Collins v. Encompass Insurance Co. et al
ORDER granting 13 MOTION for Summary Judgment. Signed by Judge Ivan L. R. Lemelle on 10/14/09.(lag, )
UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA
VIOLET B. COLLINS V. ENCOMPASS INSURANCE CO. a/k/a ENCOMPASS INDEMNITY COMPANY, et al.
CIVIL ACTION No. 06-8547 SECTION "B"
ORDER AND REASON Defendant, National Flood Insurance Program, files a
Supplemental Memorandum in Support of the Motion for Summary Judgment for failure to file a sworn proof of loss. (Rec. Doc. 36). Plaintiff, Violet Collins, files a Supplemental Memorandum
in Opposition. (Rec. Doc. 35). For the following reasons, IT IS ORDERED that the instant motion is GRANTED. Facts of the Case: Plaintiff, Violette Collins, filed suit to recover additional insurance proceeds for damage to her home at 3721 Vincennes Place, New Orleans, incurred during Hurricane Katrina. (Rec. Doc. 1). Plaintiff's property was insured by the Federal Emergency
Management Agency ("FEMA") with a Standard Flood Insurance Policy ("SFIP") for $225,000 in building coverage and $12,500 in
contents coverage. (Rec. Doc. 13 at 2).
On September 6, 2005, Plaintiff contacted FEMA to provide notification Hurricane of her loss on as a result 29, of flooding (Rec. caused by
Thereafter, on October 22, 2005, Jim Sabolick, an adjuster with the National Catastrophe Claims, issued a final report assessing the actual cash value of plaintiff's loss at $172,096.00 after the $2,000.00 deductible for both building ($159,596.00) and
contents loss ($12,500.00). (Rec. Doc. 13-4).
issued Plaintiff checks between November 2, 2005 and February 8, 2006, totaling $172,096.00. (Rec. Doc. 13-4). On July 26, 2006,
Plaintiff submitted supplemental documentation to her insurance provider because the adjuster missed certain items on the
original adjustment, and FEMA issued Plaintiff additional checks in the amount of $1,196.00 and $302.00 on July 26 and 28, 2006, respectively. (Rec. Doc. 13-4). On August 31, 2005, David I. Maurstad, the then Acting Federal Insurance Administrator, issued a partial limited waiver of the deadline to file a sworn Proof of Loss ("POL"), allowing payment of undisputed claims without a formal POL and allowing the policy holder to file a POL within one year from the date of the loss if the policy holder disputes the claim settlement. (Rec. Doc. 17-2). The memo contains the following language,
which is at issue in this litigation:
[I]n the event a policyholder disagrees with the insurer's adjustment, settlement, or payment of the claim, a policyholder may submit to the insurer a proof of loss within one year from the date of the loss. The POL must meet the requirements of VII.J.4. of the SFIP... (Rec. Doc. (Rec. Doc. 17-2)(emphasis added). Thus, the
Maurstad Memorandum extended the filing deadline for a POL from 60 days to one year from the date of loss for all insureds that dispute the insurer's adjustment, settlement, or payment of the claim. On August 28, 2007, Plaintiff filed the instant suit
against her NFIP provider and FEMA in the Civil District Court for the Parish of Orleans, State of Louisiana, alleging the sums recovered are not sufficient to satisfy the terms of her policy. (Rec. Doc. 1). Defendant argues Plaintiff has not submitted a
POL stating the amount of her supplemental claim, and thus cannot sue Defendant. (Rec. Doc. 1 at 7). Plaintiff argues the Maurstad Memorandum, "Waiver of the Proof of Loss Requirement in the Standard Flood Insurance Policy," (Maurstad Memorandum) rendered the POL claim requirement permissive. (Rec. Doc. 17 at 7). On Judgment June was 24, 2009, in the part Defendant's with Motion to for the Summary Court's
recognition that Plaintiff failed to submit a Proof of Loss and
the legal interpretation that filing a Proof of Loss is mandatory rather than permissive. Defendant's request that The motion was denied with respect to Plaintiff's claims be dismissed for
failure to submit a POL. It was ordered by this Court that in light of Plaintiff's argument that her eye disease may be related to her unintentional failure to timely file a POL, parties should conduct additional discovery and provide supplemental briefs on the issue of
Plaintiff's eye disease and its effect on her failure to file a sworn proof of loss. (Rec. Doc. 29, Order and Reasons). further ordered that the pretrial conference and It was be
continued until after consideration of supplemental materials Law and Analysis I. Standard of Review for Summary Judgment Summary Judgment is proper if the pleadings, depositions, interrogatory answers, and admissions, together with any
affidavits show that there is no genuine issue as to any material fact and that the moving party is entitled to judgment on the matter. Fed. R. Civ. P. 56(c); See also Celotex Corp. v.
