Priddy v. Atlantic Specialty Insurance Company et al

Filing 50

OPINION AND ORDER DENYING in part and GRANTING in part 31 MOTION for Summary Judgment filed by Atlantic Specialty Insurance Company, Brentwood Services Administrators, Inc. The Motion is DENIED as to Plaintiff's claim fo r breach of contract relating to eligibility for coverage under the Policy. The Court concludes as a matter of law that Plaintiff was, in fact, "under dispatch" at the time of the accident as the term is defined in the Policy and that he s ubstantially complied with the claims provisions, thereby making him eligible for coverage under the Policy. The Court, sua sponte, finds that there is no genuine dispute of fact on these issues and Plaintiff is GRANTED summary judgment on those iss ues. Defendant's Motion for Summary Judgment is GRANTED as to all remaining breach of contract issues and all other claims. The Defendants' Motion to Strike 41 is DENIED as MOOT. The Defendants' Motion for Oral Argument 43 is DENIED. Signed by Judge Holly A Brady on 6/24/2020. (mrm)

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UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF INDIANA
FORT WAYNE DIVISION
KENNETH PRIDDY,
Plaintiff,
v.
ATLANTIC SPECIALTY INSURANCE
COMPANY and BRENTWOOD
SERVICES ADMINISTRATORS, INC.
Defendants.

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CASE NO.: 1:17-CV-000456-HAB

OPINION AND ORDER
This case comes before the Court following a series of unfortunate events resulting in the
Plaintiff’s serious injury and leading to the instant insurance coverage dispute. Before the Court is
Defendants, Atlantic Specialty Insurance Company (“ASIC”) and Brentwood Services
Administrators, Inc.’s (“Brentwood”), Motion for Summary Judgment filed on February 3, 2020.
(ECF No. 31.) Plaintiff, Kenneth Priddy (“Priddy”), responded in opposition on March 24, 2020,
to which the Defendants replied. Along with their reply, Defendants filed a Motion to Strike certain
evidence relied upon by Priddy in his response (ECF No. 41), and a request for oral argument on
their motions (ECF No. 43). For the following reasons, the Motion for Summary Judgment will be
DENIED in part and GRANTED in part. The remaining motions will be DENIED.
APPLICABLE STANDARD
Summary judgment is appropriate “if the movant shows that there is no genuine dispute as
to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P.
56(a). The movant bears the initial responsibility of informing the district court of the basis of its
motion, and identifying those portions of designated evidence that demonstrate the absence of a

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genuine issue of material fact. See Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). After “a
properly supported motion for summary judgment is made, the adverse party must set forth specific
facts showing that there is a genuine issue for trial.” Anderson v. Liberty Lobby, Inc., 477 U.S.
242, 250 (1986) (quotation marks and citation omitted).
A factual issue is material only if resolving the factual issue might change the outcome of
the case under the governing law. See Clifton v. Schafer, 969 F.2d 278, 281 (7th Cir. 1992). A
factual issue is genuine only if there is sufficient evidence for a reasonable jury to return a verdict
in favor of the non-moving party on the evidence presented. See Anderson, 477 U.S. at 248. In
deciding a motion for summary judgment, the court “may not ‘assess the credibility of witnesses,
choose between competing reasonable inferences, or balance the relative weight of conflicting
evidence.’” Bassett v. I.C. Sys., Inc., 715 F. Supp. 2d 803, 808 (N.D. Ill. 2010) (quoting Stokes v.
Bd. of Educ. of the City of Chi., 599 F.3d 617, 619 (7th Cir. 2010)). Instead, it must view all the
evidence in the record in the light most favorable to the non-moving party and resolve all factual
disputes in favor of the non-moving party. See Anderson, 477 U.S. at 255.
FACTUAL BACKGROUND
With few exceptions, the parties are in agreement as to the underlying facts. Where facts
are disputed, the Court, as it must, will resolve the disputes in Priddy’s favor as he is the nonmovant. Mindful of this, the facts are as follows:
A. The Accident
At the time of the events giving rise to this lawsuit, Priddy was a full-time over-the-road
truck driver working under an independent contractor agreement with Combined Transported
Systems, LLC, (“Combined”). (Dep. of Kenneth Priddy at 14, ECF No. 33-4; Am. Compl. ¶13,

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ECF No. 5). In the late evening of May 1, 2017, Priddy was struck by a vehicle on the shoulder
of I-69. (Priddy Dep. at 58).
The story begins a day earlier in Middleton, Ohio when Combine dispatched Priddy to
deliver a load to Middleton and pick up a new load for eventual delivery to LaPorte, Indiana. After
picking up the new load, Priddy returned to Indiana in the early morning hours of May 1, 2017.
He parked his semi-tractor and trailer at the Marathon truck stop in Waterloo, Indiana, as was his
regular practice when he was off duty. (Id.) Priddy, now off-duty, left the load at the truck stop
and drove home in his personal vehicle, a Ford F150 pickup. Priddy testified that when he returned
his truck to Waterloo, he would mark himself off-duty “because that’s where the truck stops.” (Id.
at 70.)
Later that evening, Priddy returned to the Marathon in his F150 with the intention of
delivering his load to LaPorte, as Combined requested him to do. When Priddy arrived at his truck
he was “on duty.” (Priddy Dep. at 70: “From the time I get to my tractor and do my pre-trip, the
minute I show at my truck there’s a 15 minute window that you have to do a pre-trip, start your
truck, let it air up, check your lights, check your tires. So the minute I get to my truck starts my
day.”) Priddy completed a routine pre-trip inspection of his truck and, while doing so, realized he
had forgotten his briefcase which contained his personal effects in addition to load paperwork,
such as his logbook and overweight permits.1 According to Priddy, “[i]f I get caught without a
permit I’m in big trouble. I can lose my license.” (Priddy Dep. at 76; see also id. at 80, referencing

 Overweight permits dictate the roads a driver is permitted to take with an overweight load. (Priddy Dep.
at 58, 75.) The Marathon truck stop where Priddy routinely parked his tractor/trailer was part of his
permit route. (Id.at 64.) Priddy’s home was not.
1

