American Modern Home Insurance Company v. Thomas et al

Filing 227

MEMORANDUM AND ORDER (See Full Order) IT IS HEREBY ORDERED that Aaron and Aimee Thomas's Motion to Preclude Any Testimony or Exhibit from Disclosed Expert John Nordyke 193 is GRANTED. IT IS FURTHER ORDERED that Aaron and Aimee Thomas's Motion to Preclude Any Testimony or Exhibit from Disclosed Expert Dan Bruno 194 ; Motion to Preclude Any Testimony or Exhibit from Disclosed Expert Lewis Crist 195 ; and Motion to Preclude Any Expert Testimony or Exhibit from John Trawicki [197 ] are GRANTED IN PART and DENIED IN PART. IT IS FURTHER ORDERED that American Modern Home Insurance Company's Motion to Exclude the Testimony of Professor Jeffrey Thomas 165 is GRANTED IN PART and DENIED IN PART. IT IS FURTHER ORDERED that A merican Modern Home Insurance Company's Motion to Exclude and/or Limit the Testimony of Jim Kuticka 166 is DENIED. IT IS FURTHER ORDERED that American Modern Home Insurance Company's Motion to Exclude and/or Limit the Rebuttal Testimony of Professor Jeffrey Thomas 191 is DENIED, but without prejudice to be reasserted at the time of trial. IT IS FURTHER ORDERED that American Modern Home Insurance Company's Motion for Partial Summary Judgment on Counts II and III of the Cou nterclaim 161 is DENIED. IT IS FURTHER ORDERED that Aaron and Aimee Thomas's Motion for Summary Judgment 196 is DENIED as to Count I of American Modern's complaint, and DENIED AS MOOT as to Count II of the complaint. IT IS FURTHER ORDERED that a final pretrial conference will be held on Thursday, October 4, 2018 at 11:00 a.m. in Courtroom 14-South. The case remains set for a jury trial beginning October 9, 2018. Signed by District Judge Catherine D. Perry on 9/17/18. (EAB)

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
EASTERN DIVISION
AMERICAN MODERN HOME
INSURANCE COMPANY,
Plaintiff,
v.
AARON THOMAS, et al.,
Defendants.

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No. 4:16 CV 215 CDP

MEMORANDUM AND ORDER
This case arises out of a fire that occurred in Aaron and Aimee Thomas’s
apartment on January 3, 2014. The Thomases made a claim on their renter’s
insurance policy, but their insurer, American Modern Home Insurance Company,
has yet to determine the claim. American Modern brought this declaratory
judgment action in February 2016 seeking a declaration that there is no coverage
under the policy. In their counterclaim, the Thomases seek a declaration that they
are entitled to recover on the policy. They also raise claims of vexatious refusal to
pay and intentional infliction of emotional distress. The case is set for trial
beginning October 9, 2018, and the parties have filed motions to exclude certain
expert testimony at trial. I will grant these motions in part and deny them in part. I
will also deny the parties’ motions for partial summary judgment.
In its complaint, American Modern contends that the Thomases’ claim is not

covered under the insurance policy because 1) the fire was intentionally set by or at
the direction of the Thomases, 2) the Thomases engaged in fraudulent and dishonest
conduct in relation to their claim, and 3) the Thomases failed to cooperate and failed
to comply with their responsibilities related to the investigation and their claim.
The Thomases deny American Modern’s allegations and themselves seek a
declaration that they are entitled to recover under the policy. In addition, the
Thomases bring a claim of vexatious refusal to pay, arguing that American Modern
made lengthy, abusive, and unwarranted record requests; engaged in dilatory tactics
in its purported investigation of the insurance claim; and refused to pay on the claim
without reasonable cause for over two years before bringing this action. Aimee
Thomas also contends that she suffered severe emotional distress because of the
extreme and outrageous tactics American Modern used during its handling of the
claim, including the repeated accusations made to her by fire investigators that she
set the fire and their attempts to make her confess under veiled threats of criminal
prosecution, losing custody of her daughter, and her husband being suspended from
National Guard training.
Motions to Exclude Experts
The parties have moved to exclude the testimony of fire cause and origin
experts and insurance industry experts under Fed. R. Evid. 702 and Daubert v.
Merrell Dow Pharms., Inc., 509 U.S. 579 (1993), and its progeny. The purpose of
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such motions is to ensure that only reliable and relevant expert testimony is
presented to a jury. Russell v. Whirlpool Corp., 702 F.3d 450, 456 (8th Cir. 2012).
The opinion of a qualified expert witness is admissible if: 1) it is based upon
sufficient facts or data, 2) it is the product of reliable principles and methods, and 3)
the expert has applied the principles and methods reliably to the facts of the case.
Fed. R. Evid. 702.; see also David E. Watson, P.C. v. United States, 668 F.3d 1008,
1015 (8th Cir. 2012). A party’s mere disagreement with an expert’s assumptions
and methodologies does not warrant exclusion of expert testimony. David E.
Watson, 668 F.3d at 1015. If a party thinks other assumptions and methodologies
are more appropriate, it may make this apparent through cross-examination and its
own expert witnesses. Id. “[Q]uestions of conflicting evidence must be left for
the jury’s determination.” Bonner v. ISP Techs., Inc., 259 F.3d 924, 930 (8th Cir.
2001) (internal quotations marks and citation omitted).
I have substantial discretion in determining whether expert testimony should
be allowed. Russell, 702 F.3d at 456. If I am satisfied with the expert’s
knowledge, skill, experience, training, or education, and the expert’s testimony is
reasonably based on that expertise, admitting the testimony is not an abuse of
discretion. Daubert, 509 U.S. at 588-91; Weitz Co. v. MH Washington, 631 F.3d
510, 527 (8th Cir. 2011). I should resolve doubts regarding an expert’s testimony
in favor of admissibility. Marmo v. Tyson Fresh Meats, Inc., 457 F.3d 748, 758
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(8th Cir. 2006). However, if the expert’s opinion is so fundamentally unsupported
that it can offer no assistance to the jury, it must be excluded. Bonner, 259 F.3d at
929-30.
Against this backdrop, I turn to the issues raised by the parties in relation to
the proffered expert testimony in this case.
A.

