Rice v. Farmers New World Life Insurance Company
Filing
50
ORDER denying 46 , Defendant's Motion for Summary Judgment. See full written order. Entered by Chief Judge James E. Shadid on 5/9/2018. (RT, ilcd)
E-FILED
Wednesday, 09 May, 2018 04:25:13 PM
Clerk, U.S. District Court, ILCD
IN THE
UNITED STATES DISTRICT COURT
CENTRAL DISTRICT OF ILLINOIS
PEORIA DIVISION
KELLY RICE,
Plaintiff,
v.
Case No. 1:16-cv-01446-JES-JEH
FARMERS NEW WORLD LIFE
INSURANCE COMPANY,
Defendant.
ORDER
Before the Court are the Defendant, Farmers New World Life Insurance Company’s
(“Farmers”), Motion for Summary Judgment (D. 46), 1 the Plaintiff, Kelly Rice’s, Response (D.
47), and the Plaintiff’s Reply (D. 49). For the reasons stated, infra, the Defendant’s Motion for
Summary Judgment is DENIED.
BACKGROUND
The Plaintiff originally brought this breach of contract and insurance code relief action
against the Defendant in Illinois’ Circuit Court of Knox County. (D. 9-1). The Court granted the
Defendant removal of the case to the Central District of Illinois. (D. 1); (D. 9). The Plaintiff
alleges the Defendant breached the parties’ contract, a life insurance policy issued by the
Defendant to her husband, Terry Rice. (D. 9-1 at pp. 1-3). Specifically, she claims the Defendant
failed to pay her—the designated beneficiary—$100,000 upon Terry’s death. Id. The Plaintiff
further alleges she is entitled to interest on that amount (Id.), statutory damages, attorney’s fees,
and other costs (Id. at pp. 4-6). The Defendant insists it rescinded the life insurance policy at issue
because Terry provided false answers to medical history questions on the application which were
1
Citations to the Docket in this case are abbreviated as “D. __.”
1
material to its decision to issue the policy. (D. 46 at pg. 1). The Plaintiff maintains that she and
her husband were never asked the relevant questions. (D. 47 at pg. 1). The undisputed facts
demonstrate the following:
Michael Rogers, a Farmers insurance agent, contacted Kelly about Terry and Kelly buying
life insurance policies from Farmers in May or June 2014. (D. 47 at pg. 10, 14); (D. 49 at pg. 1,
7). The Rices decided to purchase life insurance through Rogers, beginning the process sometime
in early July. (D. 47 at pg. 14); (D. 49 at pg. 7). Rogers never spoke directly with Terry and
obtained all of his information through Kelly over the phone. (D. 47 at pp. 11, 14); (D. 49 at pp.
2, 7). On July 23, 2014, in response to Rogers’ inquiry as to when the Rices were going to visit
his office to sign their life insurance applications, Kelly informed Rogers that Terry was in the
hospital. Id.
Terry arrived at the emergency room of St. Mary Medical Center in Galesburg at 4:21 PM
on July, 22 2014. (D. 46-1). He complained of abdominal pain and diarrhea. The medical staff
conducted several tests, including a computed tomography (“CT”) scan of Terry’s abdomen and
pelvis. The CT scan revealed that he had “multiple low-density liver lesions consistent with
metastatic disease.” (D. 46-3). A biopsy was recommended. Id. At 9:36 PM, he was transferred
from the emergency department to oncology. (D. 46-2 at pg. 2).
In oncology, doctor Thomas Whittle was 95% certain Terry had colorectal cancer with
additional metastases on his liver and possibly his lungs. (D. 46-4 at pg. 4). He performed a
colonoscopy and biopsy on Terry on July 23, 2014. Id.; (D. 46-7 at pg. 4). Whittle’s office also
scheduled an appoint for Terry with an oncologist, doctor Julius Bonello, on that day. (D. 46-10
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at pg. 3). Terry was discharged from St. Mary on July 23, 2014 at 6:42 PM. (D. 46-9). His
treatment notes indicate that he was also treated for nicotine dependence while he was there. 2 Id.
A representative with Bonello’s office confirmed with Kelly on July 24, that Terry’s
appointment on July 28, 2014 was a consultation for colon cancer treatment. Id. at pg. 12. On
July 25, 2014 at 11:11 AM, a surgical pathology report confirmed that Terry had colon cancer.
(D. 46-12).
