Davis v. Hartford Life & Accident Insurance Company
Filing
140
MEMORANDUM OPINION AND ORDER by Judge Claria Horn Boom on 8/26/2019 - Plaintiff Richard E. Davis's Motion for Summary Judgment [R. 113 ] is DENIED. Defendant Hartford Life & Accident Insurance Company's Motion for Summary Judgment [R. 115 ] is GRANTED. The Defendant's decision regarding Plaintiff Richard E. Davis's claim for long-term disability benefits will be AFFIRMED by separate judgment entered this date. cc: Counsel of Record (KD)
UNITED STATES DISTRICT COURT
WESTERN DISTRICT OF KENTUCKY
LOUISVILLE DIVISION
RICHARD E. DAVIS,
)
)
)
)
)
)
)
)
)
Plaintiff,
v.
HARTFORD LIFE & ACCIDENT
INSURANCE COMPANY,
Defendant.
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Civil Action No. 3:14-CV-507-CHB
MEMORANDUM OPINION AND
ORDER
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***
This matter is before the Court upon cross motions for summary judgment. [R. 113; R.
115] This case revolves around Defendant Hartford Life & Accident Insurance Company’s
(“Hartford Life”) decision to cease providing Plaintiff Richard E. Davis (“Davis”) with disability
benefits under a plan governed by the Employee Retirement Income Security Act of 1974
(“ERISA”), 29 U.S.C. §§ 1132(e)(1), 1132(f). Hartford Life had previously provided Davis with
Short Term Disability (“STD”) benefits, as well as Long Term Disability (“LTD”) benefits.
Hartford provided these LTD benefits because it determined that Davis was disabled due
primarily to spinal complications related to his multiple myeloma. However, Hartford later
decided that Davis’s disability no longer precluded him from “Any Employment” under the
terms of the applicable insurance plan and ceased providing LTD benefits. For the reasons
below, the Court will hold that Hartford Life’s termination of benefits decision was proper, will
DENY Davis’s Motion for Summary Judgment and will GRANT Hartford Life’s Motion for
Summary Judgment on all claims.
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I.
Statement of Undisputed Facts 1
A. The Benefits Plan
Davis was an employee of U.S. Bank and worked as a Senior Application Developer.
[AR 550] Hartford Life issued Group Insurance Policy GLT-675173 (“the Policy”) to the U.S.
Bank where Davis worked. [AR 004-052] This Plan insured the LTD component of the
employees’ welfare benefit plan, which was established and maintained by U.S. Bank (the
“Plan”). Id. As part of his employment, Mr. Davis was insured under the LTD Policy –
providing a monthly benefit of $4,461.35 in the event Mr. Davis became, and remained,
Disabled through age sixty-six (66). Id. [AR 348]
U.S. Bank vested Hartford with full discretionary authority to construe and interpret the
terms of the Policy and to determine eligibility for benefits thereunder as evidenced by the
following language in the Policy: “We 2 have full discretion and authority to determine eligibility
for benefits and to construe and interpret all terms and provisions of the Group Insurance
Policy.” [AR 0033]. The Plan defined “Disability” and “Disabled” in the following manner:
1. during the Elimination Period, you are prevented from performing one
or more of the Essential Duties of Your Occupation;
2. for the 24 months following the Elimination Period, you are prevented from
performing one or more of the Essential Duties of Your Occupation, and as
a result your Current Monthly Earnings are less than 80% of your Indexed
Pre- Disability Earnings;
3. after that, you are prevented from performing one or more of the
Essential Duties of Any Occupation.
[AR 034] “Any Occupation” is defined as “an occupation for which you are qualified by
education, training or experience, and that has an earnings potential greater than an amount
All facts in this memorandum opinion are derived from the Administrative Record (“AR”), [R. 12-R. 13]. Citations
to the administrative record are in the form of: [AR (page number) ].
2
According to the Plan, “[w]e, us or our means the Hartford Life and Accident Insurance Company.” [AR 037]
1
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equal to the lesser of the product of your Indexed Pre-disability Earnings and the Benefit
Percentage for which you enrolled and the Maximum Monthly Benefit shown in the Schedule
of Insurance.” [AR 0034] Davis was responsible for submitting proof of continued disability
under the Policy, which states:
We will terminate benefit payment on the first to occur of:
1. the date You are no longer Disabled as defined;
2. the date You fail to furnish Proof of Loss, when requested by us . . . .
[AR 023]; see also [AR 0030] (“We may request Proof of Loss throughout Your Disability. In
such cases, we must receive the proof within 30 days of the request.”).