Catrett, 477 U.S. 317, 327 (1986).
The moving party has the
burden of showing there is no genuine issue of material fact, but may discharge this burden by showing the absence of evidence
party's case. (1986). must put
Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248
In order to satisfy the burden, the non-moving party forth competent evidence and cannot rely on
"unsubstantiated assertions" and "conclusory allegations". Hopper v. Frank, 16 F.3d 92 (5th Cir. 1994). II. Equitable Estoppel To recover under a principle of estoppel, plaintiff must show:(1) that the insurer was aware of the facts; (2) that the insurer intended its act or omission to be acted upon; (3) that plaintiff did not have knowledge of the facts- i.e., that she did not know the policy required timely submission of the proof of loss; and (4) that plaintiff reasonably relied on the conduct of the insurer to her substantial injury. Maloney v. FEMA, 1996 WL
626325 (E.D.La. Oct. 24 1996),(citing Ingalls Shipbuilding, Inc. v. Director, O.W.C.P., 976 F.2d 934, 935 (5th Cir. 1992)). these elements must be met to prevail on estoppel grounds. F.2d at 937. Applying the standards above, the Court finds that the All 976
Plaintiff failed to met the burden to prove dismissal of the Motion for Summary Judgment under the principle of equitable estoppel. First, the Plaintiff must prove all four elements of
equitable estoppel, however the Court finds that at the very
least the second and third element could not be met. element requires Plaintiff to prove that FEMA or
The second her NFIP
provider intended, by issuing the Maurstad Memorandum, to lull Plaintiff into believing that the proof of loss requirement was waived. Plaintiff has neither proved intent nor suggested a In the absence of
motive for FEMA or her NFIP provider to do so.
proof that FEMA or her NFIP provider met the requisite intent to deceive, and in the absence of any clear motive, the Court finds the second element has not been met. The third element requires Plaintiff to prove that she had no knowledge of the relevant facts, that is, she did not know of the proof of loss requirement and its timely submission.
Plaintiff does not claim she was unaware of the proof of loss requirement; however she claims she believed the requirement was waived or should be waived due to 1) the language in the Maurstad Memorandum 2) the statement made in the adjuster's report, and 3) her near-blindness. (Rec. Doc. 17 and 35; Affidavit of Dr.
Theodore J. Borgman; Affidavit of Violet B. Collins; Exhibit D). First, Plaintiff argues that the language in the Maurstad Memorandum made filing a POL permissive. (Rec. Doc. 29, Order and Reasons). The Fifth Circuit and other courts have held that when
the Maurstad Memorandum is read in its entirety, the logical interpretation of the language at issue requires filing a POL
before a claimant may sue.
Marseilles Homeowners Condominium
Assoc., Inc. v. Fidelity Nt'l Ins. Co., 542 F.3d 1053, 1056 (5th Cir. 2008); Shuford v. Fidelity Nt'l Prop. & Cas. Co., 508 F.3d 1337 (11th Cir. 2005). Plaintiff argues that the Fifth Circuit's
reasoning in Marseilles is factually distinguishable because it did not entertain a waiver of the POL requirement by the WYO Insurer, Fidelity, because the plaintiff did not raise this issue prior to the entry of judgment. 542 F.3d at 1056. However,
Defendant asserts that the Marseilles Court cited with approval another Fifth Circuit panel's rejection of an estoppel argument based on an alleged misrepresentation that no POL was needed by the attorney for a WYO insurer; similar to Plaintiff's own
misinterpretation that the POL requirement was waived and no POL was needed. Id.; (citing Richardson v. American Bankers Ins.