Additionally, on July 25, 2014, Rogers electronically submitted Terry’s application for life
insurance to Farmers. (D. 46-13 at pg. 1). The timestamp on the application indicates that Terry
and Kelly signed the application at the equivalent of 4:39 PM Central Daylight Time. (D. 46-13
at pg. 10). The following language was displayed above the signature line of the electronic
signature pad when Terry signed the application:
I (We) acknowledge that I (we) have read and understand all of the forms displayed
and agree that the electronic signature I (we) provide below shall be applied to all
of these forms and will not be used on any other forms or future transactions.
(D. 46-14 at pg. 16).
Relevant to the dispute before the Court, Terry’s life insurance application contained the
following questions:
5. Have you, in the past seven years, had, consulted a physician or other healthcare
provider(s) for, or been treated or hospitalized for or taken medication for any of
the following: any diseases or disorders of the heart (including rheumatic fever),
circulatory system, diabetes/ endocrine/ thyroid, blood, kidneys, liver, digestive
system, lungs (including allergies or sleep apnea); any mental or nervous disorders
(including depression, anxiety, or suicide); muscular, spinal, joint, or bone
disorders or injuries (including concussions); high blood pressure; elevated
cholesterol; cancer/skin cancer; stroke; epilepsy/ seizures (including dizziness or
fainting); arthritis; congenital defects or physical impairments?
7. Have you, in the past 12 months, been hospitalized for 24 or more consecutive
hours?
2
After his death, Kelly admitted that Terry smoked cigarettes during the 12 month period prior to signing his life
insurance application. (D. 46-13 at pg. 39).
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8. Have you scheduled or been advised to have, a surgical operation, diagnostic
test, or evaluation that has not been completed?
9. Have you, in the past 12 months, used Tobacco or Nicotine products in any form?
(D. 46-13 at pp. 8-9). The answer on the application was “No” to each of the above questions. Id.
The Defendant’s records indicate that Rogers started, completed, and submitted Terry’s
life insurance application in 2 hours and 38 minutes. (D. 46-14 at pg. 8). Kelly admits that some
of the questions on the life insurance application were answered before the day she and Terry
signed the application, but insists that none of the health related questions were asked. (D. 47 at
pg. 7). Rogers did not show the Rices any documents on the day they signed Terry’s life insurance
application. (D. 47 at pp. 12, 14); (D. 49 at pp. 4, 8).
Farmers issued the policy to Terry, effective July 28, 2014. (D. 46-11 at pg. 54). Terry
designated Kelly as the primary beneficiary. (D. 46-13 at pg. 7). Under the terms of the policy,
the Defendant was allowed to contest the policy if Terry died within two years of the date of issue.
Id. at pg. 17.
Terry died of cancer on March 21, 2016, within the two-year contestability period. Id. at
pg. 28. The claims process on Terry’s policy was initiated on March 28, 2016. (D. 46-16). The
Defendant began a claim evaluation on the same date, closing it on July 7, 2016. Id.; (D. 46-13 at
pp. 55-57). During the evaluation, the Defendant gathered Terry’s medical records from his
healthcare providers. (D. 46-17). The Defendant also questioned Rogers to determine whether
the information recorded on Terry’s application accurately reflected what was conveyed to him.
(D. 46-13 at pg. 4); (D. 46-13 at pp. 47-48; 51-52). During the claim investigation, the Defendant
communicated with Kelly at regular intervals, updating her on the status of the process. (D. 4613 at pg. 30); (D. 46-18); (D. 46-19); (D. 46-20); (D. 46-21); (D. 46-22).
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When asked in April of 2016 whether Terry was asked every question on his life insurance
application, Rogers responded: “[a]s far as I recall, honestly went over it quickly it was a simple
form and these are usually accept or decline sorry it was two years ago[.]” (D. 46-13 at pg. 47).
After completing that questionnaire, Rogers emailed Farmers’ claims examiner Ray Woo, stating:
“[a]t the time the policy was written neither Terry nor I was aware of the problem.” (D. 46-23 at
pg. 1). He acknowledges, however, that he did not know Terry very well and hardly spoke to him.
(D. 46-11 at pg. 35); (D. 46-24).
The Defendant ultimately concluded that the life insurance policy was null and void due to
Terry’s failure to truthfully answer questions 5, 7, and 9 on the application, and refunded the
premiums paid. (D. 46-13 at pp. 55-57). In medical records, the Defendant discovered that Terry
had a history of colon cancer with metastases to the liver, and that within the 12 month period
before his application he had used tobacco and been hospitalized for 24 or more consecutive hours.
