Chien v. Bumble Inc. et al

Filing 37

Judgment and Order: (1) Granting in Part Defendants' Motion to Dismiss for Lack of Personal Jurisdiction (2) Granting Defendants' Motion to Compel Arbitration (ECF No. 24 ). Signed by Judge Gonzalo P. Curiel on 11/17/22. (jmo)

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Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.526 Page 1 of 32 1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 10 11 12 13 14 15 16 SOUTHERN DISTRICT OF CALIFORNIA RYAN CHIEN, individually and on behalf of all others similarly situated, Case No.: 3:22-cv-00020-GPC-NLS JUDGMENT AND ORDER: Plaintiffs, v. (1) GRANTING IN PART DEFENDANTS’ MOTION TO DISMISS FOR LACK OF PERSONAL JURISDICTION BUMBLE INC., BUZZ HOLDINGS L.P., and BUMBLE TRADING LLC, Defendants. (2) GRANTING DEFENDANTS’ MOTION TO COMPEL ARBITRATION 17 18 [ECF No. 24] 19 20 21 22 23 24 25 26 Before the Court is a Motion to Dismiss, or in the alternative to Compel Arbitration, Plaintiff Ryan Chien’s First Amended Complaint, filed by Defendants Bumble Inc., Buzz Holdings L.P., and Bumble Trading LLC (collectively referred to as “Bumble” except where otherwise indicated). (ECF No. 24.) For the reasons set forth below, the Court GRANTS IN PART Defendants’ motion to dismiss for lack of personal jurisdiction and GRANTS Defendants’ motion to compel arbitration. 27 28 1 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.527 Page 2 of 32 1 I. BACKGROUND 2 Plaintiff Ryan Chien filed his putative class action complaint against Bumble Inc. 3 and Buzz Holdings L.P. (Buzz Holdings) on November 24, 2021 in the Superior Court of 4 California. (ECF No. 1-2 at 7.1) Defendants Bumble Inc. and Buzz Holdings removed the 5 action to this Court on January 6, 2022. (ECF No. 1.) Chien amended his complaint in 6 April to include Bumble Trading LLC (Bumble Trading) as a defendant, (ECF No. 18), 7 after Bumble Inc. and Buzz Holdings challenged this Court’s jurisdiction in March. (ECF 8 No. 16.) 9 Chien’s operative First Amended Class Action Complaint (“Complaint” or “FAC”) 10 concerns several privacy-related torts. (See FAC ¶¶ 152-224.) The causes of action arise 11 from the allegedly unauthorized collection, use, and disclosure of users’ personally 12 identifiable information (“PII”) and biometric information. (Id. at ¶ 1.) The medium 13 through which these data were collected and used was an internet-based dating application 14 called Bumble (“App”). (See FAC ¶ 2.) The App is free to download on mobile or desktop 15 devices but has premium features available for purchase via subscription or in-app 16 purchases. (FAC ¶ 24; ECF Nos. 30-1 at 31; 16-3 at 2.) 17 “Bumble Trading . . . is responsible for decision making and marketing the . . . [A]pp 18 in the United States.” (ECF No. 30-1 at 6; see also ECF No. 24-2 at 2 (“Bumble Trading 19 LLC operates the Bumble App globally . . . .”).) Chien alleges that “Bumble Inc. directs 20 and controls the operations of [Bumble Trading],” (FAC ¶ 27), whereas Bumble denies 21 that either Bumble Inc. or Buzz Holdings have ever “owned, operated, or controlled the 22 app, or collected, stored, managed, used or disclosed Bumble app user information,” (ECF 23 Nos. 24-1 at 12, 16; 24-2 at 3). Bumble instead alleges that Bumble Inc. and Buzz Holdings 24 “are holding companies that do not conduct any operational activities in the United States.” 25 (ECF No. 24-1 at 16.) 26 27 28 1 Page numbers are based on the CM/ECF pagination. 2 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.528 Page 3 of 32 1 The App is primarily used for dating and relationships, (FAC ¶¶ 2-3), though there 2 are different versions intended for establishing new friendships as well as for professional 3 networking, (FAC ¶ 50). Users create an account by providing PII including their name, 4 username, email address, mobile number, gender identity, date of birth, sexual preference, 5 photograph, geographic location, and various social media account information. (FAC ¶ 6 6.) In addition to uploading photographs to their profiles, users may share other personal 7 information with other users such as personal photographs as well as their “name, age, 8 education, smoking and drinking preferences, voting status, political preference, religious 9 beliefs[,] and zodiac sign.” (FAC ¶ 7.) As of March 2020 Bumble estimates that there 10 were “over 75,000 unique users of the Bumble app . . . associated with registrations in the 11 United States.” (ECF No. 1-3 at 2.) Chien estimates “[u]pon information and belief” that 12 Bumble generates “revenue from thousands of paying users [residing] in California,” 13 including the Southern District of California. (FAC ¶ 41.) 14 The Complaint alleges that Bumble “unlawful[ly] and intentional[ly] collect[ed] and 15 use[d] . . . users’ [PII], including biometric information . . . , without their consent and [had 16 a] subsequent unauthorized disclosure of that information in violation of state law.” (FAC 17 ¶¶ 1, 12.) The Complaint identifies the types of information it alleges Bumble collected 18 and sometimes shared for profit: device and payment information, (FAC ¶¶ 8, 61); click 19 statistics, (FAC ¶ 8, 61); geolocation, (FAC ¶ 10); and PII and biometric information as 20 described above, (see FAC ¶¶ 11, 60-68). The Complaint alleges that much of this 21 information qualifies as “personal information” as defined by the California Consumer 22 Protection Act. (FAC ¶ 62; see also ECF No. 30-1 at 54.) Bumble allegedly “deriv[es] 23 significant benefit from customers’ PII” by “collect[ing], retain[ing], and us[ing] that data 24 to maximize profits through predictive marketing and other targeted marketing practices.” 25 (FAC ¶ 59.) 26 27 28 3 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.529 Page 4 of 32 1 In addition to collecting and using the above-described information allegedly 2 without adequate user consent, (FAC ¶¶ 79-88), the Complaint details a data breach 2 from 3 March 2020, (see FAC ¶¶ 101-11). With relative ease a San Diego-based research group3 4 was able to access “Bumble’s entire user database of nearly 100 million users and bypassed 5 paying for the app’s premium services by finding and exploiting the app’s security 6 vulnerabilities.” (FAC ¶101.) The group “was able to reverse engineer [Bumble’s] web 7 [Application Program Interface (“API”)] to intercept all of its incoming and outgoing” 8 communications. (FAC ¶¶ 102-04.) Because Bumble’s API allegedly did not conduct 9 security checks that are typical in the industry, the group was able to “repeatedly probe the 10 server for information on Bumble users.” (FAC ¶¶ 103-04.) “The leaked data on each user 11 included their public profile descriptions . . . .”; their “activity on the app, . . . sexual 12 orientation and their ‘wish’—the types of people they are looking to date based on their 13 ‘swiping’ record”; as well as their pictures and Facebook account information if connected 14 to their Bumble account. (FAC ¶¶ 106-07.) The Complaint also alleges that whether a 15 user was “online in real-time, and their distance in miles from the person accessing the 16 data” would have been accessible in the breach. (FAC ¶ 108.) 17 The group notified Bumble of the App’s vulnerabilities four times between March 18 2020 and July 2020 but did not hear back until they asked about publishing the information. 19 (FAC ¶ 109.) At least until November 1 the group reported that all the vulnerabilities still 20 21 22 23 24 25 26 27 28 2 At the motion hearing, Bumble challenged whether “data breach” is an appropriate term for the alleged events. (ECF No. 34 at 6 (Transcript).) Although unclear at this juncture whether any users’ data were leaked to individuals with bad intentions, “data breach” appears to be the correct legal terminology given the data were “subject to use and misuse by” at least the researchers. See Data Breach, Black’s Law Dictionary (11th ed. 2019) (“A failure in cybersecurity whereby sensitive information stored in a computer or in the cloud is subject to use and misuse by those who should have no access to it.”). 3 The Complaint provides a hyperlink to an online Forbes article describing the data breach as well as the researchers that discovered the App’s vulnerability. (FAC ¶ 104 n.21). Thomas Brewster, Bumble Vulnerabilities Put Facebook Likes, Locations and Pictures of 95 Million Daters at Risk, Forbes (Nov. 15, 2020, 9:30 AM), https://www.forbes.com/sites/thomasbrewster/2020/11/15/bumble-vulnerabilitiesput-facebook-likes-locations-and-pictures-of-95-million-daters-at-risk/?sh=6bfd30653ddf. 4 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.530 Page 5 of 32 1 existed and it was not until November 11 “that certain issues had been partially mitigated.” 2 (FAC ¶ 110.) Bumble allegedly still “has not notified its users of the vulnerabilities that 3 left their data unprotected for over 200 days.” (FAC ¶ 111.) 