Co., 279 Fed. Appx. 295, 299 (5th Cir. 2008) (unpublished)). Therefore, this Court, in agreement with the Fifth Circuit and other courts, found that the language in the Maurstad Memorandum indicates a mandatory, not a permissive POL filing requirement; moreover the filing requirement at issue was not waived. (Rec. Doc. 29, Order and Reasons). Second, the report issued to Plaintiff by the first
insurance adjuster, Jim Sabolick, stated that "the requirement for submitting a Proof of Loss has been waived by the NFIP Flood
(Rec. Doc. 17, Exhibit D).
that she understood that the requirement was waived due to this statement along with her interpretation of the Maurstad
Memorandum. (Rec. Doc. 17).
Additionally, Plaintiff contends
that FEMA/NFIP were acting in the capacity of an insurer and must be responsible for the Adjuster's statement. (Rec. Doc. 17). However, Defendant asserts that Plaintiff was required to be familiar with the legal requirements for receipt of federal funds under her flood insurance policy. Circuit explained, "[w]hen (Rec. Doc. 13-2). funds are The Fifth the
person seeking those funds is obligated to familiarize himself with the legal requirements for receipt of such funds." Wright
v. Allstate Ins. Co., 415 F.3d 384, 388 (5th Cir. 2008)(citing Heckler v. Cmty. Health Servs. Of Crawford County, Inc., 467 U.S. 51, 63 (1984)). This Court finds that Plaintiff failed to meet
her obligatory duties by adhering to the adjuster's statement addressing the POL waiver without inquiry and upholds the
standard that "[t]hose who deal with the Government are expected to know the law and may not rely on the conduct of Government agents contrary to the law." Wright, 415 F.3d at 388; Id.
Third, Plaintiff contends that her eye disease contributed to her lack of understanding and comprehension of the language in the Maurstad Memorandum. (Rec. Doc. 17 and 35). Plaintiff
suffers from wet macular degeneration, has glaucoma, eye stints and depression; resulting in near-blindness and an inability to comprehend numbers and fine print. (Rec. Doc. 35; Affidavit of Dr. Theodore J. Borgman). Plaintiff claims she "barely reads and Rec. Doc. 35; Affidavit claims on her that own her the
only if the print is extremely large." of Violet Collins). prevented Plaintiff her from
information set forth in the Maurstad Memorandum. (Rec. Doc. 35). However, Defendant counters that Plaintiff never asserted that she was unable to read at the time she purchased the relevant policy in April 2005 or that she was unaware of the contents of the policy. (Rec. Doc. 36). insurance dispute, the court Additionally, in another flood rejected an estoppel argument
centered on the policy holders' disability and their failure to file a POL. Gaffney v. State Farm Ins. Co., 1997 U.S. Dist. WL The court in Gaffney, with regards to the
third element in estoppel, dismissed the claim in light of that plaintiffs may not have had knowledge of the contents of their policy because of the fact that they were legally blind. 9-10. Id. at
The Gaffney Court found that regardless if the plaintiffs
are legally blind, the plaintiffs did not assert that they did not possess the POL, did not read it or were unaware of its contents. Id. Accordingly, this Court finds that Plaintiff
provides no authority in which courts have waived adherence to
the instant POL requirements due to a disability.
this Court finds that the Plaintiff's debilitating eye disease does not constitute a waiver of the POL requirement. Finally, Plaintiff must prove that she reasonably relied on the insurer's conduct to her substantial injury. Plaintiff
argues that Defendant should be estopped from denying her right to sue in this Court because her reliance upon her interpretation that the Maurstad Memeorandum made filing a POL permissive, and claims she reasonably relied on her insurance adjuster's
representations in his report stating that the POL requirement was waived. (Rec. Doc. 17 and 35). The Defendant in accordance
with the Wright Court demonstrates that Plaintiff was responsible for her own reading of the policy content, however Plaintiff insists that she did not fail to read the policy; she
detrimentally relied on the adjuster's knowledge and experience to assess her with the correct information. 388;(Rec. Doc. 17 and 35). Wright, 415 F.3d at
In addition, Plaintiff claims she was
lulled into thinking "they were taking care of her and there was nothing more for her to do." (Rec. Doc. 35). Defendant demonstrates through Richardson that the Fifth
Circuit as well as the Supreme Court rarely uphold estoppel claims against the Government. Ins. Co., 279 Fed. Appx.