Id. The Defendant informed Kelly that this information was significant and material to their
evaluation of his insurability, and said that if it had been disclosed at the time of application, it
would not have issued the policy. Id. The Defendant further advised Kelly that she was entitled
to have the Illinois Department of Insurance review the matter if she believed their decision was
incorrect and concluded by stating “[i]f there are any additional facts available that could have an
effect on the consideration that has been given to this claim, we request that it be forwarded to the
address listed on our letterhead.” Id. at pp. 56-57.
Kelly submitted a letter to the Defendant from Bonello in which he stated that on July 28,
2014, he was the first to share with Terry the results of the biopsy and confirm his cancer diagnosis.
(D. 46-8). He also stated in his letter that Terry “was told that [his colonic mass, on which a biopsy
had been performed] might represent a colon cancer.” Id. Although the letter implies that Terry’s
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colonoscopy and biopsy were performed on July 26, 2014, the parties agree that these procedures
were actually done on July 23, 2014. (D. 46 at pg. 4); (D. 47 at pg. 9). The Defendant responded
to Kelly’s submission of the Bonello letter by explaining that their decision remained unchanged
because Terry failed to disclose his hospitalization, testing, and treatment which all occurred prior
to applying for life insurance. (D. 46-25).
In response, Kelly claimed that Rogers never asked any of the medical questions on the
application. (D. 46 at pg. 11); (D. 47 at pg. 3). In fact, she later stated that she only recalled
Rogers asking for their Social Security numbers and dates of birth during the application process.
(D. 47 at pg. 14); (D. 49 at pg. 8). With her response, Kelly submitted to the Defendant a series
of text messages between herself and Rogers. (D. 46-28). This included text messages with Kelly
and Rogers stating that neither of them remember Rogers asking the nicotine use question, Kelly
stating that she does not recall all of the questions being asked, and Rogers acknowledging in
response “[y]eah we did the app over the phone ahead of time…didn’t really need to ask the scuba
diving or rock climbing questions lol.” Id. at pp. 25-27. The Defendant determined that the text
messages presented no new facts regarding the application process for Terry’s life insurance policy
and informed Kelly that their decision was unchanged. (D. 46-27).
When asked during a deposition in July of 2017 if he recalled asking question number five
on the life insurance application, Rogers initially responded that it would have been done “[v]ery
quickly.” (D. 46-11 at pg. 12). He went on to explain that he did not specifically recall whether
he asked in this instance and did not want to confirm either way. Id. Rogers further admitted that
it is possible that he did not ask all of the questions on the application. Id. at pg. 13. He said this
is largely because he relies on the fact that the Defendant runs a medical information bureau report
on all life insurance applicants to authenticate the accuracy of the medical information they submit.
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Id. at pg. 18. He state that in his estimation, this process typically reveals when an applicant’s
information is inaccurate. Id. Rogers also stated, however, that he typically asks the questions of
all applicants. Id.
LEGAL STANDARD
Summary judgment is appropriate “if the movant shows that there is no genuine dispute as
to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P.
56(a); see also Celotex Corp. v. Catrett, 477 U.S. 317, 322-23 (1986). The Court reviews the facts
in a light most favorable to the non-movants, in this instance, the Plaintiff. Vodak v. City of
Chicago, 639 F.3d 738, 740 (7th Cir. 2011). The moving party—here, the Defendant—has the
burden of providing proper documentary evidence to show the absence of a genuine issue of
material fact. Celotex Corp., 477 U.S. at 323-24. Once the moving party has met its burden, the
opposing party must come forward with specific evidence, not mere allegations or denials of the
pleadings, which demonstrates that there is a genuine issue for trial. Gracia v. Volvo Europa
Truck, N.V., 112 F.3d 291, 294 (7th Cir. 1997).
The non-movant cannot rest on the pleadings alone, but must designate specific facts in
affidavits, depositions, answers to interrogatories or admissions that establish that there is a
genuine triable issue; they “must do more than simply show that there is some metaphysical doubt
as to the material fact.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 256-57 (1986) (quoting
Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 586 (1986)); Hot Wax, Inc. v.
Turtle Wax, Inc., 191 F.3d 813, 818 (7th Cir. 1999). Undeveloped and unsupported arguments are
waived. Clay v. Holy Cross Hosp., 253 F.3d 1000, 1002 n.1 (7th Cir. 2001). Finally, a scintilla
of evidence in support of the non-movant’s position is not sufficient to successfully oppose a
summary judgment motion; “there must be evidence on which the jury could reasonably find for
the [non-movant].” Anderson, 477 U.S. at 250.
