Jones v. Dolgencorp, Inc. et al

Filing 50

MEMORANDUM OPINION AND ORDER denying 33 Motion for Summary Judgment; denying 40 Motion to Strike (See Order Text). Signed by Judge Mark W Bennett on 6/8/2011. (des)

IN THE UNITED STATES DISTRICT COURT
FOR THE NORTHERN DISTRICT OF IOWA
CENTRAL DIVISION

PEGGY JONES, LaRONDA
BLAKELY, MARSHA CORWIN,
JANET ENGELKEN, ROBIN
HARTKOPP, PAMM JOYNERAZBILL, JUDY KLIMESH, SHIRLEY
LONG, AMBER PLETSCH,
KATHLEEN PRICE, WILLIAM
STEVEN, VERNA SUNNES, and
SAUNDRA WEST,
Plaintiffs,

No. C 10-3020-MWB

vs.
DOLGENCORP, INC., and DOLLAR
GENERAL PARTNERS,
Defendants.

MEMORANDUM OPINION AND
ORDER REGARDING
DEFENDANTS’ MOTION TO
STRIKE AND MOTION FOR
SUMMARY JUDGMENT

____________________
TABLE OF CONTENTS
I. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
A. Factual Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Procedural Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
II. MOTION TO STRIKE AND OBJECTIONS TO EVIDENCE . . . . . . . . . . . . 7
A. Standards for Motion to Strike . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
III. MOTION FOR SUMMARY JUDGMENT . . . . . . . . . . . . . . . . . . . . . . . 16
A. Standards for Summary Judgment . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

1.

2.

The Fair Labor Standards Act Executive Exception . . . . . . .
a.
Primary duty, 29 C.F.R.§ 541.1(a) (2003) . . . . . . . .
i.
Percentage of time . . . . . . . . . . . . . . . . . . . .
ii.
Importance of duties . . . . . . . . . . . . . . . . . .
iii.
Discretionary powers . . . . . . . . . . . . . . . . . .
iv.
Freedom from supervision . . . . . . . . . . . . . . .
v.
Salary and wages . . . . . . . . . . . . . . . . . . . .
b.
Two or more employees, 29 C.F.R. § 541.1(b)
(2003) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liquidated Damages . . . . . . . . . . . . . . . . . . . . . . . . . . .

19
21
23
25
28
31
33
34
36

IV. CONCLUSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

I. INTRODUCTION
In this motion for summary judgment, I am required to determine whether a genuine
issue of material fact exists regarding an allegation that the defendants Dollar General
Partners and Dolgencorp, Inc. are nickel-and-dimeing their store managers, by claiming
such employees are exempt under the Fair Labor Standards Act and, therefore, ineligible
for overtime compensation.
A. Factual Background
This is a collective action by fourteen plaintiffs against Dollar General Partners
(“Dollar General”) and Dolgencorp, Inc. (“Dolgencorp”; collectively the “defendants”).
Defendants have moved for summary judgment only against Plaintiff Pamm Joyner-Azbill
(“Joyner”), who was employed by Dollar General from August 1998 until May 2003.
Originally hired as a temporary clerk, Joyner was offered an assistant store manager
position at the Waterloo, Iowa, Dollar General store after her temporary position expired.
2

In 1999, Joyner was promoted to store manager at the Dollar General store in Evansdale,
Iowa. Joyner served as store manager there for four years, until she resigned in May of
2003.
Dollar General, owned by the co-defendant Dolgencorp, Inc., is a nationwide retail
chain of discount, consumable goods, such as cleaning supplies, health and beauty aids,
foods/snacks, housewares, toys, and basic apparel. Most of these goods are priced below
ten dollars, with approximately twenty-five percent of merchandise priced at or below one
dollar. As of 2003, Dollar General operated around 6,192 stores in twenty-seven states,
with an average annual sales volume of $1,000,000 per store.
Management decisions within Dollar General’s corporate structure are divided into
three levels of hierarchy: the corporate headquarters; regional and district managers; and,
the store manager. Corporate headquarters dictate many aspects of each Dollar General
store. For example, corporate headquarters determines: the hours in the labor budget; the
store’s hours of operation; the merchandise shipped to the store; the layout of the store;
where goods should be arranged in the store; and, how many of a particular item should
be placed on each shelf. Furthermore, corporate headquarters issues detailed operatingprocedures manuals to every store manager. These manuals provide instruction to store
managers on how managers should handle: confronting an angry customer; answering the
telephone; running the cash register; what items should be hung on a clipboard in the
store’s office; weather emergencies; and, cleaning the store floor. Store managers are not
allowed to deviate from many of such instructions passed down from corporate
headquarters.
The second level of hierarchy involves district managers, who supervise between
fifteen to twenty-five stores in each district. District managers are expected to have a
weekly office day, communicate with store managers by telephone, and visit each store
3

within their district at least once every four to six weeks. District managers strictly control
the number of labor hours given to each store, and their approval is required before a
store’s labor budget is exceeded by the store manager. Additionally, district managers
have the sole authority to promote an employee, give a pay raise, or terminate
employment.
The third level of hierarchy within Dollar General’s corporate structure concerns
local store managers, like Joyner. Store managers typically supervise an assistant store
manager, a lead clerk, and multiple store clerks. Joyner’s Dollar General store had an
average of seven to eight employees, of which four to five were clerks. In addition to
supervising employees, store managers: maintain inventory levels; order merchandise;
assign work to lower-level employees; schedule employees within the parameters of the
labor budget; and, receive and implement directives issued from corporate headquarters.
Store managers do not have the authority to terminate or promote employees, although
they can provide recommendations to district managers who make the ultimate decision.
Store managers also do not have the authority to: give an employee a pay raise; adjust an
employee’s initial rate of pay; set the store’s hours of operation; change the store’s locks;
decide where merchandise is placed; choose the layout of the store; determine the labor
budget; or, contract with outside vendors.
According to Joyner, she worked, on average, fifty-six to sixty-five hours a week.
Joyner claims that only ten percent of this time was actually spent performing managerial
duties in accordance with her job description. The other ninety percent of Joyner’s time
was spent performing manual-labor duties like those done by store clerks, such as stocking
shelves, unloading trucks, sweeping the floor, cleaning the bathroom, changing light bulbs,
hanging signs from the ceiling, clearing the parking lot, and running the cash register.

4

Joyner is the only salaried employee at her Dollar General store. As store manager,
Joyner earned $440/week beginning in April 2001; $460/week beginning December 2001;
$473.80/week beginning in April 2002; $500/week beginning in October 2002; and,
$515/week beginning in April 2003. Joyner also earned an annual bonus every year that
she was store manager. Such bonuses were based upon the profitability of her store, and
Joyner was eligible to earn an annual bonus of up to ten percent of the store’s net profit
not to exceed 100% of her base salary. The assistant store manager was the second highest
paid employee in Joyner’s store, and earned approximately $7.47/hour or around $298.80
for a forty hour workweek. The assistant store manager was eligible to receive bonuses
of up to three percent of the store’s net profit, and each store clerk’s bonus eligibility was
capped at two percent.
B. Procedural Background
On August 7, 2006, Joyner and hundreds of other plaintiffs collectively filed a
Complaint and Jury Demand in the United States District Court, for the Northern District
of Alabama. Their initial complaint was soon followed by a First Amended Complaint
filed on August 9, 2006, and a Second Amended Complaint filed on September 5, 2006.
In the Second Amended Complaint, plaintiffs claim defendants have a uniform policy and
practice of consistently requiring managerial staff to work overtime without compensation.
Plaintiffs also claim the vast majority of work hours are spent performing non-managerial
job duties. Plaintiffs seek overtime compensation, an equal amount of liquidated damages,
interest, attorneys’ fees, and costs. Defendants answered the First and Second Amended
Complaints on September 5, 2006 and September 19, 2006, respectively, and denied these
allegations. On November 3, 2006, the United States District Court, for the Northern
District of Alabama severed the cases of the plaintiffs whose claims were subject to the
5

