Aguiluz v. Citibank N.A. et al

Filing 58

ORDER AND REASONS: IT IS HEREBY ORDERED that 45 Motion for Summary Judgment is GRANTED, and plaintiff's claims against it are hereby dismissed; IT IS FURTHER ORDERD that 42 Motion for Summary Judgment is GRANTED in part and DENIED in part as set forth in document; IT IS FURTHER ORDERED that 43 Motion for Summary Judgment is GRANTED, and plaintiff's claims against Adcock are dismissed. Signed by Judge Mary Ann Vial Lemmon on 10/11/2019. (ajn)

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF LOUISIANA
GLORIA AGUILUZ

CIVIL ACTION

VERSUS

NO: 18-5126

CITIBANK, N.A., ETC., ET AL

SECTION: "S" (4)

ORDER AND REASONS
IT IS HEREBY ORDERED that the Motion for Summary Judgment filed by
Citibank, N.A. as Trustee for CMTLI Asset Trust ("Citibank") (Rec. Doc. 45) is GRANTED;
IT IS FURTHER ORDERED that the Motion for Summary Judgment filed by FCI
Lender Services, Inc. ("FCI") (Rec. Doc. 42) is GRANTED in part and DENIED in part.
Summary Judgment is granted as to plaintiff's claims against FCI for violations of the Fair Debt
Collection Practices Act (Count 5) and the Truth in Lending Act (Count 6), and these claims are
dismissed. Summary judgment is denied as to plaintiff's claims under the Real Estate Settlement
Procedures Act (Count 7) and the Louisiana Unfair Trade Practices Act (Count 9).
IT IS FURTHER ORDERED that the Motion for Summary Judgment filed by the
Law Office of Herschel C. Adcock, Jr., LLC ("Adcock") (Rec. Doc. 43) is GRANTED, and
plaintiff's claims against Adcock are dismissed.
I. BACKGROUND
This matter arises out of a foreclosure on property owned by the plaintiff. Detailed facts
have been set forth in the court's previous order. Rec. Doc. 22. In its prior order, the court
granted judgment on the pleadings dismissing plaintiff's claims against Citibank for declaratory

judgment (Counts 1 and 2), under the Fair Debt Collections Practices Act (Count 5), for unjust
enrichment (Count 8), and for violation of "good faith" under the Louisiana Unfair Trade
Practices Act (Count 9). The only remaining claims against Citibank are for breach of contract
(Counts 3 and 4). Citibank now moves to dismiss the claims in Counts 3 and 4, arguing that no
material fact issues exist which would preclude summary judgment.
Plaintiff has also alleged claims against FCI for the following: violation of the Fair Debt
Collection Practices Act (Count 5); violations of the Truth in Lending Act (Count 6); violation of
the Real Estate Settlement Procedures Act (Count 7); and violations of good faith under the
Louisiana Unfair Trade Practices Act (Count 9). FCI now moves to dismiss the claims against it,
arguing that no material fact issues exist which would preclude summary judgment.
Plaintiff has also alleged claims against Adcock for violation of the Fair Debt Collection
Practices Act (Count 5) and the Louisiana Unfair Trade Practices Act (Count 9). Adcock now
moves to dismiss the claims against it, arguing that no material fact issues exist which would
preclude summary judgment.
Plaintiff opposes the motions.
II. LEGAL STANDARD
Rule 56 of the Federal Rules of Civil Procedure provides that the "court shall grant
summary judgment if the movant shows that there is no genuine dispute as to any material fact
and the movant is entitled to judgment as a matter of law." Granting a motion for summary
judgment is proper if the pleadings, depositions, answers to interrogatories, admissions on file,
and affidavits filed in support of the motion demonstrate that there is no genuine issue as to any
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material fact that the moving party is entitled to judgment as a matter of law. Fed. R. Civ. P.
56(a); Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 247 (1986). The court must find "[a]
factual dispute . . . [to be] 'genuine' if the evidence is such that a reasonable jury could return a
verdict for the nonmoving party . . . [and a] fact . . . [to be] 'material' if it might affect the
outcome of the suit under the governing substantive law." Beck v. Somerset Techs., Inc., 882
F.2d 993, 996 (5th Cir. 1989) (citing Anderson, 477 U.S. 242 (1986).
If the moving party meets the initial burden of establishing that there is no genuine issue,
the burden shifts to the non-moving party to produce evidence of the existence of a genuine issue
for trial. Celotex Corp. v. Catrett, 477 U.S. 317 (1986). The non-movant cannot satisfy the
summary judgment burden with conclusory allegations, unsubstantiated assertions, or only a
scintilla of evidence. Little v. Liquid Air Corp., 37 F.3d 1069, 1075 (5th Cir. 1994) (en banc).
If the opposing party bears the burden of proof at trial, the moving party does not have
to submit evidentiary documents properly to support its motion, but need only point out the
absence of evidence supporting the essential elements of the opposing party’s case. Saunders v.
Michelin Tire Corp., 942 F.2d 299, 301 (5th Cir. 1991).
III. ANALYSIS
A.

