IN RE: MARY FULLER

Filing 14

MEMORANDUM DECISION AND ORDER ON MOTION TO QUASH SUBPOENA re 1 Motion to Quash By MAGISTRATE JUDGE JOHN H. RICH III. (slg)

UNITED STATES DISTRICT COURT
DISTRICT OF MAINE

In Re: Mary Fuller

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No. 2:19-mc-00109-JHR
(Civil Action No. 2:16-cv-03631-PHX-DJH,
U.S.D.C. District of Arizona)

MEMORANDUM DECISION AND ORDER ON MOTION TO QUASH SUBPOENA
Mary Fuller, a Maine resident serving as a nonparty expert witness in the above-captioned
disability claim action pending in the United States Court for the District of Arizona (“District of
Arizona”), seeks to quash portions of a subpoena duces tecum served on her by defendant Austin
Jerome Philbin, M.D., on the basis that those portions subject her to an undue burden in violation
of Federal Rule of Civil Procedure 45. See Motion To Quash Subpoena (“Motion”) (ECF No. 1)
at 1-2. In a similar case involving Ms. Fuller in 2013, Judge Hornby denied a motion to compel
her to comply with a subpoena duces tecum on the basis that compliance would impose an undue
burden. See Fuller v. Unum Grp. (“Fuller I”), Civil No. 2:13-MC-140-DBH, 2013 WL 5967019,
at *1 (D. Me. Nov. 8, 2013). I perceive no material difference between this case and Fuller I and,
accordingly, grant the Motion.
I. Applicable Legal Standards
Rule 45 provides, in relevant part, “On timely motion, the court for the district where
compliance is required” – in this case, the District of Maine – “must quash or modify a subpoena
that . . . subjects a person to undue burden.” Fed. R. Civ. P. 45(d)(3)(A)(iv).1 The movant bears
the burden of establishing that the portions of the subpoena at issue impose an undue burden on

The “[p]lace of [c]ompliance” is defined, in relevant part, as “a place within 100 miles of where the person resides,
is employed, or regularly transacts business in person[.]” Fed. R. Civ. P. 45(c)(2)(A).
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her. See, e.g., 9A Charles Alan Wright & Arthur R. Miller, Federal Practice and Procedure
(“Wright & Miller”) § 2463.1, at 507 (3d ed. 2008).
“Whether a subpoena subjects a witness to undue burden . . . usually raises a question of
the reasonableness of the subpoena[,]” requiring “a court to balance the interests served by
demanding compliance with the subpoena against the interests furthered by quashing it[.]” Id. at
501 (footnote omitted). “[T]his process of weighing a subpoena’s benefits and burdens calls upon
the trial court to consider whether the information is necessary and whether it is available from
any other source[,]” which is “obviously . . . a highly case specific inquiry and entails an exercise
of judicial discretion.” Id. at 501-06 (footnotes omitted).
“In addition, subpoenas duces tecum to a third party are discovery devices which, although
governed in the first instance by Rule 45, are also subject to the parameters established by Rule
26.” Hume v. Consol. Grain & Barge, Inc., CIVIL ACTION NO. 15-935, 2016 WL 7385699, at
*2 (E.D. La. Dec. 21, 2016) (citations and internal quotation marks omitted). See also, e.g., EEOC
v. Tex. Roadhouse, Inc., 303 F.R.D. 1, 2 (D. Mass. 2014) (“A subpoena issued to a non-party
pursuant to Rule 45 is subject to Rule 26(b)(1)’s overriding relevance requirement.”).
In turn, Rule 26 provides, in relevant part:
Parties may obtain discovery regarding any nonprivileged matter that is relevant to
any party’s claim or defense and proportional to the needs of the case, considering
the importance of the issues at stake in the action, the amount in controversy, the
parties’ relative access to relevant information, the parties’ resources, the
importance of the discovery in resolving the issues, and whether the burden or
expense of the proposed discovery outweighs its likely benefit.
Fed. R. Civ. P. 26(b)(1). As in the case of Rule 45(d)(3)(A)(iv), analysis pursuant to Rule 26(b)(1)
requires the court to “engage[] in a balancing test, weighing the defendants’ need for this
information, the availability of other means of obtaining it, and the burden placed on the claimants
by the subpoenas.” Tex. Roadhouse, 303 F.R.D. at 2.
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II. Background
Dr. Philbin is an in-house doctor at Paul Revere Life Insurance Company (“Paul Revere”),
a subsidiary of Unum Group (“Unum”). Opposition to Motion To Quash Subpoena (“Opposition”)
(ECF No. 3) at [1] & n.1.2 The plaintiff in the underlying action, Mark Biliack, M.D., sued Paul
Revere, Unum, Dr. Philbin, and another in-house doctor, Suzanne Benson, M.D., in the District of
Arizona for the alleged bad-faith denial of his claim of total disability. Declaration of Theona
Zhordania (“Zhordania Decl.”), Exh. 1 (ECF No. 3-1) to Opposition, ¶¶ 1, 3.
Ms. Fuller, an expert designated by Dr. Biliack, Motion at 1, formerly worked for UNUM
and UnumProvident, the predecessors in interest to defendant Unum, id. at 2; Declaration of Mary
Fuller (“Fuller Decl.”), Exh. B (ECF No. 1-2) to Motion, ¶ 2. In 2002, shortly after Ms. Fuller’s
position with UnumProvident was eliminated, she began offering her services as a consultant and
expert witness in disability insurance claims-handling cases. Fuller Decl. ¶¶ 12, 14-17. Ms. Fuller
is almost always hired by plaintiffs, and has testified more frequently in cases against Unum than
in cases against all other insurers combined. Motion at 2; Fuller Decl. ¶ 22. Ms. Fuller has written
a report expressing the opinion that Paul Revere, Unum, Dr. Philbin, and Dr. Benson denied Dr.
Biliack’s disability claim in bad faith because, inter alia, they improperly used and/or conducted
surveillance video, did not conduct an independent medical examination (“IME”), and/or failed to
order a Functional Capacity Evaluation (“FCE”) and credit an FCE provided by Dr. Biliack.
Zhordania Decl. ¶ 3.
Dr. Philbin obtained a subpoena from the District of Arizona, dated April 23, 2019,
commanding Ms. Fuller not only to testify at a deposition to be held in Portland, Maine, but also
to produce 18 categories of documents. See Subpoena To Testify at a Deposition in a Civil Action

