CITY SELECT AUTO SALES, INC. v. BMW BANK OF NORTH AMERICA, INC. et al
Filing
100
OPINION. Signed by Judge Noel L. Hillman on 9/29/2015. (TH, )
UNITED STATES DISTRICT COURT
DISTRICT OF NEW JERSEY
________________________________
CITY SELECT AUTO SALES, INC.,
a New Jersey corporation,
individually and as the
representative of a class
of similarly situated persons,
Civil No. 13-4595 (NLH/JS)
Plaintiff,
OPINION
v.
BMW BANK OF NORTH AMERICA
INC., et al.,
Defendants.
__________________________________
APPEARANCES:
Alan C. Milstein, Esq.
Sherman, Silverstein, Kohl, Rose & Podolsky, PC
Eastgate Corporate Center
308 Harper Drive
Suite 200
Moorestown, New Jersey 08057
Counsel for Plaintiff
Ryan I. DiClemente, Esq.
Saul Ewing LLP
750 College Road East
Suite 100
Princeton, New Jersey 08540
Counsel for Defendants BMW Bank of North America, Inc.
and BMW Financial Services NA, LLC
Robert A. Smith, Esq.
Thomas J. Gaynor, Esq.
Smith & Doran, P.C.
60 Washington Street
Morristown, New Jersey 07960
Counsel for Defendant Creditsmarts Corp.
1
HILLMAN, District Judge:
In this putative class action for claims concerning an
alleged “junk fax,” presently before the Court are Plaintiff’s
motion for class certification and a motion by Defendants BMW
Bank of North America, Inc. and BMW Financial Services NA, LLC
(hereafter, “BMW Defendants”) for summary judgment.
Associated
with these motions are two motions by Plaintiff for leave to
cite supplemental authority, and a motion by Plaintiff to strike
a submission filed by Defendant Creditsmarts Corp. (hereafter,
“Creditsmarts”) joining in the BMW Defendants’ summary judgment
motion.1
The Court has considered the submissions of the parties and
decides this matter pursuant to Fed. R. Civ. P. 78.
For the
reasons that follow, Plaintiff’s motion for class certification
will be denied, Plaintiff’s motions for leave to cite
supplemental authority will be granted, the BMW Defendants’
summary judgment motion will be denied, and Plaintiff’s motion
to strike Creditsmarts’ submission will be granted.
I.
BACKGROUND
On December 27, 2012, Plaintiff, City Select Auto Sales,
Inc., received an unsolicited telephone facsimile on its fax
1
Creditsmarts does not seek summary judgment on its behalf, but
only to present further evidence in support of the BMW
Defendants’ motion.
2
machine.
Plaintiff alleges that the fax was an advertisement
for the goods, products or services of the BMW Defendants and
Creditsmarts.
Based on this fax, Plaintiff filed a two-count
complaint alleging a violation of the Telephone Consumer
Protection Act (hereafter, “TCPA”), 47 U.S.C. § 227, and common
law conversion.
Plaintiff and the BMW Defendants thereafter
stipulated to dismissal of the conversion count, but such count
remains pending as to Creditsmarts.
Defendant BMW Bank of North America, Inc. (hereafter, “BMW
Bank”) offers direct automotive financing through “up2drive,” a
division of BMW Bank that provides direct loans to consumers.
Up2drive is an auto lending division of BMW Bank, but Defendant
BMW Financial Services NA, LLC (hereafter, “BMW FS”) is the
service provider for up2drive.
Creditsmarts is an internet-based “indirect business-tobusiness lending tree model.”
According to Creditsmarts’
website,2 an independent automobile dealer inputs customer
information into a Creditsmarts database, and the information is
forwarded to various lenders who have agreed to receive
applications through Creditsmarts.
Those lenders then approve
loans for the customers, which approval is forwarded back to the
automobile dealers.
Through this model, lenders have access to
2
www.creditsmarts.com/products.asp
3
more applicants, and dealers are able to sell more cars when
their customers can more quickly and readily obtain automobile
loans.
BMW FS entered into two agreements with Creditsmarts: a
Master Professional Services Agreement (hereafter, “MPSA”), and
an up2drive/Vendor Marketing Agreement (hereafter, “Marketing
Agreement”).
