Federal Trade Commission v. Grant Connect, LLC et al

Filing 423

AMENDED PERMANENT INJUNCTION. This Court shall retain jurisdiction of this matter for all purposes of construction, modification, and enforcement of this Order. Signed by Judge Philip M. Pro on 10/14/2014. (Copies have been distributed pursuant to the NEF - SLD)

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1 2 3 UNITED STATES DISTRICT COURT 4 DISTRICT OF NEVADA 5 6 7 8 9 10 11 12 13 14 *** ) FEDERAL TRADE COMMISSION, ) ) Plaintiff, ) ) v. ) ) GRANT CONNECT, LLC; GLOBAL ) GOLD, INC.; HORIZON HOLDINGS, ) LLC; O’CONNELL GRAY, LLC; PINK ) LP; VANTEX GROUP, LLC; VERTEK ) GROUP, LLC; RACHAEL A. COOK; ) JAMES J. GRAY; STEVEN R. ) HENRIKSEN; JULIETTE M. KIMOTO; ) AND RANDY D. O’CONNELL, ) ) Defendants. ) ) 2:09-CV-01349-PMP-NJK AMENDED ORDER FOR PERMANENT INJUNCTION 15 16 17 18 The Court having this date entered an Order granting Plaintiff Federal Trade Commission’s Motion for Summary Judgment (Doc. #275), IT IS ORDERED that the following Permanent Injunction is hereby entered: FINDINGS OF FACT 19 20 21 22 23 24 1. This Court has jurisdiction over the subject matter of this case and of the parties hereto; 2. Venue is proper in this District under 15 U.S.C. § 53(b) and 28 U.S.C. §§ 1391(b) and (c); 3. The activities alleged in the Amended Complaint for Permanent Injunction 25 and Other Equitable Relief (“Amended Complaint”) (Doc. #112) are in or affecting 26 commerce as that term is defined in Section 4 of the FTC Act, 15 U.S.C. § 44; 1 4. The Amended Complaint states a claim upon which relief may be granted 2 under Sections 5(a), 12, and 13(b) of the FTC Act, 15 U.S.C. §§ 45(a), 52 & 53(b); Sections 3 907(a) and 917(c) of the Electronic Fund Transfer Act, 15 U.S.C. §§ 1693e(a) & 1693o(c); 4 and Section 205.10(b) of Regulation E, 12 C.F.R. § 205.10(b). 5 5. Defendants have violated Sections 5(a), 12, and 13(b) of the FTC Act, 15 6 U.S.C. §§ 45(a), 52 & 53(b); Sections 907(a) and 917(c) of the Electronic Fund Transfer 7 Act, 15 U.S.C. §§ 1693e(a) & 1693o(c); and Section 205.10(b) of Regulation E, 12 C.F.R. 8 § 205.10(b) as alleged in Counts I-VIII the Amended Complaint. 9 6. Entry of this Order for Permanent Injunction is in the public interest. It is also 10 appropriate in light of Defendants’ violations of Sections 5(a), 12, and 13 (b) of the FTC 11 Act, 15 U.S.C. §§ 45(a), 52 & 53(b); Sections 907(a) and 917(c) of the Electronic Fund 12 Transfer Act, 15 U.S.C. §§ 1693e(a) &1693o(c); and Section 205.10(b) of Regulation E, 12 13 C.F.R. § 205.10(b); and 14 15 7. This Order for Preliminary Injunction is remedial in nature and shall not be construed as payment of a fine, penalty, punitive assessment, or forfeiture. 16 ORDER 17 DEFINITIONS 18 For the purpose of this Preliminary Injunction (“Order”), the following 19 definitions shall apply: 20 1. “And” and “or” shall be understood to have both conjunctive and disjunctive 21 meanings. 22 2. “Asset” means any legal or equitable interest in, right to, or claim to, any real, 23 personal, or intellectual property including, but not limited to, chattel, goods, 24 instruments, equipment, fixtures, general intangibles, effects, leaseholds, 25 contracts, mail or other deliveries, shares or stock, securities, inventory, checks, 26 notes, accounts, credits, receivables (as those terms are defined in the Uniform 2 1 Commercial Code), cash, trusts, including but not limited to asset protection 2 trusts, and reserve funds or other accounts associated with any payments 3 processed on behalf of any Defendant, including, but not limited to, such reserve 4 funds held by a payment processor, credit card processor, or bank. 5 3. “Assisting others” means: (a) performing customer service functions, 6 including receiving or responding to consumer complaints; (b) formulating or 7 providing, or arranging for the formulation or provision of, any marketing 8 material, including sales scripts; (c) providing names of, or assisting in the 9 generation of, potential customers; (d) performing marketing or billing services 10 of any kind, including but not limited to, creating, hosting, or maintaining 11 websites, or recruiting affiliates; (e) providing customer relationship management 12 services or products; (f) providing accounting or financial management services; 13 or (g) processing credit and debit card payments. 14 4. “Charge” means any amount charged or debited to a consumer’s credit card, 15 debit card, checking, savings, share or similar financial account, or collected 16 from a consumer by any other method. 17 5. “Continuity Program” means any plan, arrangement, or system under which a 18 consumer is periodically charged to maintain a service or periodically receive 19 products, including access to a “member only” website, without prior notification 20 by the seller before each charge to allow the consumer to cancel without 21 incurring charges. 22 6. “Corporate Defendants” means Defendants Grant Connect, LLC; Horizon 23 Holdings, LLC; O’Connell Gray, LLC; Consolidated Merchant Solutions, LLC; 24 OS Marketing Group, LLC; Acai, Inc.; AllClear Communications, Inc.; Dragon 25 Group, Inc.; Elite Benefits, Inc.; Global Fulfillment, Inc.; Global Gold, Inc.; 26 Global Gold Limited; Healthy Allure, Inc.; MSC Online, Inc.; Paid to Process, 3 1 Inc.; Premier Plus Member, Inc.; Total Health, Inc.; and Vcomm, Inc.; 2 individually, collectively, or in any combination. 