jurisdiction of, and whose venue was proper in, federal courts located outside the State of
Alabama. On March 30, 2010, the United States District Court, for the Northern District
of Alabama transferred Joyner’s case, and similarly situated plaintiffs, to the Northern
District of Iowa.
On February 11, 2011, defendants filed a Motion for Summary Judgment. The
defendants argue that Joyner’s “claim for unpaid overtime under the Fair Labor Standards
Act (“FLSA”) fails because Dollar General can show, as a matter of law, that she is
exempt from overtime under the ‘executive exemption’ of the FLSA, 29 U.S.C. §
213(a)(1).” (Docket no. 33, p. 1) Defendants also allege that Joyner falls within the
“executive exemption” of the FLSA, because: Joyner was compensated on a salary basis
at a rate of not less than $250 per week; Joyner’s primary duty was management; and,
Joyner regularly directed the work of two or more other full-time employees.
On March 17, 2011, Joyner filed a Response in Opposition to Defendants’ Motion
for Summary Judgment. Joyner argues that a question of fact for the jury exists regarding
whether her primary duty was managerial-labor. Joyner claims she spent ninety percent
of her time performing manual-labor duties, and, thus, her primary duties were not
managerial in nature. Joyner also argues that Dollar General’s supervision and policies
prevented her from exercising discretion over the types of decisions contemplated by the
FLSA regulations.
On March 24, 2011, the defendants filed a Motion to Strike and Objections to
Evidence Offered in Opposition to Defendants’ Motion for Summary Judgment.
Defendants argue that forty-two exhibits the plaintiff attached in support of her Response
in Opposition to Defendants’ Motion for Summary Judgment, fail to satisfy the minimal
evidentiary thresholds for admissibility and should not be considered as evidence. The
defendants also filed, on March 24, 2011, their Reply in Support of Motion for Summary
6

Judgment. In their reply, the defendants argue that Joyner fails to demonstrate that any
material fact is disputed. The defendants stress that Joyner’s sworn testimony is evidence
that she was in charge of her store, when she admitted that she was always managing her
employees, even during the time when she allegedly performed manual labor tasks.
Defendants also argue that, as a store manager, Joyner had the greatest impact on store
profitability and that her success was dependent upon her store’s overall profitability.
On April 8, 2011, Joyner filed a Response to Defendants’ Motion to Strike and
Objections to Evidence. Joyner argues that the exhibits are admissible, because several
of these exhibits originate from a 2004 internal survey of Dollar General stores that Dollar
General, itself, conducted. Joyner believes that the survey demonstrates the importance
of the non-managerial duties Joyner performed to Dollar General, and, therefore, go
towards the question of whether her primary duty to Dollar General was, in fact,
managerial or manual-labor. Regarding news articles, monthly newsletters published by
Dollar General, business memos, and performance evaluations, Joyner argues that such
exhibits are either not offered for the truth of the matter asserted, or, fall under the
applicable business records exception to the hearsay rule and are thereby relevant and
admissible.
The defendants’ Motion for Summary Judgment and Motion to Strike are now fully
submitted, and I will turn now to an analysis of the legal issues presented.
II. MOTION TO STRIKE AND OBJECTIONS TO EVIDENCE
A. Standards for Motion to Strike
Rule 12 of the Federal Rules of Civil Procedure provides for a motion to strike, as
follows:

7

(f) Motion to Strike. The court may strike from a pleading an
insufficient defense or any redundant, immaterial, impertinent,
or scandalous matter. The court may act:
(1) on its own; or
(2) on motion made by a party either before
responding to the pleading or, if a response is
not allowed, within 21 days after being served
with the pleading.
Fed.R.Civ.P. 12(f).1
In ruling on a Rule 12(f) motion, the court “enjoy[s] liberal discretion,” and its
ruling is reviewed only for abuse of that discretion. See BJC Health Sys. v. Columbia
Cas. Co., 478 F.3d 908, 917 (8th Cir.2007); Nationwide Ins. Co. v. Central Missouri
Elec. Coop., Inc., 278 F.3d 742, 748 (8th Cir.2001); Stanbury Law Firm v. IRS, 221 F.3d
1059, 1063 (8th Cir.2000); Chock v. Northwest Airlines, Inc., 113 F.3d 861, 863–64 n.
3 (8th Cir.1997). The rule embodies this discretion, because it is cast in permissive terms
(“the court may act ...”) rather than mandatory terms. Fed.R.Civ.P. 12(f); see also
Stanbury, 221 F.3d at 1063 (“Because the rule is stated in the permissive, however, it has
always been understood that the district court enjoys ‘liberal discretion’ thereunder.”).
The Eighth Circuit Court of Appeals has also recognized that, “[d]espite this broad
discretion ... striking a party’s pleadings is an extreme measure, and, as a result, we have
previously held that ‘[m]otions to strike under Fed.R.Civ.P. 12(f) are viewed with disfavor
and are infrequently granted.’” Stanbury, 221 F.3d at 1063 (quoting Lunsford v. United
States, 570 F.2d 221, 229 (8th Cir.1977), in turn citing 5 Wright & Miller, Federal

1

The language of Rule 12(f) was “restyled” by the 2007 Amendments, but, again,
the changes were intended to be stylistic only. Fed.R.Civ.P. 12, advisory committee’s
note.
8

Practice and Procedure: Civil § 1380 at 783 (1969)); accord BJC Health Sys., 478 F.3d
at 917 (citing Stanbury). Applying these standards, the Eighth Circuit Court of Appeals
has ruled that even matters that are not “strictly relevant” to the principal claim at issue
should not necessarily be stricken, if they provide “important context and background” to
claims asserted or are relevant to some object of the pleader’s suit. Id.
B. Analysis
The defendants’ filed a Motion to Strike and Objections to Evidence regarding fortytwo exhibits the plaintiff offered in opposition to the defendants’ Motion for Summary
Judgment.

These exhibits include a 2004 Dollar General Survey pertaining to the

operation of its stores, a periodical article, a Harvard Business School case study, Dollar
General monthly newsletters, Dollar General business memorandums, and Dollar General
performance evaluations. Under Rule 12(f) of the Federal Rules of Civil Procedure, a
court may strike from a pleading an insufficient defense or any redundant, immaterial,
impertinent, or scandalous matter.

Under Rule 7(a) of the Federal Rules of Civil

Procedure, “pleadings” are: “a complaint; an answer to a complaint; an answer to a
counterclaim designated as a counterclaim; an answer to a crossclaim; a third-party
complaint; an answer to a third-party complaint; and, if the court orders one, a reply to
an answer.” Id. Here, defendants are not seeking to strike matter from a pleading, but,
instead, attempt to strike exhibits offered in opposition to the defendants’ Motion for
Summary Judgment. As a result, the defendants’ Motion to Strike is improper under Rule
12(f) of the Federal Rules of Civil Procedure, and, consequently, denied. Nevertheless,
I shall next consider the defendants’ objections to the forty-two exhibits Joyner attached
to her Response in Opposition to Defendants’ Motion for Summary Judgment.

9

As a preliminary matter, I note that Rule 104 of the Federal Rules of Evidence
provides, generally, that “[p]reliminary questions concerning . . . the admissibility of
evidence shall be determined by the court. . . .” FED. R. EVID. 104. Such preliminary
questions may depend upon such things as whether the factual conditions or legal standards
for the admission of certain evidence have been met. See id., Advisory Committee Notes,
1972 Proposed Rule. This rule, like the other rules of evidence, must be “construed to
secure fairness in administration, elimination of unjustifiable expense and delay, and
promotion of growth and development of the law of evidence to the end that truth may be
ascertained and proceedings justly determined.” FED. R. EVID. 102. I conclude that
preliminary determination of the admissibility of evidence presented or challenged in the
defendants’ objection will likely serve the ends of a fair and expeditious presentation of
issues to the jury.
The defendants base their objections frequently on the alleged irrelevance or
prejudicial nature of certain challenged categories of evidence. Rule 401 of the Federal
Rules of Evidence defines “relevant evidence” as “evidence having any tendency to make
the existence of any fact that is of consequence to the determination of the action more
probable or less probable than it would be without the evidence.” FED. R. EVID. 401.
Rule 402 provides that “[a]ll relevant evidence is admissible, except as otherwise provided
by the Constitution of the United States, by Act of Congress, by these rules, or by other
rules prescribed by the Supreme Court pursuant to statutory authority” and that
“[e]vidence which is not relevant is not admissible.” FED. R. EVID. 402. Rule 403
provides for exclusion of even relevant evidence on various grounds, as follows:
Although relevant, evidence may be excluded if its probative
value is substantially outweighed by the danger of unfair
prejudice, confusion of the issues, or misleading the jury, or

