Bailey v. Board of Commissioners of the Louisiana Stadium and Exposition District, et al

Filing 181

FINDINGS OF FACT AND CONCLUSIONS OF LAW AND REASONS FOR JUDGMENT: IT IS ORDERED, ADJUDGED AND DECREED that there be judgment in favor of Defendants SMG and Kyle France, in his official capacity, and against Plaintiff, Shelby Bailey, dismissing Plaintiff's claims with prejudice, as set forth in document. Signed by Chief Judge Nannette Jolivette Brown on 9/4/2020.(jls)

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Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 1 of 131 UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA SHELBY BAILEY CIVIL ACTION VERSUS CASE NO. 18-5888 BOARD OF COMMISSIONERS OF THE LOUISIANA STADIUM AND EXPOSITION DISTRICT, ET AL. SECTION: “G”(2) FINDINGS OF FACT, CONCLUSIONS OF LAW AND REASONS FOR JUDGMENT This matter came before this Court for trial without a jury on March 2, 2020 through March 3, 2020. The Court has original jurisdiction over this matter pursuant to 28 U.S.C. § 1331, which confers on the federal district courts original jurisdiction over all civil actions arising under the Constitution, laws, or treaties of the United States. Venue is proper in this Court under 28 U.S.C. § 1391(b), as the Superdome is located in this district. The substantive law applicable to this case is the Americans With Disabilities Act (“ADA”), 42 U.S.C. § 12101, et seq., and the Rehabilitation Act, 29 U.S.C. §794, et seq. The Court has carefully considered the testimony of all of the witnesses and the exhibits entered into evidence during the trial, as well as the record. After reviewing all of the evidence and pursuant to Federal Rule of Civil Procedure Rule 52(a), the Court issues the following findings of fact and conclusions of law. To the extent that any finding of fact may be construed as a conclusion of law, the Court hereby adopts it as such and to the extent that any conclusion of law constitutes a finding of fact, the Court hereby adopts it as such. For the reasons that follow, the Court finds that Plaintiff Shelby Bailey has failed to carry his burden of proving that Defendants SMG and Kyle France, in his official capacity, violated the Americans with Disabilities Act and/or the Rehabilitation Act. The Court is mindful that this result 1 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 2 of 131 leaves Plaintiff with “limited seating choices . . . in less than ideal locations.”1 However, the dictates of the ADA do not require otherwise. Thus, the Court’s decision is compelled by the following findings of fact and conclusions of law, in particular, the structural limitations of the stadium’s design, existing ADA regulations and guidelines, and case law.2 I. A. Background Factual Background On June 14, 2018, Plaintiff filed a Complaint in this Court naming as defendants SMG as the operator of the Superdome, the Board of Commissioners of the Louisiana Stadium and Exposition District (the “Board”) as the owner of the Superdome, and Kyle France (“France”) in his official capacity as chairman of the Board.3 Plaintiff brings claims against the Board and France for declaratory and injunctive relief pursuant to Title II of the Americans With Disabilities Act (“ADA”), 42 U.S.C. § 12101, et seq., and the Rehabilitation Act, 29 U.S.C. §794, et seq.4 Plaintiff brings claims against SMG for declaratory and injunctive relief pursuant to Title III of the ADA.5 Plaintiff also seeks recovery of attorneys’ fees and costs.6 According to the Complaint, Plaintiff has a disability and relies on an electric wheelchair for mobility.7 Plaintiff alleges that he has been a Saints season ticket holder for over 30 years.8 1 Landis v. Washington State Major League Baseball Stadium Pub. Facilities Dist., No. 2:18-CV-01512BJR, 2019 WL 7157165, at *25 (W.D. Wash. Dec. 3, 2019). 2 See id. 3 Rec. Doc. 1. 4 Id. at 1–2. 5 Id. at 2. 6 Id. 7 Id. at 4. 8 Id. 2 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 3 of 131 Plaintiff alleges that prior to 2011, his seat was located on a wheelchair accessible raised platform in the 100 Level section of the Superdome.9 Plaintiff alleges that in 2011, Defendants began extensive renovations on the Superdome and reconfigured the accessible seating section for patrons with disabilities.10 Plaintiff alleges that as a result of the renovations, the wheelchair accessible seating at the Superdome was moved to other positions where the views are obstructed by barriers and other patrons or players standing during the game, or the seating is not fully accessible by wheelchair.11 Plaintiff alleges that Defendants have been on notice of ongoing accessibility issues for many years.12 According to the Complaint, in 2008 the United States Department of Justice conducted an inspection of the Superdome and issued a report detailing violations of ADA regulations.13 Additionally, Plaintiff alleges that Defendants were sued by private litigants in 2018 regarding ongoing accessibility violations.14 As a result, Plaintiff alleges that Defendants have failed to comply with various parts of the ADA and Rehabilitation Act.15 Plaintiff seeks compensatory and nominal damages along with declaratory and injunctive relief, and attorneys’ fees.16 9 Id. 10 Id. 11 Id. at 4–8. 12 Id. at 10. 13 Id. 14 Id. at 10–11. 15 Id. at 11–29. 16 Id. at 1. 3 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 4 of 131 B. Procedural Background On December 13, 2019, the Court granted in part and denied in part Defendant SMG’s Motion for Judgment on the Pleadings.17 Accepting as true the allegations in the Complaint, the Court found that SMG could be held liable as an operator of the Superdome because SMG controls modification of the Superdome and could cause the Superdome to comply with the ADA.18 Additionally, viewing the allegations in the Complaint in the light most favorable to Plaintiff, the Court found that Plaintiff’s claims for injunctive and declaratory relief were timely because the Complaint was filed within one year of SMG allegedly denying Plaintiff “the full and equal enjoyment” of a place of public accommodation.19 However, the Court found that Plaintiff’s claim regarding future renovations was not ripe for judicial review.20 Accordingly, the Court granted the motion to the extent it sought dismissal of Plaintiff’s claim regarding future renovations but denied the motion in all other respects.21 On February 19, 2020, the Court granted in part and denied in part Defendants the Board, France, and SMG’s “Motion for Summary Judgment on all of Plaintiff’s Remaining Claims.”22 The Court found that under the alteration standard, Plaintiff does not have to show that a proposed modification is “readily achievable” and even under the Second Circuit’s burden-shifting framework, Plaintiff identified some manner in which the alteration could be, or could have been, 17 Rec. Doc. 86. 18 Id. at 24. 19 Id. at 24–25. 20 Id. at 25. 21 Id. 22 Rec. Doc. 140. 4 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 5 of 131 made readily accessible.23 Furthermore, the Court found that five of Plaintiff’s alteration claims relate to accessibility at the 100 and 200 Levels.24 However, the Court dismissed Plaintiff’s claim that the entire facility must comply with the alteration standard by providing accessible seating stadium-wide.25 On February 21, 2020, the Court granted in part and denied in part SMG’s “Motion for Summary Judgment on Modifications.”26 The Court found that genuine issues of material fact exist regarding SMG’s level of control over the Superdome such that SMG could be considered the operator of the Superdome.27 Additionally, the Court found summary judgment inappropriate as to Plaintiff’s claims regarding the physical size and location of the video monitors; however, the Court granted summary judgment dismissing any claim as to the content on the video monitors.28 Lastly, the Court found that National Football League regulations do not alter Defendant’s obligation to comply fully with applicable accessibility standards and the ADA Accessibility Guidelines for Buildings and Facilities (“ADAAG”) unless it is virtually impossible to do so.29 On February 21, 2020, the Court granted in part and denied in part the Board and France’s “Motion for Summary Judgment on all of Plaintiff’s Remaining Claims.”30 Plaintiff did not oppose dismissal of his claims against the Board and his request for monetary damages against France; 23 Id. at 23–31. 24 Id. at 34–37. 25 Id. at 37–38. 26 Rec. Doc. 141. 27 Id. at 14–19. 28 Id. at 19–22. 29 Id. at 23–24. 30 Rec. Doc. 144. 5 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 6 of 131 accordingly, the Court dismissed those claims.31 However, the Court determined that Plaintiff’s claim against France for injunctive relief under Title II of the ADA would proceed under the doctrine of Ex parte Young.32 Lastly, the Court found that Plaintiff’s claims were not time barred.33 On February 21, 2020, the Court denied Plaintiff’s “Motion for Partial Summary Judgment.”34 The Court first addressed the preliminary issue of timeliness and standing before turning to whether Plaintiff is entitled to summary judgment on the alteration claims.35 First, because there were genuine issues of material fact in dispute regarding whether SMG is an operator under Title III, the Court determined that Plaintiff was not entitled to summary judgment against SMG.36 Second, the Court determined that Congress’s use of the present tense suggests that a new claim accrued each time that SMG allegedly denied Plaintiff “the full and equal enjoyment” of a place of public accommodation; therefore, the Court found Plaintiff’s claims are timely.37 Additionally, the Court found that SMG had not shown that Plaintiff’s claims should be barred under the doctrine of laches.38 Third, the Court determined that Plaintiff has standing to seek injunctive relief because: he has suffered an injury in fact that is concrete and particularized and actual or imminent; the injury is fairly traceable to the challenged action of Defendants; and it is 31 Id. at 19–20. 32 Id. at 20–27. 33 Id. at 27–31. 34 Rec. Doc. 145. 35 Id. at 26. 36 Id. at 26–27. 37 Id. at 27–29. 38 Id. at 29–30. 6 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 7 of 131 likely, as opposed to merely speculative, that the injury will be redressed by a favorable decision.39 Lastly, the Court found that genuine issues of fact exist as to each of Plaintiff’s alteration arguments.40 A trial without a jury was held from March 2, 2020 through March 3, 2020.41 On May 4, 2020, Plaintiff filed post-trial briefing and Proposed Findings of Fact & Conclusions of Law.42 On June 3, 2020, SMG and France filed post-trial briefing and Proposed Findings of Fact & Conclusions of Law.43 On June 23, 2020, Plaintiff filed a reply to Defendants’ post-trial briefing and Proposed Findings of Fact & Conclusions of Law.44 II. Findings of Fact The parties agreed to many of the facts relevant to the Court’s judgment in this trial when the parties submitted their uncontested facts in the joint pre-trial order submitted into the record.45 The Court will note which facts the parties agreed to in the Court’s citations herein. A. The Parties Shelby Bailey (“Plaintiff”) is a resident of Louisiana who has muscular dystrophy and relies on an electric wheelchair for mobility and ventilator to breathe.46 Plaintiff is a qualified individual with a disability under the ADA.47 Plaintiff has been a New Orleans Saints season ticket 39 Id. at 30–32. 40 Id. at 32–45. 41 Rec. Docs. 170–171. 42 Rec. Doc. 172. 43 Rec. Docs. 174–175. 44 Rec. Doc. 178. 45 See Rec. Doc. 163. 46 Parties did not contest this fact. Id. at 2. 47 Parties did not contest this fact. Id. at 4. 7 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 8 of 131 holder for over thirty years.48 Plaintiff attended approximately six games during the 2017 season, approximately seven games during the 2018 season and approximately five games during the 2019 season.49 Plaintiff intends to continue attending Saints games at the Superdome in the future.50 SMG is a private company that manages the Superdome pursuant to a management agreement between it and the Board of Commissioners of the Louisiana Stadium and Exposition District.51 The Board of Commissioners of the Louisiana Stadium and Exposition District (the “Board”) is a political arm of the State of Louisiana, comprised of seven Louisiana citizens each appointed by the governor and is the owner of the Superdome.52 The Board owns the Superdome.53 The Board has no employees.54 Kyle France (“France”) is the chairman of the Board.55 B. The relationship between the parties At trial, Alan Freeman, who was hired by SMG as the general manager of the Superdome, detailed the relationship between the Board and SMG.56 Mr. Freeman testified that the Board does not have a lot of oversight with respect to SMG’s operations and that as the General Manager of the Superdome, there is no one at the Board he speaks to on a regular basis.57 Mr. Freeman testified 48 Parties did not contest this fact. Id. at 2. 49 Trial Transcript, March 2, 2020, Shelby Bailey, p. 214. 50 Parties did not contest this fact. Rec. Doc. 163 at 6. 51 Parties did not contest this fact. Id. at 2. 52 Parties did not contest this fact. Id. 53 Parties did not contest this fact. Id. at 4. 54 Parties did not contest this fact. Id. 55 Parties did not contest this fact. Id. at 2. 56 Trial Transcript, March 2, 2020, Alan Freeman, pp. 139–40. 57 Trial Transcript, March 2, 2020, Alan Freeman, p. 140. 8 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 9 of 131 that the Board does not have any employees.58 Larry Roedel, who served as general counsel to the Board from 2004 to 2016, testified that the Board relies on SMG’s accounting, management, and financial expertise.59 Mr. Roedel explained that while the Board meets monthly to approve recommendations, without staff and employees, the Board is reliant on SMG.60 Mr. Roedel could not recall a single instance during his time as general counsel when the Board rejected a significant recommendation from SMG.61 Doug Thornton, who served as regional vice-president of SMG, testified that SMG provides recommendations with regard to capital improvements.62 Mr. Thornton further testified that SMG has a fair amount of operational autonomy to manage and operate the Superdome.63 Mr. Thornton testified that SMG has its own operational division which performs venue assessments to ensure that the Superdome complies with various regulations, including OSHA, fire safety, and the ADA.64 Mr. Freeman testified that he performed a rudimentary investigation, by sitting on a folding chair at the Row 36 seats and had other SMG staffers sit and stand in the rows in front of Row 36, to evaluate whether wheelchair users in Row 36 had the same views as other fans.65 Additionally, several agreements between SMG and the Board were offered into evidence 58 Trial Transcript, March 2, 2020, Alan Freeman, p. 140. 59 Trial Transcript, March 2, 2020, Larry Roedel, p. 177. 60 Trial Transcript, March 2, 2020, Larry Roedel, p. 177. 61 Trial Transcript, March 2, 2020, Larry Roedel, p. 87. 62 Trial Transcript, March 2, 2020, Doug Thornton, p. 109. 63 Trial Transcript, March 2, 2020, Doug Thornton, p. 110. 64 Trial Transcript, March 2, 2020, Doug Thornton, p. 111. 65 Trial Transcript, March 2, 2020, Alan Freeman, pp. 150–51. 9 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 10 of 131 at trial. Pursuant to the initial Management Agreement,66 the State of Louisiana “grant[ed] [SMG] . . . the exclusive right to perform and furnish or cause to be performed and furnished, from the effective date [t]hereof, all management, services, labor and materials needed to operate and maintain the Facility known as the ‘Louisiana Superdome’, in the most efficient and profitable manner as can be reasonably expected.”67 The initial Management Agreement further provides under the section entitled “Capital Improvements Budget”: At least six (6) months prior to the commencement of each Fiscal Year, [SMG] will submit a budget for such Fiscal Year setting forth projected Capital Expenditures. This budget will be subject to the procedures customarily employed in connection with the development, approval and implementation of budgets for operating agencies of the State. In addition, when [SMG] becomes aware, [SMG] will advise the State of any unanticipated condition which jeopardizes the structural soundness of the Superdome, or the ability of [SMG] to perform under this agreement, and the State agrees to make available the funds necessary to correct such conditions, within such time as required under the circumstances.68 “Capital Expenditures” are defined in the Management Agreement as “all expenditures for building additions, alterations or improvements, and for purchases of additional or replacement furniture, machinery or equipment, the depreciable life of which, according to accepted accounting principles, is in excess of one (1) year and expenditures for maintenance or repairs which extend the useful life of the assets being maintained or repaired for a period in excess of one year.”69 Pursuant to the Amended and Restated Support Services Agreement, the Board delegated Rec. Doc. 180-9. HMC Management Corporation was the original “manager” under the initial Management Agreement. SMG became the “manager” as a result of the Fourth Amendment to Management Agreement dated June 19, 1998. Rec. Doc. 180-13. The Management Agreement has been amended a total of seven times. See Rec. Docs. 180-9–180-15. 66 67 Rec. Doc. 180-9 at 2. 68 Id. at 5–6. 69 Id. at 1. 10 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 11 of 131 to SMG responsibility for certain services.70 For example, the “Asset Management” section states: SMG shall provide all asset management services relating to the Facilities and other properties of the LSED, including maintenance of inventory control; oversight of the condition and maintenance requirements of the Facilities; to the extent that funds supplied by the LSED are made available therefor and the LSED has authority with respect thereto, see that the Facilities are maintained in good order and condition; to the extent that funds supplied by the LSED are made available therefor, rent, lease or purchase all equipment and maintenance supplies necessary or appropriate for the performance of the LSED’s obligations with respect to the operation and maintenance of the Facilities; manage all maintenance and capital projects undertaken by the LSED with respect to the Facilities; and otherwise perform all services necessary or useful in preserving and protecting the assets of the LSED. In addition, SMG shall manage any capital projects undertaken by the LSED with respect to the Superdome and the Arena to the extent such function is not already within the scope of SMG’s duties and authority under the State Management Agreement.71 Furthermore, under the Amended and Restated Support Services Agreement SMG is obligated to “prepare and submit to the LSED . . . each year, proposed capital expenditures with respect to the facilities,” as well as “a detailed budget for capital projects recommended to be undertaken. . .”72 C. The Superdome pre-2010 The Superdome was built in 1975.73 Prior to the 2010 Renovations, the sideline seats in the 100 Level were movable.74 Prior to the 2010 Renovations, ADA-designated seating in the Superdome was located on temporary platforms in the last row of the 100 Level.75 These platforms 70 Rec. Doc. 180-18 at 2–4. 71 Id. at 2–3. 72 Id. at 5. 73 Parties did not contest this fact. Rec. Doc. 163 at 4. 74 Trial Transcript, March 2, 2020, Alan Freeman, pp. 140–41. 75 Parties did not contest this fact. Rec. Doc. 163 at 4. 11 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 12 of 131 were located on the field.76 Plaintiff’s seat was on the fifteen yard line.77 Prior to the 2011 season, Plaintiff viewed Saints games on such a temporary platform.78 Plaintiff liked watching the games from the platforms because his view of the field was seldomly blocked. 79 As part of the 2010 Renovations, these platforms were removed and replaced with permanent seating.80 Plaintiff accessed the platform by crossing a portion of the playing field.81 The platform did not have access to permanent accessible bathrooms or concessions; patrons seated on the platform utilized a portable toilet.82 D. The 2010 Renovations On March 11, 2010, construction commenced on renovations to the Superdome (the “2010 Renovations”).83 As part of the 2010 Renovations, the sideline seats in the 100 Level were removed and replaced with new, permanent, fixed seats.84 Approximately 3,500 new seats were added to the 100 Level.85 However, the first nine rows of the sideline seats in the 100 Level are demountable so they can be removed for events where more floor space is needed.86 76 Parties did not contest this fact. Id. 77 Trial Transcript, March 2, 2020, Shelby Bailey, p. 211. 78 Parties did not contest this fact. Rec. Doc. 163 at 4. 79 Trial Transcript, March 2, 2020, Shelby Bailey, p. 211. 80 Trial Transcript, March 2, 2020, Doug Thornton, p. 135. 81 Parties did not contest this fact. Rec. Doc. 163 at 4. 82 Parties did not contest this fact. Id. at 5. 83 Parties did not contest this fact. Id. at 4. 84 Parties did not contest this fact. Id. at 5. 85 Trial Transcript, March 2, 2020, Alan Freeman, p. 143. 86 Trial Transcript, March 2, 2020, Alan Freeman, p. 143; Trial Transcript, March 2, 2020, Doug Thornton, p. 113. 12 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 13 of 131 A total of 17,118 seats along the sidelines of the lower bowl were replaced as part of the 2010 Renovations.87 The “Bunker Club,” premium club seating featuring enhanced fan amenities, was also added as part of the 2010 Renovations.88 Lastly, the sideline concourses in the 100 Level were widened.89 The 2010 Renovations created four separate decks on the bottom-most row of the 100 Level.90 Those decks are located between the 30 and 40 yard lines and accommodate a total of 24 wheelchair seats and 24 companion seats.91 Additional new, designated wheelchair accessible seats were also constructed on Row 36 in each section along the sidelines of the 100 Level as part of the 2010 Renovations, except for the seven sections located in each end zone. 92 The seats in the endzone, consisting of 8,342 seats, were not renovated in 2010.93 Additionally in 2010, the temporary platforms, where Plaintiff and other wheelchair users previously sat, were removed.94 The 200 Level and the Terrace were not altered as part of the 2010 Renovations.95 87 Parties did not contest this fact. Rec. Doc. 163 at 5. 88 Trial Transcript, March 2, 2020, Alan Freeman, p. 169. 89 Trial Transcript, March 2, 2020, Alan Freeman, p. 143. 90 Parties did not contest this fact. Rec. Doc. 163 at 5. 91 Parties did not contest this fact. Id. 92 Parties did not contest this fact. Id. at 5. 93 Parties did not contest this fact. Id. 94 Trial Transcript, March 2, 2020, Doug Thornton, p. 135. 95 At trial, SMG objected to a question related to alterations at the 200 Level of the Superdome on the basis of relevancy. Rec. Doc. 170 at 44. France joined in the objected. Id. at 45. SMG argued that Plaintiff’s alteration claim in the Complaint was limited to 2010 Renovations, which only impacted the 100 Level of the Superdome. Id. at 44– 45. Plaintiff represented that the renovations to the 200 Level occurred following hurricane Katrina and should qualify as an alteration. Id. at 49–50. However, Plaintiff conceded that an alteration claim as to the 200 Level was not in the Complaint. Id. at 51. Accordingly, because Plaintiff did not assert a 200 Level alteration claim in the Complaint, and did not move to amend the Complaint, the Court determined that it was not an issue at trial. Id. at 44–54. However, the Court clarified that evidence related to the 200 Level for other claims, including the program access claim, may still be admissible. Id. at 53–54. 13 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 14 of 131 E. The current configuration of the Superdome The Superdome is comprised of five separate seating tiers or “levels”, which are vertically- stacked.96 Closest to the field is the 100 Level or the “Lower Bowl.”97 Extending upward is the 200 Level or the “Loge Bowl,” the 300 Level or the “Lower Suite Bowl,” and the 400 Level or the “Upper Suite Bowl.”98 Lastly, the Superdome demarks the seating in the “500 Level or Above,” or the “Upper Bowl” which includes the 500 Level, the 600 Level and the 700 Level. 99 These uppermost levels of the Superdome are known as the “Terrace.”100 The Levels are divided horizontally into sections. At the 100 Level, there are presently 25,460 seats, of which a total of 236 are designated as wheelchair accessible seats.101 The wheelchair-designated seats in Row 1 of the 100 Level are located between the 30-yard and 40-yard lines.102 The wheelchair accessible seating in Row 36 of the 100 Level wraps around the length of the sideline.103 There are currently no designatedaccessible seats in the end zone sections of the 100 Level at the Superdome.104 The seating in the Terrace is not wheelchair accessible.105 There are no designated wheelchair accessible seats in the 96 Rec. Doc. 179-6 at 1. 97 Id. 98 Id. 99 Id. 100 Trial Transcript, March 2, 2020, Alan Freeman, p. 151. 101 Parties did not contest this fact. Rec. Doc. 163 at 5. 102 Parties did not contest this fact. Id. at 6. 103 Trial Transcript, March 3, 2020, James Terry, pp. 338–39. 104 Parties did not contest this fact. Rec. Doc. 163 at 5. 105 Trial Transcript, March 2, 2020, James Terry, p. 251–54; Trial Transcript, March 3, 2020, Mark Mazz, p. 447; Trial Transcript, March 2, 2020, Alan Freeman, p. 152. 14 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 15 of 131 200 Level of the Superdome.106 F. Plaintiff’s seating after the 2010 Renovations After the 2010 Renovations, Plaintiff’s season tickets were moved to Row 36 of section 109 in the 100 Level.107 A concrete overhang prevents patrons seated in row 36, including Plaintiff, from viewing the scoreboard and some aerial gameplay such as punts, kicks, and long passes.108 Plaintiff complained about the seats in and sightlines from Row 36 after the very first game he attended in 2011.109 Plaintiff has tried the designated-accessible seats in the 100 Level, but the view is similarly obstructed.110 After discovering these obstructions, Plaintiff spoke with Kevin McGuire, an ADA consultant who at various time has acted as a consultant for one or more of the following: SMG, the LSED, and the New Orleans Saints.111 Mr. McGuire attempted to assist Plaintiff regarding his complaints about obstructed sightlines at the Superdome.112 For example, Mr. McGuire assisted in moving Plaintiff’s seat to the Row 1 seats in the 100 Level.113 III. A. Conclusions of Law Applicable Law In an attempt to clarify “the often confusing and contradictory standards” governing this 106 Trial Transcript, March 2, 2020, Doug Thornton, p. 110–11; Trial Transcript, March 2, 2020, Alan Freeman, p. 151. 107 Parties did not contest this fact. Rec. Doc. 163 at 6. 108 Parties did not contest this fact. Id. 109 Parties did not contest this fact. Id. at 7. 110 Parties did not contest this fact. Id. at 6. 111 Parties did not contest this fact. Id. 112 Parties did not contest this fact. Id. 113 Parties did not contest this fact. Id. 15 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 16 of 131 matter, the Court here expounds upon the regulations, interpretations of the regulations and the guidelines applicable to the ADA.114 First, the Court reviews the text of the ADA generally, including a discussion of Title II and Title III. Next, the Court reviews the subsequent regulations and guidelines promulgated by the DOJ. The Court then analyzes which of these regulations are applicable to the claims at issue. Lastly, the Court determines whether the DOJ’s interpretations of its own regulations are entitled to deference. 1. ADA Compliance Generally The Americans with Disabilities Act of 1990 (“ADA”) “is a broad mandate of comprehensive character and sweeping purpose intended to eliminate discrimination against disabled individuals, and to integrate them into the economic and social mainstream of American life.”115 “To effectuate its sweeping purpose, the ADA forbids discrimination against disabled individuals in major areas of public life, among them employment (Title I of the Act), public services (Title II), and public accommodations (Title III).”116 Plaintiff brings claims against France under Title II of the ADA and the Rehabilitation Act.117 Plaintiff brings claims against SMG under Title III of the ADA.118 i. Title II of the ADA and the Rehabilitation Act “Title II of the ADA focuses on disability discrimination in the provision of public 114 Landis, 2019 WL 7157165, at *3 (“The Court notes that seemingly the only consistency in the applicable law is that it and its regulations are incredibly convoluted. This Court, therefore, joins many of its sister courts in bemoaning the lack of clarity regarding the issues at hand.”). 115 Frame v. City of Arlington, 657 F.3d 215, 223 (5th Cir. 2011) (en banc) (citing PGA Tour, Inc. v. Martin, 532 U.S. 661, 675 (2001); Olmstead v. L.C. ex rel. Zimring, 527 U.S. 581, 599 (1999) (internal quotation marks omitted)). 116 PGA Tour, 532 U.S. at 675. 117 Rec. Doc. 1 at 1–2. 118 Id. at 2. 16 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 17 of 131 services.”119 Specifically, Title II provides that “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.”120 A “public entity” includes “any department, agency, special purpose district, or other instrumentality of a State or States or local government.”121 Similarly, “Section 504 of the Rehabilitation Act prohibits disability discrimination by recipients of federal funding.”122 Like Title II, Section 504 provides that no qualified individual with a disability “shall, solely by reason of her or his disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”123 “The ADA and the Rehabilitation Act generally are interpreted in pari materia.”124 “Indeed, Congress has instructed courts that “nothing in [the ADA] shall be construed to apply a lesser standard than the standards applied under title V [i.e., § 504] of the Rehabilitation Act . . . or the regulations issued by Federal agencies pursuant to such title.’”125 “To show a violation of either statute, a plaintiff must prove “(1) that he has a qualifying disability; (2) that he is being denied the benefits of services, programs, or activities for which the public entity is responsible, or is otherwise discriminated against by the public entity; and (3) that 119 Frame, 657 F.3d at 223. 120 42 U.S.C. § 12132. 121 Hainze v. Richards, 207 F.3d 795, 799 (5th Cir. 2000) (quoting 42 U.S.C. § 12131(1)(B)). 122 Frame, 657 F.3d at 223. 123 29 U.S.C. § 794(a). 124 Frame, 657 F.3d at 223 (citing Kemp v. Holder, 610 F.3d 231, 234–35 (5th Cir. 2010); Pace v. Bogalusa City Sch. Bd., 403 F.3d 272, 287–88, 289 n. 76 (5th Cir. 2005) (en banc)). 125 Id. at 223–24 (quoting 42 U.S.C. § 12201(a); Bragdon v. Abbott, 524 U.S. 624, 632 (1998)). 17 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 18 of 131 such discrimination is by reason of his disability.”126 The United States Attorney General is authorized to promulgate regulations implementing Title II.127 The regulations provide that “no qualified individual with a disability shall, because a public entity’s facilities are inaccessible to or unusable by individuals with disabilities, be excluded from participation in, or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any public entity.” 128 A public entity must operate “each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals with disabilities.”129 Therefore, Title II requires “program accessibility.”130 “Recognizing that failure to accommodate persons with disabilities will often have the same practical effect as outright exclusion, Congress required the States to take reasonable measures to remove architectural and other barriers to accessibility.” 131 However, a public entity is not “necessarily required . . . to make each of its existing facilities accessible to and usable by individuals with disabilities.”132 Instead, with respect to facilities built before 1992, Title II only requires ‘“reasonable modifications’ that would not fundamentally alter the nature of the service provided, and only when the individual seeking modification is otherwise eligible for the 126 Miraglia v. Bd. of Supervisors of Louisiana State Museum, 901 F.3d 565, 574 (5th Cir. 2018) (quoting Hale v. King, 642 F.3d 492, 499 (5th Cir. 2011) (per curiam)). 127 42 U.S.C. § 12134(a). 128 28 C.F.R. § 35.149. 129 Id. at § 35.150(a). 130 Tennessee v. Lane, 541 U.S. 509, 531 (2004). 131 Id. (citing 42 U.S.C. § 12131(2)). 132 28 C.F.R. § 35.150(a)(1). 18 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 19 of 131 service.”133 “In the case of facilities built or altered after 1992, the regulations require compliance with specific architectural accessibility standards,”134 including the ADA Accessibility Guidelines for Buildings and Facilities (“ADAAG”) set forth at 36 C.F.R. part 1191, appendices B and D. Pursuant to the regulations, “[e]ach facility or part of a facility altered by, on behalf of, or for the use of a public entity in a manner that affects or could affect the usability of the facility . . . shall, to the maximum extent feasible, be altered in such manner that the altered portion of the facility is readily accessible to and usable by individuals with disabilities. . . .”135 ii. Title III of the ADA Title III of the ADA provides that “[n]o individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.”136 A stadium is considered to be a place of public accommodation under Title III.137 “The ADA does not require a place of public accommodation to provide a plaintiff with the ideal or preferred accommodation; rather, the ADA requires that a defendant provide a plaintiff with an accommodation that is reasonable and permits the plaintiff to participate equally in the good, service, or benefit offered.”138 Title III defines discrimination as including “a failure to remove architectural barriers . . . 133 Lane, 541 U.S. at 531. 134 Id. (citing 28 CFR § 35.151). 135 28 C.F.R. § 35.151(b)(1). 136 42 U.S.C. § 12182(a). 137 Id. at § 12181(7)(C). 138 1 Americans with Disab. Pract. & Compliance Manual § 4:1, Nondiscrimination Mandate. 