Fire Cause and Origin Experts
Each side has proffered the opinions and testimony of fire cause and origin

experts. American Modern’s two experts, Dan Bruno and John Nordyke, opine that
the fire was incendiary in nature and originated on the floor in the passageway
between the dining room and kitchen with ignition of flammable liquid. The
Thomases’ expert, Jim Kuticka, opines that the fire was accidental and originated on
the stove when overheated vegetable oil ignited in a pot upon removal of the pot’s
lid.
Neither side challenges the personal educational, training, or experience
qualifications of the other’s expert(s) to testify generally in the area of fire origin and
cause. However, they challenge the opposing experts on other grounds.
1.

Dan Bruno

Dan Bruno is the Fire Marshal of the West County EMS and Fire Protection
District who responded to the fire during the afternoon of January 3, 2014, and
conducted the subsequent investigation. Bruno’s examinations of the fire scene
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included taking photographs, making diagrams, measuring charred trusses, and
moving debris to observe burn and char patterns. Bruno interviewed the Thomases;
received statements from friends, family, and acquaintances of the Thomases;
reviewed cell phone messages between the Thomases; and reviewed Aimee
Thomas’s 911 emergency call. He researched the litigation history of the
Thomases, contacted and spoke with the Thomases’ insurance adjuster at American
Modern, and conducted a recorded interview of Aimee Thomas jointly with
American Modern’s fire investigator, John Nordyke. From his observations and
the information gathered during this investigation, Bruno formed various
hypotheses and eliminated each of them except for the fire being intentionally set.
He based this conclusion on several factors, including what he considered to be a
liquid pour pattern on the floor extending from the kitchen to the dining room, the
extent of fire damage when considering the time elapsed between the 911 call and
fire suppression, the location of the most extensive fire damage, and the Thomases’
demeanor and statements.
The Thomases argue that the methodology used by Bruno to determine origin
and cause was not consistent with NFPA 921 and that his opinion must therefore be
excluded. NFPA 921 is a well-accepted standard set forth by the National Fire
Protection Association by which fire investigations are to be conducted. It requires
that hypotheses of fire origin be carefully examined against empirical data obtained
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from the fire scene and appropriate testing. See Fireman’s Fund Ins. Co. v. Canon
USA, Inc., 394 F.3d 1054, 1057-58 (8th Cir. 2005); see also Presley v. Lakewood
Eng’g & Mfg. Co., 553 F.3d 638, 645 (8th Cir. 2009). While an expert who
purports to follow NFPA 921 must apply it reliably or his testimony may be
excluded, Manuel v. MDOW Ins. Co., 791 F.3d 838, 845 (8th Cir. 2015), NFPA 921
is not the only reliable way to investigate a fire. Russell, 702 F.3d at 455.
Therefore, a fire expert’s reliance on a methodology other than NFPA 921 does not
render his opinion unreliable per se. Id. at 455-56.
Bruno does not claim that he followed and applied NFPA 921’s provisions in
his investigation of the fire. His failure to follow NFPA 921 therefore cannot serve
as basis to exclude his expert opinion on cause and origin. Russell, 702 F.3d at
455-46. The issue, then, is whether Bruno’s methodology in forming the bases of
his opinion is otherwise sufficiently reliable. I find that it is.
In the context of fire investigations, an expert opinion formed on the basis of
observation and experience may meet the reliability threshold if the expert observed
the relevant evidence, applied his specialized knowledge, and systematically
included or excluded possible theories of causation. Shuck v. CNH America, 498
F.3d 868, 875 (8th Cir. 2007). See also Russell, 702 F.3d at 456-58 (opinion
testimony permitted where fire expert’s methodology was based on observation and
experience); Hickerson v. Pride Mobility Prods. Corp., 470 F.3d 1252, 1257 (8th
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Cir. 2006) (same). This is what Bruno did here. During the course of his
investigation, Bruno gathered evidence, formed hypotheses as to the possible origin
and cause of the fire, systematically evaluated the evidence against these
hypotheses, and reached conclusions as to the validity of his hypotheses based on
specific observations of the evidence in this case and his experience in fire
investigation. This method is sufficiently reliable. See Russell, 702 F.3d at 457;
Hickerson, 470 F.3d at 1257. I will therefore deny the Thomases’ motion to the
extent they seek to exclude Bruno’s expert opinion regarding the origin and cause of
the fire. The Thomases’ challenges to Bruno’s credibility and the credibility of his
opinion based on bias, taint, and unethical conduct are proper subjects for
cross-examination.
I agree with the Thomases, however, that Bruno is not qualified to render an
opinion on the meaning of a person’s emotional responses, motivations, or veracity.
Although Bruno can testify as a lay witness to factual descriptions of a person’s
conduct and their interactions with him (e.g., smiling, calm, crying), I will not
permit him to testify as to how he believed any person felt based on their conduct
(e.g., satisfaction, pride), or to his own subjective characterization of any person’s
conduct (e.g., “beyond bizarre,” “beyond abnormal”). See Daubert, 509 U.S. at
590 (“knowledge” under Rule 702 “connotes more than subjective belief or
unsupported speculation”); Hallmark Cards, Inc. v. Monitor Clipper Partners, LLC,
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No. 08-0840-CV-W-ODS, 2012 WL 3047308, at *6 (W.D. Mo. July 25, 2012)
(“experts cannot offer opinions regarding historical facts or matters of intent,
motivation, or other thought processes”); Amica Mut. Ins. Co. v. Willard, NO.
4:07CV1745 DDN, 2009 WL 2982902, at *5 (E.D. Mo. Sept. 14, 2009) (expert may
not testify in a fashion that characterizes a person’s state of mind).
Nor is Bruno qualified to render an expert opinion as to the value of the
contents of the Thomases’ apartment for insurance purposes. See Robinson v.
GEICO Gen. Ins. Co., 447 F.3d 1096, 1101 (8th Cir. 2006) (area of witness’s
competence must match the subject matter of the witness’s testimony). I will
likewise grant the Thomases’ motion to exclude Bruno’s opinion evidence on this
basis.
Accordingly, I will grant in part and deny in part the Thomases’ motion to
exclude expert opinion evidence from Dan Bruno.
2.

