Lokhandwala et al v. KFC Corporation
MEMORANDUM Opinion and Order Signed by the Honorable John Robert Blakey on 1/23/2018. Mailed notice(gel, )
UNITED STATES DISTRICT COURT
FOR THE NORTHERN DISTRICT OF ILLINOIS
AFZAL LOKHANDWALA, et al.,
Case No. 17-cv-5394
Judge John Robert Blakey
MEMORANDUM OPINION AND ORDER
This diversity case arises out of a dispute over a franchise agreement
between Defendant KFC Corporation and Plaintiff Afzal Lokhandwala, a KFC
Plaintiff 1 alleges that Defendant breached their agreement by
unreasonably attempting to block him from telling customers that his KFC
franchises offer Halal chicken.
Plaintiff amended his complaint in August 2017. . Defendant moved to
dismiss that complaint for failure to state a claim, , and then filed a
counterclaim seeking declaratory and injunctive relief and attorney’s fees, pursuant
to the franchise agreement, . Plaintiff moved to dismiss the counterclaim for
failure to state a claim. . For the reasons explained below, this Court grants
both motions to dismiss.
The Complaint’s Allegations
Plaintiff owns and operates eight KFC franchises in Illinois.  ¶ 1. He
Lokhandwala’s KFC franchises appear on the docket as Plaintiffs, but this Court refers only to
“Plaintiff” in the opinion for easier reading, since Lokhandwala represents his franchises’ interests.
opened his first franchise in 2002, at which point he entered into a franchise
agreement with Defendant. Id. ¶ 21. Plaintiff opened his second franchise in 2006
and his third in 2010 before expanding to eight total franchises in 2012. Id. ¶ 25.
Each franchise operates under an identical franchise agreement. Id. ¶ 9.
Plaintiff says he identified selling Halal chicken as a lucrative business
opportunity as early as 2002, when he opened his first franchise. Id. ¶ 19. “Halal”
refers to food prepared in accordance with Islamic laws and customs. Id. When
Plaintiff discussed selling Halal chicken in 2002, Defendant’s Franchise Director,
Ken Taft, promised Plaintiff that Defendant would approve him selling Halal
chicken. Id. ¶¶ 17, 20. Taft confirmed in a 2016 email to Plaintiff that “KFCC did
indeed approve the use of Halal chicken.” Id. ¶ 22.
Thus, with Defendant’s “full knowledge and approval,” Plaintiff started
marketing and selling Halal chicken in his original franchise after Taft helped him
find a Halal-certified (and KFC-approved) poultry processor. Id. ¶ 23. Plaintiff
says that several of Defendant’s executives “regularly” visited his first franchise and
knew that he sold Halal chicken. Id. ¶ 24. Selling Halal chicken proved quite
lucrative—so lucrative that Plaintiff selected the locations for the five franchises he
opened in 2012 because of their proximity to Muslim communities. Id. ¶¶ 25, 27.
From 2003 through early 2017, all of the chicken-on-the-bone (as distinct
from other chicken products, like chicken tenders) that Plaintiff’s stores sold came
from Halal-certified poultry processors that KFC approved. Id. ¶ 29. At present, 75
percent of Plaintiff’s chicken-on-the bone comes from Halal-certified processors. Id.
Consistent with both Illinois law on Halal foods and Islamic rules, Plaintiff’s
franchises separate Halal and non-Halal products from each other and inform
customers that they sell both Halal and non-Halal products. Id. ¶ 115.
Plaintiff always bought his chicken-on-the-bone from processors that the
Islamic Society of Washington Area (ISWA) certified as Halal-compliant. Id. ¶¶ 34,
35. From 2003 through October 2016, multiple processors gave Plaintiff copies of
their annual ISWA certificates confirming their Halal certifications.
Id. ¶ 36.
Plaintiff says that, from 2003 until late 2016 or early 2017, Defendant approved the
sale of Halal chicken in Plaintiff’s stores, helped him find Halal-certified processors
and distributors, and allowed him to obtain the annual ISWA certificates. Id. ¶ 41.
In late 2016 or early 2017, however, Defendant changed course and
demanded that Plaintiff stop marketing his products as Halal. Id. ¶ 49. Defendant
made this demand based upon a 2009 KFC policy that prohibits franchisees from
making religious dietary claims about KFC products. Id. The policy explains that
KFC restaurants cannot offer Halal or Kosher foods for two reasons: (1) people have
requirements; and (2) Defendant cannot certify that restaurant preparation and
cooking processes would not lead to cross-contamination between the Halal and
non-Halal (or Kosher and non-Kosher) foods. [27-2].
