Host v. First Unum Life Insurance Company et al
Filing
114
Judge Douglas P. Woodlock: MEMORANDUM ORDER entered denying ( 33 ) Motion for Summary Judgment and granting ( 36 ) Motion for Summary Judgment as to the merits in case 1:18-cv-11504-DPW. The parties are now directed to submit briefing and a propos ed order detailing the amount Unum owes Mr. Host in disability benefits, attorneys' fees and costs, and prejudgment interest. The briefing schedule is as follows: Mr. Host shall make a consolidated submission on or before November 5, 2021 in su pport of the precise form of judgment he seeks; Unum may respond on or before November 12, 2021; Mr. Host may reply to Unum's response, if any there be, on or before November 19, 2021. Associated Cases: 1:18-cv-11504-DPW, 1:13-cv-11578-GAO(Woodlock, Douglas)
Case 1:13-cv-11578-GAO Document 114 Filed 10/28/21 Page 1 of 26
UNITED STATES DISTRICT COURT
DISTRICT OF MASSACHUSETTS
BRIAN HOST,
Plaintiff,
v.
FIRST UNUM LIFE INSURANCE
COMPANY AND UNUM GROUP,
Defendants.
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CIVIL ACTION NO.
18-11504-DPW
MEMORANDUM AND ORDER
October 28, 2021
Plaintiff, Brian Host, a bank executive was injured on the
job, laid off, and denied disability benefits because the
insurance company accepted at face value his employer’s
statement that he was terminated for deficient performance.
I
find that the insurance company in doing so repeatedly failed to
conduct even minimal inquiry regarding the employer’s asserted
grounds for termination and thus abused its discretion.
The
evidence of record establishes, to the contrary, that the bank
executive was terminated because of his injury.
Consequently, I
will now award benefits, attorneys’ fees, and costs to Mr. Host.
I. FACTUAL BACKGROUND
Brian Host started working at Deutsche Bank in April 2004
as the sole Head of Global Communication Technology Corporate
Finance in the Technology Investment Banking Group.
He
Case 1:13-cv-11578-GAO Document 114 Filed 10/28/21 Page 2 of 26
travelled extensively for work.
He was paid $225,000 a year as
a base salary, but his compensation came primarily in the form
of bonuses paid out every February for the previous year.
Mr. Host was well-compensated by Deutsche Bank.
In
February 2005 he received a bonus of $1,750,000 for his work in
2004; in February 2006 he received a bonus of $1,750,000 for his
work in 2005; in February 2007 he received a bonus of $1,775,000
for his work in 2006; in February 2008 he received a bonus of
$1,880,000 for his work in 2007; and in 2009, after the 2008
recession, he received a $184,011 incentive cash bonus payable,
a $240,989 restricted cash award, and a $300,000 equity
retention award, which, according to Mr. Host, was given to just
20-25% of the bank’s partners.
Mr. Host was not the only Managing Director in the
Technology Investment Banking Group who received less
compensation for his work in 2008; every Managing Director in
that group received significantly less compensation that year,
and of nine such Managing Directors, Mr. Host received more
compensation than all but two and more compensation than five.
His base salary was also increased to $400,000 for 2010.
By all accounts in the record, Mr. Host continued doing
well at Deutsche Bank after the 2008 recession.
In January
2009, Jacques Brand, the Managing Director and Co-Head of Global
Corporate Finance, told the group deciding bonus figures that
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they could take “[n]othing off of [H]ost . . . .
[A]ny $ on
[m]att, [a]jay and [t]hierry is at risk,” thereby evidencing a
hierarchy of performance with Mr. Host superior to his
colleagues, Matthew Russell, Ajay Shah and Thierry Monjauze.
As of September 4, 2009, Mr. Host was explicitly not on a
list of people targeted for “restructuring.”
Matthew Russell
was the only one on that list generated by Michael Vigliotti,
the Chief Administrative Officer for Global Banking, targeted to
be “restructured,” which in context appears to mean he was going
to be laid off.
For his work in 2007, Mr. Russell had received
total compensation of $1,400,000, while Mr. Host had received
total compensation of $2,105,000.
For his work in 2008, Mr.
Russell had received total compensation of $180,000, while Mr.
Host had received total compensation of $950,000.
Overall, the
reviews of Mr. Host from his colleagues for 2009 were positive.
Then injury struck Mr. Host.
On October 6, 2009, he was at
Logan Airport to catch a flight for a business meeting scheduled
for the following day.
As he lifted his suitcase onto the
conveyer belt for a screening machine, he ruptured and herniated
discs in his lower back and tore the labrum in his right hip.
He was rushed to the hospital.
