Estate of I.E.H. et al v. CKE Restaurant Holdings, Inc. et al

Filing 229

MEMORANDUM AND ORDER - IT IS HEREBY ORDERED that Defendants motion for summary judgment is GRANTED. ECF No. 183. IT IS FURTHER ORDERED that Defendants alternative motion for judgment on the pleadings or to dismiss Counts II and III is DISMISSED as mo ot. ECF No. 190. IT IS FURTHER ORDERED that Plaintiffs motions to strike and for reconsideration are both DENIED. ECF Nos. 193, 201 & 217. All claims against all parties having been resolved, a separate Judgment shall accompany this Memorandum and Order. Signed by District Judge Audrey G. Fleissig on 2/10/2022. (JMP)

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UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
EASTERN DIVISION
AHMAD HERSH, et al.,
Plaintiffs,
vs.
CKE RESTAURANT HOLDINGS,
INC., et al.,
Defendants.

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Case No. 4:17-cv-02043-AGF

MEMORANDUM AND ORDER
This lawsuit stems from the tragic death of Plaintiffs’ minor child, I.E. Hersh, at a
Hardee’s restaurant franchise located on Al-Medina Street 1 in Amman, Jordan (“AlMedina Street Restaurant”). The child died after he touched an exposed, electrified wire
while playing on the restaurant’s indoor playground. According to Defendants, the AlMedina Street Restaurant was owned by Tourist Projects and International Restaurants
Co. L.L.C. (“Tourist Projects”), a company formed by Kuwait Food Company S.A.K.
(Americana) (“KFC Americana) pursuant to an international license agreement with
Hardee’s Restaurants, LLC (“Hardee’s Restaurants”) and Hardee’s Food Systems, LLC
(“Hardee’s Food Systems”).

Plaintiffs refer to this street using two different names: Al-Medina Street and
Madina Munawara Street. Compare ECF No. 208, Pls.’ Resp. to Defs.’ Statement of
Facts, at ¶ 4, with id. ¶ 8. For consistency, the Court will refer to the street only as AlMedina Street.
1

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Plaintiffs filed suit in this Court against these two Hardee’s companies and their
parent company, CKE Restaurants Holding, Inc. (“CKE”). Invoking the Court’s
diversity jurisdiction, Plaintiffs assert three claims: “wrongful death – negligence” (Count
I), alleging theories of direct negligence and vicarious liability; “wrongful death –
negligence – apparent agency” (Count II), alleging vicarious liability based on apparent
authority; and “wrongful death – strict liability for breach of warranty” (Count III),
alleging that Defendants placed a defective and unreasonably dangerous product (the
playground equipment and surrounding structures) into the stream of commerce. 2
Following briefing on a motion for determination of the choice of law, 3 the Court
previously found that, with respect to Count I, no conflict existed between the laws of
Missouri and Jordan on issues regarding liability. 4 ECF No. 188. However, with respect
to Counts II and III, the Court found that a conflict existed between the laws of Missouri
and Jordan regarding whether apparent authority or strict products liability are grounds
for tort liability. Applying the most-significant-relationship test to these issues, the Court

Although Plaintiffs include the phrase “breach of warranty” in Count III, they
have not explained the basis for such a claim. Rather, their complaint and briefs discuss
Count III in terms of products liability for placing a defective product into the stream of
commerce. See ECF No. 21.
2

The undersigned ordered the parties to brief the choice of law after the case was
reassigned to her in July of 2021, following remand from the Eighth Circuit and the
recusal of another judge of this Court.
3

The Court found that a conflict did exist regarding punitive damages under Count
I, and applying Missouri’s most-significant-relationship test to this issue, the Court found
that Missouri law permitting punitive damages controlled. ECF No. 188.
4

2

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found that Jordanian law controlled and that Jordanian law did not recognize apparent
authority or strict products liability as grounds for tort liability. Id.
The matter is now before the Court on several related motions: (1) Defendants’
motion for summary judgment (ECF No. 183), which was filed before the Court issued
the above-noted ruling on the choice of law; (2) Defendants’ alternative motion for
judgment on the pleadings or to dismiss Counts II and III based on the Court’s ruling on
the choice of law (ECF No. 190); and (3) Plaintiffs’ motion for reconsideration of the
Court’s ruling on the choice of law (ECF No. 193). Plaintiffs have also filed motions
(ECF Nos. 201 & 217) to strike several declarations attached to Defendants’ summary
judgment motion and to strike Defendants’ reply brief in support of that motion.
Although Plaintiffs requested oral argument, in light of the extensive briefing
submitted on these issues—including several briefs consisting of more than three times
the page limit ordinarily permitted by the Court—oral argument is unnecessary. For the
reasons set forth below, the Court will grant Defendants’ motion for summary judgment;
dismiss Defendants’ alternative motion as moot; and deny Plaintiffs’ motions.
BACKGROUND
Motions to Strike and Requests for Admission (“RFAs”)
Because Plaintiffs’ motions to strike impact the facts on which the Court’s
analysis is based, the Court will discuss those motions first. Further, in opposing
summary judgment, Plaintiffs rely on Defendants’ response to their RFAs. Plaintiffs
contend that the matters contained in their RFAs should be deemed admitted under Rule

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36(a)(3). For the reasons set forth below, the Court will deny both motions to strike and
will deny Plaintiffs’ request to deem the matters contained in the RFAs as admitted.
I.

