Sprint Communications Company L.P. v. Comcast Cable Communications, LLC et al

Filing 94

ORDER regarding protocol for ESI and paper documents. Signed by Magistrate Judge James P. O'Hara on 6/7/2013. (kg)

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IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF KANSAS CONSOLIDATED CASES SPRINT COMMUNICATIONS CO., L.P., Plaintiff, v. Case No. 11-2684-JWL COMCAST CABLE COMMUNICATIONS, LLC, et al., Defendants. SPRINT COMMUNICATIONS CO., L.P., Plaintiff, v. Case No. 11-2685-JWL CABLE ONE, INC., Defendant. SPRINT COMMUNICATIONS CO., L.P., Plaintiff, v. Case No. 11-2686-JWL TIME WARNER CABLE, INC., et al., Defendants. AGREED ORDER ESTABLISHING PROTOCOL FOR ESI AND PAPER DOCUMENTS Pursuant to the Court’s Scheduling Order (Doc. No. 69), and this District’s Guidelines for Discovery of Electronically Stored Information (ESI), Plaintiff Sprint Communications Company L.P. (“Sprint”) and Defendants in the consolidated cases have met and conferred regarding ESI production and have agreed to the following protocols. The protocols are before the Court in the form of a proposed Order. The Court has reviewed the proposed Order and finds that the protocol set forth in the proposed Order is an effective and efficient method for discovery of ESI, including paper documents which will be electronically scanned. Accordingly, for good cause shown, IT IS HEREBY ORDERED as follows: I. DEFINITIONS A. B. Consolidated Action: This term shall mean the consolidated action, Case No. 11-2684-JWL-JPO, pending in the United States District Court for the District of Kansas, which includes Sprint Communications Co., L.P. v. Comcast Cable Communications, LLC, Case No. 11-2684-JWL-JPO, Sprint Communications Co., L.P. v. Cable One, Inc., Case No. 11-2685-JWL-JPO and Sprint Communications Company L.P. v. Time Warner Cable Inc., Case No. 11-2686-JWL-JPO. C. Potentially Discoverable ESI: Plaintiff’s and Defendants’ electronic “documents” containing or potentially containing information relating to facts at issue in the Consolidated Action, where the term “documents” is used as it is defined in Fed. R. Civ. P. 34(a). D. Reasonably Accessible ESI: ESI available without undue burden or cost, including active or dynamic media such as information stored on drives and servers accessible by desktops, laptops, tablets, and other computer interfaces other than PDAs, smartphones, or cells phones. Legacy data (i.e., data that has been created or stored by the use of software and/or hardware that has been replaced), and data that require forensic analysis to recover are not Reasonably Accessible. E. Search Terms: Search Terms are words or phrases that can be used to identify potentially relevant documents. For example, “ATM” and “VoIP” are potential Search Terms. F. II. ESI: Electronically stored information, regardless of the media, including scans of hard copy (i.e., paper documents). Searching Syntax: Searching Syntax refers to logical combinations of Search Terms that can be used to narrow the search for potentially relevant documents. For example, Sprint w/5 TWC, is a potential Searching Syntax. GENERAL SCOPE A. Potentially Discoverable ESI. 1. Unless otherwise specifically stated and agreed to the contrary, the parties agree that, pursuant to the Federal Rules of Civil Procedure, Local Rules and the Court’s Scheduling Order (Doc. No. 69), only Reasonably Accessible ESI will be reviewed and produced unless a party makes a specific request for other ESI. Nothing in this proposed Order establishes any agreement as to either the temporal or subject matter scope of discovery in this Consolidated Action. -2- 2. 3. B. Should a dispute arise among the parties in determining and agreeing upon whether a particular population of ESI or entire ESI data source is inaccessible or needs to be produced, the parties will make a good faith effort to resolve such a dispute amongst themselves before any motion is filed with the Court. Deleted Information. Absent a showing of good cause, no party need restore any deleted ESI. Where a requesting party shows good cause for restoring deleted ESI, the cost of this restoration will presumably fall on the requesting party. Preservation of Discoverable Information. A party has a common law obligation to take reasonable and proportional steps to preserve discoverable information in the party’s possession, custody or control. Absent a showing of good cause by the requesting party, the categories of ESI identified in Schedule A attached hereto need not be preserved. C. Guidelines. 