Motion for Summary Judgment by Citibank
Plaintiff's claims for breach of contract against Citibank are premised on two grounds:

that Citibank did not provide plaintiff notice of default prior to accelerating the note and
instituting foreclosure proceedings (Count 3); and that Citibank failed to apply her payments to
her account as required by the contract, thus causing her account to be in default (Count 4). In
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moving for summary judgment, Citibank points to the August 15, 2016 letter from loan servicer
Fay Servicing, stating that "This letter is formal notice by Fay Servicing, LLC. . ., on behalf of
Citibank . . . that you are in default under the terms of the documents creating and securing your
Loan . . .for failure to pay amounts due." Rec. Doc. 45-6. The letter goes on to advise plaintiff of
her right to cure the default and all other legally required notices.
This evidence establishes that there is no genuine issue as to any material fact on the
question whether notice of default was sent to plaintiff. The burden, therefore, shifts to plaintiff
to produce evidence of the existence of a genuine issue for trial. Plaintiff has not introduced any
such evidence. Accordingly, Citibank is entitled to summary judgment dismissing the breach of
contract claim on issue of notice of default.
This court, in connection with its prior ruling, ordered Citibank to provide it with a
detailed accounting of all of the payments received from plaintiff and how they were applied.
Citibank complied, providing documentation that during the time it owned the loan, it received
three payments, and credited them to plaintiff's account. Rec. Docs. 24, 30. The co-defendant
loan servicing company, FCI, also provided payment history and documentation, consistent with
Citibank's assertions. Rec. Docs. 23, 29. Accordingly, Citibank has pointed to record evidence
establishing that it correctly applied plaintiff's payments.
In opposition, plaintiff maintains that payments were misapplied because payments made
by her to an entity known as the "Making Home Affordable" program were not applied to her
account. The record reflects that plaintiff contacted representatives of that program, and made
monthly payments of $881.97 from October, 2016 through January, 2017, to an account
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denominated "Samaritan Law Center," and from February, 2017 through April, 2017 to
"National Civilian Law Center," totaling $6173.79. Correspondence in the record indicates that
in October, 2016, Samaritan Law Center sent a "Cease and Desist" letter and "Borrower's
Authorization" to Fay Servicing (who was servicing the loan at that point), representing that it
was plaintiff's legal counsel, and directing that all future communications regarding the loan go
through it. Plaintiff also argues that Fay Manager James Ku participated in an October 6, 2016
conference call with herself and Making Home Affordable representative Allan Henderson, in
which Ku, on behalf of Fay, agreed that plaintiff would begin making trial payments to
Samaritan Law Center. Citibank contends that neither it nor its servicer, Fay, had any
relationship with Samaritan Law Center, even though the accounting statement provided to the
court lists Samaritan Law Center of Irvine, California on the account. Moreover, correspondence
provided by plaintiff reflects that in January 2017, Ku reached out to her because he was having
difficulty contacting Allan Henderson.
Citibank maintains that neither it nor Fay authorized Samaritan Law Center or National
Civilian Law Center to accept any payments from plaintiff on their behalf. Despite this factual
dispute regarding what relationship or agreement existed between Citibank, its servicers,
plaintiff, and the Samaritan Law Center, and despite plaintiff's genuine belief that she was
participating in a modification program based on her conversation with Ku, as well as her
monthly payments to Samaritan Law Center and National Civilian Law Center, there is no
writing reflecting a modification of the loan agreement.
"Oral agreements to modify a loan are not actionable." Giuffria v. Metro Bank, 735 So.
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2d 941, 942 (La. App. 4 Cir. 5/26/99)(citing La. R.S. 6:1122; Whitney National Bank v.
Rockwell, 661 So. 2d 1325 (La.10/16/95); Casey v. Hibernia Corp., 709 So. 2d 933 (La. App. 4
Cir. 3/4/98)). "The Louisiana Credit Agreement Statute, La. R.S. 6:1121, et seq., operates as a
'statute of frauds' for the credit industry . . . to prevent potential borrowers from bringing claims
against lenders based on oral agreements." Bass v. Chase Home Fin. LLC, 2010 WL 3922709,
*2 (E.D. La. Oct 1, 2010) (citing EPCO Carbon Dioxide Prods., Inc. v. JP Morgan Chase Bank,
NA, 467 F.3d 466, 469 (5th Cir. 2006) (other citations and internal quotations omitted).
Moreover, there is no record evidence that Citibank received, but failed to properly apply, any
payments by plaintiff. It appears that the alleged payments went directly to Samaritan Law
Center and National Civilian Law Center.
Accordingly, plaintiff has failed to establish the existence of a genuine issue of fact for
trial, and Citibank is entitled to summary judgment on the breach of contract claim related to
application plaintiff's payments.
B.

