Leeb v. Charter Communications, Inc.

Filing 69

MEMORANDUM AND ORDER: IT IS HEREBY ORDERED that Plaintiff's Motion to Compel Discovery (ECF Nos. 43 , 45 ) is GRANTED in part and DENIED in part. IT IS FURTHER ORDERED that Plaintiffs Motion to Compel Requests for Production Nos. 1, 3, 7, 8, 9, and 19 is DENIED. IT IS FINALLY ORDERED that Plaintiffs Motion to Compel responses to Interrogatory No. 1 and Request for Production No. 2 is GRANTED as to the narrowed Interrogatory set forth in Plaintiffs reply brief (ECF No. 56 p. 1) and this Memorandum and Order, with any personal identifying information to be limited to names and cell phone numbers of recipients. Signed by District Judge Ronnie L. White on 1/9/2019. (AFC)

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
EASTERN DIVISION

GREG LEEB, individually and on behalf of
others similarly situated,
Plaintiff,
v.
CHARTER COMMUNICATIONS, INC.,
d/b/a SPECTRUM,
Defendant.

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No. 4:17CV2780 RL W

MEMORANDUM AND ORDER

This matter is before the Court on Plaintiff's Motion to Compel Discovery. (ECF Nos.
43, 45) The motion is fully briefed and ready for disposition.
I. Background
Plaintiff Greg Leeb filed this putative class action complaint against Defendant Charter
Communications, Inc. ("Charter") for alleged violations of the Telephone Consumer Protection
Act ("TCPA"), 47 U.S.C. § 227. (First Am. Class Action Compl. ["Am. Compl."]

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1, ECF No.

50) Plaintiff claims that Charter caused autodialed and prerecorded voice calls to be made to the
cell phones of Plaintiff and other consumers without the prior express consent of the called party.

(Id.

at~

11) Specific to Plaintiff, he alleges that Charter called him several times in an attempt to

collect amounts past due on an account in another person's name, despite Plaintiff's lack of
consent, requests by Plaintiff to stop calling his number, and wrong number notifications logged
into Charter's system. (Id.

at~~

22-27) Plaintiff further alleges that some calls played a

prerecorded message, while others left an automated telephone message. (Id.

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28-29)

According to Plaintiff, Charter used an automatic telephone dialing system ("autodialer") under

the TCP A to call Plaintiff and putative class members. (Id. at~ 30) The Amended Complaint
alleges violations of the TCP A for artificial/prerecorded voice calls (Count I) and autodialer calls
(Count II). (Id.

at~~

39-47)

With respect to the putative class, Plaintiff seeks to certify a class consisting of:
(a) All persons in the United States whose cellular telephone number, (b) on or
after November 28, 2013, (c) Charter or someone on its behalf called in
connection with debt collection using (1) an unattended message, (2) TCN, or (3)
Live Vox, (d) where Charter or any of its vendor's records show data indicating
that the recipient was a non-customer, third party, wrong number, or asked for
calls to stop.

(Id.

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57) Plaintiff claims that common questions exist with respect to the class such as

whether the calls were made using an autodialer; whether the calls were made using a
prerecorded message; and whether Charter had prior express consent to call the cell phone
numbers. (Id.

at~

59)

The Court issued a Case Management Order ("CMO") in this case on May 24, 2018. On
July 27, 2018, Plaintiff filed a Motion to Compel Discovery seeking Interrogatory responses and
responses to Requests for Production of documents. (ECF Nos. 43, 45 [public version])
Defendant Charter opposes the motion, arguing that Plaintiff seeks discovery on issues going
well beyond the issues and time period framed by the Complaint. (ECF No. 51)

II. Legal Standard
The scope of discovery for actions filed in federal court is set forth in Federal Rule of
Civil Procedure 26. That rule provides:
Parties may obtain discovery regarding any nonprivileged matter that is relevant
to any party's claim or defense and proportional to the needs of the case,
considering the importance of the issues at stake in the action, the amount in
controversy, the parties' relative access to relevant information, the parties'
resources, the importance of the discovery in resolving the issues, and whether the
burden or expense of the proposed discovery outweighs its likely benefit.

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Information within this scope of discovery need not be admissible in evidence to
be discoverable.
Fed. R. Civ. P. 26(b)(1 ). "The rule vests the district court with discretion to limit discovery if it
determines, inter alia, the burden or expense of the proposed discovery outweighs its likely
benefit." Roberts v. Shawnee Mission Ford, Inc., 352 F.3d 358, 361 (8th Cir. 2003) (citing Fed.
R. Civ. P. 26(b)(l)).