19 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 20 of 131 in existing facilities . . . where such removal is readily achievable.”139 The term “existing facilities” includes structures built prior to the Act taking effect on January 26, 1992, which have not been modified since then.140 Pursuant to the regulations implementing Title III, “[a]ny alteration to a place of public accommodation . . . after January 26, 1992, shall be made so as to ensure that, to the maximum extent feasible, the altered portions of the facility are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs.”141 Public accommodations built or altered after January 26, 1992, must comply with both the Title III regulations set forth at 28 C.F.R. part 36, subpart D and the ADAAG unless “the nature of an existing facility makes it virtually impossible to comply fully with applicable accessibility standards through a planned alteration.”142 There is an exception to Title III’s requirements where “an entity can demonstrate that it is structurally impracticable to meet the requirements.”143 2. Subsequent ADA Regulations Since the ADA was enacted, the Department of Justice (“DOJ”) has issued five documents addressing issues pertinent to the outcome of this matter. Below, the Court reviews the history and content of these five documents. To begin, the Court reviews the process by which the DOJ promulgates regulations. The ADA granted the DOJ the authority to promulgate regulations and guidelines to implement the 139 42 U.S.C. § 12182(b)(2)(A)(iv). 140 Tatum v. Doctor’s Associates, Inc., No. CV 14–2980, 2016 WL 852458, at *3 (E.D. La. Mar. 4, 2016) 141 28 C.F.R. § 36.402(a)(1). 142 Id. at § 36.402(c). 143 42 U.S.C. § 12183(a)(1). 20 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 21 of 131 ADA.144 However, this process comes with “an unusual twist.”145 In promulgating and implementing its regulations, the DOJ is required to “be consistent with the minimum guidelines and requirements issued by the Architectural and Transportation Barriers Compliance Board” (“the Access Board”).146 Accordingly, the ADA Accessibility Guidelines (“ADAAG”) are developed by the Access Board.147 In January 1991, the Access Board published its first proposed ADAAG, which were finalized in July 1991 (the “1991 ADAAG”).148 The 1991 ADAAG was then formally adopted by the DOJ “‘as the accessibility standard applicable under’” Title III. 149 Thus, “[t]he DOJ incorporated the ADAAG . . . verbatim” into what was then Appendix A.150 Today, the 1991 ADAAG is located at Appendix D.151 At issue in this litigation is Section 4.33.3 of the 1991 ADAAG, which addresses the placement of wheelchair locations, and provides in whole: Wheelchair areas shall be an integral part of any fixed seating plan and shall be provided so as to provide people with physical disabilities a choice of admission prices and lines of sight comparable to those for members of the general public. They shall adjoin an accessible route that also serves as a means of ingress and egress in case of emergency. At least one companion fixed seat shall be provided next to each wheelchair seating area. When the seating capacity exceeds 300, wheelchair spaces shall be provided in more than one location. Readily removable 144 Id. at § 12134(a) (authorizing the United States Attorney General to promulgate regulations implementing Title II); id. at § 12186(b). 145 Miller v. California Speedway Corp., 536 F.3d 1020, 1024 (9th Cir. 2008). 146 42 U.S.C. 12186(c); see also id. at § 12134(c). 147 29 U.S.C. § 792(a)(1). 148 Miller, 536 F.3d at 1025. 149 Id. (quoting 56 Fed. Reg. at 35,585). 150 Id. at 1026 (citing 28 C.F.R. 36.406 & App. A). 151 See 28 C.F.R. Pt. 36, App. D; see also Access Board, ADA Standards for Accessible Design (1994), https://www.ada.gov/1991standards/adastd94-archive.pdf (“1991 ADAAG”). 21 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 22 of 131 seats may be installed in wheelchair spaces when the spaces are not required to accommodate wheelchair users. EXCEPTION: Accessible viewing positions may be clustered for bleachers, balconies, and other areas having sight lines that require slopes of greater than 5 percent. Equivalent accessible viewing positions may be located on levels having accessible egress.152 In 1993, the DOJ, under its authority to publish technical assistance, published a Technical Assistance Manual (the “TAM”).153 “Such technical assistance manuals are meant to guide entities such as [the owners and operators of sports arenas] in some of the more technical elements of complying with the regulations.”154 The 1993 TAM did not directly address § 4.33.3, and as such, does not provide much in the way of additional context to the sightline regulations at issue in this litigation.155 However, the 1994 Supplement to the Technical Assistance Manual (the “1994 Supplement”), provided a seemingly more aggressive interpretation of § 4.33.3 by requiring that wheelchair locations provide lines of sight over spectators who stand: In addition to requiring companion seating and dispersion of wheelchair locations, ADAAG requires that wheelchair locations provide people with disabilities lines of sight comparable to those for members of the general public. Thus, in assembly areas where spectators can be expected to stand during the event or show being viewed, the wheelchair locations must provide lines of sight over spectators who stand. This can be accomplished in many ways, including placing wheelchair locations at the front of a seating section, or by providing sufficient additional elevation for wheelchair locations placed at the rear of seating sections to allow 152 1991 ADAAG at § 4.33.3. 153 See Department of Justice, ADA Title III Technical Assistance Manual Covering Public Accommodations and Commercial Facilities (1993), https://www.ada.gov/taman3.html. 154 Landis, 2019 WL 7157165, at *4. 155 The TAM addressed “[s]eating in assembly areas” in which it provided that: If it is readily achievable to do so, public accommodations that operate places of assembly must locate seating for individuals who use wheelchairs so that it -1) Is dispersed throughout the seating area; 2) Provides lines of sight and choices of admission prices comparable to those offered to the general public; 3) Adjoins an accessible route for emergency egress; and 4) Permits people who use wheelchairs to sit with their friends or family. 22 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 23 of 131 those spectators to see over the spectators who stand in front of them.156 “In addition to the ADAAG and the TAMs, the DOJ also publishes more informal guidelines regarding its interpretations of the ADA, the ADAAG, and its own regulations. For example, in 1996 it published Accessible Stadiums in order to ‘highlight[ ] key accessibility requirements of the ADA that apply to” stadiums built after the ADA’s effective date.’”157 Regarding sight line requirements, Accessible Stadiums provides: Wheelchair seating locations must provide lines of sight comparable to those provided to other spectators. In stadiums where spectators can be expected to stand during the show or event (for example, football, baseball, basketball games, or rock concerts), all or substantially all of the wheelchair seating locations must provide a line of sight over standing spectators. A comparable line of sight . . . allows a person using a wheelchair to see the playing surface between the heads and over the shoulders of the persons standing in the row immediately in front and over the heads of the persons standing two rows in front.158 In 2004, the Access Board produced updated guidelines, which the DOJ adopted in 2010 (the “2010 ADAAG”).159 The 2010 ADAAG requires that “[w]heelchair spaces shall be an integral part of the seating plan” meaning that “wheelchair spaces must be placed within the footprint of the seating area.” 160 “Wheelchair spaces cannot be segregated from seating areas. For example, it would be unacceptable to place only the wheelchair spaces, or only the wheelchair spaces and their associated companion seats, outside the seating areas defined by risers in an assembly area.”161 156 See Title III Technical Assistance Manual 1994 Supplement (1994), https://www.ada.gov/taman3up.html. 157 Landis, 2019 WL 7157165, at *5 (quoting Department of Justice, Accessible Stadiums (1996), https://www.ada.gov/stadium.pdf). 158 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. 159 See 28 C.F.R. Pt. 36, App. B; see also Access Board, 2010 ADA Standards for Accessible Design (2010), www.ada.gov/regs2010/2010ADAStandards/2010ADAStandards.pdf. (“2010 ADAAG”). 160 2010 ADAAG at § 221.2.2. 161 Id. 23 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 24 of 131 The 2010 ADAAG elaborated on the sightline requirements that were initially contained within 1991 ADAAG Section 4.33.3: Wheelchair spaces shall provide lines of sight complying with 802.2 and shall comply with 221.2.3. In providing lines of sight, wheelchair spaces shall be dispersed. Wheelchair spaces shall provide spectators with choices of seating locations and viewing angles that are substantially equivalent to, or better than, the choices of seating locations and viewing angles available to all other spectators. When the number of wheelchair spaces required by 221.2.1 has been met, further dispersion shall not be required.162 Section 802.2 provides “Lines of sight to the screen, performance area, or playing field for spectators in wheelchair spaces shall comply with 802.2.”163 Section 802.2.1.1 addresses lines of sight over seated spectators while Section 802.2.2 addresses lines of sight over standing spectators. Section 802.2.2.1 addresses lines of sight over heads of standing spectators: “Where standing spectators are provided lines of sight over the heads of spectators standing in the first row in front of their seats, spectators seated in wheelchair spaces shall be afforded lines of sight over the heads of standing spectators in the first row in front of wheelchair spaces.”164 Section 802.2.2 addresses lines of sight over standing spectators: “Where standing spectators are provided lines of sight over the shoulders and between the heads of spectators standing in the first row in front of their seats, spectators seated in wheelchair spaces shall be afforded lines of sight over the shoulders and between the heads of standing spectators in the first row in front of wheelchair spaces.”165 Additionally, the 2010 ADAAG includes a requirement for the horizontal dispersion of accessible Id. at § 221.2.3; see also id. (“Consistent with the overall intent of the ADA, individuals who use wheelchairs must be provided equal access so that their experience is substantially equivalent to that of other members of the audience. Thus, while individuals who use wheelchairs need not be provided with the best seats in the house, neither may they be relegated to the worst.”). 162 163 Id. at § 802.2. 164 Id. at § 802.2.2.1. 165 Id. at § 802.2.2.2. 24 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 25 of 131 seats166 as well as the vertical dispersion of accessible seats.167 3. Whether the 1991 ADAAG Standards or the 2010 ADAAG Standard apply to the 2010 Renovations Next, the Court must address when the 1991 ADAAG requirements apply and when the 2010 ADAAG requirements apply. In 2011, the DOJ published guidelines on whether the 2010 ADAAG or the 1991 ADAAG, applies.168 With respect to compliance date, the regulations provide: New construction and alterations subject to §§ 36.401 or 36.402 shall comply with the 1991 Standards if the date when the last application for a building permit or permit extension is certified to be complete by a State, county, or local government (or, in those jurisdictions where the government does not certify completion of applications, if the date when the last application for a building permit or permit extension is received by the State, county, or local government) is before September 15, 2010, or if no permit is required, if the start of physical construction or alterations occurs before September 15, 2010.169 In other words, the 1991 ADAAG applies to new construction and alterations built prior to September, 15 2010.170 However, the 2010 ADAAG applies to new construction and alterations Id. at § 221.2.3.1 (“Wheelchair spaces shall be dispersed horizontally.”). see also id. (“Horizontal dispersion of wheelchair spaces is the placement of spaces in an assembly facility seating area from side-to-side or, in the case of an arena or stadium, around the field of play or performance area.”). 166 167 Id. at § 221.2.3.2 (“Wheelchair spaces shall be dispersed vertically at varying distances from the screen, performance area, or playing field. In addition, wheelchair spaces shall be located in each balcony or mezzanine that is located on an accessible route.”). see also id. (“When wheelchair spaces are dispersed vertically in an assembly facility they are placed at different locations within the seating area from front-to-back so that the distance from the screen, stage, playing field, area of sports activity, or other focal point is varied among wheelchair spaces.”). The 2010 ADAAG’s vertical dispersion requirement includes an exception, which states that wheel chairs spaces are not required “in rows other than rows at points of entry to bleacher seating.” 2010 ADAAG at § 221.2.3.2 (“Points of entry to bleacher seating may include, but are not limited to, cross aisles, concourses, vomitories, and entrance ramps and stairs. Vertical, center, or side aisles adjoining bleacher seating that are stepped or tiered are not considered entry points.”). 168 Department of Justice, ADA Requirements: https://www.ada.gov/revised_effective_dates-2010.htm. Effective Date/Compliance Date (2011), 169 28 C.F.R. § 36.406(a)(1). Facilities altered on or after September 15, 2010 and before March 15, 2010, may choose between the 1991 or 2010 Standards, whereas facilities altered on or after March 15, 2012, must comply with the 2010 Standards. Id. Id. (“New construction and alterations subject to §§ 36.401 or 36.402 shall comply with the 1991 Standards if the date when the last application for a building permit or permit extension is certified to be complete by 170 25 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 26 of 131 built after March 15, 2012.171 Facilities built between October 2010 and February 2012 could choose between the 1991 and 2010 Standards.172 Stadiums that would have been controlled by the 1991 ADAAG but conducted alterations after March 2012, must make those alterations in compliance with the 2010 ADAAG.173 However, a facility that was to be constructed according to the 1991 ADAAG, but fails to meet that standard must now “be made accessible in accordance with the 2010 Standards.”174 Here, SMG contends that no permit was required for the 2010 Renovations, and no evidence has been offered to the contrary.175 Construction on the 2010 Renovations commenced on March 11, 2010.176 Accordingly, the start of physical construction or alterations occurred before September 15, 2010. Therefore, the alterations for the 2010 Renovations must comply with the a State, county, or local govern ment (or, in those jurisdictions where the government does not certify completion of applications, if the date when the last application for a building permit or permit extension is received by the State, county, or local government) is before September 15, 2010, or if no permit is required, if the start of physical construction or alterations occurs before September 15, 2010.”). Id. at § 36.406(a)(3) (“New construction and alterations subject to §§ 36.401 or 36.402 shall comply with the 2010 Standards if the date when the last application for a building permit or permit extension is certified to be complete by a State, county, or local government (or, in those jurisdictions where the government does not certify completion of applications, if the date when the last application for a building permit or permit extension is received by the State, county, or local government) is on or after March 15, 2012, or if no permit is required, if the start of physical construction or alterations occurs on or after March 15, 2012.”). 171 Id. at § 36.406(a)(2) (“New construction and alterations subject to §§ 36.401 or 36.402 shall comply either with the 1991 Standards or with the 2010 Standards if the date when the last application for a building permit or permit extension is certified to be complete by a State, county, or local government (or, in those jurisdictions where the government does not certify completion of applications, if the date when the last application for a building permit or permit extension is received by the State, county, or local government) is on or after September 15, 2010 and before March 15, 2012, or if no permit is required, if the start of physical construction or alterations occurs on or after September 15, 2010 and before March 15, 2012.”). 172 173 Id. at § 36.406(a)(3). Id. § 36.406(a)(5)(ii) (“Newly constructed or altered facilities or elements covered by §§ 36.401 or 36.402 that were constructed or altered before March 15, 2012 and that do not comply with the 1991 Standards shall, on or after March 15, 2012, be made accessible in accordance with the 2010 Standards.”). 174 175 Rec. Doc. 174 at 62. 176 Rec. Doc. 163 at 4. 26 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 27 of 131 1991 Standards. However, if the Court finds that Defendants failed to comply with the 1991 ADAAG, Defendants will be required to bring the Superdome into compliance with the 2010 ADAAG.177 4. Whether the DOJ’s interpretations of its own regulations are entitled to substantial deference Lastly, the Court addresses the degree of deference the DOJ is entitled to in interpreting its own regulations. Recently, in Kisor v. Wilkie, the United States Supreme Court addressed the continuing viability of Auer deference, or the judicial deference afforded to an agency’s interpretation of its own regulations.178 The Supreme Court in Kisor did not overrule Auer deference but did clarify some of the limitations in applying deference to constructions by an agency.179 Before Kisor, Auer deference required courts to “give an agency’s interpretation of its own regulations controlling weight unless it is plainly erroneous or inconsistent with the regulation.”180 After Kisor, a court is to afford judicial deference to an agency’s interpretation of its own regulations if the agency’s regulation is genuinely ambiguous, even after a court has resorted to all the standard tools of interpretation, and the agency’s interpretation in reasonable.181 If the regulation is not ambiguous, the “regulation then must mean what it means—and the court must give it effect, as the court would any law.”182 To determine whether a regulation is ambiguous, courts must “make a conscientious effort to determine, based on indicia like text, 177 28 C.F.R. § 36.406(a)(5)(ii). 178 Kisor v. Wilkie, 139 S. Ct. 2400, 2410 (2019). 179 Id. at 2415–16. 180 Id. at 2416. 181 Id. at 2414–15. 182 Id. at 2415. 27 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 28 of 131 structure, history, and purpose, whether the regulation really has more than one reasonable meaning.”183 Here, the regulation at issue, Section 4.33.3 of the 1991 ADAAG, requires wheelchair accessible seats to have “lines of sight comparable to those for members of the general public.”184 The proper interpretation of the phrase comparable lines of sight “is a classic instance of an ambiguous regulation.”185 Several circuits have disagreed over what is meant by a comparable line of sight.186 This shows the regulation is subject to differing interpretations. The ambiguity of the phrase “reflects the well-known limits of expression.”187 Lastly, the Supreme Court listed this precise provision in Kisor as an example of “real uncertainties about a regulation’s meaning.”188 Accordingly, the Court finds that Section 4.33.3 of the 1991 ADAAG is genuinely ambiguous. Still, as the Supreme Court has explained, the analysis remains incomplete because “not every reasonable agency reading of a genuinely ambiguous rule should receive Auer deference.”189 183 Id. at 2423–24. 184 1991 ADAAG at § 4.33.3. 185 Landis v. Washington State Major League Baseball Stadium Pub. Facilities Dist., 403 F.Supp.3d 907, 924 (W.D. Wash. 2019). 186 See, e.g., Miller, 536 F.3d 1020; United States v. Hoyts Cinemas Corp., 380 F.3d 558 (1st Cir. 2004); United States v. Cinemark USA, Inc., 348 F.3d 569 (6th Cir. 2003); Oregon Paralyzed Veterans of Am. v. Regal Cinemas, Inc., 339 F.3d 1126 (9th Cir. 2003); Lara v. Cinemark USA, Inc., 207 F.3d 783, 788–89 (5th Cir. 2000) (holding that the phrase means that wheelchair patrons must have a view without physical obstructions); Caruso v. Blockbuster-Sony Music Entm’t Ctr. at Waterfront, 193 F.3d 730 (3d Cir. 1999) (holding that the phrase means that wheelchair seating must be dispersed throughout a facility, such that wheelchair users have a variety of viewing angles to choose from); Paralyzed Veterans of Am. v. D. C. Arena L.P., 117 F.3d 579 (D.C. Cir. 1997). 187 See Kisor, 139 S.Ct. at 2410. 188 Id. (“In a rule issued to implement the Americans with Disabilities Act (ADA), the Department of Justice requires theaters and stadiums to provide people with disabilities “lines of sight comparable to those for members of the general public.” 28 C.F.R. pt. 36, App. A, p. 563 (1996). Must the Washington Wizards construct wheelchair seating to offer lines of sight over spectators when they rise to their feet? Or is it enough that the facility offers comparable views so long as everyone remains seated?”). 189 Id. at 2416. 28 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 29 of 131 Before applying Auer deference, “a court must make an independent inquiry into whether the character and context of the agency interpretation entitles it to controlling weight.”190 The Supreme Court has “laid out some especially important markers for identifying when Auer deference is and is not appropriate.”191 First, “the regulatory interpretation must be one actually made by the agency” meaning is the agency’s official position, rather than an ad hoc statement.192 Second, “the agency’s interpretation must in some way implicate its substantive expertise.”193 And third, “an agency’s reading of a rule must reflect fair and considered judgment.”194 As discussed above, Section 4.33.3 of the 1991 ADAAG requires “people with physical disabilities [be provided] a choice of admission prices and lines of sight comparable to those for members of the general public.”195 The 1993 TAM did not directly address § 4.33.3, but the 1994 Supplement provided a seemingly more aggressive interpretation of § 4.33.3 by requiring that wheelchair locations provide lines of sight over spectators who stand: In addition to requiring companion seating and dispersion of wheelchair locations, ADAAG requires that wheelchair locations provide people with disabilities lines of sight comparable to those for members of the general public. Thus, in assembly areas where spectators can be expected to stand during the event or show being viewed, the wheelchair locations must provide lines of sight over spectators who stand. This can be accomplished in many ways, including placing wheelchair locations at the front of a seating section, or by providing sufficient additional elevation for wheelchair locations placed at the rear of seating sections to allow those spectators to see over the spectators who stand in front of them.196 190 Id. 191 Id. 192 Id. (citing United States v. Mead Corp., 533 U.S. 218, 257–59 (2001) (Scalia, J., dissenting)). 193 Id. at 2417. 194 Id. at 2417–18 (citations and internal quotation marks omitted). 195 1991 ADAAG at § 4.33.3. 196 See Title III Technical Assistance Manual 1994 Supplement (1994), https://www.ada.gov/taman3up.html. 29 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 30 of 131 The Court finds that this interpretation of Section 4.33.3 is entitled to Auer deference. It is reasonable to interpret the term “lines of sight comparable to those for members of the general public” as requiring lines of sight over spectators who stand at events where spectators can be expected to stand. Additionally, the 1994 construction is consistent with the statutory requirement that facilities be “readily accessible to” and “usable by” persons with disabilities.197 If the members of the general public typically stand during Saints games at the Superdome, a wheelchair user must be able to see over standing patrons to meaningfully access the facility. Because the 1994 construction reflects the DOJ’s fair and considered judgment and implicates its substantive expertise, it is entitled to substantial deference. In a guideline entitled Accessible Stadiums, the DOJ defined a “comparable line of sight” to allow for a person using a wheelchair to see the playing surface between the heads and over the shoulders of the person standing in the row immediately in front and over the heads of the persons standing two rows in front. The guidance provides that: Wheelchair seating locations must provide lines of sight comparable to those provided to other spectators. In stadiums where spectators can be expected to stand during the show or event (for example, football, baseball, basketball games, or rock concerts), all or substantially all of the wheelchair seating locations must provide a line of sight over standing spectators. A comparable line of sight . . . allows a person using a wheelchair to see the playing surface between the heads and over the shoulders of the persons standing in the row immediately in front and over the heads of the persons standing two rows in front.198 The Court finds that this interpretation of Section 4.33.3 is entitled to Auer deference. It is reasonable to interpret the term “lines of sight comparable to those for members of the general public” as requiring lines of sight over standing spectators, meaning that a person using a 197 42 U.S.C. § 12183(a)(1). 198 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. 30 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 31 of 131 wheelchair can see the playing surface between the heads and over the shoulders of the person standing in the row immediately in front and over the heads of the persons standing two rows in front. This interpretation is consistent with the statutory requirement that facilities be “readily accessible to” and “usable by” persons with disabilities.199 If the members of the general public typically stand during Saints games at the Superdome, a wheelchair user must be able to see over the shoulders or heads of standing patrons in front of them to meaningfully access the facility. Because the guidelines in Accessible Stadiums, reflects the DOJ’s fair and considered judgment and implicates its substantive expertise, it is entitled to substantial deference. B. Whether SMG is an Operator of the Superdome under Title III As a preliminary matter, SMG argues that it cannot be held liable under Title III because it is not an “operator” of the Superdome. Title III of the ADA applies to “any person who owns, leases (or leases to), or operates a place of public accommodation.”200 Accordingly, the Court begins by addressing whether SMG is an operator for purposes of the ADA. In Neff v. Am. Dairy Queen Corp., the Fifth Circuit addressed what it means to “operate” a place of public accommodation under the ADA.201 There, the Fifth Circuit explained that “[b]ecause the ADA does not define the term ‘operates,’ we ‘construe it in accord with its ordinary and natural meaning.’”202 The Fifth Circuit found that the term “operate” means “to put or keep in operation,” “[t]o control or direct the functioning of,” or “[t]o conduct the affairs of; manage.”203 199 42 U.S.C. § 12183(a)(1). 200 See id. at § 12182(a) 201 58 F.3d 1063 (5th Cir. 1995). 202 Id. at 1066 (quoting Smith v. United States, 508 U.S. 223, 223 (1993); Perrin v. United States, 444 U.S. 37, 42 (1979). 203 Id. (internal citations omitted). 31 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 32 of 131 In Neff, the plaintiff, alleged that American Dairy Queen Corporation (“ADQ”) violated the ADA by failing to make certain stores accessible to her.204 As a franchisor, ADQ licenses franchisees to establish and operate Dairy Queen retail stores, like the stores the plaintiff alleged were not accessible to her.205 ADQ had limited control over franchisee stores; for example, the franchise agreement between the stores at issue and ADQ merely gave ADQ the power to veto modifications to the store’s facilities.206 Accordingly, the Fifth Circuit had to determine a narrow issue: “whether a franchisor with limited control over a franchisee’s store” can be considered an operator.207 The Fifth Circuit held that the relevant inquiry is whether the defendant controls the modification of the public accommodation such that the defendant could cause the accommodation to comply with the ADA.208 Conversely, “non-structural aspects” of the facility’s operations, including accounting, personnel uniforms and use of trademarks, are irrelevant to the operator inquiry.209 The Fifth Circuit reviewed the language in the franchise agreements and affirmed the district court’s holding that this amount of control was insufficient to label ADQ an operator.210 Importantly, the section of the franchise agreement that related to modification of the structure of 204 Id. at 1064. 205 Id. 206 Id. at 1065. 207 Id. at 1066. Id. at 1067; see also Disabled Rights Action Comm., 375 F.3d at 878 (9th Cir. 2004) (“whether Title III applies…depends on whether those private entities exercise sufficient control over the Center, and in particular over the configuration of the facilities, even temporarily, with regard to accessibility, that they can be said to ‘operate’ the stadium”); Colon v. League of United Latin Am. Citizens, 91 F.3d 140 (5th Cir. 1996) (“[T]o be an ‘operator’ requires more than simply controlling some aspect of a public accommodation. Rather, the person must have control over the modification sought by the plaintiff.”). 208 209 Id. 210 Id. at 1067–68. 32 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 33 of 131 franchisee stores provided “that ADQ may disapprove any proposed modifications to the [stores’] building and equipment.”211 The Fifth Circuit found that while this veto power “does amount to a limited form of control over structural modifications, [it] cannot support a holding that ADQ ‘operates’ the [stores] with respect to its removal of architectural barriers to the disabled.”212 Additionally, the Fifth Circuit noted that the plaintiff did not offer any evidence showing that ADQ had previously withheld its consent to proposed modifications that would have brought the stores it into compliance with the ADA.213 The evidence presented at trial shows that SMG is an operator of the Superdome for purposes of the ADA. The testimony of Alan Freeman (“Mr. Freeman”), Larry Roedel (“Mr. Roedel”) and Doug Thornton (“Mr. Thornton”) demonstrate the level of control SMG maintains over the Superdome. At trial, Mr. Freeman, who was hired by SMG as the general manager of the Superdome, detailed the relationship between the Board and SMG. 214 Mr. Freeman testified that the Board does not have a lot of oversight with respect to SMG’s operations and that as the General Manager of the Superdome, there is no one at the Board he speaks to on a regular basis. 215 Mr. Freeman testified that the Board does not have any employees.216 Mr. Roedel, who served as general counsel to the Board from 2004 to 2016, testified that the Board relies on SMG’s accounting, management, and financial expertise.217 Mr. Roedel 211 Id. at 1068. 212 Id. 213 Id. 214 Trial Transcript, March 2, 2020, Alan Freeman, pp. 139–40. 215 Trial Transcript, March 2, 2020, Alan Freeman, p. 140. 216 Trial Transcript, March 2, 2020, Alan Freeman, p. 140. 217 Trial Transcript, March 2, 2020, Larry Roedel, p. 177. 33 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 34 of 131 explained that while the Board meets monthly to approve recommendations, without staff and employees, the Board is reliant on SMG.218 Mr. Roedel could not recall a single instance during his time as general counsel when the Board rejected a significant recommendations from SMG.219 Mr. Thornton, who served as regional vice-president of SMG, testified that SMG provides recommendations with regard to capital improvements.220 Mr. Thornton further testified that SMG has a fair amount of operational autonomy to manage and operate the Superdome.221 Mr. Thornton testified that SMG has its own operational division which performs venue assessments to ensure that the Superdome complies with various regulations, including OSHA, fire safety, and the ADA.222 Additionally, several agreements between SMG and the Board were offered into evidence at trial. These agreements further demonstrate SMG’s responsibility for managing and operating the Superdome. Pursuant to the initial Management Agreement,223 the State of Louisiana “grant[ed] [SMG] . . . the exclusive right to perform and furnish or cause to be performed and furnished, from the effective date [t]hereof, all management, services, labor and materials needed to operate and maintain the Facility known as the ‘Louisiana Superdome’, in the most efficient and profitable manner as can be reasonably expected.”224 The initial Management Agreement 218 Trial Transcript, March 2, 2020, Larry Roedel, p. 177. 219 Trial Transcript, March 2, 2020, Larry Roedel, p. 87. 220 Trial Transcript, March 2, 2020, Doug Thornton, p. 109. 221 Trial Transcript, March 2, 2020, Doug Thornton, p. 110. 222 Trial Transcript, March 2, 2020, Doug Thornton, p. 111. 223 Rec. Doc. 180-9. HMC Management Corporation was the original “manager” under the initial Management Agreement. SMG became the “manager” as a result of the Fourth Amendment to Management Agreement dated June 19, 1998. Rec. Doc. 180-13. The Management Agreement has been amended a total of seven times. See Rec. Docs. 180-9–180-15. 224 Rec. Doc. 180-9 at 2. 34 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 35 of 131 further provides under the section entitled “Capital Improvements Budget”: At least six (6) months prior to the commencement of each Fiscal Year, [SMG] will submit a budget for such Fiscal Year setting forth projected Capital Expenditures. This budget will be subject to the procedures customarily employed in connection with the development, approval and implementation of budgets for operating agencies of the State. In addition, when [SMG] becomes aware, [SMG] will advise the State of any unanticipated condition which jeopardizes the structural soundness of the Superdome, or the ability of [SMG] to perform under this agreement, and the State agrees to make available the funds necessary to correct such conditions, within such time as required under the circumstances.225 “Capital Expenditures” are defined in the Management Agreement as “all expenditures for building additions, alterations or improvements, and for purchases of additional or replacement furniture, machinery or equipment, the depreciable life of which, according to accepted accounting principles, is in excess of one (1) year and expenditures for maintenance or repairs which extend the useful life of the assets being maintained or repaired for a period in excess of one year.”226 Pursuant to the Amended and Restated Support Services Agreement, the Board delegated to SMG responsibility for certain services.227 For example, the “Asset Management” section states: SMG shall provide all asset management services relating to the Facilities and other properties of the LSED, including maintenance of inventory control; oversight of the condition and maintenance requirements of the Facilities; to the extent that funds supplied by the LSED are made available therefor and the LSED has authority with respect thereto, see that the Facilities are maintained in good order and condition; to the extent that funds supplied by the LSED are made available therefor, rent, lease or purchase all equipment and maintenance supplies necessary or appropriate for the performance of the LSED’s obligations with respect to the operation and maintenance of the Facilities; manage all maintenance and capital projects undertaken by the LSED with respect to the Facilities; and otherwise perform all services necessary or useful in preserving and protecting the assets of the LSED. In addition, SMG shall manage any capital projects undertaken by the LSED with respect to the Superdome and the Arena to the extent such function is not already within the scope of SMG’s duties and authority under the State 225 Id. at 5–6. 