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The pages of the Opposition are misnumbered beginning with page 2, which is referred to as page 1. See generally
Opposition. I have referred to the actual page numbers in brackets.

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(“Subpoena”), Exh. A (ECF No. 1-1) to Motion, at Page ID ## 11, 14-17. Ms. Fuller filed the
instant motion on May 31, 2019, seeking to quash document request Nos. 10 through 17, see
Motion at 3-4, which directed her to provide:
10. All of YOUR expert reports in which YOU rendered opinions or testified
against any insurance company (other than UNUM) within the last five years.
11. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that an Independent Medical Examination or Functional Capacity
Evaluation conducted by an insurance company was reasonable, thorough, fair or
in good faith.
12. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that surveillance conducted by an insurance company was [a]
reasonable, valid/ helpful investigative tool or conducted in good faith.
13. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that an insurance company’s decision not to conduct an
Independent Medical Examination or a Functional Capacity Evaluation was
reasonable or did not constitute unreasonable and/or bad faith conduct.
14. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that an insurance company’s investigation was thorough,
reasonable and/or conducted in good faith.
15. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that the manner in which an insurance company compensated its
claims personnel was reasonable, was not improper, and/or did not incentivize
claims personnel to deny legitimate claims.
16. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that an insurance company’s claim decision was not
unreasonable or in bad faith.
17. All DOCUMENTS, including any expert opinion, deposition testimony,
affidavit/declaration or trial testimony, that evidence or reflect any opinion(s)
rendered by YOU that a claims handler who made a claims decision was not biased
or incentivized to deny legitimate claims by his or her employer.
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Subpoena at Page ID ## 15-17.
With respect to all of the foregoing requests except No. 10, the subpoena provides: “To the
extent that YOU contend that complying with this request would be unduly burdensome or
oppressive, please produce five sample documents that are responsive to this request.” Id.
Ms. Fuller has been hired to consult and/or testify as an expert on insurance claims and
administration in more than 450 cases, and has written reports in 405 of those cases for 175 lawyer
clients. Fuller Decl. ¶¶ 16, 23. Of those 405 reports, between 75 and 80 percent were written in
cases in which Unum companies were defendants. Declaration of Mary Fuller (“Suppl. Fuller
Decl.”) (ECF No. 4-1), attached to Reply Memorandum in Support of Motion To Quash Subpoena
(“Reply”) (ECF No. 4), ¶ 2. Ms. Fuller’s 405 written reports, each of which is between 75 and
100 pages long, have all been written in cases in which she formed the opinion that the insurer had
improperly denied benefits. Fuller Decl. ¶ 23. Because she writes reports only in such cases, it
would be rare, but not completely out of the question, for her to have included a favorable opinion
on a material element of an insurer’s handling of a claim in a written report. Id. ¶ 25.
III. Discussion
In Fuller I, Unum served a subpoena on Ms. Fuller seeking, inter alia, all of her billing and
time records relating to claims against Unum since 2001, divided into four categories: “where [she]
was not disclosed as an expert witness; where she was disclosed as an expert witness; where she
concluded that Unum acted reasonably and/or in good faith; and where she concluded that Unum
acted unreasonably and/or in bad faith.” Fuller I, 2013 WL 5967019, at *1. Judge Hornby
acknowledged that it was Ms. Fuller’s obligation – a “heavy burden” according to Horizons
Titanium Corp. v. Norton Co., 290 F.2d 421, 425 (1st Cir. 1961) – to show undue burden. Id. at

