Brand v. Comcast Corporation et al
Filing
56
MEMORANDUM Opinion and Order Signed by the Honorable Young B. Kim on 9/26/2012. (ma,)
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF ILLINOIS
EASTERN DIVISION
JAMES BRAND, individually and on
behalf of all others similarly situated,
Plaintiff,
v.
COMCAST CORPORATION and,
COMCAST CABLE
COMMUNICATIONS
MANAGEMENT, LLC,
Defendants.
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No. 12 CV 1122
Magistrate Judge Young B. Kim
September 26, 2012
MEMORANDUM OPINION and ORDER
Plaintiff James Brand is employed by Comcast Corporation and Comcast Cable
Communications Management, LLC (“Comcast”) as a line technician.1 He has sued Comcast
under the Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 201, et seq., the Illinois Wage
Payment and Collection Act (“IWPCA”), 820 ILCS 115, et seq.,2 and the Illinois Minimum
Wage Law (“IMWL”), 820 ILCS 105/1, et seq., alleging that it failed to compensate him for
work performed prior to and after his scheduled shift and during his lunch break and for time
spent while on-call. In his Motion to Conditionally Certify a Collective Action and Facilitate
Notice Pursuant to 29 U.S.C. § 216(b), Brand seeks to pursue his FLSA claims as a collective
action. For the following reasons, Brand’s motion is granted in part and denied in part.
1
Harold Gunn, Kevin Jackson, Marvin Cooper, Barry Farmer, and Mark Graham filed
consents to opt-in as plaintiffs in this case. (R. 10, 23, 30-1, 49.)
2
Comcast has moved to dismiss Brand’s claim under the IWPCA. (R. 45, 52.)
Background
Comcast provides cable products and services to customers in the State of Illinois.
It employs 358 line technicians who work in 33 different locations. (R. 42-1, Pierce Decl.
¶¶ 2-4.) The job of these line technicians includes making service calls, maintaining node
health, repairing outages, conducting signal testing, and troubleshooting other system issues.
According to Brand, Comcast employs a “home dispatch” system that permits line
technicians to park their work vehicles at their homes, allowing them to drive from home to
their first job site. Comcast refers to this practice as “home-garaging.” Line technicians
typically begin their day by logging onto Comcast’s “Watch Tower” program via their
company-issued laptop computers to check their routes and receive job assignments,
allowing them to arrive at their first job assignment on time. Before leaving their houses,
line technicians must load their laptops and meters onto their work vehicles, conduct a
mandatory inspection of their vehicles, and complete vehicle inspection paperwork. Brand
alleges that because Comcast requires line technicians to be onsite at their first scheduled job
no later than 30 minutes following the start of a scheduled shift, they must perform any preshift work more than an hour before their shift begins.
During the day, Comcast requires line technicians to take a one-hour unpaid meal
break. During that break, Brand claims that he customarily performs work-related activities
and was expected to do so. At the end of their shifts, line technicians must unload their
laptops and meters from their work vehicles. Brand asserts that he also regularly performed
work from home off-the-clock, including responding to emails, completing paperwork, and
2
monitoring the status of unfinished jobs. He further claims that every five weeks, he is
required to be “on-call” for one week. Being “on-call” means that line technicians are
scheduled to work from 3:00 p.m. to midnight and then be available from midnight to 7:00
a.m. Brand says that his activities and movement are restricted when he is on-call. Line
technicians must be available to respond to reported outages in their service areas within ten
minutes of receiving a service call and resolve the issue within three hours. While on-call,
line technicians must stay with their vehicles at all times, may not allow non-Comcast
employees into their vehicles, and must remain in close proximity to their service areas.
Brand’s FLSA claims are based on his assertions that Comcast requires line
technicians to perform work before and after their scheduled shifts and during their lunch
breaks while also being “on-call” one week out of every five, all without proper
compensation. According to Brand, although line technicians are scheduled to work nine
hours per day, five days per week, the pre- and post-shift work and the work performed
during the unpaid lunch break result in them working in excess of 40 hours per week.