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the permits and stating, “I can’t – you can’t move without that stuff.”).2 Priddy then left the tractortrailer running, returned to his F150, and proceeded to drive toward his home in Garrett, Indiana
to retrieve his briefcase.
Priddy was driving southbound on Interstate 69 when he observed a vehicle in front of him
traveling slowly and erratically. He passed the driver and proceeded southbound on I-69. After he
passed the driver, he noticed a police officer in the grass median of the highway. He slowed his
vehicle, pulled over to the shoulder on the right side of the road, and exited his vehicle. As he was
standing on the side of the road attempting to flag down the police officer, he was struck by the
erratic driver, sustaining injuries to his legs, head, eyes, and back. (Priddy Dep. at 100).
B. The Policy
ASIC issued a group policy of Occupational Accident Insurance to policyholder Rediehs
Freightlines, Inc. (“Rediehs”) and its subsidiary and affiliated companies, including Combined
under Policy Number 216-000261, hereafter “the Policy” (Decl. of Larry Wagner ¶ 5, ECF No.
33-3). Under the Policy, independent contractors of Rediehs and Combined could enroll for Policy
coverage. (Id. ¶ 6). Priddy enrolled in coverage under the Policy through Combined prior to May
1, 2017. (Wagner Decl. ¶ 6).
The Policy contains basic coverage provisions and definitions addressing who is eligible
to become an Insured Person under the Policy:
ELIGIBILITY
You are eligible to become an Insured Person provided You are at least eighteen (18)
years of age, under Dispatch (i.e. Actively at Work), have completed enrollment material
on file with the Policyholder, if required, and You are:
Class I:

The Court takes judicial notice of Ind. Code § 9-20-6-11(a) which requires permits issued pursuant to
that chapter to: (1) be carried in or on the vehicle or other object to which the permit refers; and (2) be
open to inspection by a police officer. 

2

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An Actively at Work Owner-Operator who is enrolled for coverage under the Policy.
…
(ECF No. 33-3, at 9)(emphasis in original).
The Policy further defines its terminology in Section IX:
Actively At Work means that You are under Dispatch an average of thirty (30) hours each
week.
***
Dispatch means when You are:
1. in route to pick up a load;
2. picking up a load;
3. in route to deliver a load;
4. unloading a load;
5. in route after dropping off a load;
6. waiting for a load if You are not at home;
7. required to perform services by or for a motor carrier; or
8. performing activities to comply with federal or state laws to satisfy motor carrier or
commercial driving requirements.
Dispatch must be authorized by the Policyholder. Dispatch does not include an Injury
during usual travel between, to, and from work or a bona fide leave of absence or vacation.
(ECF No. 33-3 at 25–26).
The Policy further contains the following relevant claim provisions in Section VII:
Claim Forms. We will send the claimant Proof of Loss (claim) forms within fifteen (15)
days after We receive notice….
Proof of Loss. Written Proof of Loss, acceptable to Us, must be sent within ninety (90)
days of the date of the loss….We have the right to investigate the Proof of Loss and any
relevant documents which You will make available to Us upon request.
(ECF No. 33-3 at 23).
C. The Claim
On May 2, 2017, ASIC received an initial loss notice regarding Priddy’s injury. (Wagner
Decl. ¶ 7.) Brentwood is the claims administrator for ASIC and administered claims under the

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Policy. Brentwood assigned Priddy’s claim to Senior Claims Adjuster Amberly Clemons. (Id.
¶10.) On May 2, 2017, Clemons sent correspondence to Priddy confirming receipt of the loss
notice and requesting a completed Proof of Loss/Claim Form along with a blank form. (ECF No.
33-3, pp. 34–45.) On May 10, 2017, Clemons sent Priddy the first Reservation of Rights letter
setting forth the various grounds for reserving rights under the Policy and requesting certain
documents and information. (Id. pp. 46–8.) This information was sent to Priddy’s home address.
However, Priddy was admitted to the hospital for ninety days and did not receive the Proof of
Loss/Claim Form.
On May 11, 2017, a private investigator hired by the Defendants interviewed Priddy while
he was recovering at the hospital. On May 16, 2017, Clemons sent follow-up correspondence to
Priddy, again to his residence, repeating the request for the completed Proof of Loss/Claim Form
and outlining the Proof of Loss provisions in the Policy. (ECF No. 33-3, pp. 49–50.)
On May 23, 2017, Clemons received a letter of representation from Priddy’s counsel and
began directing all correspondence to counsel. Counsel obtained a copy of the Proof of Loss/Claim
Form and submitted it to Brentwood on June 21, 2017, as well as a signed medical authorization
form. The Proof of Loss/Claim Form, however, was not signed by Priddy. Further, Priddy testified
that he had never seen the form. (Priddy Dep. at 34). Clemons, in turn, forwarded to counsel the
police report of the accident Brentwood had obtained.
Thereafter, Clemons sent Reservation of Rights Letters to Priddy on May 24, 2017, June
21, 2017, June 26, 2017, July 25, 2017, August 8, 2017, August 30, 2017 and October 2, 2017.
Each of these letters stated that there was a question as to whether Priddy was “under dispatch,”
as defined by the Policy, requested a completed and signed Proof of Loss/claim form, a statement
from Priddy “regarding the facts of loss and injuries,” as well as additional documents for