10

by considerations of undue delay, waste of time, or needless
presentation of cumulative evidence.
FED. R. EVID. 403.
The Eighth Circuit Court of Appeals has explained “prejudice” within the meaning
of Rule 403 as follows:
Under Rule 403, district courts have broad discretion to assess
unfair prejudice, and are reversed only for an abuse of
discretion. United States v. Henderson, 416 F.3d 686, 693
(8th Cir. 2005), cert. denied, 546 U.S. 1175, 126 S. Ct. 1343,
164 L. Ed. 2d 57 (2006). Rule 403 “does not offer protection
against evidence that is merely prejudicial in the sense of being
detrimental to a party’s case. The rule protects against
evidence that is unfairly prejudicial, that is, if it tends to
suggest decision on an improper basis.” Wade v. Haynes, 663
F.2d 778, 783 (8th Cir. 1981), aff’d sub nom. Smith v. Wade,
461 U.S. 30, 103 S. Ct. 1625, 75 L. Ed. 2d 632 (1983).
United States v. Myers, 503 F.3d 676, 681 (8th Cir. 2007); United States v. Farrington,
499 F.3d 854, 858-59 (8th Cir. 2007). The Advisory Committee Notes to Rule 403
explain that a decision on an “improper basis” is “commonly, though not necessarily, an
emotional one.” FED. R. EVID. 403, Advisory Committee Notes; see also United States
v. Jiminez, 487 F.3d 1140, 1145 (8th Cir. 2007) (quoting this note); United States v.
Dierling, 131 F.3d 722, 730-31 (8th Cir. 1997) (considering whether evidence was
unfairly prejudicial, because it might lead to a decision on an improper basis, where it
purportedly had no connection to the charged offense and revealed grisly or violent
behavior that made the defendant appear “dangerous”). Unfairly prejudicial evidence has
also been described as evidence that is “‘so inflammatory on [its] face as to divert the
jury’s attention from the material issues in the trial.’” United States v. Adams, 401 F.3d
886, 900 (8th Cir. 2005) (quoting United States v. Shoffner, 71 F.3d 1429, 1433 (8th Cir.

11

1995)). The Advisory Committee’s Notes to Rule 403 also explain that a determination
on unfair prejudice should include consideration of the possible effectiveness or lack of
effectiveness of a limiting instruction. FED. R. EVID. 403, Advisory Committee Notes;
see also United States v. Hawthorne, 235 F.3d 400, 404 (8th Cir. 2000) (finding that
relevance of evidence was not outweighed by any potential prejudice within the meaning
of either Rule 404(b) or Rule 403 where the evidence was used for a limited purpose and
the district court gave a limiting instruction).
Rule 403 also permits exclusion of relevant evidence on the basis of its potential for
confusion of the issues. FED. R. EVID. 403. The Eighth Circuit Court of Appeals has
explained, “‘Confusion of the issues warrants exclusion of relevant evidence if admission
of the evidence would lead to litigation of collateral issues.’” Fireman’s Fund Ins. Co. v.
Thien, 63 F.3d 754, 758 (8th Cir. 1995) (quoting United States v. Dennis, 625 F.2d 782,
796-97 (8th Cir. 1980)).
The defendants first object to all forty-two exhibits Joyner attached to her Response
in Opposition to Defendants’ Motion for Summary Judgment as irrelevant, improper,
confusing, and prejudicial, under Federal Rules of Evidence 401-403.

I deny the

defendants objections on these grounds, and find that such evidence is relevant in having
the tendency to make the existence of any fact that is of consequence to the determination
of the action more probable or less probable than it would be without the evidence.
For instance, regarding Joyner’s exhibits 1, 2, and 7-20, pertaining to a 2004 Dollar
General Survey, this survey is highly relevant in determining whether the types of tasks
performed by store employees, including the store manager, were primarily managerial
or manual-labor duties. This survey is also non-prejudicial in that it was conducted by
Dollar General to determine how time was spent in each of its stores by employees, a
central question before the court.
12

Regarding Joyner’s exhibits 4 and 35, pertaining to a business periodical and a
Harvard Business School case study, I also find that such exhibits are relevant and
nonprejudicial under FED. R. EVID. 401-403, and go towards the question of liquidated
damages in determining Dollar General’s state of mind in hiring store managers with the
ability to perform large amounts of physical labor.
Regarding Joyner’s exhibits 3, and 21-23, concerning the monthly newsletter issued
by Dollar General to its employees, I again find such exhibits relevant and admissible
under FED. R. EVID. 401-403. Dollar General’s monthly newsletter discloses the policies
of the company, and provides insight into the oversight it maintains over store employees
— all relevant information on the question of discretion reserved to store managers.
I further find Joyner’s exhibits 5 and 28, concerning business memos and selections
from Dollar General’s Standard Operating Procedures Manual, relevant and admissible
under FED. R. EVID. 401-403. These documents go towards the question of whether
Dollar General’s policies encouraged store managers to primarily perform large amounts
of manual labor versus managerial duties.
Additionally, Joyner’s exhibit 24, an example of a performance evaluation given to
an assistant store manager, is relevant and admissible in that it is the identical type of form
used to evaluate the store manager. This evidence begs the question of whether the duties
of a store manager were truly distinctive — even though the defendants claim a store
manager’s primary role is managerial and an assistant store manager’s role involves more
manual labor.
The defendants base their second round of objections on alleged hearsay and double
hearsay under FED. R. EVID. 801-802. FED. R. EVID. 801, states: “‘Hearsay’ is a
statement, other than one made by the declarant while testifying at the trial or hearing,
offered in evidence to prove the truth of the matter asserted.” Furthermore, FED. R. EVID.
13

802 provides the Hearsay Rule, which provides: “Hearsay is not admissible except as
provided by these rules or by other rules prescribed by the Supreme Court pursuant to
statutory authority or by Act of Congress.” Thus, any out of court statement offered to
prove the truth of the matter asserted, falling outside one of the notable exceptions to the
Hearsay Rule, is hearsay and will be inadmissible.
Defendants argue that the Dollar General Survey, including exhibits 1, 2, and 7-20,
and, articles about Dollar General, Joyner’s exhibits 4 and 35, are impermissible hearsay.
I agree that these exhibits are inadmissible as classic hearsay, because they are out of court
statements offered to prove the truth of the matter asserted and do not fall within any
exception to the hearsay rule.2 The defendants also assert that Joyner’s exhibits 3, and 2123, concerning the monthly newsletter issued by Dollar General to its employees, and,
Joyner’s exhibit 24, an example of a performance evaluation given to an assistant store
manager, are hearsay. However, Fed. R. Evid. 803(6) provides the pertinent business
records exception to hearsay.3 This exception allows records to be admitted “if kept in the
2

Defendants further object to Joyner’s exhibits 1, 2, 4, 7-20, and 35 as lacking
foundation under Fed. R. Evid. 602, and exhibits 4 and 35 as lacking authentication under
Fed. R. Evid. 901. As I have already determined that these exhibits are inadmissible as
classic hearsay under Fed. R. Evid. 801-802, it is unnecessary for me to also determine
their admissibility on the additional grounds of foundation and authentication.
3

“Records of Regularly Conducted Activity. A memorandum, report, record, or
data compilation, in any form, of acts, events, conditions, opinions, or diagnoses, made
at or near the time by, or from information transmitted by, a person with knowledge, if
kept in the course of a regularly conducted business activity, and if it was the regular
practice of that business activity to make the memorandum, report, record or data
compilation, all as shown by the testimony of the custodian or other qualified witness, or
by certification that complies with Rule 902(11), Rule 902(12), or a statute permitting
certification, unless the source of information or the method or circumstances of
(continued...)
14

course of a regularly conducted business activity, and if it was the regular practice of that
business activity to make the memorandum, report. . . .” FED. R. EVID. 803(6). Thus,
I find that these exhibits are admissible under the business records exception to hearsay in
that they were monthly newsletters and standard evaluations conducted in the regular
practice of Dollar General’s course of business.
Finally, the defendants object to Joyner’s exhibit 24, an example of a performance
evaluation given to an assistant store manager, as lacking foundation under Fed. R. Evid.
602.4 The defendants argue that the exhibit is a performance review form of an individual
that has no connection to Joyner’s case. On the contrary, since this form was the same
used by Dollar General to evaluate Joyner, I find that Joyner has personal knowledge of
the matter. Exhibit 24 is therefore admissible upon the testimony by Joyner explaining this
fact, including the reasoning behind offering a third party’s evaluation form due to the
inability of obtaining a clean version.5