Pursuant to the terms of the MPSA, Creditsmarts
was to provide “either professional consulting services and/or
employment agency services,” which services were to be described
in separate “Statement of Work” agreements that would be
incorporated into the MPSA.
The Marketing Agreement is governed by the MPSA and
incorporates the terms and conditions of the MPSA.
The
Marketing Agreement states that up2drive “desires to provide
conditional approvals to qualified customers, to offer loans or
other various consumer loan products to approved customers,” and
to perform other duties defined in the contract.
In addition,
the Marketing Agreement states that Creditsmarts “offers
potential borrowers the opportunity to complete a simple
application form” so that credit information may be provided to
lenders, and “desires to match qualified customers with the
appropriate lender by evaluating whose credit profile passes the
minimum credit parameters established by up2drive[.]”
4
The Marketing Agreement defined Creditsmarts’
responsibilities as follows:
1) [Creditsmarts] will establish electronic systems to
permit customers to communicate with up2drive
through mutually agreed secure lines of
communication.
2) [Creditsmarts] will process all application forms
using the minimum credit parameters established by
up2drive and the information obtained . . . from the
application form including the customer’s credit
history, that will provide sufficient data to
determine whether the customer may qualify for any
loan programs offered from by [sic] up2drive.
Notwithstanding the terms of the Marketing Agreement, Pawan
Murthy, the general manager of online business for BMW FS, who
signed the Marketing Agreement, testified that Creditsmarts was
primarily hired to conduct advertising for up2drive.
He
described the relationship with Creditsmarts as a “marketing
partnership” which “allows [up2drive’s] services to be presented
to the customers that CreditSmarts” has.
According to Murthy,
pursuant to the Marketing Agreement, Creditsmarts was to
“promote up2drive services on behalf of” the BMW Defendants.
On three occasions in late 2012, Creditsmarts -- through a
fax broadcaster named Westfax, Inc. (hereafter, “Westfax”) –broadcast a fax that contained the up2drive logo and identified
BMW Bank of North America (hereafter, the “BMW fax”).
Invoices
from Westfax to Creditsmarts indicate that 5,480 BMW faxes were
sent on November 29, 2012, 5,107 BMW faxes were sent on December
5
3, 2012, and 10,402 BMW faxes were sent on December 27, 2012.
Plaintiff was the recipient of the December 27, 2012 fax.
The
BMW Defendants and Creditsmarts contend that the BMW Defendants
neither requested the creation of the fax nor authorized
transmission of the fax at issue in this case.3
To send a fax through Westfax, Creditsmarts would upload
the image to be faxed as well as a list of fax numbers.
The fax
numbers were culled from Creditsmarts’ customer database, which
included various fields including customers’ contact
information, a “creation date” establishing when the business
was added to the database, a field showing when the customer
record was last updated, and a fax number if one had been
provided by the customer.
The list of fax numbers that was provided to Westfax by
Creditsmarts in connection with the BMW fax was never preserved.
Westfax routinely discards its copies of such lists and no
longer has access to the list of fax numbers provided by
Creditsmarts.
Creditsmarts has a policy of maintaining the list
3
According to Defendants, Creditsmarts was required under the
MPSA to obtain prior written approval from the BMW Defendants
before using either of the BMW Defendants’ names, trademarks or
service marks “in any advertisement or publication.” Because
the BMW fax contained the up2drive logo and the name of BMW
Bank, Defendants contend that Creditsmarts required the BMW
Defendants’ approval before sending the fax.
6
of fax numbers as a temporary file until such list is uploaded
to the Westfax portal, at which time the list is deleted.
Although there is no record of the customers to whom the
BMW fax was sent, Plaintiff asserts that such list can be recreated from Creditsmarts’ database because the database
includes the potential universe of fax recipients.
The
database, however, was not preserved as of December 2012 and is
routinely updated.