Brand seeks certification of a collective action under the FLSA so that he may
represent other line technicians who allegedly were also denied compensation. He believes
that there are at least 50 line technicians who have been subjected to the same allegedly
unlawful compensation practices. In each of their declarations, Brand and the opt-in
plaintiffs assert that, “[f]or the past ten years, I have worked with approximately 18-30 other
[l]ine [t]echnicians at any given time. Like me, these other [l]ine [t]echnicians perform the
same duties, are required to comply with the same directives, and are subjected to the same
3
pay plans. Moreover, these line technicians are subject to the same time keeping practices
and lack thereof.” (R. 30-2, Brand’s Decl. ¶ 13; Jackson’s Decl. ¶ 14; Farmer’s Decl. ¶ 13;
Gunn’s Decl. ¶ 10; Cooper’s Decl. ¶ 14.) Accordingly, Brand asks this court to authorize the
mailing of a proposed notice of this lawsuit to “[a]ll individuals who were employed, or are
currently employed, by one or more of the [d]efendants, its subsidiaries or affiliated
companies, as line technicians or any other similarly titled position at any time during the
relevant statute of limitations period.” (R. 37, Compl. ¶ 19.) The parties have consented to
the jurisdiction of this court. See 28 U.S.C. § 636(c).
Analysis
The FLSA provides that “employers must pay overtime to employees working on an
hourly basis.” Kennedy v. Commonwealth Edison Co., 410 F.3d 365, 369 (7th Cir. 2005).
If an employee works more than 40 hours per week, he must receive at least one-and-a-half
times his regular wage for every extra hour worked. See 29 U.S.C. § 207(a)(1). Section
216(b) of the FLSA allows employees to pursue their FLSA claims through a collective
action against an employer to recover unpaid overtime compensation on behalf of themselves
and “other similarly situated” employees. Id. § 216(b); Alvarez v. City of Chicago, 605 F.3d
445, 448 (7th Cir. 2010). Although a collective action is similar to a class action authorized
by Federal Rule of Civil Procedure 23, “[t]he principle difference is that plaintiffs who wish
to be included in a collective action must affirmatively opt-in to the suit by filing a written
consent with the court, while the typical class action includes all potential plaintiffs that meet
the class definition and do not opt-out.” Alvarez, 605 F.3d at 448. Potential members of a
4
collective action who do not opt in are not bound by the court’s decision. Jirak v. Abbott
Labs., Inc., 566 F.Supp.2d 845, 847 (N.D. Ill. 2008).
Neither the FLSA nor the Seventh Circuit has specified how collective actions are to
proceed. Id. Management of these actions has thus been left to the discretion of the district
courts. See Hoffman-La Roche Inc. v. Sperling, 493 U.S. 165, 171 (1989); see also Alvarez,
605 F.3d at 449 (“A district court has wide discretion to manage collective actions.”). In
determining whether an FLSA claim should proceed as a collective action, the court applies
a two-step process.3 See Rottman v. Old Second Bancorp, Inc., 735 F.Supp.2d 988, 990
(N.D. Ill. 2010). The process begins with the plaintiff demonstrating that there are similarly
situated employees who are potential claimants. Russell v. Illinois Bell Tel. Co., 575
F.Supp.2d 930, 933 (N.D. Ill. 2008). In deciding whether potential class members are
similarly situated, the court applies a “lenient interpretation” of the term. Jirak, 566
F.Supp.2d at 848. At the first stage, the plaintiff must make a “modest factual showing
3
Comcast suggests that instead of applying the traditional two-step process, the court should
apply the Rule 23 certification standard applied in Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct.
2541 (2011), or alternatively, apply a more stringent “second-stage” standard. (R. 41, Defs.’