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Brentwood to determine coverage. (See generally, ECF No. 33-3). On August 14, 2017, Priddy,
through counsel, refused to provide a recorded statement and has not, to date, provided such a
statement. However, nowhere in the Policy or in the reservation of rights letter sent to Priddy was
Priddy asked or required to provide a recorded statement.
To date, the Defendants have made no coverage determination as they contend Priddy has
failed to comply with the claim provisions.
D. Other Coverages and Facts Pertinent Thereto
The Policy provides additional benefits including Accidental Dismemberment (“AD”) and
Continuous Total Disability (“CTD”) Benefits. In relevant part, the AD Benefit provides as
follows:
If Injury to You results in any one of the Covered Losses specified below, within
the Accident Commencement Period shown in the Schedule, We will pay the
Percentage of the Principal Sum indicated below.
***
For purposes of the Accidental Dismemberment Benefit, Loss will mean:
Loss of a hand or foot means complete severance through or above the wrist or
ankle joint. Loss of sight of an eye means total and irrecoverable loss of the entire
sight in that eye. Loss of thumb and index finger means complete severance through
or above the metacarpophalangeal joint of both digits.
(ECF No. 33-3 at 13). The Accident Commencement Period for AD claims is found in Section II
of the Policy and provides that the injury must occur within 365 days from the date of the injury.
(ECF No. 33-3 at 11).
The Policy contains the following relevant provisions regarding the CTD Benefit:
If a Covered Injury to You resulting in Temporary Total Disability, subsequently results
in Continuous Total Disability, We will pay the Continuous Total Disability Benefit
specified below, provided:
***
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3.
You have been granted a Social Security Disability Award for Your disability (If
You cannot meet the credit requirement for a Social Security Award, You cannot qualify
for the Continuous Total Disability Benefit even if You would otherwise qualify);
***
E. Sunset Period: If You are not granted a Social Security Award for Your disability
within two (2) years of the Injury, You cannot qualify for a Continuous Total
Disability Benefit even if You would otherwise qualify.
(ECF No. 33-3 at 16–17).
Since his accident, Priddy has reported vision changes to his right eye and described his
vision in that eye as similar to “looking through a straw.” (Priddy Dep. at 22). Despite this vision
impairment, Priddy can still drive his personal vehicle and passed an Indiana BMV vision test.
(Id.) Priddy has no vision restrictions on his license and does not require contacts or glasses to
drive. Priddy no longer has his commercial driver’s license and states that he knew he would not
be able to pass the required physical exam. He testified that his vision issues are “constant” and
that he sometimes has to close his eye to read. (Id. at 109). However, when asked if any of his
doctors told him that he should not drive a commercial vehicle due to his vision, Priddy responded
“no.” (Id. at 24).
Priddy submitted an application for Social Security Disability Insurance (“SSDI”) benefits
in April 2019. (Priddy Dep. at 41; ECF No. 37-9). He was denied these benefits. However, Priddy
did receive a Supplemental Security Income (“SSI”) award in September 2019, retroactive to May
2019. (ECF No. 37-9).3 ASIC and Brentwood were not provided with any Social Security awards

The factual record could certainly be clearer as to the Social Security filings Priddy actually made and
when he made them. The confusion is compounded by Plaintiff’s counsel’s word choice, which is at odds
with Social Security terminology. Counsel states:

3

Kenneth was initially denied disability, but granted SSI benefits. Kenneth applied for
Social Security Disability in or around April of 2019, but did not receive the denial until
later that year. Kenneth then went through the process of appealing the decision after
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regarding Priddy within two years of his injury, which would have been May 1, 2019. (Wagner
Decl. ¶ 24).
Based on the above facts, Priddy filed his Amended Complaint (ECF No. 5), asserting
claims of breach of contract, negligence, and breach of the duty of good faith and fair dealing.
Along with compensatory damages, Priddy seeks punitive damages and attorney fees.
DISCUSSION4
Defendants move for summary judgment on each of the Plaintiff’s claims. Defendants
assert that they did not breach their insurance contract because: (1) the Policy affords no coverage
for Priddy’s injuries since he was not “under dispatch” at the time of his injury, and (2) they owe
no coverage because Priddy failed to comply with conditions precedent to coverage, namely
submitting a signed and completed proof of loss form. With respect to the insurers’ duty of good
faith and fair dealing, the Defendants argue that there is no evidence that they acted with a
dishonest purpose, unreasonably delayed Plaintiff’s claim, or engaged in any claim handling
conduct in bad faith. Finally, the Defendants assert they are entitled to summary judgment on
Plaintiff’s negligent administration claim since Indiana law fails to recognize such a cause of
action.

providing more tax paperwork. Kenneth was granted disability retroactively from May
2019 onward.
(Resp. Br. at 13). However, the Notice of Award submitted by Plaintiff indicates that Plaintiff was
awarded Supplemental Security Income or SSI benefits not Social Security Disability Benefits or SSDI
benefits. (ECF No. 37-9).

4

This Court has jurisdiction over this matter based on the diversity of citizenship of the parties and an
amount in controversy in excess of $75,000, exclusive of interests and costs, pursuant to 28 U.S.C. §
1332(a). Plaintiff is a citizen of Indiana, and the Defendant entities are citizens of New York, Minnesota,
and Tennessee. (Am. Compl. ¶5, ECF No. 5).

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Alternatively, if the Court concludes that Priddy was “under dispatch” and that the Policy
affords coverage, the Defendants seek partial summary judgment on whether Priddy is entitled to
the additional Accidental Dismemberment and Continuous Total Disability benefits provided for
in the Policy.
I.

Breach of Contract
a.

“Under Dispatch”

Under Indiana law,5 the construction of a written contract is generally a question of law for
which summary judgment is “particularly appropriate.” Plumlee v. Monroe Guar. Ins. Co., 655
N.E.2d 350, 354 (Ind. Ct. App. 1995). In Indiana, insurance contracts are governed by the same
rules of construction as other contracts. Wellpoint, Inc. v. Nat'l Union Fire Ins. Co., 952 N.E.2d
254, 258 (Ind. Ct. App. 2011), reh'g denied, trans. denied. If the policy language is clear and
unambiguous, it should be given its plain and ordinary meaning. Id. An ambiguity does not exist
simply because a controversy exists between the parties, each favoring an interpretation contrary
to the other. Id. Rather, an insurance policy is ambiguous if reasonable people may honestly differ
as to the meaning of the policy language. Id.
In this case, the parties are in agreement that the Policy language at issue is
straightforward, unambiguous and that it can be construed as written. Their sole quibble is with
the application of the facts to the Policy language with the Plaintiff, unsurprisingly, vying for an
interpretation in favor of coverage and the Defendant, no less surprisingly, seeking an
interpretation against coverage. To their respective ends, the parties’ dispute focuses squarely on

Under the doctrine espoused in Erie R. Co. v. Tompkins, 304 U.S. 64, 58 S.Ct. 817, 82 L.Ed. 1188, a federal
court sitting in a diversity action is bound to apply the substantive law of the state which provides the rule
of decision in addressing plaintiff’s claims. Neither party disputes the applicability of Indiana law in this
case.