3

(...continued)
preparation indicate lack of trustworthiness. The term ‘business’ as used in this paragraph
includes business, institution, association, profession, occupation, and calling of every
kind, whether or not conducted for profit.” FED. R. EVID. 803(6).
4

“A witness may not testify to a matter unless evidence is introduced sufficient to
support a finding that the witness has personal knowledge of the matter. Evidence to prove
personal knowledge may, but need not, consist of the witness’ own testimony.” FED. R.
EVID. 602.
5

I have concerns that the personal information of the non-party contained on
Joyner’s exhibit 24 may be an unnecessary violation of privacy rights. As such, I order
Joyner to redact such portions of the exhibit containing the non-party’s personal
information.
15

Therefore in summary, Joyner’s exhibits 1, 2, 4, 7-20, and 35 are inadmissible
under the Hearsay Rule, FED. R. EVID. 801-802. Joyner’s exhibits 3, 5, 21-23, 24, and
28 are admissible over the defendants’ objections.
III. MOTION FOR SUMMARY JUDGMENT
A. Standards for Summary Judgment
Motions for summary judgment essentially “define disputed facts and issues and . . .
dispose of unmeritorious claims [or defenses].” Bell Atlantic Corp. v. Twombly, 550 U.S.
544, 585 (2007) (internal quotation marks and citation omitted); see Celotex Corp. v.
Catrett, 477 U.S. 317, 323-24 (1986) (“One of the principal purposes of the summary
judgment rule is to isolate and dispose of factually unsupported claims or defenses. . . .”).
Summary judgment is only appropriate when “the pleadings, depositions, answers to
interrogatories, and admissions on file, together with affidavits, if any, show that there is
no genuine issue of material fact and that the moving party is entitled to a judgment as a
matter of law.” FED. R. CIV. P. 56(c) (emphasis added); see Woods v. DaimlerChrysler
Corp., 409 F.3d 984, 990 (8th Cir. 2005) (“Summary judgment is appropriate if viewing
the record in the light most favorable to the nonmoving party, there are no genuine issues
of material fact and the moving party is entitled to judgment as a matter of law.”).
A fact is material when it “‘might affect the outcome of the suit under the governing
law.’” Johnson v. Crooks, 326 F.3d 995, 1005 (8th Cir. 2003) (quoting Anderson v.
Liberty Lobby, Inc., 477 U.S. 242, 248 (1986)). Thus, “the substantive law will identify
which facts are material.” Anderson, 477 U.S. at 248. An issue of material fact is
genuine if it has a real basis in the record, Hartnagel v. Norman, 953 F.2d 394, 395 (8th
Cir. 1992) (citing Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 58687 (1986)), or when “‘a reasonable jury could return a verdict for the nonmoving party’
16

on the question,” Woods, 409 F.3d at 990 (quoting Anderson, 477 U.S. at 248); see Diesel
Machinery, Inc. v. B.R. Lee Indus., Inc., 418 F.3d 820, 832 (8th Cir. 2005) (stating
genuineness depends on “whether a reasonable jury could return a verdict for the nonmoving party based on the evidence”).
Procedurally, the moving party bears “the initial responsibility of informing the
district court of the basis for its motion and identifying those portions of the record which
show a lack of a genuine issue,” Hartnagel, 953 F.2d at 395 (citing Celotex, 477 U.S. at
323), and demonstrating that it is entitled to judgment according to law. See Celotex, 477
U.S. at 323 (“[T]he motion may, and should, be granted so long as whatever is before the
district court demonstrates that the standard for the entry of summary judgment, as set
forth in Rule 56(c), is satisfied.”). Once the moving party has successfully carried its
burden under Rule 56(c), the nonmoving party has an affirmative burden to go beyond the
pleadings and by depositions, affidavits, or otherwise, designate “specific facts showing
FED. R. CIV. P. 56(e); Mosley v. City of

that there is a genuine issue for trial.”

Northwoods, Mo., 415 F.3d 908, 910 (8th Cir. 2005) (“The nonmoving party may not
‘rest on mere allegations or denials, but must demonstrate on the record the existence of
specific facts which create a genuine issue for trial.’” (quoting Krenik v. County of Le
Sueur, 47 F.3d 953, 957 (8th Cir. 1995))).
As the Eighth Circuit Court of Appeals has explained,
“On a motion for summary judgment, ‘facts must be viewed
in the light most favorable to the nonmoving party only if there
is a genuine dispute as to those facts.’” Ricci v. DeStefano,
129 S. Ct. 2658, 2677 (2009) quoting Scott v. Harris, 550
U.S. 372, 380 (2007) (internal quotations omitted).
“Credibility determinations, the weighing of the evidence, and
the drawing of legitimate inferences from the facts are jury
functions, not those of a judge.” Reeves v. Sanderson
17

Plumbing Prods., Inc., 530 U.S. 133, 150 (2000), quoting
Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986).
The nonmovant “must do more than simply show that there is
some metaphysical doubt as to the material facts,” and must
come forward with “specific facts showing that there is a
genuine issue for trial.” Matsushita Elec. Indus. Co. v. Zenith
Radio Corp., 475 U. S. 574, 586-87 (1986). “‘Where the
record taken as a whole could not lead a rational trier of fact
to find for the nonmoving party, there is no genuine issue for
trial.’” Ricci, 129 S. Ct. at 2677, quoting Matsushita, 475
U.S. at 587.
Torgerson v. City of Rochester, --- F.3d ---, 2011 WL 2135636 (June 1, 2011) (en banc).
I will now apply these standards to defendants’s Motion for Summary Judgment.
B. Analysis
The defendants argue that Joyner is exempt from the Fair Labor Standards Act
(“FLSA”) requirement of providing overtime compensation because she was a salaried
manager at Dollar General. Regarding overtime compensation, the FLSA dictates that:
no employer shall employ any of his employees who in any
workweek is engaged in commerce or in the production of
goods for commerce, or is employed in an enterprise engaged
in commerce or in the production of goods for commerce, for
a workweek longer than forty hours unless such employee
receives compensation for his employment in excess of the
hours above specified at a rate not less than one and one-half
times the regular rate at which he is employed.
29 U.S.C. § 207(a)(1). Thus, “[a]s a general rule, the FLSA requires employers to pay
overtime compensation to employees for hours worked in excess of a forty-hour work
week.”

Auer v. Robbins, 65 F.3d 702, 709-710 (8th Cir. 1995); see Kanatzer v.

Dolgencorp, 2010 WL 2720788, *2 (E.D.Mo. 2010). However, the FLSA also provides

18

an exception to the overtime compensation requirement, for “any employee employed in
a bona fide executive, administrative, or professional capacity. . . .”

29 U.S.C.

§ 213(a)(1) (emphasis added).
1.