B. Timeline of Events
1. Hartford Life initially awards LTD to Davis
Hartford Life initially approved a STD request for Davis from October 2011 through
April 2012. [AR 217-18] In a letter dated November 16, 2011, the Hartford Life notified Davis
that his STD benefits would expire on April 17, 2012. [AR 378-79] The letter further notified
Davis that if he expected his disability would extend beyond that, he was required to fill out and
submit an LTD Income Benefits Questionnaire (“LTD Questionnaire”). Id. When Davis
returned the LTD Questionnaire, he informed Hartford Life that he had previously been out of
work due to multiple myeloma which damaged his spine and caused back pain. [AR 1212-1213]
Davis’ oncologist, Dr. Reddy, initially noted that his multiple myeloma was in remission
and Davis was capable of sedentary and light-level work off and on between April 8, 2011 and
January 2012. [AR 1879-82, 1918-33] However, on February 7, 2012, Dr. Reddy informed
Hartford Life that he was limiting Davis to working four (4) hours per day through at least
September 2012. [AR 1868, 1873] A Hartford Medical Case Management (“MCM”) nurse
concluded that the restriction and limitations were supported, though noted that Davis was
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improving and should recover before the end of the STD benefits period. [AR 201]
Then, in April 2012, Dr. Reddy opined that Davis could only sit, stand, or walk a half
hour at a time for a total of two (2) hours each of sitting or standing in a day and three (3) hours
walking. [AR 1854] Because the physical exams in Dr. Reddy’s office visit notes did not
explain the decline in capacity as opposed to the expected recovery, Hartford obtained updated
orthopedic office visit notes for additional information before referring the claim internally for a
second medical review. [AR 0196, 1859-61] These notes indicated that Davis reported
subjective levels of pain, but also that Davis declined an epidural injection; electing instead for
further physical therapy. [AR 191] Hartford Life’s MCM nurse noted that the subjective
complaints were supported by abnormalities in the spinal MRI and it was reasonable for Davis to
complete a round of physical therapy before returning to work. [AR 189] This nurse
recommended updating the file after Davis was re-evaluated in September 2012. Id.
Based on its MCM nurse’s recommendation and conclusions, Hartford Life approved
LTD benefits for Davis by a letter dated June 28, 2012. [AR 187088, 0343-45] This letter also
explained the definition of “Disability” under the Policy and that, after April 18, 2014, he would
have to be disabled from “Any Occupation” as defined in the Policy. Id.
For the first twenty-four (24) months, the LTD policy defined “Disabled” as being unable
to perform one or more of the essential duties of Davis’ occupation. As a Senior Application
Developer, Davis’ job duties consisted of:
•
•
•
Developing a working understanding of customers business needs in order to
engineer software-based solution.
Transforming the customer’s requirements into technical specifications.
Translating the technical specifications into a quality software product that meets
or surpasses the requirements of the customer and conforms to all company and
industry standards.
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[AR 550] The physical demands of Mr. Davis’ occupation required him to work eight (8) hours
per day, five (5) days per week, to sit for one (1) hour constantly and seven (7) hours in a
workday. [AR 552] He was not required to stand or walk. Id.
2. Hartford Life continues to review Davis’ claim
Hartford Life obtained Davis’ updated office visits during the time he was receiving LTD
benefits. [AR 180] A note from July 2012 indicated that Davis was clinically stable, was not
tender on exam, and was capable of sedentary and light-work. [AR 1793-96] Still, Dr. Reddy
opined that his restrictions and limitations had not changed and would last at least another six (6)
months. [AR 1793-96] To resolve the inconsistencies between Dr. Reddy’s statement and the
office visit notes, a Hartford Life claims analyst referred the claim to its investigative unit to
resolve the discrepancy. [AR 0177-78]. The investigative analyst set up three (3) rounds of
surveillance, two (2) days each between October 2012 and March 2013. [AR 2073-75]. The
surveillance observed Plaintiff walking a mile in fifteen (15) minutes on a recreation center
track, walking quickly to his car after physical therapy, driving twenty-five (25) to thirty (30)
minutes around town to run multiple errands over the course of about an hour, and sitting for
thirty (30) minutes eating. [AR 2037-70].