Motion to Strike Declarations (ECF No. 201)
Plaintiffs seek to strike the sworn declarations of Defendants’ designated corporate

representative, Michael Woida, and of three individuals in Jordan, Majdi Milhem, Maher
Da’da’, and Khalil Sudqi. See ECF No. 201. Milhem is the financial manager and
general director for Tourist Projects and has been since 2017. Da’da’ was the general
manager for Tourist Projects from December 1, 2012 to December 31, 2015. Sudqi is the
owner of the construction company that constructed the Al-Medina Street Restaurant
pursuant to a contract with Tourist Projects.
Plaintiffs argue that Woida’s declaration should be stricken for lack of personal
knowledge because Woida admitted that he did not draft the declaration and that the
declaration was instead drafted by his attorneys for his review and signature. Plaintiffs
argue that Milhem’s, Da’da’s, and Sudqi’s declarations should be stricken because
Defendants delayed disclosing these witnesses until September 1, 2021; the declarations
themselves are self-serving or sham affidavits; and the declarations contradict deposition
testimony and otherwise contain inadmissible hearsay or irrelevant information.
The Court has carefully reviewed the record, and it rejects each of Plaintiffs’
arguments. A review of Woida’s deposition and declaration makes clear that the
declaration was based on Woida’s personal knowledge by virtue of his position as the
Senior Vice President of the International Division of CKE. The mere fact that the
declaration was drafted by attorneys for Woida’s review and signature does not mean that
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the statements contained therein were untrue or outside the scope of Woida’s personal
knowledge. See, e.g., Norton v. Gen. Motors LLC, No. 4:19-CV-00329-SAL, 2020 WL
4218232, at *3 n.1 (D.S.C. July 23, 2020) (“The weight of the case law is that it is a
common and acceptable practice for counsel to draft witness affidavits.”).
Likewise, a review of Milhem’s, Da’da’s, and Sudqi’s declarations convinces the
Court that these declarations comply with Rule 56(c)(4)’s requirements that they “be
made on personal knowledge, set out facts that would be admissible in evidence, and
show that the affiant or declarant is competent to testify on the matters stated.” Fed. R.
Civ. P. 56(c)(4). These witnesses were disclosed as part of Defendants’ supplemental
disclosures, pursuant to Federal Rule of Civil Procedure 26(e), and prior to the close of
discovery as set forth in this Court’s Amended Case Management Order (ECF No. 168).
Further, the witnesses were disclosed before depositions of fact witnesses occurred in this
case. Plaintiffs had time to depose these witnesses had they wished to do so. Thus, any
delay in disclosure was harmless. See, e.g., Wegener v. Johnson, 527 F.3d 687, 692 (8th
Cir. 2008) (describing the district court’s wide discretion in fashioning a remedy for
violation of Rule 26(a) or (e), and noting that the “harsh penalty” of exclusion “should be
used sparingly” and is not warranted when failure is substantially justified or harmless).
II.

Motion to Strike Reply Brief (ECF No. 217)
Plaintiffs also move to strike Defendants’ reply brief in support of their summary

judgment motion. Plaintiffs argue that the reply brief contains misleading arguments and
that Defendants improperly refer to an errata sheet for Woida’s deposition transcript
when Defendants never disclosed that errata sheet to Plaintiffs. The errata sheet related
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to Woida’s response to a question about Defendants’ involvement in the design of the AlMedina Street Restaurant playground; Woida’s testimony on this issue is discussed in
more detail below.
Upon careful review, the Court will deny Plaintiffs’ motion. The Court is well
equipped to analyze the issues raised by the summary judgment motion and finds nothing
misleading about Defendants’ reply brief and certainly nothing warranting striking under
Rule 12(f). Regarding Woida’s deposition, as the Court explains below, the statement
relied upon Plaintiffs, read in context, does not weigh in Plaintiffs’ favor regardless of
whether the Court considers the errata sheet.
Because the motions to strike will be denied, to the extent that Plaintiffs have
disputed Defendants’ properly supported statements of material facts based on their
argument that one or more of the above-noted declarations should be stricken, without
more, the Court has deemed such facts to be admitted. See Fed. R. Civ. P. 56(c), (e);
E.D. Mo. L.R. 4.01(E).
III.

Defendants’ Response to Plaintiffs’ RFAs
Under Rule 36(a)(3), “[a] matter is admitted unless, within 30 days after being

served, the party to whom the [RFA] is directed serves on the requesting party a written
answer or objection addressed to the matter and signed by the party or its attorney.” Fed.
R. Civ. P. 36(a)(3). While Plaintiffs do not dispute that Defendants served a timely
written response to their RFAs, Plaintiffs contend that the response was not signed.
Rather, Plaintiffs contend that only the certificate of service included at the end of the
response was signed. See ECF No. 208-5, Pls.’ Ex. E at 11.
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Plaintiffs have not cited and the Court has not found any authority for the
proposition that a single signature on a document containing both the discovery response
and the certificate of service fails to satisfy Rule 36. Moreover, Plaintiffs have never
filed a motion to deem the response insufficient or to deem the matters therein admitted,
instead merely raising this issue in its summary judgment response. Had Plaintiffs
brought a timely motion, the Court would have permitted Defendants to promptly file an
amended response. See Fed. R. Civ. P. 36(a)(3), 36(a)(6) (noting the court’s discretion to
lengthen time for responding and to order an amended answer to be served on finding
noncompliance); see also Fed. R. Civ. P. 26(g)(2) (“Other parties have no duty to act on
an unsigned disclosure, request, response, or objection until it is signed, and the court
must strike it unless a signature is promptly supplied after the omission is called to the
attorney’s or party’s attention.”) (emphasis added).
In any event, assuming without deciding that Defendants’ single signature on their
response was insufficient, the Court declines to impose the extreme sanction of deeming
the statements admitted. See Midfirst Tr. Co. v. Estes Exp. Lines, No. CIV-11-42-C,
2012 WL 2026877, at *1 (W.D. Okla. June 5, 2012) (“As for the failure to affix
a signature to the requests for admissions, the Court is not inclined to extend the extreme
sanction of deeming requests admitted based solely on an oversight . . . of counsel.”).
Having resolved the motions to strike and Plaintiffs’ arguments regarding the
RFAs, the Court now turns to the facts before it on summary judgment. Viewing the

