Crumb v. Kohl's Department Stores, Inc.

Filing 68

ORDER. Plaintiff's Motion for Sanctions Due to Defendant's Spoliation of Evidence 63 is DENIED. Defendant Kohl's Department Stores, Inc.'s Motion for Summary Judgment Pursuant to Fed. R. Civ. P. 56(a) 38 is GRANTED. Plaint iff's complaint 2 is DISMISSED with prejudice. Within 14 days of the entry of this Order, defendant may have its costs by filing a Bill of Costs with the Clerk of the Court. This case is closed, by Judge Philip A. Brimmer on 1/17/19. (sgrim)

IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF COLORADO
Judge Philip A. Brimmer
Civil Action No. 17-cv-02400-PAB-KLM
WILLIAM L. CRUMB,
Plaintiff,
v.
KOHL’S DEPARTMENT STORES, INC.,
Defendant.

ORDER

This matter comes before the Court on Defendant Kohl’s Department Stores,
Inc.’s Motion for Summary Judgment Pursuant to Fed. R. Civ. P. 56(a) [Docket No. 38]
and Plaintiff’s Motion for Sanctions Due to Defendant’s Spoliation of Evidence [Docket
No. 63]. The Court has jurisdiction pursuant to 28 U.S.C. § 1332.
I. BACKGROUND1
This is a premises liability action. On February 23, 2017, plaintiff walked into a
Kohl’s store located at 16700 W . Colfax Ave. in Golden, Colorado. Docket No. 38 at 3,
¶ 1. There was a snow storm in the area that resulted in the closure of two major
highways. Id. at 3, ¶ 4. Plaintiff was wearing men’s dress shoes. Id. at 4, ¶ 9. After
crossing the carpet at the entrance of the store, plaintiff stepped onto a tile floor where
he slipped and fell. Id. at 3, ¶ 7. Plaintiff hit his head during the fall. Id. at 4, ¶ 8.
Afterwards, he completed a Customer Incident Report indicating that he had fallen and

1

The facts stated below are undisputed unless otherwise noted.

hit his head. Id., ¶ 11. Plaintiff did not state in his report or otherwise inform any Kohl’s
employee that there was water on the tile where he fell. Id., ¶¶ 11-12.2
Plaintiff’s fall occurred at approximately 5:05 p.m. Id., ¶ 13. At that time, there
were two managers in the store – Sydney Markle and Cassandra Nothdurft. Id., ¶¶ 1416. While neither manager witnessed plaintiff’s fall, Docket No. 46 at 6, ¶¶ 32-33, both
testified that they inspected the area afterward, but did not see any water or other
substance on the floor. Docket No. 38 at 5, ¶¶ 23-24. There is no evidence of any
other falls occurring at the store on February 23, 2017. Id., ¶ 25.
Defendant has protocols for the reporting of incidents and spills in its stores.
Docket No. 46 at 5, ¶ 26. The protocols in effect in March 2017 directed employees to
“[r]eview and document the condition of the [incident] area, along with any witnesses”
and, specifically, to “[t]ake multiple photos of the area from different angles and obtain
video (ideally 1 hour prior to the incident through 1 hour after the incident).” Id. at 7,
¶ 39; Docket No. 46-12 at 2. There were no photographs taken in connection with
plaintiff’s fall. Docket No. 46 at 7, ¶ 40. Additionally, there is no available video
showing the fall or the location of the fall before or after it occurred. Id., ¶ 41.
Plaintiff filed this lawsuit in the District Court for Jefferson County, Colorado on
August 15, 2017. Docket No. 2. On October 4, 2017, def endant removed the case to
this Court on the basis of diversity jurisdiction. Docket No. 1. In his complaint, plaintiff