Nonetheless, Creditsmarts’ database was
preserved as of February 2014, and Plaintiff represents that
recipients of the BMW fax can be identified from the 2014
version of the database by ascertaining those customers who were
added to the database before December 2012 and who had fax
numbers listed in the database.4
4
Plaintiff does not currently have the February 2014 version of
the database. This document was subject to a motion to compel
discovery which was denied by Magistrate Judge Schneider in an
oral opinion and confirmed by text order dated February 20,
2015. Plaintiff has produced an example of the information
contained in the database, and the absence of the database in
the record does not affect the Court’s decision on class
certification. As noted by the Third Circuit, a plaintiff does
not have to identify all class members at class certification;
“instead, a plaintiff need only show that ‘class members can be
identified.’” Byrd v. Aaron’s Inc., 784 F.3d 154, 163 (3d Cir.
2015) (internal citation omitted). If, hypothetically,
recipients of the BMW fax could be ascertained from the
Creditsmarts database, the Court would not require the database
at this time as we need not identify each fax recipient for
purposes of class certification.
7
II.
JURISDICTION
The Court has jurisdiction over Plaintiff’s federal claim
under 28 U.S.C. § 1331, and supplemental jurisdiction over
Plaintiff’s state law claim under 28 U.S.C. § 1367.
III. STANDARD FOR CLASS CERTIFICATION
A.
Rule 23
In order to qualify for class certification under Federal
Rule of Civil Procedure 23, a plaintiff must satisfy the four
elements set forth in Rule 23(a), as well as the requirements of
one of the three subsections in Rule 23(b).
Wal-Mart Stores,
Inc. v. Dukes, , --- U.S. ---, 131 S. Ct. 2541, 2548-49, 180 L.
Ed. 2d 374 (2011).
Rule 23(a) contains the prerequisites for a
class, providing that class certification is proper if:
(1)
the class is so numerous that joinder of all members
is impracticable;
(2)
there are questions of law or fact common to the
class;
(3)
the claims or defenses of the representative parties
are typical of the claims or defenses of the class;
and
(4)
the representative parties will fairly and adequately
protect the interests of the class.
Fed. R. Civ. P. 23(a).
“[Class] certification is proper only if
‘the trial court is satisfied, after a rigorous analysis, that
the prerequisites of Rule 23(a) have been satisfied.’”
8
Hayes v.
Wal-Mart Stores, Inc., 725 F.3d 349, 353-54 (3d Cir. 2013)
(quoting Dukes, 131 S. Ct. at 2551).
Once a plaintiff satisfies all four prerequisites under
Rule 23(a), Rule 23(b) then identifies the types of class
actions that can be brought.
Plaintiffs in this case seek
certification pursuant to Rule 23(b)(3), which provides that a
class may be certified if “the court finds that the questions of
law or fact common to class members predominate over any
questions affecting only individual members, and that a class
action is superior to other available methods for fairly and
efficiently adjudicating the controversy.”
23(b)(3).
Fed. R. Civ. P.
The matters pertinent to these findings include:
(A)
the class members’ interests in individually
controlling the prosecution or defense of separate
actions;
(B)
the extent and nature of any litigation concerning the
controversy already begun by or against class members;
(C)
the desirability or undesirability of concentrating
the litigation of the claims in the particular forum;
and
(D)
the likely difficulties in managing a class action.
Fed. R. Civ. P. 23(b)(3).
The party moving for class certification bears the burden
of demonstrating that the requirements of Rule 23 are met by a
preponderance of the evidence.
Hayes, 725 F.3d at 354; see also
Comcast Corp. v. Behrend, --- U.S. ---, 133 S. Ct. 1426, 1432,
9
185 L. Ed. 2d 515 (2013)(“The class action is ‘an exception to
the usual rule that litigation is conducted by and on behalf of
the individual named parties only.’
To come within the
exception, a party seeking to maintain a class action ‘must
affirmatively demonstrate his compliance’ with Rule
23.”)(internal citations omitted).
“A party’s assurance to the
court that it intends or plans to meet the requirements is
insufficient.”
In re Hydrogen Peroxide Antitrust Litig., 552
F.3d 305, 318 (3d Cir. 2008).
“‘Class certification is proper
only ‘if the trial court is satisfied, after a rigorous
analysis, that the prerequisites’ of Rule 23 are met.’”