4 Bumble neither confirms nor denies that this breach occurred. (See ECF No. 24-1 5 at 22-23.) The Complaint alleges that a Bumble spokesperson denied that any user data 6 had been compromised. (FAC ¶ 111.) 7 Chien asserts putative class action claims for (1) negligence; (2) restitution and 8 unjust enrichment; (3) invasion of privacy; (4) intrusion upon seclusion; (5) violating 9 California Unfair Competition Law, Cal. Bus. & Prof. Code §§ 1720017210; (6) violating 10 California False Advertising Law, Cal. Bus. & Prof. Code §§ 17500–17509; (7) violating 11 California Consumer Privacy Act, Cal. Civ. Code §§ 1798.100–.199.100; and (8) violating 12 California Comprehensive Data Access and Fraud Act, Cal. Pen. Code § 502, (FAC ¶¶ 13 152-224). 14 In June 2022 Bumble filed the motion to dismiss that is presently before the Court. 15 (ECF No. 24.) Bumble asks the Court to dismiss Chien’s claims due to a lack of personal 16 jurisdiction over Bumble or to compel arbitration pursuant to an allegedly valid arbitration 17 agreement. (Id. at 2; ECF 24-1 at 25.) Chien has filed his response in opposition to the 18 motion to dismiss, (ECF No. 29), Bumble has filed its reply, (ECF No. 30), the Court heard 19 oral arguments on the matter, (ECF No. 32), and both Chien and Bumble filed supplemental 20 briefing after the hearing, (ECF Nos. 35, 36). 21 II. BUMBLE’S MOTION TO DISMISS FOR LACK OF PERSONAL 22 JURISDICTION 23 Bumble moves to dismiss all claims for lack of personal jurisdiction under Federal 24 Rule of Civil Procedure (“Rule”) 12(b)(2). (ECF No. 24-1 at 13-24.) Chien opposes this 25 motion. (ECF No. 29.) 26 27 28 5 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.531 Page 6 of 32 1 A. 2 A defendant may move to dismiss a case based on lack of personal jurisdiction under 3 Rule 12(b)(2). When the defendant challenges personal jurisdiction “the plaintiff bears the 4 burden of establishing that jurisdiction is proper.” Mavrix Photo, Inc. v. Brand Techs., 5 Inc., 647 F.3d 1218, 1223 (9th Cir. 2011). “Federal courts ordinarily follow state law in 6 determining the bounds of their jurisdiction over persons.” Daimler AG v. Bauman, 571 7 U.S. 117, 125 (2014); see Mavrix Photo, 647 F.3d at 1223 (“Where, as here, no federal 8 statute authorizes personal jurisdiction, the district court applies the law of the state in 9 which the court sits.”); Fed. R. Civ. P. 4(k)(1)(A). Under California’s long-arm statute, 10 California state courts may exercise personal jurisdiction “on any basis not inconsistent 11 with the Constitution of this state or of the United States.” Cal. Code of Civ. Proc. § 410.10. 12 “California’s long-arm . . . statute is coextensive with federal due process requirements, 13 [so] the jurisdictional analyses under state law and federal due process are the same.” 14 Schwarzenegger v. Fred Martin Motor Co., 374 F.3d 797, 800-01 (9th Cir. 2004); Mavrix 15 Photo, 647 F.3d at 1223. For the exercise of jurisdiction to be consistent with due process, 16 a defendant must have sufficient “minimum contacts” with the forum state such that 17 “maintenance of the suit does not offend ‘traditional notions of fair play and substantial 18 justice.’ ” Int’l Shoe Co. v. Washington, 326 U.S. 310, 316 (1945) (quoting Milliken v. 19 Meyer, 311 U.S. 457, 463 (1940)). Legal Standard 20 When there has been no evidentiary hearing “the plaintiff need only make a prima 21 facie showing of jurisdictional facts.” CollegeSource, Inc. v. AcademyOne, Inc., 653 F.3d 22 1066, 1073 (9th Cir. 2011) (quoting Brayton Purcell LLP v. Recordon & Recordon, 606 23 F.3d 1124, 1127 (9th Cir. 2010)); see Data Disc, Inc. v. Sys. Tech. Assocs., Inc., 557 F.2d 24 1280, 1285 (9th Cir. 1977). “Although the plaintiff cannot ‘simply rest on the bare 25 allegations of its complaint,’ uncontroverted allegations in the complaint must be taken as 26 true.” Schwarzenegger, 374 F.3d at 800 (quoting Amba Marketing Sys., Inc. v. Jobar Int’l, 27 551 F.2d 784, 787 (9th Cir. 1977)). The Court “may not assume the truth of allegations in 28 6 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.532 Page 7 of 32 1 a pleading which are contradicted by affidavit . . . but [the Court] resolve[s] factual disputes 2 in the plaintiff’s favor.” Mavrix Photo, 647 F.3d at 1223 (omission in original) (quoting 3 Data Disc, 557 F.2d at 1154). 4 jurisdiction over each defendant individually. Holland Am. Line Inc. v. Wartsila N. Am., 5 Inc., 485 F.3d 450, 459 (9th Cir. 2007) (“It is well established that, as a general rule, where 6 a parent and a subsidiary are separate and distinct corporate entities, the presence of one 7 . . . in a forum state may not be attributed to the other[.]”); Sher v. Johnson, 911 F.2d 1357, 8 1365 (9th Cir. 1990) (“Liability depends on the relationship between the plaintiff and the 9 defendants and between the individual defendants; jurisdiction depends only upon each 10 Furthermore, plaintiffs must demonstrate personal defendant’s relationship with the forum.”). 11 B. 12 Bumble argues the Court lacks both general and specific jurisdiction over the three Discussion 13 defendants. 14 jurisdiction “is not at issue here.” (ECF No. 29 at 12.) As such, the Court addresses general 15 jurisdiction only briefly. 16 (ECF No. 24-1 at 14-15.) 1. Chien concedes that the matter of general General personal jurisdiction 17 “A court may assert general jurisdiction over foreign (sister-state or foreign country) 18 corporations to hear any and all claims against them when their affiliations with the State 19 are so ‘continuous and systematic’ as to render them essentially at home in the forum 20 State.” Goodyear Dunlop Tires Operations, S.A. v. Brown, 564 U.S. 915, 919 (2011). A 21 corporation is subject to general jurisdiction in its place of incorporation and principal place 22 of business. Daimler AG v. Bauman, 571 U.S. 117, 137 (2014). Otherwise, only “in an 23 exceptional case” should a court find a corporation’s operations in the forum to “be so 24 substantial and of such a nature as to render the corporation at home in that State.” Id. at 25 139 n.19. Exceptional circumstances, as noted in Daimler, do not exist merely whenever 26 “a foreign corporation’s in-forum contacts can be said to be in some sense ‘continuous and 27 systematic,’ ” but only when “that corporation’s ‘affiliations with the State are so 28 7 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.533 Page 8 of 32 1 “continuous and systematic” as to render [it] essentially at home in the forum State.’ ” Id. 2 at 139 (alteration in original) (quoting Goodyear, 564 U.S. at 919). 3 All three Bumble defendants have their principal places of business in Austin, Texas 4 and are incorporated in Delaware or are otherwise a Delaware limited partnership or 5 Delaware limited liability company. (FAC ¶¶ 19, 30, 32; ECF No. 24-1 at 14-15.) Bumble 6 argues it is not subject to general jurisdiction in California, (ECF No. 24-1 at 14-15), and 7 Chien does not challenge this issue, (ECF No. 29 at 12). The Court proceeds under the 8 assumption that it lacks general jurisdiction over Bumble. 9 2. Specific personal jurisdiction 10 When a court seeks to assert specific jurisdiction over an out-of-state defendant who 11 has not consented to suit in the forum, the exercise of jurisdiction is consistent with due 12 process if the defendant has “purposefully directed” activities at residents of the forum, 13 Keeton v. Hustler Mag., Inc., 465 U.S. 770, 774 (1984), and the litigation results from 14 alleged injuries that “arise out of or relate to” those activities, Helicopteros Nacionales de 15 Colombia, S.A. v. Hall, 466 U.S. 408, 414 (1984). 16 17 18 19 20 21 22 23 24 25 26 27 28 The Ninth Circuit applies the following three-prong test for determining if the court has specific jurisdiction over a non-resident defendant: (1) The non-resident defendant must purposefully direct his activities or consummate some transaction with the forum or resident thereof; or perform some act by which he purposefully avails himself of the privilege of conducting activities in the forum, thereby invoking the benefits and protections of its laws; (2) the claim must be one which arises out of or relates to the defendant’s forum-related activities; and (3) the exercise of jurisdiction must comport with fair play and substantial justice, i.e., it must be reasonable. Mavrix Photo, Inc. v. Brand Techs., Inc., 647 F.3d 1218, 1227-28 (9th Cir. 2011) (quoting Schwarzenegger v. Fred Martin Motor Co., 374 F.3d 797, 802 (9th Cir. 2004)); see also Axiom Foods, Inc. v. Acerchem Int’l, Inc., 847 F.3d 1064, 1069 (9th Cir. 2017) (identifying effectively same three requirements). The burden is on the plaintiff to establish that the 8 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.534 Page 9 of 32 1 first two prongs are met, and upon such a showing “the burden then shifts to the defendant 2 to present a compelling case that the exercise of jurisdiction would not be reasonable.” 