3 7. “Defendants” means the Corporate Defendants and the Individual Defendants, 4 individually, collectively, or in any combination. 5 8. “Dietary Supplement” means: (a) any product labeled as a dietary supplement 6 or otherwise represented as a dietary supplement; or (b) any pill, tablet, capsule, 7 powder, softgel, gelcap, liquid, or other similar form containing one or more 8 ingredients that are a vitamin, mineral, herb or other botanical, amino acid, 9 probiotic, or other dietary substance for use by humans to supplement the diet by 10 increasing the total dietary intake, or a concentrate, metabolite, constituent, 11 extract, or combination of any ingredient described above, that is intended to be 12 ingested, and is not represented to be used as a conventional food or as a sole 13 item of a meal or diet. 14 9. “Document” has the meaning set forth in the Federal Rule of Civil Procedure 15 34(a), and includes writing, drawings, graphs, charts, Internet sites, Web pages, 16 Web sites, electronic correspondence, including e-mail and instant messages, 17 photographs, audio and video recordings, contracts, accounting data, 18 advertisements (including, but not limited to, advertisements placed on the World 19 Wide Web), FTP Logs, Server Access Logs, USENET Newsgroup postings, 20 World Wide Web pages, books, written or printed records, handwritten notes, 21 telephone logs, telephone scripts, receipt books, ledgers, personal and business 22 canceled checks and check registers, bank statements, appointment books, 23 computer records, and other data compilations from which information can be 24 obtained and translated, if necessary, through detection devices into reasonably 25 usable form. A draft or non-identical copy is a separate document within the 26 meaning of the term. 4 1 10. “Food” and “drug” have the meanings set forth in Section 15 of the Federal 2 Trade Commission Act, 15 U.S.C. § 55. 3 11. “FTC” or “Commission” means the Federal Trade Commission. 4 12. “Including” means “including without limitation.” 5 13. “Individual Defendants” means Defendants Rachael A. Cook; James J. Gray; 6 Steven R. Henriksen; Michael L. Henriksen, Jr.; Tasha Jn Paul; Kyle R. Kimoto; 7 and Randy D. O’Connell, individually, collectively, or in any combination. 8 14. “Material” means likely to affect a person’s choice of, or conduct regarding, 9 goods or services. 10 15. “Negative-option program” means any plan, arrangement, or system under 11 which a consumer’s silence or failure to take affirmative action to reject products 12 or services or to cancel the agreement is interpreted by the seller or provider as 13 acceptance of the offer. 14 16. “Person” means a natural person, organization, or other legal entity, 15 including a corporation, partnership, proprietorship, association, cooperative, 16 government or governmental subdivision or agency, or any other group or 17 combination acting as an entity; 18 17. “Preauthorized electronic fund transfer” means an electronic fund transfer 19 authorized in advance to recur at substantially regular intervals. 20 18. “Receiver” means Robb Evans & Associates LLC, the permanent receiver 21 appointed by the Court in this action over the Corporate Defendants. 22 19. “Receivership Defendants” means the Corporate Defendants. 23 20. “Receivership Estate” means all assets of the Corporate Defendants, 24 including but not limited to: (a) any assets of the Corporate Defendants currently 25 in the possession of the Receiver; (b) all the funds, property, premises, accounts, 26 documents, mail, and other assets of, or in the possession or under the control of 5 1 the Corporate Defendants, wherever situated, the income and profits therefrom, 2 all sums of money now or hereafter due or owing to the Corporate Defendants, 3 and any other assets or property belonging or owed to the Corporate Defendants; 4 (c) any assets of the Corporate Defendants held in asset protection trusts; (d) any 5 reserve funds or other accounts associated with any payments processed on 6 behalf of any Corporate Defendant, including, but not limited to, such reserve 7 funds held by a payment processor, credit card processor, or bank; and (e) all 8 proceeds from the sale of such assets, except those assets the sale of which the 9 Receiver in its sole discretion determines will not add appreciably to the value of 10 the estate. 11 21. “Testimonial” means any advertising message – including verbal statements, 12 demonstrations, or depictions of the name, signature, likeness or other identifying 13 personal characteristics of an individual or the name or seal of an organization – 14 that consumers are likely to believe reflects the opinions, beliefs, findings, or 15 experiences of a party other than the sponsoring advertiser, even if the views 16 expressed by that party are identical to those of the sponsoring advertise. 