5

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whether Priddy was “under dispatch” when the accident occurred. Priddy contends he falls within
the Policy definition of “under dispatch” because he was conducting required activities on
Combine’s behalf to comply with federal or state laws at the time he sustained his injuries. The
Defendants urge that Priddy was not engaged in activities in furtherance of a business purpose but
that he was on a personal errand in his personal vehicle to retrieve personal items at the time of
the accident.
Beginning with the Policy language itself, it lists eight activities which affirmatively
qualify an insured as “under Dispatch.”6 There is no argument that the first six of those activities
involve scenarios not applicable in any way to the facts here.7 What remains hotly contested are
the last two activities and whether at the time of his injuries Priddy was:
7. required to perform services by or for a motor carrier; or
8. performing activities to comply with federal or state laws to satisfy motor carrier or
commercial driving requirements.
(ECF No. 33-3 at 25–26).
Priddy asserts that under the plain and ordinary meaning of either of these last two
definitions, his activities qualify him as being “under dispatch.” He points to the undisputed facts
that he had arrived in Waterloo, was “on-duty,” and had begun his pre-trip inspection. Only then
did he realize he had forgotten required permits – permits that Defendants do not dispute are

 Priddy argues that he was “dispatched” by Combine on the evening of May 1 in the general sense of the
trucking term, meaning that he was being “sent” by Combine on an official business endeavor when he
arrived at his tractor-trailer. This fact is not disputed by the Defendants. But, use of this general terminology,
even with undisputed facts attached to it, has little import in determining whether Priddy qualifies as being
“under dispatch” in the insurance context as that term is defined in the Policy.
6

7

These first six activities are those in which the insured is either driving the tractor-trailer, delivering a
load, or picking up a load or waiting (not at home) to complete any of the aforementioned activities.

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required for him to comply with motor carrier laws.8 Instead, Defendants argue that Priddy could
not have been complying with motor carrier laws because he “was not in or near his semi-tractor
at the time of his injury and nothing about his activity at the time of the injury was unique to a
commercial truck driver.”(ECF No. 40 at 5). Defendants go on to assert that the Policy’s definition
is “confined to the time when he is actually performing activities to comply with said laws.” (Id.).
Given the parties’ views that the Policy language is unambiguous, this Court’s obligation
is merely to interpret the language as written to determine whether coverage applies. The power
to interpret insurance contracts “does not extend to changing their terms, and [the court] will not
give insurance policies an unreasonable construction to provide added coverage.” Adkins v.
Vigilant Insurance Company, 927 N.E.2d 385, 389. In other words, the Court may not extend
coverage beyond that provided by the unambiguous language of the contract. Sheehan Const. Co.
v. Cont'l Cas. Co., 935 N.E.2d 160, 169 (Ind.), opinion adhered to as modified on reh'g, 938 N.E.2d
685 (Ind. 2010).” Id.
What is atypical in this case is that it is the insurer asking the Court to read terms into their
own Policy so as to deny coverage rather than the insured doing so to accomplish the opposite
result. Defendants, for instance, insist that because Priddy was not “in or near” the tractor/trailer
at the time he was injured he does not qualify as “under dispatch” under the last two provisions.
(ECF No. 40 at 5). Likewise, it argues that these provisions limit coverage to time frames where
the insured is “actually complying” with the motor carrier laws not “taking steps to later comply

Defendants do argue that the Plaintiff has not identified specifically which laws he was complying with
at the time of his injury. However, the Defendants point to no obligation in any of its Policy provisions
requiring Priddy to specifically identify motor carrier laws to which he was in compliance at the time of
the injury nor do they seriously contest in any manner that having permits required by state and/or federal
law are necessary to operate a tractor/trailer.

8

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with the law.” (Id.). Unfortunately for the Defendants, the Policy language speaks to neither of
these instances.
The Defendants have pointed to no specific provisions in the Policy identifying a
requirement that Priddy be “in or near” his rig at the time he is injured. While it is true that the
first six provisions, arguably, require the insured to be “in or near” his tractor/trailer merely by
virtue of the type of activity listed (i.e., picking up a load, delivering a load, loading or unloading),
there is clearly no specific provision requiring proximity to the tractor/trailer to qualify Priddy as
being “under dispatch.” Instead, Defendants ask this Court to imply such a requirement because,
in its view, that was the insurer’s clear intent from the activities listed. The Court declines
Defendants’ invitation to rewrite the Policy.
In an unambiguous contract, the insurer’s intent is conveyed by the written language in the
insurance contract. By the very nature of the first six activities listed to define “under Dispatch,”
an insured could reasonably be said to have some proximity to or presence in the tractor/trailer.
The final two provisions, however, reach a much broader array of activities. Indeed, this Court can
fashion multiple scenarios where an insured might be conducting required activities for a motor
carrier without being in any proximity to his tractor/trailer. This Court will not add language to the
Policy that the insurer chose not to include. Nor is it the Court’s obligation to rewrite the policy of
insurance or read into the insurance contract that which is not there. Zeller v. AAA Ins. Co., 40
N.E.3d 958, 962 (Ind. Ct. App. 2015) (“[W]e cannot rewrite the policy nor make a new or different
policy, but must enforce the terms of the policy as agreed upon by the parties…”). Thus, the Court
declines to insert a requirement that Priddy was required to be “in or near” the tractor/trailer as a
precursor to finding that he was “under dispatch.”