John Nordyke

John Nordyke is the fire cause and origin expert hired by American Modern to
investigate the fire. He opined that the fire was intentionally set and started with an
open flame that ignited an ignitable liquid on the floor between the kitchen and the
dining room. I will exclude his expert report and opinion testimony as to the cause
and origin of the Thomas fire.
Contrary to American Modern’s insistence otherwise, Nordyke testified that
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he follows NFPA 921’s guidelines in his fire investigations and followed NFPA
921’s scientific method in his investigation of the Thomas fire. He specifically
testified that he used his experience and applied the scientific method with a
systematic approach consistent with NFPA 921. (Nordyke Depo., ECF 193-2, at
pp. 48-49, 81-90; ECF 193-4, at pp. 423-28.) An expert who purports to follow
NFPA 921 must apply it reliably or his testimony may be excluded. Manuel, 791
F.3d at 845.
Although Nordyke purported to follow NFPA 921 in this investigation, a
review of his report and his deposition testimony shows that he did not do so reliably
to the facts of the case. NFPA 921 requires that hypotheses of fire cause and origin
be carefully examined against empirical data obtained from fire scene analysis and
appropriate testing. Nordyke admittedly conducted no tests to rule out any
hypotheses other than his poured-ignitable-liquid hypothesis – and even that testing
yielded negative results for the presence of an ignitable liquid. But despite the
empirical testing data that tended to disprove that hypothesis, Nordyke continued
with his ignitable-liquid theory and ultimately concluded that to be the cause of the
fire. For the following reasons, this conclusion is unreliable.
Nordyke testified that he first formed two hypotheses: that the fire started
with boiling oil on the stovetop or that it started with electrical wiring. He asked
American Modern to provide an electrical engineer for evaluation of his second
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hypothesis, but his request was denied. He ultimately eliminated this hypothesis
after he concluded that the origin of the fire was at the kitchen/dining room entryway
and he saw no electrical outlets there.
With respect to the overheated-oil hypothesis, Nordyke admittedly conducted
no testing to determine whether this could be a valid cause. He did not conduct any
experiments or modeling, and his request to American Modern for such modeling
went unanswered. Nor did he review any relevant articles or literature, or any
experiments performed by others. Nor did he consider the scientific basis of how
such a fire could occur. Without testing or engaging in any systematic analysis,
Nordyke determined to eliminate this hypothesis for two reasons: 1) the paint on
the stove did not burn,1 and 2) the fire did not start on the stovetop but instead
started in the entryway. (ECF 193-2, at p. 285; ECF 193-4, at pp. 422, 387-89,
435-37.)
Nordyke hypothesized that the fire originated in the kitchen/dining room
entryway and was caused by someone igniting an ignitable liquid with an open
flame. Based on his past experience, he hypothesized that ignitable liquid was
poured on the floor, on the front of the stove and refrigerator, on the countertops, and
inside the refrigerator. Upon looking at photographs, looking at the scene, and
1