3 LNS Enters. LLC v. Cont’l Motors, Inc., 22 F.4th 852, 859 (9th Cir. 2022) (quoting Axiom 4 Foods, 874 F.3d at 1068-69). Though all three prongs must be satisfied, a stronger showing 5 of either the first or second prong “will permit a lesser showing on the other.” Id. (quoting 6 In re W. States Wholesale Nat’l Gas Antitrust Litig., 715 F.3d 716, 742 (9th Cir. 2013)). 7 Bumble challenges only the first two prongs. (ECF No. 24-1 at 16). 8 9 10 a. Chien did not meet his burden to make a prima facie case for the alter ego theory to apply as to either Bumble Inc. or Buzz Holdings. 11 Chien argues that it is proper to “[t]reat[ ] all three Defendants as a single unit under 12 the alter ego theory.” (ECF No. 29 at 10). Under the alter ego test a court will “determine 13 whether the parent and subsidiary are ‘not really separate entities,’ such that one entity’s 14 contacts with the forum state can be fairly attributed to the other.” Ranza v. Nike, Inc., 793 15 F.3d 1059, 1071 (9th Cir. 2015) (quoting Doe v. Unocal Corp., 248 F.3d 915, 926 (9th Cir. 16 2001), abrogated on other grounds by Williams v. Yamaha Motor Co., 851 F.3d 1015 (9th 17 Cir. 2017)). The alter ego test is satisfied if the plaintiff demonstrates “(1) that there is 18 such unity of interest and ownership that the separate personalities [of the entities] no 19 longer exist and (2) that failure to disregard [their separate identities] would result in fraud 20 or injustice.” Id. at 1073 (second alteration in original) (quoting Unocal, 248 F.3d at 926). 21 There is “unity of interest and ownership” when the subsidiary company is a mere 22 instrument for the parent company. Id. Providing financing and macro-management does 23 not automatically expose a parent corporation to personal jurisdiction under the alter ego 24 test. Id. at 1074. Rather, conversion and transferring corporate assets such that the 25 subsidiary is left undercapitalized and treating the subsidiary as one with the parent 26 corporation is indicative of unity of interest and ownership. See Am. Tel. & Tel. Co. v. 27 Compagnie Bruxelles Lambert, 94 F.3d 586, 591 (9th Cir. 1996). Factors that counsel 28 9 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.535 Page 10 of 32 1 against finding unity of interest and ownership include when a parent company and its 2 subsidiary have separate boards of directors, lease separate facilities, maintain their “own 3 accounting books and records, enter into contracts on [their] own and pay [their] own 4 taxes.” Ranza, 793 F.3d at 1074. Courts have found that the alter ego test was not met 5 even when a parent company was “heavily involved in [the subsidiary’s] operations” by 6 controlling the subsidiary’s overall budget, having “approval authority for large 7 purchases,” establishing human resources policies, being involved in some hiring 8 decisions, controlling marketing decisions, and more. Id. 9 Chien’s Complaint identifies “Buzz Holdings L.P.,” which is a Delaware limited 10 partnership (ECF No. 30-1 at 38), as a defendant and then, without explanation proceeds 11 to refer to it as “Bumble Holding Limited,” a non-party English entity. (Id., FAC ¶¶ 20, 12 28, 31). Due to the Complaint’s lack of clarity, Chien has not established a prima facie 13 case for this Court to have personal jurisdiction over Buzz Holdings. 14 Chien makes several allegations in his Complaint supporting the application of the 15 alter ego theory as to Bumble Inc. First that Bumble holds itself out as a “single operating 16 segment.” (FAC ¶ 21 & n.1 (quoting Bumble Inc. Form 10-K for the fiscal year ended 17 12/31/21, at 116) 4). Second that “Bumble Inc. directs and controls the operations of 18 [Bumble Trading], who is responsible for the marketing and advertising of the Bumble app 19 in the United States.” (FAC ¶ 27). Third that Bumble Inc.’s CEO is also a director for 20 Bumble Trading; Bumble Inc.’s President is also the President of Bumble Trading; and 21 Bumble Inc.’s CFO is also Bumble Trading’s CFO. (FAC ¶ 27). Chien argues that Bumble 22 Inc.’s capitalization is called into question because Bumble concedes it is a holding 23 24 25 26 27 28 4 Bumble Inc. Form 10-K, available at https://ir.bumble.com/static-files/d9c3cdb9-04a8-4f0d-b694f31741ca7bbd (last accessed Sept. 13, 2022). The full quote states that “[t]he company operates as a single operating segment,” Bumble Inc. Form 10-K, at 116, and the filing defines “Company” as referring to “Bumble Inc. and its consolidated subsidiaries,” id. at 2. 10 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.536 Page 11 of 32 1 company that “has no operations, no revenue, and conduct[s] no business transactions 2 anywhere.” (ECF No. 29 at 11 (referring to ECF No. 24-2 at 3).) He also points to a filing 3 from Bumble Trading Inc.’s Chief of Staff in a different proceeding before a different court 4 suggesting “that Bumble Inc. represents itself as a unified entity with a single corporate 5 function spread over multiple subsidiaries when” suitable. (ECF No. 29 at 11 (referring to 6 ECF No. 30-1 at 6-7).) 7 Bumble argues that the alter ego theory is an “extreme” theory that should be 8 “sparingly used” and is not warranted here. (ECF 24-1 at 17-18 (quoting Ranza, 793 F.3d 9 at 1079).) While conceding that four people simultaneously hold managerial positions at 10 Bumble Trading and serve as officers for Bumble Inc. and Buzz Holdings, Bumble submits 11 a declaration from Bumble Trading’s VP of Tax and Treasury alleging that the three 12 defendants “have separate finances and corporate books” and “maintain[ ] separate records 13 and operations.” (ECF No. 24-2 at 3.) It also alleges that its “entities still observe the 14 corporate formalities necessary to maintain corporate separateness.” (ECF No. 30 at 8 15 (quoting Pokemon Co. Int’l v. Shopify, Inc., No. 16-mc-80272-KAW, 2017 WL 697520, at 16 *4 (N.D. Cal. Feb. 22, 2017)).) 17 Resolving factual disputes in Chien’s favor, see Mavrix Photo, 647 F.3d at 1223, the 18 Court does not find that he has alleged facts sufficient to find that there is a unity of interest 19 and ownership between Bumble Inc. and Bumble Trading. The Court acknowledges that 20 Bumble Trading’s status as Bumble Inc.’s wholly owned subsidiary does not on its own 21 establish an alter ego relationship. See Harris Rutsky & Co. Ins. Servs., Inc. v. Bell & 22 Clements Ltd., 328 F.3d 1122, 1135 (9th Cir. 2003) (“[A] parent corporation may be 23 directly involved in the activities of its subsidiaries without incurring liability so long as 24 that involvement is consistent with the parent’s investor’s status.” (quoting Doe, 248 F.3d 25 at 926)). And the Court is not persuaded that the crossover of four people holding 26 managerial positions between the three defendants constitutes “extensive commonalities in 27 senior officers.” (See ECF No. 29 at 10). Chien’s conclusory argument calling into 28 11 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.537 Page 12 of 32 1 question Bumble Inc.’s capitalization also fails because he does not to point to any case 2 law suggesting that merely operating as a holding company that lacks a revenue stream 3 amounts to undercapitalization such that the alter ego theory may be warranted. (See id. at 4 5-6 (absence).) And as Bumble notes in reply, (ECF No. 30 at 8), Chien does not point to 5 any facts demonstrating that Bumble Inc. is undercapitalized, (see FAC ¶¶ 20-45 6 (absence)). Although Bumble’s SEC filings suggest that it likes to hold itself out to the 7 public “as a single operating segment,” (see, e.g., Bumble Inc. Form 10-K at 116), such 8 assertions fall short of suggesting that Bumble Trading is a mere instrumentality of Bumble 9 Inc. See Ranza, 793 F.3d at 1073-74. 10 11 The alter ego theory does not apply to Bumble Inc. or Buzz Holdings such that Bumble Trading’s actions can be imputed to them. 12 b. 13 Specific jurisdiction prong one: Actions purposefully directed at California 14 Having concluded that Bumble Inc. and Buzz Holdings cannot be treated as the same 15 entity with Bumble Trading, the Court turns to whether any defendant has maintained such 16 minimum contacts with the State of California such that it has “purposefully availed [itself] 17 of the privilege of conducting activities in the forum, thereby invoking the benefits and 18 protections of its laws.” Mavrix Photo, 647 F.3d at 1227 (quoting Schwarzenegger, 374 19 F.3d at 802); see Walden v. Fiore, 571 U.S. 277, 291 (2014) (“The proper focus of the 20 ‘minimum contacts’ inquiry in intentional-tort cases is ‘ “the relationship among the 21 defendant, the forum, and the litigation.” ’ ” (quoting Calder v. Jones, 465 U.S. 783, 788 22 (1984))). Both sides agree, (see ECF No. 24-1 at 19; ECF No. 29 at 13), that a defendant 23 will have satisfied the minimum contacts requirement if it “(1) committed an intentional 24 act, (2) expressly aimed at the forum state, (3) causing harm that the defendant knows is 25 likely to be suffered in the forum state.” Ayla, LLC v. Ayla Skin PTY. LTD., 11 F.4th 972, 26 980 (9th Cir. 2021) (quoting Axiom Foods, 874 F.3d at 1069). 