2

Plaintiff disputes this fact, claiming that no one asked him why he fell. See
Docket No. 46 at 3, ¶¶ 11-12. But plaintiff does not deny that he did not tell anyone that
there was water or other fluid on the floor. See id.; see also Docket No. 38-5
(Customer Incident Report). Accordingly, this fact is undisputed for purposes of
summary judgment.
2

asserts a claim for premises liability under Colo. Rev. Stat. § 13-21-115. Docket No. 2
at 3.
On July 13, 2018, defendant moved for summary judgment. Docket No. 38.
Plaintiff filed a response to defendant’s motion on August 20, 2018, Docket No. 46, to
which defendant replied on September 4, 2018. Docket No. 47. On December 5,
2018, plaintiff moved for sanctions based on defendant’s alleged spoliation of evidence.
Docket No. 63.
II. LEGAL STANDARD
Summary judgment is warranted under Federal Rule of Civil Procedure 56 when
the “movant shows that there is no genuine dispute as to any material fact and the
movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a); see Anderson
v. Liberty Lobby, Inc., 477 U.S. 242, 248-50 (1986). A disputed f act is “material” if
under the relevant substantive law it is essential to proper disposition of the claim.
Wright v. Abbott Labs., Inc., 259 F.3d 1226, 1231-32 (10th Cir. 2001). Only disputes
over material facts can create a genuine issue for trial and preclude summary
judgment. Faustin v. City & Cty. of Denver, 423 F.3d 1192, 1198 (10th Cir. 2005). An
issue is “genuine” if the evidence is such that it might lead a reasonable jury to return a
verdict for the nonmoving party. Allen v. Muskogee, 119 F.3d 837, 839 (10th Cir.
1997).
Where “the moving party does not bear the ultimate burden of persuasion at trial,
it may satisfy its burden at the summary judgment stage by identifying a lack of
evidence for the nonmovant on an essential element of the nonmovant’s claim.”

3

Bausman v. Interstate Brands Corp., 252 F.3d 1111, 1115 (10th Cir. 2001) (internal
quotation marks omitted) (quoting Adler v. Wal-Mart Stores, Inc., 144 F.3d 664, 671
(10th Cir. 1998)). “Once the moving party meets this burden, the burden shifts to the
nonmoving party to demonstrate a genuine issue for trial on a material matter.”
Concrete Works of Colo., Inc. v. City & Cty. of Denver, 36 F.3d 1513, 1518 (10th Cir.
1994). The nonmoving party may not rest solely on the allegations in the pleadings, but
instead must designate “specific facts showing that there is a genuine issue for trial.”
Celotex Corp. v. Catrett, 477 U.S. 317, 324 (1986) (internal quotation marks omitted).
“To avoid summary judgment, the nonmovant must establish, at a minimum, an
inference of the presence of each element essential to the case.” Bausman, 252 F.3d
at 1115. When reviewing a motion for summary judgment, a court must view the
evidence in the light most favorable to the non-moving party. Id.
III. ANALYSIS
Plaintiff seeks to hold defendant liable under Colorado’s Premises Liability Act,
Colo. Rev. Stat. § 13-21-115(3)(c)(I), which “allows an invitee to recover for damages
caused by a landowner’s ‘unreasonable failure to exercise reasonable care to protect
against dangers of which he actually knew or should have known.’” Lombard v. Colo.
Outdoor Educ. Ctr., Inc., 187 P.3d 565, 568 (Colo. 2008) (quoting Colo. Rev. Stat. § 1321-115(3)(c)(I)).3 To succeed on his premises liability claim, plaintiff must establish: “(1)
the landowner actually knew or should have known of a danger on the premises and (2)

3

It is undisputed that, at the time of the incident, plaintiff was an invitee and
defendant a landowner as defined in Colo. Rev. Stat. § 13-21-115. See Docket No. 56
at 3-4 (pretrial stipulations).
4

[the landowner’s] action or inaction constituted an unreasonable f ailure to exercise
reasonable care to protect . . . plaintiff from that danger.” Id. (internal quotation marks
omitted).
Defendant argues it is entitled to summary judgment because plaintiff has not
demonstrated that defendant knew or should have known of a dangerous condition in
the store, or that defendant failed to exercise reasonable care with regard to such a
condition. Docket No. 38 at 7-9. Plaintiff responds that defendant “had actual and
constructive [knowledge] of a dangerous condition on the property, namely that excess
water on a slick tile floor was a dangerous slipping hazard when not properly dry
mopped.” Docket No. 46 at 9. Plaintiff further contends that there is a genuine dispute
of fact as to whether defendant took reasonable measures to abate the risks associated
with the slippery floor. Id. at 12-14.
Viewing the evidence in a light most favorable to plaintiff, the Court finds that
plaintiff has failed to establish the first element of his premises liability claim.4
Specifically, there is no evidence showing that a dangerous condition existed in
defendant’s store at the time of plaintiff’s fall. Defendant has presented testimony from
two Kohl’s managers – Sydney Markle and Cassandra Nothdurft – who were on duty at
the time of the incident. Both stated that they did not see any water on the floor where
plaintiff fell. Docket No. 38-2 at 5, 7, 27:3-28:9, 50:23-51:10; Docket No. 38-3 at 11,
71:21-72:7. While plaintiff cites to select portions of Ms. Markle’s deposition to show
that there was water on the floor prior to plaintiff’s fall, see Docket No. 46 at 6, ¶ 37;
4