Although Nordyke acknowledged that paint used on the surface coating of a stovetop is likely
more resistant to heat than other paints, he conducted no testing to determine whether the paint
here in fact would have burned. (ECF 193-2, at p. 285.)
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talking with other investigators, he concluded this hypothesis to be valid and
adopted it as his conclusion. At his deposition, Nordyke testified that he tested his
origin hypothesis, that is, that the fire started in the entryway, by “thinking it
through.” (ECF 209-1, at p. 192.) As to cause, Nordyke testified that he tested this
hypothesis “by looking at the scene. . . . What other way could this fire have started
other than a liquid poured on the floor and whatever else, objects were in the room. .
. . And I came to the conclusion that that was the only way this fire started. It just –
nothing else passed the hypothesis test.” (ECF 193-4, at p. 446.) When asked how
he concluded that the fire started with an open flame, Nordyke testified that that was
what he “imagined.” (Id. at p. 454.) “The liquid would have to ignite somehow
and the only way I can think of to open – to ignite an ignitable liquid would be an
open flame.” (Id. at p. 455.) Merely looking at a scene and developing
conclusions based on experience with no testing or analysis is inconsistent with and
contrary to the methodology set out in NFPA 921. Presley, 553 F.3d at 646 (citing
Pro Serv. Automotive, L.L.C. v. Lenan Corp., 469 F.3d 1210, 1215-16 (8th Cir.
2006); Weisgram v. Marley Co., 169 F.3d 514, 519 (8th Cir. 1999)). IT is also
inconsistent with any other “scientific method” that Nordyke claimed to have used.
Moreover, Nordyke’s statement that he “imagined” that an open flame ignited the
fire because he could think of no other way indicates that that opinion is too
speculative for it to be admissible. Lloyd’s Acceptance Corp. v. Affiliated FM Ins.
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Co., No. 4:05 CV 1934 DDN, 2013 WL 4776277, at *15 (E.D. Mo. Sept. 6, 2013).
It also appears that Nordyke engaged in conduct that would lead to bias in
and/or taint of the investigation in direct contravention of NFPA 921. First, during
Aimee Thomas’s January 23 recorded interview, Nordyke acquiesced in Dan
Bruno’s admitted method of lying and making threats to Aimee to coerce a
confession, even going so far as to state to Aimee that he (Nordyke) would report to
charging authorities that she had given inconsistent statements regarding the fire:
BRUNO: I can’t – I don’t, I don’t press charges. I don’t arrest
people. That’s not my job, it’s not what I’m in charge with –
NORDYKE: What we do is pass information onto to the people that do
that, ok? And if what you are telling us is not the same that – what you
said today is not the same as what you said on the day of the fire is
basically what we’re trying to get at here. Okay. The information –
the information doesn’t jive [sic].
(ECF 193-3, at p. 5.) Although Nordyke testified at his deposition that Bruno did
not share with him his opinion that the fire was incendiary before Nordyke
completed his own report (ECF 209-1, at p. 168), Bruno repeatedly stated in
Nordyke’s presence during the January 23 interview that they knew the fire was not
accidental and that evidence from the scene did not match the story of an accidental
fire. (See generally ECF 193-3.) Nordyke did not conduct his scene examination
until January 29, and he made his final report on February 2. Considering Bruno’s
statements made during Aimee’s interview (and their tone), Nordyke was aware of
Bruno’s opinion and his reasons therefor well in advance of completing his own
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investigation and report.
Furthermore, Nordyke also testified that during his examination of the fire
scene on January 29, he and two other fire investigators (including Bruno) discussed
their findings and agreed to each other’s conclusions. In addition, Nordyke referred
to Bruno’s draft report in his own final report regarding the incendiary nature of the
fire, despite Nordyke’s acknowledgment that reviewing Bruno’s report prior to him
completing his own report would be inappropriate.
For several reasons, including those set out above, I find John Nordyke’s
expert opinion to be unreliable in the circumstances of this case. Therefore, given
the considerable discretion I have in determining whether expert testimony should
be allowed, I will exclude his expert report and opinion testimony in their entirety.
3.

Jim Kuticka

The Thomases retained Jim Kuticka to conduct a fire cause and origin
analysis from all available information, documents, and evidence relating to the fire.
American Modern moves to exclude Kuticka’s expert opinion in its entirety, arguing
that the contingent-fee nature of Kuticka’s compensation2 renders his testimony
suspect. Alternatively, American Modern argues that Kuticka should not testify
regarding Bruno’s and Nordyke’s investigations because he used a different

2

Because counsel was court-appointed, Kuticka has agreed to accept a reduced hourly fee if the
Thomases do not prevail.
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methodology than Bruno and Nordyke.3 I will deny American Modern’s motion to
exclude.
Questions regarding Kuticka’s bias and credibility are matters to be resolved
by the jury, including the extent to which any financial interest in the outcome of the
case may affect his opinions. Taylor v. Cottrell, Inc., 795 F.3d 813, 820 (8th Cir.
2015). Because these questions can be addressed on cross-examination, I will deny
American Modern’s motion to exclude on this basis. Likewise, questions regarding
Kuticka’s methodology and the extent to which his methodology differs from that
used by other cause and origin experts in the case are more appropriately explored
through cross-examination and do not warrant excluding his testimony. David E.
Watson, 668 F.3d at 1015; Bonner, 259 F.3d at 930.
American Modern’s Motion to Exclude and/or Limit the Testimony of Jim
Kuticka is denied.
B.