Motion for Summary Judgment by FCI
Plaintiff has alleged claims against FCI for the following: violation of the Fair Debt

Collection Practices Act (Count 5); violations of the Truth in Lending Act (Count 6); violation of
the Real Estate Settlement Procedures Act (Count 7); and violations of good faith under the
Louisiana Unfair Trade Practices Act (Count 9). FCI argues that dismissal is warranted because
no material fact issues exist which would preclude summary judgment.
(1.) Fair Debt Collection Practices Act
The Fair Debt Collection Practices Act ("FDCPA"), at Title 15, section 1692e(10)
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prohibits “[t]he use of any false representation or deceptive means to collect or attempt to collect
any debt or to obtain information concerning a consumer.” Under section 1692e(5), debt
collectors are prohibited from “threat[ening] to take any action that cannot legally be taken or
that is not intended to be taken.” Plaintiff alleges that FCI violated the FDCPA by making false
representations in connection with her debt. Specifically, she alleges that FCI threatened legal
action (foreclosure) that it could not legally take, because it failed to provide her with the legally
required notice of default prior to accelerating the loan.
The record of this matter includes an August 15, 2016 letter from loan servicer Fay
Servicing, stating that "This letter is formal notice by Fay Servicing, LLC. . ., on behalf of
Citibank . . . that you are in default under the terms of the documents creating and securing your
Loan . . .for failure to pay amounts due." Rec. Doc. 45-6. The letter advises plaintiff of her right
to cure the default and all other legally required notices. Plaintiff has not introduced any
countervailing evidence on this point. Thus, the court finds that plaintiff received proper notice
of default. Moreover, advising plaintiff of an actionable claim under the terms of her loan does
not constitute a threat to take action that cannot legally be taken. Accordingly, FCI is entitled to
summary judgment on the FDCPA claim.
(2.) Truth in Lending Act
The Truth in Lending Act ("TILA") requires a lender in a commercial credit transaction
to disclose to a borrower certain terms and conditions of the transaction prior to closing the loan.
Edwards v. Your Credit Inc., 148 F.3d 427, 432 (5th Cir. 1998)(citing 15 U.S.C. § 1601(a)).
Assignees of the original lender are liable only “if the violation for which such action or
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proceeding is brought is apparent on the face of the disclosure statement.” 15 U.S.C. §
1641(e)(1). A servicer of consumer loans “shall not be treated as an assignee of such obligation
... unless the servicer is or was the owner of the obligation.” 15 U.S.C. § 1641(f)(1).
In the present case, FCI was a servicer of plaintiff's loan, and there are no allegations or
evidence that FCI ever owned the obligation. Accordingly, it is not subject to liability under
TILA as alleged by plaintiff, and FCI is entitled to summary judgment on plaintiff's TILA
claims.
(3.) Real Estate Settlement Procedures Act
Plaintiff has also alleged a claim against FCI under the Real Estate Settlement Procedures
Act ("RESPA) § 2605(e) contending that, based on her belief that payments were not properly
being applied and unauthorized fees were being charged, she sent FCI a Qualified Written
Request ("QWR") seeking information as to the accuracy of her mortgage loan account and how
it was being serviced. Rec. Doc. 42-25. She further alleges that FCI failed to respond to her
QWR.
Under section 2605(e) of RESPA,
[i]f any servicer of a federally related mortgage loan receives a qualified written
request from the borrower (or an agent of the borrower) for information relating
to the servicing of such loan, the servicer shall provide a written response
acknowledging receipt of the correspondence within 5 days (excluding legal
public holidays, Saturdays, and Sundays) unless the action requested is taken
within such period.
Not later than 30 days after receipt, the servicer must
(A) make appropriate corrections in the account of the borrower, including
the crediting of any late charges or penalties, and transmit to the borrower a
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written notification of such correction (which shall include the name and
telephone number of a representative of the servicer who can provide assistance
to the borrower);