Carrera
v. Bayer Corp., 727 F.3d 300, 306 (3d Cir. 2013) (quoting
Hydrogen Peroxide, 552 F.3d at 309).
B.
Ascertainability of the Class
Before turning to the express requirements of Rule 23,
courts must address the ascertainability of a class as a
“preliminary” or “implied” requirement of class certification
when a class action is brought under Rule 23(b)(3).
Byrd v.
Aaron’s Inc., 784 F.3d 154, 162 n.5 (3d Cir. 2015); Carrera, 727
F.3d at 305 (quoting Marcus v. BMW of N. Am., LLC, 687 F.3d 583,
591 (3d Cir. 2012)).
“Many courts and commentators have
recognized that an essential prerequisite of a class action, at
least with respect to actions under Rule 23(b)(3), is that the
class must be currently and readily ascertainable based on
10
objective criteria.”
omitted).
Marcus, 687 F.3d at 592-93 (citations
“If class members are impossible to identify without
extensive and individualized fact-finding or ‘mini-trials,’ then
a class action is inappropriate.”
Id. at 593.
The Third Circuit, in Carrera, explained that the
ascertainability requirement serves several important
objectives.
“First, at the commencement of a class action,
ascertainability and a clear class definition allow potential
class members to identify themselves for purposes of opting out
of a class.”
Carrera, 727 F.3d at 307.
“Second, it ensures
that a defendant’s rights are protected by the class action
mechanism.”
Id.
“Third, it ensures that the parties can
identify class members in a manner consistent with the
efficiencies of a class action.”
Id.
“If a class cannot be
ascertained in an economical and ‘administratively feasible’
manner, significant benefits of a class action are lost.”
Id.
(citing Marcus, 687 F.3d at 593-94).
In recent years the Third Circuit has emphasized the
importance of ascertainability with respect to classes certified
under Rule 23(b)(3).
In Marcus, the claim was that Bridgestone
“run-flat tires” were defective because they were highly
susceptible to flats, could not be repaired but only replaced,
and were expensive.
Marcus, 687 F.3d at 588.
The district
court certified a class of current and former owners and lessees
11
of BMW vehicles equipped with the run-flat tires whose tires had
gone flat and been replaced.
Id. at 590.
On appeal, the Third
Circuit noted BMW’s arguments that it did not have records of
which cars were fitted with run-flat tires, that some customers
may have changed tires without BMW’s knowledge, and that BMW
would not have known which customers experienced flat tires.
Id. at 593-94.
The Third Circuit rejected the idea that having
vehicle owners “submit affidavits that their [run-flat tires]
have gone flat and been replaced” would be sufficient for
ascertaining class membership because it would be based only on
“potential class members’ say so.”
Id. at 594.
“Forcing BMW
and Bridgestone to accept as true absent persons’ declarations
that they are members of the class, without further indicia of
reliability, would have serious due process implications.”
Id.
In Carrera, the Third Circuit, relying on Marcus, vacated
the certification of a class defined as all consumers who bought
WeightSmart, a dietary supplement, in Florida.
727 F.3d at 304.
The plaintiff had alleged on behalf of a putative class that the
defendant, Bayer, falsely claimed the supplement enhanced
metabolism, but the plaintiff could not satisfy the
ascertainability standard because class members were unlikely to
have documentary proof of purchase, such as packaging or
receipts, and Bayer had no list of purchasers because it did not
sell directly to consumers.
Id.
12
The plaintiff suggested that
class members could submit affidavits attesting to their
purchase of the supplement, and also proposed a mechanism for
screening the affidavits to identify potentially fraudulent
claims, but the Third Circuit concluded that the plaintiff had
not demonstrated ascertainability.
Id. at 308, 311.
In so finding, the Third Circuit stated that the “method of
determining whether someone is in the class must be
‘administratively feasible.’”
727 F.3d at 307.
“‘Administrative feasibility means that identifying class
members is a manageable process that does not require much, if
any, individual factual inquiry.’”
citation omitted).
Id. at 307-08 (internal
The Third Circuit further stated that “to
satisfy ascertainability as it relates to proof of class
membership, the plaintiff must demonstrate his purported method
for ascertaining class members is reliable and administratively
feasible, and permits a defendant to challenge the evidence used
to prove class membership.”