He resumed work the following
day but quickly realized that traveling or sitting at a desk
gave him excruciating pain.
As a result, he stopped traveling
for work and started working from home.
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Thereafter, the following emails appearing in the
Administrative Record were generated by Deutsche Bank personnel:
October 16, 2009: Email from Tom Fiato, Director
of Global Banking Human Resources to Jacques
Brand, Managing Director and Co-Head Global
Corporate Finance: “[Chris Colpitts] is
think[ing] that Host is the decision, but wants
to continue discussing w Tor [Braham].
Importantly, if plan is to keep [Ajay] Shah, he
must be promoted. This may be tough to push thru
so we need to give feedback as he might keep Host
and switch decision to Russell if Shah cannot be
promoted.”
October 25, 2009: Email from Tom Fiato to Jacques
Brand: “[O]n Colpitts, he is focused on promotion
for Ajay [Shah] after taking out Host. I have
told him it will be difficult, but he is of view
that needs to be done if he takes out Host. I
think we need to tell him it may be necessary for
Ajay to prove himself in the sector before he
gets promoted.”
October 30, 2009: Email from Tor Braham, co-head
of the Technology group to Christopher Colpitts,
co-head of the Technology group: “What is the
name of the HR honey who was out here. I want to
talk to her about Host. I am really
uncomfortable that we haven’t given him any
warning, and I want to ask about that.”
November 6, 2009: Email from Tom Fiato to
Jennifer Istkovich of Global Banking HR: “[C]an
you try to get Colpitts to commit to Brian [Host]
over Matt [Russell] asap? We then need to cost
out Brian and I need to get Fidge and Garth
noting the replacement. Since we already booked
the cost for Russell, if we change will need to
get Finance to reverse this booking—thus the
reason we need to agree [on] a strategy asap.”
November 10, 2009: Email from Ajay Shah, an
investment banker working under Brian Host, to
Kent Penwell, Managing Director of Financial
Sponsors Group, Americas: “Kent—just so you know,
Host is bed-ridden for the next few weeks from
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what I can gather. He will not join this
[meeting] in-person but may dial-in.”
November 11, 2009: Email from Jennifer Itskovich
to Chris Colpitts and Tor Braham: “Any update on
your conversations re: Host?” Response from
Braham: “Quite a bit of discussion. No
conclusion yet. Force 10[1] org meeting is today.
We need to get that done and in launch mode. The
second major issue is that Host is having non
elective spinal surgery in the next 10 days which
has risks of leaving him seriously injured.
Chris and I are adamant that that surgery has to
happen before we make any definitive moves or
decisions. I will call you today for sure.
Alas, life continues to resist fitting into the
neat buckets of DB planning and lists.”
November 17, 2009: Email from Jennifer Itskovich
to Christopher Colpitts: “[W]e just need to have
a call with legal to see whether or not we can
fire Host and what the timing should be.”
November 27, 2009: Email from Jennifer Itskovich
to Garth Rossiter, who reported to Jonathan
Fidgeon, the global Chief Administrative Officer
responsible for severance, re: Severance Names:
“[W]anted to send you the attached costings for
our upcoming severance names. We are replacing
Matthew Russell with Brian Host in the Tech
group.”
On January 13, 2010, Mr. Host had spinal surgery that could
have left him paralyzed.
In February 2010, he was given no
bonus for his performance in 2009.
Every other Managing
Director in his group received a bonus, and bonuses increased
25% in 2009 for corporate finance managing directors.
On
February 9, 2010, Deutsche Bank told Mr. Host they were
This was a transaction on which Mr. Host performed significant
work.
1
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terminating his employment effective April 30, 2010.
II. PROCEDURAL BACKGROUND
The procedural history in this case has four chapters: (A)
Mr. Host’s initial application to Unum; (B) his lawsuit against
Deutsche Bank; in parallel with (C) his initial lawsuit against
Unum; and now (D) the present challenge to Unum’s action and
inaction currently before me reviving the claims of his initial
lawsuit against Unum.
A.
The Initial Unum Application
Mr. Host filed his long-term disability benefits claim with
Unum on April 29, 2010, the day before his effective termination
date from Deutsche Bank.
24, 2010.
Unum denied Mr. Host’s claim on June
Unum’s stated rationale rested on the bank’s
assurance that it had not acted in response to Mr. Host’s
injury:
Although we acknowledge that you sustained a
significant decrease in bonus from 2008 through 2010,
your employer has confirmed that this decrease was not
related to your injury and therefore not a result of
your sickness or injury. . . . [A]s your termination
was not due to your disability according to your
employer, any loss of income as of May 1, 2010 is not
due to disability. . . . Your employer . . .
indicated during a telephone conversation that your
occupation did involve travel, but it did not require
it, and they accommodated your inability to travel
from the date of your injury until the time you were
terminated.
