Video Professor, Inc. v., Inc.

Filing 39

BRIEF in Opposition to 30 MOTION for Summary Judgment and Memorandum of Law in Support Thereof (Oral Argument Requested) filed by Plaintiff Video Professor, Inc.. (Attachments: # 1 Exhibit 1, # 2 Exhibit 2, # 3 Exhibit 3, # 4 Exhibit 4, # 5 Exhibit 5, # 6 Exhibit 6, # 7 Exhibit 7, # 8 Exhibit 8, # 9 Exhibit 9, # 10 Exhibit 10)(Smith, Gregory) Modified on 11/20/2009 to remove repetitive text (sah2, ).

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Video Professor, Inc. v., Inc. Doc. 39 Att. 5 EXHIBIT 5 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Civil Action No. 09-cv-006:6-RE$-KLM VIDEO PROFESSOR, INC. a Colorado corporation, Plaintiff, V. AMAZON.COM, INC., a Delaware corporation, Defendant. AFFIDAVIT OF CARLA LINSCOMI3E 1, Carla Unscombe, being of lawful age and having personal knowledge of the facts stated. below, declare under penalty of perjury under the laws of the State of Colorado that the foregoing is true and correct. 1. I am the Director of Call Center Operations for Video Professor, Inc. ("VPI") and have been so employed for the past seven years. 2. VPI directly employs approximately 40 customer service agents and contracts with an independent company who regularly assign approximately 50 additional agents to handle customer service; calls. 3. All the customer service agents that VPI employs or with whore VPI contracts have the same job responsibilities involving the taking of inbound telephone calls .from persons believing themselves to be customers of VPI. Further affiant sayeth naught. Carla Linscombe STA'T'E OF COLORADO ) ) ss. COUNTY OF JEFFERSON ) The foregoing Affidavit was subscribed and sworn to before me this 1 day of November 2009, by Carla Linscombe. 2

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