17 I. 18 BAN ON MARKETING OR SALE OF 19 GRANT-RELATED PRODUCTS AND SERVICES 20 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 21 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 22 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 23 device, are permanently restrained and enjoined from: 24 A. Advertising, marketing, promoting, offering for sale, or selling any product or 25 service, including a plan, program, or membership, that is represented, directly or 26 by implication, to assist a consumer in any manner in obtaining a grant or other 6 1 financial assistance from the government or any other source; 2 B. Assisting others engaged in advertising, marketing, promoting, offering for 3 sale, or selling any product or service, including a plan, program, or membership, 4 that is represented, directly or by implication, to assist a consumer in any manner 5 in obtaining a grant or other financial assistance from the government or any 6 other source; and 7 C. Holding any ownership interest, share, or stock in any business that engages in 8 or assists in advertising, marketing, promoting, offering for sale, or selling any 9 product or service, including a plan, program, or membership, that is represented, 10 directly or by implication, to assist a consumer in any manner in obtaining a grant 11 or other financial assistance from the government or any other source. 12 II. 13 BAN ON MARKETING OR SALE OF CREDIT-RELATED PRODUCTS 14 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 15 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 16 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 17 device, are permanently restrained and enjoined from: 18 A. Advertising, marketing, promoting, offering for sale, or selling any credit 19 card, line of credit, loan, or any other product or service, including a plan, 20 program, or membership, that is represented, directly or by implication, to extend 21 credit or financing to a consumer; 22 B. Assisting others engaged in advertising, marketing, promoting, offering for 23 sale, or selling any credit card, line of credit, loan, or any other product or 24 service, including a plan, program, or membership, that is represented, directly or 25 by implication, to extend credit or financing to a consumer; and 26 C. Holding any ownership interest, share, or stock in any business that engages in 7 1 or assists in advertising, marketing, promoting, offering for sale, or selling any 2 credit card, line of credit, loan, or any other product or service, including a plan, 3 program, or membership, that is represented, directly or by implication, to extend 4 credit or financing to a consumer; provided, however, this prohibition shall not 5 apply to any publicly-traded company in which the Defendants own one (1) 6 percent or less of the outstanding common shares. 7 III. 8 BAN ON MARKETING OR SALE OF 9 WORK-FROM-HOME AND BUSINESS OPPORTUNITIES 10 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 11 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 12 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 13 device, are permanently restrained and enjoined from: 14 A. Advertising, marketing, promoting, offering for sale, or selling any product or 15 service, including a plan, program or membership, that is represented, directly or 16 by implication, to a consumer as a work-from-home opportunity, business 17 opportunity, franchise, or other opportunity to earn income other than as an 18 employee, independent contractor, or vendor of the Defendants. 19 B. Assisting others engaged in advertising, marketing, promoting, offering for 20 sale, or selling any product or service, including a plan, program or membership, 21 that is represented, directly or by implication, to a consumer as a 22 work-from-home opportunity, business opportunity, franchise, or other 23 opportunity to earn income other than as an employee, independent contractor, or 24 vendor of the Defendants; and 25 C. Holding any ownership interest, share, or stock in any business that engages in 26 or assists in advertising, marketing, promoting, offering for sale, or selling any 8 1 product or service, including a plan, program or membership, that is represented, 2 directly or by implication, to a consumer as a work-from-home opportunity, 3 business opportunity, franchise, or other opportunity to earn income other than as 4 an employee, independent contractor, or vendor of the Defendants; provided, 5 however, this prohibition shall not apply to any publicly-traded company in 6 which Defendants own one (1) percent or less of the outstanding common shares. 7 IV. 8 BAN ON MARKETING OR SALE 9 OF DIETARY SUPPLEMENTS AND NUTRACEUTICALS 10 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 11 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 12 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 13 device, are permanently restrained and enjoined from: 14 A. Advertising, marketing, promoting, offering for sale, or selling any dietary 15 supplement, nutraceutical, or any other product that is not represented to be used 16 as a conventional food and is represented, directly or by implication, to assist a 17 consumer in losing weight, colon cleansing, building muscle, gaining energy, 18 diminishing fatigue, or slowing down the aging process; 19 B. Assisting others engaged in advertising, marketing, promoting, offering for 20 sale, or selling any dietary supplement, nutraceutical, or any other product that is 21 not represented to be used as a conventional food and is represented, directly