National Benefit Programs, Inc. v. Express Scripts, Inc.

Filing 152

MEMORANDUM AND ORDER -...IT IS HEREBY ORDERED that Defendant's Motion for Summary Judgment on Plaintiff's Complaint (Doc. No. 93) is GRANTED. IT IS FURTHER ORDERED that the Motion of Third Party Defendant to Sever (Doc. No. 77) is DENIED as moot. A separate order of judgment shall accompany this Memorandum.. Signed by Honorable Audrey G. Fleissig on 12/30/2011. (MRC)

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
EASTERN DIVISION

NATIONAL BENEFIT PROGRAMS,
INC.,
Plaintiff,
vs.
EXPRESS SCRIPTS, INC.,
Defendant/
Third-Party Plaintiff,
vs.
THE REYNOLDS & REYNOLDS CO.,
Third-Party Defendant.

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Case No. 4:10CV00907 AGF

MEMORANDUM AND ORDER
Plaintiff National Benefit Programs, Inc., brings this action for breach of contract,
unjust enrichment, and promissory estoppel to recover commissions allegedly owed it by
Defendant Express Scripts, Inc. Now before the Court are Defendant’s Motion for
Summary Judgment on Plaintiff’s Complaint (Doc. No. 93) and the Motion of Third-Party
Defendant, The Reynolds and Reynolds Company1 (“Reynolds”) to Sever (Doc. No. 77).
For the reasons set forth below, Defendant’s motion for Summary Judgment on Plaintiff’s

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The pending cross motions for summary judgment with respect to Defendant’s
third-party claim for contractual indemnity against Reynolds will be addressed in a
separate order of the Court.

Complaint will be granted and Third-Party Defendant’s Motion to Sever will be denied as
moot.
BACKGROUND
The record before the Court establishes the following. In late 2003, Plaintiff and
Defendant entered into an oral agreement pursuant to which Plaintiff agreed to assist
Defendant in identifying, retaining, and maintaining corporate clients for Defendant’s
prescription drug benefit programs. In exchange for these services, Defendant agreed to
set aside and pay commissions to Plaintiff.
In November 2003, Defendant sent Plaintiff a proposed Letter Agreement setting
forth the obligations of the parties with respect to the aforementioned brokerage
arrangement. This version of the Letter Agreement was signed by Marc Palmer, then a
Vice President of Defendant, but Plaintiff did not sign the proposed Letter Agreement at
that time. Between November 2003 and February 2004, the parties had several
discussions regarding the proposed terms of their agreement. Plaintiff alleges that the
terms of the 2003 oral agreement and the proposed Letter Agreement were the same.
(Complaint, Doc. No. 2 at ¶ 13).
Beginning in early 2004, Plaintiff retained nine client companies2 on Defendant’s
behalf. Throughout 2004 and 2005, Defendant set aside, but did not pay to Plaintiff,
commissions allegedly due with respect to these clients, because Defendant asserted that

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The clients, as identified in the pleadings, were Abercrombie; Antioch;
Brunswick; Clinton County; Fresh Mark; MeadWestvaco; Stanley Steemer; Relizon; and
The Reynolds and Reynolds Co., Third-Party Defendant.
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Plaintiff did not obtain the written client authorizations that were required by the Letter
Agreement. Defendant communicated to Plaintiff by at least October 26, 2005, that it
needed to obtain written authorization from the clients before the commissions could be
released.
In November 2005, Defendant again submitted the proposed Letter Agreement to
Plaintiff. The typed portion of the Letter Agreement provided that it would become
effective on the date it was executed by both parties. William Kiefer, a Vice President
and General Manager for Defendant, has testified by deposition that he signed the Letter
Agreement before sending it to Plaintiff in late 2005, and that at that time, he also added a
handwritten notation, “effective 1/1/04,” below his signature. (Doc. No. 137 at 5; and
Doc. No. 118 at 6).
Plaintiff’s representative, Joseph Concheck, signed the Letter Agreement on April
4, 2006. Concheck admits that he does not know whether the handwritten notation
appeared on the copy of the Letter Agreement he signed. (Doc. No. 137 at 5; Doc. No.
118 at 3). It is undisputed, however, that Concheck made a change to the Letter
Agreement, striking out a provision on the attached fee schedule. (Doc. No. 15-1 p.7).
On April 19, 2006, Steven Webb approved Concheck’s handwritten change on behalf of
Defendant. Due to internal concerns that the change should be approved by Kiefer,
Kiefer also signed Concheck’s handwritten change to the Letter Agreement on May 12,
2006. (Id.; Doc. No. 140 & Exhs. A and B.)