27 \\\ 28 12 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.538 Page 13 of 32 1 Buzz Holdings 2 As discussed above, the Complaint appears to raise allegations against Bumble 3 Holding Limited of the United Kingdom rather than the party identified in the case caption 4 as Buzz Holdings of Delaware and the Court is unable to discern from the pleadings 5 whether specific jurisdiction is proper as to Buzz Holdings. The Court does not discuss 6 the applicability of personal jurisdiction as to Buzz Holdings any further. 7 Bumble Trading 8 Bumble appears to challenge only the second prong of the minimum contacts 9 analysis. (See ECF No. 24-1 at 19-22 (addressing only the second prong); ECF No. 30 at 10 9-10 (same)). Based on Chien’s uncontroverted assertions, the Court accepts as true that 11 operations, advertising, and data collection services related to the App are intentional acts 12 and that, to the extent Bumble Trading directed these acts toward California, it knew harm 13 was likely to be suffered in California. (See ECF No. 29 at 13, 18-19.) 14 In the context of a nationally accessible website, “something more” than operating 15 a passive website is required; there must be “conduct directly targeting the forum.” AMA 16 Multimedia, LLC v. Wanat, 970 F.3d 1201, 1210-11 (9th Cir. 2020) (quoting Mavrix Photo, 17 647 F.3d at 1229). The Court may consider factors such as “the interactivity of the 18 defendant’s website, [5] . . . the geographic scope of the defendant’s commercial ambitions, 19 . . . and whether the defendant ‘individually targeted’ a plaintiff known to be a forum 20 resident.” Mavrix Photo, 647 F.3d at 1229. Operating a passive website without any 21 apparent intention to target the forum is not sufficient for purposeful direction, see Pebble 22 Beach Co. v. Caddy, 453 F.3d 1151, 1154-57 (9th Cir. 2006), but “designing the product 23 for the market in the forum State, advertising in the forum State, establishing channels for 24 providing regular advice to customers in the forum State, or marketing the product through 25 26 27 28 5 Interactive websites involve some “exchange of information” between users and the host computer. Cybersell, Inc. v. Cybersell, Inc., 130 F.3d 414, 418 (9th Cir. 1997). 13 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.539 Page 14 of 32 1 a distributor who has agreed to serve as the sales agent in the forum State” can satisfy the 2 “something more” requirement, see LNS Enters., 22 F.4th at 861 (quoting Asahi Metal 3 Indus. Co. v. Superior Court, 480 U.S. 102, 112 (1987)). In Mavrix Photo the Ninth Circuit 4 reversed a district court’s finding that it lacked personal jurisdiction in a copyright 5 infringement case that involved materials posted to a website. 647 F.3d at 1221, 1232. 6 “Based on the [defendant] website’s [California] subject matter, as well as the size and 7 commercial value of the California market,” the Ninth Circuit concluded that the defendant 8 “anticipated, desired, and achieved a substantial California viewer base.” Id. at 1230. 9 Chien concedes that “simply operating a nationally accessible interactive website is 10 not enough to establish express aiming of conduct” and argues that other factors present in 11 this case demonstrate that Bumble Trading targeted California. (ECF No. 29 at 13-14). 12 See Mavrix, 647 F.3d at 1229 (“[O]perating even a passive website in conjunction with 13 ‘something more’—conduct directly targeting the forum—is sufficient.” (quoting Rio 14 Props., Inc. v. Rio Int’l Interlink, 284 F.3d 1007, 1020 (9th Cir. 2002))). Chien alleges that 15 this “something more” requirement is satisfied as to all defendants because Bumble utilizes 16 a highly interactive app that deliberately gathers California users’ [PII]”, (FAC ¶¶ 35-36, 17 40; ECF No. 29 at 14); harvests device GPS and Wi-Fi data “each time the Bumble app is 18 opened on a California-based device,” (FAC ¶¶ 37-40); “generate[s] revenue from 19 thousands of paying users who reside in California,” (FAC ¶¶ 41-42); and further avails 20 itself to the California marketplace “by touting their photo verification feature to potential 21 California-based users” and includes California-specific sections within its privacy policy, 22 (FAC ¶¶ 43-44). He argues that Bumble’s activities aimed at California are purposeful and 23 systemically exploit the California market such that Bumble has purposefully availed itself 24 to the laws of California. (ECF No. 29 at 16-18.) 25 26 27 28 14 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.540 Page 15 of 32 1 Bumble concedes that Bumble Trading “operates the Bumble App globally,” 6 (ECF 2 No. 24-2 at 2), but argues that personal jurisdiction in California is improper because 3 Bumble Trading’s contacts with the forum are only incidental. (ECF No. 24-1 at 19.) It 4 argues that the App neither specifically targets nor focuses on California and suggests that 5 the California market is not integral to the App’s success because most users are outside of 6 California. (ECF No. 24-1 at 20; see also ECF No. 24-2 at 2 (Rosas Decl.).) Bumble next 7 argues that the App’s advertisements and user data collection also did not target California. 8 (ECF No. 24-1 at 21.) Bumble compares its contacts to California with those of the 9 defendants in AMA Multimedia in which the Ninth Circuit affirmed in relevant part that 10 specific jurisdiction was lacking because the defendant’s website content and market was 11 global in nature; the website advertisements were “geo-located,” meaning “all users in 12 every forum received advertisements directed at them”; and to the extent that users entered 13 into a contract with the defendant, the plaintiff had not alleged violations of that contract. 14 970 F.3d at 1210-12. 15 The Court concludes that Bumble Trading purposefully directed its activities at 16 California. Bumble does not dispute that the App is highly interactive, which weighs in 17 favor of purposeful direction. (See FAC ¶¶ 8-9, 72-73; ECF No. 29 at 14.) See Mavrix 18 Photo, 647 F.3d at 1229. The Court is not persuaded by Bumble’s argument that the 19 California market is not integral to the App’s success on the basis that “the vast majority 20 of the [A]pp’s users are outside of California.” (ECF No. 24-1 at 20 (emphasis removed).) 21 Rosas’ Declaration merely states that most users are located outside California, not that the 22 California market is insubstantial. (ECF No. 24-2 at 2 (Rosas Decl.).) Neither the 23 declaration nor Bumble’s arguments dispute Chien’s allegation that Bumble “generate[s] 24 revenue from thousands of paying users [residing] in California.” (FAC ¶ 41; see also ECF 25 26 27 28 6 Bumble denies, however, that Bumble Trading owns, operates, oversees, or maintains “any servers related to [the App] user information in California.” (ECF No. 24-2 at 2 (Rosas Decl.).) 15 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.541 Page 16 of 32 1 No. 29 at 16; see ECF No. 1-3 at 3 (Urquiola Decl.) (“[D]uring the month of March 2020, 2 over 75,000 unique users of the [App] were associated with registrations in the United 3 States.”)) This factor favors finding purposeful direction in light of Supreme Court 4 precedent. Compare Keeton v. Hustler Mag., Inc., 682 F.2d 33, 33-34, 36 (1st Cir. 1982), 5 with Keeton, 465 U.S. at 773-74, 781 (Supreme Court reversing and remanding finding of 6 no personal jurisdiction when market in forum State amounted to less than one percent of 7 total circulation within United States because dispute arose from those contacts).7 Other 8 factors alleged that favor finding that Bumble Trading has purposefully availed itself to the 9 forum State include that it has collected personal and location information for the purpose 10 of sending targeted “marketing information,” promotions, and advertisements. (ECF No. 11 30-1 at 32, 56, 58; FAC ¶¶ 8-10, 43, 59, 61.) Bumble Inc.’s December 2021 SEC filing 12 elaborated that it leverages “machine and deep learning capabilities . . . to personalize the 13 potential matches [it] display[s] and to inform [their] product pipeline” and to “target users 14 who are likely to purchase a subscription package or in-app feature and tailor the 15 experience for them.” (ECF 30-1 at 31-32.) 16 The Court additionally finds that, unlike the defendant website that lacked forum- 17 specific subject matter in AMA Multimedia, the App here offers value to its users on the 18 basis that its content within the forum State displays other users also presently within the 19 forum State. (See FAC ¶ 37-40; ECF No. 30-1 at 32.) Cf. 970 F.3d at 1210 (explaining 20 that United States-based adult content uploaded to defendant website does not mean that 21 defendant website’s “subject matter is aimed at the U.S. market”). This presents a situation 22 23 24 25 26 27 28 7 Though true that merely downloading an app in California would not create jurisdiction, see Good Job Games Bilism Yazilim Ve Pazarlama A.S. v. SayGames LLC, 458 F.Supp.3d 1202, 1208 (9th Cir. 2020), rev’d and remanded on other grounds, No. 20-16123, 2021 WL 5861279 (9th Cir. Dec. 10, 2021), the App’s availability for download in California was not mere happenstance but requires some permissive action by Bumble for it to be available in this forum. (Cf. ECF No. 30-1 at 35 (Bumble’s Dec. 2021 SEC filing explaining that it removed all its apps “from the Apple App Store and Google Play Store in Russia and Belarus” in light of the “Russia-Ukraine Conflict”).) 