or 22 by implication, to assist a consumer in losing weight, colon cleansing, building 23 muscle, gaining energy, diminishing fatigue, or slowing down the aging process; 24 and 25 C. Holding any ownership interest, share, or stock in any business that engages in 26 or assists in advertising, marketing, promoting, offering for sale, or selling any 9 1 dietary supplement, nutraceutical, or any other product that is not represented to 2 be used as a conventional food and is represented, directly or by implication, to 3 assist a consumer in losing weight, colon cleansing, building muscle, gaining 4 energy, diminishing fatigue, or slowing down the aging process; provided, 5 however, this prohibition shall not apply to any publicly-traded company in 6 which the Defendants own one (1) percent or less of the outstanding common 7 shares. 8 IT IS FURTHER ORDERED that this portion of the Amended Order for 9 10 Permanent Injunction related to a ban on the marketing or sale of dietary supplements and nutraceuticals does not apply to Defendant Kyle Kimoto. 11 V. 12 BAN ON CONTINUITY PROGRAMS AND 13 NEGATIVE-OPTION MARKETING 14 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 15 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 16 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 17 device, are permanently restrained and enjoined from: 18 A. Advertising, marketing, promoting, offering for sale, or selling any product or 19 service in which consumers will be entered into a Continuity program or a 20 Negative-option program; 21 B. Assisting others engaged in advertising, marketing, promoting, offering for 22 sale, or selling any product or service in which consumers will be entered into a 23 Continuity program or a Negative-option program; and 24 C. Holding any ownership interest, share, or stock in any business that engages in 25 or assists in advertising, marketing, promoting, offering for sale, or selling any 26 product or service in which consumers will be entered into a Continuity program 10 1 or a Negative-option program; provided, however, this prohibition shall not apply 2 to any publicly-traded company in which the Defendants own one (1) percent or 3 less of the outstanding common shares. 4 VI. 5 BAN ON PREAUTHORIZED ELECTRONIC FUND TRANSFERS 6 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 7 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 8 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 9 device, are permanently restrained and enjoined from: 10 A. Taking payment from consumers by preauthorized electronic fund transfer; 11 B. Assisting others engaged in taking payment from consumers by preauthorized 12 electronic fund transfer; and 13 C. Holding any ownership interest, share, or stock in any business that takes 14 payment from consumers by preauthorized electronic fund transfer; provided, 15 however, this prohibition shall not apply to any publicly-traded company in 16 which the Defendants own one (1) percent or less of the outstanding common 17 shares. 18 VII. 19 BAN ON USE OF TESTIMONIALS IT IS FURTHER ORDERED that the Defendants, whether acting directly or 20 21 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 22 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 23 device, are permanently restrained and enjoined from using Testimonials in connection with 24 the advertising, marketing, promoting, offering for sale, or selling of any product or service. 25 /// 26 /// 11 1 VIII. 2 CONSUMER INFORMATION 3 IT IS FURTHER ORDERED that the Defendants, whether acting directly or 4 through any other person, officer, agent, servant, employee, sole proprietorship, partnership, 5 corporation, limited liability company, subsidiary, division, branch, trust, other entity or 6 device, are permanently restrained and enjoined from: 7 A. Disclosing, using, or benefitting from customer information, including the 8 name, address, telephone number, email address, social security number, other 9 identifying information, or any data that enables access to a customer’s account 10 (including a credit card, bank account, or other financial account), of any person 11 that was obtained by any Defendant in connection with the sale of any product or 12 service during the period from January 1, 2007, through the date of entry of this 13 Order; and 14 B. Failing to dispose of such customer information in all forms in their 15 possession, custody, or control within thirty (30) days after entry of this Order. 16 Disposal shall be by means that protect against unauthorized access to the 17 customer information, such as by burning, pulverizing, or shredding any papers, 18 and by erasing or destroying any electronic media, to ensure that the customer 19 information cannot practicably be read or reconstructed. Provided, however, that 20 customer information need not be disposed of, and may be disclosed, to the 21 extent requested by a government agency or required by a law, regulation, or 22 court order. 