Bey et al v. Midland Credit Management, Inc. et al
Filing
26
MEMORANDUM OPINION. Signed by Judge George Jarrod Hazel on 3/23/2016. (kw2s, Deputy Clerk)(c/m to both Plaintiffs 3.23.16)
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF MARYLAND
Southern Division
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MALIK BEY, etal.,
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Plaintiffs,
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v.
Case No.: G.III-15-1329
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MIDLAND CREDIT MANAGEMENT,
INC., etal.,
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Defendants.
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MEMORANDUM
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OI'INION
In this action. which was removed to this Court Ii'om the Circuit Court Il)r Prince
Georgc's County, Maryland. pro sc Plaintiffs Malik Bey and Dawud Best. individually and on
bchalf of others similarly situatcd. (collectivcly. "Plaintitfs")1 allegc thaI Dcfendants Midland
Credit Management. Inc. ("'Midland Credit") and Midland Funding. LLC ("Midland Funding")
(collectively. "Defendants" or "Midland") violated provisions of the Fair Dcbt Collection
Practices Act ("FDCPA"). 15 U.S.c. ~ 1601 el seq.. the Fair Credit Reporting Act. 15 U.s.c. ~
1681 el seq., thc Maryland Consumcr Debt Collcction Act ("MCDCA"). Md. Code Ann .. Com.
Law
9
14.101 el seq., and the Maryland Consumer Protection Act ("MCPA"). Md. Code Ann ..
Com. Law ~ 13-101 el seq. See ECF Nos. I & 2. Presently pcnding before the Court is
I A third PJaintift~ Kimberly
Alston, is also named in a First Amended Complaint. see ECF NO.6. but rhe First
Amended Complaint was not properly filed ill the stale court action before removal to this Court because it did not
include a certificate of service. See Md. Rule 1-323{"'Thc clerk shall not accept for filing any pleading or other paper
requiring service. other than an original pleading. unless it is accompanied by an admission or waiver of service or a
signed certificate showing the date and manner of making service,"); LO\'l!ro \', Do SiI\'a. 28 A.3d 43. 49-50 (Md,
Ct. Spec. App. 20 II) ("[I]t is clear that in adopting Rule 1-323. alld its predecessors. the COlll1of Appeals illlended
that a pleading or paper requiring service that did not contain the appropriate proof of service was not to become a
part of any court proceeding by being 'filed" in the court file of such proceeding."). Thus. the original Complaint.
ECF NO.2, is the operative Complaint.
Defendants' Motion to Compel Arbitration and to Stay Proceedings. or. In the Alternative. to
Dismiss the Complaint? ECr No. 12. The Motion is fully briefed and no hearing is necessary.
See Loe. R. 105.6 (D. Md.). For the reasons that follow. Defendants' Motion is GRANTED.
I.
BACKGROUl\'D
According to the Complaint. Midland Funding "is one of the nation's largest buyers of
unpaid debt" and it works with its "afliliate. Midland Credit ....
to service accounts'" ECF 1'\0.
2 at ~ 3. Mr. Bey alleges that. in October 2012. Midland Credit "bought a debt II'om Citibank.
N.A. in which [Mr. Bey 1 had an unpaid financial obligation'" but the only information that
Midland Credit had respecting the "alleged debt" was the name. address. last payment date.
charge-offdate,3
and balance of the debt.~ Id. at
Citibank on November 9. 2011. Ill. at
'i'i 4-5.
The account had been charged olTby
'I'i 21. 26. On October 21. 2012. Midland Credit sent a
letter to Mr. Bey that was captioned "NOTICE OF NEW OWNERSHIP AND PRE-LEGAL
REVIEW" and stated that Midland Credit was considering forwarding the account to an
attorney for possible litigation. Id. at'i 8 (emphasis in original). Midland Credit never did
forward the account to an attorney. however. and Mr. Bey alleges that it only threatened to do so
2
Also pending is Plaintiffs' Motion to Strike Defendants' Reply. or, In the Altemative. for Leave to File a Surreply.