On December 20, 2010, Mr. Host appealed Unum’s denial of
his claim to the Unum Benefits Center Appeals Unit.
6
Unum
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affirmed its denial on January 7, 2011 in a letter containing
just under two pages of substantive explanation.
The
explanation again invoked the bank’s statements: “When asked,
your employer has consistently stated you had a decrease in
bonus in 2009 and no bonus in 2010 because of economic and other
non-disability related factors . . . . [T]here is no
documentation to support the decrease in bonus payments was
directly related to your inability to travel or a sickness or
injury.”
B.
The Deutsche Bank Employment Discrimination Lawsuit and
C. The Initial Unum Lawsuit
On October 11, 2011, Mr. Host commenced litigation of an
employment discrimination claim against Deutsche Bank on the
basis that he was terminated because of his disability.
Host v.
Deutsch Bank AG, No. 1:11-cv-11794-WGY (D. Mass. filed Oct. 11,
2011).
And on July 2, 2013, Mr. Host brought suit against Unum
in federal court under 29 U.S.C. § 1132(a)(1)(B) alleging that
Unum had not given him the full and fair review to which he was
entitled regarding his disability benefits.
Host v. First Unum
Life Ins. Co., No. 1:13-cv-11578-GAO (D. Mass. filed July 2,
2013).
After the initial Unum lawsuit was assigned to Judge
O’Toole’s docket, Judge O’Toole stayed the case at Mr. Host’s
request, on August 4, 2014, pending resolution of Mr. Host’s
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separate lawsuit against Deutsche Bank.
Host v. Unum Life Ins.
Co., No. 1:13-cv-11578-GAO (ECF No. 22) (D. Mass. Aug 4, 2014).
Mr. Host and Deutsche Bank settled that lawsuit on May 15, 2015.
Judge O’Toole then lifted the stay as to Mr. Host’s initial
lawsuit against Unum on June 8, 2015 and the Unum litigation
resumed.
On July 13, 2016, Judge O’Toole remanded the dispute to
Unum because, “[i]n light of the significant differences between
Host’s and Deutsche Bank’s versions of the bases for the denial
of a bonus and his later termination, Unum’s reliance on the
perfunctory explanations offered by [Deutsche Bank] in three
telephone conversations to determine the basis of Host’s loss of
income was not reasonable.”
Host v. First Unum Life Ins. Co.,
No. 1:13-cv-11578-GAO, 2016 WL 3814807, at *2 (ECF No. 64) (D.
Mass. July 13, 2016).
Specifically, Judge O’Toole “grant[ed]
the motion to remand to Unum for a more thorough inquiry into
the relationship between Host’s injury and his income loss.”
Id.
D.
The Unum Lawsuit Redivivus
The dispute now before me has been further developed by
Unum’s subsequent process for re-evaluation of Mr. Host’s claim
upon Judge O’Toole’s remand.
After that remand, Unum again
denied Mr. Host’s claim on March 5, 2018, in part on the grounds
that it was not given access to the information it said it
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needed to re-evaluate the claim.
Mr. Host appealed Unum’s
decision on May 11, 2018 to Amy Gailitis as Lead Appeals
Specialist in the Unum Appeals Unit.
Unum did not issue a final
decision in response to this appeal and reports it is not
planning to do so.
Mr. Host, in response to Unum’s lack of
determinative action, filed the present action on July 19, 2018. 2
Mr. Host now seeks a declaration that he is entitled to
disability benefits as calculated under the terms of the plan,
an award of those benefits, with interest, and an award of costs
and attorneys’ fees.3
Unum has lodged the 4,000-page
Administrative Record with the Court.
The parties have
submitted cross-motions for summary judgment with corresponding
replies and sur-replies totaling eight briefs arguing their
respective positions.
III. STANDARD OF REVIEW
In evaluating a summary judgment motion arising under
Mr. Host’s claim was assigned to me and not to Judge O’Toole
because more than two years passed between Judge O’Toole’s
remand in the initial Unum lawsuit and the filing of the present
lawsuit, thus taking this case outside the scope of this court’s
Local Rule governing related cases. Host v. First Unum Life
Ins. Co., No. 18-11504-DPW (ECF No. 16) (D. Mass. Jan. 24, 2019)
(order denying joint motion to transfer case).
3 Mr. Host also seeks an “[o]rder that the Defendants make
restitution to Mr. Host in the amount of all losses sustained by
Mr. Host as a result of the wrongful conduct alleged herein,
together with prejudgment interest,” but given that he has not
argued for damages beyond his disability benefits, this request
appears redundant of Mr. Host’s first two requests.
