporate Defendants in certain merchant reserve accounts; and 34 25. 11 the additional documentation submitted by email dated July 28, 22 2017, from the law firm of Venable LLP, confirming the amounts held on behalf of 33 the Defendants and the Related Companies in certain bank, investment, and 44 merchant reserve accounts. 55 G. The suspension of the judgment will be lifted as to any Defendant if, 66 upon motion by the Commission, the Court finds that Defendant failed to disclose 77 any material asset, materially misstated the value of any asset, or made any other 88 material misstatement or omission in the financial representations identified above. 99 H. If the suspension of the judgment is lifted, the judgment becomes 10 10 immediately due as to that Defendant in the amount specified in Subsection 11 11 XIII.A. above (which the parties stipulate only for purposes of this Section 12 12 represents the consumer injury alleged in the Complaint), less any payment 13 13 previously made pursuant to this Section, plus interest computed from the date of 14 14 entry of this Order. 15 15 XIV. 16 16 ADDITIONAL MONETARY PROVISIONS 17 17 IT IS FURTHER ORDERED that: 18 18 19 19 A. 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 Defendants relinquish dominion and all legal and equitable right, title, and interest in all assets transferred pursuant to this Order and may not seek the return of any assets. B. The facts alleged in the Complaint will be taken as true, without further proof, in any subsequent civil litigation by or on behalf of the Commission, including in a proceeding to enforce its rights to any payment or monetary judgment pursuant to this Order, such as a nondischargeability complaint in any bankruptcy case. C. The facts alleged in the Complaint establish all elements necessary to sustain an action by the Commission pursuant to Section 523(a)(2)(A) of the 35 11 Bankruptcy Code, 11 U.S.C. § 523(a)(2)(A), and this Order will have collateral 22 estoppel effect for such purposes. 33 D. Defendants acknowledge that their Taxpayer Identification Numbers 44 (Social Security Numbers or Employer Identification Numbers), which Defendants 55 previously submitted to the Commission, may be used for collecting and reporting 66 on any delinquent amount arising out of this Order, in accordance with 31 U.S.C. 77 § 7701. 88 E. All money paid to the Commission pursuant to this Order may be 99 deposited into a fund administered by the Commission or its designee to be used 10 10 for equitable relief, including consumer redress and any attendant expenses for the 11 11 administration of any redress fund. If a representative of the Commission decides 12 12 that direct redress to consumers is wholly or partially impracticable or money 13 13 remains after redress is completed, the Commission may apply any remaining 14 14 money for such other equitable relief (including consumer information remedies) 15 15 as it determines to be reasonably related to Defendants’ practices alleged in the 16 16 Complaint. Any money not used for such equitable relief is to be deposited to the 17 17 U.S. Treasury as disgorgement. Defendants have no right to challenge any actions 18 18 19 19 the Commission or its representatives may take pursuant to this Subsection. 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 XV. CUSTOMER INFORMATION IT IS FURTHER ORDERED that Defendants and Defendants’ officers, agents, employees, and attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this Order, whether acting directly or indirectly, are hereby permanently restrained and enjoined from directly or indirectly: A. failing to provide sufficient customer information to enable the Commission to efficiently administer consumer redress. If a representative of the 36 11 Commission requests in writing any information related to redress, Defendants 22 must provide it, in the form prescribed by the Commission, within 14 days; 33 B. disclosing, using, or benefitting from customer information, including 44 the name, address, telephone number, email address, social security number, other 55 identifying information, or any data that enables access to a customer’s account 66 (including a credit card, bank account, or other financial account), that any 77 Defendant obtained prior to entry of this Order in connection with the sale of any 88 Covered Product or Add-On product, service, or program; and 99 C. failing to destroy such customer information in all forms in their 10 10 possession, custody, or control within 30 days after receipt of written direction to 11 11 do so from a representative of the Commission. 12 12 Provided, however, that customer information need not be disposed of, and 13 13 may be disclosed, to the extent requested by a government agency or required by 14 14 law, regulation, or court order. 