Resp. at 9 n.2.) The court declines to adopt either. This court, and other courts in this
district, have typically applied the standard two-step process in determining whether an
FLSA case should proceed as a collective action. See, e.g., Blakes v. Illinois Bell Tel. Co.,
No. 11 CV 336, 2011 WL 2446598, at *2 (N.D. Ill. June 15, 2011); Nehmelman v. Penn
Nat’l Gaming, Inc., 822 F.Supp.2d 745, 755-56 (N.D. Ill. 2011) (rejecting request to apply
Wal-Mart’s Rule 23 analysis to FLSA collective action); Smallwood v. Illinois Bell Tel. Co.,
710 F.Supp.2d 746, 750 (N.D. Ill. 2010); Anyere v. Wells Fargo Co., No. 09 C 2769, 2010
WL 1542180, at *1 (N.D. Ill. Apr. 12, 2010); Russell v. Illinois Bell Tel. Co., 575 F.Supp.2d
930, 933 (N.D. Ill. 2008); Jirak, 566 F.Supp.2d at 847-48 (collecting cases); Gambo v.
Lucent Techs., Inc., No. 05 C 3701, 2005 WL 3542485, at *4 (N.D. Ill. Dec. 22, 2005).
5
sufficient to demonstrate that [he] and potential plaintiffs together were victims of a common
policy or plan that violated the law.” Anyere v. Wells Fargo, Co., Inc., No. 09 C 2769, 2010
WL 1542180, at *1 (N.D. Ill. Apr. 12, 2010) (internal quotation marks omitted). If the
plaintiff makes this “modest” showing, the court may conditionally certify the class and
permit the sending of notice to the similarly situated employees, who then have the
opportunity to opt in as plaintiffs. See Heckler v. DK Funding, LLC, 502 F.Supp.2d 777, 779
(N.D. Ill. 2007). At the second stage, the defendant may request that the court re-evaluate
the conditional certification based on additional evidence acquired through discovery. Id.
If the court determines that there is insufficient similarity to allow the named and opt-in
plaintiffs to proceed with their claims on a collective action basis, the court may revoke the
conditional certification. Id.
Comcast objects to issuing judicially supervised notice on several grounds. Its main
argument against certification is that Brand has not shown that he is similarly situated to
other potential class members. Pointing to inconsistencies among the declarations Brand
provided, Comcast contends that Brand has failed to present sufficient evidence
demonstrating an unlawful common policy or plan applied to all line technicians across
Illinois. Because the only policies in place are lawful ones, Comcast argues that any
deviations from those policies necessarily involve individual case-specific inquiries, making
collective treatment inappropriate. Comcast further claims that Brand and the opt-in
plaintiffs are not similarly situated to other line technicians because several of them maintain
in a separate lawsuit—alleging racial discrimination against Comcast—that they are treated
6
differently from line technicians outside of the facility at 721 East 112th Street, Chicago,
Illinois (“112th facility”) where they work.4 Alternatively, Comcast suggests that even if
conditional certification is allowed, the court should limit the approval of notice to line
technicians who have worked at the same facility as Brand and the opt-in plaintiffs. Finally,
the parties disagree over the logistics and wording of Brand’s proposed notice.
After reviewing the declarations provided by Brand and Comcast, see Howard v.
Securitas Sec. Servs., USA Inc., No. 08 C 2746, 2009 WL 140126, at *5 (N.D. Ill. Jan. 20,
2009), the court finds that under the lenient review which the allegations are afforded at this
stage, Brand has made the modest showing of similarity required to justify sending judicial
notice of this lawsuit to other line technicians at the 112th facility. The court also finds,
however, that Brand has failed to make a similar showing regarding any unlawful common
policy or plan at Comcast’s other Illinois facilities.