The Court will therefore not address whether defendant acted negligently in
response to any dangerous condition in the store.
5

Docket No. 46-6 at 16, 59:22-60:6, Ms. Markle testif ied that she dry mopped the area to
remove the water ten minutes before plaintiff entered the store. Docket No. 46-6 at 16,
59:13-16.
Plaintiff attempts to create a genuine dispute of fact by asserting that “there is no
written record, documentation, or photograph” confirming Ms. Markle’s and Ms.
Nothdurft’s inspection of the floor after the incident. Docket No. 46 at 5, ¶¶ 23-24. He
also cites testimony by Ms. Nothdurft and Nicholas Best, defendant’s loss prevention
associate, that they did not see Ms. Markle or any other employee dry mopping the floor
where plaintiff fell. See Docket No. 46 at 12; see also Docket No. 46-2 at 16, 60:1-6;
Docket No. 46-4 at 24, 89:20-22. 5 None of this evidence affirmatively contradicts Ms.
Markle’s and Ms. Nothdurft’s testimony that there was no water on the floor at the time
of the incident. 6 To the extent plaintiff suggests that Ms. Markle and Ms. Nothdurft are
not credible, “[t]his is insufficient to satisfy his burden of persuasion or to defeat
summary judgment.” Rowe v. Albertson’s, Inc., 178 F. App’x 859, 861 (10th Cir. 2006)

5

As discussed in more detail below, Mr. Best reviewed store surveillance footage
from February 23, 2017 to determine whether there was any video capturing plaintiff’s
fall. See Docket No. 46-2 at 4-5, 9:20-22, 15:5-8.
6

Ms. Nothdurft did not state that she would necessarily have seen Ms. Markle dry
mopping the floor had she done so. See Docket No. 46-4 at 24, 89:15-90:7. Similarly,
Mr. Best testified that there was no guarantee any of the cameras would have captured
the location of plaintiff’s fall, including any dry mopping in that area. See Docket No.
46-2 at 6, 28, 30, 17:20-18:16 (testif ying that camera pointed at the west-side entrance
would not have captured the edge of the carpet where plaintiff fell); 106:10-18
(testifying that cameras 3 and 4 do not ordinarily point in the direction of where plaintiff
fell); 114:21-115:1 (stating that any dry mopping could have been outside of the camera
view, like the location of plaintiff’s fall); 115:19-116:9 (stating that the only way cameras
3 and 4 could have captured plaintiff’s fall was if the cameras were being “spun” at “that
exact time”).
6

(unpublished); see also Nat’l Am. Ins. Co. v. Am. Re-Insurance Co., 358 F.3d 736, 742
(10th Cir. 2004) (“Standing alone, attacks on the credibility of evidence offered by a
summary judgment movant do not warrant denial of a summary judgment motion.”).
Plaintiff argues that the lack of evidence showing a dangerous condition in the
store is attributable to defendant’s failure to preserve and/or collect documentary
evidence of the incident, including photographs and surveillance footage. See Docket
No. 46 at 14-17. In a separately-filed motion, Docket No. 63, plaintiff argues that he is
entitled to either entry of default judgment or an adverse inference instruction as a
sanction for defendant’s destruction of evidence material to his claims. See id. at 12.
There is some authority for the proposition that a spoliation presumption may
preclude the granting of summary judgment under certain circumstances. See Rowe v.
Albertsons, Inc., 116 F. App’x 171, 173, 176 (10th Cir. 2004) (unpublished) (agreeing
with the magistrate judge’s finding that the plaintiff had “failed to present any evidence
Albertsons had actual or constructive knowledge of the dangerous condition on its
premises,” but reversing the grant of summary judgment based on the district court’s
failure to address whether the plaintiff was entitled to a spoliation presumption); Byrnie
v. Town of Cromwell, Bd. of Educ., 243 F.3d 93, 107 (2d Cir. 2001) (“In borderline
cases, an inference of spoliation, in combination with some (not insubstantial) evidence
for the plaintiff’s cause of action can allow the plaintiff to survive summary judgment.”
(internal quotation marks omitted)), superseded in part on other grounds by Fed. R. Civ.
P. 37(e); see also Helget v. City of Hays, Kan., 844 F.3d 1216, 1227 (10th Cir. 2017)
(noting that, “as a matter of best practices, [a] district court should . . . rule[] on [a]

