GWENDOLYN PATRICIA SMITH v. PENSION BENEFIT GUARANTY CORPORATION

Filing 29

AMENDED MEMORANDUM OPINION. Signed by Judge Amy Berman Jackson on 11/16/2017. (lcabj3)

UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF COLUMBIA
____________________________________
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GWENDOLYN PATRICIA SMITH,
)
)
Plaintiff,
)
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v.
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PENSION BENEFIT
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GUARANTY CORPORATION,
)
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Defendant.
)
____________________________________)

Civil Action No. 16-2194 (ABJ)

AMENDED MEMORANDUM OPINION
Plaintiff Gwendolyn Patricia Smith, proceeding pro se, has sued defendant Pension
Benefit Guaranty Corporation (“PBGC”). She alleges that the agency’s decision that it does not
owe her any benefit is not supported by substantial evidence. Compl. [Dkt. # 1]. The parties
have both moved for summary judgment, Def.’s Mot. for Summ. J. [Dkt. # 20] (“Def.’s Mot”); 
Pl.’s Opp. for Summ. J. [Dkt. #22] (“Pl.’s Opp.”) at 1, and the motions are before the Court for
decision. While the Court understands plaintiff’s frustration, it finds that the agency’s decision
was reasonable and supported by the administrative record, and therefore, it will grant defendant’s
motion and deny plaintiff’s cross-motion.
BACKGROUND
Plaintiff worked for Trans World Airlines, Inc. (“TWA”) from March 24, 1986 to
November 11, 1991, and she accrued a pension benefit. Admin. Record (“AR”);1 Def.’s Mem. of
P. & A. in Supp. of Def.’s Mot. [Dkt. # 20-1] (“Def.’s Mem.”) at 2–3; Compl. ¶ 1. TWA eventually

1
The administrative record appears on the docket. See J.A. [Dkt. # 26]. When referring to
a document in the administrative record, the Court will use “AR” and the Bates number of the
document.

went bankrupt and in 2001 PBGC became the trustee of TWA’s Retirement Plan for Employees
(“Plan”). Def.’s Mem. at 1; AR 21.
PBGC is the federal corporation that administers the mandatory federal pension insurance
program established by Title IV of the Employee Retirement Income Security Act of 1974
(“ERISA”), 29 U.S.C. § 1301 et seq. Def.’s Mem at 2; AR 21. When a plan sponsor is unable to
support a covered pension plan, PBGC becomes the trustee of the plan, and it pays guaranteed
benefits to participants and their beneficiaries. AR 21.
On September 19, 2014, thirteen years after PBGC became the trustee of the Plan, plaintiff
contacted PBGC to inquire whether she was entitled to a pension benefit from her employment
with TWA. AR 20. In a letter dated October 24, 2014, PBGC informed plaintiff that its records
showed that her pension benefit had already been issued on May 1, 1995, in a lump-sum payment
of $12,613.65. AR 33–34. On October 28, 2014, plaintiff appealed the agency’s decision. AR
31–32. She wrote: “I have never received any information that I was entitled to a benefit check. I
have never received a check or any other benefits from my pension plan.” AR 31.
On August 5, 2015, the PBGC’s Appeals Board (“Board”) denied plaintiff’s appeal. AR
20. The Board provided three reasons for its denial: First, the only record in the agency’s
possession that related to plaintiff, the TWA Employee Master Report (“Master Report”), showed
that the payment was issued in a lump-sum on May 1, 1995, when plaintiff was 49 years old.2 AR
22. The agency stated that the TWA pension records were “generally very reliable” based on an

2
The Master Report lists employee Gwendolyn P. McKinney. AR 27. Plaintiff states she
“was formerly known as Gwendolyn Patricia McKinney.” Pl.’s Opp. at 1. The Master Report
includes the number “14” and the letter “B” next to plaintiff’s name. AR 27. According to the
TWA Retiree Data Base Coding record, “14” refers to “Lump Sum” and “B” refers to “Early”
retirement. AR 28–29. The Master Report also lists plaintiff’s date of retirement, May 1, 1995,
and the total benefit amount, $12,613.65. AR 27.
2

internal audit it conducted. AR 21, 44–51. Second, the agency cited the policy memorandum of
the “Flight Attendant Plan” which confirmed that plaintiff was indeed eligible for early retirement
through a lump-sum payment starting at age 45. It observed that the fact that plaintiff was not
listed among the plan participants when PCBG became the trustee in 2001 further suggested that
she had already received her full benefits. AR 21, 26. Third, the agency noted that plaintiff had
supplied no documentary evidence to show that the lump-sum was neither issued nor received, and
that she relied exclusively on “recollections from twenty years ago.” AR 22.
While the Board acknowledged that PBGC did not have “copies of cancelled checks or
other proof of payment,” and that the Board could not “completely rule out the possibility of an
error,” it nonetheless found that the “weight of available evidence [ ] strongly support[ed] PBGC’s
determination” that plaintiff received the lump-sum payment and consequently denied plaintiff’s
appeal. AR 22–23.
On July 12, 2016, plaintiff filed a complaint in the U.S. District Court for the Central
District of California seeking judicial review of PBGC’s decision. Compl. at 1. Defendant moved
to dismiss the case or alternatively, to transfer venue. Def.’s Mot. to Dismiss or Transfer Venue
[Dkt. # 10]. On November 2, 2016, the case was transferred to this Court.
STANDARD OF REVIEW
Summary judgment is appropriate when the pleadings and evidence show that “there is
no genuine dispute as to any material fact and [that] the movant is entitled to judgment as a
matter of law.” Fed. R. Civ. P. 56(a). In cases involving t h e review of agency action under
the Administrative Procedure Act (“APA”), Rule 56 does not apply due to the Court’s limited
role in reviewing the administrative record. Select Specialty Hosp.-Akron, LLC v. Sebelius, 820
F. Supp. 2d 13, 21 (D.D.C. 2011). Under the APA, the agency’s role is to resolve factual

