Kreisman v. Google, Inc.

Filing 1

COMPLAINT Class Action Complaint filed by Karin Kreisman; Jury Demand. Filing fee $ 350, receipt number 0752-6892747.(Barnow, Ben) [Transferred from Illinois Northern on 6/14/2012.]

UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF ILLINOIS

Karin Kreisman, On Behalf of Herself and All
Others Similarly Situated,
Plaintiff,

Case No.

CLASS ACTION COMPLAINT

vs.
Google, Inc., a Delaware Corporation,
Defendant.

DEMAND FOR JURY TRIAL

Plaintiff, Karin Kreisman (“
Plaintiff” by and through her attorneys, hereby brings this
),
Class Action Complaint on behalf of herself and all others similarly situated, and alleges as
follows:
INTRODUCTION
1.

Without disclosure to consumers, and without their permission, Google, Inc.,

inserted code into its Google Ads that deactivated the security protections built into the Safari
web browser and enabled tracking cookies to be installed on Safari-users’computers and
smartphones.
2.

This class action seeks to redress the violations of law arising from Google, Inc.’
s

surreptitious code. This lawsuit seeks damages and other available relief for Plaintiff and the
Class under the Federal Wiretap Act, the Computer Fraud and Abuse Act; and the Stored
Electronics Communications Act. Plaintiff also seeks to recover Plaintiff’ attorneys’fees and
s
the costs of this lawsuit.
Jurisdiction and Venue
3.

This Court has subject matter jurisdiction over this civil action under 28 U.S.C. §

1331, in that Plaintiff alleges violations of federal law, namely the Federal Wiretap Act as
amended by the Electronic Communications Privacy Act, 18 U.S.C. § 2510 et seq., the Computer

Fraud and Abuse Act, 18 U.S.C. § 1030 et seq., and the Stored Electronics Communications Act,
18 U.S.C. § 2701 et seq.
4.

Jurisdiction in this civil action is further authorized pursuant to the Class Action

Fairness Act, 28 U.S.C. § 1332(d), as Plaintiff’ and some Class Members’citizenship is diverse
s
from Defendant, there are more than 100 putative Class Members, and the amount in controversy
is in excess of $5,000,000.
5.

This Court has personal jurisdiction over the parties because Defendant conducts

substantial business in this state, has systematic and continuous contact with this state, and has
agents and representatives that can be found in this state. Google maintains an office in Chicago,
Illinois.
6.

Venue is proper in this district under 28 U.S.C. § 1391(b)(2), as a substantial part

of the events or omissions giving rise to Plaintiff’ claims occurred in this District.
s
Parties
7.

Plaintiff Karin Kreisman is a resident of the State of Illinois. Plaintiff owns an

iPhone that uses the Safari web browser. Within the past year, Plaintiff has used her iPhone to
visit the Google website and has viewed ads on various websites that have Google Ads.
8.

Defendant Google, Inc., is a Delaware corporation, headquartered in Mountain

View, California, with additional offices all over the world, including offices in Australia, Brazil,
Canada, China, France, Germany, India, Ireland, Israel, Japan, Kenya, and the United Kingdom.
Facts
9.

Google describes itself as “ global technology leader focused on improving the
a

ways people connect with information.”See http://investor.google.com/corporate/faq.html#toclocated.
10.

Google sets forth that: “
Google primarily generates revenue by delivering

relevant, cost-effective online advertising. Businesses use our AdWords program to promote
their products and services with targeted advertising. In addition, third-parties that comprise our
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Google network use our Google AdSense program to deliver relevant ads that generate revenue
and enhance the user experience.”Id.
11.

Through Google’ AdWords and AdSense programs, businesses and other third
s

parties display ads on various websites (hereinafter “
Google Ads”
).
12.

Safari is an Internet web browser offered by Apple, Inc., that is pre-installed on

iPhones, iPads, and Mac computers, and can be installed on PCs. To protect consumers’privacy,
Safari’ default settings block tracking the behavior of its users, which includes blocking thirds
party cookies.
13.

On February 17, 2012, The Wall Street Journal reported that Stanford University

researcher Jonathan Mayer had discovered that Google inserted certain code in the Google Ads,
and that the code circumvents Safari’ default privacy settings that block third-party cookies.1 By
s
circumventing Safari’ default privacy settings, cookies can then be placed on Safari users’
s
devices and track the users’browsing activity (“
tracking cookies”
).
14.

Consumers’browsing activity has economic value. For example, Google’
s

Screenwise program pays up to $25 in gift cards for information on participants’web usage. See
http://www.google.com/landing/screenwisepanel/
15.

