Demoruelle et al v. Department of Veterans' Affairs

Filing 41

ORDER: (1) GRANTING IN PART AND DENYING IN PART PLAINTIFFS' MOTION FOR SUMMARY JUDGMENT; AND (2) GRANTING DEFENDANT'S CROSS-MOTION FOR SUMMARY JUDGMENT. Signed by JUDGE LESLIE E. KOBAYASHI on 06/30/2017. Pro se Plaintiffs Joseph Louis Demoruelle and Sandra Lee Demoruelle's Motion for Summary Judgment, filed on December 14, 2016, is HEREBY GRANTED IN PART AND DENIED IN PART. In addition, Defendant Department of Veterans Affairs' Cross-Motion for Summary Judgment, filed on January 24, 2017, is HEREBY GRANTED. There being no remaining claims in this case, the Court DIRECTS the Clerk's Office to nter final judgment and close this case on July 21, 2017, unless Plaintiff files a motion for reconsideration of this Order by July 17, 2017. (eps, )CERTIFICATE OF SERVICEParticipants registered to receive electronic notifications received this document electronically at the e-mail address listed on the Notice of Electronic Filing (NEF). Participants not registered to receive electronic notifications served by first class mail on the date of this docket entry

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IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF HAWAII JOSEPH LOUIS DEMORUELLE and SANDRA LEE DEMORUELLE, ) ) ) ) Plaintiffs, ) vs. ) ) DEPARTMENT OF VETERANS ) ) AFFAIRS, ) ) Defendant. _____________________________ ) CIVIL 16-00562 LEK-KSC ORDER: (1) GRANTING IN PART AND DENYING IN PART PLAINTIFFS’ MOTION FOR SUMMARY JUDGMENT; AND (2) GRANTING DEFENDANT’S CROSS-MOTION FOR SUMMARY JUDGMENT On December 14, 2016, pro se Plaintiffs Joseph Louis Demoruelle and Sandra Lee Demoruelle (“Plaintiffs”) filed a Motion for Summary Judgment (“Plaintiffs’ Motion”). 14.] [Dkt. no. On January 24, 2017, Defendant Department of Veterans Affairs (“the VA”) filed a Cross-Motion for Summary Judgment (“the VA’s Motion”). [Dkt. no. 33.] Plaintiffs filed a joint memorandum in opposition to the VA’s Motion and reply in support of Plaintiffs’ Motion on January 30, 2017 (“Plaintiffs’ Joint Memorandum”), and the VA filed a reply on February 10, 2017. [Dkt. nos. 36, 38.] The Court finds these matters suitable for disposition without a hearing pursuant to Local Rule LR7.2(d). In an Entering Order filed on March 29, 2017 (“3/29/17 EO”), the Court granted the VA’s Motion and granted in part and denied in part Plaintiff’s Motion. [Dkt. no. 40.] The instant Order supersedes the 3/29/17 EO. The VA’s Motion is granted and Plaintiff’s Motion is granted in part and denied in part for the reasons set forth below. BACKGROUND Plaintiffs filed their Amended Complaint for Declaratory, Injunctive and Monetary Relief (“Amended Complaint”) on November 16, 2016. [Dkt. no. 10.] Plaintiffs bring the Amended Complaint pursuant to the Privacy Act of 1974 (“Privacy Act”), 5 U.S.C. § 552a, and the Freedom of Information Act (“FOIA”), 5 U.S.C. § 552. [Amended Complaint at ¶¶ 3, 8.] Plaintiffs state that, “[t]hroughout 2016, [they] have been seeking to review and amend errors in Personally Identifiable Information (“PII”) that [the VA] has obtained through Plaintiff Joseph Louis Demoruelle’s submissions of Beneficiary Travel Reimbursement claim forms 10-3542.” [Id. at ¶ 14.] Plaintiffs allege various violations of FOIA and the Privacy Act, including: failure to maintain accurate and complete records, in violation of the Privacy Act; [id. at ¶¶ 30-32;] failure to respond to Privacy Act and FOIA requests; [id. at ¶¶ 33-36;] failure to provide a tracking number for responses to FOIA and Privacy Act requests; [id. at ¶¶ 37-38;] improper withholding of agency records; [id. at ¶¶ 39-40;] failure to provide non-exempt agency records within FOIA’s time constraints; [id. at ¶¶ 41-42;] “an impermissible pattern or practice of improper withholding of 2 agency records”; [id. at ¶¶ 43-44;] and intentional or willful withholding of agency records [id. at ¶¶ 45-46]. seek, inter alia: Plaintiffs an order requiring the VA to disclose all requested, non-exempt information; an order enjoining the VA from withholding documents in the future; an order enjoining the VA from ending its “pattern and practice of no