The investigative analyst referred the file for follow up on the activities observed with an
in-person interview with Davis, which occurred on March 18, 2013. [AR 1995, 2075] When the
investigator asked Davis about his physical capabilities, Davis reported as being able to walk
slowly for up to twenty (20) minutes, to stand up to fifteen (15) to twenty (20) minutes, and to
drive for up to twenty (20) minutes but only for one (1) errand at a time. [AR 1999-2003] In his
summary, the investigator noted that Plaintiff did not show any issues with concentration,
confusion, or focus. [AR 2015] Davis also provided the names of six (6) physicians who were
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treating him. [AR 1996, 2075] The surveillance and interview were not conclusive, leaving
several discrepancies between observed and reported ability, so the investigative analyst obtained
updated medical records from the physician list Davis provided and referred the claim to an
MCM nurse for resolution of the medical questions. [AR 0159, 2075-76] Moreover, Davis
continued to report subjective complaints of pain during visits with his treating physicians in
early 2013. See [AR 1724-26, 1717, 1656-1662] Still, Davis’ neurologist, Dr. Cooper, reported
that Davis’ neuropathy had improved with physical therapy. [AR 1624-26, 1646-51]
Therefore, in May 2013, the MCM nurse also sent letters to all of Davis’ treating
physicians, enclosing the surveillance and in-person interview discussed above, asking whether,
considering that information and their own medical findings, they would agree that Davis could
sit for the majority of an eight-hour day, up to an hour at a time with an option to sit or stand as
needed, stand or walk briefly and intermittently throughout an eight-hour day, lift or carry up to
ten pounds occasionally, and use his upper extremities without restriction. [AR 157, 275-84]
The results were slightly mixed. Davis’ gastroenterologist responded that he did not know, since
he had only treated Davis for stomach pains and had not considered his ability to work. [AR
1534] Davis’ orthopedist, Dr. Willett, failed to respond at all. [AR 147] Davis’ primary care
physician, Dr. Goyco, and neurologist, Dr. Cooper, both concluded that he could perform fulltime under those restrictions and limitations. [AR 1536-37, 1576-77] However, Davis’
oncologist, Dr. Reddy, responded that he did not believe Plaintiff could perform under those
restrictions and limitations due to back pain. [AR 1579-80] Despite numerous requests from
Hartford Life’s claim management team to address the opinions of Dr. Goyco and Dr. Cooper
and clarify his opinion with the apparently conflicting office visit notes stating that Davis could
perform sedentary work, Dr Reddy never responded. See [AR 152, 270, 147]
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Given the lack of uniformity among Davis’ treating physicians and the lack of Dr.
Reddy’s response, Hartford Life then referred the file to an independent vendor to obtain an inperson independent medical examination (“IME”) to address restrictions and limitations on
sitting, standing, walking, and use of the upper extremities, as well as the discrepancy between
Dr. Reddy’s office visit notes and his response to Hartford’s letter. [AR 1533] Dr. Frederich P.
Wener, a physician board certified in Orthopedic Surgery, was retained to evaluate Davis’
medical records and to conduct an examination. [AR 1516-20] In his report, dated July 31, 2013,
Dr. Wener indicated that he was unable to review surveillance videos and offered conflicting
conclusions regarding Davis’ ability to sit, stand, and walk. 3 Id. After sending the surveillance
video, Hartford Life inquired whether the video changed Dr. Wener’s opinion. [AR 131-32] He
concluded that it did not. [AR 1512] Seeking clarification of the discrepancy between the
restrictions and limitations on pages 4 and page 5 of the report, Hartford requested an additional
report from the IME vendor. [AR 128] The IME vendor responded on October 17, 2013 with an
updated report, itself dated July 31, 2013 with revisions from August 19, 2013. [AR 1502-08] In
this update, the IME vendor concluded that Davis could sit, stand, and walk for one (1) hour at a
time each, for three (3) hours each per eight (8) hour work day. [AR 1502-08] Hartford Life’s
MCM nurse then contacted the IME vendor to clarify the correct report and restrictions and
limitations, and was informed that the revised report received on October 17, 2013, was the
correct version, retyped with the permission of Dr. Wener “to accurately reflect what [he] felt to
be [Davis’] current, maximum level of physical function.” [AR 119] Hartford Life then shared
For example, Dr. Werner opined that Davis could only sit for thirty (30) to forty (40) minutes at a time, but could
also sit, stand, and walk for one (1) hour at a time each for three (3) hours per each eight (8) hour work day. Id.
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the updated report with Dr. Reddy, again seeking his comment, but Dr. Reddy again failed to
respond. [AR 118-19, 0261]
3. Hartford Life terminates Davis’ LTD benefits following change to “Any
Occupation” Coverage
Hartford Life then sent Davis a letter, dated October 24, 2013, in which he was notified
that Hartford Life would be conducting an investigation into whether he would remain disabled
beyond the change from “Own Occupation” to “Any Occupation” per the Plan’s gradual
evaluation of “Disability” discussed supra. See [AR 034, 262-63]
Based on the findings of Dr. Goyco, Dr. Cooper, and Dr. Wener that Davis was capable
of full-time sedentary and light ability, Hartford Life obtained an Employability Analysis Report
(the “Employability Report”) from one of its rehabilitation counselors. [AR 1472-72] The
Employability Report relied on the agreement of Davis’ treating and consulting physicians who
found that he was capable of full-time sedentary or light work, and also incorporated Dr.
Wener’s further limitations on sitting, standing, and walking to one (1) hour at a time each for
three (3) hours total each per eight-hour day. [AR1472] This Employability Report identified
five (5) occupations for which Davis would be suitable, each of which accommodated Davis’
restrictions and limitations, fell within the “closest” or “good” match categories given his
occupation, and that would exceed the Policy’s earning requirements. [AR 1473, 1478]
Hartford Life considered Dr. Reddy’s disagreement with the conclusions presented, but
ultimately decided that all the other treating and consulting physicians who responded to its
requests agreed that Davis did have full-time capability with certain restrictions and limitation.