ECF No. 23. Although Federal Rule or Civil Procedure 12(1) allows the COUl110strike "redundant. immaterial.
impertinent or scandalous matter" fhHll a pleading. a Illotion pursuant to Rule 12(1) may not be used to strike a brief.
See Anusie-HO\l'lIrd v. Todd. 920 F. Supp. 2d 623. 627 (D. Md. 2013). a{rd. 615 F. App', 119 (~th Cif. 2015)
(denying motion to strike and noting that "[a] motion is not a pleading,"). \Vith respect to their request for leave to
file a surreply. Plaintiffs seek to provide the COLIrtwith their own declarations indicating that they never received
nor agreed to the relevant arbitration agreements, See iel at 4-5: ECF Nos, 23- I & 23-2, Plaintiffs have not shown.
however, that these declarations. which arc based on their own first-hand knowledge. include information that was
unavailable to them \\'hen they responded to Defendants' Motioll. Accordingly. their Motion will be denied. See,
e.g., McNeil v. Loyola Un;v.. No. CIV. WDQ-13-1473. 2014 WL 320~9~. at 'II (D. Md. Jon. 27. 201~) (denying
motion for leave to tile surreply where party had "not argued or shown that the new facts and evidence he presents
in his proposed sUITeply were unavailable when he opposed the motion to dismiss""); F.D.l.C \'. Cashion. No,
t: II cvn. 2012 WL 1098619. at '3 (W.D.N.C. Apr. 2. 2012). a[rd. 720 F.3d 169 (~th Cif. 2013) (some).
''''"Chargeoff means the act of a creditor that treats an account receivable or (,lther debt as a toss or expense
because payment is unlikely:' Barl/ell \', /'ortji.J!io Recm'ery.-1ssociafes.
LLC, 91 A.3d 1127. 1132 n.4 (Md, 2014)
(quoting Md. Rule 3-306(a)( I)).
3
of The debt is under the name "Martin Reed:" \vhich is the alias Mr. Bey used when he opened the relevant account,
See ECF No. 12-3.
2
"as an unfair and deceptive collection method to scare [Mr. Bey] into paying the alleged debt."
Id. at ~ 9. Mr. Bey also alleges. il1/er alia. that Defendants seek to collect from him certain
interest that Defendants added to the principal alier thc debt was charged off by Citibank but
before it was sold to Midland Credit. See id. at
'i'i 11-26.
Mr. Best alleges that. on September 26. 2012. tvlidland Funding purchased a debt Ii'om TMobile PCS Holdings LLC C'T-Mobile"). in which. according to Midland Funding. Mr. Best had
an unpaid financial obligation. Id. at ~ 27. Once again. the only inltmnation that Midland Credit
obtained respecting Mr. Best's alleged debt with T-MobiJe was his nntne. address. last payment
date, charge-off date. and balance. Id. at ~ 28. Alier Midland Funding purchascd the debt. a fee
01'$163.71 was added to the principal balance. but it is not clear whether that Ice was a seller ICe
added by Detcndants or if it was the result of accrucd interest. Id. at ,;,; 29-30. Mr. Best alleges
that he contacted T-Mobile and asserted that "he was never contractually liable on the account
and that he was not legally responsible for thc alleged debt." Id. at ~ 32. AT-Mobile
representative told Mr. Best that T-Mobile could not verify who was contractually responsible
for the debt. but that "all documents and/or information was provided to the debt purchaser and if
the debt purchaser does not have the contract [between T-Mobile and Mr. Best]. then a contract
does not exist."Id. at ~ 33. On February 27. 2015. Mr. Best contacted Midland Funding to
inquire about the contract and the basis of the $167.7 t ICc. and he was told that "Midland did not
have any evidence that [Mr. Best] had a contract with T-Mobile[r
and that "Midland 'had no
idea' how the interest amount was assessed on the account." Id. at
'i
35.
