Tuxis Technologies LLC v. Amazon.com Inc.
Filing
22
MEMORANDUM OPINION re MOTION to Dismiss (D.I. 10 ). Signed by Judge Richard G. Andrews on 9/3/2014. (nms)
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF DELAWARE
TUXIS TECHNOLOGIES, LLC,
Plaintiff,
Civil Action No. 13-1771-RGA
V.
AMAZON.COM, INC.,
Defendant.
MEMORANDUM OPINION
Brian E. Farnan, Esq., FARNAN LLP, Wilmington, DE; Andrew G. Heinz, Esq. (argued),
DESMARAIS LLP, New York, NY.
Attorneys for PlaintiffTuxis Technologies, LLC.
Steven J. Balick, Esq., ASHBY & GEDDES, Wilmington, DE; William H. Baumgartner, Jr.,
Esq. (argued), SIDLEY AUSTIN, LLP, Chicago, IL.
Attorneys for Defendant Amazon.com, Inc.
Septembe3_, 2014
Before the Court is the Motion of Amazon.com, Inc. to Dismiss for Failure to State a
Claim. (D.I.10). Themotionisfullybriefed(D.I.11, 12& 14)andoralargumentwasheldon
May 23, 2014. (D.I. 21). For the reasons that follow, Amazon.com Inc.'s Motion is granted
with respect to claim 1. 1
I. BACKGROUND
This is a patent infringement case filed by Tuxis Technologies, LLC on October 29,
2013. (D.I. 1). Tuxis alleges infringement of the 6,055,513 ("the '513 patent") against
Amazon.com, Inc. The '513 patent relates to a method of upselling, and the patentees describe
the invention as follows:
Apparatus and methods are provided for effecting remote commerce, such
as in telemarketing (either inbound or outbound) and in electronic commerce,
which are particularly adapted for the intelligent selection and proffer of products,
services or information to a user or customer. In one aspect of the invention,
goods, service[ s] or information are provided to the user via electronic
communication, such as through a telephone, videophone or other computer link,
as determined by the steps of first, establishing communication via the electronic
communications device between the user and the system to effect a primary
transaction or primary interaction, second, obtaining data with respect to the
primary transaction or primary interaction, including at least in part a
determination of the identity of the user or prospective customer, third, obtaining
at least a second data element relating to the user, fourth, utilizing the primary
transaction or primary interaction data along with the at least second data element
as factors in determining at least one good, service or item of information for
prospective upsell to the user or prospective customer, and offering the item to the
prospective customer. In the preferred embodiment, the selection of the proffer of
goods, services or information comprises an upsell with respect to the primary
transaction or primary interaction data. The offer of the upsell is preferably
generated and offered in real time, that is, during the course of the communication
initiated with the primary transaction or primary interaction.
1
Claim 1 is the only claim that received any significant attention during the briefing and oral argument. Therefore,
the Court's invalidity determination is confined to that claim.
1
'513 patent, Abstract. Claim 1 of the '513 patent is representative of the numerous asserted
claims. Claim 1 recites:
A method for providing offers in real time of an item constituting a good or
a service in the form of offers for purchase of the item to prospective customers as
users of the system, utilizing an electronic communications device, comprising the
steps of:
establishing a communication via the electronic communications device
between the user and the system for [the] purpose of a user initiated primary
transaction for purchase of a specific good or service,
obtaining primary transaction data with respect to the primary transaction,
including the identity of the prospective customer and of the good or service for
purchase in the primary transaction,
generating an upsell offer as a result of the user initiated primary transaction
by:
utilizing the identity of the prospective customer to obtain at least a
second data element relating to the user,
utilizing at least in part the primary transaction data including the
identity of the good or service of the primary transaction and the second data
element and determining at least one item for a prospective upsell transaction with
the prospective customer, and
offering the item to the prospective customer and receiving an acceptance
of the offer from at least one user in real time during the course of the user initiated
communication.
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Id., claim 1. The term ''upsell" is defined in the patent to be "an offer or provision of a good or
service which is selected for offer to the customer and differs from the good or service for which
the primary contact was made." Id. at 13 :3 8-41. The patentee defined "real time" as "during the
course of the communication initiated with the primary transaction or primary interaction." Id. at
Abstract.
In response, Amazon asserts the '513 patent's claims are invalid because they do not
claim patent-eligible subject matter under 35 U.S.C. § 101.