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issues and arrive at a decision that is supported by the administrative record, and the court’s role
is to “determine whether or not as a matter of law the evidence in the administrative record
permitted the agency to make the decision it did.” Occidental Eng’g Co. v. INS, 753 F.2d 766,
769 (9th Cir. 1985), citing Citizens to Preserve Overton Park, Inc. v. Volpe, 401 U.S. 402, 415
(1971); see also Richards v. INS, 554 F.2d 1173, 1177 & n.28 (D.C. Cir. 1977).
Under the APA, a court must “hold unlawful and set aside agency action, findings, and
conclusions” that are “arbitrary, capricious, an abuse of discretion, or otherwise not in
accordance with law,” 5 U.S.C. § 706(2)(A), in excess of statutory authority, id. § 706(2)(C), or
“without observance of procedure required by law.” Id. § 706(2)(D). However, the scope of
review is narrow. See Motor Vehicle Mfrs. Ass’n of U.S., Inc. v. State Farm Mut. Auto. Ins. Co.,
463 U.S. 29, 43 (1983). The agency’s decision is presumed to be valid, see Citizens to Preserve
Overton Park, 401 U.S. at 415, and the court must not “substitute its judgment for that of the
agency.” State Farm, 463 U.S. at 43. A court must be satisfied, though, that the agency has
examined the relevant data and articulated a satisfactory explanation for its action, “including a
rational connection between the facts found and the choice made.” Alpharma, Inc. v. Leavitt,
460 F.3d 1, 6 (D.C. Cir. 2006) (citations omitted) (internal quotation marks omitted).
Finally, when a plaintiff proceeds pro se, the Court must take care to construe plaintiff’s
filings liberally, because complaints filed by pro se litigants are held to less stringent standards
than formal pleadings drafted by lawyers. See Schnitzler v. United States, 761 F.3d 33, 38 (D.C.
Cir. 2014); Haines v. Kerner, 404 U.S. 519, 520–21 (1972).
ANALYSIS
An agency’s decision may be deemed arbitrary and capricious if the agency
has relied on factors which Congress has not intended it to consider, entirely
failed to consider an important aspect of the problem, offered an explanation
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for its decision that runs counter to the evidence before the agency, or is so
implausible that it could not be ascribed to a difference in view or the
product of agency expertise.
State Farm, 463 U.S. at 43. Absent a “strong showing of bad faith or improper behavior,” the
Court’s review should solely be based on the administrative record.

Theodore Roosevelt

Conservation P’ship v. Salazar, 616 F.3d 497, 514 (D.C. Cir. 2010), quoting Commercial Drapery
Contractors, Inc. v. United States, 133 F.3d 1, 7 (D.C. Cir. 1998). Plaintiff does not claim bad
faith or improper behavior (and there is no indication of either), so the Court’s review is limited
to the administrative record in this case.
In making its decision to deny plaintiff’s appeal, defendant considered the Plan’s records,
including the Master Report; plaintiff’s substantial delay contacting the agency; and the lack of
documentation supporting plaintiff’s appeal. AR 21–22; Def.’s Mem. at 7–8. The Master Report
showed plaintiff “already received a full distribution” on May 1, 1995, in the amount of
$12,613.65. AR 22, 27–29, 33. Defendant audited its records and found them reliable for over
27,000 participants. AR 21–22, 44–51. Therefore, it was reasonable for defendant to rely on the
Master Report.
It was also reasonable for defendant to consider the fact that plaintiff did not provide
documentary evidence to support her claim. The Appeals Board wrote, “a simple assertion of
non-receipt does not constitute sufficient evidence that a lump-sum payment was neither issued
nor received.” AR 22. Plaintiff added some documents to the administrative record, but these
documents do not support her current claim. She proffered her social security statements showing
a change of address, AR 15–18, as well as documents related to benefits from a separate, unrelated
pension fund. AR 39–40. Based on “[t]he weight of available evidence” at the time of the

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decision, the agency rationally concluded plaintiff was paid in full prior to PBGC becoming the
trustee of the Plan. AR 21, 23.
The Court is satisfied that the agency examined the relevant facts and explained its
decision, and that its decision is supported by the record given the information available to the
agency, plaintiff’s delay in coming forward,3 and plaintiff’s lack of supporting documentation.
The agency’s decision to deny plaintiff’s appeal was not arbitrary and capricious and was
supported by substantial evidence.
CONCLUSION
Since the Court finds that the agency’s decision was not arbitrary, capricious, an abuse of
discretion, or otherwise not in accordance with law under the APA, the Court upholds the agency’s
decision as valid. Therefore, the Court will grant defendant’s motion for summary judgment and
deny plaintiff’s motion for summary judgment.
A separate order will issue.

AMY BERMAN JACKSON
United States District Judge
DATE: November 16, 2017

3
Plaintiff retired in 1995. AR 22. PBGC became the trustee of the Plan in 2001. Id. at 21.
Plaintiff waited until 2014 to contact PBGC about possible benefits–19 years after the date she
retired from TWA and 13 years after PBGC became the trustee of the Plan. Id. at 19; Compl. ¶ 3.
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