The Fair Labor Standards Act Executive Exception

To assist the courts in determining whether an employee falls within the executive
exception to the FLSA, the United States Department of Labor has listed several factors
to provide guidance. These factors include any employee:
(a) Whose primary duty consists of the management of the
enterprise in which he is employed or of a customarily
recognized department or subdivision thereof; and
(b) Who customarily and regularly directs the work of two or
more other employees therein; and
(c) Who has the authority to hire or fire other employees or
whose suggestions and recommendations as to the hiring or
firing and as to the advancement and promotion or any other
change of status of other employees will be given particular
weight; and
(d) Who customarily and regularly exercises discretionary
powers; and
(e) Who does not devote more than 20 percent, or, in the case
of an employee of a retail or service establishment who does
not devote as much as 40 percent, of his hours of work in the
workweek to activities which are not directly and closely
related to the performance of the work described in paragraphs
(a) through (d) of this section: Provided, That this paragraph
shall not apply in the case of an employee who is in sole
charge of an independent establishment or a physically
separated branch establishment, or who owns at least a
20-percent interest in the enterprise in which he is employed;
and
(f) Who is compensated for his services on a salary basis at a
rate of not less than $155 per week (or $130 per week, if
employed by other than the Federal Government in Puerto
19

Rico, the Virgin Islands, or American Samoa), exclusive of
board, lodging, or other facilities. . . .
29 C.F.R. § 541.1 (2003).
This regulation is “simplified” by an additional provision in subsection (f), which
states:
Provided, That an employee who is compensated on a salary
basis at a rate of not less than $250 per week (or $200 per
week, if employed by other than the Federal Government in
Puerto Rico, the Virgin Islands or American Samoa), exclusive
of board, lodging, or other facilities, and whose primary duty
consists of the management of the enterprise in which the
employee is employed or of a customarily recognized
department or subdivision thereof, and includes the customary
and regular direction of the work of two or more other
employees therein, shall be deemed to meet all the
requirements of this section.
29 C.F.R. § 541.1 (2003). In other words, employees who earn more than $250 per week
need satisfy only subsections (a) and (b) of 29 C.F.R. § 541.1 (2003), the so-called “short
test,” whereas employees who earn less than $250 per week must satisfy all five
subsections (a)-(e) of 29 C.F.R. § 541.1 (2003), the so-called “long test.” See Murray v.
Stuckey’s, Inc., 939 F.2d 614, 617 (8th Cir. 1991).
Defendants argue that the short test is the appropriate standard in this case, in light
of the fact that Joyner earned more than $250 per week. Defendants further argue that
because Joyner’s employment satisfies subsections (a) and (b) of 29 C.F.R. § 541.1
(2003), they should be entitled to summary judgment as a matter of law. While I
recognize that the short test is the appropriate standard in light of Joyner’s salary,6 I also
6

As store manager, Joyner earned $440/week beginning in April 2001; $460/week
(continued...)
20

note that “the application of an exemption under the Fair Labor Standards Act is a matter
of affirmative defense on which the employer has the burden of proof.”

Hertz v.

Woodbury County, Iowa, 566 F.3d 775, 783 (8th Cir. 2009) (quoting Corning Glass Works
v. Brennan, 417 U.S. 188, 196-97 (1974)). “This exemption is ‘narrowly construed in
order to further Congress’ goal of providing broad federal employment protection.’”
Spinden v. GS Roofing Products Co., Inc., 94 F.3d 421, 426 (8th Cir. 1996) (quoting
McDonnell v. City of Omaha, Neb., 999 F.2d 293, 295 (8th Cir.1993), cert. denied, 510
U.S. 1163, 114 S.Ct. 1188, 127 L.Ed.2d 538 (1994)). The employer must prove that this
exemption applies by “demonstrat[ing] that their employees fit ‘plainly and unmistakably
within the exemption’s terms and spirit.’” Spinden, 94 F.3d at 426 (quoting McDonnell,
999 F.2d at 296 (quoting Arnold v. Ben Kanowsky, Inc., 361 U.S. 388, 392, 80 S.Ct. 453,
456, 4 L.Ed.2d 393 (1960)). Therefore, I will address subsections (a) and (b) of 29
C.F.R. § 541.1 (2003), in turn, to determine if the defendants have met their burden of
proving that no genuine issue of material fact exists because Joyner was an executive
employee as defined by the FLSA.
a.

Primary duty, 29 C.F.R.§ 541.1(a) (2003)

The defendants argue that Joyner’s employment satisfies the “primary duty” test
based on the relevant factors, and, therefore, no question of material fact exists. The
United States Department of Labor has explained that an employee employed in a bona fide
executive capacity includes any employee, “[w]hose primary duty consists of the
management of the enterprise in which he is employed or of a customarily recognized
6

(...continued)
beginning December 2001; $473.80/week beginning in April 2002; $500/week beginning
in October 2002; and, $515/week beginning in April 2003. (Docket no. 33-2, p. 7;
Docket no. 37-2, p. 6)
21

department or subdivision thereof. . . .” 29 C.F.R. § 541.1(a) (2003). The United States
Department of Labor has specifically defined an employee’s “primary duty,” accordingly:
A determination of whether an employee has management as
his primary duty must be based on all the facts in a particular
case. The amount of time spent in the performance of the
managerial duties is a useful guide in determining whether
management is the primary duty of an employee. In the
ordinary case it may be taken as a good rule of thumb that
primary duty means the major part, or over 50 percent, of the
employee’s time. Thus, an employee who spends over 50
percent of his time in management would have management as
his primary duty. Time alone, however, is not the sole test,
and in situations where the employee does not spend over 50
percent of his time in managerial duties, he might nevertheless
have management as his primary duty if the other pertinent
factors support such a conclusion. Some of these pertinent
factors are the relative importance of the managerial duties as
compared with other types of duties, the frequency with which
the employee exercises discretionary powers, his relative
freedom from supervision, and the relationship between his
salary and the wages paid other employees for the kind of
nonexempt work performed by the supervisor. For example,
in some departments, or subdivisions of an establishment, an
employee has broad responsibilities similar to those of the
owner or manager of the establishment, but generally spends
more than 50 percent of his time in production or sales work.
While engaged in such work he supervises other employees,
directs the work of warehouse and delivery men, approves
advertising, orders merchandise, handles customer complaints,
authorizes payment of bills, or performs other management
duties as the day-to-day operations require. He will be
considered to have management as his primary duty.
29 C.F.R. § 541.103 (2003).

In simpler language, “the amount of time spent on

managerial duties is a relevant, but not dispositive, factor.” Murray, 939 F.2d at 618.

22

Other factors must also be taken into account, and the primary duty determination “must
be based on all the facts in a particular case.” Id. The Eighth Circuit Court of Appeals
has described all factors that must be taken into account, as follows:
[i]n the ordinary case it may be taken as a good rule of thumb
that primary duty means the major part, or over 50 percent, of
the employee’s time. Thus, an employee who spends over 50
percent of his time in management would have management as
his primary duty. Time alone, however, is not the sole test,
and in situations where the employee does not spend over 50
percent of his time in managerial duties, he might nevertheless
have management as his primary duty if the other pertinent
factors support such a conclusion. Some of these pertinent
factors are the relative importance of the managerial duties as
compared with other types of duties, the frequency with which
the employee exercises discretionary powers, his relative
freedom from supervision, and the relationship between his
salary and the wages paid other employees for the kind of
nonexempt work performed by the supervisor.
Murray, 939 F.2d at 618. Thus, I will first consider what percentage of time Joyner spent
performing managerial duties, and then move on to the other factors, in my determination
of whether a genuine issue of material fact exists concerning Joyner’s primary duty at
Dollar General.
i.

Percentage of time.

Defendants dispute Joyner’s claim that, as store manager, she spent ninety percent
of her time performing manual labor tasks. Defendants argue that Joyner has not offered
any evidence to support this claim, and, even if Joyner spent more than fifty percent of her
time on non-managerial tasks, this does not automatically define her primary duty as
something other than management.

23

FLSA regulations state that, “[i]n the ordinary case it may be taken as a good rule
of thumb that primary duty means the major part, or over 50 percent, of the employee’s
time.” 29 C.F.R. § 541.103. Joyner argues that the time she spent on exempt duties was
“very, very minimal” (Docket 37, p. 10), and supports her estimate of ninety percent by
listing several manual labor activities that consumed her time, such as stocking the shelves,
sweeping the floor, cleaning the bathroom, changing light bulbs, hanging signs from the
ceiling, and clearing the parking lot. Joyner argues that none of these duties were listed
in her job description as store manager, and the reason she had to perform them is because
she was often the only employee present in the store. Joyner points out that even if she
was fortunate to have an additional employee, she still was unable to delegate manual labor
duties because the other employee was needed to run the cash register.
Defendants dispute Joyner’s ninety percent estimate, yet fail to offer an alternative
backed up with evidence. The United States Supreme Court and the Eighth Circuit Court
of Appeals have both held that the amount of time an employee spends working, either on
exempt or non-exempt duties, is a question of fact.