Plaintiffs initiated this action in state court on March 2. 2015. alleging that Delcndants'
standard policy and practice is to "purchase no more than an electronic lilc of namcs. addrcsses
and amounts owcd on accounts" that are in delault and that Midland Credit sends alleged debtors
"dunning
letters" that threaten
of whether Defendants
may properly pursue litigation
44--46. Plaintiffs also challenge
on which Midland
litigation irthe debtors do not make prompt payment.
Defendants'
under a particular
practicc oradding
Funding claims to have purchased
regardless
state's laws. !d at ~~
interest to debts prior to the date
the debt. where the prior owner or the debt
did not charge interest during that period. !d at ~~ 48-54.
The present dispute centers on whether Midland.
title, and interest in Plaintiffs'
in the terms and conditions
terms and conditions
agreements
may en!()I'ce arbitration
of the credit card agreement
regarding
provisions
assignee or all right.
that were contained
between Mr. Bey and Citibank or the
Mr. Best's cellular phone services account with T-Mobile.
required that all claims relating to each Plaintiffs
binding arbitration.
S
accounts.
as the purported
Both
account be resolved through
and that any such claim must be brought individually.
rather than as a class5
Specifically, the Citibank agreement stated in relevant part:
PLt"'ASE RE,lD TIfIS PROI'ISIO,\' OF TIfE AGREE.IIEST CAREFUU.I'.
IT I'ROVtDES
THAT
ANY
DISPUTE
MAY
liE
RESOLVED
IIY IIINDING
ARBITRATION.
ARIIITRATION
REI' LACES TIlE RIGHT TO GO TO COURT. INCLUDING TIlE
RIGHT TO A .IUI~Y AND TIlE RIGHT TO I'ARTICII'ATE
IN A CLASS ACTION OR
SIMILAR I'ROCEEIlING ....
\Vhat claims are subject to OIrbitratioll'! All claims relating to your accoullt. a prior related
account. or our relationship arc subject to arbitration ....
\Vllo can he a party'! Claims must be brought in the name of an individual person or emity and
must proceed on an individual (non-class. non-representative) basis ....
This arbitration provision shall survive: (i) termination or changes in {he Agreement. the account,
or the relationship between you and us concerning the account; (ii) the bankruptcy of any party:
and (iii) any transfer. sale or assignment of your account, or any amounts owed on your account.
to any other person or entity ....
ECF No. 12-8 at 6-7 (emphasis in original). The T-Mobile terms and conditions similarly stated:
MANIlATORY
AIHIITRATION
TO
RESOLVE
IlISI'UTES/CLASS
ACTION
WAIVER/JURY TRIAL WAIVER: ARBITRATION.
PLEASE READ THIS PROVISIO;'>l
CAREFULLY. IT MEANS THAT, EXCEI'T AS NOTEIl IlELOW, YOU AND WE WILL
ARBITRATE OUR DISI'UTES. ANY CLAI~1 OR I>ISI'UTE IlETWEEN YOU AND US IN
ANY WAY
RELATED
TO OR CONCERNING
THIS AGREEi\IENT.
OR TIlE
I'ROVISION OF SERVICES OR I'IWDUCTS TO YOU. INCLUDING ANY BILLING
DISI'UTES ("CLAIM").
SHALL BE SUIlMITTED TO FINAL, HINI>ING ARIlITRATION
HEFORE TIlE AMERICAN ARIlITRATION
ASSOCIATION ("AAA") ....
CLASS ACTION WAIVER. WIlETlIEI~
IN COURT. SMALL CLAI~IS COURT. OR
ARBITRATION YOU ANIl WE ~IAY ONLY IlRING CLAIi\IS AGAINST EACH OTIlER
IN AN INDIVII)UAL
CAI'ACITY
ANIl NOT AS A CLASS I~EI'RESENTATIVE OR A
CLASS MEMBER IN ANY CLASS OR REI'RESENTATtVE ACTIO:".