23 IX. 24 COOPERATION WITH FTC COUNSEL 25 26 IT IS FURTHER ORDERED that the Defendants shall, in connection with this action or any subsequent investigations related to or associated with the transactions or the 12 1 occurrences that are the subject of the FTC’s Amended Complaint, cooperate in good faith 2 with the FTC and appear, or cause its officers, employees, representatives, or agents to 3 appear, at such places and times as the FTC shall reasonably request, after written notice, 4 for interviews, conferences, pretrial discovery, review of documents, and for such other 5 matters as may be reasonably requested by the FTC. If requested in writing by the FTC, the 6 Defendants shall appear, or cause their officers, employees, representatives, or agents to 7 appear, and provide truthful testimony in any trial, deposition, or other proceeding related to 8 or associated with the transactions or the occurrences that are the subject of the Amended 9 Complaint, without the service of a subpoena. 10 X. 11 APPOINTMENT OF RECEIVER TO WIND DOWN THE 12 RECEIVERSHIP DEFENDANTS AND LIQUIDATE ASSETS 13 IT IS FURTHER ORDERED that Robb Evans & Associates LLC is hereby 14 appointed as the liquidating Receiver for the Receivership Defendants, with the full power 15 of an equity receiver, for the purpose of taking the necessary steps to wind down the 16 businesses of the Receivership Defendants, liquidate the assets of the Receivership 17 Defendants, liquidate Receivership Defendants’ Assets, and pay any net proceeds to the 18 FTC to satisfy the monetary judgment in this Order. The Receiver shall be the agent of this 19 Court, and solely the agent of this Court, in acting as Receiver under this Order. The 20 Receiver shall be accountable directly to this Court, and is authorized and directed to: 21 A. Continue to exercise full control over the Receivership Defendants and 22 continue to collect, marshal, and take custody, control, and possession of the 23 Receivership Estate with full power to collect, receive, and take possession of all 24 goods, chattels, rights, credits, monies, effects, lands, leases, books and records, 25 limited partnership records, work papers, and records of accounts, including 26 computer-maintained information, contracts, financial records, monies on hand in 13 1 banks and other financial institutions, and other papers and documents of other 2 individuals, partnerships, or corporations whose interests are now held by or 3 under the direction, possession, custody, or control of the Receivership 4 Defendants; 5 B. Continue to have full control over the management and personnel of the 6 Receivership Defendants, including the authority to remove, as the Receiver 7 deems necessary or advisable, any officer, independent contractor, employee, or 8 agent of the Receivership Defendants from control of, management of, or 9 participation in, the affairs of the Receivership Defendants; 10 C. Take all steps necessary or advisable, including issuing subpoenas, to locate 11 and liquidate all other assets of the Receivership Defendants, cancel the 12 Receivership Defendants’ contracts, collect on amounts owed to the Receivership 13 Defendants, and take such other steps as may be necessary to wind-down, 14 terminate and dissolve the Receivership Defendants efficiently; 15 D. Make payments and disbursements from the Receivership Estate that are 16 necessary or advisable for carrying out the directions of, or exercising the 17 authority granted by, this Order. The Receiver shall apply to the Court for prior 18 approval of any payment of any debt or obligation incurred by the Receivership 19 Defendants prior to the date of entry of the temporary restraining order in this 20 action, except payments that the Receiver deems necessary or advisable to secure 21 and liquidate assets of the Receivership Defendants, such as rental payments or 22 payment of liens; 23 E. Take all steps necessary or advisable, including issuing subpoenas, to identify 24 the name, address, telephone number, date of purchase, program or product 25 purchased, total amount paid, amount of any full or partial refund or chargeback, 26 and payment information for consumers who were charged by the Receivership 14 1 Defendants, and provide the FTC, upon request, with any customer records or 2 other business records of the Receivership Defendants; 3 F. Continue to defend, compromise, adjust, or otherwise dispose of any or all 4 actions or proceedings instituted in the past or in the future against the Receiver 5 in his role as Receiver, or against the Receivership Defendants, as the Receiver 6 deems necessary and advisable to carry out the Receiver’s mandate under this 7 Order; 8 G. Continue to perform all acts necessary or advisable to complete an accounting 9 of the Receivership assets, and prevent unauthorized transfer, withdrawal, or 10 misapplication of assets; 11 H. Continue to maintain accurate records of all receipts and expenditures that he 12 makes as Receiver; 13 I. Continue to enter into and cancel contracts, and purchase insurance as 14 advisable or necessary; 15 J. Continue to maintain bank accounts created as designated depositories for 16 funds of the Receivership Defendants, and make all payments and disbursements 17 from the Receivership estate from such an account; 18 K. Perform all incidental acts that the Receiver deems advisable or necessary to 19 execute its duties under this Order, including but not limited to: (1) the retention, 20 employment, or dismissal of outside investigators, attorneys or accountants of the 21 Receiver’s choice