See Icicle Seafoods, Inc. v.

Worthington, 475 U.S. 709, 714 (1986); Spinden v. GS Roofing Products Co., Inc. 94
F.3d 421, 426 (8th Cir. 1996); see also Kanatzer, 2010 WL 2720788 at *3. Thus, I find
that a genuine issue of material fact exists on the question of what percentage of time
Joyner spent as a store manager performing non-exempt duties.
While I have found that such a question of fact exists, this factor is not controlling
under the FLSA regulations. The Eighth Circuit Court of Appeals has noted that “‘the
person ‘in charge’ of a store has management as his primary duty, even though he spends
the majority of his time on non-exempt work and makes few significant decisions.”
Murray, 939 F.2d at 617 (quoting Donovan v. Burger King Corp., 672 F.2d 221, 227 (1st
Cir. 1982)). On the other hand, I also recognize that being “in charge” may be in title
24

only, as courts have found “[a]n employee is not automatically an exempt executive merely
because she is labeled a ‘manager’. . . .” Kanatzer v. Dolgencorp, Inc., 2010 WL
2720788, *2 (E.D. Mo. 2010); see Ale v. Tennessee Valley Authority, 269 F.3d 680, 691
(6th Cir. 2001) (“The words ‘in charge’ are not a magical incantation that render an
employee a bona fide executive regardless of his actual duties.”). Thus, I must consider
the remaining factors outlined by the United States Department of Labor to determine
whether Joyner is exempt from the FLSA’s overtime provisions as a matter of law.7
ii.

Importance of duties.

The defendants argue that Joyner’s managerial duties at Dollar General were more
important to the company than her non-managerial duties. The United States Department
of Labor defines exempt managerial duties, as follows:
(a) In the usual situation the determination of whether a
particular kind of work is exempt or nonexempt in nature is
not difficult. In the vast majority of cases the bona fide
executive employee performs managerial and supervisory
functions which are easily recognized as within the scope of
the exemption.
(b) For example, it is generally clear that work such as the
following is exempt work when it is performed by an
employee in the management of his department or the
7

I have reviewed the examples submitted by defense counsel of Dollar General
cases from other districts. While instructive, none are determinative. On the contrary,
I note a strikingly similar case before another district court in the Eighth Circuit, Kanatzer
v. Dolgencorp, Inc., 2010 WL 2720788 (E.D. Mo. 2010). In that opinion, the court
recognized that while both sides provided summary judgment decisions (granting and
denying) Dollar General cases from other districts, “[t]he decision requires an
individualized inquiry, and while the cases provided are somewhat helpful, none is
determinative for [the plaintiff’s] case.” Kanatzer, 2010 WL 2720788 at *3. I concur
with this finding, and have likewise conducted an individualized inquiry into Joyner’s
situation at Dollar General.
25

supervision of the employees under him: Interviewing,
selecting, and training of employees; setting and adjusting their
rates of pay and hours of work; directing their work;
maintaining their production or sales records for use in
supervision or control; appraising their productivity and
efficiency for the purpose of recommending promotions or
other changes in their status; handling their complaints and
grievances and disciplining them when necessary; planning the
work; determining the techniques to be used; apportioning the
work among the workers; determining the type of materials,
supplies, machinery or tools to be used or merchandise to be
bought, stocked and sold; controlling the flow and distribution
of materials or merchandise and supplies; providing for the
safety of the men and the property.
29 C.F.R. § 541.102.
Defendants stress that many of the examples cited in the FLSA regulations above,
were specifically included in Joyner’s store manager job description and are, therefore,
evidence of primary importance. These examples include her being ultimately responsible
for: interviewing, selecting, and hiring employees; training and counseling employees;
assigning work hours and schedules; ensuring that the store was profitable, clean, and
fully-stocked; preparing merchandise orders; evaluating employee performance; and,
recommending disciplinary measures and promotions to her district manager. Defendants
also maintain that, as store manager, Joyner was held accountable for ensuring that her
store was profitable — a matter of principal concern to them. Finally, the defendants
argue that no matter what task Joyner chose to accomplish at any given time in her store,
as store manager she was exclusively responsible for assigning tasks to all employees in
the store, including herself. As manager, she made those decisions based on what she
deemed to be in the best interest of her store, which is a managerial decision, even if it
resulted in her performing manual labor.
26

Joyner refutes these contentions by the defendants, arguing that it is not a
managerial “choice” to perform manual labor tasks — if you are the only employee present
in the store. Joyner states this frequent occurrence was the result of a lean-store staffing
model dictated by corporate headquarters, and too-few labor hours mandated by her district
manager. Joyner further argues that if her managerial duties were truly of primary
importance, the defendants should have allotted more labor hours to the store so that
Joyner could spend less time performing manual labor and more time on management.
Joyner also disputes whether the duties listed on her manager’s job description were
of primary importance to Dollar General, because she was not allowed to perform them
to the full extent contemplated by 29 C.F.R. § 541.102. For example, Joyner argues that
she: was prohibited from promoting store employees; was curtailed in assigning work
schedules because of the labor budget mandated by her district manager; was not allowed
to hire a full-time key-carrying employee; spent a “very, very minimal” amount of time
training staff (Docket no. 37-2, p. 8); had little control over the scheduling process
because she had no input over the store’s labor budget; and, was not permitted to discipline
or terminate a worker’s employment (authority solely reserved to the district manager).
Finally, Joyner maintains that such factual disputes over the relative importance of duties,
especially in her situation where she spent the majority of her time performing manual
labor, should go to the jury and not be decided by summary judgment.
Courts have held that “the relative importance of an employee’s exempt and nonexempt duties — is determined by comparing how valuable the employee’s exempt
activities are to the employer versus how valuable the employee’s non-exempt activities
are to the employer.” Kanatzer, 2010 WL 2720788 at *3; see Thomas v. Speedway
SuperAmerica, L.L.C., 506 F.3d 496, 505-6 (6th Cir. 2007). In other words, a question
to be asked is: how long would Joyner’s Dollar General store successfully last if she only
27

performed managerial duties versus manual labor? The answer to this question is not clear
from the record. While it is true that Joyner was responsible, as a store manager, for
ensuring the store’s profitability, she was also responsible for performing a substantial
amount of the manual labor necessary to ensure its profitability — the same manual labor
performed by a store clerk. I additionally note that Joyner was sent to other Dollar
General stores to help out not for her managerial skills, but for her manual labor, which
included stocking, recovering, and purging the backroom. Thus, this is another example
of a factual dispute in the record in attempting to ascertain what the defendants truly valued
in a store manager. Consequently, the defendants have failed to meet their burden of
establishing no genuine issue of material fact on the question of whether Joyner’s
managerial duties were more important to the defendants than her non-managerial duties.
iii.

Discretionary powers.

I now turn to whether any genuine issue of material fact exists regarding whether
Dollar General prevented Joyner from frequently exercising discretion as store manager.
The defendants argue that, as the highest store-level supervisory personnel assigned to her
store, Joyner exercised discretion on a daily basis and in numerous significant ways. This
included: selecting, evaluating, and interviewing job applicants; preparing the store
schedule and assigned work; ordering merchandise for her store; determining whether
employee misconduct merited formal counseling and/or written discipline; handling
customers caught shoplifting; ensuring high quality customer service; determining which
damaged merchandise was saleable, whether it should be marked down, and the amount
of the discount. Defendants argue that Joyner’s situation is analogous to an Eighth Circuit
Court of Appeal’s decision holding that even though a store manager reports to a distant
regional manager, the store manager need not have “ultimate” authority for all managerial