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*2. However, he denied Unum’s motion to compel the production of the requested compensation
records, “designed to deal with alleged anti-Unum bias,” explaining:
Unum had full opportunity to question Fuller at [her] deposition about her bias, it
has the fact that Unum laid Fuller off before she undertook her current career, it has
the statistics of her favorable and unfavorable testimony in other cases, and it
should have its own records from the previous cases where it was a defendant and
Fuller testified.
Id. at *3. Judge Hornby concluded that, while Unum was “able to demonstrate that some, but not
all,” of the “many scores of hours” Ms. Fuller said it would take her to review her cases to provide
the requested information “would be unnecessary[,]” the remaining time was “unduly burdensome,
given the other evidence of bias that Unum can use and the remote likelihood that these materials
would lead to the discovery of admissible evidence.” Id.
Dr. Philbin asserts that the subpoena at issue was drafted with Fuller I in mind and that this
case is distinguishable in several respects. See Opposition at [10]-[11]. First, he points out that
Judge Hornby held that Unum’s request for compensation records was unduly burdensome, ruling
that the parties’ dispute over expert reports was mooted by Ms. Fuller’s representation that she
had no reports responsive to Unum’s requests. See id. at [10]. He notes that, by contrast, in this
case, he seeks no compensation records apart from those pertaining to this case, and Ms. Fuller
has implied that she has expert reports responsive to his requests. See id. at [10]-[11]. Second, he
notes that, unlike in Fuller I, the defendants in this case make a proposal “to eliminate any potential
burden on Ms. Fuller”; namely “to have a mutually-acceptable third-party vendor review the
reports to determine if there are any responsive documents” and “to reimburse Ms. Fuller for the
cost of collecting and transmitting her documents to the vendor.” Id. at [11]. Finally, he observes
that, whereas in Fuller I, Ms. Fuller had already been deposed before the subpoena was issued, the
subpoena at issue here was served prior to her deposition so that the defendants could question her

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about responsive documents, or the lack thereof. See id. He argues that this is significant because
a movant’s “‘heavy burden’ to quash a subpoena is ‘particularly’ important when the motion is
filed ‘before the deposition even commences[.]’” Id. (quoting Horizons Titanium, 290 F.2d at 425).
I perceive no material distinction between this case and Fuller I.
A. Showing of Burdensomeness of Subpoena
First, and most importantly, Ms. Fuller persuasively counters that the defendants’ proposal
does not relieve the burden of responding to the subpoena. She represents that she has reports
potentially responsive to request Nos. 11 through 15 and/or 17 of the document demand. See
Suppl. Fuller Decl. ¶ 11. She avers that between 90 and 95 percent of the 405 reports she has
written rest on information provided by defendants pursuant to protective orders, and that, when
preparing reports, she often includes entire protected documents as exhibits, cuts and pastes
portions of protected documents in the body of her report, and/or quotes from them in her reports.
See id. ¶¶ 3-4. She attaches five sample protective orders from cases involving Unum, representing
that similar protective orders were entered in all Unum cases in which she wrote reports
(accounting for more than 300 of her 405 reports) and in non-Unum cases involving all but
approximately 20 to 40 of her reports. See id. ¶¶ 2-3 & [Sample A], Exh. A (ECF No. 4-2), [Sample
B], Exh. B (ECF No. 4-3), [Sample C], Exh. C (ECF No. 4-4), [Sample D], Exh. [D] (ECF No. 45),3 & [Sample E], Exh. E (ECF No. 4-6) thereto.
She states that, as she understands the terms of the protective orders, she “would be
prohibited from turning over to any third party any report that reproduces, in any form, any part of
any document covered by any of the orders.” Suppl. Fuller Decl. ¶ 5. Therefore, prior to turning
any of her reports over to a third-party vendor, she would have to review all 405 of her case files

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Exhibit D was mistakenly labeled Exhibit C.