Comcast begins its challenge against certification with Brand’s allegations regarding
pre- and post-shift work. Pointing to Brand’s and the opt-in plaintiffs’ declarations, Comcast
argues that they complain of different conduct, which precludes a finding of sufficient
similarity. Relying on the declarations of 19 non-plaintiff technicians, Comcast then argues
that Brand’s and the opt-in plaintiffs’ allegations are inconsistent with the declarations of
other line technicians, none of whom claim any pre-shift, post-shift, lunch break, or
4
On November 28, 2011, 12 plaintiffs, including Brand and opt-in plaintiffs Gunn, Jackson,
Cooper, filed a class action against Comcast alleging that Comcast has and is engaged in a
pattern of race discrimination against African American employees at its 112th facility.
Brand v. Comcast Corp., Inc., No. 11 CV 8471 (N.D. Ill.).
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restrictive on-call work. Although not all of the opt-in plaintiffs claim pre-shift and post-shift
overtime—opt-in plaintiff Farmer asserts that he had to perform post-shift work such as
unloading his laptop and meter from his vehicle but alleges that he performed no work from
home, and opt-in plaintiff Gunn asserts no pre-shift or post-shift work at all—all the other
opt-in plaintiffs claim pre- and post-shift, lunch break, and restrictive on-call work meriting
overtime pay. (R. 30-2, Brand’s Decl. ¶¶ 6-10; Jackson’s Decl. ¶¶ 6-11; Farmer’s Decl. ¶¶
6-10; Gunn’s Decl. ¶¶ 6-7; Cooper’s Decl. ¶ 6-11.) Moreover, although none of the
declarations Comcast has provided point to uncompensated overtime in any of Brand’s
identified overtime categories, a review of these declarations demonstrates that none of these
technicians work or have worked at the 112th facility where Brand and the opt-in plaintiffs
work. Those declarations therefore do not speak to whether there was an unwritten policy
resulting in line technicians working off-the-clock during the identified times. Accordingly,
Brand has submitted adequate evidence to meet his modest burden at this first stage and to
justify issuing notice of the FLSA claims to line technicians at the 112th facility. See Anyere,
2010 WL 1542180, at *3-4; Russell, 575 F.Supp.2d at 937; see also Blakes, 2011 WL
2446598, at *3-4, 7 (conditionally certifying similar lunch break and post-shift work claims).
Comcast contends nevertheless that the only common policy in existence is a lawful
one, which requires reporting all time worked and prohibiting off-the-clock work. Any
deviations from that policy, Comcast claims, necessarily involve case-specific and
individualized inquiries, making a collective action inefficient and unmanageable. This is
so, according to Comcast, because the court must determine for each line technician, for each
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work week whether: (1) the individual technician actually performed any activities off-theclock; (2) the activity performed was compensable work or non-compensable preliminary
and postliminary work; (3) the off-the-clock work performed required overtime pay under
the FLSA; (4) Comcast management knew or should have known that the individual
performed unpaid work; and (5) the activities performed during the lunch break and while
on-call constituted working time under the FLSA. Moreover, Comcast asserts that line
technicians
exercise discretion over when to break for lunch and what jobs to assign themselves.
Accordingly, Comcast reasons that a case-by-case inquiry into how each class member
exercised his or her discretion on a work day would be necessary.
Three responses. First, as Brand points out, he is not arguing that Comcast’s official
documented policies are unlawful. Rather, he asserts that Comcast has an unwritten policy
where line technicians must perform work before and after their scheduled shifts and during
their lunch breaks, all without proper compensation. Collective actions have been certified
in this district in these circumstances. See, e.g., Anyere, 2010 WL 1542180, at *3-4; Russell,
575 F.Supp.2d at 935; Madden v. Corinthian Colleges, Inc., No. 08 C 6623, 2009 WL
4757269, at *2 (N.D. Ill. Dec. 8, 2009) (collecting cases).
Second, evidence of lawful written policies prohibiting off-the-clock work or
compensating for overtime work does not defeat an allegation of an unlawfully implemented
common policy or practice under the FLSA where regardless of the official rules a plaintiff
presents “countervailing evidence of a common policy of not paying for overtime.” Russell,
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575 F.Supp.2d at 935 (citing Burch v. Qwest Comms. Intern., Inc., 500 F.Supp.2d 1181, 1188
(D. Minn. 2007)). Here, Brand has presented sufficient evidence for the present purposes to
warrant conditional certification, despite Comcast’s invocation of its lawful policy.