1. The parties have jointly agreed to collect, process and review Potentially Discoverable ESI and produce responsive ESI in accordance with the principles set forth in the Sedona Conference’s 2008 Cooperation Proclamation, founded on principles of reasonableness and proportionality aimed at exhaustively but succinctly producing all responsive ESI to both parties. As part of the parties’ agreement, the parties may embark on a collaborative effort to identify appropriate Search Terms and Searching Syntax, scoped to key player custodians and date range filtering corresponding to the subject matter of this Consolidated Action. Nothing herein, however, obligates a producing party to use Search Terms and Searching Syntax to identify Potentially Discoverable ESI or responsive ESI. 2. To the extent any party identifies for its own production ESI documents that it believes render use of Search Terms and Searching Syntax appropriate, the parties agree to begin discussing and crafting potential Search Terms and Searching Syntax. The parties agree to identify such Search Terms and Searching Syntax to be used by both parties as part of their collection and processing of ESI, including paper that will be scanned, as set forth in these protocols. 3. The parties further agree to engage in a cooperative electronic form of production sampling exercise, whereby each party has accepted and approved the production format sample. 4. After reaching such agreement, if a party later decides other Search Terms and Searching Syntax should be crafted in order to identify additional -3- Potentially Discoverable ESI and responsive ESI, the parties agree to a further series of meet and confer concerning that request before filing a motion with the Court. 5. III. Nothing in this agreement, including any provisions related to the use or non-use of Search Terms or Search Syntax, shall excuse a party from searching for and producing documents from locations (including electronic files) it knows or reasonably believes to have responsive information. IDENTIFICATION OF RESPONSIVE ESI A. Search Terms and Syntax. To the extent any party intends to use Search Terms and Searching Syntax as set forth generally in the proceeding section, the parties agree to identify Search Terms and Searching Syntax for ESI. The use of Search Terms and Searching Syntax, however, does not excuse a party from its normal obligations under the Federal Rules of Civil Procedure to conduct its own diligent search for responsive documents and produce them. B. Custodians of ESI or Paper Documents. The parties agree to identify the individuals who have or previously had control of a network, computer or other specific electronic files within or upon which Potentially Discoverable ESI may be or may have been maintained. To the extent a party is unable to identify a certain population of custodians until provided adequate contentions or other notice by the opposing party, the parties agree to supplement such list of custodians within a reasonable period of time. C. Locations to be Searched. The parties agree to identify the locations where Potentially Discoverable ESI is stored, such as centralized repositories and custodial files (i.e., files stored on the custodian’s laptop, desktop, tablet or other individually controlled computer other than PDAs, smartphones, or cells phones) and email for the custodians identified in section B. D. Search Methodology. To the extent Search Terms and Searching Syntax will be used to identify Potentially Discoverable ESI and responsive ESI for any location identified pursuant to section C above, the parties agree to specify the Search Terms and Searching Syntax to be used for each such location. E. Forensic Images of Hard Drives. The parties agree that it is not necessary to create forensic snapshot images of the custodians’ laptop or desktop hard drives at this time. If a party later requests that a forensic image be created and searched in order to identify additional responsive ESI, the parties agree to meet and confer concerning that request before filing a motion with the Court. The parties also recognize, however, that there may be inadvertent changes to the computer hardware whereby forensic information is inadvertently not preserved. -4- F. G. Additional Discovery Permitted. The above statements are those of the respective parties regarding their own ESI, and nothing herein shall be deemed to estop or bar the non-producing party from engaging in discovery (e.g., interrogatories, depositions) to determine the types of ESI and paper documents maintained by the producing party and/or the investigations which have been performed to identify or produce responsive ESI. Likewise, the parties do not waive any rights to assert any applicable objections to such discovery, including but not limited to objections based on the scope of such discovery, the burden(s) of such discovery, the attorney-client privilege or the work-product protection, nor does any party waive the right to subsequently argue that the scope or process should be revised. H. Reasonable Diligence. The parties will use reasonable diligence to search for and retrieve Potentially Discoverable ESI, but the parties recognize that the processes and software to be utilized for compliance with this protocol are not perfect. If any issues arise regarding the methods