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Similarly, the Court finds little support for the proposition that the Policy requires active
engagement in complying with motor carrier laws at the time of the injury. Arguably, provision
eight (8), is drafted in the present tense and might support such an interpretation. But this argument
is not well-developed by counsel, if at all, and is therefore waived. See, e.g., United States v.
Cisneros, 846 F.3d 972, 978 (7th Cir. 2017) (“[P]erfunctory and undeveloped arguments, and
arguments that are unsupported by pertinent authority, are waived.” (internal quotations omitted));
United States v. 5443 Suffield Terrace, Skokie, Ill., 607 F.3d 504, 511 (7th Cir. 2010) (“[I]t was
not the district court's job to sift through the record and make Connor’s case for him.”); Albrechtsen
v. Bd. of Regents of Univ. of Wis. Sys., 309 F.3d 433, 436 (7th Cir. 2002) (“Courts are entitled to
assistance from counsel, and an invitation to search without guidance is no more useful than a
litigant's request to a district court at the summary judgment stage to paw through the assembled
discovery material.”).
Moreover, this Court’s decision can rest on other grounds. Provision seven (7), when read
in tandem with provision eight (8), permits a determination that an insured is “under dispatch” if,
at the time of his injury, he is “required to perform services by or for a motor carrier” or
“performing activities” to satisfy commercial driving requirements. Priddy argues that the
undisputed facts show he was assigned by Combined to deliver a load to LaPorte, Indiana.9 As
part of that assignment, Priddy was provided load paperwork required to lawfully complete this

 To support these assertions, Priddy cited to his own testimony as well as generally to the deposition of
Linda Mason, an employee of Combined, from a companion suit involving UIM benefits. The Defendants
filed a Motion to Strike this evidence as well as any reference to the deposition. The Motion to Strike is
DENIED as MOOT. Priddy testified that he was assigned to deliver a load by Combined on the evening
of the accident and that he left required paperwork at his home to complete that assignment. (Priddy Dep.
at 73, 80). Defendants failed to dispute this evidence with any factual evidence of its own. Thus, as this
Court must, it construes these facts favorably to the Plaintiff. This Court need not rely on the deposition
of Linda Mason as Priddy’s own testimony is sufficient on the issue.
9

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task for Combined. At the time he was injured, Priddy was in route retrieving that paperwork. And,
had Priddy not been required to have the paperwork, he would not have been driving to his
residence to get it. Thus, in his view, he was engaged in activities required to perform services by
or for a motor carrier. Defendants while not directly taking issue with the facts, respond, “[a]t best,
Priddy was taking steps to later comply with unidentified state and federal law(s) once he was back
in his semi-tractor and on his permitted route.” (ECF No. 40 at 5) (emphasis in original).
In a policy dispute under Indiana law, “the insured has the burden of proving that the
coverage applies, and the insurer, if relying on an exclusion to deny coverage, has the burden of
demonstrating that the exclusion is applicable.” Bowman, Heintz, Boscia & Vician, P.C. v. Valiant
Ins. Co., 35 F.Supp.3d 1015, 1023 (N.D.Ind.2014) (citation omitted). Looking at the undisputed
facts, the Court concludes that Priddy has met his burden here and established that he is entitled to
coverage under the Policy as he was “under dispatch” at the time of his injury. The Court lends
little validation to the Defendants’ argument that retrieving legally required paperwork (regardless
of its location) to perform the job he was assigned to do for Combined and comply with motor
carrier laws does not fall within the Policy’s definition.10 This Court has already declined to read
into the Policy a requirement that Priddy be “in or near” his tractor/trailer at the time of his injury
and the Defendants’ argument overlooks key factual issues to which there is no dispute. Priddy’s
testimony makes it clear that he was not on a personal errand entirely divorced from his required
services for Combined. Indeed, he testified that the permits were required, (see also fn. 1 requiring
motor carrier operators to possess permits and provide them to law enforcement), and that he

  Priddy had marked himself on-duty that evening when he arrived at his rig and began the pre-trip
inspection. When he realized he did not have the required paperwork, he did not mark himself off-duty and
then proceed home. Rather, he left the rig running, believing that he would make a quick trip to get the
paperwork and continue with his assigned delivery.
10

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“could not move” the rig without them. This is not a case where an insured was engaged in some
independent “frolic or detour,” see Forkwar v. Empire Fire & Marine Ins., 487 F.App’x 775, 780
(4th Cir. 2012)(interpreting whether an insured was furthering the business interests of his
contractor at the time of an accident) unrelated to the business interests of Combined and was
injured. And while Defendant resists the argument that Priddy was required to have the overweight
permits to legally operate the tractor/trailer, it offers no evidence to dispute Priddy’s testimony.
Accordingly, this Court concludes as a matter of law that Priddy was “under dispatch” as
contemplated by the Policy at the time of his accident.
Once an insured proves that it has suffered a covered loss, the burden shifts to the insurer
to show an exclusion applies. Ports of Indiana v. Lexington Ins. Co., No. 1:09–cv–0854, 2011 WL
5523419, at *9 (S.D.Ind. Nov. 14, 2011). Here, the Defendants argue that the Policy excludes
injuries sustained “during usual travel between, to, and from work….” To this end, the Defendants
again rehash the fact that Priddy was in his personal vehicle driving to his home at the time of the
accident.
What Defendants’ discussion overlooks is that the Policy excludes “usual travel between,
to, and from work.” (emphasis added). The Policy itself does not define “usual” and thus, the Court
may give the term its plain meaning. “Usual” is defined in Merriam Webster’s Dictionary as “(1)
accordant with usage, custom or habit: NORMAL; (2) commonly or ordinarily used; (3) found in
ordinary practice or in the ordinary course of events: ORDINARY.”11 By all accounts, Priddy’s
decision to drive his personal vehicle home to retrieve the forgotten load paperwork was not in
accordance with any custom, habit, or ordinary practice of Priddy’s; nor was it “usual” in the

 https://www.merriam-webster.com/dictionary/usual.