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to determine whether a protective order had been entered and, if so, whether her report included
information subject to that protective order. See id. ¶ 8. She anticipates that “[m]ost cases” will
include protected information, requiring her “to arrange for the protective order to be lifted or
modified before any third party can be given access to the reports.” Id. This “entire review
process” would “consume many hours” of her time. Id. ¶ 9.
Dr. Philbin challenges the adequacy of this showing of burdensomeness, asserting that
expert reports are not expressly covered by any of Ms. Fuller’s five sample protective orders; she
makes no showing that any particular report cannot be produced pursuant to a protective order; the
sample protective orders that she does submit allow the “Designating Party” (in each of those
cases, Unum) to waive any obligations she otherwise might have had simply by consenting to the
production of documents; and she makes no showing that her reports concerning other insurance
companies are subject to a protective order. See Sur-Reply in Opposition to the Motion To Quash
the Documents Subpoena Served on Ms. Fuller (“Surreply”) (ECF No. 13) at 4-5. Dr. Philbin also
supplies evidence that seven of Ms. Fuller’s expert reports are available through the public Pacer
database. See id. at 5; Supplemental Declaration of Theona Zhordania (“Suppl. Zhordania Decl.”)
(ECF No. 13-1), attached thereto.
Nonetheless, as in Fuller I, Dr. Philbin’s evidence and arguments do not undercut the force
of Ms. Fuller’s showing, demonstrating only that “some, but not all,” of the many hours Ms. Fuller
avers it would take her to review her cases to provide the requested information “would be
unnecessary[.]” Fuller I, 2013 WL 5967019, at *3.
First, while Ms. Fuller’s sample protective orders do not expressly cover expert reports,
they do cover the information contained within protected documents, see Sample A at Page ID
# 81, ¶ 2; Sample B at Page ID # 91, ¶ 3; Sample C at Page ID # 103, ¶ 3; Sample D at Page ID

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# 112, ¶ 3; Sample E at Page ID # 124. Ms. Fuller avers that she often includes such information
in her reports. See Suppl. Fuller Decl. ¶ 4.
Second, while Ms. Fuller makes no showing that any particular report cannot be produced
pursuant to a protective order, she need not do so to demonstrate the burdensomeness of the
document requests at issue. She avers that between 90 and 95 percent of the 405 reports she has
written rest on information provided by defendants pursuant to protective orders. See id. ¶ 3. It,
therefore, stands to reason that she would have to screen most, if not all, of her reports to determine
whether their production would run afoul of a protective order.
Third, it does not appear that even as to the large percentage of Ms. Fuller’s reports
involving Unum, Unum alone has the power in every case, as “Designating Party,” to consent to
the use of confidential information in this litigation. Two of Ms. Fuller’s five sample protection
orders provide for the dissemination of confidential information for purposes other than the lawsuit
at issue only with the written prior consent of “all parties.” Sample A at Page ID # 81, ¶ 3; Sample
C at Page ID # 103, ¶ 4.
Fourth, Ms. Fuller does make a showing that some of her non-Unum reports are subject to
protective orders, averring that such orders cover all but approximately 20 to 40 of her 405 reports.
See Suppl. Fuller Decl. ¶ 3.
Dr. Philbin, finally, argues that “the few courts that have addressed the issue have rejected
the argument that expert reports in other cases are not discoverable because they may be subject
to a protective order[,]” Surreply at 6, a proposition for which he cites Expeditors Int’l of Wash.,
Inc. v. Vastera, Inc., No. 04 C 0321, 2004 WL 406999, at *4 (N.D. Ill. Feb. 26, 2004).
However, whether a document containing information subject to a confidentiality order
entered in a prior case is discoverable and whether the terms of that confidentiality order must be