[AR 113-14] While the conclusions reached would not allow for Davis to return to his own
former occupation as a Senior Application Developer, these conclusions did support a finding
that Davis could return to work at other identified occupations. Id. Thus, in a letter dated
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December 5, 2013, Hartford informed Plaintiff that it determined he would not meet the
definition of “Disability” under the Policy once it changed on April 18, 2014. [AR 254]
4. Davis Appeals Hartford Life’s LTD determination
Counsel for Davis appealed Hartford Life’s LTD termination decision in a letter dated
April 15, 2014. [AR 1460-63] Enclosed in this letter, Davis’s counsel included a medical
statement and records from Dr. Reddy that had been updated through November 2013. [AR
1163-75] According to the statement from Dr. Reddy, Davis suffered from “multiple myeloma
w/out remission,” fatigue with mild anemia, and chronic pain syndrome and provided very
restrictive limitations, which meant Davis could sit, stand, and walk for a total of only one (1)
hour per day; that he would have to rest thirty (30) minutes after every hour of work; that he
could only use his upper extremities occasionally; and that he would need to miss up to 30 days
of work per month. Id.
After receiving the appeal, Hartford Life sought to update its files with Dr. Reddy’s most
current medical records. See [AR 091-94, 098, 249] From these updated records, Hartford Life
learned that Davis’s multiple myeloma was stable and under observation, that he had some mild
anemia with mild fatigue to be monitored, and his back pain “being well controlled with his
current pain regimen.” [AR 050] The most recent note indicated that Davis’s anemia had
normalized, but that he continued to report fatigue and back pain, with the back pain “currently
controlled with his pain regimen” and there were no increase in pain symptoms. [AR 504]
Hartford Life also received additional documents from Dr. Wener through Davis’s counsel in
May 2014 concerning Dr. Wener’s communications with the vendor about Davis’s IME report.
[AR 436-499] Though these additional documents from Dr. Werner contained typos,
inconsistencies, and had certain pages missing, overall they were consistent with the previous
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information about the IME process. [AR 434, 444-84, 455] Through much back and forth
between Dr. Wener and the vendor, who sought continual confirmations and clarifications, the
version that was provided to Hartford Life as the final report on October 17, 2013 confirmed that
in Dr. Wener’s opinion, Davis could sit, stand, and walk, for one (1) hour each at a time for a
total of three (3) hours per eight-hour day. [AR 0490] Hartford Life notified Davis that based
upon Dr. Wener’s documents, the appeal was considered complete upon receipt of this new
information. [AR 242-43]
At this time, Hartford Life sought an additional independent review by pain management
specialist and internist through a vendor, who analyzed the medical records supplied to Hartford
Life for Davis’s appeal. [AR 413-33] Dr. Philip J. Marion, board certified in Physical Medicine
and Rehabilitation and Pain Medicine, spoke with Dr. Reddy on June 3, 2014. [AR 419] During
this meeting, Dr. Reddy opined that Davis’s multiple myeloma was in remission, that he had no
objection to Plaintiff resuming full time work at the light to sedentary occupation level, and that
he was not aware of any medication-related cognitive deficits and was not restricting Plaintiff’s
driving. Id.