2
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ERISA, the district court does not determine whether there are
genuine issues of material fact such that the case should be put
before a fact-finder, but instead “evaluates the reasonableness
of an administrative determination in light of the record
compiled before the plan fiduciary.”
F.3d 11, 18 (1st Cir. 2002).
Leahy v. Raytheon Co., 315
“A motion for summary judgment is
merely the procedural vehicle by which the denial of a benefits
claim is tested under ERISA.”
Young v. Aetna Life Ins. Co., 146
F. Supp. 3d 313, 328 (D. Mass. 2015).
The non-moving party is
therefore “not entitled to the usual inferences in its favor.”
Orndorf v. Paul Revere Life Ins. Co., 404 F.3d 510, 517 (1st
Cir. 2005).
Where, as here, the disability plan gives the plan
administrator discretion to determine eligibility for benefits,
I must uphold Unum’s decision unless it is “arbitrary,
capricious, or an abuse of discretion.”
Tracia v. Liberty Life
Assurance Co. of Bos., 164 F. Supp. 3d 201, 219 (D. Mass. 2016)
(quoting Young, 146 F. Supp. 3d at 328).
In other words, my job
is not to determine the “best reading” of the policy, but to
determine whether Unum's “conclusion was ‘reasonable.’”
Arruda
v. Zurich Am. Ins. Co., 951 F.3d 12, 21 (1st Cir. 2020) (first
quoting O'Shea v. UPS Ret. Plan, 837 F.3d 67, 73 (1st Cir.
2016); then quoting Colby v. Union Sec. Ins. Co. for Merrimack
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Anesthesia Assocs. Long Term Disability Plan, 705 F.3d 58, 62
(1st Cir. 2013).
The First Circuit has emphasized the importance of
considered deference, an approach that promotes “efficiency by
encouraging resolution of benefits disputes through internal
administrative proceedings rather than costly litigation,”
“predictability, as an employer can rely on the expertise of the
plan administrator rather than worry about unexpected and
inaccurate plan interpretations that might result from de novo
judicial review,” and “uniformity, helping to avoid a patchwork
of different interpretations of a plan . . . that covers
employees in different jurisdictions.”
Arruda, 951 F.3d at 25
(quoting Conkright v. Frommert, 559 U.S. 506, 517 (2010)).
Of course, giving deference to a plan administrator does
not mean mindlessly accepting the administrator’s decision.
Rather, I must consider whether Unum’s decision was “reasonable
and supported by substantial evidence on the record as a whole,”
where “[s]ubstantial evidence” is “evidence reasonably
sufficient to support a conclusion.”
Arruda, 951 F.3d at
21(first quoting McDonough, 783 F.3d at 379; then quoting Doyle
v. Paul Revere Life Ins. Co., 144 F.3d 181, 184 (1st Cir. 1998).
I must also consider Unum’s inherent conflict of interest,
in that it both determines who will receive benefits and pays
those benefits out.
Metro. Life Ins. Co. v. Glenn, 554 U.S.
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105, 111 (2008).
The significance of the inherent conflict of
interest varies depending on the circumstances in a given case;
it is more important where “circumstances suggest a higher
likelihood that it affected the benefits decision,” and less
important where “the administrator has taken active steps to
reduce potential bias and to promote accuracy, for example, by
walling off claims administrators from those interested in firm
finances, or by imposing management checks that penalize
inaccurate decisionmaking irrespective of whom the inaccuracy
benefits.”
Id. at 117.
As a result of the fact-heavy nature of
ERISA cases, the Supreme Court has not laid down “a detailed set
of instructions” for lower courts to use when evaluating cases
with this type of conflict of interest, reasoning instead that
these are cases where judges should exercise considered
judgment.
Id. at 119.
IV. ANALYSIS
The question before me then is whether Unum’s decision to
continue to deny benefits is reasonable and supported by
substantial evidence on the record as a whole.
Framed somewhat
differently, the question is “[t]o what extent has [Unum]
conducted itself as a true fiduciary attempting to fairly decide
a claim, letting the chips fall as they may?”
Lavery v.
Restoration Hardware Long Term Disability Benefits Plan, 937
F.3d 71, 79 (1st Cir. 2019).
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A.
Unum’s Inquiry on Remand
Judge O’Toole’s remand order tasked Unum with performing a
more thorough inquiry of the record to reflect resolution of the
inconsistency between Mr. Host’s account of his termination and
the statements received from his former employer.
Instead, Unum
undertook a lackluster pro forma attempt to obtain information
from Deutsche Bank — an attempt that proved fruitless due to
Unum’s lack of diligence.