Richardson v. American Bankers 295, 299 (5th Cir. 2008)
contended that the insurance company's attorney told him over the phone that "proof of loss was not and would not be an issue in this lawsuit." Id. at 299. Richardson filed suit, and the court
granted the insurer's motion for summary judgment solely on the ground that Richardson had failed to submit a sworn POL. 297. Id. at
Richardson asserted several arguments to justify his non-
compliance including an estoppel argument based on the insurance company's attorney's misrepresentation that no proof of loss was needed. Id. The Fifth Circuit recognized that the Supreme Court
"has never upheld an assertion of an estoppel agreement against the Government by a claimant seeking public funds," and rejected Richardson's equitable estoppel claim. Id., (quoting Office of
Pers. Mgmt v. Richmond, 496 U.S. 414, 434 (1990)). "The judiciary is powerless to uphold a claim of estoppel because doing so would encroach upon the appropriation power granted exclusively to Congress by the Constitution." Gowland v.
AETNA, 143 F.3d 951, 955 (5th Cir. 1988); (See Also, Rec. Doc. 29, Order and Reasons). equitable estoppel fails, Accordingly, Plaintiff's defense of despite our own belief in a more
equitable result. III. Contra Non Valentem
The doctrine of contra non valentem ("prescription does not run against one who could not bring his suit") prevents the running of prescription. Landry v. Blaise, Inc., 829 So. 2d 661 The doctrine is based on the
(La. Ct. App. 4th Cir. 2002).
premise that, in some circumstances, equity and justice require that prescription be suspended because the plaintiff was
prevented from enforcing her rights for reasons external to her own will. La. Prac. Civ. Pretrial § 6:95 (2008-2009 ed.);
Dominion Exploration & Production, Inc. v. Waters, 972 So. 2d 350 (La. Ct. App. 4th Cir. 2007). Plaintiff contends that Defendant's position is similar to cases where adjusters have lulled plaintiffs into delaying the assertion of their claims until after the prescription period had run. Demma v. Automobile Club Inter-Insurance Exchange, 2009 WL
2170140 (LA, 6/26/09); Ramey v. Allstate Insurance Co., 2000 WL 17011790 (5th Cir. 2000);(Rec. Doc. 35). Plaintiff attributes
her eye disease to be in support of her contra non valentem argument. two cases (Rec. Doc. 35). cited by However, Defendant argues that the deal with interruption of
prescriptive periods, which is a non-issue in the instant case. (Rec. Doc. 36). The doctrine of contra non valentem is
inapplicable because Plaintiff presents neither facts nor legal issues pertaining to the Defendant's intention to delay Plaintiff in asserting her claims in order to run the prescriptive period.
IV. Eggshell Plaintiff An "eggshell plaintiff" is required to establish a causal link between the tortious conduct and the aggravation of her preexisting condition. Bienemann v. State Farm Mut. Auto. Ins. Co.,
3 So.3d 621, 2008-1045 (La.App. 3 Cir. 2/4/09). Plaintiff asserts she should be taken "as she is" as per Louisiana law or in other words as a "classic egg-shell
plaintiff," which in this case, nearly-blind and unable to read and comprehend fine print and numbers. (Rec. Doc. 35).
Conversely, Defendant argues that this tort concept is misplaced in the instant federal flood insurance policy dispute. (Rec. Doc. 36). Plaintiff failed to establish the causal link between FEMA
or her NFIP provider's tortuous conduct and the aggravation of her pre-existing the condition. that Notwithstanding Defendant may the be fact that a
"tortfeasor" would be difficult, there is no relevant authority under present circumstances to consider the Plaintiff instant here action an is
Hello This is a Test New Orleans, Louisiana, this 14th ___ day of________, 2009. October
United States District Judge
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