Dr. Marion and Dr. Rosaline Vasquez (a board-certified internist) both concluded that
Davis would likely continue to have mild anemia as a result of his multiple myeloma, but that it
would not preclude him from resuming light or sedentary occupation. See [AR 420, 432] Both
physicians agreed that the medical records and through their conversations with Davis’s
oncologist, Dr. Reddy, that Davis’s medications sufficiently controlled his pain to allow him to
work a full-time occupation and there was no evidence of cognitive issues that would limit his
driving or working. [AR 420-21, 432] Dr. Vasquez concluded that Davis’s multiple myeloma,
neuropathy, cognitive function, and anemia would not require functional limitations, but noted
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that his medications suggested that he not use heavy machinery or work at heights. [AR 432-33]
Dr. Marion concluded that, as of April 18, 2014, Davis could work a primarily sedentary
occupation, sitting without restriction except to stand or walk five (5) to ten (10) minutes after an
hour of sitting. [AR 421] However, he concluded that Davis would need to sit for five (5)
minutes after standing or walking for thirty (30) continuous minutes and should not stand or
walk more than two (2) hours in an eight-hour day. [AR 0421] He also noted that there were no
restrictions on the use of Davis’s upper extremities but that lifting, pushing or pulling should be
limited to no more than ten (10) pounds. [AR 0421]
Hartford Life determined that these findings of additional restrictions warranted an
updated Employability Report. [AR 082] This updated Employability Report noted five (5)
occupations in the “closest” match category – including Davis’s previous occupations – which
Davis could perform and which would exceed the Policy’s earnings requirement. [AR 386-87]
The Employability Report noted that the Policy did not require that the positions be readily
available in the labor market within an hour drive of Davis. [AR 387]
In a letter dated June 19, 2014, Hartford Life notified Davis that it was upholding its
earlier termination decision. [AR 236-41] Hartford Life’s letter summarized the initial review
process before directly addressing the issues raised in Davis’s appeal. [AR 237-38] In response
to Davis’s assertion that his multiple myeloma was not in remission and was causing fatigue and
anemia, Hartford pointed to Dr. Reddy’s office visit notes to the contrary. [AR 238] In response
to the assertion that the ability to sit, stand, and walk three (3) hours in an eight-hour day was not
full-time employment, Hartford Life pointed out Plaintiff’s misunderstanding that the restrictions
and limitations were actually three (3) hours each over the course of an eight-hour day. [AR
0238] (emphasis added). Hartford Life also explained that the Employability Report was not
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flawed because Davis was “fully qualified and possessed transferable skills for all of the
occupations listed” and the Policy does not require that the occupations be “readily available”
within an hour’s drive of Davis. [AR 238] The letter also noted that Davis’s primary care
physician, Dr. Goyco, and neurologist, Dr. Cooper, disagreed with Dr. Reddy that Davis was
disabled. [AR 238] Next, Hartford Life set out the opinions of Dr. Marion and Dr. Vasquez,
including the discussion with and ultimately confirming opinion of Dr. Reddy, and the
conclusions of the updated Employability Report. [AR 239-41] Based on all of the evidence,
Hartford Life found that Plaintiff was not “Disabled” from “Any Occupation” as of August 18,
2014, and therefore benefits were not payable after April 17, 2014. [AR 241]
Davis initiated this action for benefits on July 16, 2014 under 29 U.S.C. § 1132(a)(1)(B)
as well as a breach of fiduciary duty claim under 29 U.S.C. § 1132(a)(3) and a claim for
disgorgement under 29 U.S.C. § 1132(a)(1)(B) and (a)(3). [R. 1, Compl.] However, on April 19,
2016, this Court dismissed Davis’ claims for breach of fiduciary duty and disgorgement, leaving
on the claim for benefits under 29 U.S.C. § 1132(a)(1)(B). See [R. 65, Mem. Op. and Order, at
p. 7]
II.
Standard of Review
The Court has addressed which standard of review is appropriate at the summary
judgment stage in its previous Memorandum Opinion and Order. See [R. 139, at pp. 5-9]
Therefore, only brief mention of the applicable standard of review is necessary here.
In ERISA actions, “a denial of benefits challenged under § 1132(a)(1)(B) is to be
reviewed under a de novo standard unless the benefit plan gives the administrator or fiduciary
discretionary authority to determine eligibility for benefits or to construe the terms of the plan.”
Firestone Tire & Rubber Co. v. Bruch, 489 U.S. 101, 115 (1989). “When the plan vests the
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administrator with discretion to interpret the plan . . . the court reviews the benefits denial under
the [more deferential] ‘arbitrary and capricious’ standard.” Corey v. Sedgwick Claims Mgmt.
Servs., Inc., 858 F.3d 1024, 1027 (6th Cir. 2017) (citing Spangler v. Lockheed Martin Energy
Sys., Inc., 313 F.3d 356, 361 (6th Cir. 2002)) (citation omitted).
The arbitrary and capricious standard is “the least demanding form of judicial review of
administrative action. When it is possible to offer a reasoned explanation, based on the evidence,
for a particular outcome, that outcome is not arbitrary or capricious.” Shields v. Reader’s Digest
Ass’n, Inc., 331 F.3d 536, 541 (6th Cir. 2003) (quotation marks and citation omitted). The
arbitrary and capricious standard requires the Court to review the Plan provisions and the record
evidence and determine if the administrator's decision was “rational.” Id. Although the evidence
may be sufficient to support a finding of disability, if there is a reasonable explanation for the
administrator’s decision denying benefits in light of the plan’s provisions, then the decision is
neither arbitrary nor capricious. Williams v. Int'l Paper Co., 227 F.3d 706, 712 (6th Cir. 2000).
Yet the deferential standard of review does not mean the Court should “rubber stamp[ ]” the plan
administrator’s decision. Schwalm v. Guardian Life Ins. Co. of Am., 626 F.3d 299, 307–08 (6th
Cir. 2010) (citation omitted). Instead, a decision reviewed according to the arbitrary and
capricious standard must be upheld if it results from “a deliberate principled reasoning process”
and is supported by “substantial evidence.” Baker v. United Mine Workers of Am. Health & Ret.