Without anything new, Unum resorts to
blaming Mr. Host for its evidentiary shortcomings and rehashing
the same reasoning that failed before Judge O’Toole.
1.
Efforts to Obtain Information from Deutsche Bank
Upon Judge O’Toole’s remand order, Amy Gailitis, counsel
for Unum, made an initial effort to obtain information from Mr.
Host’s former employer Deutsche Bank.
On July 17, 2017, she
wrote a letter to Julie Maciejewski of Deutsche Bank human
resources asking that the bank provide written responses to
eight questions and the following additional documentation: Mr.
Host’s job description and Mr. Host’s performance reviews for
years 2006-2010.
The questions Ms. Gailitis asked were:
1. What was annual variable pay (bonuses) for Manager
Directors based upon from 2006 through 2010? For
example, company performance or individual
performance? Was this written? Were Managing
Directors provided a copy of the criteria for annual
bonuses?
2. Were Managing Directors provided with a calculation
on how the variable pay (bonus) was calculated from
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2006 through 2010? If so, please provide Mr. Host’s
calculations for 2006-2009?
3. Mr. Host’s 2008 bonus was paid at 12% of the rate of
the 2007 bonus. What was the reason for the
reduction in bonus in 2008?
4. Were bonuses paid to other Managing Directors also
lower for 2008?
5. Provide a summary of variable pay paid for the years
2008, 2009, and 2010 to other Managing Directors in
the Technology Investment Banking Group.
6. In February 2010, Mr. Host was not paid a bonus for
2009. Please identify all reasons why Mr. Host was
not paid a bonus in 2010.
a. If the decision not to pay a bonus to Mr. Host
was due to the performance of his job duties,
please explain what duties, if any, he was
unable to perform and how that affected his
performance.
b. Was the decision not to pay a bonus to Mr. Host
related in any way to his inability to travel
after October 2009?
c. Was the decision not to pay a bonus to Mr. Host
related in any way to the back injury that he
reportedly sustained in October 2009?
7. What was the reason for the increase of base salary
to $400,000 for Mr. Host?
8. In April 2010, Mr. Host’s employment was terminated.
a. Please identify all reasons for the termination
of Mr. Host’s employment.
b. Was his position filled by another employee or
eliminated?
c. When was the decision made to terminate Mr.
Host’s employment?
d. Was Mr. Host’s termination related in any way
to his inability to travel after October 2009?
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e. Was Mr. Host’s termination related in any way
to the back injury that he reportedly sustained
in October 2009?
On or around August 28, 2017, Ms. Gailitis spoke with Ms.
Maciejewski, who, according to Ms. Gailitis’s notes, said that
through [the bank’s] legal advisement, they have a
confidentiality agreement with Mr. Host and cannot
disclose any info to Unum w/o a subpoena. I advised
Ms. Maciejewski that I would share this info with our
legal resource and we will determine next steps, which
could include either obtaining the subpoena or
requesting authorization from Mr. Host via his
attorney.
Ms. Gailitis did not obtain a subpoena.
Instead, on
September 5, 2017, Ms. Gailitis sent a letter to Mala Rafik, Mr.
Host’s counsel.
The letter stated in relevant part:
According to a representative for Deutsche Bank, due
to a confidentiality agreement, they are unable to
provide the requested information without Mr. Host’s
written authorization. Therefore, [we] ask that you
provide Mr. Host’s written authorization instructing
Deutsche Bank to provide to First Unum the information
outlined in the attached letter dated July 17, 2017
[quoted above].
The confidentiality agreement Ms. Gailitis referred to in
her September 5, 2017 letter is from the settlement between
Deutsche Bank and Mr. Host for his disability discrimination
lawsuit.
The confidentiality agreement in that settlement
agreement provides:
The Parties agree that it is a material condition of
this Agreement that Host and the Firm maintain
strictly confidential, shall not communicate
concerning, and shall take all reasonable steps to
prevent the disclosure to any person or entity, the
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existence, terms, and/or subject matter of this
Agreement or any of the negotiations leading to this
Agreement, and all disputes and disagreements between
the Parties arising out of Host’s employment by
Deutsche Bank, except that Host may make such
disclosures to Unum or in the course of his lawsuit
against Unum.
The record reflects cyclical correspondence between Unum
and Mr. Host’s legal representatives for the five months
following Ms. Gailitis’s September 5, 2017 letter about whether
Mr. Host provided authorization to the bank, and to whom this
authorization needed to be provided.
The communications reflect
Ms. Gailitis’s increasing frustration that Ms. Rafik had not
sent her the authorization.
Ultimately, Ms. Gailitis came up
with a deadline of February 16, 2018.