agency response or delayed response”; “focused discovery on pattern and practice of arbitrary and capricious behavior”; damages under the Privacy Act; costs and attorneys’ fees; and “other such relief as the Court may deem just and proper.” [Id., Prayer for Relief ¶¶ 50(a)-(i).] DISCUSSION The instant case is one in a series of cases Plaintiffs have filed challenging the VA’s actions, including a case that also challenged the VA’s response to FOIA and Privacy Act requests. See Demoruelle v. Dep’t of Veterans Affairs (“VA”), CV 15-00246 LEK-KSC. Plaintiffs are proceeding pro se, and the Court must liberally construe their pleadings. See, e.g., Pregana v. CitiMortgage, Inc., Civil No. 14-00226 DKW-KSC, 2015 WL 1966671, at *2 (D. Hawai`i Apr. 30, 2015) (“The Court liberally construes the [plaintiffs’] filings because they are proceeding pro se.” (citing Eldridge v. Block, 832 F.2d 1132, 1137 (9th Cir. 1987))). 3 I. Defendant’s Summary Judgment Motion The VA seeks summary judgment on all of Plaintiffs’ claims because, although sometimes outside of the time period designated by statute, the VA has complied with all of Plaintiffs’ requests for information. [The VA’s Motion at 2.] The Amended Complaint notes a number of requests to the VA for information, and the way that these requests are related is sometimes hard to understand. The VA, however, explains that Plaintiffs made ten requests under the Privacy Act and/or FOIA. [Joint Mem. in Opp. to Plaintiffs’ Motion and in Supp. of the VA’s Motion (“The VA’s Joint Mem.”) at 1-2.] dispute this description of their claims. Plaintiffs do not The Court will consider each of Plaintiffs’ requests in turn. A. FOIA Requests The Ninth Circuit has explained that “[t]he FOIA’s ‘core purpose’ is to inform citizens about ‘what their government is up to.’” Yonemoto v. Dep’t of Veterans Affairs, 686 F.3d 681, 687 (9th Cir. 2011) (quoting Dep’t of Justice v. Reporters Comm. for Freedom of the Press, 489 U.S. 749, 773, 109 S. Ct. 1468, 103 L. Ed. 2d 774 (1989)), overruled on other grounds by Animal Legal Def. Fund v. U.S. Food & Drug Admin., 836 F.3d 987 (9th Cir. 2016) (en banc) (per curiam). Under the FOIA, a plaintiff’s ability to obtain relief “is dependent upon a showing that an agency has (1) ‘improperly’; (2) ‘withheld’; (3) ‘agency records.’” Kissinger v. Reporters 4 Comm. for Freedom of the Press, 445 U.S. 136, 150, 100 S. Ct. 960, 63 L. Ed. 2d 267 (1980) (quoting 5 U.S.C. § 552(a)(4)(B)). A federal court can provide a remedy pursuant to the FOIA only “if the agency has contravened all three components of this obligation.” Id.; see also Spurlock v. FBI, 69 F.3d 1010, 1015 (9th Cir. 1995). As with other types of civil cases, a suit under the FOIA can be rendered moot by events subsequent to its filing. The remedy requested here is one typical in a FOIA action: that the court “enjoin the agency from withholding agency records and . . . order the production of any agency records improperly withheld from the complainant.” 5 U.S.C. § 552(a)(4)(B). As we have previously observed, “the production of all nonexempt material, ‘however belatedly,’ moots FOIA claims.” Papa [v. United States], 281 F.3d [1004,] 1013 [(9th Cir. 2002)] (quoting Perry v. Block, 684 F.2d 121, 125 (D.C. Cir. 1982)). . . . Id. at 689 (some alterations in Yonemoto). Plaintiffs submitted eight FOIA requests. See The VA’s Concise Statement of Facts (“the VA’s CSOF”), filed 1/24/17 (dkt. no. 35), Decl. of Allison Tanaka (“Tanaka Decl.”),1 Exh. A1 (“10/26/15 FOIA Request”); id., Exh. C1 (“6/8/16 FOIA/Privacy Act Request”); id., Exh. D1 (“7/26/16 FOIA Request”); id., Exh. E1 (“7/27/16 FOIA/Privacy Act Request”); id., Exh. F1 (“8/14/16 FOIA/Privacy Act Request”); id., Exh. G1 (“8/14/16 FOIA Request A”); id., Exh. H1 (“8/14/16 FOIA Request B”); id., Exh. I1 (“8/19/16 FOIA/Privacy Act Request”). The VA submits that it “has conducted a search reasonably calculated to uncover all 1 Allison Tanaka is the Privacy Act and FOIA Officer at Veterans Affairs Pacific Islands Health Care System (“VAPIHCS”). [Tanaka Decl. at ¶ 1.] 5 relevant documents and has completed its FOIA obligations with regard to those requests.” [The VA’s Joint Mem. at 19.] Plaintiffs do not dispute this. See Pltfs.’ Concise Statement of Facts in Opp. to the VA’s Motion (“Pltfs.’ CSOF in Opp.”), filed 1/30/17 (dkt. no. 37), at 2 (“As Plaintiffs informed VA Counsel when the motion for enlarged pleading consent was requested, they willingly stipulate they have received, or do not dispute that VAPIHCS has done a reasonable search, for all FOIA requests.”). Because Plaintiffs do not challenge the adequacy of the VA’s search with regard to their FOIA claims, the Court finds that there is no question of material fact and concludes that the VA is entitled to judgment as a matter of law. See Fed. R. Civ. P. 56(b) (“The Court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.”). B. Privacy Act Requests Three types of Privacy Act claims are relevant to instant matter. First, [a]ccuracy claims arise under two different provisions of the Act. The first requires an agency to “maintain all records which are used by the agency in making any determination about any individual with such accuracy, relevance, timeliness, and completeness as is reasonably necessary to assure fairness to the individual in the determination.” See 5 U.S.C. § 552a(e)(5). The second mandates that “prior to disseminating any record about an individual to any person other than an agency . . . [it must] make reasonable efforts to assure that such records are accurate, 6 complete, timely, and relevant for agency purposes.” Id. § 552a(e)(6). Congress has provided for civil remedies for violation of these provisions. See id. § 552a(g)(1)(C) (creating a cause of action when an agency “fails to maintain any record concerning any individual with such accuracy, relevance, timeliness, and completeness as is necessary to assure fairness in any determination relating to the qualifications, character, rights, or opportunities of, or benefits to the individual that may be made on the basis of such record, and consequently a determination is made which is adverse to the individual”); id. § 552a(g)(1)(D) (creating a cause of action where an agency “fails to comply with any other provision of this section . . . in such a way as to have an adverse effect on an individual”). If a court determines that an agency has violated these provisions in a manner that was “intentional or willful, the United States shall be liable to the individual in an amount equal to the sum of actual damages sustained by the individual.” Id. § 552a(g)(4). Rouse v. U.S. Dep’t of State, 567 F.3d 408, 413-14 (9th Cir. 2009) (some alterations in Rouse). Second, § 552a(d)(1) concerns access to records: Access claims, on the other hand, arise under a different provision, id. § 552a(d)(1) (requiring that agencies provide an individual “access to his record” “upon request”), and can likewise be enforced via civil action, id. § 552a(g)(1)(B) (creating a cause of action when an agency “refuses to comply with an individual request under subsection (d)(1)”). Id. at 414. Finally, for purposes of the summary judgment motions considered here, § 552a(d) also requires an agency to: (2) permit the individual to request amendment of a record pertaining to him and – 7 (A) not later than 10 days (excluding Saturdays, Sundays, and legal public holidays) after the date of receipt of such request, acknowledge in writing such receipt; and (B) promptly, either – (i) make any correction of any portion thereof which the individual believes is not accurate, relevant, timely, or complete; or (ii) inform the individual of its refusal to amend the record in accordance with his request, the reason for the refusal, the procedures established by the agency for the individual to request a review of that refusal by the head of the agency or an officer designated by the head of the agency, and the name and business address of that official; (3) permit the individual who disagrees with the refusal of the agency to amend his record to request a review of such refusal, and not later than 30 days (excluding Saturdays, Sundays, and legal public holidays) from the date on which the individual requests such review, complete such review and make a final determination unless, for good cause shown, the head of the agency extends such 30-day period; and if, after his review, the reviewing official also refuses to amend the record in accordance with the request, permit the individual to file with the agency a concise statement setting forth the reasons for his disagreement with the refusal of the agency, and notify the individual of the provisions for judicial review of the reviewing official’s determination under subsection (g)(1)(A) of this section[.] 