Funds, 929 F.2d 1140, 1144 (6th Cir. 1991).
In order for the less exacting “arbitrary and capricious” standard of review to apply,
Hartford Life must prove that the Plan expressly vested discretionary authority in an
administrator and the administrator must have actually exercised that discretion. Shelby Cty.
Health Care Corp. v. Majestic Star Casino, 581 F.3d 355, 365, 367 (6th Cir. 2009)
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(administrator must actually exercise discretion and cannot delegate decision to others). Here,
Hartford Life has met its burden. As discussed above, the Plan granted Hartford Life “full
discretion and authority to determine eligibility for benefits and to construe and interpret all
terms and provisions of the Group Insurance Policy.” [AR 33, 37, 46, 49] Second, as explained
more fully in the Court’s previous Memorandum Opinion and Order, Hartford Life, as the
administrator of the Plan, was the entity that exercised this discretion in determining Davis’s
disability claim. [R. 139, at pp. 5-9] Having resolved the factual issue of “who actually made the
benefit determination,” the Court finds that the deferential review should apply to the decision to
deny Davis’s benefits. Majestic Star Casino, 581 F.3d at 365, 367.
Accordingly, under Sixth
Circuit jurisprudence, the Court’s review must defer to the administrator’s underlying decision if
“it is possible to offer a reasoned explanation, based on the evidence, for a particular outcome.”
Judge v. Metro. Life Ins. Co., 710 F.3d 651, 657 (6th Cir. 2013) (quoting Davis v. Ky. Fin. Cos.
Ret. Plan, 887 F.2d 689, 693 (6th Cir. 1989)). The court will therefore uphold Hartford Life’s
benefits determination if it is “rational in light of the [Plan’s] provisions.” Judge, 710 F.3d at 658
(citing Jones v. Metro. Life Ins. Co., 385 F.3d 654, 661 (6th Cir. 2004)).
III.
Discussion
Without “rubber stamping” the administrator’s decision, the Court applies a deferential
standard of review to the material undisputed facts of this case. Therefore, the Court must
uphold the administrator’s decision if “it is the result of a deliberate, principled reasoning
process and if it is supported by substantial evidence.” Baker v. United Mine Workers of Am.
Health and Retirement Funds, 929 F.2d 1140, 1144 (6th Cir. 1991). The Court will address each
of these in turn.
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A. Hartford Life’s Decision was the Result of a “deliberate, principled
reasoning process.”
At the onset, the Court addresses whether Hartford Life’s process was affected by an
apparent structural conflict. “In the ERISA context, a conflict may exist when a plan
administrator is simultaneously responsible for evaluating a claim and paying out the benefits.”
Jackson v. Blue Cross Blue Shield of Michigan Long Term Disability Program, 761 F. App’x
539, 543 (6th Cir. 2019) (emphasis in original). In these cases, the administrator’s fiduciary
interest in granting a valid claim may conflict with its financial one that results from a denial.
Metro. Life Ins. Co. v. Glenn, 554 U.S. 105, 112 (2008). The conflict may arise, as here, “even
when . . . the administrator is an insurance company and not the beneficiary’s employer.”
DeLisle v. Sun Life Assur. Co. of Canada, 558 F.3d 440, 445 (6th Cir. 2009) (citing Glenn, 554
U.S. at 112-15 (2008)). “Such conflicts do not render the denial of benefits invalid per se, but the
reviewing court must take the conflict into account when evaluating the administrator’s
decision.” Jackson, 761 F. App’x at 543 (citing Curry v. Eaton Corp., 400 F. App’x 51, 58 (6th
Cir. 2010)). For the Court to give great weight to a conflict of interest, “there must be significant
evidence in the record that the insurer was motivated by self-interest, and the plaintiff bears the
burden to show that a significant conflict was present.” Smith v. Continental Cas. Co., 450 F.3d
253, 260 (6th. Cir. 2006).
The Court is satisfied that Hartford Life’s apparent structural conflict did not adversely
affect the outcome of an otherwise “deliberate, principled reasoning process.” Hartford obtained
independent medical reviews and examinations from third-party vendors throughout Davis’s
LTD claim process. There is nothing in the administrative record to suggest to the Court that
these independently hired physicians were incentivized to find Davis disabled. In fact, given the
inconsistencies and inaccuracies of Dr. Wener’s reports, Hartford Life and its vendor likely went
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to greater expense to distill his true findings and render a report that could be comprehended.
None of these actions suggest that Hartford Life’s decision was influenced by an ulterior desire
to deny disability benefits. Quite the opposite – Hartford Life went to great time and expense to
ensure that the opinions it did receive were cogent and based upon sound medical evidence.