Insurance Industry Experts
Each side proffers expert testimony on insurance industry practices and

standards, which is relevant to claims of vexatious refusal to pay. See Lloyd’s
Acceptance Corp., 2013 WL 4776277, at *11.
Professor Jeffery Thomas, secured by the Thomases, is an attorney and law

3

In its motion to exclude, American Modern also argues that I should not allow Kuticka to testify
regarding the investigation and conclusions of Carl Welcher. In its reply brief, however,
American Modern concedes that my later ruling on a related issue renders this argument moot.
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professor who teaches insurance law in Missouri and focuses his research on
insurance law. He has thirty years’ professional experience, which includes
authoring several insurance-related journal articles and book chapters; acting as
editor-in-chief of insurance treatises and law journals; giving several presentations
on insurance-related matters, such as liability, bad faith, breach of duty, public
policy, and ethics; and working with various bar associations and the American Law
Institute on matters related to insurance coverage, regulation, and liability.
American Modern secured Lewis Crist to serve as its expert. Mr. Crist
retired in 2016 after having worked fifty-five years in the insurance industry in
various capacities: as branch manager of an insurance company, the Director of
Insurance for the State of Missouri’s Department of Insurance, an individual
consultant, a board member of several multi-line insurance companies, and a board
member of companies providing and underwriting healthcare insurance. Both
Professor Thomas and Mr. Crist have served as expert witnesses on insurancerelated matters in various proceedings.
Although their source of expertise differs, each of the parties’ insurance
industry experts is qualified to give testimony as an expert witness. See Certain
Underwriters at Lloyd’s v. SSDD, LLC, No. 4:13-CV-193 CAS, 2014 WL 3097284,
at *2 (E.D. Mo. July 7, 2014) (whether expert witness is qualified depends on
whether his training and experience demonstrate knowledge of the subject matter;
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that experience must bear a close relationship to the expert’s opinion). See also
American Auto. Ins. Co. v. Omega Flex, Inc., 783 F.3d 720, 726 (8th Cir. 2015)
(gaps in expert’s qualifications or knowledge go to weight of testimony, not
admissibility); United States v. Rose, 731 F.2d 1337, 1346 (8th Cir. 1984) (“An
expert witness need not be an outstanding practitioner in the field nor have
certificates of training in the particular subject.”). I will therefore deny the parties’
respective motions to the extent they argue that their opponent’s expert is not
qualified.
Both experts were secured to provide opinion testimony on industry standards
of conduct and claims-handling requirements imposed on insurance companies in
Missouri and to apply these standards to the facts of this case. In short, both experts
would testify as to whether American Modern handled the Thomases’ insurance
claim according to the standards and practices of the insurance industry and whether
American Modern acted reasonably in processing their claim. I find that this
testimony will be useful and will assist the jury in determining the issue in this case.
Cedar Hill Hardware & Constr. Supply, Inc. v. Insurance Corp. of Hannover, 563
F.3d 329, 343-44 (8th Cir. 2009) (industry-wide practices are relevant to question of
whether insurer acts within acceptable boundaries based on information received in
a given case).
American Modern seeks to exclude Professor Thomas’s expert opinion,
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however, arguing that his sole opinion is that American Modern acted vexatiously,
which is a legal conclusion outside the realm of expert testimony. Similarly, the
Thomases seek to exclude Mr. Crist’s report and opinion to the extent he opines on
whether American Modern violated the Missouri vexatious-refusal-to-pay statutes.
I agree that an expert may not intrude on the Court’s role to instruct the jury as to the
law and testify to a legal conclusion. See Southern Pine Helicopters, Inc. v.
Phoenix Aviation Managers, Inc., 320 F.3d 838, 841 (8th Cir. 2003); Certain
Underwriters at Lloyd’s, 2014 WL 3097284, at *6. Therefore, I will not permit
these experts to testify concerning the legal standard of vexatious refusal to pay
under Missouri law or to their opinion as to whether or not American Modern’s
conduct was vexatious under Missouri law.
With respect to Professor Thomas, I do not agree with American Modern that
his opinion is limited to only legal conclusions. In his report and as he testified at
his deposition, Professor Thomas also opines that American Modern’s handling of
the Thomases’ claim was inconsistent with industry custom and practice. This
opinion is permissible and is not rendered inadmissible merely because it may be
grounded in part on Professor Thomas’s understanding of Missouri law. “It does
not invade the province of the Court for an expert to testify that an insurance
company departed from insurance industry norms, where the testimony is based in
part on the expert’s understanding of the requirements of state law.” Certain
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Underwriters at Lloyd’s, 2014 WL 3097284, at *6. Nor will I exclude Professor
Thomas’s report and testimony on the basis of any financial interest in the outcome
of the case. As noted above regarding witness Kuticka, any questions regarding
bias and credibility are to be resolved by the jury and can be addressed on
cross-examination. Taylor, 795 F.3d at 820.
As to Mr. Crist, the Thomases’ argument that his opinion is based on an
erroneous assessment of the facts is a challenge to the opinion’s credibility and not
its admissibility. The Thomases’ motion to exclude on this basis will therefore be
denied. Bonner, 259 F.3d at 929. The Thomases’ challenge to Mr. Crist’s
methodology of relying on his experience in the industry is likewise more properly
the subject of cross-examination and of competing expert testimony rather than
exclusion. I cannot say that Mr. Crist’s expert report or his related testimony is so
unreliable that the jury should not even consider it. Id. at 929-30.
Resolving all doubts in favor of admissibility, I will permit the parties to
present the expert testimony of their competing experts on insurance industry
custom and practice. See ABT Sys., LLC v. Emerson Elec. Co., 4:11CV00374 AGF,
2013 WL 490174, at *1 (E.D. Mo. Feb. 8, 2013) (“it is decidedly the jury’s role to
evaluate the weight to be given the testimony of dueling qualified experts.”)
(internal quotation marks and citation omitted). They may testify as to industry
standards in general, proper claims handling, and the effect of certain information
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and circumstances on claims decisions. See Cedar Hill Hardware, 563 F.3d at 343;
Certain Underwriters at Lloyd’s, 2014 WL 3097284, at *6. They may offer their
opinion on whether any of American Modern’s actions deviated from insurance
industry customs and practices, but they may not testify to a legal conclusion that the
alleged conduct was or was not vexatious under Missouri law.
To the extent American Modern seeks to exclude Professor Thomas’s rebuttal
opinions and testimony, arguing that they address matters not contained in Mr.
Crist’s report and thus are outside the proper scope of rebuttal, I will consider the
scope of any rebuttal evidence at trial and limit it at that time if necessary. I will
therefore deny American Modern’s motion to exclude Professor Thomas’s rebuttal
opinion evidence.
C.