used by either party, the parties will confer to resolve those issues that may arise relating to the manner in which the retrieval and searches are completed. I. IV. Duty of Producing Party. If a producing party becomes aware of Potentially Discoverable ESI or responsive ESI that was not extracted using the Search Terms and Searching Syntax provided for in this Protocol, the party will produce the ESI. Information Not Searchable. The parties recognize that there may be some ESI, including some email that are not recoverable due to technical reasons. For example, ESI that is corrupt will not be searched. Additionally, there may be email attachments that are not searchable due to technical reasons or the format in which they were created. If, however, an email is produced or logged, all attachments thereto must also be produced or logged regardless of whether one or more of such attachments are unsearchable. FORM OF DOCUMENT: GENERAL PRINCIPLES A. ESI Document Production Format. The following provisions shall generally govern the production format and procedure for responsive ESI including scanned paper documents. 1. Format. All responsive ESI shall be produced electronically, in a singlepage TIFF image, a standard litigation database load file format, and/or native file format, at the producing party’s option. Such image file or native file format document shall not be manipulated to change how the source document would have appeared if printed out to a printer attached to a computer viewing the file. If the source of the document was originally stored and only originally existed in the form of a hard copy document, it will be produced in a single-page TIFF image. -5- 2. Load Files. The parties agree to use their best efforts to produce a load file in a format requested by the opposing party as set out in Section V. If a party later requests additional information and the other party agrees to provide such additional information, the parties will confer to determine if such information can be provided by the parties’ existing in-house or outsourced e-discovery technology or available resources without undue burden or cost. The parties reserve the ability to request that native electronic documents (e.g., .xls) or additional metadata fields be set forth or provided for certain specified electronic documents upon review of the other party’s production. The parties reserve their respective rights to object to any such request. A party is not obligated to produce metadata from an electronic document if metadata does not exist in the document or if the metadata is not machine-extractable. 3. Paper Documents. Paper documents will be scanned to imaged copies and produced in the same manner as electronic documents identified in section IV.A.2. The imaged copies of scanned paper documents will be logically unitized (i.e., to preserve page breaks between documents and otherwise allow separate documents to be identified). The producing party will produce imaged copies of scanned paper documents together with OCR text generated from the imaged copies of such scanned paper documents. To the extent a producing party provides imaged copies of scanned paper documents with OCR text generated from the imaged copies, the receiving party accepts such production “as is,” and the producing party accepts no liability as to the accuracy of searches conducted upon such production. 4. Appearance. Subject to bates-numbering, confidentiality legending, and appropriate redacting with requisite marking indicating such redaction has occurred, each document’s electronic image shall convey the same information and image as the original document. Documents that present imaging or other technical formatting problems shall be promptly identified; the parties shall meet and confer in an attempt to correct and redeliver any affected data, in accordance with each parties’ existing inhouse or outsourced e-discovery technology resources. 5. Document Numbering and Designations. Documents produced by Sprint in each of the following three categories shall have a unique and distinct prefix: a. documents produced only in Sprint Communications Co., L.P. v. Comcast Cable Communications, LLC, Case No. 11-2684-JWLJPO b. documents produced only in Sprint Communications Co., L.P. v. Cable One, Inc., Case No. 11-2685-JWL-JPO -6- c. documents produced only in Sprint Communications Company L.P. v. Time Warner Cable Inc., Case No. 11-2686-JWL-JPO 6. De-duplication. The parties agree to produce ESI that have been deduplicated. ESI that are attachments to email will not be removed during any de-duplication process, and all source/attachment document family relationships shall be preserved and maintained in any litigation database production load files. 