226 Id. at 1. 227 Rec. Doc. 180-18 at 2–4. 35 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 36 of 131 Management Agreement.228 Furthermore, under the Amended and Restated Support Services Agreement SMG is obligated to “prepare and submit to the LSED . . . each year, proposed capital expenditures with respect to the facilities,” as well as “a detailed budget for capital projects recommended to be undertaken. . .”229 The issue is whether the evidence shows sufficient control on SMG’s part such that SMG can be said to “operate” the Superdome with respect to the ability to comply with the ADA.230 The Court finds that that it does, particularly where SMG has “the exclusive right to perform and furnish or cause to be performed and furnished . . . all management, services, labor and materials needed to operate and maintain the” Superdome. 231 The testimony of Mr. Freeman, Mr. Roedel and Mr. Thornton, as well as the language in the above-mentioned agreements, establishes that SMG has sufficient control such that it “operates” the Superdome. Specifically, the Court finds that SMG could cause the Superdome to comply with the ADA. The Management Agreement and the Amended and Restated Support Services Agreement paint a picture of one entity, SMG, evaluating problems and recommending solutions and another entity, the Board, approving or rejecting those solutions. In this way, the relationship between the Board and SMG is symbiotic. This is not an uncommon arrangement, as “both the legislative history of the ADA and the regulations make clear that management, control, 228 Id. at 2–3. 229 Id. at 5. Neff, 58 F.3d at 1067; see also Disabled Rights Action Comm., 375 F.3d at 878 (9th Cir. 2004) (“whether Title III applies…depends on whether those private entities exercise sufficient control over the Center, and in particular over the configuration of the facilities, even temporarily, with regard to accessibility, that they can be said to ‘operate’ the stadium”); Colon v. League of United Latin Am. Citizens, 91 F.3d 140 (5th Cir. 1996) (“[T]o be an ‘operator’ requires more than simply controlling some aspect of a public accommodation. Rather, the person must have control over the modification sought by the plaintiff.”). 230 231 Id. 36 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 37 of 131 and regulation of a place of public accommodation may be allocable between parties.”232 The Board is comprised of seven individuals appointed by the governor and has no employees.233 On the other hand, SMG is responsible for providing budgets, maintaining the facility, and managing all maintenance and capital projects undertaken by the Board. This is not a case of a “franchisor with limited control over a franchisee’s store.”234 Rather, SMG exercises fairly significant control over the functioning and day-to-day operation of the Superdome. Accordingly, the Court finds that SMG is an operator of the Superdome under the ADA. Here, SMG is more akin to the franchisee and the Board is more akin to the franchisor in Neff. The Management Agreement and the Amended and Restated Support Services Agreement show that the Board has the power to approve or disapprove of SMG’s proposals. This is analogous to ADQ’s power to “disapprove any proposed modifications to the [stores’] building and equipment.”235 The Fifth Circuit found that while one entity’s veto power “does amount to a limited form of control over structural modifications,” it does not indicate that the other entity does not operate the facility with respect to the removal of architectural barriers to the disabled.236 Additionally, as in Neff, no evidence has been presented to suggest that the other entity, here the Board, withheld its consent to proposed modifications that would have brought the Superdome into compliance with the ADA.237 In fact, the evidence suggests that the Board adopts nearly every Bowers v. Nat'l Collegiate Athletic Ass’n, 9 F.Supp.2d 460, 485-86 (D.N.J. 1998) (citing 28 C.F.R. § 36.201(b); H.R. Rep. No. 101–485(III), at 55–56). 232 233 Trial Transcript, March 2, 2020, Larry Roedel, p. 75; Trial Transcript, March 2, 2020, Alan Freeman, p. 234 Neff, 58 F.3d at 1066. 235 Id. at 1068. 236 Id. 237 Id. 140. 37 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 38 of 131 significant SMG proposal.238 Additionally, if SMG requests funds, the State is obligated to “make available the funds necessary to correct such conditions, within such time as required under the circumstances.”239 Accordingly, the Court finds that SMG operates the Superdome in the “‘ordinary and natural meaning’” of that term.240 C. Plaintiff’s Claims Plaintiff argues that the Superdome does not comply with the ADA because it fails to meet various applicable standards. Plaintiff brings claims against France under Title II of the ADA and the Rehabilitation Act.241 Plaintiff brings claims against SMG under Title III of the ADA.242 “To succeed on a claim under Title II of the ADA, a plaintiff must prove: ‘(1) that he has a qualifying disability; (2) that he is being denied the benefits of services, programs, or activities for which the public entity is responsible, or is otherwise discriminated against by the public entity; and (3) that such discrimination is by reason of his disability.’”243 As discussed below, Plaintiff is a qualified individual with a disability for purposes of the ADA and any discrimination is by reason of his disability. To establish the second element of his Title II claim, Plaintiff must show he was “denied the benefits of services, programs, or activities” for which the Board is responsible, or was “otherwise discriminated against” by the Board.244 To establish a Title III violation, Plaintiff must show “(1) [he] has a disability; (2) 238 Trial Transcript, March 2, 2020, Larry Roedel, p. 87. 239 Rec. Doc. 180-9 at 6. 240 Neff, 58 F.3d at 1066 (quoting Smith, 508 U.S. at 223; Perrin, 444 U.S. at 42 (1979). 241 Rec. Doc. 1 at 1–2. 242 Id. at 2. 243 Wells v. Thaler, 460 F. App’x 303, 311 (5th Cir. 2012) (quoting Hale v. King, 642 F.3d 492, 499 (5th Cir. 244 Id. (quoting Hale, 642 F.3d at 499). 2011)). 38 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 39 of 131 Defendant owned, leased, or operated a place of public accommodation; and (3) Defendant denied Plaintiff full and equal enjoyment on the basis of [his] disability.”245 As discussed below, Plaintiff is a qualified individual with a disability for purposes of the ADA. Additionally, SMG is a private entity that operates the Superdome, which is a place of public accommodation. Therefore, the first two elements are met. The Court addresses whether SMG denied Plaintiff full and equal enjoyment of football games at the Superdome on the basis of his disability below. 1. Whether Plaintiff has a qualifying disability The first element of a claim under Title II and Title III of the ADA is that the plaintiff must have a qualifying disability. An individual has a disability if he or she “[has] a physical or mental impairment that substantially limits one or more major life activities of such individual.”246 Walking, standing, and breathing are all “major life activities.”247 Title II defines as “qualified individual with a disability” as “an individual with a disability who, with or without reasonable modifications to rules, policies, or practices, the removal of architectural, communication, or transportation barriers, or the provision of auxiliary aids and services, meets the essential eligibility requirements for the receipt of services or the participation in programs or activities provided by a public entity.”248 There is no dispute that Plaintiff is a qualifying individual under the ADA. Plaintiff has muscular dystrophy and relies on a ventilator to breathe and a wheelchair for mobility.249 245 Doe v. Ortho-La Holdings, LLC, No. CV 17-8948, 2018 WL 4613946, at *2 (E.D. La. Sept. 26, 2018) (Milazzo, J.). 246 42 U.S.C. § 12102(1)(A). 247 Id. at § 12102(2)(A). 248 Id. at § 12131(2). 249 Trial Transcript, March 2, 2020, Shelby Bailey, p. 210. 39 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 40 of 131 Therefore, Plaintiff is substantially limited in the major life activities of walking, standing, and breathing.250 Accordingly, Plaintiff is a qualified individual with a disability for purposes of Title II and Title III.251 2. Whether the discrimination against Plaintiff is by reason of his disability The third element of a claim under Title II of the ADA is that the plaintiff must show that he was discriminated against by reason of his disability.252 To show that discrimination is by reason of disability, a plaintiff must provide “proof that ‘the disability and its consequential limitations were known by the entity providing public services.’”253 In Windham v. Harris Cty., Texas, the Fifth Circuit explained this requirement as such: Mere knowledge of the disability is not enough; the service provider must also have understood the limitations the plaintiff experienced as a result of that disability. Otherwise, it would be impossible for the provider to ascertain whether an accommodation is needed at all, much less identify an accommodation that would be reasonable under the circumstances. Thus, because the ADA does not require clairvoyance, the burden falls on the plaintiff to specifically identify the disability and resulting limitations, and to request an accommodation in direct and specific terms. When a plaintiff fails to request an accommodation in this manner, he can prevail only by showing that the disability, resulting limitation, and necessary reasonable accommodation were open, obvious, and apparent to the entity's relevant agents.254 Here, Plaintiff has been to the Superdome to watch football games many times. Plaintiff alerted Defendants to his disability and the resulting limitations he experienced. Plaintiff requested an accommodation. Accordingly, the Court finds that Plaintiff experienced discrimination by 250 Trial Transcript, March 2, 2020, Shelby Bailey, p. 210. 251 Parties did not contest this fact. Rec Doc. 163 at 4. 252 Wells, 460 F. App’x at 311 (quoting Hale, 642 F.3d at 499). 253 Windham v. Harris Cty., Texas, 875 F.3d 229, 236 (5th Cir. 2017) (quoting Jin Choi v. Univ. of Tex. Health Sci. Ctr. at San Antonio, 633 F. App’x 214, 215 (5th Cir. 2015)) (internal brackets omitted). 254 Id. at 236–37 (internal quotations, ellipsis, and citations omitted) (emphasis in original). 40 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 41 of 131 reason of his disability, thereby establishing the third element of his Title II claim. 3. Whether Plaintiff is being denied the benefits of a program (as to France) or the benefits of a place of public accommodation (as to SMG) Having found that (1) Plaintiff is a qualified individual with a disability for purposes of Title II and Title III; (2) Plaintiff experienced discrimination by reason of his disability, thereby establishing the third element of his Title II claim; and (3) SMG is a private entity that operates the Superdome, which is a place of public accommodation, the Court turns to the last remaining element of Plaintiff’s Title II and Title III claims. The final element of a claim under Title II and Title III of the ADA is that the plaintiff is being denied the benefits of services, programs, or activities for which the public entity is responsible, or is otherwise discriminated against by the public entity or the benefits of a place of public accommodation.255 At trial, Plaintiff advanced four theories of liability: (1) that Defendants violated the alteration requirement of the ADA; (2) that France violated the program access requirement of Title II of the ADA; (3) that France violated the equal opportunity regulation of Title II of the ADA; and (4) that Defendants violated the reasonable accommodation requirement of the ADA. The Court analyzes each theory of liability below. D. Whether Defendants violated the alteration standard of the ADA 1. Legal standard for alterations Congress acknowledged that some structures that were built prior to the enactment of the ADA would be unable to comply with all of the new ADAAG regulations. 256 Accordingly, the regulations differentiate between structures built prior to the Act taking effect in January 1992 255 Miraglia, 901 F.3d at 574. 256 Greer v. Richardson Indep. Sch. Dist., 472 F. App’x 287, 291 (5th Cir. 2012). 41 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 42 of 131 (“existing facilities”) and facilities built or altered after January 1992 (“altered facilities”).257 As such, the failure to remove architectural barriers in existing facilities, defined as structures built prior to the Act taking effect on January 26, 1992, where such removal is readily achievable constitutes discrimination.258 However, when an existing facility undergoes alterations after the 1992 effective date, more stringent architectural standards apply; then, the alterations “shall be made so as to ensure that, to the maximum extent feasible, the altered portions of the facility are readily accessible and usable by individuals with disabilities, including individuals who use wheelchairs.”259 In sum, existing facilities must satisfy the “readily achievable” standard whereas altered facilities must comply with the “maximum extent feasible” standard. Under the regulations implementing Title II of the ADA “[e]ach facility or part of a facility altered by, on behalf of, or for the use of a public entity in a manner that affects or could affect the usability of the facility . . . shall, to the maximum extent feasible, be altered in such manner that the altered portion of the facility is readily accessible to and usable by individuals with disabilities. . . .”260 Under the regulations implementing Title III of the ADA, any alterations to a facility after 1992 must be “made so as to ensure that, to the maximum extent feasible, the altered portions of the facility are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs.”261 The Superdome was built in 1975.262 Therefore, this heightened “alteration standard” applies only to portions of the facility where an alteration 257 Lane, 541 U.S. at 531–32. 258 42 U.S.C. § 12182(b)(2)(A)(iv). 259 28 C.F.R. § 36.402(a)(1). 260 Id. at § 35.151(b)(1). 261 Id. at § 36.402(a)(1). 262 Parties did not contest this fact. Rec. Doc. 163 at 4. 42 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 43 of 131 occurred. An alteration is defined as a change that “could affect the usability of the building or facility or any part thereof.”263 Alterations include events such as remodeling, renovation, rehabilitation, reconstruction, and changes or rearrangement in structural parts, but typically do not include normal maintenance or painting.264 The DOJ has instructed that “‘usability’ [is] to be read broadly to include any change that affects the usability of the facility, not simply changes that relate directly to access by individuals with disabilities.”265 “[A]ll changes directly relating to access by individuals with disabilities indisputably affect usability.”266 “Neither the ADA nor the ADAAG makes clear which party has the burden to prove that an ‘alteration’ did or did not occur. . .”267 Under the alteration standard, the altered portion of the facility must comply fully with applicable accessibility standards and the ADAAG unless it is “virtually impossible” 268 If compliance is virtually impossible, “the alteration shall provide the maximum physical accessibility feasible.”269 Importantly, “[a]ny altered features of the facility that can be made accessible shall be made accessible.”270 263 28 C.F.R. § 36.402(b). See also id. at § 35.151(b)(1). 264 Id. at § 36.402(b)(1). 265 28 C.F.R. Pt. 36, App. C. 266 Tatum, 2016 WL 852458, at *4. 267 Rodriguez v. Barrita, Inc., 10 F.Supp.3d 1062, 1082 n. 17 (N.D. Cal. 2014). 268 28 C.F.R. § 36.402(c). 269 Id. 270 Id. 43 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 44 of 131 2. Preliminary alterations issues i. Whether an alteration took place On March 11, 2010, construction commenced on renovations to the Superdome (the “2010 Renovations”).271 As part of the 2010 Renovations, the sideline seats in the 100 Level were removed and replaced with new, permanent, fixed seats.272 However, the first nine or ten rows of the sideline seats in the 100 Level are demountable so they can be removed for events where more floor space is needed.273 A total of 17,118 seats along the sidelines of the lower bowl were replaced as part of the 2010 Renovations.274 Additionally in 2010, the temporary platforms Plaintiff and other wheelchair users previously sat at were removed.275 The “Bunker Club,” premium club seating featuring enhanced fan amenities, was also added as part of the 2010 renovations.276 Additionally, the sideline concourses in the 100 Level were widened.277 The 2010 Renovations created four separate decks on the bottom-most row of the 100 Level.278 Those decks are located between the 30 and 40 yard lines and accommodate a total of 24 wheelchair seats and 24 companion seats.279 Additional new, designated wheelchair accessible seats were also constructed on Row 36 in each section along the sidelines of the 100 Level as part 271 Parties did not contest this fact. Rec. Doc. 163 at 4. 272 Parties did not contest this fact. Id. at 5. 273 Trial Transcript, March 2, 2020, Alan Freeman, p. 143; Trial Transcript, March 2, 2020, Doug Thornton, 274 Parties did not contest this fact. Rec. Doc. 163 at 5. 275 Trial Transcript, March 2, 2020, Doug Thornton, p. 135. 276 Trial Transcript, March 2, 2020, Alan Freeman, p. 169. 277 Trial Transcript, March 2, 2020, Alan Freeman, p. 143. 278 Parties did not contest this fact. Rec. Doc. 163 at 5. 279 Parties did not contest this fact. Id. p. 113. 44 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 45 of 131 of the 2010 Renovations, except for the seven sections located in each end zone. 280 The seats in the end-zone, consisting of 8,342 seats, were not renovated in 2010.281 Here, the 2010 Renovations clearly qualify as an alteration. The changes described above “could affect the usability of the building or facility or any part thereof.”282 The DOJ has instructed that “‘usability’ [is] to be read broadly to include any change that affects the usability of the facility, not simply changes that relate directly to access by individuals with disabilities.”283 The extensive changes described above involved events such as remodeling, renovation, rehabilitation, reconstruction, and changes or rearrangement in structural parts.284 Accordingly, the Court finds as a matter of law that the changes associated with the 2010 Renovations amounted to an alteration under the ADA. ii. Where the alteration took place Pursuant to the regulation implementing Title II, “[e]ach facility or part of a facility altered . . . shall, to the maximum extent feasible, be altered in such manner that the altered portion of the facility is readily accessible to and usable by individuals with disabilities. . . .”285 The regulation implementing Title III states “[a]ny alteration to a place of public accommodation or a commercial facility, after January 26, 1992, shall be made so as to ensure that, to the maximum extent feasible, the altered portions of the facility are readily accessible to and usable by individuals with 280 Parties did not contest this fact. Id. 281 Parties did not contest this fact. Id. 282 28 C.F.R. § 36.402(b). See also id. at § 35.151(b)(1). 283 28 C.F.R. Pt. 36, App. C. 284 Id. at § 36.402(b)(1). 285 Id. at § 35.151(b)(1) (emphasis added). 45 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 46 of 131 disabilities, including individuals who use wheelchairs.”286 Therefore, these regulations are confined to “the altered portions of the facility.”287 The parties disagree about precisely which portion the Superdome was altered. Plaintiff argues that the entire 100 Level was altered and therefore, the entire 100 Level is subject to the alteration requirement.288 SMG argues that because the 2010 Renovations only altered the 100 Level seating along the sidelines, the alteration standard is only applicable to that seating; in other words, it would not apply to the seating in the end zones of the 100 Level, which were not altered as a part of the 2010 Renovations.289 In Mannick v. Kaiser Found. Health Plan, Inc., a district judge in the United States District Court for the Northern District of California determined that renovations to two floors of a maternity ward did not trigger any obligation with regard to the patient rooms on other floors.290 The court reached this conclusion because “the undisputed evidence provided by defendants shows that there was no alteration or remodeling of the patient rooms that triggered an obligation to provide an accessible patient room on one of the medical-surgical floors.”291 A partial alteration does not trigger alteration obligations to unrelated or unaltered areas of the facility. 292 In Brother v. CPL Investments, Inc., a district judge in the United States District Court for 286 Id. at § 36.402(b) (emphasis added). 287 Id. at § 35.151(b)(1). 288 Rec. Doc. 172 at 45. 289 Rec. Doc. 174 at 59–60. 290 Mannick v. Kaiser Found. Health Plan, Inc., No. C 03-5905 PJH, 2006 WL 1626909, at *11 (N.D. Cal. June 9, 2006). 291 Id. 292 See Cherry v. City College of San Francisco, No. 04-04981, 2006 U.S. Dist. LEXIS 98661, at *9 (N.D. Cal. Jan. 12, 2006) (addressing Title II claims and rejecting plaintiff’s argument that “any partial alteration triggers a federal duty to renovate the entire building”). 46 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 47 of 131 the Southern District of Florida determined that a construction project which added additional rooms to the first floor of a hotel did not trigger the stricter new construction standard to the entire hotel.293 “Undertaking an alteration in one portion of an existing facility does not automatically make the entire existing facility subject to the new construction standards.”294 As stated above, the alteration regulations are confined to “the altered portions of the facility.”295 Therefore, Plaintiff’s alteration claims are limited to the portions of the Superdome where alterations occurred. The language of the regulations contemplates a portion by portion analysis.296 In both Brother and Mannick, the district courts considered which portion of the facility could be fairly said to be altered and excluded the portions of the facility where no alteration had occurred. Using these cases as guidance, the Court finds that the alteration standard does not apply to the entire facility simply because a portion of that facility underwent an alteration. Accordingly, the alteration standard does not apply to the entire Superdome simply because the 100 Level underwent an alteration. However, based on the extensive renovations described above, the Court finds that the 100 Level is the altered portion of the facility. The Court interprets the word “portion” of a facility to refer to discrete section of the facility. For example, the entire floor of a hospital or a hotel. The Court will not further subdivide the 100 Level into discrete portions (i.e. just the sideline seating). As part of the 2010 Renovations, the sideline seats in the 100 Level were removed and replaced with new, permanent, fixed seats.297 The “Bunker Club,” premium club seating featuring enhanced 293 317 F.Supp.2d 1358, 1370 (S.D. Fla. 2004). 294 Id. 295 28 C.F.R. § 35.151(b)(1); 28 C.F.R. § 36.402(b). 296 See 28 C.F.R. § 35.151(b)(1); 28 C.F.R. § 36.402(b). 297 Parties did not contest this fact. Rec. Doc. 163 at 5. 47 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 48 of 131 fan amenities, was also added as part of the 2010 renovations.298 Additionally, the sideline concourses in the 100 Level were widened.299 These changes affect the use of the 100 Level; therefore all aspects of the 100 Level must comply with the alteration standard. Accordingly, the Court finds that the entirety of the 100 Level, including the endzone seats, are subject to the alteration standard, because they are within the portion of the facility that was altered. Lastly, at trial, the Court determined that Plaintiff failed to raise an alteration claim as to the 200 Level in the Complaint and was therefore precluded from raising the issue at trial.300 The record contains some evidence concerning certain repairs conducted at the 200 Level following Hurricane Katrina. However, Plaintiff conceded that an alteration claim as to the 200 Level was not raised in the Complaint.301 Accordingly, because Plaintiff did not assert a 200 Level alteration claim in the Complaint, and did not move to amend the Complaint, the Court determined that it was not an issue at trial.302 In sum, the 2010 Renovations constituted an alteration to the entirety of the 100 Level under the statute and regulations. As as consequence of that determination, Defendants are obligated to ensure access to the maximum extent feasible. 298 Trial Transcript, March 2, 2020, Alan Freeman, p. 169. 299 Trial Transcript, March 2, 2020, Alan Freeman, p. 143. 300 At trial, SMG objected to a question related to alterations at the 200 Level of the Superdome on the basis of relevancy. Rec. Doc. 170 at 44. France joined in the objected. Id. at 45. SMG argued that Plaintiff’s alteration claim in the Complaint was limited to 2010 Renovations, which only impacted the 100 Level of the Superdome. Id. at 44– 45. Plaintiff represented that the renovations to the 200 Level occurred following hurricane Katrina and should qualify as an alteration. Id. at 49–50. However, Plaintiff conceded that an alteration claim as to the 200 Level was not in the Complaint. Id. at 51. Accordingly, because Plaintiff did not assert a 200 Level alteration claim in the Complaint, and did not move to amend the Complaint, the Court determined that it was not an issue at trial. Id. at 44–54. However, the Court clarified that evidence related to the 200 Level for other claims, including the program access claim, may still be admissible. Id. at 53–54. 301 Id. at 51. 302 Id. at 44–54. 48 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 49 of 131 iii. The burden of proof under the alteration standard The parties disagree about the appropriate burden of proof Plaintiff must meet to establish a violation of the alteration standard. Plaintiff argues that to prevail on an alteration claim, he must merely show: (1) that there has been an alternation and (2) that the altered area does not comply with the ADA Accessibility Guidelines.303 Plaintiff contends that another section of this Court previously utilized this standard in an ADA case.304 SMG contends that Plaintiff has the initial burden of showing both (1) a violation of the ADA and (2) “some manner in which the alteration could be, or could have been made, ‘readily accessible and usable by individuals with disabilities, including individuals who use wheelchairs.’”305 SMG argues that this Court should adopt the reasoning of the Second Circuit in Roberts v. Royal Atl. Corp.306 The Roberts court analyzed when a facility is considered “altered” under the ADA. 307 In making this determination, the Second Circuit first “consider[ed] who bears the burden to establish that a modification is or is not an alteration.”308 Adopting the reasoning of the Second Circuit’s prior decision in Borkowski v. Valley Central School District,309 the Second Circuit stated that “in applying the Rehabilitation Act and related statutes, our case law bars us from placing both the initial burden of production and the ultimate burden of persuasion on either the plaintiff or the 303 Rec. Doc. 172 at 41. 304 See Tatum v. Doctor's Assocs., Inc., No. CV 14-2980, 2016 WL 852458 (E.D. La. Mar. 4, 2016). 305 Rec. Doc. 174 at 61 (citing Roberts v. Royal Atl. Corp., 542 F.3d 363, 372 (2d Cir. 2008)). 306 542 F.3d 363 (2d Cir. 2008). 307 Id. at 369–71. 308 Id. at 370. 309 63 F.3d 131 (2d Cir. 1995). 49 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 50 of 131 defendant.”310 Therefore, the Second Circuit adopted a “middle course,” in which a plaintiff seeking to establish a reasonable accommodation “bears only a burden of production” that “is not a heavy one.”311 Accordingly, “[t]o establish the existence of an alteration, a plaintiff fulfills his or her initial burden of production by identifying a modification to a facility and by making a facially plausible demonstration that the modification is an alteration under the ADA. The defendant then bears the burden of persuasion to establish that the modification is in fact not an alteration.”312 In sum, the Second Circuit held that in determining whether a modification to a facility constitutes an alteration, the plaintiff has the initial burden of production by identifying a modification to a facility and by making a facially plausible demonstration that the modification is an alteration under the ADA.313 Next, the Roberts court analyzed the second step under the alteration standard, namely when is a facility deemed “altered” made readily accessible and usable to the “maximum extent feasible.”314 The Second Circuit again applied the burden-shifting approach articulated in Borkowski to the “maximum extent feasible” standard and held that “once a plaintiff has met an initial burden of production identifying some manner in which the alteration could be, or could have been, made ‘readily accessible and usable by individuals with disabilities, including individuals who use wheelchairs,’ the defendant then bears the burden of persuading the factfinder that the plaintiff’s proposal would be ‘virtually impossible’ in light of the ‘nature of the 310 Roberts, 542 F.3d at 370. 311 Borkowski, 63 F.3d at 137–38. 312 Roberts, 542 F.3d at 371. 313 Id. 314 Id. at 371–73. 50 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 51 of 131 facility.’”315 Here, the Court finds that Plaintiff’s interpretation of the alteration standard––requiring Plaintiff to show only that there has been an alternation and that the altered area does not comply with the ADA Accessibility Guidelines––is more in line with the regulatory text. Pursuant to the regulations implementing Title III, “[a]ny alteration to a place of public accommodation . . . after January 26, 1992, shall be made so as to ensure that, to the maximum extent feasible, the altered portions of the facility are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs.”316 Public accommodations built or altered after January 26, 1992, must comply with both the Title III regulations set forth at 28 C.F.R. part 36, subpart D and the ADAAG unless “the nature of an existing facility makes it virtually impossible to comply fully with applicable accessibility standards through a planned alteration.” 317 Neither regulation explicitly or implicitly requires a plaintiff to identify “some manner in which the alteration could be, or could have been, made ‘readily accessible and usable by individuals with disabilities, including individuals who use wheelchairs . . .’”318 SMG does not cite any binding authority that would require this Court to impose such a heightened burden. Therefore, the Court declines to impose such an additional burden on plaintiffs pursuing ADA relief. Accordingly, Plaintiff has the initial burden of showing that there has been alteration and that the altered area is not compliant with the ADAAG. If Plaintiff meets this initial burden, the burden shifts to Defendants to show that compliance with the ADAAG was virtually impossible. 315 Id. at 372 (quoting 42 U.S.C. § 12183; 28 C.F.R. § 36.402). 316 28 C.F.R. § 36.402(a)(1). 317 28 C.F.R. § 36.402(c). 318 Roberts, 542 F.3d at 372 (quoting 42 U.S.C. § 12183; 28 C.F.R. § 36.402). 51 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 52 of 131 Even under the heightened burden-shifting framework established by the Second Circuit, a plaintiff only has the “initial burden of production identifying some manner in which the alteration could be, or could have been, made ‘readily accessible and usable by individuals with disabilities.’”319 Even if this Court were to adopt the Second Circuit’s heightened burden-shifting framework, the Court finds that Plaintiff has identified some manner in which the alteration could be, or could have been, made readily accessible.320 For example, Plaintiff’s expert, Mr. Terry suggested moving the Row 1 seats from their current position to a position between the 30 yard line and the endzone.321 SMG argues that because Mr. Terry did not fully evaluate the extent to which the proposed solutions would affect accessibility, Plaintiff failed to meet the Robert burden.322 Specifically, Mr. Terry declined to opine at trial over whether his proposed solutions would achieve ADA compliance.323 Under Roberts, a plaintiff’s burden of identifying some manner in which an alteration could have been accessible or useable by individuals with disabilities suggests the bar for production is fairly low. Certainly, it cannot be the case that a plaintiff must produce detailed architectural drawings and opine with certainty that proposed solutions would definitively result in ADA 319 Id. (quoting 42 U.S.C. § 12183; 28 C.F.R. § 36.402). 320 See Rodriguez, 10 F.Supp.3d at 1082 n. 17 (“Neither the ADA nor the ADAAG makes clear which party has the burden to prove that an ‘alteration’ did or did not occur, nor has the Ninth Circuit clarified the issue. In Roberts v. Royal Atl. Corp., the Second Circuit adopted a burden-shifting scheme for establishing whether a public accommodation experienced a qualifying alteration . . . The court in Roberts reasoned that while plaintiffs should generally be capable of pointing to an initial modification potentially constituting an alteration, defendants ‘can be expected to have superior access to information with which to refute assertions that their facilities have been altered within the meaning of the statute and the applicable regulations and commentary.’ Here, ascertaining where the burden rests is not critical in that the conclusion of ‘no alteration’ arises under either formulation. Even if, consistent with Roberts, defendants in the Ninth Circuit must shoulder the burden of persuasion, defendants here have successfully established that the fire repairs did not constitute an alteration.”). 321 Trial Transcript, March 2, 2020, James Terry, pp. 260–62. 322 Rec. Doc. 174 at 64. 323 Trial Transcript, March 3, 2020, James Terry, pp. 290–91. 