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Generally speaking, in life insurance cases federal courts pick the law of the state where
the insured was domiciled when the policy was applied for—in this case, Illinois. Prudential Ins.
Co. of America v. Athmer, 178 F. 3d 473, 477 (7th Cir. 1999).
ANALYSIS
First, the Defendant argues that it is entitled to rescind the policy at issue because Terry
made material misrepresentations when he completed his application. (D. 46 at pp. 12-12). The
Plaintiff asserts that the Defendant cannot deny her benefits under the life insurance policy based
upon answers to questions it never asked. (D. 47 at pp. 23-32).
“Rescission is an equitable remedy that cancels a contract and returns the parties to the
status quo ante, with each returning any benefits received under the contract. Penn Mut. Life Ins.
Co. v. Greatbanc Trust Co., 887 F. Supp. 2d 822, 828 (N.D. Ill. 2012) (citations to Illinois case
law omitted). “Rescission presumes the existence of an otherwise valid and enforceable contract.”
Id. (citing Jensen v. Quik Intern., 820 N.E. 2d 462, 466-67 (Ill. 2004). Under Illinois law, in order
to be entitled to rescission the Defendant must demonstrate that the only reasonable inferences
from the record are that (1) a misrepresentation was made and (2) the misrepresentation either was
made with an intent to deceive or materially affected the risk accepted or hazard assumed. 215
ILCS 5/154; New England Mut. Life Ins. Co. v. Bank of Illinois in DuPage, 994 F. Supp. 970, 976
(N.D. Ill. 1998).
Given the record before the Court, the Defendant cannot establish the first prong—that the
only reasonable inference to be drawn from the undisputed facts is that Terry misrepresented the
facts when applying for life insurance.
While the Defendant argues Terry engaged in
misrepresentation, its argument is premised on the acceptance of a disputed fact: that Rogers asked
Terry (through Kelly) the medical questions and was provided with false answers. It is a disputed
issue of material fact whether Terry was asked the relevant questions, let alone answered them
8
falsely. Rogers himself admits that it is possible he did not ask all questions listed on the
application. The disputed nature of these facts precludes summary judgment in favor of the
Defendant. Viewing the facts in a light most favorable to the Plaintiff, the Defendant’s Motion for
Summary Judgment on this issue is DENIED.
The Defendant further asserts that Terry is bound by the terms of his life insurance
application, regardless of whether or not he reviewed it prior to signing. (D. 46 at pp. 16-17). In
support of its argument, the Defendant cites Ward-Kelley v. Fortis Ins. Co., 227 F. Supp. 2d 972,
974 (N.D. Ill. 2002) and Small v. Prudential Life Ins. Co., 617 N.E. 2d 80, 83 (Ill. App. Ct. 1st
Dist. 1993). Id. The Plaintiff claims the Defendant’s argument on this point is “hard[] to
understand” in light of the fact that Terry “never saw or directly signed the application.” (D. 47 at
pg. 29). In making her argument, the Plaintiff relies heavily on Beck v. Capitol Life Ins. Co., 363
N.E. 2d 170 (Ill. App. Ct. 3rd Dist. 1977) and Pekin Ins. Co. v. Adams, 796 N.E. 2d 175 (4th Dist.
2003). Id. at pp. 27-29.
The Northern District Court correctly noted that Small stands for the proposition that “an
insured is bound by the representations on a form he signs.” Ward-Kelley, 227 F. Supp. 2d at 974
(citing Small, 617 N.E. 2d at 83). In Small, the trial court did not find the insured’s claim that he
did not make a misrepresentation on his life insurance application credible. Small, 617 N.E. 2d at
82. The Illinois appellate court affirmed the trial court’s finding, and further noted “[e]ven if the
decedent did not read the application before he signed it, as the plaintiff argues, he nevertheless is
bound by the document.” Id. at 83 (citations omitted). Notably, the plaintiff in Small completed
the application himself. Id. at 82.