Plaintiff says that this policy contradicts the representations that Defendant
made to him when he opened stores in 2010 and 2012, and runs contrary to
Defendant allowing him to continue advertising Halal products in his stores after
the 2009 policy took effect.  ¶ 51. In fact, Plaintiff says that Defendant failed to
disclose the policy during negotiations for Plaintiff to open new franchises in 2012,
and then approved Plaintiff’s request to offer Halal gravy in his stores. Id. ¶¶ 58,
63. Also, the franchise agreement does not mention the policy. Id. ¶ 50.
When Defendant ordered Plaintiff to stop marketing his products as Halal,
Defendant also told Plaintiff to remove signs from his stores that disclosed the
Halal status, names, and addresses of Plaintiff’s chicken processors and
distributors. Id. ¶¶ 73, 76. Plaintiff believes that Illinois regulations require him to
post such signs because he certified his franchises as Halal Registered Brokers with
the Illinois Department of Agriculture in 2017. Id. ¶¶ 72, 73.
To survive a motion to dismiss under Federal Rule of Civil Procedure
12(b)(6), a complaint must provide a “short and plain statement of the claim”
showing that the pleader merits relief, Fed. R. Civ. P. 8(a)(2), so the defendant has
“fair notice” of the claim “and the grounds upon which it rests.” Bell Atl. Corp. v.
Twombly, 550 U.S. 544, 555 (2007) (quoting Conley v. Gibson, 355 U.S. 41, 47
(1957)). A complaint must also contain “sufficient factual matter” to state a facially
plausible claim to relief.
Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting
Twombly, 550 U.S. at 570).
A facially plausible claim “allows the court to draw the reasonable inference
that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678
(citing Twombly, 550 U.S. at 556). This plausibility standard “asks for more than a
sheer possibility that a defendant has acted unlawfully.” Williamson v. Curran, 714
F.3d 432, 436 (7th Cir. 2013). Thus, “threadbare recitals of the elements of a cause
of action, supported by mere conclusory statements, do not suffice.” Limestone Dev.
Corp. v. Vill. of Lemont, 520 F.3d 797, 803 (7th Cir. 2008).
In evaluating a complaint, this Court accepts all well-pleaded allegations as
true and draws all reasonable inferences in the plaintiff’s favor. Iqbal, 556 U.S. at
678. This Court does not, however, accept a complaint’s legal conclusions as true.
Brooks v. Ross, 578 F.3d 574, 581 (7th Cir. 2009). On a motion to dismiss, this
Court may consider the complaint itself, documents attached to the complaint,
documents central to the complaint and to which the complaint refers, and
information properly subject to judicial notice. Williamson, 714 F.3d at 436.
The legal standard articulated here also applies to a motion to dismiss a
counterclaim. Cozzi Iron & Metal, Inc. v. U.S. Office Equip., Inc., 250 F.3d 570, 574
(7th Cir. 2001).
Defendant’s Motion to Dismiss
Plaintiff asserts three claims: declaratory and injunctive relief concerning his
rights under the franchise agreement (Count I); breach of contract (Count II); and
promissory estoppel (Count III).
Defendant seeks to dismiss all three claims,
arguing that the valid franchise agreement entitles Defendant to control how
Plaintiff markets products at his KFC franchises. This Court addresses the first
two claims in tandem before turning to the promissory estoppel claim.
As a preliminary matter, the franchise agreement contains a choice-of-law
provision requiring that Kentucky law govern any disputes about the agreement.
[27-1] 2 § 20.8. Under Illinois law, which this Court follows on choice-of-law issues
when sitting in diversity, a court honors a contract’s choice-of-law provision as long
as the parties have a valid contract. See Medline Indus. v. Maersk Med. Ltd., 230 F.
Supp. 2d 857, 861–62 (N.D. Ill. 2002). Because this Court has no reason to doubt
the franchise agreement’s validity, as discussed below, Kentucky law controls here.
Counts I and II: Declaratory and Injunctive Relief and
Breach of Contract
Together, Counts I and II allege that Defendant violated the franchise
agreement by unreasonably barring Plaintiff from marketing Halal products in his
stores, and ask this Court to order that Plaintiff may represent to customers that he
sells Halal products.
 ¶¶ 91–125.
Defendant argues that the franchise
agreement’s plain language gives Defendant “the absolute right” to approve or
prohibit any advertising or promotional claims regarding KFC products. See  at
7. This Court agrees.
Under Kentucky law, in the absence of any ambiguity, courts must enforce a
contract strictly according to its terms and must give those terms their ordinary
meaning. Ky. Shakespeare Festival, Inc. v. Dunaway, 490 S.W.3d 691, 694 (Ky.