16 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.542 Page 17 of 32 1 that is also somewhat distinct from Mavrix Photo because each user within each forum is 2 viewing content specific to that forum. See 647 F.3d at 1222, 1230. Accordingly the Court 3 finds that these factors suggest that Bumble Trading “ ‘continuously and deliberately 4 exploited’ the California market for its website,” although to a lesser extent than the 5 defendant in Mavrix Photo. See id. at 1230 (quoting Keeton, 465 U.S. at 1482). 6 The Court is further satisfied that Bumble Trading’s “suit-related conduct . . . 7 create[d] a substantial connection with the forum State,” see LNS Enters., 22 F.4th at 859, 8 considering Chien’s uncontroverted allegations regarding the App’s unpermitted data 9 breach. Chien avers—and presents a Forbes article in support—facts that, taken as true, 10 suggest that a San Diego-based research group discovered vulnerabilities in the App’s 11 platform, contacted Bumble several times, received an email response from Bumble 12 requesting that the breach not be publicized, and yet Bumble has never notified any users 13 of the breach. (FAC ¶¶ 101-11.) Bumble does not challenge the accuracy of these events, 14 (see ECF Nos. 24-1, 30 (absence)), and instead argues that any “alleged data breach and 15 collection would presumably have occurred in Texas” and “cannot arise out of any 16 purported California contacts because Bumble Trading does not own or operate servers in 17 California that receive, send, or store Bumble app user data,” (ECF No. 24-1 at 22-23). 18 However, the non-forum server location does not preclude a finding of specific jurisdiction 19 when a defendant has otherwise directed activities at the forum state. See LNS Enters., 22 20 F.4th at 859. Bumble informs users that their personal data will not be disclosed “except 21 in limited circumstances,” (ECF No. 30-1 at 58) and that Bumble prides itself “on taking 22 all appropriate security measures to help protect [user] information against loss, misuse 23 and unauthorised access, or disclosure,” (id. at 60); it even has sections of the privacy 24 25 26 27 28 17 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.543 Page 18 of 32 1 policy specific to California users and does not single out any other States,8 (see id. at 54, 2 61-62). Bumble Trading purposefully directed activities toward California. 3 Bumble Inc. 4 Having found that Bumble Trading purposefully directed its activities regarding the 5 App to California, the Court turns to whether Bumble Inc. has done the same. The 6 Complaint alleges that Bumble Inc. plays an active role in operating, developing, 7 marketing, and controlling the App. (FAC ¶¶ 21-27; see also ECF No. 29 at 9, 11-12.) 8 Bumble argues that Bumble Inc. does not and has not ever owned, operated, controlled, or 9 designed the App; collected, managed, stored, disclosed, or used user data; owned, 10 overseen, or maintained the App’s servers; advertised the App to California consumers; 11 marketed or sold products related to the App in California or elsewhere; generated revenue 12 from California relating to the App; or conducted any other business activities or 13 transactions in California. (ECF No. 24-1 at 16; see also ECF No. 24-2 at 3 (Rosas Decl. 14 asserting the same).) At this time the Court finds in Chien’s favor in light of other filings 15 from Bumble suggesting that Bumble Inc. was involved, at least to some extent, in 16 operating, developing, marketing, and controlling the App. These filings include: Bumble 17 Trading, Inc.’s Chief of Staff’s declaration in a separate case stating that “Bumble Inc. is 18 involved in marketing decisions for its subsidiaries” and is one of several “parties to the 19 Bumble dating app’s terms and conditions entered into with Bumble’s users”; (ECF No. 20 30-1 at 6 (Roche Decl.)) and the December 2021 SEC filing in which Bumble Inc. describes 21 operating the Bumble App as well as leveraging “machine and deep learning capabilities 22 . . . to personalize the potential matches [they] display and to inform [their] product 23 24 25 26 27 28 8 The Court recognizes that a California-specific section in a privacy policy would likely not be enough, by itself, to establish minimum contacts with the forum, see Handsome Music, LLC v. Etoro USA LLC, No. LACV 20-08059-VAP (JCx), 2020 WL 8455111, at *7-9 (C.D. CA Dec. 17, 2020), but considers this factor as contributing to some extent to the “something more” requirement given its pertinence to Chien’s claims. 18 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.544 Page 19 of 32 1 pipeline” and to “target users who are likely to purchase a subscription package or in-app 2 feature and tailor the experience for them,” (id. at 31-32).9 3 4 Accordingly, the Court finds Bumble Inc. has also purposely directed its activities toward California in light of Bumble Inc.’s role as a parent corporation. 5 c. 6 Specific jurisdiction prong two: Chien’s claims arise out of and relate to Bumble’s forum-related activities. 7 Having found that both Bumble Inc. and Bumble Trading purposefully directed their 8 activities to the forum State, the Court turns to whether Chien’s claims “arise out of or 9 relate to the defendant[s’] forum-related activities.” See Mavrix Photo, 647 F.3d at 1227- 10 28. As the Supreme Court has recently clarified, “the phrase ‘arise out of’ indicates a 11 causal link, but . . . the phrase ‘relates to’[ ]‘contemplates that some relationships will 12 support jurisdiction without a causal showing.’ ” LNS Enters., 22 F.4th at 861 (quoting 13 Ford Motor Co. v. Montana Eighth Jud. Dist. Ct., 141 S. Ct. 1017, 1026 (2021)). 14 As to the alleged data breach, Bumble argues that any conduct on its part “would 15 presumably have occurred in Texas, where Bumble Trading is headquartered,” and that it 16 does not even “own or operate servers in California that receive, send, or store Bumble app 17 user data.” (ECF No. 24-1 at 22-23.) But as discussed above, Bumble’s forum-related 18 activities that were at least related to, if not causally connected to, the alleged data breach 19 and Chien’s corresponding claims, (e.g. FAC ¶¶ 153-62), include that a significant portion 20 of paying users reside in California, (FAC ¶ 41); Bumble collected personal and location 21 information for the purpose of sending targeted “marketing information,” promotions, and 22 advertisements, (FAC ¶¶ 8-10, 43, 59, 61; ECF No. 30-1 at 32, 56, 58); for users in 23 California, fellow California residents and visitors constituted the App’s subject matter, 24 25 26 27 28 9 The Court acknowledges that Bumble argues it was not referring to Bumble Inc. when making these statements, (see ECF No. 30 at 6), but finds that the SEC filing plainly defines references to “ ‘Bumble,’ the ‘Company,’ ‘we,’ ‘us’ and ‘our’ [as] refer[ing] to Bumble Inc. and its consolidated subsidiaries,” not Bumble Inc. or its subsidiaries. (ECF No. 30-1 at 30 (emphasis added).) 19 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.545 Page 20 of 32 1 (FAC ¶¶ 37-40; ECF No. 30-1 at 30); and that when Bumble was alerted to the App’s 2 security flaws by a San Diego-based company, Bumble eventually responded via email but 3 allegedly took over 200 days to remedy some of the problems and has not notified users of 4 the alleged breach, (FAC ¶¶101-11). The high-interactivity of the App also contributed to 5 the volume of PII and biometric data that Bumble was able to obtain, (see ECF No. 29 at 6 20), further evincing a causal connection between Bumble’s forum-related activity and 7 Chien’s causes of action. Regardless of where the App’s servers are located or where the 8 defendants are headquartered, these forum-related activities all relate to Chien’s claims that 9 Bumble improperly collected user data and acted negligently with storing that data such 10 that it was improperly disclosed. 11 Bumble argues next that Chien’s “false advertising claims cannot arise out of 12 Bumble Trading’s purported California contacts because these claims are predicated on 13 nationwide—not California-specific—marketing.” (ECF No. 24-1 at 23.) Bumble points 14 to a link in the Complaint purporting to “encourage residents of California . . . to use the 15 Bumble app,” (see FAC ¶ 43 & n.5), suggesting it is the only advertisement relevant to the 16 false advertising claim and is not sufficient for specific jurisdiction because it is merely “a 17 blog post that has no California-specific content and is located on Bumble’s nationwide 18 website,” (ECF No. 24-1 at 23). But in the context of Chien’s false advertising claim, it 19 appears Chien is more concerned about the data Bumble harvests from the targeted 20 advertisements within the App. (FAC ¶¶ 208-13.) For the reasons already explained, the 21 Court finds that Bumble’s forum-related activities are both causally connected to and 22 related to Chien’s causes of action. 