She took the position
that Unum would proceed with its review based on the information
in Mr. Host’s file as of that date.
Ms. Rafik then asked on
January 18, 2018 for a copy of the form of authorization
requested, which Ms. Gailitis never provided.
On January 23, 2018, Ms. Rafik followed up with a letter
stating that her client had granted authorization and had done
so “since the onset of claim.”
She further stated that Deutsche
Bank had “been aware of Mr. Host’s approval to communicate with
Unum and to disclose information to Unum regarding his
employment and claim for benefits.”
In another letter that same
day, after additional communication between them, Ms. Rafik
wrote to Ms. Gailitis, “Please be advised Mr. Host has provided
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Deutsche Bank with a written authorization to respond to Unum’s
inquiry regarding his employment.”
On February 12, 2018, Ms. Rafik called Ms. Gailitis to ask
if she had a phone number or email for Julie Maciejewski at
Deutsche Bank.
According to Ms. Gailitis’s notes, “I reviewed
SH and found a note dated 10/19/17 that removes Julie
Maciejewski as contact and to add Shari Goldfarb.”
Three days
later, Ms. Rafik asked Ms. Gailitis for an extension of time to
retrieve the information Ms. Gailitis wanted from Deutsche Bank,
and Ms. Gailitis refused.
On February 15, 2018, the day before Unum’s manufactured
deadline for receiving its requested information from Deutsche
Bank, Ms. Rafik sent a letter to Ms. Gailitis answering the
questions Ms. Gailitis had asked the bank.
The next day, Ms.
Rafik sent an authorization to Victoria Richter of Deutsche
Bank.4
For its part, Unum went on to deny Mr. Host benefits
again on March 5, 2018, purportedly on grounds it had not
obtained additional information from Deutsche Bank.
Unum’s course of conduct here shows a reckless disregard
The authorization contains limitations, including that the
bank’s responses to Unum’s questions must be made by individuals
directly responsible for terminating Mr. Host or reducing his
bonus to zero. I will not engage in the back-and-forth between
the parties about the reasonableness of these limitations, in
part because Unum could have sought to avoid them if it had come
to me for a subpoena.
4
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for its fiduciary duties.
To be sure, I do not know whether or
at what point Mr. Host authorized Deutsche Bank to give Unum the
information it requested.
I do not know whether Mr. Host’s
counsel was helpful to Unum’s counsel.
I do not know whether
the parties have provided me with all of the communications I
need in order to understand fully their dispute about the
authorization.
But I do not need to know the answers to any of
these questions at this point (although they may be material to
whether attorneys’ fees are available to Mr. Host from Unum for
the remand services of his attorney).
Mr. Host’s attorney is not on trial at this point regarding
her cooperativeness vel non.
The fact is that Unum said it
needed additional information from Deutsche Bank to make an
informed decision, yet it did not take productive steps to do
so, despite reasonable options available and no clear reasons
for not pursuing these options—except from all that appears in
the record before me to be indolence and pretextual reallocation
of responsibility induced by its inherent conflict of interest.
Cf. Metro. Life Ins. Co., 554 U.S. at 111.
First, had Unum assumed its proper role as a neutral actor,
it would have observed that the language of the settlement
agreement does not actually bar the disclosure of the
information it sought.
The agreement prevents disclosure of any
information related to the settlement agreement and relating to
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disputes arising out of Mr. Host’s employment with Deutsche
Bank.
But Ms. Gailitis was not seeking such information.
Mr.
Host’s job description and his performance reviews existed
before the lawsuit, and none of the questions Ms. Gailitis asked
were about the disability lawsuit or settlement negotiations.
The most reasonable interpretation of the agreement is that the
bank could have responded to Ms. Gailitis’s requests without
being authorized or compelled to do so, and the fact Unum never
raised this point to the bank or in its briefing suggests a
less-than-neutral actor seeking a pretext for inaction.
Second, Unum could have obtained the information it needed
with a subpoena.
I said as much to the parties in a hearing on
January 28, 2019.
Transcript of Scheduling Conference at 11,
Host v. First Unum Life Ins. Co., No. 18-11504-DPW (ECF No. 41)
(D. Mass. Aug. 14, 2019).
not request one.
“have to.”
Indeed, I see no reason why Unum did
Unum’s stated rationale is that it does not
Unum contends that “[i]nsisting that the Bank only
respond upon receipt of a subpoena gave Mr. Host the ability to
object or move to quash any requests for information that he
deemed inappropriate or unfavorable to his claim.”
irrational rationale.
This is an
Unum may have preferred a blanket
authorization from Mr. Host permitting Unum access to any
information it requested from Deutsche Bank.