52 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 53 of 131 compliance in order to bring an alteration claim. Accordingly, the Court finds that Plaintiff has identified “some manner” in which the alterations to the L00 level could be, or could have been, made readily accessible to and usable by individuals with disabilities. 3. Experts Plaintiff claims that Defendants violated the ADA because the sightlines from wheelchair accessible seats to the field, Jumbotron and aerial play are not comparable to the sightlines from the seating provided to the general public. Specifically, Plaintiff claims that he is unable to see elements of football games at the Superdome because either a) spectators seated in the row in front of him stand during the game, and the Superdome has not been properly designed to provide a view of the field over standing spectators, b) the concrete overhang prevent Plaintiff from viewing aerial play or c) the players and coaches prevent Plaintiff from seeing the field. Both parties employed experts to evaluate the sightlines from the Row 1 and Row 36 accessible seating. Plaintiff retained Jim Terry while Defendants retained Mark Mazz. Both experts presented competing opinions regarding whether the sightlines violate the regulations. The Court must therefore assess the weight to afford the opinions offered by the two experts. i. James Terry’s methodology Plaintiff primarily relies on the report and testimony of his expert witness, Mr. James Terry (“Mr. Terry”) for the proposition that Defendants violated the sightline requirements of the regulations. At trial, Mr. Terry testified that, in his opinion, the sightlines from wheelchair accessible seats at Row 1 and Row 36 of the Superdome are not comparable to the sightlines from general public seats.324 Mr. Terry based his opinion on observations and measurements he made 324 Trial Transcript, March 2, 2020, James Terry, p. 236 (Row 1); Trial Transcript, March 2, 2020, James Terry, p. 239 (Row 36). 53 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 54 of 131 during a tour of the Superdome. During that tour, Mr. Terry took numerous photographs of the field from various locations in the Superdome.325 At trial, Mr. Terry described his methodology. Mr. Terry used a tape measure or a carpenter’s ruler to measure the average eye height of a wheelchair user in an accessible seat and placed his camera in that location (for example, from Row 36).326 Mr. Terry then had an assistant hold a carpenter’s ruler at the seat directly in front of the seat just measured to measure the height of both the shoulders and head of a standing spectator (for example, from Row 35).327 Mr. Terry used a carpenter’s ruler to measure the height of the head of a standing spectator seated two rows in front the wheelchair user (for example, Row 34).328 Mr. Terry then took a photograph from the eye height of the wheelchair user, marking where the shoulders and head of a standing spectator in the seat directly in front of the wheelchair user would fall in the photograph.329 Mr. Terry did not use a tripod to stabilize his camera while taking the photographs.330 Mr. Terry replicated this process, going one row forward and marking where the head of a standing spectator in the seat two rows in front of the wheelchair user would fall in the photograph.331 Mr. Terry did not review the architectural drawings for the 2010 Renovations in preparing his report.332 This process allowed Mr. Terry to gauge what a wheelchair user would see when standing 325 Trial Transcript, March 2, 2020, James Terry, pp. 236–37. 326 Trial Transcript, March 2, 2020, James Terry, pp. 241–42. 327 Trial Transcript, March 2, 2020, James Terry, p. 242. 328 Trial Transcript, March 2, 2020, James Terry, p. 242. 329 Trial Transcript, March 2, 2020, James Terry, pp. 245–46. 330 Trial Transcript, March 2, 2020, James Terry, p. 244. 331 Trial Transcript, March 2, 2020, James Terry, pp. 245–46. 332 Trial Transcript, March 3, 2020, James Terry, pp. 285–86. 54 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 55 of 131 spectators in each of the two rows immediately in front of him stood up. Mr. Terry opined this method is “the easiest way to see what somebody would actually see from a wheelchair position and from a standing spectator’s position.”333 Mr. Terry then repeated this process to gauge the approximate vantage of a standing spectator from a nonaccessible seat (for example, Row 35) looking over the shoulders of an average-height standing spectator in the row immediately in front of him (for example, Row 34) and over the heads of standing spectators two rows in front (for example, Row 33).334 Mr. Terry imported these photographs to the “CAD file” a tool used by architects to digitally draw lines to denote where the standing spectators’ heads and shoulders would fall.335 This allowed Mr. Terry to compare the vantages of a wheelchair user in an accessible seat attempting to see over the head and shoulders of standing spectators in the two rows in front of him with the vantages of a standing spectator in a nonaccessible seat attempting to see over the head and shoulders of standing spectators in the two rows in front of him.336 Mr. Terry utilized the same measuring techniques for sightline analysis while working as a consultant for the Department of Justice on approximately 20 cases.337 Mr. Terry stated that his measurements were within a 2% margin of error.338 These comparative illustrations were introduced into evidence as Plaintiff’s Exhibit 14.339 333 Trial Transcript, March 2, 2020, James Terry, p. 237. 334 Trial Transcript, March 2, 2020, James Terry, p. 246. 335 Trial Transcript, March 2, 2020, James Terry, pp. 237, 245. 336 Trial Transcript, March 2, 2020, James Terry, p. 247. 337 Trial Transcript, March 2, 2020, James Terry, p. 244. 338 Trial Transcript, March 3, 2020, James Terry, p. 324. 339 Rec. Doc. 179-14. 55 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 56 of 131 Mr. Terry denoted the Section of the Superdome from which the photograph was taken. 340 The illustrations show that a wheelchair user in an accessible seat consistently sees less of the field than comparable standing spectator in nonaccessible seat sees. Plaintiff argues that these illustrations and Mr. Terry’s testimony show that a wheelchair user in an accessible wheelchair seat cannot not see the field over the head of a spectator standing directly in front of them where comparable standing spectator in nonaccessible seat can. Therefore, Plaintiff contends that the Superdome does not provide the sightlines required by Section 4.33.3 of the 1991 ADAAG. ii. Mark Mazz’s methodology Defendants respond that the sightlines at Row 1 and Row 36 do not violate the ADA’s sightline requirements. In support, Defendants rely on the report and testimony of their expert witness, Mr. Mark Mazz (“Mr. Mazz”). Mr. Mazz utilized a very similar methodology to the methodology Mr. Terry used to generate sightline comparisons.341 Mr. Mazz took photographs at various locations throughout the Superdome and used tape measures to determine where the head and shoulders of standing spectators would be to determine how much of the field would be blocked.342 Mr. Mazz used the same horizontal and vertical measurements as Mr. Terry to determine the position and location of the camera.343 Mr. Mazz placed his camera on a tripod to ensure it was steady while taking the 340 See id. 341 Trial Transcript, March 3, 2020, Mark Mazz, pp. 369–70. 342 Trial Transcript, March 3, 2020, Mark Mazz, pp. 369–70. Trial Transcript, March 3, 2020, Mark Mazz, pp. 365, 409 (“I set my camera on a tripod, set the lens at 47.45 inches, 30 inches back from if wheelchair spaces, set the tape measures for the height of the standing spectator two rows in front at 67.65, I think the dimensions are and took a photo. From that photo, I drew a line where it crossed the field. I plotted it out on the floor plan here.”). 343 56 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 57 of 131 photograph and to ensure consistency as to height.344 Mr. Mazz then compared his findings to Mr. Terry’s findings and to the architectural drawings from the 2010 Renovations.345 Mr. Mazz opined that Mr. Terry’s 2% margins of error is “way too tight” due to the high number of factors the photographer must take into account in taking these photographs.346 Mr. Mazz noted that potential error can occur in a variety of ways in taking these photographs; for example, if the carpenter ruler is not perfectly straight and vertical.347 Mr. Mazz assumed an 8% margin of error.348 Mr. Mazz ultimately concluded that based on his measurements, a wheelchair user in Row 36 has a comparable line of sight to a standing spectator in Row 35.349 Ultimately, the Court is faced with competing expert testimony reaching opposite conclusions with regard to sightlines. Here, the Court affords Mr. Mazz’s testimony more weight than Mr. Terry’s testimony and contrary findings. As discussed above, Mr. Terry did not use a tripod to stabilize the camera and ensure the accuracy of its height.350 Conversely, Mr. Mazz placed his camera on a tripod to ensure it was steady while taking the photograph and to ensure 344 Trial Transcript, March 3, 2020, Mark Mazz, p. 367. 345 Trial Transcript, March 3, 2020, Mark Mazz, p. 406. Trial Transcript, March 3, 2020, Mark Mazz, p. 368 (“I think a 2 percent margin of error is way too tight. I think the -- I -- as Jim had -- Mr. Terry had mentioned how many things that he took into consideration, he was actually taking the things that he could visually measure upon his tape measure. I'm not sure how he did that going back and forth from his actual lens, calculating it into the computer and stuff. But what he's doing is he's correcting for the things that he has knowns -- knows can be the errors. When you put in the margin of error, it's for the things that you can't be sure are there or not, but you know can occur. So you've got to apply a margin of error to everything you do.”). 346 347 Trial Transcript, March 3, 2020, Mark Mazz, p. 365. 348 Trial Transcript, March 3, 2020, Mark Mazz, p. 364. 349 Trial Transcript, March 3, 2020, Mark Mazz, p. 369. 350 Trial Transcript, March 2, 2020, James Terry, p. 244. 57 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 58 of 131 consistency as to height.351 The Court finds that the slightest error – a camera or ruler that is not perfectly straight – can dramatically alter the calculations of sightlines to a field that is hundreds of feet away.352 For these reasons, the Court affords more weight Mr. Mazz’s testimony than Mr. Terry’s testimony where their findings contradict. 4. Whether the Superdome has achieved accessibility to the maximum extent feasible As discussed above, the Court finds that the 100 Level of the Superdome was altered during the 2010 Renovations; accordingly, the entirety of the 100 Level is subject to the alteration standard. Under the alteration standard, Plaintiff must show that Defendants failed to achieve accessibility “to the maximum extent feasible.”353 “Accessibility” refers to whether the alterations comply with the requirements of the applicable ADAAG.354 As discussed above, the Court finds that the 1991 ADAAG applies to the alterations from the 2010 Renovations. Specifically, the Superdome must comply with the two requirements in Section 4.33.3 of the 1991 ADAAG: (1) “provide people with physical disabilities a choice of admission prices and lines of sight comparable to those for members of the general public” (the “Sightline Requirement”) and (2) 351 Trial Transcript, March 3, 2020, Mark Mazz, p. 367. Trial Transcript, March 3, 2020, Mark Mazz, p. 366–67 (“Now, we're measuring these distances over something short of 8 feet, whether it be from a wheelchair space to the head of the standing spectator or a little more than 5 feet from between the eye of the standing spectator to the head of the standing spectator. We're measuring very small distances, but we have to project this out across to the field which is several hundred feet away. So whatever minor errors that occur during measuring across a small triangle, get magnified when you go out the distance of the field . . . I placed my camera on a tripod so that I know – so that it is steady and stays in the same place. If you're holding a camera, even your heartbeat can move the camera during the shot. You don't know precisely when you take it. You also must constantly take a look at where that – where the tape measure is compared to where you're holding the camera. Also, if you're looking down to take the camera -- take the picture and looking at your lenses, you got this problem looking down to the tape measure through the camera lens, you can get a false reading that way.”). 352 353 42 U.S.C. § 12183(a)(2). 1991 ADAAG at § 3.5 (defining “accessible” as “[d]escrib[ing] a site, building, facility, or portion thereof that complies with these guidelines”); 2010 ADAAG at § 106.5 (defining “accessible” to mean “[a] site, building, facility, or portion thereof that complies with this part”). 354 58 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 59 of 131 ensure that seating for wheelchair-bound persons “be an integral part of any fixed seating plan” (the “Dispersion Requirement”). The Fifth Circuit has held that the requirement to provide comparable lines of sight is to be considered separate and apart from the dispersal requirement.355 Accordingly, the Court addresses the Sightline Requirement first and the Dispersion Requirement second. Lastly, as discussed above, the DOJ’s interpretations of the regulations that existed during the 2010 Renovations, including the 1993 TAM, the 1994 Supplement, and the Accessible Stadiums guideline, are entitled to Auer deference. i. Whether there is a sightline obstruction at Level 100, Row 36 First, the Court addresses Section 4.33.3’s mandate to “provide people with physical disabilities a choice of admission prices and lines of sight comparable to those for members of the general public.” The phrase “comparable lines of sight” “lack[s] a concrete meaning” and is “[p]lagued by an opaque regulation and minimal legislative history.”356 This led to various interpretations as to what is exactly required of facilities with stadium-style seating.357 The first courts to consider this issue generally found that Section 4.33.3 required unobstructed views to the performance area or screen.358 The government then began to advocate Lara, 207 F.3d at 787 (“First, the “lines of sight” language is entirely divorced from the dispersal requirement. The provision requiring multiple seating locations comes at the end of the regulation and does not in any way modify the earlier requirements.”). 355 356 United States v. AMC Entm’t, Inc., 549 F.3d 760, 764 (9th Cir. 2008). 357 Id. at 767 (concluding that “the tally of the different circuits' opinions as to § 4.33.3 was as follows: in the Third Circuit § 4.33.3 did not even require an unobstructed view; in the D.C. Circuit § 4.33.3 mandated that some seats had an unobstructed view; in the Fifth Circuit the provision required an unobstructed view but not comparable viewing angles; and in the First, Sixth and Ninth Circuits § 4.33.3 mandated some sort of comparable viewing angle. Three of the circuits considering the issue credited the DOJ's interpretation, but two of those three expressed skepticism as to the possibility of retroactive relief. All circuits considering § 4.33.3 found common ground on the proposition that the regulation was vague or ambiguous.”). 358 Paralyzed Veterans of Am. v. D.C. Arena L.P., 117 F.3d 579 (D.C. Cir. 1997), abrogated by Perez v. Mortg. Bankers Ass'n, 575 U.S. 92 (2015) (interpreting Section 4.33.3 to require that some accessible seating provide an unobstructed view over standing spectators at sporting events.); but see Caruso v. Blockbuster–Sony Music 59 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 60 of 131 for the litigation position that Section 4.33.3 requires that wheelchair users be offered comparable “viewing angles” as nondisabled persons.359 The Fifth Circuit rejected this “viewing angles” theory.360 The Fifth Circuit reasoned that because “questions regarding ‘viewing angle’ did not arise until well after the DOJ promulgated section 4.33.3” the phrase “lines of sight” refers to nothing more than “unobstructed views.”361 Accordingly, Section 4.33.3 does not require a facility “to provide disabled patrons with the same viewing angles available to the majority of nondisabled patrons.”362 In the 1994 Supplement, the DOJ interpreted Section 4.33.3 to require wheelchair users be provided lines of sight over spectators who stand.363 In Accessible Stadiums, the DOJ defined a “comparable line of sight” to allow for a person using a wheelchair to see the playing surface between the heads and over the shoulders of the person standing in the row immediately in front and over the heads of the persons standing two rows in front.364 Since Accessible Stadiums is the DOJ’s most contemporaneous interpretation of Section 4.33.3, that standard is entitled to deference.365 Therefore, the Courts finds that the applicable standard is: “[a] comparable line of sight . . . Entertainment Centre at Waterfront, 193 F.3d 730, 736 (3d Cir. 1999) (finding that Section 4.33.3 “does not reach the issue of sightlines over standing spectators.”). 359 Lara v. Cinemark USA, Inc., No. EP–97–CA–502–H, 1998 WL 1048497, at *2 (W.D. Tex. August 21, 1998), rev'd, 207 F.3d 783 (5th Cir. 2000). 360 Lara, 207 F.3d at 789. 361 Id. at 788–89. 362 Id. at 789. 363 See Title III Technical Assistance Manual 1994 Supplement (1994), https://www.ada.gov/taman3up.html. 364 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. 365 Landis, 2019 WL 7157165 at *14. 60 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 61 of 131 allows a person using a wheelchair to see the playing surface between the heads and over the shoulders of the persons standing in the row immediately in front and over the heads of the persons standing two rows in front.”366 In other words, to comply with Section 4.33.3 of the 1991 ADAAG, the sightlines at the Superdome must provide wheelchair users views of “the playing surface between the heads and over the shoulders of the persons standing in the row immediately in front and over the heads of the persons standing two rows in front.”367 a. The playing field Plaintiff testified that he could not see the playing field during a Saints game from his seat in Row 36.368 Plaintiff’s expert Mr. Terry testified that, when it comes to the last few rows of the 100 Level, nondisabled individuals have a better view than disabled individuals.369 Specifically, Mr. Terry testified that wheelchair users in Row 36 could see 78% of the field over the tops of the heads of average height people standing two rows ahead of them on Row 34 while a comparable spectator in Row 35 could see 91% of the field.370 Mr. Terry testified that both wheelchair users in Row 36 and standing spectators in Row 35, can see the entire playing field over the shoulders and between the heads of persons standing one row in front of them (Row 35 and Row 34, respectively).371 Plaintiff introduced into evidence photographs Mr. Terry took from Row 36 366 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. 367 Id. 368 Trial Transcript, March 2, 2020, Shelby Bailey, p. 212. 369 Trial Transcript, March 2, 2020, James Terry, p. 250. 370 Trial Transcript, March 2, 2020, James Terry, pp. 247–50; Rec. Doc. 179-14 at 2. Plaintiff’s Exhibit 14 shows that comparable standing can see 98% of the field. See id. Mr. Terry testified that this number was in error, and the correct figure is 91%. See Trial Transcript, March 2, 2020, James Terry, p. 249. 371 Trial Transcript, March 2, 2020, James Terry, p. 248; Trial Transcript, March 3, 2020, James Terry, pp. 331–32. 61 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 62 of 131 during a football game at the Superdome to provide a visual reference.372 Mr. Mazz also took measurements from Row 36 of the 100 Level and compared his measurements to Mr. Terry’s measurement as well as measurements calculated from the architectural drawings from the 2010 Renovations.373 Mr. Mazz’s first sightline measurement came from a wheelchair user in Row 36.374 Mr. Mazz found that his measurements were “surprise[ingly] close” to the architectural drawings.375 Mr. Mazz also found that a wheelchair user in Row 36 could see more of the field than what Mr. Terry’s measurement showed.376 Mr. Mazz’s next sightline measurement came from a standing spectator in Row 35.377 Mr. Mazz found that his measurements were within 1% of the measurements from the architectural drawings.378 Mr. Mazz also found that a standing spectator in Row 35 could see less of the field than what Mr. Terry’s measurement showed.379 Mr. Mazz ultimately concluded that the sight lines for a wheelchair user in Row 36 was comparable, and in fact, “almost identical” to the sight lines of a standing spectator in Row 35.380 Here, the Court finds that the lines of sight to the playing field from the Row 36 accessible seating provide wheelchair users lines of sight comparable to those for members of the general 372 Trial Transcript, March 3, 2020, James Terry, p. 339; Rec. Docs. 180-26, 180-27, 180-29, 180-29. 373 Trial Transcript, March 3, 2020, Mark Mazz, p. 406. 374 Trial Transcript, March 3, 2020, Mark Mazz, p. 406. 375 Trial Transcript, March 3, 2020, Mark Mazz, p. 407. 376 Trial Transcript, March 3, 2020, Mark Mazz, p. 407. 377 Trial Transcript, March 3, 2020, Mark Mazz, p. 408. 378 Trial Transcript, March 3, 2020, Mark Mazz, p. 408. 379 Trial Transcript, March 3, 2020, Mark Mazz, p. 407. 380 Trial Transcript, March 3, 2020, Mark Mazz, p. 369. 62 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 63 of 131 public. Mr. Terry testified that wheelchair users in Row 36 could see 78% of the field over the tops of the heads of average height people standing two rows ahead of them on Row 34 while a comparable spectator in Row 35 could see 91% of the field.381 Mr. Terry testified that both wheelchair users in Row 36 and standing spectators in Row 35, can see the entire playing field over the shoulders and between the heads of persons standing one row in front of them. 382 Mr. Mazz, whose measurements were within 1% of the architectural drawings, found that a standing spectator in Row 35 could see less of the field than what Mr. Terry’s measurement showed.383 Mr. Mazz ultimately concluded that the sight lines for a wheelchair user in Row 36 was comparable, and in fact, “almost identical” to the sight lines of a standing spectator in Row 35.384 Here, the Court finds that the sightlines from the accessible seats in Row 36 are comparable to the sightlines from nonaccessible seats and that, therefore, Superdome complies with Section 4.33.3 of the 1991 ADAAG in this regard. Additionally, in Accessible Stadiums, the DOJ defined a “comparable line of sight” to allow for a person using a wheelchair to see the playing surface between the heads and over the shoulders of the person standing in the row immediately in front and over the heads of the persons standing two rows in front.385 Mr. Terry testified that both wheelchair users in Row 36 and standing Trial Transcript, March 2, 2020, James Terry, p. 247–50; Rec. Doc. 179-14 at 2. Plaintiff’s Exhibit 14 shows that comparable standing can see 98% of the field. See id. Mr. Terry testified that this number was in error, and the correct figure is 91%. See Trial Transcript, March 2, 2020, James Terry, p. 229. 381 Trial Transcript, March 2, 2020, James Terry, p. 248 (“It also shows the shoulders, but the shoulders don't block -- the shoulders don't block the -- any of the field, so that's what the black line is below there.”); Trial Transcript, March 3, 2020, James Terry, pp. 331–32 (“this is the lines of sight in Section 114, and you did above the heads and then above the shoulders for both the wheelchair user and the comparable standing spectators. Both of them can see the entire field above the shoulders of the row in front of them, correct? A. That's correct.”). 382 383 Trial Transcript, March 3, 2020, Mark Mazz, p. 407. 384 Trial Transcript, March 3, 2020, Mark Mazz, p. 369. 385 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. 63 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 64 of 131 spectators in Row 35, can see the entire playing field over the shoulders and between the heads of persons standing one row in front of them (Row 35 and Row 34, respectively). 386 Mr. Mazz concluded that the sight lines for a wheelchair user in Row 36 was comparable, and in fact, “almost identical” to the sight lines of a standing spectator in Row 35.387 Accordingly, both experts agree that the sightlines to the playing field from Row 36 comply with the standard set by the Accessible Stadiums guideline. Accordingly, the Court concludes that the sightlines from the accessible seats in Row 36 are comparable to the sightlines from nonaccessible seats and that, therefore, Superdome complies with Section 4.33.3 of the 1991 ADAAG in this regard. Even if the Court were to find that the Superdome did not comply with Section 4.33.3 of the 1991 ADAAG, the 2010 ADAAG would apply in making the Superdome accessible.388 Therefore, while the sightlines in the Superdome must offer comparable lines of sight to accessible and nonaccessible seats, consistent with the mandate in Section 4.33.3 of the 1991 ADAAG, the Court will utilize the 2010 standards as a barometer. Section 802.2.2 of the 2010 ADAAG addresses lines of sight over standing spectators.389 Section 802.2.2 provides “[w]here standing spectators are provided lines of sight over the shoulders and between the heads of spectators standing in the first row in front of their seats, spectators seated in wheelchair spaces shall be afforded lines of sight over the shoulders and 386 Trial Transcript, March 2, 2020, James Terry, p. 228; Trial Transcript, March 3, 2020, James Terry, pp. 387 Trial Transcript, March 3, 2020, Mark Mazz, p. 349. 311–12. 28 C.F.R. § 36.406(a)(5)(ii) (“Newly constructed or altered facilities or elements covered by §§ 36.401 or 36.402 that were constructed or altered before March 15, 2012 and that do not comply with the 1991 Standards shall, on or after March 15, 2012, be made accessible in accordance with the 2010 Standards.”). 388 389 2010 ADAAG at § 802.2.2.2. 64 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 65 of 131 between the heads of standing spectators in the first row in front of wheelchair spaces.” 390 Mr. Terry testified that both wheelchair users in Row 36 and standing spectators in Row 35, can see the entire playing field over the shoulders and between the heads of persons standing one row in front of them (Row 35 and Row 34, respectively).391 Mr. Mazz concluded that the sight lines for a wheelchair user in Row 36 was comparable, and in fact, “almost identical” to the sight lines of a standing spectator in Row 35.392 Accordingly, both experts agree that the line of sight from Row 36 of the 100 Level of the Superdome complies with Section 802.2.2 of the 2010 ADAAG. Accordingly, the Court concludes that spectators seated in wheelchair spaces in Row 36 are afforded lines of sight over the shoulders and between the heads of standing spectators in the first row in front of wheelchair spaces and that, therefore, Superdome complies with Section 802.2.2 of the 2010 ADAAG in this regard. Thus, after determining the applicable standards and interpretations, and reviewing the evidence presented at trial, the Court finds that the sightlines to the playing field from the accessible seats in Row 36 of the 100 Level are comparable to the sightlines from nonaccessible seats and, therefore, the Superdome complies with both the 1991 ADAAG and 2010 ADAAG in this regard. b. Aerial play and the Jumbotron Next, the Court addresses the sightlines to the Jumbotron and aerial play from the accessible seats in Row 36 of the 100 Level. There is no dispute that patrons can see the Jumbotron and aerial play from Row 1. Therefore, this analysis is limited to Row 36. 390 Id. 391 Trial Transcript, March 2, 2020, James Terry, p. 228; Trial Transcript, March 3, 2020, James Terry, pp. 392 Trial Transcript, March 3, 2020, Mark Mazz, p. 349. 311–12. 65 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 66 of 131 A. The Jumbotron Plaintiff testified that from his seat in Row 36, he could not see the field, aerial gameplay, including long passes or punts, or the “big scoreboards.”393 Alan Freeman, testified that the concrete overhang obstructs the view of the aerial plays and the Jumbotron for wheelchair users in Row 36 and able-bodied patrons in Row 35.394 The Court finds that Section 4.33.3 of the 1991 ADAAG, does not apply to scoreboards such as the Jumbotron. In the context of alterations to assembly areas, such as the Superdome, the regulations refer specially to a movie screen, not all screens generally.395 While the 1991 ADAAG, the TAM, and the 1994 Supplement are silent as to the main focal point of the applicable line of sight, Accessible Stadiums explicitly provides that “[a] comparable line of sight . . . allows a person using a wheelchair to see the playing surface . . . .”396 Accordingly, the regulations and DOJ guidance suggest that the pertinent line of sight is to the main focal point of the assembly, here the playing field. Even if the Court were to find that Section 4.33.3 of the 1991 ADAAG applied to the Jumbotron, Section 4.33.3 requires only a comparable sightline. Similar or identical information to that displayed on the Jumbotron is also provided on auxiliary monitors located throughout the Superdome, albeit on smaller screens.397 Additionally, the comparability standard of Section 4.33.3 requires that a stadium provide sightlines to people with physical disabilities that are 393 Trial Transcript, March 2, 2020, Shelby Bailey, p. 192. 394 Trial Transcript, March 2, 2020, Alan Freeman, p. 172. 395 See 28 C.F.R. § 36.406(f). 396 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. (emphasis added). 397 Trial Transcript, March 3, 2020, James Terry, p. 309. 66 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 67 of 131 similarly unobstructed to the sightlines provided to the general public. As Alan Freeman testified, many patrons sitting in nonaccessible seats in the 100 Level are similarly unable to see the Jumbotron.398 In fact, the last eight rows of patrons are unable to view the Jumbotron due to the concrete overhang.399 Accordingly, Plaintiff has not shown that Defendants violated the sightline requirement as it relates to the Jumbotron. B. Aerial play Next, the Court addresses the sightlines from Row 36 to the aerial play. As a preliminary matter, SMG argues that Section 4.33.3 does not apply to aerial play.400 However, the Court finds this argument unavailing. As discussed above, the regulations and DOJ guidance suggest that the pertinent line of sight is to the main focal point of the assembly, here the playing field. The Court interprets “playing field” to refer not to the physical field upon which the game is being played, but to the actual game which is being played on the field. In other words, the regulations are designed to ensure that disabled individuals have comparable sightlines to the main focal point of the assembly area. Nobody buys tickets to a football game to simply observe the physical field itself; they go to watch the game of football. And the game of football involves an aerial component, in which the ball travels high into the air on long passes and punts. Accordingly, the Court finds that Defendants must be provide comparable lines of sight to aerial plays. Plaintiff testified that from his seat in Row 36, he could not see the field, aerial gameplay, 398 Trial Transcript, March 2, 2020, Alan Freeman, pp. 148, 170 –71. 399 Trial Transcript, March 2, 2020, Alan Freeman, pp. 148, 170 –71. 400 Rec. Doc. 174 at 71. 67 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 68 of 131 including long passes or punts, or the “big scoreboards.”401 Mr. Terry testified that a spectator in Row 36 can only see the early part of the flight of a punt, kick and long pass.402 Mr. Mazz testified that to view aerial play, a patron must be able to see approximately 150 feet above the center of the field.403 Alan Freeman, testified that the concrete overhang obstructs the view of the aerial plays for wheelchair users in Row 36.404 However, Alan Freeman also testified that patrons in the first several rows of nonaccesible seating in front of Row 36 encounter the same sightline barriers to aerial play.405 Both Mr. Mazz and Mr. Terry agreed that all patrons in the last three to four rows of the 100 Level cannot see aerial gameplay due to the concrete overhang.406 Here, the Court finds that the lines of sight to aerial play from the Row 36 accessible seating provide wheel chair users lines of sight comparable to those for members of the general public. The Court notes that because the obstruction is not standing spectators, but the concrete overhang, the 1994 Supplement and Accessible Stadiums are of limited usefulness in analyzing the sightline requirements to aerial play.407 As discussed above, the Fifth Circuit interpreted the phrase “lines of sight” to refer to 401 Trial Transcript, March 2, 2020, Shelby Bailey, p. 192. 402 Trial Transcript, March 2, 2020, James Terry, p. 239. 403 Trial Transcript, March 3, 2020, Mark Mazz, pp. 392–93. 404 Trial Transcript, March 2, 2020, Alan Freeman, p. 172. 405 Trial Transcript, March 2, 2020, Alan Freeman, p. 171; Trial Transcript, March 2, 2020, Alan Freeman, p. 148. 406 Trial Transcript, March 3, 2020, James Terry, p. 291 (opining that a wheelchair user would need to move to Row 32 to see “everything”); Trial Transcript, March 3, 2020, Mark Mazz, pp. 393–94 (opining that “if you move forward three rows and you were -- and once you move forward three rows, you can actually drop the elevation of the wheelchair. seats down to 21 inches and at that point, you can see up to a vertical view up to 170 feet. So you can see the highest of the high punts. You'll be able to see the aerial play.”). 407 In the 1994 Supplement, the DOJ interpreted Section 4.33.3 to require wheelchair users have lines of sight over spectators who stand. In Accessible Stadiums, the DOJ defined a “comparable line of sight” to allow for a person using a wheelchair to see the playing surface between the heads and over the shoulders of the person standing in the row immediately in front and over the heads of the persons standing two rows in front. 