7

motion [for spoliation sanctions] before, or in the process of, deciding summary
judgment). But see Helget, 844 F.3d at 1227 n.9 (noting absence of case law from the
Tenth Circuit indicating that the destruction of evidence is sufficient to defeat summary
judgment). Plaintiff, however, has not shown that he is entitled to such relief in this
case.7
“A spoliation sanction is proper where (1) a party has a duty to preserve
evidence because it knew, or should have known, that litigation was imminent, and (2)
the adverse party was prejudiced by the destruction of the evidence.” Burlington N. &
Santa Fe Ry. Co. v. Grant, 505 F.3d 1013, 1032 (10th Cir. 2007). Having reviewed the
evidence submitted in conjunction with defendant’s summary judgment motion and
plaintiff’s motion for spoliation sanctions, the Court finds that plaintiff has established
neither of these elements.
Regarding the first element, there is no evidence that defendant knew or should
have known that litigation was imminent at a time when it would have been possible for
defendant to either collect photographs of the floor where plaintiff fell or preserve
surveillance footage from February 23, 2017. After his fall, plaintiff declined
professional medical care, did not ask anyone to call his wife, and drove himself home
without incident. Docket No. 65-2 at 3-4, 45:15-46:7. As plaintif f admits in his reply, the
7

The Court notes that plaintiff’s motion for spoliation sanctions and defendant’s
motion for summary judgment are governed by different standards. For example, an
order denying a motion for spoliation sanctions is reviewed for abuse of discretion on
appeal, whereas an order granting or denying a motion for summary judgment is
reviewed de novo. See Helm v. Kansas, 656 F.3d 1277, 1284 (10th Cir. 2011); Hatfield
v. Wal-Mart Stores, Inc., 335 F. App’x 796, 804 (10th Cir. 2009) (unpublished) (citing
103 Investors I, L.P. v. Square D Co., 470 F.3d 985, 989 (10th Cir. 2006)).
Nonetheless, the Court finds it appropriate to resolve the two motions together.
8

severity of his injuries was not immediately apparent after the fall and the symptoms of
his brain injury “did not present themselves until six (6) weeks” later. Docket No. 67 at
8. It was not until April 10, 2017 that defendant received notice plaintiff was seeking
medical attention for his injuries. See Docket No. 65-5 at 5. Defendant was formally
advised that plaintiff was taking legal action on May 3, 2017. Docket No. 65-5 at 7.
Even assuming defendant should have known that litigation was imminent on
April 10, 2017, the surveillance video had already been destroyed. Immediately after
the incident, Mr. Best was asked by store management to review surveillance footage
from February 23, 2017 to determine whether it captured plaintiff’s fall. Docket No. 462 at 5, 15:3-8; Docket No. 65-12 at 5, 15:3-8. Mr. Best testif ied that he reviewed the
footage on February 24, 2017 during the time of the fall, but was unable to observe any
customer falling in the store. Docket No. 46-2 at 5, 13:19-14:5, 15:6-10; Docket No. 6512 at 5, 15:6-10. Mr. Best explained that, had he seen someone fall, he would have
saved the footage to a disk and sent it to corporate. Docket No. 46-2 at 13, 16, 45:1846:5, 60:20-24; Docket No. 65-12 at 11, 87:6-9. Def endant’s DVR system retains video
for thirty days before it is written over. Docket No. 46-2 at 12, 44:5-23; Docket No. 6512 at 9, 44:5-23. Because Mr. Best did not f ind any video from February 23, 2017 to
save, that video was no longer accessible by the time defendant received notice of a
potential lawsuit on April 10, 2017. Docket No. 46-2 at 12, 44:5-23; Docket No. 65-12
at 3-4, 9, 11, 9:4-12, 10:15-20, 44:5-23, 87:4-9.
Plaintiff has offered no evidence to rebut these facts. In an effort to show that
defendant was aware of potential litigation as early as February 23, 2017, plaintiff cites
a statement on the Customer Incident Report that the report was “[p]repared in
9