Prior to The Wall Street Journal’ reporting, Google provided browser
s

instructions for Safari users: “
Safari is set by default to block all third-party cookies. If you have
not changed those settings, this option effectively accomplishes the same thing as setting the
[Google advertising cookie opt-out plugin].”

1. A “
cookie”is “ small file or part of a file stored on a World Wide Web user’ computer, created and
a
s
subsequently read by a Web site server, and containing personal information (as a user identification
code, customized preferences, or a record of pages visited).”See http://www.merriamwebster.com/dictionary/cookies.

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16.

Google has since removed the above-quoted language from its webpage.

17.

Google admits that it used code that was designed to ascertain whether Safari

users were also signed into Google and that, as a result of this code, tracking cookies could be
and were placed on a Safari user’ browser.
s
18.

Within the past year, Plaintiff has used her iPhone to visit the Google website and

has viewed ads on various websites, including Evite.com, PerezHilton.com, TwitPic.com,
Accuweather.com, ChicagoTribune.com, Forbes.com, Merriam-Webster.com, NationalGeographic.com, reference.com, TMZ.com, TVguide.com, WashingtonPost.com, and
YouTube.com. On information and belief, visiting these websites allowed Google’ tracking
s
cookies to be placed on Plaintiff’ device without appropriate authorization and, as a result,
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Google obtained, again without appropriate authorization, from Plaintiff’ iPhone information
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pertaining to the websites that Plaintiff visited.
19.

It has been reported that Google has begun to disable the concerned code after

being contacted by The Wall Street Journal.
Class Action Allegations
20.

Plaintiff brings this class action on behalf of herself and, additionally, pursuant to

Rule 23 of the Federal Rules of Civil Procedure, on behalf of a class of all persons throughout
the United States whose iPhone, iPad, Mac, or other device with Safari web browser installed on
it, which was subjected to the Google code that circumvented Safari’ third-party cookie
s
blocking feature and placed tracking cookies on their device(s).
21.

Excluded from the Class is Defendant; any parent, subsidiary, or affiliate of

Defendant; any entity in which Defendant has or had a controlling interest, or which Defendant
otherwise controls or controlled; and any officer, director, employee, legal representative,
predecessor, successor, or assignee of Defendant.
22.

This action satisfies the requirements for class certification: numerosity,

commonality, typicality, adequacy, predominance, and superiority.
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23.

This action has the requisite numerosity. On information and belief, the Safari

web browser is installed on millions of devices and millions of Safari-users have viewed Google
Ads. Thus, the Class consists of millions of persons, and is therefore so numerous that joinder of
all members, whether otherwise required or permitted, is impracticable.
24.

There are numerous questions of law or fact common to the Class that

predominate over any questions affecting only individual members, including, among others:
a)

Whether Google code in Google Ads circumvents Safari’ third-party
s
cookie blocking feature;

b)

Whether the concerned Google code allows tracking cookies to be placed
on Plaintiff’ and Class Members’devices;
s

c)

Whether Google collects the browsing history of Plaintiff and Class
Members through the concerned Google code and tracking cookies;

d)

Whether Google’ conduct is a violation of the Federal Wiretap Act;
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e)

Whether Google’ conduct is a violation of the Computer Fraud and
s
Abuse Act;

f)

Whether Google’ conduct is a violation of the Stored Electronic
s
Communications Act;

g)

Whether members of the Class have sustained damages and other
compensable losses and, if so, the proper measure thereof; and

h)

Whether Class Members are entitled to statutory damages and other relief
under the federal statutes referenced herein.

25.

The claims asserted by Plaintiff are typical of the claims of the members of the

Class because they have been similarly affected by the Google code.
26.

Plaintiff will fairly and adequately protect the interests of the Class, and Plaintiff

has retained attorneys experienced in prosecuting consumer class actions and complex litigation.
27.

Predominance and superiority exist here for at least the following reasons:

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a)

Absent a class action, Class Members, as a practical matter, will be unable
to obtain redress for Defendant’ illegal conduct;
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b)

It would be a substantial hardship for individual members of the Class if
they were forced to prosecute individual actions;

c)

When the liability of Defendant has been adjudicated, the Court will be
able to determine the claims of all members of the Class;

d)

A class action will permit an orderly and expeditious administration of
Class claims, foster economies of time, effort, and expense, and ensure
uniformity of decisions;

e)

The lawsuit presents no difficulties that would impede its management by
the Court as a class action;

f)

Defendant has acted on grounds generally applicable to Class Members,
making class-wide relief appropriate; and

g)

The prosecution of separate actions by individual members of the Class
would create a risk of incompatible standards of conduct for Defendant
and of inconsistent or varying adjudications for all parties.
COUNT I
VIOLATION OF THE FEDERAL WIRETAP ACT

28.