727 F.3d at 308.
In Hayes, the Third Circuit again vacated the certification
of a class of consumers.
In Hayes, Sam’s Club offered extended
warranties for various items in the store, which warranties did
not cover “as-is” items unless such items still had their
manufacturer’s original warranties, were “last one” items that
were sealed and brand-new, or were display items.
13
725 F.3d at
352.5
The district court certified a class of consumers who
purchased extended warranties to cover “as-is” products, but
excluded from the class those consumers whose “as-is” products
were covered by the manufacturer’s warranty or were “last one”
items.
Id. at 353.
The Third Circuit found that the plaintiff failed to
demonstrate the ascertainability of the class.
Even though the
defendant failed to keep records of who purchased “as-is” items,
which hindered the plaintiff’s ability to bring a class action,
the Third Circuit emphasized that the plaintiff nonetheless must
demonstrate that the requirements of Rule 23 are met.
356.
Id. at
The Third Circuit stated that a plaintiff does not meet
his burden of showing by a preponderance of the evidence that
there is a reliable and administratively feasible method for
ascertaining the class when “the only proof of class membership
is the say-so of putative class members or if ascertaining the
class requires extensive and individualized fact-finding.”
Id.
In Byrd, the plaintiffs entered into a lease agreement to
rent a laptop computer from the defendant, a franchisee of
Aaron’s, Inc., and subsequently learned that the defendant,
5
Items could be designated “as-is” for a number of reasons,
including (1) display items, which were removed from their
packaging to show to members; (2) items which were purchased and
then returned; (3) items that were “last one” products that
Sam’s Club wanted to clear out; or (4) items that were damaged
in-Club. Hayes, 725 F.3d at 325.
14
without the plaintiffs’ knowledge, had installed spyware that
collected screenshots, keystrokes, and webcam images from the
computer and its users.
Byrd, 784 F.3d at 159.
The plaintiffs
brought a class action complaint alleging violations of and
conspiracy to violate the Electronic Communications Privacy Act
of 1986, 18 U.S.C. § 2511, as well as common law invasion of
privacy and aiding and abetting.
Id.
The plaintiffs sought to
certify classes of persons who leased or purchased computers
from Aaron’s, Inc. or an Aaron’s, Inc. franchisee, and their
household members, on whose computers spyware was installed and
activated without consent.
Id.
The Third Circuit in Byrd provided a thorough explanation
of the ascertainability requirement.
Although the district
court had concluded that the proposed classes were not
ascertainable, the Third Circuit reversed for a number of
reasons, including that the lower court misstated and applied
the wrong law governing ascertainability by conflating class
definition standards with the ascertainability requirement.
at 165-66.
Id.
The Third Circuit in Byrd concluded that the
proposed classes consisting of “owners” and “lessees” were
ascertainable because there were “objective records” that could
“readily identify” the class members, because Aaron’s records
revealed the computers upon which the spyware was activated and
the identity of the customer who leased or purchased each
15
computer.
Id. at 169.
Furthermore, although the class
definitions also included “household members” of the lessees and
owners of laptop computers, the Third Circuit found that such
household members were ascertainable because they could submit a
form attesting to their status in the putative class, and the
forms could then be reconciled against the already-known
addresses of owners and lessees as well as additional public
records.
IV.
Id. at 170.
STANDARD FOR SUMMARY JUDGMENT
Summary judgment is appropriate where the Court is
satisfied that “‘the pleadings, depositions, answers to
interrogatories, and admissions on file, together with the
affidavits, if any,’ . . . demonstrate the absence of a genuine
issue of material fact” and that the moving party is entitled to
a judgment as a matter of law.
Celotex Corp. v. Catrett, 477
U.S. 317, 322-23, 106 S. Ct. 2548, 91 L. Ed. 2d 265 (1986)
(citing Fed. R. Civ. P. 56).
An issue is “genuine” if it is supported by evidence such
that a reasonable jury could return a verdict in the nonmoving
party’s favor.