Finally, despite individualized questions and circumstances, conditional certification
may be appropriate if common questions predominate. See Alvarez, 605 F.3d at 459 (“If
common questions predominate, the plaintiffs may be similarly situated even though the
recovery of any given plaintiff may be determined by only a subset of those common
questions.”); Russell v. Illinois Bell Tel. Co., 721 F.Supp.2d 804, 812-13 (N.D. Ill. 2010)
(finding even at second-stage review, collective action treatment was appropriate and
common questions regarding employer policies dominated despite allegations that some, but
not all of opt-in plaintiffs claimed to have performed work during lunch break); Jirak, 566
F.Supp.2d at 850 (“The mere potential that individual issues may predominate after further
discovery does not preclude conditional certification of the class.”).
At this stage, the court is tasked with determining whether it can “envision a scenario”
where Brand and potential collective action members are similarly situated. Persin v.
CareerBuilder, LLC, No. 05 C 2347, 2005 WL 3159684, at *1 (N.D. Ill. Nov. 23, 2005).
Accordingly, Comcast’s argument about dissimilarities in the class is more appropriate at the
second stage when it will be better known who will make up the class and after discovery has
fleshed out certain factual issues. See Jirak, 566 F.Supp.2d at 850. Here, Brand has
submitted more than bare allegations that Comcast has violated the FLSA by failing to
compensate for overtime work. Brand has alleged (and the supporting affidavits confirm, at
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least preliminarily) that he and other similarly situated line technicians at the 112th facility
were expected to perform additional work before and after their shifts began and
ended—logging onto their computers and checking their routes and job assignments, loading
and unloading their computers and meters onto and off their work vehicles, conducting
mandatory
inspections
of
their
vehicles,
and
completing
vehicle
inspection
paperwork—during their unpaid lunch breaks—completing jobs, driving to jobs, and
responding to emails, phone calls, and text messages from the dispatch center and Comcast
supervisors—and while on-call, none of which garnered overtime compensation. The
evidence Brand has submitted is sufficient to meet his modest burden at this stage for present
purposes.
That plaintiff’s FLSA claims may later require a more individualized inquiry does not
preclude authorizing notice of their claims at this first stage. See Heckler, 502 F.Supp.2d at
780-81 (“The Court cannot say at this stage that allowing other employees to opt in would
cause individual issues to predominate in a way that would render a collective action
inappropriate. The mere potential that such a situation may develop is not, at this stage, a bar
to conditional certification.”); Gambo, 2005 WL 3542485, at *6. While it is possible that
after notice has been issued and discovery conducted a collection active will be revealed to
be unmanageable, such a possibility does not mean that notice may not issue at step one. See
Gambo, 2005 WL 3542485, at *5 (“Perhaps the investigation and analysis required to
determine whether particular opt-ins are similarly situated, so as to fairly proceed to
judgment in a collective action, ultimately will prove to be sufficiently unwieldy or
11
cumbersome that a collective action will not be appropriate in some or any form. But that
does not, under relevant caselaw, mean that notice may not fairly issue under the more
lenient step one FLSA analysis.”) (internal citation omitted); Persin, 2005 WL 3159684, at
*4 (“Because we rely on the two-step method . . . which provides for a detailed, postdiscovery inquiry into the veracity of the allegations that all putative claimants are similarly
situated, it is inappropriate to decline to authorize notice now based on the possibility of a
fact-intensive inquiry at the second stage.”).