However, if Unum
believed that after reasonable efforts it was not going to
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receive this authorization, it then had two options: proceed
with no additional information or obtain a subpoena, to which
Mr. Host could object.
Mr. Host’s objections or motions to
quash a subpoena — if they ever arose — would be subject to my
review, and if his objections were unreasonable then Unum would
have obtained the information it sought.
If his objections were
reasonable, then Unum, as an objective, fair, and respectful
fiduciary, should have been satisfied that it was not obtaining
information to which it had had no right.
Third, most of the information Unum sought from Deutsche
Bank existed in the Administrative Record.
Unum’s objection to
reviewing some of that information is that Mr. Host was
selective in what he included; for instance, he did not include
Mr. Colpitts’ deposition transcript.
This objection appears at
least somewhat disingenuous, however, because Unum did not
actually ask for this transcript.
2.
Sufficiency of Evidence Unum Examined on Remand
Unum’s March 5, 2018 letter to Ms. Rafik outlines the
reasons Unum denied Mr. Host’s claim, focusing primarily on
communications about authorization.
As addressed above, Unum’s
points about authorization are not only unhelpful to resolving
this matter but establish Unum’s lack of meaningful diligence.
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Apart from the pretextual references to an authorization
controversy, Unum explained its basis for denying the claim a
third time on the following merits basis:
Contemporaneous statements from credible
representatives at Deutsche Bank obtained during the
initial claim and appeal reviews show Mr. Host’s bonus
payments were based on economic and other nondisability related factors. Mr. Host’s employment
termination was reportedly the result of
restructuring. To date, we have not been provided
with any factual evidence to support the decreases in
Mr. Host’s bonus payments in 2009 and 2010 were due to
sickness or injury. Again, it is important to note
significant decreases in Mr. Host’s bonus payments
began with the 2008 bonus payout. We have also not
been provided with any evidence supporting Mr. Host’s
employment termination was due to sickness or injury.
Far from relying on substantial evidence, this analysis
rests on no specific evidence at all.
Unum is, again, relying
on questionable and conclusory assertions, rebutted by available
evidence from Deutsche Bank internal communications that Mr.
Host was not terminated because of his injury.
Judge O’Toole
found this to be insufficient in 2016; it is no more sufficient
now and, to the contrary, the evidence of record before me has
firmly established breach of fiduciary duty.
The persistent purported reliance on Deutsche Bank’s
statements is hardly the conduct of “a true fiduciary attempting
to fairly decide a claim, letting the chips fall as they may.”
See Lavery, 937 F.3d at 79.
The human resources employees with
whom Unum spoke were surely aware that admitting to terminating
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someone because of his disability exposed the bank to liability.
It was completely unreasonable to accept the bank’s statements
at face value with no corroboration.
At every turn, Unum avoided developing and grappling with
evidence contrary to its conclusion.
Mr. Host was highly
compensated and received good reviews at Deutsche Bank.
His
compensation was much lower for 2008 than any year previously,
but Unum does not consider whether his lower compensation that
year was because of the 2008 recession.
Nor did it engage in a
comparative analysis of contemporaneous compensation of Mr.
Host’s cohort.
There is no documentation to show that Deutsche
Bank was considering terminating Mr. Host before he was injured.
Ten days after his injury, Deutsche Bank executives began
seriously discussing terminating him, which they fairly quickly
decided to do.
That Unum chose to take the bank’s professed reason for
terminating Mr. Host as fact in the face of so much contrary
evidence it was obligated to develop and address, leads me to
find and conclude as a matter of law that Unum is biased and its
decision regarding Mr. Host’s claim is arbitrary and capricious.
B.
Next Steps
Having determined that Unum’s decision was arbitrary and
capricious, I must decide how to resolve the matter.
“Once a
court finds that an administrator has acted arbitrarily and
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capriciously in denying a claim for benefits, the court can
either remand the case to the administrator for a renewed
evaluation of the claimant's case, or it can award a retroactive
reinstatement of benefits.”
Cook v. Liberty Life Assur. Co. of
Bos., 320 F.3d 11, 24 (1st Cir. 2003).
The First Circuit has
taken a “flexible approach” to this issue, holding that “‘the
variety of situations is so great’ in ERISA review that the
court must have ‘considerable discretion’ to craft a remedy
after finding a mistake in the denial of benefits.”
Buffonge v.
Prudential Ins. Co. Of Am., 426 F.3d 20, 31 (1st Cir.
2005)(quoting Cook, 320 F.3d at 24).
Having found that Unum acted in bad faith, and not as a
true fiduciary, I conclude that Unum is demonstrably unable to
exercise its discretion honestly and fairly.
U.S. at 521.