See ECF No. 12-8 at 6-7; ECF No. 22 at 2-3. Defendants argue that. as the assignee ofMr.
Bey's Citibank account and Mr. Best"s T-Mobile account. it has the right to enforce the
respective arbitration agreements and compel arbitration of the claims presented in this action on
an individual, non-class basis. See ECF No. 12-1 at 10-11. 15-16.
In support of their Motion. Defendants attached certain exhibits purporting to sho\\' that
the PlaintifTs' respective debts were properly transferred to Midland. In particular. Defendants
attached the anidavit of Kyle Hannan. an operations managcr for Midland Crcdit. who indicates
that Midland Credit "is the servicer and authorized agent of Midland Funding ... and manages
the debt that Midland purchases." ECF No. 12-4 at ~ 2. Mr. Hannan stated that. pursuant to an
October 17,2012 Bill of Sale and Assignment executed by Citibank. Citibank sold. assigned. and
transferred all rights. title. and interest of a portfolio of charged-ofT accounts to Midland
Funding.Id. at
'15.
One of those accounts was Mr. Bey's. and the transfer included documents
relating to a Home Depot credit card account that he had opened. Id. at
'i
6. The records fi'OIl1
Citibank indicated that Mr. Bey opened the account on August 28. 2006. made purchases on the
account. and made several payments on the account. Id. at
"Card Agreement"-i.
e.• the terms and conditions-that
'i 7. Those
records also included the
was associated with the account. III. at ~
8. Attached as exhibits to Mr. Hannan's affidavit are the bill of sale from Citibank and an
accompanying affidavit of sale by the original creditor. Citibank: "an abstract of the true and
correct data from the electronic file pertaining to the Bey Account:' including the last four digits
of his account number, the date the account was opened. the charge-ofT date and charge-off
amount. the sale amount. and other relevant information; copies of Mr. Bey's credit card
ASSIGNMENT.
We
Illay
assign all or part of our rights or duties under the Agreement
without
such assignment being considered a change to the Agreement. and without notice to you, except to
the extent provided by law ....
Subject to these restrictions. the Agreement will bind the heirs.
successors. subcontractors. and assigns of the respective parties. \vho will receive its benefits ....
ECF No. 22 at 2-3. 10 (emphasis in original).
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statements, and a copy of the Citibank Card Agreement. See iii. at 'i'i 5-8: ECF Nos, 12-5, 12-6,
12-7,12-8. Notably, the Card Agreement provided that ..[tlhis Agreement is binding on you
unless you close your account within 30 days alier receiving the card and you have not used or
authorized use of the card." ECF No. 12-8 at 3.
With respect to Mr. Best's account. Mr. Hannan attested that. through a Septcmber 19.
2012 Bill of Sale and Assignment. T-Mobile sold and transferred Mr. Best's account in a
portfolio of other charged-off accounts. ECF No. 20-1 at'l 5. As with Mr. Bey's account.
Defendants attached a copy of that bill of sale. as well as "an abstract of the true and correct data
from the electronic tile pertaining to the Best Account. which was transferred by T-MobiIe to
Midland [Funding]." including the last four digits of his account number. the date the account
was opened, the last payment date. the sale amount. and other rele\'ant information. See ECF
Nos. 12-9, 12-12. Those records also rellected that Mr. l3est opened the account with T-Mobilc
on October 20,2005. and that his last payment to T-Mobile was made on July 19.20 10. ECF No.
12-9; see also ECF No. 20-1 at ~~ 7-8. Defendants also provided copies of the relevant terms
and conditions that applied to Mr. Best's T.Mobile Account." See ECF Nos. 12-10. 12-11. Like
the Card Agreement related to Mr. Bey's Citibank account. the relevant terms and conditions
applicable to Mr. Best's T-Mobile account providcd that "[bly activating or using our service.
you agree to be bound by these terms and conditions ... ,'. lOCI'No. 12-10 at 2.