23 Having found that both Bumble Inc. and Bumble Trading purposefully directed 24 activities at the forum State and that Chien’s claims arose out of and/or relate to these 25 forum-related activities, the burden shifted to Bumble “to present a compelling case that 26 the exercise of jurisdiction would not be reasonable.” See LNS Enters., 22 F.4th at 859. 27 28 20 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.546 Page 21 of 32 1 Bumble makes no attempt to argue as much. (See ECF Nos. 24-1, 30 (absence).) The Court 2 finds that it properly has specific jurisdiction over Bumble Inc. and Bumble Trading. 3 III. BUMBLE’S MOTION TO DISMISS FOR IMPROPER VENUE AND TO 4 COMPEL ARBITRATION 5 A. 6 Under the Federal Arbitration Act (“FAA”), arbitration agreements “shall be valid, 7 irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the 8 revocation of any contract.” 9 U.S.C. § 2. “[A] party aggrieved by the alleged failure, 9 neglect, or refusal of another to arbitrate under a written agreement for arbitration may 10 petition any United States district court . . . for an order directing that such arbitration 11 proceed in the manner provided for in such agreement.” 9 U.S.C. § 4. The Supreme Court 12 has stated that there is a federal policy favoring arbitration agreements. Moses H. Cone 13 Mem'l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24 (1983). “[T]he federal policy is 14 simply to ensure the enforceability, according to their terms, of private agreements to 15 arbitrate.” Volt Info. Scis., Inc. v. Bd. of Trs. of Leland Stanford Jr. Univ., 489 U.S. 468, 16 476 (1989). Courts are also directed to resolve any “ambiguities as to the scope of the 17 arbitration clause itself . . . in favor of arbitration.” Id. at 475-76. Section Two of the FAA 18 is described as reflecting a “liberal federal policy favoring arbitration” and the 19 “fundamental principle that arbitration is a matter of contract.” AT&T Mobility LLC v. 20 Concepcion, 563 U.S. 333, 339 (2011) (first quoting Moses H., 460 U.S. at 24, then quoting 21 Rent-A-Center, W., Inc. v. Jackson, 561 U.S. 63, 67 (2010)). Legal Standard 22 On a motion to compel arbitration the Court “may consider the pleadings, documents 23 of uncontested validity, and affidavits submitted by either party.” Macias v. Excel Bldg. 24 Servs. LLC, 767 F. Supp. 2d 1002, 1007 (N.D. Cal. 2011) (“While the Court may not review 25 the merits of the underlying case ‘[i]n deciding a motion to compel arbitration, [it] may 26 consider the pleadings, documents of uncontested validity, and affidavits submitted by 27 28 21 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.547 Page 22 of 32 1 either party.’ ”) (quoting Ostroff v. Alterra Healthcare Corp., 433 F. Supp. 2d 538, 540 2 (E.D. Pa. 2006)); see also Fed. R. Civ. P. 56(c). 3 B. 4 Bumble moves to dismiss Chien’s lawsuit for improper venue given the alleged 5 agreement between the parties to individually arbitrate disputes. (ECF No. 24-1 at 24.) On 6 a motion to compel arbitration, a court must decide “(1) whether there is an agreement to 7 arbitrate between the parties; and (2) whether the agreement covers the dispute.” Brennan 8 v. Opus Bank, 796 F.3d 1125, 1130 (9th Cir. 2015). “Unless the parties clearly and 9 unmistakably provide otherwise, the question of whether the parties agreed to arbitrate is 10 to be decided by the court, not the arbitrator.” AT & T Techs., Inc. v. Commc’ns Workers, 11 475 U.S. 643, 649 (1986). If these conditions are satisfied, the Court is without discretion 12 to deny the motion and must compel arbitration. 9 U.S.C. § 4; Dean Witter Reynolds, Inc. 13 v. Byrd, 470 U.S. 213, 218 (1985) (“By its terms, the [FAA] leaves no place for the exercise 14 of discretion by a district court, but instead mandates that district courts shall direct the 15 parties to proceed to arbitration.”). The Court also addresses below the validity of the 16 delegation clause that is a part of the arbitration agreement. 17 Discussion 1. There was an agreement to arbitrate between the parties. 18 “[A]rbitration is a matter of contract and a party cannot be required to submit to 19 arbitration any dispute which he has not agreed so to submit.” AT & T Techs., 475 U.S. at 20 648 (quoting United Steelworkers v. Warrior & Gulf Nav. Co., 363 U.S. 574, 582 (1960)); 21 see Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 F.3d 1126, 1130 (9th Cir. 2000) (“it 22 is a way to resolve those disputes—but only those disputes—that the parties have agreed 23 to submit to arbitration.” (quoting First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938, 24 943 (1995))). When interpreting “an arbitration agreement, courts must ‘apply ordinary 25 state-law principles that govern the formation of contracts.’ ” Wolsey, Ltd. v. Foodmaker, 26 Inc., 144 F.3d 1205, 1210 (9th Cir. 1998) (quoting First Options, 514 U.S. at 944). Bumble 27 argues that only Texas’ or California’s contract laws could possibly apply to contact 28 22 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.548 Page 23 of 32 1 interpretation, and that both would reach the same result. (See ECF No. 24-1 at 30-32.) 2 Chien does not weigh in on either side of the choice-of-law debate. (See ECF No. 29 at 3 21-25 (absence).) The Court accordingly applies California law. Cf. Nguyen v. Barnes & 4 Noble Inc., 763 F.3d 1171, 1175 (9th Cir. 2014) (acknowledging the circular inquiry 5 involved when deciding which State’s law should apply and selecting one when both would 6 “dictate the same outcome”). 7 Elemental principles of contract formation require that to form a contract, “parties 8 must manifest their mutual assent to the terms of the agreement” as exhibited by written or 9 spoken word or through conduct. Berman v. Freedom Fin. Network, LLC, 30 F.4th 849, 10 855 (9th Cir. 2022). In cases like the matter before the Court, a website operator can show 11 that a user “manifested assent” to contractual terms either by demonstrating that the user 12 had actual knowledge of the agreement, or that the user took some unambiguous action 13 manifesting assent to the terms, the existence of which the user had reasonably conspicuous 14 notice. Id. at 856. Websites typically ask users to consent to contract terms via “clickwrap” 15 or “browsewrap” agreements. Id. Clickwrap agreements are more straightforward and 16 “present users with specified contractual terms on a pop-up screen,” requiring users to 17 “check a box explicitly stating” that they agree in order to proceed. Id. Browsewrap, in 18 contrast, discloses terms “only through a hyperlink and the user supposedly manifests 19 assent to those terms simply by continuing to use the website.” Id. 20 Bumble asserts that the App’s Terms and Conditions of Use were presented to users 21 through a “valid and enforceable clickwrap agreement,” (ECF No. 24-1 at 32), whereas 22 Chien appears to suggest that the Terms were categorically neither clickwrap nor 23 browsewrap, but fell somewhere in between, (see ECF No. 29 at 22-23), and that he never 24 manifested assent “to the retroactivity of the arbitration agreement.” For reference during 25 the following discussion, the Court has incorporated below an image of the “blocker card,” 26 which Bumble alleges appeared for every user as of January 2021 and prevented “access 27 28 23 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.549 Page 24 of 32 1 to the rest of the app unless and until the[ user] clicked on the ‘I accept’ button.” 10 (ECF 2 No. 24-1 at 25). 3 The blocker card contains aspects of both clickwrap and browsewrap agreements. It 4 is comparable to a pop-up screen in that users must click “I accept” before they may 5 proceed, (see id.) but the full terms to which they are agreeing are “disclosed only through 6 a hyperlink.” See Berman, 30 F.4th at 856. The distinction is immaterial, however, 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 10 The Court notes that Chien’s Complaint alleges that users were not required to agree to the Terms and Conditions to use the App. (FAC ¶ 84-84, 87.) He also presented a different screen with a much more inconspicuous link for the Terms and Conditions, (see FAC ¶¶ 85-86), but has since declined to contest that he took “actions regarding the blocker card,” (ECF No. 29 at 24) and the Court does not discuss this discrepancy further. 24 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.550 Page 25 of 32 1 because as the Court discusses next, Bumble “provide[d] reasonably conspicuous notice of 2 the terms to which the consumer [would] be bound” and Chien does not argue that the 3 “manifestation of assent” was ambiguous. (ECF No. 29 at 24-25 (absence).) See Berman, 4 30 F.4th at 856-58. 