Anderson v. Liberty Lobby, Inc., 477 U.S. 242,
248, 106 S. Ct. 2505, 91 L. Ed. 2d 202 (1986).
A fact is
“material” if, under the governing substantive law, a dispute
about the fact might affect the outcome of the suit.
Id.
“In
considering a motion for summary judgment, a district court may
16
not make credibility determinations or engage in any weighing of
the evidence; instead, the non-moving party's evidence ‘is to be
believed and all justifiable inferences are to be drawn in his
favor.’”
Marino v. Indus. Crating Co., 358 F.3d 241, 247 (3d
Cir. 2004)(citing Anderson, 477 U.S. at 255, 106 S. Ct. 2505).
Initially, the moving party bears the burden of
demonstrating the absence of a genuine issue of material fact.
Celotex, 477 U.S. at 323, 106 S. Ct. 2548 (“[A] party seeking
summary judgment always bears the initial responsibility of
informing the district court of the basis for its motion, and
identifying those portions of ‘the pleadings, depositions,
answers to interrogatories, and admissions on file, together
with the affidavits, if any,’ which it believes demonstrate the
absence of a genuine issue of material fact.”); see also
Singletary v. Pa. Dept. of Corr., 266 F.3d 186, 192 n.2 (3d Cir.
2001) (“Although the initial burden is on the summary judgment
movant to show the absence of a genuine issue of material fact,
‘the burden on the moving party may be discharged by ‘showing’ - that is, pointing out to the district court -- that there is
an absence of evidence to support the nonmoving party’s case’
when the nonmoving party bears the ultimate burden of
proof.”)(citing Celotex, 477 U.S. at 325, 106 S. Ct. 2548).
Once the moving party has met this burden, the nonmoving
party must identify, by affidavits or otherwise, specific facts
17
showing that there is a genuine issue for trial.
U.S. at 324, 106 S. Ct. 2548.
Celotex, 477
A “party opposing summary
judgment ‘may not rest upon the mere allegations or denials of
the . . . pleading[s.]’”
232 (3d Cir. 2001).
Saldana v. Kmart Corp., 260 F.3d 228,
For “the non-moving party[ ] to prevail,
[that party] must ‘make a showing sufficient to establish the
existence of [every] element essential to that party’s case, and
on which that party will bear the burden of proof at trial.’”
Cooper v. Sniezek, 418 F. App’x 56, 58 (3d Cir. 2011) (citing
Celotex, 477 U.S. at 322, 106 S. Ct. 2548).
Thus, to withstand
a properly supported motion for summary judgment, the nonmoving
party must identify specific facts and affirmative evidence that
contradict those offered by the moving party.
Anderson, 477
U.S. at 257, 106 S. Ct. 2505.
V.
DISCUSSION
A.
Class Certification
Plaintiff seeks certification of the following class:
All auto dealerships that were included in the
Creditsmarts database on or before December 27, 2012,
with fax numbers identified in the database who were
sent one or more telephone facsimile messages between
November 20, 2012 and January 1, 2013, that advertised
the commercial availability of property, goods or
services offered by “BMW Bank of North America.”
Because Plaintiff seeks to certify a class pursuant to Fed.
R. Civ. P. 23(b)(3), the Court first considers the
ascertainability of the class.
Indeed, ascertainability is the
18
main point upon which Defendants’ opposition is based.
The
record is clear that the BMW Defendants, Creditsmarts, and
Westfax did not maintain a list of individuals or entities that
were contacted by fax.
The invoices from Westfax show only the
total number of faxes sent on various dates, but do not reflect
the individual fax numbers to which the faxes were sent.
Plaintiff contends, nevertheless, that the class is
ascertainable because if an auto dealership claims to have
received the fax, and that claimant is an auto dealership in
Creditsmarts’ database, then class membership is based not on
only the dealership’s “say so” but also on the corroborating
fact that the dealership is within the universe of database
entries from which the fax list was constructed.
The Court finds that Plaintiff fails to demonstrate that
the class is ascertainable.
The Court notes that Plaintiff’s
proposed method of ascertaining the class is not based only on
the “say so” of the prospective class members, in that the
Creditsmarts database may provide an additional layer of
verification.