68 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 69 of 131 “unobstructed views.”408 Accordingly, Section 4.33.3 requires that a facility must provide sightlines to people with physical disabilities that are similarly unobstructed to the sightlines provided to the general public. Here, the accessible seating in Row 36 has the same obstruction, the concreate overhang, to aerial play as the next several rows on nonaccesible seating in the 100 Level.409 Accordingly, the Court concludes that the sightlines from accessible seats to aerial play are comparable to the sightlines from nonaccessible seats and that, therefore, the Superdome complies with Section 4.33.3 of the 1991 ADAAG in this regard. ii. Whether there is a sightline obstruction at Level 100, Row 1 The Row 1 seating for wheelchair users is located on a “step-down” in that the deck is a few inches lower to the ground than the front seating for able-bodied patrons.410 Plaintiff testified that he sat in Row 1 during a Saints game, but because the seats were directly behind the players, and because he could not see over the players, he could not see the field.411 Plaintiff’s brother, Thomas Russell Bailey, who sat with Plaintiff during Saints games, testified that the Row 1 seats were not very good because the field was not visible due to the players standing on the sideline.412 Plaintiff’s expert, Mr. Terry, testified that the Row 1 seating contains sightline issues because football players standing on the field block the view of the field.413 Specifically, Mr. Terry testified that wheelchair users on the lowered platforms on Row 1 could see none of the field over 408 Lara, 207 F.3d at 788–89. 409 Trial Transcript, March 2, 2020, Alan Freeman, p. 171; Trial Transcript, March 2, 2020, Alan Freeman, 410 Trial Transcript, March 2, 2020, Alan Freeman, p. 145. 411 Trial Transcript, March 2, 2020, Shelby Bailey, pp. 203, 215. 412 Trial Transcript, March 2, 2020, Thomas Russell Bailey, p. 202. 413 Trial Transcript, March 2, 2020, James Terry, pp. 233–35. p. 148. 69 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 70 of 131 the tops of the heads of average height people standing on the sidelines while comparable nondisabled standing spectators could see 69% of the field over the heads of people in the front row.414 Mr. Terry used a standing spectator in Row 4 as the comparable spectator, which is the row immediately behind wheelchair users.415 Mr. Terry testified that wheelchair users in Row 1 can see 57% of the field and standing spectators in Row 4 can see 80% of the field over the shoulders and between the heads of players standing on the sidelines.416 Based on this, Mr. Terry concluded that wheelchair users in Row 1 do not have comparable lines of sight to those provided for the spectators sitting immediately behind them.417 Defendants’ expert, Mr. Mazz, agreed that all Row 1 seats along the sidelines are going to have “100 percent” obstructed views due to the players standing in front of those seats.418 However, Mr. Mazz opined that while Row 1 seats do not offer views of the field, they do offer other amenities that patrons may be purchasing those tickets for (for example, being able to interact with the players before the game).419 Mr. Mazz also testified that while wheelchair users in the front row can see none of the field over the heads of the players in front of them, patrons in Row 15 can only see 31% of the field.420 Mr. Mazz opined that patrons can only expect to see the entire 414 Trial Transcript, March 2, 2020, James Terry, p. 235. 415 Trial Transcript, March 3, 2020, James Terry, pp. 339–40. 416 Trial Transcript, March 2, 2020, James Terry, p. 235; Rec. Doc. 179-14 at 1. 417 Trial Transcript, March 2, 2020, James Terry, p. 236. Trial Transcript, March 3, 2020, Mark Mazz, p. 381 (“There are no good seats on the sidelines in the front row. You're going to be blocked wherever you are. If you're in a wheelchair, you're going to be blocked 100 percent by the players in front of you.”); id. at 373 (“the persons in wheelchairs see absolutely none of the field when trying to see over the heads of the players in front of them.). 418 Trial Transcript, March 3, 2020, Mark Mazz, p. 381 (“They can't but they can say hi to players. There's interaction between people in the sidelines either before the game or what's going on. There are other reasons people want to sit in the front row. It's not going to be a good seat to see. It just won't be.”). 419 Trial Transcript, March 3, 2020, Mark Mazz, p. 393 (“[T]he persons in wheelchairs see absolutely none of the field when trying to see over the heads of the players in front of them. The persons in Row 15, front row, which 420 70 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 71 of 131 field around Row 18.421 Based on the evidence presented at trial, Defendants are in violation of Section 4.33.3 of the 1991 ADAAG, which requires “people with physical disabilities [be provided] a choice of admission prices and lines of sight comparable to those for members of the general public.”422 Preliminarily, the Court notes that the 1994 Supplement, the Accessible Stadiums guidelines and the 2010 ADAAG are inapplicable to the sightline analysis at Row 1, because those standards concern standing spectators in front of accessible seating, and of course in the front row, there are no spectators in front of the accessible seating.423 Mr. Terry testified that wheelchair users on the lowered platforms on Row 1 could see none of the field over the tops of the heads of average height people standing on the sidelines while comparable non-disabled standing spectators could see 69% of the field over the heads of people in the front row.424 Mr. Terry testified that wheelchair users in Row 1 can see 57% of the field and standing spectators in Row 4 can see 80% of the field over the shoulders and between the heads of players standing on the sidelines.425 Mr. Mazz also I thought was the closest comparable to that area, can only see 31 percent of the field over the heads of the football players. It's -- you're not going to be sitting there in that front row to see the game. There's just too much of the field blocked. You've got the go back up to almost Row 18 before you can see the entire field.”). 421 Trial Transcript, March 3, 2020, Mark Mazz, p. 393. 422 1991 ADAAG at § 4.33.3. 423 In the 1994 Supplement, the DOJ interpreted Section 4.33.3 to require wheelchair users lines of sight over spectators who stand. See Title III Technical Assistance Manual 1994 Supplement (1994), https://www.ada.gov/taman3up.html. Because there are no spectators in front of wheelchair users in Row 1, it is inapplicable to the present inquiry. Similarly, in Accessible Stadiums, the DOJ defined a “comparable line of sight” to allow for a person using a wheelchair to see the playing surface between the heads and over the shoulders of the person standing in the row immediately in front and over the heads of the persons standing two rows in front. Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. While “persons” is more general than “spectators” and could be read to include players and coached, the explicit reference to rows implies that “persons” refers to other spectators sitting or standing in rows in the facility. Accordingly, both the 1994 Supplement and Accessible Stadiums, do not offer additional guidance to the proper interpretation of “comparable line of sight” as it relates to Row 1. 424 Trial Transcript, March 2, 2020, James Terry, p. 235. 425 Trial Transcript, March 2, 2020, James Terry, p. 235; Rec. Doc. 179-14 at 1. 71 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 72 of 131 testified that while wheelchair users in the front row can see none of the field over the heads of the players in front of them, patrons in Row 15 can only see 31% of the field.426 As discussed above, the Fifth Circuit interpreted the phrase “lines of sight” to refer to “unobstructed views.”427 Accordingly, Section 4.33.3 requires that a facility must provide sightlines to people with physical disabilities that are similarly unobstructed to the sightlines provided to the general public. As Mr. Terry’s measurements show, this is not the case at Row 1 of the Superdome. Accordingly, the Court finds that the sightlines for people with physical disabilities are not comparable to the sightlines of the general public and therefore, the Superdome is in violation of Section 4.33.3 of the 1991 ADAAG. However, as explained below, it would be virtually impossible to make the 100 Level accessible. Therefore, the Court finds that the 100 Level provides the maximum extent of accessibility that is feasible given the structural limitations of the facility. iii. Whether Defendants violated the horizontal and vertical dispersion requirements of the ADA Preliminarily, the Court notes that Plaintiff does not appear to be pursuing a claim with respect to the number of accessible seats in the 100 Level; rather Plaintiff appears to be arguing that the total number of wheelchair accessible seats in the Superdome as a whole falls short of the regulatory requirement.428 However, the number of accessible seats impacts the dispersion requirements discussed below. Accordingly, the Court addresses the requirements for number of Trial Transcript, March 3, 2020, Mark Mazz, p. 393 (“the persons in wheelchairs see absolutely none of the field when trying to see over the heads of the players in front of them. The persons in Row 15, front row, which I thought was the closest comparable to that area, can only see 31 percent of the field over the heads of the football players. It's -- you're not going to be sitting there in that front row to see the game. There's just too much of the field blocked. You've got the go back up to almost Row 18 before you can see the entire field.”). 426 427 Lara, 207 F.3d at 788–89. 428 Rec. Doc. 172 at 20–22 (addressing “Overall Seat Count” and analyzing the Superdome as a whole). 72 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 73 of 131 seats. The Court notes that “assembly area” is defined as “[a] building or facility, or portion thereof, used for the purpose of entertainment, educational or civic gatherings, or similar purposes. For the purposes of these requirements, assembly areas include, but are not limited to, classrooms, lecture halls, courtrooms, public meeting rooms, public hearing rooms, legislative chambers, motion picture houses, auditoria, theaters, playhouses, dinner theaters, concert halls, centers for the performing arts, amphitheaters, arenas, stadiums, grandstands, or convention centers.”429 Here, the Court focuses on just the 100 Level, the portion of the facility subject to the alteration requirement. At the 100 Level, there are presently 25,460 seats.430 Presently, there is a total of 236 wheelchair accessible seats in the 100 Level.431 Section 4.1.3(19) of the 1991 ADAAG provides that in places of assembly with fixed seating accessible wheelchair locations if the capacity of seating in the assembly area is over 500 6 wheelchair locations, plus 1 additional space for each total seating capacity increase of 100, are required.432 Section 221.2.1.1 of the 2010 ADAAG provides that if there is more than 5001 seats in an assembly area, 36 wheelchair spaces, plus 1 for each 200, or fraction thereof, over 5000, is required.433 Here, the number of accessible seats in the 100 Level satisfies the requirements of Section 429 2010 ADAAG at § 106.5 (emphasis added). 430 Parties did not contest this fact. Rec. Doc. 163 at 5. 431 Parties did not contest this fact. Id. 432 1991 ADAAG at § 4.1.3(19) (“In places of assembly with fixed seating accessible wheelchair locations shall comply with 4.33.2, 4.33.3, and 4.33.4 and shall be provided consistent with the following table: Capacity of Seating in Assembly Areas . . . over 500[,] . . . Number of Required Wheelchair Locations . . . 6, plus 1 additional space for each total seating capacity increase of 100.”). 433 2010 ADAAG at § 221.2.1.1. 73 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 74 of 131 221.2.1 of the 2010 ADAAG. As with sightlines, the Court finds that the 1991 ADAAG, and specifically Section 4.33.3 applies. However, to calculate the total required number of wheelchair accessible seats, and the distribution of those seats, the Court will utilize Section 221.1 of the 2010 ADAAG because if the Court finds that the Superdome does not comply with 1991 ADAAG dispersion requirements, the 2010 ADAAG requirement would now apply.434 When the number of wheelchair spaces in an assembly area exceeds 5001, Section 221.2.1 of the 2010 ADAAG requires 36 wheelchair spaces plus 1 for each 200 over 5000.435 Here, the 100 Level has 25,460 seats, but only 17,118 seats were altered as part of the 2010 Renovations. 436 Accordingly, 139 wheelchair spaces are required.437 The 100 Level presently has 236 wheelchair spaces.438 Accordingly, the 236 accessible seats resulting from 2010 Renovations comply in number with the applicable ADAAG standards for alterations. Therefore, the Court turns to the issue of whether Defendants violated the horizontal and vertical dispersion requirements of the ADA. Section 4.33.3 of the 1991 ADAAG sets forth the following with respect to horizontal and vertical dispersion: Placement of Wheelchair Locations. Wheelchair areas shall be an integral part of any fixed seating plan and shall be provided so as to provide people with physical disabilities a choice of admission prices and lines of sight comparable to those for members of the general public. They shall adjoin an accessible route that also serves Landis, 2019 WL 7157165 at *18 (internal citations omitted) (“In calculating the total required number of accessible seats, and the proportional distribution of those seats, the Court will utilize Section 221.1 of the 2010 ADAAG’s calculations . . . The Court utilizes the more recent calculations set forth in Section 221.1 of the 2010 ADAAG because even were T-Mobile Park not to comply with the 1991 ADAAG’s requirement, the 2010 ADAAG’s requirement would now apply. Thus, while in order to comply with the ADA’s requirements accessible seating in TMobile Park must be distributed according to Section 4.33.3’s mandate, the Court will utilize the current 2010 standards as a yardstick for the proper proportional representation that should be present in the stadium between accessible and nonaccessible seats.”). 434 435 2010 ADAAG at § 221.2.1. 436 Parties did not contest this fact. Rec. Doc. 163 at 5. 437 438 25,460 – 5000 = 20,460. 20,460 / 200 = 102.3. 102.3 + 36 = 138.3. Parties did not contest this fact. Rec. Doc. 163 at 5. 74 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 75 of 131 as a means of egress in case of emergency. At least one companion fixed seat shall be provided next to each wheelchair seating area. When the seating capacity exceeds 300, wheelchair spaces shall be provided in more than one location. Readily removable seats may be installed in wheelchair spaces when the spaces are not required to accommodate wheelchair users. EXCEPTION: Accessible viewing positions may be clustered for bleachers, balconies, and other areas having sight lines that require slopes of greater than 5 percent. Equivalent accessible viewing positions may be located on levels having accessible egress.439 This Court interprets Section 4.33.3 to have twin requirements: (1) accessible seating must be integral to a stadium’s seating plan, meaning that accessible seating is not entirely placed in one location and (2) people with physical disabilities must be given a choice of seating locations (i.e. horizontal and vertical distribution).440 However, the distribution requirement is qualified by two exceptions. First, accessible seats “shall adjoin an accessible route that also serves as a means of egress in case of emergency.”441 Second, seating “may be clustered for bleachers, balconies, and other areas having sight lines that require slopes of greater than 5 percent.”442 “The 5 percent slope exemption . . . permits only the clustering of seats.”443 This exemption has no impact on Section 4.33.3’s requirement to offer comparable lines of sight.444 The 2010 ADAAG has updated requirements for the horizontal dispersion of accessible 439 1991 ADAAG at § 4.33.3. Landis, 2019 WL 7157165 at *18 (internal citations omitted) (“Section 4.33.3 requires a vertical distribution that is ‘integral’ to the stadiums seating plan in a manner comparable to the general public. Specifically, Section 4.33.3’s command is that ‘[w]heelchair areas shall be an integral part of any fixed seating plan and shall be provided so as to provide people with physical disabilities a choice of ... lines of sight comparable to those for members of the general public.’ Thus, the requirement is for (1) integration within the seating plan (i.e. no placing all accessible seating in one location) and (2) comparable lines of sight (which here is also interpreted as horizontal and vertical distribution) that provide a choice of seating locations.”). 440 441 1991 ADAAG at § 4.33.3. 442 Id. 443 Lara, 207 F.3d at 789 n.5. 444 Id. 75 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 76 of 131 seats445 as well as the vertical dispersion of accessible seats.446 Specifically, Section 221.2.3 of the 2010 ADAAG provides: Wheelchair spaces shall provide lines of sight complying with 802.2 and shall comply with 221.2.3. In providing lines of sight, wheelchair spaces shall be dispersed. Wheelchair spaces shall provide spectators with choices of seating locations and viewing angles that are substantially equivalent to, or better than, the choices of seating locations and viewing angles available to all other spectators. When the number of wheelchair spaces required by 221.2.1 has been met, further dispersion shall not be required. EXCEPTION: Wheelchair spaces in team or player seating areas serving areas of sport activity shall not be required to comply with 221.2.3.447 Section 221.2.3.1 of the 2010 ADAAG provides that “[w]heelchair spaces shall be dispersed horizontally.”448 Horizontal dispersion of wheelchair spaces refers to the placement of spaces around the field of play.449 An exception is provided for “row seating, [in which] two wheelchair spaces shall be permitted to be located side-by-side.”450 Section 221.2.3.2 of the 2010 ADAAG provides that “[w]heelchair spaces shall be dispersed vertically at varying distances from the screen, performance area, or playing field. In 2010 ADAAG at § 221.2.3.1 (“Wheelchair spaces shall be dispersed horizontally.”). see also id. (“Horizontal dispersion of wheelchair spaces is the placement of spaces in an assembly facility seating area from sideto-side or, in the case of an arena or stadium, around the field of play or performance area.”). 445 Id. at § 221.2.3.2 (“Wheelchair spaces shall be dispersed vertically at varying distances from the screen, performance area, or playing field. In addition, wheelchair spaces shall be located in each balcony or mezzanine that is located on an accessible route.”). see also id. (“When wheelchair spaces are dispersed vertically in an assembly facility they are placed at different locations within the seating area from front-to-back so that the distance from the screen, stage, playing field, area of sports activity, or other focal point is varied among wheelchair spaces.”). The 2010 ADAAG’s vertical dispersion requirement includes an exception, which states that wheel chairs spaces are not required “in rows other than rows at points of entry to bleacher seating.” 2010 ADAAG at § 221.2.3.2 (“Points of entry to bleacher seating may include, but are not limited to, cross aisles, concourses, vomitories, and entrance ramps and stairs. Vertical, center, or side aisles adjoining bleacher seating that are stepped or tiered are not considered entry points.”). 446 447 Id. at § 221.2.3. 448 Id. 449 Id. 450 Id. 76 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 77 of 131 addition, wheelchair spaces shall be located in each balcony or mezzanine that is located on an accessible route.”451 The Advisory Comments state that “[w]hen wheelchair spaces are dispersed vertically in an assembly facility they are placed at different locations within the seating area from front-to-back so that the distance from the screen, stage, playing field, area of sports activity, or other focal point is varied among wheelchair spaces.”452 An exception to this provision provides “[i]n bleachers, wheelchair spaces shall not be required to be provided other than rows at points of entry to bleacher seating.”453 The caselaw on the distribution requirements is “sparse” as “[m]ost courts that have opined on the subject have merely held that there is a vertical distribution requirement.”454 However, courts that have considered these issues have generally “tempered the vertical distribution requirement by recognizing the practical limitations associated with accessible seating.”455 This is perhaps “[b]ecause wheelchair patrons make up only a small percentage of all spectators, there need not be wheelchair seating in every section of the arena, but there must be spaces scattered throughout a sufficiently representative number of sections in the seating bowl to provide 451 Id. at § 221.2.3.2. 452 Id. 453 Id. 454 Landis, 2019 WL 7157165 at * 18 (citing Paralyzed Veterans of Am. v. Ellerbe Becket Architects & Eng'rs, P.C., 950 F.Supp. 393, 404 (D.D.C. 1996) (“[d]ispersal requires a choice of various seating areas, good and bad, expensive and inexpensive, which generally matches those of ambulatory spectators”); Indep. Living Res. v. Oregon Arena Corp., 982 F.Supp. 698, 708, 709 (D. Or. 1997) (“DOJ interprets Standard 4.33.3 to require both vertical and horizontal dispersal, i.e., in large arenas and stadiums such as the Rose Garden the wheelchair locations must be distributed in a manner that approximates the overall distribution of seats in the facility”); Berry v. City of Lowell, No. 01-10694, 2003 WL 22050772, at *2 (D. Mass. May 30, 2003); Colorado Cross-Disability Coal. v. Colorado Rockies Baseball Club, Ltd., 336 F.Supp. 2d 1141, 1146 (D. Colo. 2004); Cerda v. Chicago Cubs Baseball Club, LLC, No. 17-9023, 2019 WL 4138943, at *8–9 (N.D. Ill. Aug. 30, 2019)). 455 Id. at * 19. 77 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 78 of 131 comparable choices.”456 In Paralyzed Veterans of America v. Ellerbe Becket Architects & Eng'rs, P.C., the court found that a newly built arena did not comply with Section 4.33.3 of the 1991 ADAAG because “almost every one” of the accessible seats were located in the end zone areas.457 In Colorado Cross-Disability Coal. v. Colorado Rockies Baseball Club, Ltd., the court determined that the wheelchair seats could not be clustered in specific areas of the stadium.458 The 2010 ADAAG provides that “[w]hen the number of wheelchair spaces required by 221.2.1 has been met, further dispersion shall not be required.”459 As discussed above, the number of accessible seats in the 100 Level satisfies the requirements of Section 221.2.1 of the 2010 ADAAG. Because “the number of wheelchair spaces required by 221.2.1 has been met, further dispersion [is] not . . . required.”460 However, even if further dispersion had been required, the Court finds that the 100 Level of the Superdome satisfies the dispersion requirements. The evidence shows that there is horizontal dispersion of ADA seating in the 100 Level of the Superdome. Horizontal dispersion of wheelchair spaces refers to the placement of spaces 456 Paralyzed Veterans of Am., 950 F.Supp. at 404; see also Indep. Living Res., 982 F.Supp. at 709 (“[w]hile absolute homogeneity is usually neither feasible nor required—since wheelchair users cannot navigate stairways or the narrow passage leading to a seat in the middle of a row—neither may the arena operator relegate most wheelchair users to the dark corners of the arena”); Cerda, 2019 WL 4138943, at *9 (“the 2010 Standards do not say where Accessible Seats must be located and do not require the Cubs to place ADA seats in the front row”). 457 950 F.Supp. 393, 404 (D.D.C. 1996) (interpreting the dispersal requirement of Section 4.33.3 of the 1991 ADAAG as requiring “a choice of various seating areas, good and bad, expensive and inexpensive, which generally matches those of ambulatory spectators. Furthermore, in order to comply with the other requirements of § 4.33.3, spaces with enhanced sightlines must be dispersed; a design which segregates the spaces with enhanced sightlines cannot comply, no matter how dispersed the spaces with unenhanced sightlines may be. Because an ambulatory patron may select a seat with an unobstructed view in any section of the arena, it is not “comparable” to force a wheelchair patron to choose between a good view and a good location. Because wheelchair patrons make up only a small percentage of all spectators, there need not be wheelchair seating in every section of the arena, but there must be spaces scattered throughout a sufficiently representative number of sections in the seating bowl to provide comparable choices.”). 458 336 F.Supp. 2d 1141 (D. Col. 2004). 459 2010 ADAAG at § 221.2.3. 460 Id. 78 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 79 of 131 around the field of play.461 The Advisory Comments to Section 221.2.3.1 of the 2010 ADAAG provides that accessible seats must be placed “around the field of play.”462 The Row 36 accessible seating wraps around the length of the sideline, thereby encircling, in part, the field of play.463 While there are no accessible seats in the endzones,464 the Court finds that providing accessible seating along the entire length of the sideline is sufficient to satisfy the horizontal dispersion requirements. Therefore, the accessible seating in the 100 Level complies with the horizontal dispersion requirements. The evidence also shows that there is vertictal dispersion of ADA seating in the 100 Level of the Superdome. Generally, the 1991 ADAAG requires a vertical distribution that is “integral” to the stadium’s seating plan.465 “A stadium, therefore, could not fulfill Section 4.33.3’s mandate by merely apportioning an equal amount of accessible seating within each of the stadium’s vertical tiers but then relegating those seats entirely to the rear of each of the tiers. For instance, because ambulatory patrons have the option to access front row seating, stadiums, at the very least, must also provide accessible front row seating for wheelchair patrons.”466 Here, the Superdome offers accessible seating in Row 1 and Row 36 of the 100 Level. As such, wheelchair users are not entirely relegated to one specific spot, but rather have the choice between sitting in the front row, or the back row. Generally, the 2010 ADAAG provides that wheelchair spaces must be placed at 461 Id. 462 Id. at § 221.2.3. 463 Trial Transcript, March 3, 2020, James Terry, pp. 338–39. 464 Trial Transcript, March 2, 2020, James Terry, p. 258. 465 1991 ADAAG at § 4.33.3. 466 Landis, 2019 WL 7157165 at *19. 79 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 80 of 131 varying distances from the playing field.467 Importantly, the 2010 ADAAG do not require that wheelchair seating be in any specific location, so long as distance from the seats to the field of play is varied.468 Here, the Court finds that the 100 Level of the Superdome complies with the vertical dispersion requirements because there are accessible seats at two distances from the field: Row 1 and Row 36 of the 100 Level. Therefore, there is vertical dispersion of wheelchair accessible seating in the 100 Level of the Superdome. In sum, the Court finds that the 100 Level of the Superdome fulfills the horizontal and vertical dispersion requirements of the ADAAG. iv. Whether the monitors violate the alteration requirement SMG, on behalf of the Board, placed television monitors on the underside overhang of the 200 Level, for patrons in the 100 Level.469 Mr. Terry testified that because the monitors are small and too few in number, they do not offer a comparable experience to the Jumbotron.470 Photographs of the monitors were also introduced into evidence.471 Plaintiff testified that he had difficulty watching the football game on the monitor because they were so small.472 The Court finds that Section 4.33.3 of the 1991 ADAAG, does not apply to the television monitors at issue. In the context of alterations to assembly areas, such as the Superdome, the regulations refer to a movie screen, not all screens generally. 473 While the 1991 ADAAG, the 467 2010 ADAAG at § 221.2.3.2. Cerda, 2019 WL 4138943, at *9 (“the 2010 Standards do not say where Accessible Seats must be located and do not require the Cubs to place ADA seats in the front row”). 468 469 Trial Transcript, March 2, 2020, Doug Thornton, pp. 137–38. 470 Trial Transcript, March 3, 2020, James Terry, pp. 240–41. 471 Rec. Docs. 179-13, 180-26. 472 Trial Transcript, March 2, 2020, Shelby Bailey, p. 212. 473 See 28 C.F.R. § 36.406(f). 80 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 81 of 131 TAM, and the 1994 Supplement are silent as to the main focal point of the applicable line of sight, Accessible Stadiums explicitly provides that “[a] comparable line of sight . . . allows a person using a wheelchair to see the playing surface . . . .”474 Accordingly, the regulations and DOJ guidance suggest that the pertinent line of sight is to the main focal point of the assembly, here the playing field. Even if the Court were to find that Section 4.33.3 of the 1991 ADAAG applied to the monitors, Section 4.33.3 requires only a comparable sightline. The comparability standard of Section 4.33.3 requires that a stadium provide sightlines to people with physical disabilities that are similarly unobstructed to the sightlines provided to the general public. Unlike Plaintiff’s other sightline claims, there is no suggestion that standing spectators obstruct wheelchair users’ view of the monitors. Furthermore, there is no suggestion that people with physical disabilities have any worse sightlines to the monitors than the sightlines offered to members of the general public. In fact, Plaintiff’s expert readily agreed that there is no difference between a wheelchair users’ ability to read the information on a monitor and the ability of a member of the general public sitting in the same area to read the same monitor.475 Accordingly, the Court finds that the monitors offer the same viewing experience to all patrons and that therefore, Plaintiff has not shown that Defendants violated the sightline requirements of the ADA as it relates to the monitors. 5. Whether it would be virtually impossible to make the 100 Level accessible As discussed above, Defendants were required to make any alterations “readily accessible” 474 Department of Justice, Accessible Stadiums 2 (1996), https://www.ada.gov/stadium.pdf. (emphasis added). 475 Trial Transcript, March 3, 2020, James Terry, p. 310. 81 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 82 of 131 to individuals with disabilities to the “maximum extent feasible.”476 Under this standard, the altered portion of the facility must comply fully with applicable accessibility standards and the ADAAG unless it is “virtually impossible” to do so.477 If compliance is virtually impossible, “the alteration shall provide the maximum physical accessibility feasible.”478 The phrase ‘to the maximum extent feasible’ . . . applies to the occasional case where the nature of an existing facility makes it virtually impossible to comply fully with applicable accessibility standards through a planned alteration. In these circumstances, the alteration shall provide the maximum physical accessibility feasible. Any altered features of the facility that can be made accessible shall be made accessible. If providing accessibility in conformance with this section to individuals with certain disabilities (e.g., those who use wheelchairs) would not be feasible, the facility shall be made accessible to persons with other types of disabilities (e.g., those who use crutches, those who have impaired vision or hearing, or those who have other impairments).479 On the question of what qualifies as “virtually impossible” under the ADA, Fifth Circuit case law is sparse. Accordingly, the Court has searched more broadly in an attempt to discern precisely when compliance is virtually impossible. In Roberts v. Royal Atl. Corp., the Second Circuit held that the requirement to make a facility accessible to the maximum extent feasible is not a cost benefit analysis in which the Court weighs the costs, financial or otherwise, of making the facility accessible against the benefits of such a change.480 Rather, it requires the facility be made accessible except where providing 28 C.F.R. § 36.402(c) (The “maximum extent feasible” standard only applies to “the occasional case where the nature of an existing facility makes it virtually impossible to comply” with accessibility standards). See also 28 C.F.R. § 35.151(b)(1). 476 477 Id. 478 Id. 479 28 C.F.R. § 36.402(c). 542 F.3d 363, 371 (2d Cir. 2008) (“Section 12183’s “maximum extent feasible” requirement does not ask the court to make a judgment involving costs and benefits . . . The statute and regulations require that such facilities be made accessible even if the cost of doing so—financial or otherwise—is high. Indeed, in promulgating the implementing regulations, the Department explicitly rejected suggestions that cost be considered with respect to this provision.”). 480 82 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 83 of 131 accessibility would be “virtually impossible” in light of the “nature of an existing facility.” 481 “Only if there is some characteristic of the facility itself that makes accessibility ‘virtually impossible,’ then, may the provision of access be excused. Even in such cases, accessibility must be provided for all types of disabilities for which nondiscrimination is possible.”482 Lastly, “because both the statute and regulations require that the alterations themselves be made to provide the maximum feasible accessibility, a court’s assessment of feasibility must be made with respect to the state of the facility before the alterations in question were made, rather than the facility’s post-alteration state.”483 In de la Rosa v. 597 Broadway Dev. Corp., a magistrate judge for the United States District Court for Southern District of New York found that a proposal to build a wheelchair accessible ramp was virtually impossible to achieve.484 The plaintiff, a wheelchair user, alleged that she was unable to access a building because it did not have a wheelchair ramp.485 Because the court found that the property underwent an alteration, the defendant was required to ensure access to the maximum extent feasible. In an apparent response to the plaintiff, the defendant engaged a licensed architect to design a permanent ramp, which was plaintiff’s preferred accommodation.486 However, the court found that the proposed ramp would cover a manhole cover and it would block more than half the width of a sidewalk.487 Additionally, avoidance of the manhole cover would 481 28 C.F.R. § 36.402(c). 482 Roberts, 542 F.3d at 372. 483 Id. 484 No. 13CV7999 (LAK) (MHD), 2015 WL 7351540 (S.D.N.Y. Aug. 4, 2015), report and recommendation adopted in part, No. 13-CV-7999 (LAK), 2015 WL 7308661 (S.D.N.Y. Nov. 19, 2015). 485 Id. at *2. 486 Id. at *3. 487 Id. at *14. 83 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 84 of 131 require the ramp to have a far steeper slope than is permitted by either the ADA or City rules. 