to assist, advise, and represent the Receiver; (2) the movement 22 and storage of any equipment, furniture, records, files, or other physical property 23 of the Receivership Defendants; and (3) the retention, employment, or dismissal 24 of auctioneers or other professionals to assist in the liquidation of the 25 Receivership Defendants’ assets; 26 L. Continue to cooperate with reasonable requests for information or assistance 15 1 from any state or federal law enforcement agency; 2 M. Dispose of, or arrange for the disposal of, the records of the Receivership 3 Defendants no later than six months after the Court’s approval of the Receiver’s 4 final report, except that: 5 1. To the extent that such records are reasonably available, the Receiver 6 shall arrange for records sufficient to ascertain the funds that an individual 7 consumer paid to the Receivership Defendants to be retained for a 8 minimum of one (1) year from the entry of this Order, and 9 2. If state or local law regulating the Receivership Defendants’ business 10 requires the retention of particular records for a specified period, the 11 Receiver shall arrange for such records to be disposed of after the 12 specified period has expired. 13 N. Immediately enforce the non-suspended judgment set forth in Section IX by 14 taking all necessary or appropriate post-judgment collection steps, including but 15 not limited to obtaining and levying writs of execution and creating, perfecting 16 and enforcing judgment liens on any real or personal property of the Defendants; 17 and 18 O. Immediately enforce the judgment entered by the Court by taking all 19 necessary or appropriate post-judgment collection steps, including but not limited 20 to obtaining and levying writs of execution and creating, perfecting and enforcing 21 judgment liens on any real or personal property of the Receivership Defendants. 22 P. Take any and all steps that the Receiver concludes are appropriate to wind 23 down the Receivership Defendants; 24 Q. Enter into agreements in connection with the reasonable and necessary 25 performance of the Receiver’s duty to sell the Receivership Defendants’ Assets, 26 including but not limited to the retention of assistants, agents, or other 16 1 professionals to assist in the sale of the Receivership Defendants’ Assets; and 2 R. Distribute to the Commission, without further order of the Court, the funds 3 received from the sale of the Receivership Defendants’ Assets. 4 XI. 5 COMPENSATION OF RECEIVER 6 IT IS FURTHER ORDERED that the Receiver and all personnel hired by the 7 Receiver, including counsel to the Receiver and accountants, are entitled to reasonable 8 compensation for the performance of duties pursuant to this Order and for the cost of actual 9 out-of-pocket expenses incurred by them, from the assets now held by, in the possession or 10 control of, or which may be received by, the Receivership Defendants. The Receiver shall 11 apply to the Court for approval of specific amounts of compensation and expenses and must 12 not increase the hourly rates used as the bases for such fee applications without prior 13 approval of the Court. 14 XII. 15 RECEIVER’S FINAL REPORT AND DISBURSEMENT OF ASSETS 16 IT IS FURTHER ORDERED that: 17 A. No later than sixty (60) days from the date of the entry of this Order, the 18 Receiver shall file and serve on the parties a report (the “Final Report”) to the 19 Court that details the steps taken to dissolve the Receivership Estate. The Final 20 Report must include an accounting of the Receivership Estate’s finances and total 21 assets and a description of what other actions, if any, must be taken to wind down 22 the Receivership; 23 B. The Receiver shall mail copies of the Final Report to all known creditors of 24 the Receivership Defendants with a notice stating that any objections to paying 25 any assets of the Receivership Defendants to satisfy the Receiver’s costs and 26 expenses and the monetary judgment set forth in this Order must be submitted to 17 1 the Court and served by mail upon the Receiver and the parties within thirty (30) 2 days of the mailing of the Final Report; 3 C. No later than fifteen (15) days after submission of the Final Report, the 4 Receiver shall file an application for payment of compensation and expenses 5 associated with his performance of his duties as Receiver; 6 D. The Court will review the Final Report and any objections to the report and, 7 absent a valid objection, will issue an order directing that the Receiver: 8 1. Pay the reasonable costs and expenses of administering the 9 Receivership, including compensation of the Receiver and the Receiver’s 10 personnel authorized by Section XI of this Order or other orders of this 11 Court and the actual out-of-pocket costs incurred by the Receiver in 12 carrying out his duties; 13 2. Pay all remaining funds to the FTC or its designated agent. 