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Defendant has produced email and other internal communications indicating that
whoever was to sign the Letter Agreement on its behalf was asked to write in an effective
date of January 1, 2004, prior to delivering the agreement to Plaintiff for signature. (Doc.
No. 139-2). After the terms of the proposed Letter Agreement were finalized, Daniel
King, an employee of Defendant, sent an email to Diane Brake, another of Defendant’s
employees, stating: “ESI usually signs an outgoing broker agreement before sending to
the client, do you think Mark Palmer should sign or is it now more appropriate to have
Bill Kiefer sign? Whoever signs, I will ask them to write in an effective date of
01/01/04.” Id. In addition, Defendant produced a cover letter dated November 10, 2005,
and signed by Kiefer asking Concheck: “Please sign and return the original to my
attention at the address below. Be sure that you keep a copy for your records.” (Doc. No.
116, Akiti Decl., Exh. A.)
In opposition to the motion for summary judgment, Plaintiff relies largely on a
portion of the deposition testimony of Joshua Sturm, Director of Account Management
for Defendant. Sturm initially testified on deposition that he would agree that Concheck
executed the Letter Agreement before Kiefer. (Doc. No.137-3 at 44:13-45:1.) However,
later in the same deposition Sturm corrected that testimony stating that he “could not
speak” to the question of when the document was signed, and testified that Kiefer “would
be the one” who would know when the document was signed. Id. at 156:3-7. On the
erratta sheet of the deposition transcript Sturm further clarified his initial answer to the

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question of whether Kiefer signed the Agreement after Concheck, correcting it to read “I
don’t know.” (Doc. No. 137-3 at 94:22- 95:8.)
The Letter Agreement, as executed, included an integration clause providing that it
“contain[ed] the entire agreement between the parties regarding the subject matter
hereof.” (Doc. No.15-1 at 8, ¶13.) In addition, it obligated Defendant to pay
commissions to Plaintiff if one of two conditions was met. (Id. at 5, ¶ 2.) Commissions
would be payable if a client had entered into an agreement with Defendant disclosing the
fact that commissions would be accrued on the account and authorizing payment of the
commissions to Plaintiff. Id. Alternatively, commissions would be payable if Plaintiff
obtained from the client and submitted to Defendant, a separate broker record or
agreement disclosing the commissions and authorizing their payment. Id.
Beginning in September 2006, Plaintiff requested payment of commissions with
respect to the clients at issue, but Defendant refused to pay, asserting that Plaintiff lacked
the required authorizations. On December 22, 2009, Plaintiff filed this action in the
United States District Court for the Southern District of Ohio, seeking $2,811,133.653 in
unpaid commissions. Defendant filed a motion for change of venue, which the parties
fully briefed. (Doc. Nos. 15, 17, & 18.) After a review of the matter, the Ohio District
Court granted the motion and transferred the case to this Court on May 17, 2010, pursuant
to a forum selection clause contained in the Letter Agreement. (Doc. No. 21.) In a
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It is undisputed that after the filing of this lawsuit Defendant approached four
of the clients and obtained written authorizations from them to release the accrued
commissions relative to each and that these commissions have since been paid to
Plaintiff.
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lengthy and well-reasoned opinion, the Ohio District Court concluded, on the basis of the
record before it, that the handwritten notation on the Letter Agreement as to the effective
date would control over any conflicting typed provisions; that the Letter Agreement was
effective as of January 1, 2004; and that the “[t]he 2003 oral agreement is of no force and
effect except to the extent its terms are embodied in the Letter Agreement.” Id. at 10.
After the ruling of the Ohio District Court, Plaintiff, however, continued to assert that the
oral agreement applied to its claims and to seek recovery under that agreement. Plaintiff
persisted in his contention that the Letter Agreement was not effective until signed by
both parties in April 2006. The parties conducted extensive discovery and just prior to
the close of discovery in July, 2011, Plaintiff took Kiefer’s deposition.
Defendant filed it motion for summary judgment on September 16, 2011,
asserting that no commissions are owed to Plaintiff. In support of its motion for summary
judgment, Defendant asserts that the Letter Agreement became effective January 1, 2004,
by virtue of the handwritten notation which was on the agreement when Concheck signed
it. Defendant contends that the Letter Agreement, by operation of its integration clause,
therefore superseded any oral agreement, and is applicable to Plaintiff’s claims.
Defendant further argues that this is the “law of the case” in light of the prior order of the
Ohio District Court. Defendant further asserts that Plaintiff cannot prevail because it has
no basis for recovery under the oral agreement and had not pled claims based upon the
Letter Agreement.4
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In light of Plaintiff’s admission that the terms of the oral agreement and the
Letter Agreement were the same, Defendant also argues that it is entitled to judgment
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In its response to the motion for summary judgment, Plaintiff first asserts that it is
entitled to commissions under the terms of the oral agreement. Plaintiff questions
whether the handwritten notation altering the effective date was on the agreement when
Concheck signed it, and contends that by its terms, the Letter Agreement was not
effective until Plaintiff signed it on April 4, 2006.
Thirty days after the filing of Defendant’s summary judgment motion, Plaintiff
moved to amend its complaint to plead an alternate basis for recovery under the written
Letter Agreement. The Court denied that motion (Doc. No. 151), in part because Plaintiff
failed to show good cause for its delay in seeking to amend. Plaintiff also has advanced
additional arguments premised upon the Letter Agreement, but in light of the Court’s
denial of its request to amend the complaint, these arguments will not be addressed.
DISCUSSION
Rule 56(a) of the Federal Rules of Civil Procedure provides that summary
judgment shall be entered “if the movant shows that there is no genuine dispute as to any
material fact and that the movant is entitled to judgment as a matter of law.” To be
‘material,’ a factual issue must potentially “‘affect the outcome of the suit under the
governing law.”’ Depositors Ins. Co. v. Wal-Mart Stores, Inc., 506 F.3d 1092, 1094 (8th
Cir. 2007) (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986)). “‘Mere
allegations not supported with specific facts are insufficient to establish a material issue