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evidence and all reasonable inferences in the light most favorable to Plaintiffs for purpose
of summary judgment, the record establishes the following. 5
Defendants’ Relationship with Each Other and the Al-Medina Street Restaurant
CKE is the parent company for a number of restaurant brands, including Hardee’s.
CKE has no direct license agreements with franchisees. Hardee’s Food Systems, which
is wholly owned by CKE, provides management services for the Hardee’s brand.
Hardee’s Restaurants, also owned by CKE, is the current franchisor for Hardee’s
restaurant franchises in the United States and abroad. For Hardee’s restaurants in the
Middle East, Hardee’s Restaurants contracts with KFC Americana, a franchise developer
located in Dubai. KFC Americana owns and operates approximately 395 Hardee’s
restaurant franchises in the Middle East, in addition to numerous other restaurant
franchises under different brands.
When it opens a Hardee’s restaurant franchise, KFC Americana forms and
maintains a local operating company, which then enters into a license agreement with
Hardee’s Restaurants to operate as a Hardee’s franchisee.
I.

Applicable License Agreements for Al-Medina Street Restaurant
As noted above, Defendants have produced evidence that the local operating

company and franchisee in this case was Tourist Projects, formed by KFC Americana.

To the extent that Plaintiffs have denied any of Defendants’ properly supported
statements of uncontroverted material facts based solely on the statement’s purported
irrelevance, lack of context, or Plaintiffs’ lack of sufficient personal knowledge, without
more, the Court has deemed such facts to be admitted to the extent supported by the
record. See Fed. R. Civ. P. 56(c), (e); E.D.Mo. L.R. 4.01(E).
5

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However, Plaintiffs argue that there is a dispute of fact as to whether Defendants have
produced the correct license agreements for the Al-Medina Street Restaurant.
In support of their argument, Plaintiffs note that one of the license agreements
produced by Defendants, titled “Hardee’s Food Systems, Inc. International License
Agreement,” dated April 14, 2006 (“2006 License Agreement”), does not contain the
correct address for the Al-Medina Street Restaurant. The 2006 License Agreement states
that it is an agreement between Hardee’s Food Systems, Inc. and KFC Americana, and it
references the following “[l]ocation of the licensed restaurant”:
#1505518/1743002
Amman #2
Elia Abu Madi St. Shymeisani
Amman, Jordan
ECF No. 186-11, Defs.’ Ex. K, 2006 License Agreement, at 2, 40 (emphasis added).
Because this address does not reference Al-Medina Street, Plaintiffs suggest that
the 2006 License Agreement does not govern the Al-Medina Street Restaurant. 6
Plaintiffs thus contend that there is a material question of fact as to whether the AlMedina Street Restaurant is subject to any license agreement or whether the restaurant is
instead directly owned by Defendants. 7

Defendants contend that the “Elia Abu Madi St. Shymeisani” address is the
corporate address for Tourist Projects. See ECF No. 186-3, Defs.’ Ex. C, at 5 (license
agreement between Hardee’s Restaurants and Tourist Projects, listing address for Tourist
Projects’ principal offices as “Shmeisani, 28 Ellia Abu Maddy Street” in Amman).
6

Plaintiffs point to Woida’s deposition testimony that 93% of Hardee’s restaurants
are owned by franchisees to argue that approximately 7% of such restaurants must be
owned by Defendants directly, rather than subject to any franchise or license agreement.
See ECF No. 208, Pls.’ Statement of Facts, at ¶ 55.
7

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Notwithstanding the street-name discrepancy, Plaintiffs have not disputed that the
restaurant number referenced in the 2006 License Agreement, #1505518/1743002, is the
restaurant number for the Al-Medina Street Restaurant. See ECF No. 186-10, Defs.’ Ex.
J at 2. In addition, Woida, Milhem, and Sudqi have all provided sworn declarations
attesting that the Al-Medina Street Restaurant was owned by Tourist Projects, built
pursuant to a contract with Tourist Projects, and on land rented by Tourist Projects. ECF
Nos. 186-1, 186-13 & 186-15. As noted above, the Court will not strike these affidavits,
and they have been considered by the Court.
II.

License Agreements Produced by Defendants
The 2006 License Agreement required that the licensee submit to Hardee’s Food

Systems for approval the site plan and layout for the licensee’s restaurant, the name of an
architect and contractor, and certification that all necessary permits and requirements for
construction and operation have been met. See ECF No. 186-11, Defs.’ Ex. K, 2006
License Agreement, at § V.
Prior to the Al-Medina Street Restaurant’s construction, KFC Americana
submitted a site plan and construction plan drawings to Hardee’s Restaurants for review,
and CKE approved these plans. The plans included an open space for a playground but
did not otherwise include specifications for the playground. Woida testified that
playgrounds are not a standard feature of Hardee’s restaurant franchises, but franchisees
may include a playground at their option and must disclose to the franchisor whether they
will have a playground and the square footage of such playground.