2
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II. LEGALSTANDARD
At the motion to dismiss stage a patent claim can be found directed towards patent
ineligible subject matter if the "only plausible reading of the patent must be that there is clear and
convincing evidence of ineligibility."2 Ultramercial, Inc. v. Hulu, LLC, 722 F.3d 1335, 1339
(Fed. Cir. 2013) (emphasis in original), vacated, 134 S. Ct. 2870 (2014). 3 Section 101 provides
that, "Whoever invents or discovers any new and useful process, machine, manufacture, or
composition of matter, or any new and useful improvement thereof, may obtain a patent therefor,
subject to the conditions and requirements of this title." 35 U.S.C. § 101. To this broad
statement of what can be protected via a patent, the Supreme Court has recognized "three narrow
categories of subject matter outside the eligibility bounds of § 10 I-laws of nature, physical
phenomena, and abstract ideas." Ultramercial, 722 F.3d at 1341. The purpose of these carve
outs are to protect the "basic tools of scientific and technological work." Mayo Collaborative
Servs. v. Prometheus Labs., Inc., 132 S. Ct. 1289, 1293 (2012). However, "a process is not
unpatentable simply because it contains a law of nature or a mathematical algorithm," but "an
application of a law of nature or mathematical formula to a known structure or process may well
be deserving of patent protection." Id. at 1293-94 (quotation marks and italics omitted). The
"[Supreme Court] has ... made clear [that] to transform an unpatentable law of nature into a
patent-eligible application of such a law, one must do more than simply state the law of nature
while adding the words 'apply it."' Id. at 1294 (emphasis omitted).
2
The Court issued an oral order directing Tux is to identify the asserted claims in the '513 patent and provide
proposed constructions for any claim terms it believed required construction. Tuxis indicated that two important
terms, "up sell" and "real time," are defined in the patent and that "the remaining terms in the asserted claims of the
'513 patent ... are used in accordance with their plain and ordinary meaning, and thus do not require construction."
(D.1.15,p.1).
3
Although the Supreme Court vacated and remanded the Ultramercial decision for further consideration in light of
its recent opinion in Alice Corp., I do not believe any of the propositions for which I cite Ultramerical have been
overruled.
3
The Supreme Court recently reaffirmed the framework laid out in Mayo for
distinguishing "patents that claim laws of nature, natural phenomena, and abstract ideas from
those that claim patent-eligible applications of those concepts." Alice Corp. Pty. Ltd. v. CLS
Bank Int'!, 573 U.S._, at_ (slip op., at 7) (2014). First, the court must determine whether
the claims are drawn to a patent-ineligible concept. Id. If the answer is yes, the court must look
to the rest of the claim to see ifthere is an '"inventive concept'-i.e., an element or combination
of elements that is 'sufficient to ensure that the patent in practice amounts to significantly more
than a patent upon the [ineligible concept] itself."' Id. (alteration in original); see also Accenture
Global Servs., GmbH v. Guidewire Software, Inc., 728 F.3d 1336, 1341 (Fed. Cir. 2013) ("[T]he
court must first 'identify and define whatever fundamental concept appears wrapped up in the
claim.' Then, proceeding with the preemption analysis, the balance of the claim is evaluated to
determine whether 'additional substantive limitations ... narrow, confine, or otherwise tie down
the claim so that, in practical terms, it does not cover the full abstract idea itself."' (internal
citation omitted)). Furthermore, "the prohibition against patenting abstract ideas cannot be
circumvented by attempting to limit the use of the formula to a particular technological
environment or adding insignificant postsolution activity." Bilski v. Kappas, 130 S. Ct. 3218,
3230 (2010) (internal quotation marks omitted).
III. DISCUSSION
In applying the framework set out above, it is clear that the claim 1 of the '513 patent is
drawn to unpatentable subject matter. It claims the fundamental concept of upselling-a
marketing technique as old as the field itself. While the additional limitations of the claim do
narrow its scope, they are insufficient to save it from invalidity.
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1. Fundamental Concept
Claim 1 is a method claim, and therefore falls within the statutory class of processes. See
35 U.S.C. § lOO(b). Amazon argues that claim 1 is "directed to the basic idea of offering
something to a customer based on his or her interest in something else," a concept that "has been
a cornerstone of commercial activity since time immemorial." (D.I. 11, p. 9). It "simply
deconstruct[ s] the abstract concept of cross-selling4 into a series of constituent and inherent steps
according to which a customer makes contact with a merchant for the purpose of one purchase
transaction, and the merchant offers a second purchase transaction." (Id. at p. 10 (footnote
added)). Tux.is agrees upselling is an abstract idea. (D.I. 12, p. 7). Instead, Tuxis argues that
"the claims are patent-eligible because they are meaningfully limited and do not pre-empt use of
that abstract concept." Id. Because the parties are in accord regarding the classification of
upselling as an abstract idea, the§ 101 analysis progresses to the second step.