Undisclosed Expert – John Trawicki
John Trawicki was deposed on December 28, 2017, as the records custodian

and Rule 30(b)(6) representative of Sprint for purposes of authenticating and
providing testimony regarding certain cell phone records that were obtained from
Sprint. During his deposition, Trawicki was asked and testified about entries on the
Thomases’ cell phone records from the date of the fire, including several details
about the calls (such as time and duration of each call; whether the call was voice or
text; whether a call was answered, went to voicemail, or terminated before
completion; whether a call was made from a phone or another device, etc.).
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Trawicki was also asked and provided testimony about the location of cell phone
towers to which the Thomases’ cell phone(s) connected that date as well as other
information regarding how cell phone towers operate, how location data is obtained,
and how to use cell phone and tower data in determining cell phone location.
I agree with the Thomases that Trawicki’s testimony about how cell phone
towers operate and how location data is derived therefrom “fits easily into the
category of expert testimony” governed by Rule 702, United States v. Hill, 818 F.3d
289, 296 (7th Cir. 2016), because it involves specialized and technical knowledge
“not readily accessible to any ordinary person.” United States v. Yeley–Davis, 632
F.3d 673, 684 (10th Cir. 2011).4 But because American Modern never disclosed
Trawicki as an expert witness, the Thomases move to exclude his testimony.
I may exclude from evidence at trial any matter that was not properly
disclosed in compliance with my pretrial orders. Brooks v. Union Pac. R.R. Co.,
620 F.3d 896, 899 (8th Cir. 2010). This applies to a party’s failure to disclose an
expert witness as required by a pretrial scheduling order. In my Case Management
Order entered October 5, 2016, I ordered American Modern to disclose all of its
case-in-chief expert witnesses and provide the reports required by Fed. R. Civ. P.
4