Additionally. Mr. Hannan declared that this information was provided as a matter of his
"own personal knowledge of the matters set forth [therein] and based on [his] review of the
business records of[Midland
Credit] and Midland [Funding]." See ECF No. 12-4 at'i 3: ECF
Defendants also supplemented their briefing with the declaration of Christopher Muzio. the custodian of records
for T.Mobile, \\1110 attested that the December 2004 T-Mobile terms and conditions that were attached as an exhibit
to Defendants' Motion were in effect on October 20. 2015 when Mr. Best opened his T-Mobile account. .~'eeECF
NO.2)-!.
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No. 20-1 at ~ 3. lIe indicatcd that the records "were made by. or from information transmittcd
by, a person with knowledge of the events described thcrein, at or near the time of the event
described" and, in particular. that such records "arc kcpt in the ordinary course ofthc regularly
conducted activity of such person and [Midland Credit]"" and that he is "familiar with [Midland
Credit's] and [Midland Funding's] record keeping systcms:' ECF No. 12-4 at~; 3: ECF No. 20-1
at ~ 3. He lu11her indicated that some of the busincss records he relied on "wcrc created by
businesses other than [Midland Credit] or Midland [Funding]" but that those rccords "have been
ineorporatcd into the business records of [Midland Credit] and Midland [Funding] and are relied
upon by them in conducting their business:' ECF No. 12-4 at 'i 4: ECF No. 20-1 at ~ 4.
II.
STANDARD OF REVIEW
A court may compel arbitrationundcr
the Federal Arbitration Act (the "FAA") if the
parties agreed in writing to arbitrate the dispute. AdkillS
01 (4th Cir. 2002); see a/so 9 U.S.c.
S 2 ("[A]n
1'.
Labor Ready. fllc .. 303 F.3d 496, 500-
agreement in writing to submit to arbitration an
existing controversy arising out of such a contract, transaction, or refusal. shall be valid.
irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the
rcvoeation of any contract."). Thc FAA retlects the strong ledcral policy favoring arbitration.
Moses H Cone ,Hem'/
f-/osp.
1'.
MerclII)' COl1slr. Corp .. 460 U.S. 1,24-25,
103 S.C!. 927
(1983). But "even though arbitration has a favored place, there still must be an underlying
agreement between the partics to arbitrate:' AdkillS, 303 F.3d at 50 I. "Whether a party agrecd to
arbitrate a particular disputc is an issue for judicial determination to be decided as a matter of
contract." Johnson
Inc. v. Commc'lIs
\'. CirclIil City Stores,
Workerso(Am
148 F.3d 373, 377 (4th Cir.1998) (citing A Tef:T Tech.! ..
.. 475 U.S.643,648-49,106S.C!.1415(1986)).
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Courts in this District have recognizcd that "motions to compel arbitration exist in the
netherworld between a motion to dismiss and a motion for summary judgment." Shaffer v. AC.')
Gov 't Servs., fnc .• 321 F. Supp. 2d 682. 683 (D. Md. 2004); see also /'C COllsl. Co. \'. Cilyor
SalisblllJ', 871 F. Supp. 2d 475. 477 (D. Md. 2012). But where the parties disputc the validity of
an arbitration agreement. "lmJotions to compel arbitration ... are treated as motions for
summary judgment." Rose \'. Nell' Day Fill., HC. 816 F. Supp. 2d 245. 251 (D. Md. 20 11).7
Therefore, such motions "shall [be] grant[ed] ... if the movant shows that there is no genuine
dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed. R.
Civ. P. 56(a). In considering the motion .•. the judge's function is not ... to weigh the evidence
and detennine the truth of the matter but to detennine whether there is a genuine issue for trial."