2016) (citing Wehr Constructors, Inc. v. Assurance Co. of Am., 384 S.W.3d 680, 687
(Ky. 2012)). Also, Kentucky courts construe a contract holistically, “giving effect to
For clarity, this Court cites to the copy of the franchise agreement that Defendant attached to its
motion. [27-1]. Plaintiff attached a copy of the franchise agreement to his amended complaint, but
he combined the agreement with numerous other documents in one exhibit. See [23-2].
all parts and every word in it if possible.” Cantrell Supply, Inc. v. Liberty Mut. Ins.
Co., 94 S.W.3d 381, 384–85 (Ky. Ct. App. 2002). Put differently, Kentucky law
favors interpretations that do not render parts of a contract superfluous.
Terminal, LLC v. Farris, No. 5:10-cv-00040-R, 2010 WL 2178512, at *3 (W.D. Ky.
May 27, 2010) (citing City of Louisa v. Newland, 705 S.W.2d 916, 918 (Ky. 1986)).
In relevant part, the franchise agreement provides:
“Franchisee will strictly comply with the requirements and instructions of
KFC regarding the use of the trademarks, trade names and service marks
in connection with the Approved Products and the Outlet.” [27-1] § 3.7.
“Franchisee will take such action and precautions as necessary to assure
that: (h) only signs and menuboards, advertising and promotional
material, equipment,” and other supplies “which meet KFC’s standards
and specifications (as established from time to time) are used at the
Outlet or in connection with its business.” Id. § 5.3(h).
“No failure, forbearance, neglect or delay of any kind or extent on the part
of KFC in connection with” enforcing and exercising rights under the
franchise agreement “shall affect or diminish KFC’s right to strictly
enforce and take full benefit of each provision of this Agreement at any
time.” Id. § 20.4.
“No custom, usage, concession or practice with regard to this Agreement,
the Franchisee or KFC’s other Franchisees shall preclude at any time the
strict enforcement of this Agreement (upon due notice) in accordance with
its literal terms.” Id.
“No waiver by KFC of any performance of any provision of this agreement
shall constitute or be implied as a waiver of KFC’s right to enforce such
provisions at any future time.” Id.
“This Agreement constitutes the [parties]’ entire understanding and
agreement” and “supersedes all prior and contemporaneous
understandings and agreements of the parties.” Id. § 20.5.
Section 3.7 instructs Plaintiff to “strictly comply” with Defendant’s
requirements, while section 5.3(h) plainly gives Defendant control over advertising
and promotional material. Moreover, section 20.4’s waiver provisions make clear
that Defendant can enforce the franchise agreement at any time, regardless of any
past failures to enforce or past contradictory practices.
Lastly, section 20.5
specifically provides that the franchise agreement constitutes the parties’ complete
agreement and supersedes any other agreements between the parties. This Court
sees no ambiguity in the franchise agreement, and thus must construe it strictly
according to the ordinary meaning of its terms.
Ky. Shakespeare Festival, 490
S.W.3d at 694. Under the franchise agreement, Defendant has every right to bar
Plaintiff from advertising his products as Halal, even if Defendant allowed that
advertising in the past.
Plaintiff argues that, because the contract is either silent or ambiguous as to
whether he may make “truthful disclosures” about Halal products that he obtains
from Halal-certified suppliers, this Court should consider extrinsic evidence
regarding the parties’ past conduct.  at 10. In Plaintiff’s view, Defendant “can
no more prohibit” him from disclosing that he offers Halal products “than it can
prohibit him from explaining that breast meat is white and wing meat is dark.” Id.
Here, Plaintiff suggests that he seeks only the ability to answer occasional customer
questions about Halal products, just as he could answer customer questions about
whether wings contain dark meat. But Plaintiff’s own declaration states that he
has “marketed” Halal products since he opened his first franchise in 2002; the
declaration also attributes $1,000,000 in gross annual revenue from four of his
franchises to selling (and advertising) Halal foods. [23-3] ¶¶ 16, 34. And Plaintiff’s
complaint characterizes his actions as “advertising” Halal products. See, e.g.,  ¶
The franchise agreement unambiguously entitles Defendant to control
Plaintiff’s advertising or marketing at his franchises. [27-1] §§ 3.7, 5.3(h).
That said, Plaintiff’s argument above implies that truthful statements cannot
“Advertising” means attracting the public’s
attention to something, usually to sell that something.
contain truthful statements, such as a product’s dimensions. The fact that Plaintiff
truthfully described his chicken products as Halal when he marketed them does not
remove those communications from the advertising realm that Defendant
unambiguously has complete control over, per the franchise agreement. Besides,
courts regularly uphold merger or integration clauses like section 20.5 and
accordingly refuse to consider extrinsic evidence meant to contradict the writing.