Comcast further contends that the differences in the types of jobs held by line
technicians prevents a finding of sufficient similarity.5 But employees need not be in the
“same identical job or situation” for conditional certification to proceed so long as they were
victims of a common policy or plan that violated the law. See, e.g., Vennet v. American
Intercontinental Univ. Online, No. 05 C 4889, 2005 WL 6215171, at *1 (N.D. Ill. Dec. 22,
2005); Gambo, 2005 WL 3542485, at *7. And the court has concluded that at least
preliminarily, Brand has presented sufficient evidence of such a practice at the 112th facility.
Comcast next points to the inconsistent positions taken by the plaintiffs in Brand v.
Comcast Corporation, No. 11 CV 8471 (N.D. Ill.), the currently pending employment
discrimination case involving some of the same plaintiffs who are parties to this FLSA
5
Pointing to the distinctive collective bargaining agreements governing employment terms
and conditions at the Cortland, Oswego, and Carol Stream facilities, Comcast argues that
collective action is inappropriate for this additional reason. In light of the court’s conclusion
that notice should be limited to the 112th facility, the court need not address this argument
for that facility is not governed by a collective bargaining agreement.
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action, to argue that Brand and the opt-in plaintiffs are not similarly situated to other line
technicians. Comcast contends that the plaintiffs’ argument in that case—they allege that
Comcast racially discriminated against employees at the 112th facility—precludes a finding
at this first stage that Brand and other potential plaintiffs were victims of an unlawful
common policy or plan under the FLSA. As Brand argues, to the extent that this other
federal action requires the court to make a determination about the credibility of Brand’s and
opt-in plaintiff’s assertions in this FLSA action, such determinations is not appropriate at this
first stage for accurate credibility assessments are difficult to make without the benefit of full
discovery. See Anyere, 2010 WL 1542180, at *3; Russell, 575 F.Supp.2d at 935 n.3. In any
event, the court does not see the relevance of the other lawsuit to the issues presented in this
case. The question in this case is whether Comcast violated the FLSA by not providing
overtime pay to its workers, and the question more specifically now is whether Brand has
provided sufficient evidence that he and other similarly situated employees were victims of
a common practice or plan by Comcast to deprive them of their overtime pay. The merits of
the other lawsuit—which remains pending—are irrelevant to the current issues.
As for Brand’s allegations regarding restrictive on-call work, Comcast says that the
work he alleges that line technicians perform while on-call is not work that is entitled to
compensation under the FLSA. This question, however, speaks to the merits of his FLSA
claims rather than the appropriateness of conditional certification. The only question at this
stage is whether Brand has made a sufficient showing demonstrating that he and other
similarly situated employees were victims of a common policy or plan that violated the
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FLSA. The question of whether Comcast violated the FLSA with its on-call policy at the
112th facility is a question for another day. See Russell, 575 F.Supp.2d at 935 (finding that
determination of merits at conditional certification stage is premature); cf. Russell, 721
F.Supp.2d at 815 (“Determination of whether plaintiffs have shown that Illinois Bell actually
violated the FLSA is beyond the scope of a motion for decertification and is therefore
discouraged.”) (citing Doornbos v. Pilot Travel Centers LLC, No. 04-44, 2005 WL 6166032,
at *6 (S.D. Cal. Apr. 27, 2005) (“A determination of whether [defendant’s] policy violated
the law . . . is not an issue properly considered on a motion to decertify.”)); Brennan v. Qwest
Comms. Int’l, Inc., No. 07-2024, 2009 WL 1586721, at *5 (D.Minn. June 4, 2009) (“The
more fundamental problem with [defendant’s] arguments . . . is that they are directed to the
ultimate merits of Plaintiff’s unpaid overtime claims . . . . The central question at issue in the
decertification motion is whether the named plaintiffs and opt-in plaintiffs are similarly
situated, not whether the FLSA was violated.”)). In sum, the court is persuaded that Brand
has made the required “modest factual showing” that he is similarly situated to potential
plaintiffs concerning an unwritten common policy requiring him to perform pre- and postshift work, work during his lunch break, and work while on-call, and that he did not receive
overtime compensation for doing so.