III. Discussion
Plaintiff combines his motion to compel and memorandum in support in one lengthy
document, and uses footnotes to indicate the numbered interrogatory and requests for production
at issue in the motion, making the exact requests difficult to discern. However, it appears that
Plaintiff seeks an answer to Interrogatory No. 1, and responses to Requests for Production
("RFP") Nos. 1-3, 7-9, and 19.
A. Request for Production No. 19
With respect to RFP No. 19, Plaintiff seeks "all communications and documents related
to complaints of any kind (e.g., consumer, regulatory, pre-litigation, litigation), concerning
outbound telephone communications to persons who allegedly did not want or consent to receive
such calls, and any associated investigation or action taken by you (or others on your behalf)
with regard to such." (ECF No. 45-4 if 19) Charter responds that the request is irrelevant,
overbroad, burdensome, and seeks privileged documents. However, the cases relied upon by
Charter do not address the discoverability of such prior complaints, but instead address the issue
of whether the calls demonstrated willfulness at the summary judgment stage.
The Court finds that such information could be relevant and proportional to the needs of
the case with respect to Plaintiffs allegations that Charter willfully or knowingly violated the
TCP A in placing calls to persons who did not want or consent to receive such calls regarding
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debt collection. However, the request as written asks for "complaints of any kind ... concerning
outbound telephone communications to persons who allegedly did not want or consent to receive
such calls." (ECF No. 45-4 if 19) (emphasis added) As stated by Charter, this request relates to a
number of potential fact patterns, such as different types of calls and methods of calling not
relevant to the scope of the allegations in this case. Thus, the Court will deny Plaintiffs motion
to compel responses to RFP No. 19.
B. Request for Production Nos. 7 through 9

Plaintiff requests production of "all communications and other documents pertaining to
TCPA, without regard to time;" "all documents relating to efforts to comply with the TCPA;"
and "all deposition transcripts, declarations, interrogatory responses, and any other sworn or
unsworn materials relating to the TCPA." (ECF No. 45-4 iii! 7-9) Plaintiff makes no attempt to
further define the documents requested, nor does he limit the type or form of communication
under the TCPA. Similar to RFP No. 19, RFPs Nos. 7, 8, and 9 are overly broad and are not
limited to the class allegations contained in Plaintiffs Amended Complaint. Therefore, the
Court will deny this request.

C. Request for Production Nos. 1and3
Plaintiff also seeks all documents, records, data, recordings and other materials relating to
Plaintiff or Plaintiffs number, as well as screenshots of the user interface for any contact
management system or software that contains data relating to Plaintiff or Plaintiffs number.
(ECF No. 45-4 iii! 1, 3) Defendant Charter responds that it produced the call logs and recordings
related to Plaintiff, as well as redacted screenshots from its billing system regarding the customer
that the third parties were attempting to reach. Charter further asserts that information regarding

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the account in question is irrelevant to the present lawsuit and invades the privacy of Charter's
subscriber.
While Plaintiff claims that Charter employee David Zitko 1 ("Zitko") has acknowledged
that existing data is missing from Plaintiff's account note records produced by Charter, review of
the relevant deposition excerpts fails to support Plaintiffs claims. Indeed, none of the
depositions references cited by Plaintiff pertain specifically to Plaintiff Leeb or his number, nor
do they claim that more information is available but has not been produced. Instead, Charter
correctly notes that Zitko testified there were no freeform notes related to Plaintiffs telephone
number. (ECF No. 56-1 p. 38) Thus, Plaintiffs motion with respect to RFP Nos. 1 and 3 will be
denied.
D. Interrogatory No. 1 and Request for Production No. 2
Finally, Plaintiff has narrowed Interrogatory No. 1 to request that Charter produce
account and call records for accounts where there were "automated calls to phone numbers
logged as 'wrong number' before the call was made." 2 (ECF No. 56 p. 1) These automated calls
are unattended messages or calls made on the same dialer that called Plaintiff and where Charter
has a record indicating it reached a "wrong number." (ECF No. 45 p. 3) Plaintiff further
requests information with respect to these calls including dialer information, communication
data, recipients, call purpose, source of phone number, consent, absence of consent, caller ID,
and dialer location. (Id. at pp. 3-4) In RFP No. 2, Plaintiff requests all call detail information