7. Retention of Original Documents. To the extent possible, the producing party shall retain native ESI for all ESI produced in this proceeding in a manner so as to preserve, (i) date information regarding a document, such as “Date Modified” information; and, (ii) information regarding the location of said document, for example, the electronic folder name, commonly stored in a field entitled “EDSource” or other similarly metadata field, in which it had been stored prior to identification and production; and, (iii) all metadata fields as they inherently exist within each unique electronic document record, associated with these electronic materials as they existed at the time of production in the event review of such metadata becomes necessary. In addition to fielded metadata values, the parties shall further preserve and maintain any full-text metadata as it may exist within the original text of the document. For example, the parties shall preserve, maintain and produce versions of documents showing author comments, Track Changes comments, PowerPoint slides speakers notes or comments, and any similar electronic marginalia that may exist within the text of the document. The parties understand that the electronic document production process required in producing metadata may inadvertently alter certain fielded metadata values. Said inadvertent alteration or change to certain fielded metadata values change resulting from the electronic document production process shall be deemed permissible by both parties. 8. Requests for Additional Information. If responsive ESI is produced in a format where any of the agreed upon standard metadata values are missing from the production load file, the receiving party may request that the producing party produce the missing information. The parties agree to undertake a good faith effort to investigate and identify whether any potentially missing information is missing due to inadvertent omission (i.e., human error), or whether any potentially missing information is missing due to the fact that for that particular electronic document record, no inherent metadata existed. Should the former scenario be determined, both parties agree to re-produce it in a reasonably timely manner to the requesting party. Should the latter scenario be determined, both parties agree to accept the opposing parties’ findings following said good faith investigation efforts. In the event a producing party believes the scope or number of such requests is unduly burdensome, and the parties cannot -7- agree on an appropriate method to resolve such disputes, the Court shall resolve such disputes. 9. Decryption and Passwords. To the extent that decryption or access passwords are necessary to unlock any electronic document in its native form, including without limitation electronic mail passwords and file decryption passwords, the parties shall meet and confer to develop appropriate steps to allow access to the data without compromising confidentiality, security, or proprietary interests. B. C. Duplicate Production Not Required. A party producing a document in electronic form need not produce the same document in paper format. D. Production of Electronic Data. As the producing party identifies electronic data to be produced, the producing party shall provide one or more CD-ROMs, DVDs or external hard-drives sufficient to hold and store each production set containing such data. If the producing party believes that production on a different media or in a different manner would be more cost effective, the parties will confer to arrive at an appropriate method for providing electronic data to other parties. E. V. Variance. Any practice or procedure set forth herein may be varied by agreement of the parties, and confirmed in writing, where such variance is deemed appropriate to facilitate the timely and economical exchange of responsive ESI. Entering Subsequent Order. Upon reaching agreement on all of the further issues referenced herein or, to the extent that is not possible after a full and complete meet-and-confer process, the parties shall submit to the Court a proposed Order specifying all of the further agreements mandated by this Order, or submit to the Court each party’s position with respect to areas of disagreement for resolution by the Court. PRODUCTION OF ELECTRONIC DATA: ACTUAL FORM OF PRODUCTION TECHNICAL SPECIFICATIONS A. Form of Production Agreement: In accordance with Fed. R. Civ. P. 34, and relying on the parties’ opportunity for sampling afforded under Fed. R. Civ. P. 34(a)(1), the parties have collaboratively developed and agreed upon the following forms of production and related required technical specifications. B. Form of Production: 1. The parties shall meet-and-confer to reach an agreement concerning the form of production for any discovery document record whose source was originally electronic in nature (ESI) in the ordinary course of business. The agreement shall address at least the following issues: -8- a. Rendering documents searchable. ESI documents should be produced with a corresponding full text extracted file. Hardcopy documents should be provided with a corresponding OCR file. b. Specifying the load file including specifying the custodian for each document, indicating the beginning and end of the document range, i.e. the document break, for each document, and the beginning and end of any attachment range, i.e. identifying an email and its attachments or all documents in a file folder. c. Specification of which documents should be produced in native format. 