15 15 XVI. 16 16 COOPERATION 17 17 IT IS FURTHER ORDERED that Defendants must fully cooperate with 18 18 19 19 representatives of the Commission in this case and in any investigation related to 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 Complaint. Such Defendants must provide truthful and complete information, or associated with the transactions or occurrences that are the subject of the evidence, and testimony. Such Individual Defendants must appear and such Corporate Defendants must cause Defendants’ officers, employees, representatives, or agents to appear for interviews, discovery, hearings, trials, and any other proceedings that a Commission representative may reasonably request upon 5 days written notice, or other reasonable notice, at such places and times as a Commission representative may designate, without the service of a subpoena. 37 11 XVII. 22 ORDER ACKNOWLEDGMENTS 33 44 55 IT IS FURTHER ORDERED that Defendants obtain acknowledgments of receipt of this Order: A. Each Defendant, within 7 days of entry of this Order, must submit to 66 the Commission an acknowledgment of receipt of this Order sworn under penalty 77 of perjury. 88 B. For 5 years after entry of this Order, each Individual Defendant for 99 any business that such Defendant, individually or collectively with any other 10 10 Defendant, is the majority owner or controls directly or indirectly, and each 11 11 Corporate Defendant, must deliver a copy of this Order to: (1) all principals, 12 12 officers, directors, and LLC managers and members; (2) all employees, agents, and 13 13 representatives who participate in conduct related to the subject matter of the 14 14 Order; and (3) any business entity resulting from any change in structure as set 15 15 forth in the Section titled Compliance Reporting. Delivery must occur within 7 16 16 days of entry of this Order for current personnel. For all others, delivery must 17 17 occur before they assume their responsibilities. 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 C. From each individual or entity to which a Defendant delivered a copy of this Order, that Defendant must obtain, within 30 days, a signed and dated acknowledgment of receipt of this Order. XVIII. COMPLIANCE REPORTING IT IS FURTHER ORDERED that Defendants make timely submissions to the Commission: A. One year after entry of this Order, each Defendant must submit a compliance report, sworn under penalty of perjury: 38 1. 11 Each Defendant must: (a) identify the primary physical, postal, 22 and email address and telephone number, as designated points of contact, which 33 representatives of the Commission may use to communicate with Defendant; 44 (b) identify all of that Defendant’s businesses by all of their names, telephone 55 numbers, and physical, postal, email, and Internet addresses; (c) describe the 66 activities of each business, including the products, services, and programs offered, 77 the means of advertising, marketing, and sales, and the involvement of any other 88 Defendant (which Individual Defendants must describe if they know or should 99 know due to their own involvement); (d) describe in detail whether and how that 10 10 Defendant is in compliance with each Section of this Order; and (e) provide a copy 11 11 of each Order Acknowledgment obtained pursuant to this Order, unless previously 12 12 submitted to the Commission. 13 13 2. Additionally, each Individual Defendant must: (a) identify all 14 14 telephone numbers and all physical, postal, email and Internet addresses, including 15 15 all residences; (b) identify all business activities, including any business for which 16 16 such Defendant performs services whether as an employee or otherwise and any 17 17 entity in which such Defendant has any ownership interest; and (c) describe in 18 18 19 19 detail such Defendant’s involvement in each such business, including title, role, 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 responsibilities, participation, authority, control, and any ownership. B. For 15 years after entry of this Order, each Defendant must submit a compliance notice, sworn under penalty of perjury, within 14 days of any change in the following: 1. Each Defendant must report any change in: (a) any designated point of contact; or (b) the structure of any Corporate Defendant or any entity that Defendant has any ownership interest in or controls directly or indirectly that may affect compliance obligations arising under this Order, including: creation, 39 11 merger, sale, or dissolution of the entity or any subsidiary, parent, or affiliate that 22 engages in any acts or practices subject to this Order. 2. 33 Additionally, each Individual Defendant must report any 44 change in: (a) name, including aliases or fictitious name, or residence address, or 55 (b) title or role in any business activity, including any business for which such 66 Defendant performs services whether as an employee or otherwise and any entity 77 in which such Defendant has an ownership interest, and identify the name, physical 88 address, and any Internet address of the business or entity. 