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In 2005, Tourist Projects awarded a contract to a Jordanian company, owned by
Sudqi, to construct the Al-Medina Street Restaurant on land rented by Tourist Projects.
Sudqi’s company constructed the Al-Medina Street Restaurant, including all interior
electrical work, pursuant to its contract with Tourist Projects. The playground was built
was part of this initial restaurant construction. The Al-Medina Street Restaurant opened
in 2006.
Hardee’s Restaurants thereafter entered into a subsequent “Hardee’s Country
License Agreement for Jordan” with Tourist Projects dated November 1, 2013 (“2013
License Agreement”), which Defendants maintain is the most current license agreement
for the Al-Medina Street Restaurant and the agreement applicable to the relevant events
here, which occurred in 2015. See ECF No. 186-3, Defs.’ Ex. C.
The 2006 and 2013 License Agreements (together, “License Agreements”) give
Hardee’s Food Systems or Hardee’s Restaurants the right to conduct periodic inspections,
the ability to enter the premises to conduct such inspections, and the right to immediately
terminate a licensee’s right to operate any licensed restaurant upon written notice and
without opportunity to cure if Hardee’s Restaurants makes a reasonable determination
that continued operation of the licensed restaurant by the licensee will result in imminent
danger to public health or safety. See ECF No. 186-3, Defs.’ Ex. C, 2013 License
Agreement, at ¶ ¶ 14, 20.2(b)). Defendants could not locate any inspection report for the
Al-Medina Street Restaurant from 2015, the relevant year here.
The License Agreements state that the licensee is an independent contractor and
that no agency, joint venture, partnership, employment, or fiduciary relationship exists
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between it and the licensor ECF No. 186-11, Defs.’ Ex. K, 2006 License Agreement at §
XV(A); ECF No. 186-3, Defs.’ Ex. C 2013 License Agreement, at ¶ 24. The Agreements
further provide that the licensee shall hold himself out to the public to be an independent
contractor and shall display a “prominent sign posted in the public area . . . clearly
indicat[ing] Licensee’s independent ownership of and responsibility for the operation of
each Licensed Restaurant . . . .” See ECF No. 186-11, Defs.’ Ex. K, 2006 License
Agreement at § XV(B); ECF No. 186-3, Defs.’ Ex. C, 2013 License Agreement, at ¶
24.3. Notwithstanding the requirements of the License Agreements, the Al-Medina
Street Restaurant did not advertise that it was independently owned.
The License Agreements also set forth requirements for training by Hardee’s
Restaurants, including required training for the restaurant manager; for the licensee to
have an English-speaking manager or other English-speaking employee assigned to the
restaurant; and for the restaurant to comply with Hardee’s performance standards as set
forth in Hardee’s Food Systems’ International Operations Manual (“Operations
Manual”). ECF No. 186-11, Defs.’ Ex. K, 2006 License Agreement at § V; ECF No.
186-3, Defs.’ Ex. C, 2013 License Agreement at ¶ 15.
III.

Operations Manual
The Operations Manual likewise provides that it must be used “to ensure

acceptable compliance with Hardee’s Food Systems standards and/or license
agreements.” ECF No. 208-2, Pls.’ Ex. B, at 7. The manual is not specific to the AlMedina Street Restaurant but provides standards for restaurant operations across the
Hardee’s brand. The standards cover a wide range of restaurant operations, including
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quality control, receiving and storage, food handling and safety, cleaning and
maintenance, guest service, and food preparation. See id.
As part of its “Cleaning and Sanitation Standards,” the Operations Manual lists
activities to be conducted throughout all areas of the restaurant prior to closing. With
respect to restaurant playgrounds, the pre-closing list requires cleaning and sweeping;
“Check[ing] playground equipment for overall cleanliness, wear, or damage”; and
“Notify[ing] Manager-On-Duty (MOD) if playground is unsafe for Guests.” Id. at 87.
IV.

Playground Design and Construction
Defendants have provided evidence in the form of sworn declarations and

deposition testimony that Defendants were not involved in the design, construction, or
maintenance of the playground and surrounding structures in the Al-Medina Street
Restaurant. In disputing this fact, Plaintiffs rely heavily on an exchange in Woida’s
deposition. The exchange is the subject of Defendants’ errata sheet and Plaintiffs’
motion to strike discussed above.
Specifically, Plaintiffs rely on Woida’s testimony in response to questioning about
a letter from an individual named Nabil Kassem to an individual named “Mr. Ravi,”
regarding drawings of the “Hardee’s Al-Madina” restaurant. See ECF No. 186-5, Defs.’
Ex. E. The only information in the record about this letter comes from the letter itself
and Woida’s testimony.
In the letter, Kassem requests nine changes with respect to the drawings. See ECF
No. 186-5, Defs.’ Ex. E. The ninth and last requested change is: “Reducing the size of

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the play ground to become 5m X 6m instead of 5m X 7.” Id. Plaintiffs’ counsel
questioned Woida about this letter as follows:
Q: I would direct your attention to #9, if you could read that.
A: Reducing the size of the playground to become 5 by 6 instead of 5 by 7.
Q: So, that’s very specific to the design of the playground, correct?
A: Yes.
Q: So, that would mean that Hardee’s was actually involved in designing the
specifications of this particular playground, correct?
A: Correct. 8
Q: Well, isn’t it making a demand or a change to the design of the
playground?
A: No. This exchange is between two Americana employees.
Q So, why is it included in the file produced by Hardee’s? Why would they
have this?
A I think, we were copied on it and it was to allow the general manager at
the time or Director of Operations at the time aware of some of the changes
they wanted to make . . . . So, they were making changes between the two
of them. Mr. Ravi and Nabil, whatever his name was, yes; this was between
the two of them. They must have -- I don't know that this document -- I don't
believe that this document was included in the site proposal. I think, it was
a document that was filed in the folder as they, you know, began moving
forward with the final plan of the restaurant and they were -- they provided
us a copy. Mr. Ravi -- Mr. Ravi was there, was Americana's in-house
architect.
ECF No. 208-1, Woida dep. at 124:23-126:7.