See also United States v. Natal, 849 F.3d 530, 533 (2d Cir. 2017) (“[W]e hold that testimony on
how cell phone towers operate constitutes expert testimony and may not be introduced through a
lay witness.”); United States v. Graham, 796 F.3d 332, 365 (4th Cir. 2015) (witness testimony
providing “technical details about operations performed by cell sites and how calls are routed
through network switches . . . [is] clearly ‘based on scientific, technical, or specialized knowledge
within the scope of Rule 702.’”), adhered to in part on reh’g en banc, 824 F.3d 421 (4th Cir.
2016); United States v. Medley, 312 F. Supp. 3d 493, 497-98, 501 (D. Md. 2018).
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26(a)(2) no later than December 2, 2016. I also ordered American Modern to make
these expert witnesses available for depositions, and have depositions completed, no
later than January 13, 2017. Although several amended CMOs extended deadlines
relating to other categories of expert witnesses, these particular deadlines did not
change. Regardless, there is no dispute that American Modern never disclosed
Trawicki as an expert witness.
A party must make expert disclosures “at the times and in the sequence that
the court orders.” Fed. R. Civ. P. 26(a)(2)(D). “The power of the trial court to
exclude exhibits and witnesses not disclosed in compliance with its discovery and
pretrial orders is essential to the judge’s control over the case.” Sellers v. Mineta,
350 F.3d 706, 711 (8th Cir. 2003) (internal quotation marks and citation omitted).
A party who fails to provide information as required by Rule 26(a), or fails to do so
in a timely manner, may not use that information or witness unless its failure to
comply with the Rule is harmless or substantially justified. Fed. R. Civ. P.
37(c)(1); United States v. STABL, Inc., 800 F.3d 476, 487 (8th Cir. 2015).
American Modern argues only that it was not required to disclose Trawicki as
an expert because Trawicki does not provide expert testimony as defined under Rule
702. For the reasons stated above, I disagree. Because American Modern
provides no other explanation for its failure to comply with Rule 26(a) as ordered, I
do not find its failure to be substantially justified. Nor is American Modern’s
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failure to disclose this expert harmless in the circumstances of this case.
Questionable discovery practices, serial arguments over document production, and
several modifications to the discovery schedule litter the record in this case, showing
the lengthy and contentious nature of the pretrial discovery process. Although
Trawicki’s deposition testimony was obtained nine months before trial, it
nevertheless came over a year after American Modern was ordered to disclose its
experts, therefore depriving the Thomases of that time to secure their own expert on
the subject. Any further extensions of the discovery schedule to accommodate
American Modern’s failure to comply with my orders and with the federal rules
likely would have resulted in an additional continuance of this already
much-delayed trial.
I have considered the remedies available for failure to disclose, see Wegener
v. Johnson, 527 F.3d 687, 692 (8th Cir. 2008); Trost v. Trek Bicycle Corp., 162 F.3d
1004, 1008 (8th Cir. 1998), and find the Thomases’ request to exclude all of
Trawicki’s testimony to be too severe a sanction.5 I will permit him to testify as a
records custodian to authenticate the cell phone records at issue and to testify as a lay
witness regarding the content of these records. I will exclude, however, any
testimony that enters the realm of scientific, technical, or specialized knowledge,

5

Although the title of this motion seeks to exclude only the expert testimony of this witness, the
motion itself can be read to seek exclusion of all of Trawicki’s testimony.
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including – but not necessarily limited to – testimony as to how cell phone towers
operate, how location may be determined from historical cell site billing records,
how a cell phone connects to a particular cell tower within a cell phone network, and
analysis of variables that influence cell site signal strength.
Motions for Partial Summary Judgment
American Modern Home moves for summary judgment on the Thomases’
claims for vexatious refusal to pay and for intentional infliction of emotional
distress. The Thomases move for summary judgment on each of the parties’ claims
for declaratory judgment on policy coverage. I will deny the motions.6
Summary judgment must be granted when the pleadings and proffer of
evidence demonstrate that no genuine issue of material fact exists and that the
moving party is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a);
Celotex Corp. v. Catrett, 477 U.S. 317, 322-23 (1986); Torgerson v. City of
Rochester, 643 F.3d 1031, 1042 (8th Cir. 2011) (en banc). I must view the evidence
in the light most favorable to the nonmoving party and accord it the benefit of all
reasonable inferences. Scott v. Harris, 550 U.S. 372, 379 (2007).
A.

Vexatious Refusal to Pay
American Modern contends that it reasonably believed that the Thomases

6

To the extent the Thomases also move for summary judgment on American Modern’s separate
claim that it has no duty to defend or indemnify the Thomases against a claim by Thiemann Real
Estate, LLC, the motion is moot. This claim was dismissed with prejudice after counsel for
Thiemann represented to the Court that it would not seek any recovery from the Thomases and
American Modern agreed to dismiss the claim.
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intentionally set the fire and that, given the Thomases’ claim that the fire was
accidental, there existed an open question of fact regarding the nature of the fire.
American Modern argues that it was therefore entitled under Missouri law to obtain
a judicial determination of this factual question without being penalized for
vexatious refusal to pay. The Thomases argue that, regardless of this open
question, American Modern’s recalcitrant and vexatious attitude is nevertheless
shown by its two-year delay in initiating judicial action, the added delay of over two
years spent in litigation, and its general conduct and attitude during the delay –
including its reliance on a flawed investigation.
“The existence of a litigable issue, either factual or legal, does not preclude a
vexatious penalty where there is evidence the insurer’s attitude was vexatious and
recalcitrant.” DeWitt v. American Family Mut. Ins. Co., 667 S.W.2d 700, 710
(1984). See also TAMKO Bldg. Prod., Inc. v. Factual Mut. Ins. Co., 890 F. Supp.
2d 1129, 1141-42 (E.D. Mo. 2012); Starr Indem. & Liab. Co. v. Continental Cement
Co., No. 4:11CV809 JAR, 2013 WL 1442456, at *19 (E.D. Mo. Apr. 9, 2013).
“Where there is evidence an insurer unreasonably relied on the results of its own
investigation, the question is for the jury.” Pace Props., Inc. v. American Mfrs.
Mut. Ins. Co., 918 S.W.2d 883, 888 (Mo. Ct. App. 1996).
On the evidence before the Court, there are genuine issues of material fact
surrounding American Modern’s conduct in its failure to pay on the Thomases’
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claim, including its delayed filing of the instant litigation, the tactics used during the
course of its investigation of the Thomases’ claim, and whether its reliance on its
own investigation was reasonable in the circumstances of the case. The question is
therefore to be decided by a jury. Pace, 918 S.W.2d at 888; Nationwide Affinity Ins.
Co. of Am. v. Deimund, No. 1:16CV298 ACL, 2018 WL 3159076, at *6 (E.D. Mo.
June 28, 2018).
I will deny American Modern’s motion for summary judgment on the
Thomases’ claim of vexatious refusal to pay.
B.