Plaintiff repeats and re-alleges the allegations contained in the paragraphs above,

as if fully set forth herein.
29.

Under the Federal Wiretap Act, it is unlawful for any person to “
intentionally

intercept[], endeavor[] to intercept, or procure any other person to intercept or endeavor to
intercept, any wire, oral, or electronic communication.”18 U.S.C. §2511 (a).
30.

The Federal Wiretap Act also makes it unlawful for any person to disclose or use

the contents of any electronic communication “
knowing or having reason to know that the
information was obtained through the interception of a wire, oral, or electronic communication in
violation of this subsection.”18 U.S.C. §2511 (c) and (d).
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31.

By placing code in Google Ads that circumvented Safari’ third-party cookie
s

blocking feature, which allowed tracking cookies to be placed on Plaintiff’ and Class members’
s
devices, Google intentionally intercepted Plaintiff’ and Class members’ electronic
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communications and then used the communications, as the cookies track the users’browsing
history.
32.

Statutory damages, punitive damages, reasonable attorneys’fees, litigation costs

reasonably incurred, and other appropriate relief are available in a civil action for any person
whose electronic communications are intercepted, disclosed, or intentionally used in violation of
the Act. 18 U.S.C. § 2520(b). The Court may assess statutory damages of “
whichever is the
greater of $100 a day for each day of violation or $10,000.”18 U.S.C. § 2520(c)(2)(B).
PRAYER FOR RELIEF
WHEREFORE, Plaintiff, on behalf of herself and Class Members, requests that the Court
enter judgment against Defendant as follows:
A.

Certifying the proposed Class under Federal Rule of Civil Procedure 23, and

appointing Plaintiff and Plaintiff’ counsel of record to represent the Class;
s
B.

Finding that Defendant has violated the Federal Wiretap Act, as alleged herein;

C.

Awarding Plaintiff and Class Members statutory damages, punitive damages, and

other appropriate relief against Defendant in an amount to be determined at trial;
D.

Awarding Plaintiff and Class Members the reasonable costs and expenses of suit,

including attorneys’fees; and
E.

Granting additional legal or equitable relief as this Court may find just and proper.
COUNT II
VIOLATION OF THE COMPUTER FRAUD AND ABUSE ACT

33.

Plaintiff repeats and re-alleges the allegations contained in the paragraphs above,

as if fully set forth herein.
34.

Under the Computer Fraud and Abuse Act, 18 U.S.C. § 1030 et seq., “ term
the

‘
computer’means an electronic, magnetic, optical, electrochemical, or other high speed data
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processing device performing logical, arithmetic, or storage functions, and includes any data
storage facility or communications facility directly related to or operating in conjunction with
such device, but such term does not include an automated typewriter or typesetter, a portable
hand held calculator, or other similar device[.]”18 U.S.C. § 1030(e)(1).
35.

Under the Computer Fraud and Abuse Act, “ term ‘
the
protected computer’means

a computer –. . . (B) which is used in or affecting interstate or foreign commerce or
communication . . .”18 U.S.C. § 1030(e)(2).
36.

Plaintiff’ iPhone falls within the definition of a protected computer, as it is used
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in interstate commerce or communication.
37.

The Computer Fraud and Abuse Act makes it unlawful to intentionally access a

computer without authorization, or to exceed authorized access, and thereby obtain information
from any protected computer. 18 U.S.C. § 1030(a)(2)(C).
38.

The “
term ‘
exceeds authorized access’means to access a computer with

authorization and to use such access to obtain or alter information in the computer that the
accesser is not entitled so to obtain or alter[.]” U.S.C. § 1030(e)(6).
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39.

The Computer Fraud and Abuse Act also makes it unlawful to intentionally access

a computer without authorization and, as a result of such conduct, cause damage and loss. 18
U.S.C. § 1030(a)(5)(C).
40.

The “
term ‘
damage’means any impairment to the integrity or availability of data,

a program, a system, or information[.]” U.S.C. § 1030(e)(8).
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41.

The “
term ‘
loss’means any reasonable cost to any victim, including the cost of

responding to an offense, conducting a damage assessment, and restoring the data, program,
system, or information to its condition prior to the offense, and any revenue lost, cost incurred, or
other consequential damages incurred because of interruption of service[.]” U.S.C. §
18
1030(e)(11).

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42.

Plaintiff and members of the Class have suffered loss and economic damage as a

result of Google’ tracking cookies, which allowed Google to access their web browsing activity
s
that Google was not entitled to obtain.
43.