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met are different matters. See, e.g., Eli Lilly & Co. v. Perrigo Co., CAUSE NO. 1:13-cv-851-SEBDKL, 2016 WL 10459789, at *1 (S.D. Ind. Apr. 1, 2016) (ruling that expert reports from a prior
litigation were relevant and discoverable but that “the previous protective order must be complied
with[,]” necessitating redactions). Ms. Fuller reasonably claims a need to determine whether
information in her prior reports is subject to the terms of confidentiality orders entered in the
majority of the underlying cases. That process is burdensome.
B. Balancing of Burden Against Benefit
I next weigh the burden to Ms. Fuller of responding to the requests at issue against the
benefit to the defendants of obtaining the information they seek, concluding, as did Judge Hornby
in Fuller I, that the scales tip in favor of a finding that those requests impose an undue burden. In
this case, as in Fuller I, Dr. Philbin and his co-defendants seek the documents at issue both to
demonstrate Ms. Fuller’s alleged anti-Unum bias and as possible fodder for impeachment.
Compare Fuller I, 2013 WL 5967019, at *3 n.7, with Opposition at [3]. Yet, in this case, as in
Fuller I, the defendants have “other evidence of bias[,]” and the “likelihood that these materials
would lead to the discovery of admissible evidence” is “remote.” Fuller I, 2013 WL 5967019, at
*3.4
In essence, Dr. Philbin seeks the production of (i) any reports prepared by Ms. Fuller in
which, despite ultimately finding that insurers improperly denied benefits, she commented
favorably regarding aspects of insurers’ claim decisions, and (ii) all reports that she has produced
in the past five years for any insurer other than Unum. See Subpoena at Page ID ## 15-17. He
contends that these documents are relevant because, if Ms. Fuller’s prior reports are inconsistent
with the opinions she rendered in the underlying District of Arizona case, she can be impeached

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That the request in Fuller I was for compensation records, see Fuller I, 2013 WL 5967019, at *3, while that at issue
here is for expert reports, see Motion at 3-4, is a distinction without a difference.

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with her prior testimony, and, if she opined in prior cases that every insurer was guilty of bad faith
because of the manner in which it conducted surveillance, failed to order or misused an IME, or
failed to order or misused an FCE, her prior testimony will demonstrate bias. See Opposition at
[4]-[5].
If, as the defendants “strongly suspect,” Opposition at [5], Ms. Fuller has never expressed
a favorable opinion toward an insurer in all 405 of her reports, the probative value of the requested
discovery will be marginal. Ms. Fuller has already acknowledged that she has never testified on
behalf of an insurer and that she expressed an opinion in all 405 of her reports that the insurer
improperly denied benefits. See Fuller Decl. ¶¶ 22-23. And, in the 450 cases on which she has
consulted, she has found impropriety on the part of the insurer 92 percent of the time. See Suppl.
Fuller Decl. ¶ 10.
Moreover, while Dr. Philbin did not have the benefit of Ms. Fuller’s deposition testimony
when he issued the subpoena at issue, as did the defendants in Fuller I, his co-defendant Unum
has other evidence of alleged anti-Unum bias, including “the fact that Unum laid [Ms.] Fuller off
before she undertook her current career” and “the statistics of her favorable and unfavorable
testimony in other cases,” and “its own records from the previous cases where it was a defendant
and Fuller testified.” Fuller I, 2013 WL 5967019, at *3.
While Dr. Philbin argues that “courts have repeatedly rejected the argument that a
discovery request should not be enforced because the information sought is ‘equally available’ or
already in the requesting party’s possession,” Surreply at 2-3, the authorities he cites in support of
that proposition are inapposite. Ms. Fuller does not object to producing the requested documents
on the basis that Unum already has them but, rather, on the basis of the imposition of an undue
burden. In that context, as noted above, the “process of weighing a subpoena’s benefits and

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burdens calls upon the trial court to consider whether the information is necessary and whether it
is available from any other source.” 9A Wright & Miller § 2463.1, at 501-05 (footnotes omitted).
As in Fuller I, the fact that Unum has been a party to more than 300 cases in which Ms. Fuller has
provided written reports and, therefore, presumably has access to them, see Fuller I, 2013 WL
5967019, at *3, tips the balance in favor of granting Ms. Fuller’s motion.
IV. Conclusion
For the reasons discussed above, Ms. Fuller’s motion to quash that portion of the subpoena
served on her by Dr. Philbin containing document request Nos. 10 through 17 is GRANTED.
NOTICE
In accordance with Federal Rule of Civil Procedure 72(a), a party may serve and file an
objection to this order within fourteen (14) days after being served with a copy thereof.
Failure to file a timely objection shall constitute a waiver of the right to review by the
district court and to any further appeal of this order.
Dated this 11th day of October, 2019.
/s/ John H. Rich III
John H. Rich III
United States Magistrate Judge

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