488 The Court reasoned that both conditions would almost certainly be found inconsistent with public health and safety.489 Therefore, the Court held that the “defendant has made an adequate showing that utilizing the proposed permanent ramp in the face of specific regulatory requirements would be virtually impossible” and therefore granted summary judgement in favor of the defendant.490 The Court also found that the plaintiff’s proposed ramp design would be virtually impossible because it did not conform to ADA or municipal requirements, namely, that the ramp would extend even further across the sidewalk, the design did not include handrails, and had a slope higher than the maximum slope allowed under the applicable ADAAG.491 The court’s analysis in de la Rosa, demonstrates that “virtually impossible” is not analogous to technically impossible. Rather, it is more akin to unworkable given the current condition of the facility. Additionally, if the court finds that a proposed solution or accommodation would result in a different ADA or municipal violation, that is sufficient to establish virtual impossibility. In a similar case, Range v. 230 W. 41st St. LLC, a wheelchair user asserted claims under Title III of the ADA due to the alleged lack of access to a restaurant.492 The court first reasoned that reasonable jurors could find that three of the defendants’ modifications qualified as alterations.493 Nevertheless, the court concluded that the defendants were entitled to summary 488 Id. at *15. 489 Id. at *14. 490 Id. at *16. 491 Id. 492 No. 17 CIV. 149 (LAP), 2020 WL 3034800 (S.D.N.Y. June 5, 2020). 493 Id. at * 4. 84 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 85 of 131 judgment because “[n]o reasonable juror could conclude that the alleged alterations could have been done in a way that would have facilitated wheelchair access to the Store.” 494 Because “[t]he inability of wheelchair users to enter the Store derives entirely from the elevation difference between the Store’s floor and the outside sidewalk [and] has nothing to do with the [the] alleged alterations to the property . . . those alterations do not give rise to liability here.”495 The Superdome was built in 1975.496 This is, of course, fifteen years before the passage of the ADA and at a time when accessibility standards were just beginning to be addressed by new construction.497 None of those early standards addressed lines of sight.498 The Superdome was one of the first enclosed (i.e. completely indoor) stadiums in the country.499 To build something as large as the Superdome, and maintain a roof overheard, the design was compacted, meaning that the seating tiers are stacked on top of each other.500 This compact design and stacked-tier layout creates sightline problems from various seating locations within the Superdome, most notably with respect to the last few rows of the 100 Level beneath the concrete overhang that supports the 200 Level. The Court finds that achieving comparable lines of sight to aerial play from the last several 494 Id. at * 5. 495 Id. 496 Parties did not contest this fact. Rec. Doc. 163 at 4. 497 Trial Transcript, March 3, 2020, Mark Mazz, p. 371. 498 Trial Transcript, March 3, 2020, Mark Mazz, p. 371. 499 Trial Transcript, March 3, 2020, Mark Mazz, p. 373. Trial Transcript, March 3, 2020, Mark Mazz, p. 373 (“The Superdome, I think, is the second stadium in the country to be covered, completely indoors for something this massive. And to that end, it's compacted. It's huge, but it's compacted with the way they stack their tiers in there and put the seats together. So it makes it particularly difficult to add the accessible wheelchair spaces in place and create the same lines of sight and viewing angles for persons in wheelchairs.”). 500 85 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 86 of 131 row of the 100 Level would be virtually impossible. To view aerial play, a patron must be able to see approximately 150 feet above the center of the field.501 Both experts agreed that all patrons in the last three to four rows of the 100 Level cannot see aerial gameplay due to the concrete overhang.502 Therefore, the wheelchair accessible seats in Row 36 would need to be moved forward at least three to four rows for wheelchair users to view aerial gameplay. Here, the Court finds there is no feasible way to move wheelchair spaces forward closer to the middle of the 100 Level. Defendants’ expert testified that moving 14 wheelchair accessible seats forward in the section at the fifty-yard-line—where the overhang is the shallowest, making it the easiest place to achieve vertical sightlines—would result in a loss of 132 seats in that one section.503 Mr. Mazz testified that this would result in a loss of close to a half a million dollars in yearly revenue.504 As the seating moves away from the 50 yard line and closer to the endzone, the depth of the overhang increases and therefore, so does the number of seats Defendants would need to eliminate in those sections.505 Defendants’ expert estimated that in the section of the corners of the Superdome, where the overhang is deepest, 20% of the seats may need to be eliminated in order to move Row 36 forward to afford wheelchair users sightlines to aerial play.506 Plaintiff also suggested removing Row 35 entirely and “moving” Row 36 forward so that 501 Trial Transcript, March 3, 2020, Mark Mazz, pp. 412–13. 502 Trial Transcript, March 3, 2020, James Terry, p. 311 (opining that a wheelchair user would need to move to Row 32 to see “everything”); Trial Transcript, March 3, 2020, Mark Mazz, pp. 413–14 (opining that “if you move forward three rows and you were -- and once you move forward three rows, you can actually drop the elevation of the wheelchair. seats down to 21 inches and at that point, you can see up to a vertical view up to 170 feet. So you can see the highest of the high punts. You'll be able to see the aerial play.”). 503 Trial Transcript, March 3, 2020, Mark Mazz, pp. 413–14. 504 Trial Transcript, March 3, 2020, Mark Mazz, p. 415. 505 Trial Transcript, March 3, 2020, Mark Mazz, pp. 414–15. 506 Trial Transcript, March 3, 2020, Mark Mazz, p. 415. 86 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 87 of 131 row is entirely accessible seating. First, as Plaintiff’s expert admitted, this would not fix the sightline problems as to aerial play.507 Defendants’ expert agreed that moving one row forward would not result in enough of vertical sightline above the field to view aerial play.508 Accordingly, the Court finds that it is virtually impossible to provide comparable lines of aerial play to the last several rows of the 100 Level, and that the Superdome provides the maximum extent of accessibility that is feasible given the structural limitations of the existing facility. Furthermore, the Court finds that it is virtually impossible for a Row 1 sideline accessible seat to have a comparable view of the playing field to the view of standing spectators in the 100 Level. As discussed above, all Row 1 seats, including nonaccessible seats, suffer from sightline obstructions due to the personnel on the field.509 The Row 1 sideline seats, which is where the wheelchair accessible seats are currently located, are seated immediately behind the player bench. Therefore, Plaintiff proposed two possible solutions to the sightline issues: (1) moving the accessible seats closer to the center of the 100 Level so a patron in a wheelchair is vertically high enough to see over the player bench and (2) moving the Row 1 seats down closer to the endzone, between the endzone and the 30-yard line, so that the player bench is not directly in front of the seats.510 Within the 100 Level, patrons sitting in the center of each section, in and around Row 18, have the best seating when it comes to sightlines. They are seated far enough from the front row that they can see over the heads of the players and coaches standing on the field in front of them, 507 Trial Transcript, March 3, 2020, James Terry, p. 264. 508 Trial Transcript, March 3, 2020, Mark Mazz, p. 413. 509 Trial Transcript, March 3, 2020, Mark Mazz, p. 380. 510 Trial Transcript, March 2, 2020, James Terry, pp. 260–65. 87 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 88 of 131 but their aerial view isn’t obstructed by the concrete overhang. 511 For these reasons, Plaintiff argues the accessible seating should be placed in the center of the stadium section. Unfortunately, there are several complications that arise from affording wheelchair users seats in the center of a section. Mr. Mazz explained the logistics of putting wheelchair seats in the center of a section, and how that decision impacts the rows around it. A wheelchair user’s eyesight is 47.5 inches off the ground, whereas a comparable standing spectator’s eyesight is 63.5 inches off the ground. 512 To make up this 16-inch difference, the accessible seats must be raised in height. But, for every 6 inches the accessible seating is raised, an additional row of seating is blocked.513 So, for example, raising the height of the accessible seating by 30 inches would block the five rows immediately behind the accessible seats. Therefore, reserving the center of a section for accessible seats would monopolize a substantial portion of the 100 Level and significantly decrease the seating capacity. Additionally, a design team would face significant hurdles in putting accessible seating in the middle of a section.514 In addition to the standard challenges that come with building accessible seating on top of existing construction, the design team would need to figure out an ADAcompliant way to get wheelchair patrons to their seats; this may require the use of an elevator or a steep ramp.515 More importantly, placing wheelchair seats in the center of a section could pose a threat to the safety of all patrons in the event of an emergency. A judge in the United States District Court for the District of Columbia was persuaded by a defendant’s argument in support of its 511 Trial Transcript, March 3, 2020, Mark Mazz, pp. 393–97. 512 Trial Transcript, March 3, 2020, Mark Mazz, pp. 395–96. 513 Trial Transcript, March 3, 2020, Mark Mazz, p. 397. 514 Trial Transcript, March 3, 2020, Mark Mazz, p. 405. 515 Trial Transcript, March 3, 2020, Mark Mazz, p. 405. 88 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 89 of 131 choice to retain wheelchair seating in the back of a theater rather than dispersed throughout that “the presence of a wheelchair and its occupant in the midst of able-bodied patrons in fear for their own safety could impede a mass exodus of the theater in the case of an emergency.”516 Defendants’ expert, Mr. Mazz testified that it would not be possible to put accessible seating in Row 18.517 Mr. Mazz stated that, with a tightly designed, existing building, it is difficult if not impossible to put wheelchair accessible seating in the center of a section when considering all other factors, including maintaining paths of travel to the seats and creating vertical dispersion.518 In sum, the Court finds that it would be virtually impossible to locate wheelchair accessible seating in the center of a section. Plaintiff’s second solution is to move the Row 1 seats to between the endzone and the 30yard line.519 Plaintiff primarily relies of the testimony of Brad McWhirter, a member of the architect team involved with current renovations at the Superdome and the 2006 repairs to the Superdome.520 Mr. McWhirter testified that presently, there is no accessible route to the Row 1 seats between the end zone and the 30-yard line.521 Mr. McWhirter testified that to install an accessible route to these seats, a T-shaped vomitory would need to be installed to create an egress to the accessible seats.522 Mr. Mazz confirmed that a new vomitory would be necessary because 516 Fiedler v. Am. Multi-Cinema, Inc., 871 F.Supp. 35, 39 (D.D.C. 1994). Trial Transcript, March 3, 2020, Mark Mazz, p. 394 (“I thought I just talked about that with trying to enter a vomitory in the center of the seating area, trying to connect that to an accessible route back to where -- somewhere between the two levels, creating the vertical circulation, not disrupting all the stuff that goes on below it, the -- it's a nightmare trying to make all of that work and I'm not sure you can at that point.”). 517 518 Trial Transcript, March 3, 2020, Mark Mazz, p. 394. 519 Rec. Doc. 172 at 25. 520 Trial Transcript, March 3, 2020, Brad McWhirter, p. 457. 521 Trial Transcript, March 3, 2020, Brad McWhirter, p. 458. 522 Trial Transcript, March 3, 2020, Brad McWhirter, pp. 460–61. 89 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 90 of 131 the distance from the existing vomitory to the new Row 1 seats would exceed the maximum distance allowed by the building code for a path of egress.523 Mr. McWhirter testified that such an installation would result in a reduction of seats.524 Mr. McWhirter testified that currently, there are not bathrooms nor concessions to service any such accessible route, so Defendants would either have to tie the new vomitory to the existing Bunker Club expansion, or create new amenities for this section.525 The Court finds that this proposal would not necessarily solve the sightline problems at Row 1. First, the Court notes that Plaintiff’s expert did not analyze the sightlines from the proposed location between the endzone and 30-yard line.526 Without line of sight measurements from this alterative location, the Court cannot reliably conclude that moving the Row 1 seats closer to the endzone would achieve even better sightlines than the sightlines from the current Row 1 location, let alone result in ADAAG-compliant sightlines. Second, the Court notes that while the obstructions are of course more notable on the 50yard line, where a patron’s view is blocked by the players and coaching staff standing immediately in front of him, the sightlines are still not “good” as a spectator in Row 1 moves toward the endzone.527 When the play is immediately in front of a Row 1 patron sitting closer to the end zone, 523 Trial Transcript, March 3, 2020, Mark Mazz, pp. 375–76 (“The means of egress requirements for the building code require that you can't have a common path longer than 50 -- that's 75 feet before you split it into two means of egress. If you -- lengthening the existing route through the existing vomitory, I believe right now, to the accessible seat farthest from where you can make that decision is 60 feet. You're limited to another 15 feet. So you can't get to another section. You would have to provide another way out.”). 524 Trial Transcript, March 3, 2020, Brad McWhirter, p. 461. 525 Trial Transcript, March 3, 2020, Brad McWhirter, pp. 461, 469. 526 Trial Transcript, March 3, 2020, James Terry, pp. 303–044. 527 Trial Transcript, March 3, 2020, Mark Mazz, p. 381. 90 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 91 of 131 the on field personnel (camera crew, chain crew, media, etc.) would block the patron’s view.528 When the play is away from the patron (near the opposite endzone), the play would seemingly be blocked by the player bench.529 Because the personnel on the field is constantly changing, Row 1 patrons will almost always have a somewhat obstructed view of the playing field, regardless of where in the stadium those Row 1 seats exist.530 While putting accessible seats closer to the endzone would result in better sightlines than the current location of accessible seats on the sideline, it still would not result in a good viewing experience. Additionally, while the Row 1 accessible seats are located on a “step down,” the Court finds that even if the step down did not exist, or if the seats were six inches higher, patrons in these seats would still be unable to see the playing field.531 Simply put, Row 1 does not offer good views of the playing field. Accordingly, the Court finds that moving the Row 1 accessible seats from the 50-yard line to the space between endzone and the 30-yard line would not result in ADA compliance. Furthermore, the Court finds the alterations were made accessible to people with disabilities “to the maximum extent feasible.” The alterations to the 100 Level, and specifically Row 1, could not have been done in a way that would have facilitated unobstructed sightlines to Trial Transcript, March 3, 2020, Mark Mazz, p. 454 (“If the play is in front of you, you're not having the football players standing in front of you, but you do have the cheerleaders, you have the cameraman, you have the media, whoever else happens to be down in that area.”). 528 529 Trial Transcript, March 3, 2020, Mark Mazz, p. 454. Trial Transcript, March 3, 2020, Brad McWhirter, p. 462 (“When you're in the front row, you're -essentially, your encumbered view is whatever people that are on the actual field right in front of you or players, media, people with field access. It's essentially changing constantly during the game as the game moves up and down the field. So viewing straight ahead may be much different depending on where the actual action is, versus if it's on the opposite side of the field, you might be looking through more players or the bench. It just depends on where the action is on the field on how to judge those sight lines.”). 530 531 Trial Transcript, March 3, 2020, Mark Mazz, p. 376 (“Q. And does raising a wheelchair spaces up 6 inches make a difference? A. It doesn't make a difference. You still can't see a thing.”). 91 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 92 of 131 the playing field. The inability of wheelchair users to see the playing field and aerial play derives from the compact design and stacked-tier layout of the Superdome, as well as the natural dynamics of a professional football game, rather than any alteration to the stadium. Given those initial design choices, “the nature of [the] existing facility ma[de] it virtually impossible to comply fully with [the] accessibility standards through [the] planned alteration[s].”532 Accordingly, the Court finds that moving the Row 1 accessible seats from the 50-yard line to the space between endzone and the 30-yard line is neither possible nor would it result in ADA compliance. Because Defendants could not have made the Superdome accessible by altering the Row 1 seats, including by moving those seats to the center of the section or by moving those seats to between the 30-yard line and the endzone, those alterations do not give rise to liability. As part of the 2010 Renovations, Defendants added accessible seating in Row 1 and Row 36 of the 100 Level, which offered disabled patrons ease of entry and exit as well as access to concessions and restrooms. As discussed above, it would be virtually impossible to have wheelchair accessible seats in the middle rows of the 100 Level. This decision meant that disabled patrons would have certain sightline restrictions, in that disabled patrons would not have comparable sightlines to those offered to the general public. However, as Mr. Mazz testified, it is customary to put wheelchair accessible seating in the first and last row of the lower bowl of an older stadium undergoing an alteration.533 The Court finds that the Superdome provides the 532 28 C.F.R. § 36.402(c). 533 Trial Transcript, March 3, 2020, Mark Mazz, p. 391 (“Because it's an existing stadium, you have a lot of restrictions on where you can put things. If you wanted to try to come in somewhere in the center to provide somebody at, like, at Row 18, you're going to -- to the vomitory itself is going to take out a lot of seats above of that area, probably -- what I did say? Seven, seven to nine rows above that in that space. Also, you're going to have to figure out how to get to that level somewhere inside the stadium. So you're coming in above -- somewhere between the -- the 100 level concourse and the basement level below and all the existing things that may be in that place to get around that. It just becomes a virtual nightmare trying to figure it out and whether it's even possible to do. It just makes sense that when you're dealing with such restrictions at this point, you're putting the accessible seats in the back row and the front row when you can.”). 92 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 93 of 131 maximum extent of accessibility that is feasible given the structural limitations of the existing facility. E. Whether France violated the program access requirements of the ADA 1. Title II Plaintiff brings a claim against Defendant Kyle France, in his official capacity as Chairman of the Board of Commissioners of the LSED, for injunctive relief under Title II of the ADA. Because France is sued in his official capacity as Chairman of the Board of Commissioners of the LSED, the claim for injunctive relief against him is, in effect, a claim for injunctive relief against the LSED.534 Title II of the ADA provides: “[N]o qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.”535 Title II prohibits discrimination by public entities, which are defined as “any State or local government [or] any department, agency, special purpose district, or other instrumentality of a State or States or local government.”536 Accordingly, the Board is a public entity subject to the requirements of Title II. Additionally, the regulations implementing the ADA provide that Title II “applies to all services, programs, and activities provided or made available by public entities.”537 The guidance interpreting this section clarifies that “[a]ll governmental activities of public entities 534 See Kentucky v. Graham, 473 U.S. 159, 166–67 (1985) (“[A]n official-capacity suit is, in all respects other than name, to be treated as a suit against the entity. It is not a suit against the official personally, for the real party in interest is the entity.”) (emphasis in original). 535 42 U.S.C. § 12132. 536 Id. at § 12131(1)(A), (B). 537 28 C.F.R. § 35.102(a). 93 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 94 of 131 are covered, even if they are carried out by contractors.”538 Therefore, Saints football games at the Superdome qualify as an activity for which the Board is responsible, even though SMG is responsible for the operations of those games. Title II provides, “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.” 539 “To succeed on a claim under Title II of the ADA, a plaintiff must prove: ‘(1) that he has a qualifying disability; (2) that he is being denied the benefits of services, programs, or activities for which the public entity is responsible, or is otherwise discriminated against by the public entity; and (3) that such discrimination is by reason of his disability.’”540 “In addition to their respective prohibitions of disability-based discrimination, both the ADA and the Rehabilitation Act impose upon public entities an affirmative obligation to make reasonable accommodations for disabled individuals.”541 To establish the second element of his Title II claim, Plaintiff must show he was “denied the benefits of services, programs, or activities” for which the Board is responsible, or was “otherwise discriminated against” by the Board.542 2. Legal standard for program access As one basis for the second element of Plaintiff’s Title II claim, Plaintiff argues that France discriminated against him because the Superdome is not readily accessible to him.543 28 C.F.R. 538 28 C.F.R. pt. 35, app. B. 539 42 U.S.C. § 12132. 540 Wells, 460 F. App’x at 311 (quoting Hale, 642 F.3d at 499). 541 Bennett-Nelson v. La. Bd. of Regents, 431 F.3d 448, 454 (5th Cir. 2005). 542 Wells, 460 F. App’x at 311 (quoting Hale, 642 F.3d at 499). 543 Rec. Doc. 172 at 57–61. 94 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 95 of 131 § 35.150(a) provides: A public entity shall operate each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals with disabilities. The regulations do not “[n]ecessarily require a public entity to make each of its existing facilities accessible to and usable by individuals with disabilities.”544 The regulations define “facility” as “all or any portion of buildings, structures, sites, complexes, equipment, rolling stock or other conveyances, roads, walks, passageways, parking lots, or other real or personal property, including the site where the building, property, structure, or equipment is located.”545 Therefore, France is not required to make each portion of the Superdome readily accessible; the issue is whether the Superdome, when viewed in its entirety, is readily accessible. However, “[w]hile proving that particular barriers exist might not be sufficient to establish Title II liability, each barrier is a building block for a finding that the Stadium, viewed in its entirety, is not readily accessible.”546 i. New construction and alterations versus existing facilities As discussed above, the regulations distinguish between structures built prior to the Act taking effect in January 1992 (“existing facilities”) and facilities built or altered after January 1992 (“altered facilities”).547 A public entity’s existing facilities—those facilities constructed prior to the 1992 effective date that remain unaltered—need not be “accessible to and usable by individuals with disabilities.”548 Rather, for such facilities, a public entity need only provide program access, 544 28 C.F.R. § 35.150(a)(1). 545 Id. at § 35.104. 546 Pascuiti v. New York Yankees, 87 F.Supp. 2d 221, 224 (S.D.N.Y. 1999). 547 Lane, 541 U.S. at 531–32. 548 28 C.F.R. § 35.150(a)(1). 95 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 96 of 131 by “operat[ing] each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals with disabilities.”549 However, when an existing facility undergoes alterations after the 1992 effective date, more stringent architectural standards apply; then, the altered facilities must “be designed and constructed in such manner that the facility or part of the facility is readily accessible to and usable by individuals with disabilities. . . .”550 To be “readily accessible,” any part of a newly constructed or altered facility must be constructed in conformance with the relevant ADAAG. 551 In sum, existing facilities must satisfy the “program accessibility” standard whereas altered facilities must comply with the “maximum extent feasible” standard. Here, the Superdome was built in 1975, before the 1992 effective date.552 However, as discussed above, the 2010 Renovations constitute an alteration, and therefore triggered the “maximum extent feasible” standard. Because, the alteration regulations are confined to “the altered portions of the facility,” the ADA’s alteration standard applies only to the 100 Level, where the alteration occurred.553 The other portions of the Superdome that were not altered as part of the 2010 Renovations are analyzed as an existing facility under the program-access standard.554 549 Id. at § 35.150(a). 550 Id. at § 35.151(a)(1) (“Each facility or part of a facility constructed by, on behalf of, or for the use of a public entity shall be designed and constructed in such manner that the facility or part of the facility is readily accessible to and usable by individuals with disabilities, if the construction was commenced after January 26, 1992.”). 551 Id. at § 35.151(c)(1)-(3) (“If physical construction or alterations commence[d] after July 26, 1992, but prior to September 15, 2010, then new construction and alterations . . . must comply with either UFAS or the 1991 [ADAAG]. . . . If physical construction or alterations commence[d] on or after September 15, 2010 and before March 15, 2012, then new construction and alterations ... may comply with . . . [t]he 2010 [ADAAG], UFAS, or the 1991 [ADAAG]. . . . If physical construction or alterations commence[d] on or after March 15, 2012, then new construction and alterations . . . shall comply with the 2010 [ADAAG].”). 552 Parties did not contest this fact. Rec. Doc. 163 at 4. 553 28 C.F.R. § 35.151(b)(1); 28 C.F.R. § 36.402(b). 554 The Court determined that Plaintiff failed to raise an alteration claim as to the 200 Level in the Complaint and was therefore precluded from raising the issue at trial. SMG objected to a question related to alterations at the 200 96 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 97 of 131 Therefore, the Court applies the existing facility standards—also known as the “program accessibility” standard—to those parts of the Superdome that have not been altered.555 ii. Methods by which a public entity may achieve program access The regulations offer public entities a number of methods by which that may comply with the program access requirement, including “any . . . methods that result in making its services, programs, or activities readily accessible to and usable by individuals with disabilities.”556 “In choosing among available methods for [achieving program access], a public entity shall give priority to those methods that offer services, programs, and activities to qualified individuals with disabilities in the most integrated setting appropriate.”557 Importantly, “[a] public entity is not required to make structural changes in existing facilities where other methods are effective in achieving compliance.”558 The Fifth Circuit found that “[w]hile there is little precedent in this circuit regarding the application of the ADAAG to existing facilities . . . courts in various other circuits have refused to strictly apply ADAAG requirements to existing facilities but instead rely on the ADAAG for Level of the Superdome on the basis of relevancy. Rec. Doc. 170 at 44. France joined in the objected. Id. at 45. SMG argued that Plaintiff’s alteration claim in the Complaint was limited to 2010 Renovations, which only impacted the 100 Level of the Superdome. Id. at 44–45. Plaintiff represented that the renovations to the 200 Level occurred following hurricane Katrina and should qualify as an alteration. Id. at 49–50. However, Plaintiff conceded that an alteration claim as to the 200 Level was not in the Complaint. Id. at 51. Accordingly, because Plaintiff did not assert a 200 Level alteration claim in the Complaint, and did not move to amend the Complaint, the Court determined that it was not an issue at trial. Id. at 44–54. However, the Court clarified that evidence related to the 200 Level for other claims, including the program access claim, may still be admissible. Id. at 53–54. 555 Smith v. City of Lodi, No. 2:14-CV-01318-TLN-AC, 2016 WL 3197552, *5 (E.D. Cal. June 9, 2016) (“Thus, the Court is required to apply the 2010 guidelines to any alterations made after 2010 and apply the existing facility standards—also known as the “program accessibility” standard—to those parts of the Grape Bowl that have not been altered.”). 556 28 C.F.R. § 35.150(b)(1). 557 Id. 558 Id. at § 35.150(b)(1). 97 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 98 of 131 guidance.”559 This may be because, as the First Circuit noted, “Title II’s emphasis on ‘program accessibility’ rather than ‘facilities accessibility’ was intended to ensure broad access to public services, while, at the same time, providing public entities with the flexibility to choose how best to make access available.”560 This interpretation is in line with the Supreme Court’s instruction that, “[i]n the case of older facilities, for which structural change is likely to be more difficult, a public entity may comply with Title II by adopting a variety of less costly measures ... [and] [o]nly if these measures are ineffective in achieving accessibility is the public entity required to make reasonable structural changes.”561 Accordingly, this Court will not strictly apply the ADAAG requirements, but will rather rely on the ADAAG for guidance, in analyzing the unaltered portions of the Superdome. iii. Caselaw on program access In Greer v. Richardson Independent School District, the Fifth Circuit analyzed the program access standard.562 There, the plaintiff, a wheelchair-using parent of a high school football player, sued a school district under Title II because the bleachers at a high school football game were not Greer, 472 F. App’x at 292, n. 3 (citing Chaffin v. Kan. State Fair Bd., 348 F.3d 850, 861 (10th Cir. 2003) (“[W]hen determining the compliance of existing facilities with the ADA under program accessibility, courts must look at the accessibility of the facilities as a whole, not at individual elements.”) (citation and internal quotation omitted); Parker v. Universidad de P.R., 225 F.3d 1, 6 (1st Cir. 2000) (“Title II's emphasis on ‘program accessibility’ rather than ‘facilities accessibility’ was intended to ensure broad access to public services, while, at the same time, providing public entities with the flexibility to choose how best to make access available.”); Ass'n for Disabled Ams. v. City of Orlando, 153 F.Supp.2d 1310, 1322 (M.D. Fla. 2001) (“Title II, the regulations implementing it, and the (admittedly sparse) case law interpreting it, do not require that facilities built prior to 1992 comply with the stringent technical standards imposed on facilities built after 1992.”); Access Now, Inc. v. S. Fla. Stadium Corp., 161 F.Supp.2d 1357, 1368 (S.D. Fla. 2001); Pascuiti, 87 F.Supp.2d at 226 (“[E]ven though only new construction and alterations must comply with the [ADAAG] Standards, those Standards nevertheless provide valuable guidance.... Deviation from the standards is relevant but not determinative; it is one consideration from which the court may conclude that noncompliance impedes access.”). 559 560 Parker, 225 F.3d at 6. 561 Lane, 541 U.S. at 532. 562 472 F. App’x 287 (5th Cir. 2012) (unpublished). 98 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 99 of 131 wheelchair accessible.563 As a result, the plaintiff watched the game from a paved area adjacent to the bleachers through a chain link fence, where she claimed she was able to see only 15% of the game.564 Because the paved area was sloped, the plaintiff had to hold onto the chain fence to avoid rolling backwards.565 Unfortunately, “the regulations do not provide any objective criteria for evaluating program accessibility.”566 As such “program accessibility is ultimately a subjective determination [made] by viewing the program or activity at issue in its entirety and not solely by evaluating individual elements of the facility where the program is held.”567 The Fifth Circuit instructed that the first step is to determine what constitutes sufficient access to the “program”.568 In Greer, the Fifth Circuit declined to define the precise line, but stated that “an operator of an existing facility . . . need only show that the program offered . . . when viewed in its entirety, is readily accessible to and usable by individuals with disabilities.”569 In doing so, the Court rejected the plaintiff’s attempt to nullify the “program access” standard by conflating it with facility accessibility generally.570 However, the Fifth Circuit found that because most attendees go to a football game to watch the game, affording wheelchair patrons the ability to merely buy a ticket or make a purchase from the concession stand, would be insufficient to 563 Id. at 288. 564 Id. 565 Id. 566 Id. at 291–92. 567 Id. 568 Id. at 293. 569 Id. at 294 (emphasis original) (citing 28 C.F.R. § 35.150(a)). 