Defendants’ errata sheet notes that the response to this question should have been
“incorrect” instead of “correct.” Compare ECF No. 208-1, Woida dep. at 124:23-125:11
(emphasis added), with ECF No. 215-1. However, as noted above, the Court need not
and has not considered the errata sheet in its analysis.
8

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Plaintiffs’ Visit to Al-Medina Street Restaurant
On July 20, 2015, Plaintiffs took their children to eat at the Al-Medina Street
Restaurant. Plaintiffs visited the restaurant based on the reputation of the Hardee’s
brand, including its reputation for safety. While they were at the restaurant, Plaintiffs’
five-year-old son, I.E., visited the restaurant’s playground, where he apparently touched
something that was electrified and that was hanging from the ceiling above or otherwise
accessible to the playground. I.E. was electrocuted and died. Plaintiffs did not see how
the accident happened. Following the child’s death, Jordanian officials investigated the
accident and brought criminal charges against two Tourist Projects employees,
Mohammad Munir Mohammad and Mutasem Al Dun.
Lawsuit in this Court
Plaintiffs filed suit on July 20, 2017. As noted above, Plaintiffs assert three causes
of action against all Defendants, (I) wrongful death based on direct negligence and
vicarious liability, (II) wrongful death based on vicarious liability under a theory of
apparent authority; and (III) wrongful death based on “strict liability for breach of
warranty.” ECF No. 21. The case was initially assigned to another judge, who dismissed
the case without prejudice under the doctrine of forum non conveniens. ECF No. 137.
On appeal, the Eighth Circuit found that Defendants’ motion to dismiss was untimely,
and therefore reversed the dismissal and remanded the case for further proceedings. The
original judge thereafter granted Plaintiffs’ motion for recusal, and the case was
reassigned to the undersigned on July 6, 2021.

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Following a status conference, the undersigned entered an Amended Case
Management Order (168), setting deadlines for the completion of discovery and the
briefing of motions for determination of the choice-of-law and for summary judgment,
which the parties thereafter filed. Defendants filed the current motion for summary
judgment before the Court issued its choice-of-law ruling. Defendants therefore argue in
that motion that summary judgment is warranted on each claim under either Jordanian or
Missouri law. See ECF No. 185.
In their summary judgment motion, Defendants argue that CKE and Hardee’s
Food Systems are not proper parties to this action because they, unlike Hardee’s
Restaurants, have no connection to the Al-Medina Street Restaurant. In any event,
Defendants argue that Count I is subject to summary judgment under Missouri or
Jordanian law because Plaintiffs have no facts suggesting that Defendants maintained
control over the day-to-day operations of the Al-Medina Street Restaurant, as required to
establish vicarious liability or direct negligence.
As to Count II, Defendants argue that Plaintiffs have failed to establish vicarious
liability based on apparent authority as a matter of Missouri law and that apparent
authority is not recognized as a basis for vicarious liability under Jordanian law.
Regarding Count III, Defendants argue that Plaintiffs cannot establish a “strict liability—
breach of warranty” claim under Missouri law because they lack evidence that
Defendants sold or manufactured the allegedly defective playground equipment and
because Plaintiffs lack evidence of an actual defect. Defendants further argue that Count
III fails under Jordanian law, which does not recognize such a cause of action.
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As noted above, the Court issued its ruling on the choice of law on November 12,
2021, finding that no conflict existed as to liability on Count I between Missouri and
Jordanian law; but that Counts II and III were subject to Jordanian law, which did not
recognize the causes of action stated. ECF No. 188. Following the Court’s choice-oflaw ruling, Defendants filed an alternative motion to dismiss Counts II and III based on
the Court’s findings with respect to Jordanian law.
Plaintiffs oppose Defendants’ motion for summary judgment on Counts I and II,
and they have also moved for reconsideration of the Court’s choice-of-law ruling. The
parties elected to brief the motions for summary judgment and for reconsideration
simultaneously.
Regarding Count I, Plaintiffs argue that a question of material fact exists as to
whether the Al-Medina Street Restaurant is a franchisee (rather than directly owned by
Defendants) in light of the street-name discrepancy on the 2006 License Agreement.
Plaintiffs also argue that a material factual dispute exists as to whether Defendants
controlled the day-to-day operations of the Al-Medina Street Restaurant.
As to Count II, Plaintiffs seek reconsideration of the Court’s ruling that Jordanian
law does not recognize the concept of vicarious liability based on apparent authority and
further argue that, if there is a conflict, the Court should apply Missouri law to the issue.
Under Missouri law and in response to Defendants’ motion for summary judgment,
Plaintiffs argue that a dispute of material fact exists as to whether Plaintiffs can prove the
elements of vicarious liability based on apparent authority.

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Regarding Count III, in their initial motion for reconsideration, Plaintiffs argued
that the Court erred in applying Jordanian law to the issue of whether a cause of action
exists. However, Plaintiffs abandoned that argument in their reply brief. See ECF No.
211 (seeking reconsideration only with respect to Count II). Moreover, Plaintiffs do not
assert any argument in opposition to Defendants’ motion for summary judgment as to
Count III. See ECF No. 209. Therefore, Plaintiffs appear to concede that summary
judgment is warranted on Count III.
DISCUSSION
Defendants’ Motion for Summary Judgment
Federal Rule of Civil Procedure 56(a) provides that summary judgment shall be
granted “if the movant shows that there is no genuine issue as to any material fact and the
movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). “[T]he burden
of demonstrating that there are no genuine issues of material fact rests on the moving
party,” and the court must view “the evidence and the inferences which reasonably may
be drawn from the evidence in the light most favorable to the nonmoving party.” Allard
v. Baldwin, 779 F.3d 768, 771 (8th Cir. 2015).
In opposing summary judgment, a plaintiff may not “simply point to allegations”
in the complaint, Howard v. Columbia Pub. Sch. Dist., 363 F.3d 797, 800 (8th Cir. 2004),
or “rest on the hope of discrediting the movant’s evidence at trial,” Matter of Citizens
Loan and Sav. Co., 621 F.2d 911, 913 (8th Cir. 1980). Rather, the plaintiff “must
identify and provide evidence of specific facts creating a triable controversy.” Howard,
363 F.3d at 800 (citation omitted). “Where the record taken as a whole could not lead a
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rational trier of fact to find for the nonmoving party, there is no genuine issue for trial.”
Torgerson v. City of Rochester, 643 F.3d 1031, 1042 (8th Cir. 2011) (en banc) (quoting
Ricci v. DeStefano, 557 U.S. 557, 586 (2009)).
I.