because Plaintiff did not obtain the written authorizations required, and that with respect
the clients who signed the necessary authorizations after Plaintiff filed suit, Plaintiff has
been paid in full.
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of fact and will not withstand a summary judgment motion.”’ Id. at 1096 n. 3 (quoting
Henthorn v. Capitol Commc’n, Inc., 359 F.3d 1021, 1026 (8th Cir. 2004)). The moving
party bears the burden of showing the absence of a genuine issue of material fact.
Anderson, 477 U.S. at 256.
In ruling on a motion for summary judgment, a court is required to view the facts
in the light most favorable to the non-moving party and must give that party the benefit of
all reasonable inferences to be drawn from the record. Sokol & Assocs., Inc. v. Techsonic
Indus., Inc., 495 F.3d 605, 610 (8th Cir. 2007). In addition, the court “must not weigh
evidence or make credibility determinations.” Kenney v. Swift Transp., Inc., 347 F.3d
1041, 1044 (8th Cir. 2003) (citing Anderson, 477 U.S. at 255).
When a motion for summary judgment is made and properly supported by
evidence, the non-moving party may not rest on the allegations of its pleadings but must
set forth specific facts, by affidavit or other evidence, showing that there is “a genuine
issue for trial.” Fed. R. Civ. P. 56(e). “Where the record taken as a whole could not lead
a rational trier of fact to find for the non-moving party, there is no ‘genuine issue for
trial.’” Matsushita Elec. Indus. Co. v Zenith Radio Corp., 475 U.S. 574, 587 (1986)
(quoting Fed. R. Civ. P. 56(e)).
In support of its position that the Letter Agreement became effective on January 1,
2004, Defendant offers Kiefer’s deposition testimony stating that he placed the
handwritten notation on the Letter Agreement before sending it to Plaintiff for signature.
The burden then shifts to Plaintiff to refute this inference and to show that there is a

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genuine issue of fact regarding the presence of the handwritten notation on the copy of
the Letter Agreement Concheck signed. In response, Plaintiff acknowledges -- consistent
with the deposition testimony -- that Concheck “does not know” whether the notation
appeared on the copy of the Letter Agreement he signed. This statement, essentially the
absence of evidence, is, without more, insufficient to create a genuine issue of material
fact regarding the effective date of the Letter Agreement. Celotex, 477 U.S. at 325;
Neighborhood Enterprises, Inc. v. City of St. Louis, 644 F. 3d 728, 734 (8th Cir. 2011)
(noting that “[a]n issue of fact cannot result from a mere denials or conclusory allegations
in the pleadings but must be based on specific factual allegations”) (quotations omitted);
Fireman’s Ins. Co. of Newark, N. J. v. Dufresne, 676 F.2d 965, 969 (3d Cir. 1982)
(holding that a party’s denial of knowledge of facts, without an offering of evidence to
call into question the summary judgment movant’s affidavits is not sufficient to create a
material issue of fact).
Plaintiff points to Sturm’s deposition testimony as creating an issue of material
fact that the handwritten notation did not appear on the copy of the Letter Agreement
signed by Concheck. A review of the entire deposition, however, makes plain that Sturm
has no personal knowledge regarding when the Letter Agreement was signed by the
parties and when the effective date notation was placed in the document. Indeed, during
the deposition, Sturm amended the very statement that Plaintiff now contends supports its
position, and subsequently corrected the deposition transcript to remove that statement.
Therefore, Sturm’s testimony also fails to create a genuine issue of material fact. See