11

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sense clearly intended by the plain meaning of the Policy language. The exclusion, by using the
word “usual,” excludes ordinary travel home and back to the work location by an insured.
Typically, such travel would occur at times when an insured is off-duty from his shift or on his
way to report for a shift. Thus, to the extent Priddy was traveling to or from his home or work as
his common practice at the beginning or end of his workday, any injuries sustained would be
excluded. But, as is clear, that is not this case. Priddy was on-duty and en route to retrieve necessary
items to further the business interests of Combined. Accordingly, the Court concludes that the
Defendants have not, as a matter of law, met their burden of demonstrating an applicable exclusion
precludes coverage.
In sum, the Court concludes as a matter of law that Priddy was “under dispatch” at the time
of his May 1, 2017 accident. The Court further concludes that the Defendants have not, as a matter
of law, demonstrated any exclusions that would undermine coverage.
b. Claims Provisions
Next, Defendants assert that they cannot be liable to Priddy for breach of contract as a
matter of law because Priddy was non-compliant with the Policy requirements that he submit a
signed and completed Proof of Loss claim form. Under Indiana law “[w]here a policy provides for
notice and proof of loss within a stated period, the insured must comply with that provision as a
condition precedent to recovery under the policy.” Ebert v. Grain Dealers Mutual Ins. Co., 303
N.E.2d 693, 700 (Ind.Ct.App. 1973). Defendants correctly point out that the Policy mandates that
an insured provide proof of loss within 90 days of the loss and, they likewise point out, and Priddy
does not dispute it, that he has never submitted a signed Proof of Loss claim form.
That is not to say, that Priddy failed altogether to submit a Proof of Loss claim form. In his
defense, Priddy invokes the doctrine of substantial compliance and argues that the doctrine excuses

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his otherwise minimal faulty compliance. He argues that he complied with his duty to provide a
timely Proof of Loss form, albeit unsigned, within 90 days of the loss. (ECF No. 33-3 at 57–62).
Indeed, the facts reflect that on June 21, 2017, Priddy’s counsel submitted the unsigned Proof of
Loss claim form on his behalf.12 However, the form does include answers to requested information
in all areas including, claimant information, policyholder/truck information, accident information,
injury information, healthcare provider information, prior medical history, and information on
current short term disability benefits Priddy was receiving. Other than Priddy’s signature, the only
information absent from the form is Priddy’s prior physician treatment over the past ten years and
his education/work experience. In addition to the form, however, Priddy did send signed medical
authorization forms for the Defendants to obtain treatment records. (Wagner Decl. ¶ 23). Priddy
also provided 1099 tax forms from 2016, as requested, and provided a statement to Defendants’
investigator while he was hospitalized.13 This, he believes constitutes substantial compliance
which, he contends, is all that Indiana law requires. See Indiana Ins. Co. v. Plummer Power Mower
& Tool Rental, Inc., 590 N.E.2d 1085, 1089 (Ind. Ct.App. 1992).14
In Ebert, the Indiana Court of Appeals held that a proof of loss form is a condition
precedent to an insured’s recovery under a policy. It did not stop there, however; it also set forth
an exception, “the insured may show a waiver of that condition by the insurer or a substantial

12

 Priddy’s counsel represents in his brief that he filled out the form on Priddy’s behalf during a telephone

consultation while Priddy was hospitalized. (ECF No. 36 at 19).

13

 The Defendants reference throughout their briefing that Priddy refused to submit to a recorded
statement. However, nowhere in the Policy nor in the reservation of rights documentation sent to Priddy
did Defendants request or require Priddy’s submission to a recorded statement. The Defendants also do
not dispute that their investigator did take a statement from Priddy while he was hospitalized from his
injuries.

14

Given that he provided all this information, Priddy characterizes Defendants argument that he failed to
comply with the Policy condition to provide a signed Proof of Loss form as “farcical.” (ECF No. 36, at 20).

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compliance on his part with the condition.” Ebert, 303 N.E.2d at 700. The Seventh Circuit has
acknowledged the doctrine (or something akin to it) on a few occasions, most recently noting that
“[t]he substantial compliance doctrine makes good sense: a rule requiring strict compliance with
the fine print buried in an insurance contract could result too easily in unintended forfeitures, which
are anathema to the law.” Indianapolis Airport Auth. v. Travelers Prop. Cas. Co. of Am., 849 F.3d
355, 365 (7th Cir. 2017); see also Republic-Franklin Ins. Co. v. Silcox, 92 F.3d 602, 604 (7th Cir.
1996) (discussing when an “excusable breach” of a condition precedent exists).
In Silcox, an automobile and homeowners' liability insurer brought a declaratory judgment
action against its insureds and accident victims asserting that the insureds breached the duty to
notify it of an accident and the insurer, therefore, owed no duty to indemnify the insureds. The
Seventh Circuit, analyzing Indiana law, noted that, “[f]ulfillment of the duty of prompt notice is
… a condition precedent to the insurer’s duty to indemnify.” Silcox, 92 F.3d at 604 (quoting Miller
v. Dilts, 463 N.E.2d 257, 260–61 (Ind.1984)). The court went on to discuss the policy rationale
behind the requirement that prompt notice be given, specifically stating that, “[i]n ordinary
circumstances, notice should follow the accident almost immediately so that the insurer can begin
collecting evidence and negotiating...[but] tardy notice poses no problem for the insurer if the
insurer would not have received any benefit from earlier notice.” Id. With respect to a court’s
obligation when presented with this issue, the court held:
A court may conclude that the absence of injury to the insurer constitutes no breach
at all because the insured acted reasonably; or it might conclude that late notice
constitutes an excusable breach because the insurer was not prejudiced. Compare
Ohio Casualty, 507 F.2d at 578–79 with Miller, 463 N.E.2d at 265–66. But in either
event, the court would rely on the same principle. The provision of notice fulfills the
duty to notify when it enables the insurer to do everything that a reasonable person
would do to diminish the risk of liability.
Silcox, 92 F.3d 602, 604 (7th Cir. 1996).