anticipation of litigation/Attorney Work Product-Confidential.” Docket No. 63-1 at 2; see
also Docket No. 63 at 2. However, defendant has submitted an affidavit from Amanda
Hernandez, the store manager at defendant’s Golden, Colorado store, in which she
states that the Customer Incident Report is a “standard, pre-printed form provided by
Kohl’s that managers use following any incident” and is thus not indicative of whether
defendant anticipates a customer filing a lawsuit. Docket No. 66 at 1, ¶ 3. Plaintiff has
not presented any evidence to controvert this statement. Accordingly, the Customer
Incident Report does not, standing alone, support a finding that defendant knew or
should have known of imminent litigation as of February 23, 2017.
Plaintiff also points to evidence that defendant’s Risk Management department
opened an investigation into the incident as early as February 28, 2017. See Docket
No. 63 at 3; Docket No. 63-2 at 1. But Ms. Hernandez explained in her affidavit that the
email exchange cited by plaintiff was an attempt to “clarify the incident” and that there
was no investigation into the incident for litigation purposes until after May 3, 2017.
Docket No. 66 at 2, ¶ 5. Again, plaintiff has not presented any evidence to contradict
Ms. Hernandez’s statements or otherwise suggest that the email exchange was not
merely defendant’s standard response to any customer-related incident at one of its
stores. As a result, the emails provide no basis for a finding that defendant was on
notice of imminent litigation before April 10, 2017.
Even if defendant knew or should have known that litigation was imminent at an
earlier date, plaintiff has not shown that he was prejudiced by defendant’s failure to
preserve evidence. To demonstrate prejudice, plaintiff must offer some proof that
evidence relevant to his claim actually existed. See Zbylski v. Douglas Cty. Sch. Dist.,
10

154 F. Supp. 3d 1146, 1160 (D. Colo. 2015) (“Courts hav e found, and this court agrees,
that a party seeking spoliation sanction must offer some evidence that relevant
documents have been destroyed.”); see also Oldenkamp v. United Am. Ins. Co., 619
F.3d 1243, 1251 (10th Cir. 2010) (affirming denial of request for spoliation sanctions
where plaintiffs had “not produced evidence that any of the documents or recordings
they sought had ever existed”).8 Plaintiff has not made this showing. Mr. Best testified
that he reviewed the surveillance video from February 23, 2017 but did not find any
footage capturing plaintiff’s fall. See Docket No. 46-2 at 4-5, 9:8-12, 15:5-10; Docket
No. 65-12 at 3, 5, 9:8-12, 15:5-10. More importantly, Mr. Best testified that, even if all
of the store’s cameras had been operational at the time of plaintiff’s fall, there was no
guarantee that any of the cameras would have covered the location of the incident.
See Docket No. 46-2 at 30, 113:24-114:6; Docket No. 65-12 at 12-13, 113:24-114:6.
Mr. Best specifically testified that the cameras most likely to have captured the fall –
8

The Court will limit the remainder of its spoliation analysis to the surveillance
footage. It is undisputed that no photographs were taken of the area where plaintiff fell,
and plaintiff does not cite any authority for the proposition that a defendant’s failure to
collect evidence in violation of its internal policies can serve as a basis for spoliation
sanctions. See Burlington N. & Santa Fe Ry. Co., 505 F.3d at 1032 (stating that
spoliation sanctions are appropriate where a party had a “duty to preserve evidence”
(emphasis added)). It is also not clear that a violation of defendant’s internal policies
even occurred, given that the policy document in effect at the time of the incident
instructed employees to “photograph the area [of the incident], as needed.” Docket No.
65-10; see also Docket No. 65-3 (directing employees to retain “relevant evidence”);
Docket No. 65-8 at 4, 95:3-14 (testifying that defendant’s best practices require
employees to photograph the area of an incident “[i]f needed”). The uncontroverted
testimony of defendant’s employees is that there was nothing on the floor where plaintiff
fell and thus no reason to take photographs of the area. See Docket No. 65-6 at 9,
51:9-14; Docket No. 65-7 at 3, 27:3-5; Docket No. 65-11 at 7, 71:21-72:7; cf. Hatfield v.
Wal-Mart Stores, Inc., 335 F. App’x 796, 804 (10th Cir. 2009) (unpublished) (noting that
a company “is not expected to be prescient” with regard to the preservation of
evidence).
11