99 C. Each Defendant must submit to the Commission notice of the filing of 10 10 any bankruptcy petition, insolvency proceeding, or similar proceeding by or 11 11 against such Defendant within 14 days of its filing. 12 12 D. Any submission to the Commission required by this Order to be 13 13 sworn under penalty of perjury must be true and accurate and comply with 28 14 14 U.S.C. § 1746, such as by concluding: “I declare under penalty of perjury under 15 15 the laws of the United States of America that the foregoing is true and correct. 16 16 Executed on: _____” and supplying the date, signatory’s full name, title (if 17 17 applicable), and signature. 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 E. Unless otherwise directed by a Commission representative in writing, all submissions to the Commission pursuant to this Order must be emailed to DEbrief@ftc.gov or sent by overnight courier (not the U.S. Postal Service) to: Associate Director for Enforcement, Bureau of Consumer Protection, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580. The subject line must begin: FTC v. Tarr Inc., et al. XIX. RECORDKEEPING IT IS FURTHER ORDERED that Defendants must create certain records for 15 years after entry of the Order, and retain each such record for 5 years. 40 11 Specifically, Corporate Defendants and each Individual Defendant for any business 22 that such Defendant, individually or collectively with any other Defendant, is a 33 majority owner or controls directly or indirectly, must create and retain the 44 following records: 55 66 77 A. accounting records showing the revenues from all products, services, and programs sold; B. personnel records showing, for each person providing services, 88 whether as an employee or otherwise, that person’s: name; addresses; telephone 99 numbers; job title or position; dates of service; and (if applicable) the reason for 10 10 termination; 11 11 12 12 13 13 14 14 15 15 C. records of all consumer complaints and refund requests, whether received directly or indirectly, such as through a third party, and any response; D. all records necessary to demonstrate full compliance with each provision of this Order, including all submissions to the Commission; and E. a copy of each unique advertisement or other marketing material. 16 16 XX. 17 17 COMPLIANCE MONITORING 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 IT IS FURTHER ORDERED that, for the purpose of monitoring Defendants’ compliance with this Order: A. Within 14 days of receipt of a written request from a representative of the Commission, each Defendant must: submit additional compliance reports or other requested information, which must be sworn under penalty of perjury; appear for depositions; and produce documents for inspection and copying. The Commission is also authorized to obtain discovery, without further leave of court, using any of the procedures prescribed by Federal Rules of Civil Procedure 29, 30 (including telephonic depositions), 31, 33, 34, 36, 45, and 69. 41 11 B. For matters concerning this Order, the Commission is authorized to 22 communicate directly with each Defendant. Defendants must permit 33 representatives of the Commission to interview any employee or other person 44 affiliated with any Defendant who has agreed to such an interview. The person 55 interviewed may have counsel present. 66 C. The Commission may use all other lawful means, including posing, 77 through its representatives as consumers, suppliers, or other individuals or entities, 88 to Defendants or any individual or entity affiliated with Defendants, without the 99 necessity of identification or prior notice. Nothing in this Order limits the 10 10 Commission’s lawful use of compulsory process, pursuant to Sections 9 and 20 of 11 11 the FTC Act, 15 U.S.C. §§ 49, 57b-1. 12 12 D. Upon written request from a representative of the Commission, any 13 13 consumer reporting agency must furnish consumer reports concerning Individual 14 14 Defendants, pursuant to Section 604(1) of the Fair Credit Reporting Act, 15 U.S.C. 15 15 § 1681b(a)(1). 16 16 XXI. 17 17 RETENTION OF JURISDICTION 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 IT IS FURTHER ORDERED that this Court retains jurisdiction of this matter for purposes of construction, modification, and enforcement of this Order. The parties have consented to continuing jurisdiction over this case by a magistrate judge. (Docket no. 4.) By a separate order, this case, including interpretation and enforcement of this Order, is being referred to Magistrate Judge Karen Crawford or another duly-authorized magistrate judge for all purposes. IT IS SO ORDERED. DATED: November 13, 2017 ______________________________ Hon. Larry A. Burns United States District Judge 42

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