A civil action may be brought by any person who suffers damage or loss by

reason of a violation of the Computer Fraud and Abuse Act, provided that the conduct involves
one of four factors set forth in subsection (c)(4)(A)(i) of the Act.
44.

The aggregated loss to Plaintiff and members of the Class during the previous

year exceeds $5,000 in value. 18 U.S.C. § 1030(c)(4)(A)(i)(I).
PRAYER FOR RELIEF
WHEREFORE, Plaintiff, on behalf of herself and Class Members, requests that the Court
enter judgment against Defendant as follows:
A.

Certifying the proposed Class under Federal Rule of Civil Procedure 23, and

appointing Plaintiff and Plaintiff’ counsel of record to represent the Class;
s
B.

Finding that Defendant has violated the Computer Fraud and Abuse Act, as

alleged herein;
C.

Awarding Plaintiff and Class Members economic damages as provided for under

the Computer Fraud and Abuse Act, and other appropriate relief against Defendant in an amount
to be determined at trial;
D.

Awarding Plaintiff and Class Members the reasonable costs and expenses of suit,

including attorneys’fees; and
E.

Granting additional legal or equitable relief as this Court may find just and proper.

COUNT III
VIOLATION OF THE STORED ELECTRONIC COMMUNICATIONS ACT
45.

Plaintiff repeats and re-alleges the allegations contained in the paragraphs above,

as if fully set forth herein.
46.

The Stored Electronic Communications Act, 18 U.S.C. § 2701 et seq., makes it

unlawful to intentionally access, without authorization or by exceeding authorization, a facility
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through which an electronic communication service is provided, and thereby obtain, alter, or
prevent authorized access to a wire or electronic communication while it is in electronic storage
in such system. 18 U.S.C. § 2701(a)(1)-(2).
47.

Any person aggrieved by any violation of the Stored Electronics Communications

Act, in which the conduct constituting the violation is engaged in with a knowing or intentional
state of mind, may recover from that entity appropriate relief, including:
(1) such preliminary and other equitable or declaratory relief as may be
appropriate;
(2) damages under subsection (c); and
(3) a reasonable attorney's fee and other litigation costs reasonably incurred.
18 U.S.C. § 2707(b).
48.

Subsection (c) of the statute further provides that:
The court may assess as damages in a civil action under this section the
sum of the actual damages suffered by the plaintiff and any profits made
by the violator as a result of the violation, but in no case shall a person
entitled to recover receive less than the sum of $1,000. If the violation is
willful or intentional, the court may assess punitive damages. In the case
of a successful action to enforce liability under this section, the court may
assess the costs of the action, together with reasonable attorney fees
determined by the court.

18 U.S.C. § 2707(c).
49.

Through its Google Ads and tracking cookies, Defendant intentionally accessed,

without authorization or by exceeding its authorization, Plaintiff’ and Class members’
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computers and smartphones and obtained the users’online browsing activity while it was in
electronic storage.
PRAYER FOR RELIEF
WHEREFORE, Plaintiff, on behalf of herself and Class Members, requests that the Court
enter judgment against Defendant as follows:

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A.

Certifying the proposed Class under Federal Rule of Civil Procedure 23, and

appointing Plaintiff and Plaintiff’ counsel of record to represent the Class;
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B.

Finding that Defendant has violated the Stored Electronic Communications Act,

as alleged herein;
C.

Awarding Plaintiff and Class Members actual damages, Defendant’ profits, or
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the statutory minimum of $1,000 per person, as provided for under the Stored Electronic
Communications Act, and punitive damages and any other appropriate relief against Defendant
in an amount to be determined at trial;
D.

Awarding Plaintiff and Class Members the reasonable costs and expenses of suit,

including attorneys’fees; and
E.

Granting additional legal or equitable relief as this Court may find just and proper.
JURY TRIAL DEMANDED

Plaintiff demands a trial by jury on all issues so triable.
Dated: March 1, 2012

Respectfully submitted,
_/s/__Ben Barnow________________
One of the attorneys for Plaintiff
Ben Barnow
Sharon Harris
Blake A. Strautins
Barnow and Associates, P.C.
One North LaSalle, Suite 4600
Chicago, IL 60602
Tel.: [phone]
Aron D. Robinson
Law Office of Aron D. Robinson
19 S. LaSalle, Suite 1200
Chicago, IL 60603
Tel.: [phone]
Counsel For Plaintiff

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OF COUNSEL:
Lance A. Harke
Howard Bushman
Harke Clasby & Bushman LLP
9699 NE Second Avenue
Miami, FL 33138
Tel.: [phone]

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