Direct Negligence or Vicarious Liability Based on Actual Authority (Count I)
Plaintiffs’ claims alleging direct negligence and vicarious liability both fail as a

matter of law. As to direct negligence, under Missouri law, 9 which generally follows the
Restatement, liability for direct negligence exists only “when a defendant’s conduct ‘falls
below the standard [of care] established by law for the protection of others against
unreasonable risk of harm,’ and such conduct is the proximate cause of the plaintiffs’
injuries.” Harris v. Niehaus, 857 S.W.2d 222, 225 (Mo.1993) (quoting Restatement
(Second) of Torts § 282) (internal citation omitted). Plaintiffs must first establish that
Defendants owed them a duty of care, which is a question of law for the court. See Aaron
v. Havens, 758 S.W.2d 446, 447 (Mo. 1988). A duty may arise if the defendant owned
the premises alleged to be unsafe or possessed control over its operations. See id.
With respect to vicarious liability over a franchisee’s negligence, “[t]he general
rules of agency and tort provide adequate guidance . . . .” J.M. v. Shell Oil Co., 922
S.W.2d 759, 765 (Mo. 1996). “Two elements are required to establish an agency

Because this is a diversity action, the Court is bound by the decisions of the
Missouri Supreme Court and, “where it has not spoken, we must predict how it would
rule.” Holbein v. TAW Enterprises, Inc., 983 F.3d 1049, 1061 (8th Cir. 2020) (en banc.)
(citation omitted). “In making our prediction, we may consider relevant state precedent,
analogous decisions, considered dicta, scholarly works and any other reliable data,”
paying “particular attention to sources cited approvingly by the state’s highest court.” Id.
(citations omitted).
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relationship: (1) the principal must consent, expressly or impliedly, to the agent’s acting
on the principal’s behalf, and (2) the agent must be subject to the principal’s control.”
Bost v. Clark, 116 S.W.3d 667, 676 (Mo. Ct. App. 2003) (citation omitted). “[T]he
touchstone is whether the party sought to be held liable has the control or right to control
the conduct of another in the performance of an act.” Shell Oil Co., 922 S.W.2d at 764.
Thus, Defendants’ control over the Al-Medina Street Restaurant is essential to
proving either direct or vicarious liability. The right to control in this context “must
relate to the physical activities of [the Al-Medina Street Restaurant] or to the details of
the manner in which the work is done by [that restaurant].” Ritter v. BJC Barnes Jewish
Christian Health Sys., 987 S.W.2d 377, 385 (Mo. Ct. App. 1999) (citation omitted).
“Indeed, the entire purpose of franchise law is to separate the franchisor from the day-today running of the actual business, which is the duty of the franchisee.” State ex rel.
McDonald's Corp. v. Midkiff, 226 S.W.3d 119, 125 (Mo. 2007). “At the same time,
courts are generally mindful that a franchisor does have a legitimate interest in retaining
some degree of control in order to protect the integrity of its marks.” Hunter v. Ramada
Worldwide, Inc., No. 1:04CV00062ERW, 2005 WL 1490053, at *6 (E.D. Mo. June 23,
2005) (citation omitted).
a. Applicability of License Agreements
Plaintiffs devote several pages of their briefs to disputing whether the License
Agreements in fact govern the Al-Medina Restaurant. But any dispute of fact on this
issue is immaterial. Even if the street name discrepancy in the 2006 License Agreement
raised a question as to whether that agreement applies here—and the Court concludes that
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it does not, in light of the restaurant number identification and overwhelming evidence
that Tourist Projects built and owns the Al-Medina Street Restaurant—Defendants have
offered sufficient evidence to establish that they do not own or control the daily
operations of any Hardee’s restaurant franchises in Jordan. Plaintiffs have not offered
any properly supported contrary evidence to create a material question of fact on this
issue or the issues of whether Defendants owned the Al-Medina Restaurant in particular
or had the right to control its daily operations. Indeed, the evidence that Plaintiffs have
offered to prove Defendants’ control comes from the very License Agreements that they
question.
b. Control as Evidenced by Terms of License Agreements and Operations Manual
Turning, then, to Plaintiffs’ (somewhat contradictory) argument that the terms of
License Agreements and Operations Manual give rise to Defendants’ liability, the Court
concludes that they do not. The License Agreements expressly state that the licensee is
an independent contractor. Of course, such a contractual disclaimer is not dispositive; an
agency relationship would still arise “[i]f a franchise contract so regulates the activities of
the franchisee as to vest the franchisor with control within the definition of agency.”
Hunter, 2005 WL 1490053, at *6 (citation omitted).
“However, courts have found that retaining certain rights such as the right to
enforce standards, the right to terminate the agreement for failure to meet standards, the
right to inspect the premises, the right to require that franchisees undergo certain training,
or the mere making of suggestions and recommendations does not amount to sufficient
control.” Id. (collecting cases). Such reservation of rights “is consistent with [a
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franchisor’s] legitimate right to ensure the property is in compliance with the system
standards and does not provide a basis for finding the existence of an agency
relationship.” Id., at *7.
Thus, “[t]t is not enough that [the franchisor] has merely a general right to order
the work stopped or resumed, to inspect its progress or to receive reports, to make
suggestions or recommendations which need not necessarily be followed, or to prescribe
alterations and deviations.” Restatement (Second) of Torts § 414 cmt. c. “Such a
general right is usually reserved to employers, but it does not mean that the [franchisee] is
controlled as to his methods of work, or as to operative detail.” Id.
The License Agreements and the Operations Manual detailing brand standards
include many of the general rights described above that are typical of franchise
agreements. While the agreements detail certain standards to ensure the uniformity and
protection of the Hardee’s brand, they do not provide Defendants with control over the
daily operations of the Al-Medina Street Restaurant.
The agreements do not give Defendants the power to hire or fire restaurant
employees, 10 determine their wages or working conditions, or discipline them. At most,