8 The remedies available under the Privacy Act differ depending on whether a party files a claim based on access or accuracy. With regard to accuracy violations, § 552a(g)(4) provides: In any suit brought under the provisions of subsection (g)(1)(C) or (D) of this section in which the court determines that the agency acted in a manner which was intentional or willful, the United States shall be liable to the individual in an amount equal to the sum of – (A) actual damages sustained by the individual as a result of the refusal or failure, but in no case shall a person entitled to recovery receive less than the sum of $1,000; and (B) the costs of the action together with reasonable attorney fees as determined by the court. Section 552a(g)(3) states the remedies available for a violation of § 552a(d)(1): (A) . . . [T]he court may enjoin the agency from withholding the records and order the production to the complainant of any agency records improperly withheld from him. In such a case the court shall determine the matter de novo, and may examine the contents of any agency records in camera to determine whether the records or any portion thereof may be withheld under any of the exemptions set forth in subsection (k)[2] of this section, and the burden is on the agency to 2 Section 552a(k)(1)-(7) allows agencies to exempt certain systems of records if they have to do with, inter alia: law enforcement investigations; protection of the President of the United States; background checks related to Federal employment or contracts; and promotions for members of the armed services. No listed exemption pertains to the types of records at issue in the instant matter. 9 sustain its action. (B) The court may assess against the United States reasonable attorney fees and other litigation costs reasonably incurred in any case under this paragraph in which the complainant has substantially prevailed. Finally, in response to a suit against an agency for failing to comply with § 552a(d)(3), § 552(g) explains: (2)(A) . . . [T]he court may order the agency to amend the individual’s record in accordance with his request or in such other way as the court may direct. In such a case the court shall determine the matter de novo. (B) The court may assess against the United States reasonable attorney fees and other litigation costs reasonably incurred in any case under this paragraph in which the complainant has substantially prevailed. In addition to the 6/8/16 FOIA/Privacy Act Request, 7/27/16 FOIA/Privacy Act Request, 8/14/16 FOIA/Privacy Act Request, and 8/19/16 FOIA/Privacy Act Request, Plaintiffs submitted two additional Privacy Act requests. See Tanaka Decl., Exhs. B1 & B2 (3/8/16 Privacy Act request, revised in the 3/25/16 Privacy Act request (“3/25/16 Privacy Act Request”)); id., Exh. J1 (“10/19/16 Privacy Act Request”). In response to the VA’s Motion, Plaintiffs challenge only: the VA’s assertion that this Court does not have jurisdiction over Plaintiffs’ accuracy claims; [Pltfs.’ Joint Mem. at 3-4;] and the VA’s response to the 6/8/16 FOIA/Privacy Act Request and the 7/27/16 FOIA/Privacy Act Request [Pltfs.’ 10 CSOF in Opp. at 3-4].3 The Court therefore concludes that Plaintiff does not challenge the VA’s argument that they have sufficiently responded to the 8/19/16 FOIA/Privacy Act Request, 3/25/16 Privacy Act Request, and 10/19/16 Privacy Act Request. See Local Rule LR56.1(g) (“For purposes of a motion for summary judgment, material facts set forth in the moving party’s concise statement will be deemed admitted unless controverted by a separate concise statement of the opposing party.”). 