In Pekin, the Illinois appellate court noted that an insurer is estopped from asserting
misrepresentation as a defense, absent collusion, when an agent of the insurer completes the
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application without asking the applicant the questions therein. Pekin, 796 N.E. 2d at 180 (citing
Beck, 363 N.E. 2d at 172). The appellate court disagreed with the plaintiff’s argument that Beck
was distinguishable from the facts in Pekin because, inter alia, the applicant in Beck never signed
their name certifying that they read the application and verified the truth of its contents. Id. The
applicant in Pekin did sign the application authenticating their information. Id. The appellate
court went on to note, however, that the Illinois supreme court in Johnson v. Royal Neighbors of
America, 97 N.E. 1084, 1085 (Ill. 1912), found that “requests to verify the accuracy of the answers
does not ‘affect’ the ‘rule’ of waiver, such a request, standing alone, cannot prove bad faith or
fraud by the insured.” Id. at 182.
Thus, under Illinois law while parties are generally bound by the documents they sign,
whether they read them or not (Small, 617 N.E. 2d at 83), insurers are estopped from asserting
misrepresentation as a defense when an agent of the insurer completes the application without
asking the applicant the questions therein, absent an independent basis to find that the agent and
the insured colluded (Pekin, 796 N.E. 2d at 180). And the Illinois supreme court has explicitly
ruled that an insured’s signature attesting to the veracity of the contents of their application does
not negate the type of waiver espoused in Pekin. Johnson, 97 N.E. at 1086.
In the instant case, it is undisputed that Rogers completed the life insurance application for
Terry by asking Kelly questions over the phone. The Plaintiff provides extensive details in arguing
that there was no collusion between Rogers and the Rices (D. 47 at pp. 30-32), but the Defendant
does not allege there was any collusion (D. 46 at pp. 16-17). As previously discussed, however,
whether Rogers asked Kelly the pertinent medical questions is a disputed issue of material fact.
Whether the Defendant is subject to the waiver is contingent upon a factual finding that Rogers
did not ask the Rices the relevant questions from the life insurance application. The same holds
10
true for the Court’s determination as to whether or not the Plaintiff is bound by Terry’s signing of
the application. Therefore, the Defendant is not entitled to summary judgment on the issue at this
time and their corresponding Motion for Summary Judgment is DENIED without prejudice.
Lastly, the Defendant claims that even if it is not entitled to summary judgment on the issue
of rescission, it is entitled to summary judgment on Count II, the Plaintiff’s “bad faith” claim for
insurance code relief, pursuant to 215 ILCS 5/155. (D. 46 at pp. 17-19). The Plaintiff asserts that
the Defendant’s claim for summary judgment on Count II should be denied. (D. 47 at pp. 32-35).
Under Section 155 of the Illinois Insurance Code, the Plaintiff is entitled to an award of
attorneys fees and other costs if the Defendant’s actions were “vexatious and unreasonable.” 215
ILCS 5/155. In order to meet this showing, the Plaintiff must demonstrate that the Defendant’s
behavior was “willful and without reasonable cause.” Citizens First National Bank of Princeton
v. Cincinnati Ins. Co., 200 F. 3d 1102, 1110 (7th Cir. 2000). The insurer’s conduct will not be
deemed vexatious if:
(1) there is a bona fide dispute concerning the scope and application of insurance
coverage; (2) the insurer asserts a legitimate policy defense; (3) the claim presents
a genuine legal or factual issue regarding coverage; or (4) the insurer takes a
reasonable legal position on an unsettled issue of law.
Id. (internal citations omitted).
“Although the question of what constitutes vexatious and unreasonable conduct is a factspecific inquiry, the final evaluation of the insurer’s conduct is made by the court.” Bernstein v.
Genesis Ins. Co., 90 F. Supp. 2d 932, 940 (N.D. Ill. 2000). In determining whether an insurer’s
conduct is vexatious and unreasonable, the Court must look at the totality of the circumstances.
Smith v. Equitable Life Assur. Soc. of U.S., 67 F. 3d 611, 618 (7th Cir. 1995).
Here, the Court has identified a genuine factual dispute concerning the Plaintiff’s
coverage—whether Rogers asked the Rices the medical questions at issue.
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The Court’s
determination of the vexatiousness or unreasonableness of the Defendant’s conduct hinges, at least
in part, however, on the answer to that question. The Court does not know the totality of the
circumstances at this time. Thus, summary judgment is not appropriate on this issue at this stage
of the litigation. The Defendant’s Motion for Summary Judgment on Count II is therefore,
DENIED without prejudice.
CONCLUSION
Viewing the evidence of record in a light most favorable to the Plaintiff, the Defendant’s
Motion for Summary Judgment (D. 46) is DENIED.
It is so ordered.
Entered on May 9, 2018
s/ James E. Shadid___
James E. Shadid
Chief U.S. District Judge
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