However, after carefully considering the Third
Circuit case law, the Court cannot conclude that Plaintiff has
met its burden of demonstrating that the class is ascertainable.
As discussed above, in Hayes, the Third Circuit considered
the ascertainability of a class of consumers who purchased from
Sam’s Clubs in the State of New Jersey a Sam’s Club Service Plan
19
to cover “as-is” products.
When a customer purchased an “as-is”
product, the cashier had to perform a manual price override.
Price overrides were also performed for other reasons, such as
matching a competitor’s price or adjusting the price to a sale
price.
While Sam’s Club had a record of all 3,500 purchases
with price overrides, which would have included all of the
customers who purchased “as-is” products, there was no way to
determine “how many of the 3,500 price-override transactions
that took place during the class period were for as-is items.”
Hayes, 725 F.3d at 355.
Thus, although the potential universe
of customers was known to Walmart, the Third Circuit found that
the class was not ascertainable.
Similarly, in Marcus, the plaintiff sought to certify a
class of owners and lessees of BMW vehicles equipped with runflat tires whose tires had gone flat and been replaced.
While
there was a possibility that records could be produced to
identify the original owners and lessees of BMW vehicles
factory-equipped with run-flat tires which were initially
purchased or leased from New Jersey dealerships, there was no
way of knowing which cars left the lots with run-flat tires
because the tires could have been replaced by dealers in the
interim, and there was also no way of knowing which cars’ tires
had gone flat and been replaced once they left the dealership.
20
In this case, similar to the facts of Hayes and Marcus, it
appears there is documentary evidence of the potential universe
of class members.
It is clear from the record that the list of
recipients of the BMW fax was generated from the Creditsmarts
database, and although the database was not preserved until
February 2014, it appears that the parties can determine from
the database those customers that were also on the list in
December 2012.6
From this subset of customers, the parties can
eliminate those customers who could not have been sent the fax
because no fax number was contained in the database.
However,
there is no evidence that the BMW fax was sent to every customer
who had a fax number in the database during the relevant time
period.
Plaintiff here has provided no method for determining
which of the remaining customers would have been sent the BMW
fax.
Much like Hayes and Marcus, even though Plaintiff may be
able to identify the potential universe of fax recipients, there
The Court recognizes that the database preserved as of 2014 is
not identical to the database as of December 2012, and some auto
dealerships who may claim they received the BMW fax may be
erroneously excluded from the class because they were removed
from the database at some point between December 2012 and
February 2014. As the Third Circuit noted in Byrd, however, a
putative class need not “include all individuals who may have
been harmed by a particular defendant[.]” Byrd, 784 F.3d at
167. “Individuals who are injured by a defendant but are
excluded from a class are simply not bound by the outcome of
that particular action.” Id.
6
21
is no objective way of determining which customers were actually
sent the BMW fax.7
In so finding, the Court recognizes Plaintiff’s argument
that Defendants had the burden of establishing their compliance
with the TCPA and that each person to whom a fax is sent gave
prior permission.
In the authority upon which Plaintiff relies
-- In re: Rules and Regulations Implementing the Telephone
Consumer Protection Act of 1991 -- the FCC notes that a sender
of facsimiles has the obligation of demonstrating that it
7
Plaintiff argues that the facts of this case are more akin to
Byrd because claimants can be verified by cross-reference to
objective records, i.e. the Creditsmarts database. The Court
disagrees. In Byrd, the defendants’ records revealed the
computers upon which the spyware was activated, as well as the
full identity of the customer who leased or purchased each of
those computers. Here, by contrast, the Creditsmarts database
does not reveal those customers to whom the BMW fax was sent.
If an auto dealership claims that it received the BMW fax, there
is no way of verifying by reference to the database that the
dealership was, in fact, sent the fax. Plaintiff’s reliance on
Clark v. Bally’s Park Place, Inc., 298 F.R.D. 188 (D.N.J. 2014),
is similarly misplaced. Clark involved a class of employees who
were required to attend “Buzz Sessions” before their shifts but
were not paid for their time attending such sessions. Although
the defendants did not maintain records of those employees who
participated in the Buzz Sessions, the district court concluded
that the class was ascertainable. The defendants could identify
those employees who worked a “Buzz Session eligible shift”
through the use of employment records, and could assume that
such employees actually attended the Buzz Sessions because
attendance was mandatory. Here, by contrast, there is no
evidence that every customer in the Creditsmarts database who
had a fax number was sent the BMW fax. Consequently, unlike
Clark, the Court cannot assume that everyone in the database as
of December 2012 with a fax number would have actually been sent
the BMW fax.