5 For notice to be reasonably conspicuous, it “must be displayed in a font size and 6 format such that the court can fairly assume that a reasonably prudent Internet user would 7 have seen it.” Id. at 856. For example, in Berman the Ninth Circuit described the notice 8 given as “the antithesis of conspicuous” because it was “printed in a tiny gray font 9 considerably smaller than the font in the surrounding website elements,” and the 10 “surrounding text naturally direct[ed] the user’s attention everywhere else.” Id. at 856-57. 11 Indeed, the notice of terms and conditions—including mandatory arbitration—had been 12 sandwiched between large, colorful buttons on a screen also collecting personal 13 information with the promise that the user would receive a reward in return. See id. at 859- 14 61 (images of the browsewrap agreements). Additionally, a hyperlink disclosing the terms 15 and conditions “must be readily apparent . . . . to alert a reasonably prudent user that a 16 clickable link exists.” Id. at 857. This requires doing “more than simply underscore[ing] 17 the hyperlinked text,” such as utilizing contrasting colors and all capital letters. Id. 18 Chien argues that the blocker card did not give adequately conspicuous notice. He 19 alleges that the information on the blocker card “actively discourages users from reading 20 the terms of service to discover the true” extent of the terms. (ECF No. 29 at 24-25.) He 21 suggests that by discussing some of the Terms in plain language, the blocker card gave 22 users a “false sense of security” and may have led “users to believe, as laypeople, that they 23 agreed to the language written on the blocker card . . . and not the language in the terms 24 and conditions that require a clickthrough.” (Id. at 25.) 25 The Court is not persuaded by Chien’s arguments. Rather than hiding the fact that 26 users were agreeing to contract terms by proceeding through the App, Bumble presented 27 an isolated page, akin to a pop-up, with the solitary purpose of alerting users to the updated 28 25 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.551 Page 26 of 32 1 arbitration agreement in the Terms and Conditions. In large bold font the notice alerted 2 users that there were “[u]pdated terms and conditions of use.” (ECF No. 24-3 at 9.) There 3 were no other buttons or information drawing the user’s eye away from the fact that 4 Bumble was offering contractual terms to the user. Cf. Berman, 30 F.4th at 854 (describing 5 inconspicuous notice given to users). Although users may have been inclined to click the 6 bright yellow button so that they could continue swiping on the App, the fact that the yellow 7 button said “I accept” would have further put the user on notice that they could be 8 manifesting assent to an agreement. (ECF No. 24-3 at 9.) See Berman, 30 F.4th at 857- 9 58. And though the hyperlink with the full extent of the Terms and Conditions stands out 10 in terms of font only for being underscored, see id. at 857 (“Simply underscoring words or 11 phrases . . . will often be insufficient to alert a reasonably prudent user that a clickable link 12 exists.”), the Court finds that it was sufficiently apparent to a reasonably prudent user that 13 the hyperlink existed because, unlike the links in Berman, the link here consisted of its own 14 block of text and did not simply constitute part of the same sentence alerting the user to the 15 terms and conditions. See id. at 859-61. Furthermore, the other information within the 16 blocker card puts a reasonably prudent person on notice that the Terms contained additional 17 information not present on the screen: “The updated Terms contain an Arbitration 18 Agreement that includes a class action waiver . . . .” and “Bumble users who signed up 19 before January 18, 2021 will have the option to opt out . . . .” 11 (ECF No. 24-3 at 9.) 20 21 The Court finds that the parties entered into an agreement to arbitrate and now turns to the agreement’s Delegation Clause. 22 2. 23 The arbitration agreement contains a “delegation clause,” which states: The agreement contains a valid delegation clause. 24 25 26 27 28 11 Bumble presents a declaration that Chien did not opt-out of the arbitration agreement, (ECF No. 24-3 at 3 (Wong Decl.); see also ECF No. 24-1 at 26), and Chien does not indicate otherwise, (see ECF No. 29 at 22-27 (absence)). 26 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.552 Page 27 of 32 1 The arbitrator has the exclusive authority to (i) determine the scope and enforceability of this Arbitration Agreement, and (ii) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (Id. at 18 § 13(4).) A delegation clause is a clause within an arbitration provision that delegates to the arbitrator gateway questions of arbitrability, such as whether the agreement covers a particular controversy or whether the arbitration provision is enforceable at all. Rent-A-Center, W., Inc. v. Jackson, 561 U.S. 63, 68-69 (2010). The FAA “allows parties to agree by contract that an arbitrator, rather than a court, will resolve threshold arbitrability questions as well as underlying merits disputes.” Henry Schein, Inc. v. Archer & White Sales, Inc., ––– U.S. –––, 139 S. Ct. 524 (2019). However, to find such agreement there must be “ ‘clea[r] and unmistakabl[e]’ evidence that” “the parties agreed to arbitrate arbitrability.” First Options of Chi., Inc. v. Kaplan, 514 U.S. 938, 944 (1995) (alterations in original) (quoting AT & T Techs., 475 U.S. at 649). “An agreement to arbitrate a gateway issue is simply an additional, antecedent agreement the party seeking arbitration asks the federal court to enforce.” Rent-A-Center, 561 U.S. at 70. In Rent-A-Center, the Supreme Court held that a challenge to the validity of an entire arbitration agreement—there, an unconscionability challenge—must be decided by the arbitrator if the agreement includes a delegation clause that is not directly challenged. Id. at 70-72. The Supreme Court emphasized that a party must “challenge[ ] the delegation provision specifically” for a court to intervene. Id. at 71-72. Under Rent-A-Center, then, a valid—i.e., enforceable— delegation clause commits to the arbitrator nearly all challenges to an arbitration provision. In Caremark , LLC v. Chicksaw Nation, the Ninth Circuit described the process that a court must take when faced with an arbitration agreement that includes a delegation clause: First, a court must resolve any challenge that an agreement to arbitrate was never formed, even in the presence of a delegation clause. Next, a court must also resolve any challenge directed 27 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.553 Page 28 of 32 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 specifically to the enforceability of the delegation clause before compelling arbitration of any remaining gateway issues of arbitrability. Finally, if the parties did form an agreement to arbitrate containing an enforceable delegation clause, all arguments going to the scope or enforceability of the arbitration provision are for the arbitrator to decide in the first instance. 43 F.4th 1021, 1030 (9th Cir. 2022). Here, the Court has found that an arbitration agreement was entered into by Plaintiff. Although there has not been a challenge to the delegation clause, a review of the arbitration agreement reveals that it incorporates the JAMS Comprehensive Arbitration Rules (“JAMS Rules”) (ECF No. 24-3 at 18 § 13(3)), which explicitly apply to disputes over $250,000 like this one. (JAMS Rule 1.) These rules state that “arbitrability disputes, including disputes over the formation, existence, validity, interpretation or scope of the agreement under which Arbitration is sought, and who are proper Parties to the Arbitration, shall be submitted to and ruled on by the Arbitrator.” (JAMS Rule 11(b) (emphasis added).) The JAMS Rules also state that “[t]he Arbitrator has the authority to determine jurisdiction and arbitrability issues as a preliminary matter.” (Id.) This would constitute further proof that the parties agreed to delegate arbitrability to the arbitrator. Cf. Brennan v. Opus Bank, 796 F.3d 1125, 1130 (9th Cir. 2015) (“[I]ncorporation of the AAA [American Arbitration Association] rules constitutes clear and unmistakable evidence that contracting parties agreed to arbitrate arbitrability.”) Given the lack of a challenge of the delegation clause and the clear and unmistakable evidence that the parties agreed to arbitrate arbitrability, the Court concludes that the delegation clause is valid. Accordingly, unless an exception exists, the remaining issues as to scope and enforceability are for the arbitrator. 