CDW LLC et al v. NETECH CORPORATION
Filing
249
ORDER denying 219 Motion to enforce the court's May 5, 2011 order. Signed by Magistrate Judge Debra McVicker Lynch on 1/4/2012. (LH)
UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF INDIANA
INDIANAPOLIS DIVISION
CDW LLC, et al.,
Plaintiffs,
v.
NETech CORPORATION,
Defendant.
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CASE NO. 1:10-cv-00530-SEB-DML
Order Denying Motion to Enforce (Dkt. 219)
Defendant NETech Corporation has filed a motion (Dkt. 219) to enforce a discovery
order the court entered in this case on May 5, 2011 (“May 5 Order”). The parties fully briefed
the motion, and on October 20, 2011, the court heard argument on the issues presented.
Background
A. Factual Contentions Underlying this Dispute1
This litigation arises from the movement of employees from CDW2 to NETech within the
Indianapolis area in early 2010. CDW and NETech are competitors in the computer hardware
industry and sell technology products and business solution services to customers in a wide
variety of industries. Employees who left CDW for NETech were parties to non-competition
and confidentiality agreements, and some of the customers with whom these employees worked
while at CDW took their business to NETech after the employees left for NETech. CDW has
1
This background section describes in general terms the parties’ positions regarding their
claims and the facts and inferences they intend to present or argue at trial, as the court
understands them. It is intended to give context to the present discovery dispute, but is not
intended in any manner to constitute factual findings by the court.
2
“CDW” refers collectively to all the plaintiffs in this case.
sued NETech for tortious interference with contract and business relationships, misappropriation
of trade secrets, unfair competition, and conspiracy to breach fiduciary duties. CDW seeks
damages, in part, based on the value of business from their former customers who followed the
old CDW employees to NETech.
One of NETech’s defense theories is that CDW’s own actions, and not any alleged
tortious conduct on NETech’s part, caused CDW to lose some or all of these customers. It
claims that customers left because CDW uprooted sales representatives for accounts and
reassigned new ones who had less familiarity with the customers’ businesses and needs.
The reassignments at issue in this case were, according to CDW, made in furtherance of
its corporate philosophy or model to silo customers sharing the same industry sector into the
same company division, and to assign specialized account representatives for each sector and
division—a verticalization model. For example, CDW wanted all of its health care industry
customers to be served by a particular company division with specialized account representatives
assigned to that division. This corporate structure applied also to government accounts, which
were to be served by the CDW-Government entity and by account representatives specializing in
that sector.
CDW had entered the Indianapolis market in about 2006 when it acquired businesses
operated by Berbee Information Networks Corporation (“Berbee”), including Berbee’s
Indianapolis branch. Sometime in early 2008, CDW implemented what NETech now calls these
“mass reassignments” of account representatives from the former Berbee branch to serve CDW’s
verticalization model. For the Indianapolis branch, this meant that some customers apparently
were no longer served by a long-time or otherwise familiar account representative.
2
B. The May 5 Order
The Court’s May 5 Order addressed disputes concerning CDW’s production obligations
on three matters, two of which are pertinent to the current motion. The Order required CDW to
produce to NETech documents concerning CDW’s rationale for its 2008 mass reassignment
project and documents concerning reassignments of particular accounts and particular account
representatives resulting from the 2008 reassignment project and for which CDW is claiming any
losses or damages in this case. (See May 5 Order at pp. 3-4.) It is important to note, however,
that the court’s order was the enforcement of an agreement the parties had reached. The court
did not independently analyze the scope of the requests, their relevance, or the burdens and
benefits of the requested discovery.
The May 5 Order also addressed NETech’s request for discovery regarding CDW’s
contractual relationship with the government through its CDW-Government entity. At that time,
NETech argued that documents relating to CDW-Government, including any concerning or
relating to audits by GSA or concerns about audits by GSA, were relevant to a potential unclean
hands defense to CDW’s request for permanent injunctive relief. NETech asserted that the
employees who left CDW for NETech did so because CDW was engaged in “deceiving the
government” by siloing accounts into CDW-Government in order to charge the government
more. The court denied NETech’s motion to compel for lack of a sufficient nexus between
CDW’s alleged unclean hands and the employees’ agreements at issue in this case. NETech had
not advanced any other relevance basis for these documents. (See May 5 Order, at pp. 6-10.)
C. NETech’s Motion to Enforce
With its motion to enforce, NETech asserts that CDW has not complied with the May 5
Order as it relates to the “mass reassignment” documents. To comply with the parties’
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agreement and the court’s order on this subject, CDW searched for and gathered documents
created or generated on or after January 1, 2008, regarding the 2008 reassignment project, its
rationale, and the movement of particular accounts and account representatives relevant to the
damages it seeks. NETech is dissatisfied with the temporal scope of CDW’s document
production. It contends that to comply with the May 5 Order, CDW must search for and produce
documents all the way back to 2001. In 2001, CDW apparently first conceived of or
implemented its industry-segmented verticalization model, which was also apparently related to
its creation of the CDW-Government entity. NETech maintains that it needs to review
documents back to the time of the inception and initial implementation of this business model to
discover “the complete story behind Plaintiffs’ decision to knowingly upset customers by
reassigning their accounts.” Dkt. 222 at p.2.