See, e.g., Papa John’s Int’l, Inc. v. Dynamic Pizza, Inc., 317 F. Supp. 2d 740, 745
(W.D. Ky. 2004) (citing KFC Corp. v. Darsam Corp., 543 F. Supp. 222 (W.D. Ky.
1982)); Krol v. Siegel, No. 15-cv-6364, 2016 WL 1020579, at *5 (N.D. Ill. Mar. 15,
2016) (applying Kentucky law and also citing Darsam).
Given the franchise
agreement’s unambiguous language on advertising and its integration clause, this
Court likewise declines to consider any extrinsic evidence.
Extrinsic evidence aside, Plaintiff also argues that Defendant’s refusal to
allow him to display signs about his Halal offerings and suppliers forces him to
violate Illinois regulations about Halal food transparency; thus, he says he needs
declaratory relief. See, e.g.,  ¶¶ 73, 85, 105 (citing Ill. Admin. Code tit. 8, §
Plaintiff misinterprets the Halal regulations.
True, a “dealer” must
comply with applicable provisions of the Illinois Halal Food Act. § 190.90. But
Illinois defines “dealer” as “any establishment that advertises, represents, or holds
itself out” as “selling, preparing, or maintaining” Halal food. Ill. Admin. Code tit. 8,
§ 190.10. In other words, if Plaintiff ceases advertising his products as Halal, the
Illinois regulations about Halal foods no longer apply to him.
Finally, Plaintiff claims that Defendant breached the contract by making
unreasonable demands that he stop marketing his products as Halal. See  at 7.
According to Plaintiff, the franchise agreement’s recital clause and the introduction
to section 5.3 apply reasonableness requirements to Defendant’s actions.
relevant part, those provisions read:
The franchise agreement “places detailed and substantial obligations on
the Franchisee including strict adherence to KFC’s reasonable present and
future requirements regarding menu items, advertising, physical
facilities, etc.” [27-1] § 2 (emphasis added).
“During the License Term, the Franchisee will strictly comply with all
reasonable standards, specifications, processes, procedures, requirements,
and instructions of KFC regarding the operation of the business which
now exist or may be established from time to time, and the Franchisee
will take such action and precautions as necessary to assure that: . . . .”
Id. § 5.3 (emphasis added).
This Court disagrees with Plaintiff’s contract interpretation. Although this
Court ordinarily must credit a plaintiff’s allegations on a motion to dismiss, Iqbal,
556 U.S. at 678, contract interpretation presents a question of law, E.T. Prods., LLC
v. D.E. Miller Holdings, Inc., 872 F.3d 464, 467 (7th Cir. 2017). This Court does not
automatically accept a complaint’s legal conclusions. Brooks, 578 F.3d at 581.
Kentucky law instructs this Court to interpret the franchise agreement by
giving effect to as much of the contract as possible without rendering portions of it
superfluous. See Cantrell Supply, 94 S.W.3d at 384–85; JSC Terminal, 2010 WL
2178512, at *3. Section 5.3 has 21 subsections, eight of which contain the words
“reasonable” or “reasonably.” [27-1] §§ 5.3(b), (c), (i), (j), (k), (o), (s), (t). Notably,
section 5.3(h), pertaining to advertising, contains no “reasonable” language.
Construing section 5.3’s introductory language about “reasonable standards” to
apply to every subsection would render the eight uses of “reasonable” or
“reasonably” superfluous, contradictory to how Kentucky law directs this Court to
interpret the contract. See JSC Terminal, 2010 WL 2178512, at *3. Besides, the
“and” between the first and second clauses in section 5.3 indicates that the first
clause provides only a general instruction to Plaintiff and does not modify the 21
As for the recital in section 2, its unambiguous language indicates that it
does not provide an exhaustive list of Plaintiff’s obligations under the franchise
agreement. The pertinent part of section 2 ends with “etc.,” indicating that unlisted
obligations exist. And that section begins by saying that the franchise agreement
places many obligations on Plaintiff, “including” adhering to Defendant’s
“reasonable present and future requirements.”
[27-1] § 2 (emphasis added).
“Including” here essentially means “including, but not limited to.”
expressing any view on whether Defendant acted reasonably by instructing Plaintiff
not to advertise his products as Halal, this Court finds that the franchise agreement
does not impose any specialized, overarching reasonableness requirement to
Defendant’s decisions about advertising.