Plaintiffs point to Paragraph V(D) of the 2006 License Agreement to argue that
Defendants retained control to fire the Al-Medina Street Restaurant manager. However,
that paragraph requires the licensee “[t]o have the restaurant's initial manager attend and
successfully complete [the Hardee’s] training program to [Hardee’s] reasonable
satisfaction” and provides that Hardee’s “specifically reserves the right to have
LICENSEE remove any Manager not satisfactorily operating the subject restaurant, in
LICENSEE’S reasonable opinion, and to have that Manager’s replacement attend and
successfully complete the same training program under the same conditions.” ECF No.
186-11, Defs.’ Ex. K, at ¶ V(D). Thus, even this paragraph gives the franchisee, rather
than Defendants, control over evaluating the restaurant manager. Franchise agreements
10

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the agreements reserved to Defendants 11 the right to conduct inspections, require
management training, enforce brand standards, and terminate the agreement upon finding
of noncompliance.
Such a reservation of rights does not provide sufficient control over a franchisee’s
operations as to impose direct or vicarious liability. See, e.g., Hunter v., 2005 WL
1490053, at *6-8 (rejecting similar arguments raised by a plaintiff attempting to hold
hotel franchisor liable under Missouri law for injuries to a guest of a hotel franchise);
Marchionda, 359 F. Supp. 3d at 697 (holding under Iowa law, which also follows the
Restatement, that hotel franchisor Hilton’s rights and requirements regarding brand
standards, employee training, manager-on-duty standards, inspection, and license
termination did not establish sufficient control to hold Hilton liable for injuries to hotel
franchise guests); Bowman v. McDonald’s Corp., 916 S.W.2d 270, 285 n.4 (Mo. Ct. App.
1995) (surveying caselaw for the proposition that “even though a franchisor exercises
control over its franchisees in the form of stringent requirements for operating the
franchise with regard to standards of quality, cleanliness and service, and the monitoring

reflecting even more franchisor control over management have been held to be
insufficient to impose vicarious liability. See, e.g., Marchionda v. Embassy Suites
Franchise, LLC, 359 F. Supp. 3d 681, 688 (S.D. Iowa 2018) (rejecting liability as a
matter of law even where the franchisor retained the right to determine in its “sole
judgment” that a franchisee’s general manager was unsuitable and to approve or
disapprove the selection of the manager, because the franchisee retained control to select
the manager for approval and the franchisor did not have the right to approve or
disapprove selection of any other positions).
Although the Court agrees with Defendants that CKE is even farther removed
from liability, the Court need not distinguish between the Defendants in light of its
holding that all are entitled to judgment as a matter of law.
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of profitability, such requirements are distinguishable from having actual control over the
subject premises.”), overruled on other grounds by Richardson v. QuikTrip Corp., 81
S.W.3d 54 (Mo. Ct. App. 2002).
The Operations Manual’s specific reference to pre-closing duties with respect to
restaurant playgrounds does not change the Court’s analysis. The closing checklist—
which is not specific to the Al-Medina Street Restaurant and applies across the Hardee’s
brand—is simply insufficient to create an issue of fact as to whether Defendants
exercised sufficient control over the playground here. See Hunter, 2005 WL 1490053, at
*7 (rejecting argument that a hotel franchisor’s operations manual requiring that a
franchisee “maintain the exterior walkways in a safe condition, with no clutter, and that
the swimming pool area and equipment be maintained in a safe condition” was sufficient
to establish franchisor’s control over the swimming pool and walkway where a hotel
guest was injured).
Plaintiffs’ reliance on the Shell Oil case, supra, is also unavailing. In Shell Oil,
the Missouri Supreme Court found questions of material fact existed as to whether Shell
was liable as a landlord over the safety of its lessee’s business operations after a gas
station patron was abducted and assaulted. Shell Oil, 922 S.W. 2d at 764. Here, there is
no evidence that Defendants owned the land on which the Al-Medina Street Restaurant
was located or was acting as a landlord.
Moreover, the court in Shell Oil relied on the landlord’s detailed guidance with
respect to the very acts on which the injured plaintiff’s claims were based, including “the
details and the manner in which the safety of the premises [was] to be achieved.” Id. at
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763. In finding that a factual dispute existed as to Shell’s right to control its lessee’s
provision of security, the Missouri court reasoned that “the agreements [at issue]
involve[d] far more than a mere reservation of those rights. Shell had extensive rights to
regulate and actually did regulate many of the day-to-day activities at the station that are
normally considered in the nature of business management, including activities that relate
to customer security.” Id. at 764. Plaintiffs have not offered similar evidence of such
detailed requirements from Defendants with respect to the design or safety of the
playground equipment and surrounding structures here. See Hunter, 2005 WL 1490053,
at *7 n.7 (distinguishing Shell Oil on similar bases).
c. Control as Evidenced by Woida’s Deposition Testimony
Aside from the License Agreements and Operations Manual, Plaintiffs primarily
rely on the above-noted deposition testimony of Woida to prove that Defendants
controlled the playground structures. But no reasonable jury could conclude from
Woida’s testimony that Defendants were involved in designing, maintaining, or otherwise
controlling the safety of the playground structures. As an initial matter, the document in
question refers only to the playground size, not any structures existing thereon or
maintenance thereof. See ECF No. 186-5, Defs.’ Ex. E. Further, Woida’s testimony
makes clear that the letter contains a discussion between two KFC Americana employees,
not Defendants. ECF No. 208-1, Woida dep. at 124:23-126:7.
In this respect, Woida’s testimony supports Defendants’ other evidence that it was
KFC Americana and Tourist Projects that controlled the specifications for the Al-Medina
Street Restaurant playground. Plaintiffs have offered no properly supported evidence to
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contradict this fact. In sum, no reasonable jury could conclude on this record that
Defendants had actual control or authority over either the Al-Medina Street Restaurant
operations in general or the playground in particular. The Court will therefore grant
summary judgment in favor of Defendants on Count I.
II.