1. Plaintiffs’ Accuracy Claims Plaintiffs allege that the VA did not maintain Mr. Demoruelle’s records “with accuracy, timeliness and completeness and Plaintiffs have had to resort to litigation . . . to locate and correct gross factual errors in existing [records].” [Amended Complaint at ¶ 31.] The VA argues that “the Court lacks jurisdiction to consider this claim, and the VA is entitled to summary judgment on Plaintiffs’ Privacy Act accuracy claims for damages.” [The VA’s Joint Mem. at 7.] Plaintiffs state that they are not challenging the VA’s benefits determination, but that the VA’s failure to make a decision “means it was not maintained with accuracy.” at 4.] [Defs.’ Joint Mem. In an order ruling on, inter alia, the parties motions for summary judgment in VA, filed on September 30, 2016, the Court explained: 3 The 8/14/16 FOIA/Privacy Act Request is discussed infra. 11 The Ninth Circuit held that, under the accuracy provisions of the Privacy Act: “an individual must show 1) that the government failed to fulfill its record keeping obligation, 2) which failure proximately caused the adverse determination, 3) that the agency failed intentionally or wilfully to maintain the records, and 4) that the plaintiff suffered actual damages.” Rouse, 567 F.3d at 417 (citations and internal quotation marks omitted). An accuracy violation claim in this case would therefore require the Court’s consideration of the VA’s decisions on Plaintiff’s beneficiary travel reimbursement requests. The Court has already concluded that beneficiary travel reimbursements are a benefit for purposes of the VA’s regulations, and, pursuant to 38 U.S.C. § 511(a) and Veterans for Common Sense v. Shinseki (“VCS”), 678 F.3d 1013 (9th Cir. 2012), the Court does not have jurisdiction over claims that seek review of the VA’s benefit decisions. Demoruelle v. Pfeffer, Civil No. 14-00547 LEK-BMK, 2015 WL 3463496, at *2-3 (D. Hawai`i May 29, 2015). The Court therefore FINDS that Plaintiff is only entitled to the relief provided in § 552a(g)(2) [and] § 552a(g)(3). CIVIL 15-00246 LEK-KSC, dkt. no. 104 at 15-16 (footnote omitted). In addition, VCS held, “[t]his preclusion extends not only to cases where adjudicating veterans’ claims requires the district court to determine whether the VA acted properly in handling a veteran’s request for benefits, but also to those decision that may affect such cases.” 678 F.3d at 1025 (citations omitted). Here, it is clear that consideration of Plaintiffs’ access claims may affect the VA’s determination of Plaintiffs’ beneficiary travel reimbursement requests. Accordingly, Plaintiffs’ accuracy claims must be dismissed. 12 2. Plaintiffs’ Access Claims i. The 6/8/16 FOIA/Privacy Act Request and the 7/27/16 FOIA/Privacy Act Request The VA sent Plaintiffs a number of responses to the 6/8/16 FOIA/Privacy Act Request, including one on July 18, 2016 (“7/18/16 Response to 6/8/16 FOIA/Privacy Act Request”), and one on January 13, 2017 (“1/13/17 Response to 6/8/16 FOIA/Privacy Act Request”). See Tanaka Decl., Exh. C2 (7/18/16 Response to 6/8/16 FOIA/Privacy Act Request); id., Exh. C5 (1/13/17 Response to 6/8/16 FOIA/Privacy Act Request). The VA also sent multiple responses to the 7/27/16 FOIA/Privacy Act Request, including one on October 14, 2016 (“10/14/16 Response to 7/27/16 FOIA/Privacy Act Request”), October 17, 2016 (“10/17/16 Response to 7/27/16 FOIA/Privacy Act Request”), October 24, 2016 (“10/24/16 Response to 7/27/16 FOIA/Privacy Act Request”), and January 13, 2017 (“1/13/17 Response to 7/27/16 FOIA/Privacy Act Request”). See id., Exh. E2 (10/14/16 Response to 7/27/16 FOIA/Privacy Act Request); id., Exh. E3 (10/17/16 Response to 7/27/16 FOIA/Privacy Act Request); id., Exh. E4 (10/24/16 Response to 7/27/16 FOIA/Privacy Act Request); id., E5 (1/13/17 Response to 7/27/16 FOIA/Privacy Act Request). Plaintiffs challenge the VA’s response to the 6/8/16 FOIA/Privacy Act Request, in which they requested: “(a) the date-stamped 10-3542 forms submitted by Joseph Demoruelle from March 9, 2016 to June 8, 2016 and (b) the 70-3542d payment forms 13 prepared by the PIHCS Certifying Official for the same period that are contained within the [VA system of records].” FOIA/Privacy Act Request (emphasis omitted).] [6/8/16 In response to the request, the VA sent Plaintiffs the 7/18/16 Response to the 6/18/16 FOIA/Privacy Act Request; Plaintiffs appealed the response in part; the VA Office of General Counsel remanded the 6/8/16 FOIA/Privacy Act Request and directed the VA to keep a better record of their search; and the VA responded again with the 1/13/17 Response to the 6/8/16 FOIA/Privacy Act Request. [Tanaka Decl. at ¶¶ 19-22.] While the VA found many documents, “[t]he search resulted in no records responsive to the request for the Curtis Holley correspondence.” [Id. at ¶ 23.] The 7/27/16 FOIA/Privacy Act Requests sought fourteen 70-3542d forms related to beneficiary travel reimbursement requests. [7/27/16 FOIA/Privacy Act Request.] Plaintiffs assert that four documents that they requested were not located. Pltfs.’ CSOF in Opp. at 4. See The VA explains the search that they conducted for three of the documents, and also that one of the requests was duplicative of the 1/13/17 Response to the 6/8/16 FOIA/Privacy Act Request. See Tanaka Decl. at ¶¶ 30, 34, 43 (describing the searches conducted that resulted in the “no records” responses sent to Plaintiffs); id. at ¶ 38 (explaining the duplicative request). 14 In right of access cases, the government need not show that it produced every responsive document, but only that “the search for those documents was adequate.” Zemansky v. Env’t Prot. Agency, 767 F.2d 569, 571 (9th Cir. 1985) (emphasis in original) (quoting Weisberg v. Dep’t of Justice, 745 F.2d 1476, 1485 (D.C. Cir. 1984)). The search need only be reasonable, and the government may demonstrate that it undertook an adequate search by producing “reasonably detailed, nonconclusory affidavits submitted in good faith.” Id. Lane v. Dep’t of Interior, 523 F.3d 1128, 1139 (9th Cir. 2008) (footnote omitted).4 Further, as the Court explained in VA, To make this showing, an agency may submit affidavits or declarations that explain in reasonable detail the scope and method of the agency’s search. Perry v. Block, 684 F.2d 121, 126 (D.C. Cir. 1982). The agency’s affidavits or declarations need not “set forth with meticulous documentation the details of an epic search for the requested records,” Perry, 684 F.2d at 127, but they must describe “what records were searched, by whom, and through what processes,” Steinberg v. Dep’t of Justice, 23 F.3d 548, 552 (D.C. Cir. 1994). Case v. U.S. Dep’t of Justice, No. CV-12-0500-JTR, 2013 WL 6587918, at *3 (E.D. Wash. Dec. 13, 2013). “Agency Affidavits are accorded a presumption of good faith and cannot be rebutted by ‘purely speculative claims about the existence and discoverability of other documents.’” Muir v. United States, No. CIV 95-1791 PHX SLV, 1999 WL 256232, at *2 (D. Ariz. Mar. 9, 1999) (quoting Safecard Services, Inc. v. Securities and Exchange 4 The Ninth Circuit explained, “Zemansky discussed the search burden in a FOIA case, but the same standard applies to Privacy Act cases.” Lane, 523 F.3d at 1139, n.9 (citing Hill v. U.S. Air Force, 795 F.2d 1067, 1069 n.4 (D.C. Cir. 1986) (per curiam)). 15 commission, 926 F.2d 1197, 1200 (D.C. Cir. 1991)). CIVIL 15-00246 LEK-KSC, dkt. no. 104 at 24-25.5 Plaintiffs submit that the search was insufficient because the documents actually exist. See Pltfs.’ CSOF in Opp. at 4; id., Exh. 11 (documents that Plaintiffs represent they requested from the VA, but did not receive). Plaintiffs argument is immaterial to whether or not the VA’s search was adequate. The VA provides a detailed explanation of the records that it searched, the VA employee(s) who performed the search, and the process that it used for the search. See Tanaka Decl. at ¶¶ 23, 30, 34, 38, 43. This explanation is sufficient for purposes of the Privacy Act, and the Court finds that the VA has satisfied the 6/8/16 FOIA/Privacy Act Request and the 7/27/16 FOIA/Privacy Act Request.6 ii. The 8/14/16 FOIA/Privacy Act Request The 8/14/16 FOIA/Privacy Act Request sought three sets of documents, including “the 1989 to 1997 medical disability records with health care assessments and treatments under control of the local Honolulu [Veterans Benefits Administration]” 5 Both Case and Muir discuss the standard for a sufficient search under FOIA. 6 While not directly relevant to the Court’s analysis of the adequacy of the VA’s search under the Privacy Act, the Court questions why Plaintiffs are requesting documents that they already have. 16 (“Disability Records”). [8/14/16 FOIA/Privacy Act Request.] Plaintiffs do not dispute that the two other sets of documents were produced by the VA. [Pltfs.’ CSOF in Opp. at 2.] In a response sent to Plaintiffs on January 19, 2017 (“1/19/17 Response to the 8/14/16 FOIA/Privacy Act Request”), the VA’s Record Management Center Director explained that “[a]nyone may submit a FOIA request for any type of record, but a [Privacy Act] request may only be made by the individual retrieved by a personal identifier” and that “[a]fter[] reviewing your request for claims file or service treatment records retrieved by a personal identifier (i.e. Social Security Number or name of veteran) the request will be processed under the Privacy Act.” [Tanaka Decl., Exh. F3.] The VA argues that “[g]iven the type of records sought (medical records from nearly 20 years ago), and the fact that it had to be referred to the Records Management Center in St. Louis, MO, the delay is not unreasonable, and the VA should be permitted to respond in due course.” Joint Mem. at 15-16.] [The VA’s Plaintiffs do not object to the VA’s representations in the 1/19/17 Response to the 8/14/16 FOIA/Privacy Act Request, and state that they “are willing to wait for these requests and proceed with requesting the Court’s decision on the cross-motions for summary judgment on the rest of their claims.” [Pltfs.’ CSOF in Opp. at 2-3.] 17 The VA correctly points out that the Privacy Act does not contain any deadlines for responding to a request. See The VA’s Joint Mem. at 15 (“Because this request is being addressed under the Privacy Act only, there is no statutory time table for a response.”); see also Schulze v. F.B.I., No. 1:05-CV-0180 AWI GSA, 2010 WL 2902518, at *17 (E.D. Cal. July 22, 2010) (“While FOIA contains rather detailed time frames for agency response to requests for information and contains specific provisions that relieve agencies from specified time limits under certain circumstances, the Privacy Act contains no similar time-limit provisions.” (citation omitted)). Moreover, it is clear that the VA has not responded to Plaintiffs’ Disability Records request because they are still working on it. An access claim is not without conditions. Most importantly, a plaintiff must exhaust his administrative remedies before bringing such a claim. See 5 U.S.C. § 552a(d)(1)-(3); id. § 552a(g)(1)(A)-(B); Haase v. Sessions, 893 F.2d 370, 373 (D.C. Cir. 1990). To properly exhaust administrative remedies, a plaintiff must submit a Privacy Act request to the agency and seek review within the agency under the agency’s regulations. See 5 U.S.C. § 552a(e)-(f) (requiring covered agencies to establish regulations governing such requests); Thorn v. Social Sec. Admin, Civil Action No. 04-1282, 2005 WL 1398605, at *3 (D.D.C. June 11, 2005). Premature Privacy Act suits are dismissed for lack of subject matter jurisdiction. See Dickson v. Office of Pers. Mgmt., 828 F.2d 32, 40-41 (D.C. Dir. 1987). Mulhern v. Gates, 525 F. Supp. 2d 174, 183 (D.D.C. 2007) (some 18 citations omitted).7 It is clear to the Court that Plaintiffs have not exhausted their administrative remedies with regard to their request for the Disability Records. dismissed. As such, this claim must be See, e.g, Pistor v. Garcia, 791 F.3d 1104, 1111 (9th Cir. 2015) (“Under that general rule, when a federal court lacks subject-matter jurisdiction, the court must dismiss the complaint, sua sponte if necessary.” (alteration, citation, and internal quotation marks omitted)). The Court has determined that all of Plaintiffs’ Privacy Act claims have been satisfied or must be dismissed. Accordingly, the Court finds that there is no question of material fact and the VA is entitled to judgment as a matter of law. C. Summary The Court has concluded that the VA has satisfied all of Plaintiff’s Privacy Act and FOIA requests over which it has jurisdiction. Plaintiff. As such, there is no further relief available to See Rouse, 567 F.3d at 414 n.4 (“With respect to suits for access violations [under the Privacy Act], . . . [w]hen 7 In addition, the Ninth Circuit has refused to consider whether a district court properly dismissed a Privacy Act claim for failure to exhaust because “even in the absence of an explicit exhaustion requirement, a district court may in its discretion require such exhaustion.” Buckley v. Schaul, 135 F. App’x 960, 960 (9th Cir. 2005) (citing Southeast Alaska Conservation Council, Inc. v. Watson, 697 F.2d 1305, 1309 (9th Cir. 1983)). 