Anderson v. Liberty Lobby, !Hc.. 477 U.S. 242. 249. 106 S.C!. 2505 (1986). Moreover. the Court
must "view the evidence in the light most favorable to ... the non movant. and draw all
reasonable infercnces in h[is] favor:' Dennis v. Columbia Colleloll :vled Or., InL'..290 F.3d 639.
645 (4th Cir. 2002), but it also must abide by the "aftinnative obligation of the trial judge to
prevent factually unsupported claims and defenses Irom proceeding to trial." Bouchat \'. Ball.
Ravens Football Club. Inc.. 346 F.3d 514. 526 (4th Cir.2003) (internal quotation marks and
citations omitted).
III.
DISCUSSION
In response to Defendants' Motion to Compel Arbitration. Plaintitrs raise two main
arguments. First. they contend that. because Defendants have supplied only "exemplar" terms
See also Shaffer. 32 t F. Supp. 2d at 683-84 ("[IJn order to efTectivel)' assess the merits of this motion [to compel
....
the court must consider documents outside the pleadings. As such, the COllrt will treat Defendant's
motion as a motion for summary judgment:' (citing Fed. R. Civ. P. 12(c))); Galloway l'. Sa11lullder ('oJ1sul11er USA.
Inc., No. CIY. CCB-13-3240. 2014 WL 4384641. at *2 (D. Md. Sept. 3. 2014) ("[DJistrict coul1s in this circuit have
applied a summary judgment-like standard to the question of whether a contract to arbitrate was formed:'): accord
Tickanen v. Harris & Harris. Ltd.. 46\ F. Supp. 2d 863. 866 (E.D. Wis. 2006) t"Motions to compel arbitration are
reviewed under a summary judgment standard as set forth in Federal Rules of Civil Procedure 56(c)"" (citing ParKnil Mills, Inc. v. Stockbridge Fabrics Cu., 636 F.2d 51. 54n. 9 (3d Cir. \980».
7
arbitration]
8
and conditions for the respective accounts, rather than signcd copies of such agreements,
Defendants havc failed to satisfy their burdcn of establishing that Plaintiffs agreed to arbitrate
their claims, See ECF No. 19 at 2-6. Second. they arguc that Defendants have failed to
demonstrate that Citibank or T-Mobile did. in fact. assign Plaintiffs' rcspcctive dcbts to Midland.
[d. at 6-9. Plaintiffs have not argued. howcvcr. that ifthc arbitration agrccments arc valid. that
their claims fall outside ofthc scope of those agreemcnts. nor have thcy argued that the class
action waivcrs included in thc arbitration agreements arc invalid. See Green Tree Fill. Corp. \'.
Bazzle, 539 U.S. 444, 452. 123 S. Ct. 2402 (2003) (noting that courts must determinc "gateway
matters" to arbitration, "such as whether the partics havc a valid arbitration agrccmcnt at all or
whether a concededly binding arbitration clause applics to a certain typc of controvcrsy."). Thus,
assuming the arbitration agrcements arc cnforccable againstl'laintiffs
and that Defcndants may
properly invoke thosc agrecments against Plaintiffs. then all of the claims prcscntcd in this casc
must be submitted to arbitration.
Plaintiffs first argument. namely. that Defcndants havc I~lilcdto provc thc cxistence or a
valid arbitration agrccment because Plainti ffs havc not signed any such agrecmcnt. must bc
disregarded. Although it is truc. of course. that "arbitration is a mattcr of contract and a party
cannot be requircd to submit to arbitration any dispute which hc has not agrccd so
10
submit. ...
lilt docs not follow ... that under thc [Fedcral Arbitration] Act an obligation to arbitrate attaches
only to one who has personally signcd the writtcn arbitration provision:' 1111
'1Paper Co. \'.
Schwahedissen
Ma.l'chinen & Anlagen
GMBII. 206 F.3d 411. 416 (4th Cir. 2000) (intcrnal
quotation marks and citations omitted).8 "Rathcr. a party can agrce to submit to arbitration by
8 See also Cal~l' l'. Gul(.
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