2. 3. VI. The parties will negotiate and agree upon the metadata that will be produced along with responsive ESI. For paper documents that are not ESI, each party shall electronically store the document as single-page TIFF images and produce the document in accordance with the ESI procedures discussed above, including providing the load file and the specified data to render the document searchable to the extent possible. For example, it is understood that it is unfeasible to provide OCR searching for handwritten characters. However, to the extent reasonable, each party shall provide the required data to render documents searchable for all paper documents. SERVICE OF ELECTRONIC DOCUMENTS: Documents that the parties serve on each other, including motions, briefs, disclosures, discovery requests and discovery responses shall be fully text searchable. VII. COST CONTAINMENT Consistent with the customary practices and procedures the District of Kansas, including, for example, the Guidelines for Discovery of Electronically Stored Information (ESI) at § 4(g), the procedures and protocols herein pertaining to identification of Potentially Discoverable ESI and production of responsive ESI are subject to the development of reasonable and appropriate strategies to minimize the cost and burden that may be associated with production of ESI and to the development of reasonable and appropriate cost allocation agreements. Any such cost allocation, e.g., id. at § 4(g), agreements shall be tailored to give the parties incentives to use cost-effective means of obtaining information and disincentives to engage in wasteful and costly discovery activity. SO ORDERED June 7, 2013. -9- s/ James P. O’Hara JAMES P. O’HARA United States Magistrate Judge SUBMITTED BY: By /s/ Bart A. Starr B. Trent Webb (KS No. 15965) Bart. A. Starr (KS No. 20165) Aaron Hankel (pro hac vice) Ryan Dykal (pro hac vice) SHOOK, HARDY & BACON LLP 2555 Grand Boulevard Kansas City, Missouri 64108-2613 T: 816.474.6550 F: 816.421.5547 Robert Reckers (pro hac vice) SHOOK, HARDY & BACON LLP JPMorgan Chase Tower 600 Travis Street Suite 1600 Houston, Texas 77002-2992 T: 713.227.8008 F: 713.227.9508 Attorneys for Plaintiff By /s/ Daniel L. Reisner Terrence J. Campbell BARBER EMERSON, L.C. 1211 Massachusetts St. P.O. Box 667 Lawrence, Kansas 66044 T: 785.843.6600 F: 785.843.8405 tcampbel@barberemerson.com Lawrence J. Gotts Mark Koehn LATHAM & WATKINS LLP 555 Eleventh Street, NW Suite 1000 Washington, DC 20004-1304 T: 202.637.2200 F: 202.637.2201 larry.gotts@lw.com mark.koehn@lw.com David S. Benyacar Daniel L. Reisner David Soofian Kaye Scholer llp 425 Park Avenue New York, NY 10022 T: 212.836.8000 F: 212.836.8689 david.benyacar@kayescholer.com daniel.reisner@kayescholer.com david.soofian@kayescholer.com Ryan Owens LATHAM & WATKINS LLP 650 Town Center Drive, 20th Floor Costa Mesa, CA 92626-1925 T: 714.540.1235 F: 714.755.8290 ryan.owens@lw.com -10- Ron E. Shulman LATHAM & WATKINS LLP 140 Scott Drive Menlo Park, CA 94025 T: 650.328.4600 F: 650.463.2600 ron.shulman@lw.com Attorneys for Defendants -11- SCHEDULE A 1. Deleted, slack, fragmented, or other data only accessible by forensics. 2. Random access memory (RAM), temporary files, or other ephemeral data that are difficult to preserve without disabling the operating system. 3. On-line access data such as temporary internet files, history, cache, cookies, and the like. 4. Data in metadata fields that are frequently updated automatically, such as last opened dates. 5. Back-up data that are substantially duplicative of data that are more accessible elsewhere, except that any back-up of a departed employee’s laptop or desktop computer made in connection with such employee’s departure must be preserved. 6. Voice messages. 7. Instant messages that are not ordinarily printed or maintained in a server dedicated to instant messaging. 8. Electronic mail or pin-to-pin messages sent to or from mobile devices (e.g., iPhone and Blackberry devices), provided that a copy of such mail is routinely saved elsewhere. 9. Other electronic data stored on a mobile device, such as calendar or contact data or notes, provided that a copy of such information is routinely saved elsewhere. 10. Logs of calls made from mobile devices. 11. Server, system or network logs. 12. Electronic data stored in the ordinary course of business only on a temporary basis by laboratory, diagnostic or monitoring equipment. 13. Data remaining from systems no longer in use that is unintelligible on the systems in use. -12-

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