Analysis
A. CDW has not violated the May 5 Order.
As the court explained in its May 5 Order, on the issue of the “mass reassignment”
documents, the parties had reached an agreement on what CDW would produce in response to
several of NETech’s document requests, but each was suspicious of the other side’s
understanding and intentions with respect to that agreement. The court therefore merely clarified
and set forth its understanding of the parties’ agreement and made it an order of the court. That
agreement, and the court’s order implementing it, focuses on the 2008 reassignments, not on the
much-earlier origin of and rationale for CDW’s verticalization business model or the creation of
CDW-Government.
At the time of the May 5 Order, the court did not discern from the NETech document
requests at issue or from the arguments NETech made in connection with its discovery motion
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before the court at that time that NETech was requesting documents dating to the origins of the
corporate policies that influenced the reassignment decisions years later in 2008 (except in
connection with the CDW-Government document requests, which will be discussed below). The
scope and breadth of information NETech now claims is required by the May 5 Order is not
clearly reflected in NETech’s document requests themselves nor in its description of them in
connection with its earlier motion to compel. See, e.g., Dkt. 181 at p. 3.
NETech’s document requests relate solely to the reassignments made in 2008. To
discover the “rationales” for the 2008 reassignments, NETech wanted documents about the 2008
reassignment and the “related” communications from decision-makers regarding those 2008
reassignments. As NETech argued at that time, this court should require production of
documents:
Concerning Plaintiffs’ rationales for the “mass reassignment” that took
place in 2008, documents concerning the mass reassignments, including all
related communications from the files of Plaintiffs’ management, such as from the
email files of Christina Rother, Tony Swanson, John Edwardson, John Bannister,
and any other decision-makers who might have responsive materials.
See id. Neither NETech’s discovery requests (as it articulated them then) nor this court’s May 5
Order required CDW to produce documents relating to the origin of corporate policies that may
have influenced the rationale for reassignments that took place many years later.
As a request to enforce the May 5 Order, NETech’s motion must therefore fail.
B. Irrespective of the May 5 Order, NETech has not demonstrated that CDW should
be required to produce documents back to 2001.
Although the court has determined that the information NETech now wants cannot be
obtained through the strategic vehicle NETech used, it assumes the issue of whether NETech is
entitled to the discovery may be raised in another way in another context. The court will
therefore examine whether, irrespective of the May 5 Order, CDW should be required to produce
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these documents. In other words, the court will assume that NETech timely requested the
documents it now wants.3
Traditional Rule 26 principles guide the court’s examination of the issue. Rule 26(b)
allows a party to obtain discovery regarding “any nonprivileged matter that is relevant to any
party’s claim or defense,” but relevant nonprivileged information need not be produced if the
court finds that the burden or expense of its production outweighs its likely benefit to resolution
of the case on its merits.
NETech argues that discovery back to 2001 regarding CDW’s decision to implement a
verticalization model separating CDW-Government from other business segments is relevant to
causation of the business losses CDW has alleged. NETech maintains it should be able to seek
proof that customers who left CDW for NETech near the time CDW employees left CDW for
NETech did so because CDW had reassigned the customers’ account representatives without
regard to its customers’ needs. And NETech further wants to show that CDW was willing in
2008 to act in disregard of its customers’ needs, because the real purpose of the verticalization
model CDW adopted in 2001 is to allow it to protect its federal contracts from termination,
obscure its violations of the most favored nation clauses of its federal contracts, and thus defraud
the federal government.
This long chain of inferences NETech asks the court to connect is missing critical links.
NETech does not suggest that customers left CDW for NETech because the customers believed
3
This assumption requires a significant leap. First, production of the “mass reassignment”
documents was the subject of an agreed narrowing or clarification by the parties (not to mention
an order of the court) that arguably supersedes the original requests. Second, the court is not
convinced that the parties originally understood NETech’s document requests (particularly
document request 4) or their agreement enforced in the court’s May 5 Order to encompass
documents regarding the adoption of corporate policies that seven years later influenced the 2008
reassignment decision. The expansive reading NETech now gives its discovery requests on this
issue is inconsistent with its earlier representations.
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CDW followed a corporate model supposedly created for the purpose of defrauding the federal
government. NETech argues only that customers left for NETech because their usual account
representatives were reassigned. Full discovery has already been permitted on questions like (1)
whether at the relevant time account representatives for certain CDW customers were actually
reassigned or were scheduled to be reassigned, (2) whether customers CDW lost had been told
that their account representatives would be replaced, and (3) whether the actual or potential
reassignment played a role in the customers’ switch to NETech. In short, the causation question
is whether the 2008 reassignments had a role in the customers’ decisions to switch: the impetus
for CDW’s decision in 2001 to create CDW-Government has virtually no relevance to that
question.