After strictly construing the franchise agreement in accordance with
Kentucky law, Ky. Shakespeare Festival, 490 S.W.3d at 694, this Court finds that
the franchise agreement unambiguously authorizes Defendant to control Plaintiff’s
advertising in the manner alleged here. Thus, this Court dismisses Counts I and II
Count III: Promissory Estoppel
Count III alleges that this Court must enforce Defendant’s promises that
Plaintiff could sell and market Halal foods, given Plaintiff’s reasonable reliance
upon Defendant’s promises and Defendant’s longstanding custom of not enforcing
the 2009 policy against Plaintiff.
 ¶¶ 126–37.
This claim fails because
Kentucky law does not allow promissory estoppel claims when the parties have a
valid contract. See, e.g., Nash-Finch Co. v. Casey’s Foods, Inc., No. 6:15-cv-00086GFVT, 2016 WL 7106395, at *8 (E.D. Ky. Dec. 5, 2016) (explaining that promissory
estoppel does not “give a party to a negotiated commercial bargain a second bite at
the apple in the event it fails to prove breach of contract”); Shane v. Bunzl Distrib.
USA, Inc., 200 F. App’x 397, 404 (6th Cir. 2006) (predicting the Kentucky Supreme
Court’s holding based upon the “widely accepted principle” that promissory estoppel
applies “only in the absence of an otherwise enforceable contract”).
Even though Plaintiff pleads promissory estoppel “in the alternative,” his
claim fails because he never alleges that the parties lack a valid contract. In fact,
his complaint acknowledges that a valid contract (the franchise agreement) exists
between the parties,  ¶¶ 8–9, and his other two claims depend entirely upon the
franchise agreement’s validity.
Thus, Plaintiff cannot succeed on a promissory
estoppel claim, and this Court dismisses Count III with prejudice. See Nash-Finch,
2016 WL 7106395 at *8.
Plaintiff’s Motion to Dismiss
Defendant’s counterclaim seeks declaratory and injunctive relief concerning
its rights under the franchise agreement to enforce the 2009 no-Halal policy.  at
50–51. Defendant also alleges that section 20.3 of the franchise agreement entitles
it to collect attorney’s fees.
Id. at 51.
Plaintiff argues that Defendant’s
counterclaim fails because it presents issues already before this Court and because
section 20.3 does not apply here.  at 20. This Court agrees.
When a counterclaim “merely restates an issue already before this Court,”
this Court should strike or dismiss the “repetitious and unnecessary” pleading.
United States v. Zanfei, 353 F. Supp. 2d 962, 965 (N.D. Ill. 2005); see also Marlow
Indus., Inc. v. Sealy, Inc., No. 5:17-056-DCR, 2017 WL 3319377, at *2 (E.D. Ky.
Aug. 3, 2017) (dismissing a counterclaim under the “mirror image rule” because the
counterclaim and complaint had “complete identity of factual and legal issues”).
The mirror image rule fits this case to a T.
Plaintiff’s complaint sought “a
declaration of the contract’s meaning,” so Defendant’s counterclaim “seeking to
enforce the contract is repetitious and unnecessary.” Tenneco Inc. v. Saxony Bar &
Tube, Inc., 776 F.3d 1375, 1379 (7th Cir. 1985).
Defendant argues that its request for attorney’s fees under the franchise
agreement sufficiently distinguishes the counterclaim from Plaintiff’s complaint to
allow the counterclaim to proceed.  at 13. Setting aside the legal merits of that
argument, the request for attorney’s fees cannot save the counterclaim because
section 20.3 plainly does not allow Defendant to collect attorney’s fees here. Section
20.3 provides: “If KFC institutes and prevails entirely in any action at law or in
equity against the Franchisee,” based at least in part upon the franchise agreement,
then “KFC shall be entitled to recover, in addition to any judgment entered in its
favor, reasonable attorney’s fees.” [27-1] § 20.3 (emphasis added). That provision
contains no ambiguities, so this Court must construe it strictly and must assign its
terms their ordinary meanings. Ky. Shakespeare Festival, 490 S.W.3d at 694. To
recover attorney’s fees, KFC must institute, or start, the action. [27-1] § 20.3. KFC
did not start this action; Plaintiff did when he filed his original complaint. Thus,
KFC cannot recover attorney’s fees here.
This Court dismisses Defendant’s
counterclaim with prejudice.
This Court grants Defendant’s motion to dismiss  with prejudice and
grants Plaintiff’s motion to dismiss  with prejudice. All dates and deadlines are
stricken. Civil case terminated.
Dated: January 23, 2018
John Robert Blakey
United States District Judge
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