(B) after conducting an investigation, provide the borrower with a written
explanation or clarification that includes–
(i) to the extent applicable, a statement of the reasons for which the
servicer believes the account of the borrower is correct as determined
by the servicer; and
(ii) the name and telephone number of an individual employed by, or
the office or department of, the servicer who can provide assistance to
the borrower; or
(C) after conducting an investigation, provide the borrower with a written
explanation or clarification that includes-(i) information requested by the borrower or an explanation of why the
information requested is unavailable or cannot be obtained by the
servicer; and
(ii) the name and telephone number of an individual employed by, or
the office or department of, the servicer who can provide assistance to
the borrower.
12 U.S.C. § 2605.
FCI contends that it satisfied its obligation under the statute by sending plaintiff a copy of
the account payment histories. See Rec. Doc. 42-26. The court has reviewed this document, and
concludes that its content – 6 pages of single-spaced data entries, with labels like "corporate
advance adjustment" and "loan boarding" – is indecipherable to many average consumers and
not responsive to plaintiff's request or consistent with the requirements of the statute.
Specifically, it does not contain a written explanation or clarification that includes a statement of
the reasons why FCI believed plaintiff's account was correct as determined by FCI, or the name
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and telephone number of an individual employed by FCI who could provide assistance to
plaintiff. Moreover, there is no indication on the document as to when it was sent, so it is unclear
if either the 5-day or 30-day response deadlines were met. Accordingly, the court finds that FCI
is not entitled to summary judgment on plaintiff's RESPA claim.
(4.) Louisiana Unfair Trade Practices Act
Plaintiff also alleges that FCI "violated the covenant of good faith and fair dealing and
the Unfair Practices Act, and engaged in wrongful foreclosure with its co-defendants." The court
construes this as a claim for violation of the Louisiana Unfair Trade Practices Act, La. R.S. §
15:1401 et seq. ("LUTPA"). LUTPA grants a private right of action for the recovery of damages
to “any person who suffers any ascertainable loss ... as a result of the use or employment by
another person of an unfair or deceptive method, act, or practice declared unlawful by R.S.
51:1405.” La. Rev. Stat. 51:1409.
LUTPA prohibits “[u]nfair methods of competition and unfair or deceptive acts or
practices in the conduct of any trade or commerce.” La. Rev. Stat. § 51:1405(A). It affords a
private right of action to “[a]ny person who suffers any ascertainable loss” as a result of the
unlawful conduct. § 51:1409(A). To succeed in a LUTPA claim, a plaintiff must “prove some
element of fraud, misrepresentation, deception or other unethical conduct.” IberiaBank v.
Broussard, 907 F.3d 826, 839–40 (5th Cir. 2018)(quoting Tubos de Acero de Mexico, S.A. v.
Am. Int’l Inv. Corp., 292 F.3d 471, 480 (5th Cir. 2002)).
Courts determine what constitutes an unfair trade practice on a case-by-case basis. Id.
However, "the range of prohibited practices under LUTPA is extremely narrow and includes
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only egregious actions involving elements of fraud, misrepresentation, deception, or other
unethical conduct." Cheramie Servs., Inc. v. Shell Deepwater Prod., Inc., 35 So. 3d 1053, 1060
(La. 2010)). Louisiana courts have found that violations of statutes may (but do not necessarily)
constitute a LUTPA violation. See, e.g., Capitol House Pres. Co. v. Perryman Consultants, Inc.,
725 So. 2d 523, 530 (La. App. 1st Cir. 1998). The “defendant’s motivation is a critical factor.”
IberiaBank, 907 F.3d at 840 (quoting Monroe v. McDaniel, 207 So.3d 1172, 1180 (La. App. 5
Cir. 2016).
In this case, plaintiff has adequately alleged that defendant violated her rights under the
RESPA by failing to respond to her Qualified Written Request. Whether that violation amounted
to a LUTPA violation will depend on the defendant's motivation. A defendant's motivation is
necessarily a fact issue, not susceptible to resolution on a motion for summary judgment, absent
conclusive record evidence which is not present here. Accordingly, FCI is not entitled to
summary judgment on plaintiff's LUTPA claim.
C.