Vicarious Liability Based on Apparent Authority (Count II)
Count II is virtually identical to Count I except that it relies on an alternative

theory of vicarious liability, based on Defendants’ apparent authority over the Al-Medina
Street Restaurant. “Actual authority and apparent authority are two different theories on
which an agency relationship may be based.” Aughenbaugh v. Williams, 569 S.W.3d 514,
522 (Mo. Ct. App. 2018). “Actual authority relates to the agent’s understanding of the
principal’s intent to give power to the agent to act on the principal’s behalf,” and that
understanding may be based on the principal’s expressed intention or implied from the
principal’s conduct. Shiplet v. Copeland, 450 S.W.3d 433, 443 (Mo. Ct. App. 2014)
(emphasis in original). “Apparent authority, on the other hand, relates to third persons’
understanding of the principal’s intent to give power to the agent to act on the principal’s
behalf.” Id. (emphasis in original). “Apparent authority exists where a principal, either by
her acts or representations, leads third parties to believe that authority has been given to
an agent.” Starr v. Jackson Cty. Prosecuting Att’y, No. WD 83634, 2021 WL 4156322, at
*4 (Mo. Ct. App. Sept. 14, 2021).
Defendants’ summary judgment motion reiterates the arguments it raised in its
choice-of-law briefs regarding Jordanian law and its applicability. For the reasons
discussed in the Court’s choice-of-law ruling, the Court concludes that the issue of
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whether Defendants may be held vicariously liable on the ground of apparent authority is
be governed by Jordanian law. As Jordanian law does not recognize a theory of apparent
agency, Defendants are entitled to judgment as a matter of law on Count II. See ECF No.
188.
With respect to Plaintiffs’ motion for reconsideration, the Court carefully
considered the arguments raised in Plaintiffs’ choice-of-law briefs, in Plaintiffs’
opposition to Defendants’ summary judgment motion, and again now in Plaintiffs’
motion for reconsideration. Nothing in Plaintiffs’ current motion changes the Court’s
analysis as set forth above and in its ruling on the choice of law. Therefore, the Court
will deny Plaintiffs’ motion for reconsideration.
In any event, even if the Court were to apply Missouri law, as Plaintiffs request,
Defendants would be entitled to summary judgment on Count II. To establish apparent
authority under Missouri law, a plaintiff “must show: (1) the principal consented or
knowingly permitted the agent to exercise authority; (2) the person relying on such
authority in good faith had reason to believe and actually believed the agent possessed
authority; and (3) the person relying on the authority changed his position and will be
injured if the principal is not bound by the transaction executed by the agent.” Ritter,
987 S.W.2d at 386 (citation omitted). “Apparent authority cannot be established on the
acts of the agent alone.” Id. “The principal must have created an appearance of authority
to be held liable for the acts of the agent.” Id.
To prove apparent authority here, Plaintiffs rely on the Hardee’s name and logo, as
well as the fact that, notwithstanding the requirements of the License Agreements, the Al27

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Medina Street Restaurant did not advertise its independent ownership. But such failure to
advertise its independent ownership is an act (or, rather, an omission) of the franchisee,
not of Defendants. And even if Defendants did not enforce the requirement that its
franchisees advertise their independent ownership, the record as a whole simply could not
reasonably support a finding apparent authority. See Pona v. Cecil Whittaker's, Inc., 155
F.3d 1034, 1036 (8th Cir. 1998) (“[T]he mere fact that a franchisor’s sign appears on a
building and the employees within that building wear uniforms bearing the franchisor’s
logo and insignia does not clothe a franchisee with the apparent power to act on the
franchisor’s behalf in anything approaching a general way.”); Marchionda, 359 F. Supp.
3d at 698 (collecting cases for the proposition that displaying the franchisor’s trademark
and failing to post a sign stating that someone other than the franchisor operates the
business do not give rise to an ostensible agency relationship). The Court will grant
summary judgment in favor of Defendants on Count II.
III.

Products Liability (Count III)
For the reasons discussed in the Court’s choice-of-law ruling, and reiterated in

Defendants’ summary judgment motion, the Court concludes that Jordanian law applies
and does not recognize the cause of action stated in Count III. See ECF No. 188.
Plaintiffs abandoned their arguments to reconsider the Court’s choice-of-law ruling on
Count III and also have not opposed Defendants’ arguments in support of summary
judgment on Count III. Thus, the Court concludes that summary judgment is warranted
on Count III based on the Court’s choice-of-law ruling and the reasons set forth in

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Defendants’ summary judgment motion, including the complete lack of evidence that
Defendants manufactured or sold the allegedly defective playground equipment.
Defendants’ Alternative Motion
Because the Court finds that Defendants are entitled to summary judgment on all
counts for the reasons stated above, the Court need not reach Defendants’ alternative
motion for judgment on the pleadings or to dismiss Counts II and III, which raises many
of the same arguments.
CONCLUSION
Accordingly,
IT IS HEREBY ORDERED that Defendants’ motion for summary judgment is
GRANTED. ECF No. 183.
IT IS FURTHER ORDERED that Defendants’ alternative motion for judgment
on the pleadings or to dismiss Counts II and III is DISMISSED as moot. ECF No. 190.
IT IS FURTHER ORDERED that Plaintiffs’ motions to strike and for
reconsideration are both DENIED. ECF Nos. 193, 201 & 217.
All claims against all parties having been resolved, a separate Judgment shall
accompany this Memorandum and Order.
______________________________
AUDREY G. FLEISSIG
UNITED STATES DISTRICT JUDGE
Dated this 10th day of February, 2022.

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