2. Preemption Analysis
Once an abstract idea is identified, the Court must perform a preemption analysis and
determine whether the remainder of the claim includes limitations that "narrow, confine, or
otherwise tie down the claim so that, in practical terms, it does not cover the full abstract idea
itself." Accenture, 728 F.3d at 1341. "[T]he relevant inquiry is whether a claim, as a whole,
includes meaningful limitations restricting it to an application, rather than merely an abstract
idea." Ultramercial, 722 F.3d at 1344 (emphasis omitted). "A claim that recites an abstract idea
must include 'additional features' to ensure 'that the [claim] is more than a drafting effort
designed to monopolize the [abstract idea]."' Alice Corp, 573 U.S._, at_ (slip op., at 11)
(alterations in original). After analyzing the additional limitations imposed by claim 1 of the
4
Amazon uses "cross-selling" and "upselling" interchangeably. In order to maintain consistency with the
nomenclature, the Court will refer to the method embodied in the claims as "upselling."
5
'513 patent, the idea of upselling has not been sufficiently limited to prevent the claim from
"cover[ing] the full abstract idea itself" Accenture, 728 F.3d at 1341.
Tuxis maintains that claim 1 does not pre-empt the concept of upselling because the
claim limitations sufficiently narrow its scope. The full text of claim 1 is provided above, but it
can be broken down into the following main steps:
1) establishing a communication with a user over an electronic communications device
wherein the user initiates the purchase of a good or service;
2) obtaining data about: the user's identity, the good or service purchased, and a second
data element relating to the user;
3) generating an upsell offer based on the second data element related to the identity of
the user and the good or service purchased;
4) offering the upsell item and receiving an acceptance in real time.
According to Tuxis, prior methods of upselling suffered from information deficits and therefore
were unable to accurately predict what the customer wants. (D.I. 12, p. 2). The method
embodied in claim 1, Tuxis argues, overcomes this by basing its upsell recommendation on novel
combinations of data, namely the "identity of the good or service of the primary transaction and
the second data element [related to the user]." (Id. at p. 8 (alteration in original)). Moreover, the
whole transaction is performed in real time using an electronic communications device. '513
patent, claim 1. Based on these limitations, Tuxis highlights twelve large classes of previously
known upsell techniques that are excluded by claim 1's limitations, including:
1) upselling not based on remote commerce, 2) upselling based on the customer's
prior purchasing history but not the identity of the primary good or service, 3)
upselling based on the amount a customer has spent in the past but not the identity
of the primary good or service, 4) upselling provided some time after the primary
transaction, 5) upselling based on how long ago a customer shopped at the business
but not the identity of the primary good or service, 6) upselling based on items
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infrequently purchased in the past but not the identity of the primary good or
service, 7) upselling based on loyalty card information or reward systems, 8)
upselling based on history of coupon use by a customer but not the identity of the
primary good or service, 9) upselling not based on a primary transaction, 10)
upselling based on pushed goods or services provided in a non-targeted manner,
11) upselling based on the current purchase but not on information about the
customer, and 12) upselling based on information about other people or groups of
people, but not on information relating to the customer.
(D.I. 12, pp. 8-9).
None of the limitations recited by Tuxis, however, are "meaningful." Ultramercial, 722
F .3d at 1344. Although the claim elements have some narrowing effect on the scope of claim 1,
the practical effect is insubstantial, as evidenced by the categories of upselling provided by Tuxis
that are not covered by claim 1. Six of the twelve categories reserved for the public involve
recommending a second item without using the identity of the good or service purchased in the
initial transaction (D.I. 12, pp. 8-9 (numbers 2, 3, 5, 6, 8, and 9)), and two more do not rely on
information relating to the customer. (Id. (numbers 11 and 12)). The four remaining categories
are: upselling not based on remote commerce, upselling not conducted in real time, upselling
based on loyalty card information, and upselling based on non-targeted pushed goods. (Id.
(numbers 1, 4, 7, and 10, respectively)). Reserving for the public these narrow methods of
upselling does not "meaningful[ly]" limit the abstract idea. Allowing claim 1 would permit the
general concept of upselling to be patented, which pre-empts its use in all fields and "effectively
grant[ s] a monopoly over an abstract idea." Bilski, 130 S. Ct. at 3231.