Motion for Summary Judgment by Adcock
Plaintiff has alleged claims against Adcock for violation of the Fair Debt Collection

Practices Act (Count 5) and the Louisiana Unfair Trade Practices Act (Count 9).
Adcock now moves to dismiss those claims arguing that no material fact issues exist which
would preclude summary judgment.
(1.) Fair Debt Collection Practices Act
The Fair Debt Collection Practices Act ("FDCPA"), at Title 15, section 1692e(10)
prohibits “[t]he use of any false representation or deceptive means to collect or attempt to collect
11

any debt or to obtain information concerning a consumer.” Under section 1692e(5), debt
collectors are prohibited from “threat[ening] to take any action that cannot legally be taken or
that is not intended to be taken.” Plaintiff alleges that Adcock violated the FDCPA by making
false representations in connection with her debt. Specifically, she alleges that
Adcock threatened legal action (foreclosure) that it could not legally take, because it failed to
provide her with the legally required notice of default prior to accelerating the loan.
As previously discussed (see supra § III(B)(1)), the court finds that plaintiff received
proper notice of default. Moreover, advising plaintiff of an actionable claim under the terms of
her loan does not constitute a threat to take action that cannot legally be taken. Accordingly,
Adcock is entitled to summary judgment on the FDCPA claim.
(2.) Louisiana Unfair Trade Practices Act
Plaintiff also alleges that Adcock "violated the covenant of good faith and fair dealing
and the Unfair Practices Act, and engaged in wrongful foreclosure with its co-defendants." As
previously noted, the court construes this as a claim for violation LUTPA. Accordingly, the court
applies the standards for establishing a LUTPA claim set forth above in section III(B)(4) to
defendant Adcock.
Adcock is the law firm representing defendants Citibank and FCI Lender Services
("FCI"). The only specific factual allegation in plaintiff's complaint as to Adcock is that it, along
with Citibank and FCI, threatened to take legal action it could not legally take. As previously
discussed, the court finds that because plaintiff received the proper default notice, advising
plaintiff of an actionable claim under the terms of her loan did not constitute a threat to take
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action that cannot legally be taken. Thus, plaintiff has failed to allege fraud, misrepresentation,
deception, or other unethical conduct as to Adcock that would support a LUTPA claim.
Accordingly, Adcock is entitled to summary judgment on this issue. Therefore,
IT IS HEREBY ORDERED that the Motion for Summary Judgment filed by
Citibank, N.A. as Trustee for CMTLI Asset Trust(Rec. Doc. 45) is GRANTED, and plaintiff's
claims against it are hereby dismissed;
IT IS FURTHER ORDERED that the Motion for Summary Judgment filed by FCI
Lender Services, Inc.(Rec. Doc. 42) is GRANTED in part and DENIED in part. Summary
Judgment is granted as to plaintiff's claims against FCI for violations of the Fair Debt Collection
Practices Act (Count 5) and the Truth in Lending Act (Count 6), and those claims are dismissed.
Summary judgment is denied as to plaintiff's claims under the Real Estate Settlement Procedures
Act (Count 7) and the Louisiana Unfair Trade Practices Act (Count 9).
IT IS FURTHER ORDERED that the Motion for Summary Judgment filed by the
Law Office of Herschel C. Adcock, Jr., LLC ("Adcock") (Rec. Doc. 43) is GRANTED, and
plaintiff's claims against Adcock are dismissed.

11th

New Orleans, Louisiana, this _____ day of October, 2019.

____________________________________
MARY ANN VIAL LEMMON
UNITED STATES DISTRICT JUDGE

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