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Priddy seemingly falls head first into the Silcox argument, albeit without any intention of
doing so in his brief. He argues that the Defendants have failed to demonstrate any prejudice from
the absence of a signature on the Proof of Loss claim form. He notes that there is no question the
Defendants received timely notice of his claim; the Defendants have not alleged any delay
occasioned by the absence of the signature alone; and, they have not claimed an inability to
investigate or make a determination of coverage as a result of his non-compliance. Thus, he
contends that he has fulfilled his contractual requirement through substantial compliance.
For their part, the Defendants altogether fail to address any prejudice to them by the
absence of Priddy’s signature on the form. Instead, they hang their hat on case law interpreting
other types of insurance clauses, none of which are present in this case. See Morris v. Economy
Fire and Cas.Co., 848 N.E.2d 663, 667 (Ind. 2006) (examining insured’s refusal to comply with
contractual provision requiring an examination under oath); Foster v. State Farm Fire & Cas. Co.,
674 F.3d 663 (7th Cir. 2012) (holding insured’s failure to provide documents required to complete
examination under oath contractual provision is a breach). Given that the Policy at issue does not
include a requirement that Priddy submit to an examination under oath, the court’s findings in
those cases are not controlling.
This Court’s review of the record along with the holding in Silcox leads the Court to the
conclusion that Priddy substantially complied with the requirement that he provide a Proof of Loss
claim form within 90 days. While Silcox’s holding is more directly related to an insured’s notice
requirement, the Proof of Loss/Claim form here fulfills a similar role in putting an insurer on notice
of the scope of the claim. As was articulated in Silcox, Priddy’s Proof of Loss form provided the
required notice to enable the Defendants to proceed with claim processing. Indeed, the Defendants
have not alleged anywhere in their briefs that the absence of Priddy’s signature on the Proof of

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Loss form prejudiced their ability to make an informed coverage decision or proceed with an
investigation of the claim. Accordingly, the Court concludes that Priddy substantially complied
with the claims requirement that he supply a signed Proof of Loss form.
c. Accidental Dismemberment Coverage
Because the Court has concluded as a matter of law that Priddy was “under dispatch” as
contemplated in the Policy, Priddy may be eligible for the additional benefit of AD Coverage if he
can meet the eligibility requirements under the Policy. Defendants have moved for partial
summary judgment asserting that because the undisputed facts demonstrate that Priddy did not
suffer a “total and irrevocable loss” of the entire sight in his right eye within 365 days of the
accident, he is not eligible for this coverage.
The Policy provides for a lump sum benefit for the loss of sight in a single eye, but only
under certain conditions. Those conditions are identified in the Policy and require: (1) total and
irrevocable loss of the entire sight in that eye; and (2) the loss must occur within 365 days of the
injury. (ECF No. 33-3 at 11, 14). Priddy makes a cursory argument that he is entitled to AD
coverage. He points to facts that his eyesight was severely impaired and that in a deposition in a
related, but completely different lawsuit, involving a different insurer,15 he testified that he had a
complete loss of vision in his right eye. However, as Defendants point out in this lawsuit, Priddy
testified in his September 24, 2019 deposition, well beyond the 365 day commencement period,
that he could see out of his right eye (albeit not well), had passed a vision test at the BMV, obtained

Defendants have moved to strike this testimony along with the deposition testimony of Linda Mason
which is also from a secondary suit arising from this accident. As previously noted, the Motion to Strike
is DENIED as MOOT as the Court has not relied on any of the testimony from the secondary suit in
resolving the issues herein, and even if the Court had, the results would not change.
15

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a valid driver’s license, and did not have any vision restrictions on his license. (Priddy Dep. at 22–
23).
Priddy does not dispute any of these facts other than to say at some later date, a date even
farther beyond the 365 days commencement period, he suffered a total and irrevocable loss of
sight.16 Similarly, he appears ignorant of the Policy requirement that the vision loss must have
occurred within 365 days of the loss. Rather, he focuses on whether he lost his sight “as a result of
the accident.” (ECF No. 36 at 22). Given this state of the record, the Court concludes that Priddy
is not eligible for AD benefits under the Policy and the Defendant’s Motion for Partial Summary
Judgment on this claim is GRANTED.
d. Continuous Total Disability Coverage
For similar reasons, Priddy does not fare much better in his quest for CTD benefits. The
Policy contains a sunset period for CTD benefits expressly stating:
If You are not granted a Social Security Award for Your disability within (2) years
of the Injury, You cannot qualify for a Continuous Total Disability Benefit even
if You would otherwise qualify.
Thus, to qualify for CTD benefits, Priddy must have been granted a social security award for his
disability by May 1, 2019, two years from his injury.
Priddy asserts that he is entitled to these benefits because he applied for them within the
two year period. He points out that he applied for Social Security Disability in April 2019, and that
he was initially denied those benefits. However, he states he was eventually awarded disability
benefits retroactive to a time within the two year period. But this is a mischaracterization of the

Priddy’s Deposition in the secondary suit was taken on February 13, 2020, nearly 3 years since the
accident in this case.  
16

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record. Priddy did apply for SSDI benefits and was denied. He was awarded SSI benefits in
September 2019 retroactive to May 2019. This is a distinction that makes a difference in this case.17
Aside from the sunset period, eligibility requirements for CTD benefits under the Policy
state that to qualify an insured must have been granted a “Social Security Disability” award. (ECF
No. 33-3 at 16–17). The Policy specifically indicates that “if You cannot meet the credit
requirement for a social security award, You cannot qualify for the Continuous Total Disability
Benefit even if You would otherwise qualify” (Id. at 17). Here, because Priddy was awarded SSI
benefits rather than SSDI benefits he is not eligible under the CTD Policy provisions. Accordingly,
the Court concludes that Priddy is not eligible for CTD benefits and the Defendants’ Motion for
Partial Summary judgment on this claim is GRANTED.
II.