14 E. If subsequent actions (such as the completion of tax returns or further actions 15 to recover funds for the Receivership Estate) are appropriate, the Receiver shall 16 file an additional report or reports (the “Supplemental Reports”) describing the 17 subsequent actions and a subsequent application for the payment of fees and 18 expenses related to the subsequent acts. 19 F. With Court approval, the Receiver may hold back funds for a specified period 20 as a reserve to cover additional fees and costs related to actions to be addressed in 21 a Supplemental Report. If the Receiver does not make a supplemental 22 application for fees and expenses within the specified period, or if funds remain 23 in the reserve fund after the payment of fees and expenses approved by the Court 24 in response to such a supplemental application, all funds in the reserve funds 25 shall be paid immediately to the FTC or its designated agent. 26 /// 18 1 XIII. 2 COMPLIANCE MONITORING 3 IT IS FURTHER ORDERED that, for the purpose of monitoring and 4 investigating compliance with any provision of this Order: 5 A. Within ten (10) days of receipt of written notice from a representative of the 6 Commission, the Defendants each shall submit additional written reports, which 7 are true and accurate and sworn to under penalty of perjury; produce documents 8 for inspection and copying; appear for deposition; and provide entry during 9 normal business hours to any business location in each Defendant’s possession or 10 direct or indirect control to inspect the business operation; 11 B. In addition, the Commission is authorized to use all other lawful means, 12 including but not limited to: 13 1. Obtaining discovery from any person, without further leave of court, 14 using the procedures prescribed by Federal Rules of Civil Procedure 30, 15 31, 33, 34, 36, 45 and 69; 16 2. Having its representatives pose as consumers and suppliers to the 17 Defendants, their employees, or any other entity managed or controlled in 18 whole or in part by any Defendant, without the necessity of identification 19 or prior notice; and 20 C. The Defendants shall permit representatives of the Commission to interview 21 any employer, consultant, independent contractor, representative, agent, or 22 employee who has agreed to such an interview, relating in any way to any 23 conduct subject to this Order. The person interviewed may have counsel present. 24 Provided however, that nothing in this Order shall limit the Commission’s lawful 25 use of compulsory process, pursuant to Sections 9 and 20 of the FTC Act, 15 26 U.S.C. §§ 49, 57b-1, to obtain any documentary material, tangible things, 19 1 testimony, or information relevant to unfair or deceptive acts or practices in or 2 affecting commerce (within the meaning of 15 U.S.C. § 45(a)(1)). 3 XIV. 4 COMPLIANCE REPORTING 5 6 7 IT IS FURTHER ORDERED that, in order that compliance with the provisions of this Order may be monitored: A. For a period of five (5) years from the date of entry of this Order, 8 1. The Individual Defendants shall notify the Commission of the 9 following: 10 a) Any changes in the Individual Defendants’ residence, mailing 11 addresses, and telephone numbers, within ten (10) days of the date 12 of such change; 13 b) Any changes in the Individual Defendants’ employment status 14 (including self-employment), and any change in his ownership in 15 any business entity within ten (10) days of the date of such change. 16 Such notice shall include the name and address of each business 17 that he is affiliated with, employed by, creates or forms, or 18 performs services for; a detailed description of the nature of the 19 business; and a detailed description of his duties and 20 responsibilities in connection with the business or employment; and 21 c) Any changes in the Individual Defendants’ names or use of any 22 aliases or fictitious names within ten (10) days of the date of such 23 change; 24 2. The Individual Defendants shall notify the Commission of any changes 25 in structure of any business entity that the Individual Defendants directly 26 or indirectly control, or have an ownership interest in, that may affect 20 1 compliance obligations arising under this Order, including but not limited 2 to incorporation or other organization; a dissolution, assignment, sale, 3 merger, or other action; the creation or dissolution of a subsidiary, parent, 4 or affiliate; or a change in the business name or address, at least thirty (30) 5 days prior to such change, provided that, with respect to any such change 6 in the business entity about which the Individual Defendants learn less 7 than thirty (30) days prior to the date such action is to take place, the 8 Individual Defendant shall notify the Commission as soon as is practicable 9 after obtaining such knowledge. 10 B. One hundred eighty (180) days after the date of entry of this Order and 11 annually thereafter for a period of five (5) years, the Individual Defendants shall 12 provide a written report to the FTC, which is true and accurate and sworn to 13 under penalty of perjury, setting forth in detail the manner and form in which 14 they have complied and are complying with this Order. This report shall include, 15 but not be limited to: 16 1. The Individual Defendants’ then-current residence address, mailing 17 addresses, and telephone numbers; 18 2. The Individual Defendants’ then-current employment status (including 19 self-employment), including the name, addresses, and telephone numbers 20 of each business that Defendants are affiliated with, employed by, or 21 perform services for; a detailed description of the nature of the business; 22 and a detailed description of Defendants’ duties and responsibilities in 23 connection with the business or employment; 24 3. Any other changes required to be reported under Subsection A of this 25 Section; and 26 4. A copy of each acknowledgment of receipt of this Order, obtained 21 1 pursuant to the Section titled “Distribution of Order.” 