19 a party . . . has already received a copy of the requested records, we cannot afford him any further relief.” (citations omitted)); Yonemoto, 686 F.3d at 689 (“[O]nce the defendant agency has fully complied with the FOIA’s production mandate, the plaintiff is no longer suffering or threatened with ‘an actual injury traceable to the defendant’ that is ‘likely to be redressed by a favorable judicial decision.’” (some citations omitted) (quoting Spencer v. Kemna, 523 U.S. 1, 7, 118 S. Ct. 978, 140 L. Ed. 2d 43 (1998))); see also Sterrett v. Dep’t of the Navy, No. 09-CV-2083-IEG (POR), 2010 WL 330086, at *2 (S.D. Cal. Jan. 20, 2010) (“Federal courts have routinely held that an action for production of documents pursuant to the FOIA or the Privacy Act becomes moot once the requested documents have been produced, regardless of when they are produced.” (some citations omitted) (citing Papa v. United States, 281 F.3d 1004, 1013 (9th Cir. 2002))). II. The VA’s Motion is therefore granted. Plaintiff’s Summary Judgment Motion Plaintiffs have again had to go to great to lengths obtain documents related to Mr. Demoruelle’s medical treatment and conditions. The VA’s inability to provide Plaintiffs will a timely response is troubling, to say the least. However, albeit belatedly, the VA has satisfied all of its obligations under the relevant statutes. Because the Court has determined that Plaintiffs are not entitled to any further relief under FOIA or 20 the Privacy Act, Plaintiffs’ Motion is moot. The VA concedes that, “[s]ince the VA had not complied with FOIA or the Privacy Act at the time that Plaintiff initiated this law suit [sic] (or indeed by the time the Amended Complaint was filed), Plaintiff is entitled to recover the costs of litigation.” Mem. at 28.] [The VA’s Joint Thus, “the VA does not oppose an order from the Court granting Plaintiff costs pursuant to Fed. R. Civ. P. 54 and Local Rule 54.2.” attorneys’ fees. ¶ 50(h). [Id.] The Court agrees. Plaintiffs also seek See Amended Complaint, Prayer for Relief It is well-established that “a pro se litigant who is not a lawyer is not entitled to attorney’s fees.” Kay v. Ehrler, 499 U.S. 432, 435 (1991) (emphasis and footnote omitted). Plaintiff’s Motion is therefore granted in part and denied in part. It is granted insofar as Plaintiff is entitled to litigation costs. It is denied insofar as Plaintiff seeks any other relief from the Court. Plaintiff must submit a Bill of Costs within fourteen days of entry of judgment in this case. See Local Rule LR54.2(b). CONCLUSION On the basis of the foregoing, pro se Plaintiffs Joseph Louis Demoruelle and Sandra Lee Demoruelle’s Motion for Summary Judgment, filed on December 14, 2016, is HEREBY GRANTED IN PART AND DENIED IN PART. In addition, Defendant Department of Veterans Affairs’ Cross-Motion for Summary Judgment, filed on 21 January 24, 2017, is HEREBY GRANTED. There being no remaining claims in this case, the Court DIRECTS the Clerk’s Office to enter final judgment and close this case on July 21, 2017, unless Plaintiff files a motion for reconsideration of this Order by July 17, 2017. IT IS SO ORDERED. DATED AT HONOLULU, HAWAII, June 30, 2017. /s/ Leslie E. Kobayashi Leslie E. Kobayashi United States District Judge JOSEPH LOIS DEMORUELLE, ET AL. VS. DEPARTMENT OF VETERANS AFFAIRS; CIVIL 16-00562 LEK-KSC; ORDER: (1) GRANTING IN PART AND DENYING IN PART PLAINTIFFS’ MOTION FOR SUMMARY JUDGMENT; AND (2) GRANTING DEFENDANT’S CROSS-MOTION FOR SUMMARY JUDGMENT 22

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