Intentional Infliction of Emotional Distress
Aimee Thomas’s claim for intentional infliction of emotional distress is not

limited to only the conduct that occurred on January 23, 2014, during Bruno and
Nordyke’s interview of her. Aimee’s claim is based on the abusive nature of the
investigation as a whole and not just the January 23 interview. Given that this is
evident from the plain language of the Thomases’ counterclaim, I will not address
American Modern’s contrary argument further. Because American Modern’s only
argument for summary judgment on this claim is that the circumstances of the
January 23 interview could not alone give rise to intentional infliction of emotional
distress attributable to American Modern, I will deny American Modern’s motion
for summary judgment on the claim.
To the extent American Modern argues that it cannot be liable for the conduct
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of Bruno and/or Nordyke during the January 23 interview for the reason that they
were not employees of American Modern, it is reasonable to infer that American
Modern was nevertheless aware of the allegedly abusive tactics used by Bruno and
Nordyke during their recorded interview of Aimee when it engaged in the allegedly
abusive tactics used thereafter during the course of its investigation. Given that
American Modern considered the January 23 interview in its determination that the
fire was intentionally set, the interview can reasonably be found to be part and parcel
of American Modern’s investigation.
To the extent American Modern argues that the alleged conduct was not
extreme or outrageous, constituted nothing more than trivialities, and was not solely
intended to cause emotional distress, there are more than sufficient factual disputes
to preclude entry of summary judgment on these questions and to submit them to a
jury. The Thomases have presented evidence from which a reasonable factfinder
may find that the insurance investigation into their claim included and/or was based
on admitted lies directed to them, coercion to confess to criminal conduct, veiled
threats to remove their child from their custody, criminal prosecution, and discharge
from military service. I cannot find as a matter of law that this alleged conduct is
not so outrageous in character, extreme in degree, or utterly intolerable in a civilized
community such that an average community member would not consider the
conduct to be outrageous. See Gillis v. Principia Corp., 832 F.3d 865, 874 (8th Cir.
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2016).
Finally, based on the evidence submitted by the parties, I cannot conclude that
Aimee Thomas’s claimed migraine headaches, anxiety, depression, vomiting,
sleeplessness, and other impairments were not medically significant. American
Modern’s motion for summary judgment on this basis will also be denied.
C.

Policy Coverage
The Thomases argue that if the Court strikes American Modern’s fire cause

and origin experts under Daubert, then American Modern cannot establish that the
fire was intentionally set and thus cannot recover on its claim of no policy coverage.
The Thomases go on to argue that, because American Modern cannot prove its
defense to policy coverage without expert testimony, then they are entitled to
recover under the policy given that the evidence establishes that they suffered an
accidental loss due to fire. Because the Thomases’ motion is dependent entirely on
the exclusion of American Modern’s experts, and I have determined that Dan Bruno
can testify to his opinion at trial, I will deny this motion for summary judgment.
Therefore, for all of the foregoing reasons,
IT IS HEREBY ORDERED that Aaron and Aimee Thomas’s Motion to
Preclude Any Testimony or Exhibit from Disclosed Expert John Nordyke [193] is
GRANTED.
IT IS FURTHER ORDERED that Aaron and Aimee Thomas’s Motion to
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Preclude Any Testimony or Exhibit from Disclosed Expert Dan Bruno [194];
Motion to Preclude Any Testimony or Exhibit from Disclosed Expert Lewis Crist
[195]; and Motion to Preclude Any Expert Testimony or Exhibit from John Trawicki
[197] are GRANTED IN PART and DENIED IN PART.
IT IS FURTHER ORDERED that American Modern Home Insurance
Company’s Motion to Exclude the Testimony of Professor Jeffrey Thomas [165] is
GRANTED IN PART and DENIED IN PART.
IT IS FURTHER ORDERED that American Modern Home Insurance
Company’s Motion to Exclude and/or Limit the Testimony of Jim Kuticka [166] is
DENIED.
IT IS FURTHER ORDERED that American Modern Home Insurance
Company’s Motion to Exclude and/or Limit the Rebuttal Testimony of Professor
Jeffrey Thomas [191] is DENIED, but without prejudice to be reasserted at the time
of trial.
IT IS FURTHER ORDERED that American Modern Home Insurance
Company’s Motion for Partial Summary Judgment on Counts II and III of the
Counterclaim [161] is DENIED.
IT IS FURTHER ORDERED that Aaron and Aimee Thomas’s Motion for
Summary Judgment [196] is DENIED as to Count I of American Modern’s
complaint, and DENIED AS MOOT as to Count II of the complaint.
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IT IS FURTHER ORDERED that a final pretrial conference will be held
on Thursday, October 4, 2018 at 11:00 a.m. in Courtroom 14-South. The case
remains set for a jury trial beginning October 9, 2018.

_______________________________
CATHERINE D. PERRY
UNITED STATES DISTRICT JUDGE

Dated this 17th day of September, 2018.

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