Alternatively, Comcast contends that if conditional certification is allowed, notice
should be limited to line technicians who work or have worked at the same 112th facility as
Brand and the opt-in plaintiffs. Based on the declarations submitted, the court agrees. While
the declarations submitted by Brand—when considered along with Comcast’s
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declarations—are sufficient to establish the modest showing of similarity required to
demonstrate an unwritten common policy of uncompensated work at the 112th facility, he
has failed to present adequate evidence of such a policy at any of Comcast’s other locations.
With the exception of Brand who for a recent period worked “modified duties and/or at a
help desk” at Comcast’s North Avenue Chicago facility (R. 42-1, Pierce Decl. ¶ 6), he and
the opt-in plaintiffs all worked at the 112th facility. None of their declarations contains any
information regarding the practices at other locations and whether at those locations, line
technicians were forced to perform uncompensated work pre-shift, post-shift, during their
lunch breaks, or while on-call. Indeed, an examination of the declarations of other Comcast
line technicians from other facilities would, at least preliminarily, cast doubt on the existence
of such an unwritten policy at those particular locations.
Brand contends that the collective action should not be limited to the 112th facility,
but should include all of Comcast’s Illinois locations. This is so, according to Brand,
because regardless of identical job title and location, line technicians are non-exempt
employees, paid at an hourly rate, perform similar job duties, work nine hours per day, and
are subject to the same company-wide policies. This is possible. But at this point, Brand has
failed to provide adequate evidence corroborating any assertion that line technicians at
Comcast’s other locations are similarly situated to Brand and opt-in plaintiffs at the 112th
facility. Their declarations allege that they have worked with approximately 18 to 30 other
line technicians who all performed the same duties and were subject to the same practices.
(R. 30-2, Brand’s Decl. ¶ 13; Jackson’s Decl. ¶ 14; Farmer’s Decl. ¶ 13; Gunn’s Decl. ¶ 10;
15
Cooper’s Decl. ¶ 14.) But these declarations do not specify if these other line technicians
presently work or have worked at the same 112th facility or a different one. The court sees
no other evidence in Brand’s and the opt-in plaintiffs’ declarations justifying issuing notice
to other Comcast locations.
Accordingly, because at this time there exists no modest factual showing that Brand
and the opt-in plaintiffs are similarly situated to line technicians at Comcast’s other locations,
notice of the lawsuit must be limited solely to the location where they worked. See Berry v.
Quick Test, Inc., No. 11 C 4435, 2012 WL 1133803, at *5-7 (N.D. Ill. Apr. 4, 2012)
(declining to certify nationwide class where plaintiffs failed to show that employees working
at other offices were victims of common policy or plan); Babych v. Psychiatric Solutions,
Inc., No. 09 C 8000, 2011 WL 5507374, at *5 (N.D. Ill. Nov. 9, 2011) (refusing to authorize
notice to employees at other facilities where plaintiff worked at one location and declaration
contained no information regarding practices at other facilities); Collazo v. Forefront Educ.,
Inc., No. 08 CV 5987, 2010 WL 335327, at *2-3 (N.D. Ill. Jan. 28, 2010) (declining to
certify class that included employees at defendant’s Florida offices based only on copies of
web pages that provided job descriptions of similar positions); Shiner v. Select Comfort
Corp., No. 09 C 2630, 2009 WL 4884166, at *4 (N.D. Ill. Dec. 9, 2009) (declining to certify
nationwide class where plaintiff provided no affidavits attesting to nationwide policy);
Molina v. First Line Solutions LLC, 566 F.Supp.2d 770, 788-89 (N.D. Ill. 2007) (limiting
notice to Chicago territory where named plaintiffs had only worked in that territory).
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The parties next dispute the logistics of issuing notice and the wording of that notice.