28

decisions in order to be exempt from the FLSA. Murray, 939 F.2d 614, 619 (8th Cir.
1991).
The United States Department of Labor defines “exercises discretionary powers,”
as follows:
(a) Section 541.1(d) requires that an exempt executive
employee customarily and regularly exercise discretionary
powers. A person whose work is so completely routinized that
he has no discretion does not qualify for exemption.
(b) The phrase “customarily and regularly” signifies a
frequency which must be greater than occasional but which, of
course, may be less than constant. The requirement will be met
by the employee who normally and recurrently is called upon
to exercise and does exercise discretionary powers in the
day-to-day performance of his duties. The requirement is not
met by the occasional exercise of discretionary powers.
29 C.F.R. § 541.107. It is clear from the record, and as noted by the defendants, Joyner
did exercise some discretion as store manager. However, the record is unclear whether
such discretionary authority exhibited by Joyner was “occasional,” or “day-to-day” as
required by 29 C.F.R. § 541.107. The record also provides evidence of significant areas
where Joyner had absolutely no discretion, even in areas specifically noted by the FLSA
regulations as reserved for management. See 29 C.F.R. § 541.102. For example, Joyner
had no discretion over allocating the store’s labor-budget, which significantly influenced
her assigning work hours to her staff. Likewise, Joyner had no discretion over the store’s
hours of operation, merchandise shipped to the store, the layout of the store, where goods
should be arranged, and, how many of a particular item should be placed on each shelf.
See Kanatzer, 2010 WL 2720788 at *4 (finding that although the plaintiff does perform
some of the listed activities in the job description for store manager at Dollar General, “her

29

discretion in these activities is substantially limited by company policies and the oversight
of her supervisors.”).
There is also a factual dispute between the parties regarding the extent of Joyner’s
discretion to hire, promote, or discipline personnel at her Dollar General store. The
United States Department of Labor clarifies such management authority, explaining:
Section 541.1 requires that an exempt executive employee have
the authority to hire or fire other employees or that his
suggestions and recommendations as to hiring or firing and as
to advancement and promotion or any other change of status
of the employees who he supervises will be given particular
weight. Thus, no employee, whether high or low in the
hierarchy of management, can be considered as employed in
a bona fide executive capacity unless he is directly concerned
either with the hiring or the firing and other change of status
of the employees under his supervision, whether by direct
action or by recommendation to those to who the hiring and
firing functions are delegated.
29 C.F.R. § 541.106 (2003). Joyner has admitted that she was responsible for taking
applications, reviewing applications, interviewing job applicants, checking references,
selecting, and hiring certain employees, in accordance with a labor budget furnished by
her district manager. However, Joyner was not permitted to hire a full-time, key-carrying
employee without the district manager’s approval. Joyner also did not have sole discretion
to promote an employee — such decisions were ultimately decided by the district manager.
Nevertheless, Joyner was responsible for evaluating the performance of her employees,
which had an impact on whether an employee was eligible for promotion. Joyner was also
responsible for alerting her district manager to potential problems with her staff and made
termination recommendations to the district manager as to whether an employee should

30

remain employed. Nevertheless, the power to promote or terminate an employee’s
employment at Dollar General was solely reserved to the district manager, not Joyner.
There is also a question as to how severely Dollar General’s corporate headquarters
limited Joyner’s discretion through detailed operating-procedures manuals issued to every
store manager. The Eighth Circuit Court of Appeals determined in Murray, that “the
manager of a local store in a modern multi-store organization has management as his or
her primary duty even though the discretion usually associated with management may be
limited by the company’s desire for standardization and uniformity.”

Id. at 619.

However, this is distinguishable from Joyner’s situation, because Dollar General’s manuals
not only dictated uniform store layout and hours of operation, but also provided detailed
instruction for how store managers should handle numerous day-to-day situations, such as:
confronting an angry customer; answering the telephone; running the cash register; what
items should be hung on a clipboard in the store’s office; handling weather emergencies;
and, cleaning the store floor. The store manager was not allowed to deviate from many
of such decisions passed down from corporate headquarters.
Thus, I recognize that under Eighth Circuit Court of Appeal’s precedent in Murray,
939 F.2d at 619, Joyner need not have “ultimate” authority for all managerial decisions
in order to be exempt from the FLSA. Nontheless, I still find that a significant question
of material fact exists concerning whether Dollar General’s policies prevented Joyner from
frequently exercising discretion “day-to-day” as required under 29 C.F.R. § 541.107.
iv.

Freedom from supervision.

Defendants argue that, as the highest ranking employee in her store, Joyner was
relatively free from supervision and therefore an exempt executive employee as a matter
of law. Defendants point out that Joyner’s district manager visited her store infrequently,
once every three to four months, and only to inspect the store or help prepare for a high31

level executive’s visit. Aside from these visits, the defendants argue that Joyner only
spoke with her district manager once every two weeks by telephone to discuss payroll
issues. Defendants further argue that Joyner’s situation at Dollar General was no different
from that of the store manager’s in Murray, where the court found the store manager free
from supervision when the regional manager periodically visited the store and
communicated by telephone. Murray, 939 F.2d at 616.
First and foremost, there is a factual dispute between the parties over the number
of times the district manager visited Joyner’s store, and, consequently, the level of
supervision Joyner was freely allowed to maintain over her staff. Defendants claim that
the district manager visited once every three to four months. However, Joyner claims
district managers were expected to visit each store within their district at least once every
four to six weeks — and that her district manager visited her store approximately once per
month. Other questions linger over the level of direct supervision district managers
maintained over store managers. For instance, although Joyner supervised employees at
her store, she was not allowed to promote, discipline, or fire an employee. Joyner was
free to supervise her employee’s shifts, however, such shifts were significantly affected
by the number of labor hours in the budget as dictated by corporate headquarters and her
district manager.
In Kanatzer, which I find analogous, the district court distinguished Murray, 939
F.2d 614, by noting that while an employee may be considered exempt even though she
is subject to heavy supervision, nevertheless, “the record [did] not resolve the question of
how frequently the district manager remotely monitors [the plaintiff’s] activities or what
the monitoring entails, and does not identify whether this supervision is related to [the
plaintiff’s] exempt or non-exempt duties.” Kanatzer, 2010 WL 2720788 at *5. I concur
with this assessment in the case at hand, and find that the extent of Dollar General’s direct
32

supervision of Joyner remains in dispute and defendants are, therefore, not entitled to
judgment as a matter of law.
v.

Salary and wages.

The final factor provided by the United States Department of Labor in determining
an employee’s “primary duty,” concerns “the relationship between his salary and the
wages paid other employees for the kind of nonexempt work performed by the
supervisor.” 29 C.F.R. § 541.103 (2003). Defendants argue that the record is devoid of
a factual question on this issue, because Joyner earned substantially more than any other
store employee. As evidence, the defendants compare Joyner’s weekly salary with her
assistant store manager’s, a difference ranging from: $425/week for Joyner versus
$280/week for her assistant store manager in March of 2001; to, $515/week for Joyner
versus $298.80/week for her assistant store manager in April of 2003. The defendants
stress that this difference doesn’t even account for the annual bonuses Joyner received, of
which her assistant store manager was only eligible to earn less than one-third of the bonus
totals Joyner received.
Joyner maintains that before making the salary and wage comparison under 29
C.F.R. § 541.103 (2003), her weekly salary should be converted to an hourly wage based
on the number of hours she actually worked. Joyner argues that this would give her an
effective hourly pay rate of $6.54 to $7.59 an hour in March 2001; and, $7.92 to $9.20
an hour in April 2003. Meanwhile, Joyner’s assistant store manager earned between $7
and $7.47 an hour. Thus, Joyner earned at most $2.20 more per hour between March
2001-April 2003, and, at times, Joyner even earned less than her assistant store manager.
The United States Department of Labor regulations do not provide guidance on this
matter. However, Joyner’s calculation method is utilized by relevant circuit court cases in
the Sixth and Eleventh Circuits: Thomas v. Speedway SuperAmerica, L.L.C., 506 F.3d
33

496, 508-09 (6th Cir. 2007); and, Morgan v. Family Dollar Stores, Inc., 551 F.3d 1233,
1257-58 (11th Cir. 2008). In Thomas, the court held that the store manager’s salary
equated to “a significant amount — approximately thirty percent-more than the hourly
wages paid to other employees for the kind of nonexempt work performed by her.”
Thomas, 506 F.3d at 509 (citing Moore v. Tractor Supply Co., 352 F.Supp.2d 1268, 1278
(S.D.Fla. 2004) (stating that the fourth factor has been found to weigh in favor of the
employer where the plaintiff's “salary was 42 percent higher than the weekly salary of the
highest paid associate”).
Conversely, in Morgan, the court found that a two or three dollar difference in pay
between store managers and assistant managers, consisted of a “relatively small
difference,” and it was appropriate for the jury to consider these salary figures. Morgan,
551 F.3d. at 1271. Joyner argues that using her calculations, she earned at most $2.20
more per hour than her assistant store manager, and, therefore, under Morgan’s analysis
this is a relatively small difference. Id. at 1271. At the same time, the defendants contend
that by also using Joyner’s math, she earned thirty-two percent more than her assistant
store manager, and, thus, under Thomas, she qualifies for exempt employee status. Id. at
509. Consequently, at this time, I find that a reasonable jury could conclude either way:
that Joyner did or did not earn “substantially more” than other employees. Therefore, a
material issue of fact exists on the question of Joyner’s wages compared to other
employees at Dollar General.
b.