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Putman v. Unity Health System 348 F.3d 732, 733-34 (8th Cir. 2003) (quoting Wilson v.
Int’l Bus. Machs. Corp., 62 F.3d 237, 241 (8th Cir. 1995) (holding that to survive a
motion for summary judgment, the nonmoving party must “substantiate his allegations
with sufficient probative evidence [that] would permit a finding in [his] favor based on
more than mere speculation, conjecture, or fantasy”). Although Plaintiff has not
questioned Kiefer’s credibility on this point, the Court notes that the fact that the
January1, 2004, effective date notation was included on the Letter Agreement when
signed by Kiefer and sent to Plaintiff is fully corroborated by Defendant’s business
records. It is also corroborated by the fact that Plaintiff cannot produce a copy of the
Letter Agreement signed by Concheck that does not bear the handwritten notation altering
the effective date.
Plaintiff has not suggested any basis to nullify the handwritten notation and its
legal effect, and the Court is not aware of any such basis. The contract is a commercial
agreement between two corporate entities, the handwritten notation is both prominent and
legible, and it appears just below Kiefer’s signature at the end of the page, immediately
before Plaintiff’s signature at the top of the next page. Finally, Plaintiff does not and
cannot assert that Concheck, its President, did not read the Letter Agreement, as he made
a different handwritten change to the Letter Agreement.
Based on the foregoing, the Court concludes that Plaintiff is unable to show that
there is a genuine issue of material fact with respect to whether the handwritten notation
appeared on the copy of the Letter Agreement when signed by the Plaintiff. In the

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absence of such a dispute, the handwritten notation will prevail over the contrary typed
terms of the Letter Agreement regarding the effective date.5 See Trinity Products, Inc. v.
Burgess Steel, LLC, No. 4:03CV01808 HEA, 2006 WL 903240, at *3 (E.D. Mo. Apr. 7,
2006) (under Missouri law the rule is clearly established that where printed portions of a
contract conflict with handwritten provisions the latter prevail) (quoting Century 21Andrews’s Realty, Inc. v. Adams, 691 S.W.2d 511, 512 (Mo. Ct. App. 1985)). Therefore,
the Letter Agreement became effective on January 1, 2004, and supersedes any oral
agreements between the parties. Plaintiff elected in his pleadings and throughout the
course of the litigation to assert a claim based solely on the parties’ oral agreement.6 As
the Court finds that the oral agreement was superseded by a written agreement, the Court
concludes that Defendant is entitled to summary judgment on Plaintiff’s claims based on
breach of the alleged oral contract. Hutchens v. Burrell, Inc., 342 S.W.3d 399, 403 (Mo.
Ct. App. 2011) (holding that a party may recover, if at all, only on the contract it pled).

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If, as Plaintiff has asserted, Ohio, rather than Missouri, law governs the
interpretation of the Letter Agreement, the same rule applies. Botzum Bros. Co. v. Brown
Lumber Co., 104 Ohio App. 507, 509 (9 Dist. 1957) (holding that handwritten provisions
will control even where they are inconsistent with the printed portion of the contract).
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Notwithstanding the Ohio District Court’s Order of May 17, 2010, opining that
the Letter Agreement became effective January 1, 2004 superseding oral agreement,
Plaintiff continued to base its contract claim on the parties’ oral agreement. As noted in
this Court’s order denying the motion to amend, Concheck stated at least twenty-five
times in his deposition that he was proceeding under the oral agreement. Plaintiff’s
belated attempt, after the filing of Defendant’s motion for summary judgment, to amend
the complaint was rejected by this Court.
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In its opposition to the motion for summary judgment, Plaintiff concedes that if the
there is a valid contract applicable to the issues for which damages are sought, then its
claims of unjust enrichment and promissory estoppel are precluded. Having determined
that the Letter Agreement is applicable to Plaintiff’s claims for commissions, the Court
further concludes that Defendant is entitled to judgment on the claims for unjust
enrichment and promissory estoppel. Al-Khaldiya Elec. & Elec. Co., W.L.L. v. Boeing
Co., 571 F. 3d 754, 759 (8th Cir. 2009) (applying Missouri law and holding that
“[e]xpress terms of an unambiguous agreement preclude quantum meruit and unjust
enrichment claims”).
Inasmuch as the claims between Plaintiff and Defendant are resolved by this
Memorandum and Order, the Third-Party Defendant’s motion to sever is denied as moot.
Accordingly,
IT IS HEREBY ORDERED that Defendant’s Motion for Summary Judgment on
Plaintiff’s Complaint (Doc. No. 93) is GRANTED.
IT IS FURTHER ORDERED that the Motion of Third Party Defendant to Sever
(Doc. No. 77) is DENIED as moot.
A separate order of judgment shall accompany this Memorandum.

AUDREY G. FLEISSIG
UNITED STATES DISTRICT JUDGE

Dated this 30th day of December, 2011.
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