See Conkright, 559
Mr. Host was injured eleven years ago.
He has
been seeking disability benefits from Unum for ten years. 5
Another judge of this court has already remanded the case to
Unum once, and Unum’s response was a bad faith argument that it
was Mr. Host’s fault that Unum did not have the records it
needed to conduct a fair review.
As I have discretion to do under the law of this circuit, I
He interrupted his cycle of applying and appealing to Unum and
the Federal Courts for less than a year to resolve his case
against Deutsche Bank.
5
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now independently determine whether Mr. Host is entitled to
disability benefits.
While it is clear that Unum abused its
discretion, that determination does not necessarily mean that it
came to the wrong conclusion.
I will use a preponderance of the
evidence standard to determine whether Mr. Host was terminated
due to his disability.
See Ray v. UNUM Life Ins. Co. of Am.,
224 F. App'x 772, 782 (10th Cir. 2007) (using that standard in a
bench trial in an ERISA disability benefits case).
I have laid out the circumstantial evidence supporting that
Mr. Host was terminated because of his disability.
extensive and persuasive.
I find it
The sophistication of top executives
at a large bank should not prevent an injured employee from
receiving the insurance benefits to which he is entitled.
Mr.
Host does not need to produce an email stating, “Let’s get rid
of Brian because he can’t travel anymore” in order to prove by a
preponderance of the evidence that he was laid off because of
his injury.
To paraphrase Judge Howard’s observation in United
States v. McFarland, 445 F.3d 29, 32 (1st Cir. 2006), invoking
Thoreau, this case presents the “paradigmatic ‘trout in the
milk.’”
Indeed, the record before me discloses a robust school 6
While school is the common generic term for groups of fish,
writers concerned with further specifying groups of fish have
referenced “hover” as a term specifically applicable to trout.
See generally JAMES LIPTON, AN EXALTATION OF LARKS 62 (Penguin Books,
Ultimate ed. 1993) (1968).
6
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Case 1:13-cv-11578-GAO Document 114 Filed 10/28/21 Page 25 of 26
of trout to be found there.
It is clear beyond a fair
preponderance that Mr. Host was laid off because of his injury
and I so find.
For these reasons, I grant Mr. Host’s motion for summary
judgment and order Unum to disburse to him the benefits it has
been denying him since his original application in 2010.
V. ATTORNEYS’ FEES
On August 14, 2018, the parties appeared before Judge
O’Toole to argue whether Mr. Host should receive attorneys’ fees
for work on the case prior to Judge O’Toole’s remand.
Electronic Clerk’s Notes, Host v. First Unum Life Ins. Co., No.
1:13-11578-GAO (ECF No. 107) (D. Mass. Aug. 14, 2018).
In a
memorandum and order issued January 28, 2019, Judge O’Toole
found that Mr. Host had the right to attorneys’ fees for that
time period but, in effect, left it to me to decide what a
reasonable award would be, once I had determined the outcome on
appeal from Mr. Host’s second denial of benefits.
Host v. First
Unum Life Ins. Co., No. 1:13-cv-11578-GAO (ECF. No. 108) (D.
Mass. Jan. 28, 2019) (order granting in part and denying in part
motion for attorney fees).
I find Judge O’Toole’s analysis regarding attorneys’ fees
to be equally applicable to the remainder of the parties’
litigation following his order.
I am prepared to award
attorneys’ fees to Mr. Host for the entirety of the case subject
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Case 1:13-cv-11578-GAO Document 114 Filed 10/28/21 Page 26 of 26
perhaps to reduction for any failure of cooperation by Mr.
Host’s counsel established as to the remand activity.
I now invite the parties to submit a proposed order and
whatever briefing they think necessary to establish the precise
amount Mr. Host should be awarded in retroactive benefits,
attorneys fees and costs, and prejudgment interest.
VI. CONCLUSION
I find and conclude that Unum abused its discretion in
denying Brian Host disability benefits.
I therefore DENY Unum’s
Motion [Dkt. No. 33] for Summary Judgment and GRANT Mr. Host’s
Motion [Dkt. No. 36] for Summary Judgment.
I direct the parties to submit briefing and a proposed
order detailing the amount Unum owes Mr. Host in disability
benefits, attorneys’ fees and costs, and prejudgment interest.
The briefing schedule is as follows: Mr. Host shall make a
consolidated submission on or before November 5, 2021 in support
of the precise form of judgment he seeks, Unum may respond on or
before November 12, 2021; Mr. Host may reply to Unum’s response,
if any there be, on or before November 19, 2021.
/s/ Douglas P. Woodlock_________
DOUGLAS P. WOODLOCK
UNITED STATES DISTRICT JUDGE
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