Duty of Good Faith and Fair Dealing
With the coverage issues resolved, the Court moves next to Priddy’s claim that the

Defendants slow-walked his claim thereby breaching the insured’s duty of good faith and fair
dealing. Indiana has long recognized that there is a legal duty implied in all insurance contracts
that the insurer deal in good faith with its insured. Erie Ins. Co. v. Hickman by Smith, 622 N.E.2d
515, 518 (Ind. 1993).
The obligation of good faith and fair dealing with respect to the discharge of the
insurer's contractual obligation includes the obligation to refrain from (1) making
an unfounded refusal to pay policy proceeds; (2) causing an unfounded delay in
making payment; (3) deceiving the insured; and (4) exercising any unfair advantage
to pressure an insured into a settlement of his claim.
Id. at 519. Proving bad faith amounts to showing more than bad judgment or negligence: “it implies
the conscious doing of a wrong because of dishonest purpose or moral obliquity.... [I]t

17

 SSDI is available to workers who have accumulated a sufficient number of work credits, while SSI

disability benefits are available to low-income individuals who have either never worked or who have not
earned enough work credits to qualify for SSDI. They are two completely separate government programs. 
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contemplates a state of mind affirmatively operating with furtive design or ill will.” Oxendine v.
Pub. Serv. Co. of Ind., Inc., 423 N.E.2d 612, 620 (Ind. Ct. App. 1980).
The Defendants assert that there is a complete absence of factual evidence from which a
reasonable juror could conclude that they breached a duty of good faith and fair dealing owed to
Priddy. They assert that they had a legitimate coverage dispute as well as a genuine dispute as to
whether Priddy complied with the claims provisions in the Policy. Based on this, the Defendants
point to well-established Indiana jurisprudence that a good faith dispute about coverage or the
amount of a claim does not supply grounds for recovery in tort for the breach of the obligation to
exercise good faith. See Hickman, 622 N.E.2d at 520; see also Freidline v. Shelby Ins. Co., 774
N.E.2d 37, 40 (Ind. 2002) (“To prove bad faith, the plaintiff must establish, with clear and
convincing evidence, that the insurer had knowledge that there was no legitimate basis for denying
liability.”).
The crux of Priddy’s response is the same as his arguments related to the other issues raised
at summary judgment namely, that the Defendants have never accepted or denied his claim, Priddy
substantially complied with all requests, and that he was “under dispatch” and covered under the
Policy. What all these arguments lack, however, is any evidence that the Defendants acted with a
dishonest purpose or some other nefarious motive. Even if a court determines that the insurer
breached the policy, this alone does not make the insurer liable in tort for bad faith. Hickman, 622
N.E2d.at 520. Rather, an additional element of wrongdoing must also be present. Colley v. Indiana
Farmers Mut. Ins. Grp., 691 N.E.2d 1259, 1261 (Ind.Ct.App.1998). In this case, Priddy has
pointed to nothing in the record which smacks of the type of wrongdoing required for this claim
to proceed further. Moreover, while Priddy contends that the Defendants “slow-walked” his claim
and made an unfounded refusal to accept or deny the claim, the undisputed facts fail to support

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this assertion as there was a good-faith dispute over coverage. Accordingly, the Defendant’s
Motion for Summary Judgment on this claim is GRANTED.
III.

Negligent Representation
This brings the Court to Priddy’s final claim, that is that Brentwood, as a claims

administrator, negligently administered his claim. Defendants move for summary judgment
asserting that Indiana does not recognize this cause of action.
The parties have framed this claim as one relying on principles of agency. Both parties cite
to Troxell v. Am. States Ins. Co., 596 N.E.2d 921, 925 fn. 1 (Ind. Ct. App. 1992) but reach different
conclusions about the nature of its holding and its applicability here. Priddy recites Troxell’s
general holding that an action may be brought in contract or in tort for the negligent performance
of a contractual duty, but neglects to discuss its conclusion, which Defendants swiftly point out,
that insurance adjusters have no general duty to represent the insured’s interests. Id. at 925 fn. 1;
see also, Lodholtz v. York Risk Serv. Grp, Inc., 778 F.3d 635, 645 (7th Cir. 2015) (finding that under
Indiana law as predicted by a review of Indiana Court of Appeals decisions, claim adjusters did
not owe a legal duty to insureds).
While Priddy is correct as to one of the general principles espoused in Troxell, that general
principle is inapplicable here. Troxell and Lodholtz make clear the proposition that individual
claim adjusters do not owe a duty of care the insured, and therefore cannot be held liable to the
insured for negligence as a matter of law. Indeed, Troxell holds that an insurance adjuster, as an
agent of the insurance company, has no direct relationship to the insured and does not owe the
insured a duty of care. This conclusion is consistent with other Indiana law holding that tortious
bad faith claims may not be asserted against an agent, independent adjuster, or independent
adjusting company, see Cochran v. Hartford Fire Ins. Co., No. 3:14-CV00022-RLY-WGH, 2015

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WL 13636677, at *1 (S.D. Ind. Jan. 26, 2015); Schwartz v. State Farm Mut'l Auto. Ins. Co., 174
F.3d 875, 878 (7th Cir. 1999), nor may a claim for breach of an insurance contract be brought
against an agent, independent adjuster, or independent adjusting company. Cochran, 2015 WL
13636677, at *1. Accordingly, the Court concludes that Defendant’s Motion for Summary
Judgment on this claim is GRANTED.18
CONCLUSION
Based on the foregoing, the Defendants’ Motion for Summary Judgment (ECF No. 31) is
DENIED in part and GRANTED in part. The Motion is DENIED as to Plaintiff’s claim for breach
of contract relating to eligibility for coverage under the Policy. The Court concludes as a matter of
law that Plaintiff was, in fact, “under dispatch” at the time of the accident as the term is defined in
the Policy and that he substantially complied with the claims provisions, thereby making him
eligible for coverage under the Policy. The Court, sua sponte, finds that there is no genuine dispute
of fact on these issues and Plaintiff is GRANTED summary judgment on those issues. Defendant’s
Motion for Summary Judgment is GRANTED as to all remaining breach of contract issues and all
other claims. The Defendants’ Motion to Strike (ECF No. 41) is DENIED as MOOT. The
Defendants’ Motion for Oral Argument (ECF No. 43) is DENIED.
SO ORDERED on June 24, 2020.
s/ Holly A. Brady
JUDGE HOLLY A. BRADY
UNITED STATES DISTRICT COURT
18

 In contrast, Indiana permits certain claims against a third-party administrator. See Sieveking v. Reliastar
Life Ins. Co., No. 4:08-cv-0045-DFH-WGH, 2009 WL 1795090, at *2 (S.D.Ind. June 23, 2009) (thirdparty administrator can be liable to the plaintiff for bad faith, even if it was not a party to the underlying
insurance contract). In this case, the parties have not identified Brentwood as a third-party administrator
and neither party asserts that a negligence claim is valid against a third-party administrator. Thus, the
Court has no occasion to consider the issue.

26