Comcast objects to Brand’s requests for the phone numbers, social security numbers, and
email addresses of potential plaintiffs. Comcast also requests that to protect the privacy of
potential class members, a third-party administrator should administer notice and that an optin deadline of 60 days, instead of 90, be imposed. Comcast finally objects to certain
statements in Brand’s proposed notice, providing its own proposed notice with suggested
revisions. Brand suggests in response an opt-in period of 75 days; that a claims administrator
of his choice send notice; and that in exchange for last known telephone and social security
numbers, he would accept email addresses. Brand also requests seven days for the parties
to meet and confer to iron out the contested language in the dual notices.
The parties are given seven days to meet and confer. The court, however, issues the
following guidelines regarding the aforementioned disputes. First, the court rejects
Comcast’s request for a third-party administrator. Courts in this district have routinely
rejected such a request for a protective order may alleviate any privacy concerns raised by
giving potential class members’ contact information to Brand’s counsel. See e.g., Anyere,
2010 WL 1542180, at *4; Acevedo v. Ace Coffee Bar, Inc., 248 F.R.D. 550, 554-55 (N.D. Ill.
2008).
The court likewise rejects Brand’s requests for potential plaintiffs’ phone numbers,
social security numbers, and email addresses. To be sure, Brand is entitled to discover
potential plaintiffs’ names and addresses, see Hoffman, 493 U.S. at 169-70, but disclosure
of personal data like social security numbers “is not to be done lightly,” Vennet v. American
17
Intercontinental University Online, No. 05 C 4889, 2006 WL 908030, at *3 (N.D. Ill. Apr.
5, 2006). While email addresses and phone numbers are not as sensitive as social security
numbers, the court finds that this information is not critical to issuing notification of this
lawsuit. Accordingly, the court would require Comcast to turn over only the names and
addresses of potential class members, see Howard, 2009 WL 140126, at *9, and if the notices
are returned as undeliverable, individual phone numbers may be requested, as needed, subject
to production under a protective order limiting the use of that information to tracking
purposes. See Vennet, 2006 WL 908030, at *3 (stating that “people who appear to have no
or little interest in joining the lawsuit” should not “be faced with the possibility of being
contacted by telephone or having additional personal information requested”).
The parties also disagree over the length of the opt-in period deadline. Brand requests
a 90-day deadline or 75 as a compromise, and Comcast requests a 60-day deadline. The
court believes that a 60-day period is a reasonable span of time to give potential plaintiffs
sufficient notice of this lawsuit. See Nehmelman, 822 F.Supp.2d at 765 (concluding 60-day
period was reasonable given “relatively small number of potential class members”);
Smallwood, 710 F.Supp.2d at 753 (noting 60-day opt-in period “provide[d] ample
opportunity for prospective class members to opt-in”); Shiner, 2009 WL 4884166, at *5
(allowing for 60-day opt-in period). The court also suggests that the parties identify a
specific date on the notice as the opt-in deadline so as to prevent confusion.
With these guidelines in mind, the court finds that the best course is to allow Brand’s
counsel and defense counsel to meet and confer to devise a fair and accurate notice that is
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acceptable to both sides. The parties are given seven days to meet and confer regarding the
outstanding differences between the two proposed notices. Once an agreed-upon proposed
notice has been reached, the parties shall submit that revised notice for this court to review.
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Conclusion
For the foregoing reasons, Plaintiff’s Motion in Support of Judicially Supervised
Notice Under 29 U.S.C. § 216(b) is granted in part and denied in part. It is granted to the
extent that Brand is authorized to send notice, with the modifications described above, to the
identified class of potential plaintiffs who works or has worked at the 112th facility within
the time frame specified by the proposed notice. It is denied to the extent that Brand requests
notice be sent to employees at other Comcast facilities. The parties are given seven days to
meet and confer regarding the outstanding differences in language between the two proposed
notices. Once the parties have arrived at an agreed-upon proposed notice, they shall submit
that proposed notice for this court’s review.
ENTER:
_________________________________
Young B. Kim
United States Magistrate Judge
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