Additionally, claim 1 lacks an "inventive concept." There is no "element or combination
of elements that is 'sufficient to ensure that the patent in practice amounts to significantly more
than a patent upon the [ineligible concept] itself."' Alice Corp, 573 U.S. _ , a t _ (slip op., at
7) (alteration in original). Claim 1 requires nothing more than suggesting an additional good or
service, in real time over an electronic communications device, based on certain information
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obtained about the customer and the initial purchase. Shrewd sales representatives have long
made their living off of this basic practice. A simple hypothetical is instructive: A man enters a
clothing store to purchase a new pair of dress slacks ("a user initiated primary transaction for the
purchase of a good or service"). The sales representative assists the man in finding a pair of
pants, and in the process learns that the man is a banker ("a second data element relating to the
[identity of the customer]"). Knowing that suspenders are fashionable in the banking profession,
the sales representative offers the banker a pair of suspenders that match his pants (''utilizing at
least in part the primary transaction data including the identity of the good or service of the
primary transaction and the second data element [related to the customer] and determining at
least one item for a prospective upsell"). The customer agrees with the sales representative and
purchases the suspenders ("receiving an acceptance of the offer ... in real time"). This type of
marketing strategy is at the heart of claim 1 and has been practiced as long as markets have been
in operation. Conduct this transaction on "an electronic communications device" instead of in a
physical store and it would be an infringing sales practice if claim 1 were valid. This cannot be
permitted, as it would "tend to impede innovation more than it would tend to promote it." Mayo,
132 S. Ct. at 1293.
Moreover, the fact that the upsell item can be recommended "in real time" using a
computer does not save claim 1 because the computer must be "integral" and facilitate "the
process in a way that a person making calculations or computations could not." Bancorp Servs.,
L.L.C. v. Sun Life Assurance Co. of Can. (US.), 687 F.3d 1266, 1278 (Fed. Cir. 2012) ("[T]he
fact that the required calculations could be performed more efficiently via a computer does not
materially alter the patent eligibility of the claimed subject matter."); Alice Corp, 573 U.S._,
at_ (slip op., at 15) (invalidating claims that amounted to "'nothing significantly more' than
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an instruction to apply the abstract idea of intermediated settlement using some unspecified,
generic computer"); Dealertrack, Inc. v. Huber, 674 F.3d 1315, 1333 (Fed. Cir. 2012) ("Simply
adding a 'computer aided' limitation to a claim covering an abstract concept, without more, is
insufficient to render the claim patent eligible."). As demonstrated above, a computer is not an
integral part of the claim here. A human being can generate an upsell recommendation "during
the course of the user initiated communication," although perhaps not with the efficiency or
speed of a computer. The computer performs nothing more than purely conventional steps that
are well-understood, routine, and previously known to the industry. See Alice Corp, 573 U.S.
_ , a t _ (slip op., at 15). Therefore, the addition of an electronic communications device
does not save claim 1 from invalidity.
Finally, to the extent the Plaintiff argues the patent in this case is similar to the patent
in Ultramercial and therefore should be found to be patentable, the Court disagrees.
In Ultramercial the Federal Circuit found that the claim was patentable in part because the patent
claimed a "particular internet and computer-based method for monetizing copyrighted
products." Ultramercial, 722 F.3d at 1350. According to the Federal Circuit, "the claim
[in Ultramercial] appears far from over generalized, with eleven separate and specific steps with
many limitations and sub-steps in each category." Id. at 1352-53. In addition, the steps recited
in Ultramercial were more than "token pre- or post-solution steps," i.e., "they are central to the
solution itself." Id. at 1347, 1352. Here the '513 patent fails to limit claim 1, other than to
confine the claim to real time upsell offers based on particular pieces of information that are
transmitted over an electronic communications device. This is not a practical application with
concrete steps, and is far less patentable then what was claimed in Ultramercial. Claim 1
"simply append[s] conventional steps, specified at a high level of generality," to an abstract
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idea. Mayo, 132 S.Ct. ...at 1300. The Supreme Court's decision to vacate and remand
Ultramercial to the Federal Circuit for further Consideration in light of Alice Corp further
undercuts any reliance on this precedent.
Because the evidence is clear and convincing that claim 1 of the '513 patent is directed
towards an unpatentable abstract idea, it is invalid under 35 U.S.C. § 101. 5
IV. CONCLUSION
For the reasons stated above, the Motion of Amazon.com, Inc. to Dismiss for Failure to
State a Claim (D.I. 10) is granted with respect to claim 1. An appropriate Order will follow.
5
The machine-or transformation test, which is no longer the "sole test" for patentability, does not alter my view on
the patentability of claim 1. Bilski, 130 S. Ct. at 3225-26.
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