2 C. The Individual Defendants shall notify the Commission of the filing of a 3 bankruptcy petition by any such Defendant within fifteen (15) days of filing. 4 D. For the purposes of this Order, the Individual Defendants shall, unless 5 otherwise directed by the Commission’s authorized representatives, send by 6 overnight courier all reports and notifications required by this Order to the 7 Commission, to the following address: Associate Director for Enforcement Bureau of Consumer Protection Federal Trade Commission 600 Pennsylvania Avenue, N.W. Washington, D.C. 20580 RE: FTC v. Grant Connect, et al., 2:09-CV-01349-PMP-RJJ 8 9 10 11 12 Provided that, in lieu of overnight courier, the Individual Defendants may send 13 such reports or notifications by first-class mail, but only if the Individual 14 Defendants contemporaneously send an electronic version of such report or 15 notification to the Commission at: DEBrief@ftc.gov. 16 E. For purposes of the compliance reporting and monitoring required by this 17 Order, the Commission is authorized to communicate directly with the Individual 18 Defendants. 19 XV. 20 RECORDKEEPING 21 IT IS FURTHER ORDERED that, for a period of eight (8) years from the date 22 of entry of this Order, the Individual Defendants for any business for which they are the 23 majority owner or directly or indirectly controls, are hereby restrained and enjoined from 24 failing to create and retain the following records: 25 A. Accounting records that reflect the cost of goods or services sold, revenues 26 generated, and the disbursement of such revenues; 22 1 B. Personnel records accurately reflecting: the name, address, and telephone 2 number of each person employed in any capacity by such business, including as 3 an independent contractor; that person’s job title or position; the date upon which 4 the person commenced work; and the date and reason for the person's 5 termination, if applicable; 6 C. Customer files containing the names, addresses, phone numbers, dollar 7 amounts paid, quantity of items or services purchased, and description of items or 8 services purchased, to the extent such information is obtained in the ordinary 9 course of business; 10 D. Complaints and refund requests (whether received directly or indirectly, such 11 as through a third party) and any responses to those complaints or requests; 12 E. Copies of all sales scripts, training materials, advertisements, or other 13 marketing materials; and 14 F. All records and documents necessary to demonstrate full compliance with each 15 provision of this Order, including but not limited to, copies of acknowledgments 16 of receipt of this Order required by the Sections titled “Distribution of Order” and 17 “Acknowledgment of Receipt of Order” and all reports submitted to the FTC 18 pursuant to the Section titled “Compliance Reporting.” 19 XVI. 20 DISTRIBUTION OF ORDER 21 IT IS FURTHER ORDERED that, for a period of five (5) years from the date 22 of entry of this Order, the Individual Defendants shall deliver copies of the Order as 23 directed below: 24 A. The Individual Defendants as control persons: For any business that the 25 Individual Defendants control, directly or indirectly, or in which such Individual 26 Defendants have a majority ownership interest, the Individual Defendant must 23 1 deliver a copy of this Order to (1) all principals, officers, directors, and managers 2 of that business; (2) all employees, agents, and representatives of that business 3 who engage in conduct related to the subject matter of the Order; and (3) any 4 business entity resulting from any change in structure set forth in Subsection A.2. 5 of the Section XV titled “Compliance Reporting.” For current personnel, delivery 6 shall be within five (5) days of entry of this Order. For new personnel, delivery 7 shall occur prior to them assuming their responsibilities. For any business entity 8 resulting from any change in structure set forth in Section XV.A.2, delivery shall 9 be at least ten (10) days prior to the change in structure. 10 B. The Individual Defendants must secure a signed and dated statement 11 acknowledging receipt of the Order, within thirty (30) days of delivery, from all 12 persons receiving a copy of the Order pursuant to this Section. 13 XVII. 14 ACKNOWLEDGMENT OF RECEIPT OF ORDER 15 IT IS FURTHER ORDERED that each Defendant, within five (5) business 16 days of receipt of this Order as entered by the Court, must submit to the Commission a 17 truthful sworn statement acknowledging receipt of this Order. 18 XVIII. 19 RETENTION OF JURISDICTION 20 21 22 IT IS FURTHER ORDERED that this Court shall retain jurisdiction of this matter for all purposes of construction, modification, and enforcement of this Order. IT IS SO ORDERED. 23 24 25 26 DATED: October 14, 2014 _______________________________ PHILIP M. PRO United States District Judge 24

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