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It appears that Mr. Zitko's name is misspelled as "Zitco" throughout the deposition transcript.
(ECF No. 56-1)
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Interrogatory 1 as originally submitted asks Charter to "[i]dentify all outbound telephone calls
(including attempted calls, unanswered calls, and calls to voicemail) to persons in the United
States whose cellular telephone number, on or after November 28, 2013, you or someone on your
behalf called using the same or similar dialing system/method used to call Plaintiff, where the
recipient had not provided the cellular telephone number to you." (ECF No. 45-4 p. 3)
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and associated data concerning Plaintiff and the persons and calls responsive to Interrogatory No.
1, including, inter alia, the telephone number called, the account number or other associated
identifiers, identifying name, address, and other information. (ECF No. 45-4 p. 5) Defendant
argues that Plaintiff is not entitled to this information because he has failed to make a prima facie
showing that he can meet the requirements of Rule 23.
"If discovery is initially limited to a class certification issue, 'the plaintiff bears the

burden of advancing a prima facie showing that [the class action requirements are satisfied or]
discovery is likely to produce substantiation of the class allegations."' Klein v. TD Ameritrade
Holding Corp., No. 8:14CV396, 2016 WL 7156476, at *1 (D. Neb. Dec. 7, 2016) (quoting
Jarrett v. Panasonic Corp. ofN Am., 8 F. Supp. 3d 1074, 1090 (E.D. Ark. 2013)). The Court
notes that the original Case Management Order ("CMO") and the Amended CMO do not limit
discovery to the class certification issue. (ECF Nos. 40, 68) Even if discovery is limited to class
certification, the Court finds that the interrogatory, as narrowed above, is within the scope of the
class certification issue. But see Id. at *2 (finding request for discovery encompassing "all
[Ameritrade] clients" and "all communications" surpassed the class certification issue and failed
to limit requests to a reasonable time frame).
Further, the Court disagrees with Charter's position that any identifying information is
outside the scope of discovery in this TCPA putative class action. The TCP A pertains to
automatic dialing systems or artificial/prerecorded voices made to a cellular telephone service
without the prior express consent of the called party. 47 U.S.C. § 227(b)(l)(A)(iii). "At the preclass certification stage of discovery, the issue before the Court is whether Plaintiffs' discovery
requests are relevant to factors bearing on certification, such as ascertainability; not whether the
class is, in fact, ascertainable." Stemple v. QC Holdings, Inc., No. 12-CV-1997-CAB WVG,

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2013 WL 10870906, at *2 (S.D. Cal. June 17, 2013) (internal quotation omitted). "A request for
an outbound dial list in a TCP A action is relevant to class certification issues, such as the number
and ascertainability of potential class members." Id. (internal quotation omitted). Thus, the
Court finds that production of the names and numbers of potential class members is relevant to
ascertaining potential class members as set forth in the Amended Complaint. See, e.g.,
Sandusky Wellness Ctr., LLC v. Medtox Sci., Inc., 821 F.3d 992, 997 (8th Cir. 2016) (finding fax
logs showing the numbers that received each fax were objective criteria that made the recipient
clearly ascertainable).
To the extent that privacy concerns are at issue, including those under the Cable Privacy
Act ("CPA"), 3 the Court notes that a protective order has been entered in this case. Further,
Plaintiff has stated his willingness to accept anonymized information. See Sliwa v. Bright House
Networks, LLC, No. 216CV235FTM29MRM, 2018 WL 1183350, at *7 (M.D. Fla. Feb. 14,
2018) (overruling defendant's objections as to the customers' privacy interests under the CPA
based upon adequate mechanisms available to protect any customer privacy interests).
Defendant Charter does not address this proposed protection in its surreply. The Court will grant
Plaintiffs motion to compel with respect to Interrogatory No. 1 and RFT No. 2 only as to the
names and cell phone numbers of putative class members and as narrowed by Plaintiff and set
forth in the first paragraph of subsection D of this Memorandum and Order. The parties shall
meet and confer to determine whether additional protective measures are required and how such
privacy protection can be achieved.
Accordingly,

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Under the CPA "a cable operator shall not disclose personally identifiable information
concerning any subscriber without the prior written or electronic consent of the subscriber
concerned and shall take such actions as are necessary to prevent unauthorized access to such
information by a person other than the subscriber or cable operator." 47 U.S.C. § 551(c)(l).
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IT IS HEREBY ORDERED that Plaintiffs Motion to Compel Discovery (ECF Nos.
43, 45) is GRANTED in part and DENIED in part.
IT IS FURTHER ORDERED that Plaintiffs Motion to Compel Requests for
Production Nos. 1, 3, 7, 8, 9, and 19 is DENIED.
IT IS FINALLY ORDERED that Plaintiffs Motion to Compel responses to
Interrogatory No. 1 and Request for Production No. 2 is GRANTED as to the narrowed
Interrogatory set forth in Plaintiffs reply brief (ECF No. 56 p. 1) and this Memorandum and
Order, with any personal identifying information to be limited to names and cell phone numbers
of recipients.
Dated this 9th day of January, 2019.

~ONNIE L. WHITE
UNITED STATES DISTRICT JUDGE

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