Next, a review of the procedural history of Davis’s STD and LTD benefits decisions with
Hartford Life also supports this finding. From the onset, Hartford Life sought clarity and proper
documentation concerning Davis’s claim. When Dr. Reddy produced his initially conflicting
report concerning Davis’s limitations and offered no explanation for his lack of progress,
Hartford Life engaged its MCM nurse to better assess whether Davis was eligible for LTD
benefits. The MCM nurse ultimately concurred with Dr. Reddy’s limitation that less than fulltime work was appropriate for Davis. Based on Dr. Reddy’s reports and its own MCM nurse’s
recommendation, Davis was initially awarded LTD benefits.
At the end of this initial LTD benefits period, Hartford Life sought updated records from
Dr. Reddy. When Dr. Reddy supplied Hartford Life with reports that appeared to contradict his
earlier prognosis, Hartford Life conducted surveillance and an in-person interview with Davis.
Thereafter, Hartford Life sought the opinions of Davis’s treating and consulting physicians,
many of whom found that he was capable of sedentary and light-level work. Of his physicians,
Dr. Reddy was the only physician that concluded that he was incapable of full-time work. From
a review of the administrative record, the Court agrees with Hartford Life’s characterization of
this process: despite not having the burden to prove disability, Hartford Life went to great
lengths to ensure that an accurate claims decision was made by contacting Davis’s treating and
consulting physicians numerous times throughout the claims process.
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Only after reviewing all of this was Davis denied LTD benefits based upon the “Any
Occupation” definition defined under the Plan. Moreover, Davis was allowed to challenge this
decision through a formal appeals process. Again, Hartford Life invited Davis to submit further
medical reports and documents for it to consider. And consider it did. Hartford Life again tried
to make sense of the riddles that were sent from Dr. Wener during the vendor’s clarification
process, along with additional office notes from Dr. Reddy, who had failed to respond to
Hartford Life’s numerous requests at the decision-making stage. Without more, Hartford Life’s
decision to uphold its initial denial is the result of a “deliberate, principled reasoning process.”
Baker, 929 F.2d at 1144.
Davis mainly attacks the “alteration” by the vendor of Dr. Wener’s report following the
IME that Hartford arranged. The Court finds these arguments unavailing. As the record reflects,
the versions of the IME reports provided to Hartford Life and upon which it partially based its
decision included Davis’s functional capabilities as “capable of sedentary or light work,”, as
limited by his ability to “[s]it for 1 hour at a time for a total of 3 hours per 8 hour day,” to
“[s]tand for 1 hour at a time for a total of 3 hours per 8 hour day,” and “[w]alk for 1 hour at a
time for a total of 3 hours per 8 hour day,” [AR 1507,1508, 1526] Moreover, Dr. Wener
confirmed this opinion on several occasions. See [AR 476, 490-91]
In sum, Hartford Life’s process was the result of a “deliberate, principled reasoning
process” that sought professional medical opinion testimony from Davis’s treating and
consulting physicians as well as independent medical examiners in addition to surveillance and
clarifications on numerous occasions for conflicting reports. Baker, 929 F.2d at 1144. Hartford
Life’s process was diligent and thorough – spanning nearly two full years and soliciting medical
records and opinions from Davis’s own physicians – and included the completion of in-person
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examination, two Employability Reports, and the compilation of thousands of pages of the
Administrative Record. The Court finds no fault in the process employed.
B. Hartford Life’s Decision was “supported by substantial evidence.”
Hartford Life’s decision to terminate Davis’s LTD benefits was also supported by
substantial evidence in the administrative record. A plan administrator's determination is not
arbitrary or capricious when a reasoned explanation, based on the evidence, supports that
determination. Whitaker v. Hartford Life & Accident Ins. Co., 121 F. App’x 86, 88 (6th Cir.
2005) (citing Ky. Fin. Cos. Ret. Plan, 887 F.2d at 693).
The Supreme Court and the Sixth Circuit have announced “certain guideposts” to follow
when reviewing benefit determinations in the ERISA context. Evans v. Unum Provident Corp.,
434 F.3d 866, 877 (6th Cir. 2006). First, “courts have no warrant to require administrators
automatically to accord special weight to the opinions of a claimant’s physician; nor may courts
impose on plan administrators a discrete burden of explanation when they credit reliable
evidence that conflicts with a treating physician’s evaluation.” Black & Decker Disability Plan v.
Nord, 538 U.S. 822, 834 (2003). Consequently, it is not arbitrary and capricious for a plan
administrator to accord more weight to one doctor’s opinion over another when deciding if a
claimant is entitled to ERISA benefits, since when an administrator does so it is “possible to
offer a reasoned explanation, based upon the evidence, for the plan administrator’s decision.”
McDonald v. Western-Southern Life Ins. Co., 347 F.3d 161, 169 (6th Cir. 2003).