3. Whether the agreement covers the present dispute is for the arbitrator to decide. Plaintiff raises two distinct issues regarding the arbitration agreement’s coverage. First, he asserts that the agreement does not apply retroactively to Chien’s claims arising before the January 2021 arbitration agreement was implemented. (See ECF No. 29 at 2128 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.554 Page 29 of 32 1 23.) And second, the agreement is invalid to the extent it prevents Chien from seeking 2 public injunctive relief. (See id. at 23-25.) See McGill v. Citibank, N.A., 393 P.3d 85, 90- 3 93 (Cal. 2017) (holding agreement to waive right to seek public injunctive relief violated 4 California law). Both of these issues relate to the scope and enforceability of the arbitration 5 agreement and must be decided by the arbitrator. 6 Bumble’s arbitration agreement is broad in scope and “applies to any dispute or 7 claim relating to [a person’s] use of [Bumble’s] App or any other aspect of [a person’s] 8 relationship with Bumble Group.” (ECF No. 24-3 at 18.) It also delegates exclusive 9 authority to the arbitrator “to (i) determine the scope and enforceability of this Arbitration 10 Agreement, and (ii) resolve any dispute related to the interpretation, applicability, 11 enforceability or formation of this Arbitration Agreement including, but not limited to, any 12 claim that all or any part of this Arbitration Agreement is void or voidable.” (Id.) Given 13 the breadth of the Arbitration Agreement, the question whether it applies retroactively to 14 Chien’s claims arising before the January 2021 arbitration agreement was implemented 15 would be covered. Whether the arbitration agreement applies retroactively is a matter that 16 should be decided by the arbitrator, not the Court. See Salgado v. Carrows Rests. Inc., 33 17 Cal. App. 5th 356, 360-62 (2019) (discussing that comparable terms in an arbitration 18 agreement could apply retroactively). 19 California law recognizes a narrow exception to arbitration agreements purporting 20 to waive a party’s right to seek statutorily permitted public injunctive relief in any forum. 21 See id. at 93-94. California’s Consumers Legal Remedies Act, unfair competition laws, 22 and false advertising laws include provisions for “public injunctive relief, i.e., injunctive 23 relief that has the primary purpose and effect of prohibiting unlawful acts that threaten 24 future injury to the general public.” Id. at 87. The California Supreme Court has found 25 “invalid and unenforceable” “the waiver in a predispute arbitration agreement of the right 26 to seek public injunctive relief under these statutes [because it] would seriously 27 compromise the public purposes the statutes were intended to serve.” Id. at 94. It further 28 29 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.555 Page 30 of 32 1 found that such “generally applicable California contract law” is not preempted by the 2 FAA. Id. at 95; see also Blair v. Rent-A-Center., Inc., 928 F.3d 819, 827-28 (9th Cir. 2019) 3 (affirming that the “McGill rule . . . . falls within the FAA’s saving clause.”) When parties 4 have agreed to an arbitration clause, “there is a presumption of arbitrability in the sense 5 that ‘an order to arbitrate the particular grievance should not be denied unless it may be 6 said with positive assurance that the arbitration clause is not susceptible of an interpretation 7 that covers the asserted dispute.” AT & T Techs., 475 U.S. at 650 (quoting United 8 Steelworkers, 363 U.S. at 582). Uncertainty as to whether the arbitration agreement covers 9 a particular dispute “should be resolved in favor of coverage.” Id. (quoting Warrior, 363 10 U.S. at 583). “Just as a court may not decide a merits question that the parties have 11 delegated to an arbitrator, a court may not decide an arbitrability question that the parties 12 have delegated to an arbitrator.” Henry Schein, 139 S.Ct. at 530. 13 Under the Arbitration Agreement, the arbitrator has “the authority to award 14 monetary damages and to grant any non-monetary remedy or relief available to an 15 individual under applicable law.” (Id.) There is an additional clause requiring that all 16 claims be brought in arbitration on an individual basis, not as a class action and that “[o]nly 17 individual relief is available.” (Id.) Finally, the agreement contains a severability clause 18 such that any provisions found “to be invalid or unenforceable . . . shall be of no force and 19 effect and shall be severed and the remainder of the Arbitration Agreement shall continue 20 in full force and effect.” (ECF No. 24-3 at 18-19.) Chien argues that the arbitration 21 agreement must be invalid to the extent it interferes with his right to seek public injunctive 22 relief. (See ECF No. 29 at 25-27.) 23 Having found that a valid arbitration agreement exists, the Court finds the delegation 24 clause is enforceable in the face of Plaintiff’s McGill challenge.12 (See ECF No. 29 at 25 26 27 28 12 Although Bumble’s Terms and Conditions instruct that Texas law applies to “any claims arising from or related to” Bumble, (ECF No. 24-3 at 20), the Court interprets the arbitration agreement under California law due to California’s strong interest in resolving the allegations and because an 30 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.556 Page 31 of 32 1 23-25.) See Caremark, 43 F.4th at 1030 (second principle). Assuming that some or all of 2 Chien’s causes of action constitute requests for public injunctive relief, there is an open 3 question whether they may be raised under the arbitration agreement. On one hand, the 4 agreement affords “[t]he arbitrator . . . the authority to award monetary damages and to 5 grant any non-monetary remedy or relief available to an individual under applicable law, 6 the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement).” 7 (ECF No. 24-3 at 18.) Bumble argues that this clause would permit the arbitrator to grant 8 public injunctive relief. (ECF No. 35 at 9; ECF No. 34 at 33-34 (Transcript).) On the other 9 hand, section 13.6 of the agreement provides that “[o]nly individual relief is available.” 10 (ECF No. 24-3 at 18.) 13 However, if Chien’s claims seek public injunctive relief and the 11 arbitrator finds that they are precluded by the agreement in violation of applicable law, then 12 the agreement provides that the claim at issue “be severed from the arbitration and brought 13 into the State or Federal Courts located in Travis County, Texas.” (Id.) Accordingly, there 14 is no enforceability problem under McGill. See Blair, 928 F.3d at 831-832 (describing how 15 a severance clause is triggered by the McGill rule); cf. Delisle v. Cash, No. 3:18-cv-0242, 16 2020 WL 6817702, at *3 (S.D. Cal. Nov. 20, 2020) (“McGill would void the Arbitration 17 Provision’s public injunction waiver, which in turn would invalidate the entire Arbitration 18 Provision per the poison pill clause.”). 19 20 21 22 23 24 25 26 27 28 interpretation absent the McGill rule would be contrary California’s public policy. See, e.g., Delisle v. Speedy Cash, 818 Fed. App’x. 608, 611 (9th Cir. 2020) (applying California law to arbitration agreement despite Kansas choice of law provision). 13 Bumble suggests that this language does not preclude public injunctive relief by pointing to DiCarlo v. MoneyLion, Inc., (ECF No. 34 at 33-35 (Transcript)), a case in which the Ninth Circuit held that an arbitration agreement authorizing “the arbitrator to ‘award all [injunctive] remedies available in an individual lawsuit under [California] law’ ” authorized public injunctive relief. 988 F.3d 1148, 1153-54, 1156, 1158 (9th Cir. 2021) (alterations in original). On a motion to dismiss the Court is not prepared to find that an agreement that “[o]nly individual relief is available,” (ECF No. 24-3 at 18 (emphasis added)), would similarly allow for public injunctive relief. 31 3:22-cv-00020-GPC-NLS Case 3:22-cv-00020-GPC-NLS Document 37 Filed 11/17/22 PageID.557 Page 32 of 32 1 Because the plain text of the arbitration agreement grants exclusive authority to the 2 arbitrator to determine the “scope and enforceability” of the agreement as well as to resolve 3 “interpretation, applicability, enforceability or formation” disputes, the Court agrees with 4 Bumble and concludes that the FAA and binding caselaw require that Chien bring his 5 claims, as well as his disputes related to the applicability and enforceability of the 6 arbitration agreement, before an arbitrator. See Henry Schein, 139 S.Ct. at 530. The parties 7 have delegated to the arbitrator the authority to interpret the arbitration agreement, 8 including determining whether the agreement precludes Chien from seeking public 9 injunctive relief and whether such a preclusion runs contrary to the forum’s public policy. 10 IV. CONCLUSION 11 Based on the above, the Court GRANTS IN PART Defendants’ motion to dismiss 12 for lack of personal jurisdiction and GRANTS Defendants’ motion to compel arbitration, 13 dismissing the Complaint. 14 15 IT IS SO ORDERED. 16 Dated: November 17, 2022 17 18 19 20 21 22 23 24 25 26 27 28 32 3:22-cv-00020-GPC-NLS

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