cameras 3, 4, 12, and 15 – were not typically pointed at that area. See Docket No. 462 at 6, 16, 28, 18:3-19:8 (testifying that “[n]ot every foot of [the] building is covered by
cameras” and that the camera at the west entrance points “at the doors to see
customers coming in and out of the building,” not at the edge of the carpet where
plaintiff fell), 57:18-23 (identifying camera 15 as the still camera at the west entrance),
59:9-20 (identifying camera 12 as the power-to-zoom camera pointing at the west
entrance), 106:10-18 (testifying that neither camera 3 nor camera 4 points toward the
location of the incident). Plaintiff has not come forward with any evidence to contradict
Mr. Best’s testimony that he found no video showing the fall and has therefore failed to
demonstrate that relevant surveillance video was improperly destroyed. See Rowe v.
Albertsons, Inc., 178 F. App’x at 861 (denying request for spoliation sanctions where
“the undisputed evidence indicated that the recycled videotape did not show Mr. Rowe’s
fall or the liquid on the floor”); Zbylski, 154 F. Supp. 3d at 1160 (noting that the party
moving for spoliation sanctions “has the burden of proving, by a preponderance of the
evidence, that the opposing party failed to preserve evidence or destroyed it”).9
Because plaintiff has failed to establish the requisite elements of a spoliation

9

Even if one of the cameras captured the location of the incident, plaintiff has
made no showing that it would have depicted water on the floor. Plaintiff’s citations to
Stedeford v. Wal-Mart Stores, Inc., 2016 WL 3462132 (D. Nev. June 24, 2016), and
Rivera v. Sam’s Club Humacao, 2018 WL 4705915 (D.P.R. Sept. 28, 2018), are
inapposite. In Stedeford, unlike in this case, the evidence showed that the incident was
captured on camera. See 2016 WL 3462132, at *1-2, *11 (discussing video footage,
which ended “abruptly” 10-13 minutes before plaintiff’s slip-and-fall). In Rivera, there
was no evidence of video depicting the actual incident, but a jury could have concluded
that footage showing plaintiff’s injuries after the fact did exist and was improperly
destroyed. 2018 WL 4705915, at *10. Plaintiff makes no such argument in this case.
12

claim, the Court will deny his motion for sanctions.10 Absent a spoliation presumption or
adverse inference, plaintiff cannot demonstrate a triable issue of fact as to his premises
liability claim. Accordingly, the Court will grant defendant’s motion for summary
judgment.
IV. CONCLUSION
For the foregoing reasons, it is
ORDERED that Plaintiff’s Motion for Sanctions Due to Defendant’s Spoliation of
Evidence [Docket No. 63] is DENIED. It is further
ORDERED that Defendant Kohl’s Department Stores, Inc.’s Motion for Summary
Judgment Pursuant to Fed. R. Civ. P. 56(a) [Docket No. 38] is GRANTED. It is further
ORDERED that plaintiff’s complaint [Docket No. 2] is DISMISSED with prejudice.
It is further
ORDERED that, within 14 days of the entry of this Order, defendant may have its
costs by filing a Bill of Costs with the Clerk of the Court. It is further
ORDERED that this case is closed.

10

Given the Court’s resolution of the spoliation issue, the Court need not address
whether plaintiff’s motion was timely. See Docket No. 65 at 1-2 (arguing that plaintiff’s
motion was untimely and improper). The Court also will not determine whether
defendant is entitled to attorney’s fees and costs under Fed. R. Civ. P. 11. See id. at
12. Any such request must be made in a separate motion. See D.C.COLO.LCivR
7.1(d) (“A motion shall not be included in a response or reply to the original motion.”).
13

DATED January 17, 2019.
BY THE COURT:

s/Philip A. Brimmer
PHILIP A. BRIMMER
United States District Judge

14