570 Id. 99 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 100 of 131 provide program access if the wheelchair user was unable to view the actual football game.571 Ultimately, the Fifth Circuit determined that the school district provided program accessibility to wheelchair users, even though the bleachers were not accessible to wheelchairs, because the school district provided accommodations that allowed wheelchair users to enjoy football games.572 The court determined that the plaintiff failed to demonstrate how minor deviations from the ADAAG requirements prevented her or other disabled individuals from accessing the program i.e., watching a football game.573 Additionally, the court noted that two wheelchair users had attended events at the field at issue and stated that they had no issues attending events.574 Lastly, the court noted that the plaintiff “admitted she was able to access the parking lot, navigate into the stadium, buy a ticket, make a purchase from the concession stand, and view a portion of the game.”575 The court also stated it is unclear how the defendants could have developed an “accessibility plan that would always satisfy the viewing preferences for disabled individuals other than by what they have already done—providing several alternative accessible seating areas.”576 Additionally, the court noted that the plaintiff’s viewing experience was “a product of her Id. at 295 (finding that “[m]ost attendees at a [] football game . . . are not going to the stadium for the quality of the hot dogs at the concession stand. Thus, being able to do things such as buying a ticket and visiting the concession stand would not be sufficient to provide program access if she was unable to view the actual football game.’). 571 572 Id. 573 Id. 574 Id. 575 Id. Id. at 297 (“Considering the size and types of events held at Berkner B, such as football games and track meets, it is unclear how RISD officials would be able to develop a universal accessibility plan that would always satisfy the viewing preferences for disabled individuals other than by what they have already done—providing several alternative accessible seating areas.”). 576 100 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 101 of 131 own choices” because she “never asked if she could be accommodated by sitting somewhere else in the stadium, such as the track that surrounds the football field, that would have provided an unobstructed view.”577 “There is a common sense aspect to determining whether a public entity has provided accommodations for a disabled individual, part of which requires the public entity be made aware of the inadequacy of the accommodations provided.”578 Therefore, the court held, “when a disabled individual such as Greer attends one event at a venue she was otherwise unfamiliar with, that person does not by default gain a prima facie case of discrimination under Title II merely because she is dissatisfied with her seating location and makes no effort to ask the venue’s staff as to where alternative accessible seating is located or if she and her family can be accommodated.”579 In Daubert v. Lindsay Unified Sch. Dist., the Ninth Circuit addressed a similar factual circumstance.580 There, a high school football patron who used a wheelchair alleged that a school district was in violation of Title II of the ADA because the bleachers at the high school football field were not wheelchair accessible.581 First, the court determined that the “program access” requirement did not require the school district to provide access to a specific area of facility, the bleachers, because the facility was an existing facility.582 Second, the court determined that as an Id. at 295–97 (finding that “simply asking a few questions of the event venue's staff for more suitable accommodations is likely to be more effective and consistent with case law than remaining silent and resorting to a Title II discrimination claim in the federal court system.”). 577 578 Id. at 296. 579 Id. 580 760 F.3d 982 (9th Cir. 2014). 581 Id. at 984. 582 Id. at 988. 101 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 102 of 131 existing facility, the bleachers were not subject to the ADAAG’s requirements.583 Because the school district offered many different locations from which spectators who used wheelchairs were able to view football games and because those spectators enjoyed unobstructed views from at least three of those locations, the court determined that that the football games at the football stadium are “readily accessible” to individuals who use wheelchairs.584 Additionally, the court found that the school district was not required to make structural changes to the facility under the program access standard to existing facilities.585 3. Application Plaintiff alleges that the following barriers exist at the Superdome in violation of the program access requirement of the ADA: (1) sightline obstructions of the field at the Front Row Wheelchair Decks due to the presence of the players and coaches; (2) sightline obstructions at 100 Level, Row 36 of the Jumbotron, and aerial gameplay due to an overhang; (3) sightline obstructions to the field at 100 Level Row 36 due to standing spectators; (4) the monitors at the 100 Level are not large enough; (5) there is no ADA seating at the 200 Level, in violation of the vertical dispersion requirement; (6) there is no ADA seating at the Terrace level, in violation of the vertical dispersion requirement; (7) the Terrace Decks are inaccessible due to width issues, depth issues, and metal bars that block a wheelchair user’s view of the field; and (8) there is an Id. (“As discussed above, only facilities that were constructed or altered after January 26, 1992 are subject to the ADAAG’s requirements. With respect to facilities that were constructed prior to this date, a public entity need only ‘operate each ... program [at that facility] ... [so that it] is readily accessible to and usable by individuals with disabilities.’ Like the ADAAG, section 35.150 prioritizes integration, but it does not require existing facilities to undergo structural changes to achieve integration.”) (internal citations omitted). 583 584 Id. Id. (“In light of the structure of the facility, any further measures to provide integrated wheelchair seating would require the School District to undertake structural alterations of the bleachers. Because we conclude that the School District provides Daubert with program access to Lindsay High School football games under 28 C.F.R. § 35.150, and because the School District is not required to comply with the ADAAG, the School District is not required to make such structural alterations.”). 585 102 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 103 of 131 inadequate amount of compliant ADA seating within the entire Superdome.586 The Court addressed the sightlines from Row 36 and Row 1 of the 100 Level as well as the size of the monitors in the 100 Level as part of its alteration standard analysis. Here, the Court addresses Plaintiff’s contention that (1) the lack of wheelchair accessible seating at the 200 Level is a violation of the vertical dispersion requirement; (2) the lack of wheelchair accessible seating at the Terrace Level is a violation of the vertical dispersion requirement; and (3) there is an inadequate amount of compliant ADA seating within the entire Superdome. As discussed above, the other portions of the Superdome, including the 200 Level and the Terrace Level, are existing facilities under the applicable regulations.587 As existing facilities, they are analyzed under the “program accessibility” standard.588 Guiding the Court’s analysis is the Fifth Circuit’s instruction that “the regulations do not provide any objective criteria for evaluating program accessibility . . . [P]rogram accessibility is ultimately a subjective determination [made] by viewing the program or activity at issue in its entirety and not solely by evaluating individual elements of the facility where the program is held.”589 Thus, France “need only show that the program offered . . . when viewed in its entirety, is readily accessible to and usable by individuals with disabilities.”590 First, the Court must define the program at issue and then, determine whether it is readily 586 Rec. Doc. 172 at 59. 587 28 C.F.R. § 35.150. 588 Smith v. City of Lodi, No. 2:14-CV-01318-TLN-AC, 2016 WL 3197552, *5 (E.D. Cal. June 9, 2016) (“Thus, the Court is required to apply the 2010 guidelines to any alterations made after 2010 and apply the existing facility standards—also known as the “program accessibility” standard—to those parts of the Grape Bowl that have not been altered.”). 589 Id. at 291–92. 590 Id. at 294 (emphasis original) (citing 28 C.F.R. § 35.150(a)). 103 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 104 of 131 accessible.591 In Daubert, the Ninth Circuit determined that the “program” in question was the football game and did not include the social experience of watching the game with the crowd, which was purely “incidental” to the football game.592 The Ninth Circuit reasoned that for purposes of “program accessibility,” a program “is a normal function of a governmental entity,” that is, “anything a public entity does.”593 Accordingly, the Court finds that the program at issue is Saints football games. Plaintiff argues that the lack of wheelchair accessible seating at the 200 Level and the Terrace is a violation of the vertical dispersion requirement. The four uppermost levels of the Superdome are known as the Terrace.594 While there are four decks in the Terrace that may be considered wheelchair accessible, they are not currently used as wheelchair-designated seats for Saints games.595 Mr. Freeman testified that the seats in the Terrace are not used as wheelchair seats because the Superdome has other options when it comes to wheelchair accessible seating and because there may be an access issue with getting wheelchair users to the Terrace.596 Mr. Terry inspected the depth and the width of the seats in the Terrace and determined that they were not deep enough or wide enough to comply with either the 1991 ADAAG or the 2010 ADAAG.597 Mr. Mazz agreed that the seats in the Terrace do not comply with the 1991 or the 2010 591 Greer, 472 F. App’x at 293. 592 Daubert, 760 F.3d at 987. 593 Id. (quoting Barden v. City of Sacramento, 292 F.3d 1073, 1076 (9th Cir. 2002)). 594 Trial Transcript, March 2, 2020, Alan Freeman, p. 151. 595 Trial Transcript, March 2, 2020, Alan Freeman, p. 152. 596 Trial Transcript, March 2, 2020, Alan Freeman, p. 152. 597 Trial Transcript, March 2, 2020, James Terry, pp. 251–54. 104 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 105 of 131 ADAAG standards because they are not sufficiently deep.598 Therefore, it is undisputed that the seating in the Terrace is not wheelchair accessible. Additionally, there are no designated wheelchair accessible seats in the 200 Level of the Superdome.599 However, because the Terrace and the 200 Level are unaltered, existing facilities, the fact that the seats in those section are not accessible does not amount to exclusion under Title II so long as the Superdome provides program access to Saints football games. Preliminarily, the Court notes that the Fifth Circuit previously instructed that strict compliance with the ADAAG standard is not required for existing facilities.600 As discussed above, only facilities that were constructed or altered after January 26, 1992 are subject to the ADAAG’s requirements.601 With respect to existing facilities, a public entity need only “operate each . . . program [at that facility] . . . [so that it] is readily accessible to and usable by individuals with disabilities.”602 Additionally, as in Greer and Daubert, the requirement to provide access to a football game does not require that the public entity provide access to a specific area of facility if that area is an 598 Trial Transcript, March 3, 2020, Mark Mazz, p. 447. 599 Trial Transcript, March 2, 2020, Doug Thornton, pp. 110–11; Trial Transcript, March 2, 2020, Alan Freeman, p. 151. Greer, 472 F. App’x at 292, n. 3 (citing Chaffin v. Kan. State Fair Bd., 348 F.3d 850, 861 (10th Cir. 2003) (“[W]hen determining the compliance of existing facilities with the ADA under program accessibility, courts must look at the accessibility of the facilities as a whole, not at individual elements.”) (citation and internal quotation omitted); Parker, 225 F.3d at 6 (“Title II's emphasis on ‘program accessibility’ rather than ‘facilities accessibility’ was intended to ensure broad access to public services, while, at the same time, providing public entities with the flexibility to choose how best to make access available.”); Ass'n for Disabled Ams., 153 F.Supp.2d at 1322 (“Title II, the regulations implementing it, and the (admittedly sparse) case law interpreting it, do not require that facilities built prior to 1992 comply with the stringent technical standards imposed on facilities built after 1992.”); Access Now, Inc., 161 F.Supp.2d at 1368; Pascuiti, 87 F.Supp.2d at 226 (“[E]ven though only new construction and alterations must comply with the [ADAAG] Standards, those Standards nevertheless provide valuable guidance.... Deviation from the standards is relevant but not determinative; it is one consideration from which the court may conclude that noncompliance impedes access.”). 600 601 28 C.F.R. § 35.151(a)(1). 602 28 C.F.R. § 35.150(a)(1). 105 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 106 of 131 existing facility.603 In both Greer and Daubert, the Fifth and Ninth Circuits held that to satisfy the program access standard, a facility need not offer any “particular . . . experience” particularly if that “experience is merely incidental to the program the government offers (i.e., football games), and providing this experience is not fairly characterized as ‘a normal function of a government entity.’”604 For example, in Greer, the Fifth Circuit determined that program accessibility does not require “that a disabled individual . . . be able to . . . experience [a football] game from the general admission public bleachers . . . .”605 Here, Plaintiff requests that the Court order that the Superdome add wheelchair accessible seating to the 200 Level and to the Terrace.606 But if the Court finds that Plaintiff is provided with program access to Saints football games at the Superdome as it currently exists, the Court may not order injunctive relief as to an unaltered portion of the facility. Importantly, Greer and Daubert both make clear that a wheelchair using patron attending a football game is not entitled to sit in a specific section of the stadium.607 Lastly, France is not required to make structural changes to an existing facility where other methods are effective in achieving compliance.608 France’s duty is to Greer, 472 F. App’x at 294 (“As an existing facility, RISD’s duty is to provide program access to events at Berkner B, which may be achieved without providing access to the bleachers.”); Daubert, 760 F.3d at 988 (“For these reasons, we reject Daubert’s contention that the relevant “program” is the south-side bleachers, and we conclude that the School District complies with Title II, so long as it provides program access to its football games.”). 603 Daubert, 760 F.3d at 987 (9th Cir. 2014) (“Here, the School District offers football games as a public program, and the bleachers are one part of the facility in which that program takes place. While sitting in the southside bleachers may offer a particular social experience, this experience is merely incidental to the program the government offers (i.e., football games), and providing this experience is not fairly characterized as ‘a normal function of a government entity.’”) (citing Greer, 472 F. App’x at 293 as a “well-reasoned opinion” that reaches the same conclusion). 604 605 Greer, 472 F. App’x at 293. 606 Rec. Doc. 172 at 79. 607 Greer, 472 F. App’x at 294; Daubert, 760 F.3d at 987–88. 28 C.F.R. § 35.150(b)(1); see also Daubert, 760 F.3d at 988 (“In light of the structure of the facility, any further measures to provide integrated wheelchair seating would require the School District to undertake structural alterations of the bleachers. Because we conclude that the School District provides Daubert with program access to 608 106 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 107 of 131 provide program access to events at the Superdome, which may be achieved without providing wheelchair access to the 200 Level or the Terrace.609 Here, the Court finds that Saints football games at the Superdome are readily accessible to individuals who use wheelchairs. Spectators who use wheelchairs are able to view Saints football games from Row 1 and Row 36 of the 100 Level. From Row 36, wheelchair using patrons enjoy views that are comparable to the views of the general public. In both Greer and Daubert, the Fifth and Ninth Circuits concluded that the football game at issue was made accessible by providing alternative viewing locations to wheelchair users, which was enough to provide access when looking at the program as a whole, even though the plaintiffs in each case alleged that the views from each of those alternate locations were inferior.610 Here, France has provided program accessibility to wheelchair users, even though the Terrace and the 200 Level are not accessible to wheelchairs, because the Superdome has provided alternative accommodations that allow wheelchair users to enjoy football games.611 As in Greer, it is unclear how France could have developed an “accessibility plan that would always satisfy the viewing preferences for disabled individuals other than by what [he has] already done—providing several alternative accessible seating areas.”612 Next, the Court finds that the current seating at the Superdome is appropriately integrated Lindsay High School football games under 28 C.F.R. § 35.150, and because the School District is not required to comply with the ADAAG, the School District is not required to make such structural alterations.”). Greer, 472 F. App’x at 294 (“As an existing facility, RISD’s duty is to provide program access to events at Berkner B, which may be achieved without providing access to the bleachers.”). 609 610 Id. at 293–94. 611 Id. at 295. Id. at 297 (“Considering the size and types of events held at Berkner B, such as football games and track meets, it is unclear how RISD officials would be able to develop a universal accessibility plan that would always satisfy the viewing preferences for disabled individuals other than by what they have already done—providing several alternative accessible seating areas.”). 612 107 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 108 of 131 under the circumstances. The regulations provide that a public entity must “give priority to those methods that offer services, programs, and activities to qualified individuals with disabilities in the most integrated setting appropriate.”613 Spectators who use wheelchairs may sit at Row 1 or Row 36 of the 100 Level. In Daubert, the Ninth Circuit determined that, the alternate accessible viewing sites were appropriately integrated, even though they were not as integrated as the bleachers, because they were located near the bleachers or in other places where spectators congregated.614 Additionally, in light of the structure of the facility, any further measures to provide integrated wheelchair seating would require Defendants to undertake structural alterations of the other sections of the Superdome, namely the 200 Level and the Terrace. “A public entity is not required to make structural changes in existing facilities where other methods are effective in achieving compliance.”615 Because the Court finds that France provides Plaintiff with program access to Saints football games, the Court will not require such structural alterations.616 Lastly, the Court addresses the total number of wheelchair accessible seats in the Superdome as a whole. Section 4.1.3(19) of the 1991 ADAAG provides that in places of assembly with fixed seating accessible wheelchair locations, if the capacity of seating in the assembly area is over 500, 6 wheelchair locations, plus 1 additional space for each total seating capacity increase 613 28 C.F.R. § 35.150(b)(1). 614 Daubert, 760 F.3d at 988. 615 28 C.F.R. § 35.150(b)(1). Id. See also Daubert, 760 F.3d at 988 (“In light of the structure of the facility, any further measures to provide integrated wheelchair seating would require the School District to undertake structural alterations of the bleachers. Because we conclude that the School District provides Daubert with program access to Lindsay High School football games under 28 C.F.R. § 35.150, and because the School District is not required to comply with the ADAAG, the School District is not required to make such structural alterations.”). 616 108 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 109 of 131 of 100, are required.617 Section 221.2.1.1 of the 2010 ADAAG provides that if there are more than 5001 seats in an assembly area, 36 wheelchair spaces, plus 1 for each 200, or fraction thereof, over 5000, is required.618 As discussed above, although the Court finds that the 1991 ADAAG, and specifically Section 4.33.3 applies, to calculate the total required number of wheelchair accessible seats, and the distribution of those seats, the Court will utilize Section 221.1 of the 2010 ADAAG because if the Court finds that the Superdome does not comply with 1991 ADAAG dispersion requirements, the 2010 ADAAG requirement would now apply.619 When the number of wheelchair spaces in an assembly area exceeds 5001, Section 221.2.1 of the 2010 ADAAG requires 36 wheelchair spaces plus 1 for each 200 over 5000.620 At trial, Plaintiff introduced a “Seating Count” prepared by the Architects working on the current renovations to the Superdome.621 The document details the existing seating count at the Superdome.622 According to the Seating Count, the Superdome has a total of 73,098 seats.623 Using the formula in the 2010 ADAAG, 377 wheelchair accessible seats are required in the Superdome 617 1991 ADAAG at § 4.1.3(19) (“In places of assembly with fixed seating accessible wheelchair locations shall comply with 4.33.2, 4.33.3, and 4.33.4 and shall be provided consistent with the following table: Capacity of Seating in Assembly Areas . . . over 500[,] . . . Number of Required Wheelchair Locations . . . 6, plus 1 additional space for each total seating capacity increase of 100.”). 618 2010 ADAAG at § 221.2.1.1. Landis, 2019 WL 7157165 at * 18 (internal citations omitted) (“In calculating the total required number of accessible seats, and the proportional distribution of those seats, the Court will utilize Section 221.1 of the 2010 ADAAG’s calculations . . . The Court utilizes the more recent calculations set forth in Section 221.1 of the 2010 ADAAG because even were T-Mobile Park not to comply with the 1991 ADAAG’s requirement, the 2010 ADAAG’s requirement would now apply. Thus, while in order to comply with the ADA’s requirements accessible seating in TMobile Park must be distributed according to Section 4.33.3’s mandate, the Court will utilize the current 2010 standards as a yardstick for the proper proportional representation that should be present in the stadium between accessible and nonaccessible seats.”). 619 620 2010 ADAAG at § 221.2.1. 621 Trial Transcript, March 2, 2020, Doug Thornton, p. 120. 622 Trial Transcript, March 2, 2020, Doug Thornton, p. 120. 623 Rec. Doc. 179-6. 109 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 110 of 131 as a whole.624 Presently, there are 236 wheelchair accessible seats in the Superdome, all located within the 100 Level.625 Accordingly, the Superdome does not comply with the 2010 ADAAG as it relates to the total number of wheelchair accessible seats required in the stadium as a whole. Additionally, because the 1991 ADAAG has an even stricter requirement as to the total number of wheelchair accessible seats, the Superdome does not comply with the 1991 ADAAG either. As discussed above, the Fifth Circuit previously instructed that strict compliance with the relevant ADAAG standard is not required for existing facilities.626 Rather, only facilities that were constructed or altered after January 26, 1992 are subject to the ADAAG’s requirements. 627 With respect to existing facilities, a public entity need only “operate each . . . program [at that facility] . . . [so that it] is readily accessible to and usable by individuals with disabilities.”628 Here, the only portion of the Superdome that was altered is the 100 Level. The 200 Level and the Terrace were not altered as part of the 2010 Renovations. The Court previously determined that the altered portion of the Superdome, the 100 Level, complies with the number of wheelchair seats required by the applicable ADAAG standards for alterations. 624 73,098 – 5000 = 68,098. 68,098 / 200 = 340.49. 340.49 + 36 = 376.49. 625 Parties did not contest this fact. Rec. Doc. 163 at 5. Greer, 472 F. App’x at 292, n. 3 (citing Chaffin v. Kan. State Fair Bd., 348 F.3d 850, 861 (10th Cir. 2003) (“[W]hen determining the compliance of existing facilities with the ADA under program accessibility, courts must look at the accessibility of the facilities as a whole, not at individual elements.”) (citation and internal quotation omitted); Parker, 225 F.3d at 6 (“Title II's emphasis on ‘program accessibility’ rather than ‘facilities accessibility’ was intended to ensure broad access to public services, while, at the same time, providing public entities with the flexibility to choose how best to make access available.”); Ass'n for Disabled Ams., 153 F.Supp.2d at 1322 (“Title II, the regulations implementing it, and the (admittedly sparse) case law interpreting it, do not require that facilities built prior to 1992 comply with the stringent technical standards imposed on facilities built after 1992.”); Access Now, Inc., 161 F.Supp.2d at 1368; Pascuiti, 87 F.Supp.2d at 226 (“[E]ven though only new construction and alterations must comply with the [ADAAG] Standards, those Standards nevertheless provide valuable guidance.... Deviation from the standards is relevant but not determinative; it is one consideration from which the court may conclude that noncompliance impedes access.”). 626 627 28 C.F.R. § 35.151(a)(1). 628 Id. at § 35.150(a)(1). 110 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 111 of 131 Noting that strict compliance with the relevant ADAAG standard is not required for existing facilities and that the Court is to look at the accessibility of the facility as a whole, not at individual elements, the Court finds that France satisfies the program access requirement, even though the Superdome does not have the requisite the total number of seats per the ADAAG. The Fifth Circuit has instructed that the relevant ADAAG is to be utilized as a guideline in analyzing the program access requirement. Here, despite the fact that the ADAAG would require 377 wheelchair accessible seats, and the Superdome only has 236 wheelchair accessible seats, the Court nonetheless finds that France satisfies the program access requirement when viewing the Superdome as a whole. As a district judge for the Southern District of New York noted, “[w]hile proving that particular barriers exist might not be sufficient to establish Title II liability, each barrier is a building block for a finding that the Stadium, viewed in its entirety, is not readily accessible.”629 Here, this one building block is not enough for the Court to conclude that the Superdome, when viewed in its entirety, is not readily accessible to wheelchair users. Additionally, in light of the structure of the facility, any further measures to provide additional wheelchair seating would require France to undertake structural alterations of the other sections of the Superdome, namely the 200 Level and the Terrace. “A public entity is not required to make structural changes in existing facilities where other methods are effective in achieving compliance.”630 Because the Court finds that France provides Plaintiff with program access to Saints football games, the Court will not require such structural alterations.631 629 Pascuiti, 87 F.Supp.2d at 224. 630 28 C.F.R. § 35.150(b)(1). Id. See also Daubert, 760 F.3d at 988 (“In light of the structure of the facility, any further measures to provide integrated wheelchair seating would require the School District to undertake structural alterations of the bleachers. Because we conclude that the School District provides Daubert with program access to Lindsay High School 631 111 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 112 of 131 In sum, the program, when viewed in its entirety, is readily accessible to and usable by individuals with disabilities.632 Accordingly, the Court finds that Plaintiff was not denied program access to Saints football games. F. Whether France denied Plaintiff the opportunity to participate in or benefit from, an aid, benefit, or service As another basis for the second element of Plaintiff’s Title II claim, Plaintiff argues that France discriminated against him by denying him the opportunity to participate in or benefit from, an aid, benefit, or service.633 Specifically, Plaintiff alleges that France’s action denied Plaintiff an equal opportunity to view the playing field, aerial plays, and the Jumbotron.634 The regulations detail what a public entity may not do if it is to ensure that it does not exclude persons with disabilities from enjoying the same benefits afforded to the general population. In pertinent part, the regulations provide: (b)(1) A public entity, in providing any aid, benefit, or service, may not, directly or through contractual, licensing, or other arrangements, on the basis of disability— (i) Deny a qualified individual with a disability the opportunity to participate in or benefit from the aid, benefit, or service; (ii) Afford a qualified individual with a disability an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;635 In Alexander v. Choate, the United States Supreme Court held that section 504 of the Rehabilitation Act “requires that an otherwise qualified handicapped individual must be provided football games under 28 C.F.R. § 35.150, and because the School District is not required to comply with the ADAAG, the School District is not required to make such structural alterations.”). 632 Greer, 472 Fed. Appx. at 294 (citing 28 C.F.R. § 35.150(a)). 633 Rec. Doc. 172 at 61–63. 634 Id. at 62. 635 28 C.F.R. § 35.130(b)(1)(i–iii). 112 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 113 of 131 with meaningful access to the benefit” that the public entity offers.636 The Ninth and Second Circuits have applied this construction of section 504 in ADA Title II cases.637 The Fifth Circuit has reasoned that because “[t]he remedies, procedures, and rights available under the Rehabilitation Act parallel those available under the ADA”638 the “‘[j]urisprudence interpreting either section is applicable to both.’”639 The Court finds that Plaintiff has failed to show that France denied Plaintiff the opportunity to participate in or benefit from an aid, benefit, or service. The ADA does not entitle wheelchairbound individuals to a preferred modification or accommodation. Rather, a plaintiff is entitled to “meaningful access.”640 “‘Meaningful access,’ however, does not mean ‘equal access’ or preferential treatment.”641 Section 504 and the ADA “seek[ ] to assure evenhanded treatment and the opportunity for handicapped individuals to participate in and benefit from programs receiving federal assistance [however] [t]he[se] Act[s] do [ ] not guarantee the handicapped equal results. . . .’”642 Lastly, if alternative reasonable accommodations already allow for “meaningful access,” a claim for injunctive relief must fail.643 Here, the Court finds that Plaintiff already has meaningful access to Saints games at the 636 469 U.S. 287, 301 (1985). 637 K.M. ex rel. Bright v. Tustin Unified Sch. Dist., 725 F.3d 1088, 1102 (9th Cir. 2013); McElwee v. County of Orange, 700 F.3d 635, 641 (2d Cir. 2012). 638 Cadena v. El Paso Cty., 946 F.3d 717 (5th Cir. 2020) (citing Delano-Pyle v. Victoria Cty., 302 F.3d 567, 574 (5th Cir. 2002)). 639 Delano-Pyle, 302 F.3d at 574 (quoting Hainze v. Richards, 207 F.3d 795, 799 (5th Cir. 2000)). 640 Alexander, 469 U.S. at 301. 641 A.M. ex rel. J.M. v. NYC Dep't of Educ., 840 F.Supp. 2d 660, 680 (E.D.N.Y. 2012), aff'd sub nom. Moody ex rel. J.M. v. NYC Dep't of Educ., 513 F. App’x 95 (2d Cir. 2013). 642 Choate, 469 U.S. at 304 (internal citations omitted). 643 Henrietta D. v. Bloomberg, 331 F.3d 261, 282 (2d Cir.2003) (“There would be no need for injunctive relief if the plaintiffs were already being reasonably accommodated.”). 113 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 114 of 131 Superdome. The Court addressed the sightlines from Row 36 and Row 1 as well as the Jumbotron above. Based on those findings, the Court concludes that Plaintiff had the opportunity to participate in Saints games at the Superdome. Accordingly, the Court finds that Plaintiff has not shown that France denied Plaintiff an equal opportunity to participate in Saints games at the Superdome. Plaintiff argues this case is analogous to Henrietta D. v. Giuliani.644 There, a district judge held that the City of New York failed to provide meaningful access to public assistance programs, benefits, and services to city residents with acquired immune deficiency syndrome or HIV-related illnesses.645 But here, the Court cannot conclude that “[t]he extensive evidence proffered at trial . . . establishes unequivocally that defendants are chronically and systematically failing to provide plaintiffs with meaningful access to critical subsistence benefits and services, with devastating consequences.”646 Plaintiff was afforded meaningful access to the Superdome. Accordingly, the Court finds that Plaintiff has failed to show that France denied Plaintiff the opportunity to participate in or benefit from an aid, benefit, or service. G. Whether France and SMG failed to provide a requested reasonable accommodation 1. Legal standard for a reasonable accommodation / modification Title III requires a public accommodation to make reasonable modifications when the modifications are necessary to afford facilities to individuals with disabilities.647 In Johnson v. 644 119 F.Supp. 2d 181 (E.D.N.Y. 2000), aff'd sub nom. Henrietta D. v. Bloomberg, 331 F.3d 261 (2d Cir. 645 Id. 2003) Id. at 209 (“At this time, the Court finds that plaintiffs demonstrated at trial that the ramp that DASIS purports to be is broken, i.e., that defendants are failing to make the reasonable accommodations necessary to ensure plaintiffs meaningful access to, and an equal opportunity to benefit from, the social welfare benefits and services that defendants provide to eligible New York City residents.”). 