Two or more employees, 29 C.F.R. § 541.1(b) (2003)

Defendants argue that there is no dispute whether Joyner regularly directed the work
of two or more employees. Under 29 C.F.R. § 541.1(b) (2003), “[t]he term employee
employed in a bona fide executive capacity . . . shall mean any employee: (b) who

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customarily and regularly directs the work of two or more other employees therein. . . .”
Id. The United States Department of Labor further explains,
(a) An employee will qualify as an “executive” under § 541.1
only if he customarily and regularly supervises at least two
full-time employees or the equivalent. For example, if the
“executive” supervises one full-time and two part-time
employees of whom one works morning and one, afternoons;
or four part-time employees, two of whom work mornings and
two afternoons, this requirement would be met.
(b) The employees supervised must be employed in the
department which the “executive” is managing.
(c) It has been the experience of the divisions that a supervisor
of a few as two employees usually performs nonexempt work
in excess of the general 20-percent tolerance provided in §
541.1.
29 C.F.R. § 541.105 (2003).
In this case, as store manager, Joyner supervised an assistant store manager, a lead
clerk, and multiple store clerks. (Docket no. 33-2, p. 2) Joyner’s store had an average
of seven to eight employees, of which approximately half were clerks, and all were paid
hourly. (Docket no. 33-2, p. 2, 8) Joyner has pointed out that many days she was often
the only employee in the store, or one of just two employees in the store, and that most
store employees were part-time employees. (Docket no. 37-1, p. 13; Docket no. 37-2, p.
11) Nevertheless, it is clear from the record that Joyner regularly directed the work of two
or more employees or the equivalent, whether it be the assistant store manager or a lead
clerk, and multiple store clerks. Therefore, I hold that no genuine issue of material fact
exists on the question of whether Joyner regularly directed the work of two or more
employees under 29 C.F.R. § 541.1(b) (2003).
Overall, while it is clear from the record that Joyner regularly directed the work of
two or more employees, the defendants failed to meet their burden of satisfying the
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“primary duty” test based on all the relevant factors under 29 C.F.R. § 541.103 (2003).
Thus, the defendants are not entitled to summary judgment on this matter because a
question of material fact remains concerning whether Joyner qualified as a bona fide
executive employee under the FLSA.
2.

Liquidated Damages

The defendants argue they are entitled to summary judgment on Joyner’s claim for
liquidated damages8 because Dollar General acted in good faith in classifying Joyner as an
exempt employee. As evidence of their good faith, they cite eleven final judgments finding
store managers exempt as a matter of law. (Docket no. 33-1, p. 24) Furthermore,
defendants note that Dollar General has taken affirmative compliance measures concerning
its exemption classification, by conducting store manager surveys to determine what the
managers actually believed their primary duties were.
Under the FLSA, successful plaintiffs may recover from an employer “their unpaid
minimum wages, or their unpaid overtime compensation ... and ... an additional equal
amount as liquidated damages.” 29 U.S.C. § 216(b). Additionally, successful plaintiffs
may recover a “reasonable attorney’s fee to be paid by the defendant, and costs of the
action.” Id. “An award of liquidated damages is ‘intended in part to compensate
employees for the delay in payment of wages owed under the FLSA[.]’” Braswell v. City
of El Dorado, Ark., 187 F.3d 954, 957 (8th Cir. 1999) (quoting Hultgren v. County of
Lancaster, 913 F.2d 498, 508-09 (8th Cir.1990). “An award of liquidated damages under
8

“The term ‘liquidated damages’ in the Fair Labor Standards Act is ‘something of
a misnomer’ because it is not a sum certain amount determined in advance, rather it is ‘a
means of compensating employees for losses they might suffer by reason of not receiving
their lawful wage at the time it was due.’” Broadus v. O.K. Industries, Inc., 226 F.3d
937, 943 (8th Cir. 2000) (quoting Reich v. Southern New England Telecommunications
Corp., 121 F.3d 58, 70 (2nd Cir.1997)).
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section 216(b) is mandatory unless the employer can show good faith and reasonable
grounds for believing that it was not in violation of the FLSA.” Id.; citing Hultgren, 913
F.2d at 509; see also Joiner v. City of Macon, 814 F.2d 1537, 1539 (11th Cir.1987) (“the
district court’s decision whether to award liquidated damages does not become
discretionary until the employer carries its burden of proving good faith. In other words,
liquidated damages are mandatory absent a showing of good faith.”). Thus, “the employer
bears the burden of proving both good faith and reasonableness, ‘but the burden is a
difficult one, with double damages being the norm and single damages the exception.’”
Chao v. Barbeque Ventures, L.L.C., 547 F.3d 938, 941-942 (8th Cir. 2008) (quoting
Herman v. RSR Sec. Servs. Ltd., 172 F.3d 132, 142 (2d Cir.1999).
The defendants argue that evidence of good faith is demonstrated by courts that have
already found Dollar General store managers exempt as a matter of law. On the other
hand, there are more recent examples where a Dollar General store manager was found
not to be exempt as a matter of law. See Kanatzer, 2010 WL 2720788 (E.D. Mo. 2010);
Myrick v. Dolgencorp, 2010 WL 146874 (M.D. Ga. 2010); Hale v. Dolgencorp, Inc. 2010
WL 2595313 (W.D. Va. 2010). Thus, just because a court held one way and another
differently, is not conclusive evidence that Dollar General acted in good faith. This instead
demonstrates a question of fact. Consequently, I find defendants’ arguments unpersuasive
on the question of whether they acted in good faith by withholding Joyner’s overtime
compensation.
Defendants further argue that Dollar General has taken affirmative compliance
measures with respect to its exemption classification, by conducting store manager surveys
to determine what the managers actually believed their primary duties were at Dollar
General. “The ‘good faith’ requirement is a subjective standard where the employer must
establish ‘an honest intention to ascertain and follow the dictates of the FLSA.’” Chao, 547
37

F.3d at 942 (quoting Hultgren, 913 F.2d at 509). “To carry his burden, a defendant
employer must show that he took affirmative steps to ascertain the Act’s requirements, but
nonetheless, violated its provisions.” Id. (quoting Martin v. Cooper Elec. Supply Co., 940
F.2d 896, 908 (3d Cir.1991). However, as Joyner points out, a serious question of fact
remains whether such surveys were flawed and required store managers to adjust their
responses in order to cast Dollar General in a more favorable light, and the extent of the
survey directly pertaining to a store manager’s primary duty factors. Thus, I find that the
defendants have not met their difficult burden of proving both good faith and
reasonableness, because a reasonable jury could find that Dollar General intentionally
classified its store managers as exempt to save “a dollar” by withholding overtime
compensation.

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IV. CONCLUSION
Therefore, the defendants’ Motion to Strike and Motion for Summary Judgment are
denied, as follows:
1.

The Motion to Strike is denied, because the defendants’ motion is improper

under Rule 12(f) of the Federal Rules of Civil Procedure;
2.

The Motion for Summary Judgment is denied as to the defendants claim for

executive exemption under the FLSA, because a reasonable jury could find that Joyner’s
primary duty was manual labor at Dollar General.
3.

The Motion for Summary Judgment is denied as to the defendants’ claim

regarding liquidated damages, because a reasonable jury could find that Dollar General
intentionally classified its store managers as exempt to withhold overtime compensation.
IT IS SO ORDERED.
DATED this 8th day of June, 2011.

__________________________________
MARK W. BENNETT
U. S. DISTRICT COURT JUDGE
NORTHERN DISTRICT OF IOWA

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