CDW suspects (legitimately, in the court’s view) that NETech’s attempt to bring this
information within the scope of discovery on the “mass reassignment” issue is an end run around
the May 5 Order’s denial of NETech’s motion to compel production of the CDW-Government
documents. The attenuated case NETech makes for the relevance of these documents to the
causation issue does appear indicative of a renewed effort to obtain unrelated evidence to suggest
to the jury that CDW engages in unlawful behavior aimed at defrauding the federal government.
The court has already ruled on that issue.
NETech has, however, made a more nuanced relevance argument that merits further
discussion. It maintains that CDW has “opened the door” regarding the legitimacy and purpose
of its verticalization model. NETech contends that deposition testimony from CDW
representatives, statements in CDW documents, and an expert opinion CDW has served paint a
false picture of the verticalization model that would permit CDW to urge at trial that the purpose
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of its business model was to improve customer relationships and sales. NETech says this would
be a positive spin on a nefarious business plan.
As a threshold matter, the court first must consider how that sort of evidence—spun or
otherwise—could be relevant in this case. The court can conceive (though only vaguely) of at
least one way. Perhaps NETech surmises that a jury would naturally be skeptical of the
suggestion that CDW set out on a course of conduct (the reassignments) that would have
alienated its customers. NETech could counter that skepticism by showing that CDW did not
care if it lost non-government customers because its true purpose was to keep CDW’s most
important and valuable customer, the government.
Notwithstanding this speculation, the reasons why CDW implemented and continues to
follow its verticalization model is of slim, marginal relevance to whether CDW’s customers were
unhappy and changed vendors because CDW reassigned the customers’ account representatives.
Whether its business model is laudable and designed to benefit customers still provides virtually
no insight about whether a customer was dissatisfied or not when its account representative was
reassigned. In the court’s view, the discovery that NETech has already been afforded (i.e., the
documents and communications in connection with the 2008 reassignments and the affected
customers and account representatives) allowed for sufficient probing of NETech’s causation
theory. That discovery, in fact, included documents and testimony (1) that the reassignments
were made consistent with CDW’s verticalization model, and (2) that that model serves the
purpose of avoiding GSA audit (or complying with GSA policy, depending on one’s
perspective), a matter of high importance to CDW.4
4
CDW represents to the court that it has “searched and confirmed production of
documents relating to the reassignment of accounts and any reference to the General Services
Administration.” (Dkt. 224 at p. 6 n.4)
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The court’s balance of the Rule 26(b)(2)(C) factors—low level of relevance,
burdensomeness and expense of discovery of documents back to 2001, and their cumulative
nature—as well as the fact that the documents are, at best, barely within the scope5 of any
document requests—lead the court to conclude that the discovery CDW seeks by its motion to
enforce should be denied.
One final matter concerns CDW’s expert report of Tony Fuller, an accountant
specializing in advising corporations on compliance with federal and state government
contracting requirements. CDW’s counsel explained at argument that Mr. Fuller’s expert
opinion is prophylactic and merely responds to NETech’s contention that a company’s
segregation of its government-contract work in a division separate from other work is a practice
designed to defraud the federal government. (Dkt. 242, p. 3) The court takes CDW at its word
that service of this expert report does not mean that CDW intends to prove damages or some
other element of its claims by proof that verticalization is a legitimate and worthy corporate
model.
Conclusion
For the foregoing reasons, NETech’s motion (Dkt. 219) to enforce the court’s May 5,
2011 order is DENIED.
So ORDERED.
01/04/2012
Dated: ___________________
5
____________________________________
Debra McVicker Lynch
United States Magistrate Judge
Southern District of Indiana
See discussion at pp. 4-5 and note 3 supra.
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Distribution:
Craig T Boggs
PERKINS COIE, LLP
cboggs@perkinscoie.com
Brandy R. McMillion
PERKINS COIE LLP
bmcmillion@perkinscoie.com
Jeannil Boji
PERKINS COIE LLP
jboji@perkinscoie.com
Abiman Rajadurai
PERKINS COIE, LLP
arajadurai@perkinscoie.com
Michael R. Brunelle
BARNES & THORNBURG LLP
mbrunelle@btlaw.com
Jennifer Lynn Schuster
BARNES & THORNBURG LLP
jschuster@btlaw.com
David A. Given
BAKER & DANIELS
dagiven@bakerd.com
Aaron M. Staser
BARNES & THORNBURG LLP
aaron.staser@btlaw.com
Donald E. Knebel
BARNES & THORNBURG LLP
donald.knebel@btlaw.com
Eric E Walker
PERKINS COIE, LLP
ewalker@perkinscoie.com
Dwight D. Lueck
BARNES & THORNBURG
dwight.lueck@btlaw.com
Christopher B Wilson
PERKINS COIE LLP
cwilson@perkinscoie.com
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