646 647 42 U.S.C.A. § 12182(b)(2)(A)(ii) (“[A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages, or accommodations”); 114 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 115 of 131 Gambrinus Co./Spoetzl Brewery, the Fifth Circuit imported the analytical framework and allocation of burdens of proof developed in the context of Title I jurisprudence into Title III “reasonable modifications” cases.648 Accordingly, the Court employs the same burden shifting framework to the present Title III analysis. Unlike Titles I and III, Title II does not include an explicit obligation to make reasonable accommodations. However, Fifth Circuit caselaw “recognize[s] that a public entity’s failure reasonably to accommodate the known limitations of persons with disabilities can also constitute disability discrimination under Title II.”649 Additionally, the regulations implementing Title II require a public entity to make reasonable modifications when necessary to avoid discrimination on the basis of a disability.650 Relatedly, Plaintiff uses the terms “modification” and “accommodation” interchangeably.651 The term “reasonable accommodations” is derived from the employment 28 C.F.R. § 36.302(a) (“A public accommodation shall make reasonable modifications in policies, practices, or procedures, when the modifications are necessary to afford goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the public accommodation can demonstrate that making the modifications would fundamentally alter the nature of the goods, services, facilities, privileges, advantages, or accommodations.”). 648 116 F.3d 1052 (5th Cir. 1997). 649 Windham v. Harris Cty., Texas, 875 F.3d 229, 235 (5th Cir. 2017) (citing Bennett-Nelson v. La. Bd. of Regents, 431 F.3d 448, 454 & n.11 (5th Cir. 2005) (“[Title II] impose[s] upon public entities an affirmative obligation to make reasonable accommodations for disabled individuals.” (citing 42 U.S.C. § 12131)); Jin Choi v. Univ. of Tex. Health Sci. Ctr. at San Antonio, 633 Fed.Appx. 214, 215 (5th Cir. 2015); Ball v. LeBlanc, 792 F.3d 584, 596 n.9 (5th Cir. 2015)); see also Robertson v. Las Animas County Sheriff's Dept., 500 F.3d 1185, 1195 n. 8 (10th Cir. 2007) (“Title II’s use of the term ‘reasonable modifications' is essentially equivalent to Title I’s use of the term ‘reasonable accommodation.’”); McGary v. City of Portland, 386 F.3d 1259, 1266 n. 3 (9th Cir. 2004) (“Although Title II of the ADA uses the term ‘reasonable modification,’ rather than ‘reasonable accommodation,’ these terms create identical standards.”). 650 28 C.F.R. § 35.130(b)(7) (“A public entity shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability, unless the public entity can demonstrate that making the modifications would fundamentally alter the nature of the service, program, or activity.”). 651 See Rec. Doc. 172 at 63–65. 115 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 116 of 131 discrimination provisions of Title I.652 The regulations implementing Titles II and III define discrimination to include the failure to make “reasonable modifications.” The term “reasonable accommodations” in Title I is generally considered synonymous with the term “reasonable modifications” in Title II.653 Accordingly, the Court interprets the term “reasonable modification” as used in Titles II and III to have the same meaning as the term “reasonable accommodation” as used in Title I.654 In Johnson v. Gambrinus Co./Spoetzl Brewery, the Fifth Circuit applied the analysis from a Title I reasonable accommodations case in the employment context to a Title III reasonable modifications case.655 In Johnson, the plaintiff alleged that the owner of a beer brewery’s refusal 42 U.S.C. § 12112(b)(5)(A)–(B) (defining discrimination to include “not making reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee, unless such covered entity can demonstrate that the accommodation would impose an undue hardship on the operation of the business of such covered entity” or “denying employment opportunities to a job applicant or employee who is an otherwise qualified individual with a disability, if such denial is based on the need of such covered entity to make reasonable accommodation to the physical or mental impairments of the employee or applicant”). 652 653 See, e.g., Seremeth v. Bd. of Cty. Comm'rs of Frederick, 673 F.3d 333, 336 (4th Cir. 2012); Robertson v. Las Animas Sheriff’s Dep't, 500 F.3d 1185, 1195 n.8 (10th Cir. 2007) (“Title II’s use of the term ‘reasonable modifications’ is essentially equivalent to Title I’s use of the term ‘reasonable accommodation.’”); McGary v. Portland, 386 F.3d 1259, 1266 n.3 (9th Cir. 2004) (“Although Title II of the ADA uses the term ‘reasonable modification,’ rather than ‘reasonable accommodation,’ these terms create identical standards.”); McElwee v. County of Orange, 700 F.3d 635, 640 n.2 (2d Cir. 2012) (finding that “courts use the terms ‘reasonable modifications’ in Title II and ‘reasonable accommodations’ in Title I interchangeably”) (collecting cases). 654 See Simmang v. Texas Bd. of Law Examiners, No. A-03-CA-650 LY, 2005 WL 8155707, at *8 n.8 (W.D. Tex. Apr. 7, 2005). 116 F.3d 1052, 1059 (5th Cir. 1997) (“While Riel was a Title I reasonable accommodations case, its analysis is easily transferrable to the Title III reasonable modifications context. The language of both provisions is very similar: Title I defines discrimination to include “not making reasonable accommodations ... unless [the defendant] can demonstrate that the accommodation would impose an undue hardship.” 42 U.S.C. § 12112(b)(5)(A). Title III defines discrimination to include “a failure to make reasonable modifications ... unless the entity can demonstrate that making such modifications would fundamentally alter the nature of [the public accommodation].” Id. § 12182(b)(2)(A)(ii). In light of the statutes' parallel language, we find no basis for distinguishing their respective burdens of proof. While Title I provides an undue hardship defense and Title III provides a fundamental alteration defense, fundamental alteration is merely a particular type of undue hardship. See 29 C.F.R. pt. 1630 app., § 1630.2(p). Consequently, while the scope of the affirmative defense under Title III is more narrow than that provided by Title I, the type of proof—that is, proof focusing on the specific circumstances rather than on reasonableness in general—is the same.”). 655 116 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 117 of 131 to allow him to take a brewery tour with his guide dog violated the ADA.656 The Fifth Circuit described the reasonable modifications framework in a Title III case as follows: The plaintiff has the burden of proving that a modification was requested and that the requested modification is reasonable. The plaintiff meets this burden by introducing evidence that the requested modification is reasonable in the general sense, that is, reasonable in the run of cases. While the defendant may introduce evidence indicating that the plaintiff's requested modification is not reasonable in the run of cases, the plaintiff bears the ultimate burden of proof on the issue. If the plaintiff meets this burden, the defendant must make the requested modification unless the defendant pleads and meets its burden of proving that the requested modification would fundamentally alter the nature of the public accommodation. The type of evidence that satisfies this burden focuses on the specifics of the plaintiff's or defendant's circumstances and not on the general nature of the accommodation. Under the statutory framework, such evidence is relevant only to a fundamental alteration defense and not relevant to the plaintiff's burden to show that the requested modification is reasonable in the run of cases.657 A plaintiff “need [not] go into the specifics of how” the modification would function, but he must actually request a reasonable modification.658 “An accommodation is reasonable if it is both efficacious and proportional to the costs to implement it. An accommodation is unreasonable if it imposes undue financial or administrative burdens or requires a fundamental alteration in the nature of the program.”659 “Determination of the reasonableness of a proposed modification is generally fact-specific.”660 2. Analysis Plaintiff’s counsel alleges that he sent a pre-suit letter to France and SMG, and Christopher 656 Id. at 1055–56. 657 Id. at 1059–60 (internal citations omitted). Elliott v. Harris, 205 F. App’x 255, 258 (5th Cir. 2006) (“Thus, for example, Elliott did not need to go into the specifics of how the lead rope would be used. But he still needed to show the requested modification.”). 658 659 Simmang v. Texas Bd. of Law Examiners, No. A-03-CA-650 LY, 2005 WL 8155707 (W.D. Tex. Apr. 7, 2005) (citing Oconomowoc Residential Programs, Inc. v. City of Milwaukee, 300 F.3d 775, 784 (7th Cir. 2002)). 660 Nat’l Fed’n of the Blind v. Lamone, 813 F.3d 494, 508 (4th Cir. 2016). 117 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 118 of 131 Walters (“Walters”), an Assistant Attorney General for the State of Louisiana on November 21, 2017.661 The letter was meant to serve “as a formal request to meet to discuss whether [Plaintiff’s] issues and claims can be resolved without litigation.”662 The letter documented Plaintiff’s grievances regarding the designated accessible seating.663 The letter then stated that Plaintiff and his counsel “welcome an opportunity to sit down together to discuss these issues, and what LSED/SMG intends to do to correct them.”664 While the letter does not specifically state the modifications Plaintiff was seeking, it does generally set forth Plaintiff’s grievances and asks Defendants to correct those grievances. On January 10, 2018, Plaintiff’s counsel emailed Walters.665 The emailed provided: “The attached letter was sent on November 21, 2017. We copied you via US Mail. We’ve not heard a response from anyone yet. We hope we can resolve this matter without litigation. Please let me know if you would like to work together to resolve the issues detailed in the letter. If not, we will move forward with a lawsuit.”666 The following day, Walters forwarded the email to Larry Roedel, then the Board’s General Counsel, and Alan Freeman, the General Manager of the Superdome and an employee of SMG.667 At trial, Mr. Freeman confirmed that the email address listed, alan.freeman@smgneworleans.com, was his email address at the time and that he had no reason 661 Rec. Doc. 179-1. 662 Id. at 1. 663 Id. at 1–2. 664 Id. at 2. 665 Rec. Doc. 179-9. 666 Id. at 2. 667 Id. at 1. 118 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 119 of 131 to believe he did not receive the forwarded email from Walters.668 However, Mr. Freeman testified that he did not recall seeing the letter.669 i. Whether a reasonable modification was requested Under Johnson, the plaintiff must first prove that a reasonable modification was requested.670 This request must consist of more than just a statement that the person with the disability is “unhappy with the manner in which” the defendant handled the situation.671 Rather, the plaintiff must suggest a modification that “would rectify the problem which he perceives.”672 A plaintiff “need [not] go into the specifics of how” the modification would function, but he must actually request a reasonable modification.673 SMG first argues that Plaintiff has not proven that he requested an accommodation because he failed to show that Defendants actually received the pre-suit letter. SMG does not dispute that the addresses shown on the letter are the proper addresses or argue that Plaintiff failed to properly stamp or mail the letter. Instead, SMG points out that the letter indicates that it was mailed via certified mail and that Plaintiff did not introduce the return receipt as evidence.674 In Mulder v. Comm’r, the Fifth Circuit considered whether the IRS had exercised due 668 Trial Transcript, March 2, 2020, Alan Freeman, p. 155. 669 Trial Transcript, March 2, 2020, Alan Freeman, p. 154. 670 Johnson, 116 F.3d at 1059. 671 Dahlberg v. Avis Rent A Car Sys., Inc., 92 F.Supp. 2d 1091, 1108 (D. Colo. 2000) (finding that a disabled driver failed to satisfy the Johnson burden shifting framework because he did not suggest any modification to the car rental company’s reservation system which would address his concerns and did not produce any evidence that modification of system would be reasonable in the run of cases). 672 Id. Elliott, 205 F. App’x at 258 (“Thus, for example, Elliott did not need to go into the specifics of how the lead rope would be used. But he still needed to show the requested modification.”). 673 674 Rec. Doc. 174 at 23–24. 119 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 120 of 131 diligence in ascertaining the address of a taxpayer. The court held: The notice of deficiency was sent by certified mail, return receipt requested. [The plaintiff], his mother, and his CPA all deny knowledge of the notice. There is no proof of delivery in the record. Moreover, the IRS file does not contain either the original letter or the executed return receipt. While it is presumed that a properlyaddressed piece of mail placed in the care of the Postal Service has been delivered, no such presumption of delivery exists for certified mail when the requested return receipt is not received by the sender . . . . As the [Seventh Circuit has] observed, “[t]he fact that the Commissioner's file contains no return receipt for the [deficiency] notice . . . fosters the conclusion that fault for the petitioner's failure to receive notice must rest with the Postal Service or the Commissioner, but, in any event, not with petitioners. Either the Postal Service mishandled the notice or the Commissioner’s agents misplaced the return receipt” . . . . The court concluded that if the delivery receipt was not returned to the IRS, the notice letter must not have been delivered.675 The reason for such a holding “is that the sender of a certified letter who does not receive the return receipt is on notice that the addressee may not have received the letter . . . . It is then incumbent upon the sender to inquire with the addressee or send the letter again. In this case, plaintiff did neither.”676 “The strong presumption of delivery is justified for certified mail because of the extra assurances of effective delivery provided by the U.S. Postal Service. When certified mail is used, the Postal Service’s delivery efforts are documented: there is a return receipt or written proof of attempted delivery and notification to the addressee of certified mail.”677 In Lundy v. United States, a district judge in the United States District Court or the Southern District of Texas found a “broad judicial consensus on certified mail; specifically, that any presumption in favor of mailing or delivery is destroyed when the sender cannot produce the return Mulder v. Comm’r, 855 F.2d 208, 212 (5th Cir. 1988) (quoting McPartlin v. Commissioner, 653 F.2d 1185, 1191 (7th Cir. 1981)). 675 676 Moya v. United States, 35 F.3d 501, 504 (10th Cir. 1994) (citing McPartlin, 635 F.2d at 1191). 677 Nibagwire v. Gonzales, 450 F.3d 153, 156 (4th Cir. 2006). 120 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 121 of 131 receipt.”678 In McCall v. Bowen, the Fifth Circuit found that a factfinder could reasonably infer receipt of a letter sent by certified mail in the absence of a return receipt where an Agency provided a copy of the letter which was properly addressed, date stamped, and had the certified mail number written on it and submitted an affidavit that the letter had been sent to that address by certified mail.679 In Crear v. Select Portfolio Servicing Inc., the Fifth Circuit determined that a declaration stating that letters were sent by certified mail was prima facie evidence that the letters were sent.680 Here, Plaintiff introduced into evidence a letter that has the words “VIA CERTIFIED MAIL – RETURN RECEIPT” at the top.681 Plaintiff has not produced the return receipt for the letter. Additionally, Plaintiff has not provided a declaration or affidavit stating that the letter had been sent to the addresses on the letter by certified mail. Moreover, there is no certified mail number written on the letter. The Fifth Circuit and district courts in the Fifth Circuit have generally held that there is no presumption of delivery for certified mail when the return receipt is not in the record, there is no affidavit that the letter was sent to the address by certified mail, and there is no certified mail number written on the letter.682 Accordingly, the presumption in favor of delivery of the pre-suit letter is destroyed by Plaintiff’s failure to introduce the above described evidence. However, the Court may still infer receipt of the pre-suit letter. In McCall v. Bowen, the Fifth Circuit found that a factfinder could reasonably infer receipt of a letter sent by certified mail in the absence of a return receipt where an Agency provided a copy of the letter which was properly 678 2007 WL 655756, at *5 (S.D.Tex. Feb. 27, 2007). 679 832 F.2d 862, 864–65 (5th Cir. 1987). 680 760 F. App’x 291, 295 (5th Cir. 2019). 681 Rec. Doc. 179-1. 682 See Mulder, 855 F.2d at 212; Lundy, 2007 WL 655756, at *5. 121 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 122 of 131 addressed, date stamped, and had the certified mail number written on it. 683 The Agency also submitted an affidavit that the letter had been sent to that address by certified mail.684 While Plaintiff did not write the certified mail number on the letter nor submit an affidavit that the letter had been sent to that address by certified mail, the evidence shows that at some point, Defendants were made aware of Plaintiff’s pre-suit letter. Mr. McGuire, an ADA consultant who has worked with the Board and SMG, was made aware of Plaintiff’s disability and sightline issues from his seats.685 Mr. McGuire discussed the seating options with Plaintiff, eventually moved Plaintiff to four different seating locations, and followed up with Plaintiff to ask how those seats were.686 Additionally, Plaintiff’s counsel’s email to Walters clearly refers to the attachment as the November pre-suit letter. It is undisputed that Walters forwarded this email to representatives of the Board and SMG. Based on the above facts, the Court concludes that the pre-suit letter was delivered to Defendants. However, Plaintiff at no point actually requests a modification or accommodation in the letter. Plaintiff’s letter highlights his “grievances,” but does not request an accommodation or modification that would rectify those grievances. The request for a reasonable modification is more than just a statement that the person with the disability is “unhappy with the manner in which” the defendant handled the situation.687 Rather, the plaintiff must suggest a modification that “would 683 832 F.2d 862, 864–65 (5th Cir. 1987). 684 Id. 685 Trial Transcript, March 2, 2020, Kevin McGuire, pp. 178–79. 686 Trial Transcript, March 2, 2020, Kevin McGuire, pp. 186–87. 687 Dahlberg, 92 F.Supp. 2d at 1108 (finding that a disabled driver failed to satisfy the Johnson burden shifting framework because he did not suggest any modification to the car rental company’s reservation system which would address his concerns and did not produce any evidence that modification of system would be reasonable in the run of cases). 122 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 123 of 131 rectify the problem which he perceives.”688 The closest Plaintiff comes to requesting a modification is stating that he “welcome[s] an opportunity to sit down together to discuss these issues, and what LSED/SMG intends to do to correct them.”689 In Elliott v. Harris, the plaintiff, a blind 15-year old, requested a lead rope so he could ride horses at the defendant’s establishment.690 When the defendant refused the request and refunded the payment, the plaintiff filed suit under Title III.691 The plaintiff appealed the district court’s final judgment, arguing that the district court erred by limiting its jury instructions to the plaintiff’s proposed use of a lead rope.692 The Fifth Circuit affirmed, finding that the plaintiff failed to suggest “any other modes of accommodation on which the district court should have instructed the jury.”693 While the plaintiff “did not need to go into the specifics of how the lead rope would be used[,] he still needed to show the requested modification.”694 Because the only modification the plaintiff referred to was the lead rope, that was the only modification the jury was allowed to consider.695 In Shaywitz v. Am. Bd. of Psychiatry & Neurology, a physician who suffered from dyslexia and an anxiety disorder alleged that the defendant, the American Board of Psychiatry and Neurology, failed to accommodate his disability in administering its certification examination.696 688 Id. 689 Rec. Doc. 179-1 at 2. 690 205 F. App’x 255, 256 (5th Cir. 2006). 691 Id. 692 Id. at 257. 693 Id. at 258. 694 Id. 695 Id. 696 848 F.Supp.2d 460, 461 (S.D.N.Y. 2012). 123 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 124 of 131 The plaintiff’s counsel contacted the defendant by phone and submitted a written letter to the defendant, detailing plaintiff’s qualifications, his dyslexia and anxiety disorder, and his attempts to pass the certification examination.697 As in this case, the plaintiff “rest[ed] his claim alleging failure to accommodate on the September 2007 Letter written by his counsel. . . .”698 The district court determined that the letter was deficient because it “d[id] not provide any documentation regarding [the plaintiff’s] conditions, nor d[id] it contain an identified request for accommodation.”699 While the district court found that the letter “explicitly discusses [the plaintiff’s] dyslexia, cardiac arrhythmias and anxiety, it d[id] not provide any documentation regarding those conditions, nor d[id] it contain an identifiable request for accommodation. Instead, the letter threatens litigation and ends essentially with a legal conclusion that ‘there is no rational reason to deny Board certification to [the plaintiff].’”700 Because the pre-suit letter did not “contain an identifiable request for accommodation,” it could not be considered a request for a reasonable accommodation.701 In Dahlberg v. Avis Rent A Car Sys., Inc., the plaintiff, a disabled driver, alleged that the defendant, an automobile rental company, failed to make a reasonable modification to its allegedly discriminatory reservation system.702 The district court determined that the plaintiff failed to satisfy the Johnson burden shifting framework because he did not suggest an actual modification Id. at 465. The letter provided in sum: “[w]e believe there is no rational reason to deny Board certification to Dr. Shaywitz and that the [Board]'s actions in denying Dr. Shaywitz the opportunity to fully pursue his chosen profession on account of his medical condition and in continuing to apply concededly unreliable subjective filters to restrict Dr. Shaywitz’s ability to compete for business opportunities is unlawful.” 697 698 Id. at 467. 699 Id. at 468. 700 Id. 701 Id. 702 92 F.Supp.2d 1091 (D. Colo. 2000). 124 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 125 of 131 to the defendant’s reservation system which would address his concerns, and did not produce any evidence that modification of that system would be reasonable in the run of cases.703 The court reasoned that a request for a reasonable modification must consist of more than just a statement that the person with the disability is “unhappy with the manner in which” the defendant handled the situation.704 Rather, the plaintiff must suggest a modification that “would rectify the problem which he perceives.”705 Instead, the plaintiff “attempt[ed] to deflect his burden of suggesting a reasonable modification onto” the defendant.706 The district court found that such an approach is inconsistent with the Johnson burden shifting framework.707 Similarly, regarding defendant’s use of an outside reservation system, “to the extent that [the plaintiff’s] suggestion that [the defendant] ‘use something else’ can even be viewed as a suggested modification,” the district court found that “such a modification [was] unreasonable as a matter of law.”708 Dahlberg makes clear that a plaintiff must suggest a specific modification––an identifiable change in policy or procedure beyond a simple request to “do something”––in order to satisfy the first step of Johnson. Without such an explicit request, the court cannot adequately determine whether the modification is reasonable. Here, as in Shaywitz, Plaintiff “rests his claim alleging failure to accommodate on the 703 Id. at 1105–08. 704 Id. at 1108. 705 Id. 706 Id. 707 Id. 708 Id. at 1109. 125 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 126 of 131 [November pre-suit letter] written by his counsel. . . .”709 The Complaint also provides that the November 2017 pre-suit letter is the basis for his reasonable accommodation claim.710 And here, as in Shaywitz, while the letter “explicitly discusses [the plaintiff’s disability] . . . it [does not] contain an identifiable request for accommodation. Instead, the letter threatens litigation and ends essentially with a legal conclusion. . . .”711 Because the November pre-suit letter does not “contain an identifiable request for accommodation,” it cannot not be considered a request for a reasonable accommodation.712 The caselaw described above shows that it is not enough to simply highlight disability related grievances. Rather, a plaintiff seeking to make a reasonable modification claim must also identify a reasonable modification, a specific solution which would rectify the plaintiff’s grievances. Here, Plaintiff’s counsel makes no request for a reasonable modification in his November pre-suit letter. If anything, Plaintiff’s counsel attempts to place the burden on Defendants to propose a reasonable modification when he writes that he would “welcome an opportunity to sit down together to discuss these issues, and what LSED/SMG intends to do to correct them.”713 However, Johnson makes clear that under the burden shifting framework adopted by the Fifth Circuit, the “plaintiff has the burden of proving that a modification was requested and that 709 Shaywitz, 848 F.Supp.2d at 467. Rec. Doc. 1 at 8 (“In November 2017, the undersigned counsel sent a pre-suit conciliation letter to the DEFENDANTS notifying them of the violations of MR. BAILEY’s rights and attempting to discuss a mutual resolution to the lack of appropriate ADA accessible seating at the Superdome. This letter constituted a request for “reasonable accommodation” or “reasonable modification” under the ADA and RA.”). 710 711 Shaywitz, 848 F.Supp.2d at 468. 712 Id. 713 Rec. Doc. 179-1 at 2. 126 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 127 of 131 the requested modification is reasonable.”714 Plaintiff’s request for a reasonable modification must consist of more than a statement that he is “unhappy with the manner in which” SMG and France have failed to accommodate his complaint. Rather, the caselaw shows that Plaintiff must actually suggest a specific modification that “would rectify the problem which he perceives.”715 Finding none in the November pre-suit letter, the Court must conclude that Plaintiff failed to suggest a modification and therefore did not meet his initial burden under Johnson. ii. Whether the “good faith interactive process” applies here In his post trail briefing, Plaintiff analogizes to cases in which a disabled employee requests an accommodation from his or her employer.716 In the employment context, “[w]hen a qualified individual with a disability requests a reasonable accommodation, the employer and employee should engage in flexible, interactive discussions to determine the appropriate accommodation.”717 The good faith interactive process is defined as “a meaningful dialogue with the employee to find the best means of accommodating that disability.”718 “This obligation arises once an employer is put on notice of an employee's need to be reasonably accommodated—which usually, but not always, occurs after the employee requests an accommodation.”719 “The ADA provides a right to reasonable accommodation, not to the employee’s preferred 714 Johnson, 116 F.3d at 1059. 715 Id. at 1108. 716 Rec. Doc. 172 at 63–65. 717 E.E.O.C. v. Agro Distrib., 555 F.3d 462, 471 (5th Cir. 2009). 718 Chevron Phillips Chem. Co., 570 F.3d at 621 (quoting Tobin v. Liberty Mut. Ins. Co., 433 F.3d 100, 108 (1st Cir. 2005)). 719 Amedee v. Shell Chem. LP-Geismer Plant, 384 F.Supp.3d 613, 642–43 (M.D. La. 2019), aff'’ sub nom. Amedee v. Shell Chem., L.P., 953 F.3d 831 (5th Cir. 2020). 127 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 128 of 131 accommodation.”720 “The plaintiff bears the burden of proving that an available position exists that he was qualified for and could, with reasonable accommodations, perform.” 721 “A disabled employee has no right to a promotion, to choose what job to which he will be assigned, or to receive the same compensation as he received previously.”722 “[W]hen an employer’s unwillingness to engage in a good faith interactive process leads to a failure to reasonably accommodate an employee, the employer violates the ADA.”723 However, “an employer cannot be found to have violated the ADA when responsibility for the breakdown of the ‘informal, interactive process' is traceable to the employee and not the employer.” 724 The precise “contours of the interactive process must be determined on a case-by-case basis.”725 Plaintiff argues that Defendants were required to the engage in the “good faith interactive process” described above, and that the failure to do so is a violation of the ADA.726 However, it is unclear if this obligation to engage in a sufficient interactive process extends to situations outside the employment context. Most cases in which a covered entity must engage in an informal “interactive process” to determine whether it is practicable to accommodate a disability occur in the employee-employer relationship. A law review article providing an overview of the reasonable 720 Id. 721 Jenkins, 487 F.3d at 315. 722 Id. at 316. 723 Loulseged v. Akzo Nobel Inc., 178 F.3d 731, 736 (5th Cir. 1999). 724 Id. 725 Picard v. St. Tammany Parish Hosp., 611 F.Supp.2d 608, 621 (E.D. La. 2009). Rec. Doc. 172 at 64 (“Upon receipt of Mr. Bailey’s request for reasonable modification, Defendants were required to engage in the interactive process so that together they could determine what reasonable accommodations might be available. The documentary evidence introduced at trial shows that, despite receipt of a request for reasonable accommodation, Defendants did not engage in a good faith, interactive dialogue, ultimately necessitating the instant ligation.”). 726 128 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 129 of 131 accommodation provides: The ‘interactive process’ is a mechanism employers and employees use to determine whether there is an accommodation that will allow a particular disabled individual to perform the essential functions of a particular job. It may be useful to think of the interactive process as a dialogue with an employee about a specific issue-what he or she needs to perform the essential functions of a particular job and whether the employer can or will provide it.727 Plaintiff provides no argument as to why this Court should extend this obligation from the employment context to the situation between Plaintiff on the one hand and France and SMG on the other. Additionally, while there are some instances for which an entity’s refusal to engage in an interactive process would bolster a claim of liability “the ADA imposes liability for, inter alia, discriminatory refusal to undertake a feasible accommodation, not mere refusal to explore possible accommodations where, in the end, no accommodation was possible.”728 “Thus, a failure to engage in the interactive process is only actionable if, among other things, a good faith effort to assist the disabled could have resulted in a reasonable accommodation.”729 Even if that obligation existed in this case, there is some evidence to suggest that Defendants engaged in such a “good faith interactive process.” The good faith interactive process is defined as “‘a meaningful dialogue with the employee to find the best means of accommodating that disability.’”730 Here, Plaintiff was put in touch with Kevin McGuire, an ADA consultant who 727 Grant T. Collins & Penelope J. Phillips, Overview of Reasonable Accommodation and the Shifting Emphasis from Who Is Disabled to Who Can Work, 34 HAMLINE L. REV. 469, 482 (2011). 728 McBride v. BIC Consumer Prod. Mfg. Co., 583 F.3d 92, 99 (2d Cir. 2009) (internal citation omitted). 729 Killoran on behalf of A.K. v. Westhampton Beach Sch. Dist., No. 18-CV-3389 (JS)(SIL), 2020 WL 1325572, at *7 (E.D.N.Y. Feb. 12, 2020), report and recommendation adopted sub nom. Killoran v. Westhampton Beach Sch. Dist., No. 2:18-CV-03389, 2020 WL 1433647 (E.D.N.Y. Mar. 11, 2020). 730 Chevron Phillips Chem. Co., 570 F.3d at 621 (quoting Tobin, 433 F.3d at 108). 129 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 130 of 131 has worked with the Board and SMG.731 Mr. McGuire “explained every option that we had at our disposal” in attempting to accommodate Plaintiff.732 Mr. McGuire discussed with Plaintiff his different seating options, eventually moved him to four different seating locations, and followed up with Plaintiff to ask if those seats rectified Plaintiff’s grievances.733 While Plaintiff was never satisfied with these seats, that does not necessarily mean that Defendants violated the reasonable accommodation standard nor any obligation to engage in an interactive process. The ADA does not require that a disabled person be provided with every accommodation he requests. In the employment context, “[a] disabled employee has no right to a promotion, to choose what job to which he will be assigned, or to receive the same compensation as he received previously.”734 Therefore, even if Defendants were obligated to engage in a “good faith interactive process” the Court finds that they participated in “a meaningful dialogue with [Plaintiff] to find the best means of accommodating that disability.”735 IV. Conclusion For the reasons stated above, this Court finds that Plaintiff Shelby Bailey has failed to carry his burden of proving that Defendants SMG and Kyle France, in his official capacity, violated the Americans with Disabilities Act and/or the Rehabilitation Act. The Court is mindful that this result leaves Plaintiff with “limited seating choices . . . in less than ideal locations.”736 However, the 731 Trial Transcript, March 2, 2020, Thomas Russell Bailey, pp. 200–202; Trial Transcript, March 2, 2020, Kevin McGuire, pp. 178–79. 732 Trial Transcript, March 2, 2020, Kevin McGuire, p. 183. 733 Trial Transcript, March 2, 2020, Kevin McGuire, pp. 186–87. 734 Id. at 316. 735 Chevron Phillips Chem. Co., 570 F.3d at 621 (quoting Tobin, 433 F.3d at 108). 736 Landis, 2019 WL 7157165 at *25. 130 Case 2:18-cv-05888-NJB-DPC Document 181 Filed 09/04/20 Page 131 of 131 dictates of the ADA do not require otherwise. Thus, the Court’s decision is compelled by the preceding findings of fact and conclusions of law, in particular, the structural limitations of the stadium’s design, existing ADA regulations and guidelines, and case law.737 Accordingly, IT IS ORDERED, ADJUDGED AND DECREED that there be judgment in favor of Defendants SMG and Kyle France, in his official capacity, and against Plaintiff, Shelby Bailey, dismissing Plaintiff’s claims with prejudice. NEW ORLEANS, LOUISIANA, this 4th day of September, 2020. ___ ____________________________________ NANNETTE JOLIVETTE BROWN CHIEF JUDGE UNITED STATES DISTRICT COURT 737 See id. 131

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