Next, the Sixth Circuit has held that there is “nothing inherently objectionable about a file
review . . . in the context of a benefits determination.” Calvert v. Firstar Fin., Inc., 409 F.3d 286,
292-93 (6th Cir. 2006). This is true regardless of whether the file review is conducted by a
physician or a nurse. See Judge, 710 F.3d at 663 (citing Boone v. Liberty Life Assurance Co. of
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Boston, 161 Fed. App’x. 469, 474 (6th Cir. 2005)). Still, “the Sixth Circuit has concluded that a
file review may be inadequate when: (i) the file reviewer concludes that the claimant is not
credible without having actually examined him or her; (ii) the file reviewer fails to provide a
rational basis for his or her conclusions or to rebut contrary evidence in the claimant’s medical
records, or (iii) the plan administrator, without any reasoning, credits the file reviewer’s opinion
over that of a treating physician.” Kellar v. Aetna Life Ins. Co., No. CV 5: 17-81-DCR, 2018 WL
715381, at *8 (E.D. Ky. Feb. 5, 2018) (citing Judge, 710 F.3d at 663); see also Cook v.
Prudential Ins. Co. of Am., 494 Fed. App’x. 599, 605-06 (citing Smith, 450 F.3d at 263).
Here, the administrative record is replete with medical evidence on which Hartford Life
based its decision to terminate Davis’s LTD benefits. First, Hartford Life relied upon the reports
and opinions of the following physicians: 1) Dr. Goyco (Davis’s primary care physician), who
opined that Davis could perform full-time work, sitting the majority of an eight-hour day for one
(1) hour at a time with a sit-stand option, standing and walking intermittently, lifting and
carrying up to 10 pounds, and with unrestricted use of his upper extremities [AR 1536-37]; 2)
Dr. Marion (board certified in Physical Medicine and Rehabilitation and Pain Medicine), and Dr.
Rosaline Vasquez, both of whom opined that Davis’s pain and conditions did not prohibit him
from returning to full-time work [AR 420-21, 432]; 3) Dr. Wener’s IME, which ultimately
concluded that Davis could carry out sedentary to light work with the condition that he only sit
for one (1) hour at a time for a total of three (3) hours per eight-hour day, stand for one (1) hour
at a time for a total of three (3) hours per eight-hour day, and walk for one (1) hour at a time for a
total of three (3) hours per eight-hour day [AR 1507]; 4) Dr. Reddy (Davis’s oncologist) who
provided conflicting reports throughout the entire claims process; 5) Dr. Willett (Davis’s
orthopedist), who referred Davis to physical therapy to help with his pain management [AR
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1717]; 6) Dr. Cooper (Davis’s neurologist), who concluded that Davis could perform full-time
work with certain restrictions and limitations. [AR 1576-77]
Even though it is not incumbent upon Hartford Life to provide an explanation of why it
credited some of Davis’s treating and consulting physicians over the opinion of Dr. Reddy, Nord,
538 U.S. at 834, Hartford Life’s explanation comports with the Court’s read – the majority of
medical opinion concluded that Davis could return to work with certain limitations. Only one
doctor, Dr. Reddy, concluded that he could not. The Court notes that this doctor also failed to
respond to Hartford Life’s requests repeatedly throughout the process, while other physicians
were responsive and supplied information in a timely fashion when Hartford Life was making its
decision-making. It was reasonable for Hartford Life to credit the other doctors’ opinions over
Dr. Reddy’s when the majority held a different result based on the medical evidence.
Nor was it an error for Hartford Life to order a file review from the onset when Dr.
Reddy supplied contradictory medical information. Calvert, 409 F.3d at 292-93. The Court finds
Hartford Life’s MCM nurse’s file review was adequate in this case. First, Hartford Life relied
upon its surveillance that was conducted on Davis, as well as in-person interviews when
assessing his credibility as a claimant. Next, the MCM nurse provided a rational basis for her
conclusions throughout the file review process, initially recommending that Davis be allowed to
undergo physical therapy while receiving LTD benefits before ultimately concluding that the
weight of medical opinion evidence supported a denial. Lastly, Hartford Life’s file reviewer’s
opinion concurred with the majority of some of Davis’s treating physicians, including Dr. Goyco
and Dr. Cooper.
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In sum, Hartford Life’s decision to uphold Davis’s earlier termination, explained in its
June 19, 2014 letter, describes a decision that was based upon substantial evidence. This
decision was neither arbitrary nor capricious.
Based on the above, and with the Court being otherwise sufficiently advised,
IT IS HEREBY ORDERED as follows:
1.
Plaintiff Richard E. Davis’s Motion for Summary Judgment [R. 113] is DENIED.
2.
Defendant Hartford Life & Accident Insurance Company’s Motion for Summary
Judgment [R. 115] is GRANTED.
3.
The Defendant’s decision regarding Plaintiff Richard E. Davis’s claim for long-
term disability benefits will be AFFIRMED by separate judgment entered this date.
This the 26th day of August, 2019.
cc:
Counsel of record
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