22
complied with the rules, including that it had the recipient's
prior express invitation or permission, and “strongly suggest[s]
that senders take steps to promptly document that they received
such permission.”
21 F.C.C.R. 3787, 3812 (Apr. 6, 2006).
The
FCC does not, however, expressly require a sender of faxes to
maintain written records of each recipient to whom a fax is
sent.
Therefore, contrary to Plaintiff’s assertion, Defendants
did not have an obligation to preserve a “master list” of
recipients of the BMW fax.
To be sure, when a defendant does not have an obligation to
maintain records, its lack of records and business practices
makes it more difficult for a plaintiff to ascertain the members
of an otherwise objectively verifiable low-value class, which
may cause class members to suffer.
See Carrera v. Bayer Corp.,
No. 12-2621, 2014 WL 3887938, at *3 (3d Cir. May 2, 2014)
(Ambro, J., dissenting).
The Superior Court of New Jersey,
Appellate Division has explained that “[a]llowing a defendant to
escape responsibility for its alleged wrongdoing by dint of its
particular recordkeeping policies . . . is not in harmony with
the principles governing class actions.”
Daniels v. Hollister
Co., 440 N.J. Super. 359, 369, 113 A.3d 796 (N.J. Super. Ct.
App. Div. 2015).
Several courts have criticized the Third
Circuit as imposing too high of a burden on plaintiffs.
See,
e.g., Rikos v. Procter & Gamble Co., --- F.3d ----, 2015 WL
23
4978712, at *22 (6th Cir. Aug. 20, 2015); Mullins v. Direct
Digital LLC, --- F.3d ----, 2015 WL 4546159, at *6 (7th Cir.
July 28, 2015);8 Langendorf v. Skinnygirl Cocktails, LLC, 306
F.R.D. 574, 579 (N.D. Ill. 2014); McCrary v. Elations Co., LLC,
No. EDCV 13–00242, 2014 WL 1779243, at *8 (C.D. Cal. Jan. 13,
2014).
Nonetheless, the decisions in Marcus, Hayes, Carrera,
and Byrd are precedential opinions, and the standards set forth
therein must be followed by this Court.
These cases make clear
that a defendant’s lack of records does not alleviate a
plaintiff’s burden of demonstrating that a class can be
certified.
See Hayes, 725 F.3d at 356 (“the nature or
thoroughness of a defendant's recordkeeping does not alter the
plaintiff's burden to fulfill Rule 23's requirements.”).
Having found that Plaintiff fails to demonstrate that the
class is ascertainable, which is a prerequisite to class
certification under Rule 23, the Court need not address the
remaining Rule 23 requirements.
Plaintiff’s motion for class
certification will be denied.
8
Plaintiff filed motions for leave to cite supplemental
authority as to the Rikos and Mullins cases. The Court has
considered the Sixth Circuit’s decision in Rikos, as well as the
Seventh Circuit’s decision in Mullins, and Plaintiff’s motion
will therefore be granted. However, neither Rikos nor Mullins
is not binding on this Court, and the Court continues to apply
Third Circuit precedent in deciding Plaintiff’s motion for class
certification.
24
B.
Summary Judgment
Count I of the complaint, which is the only count remaining
against the BMW Defendants, alleges that the BMW Defendants
violated the TCPA.
The TCPA provides in relevant part as
follows:
It shall be unlawful for any person . . . to use any
telephone facsimile machine . . . to send, to a
telephone facsimile machine, an unsolicited
advertisement, unless . . . the unsolicited
advertisement contains a notice meeting the
requirements under paragraph (2)(D).
47 U.S.C. § 227(b)(1)(C)(iii).
“[T]he statute is silent as to
who should be classified as a sender of unsolicited fax
advertisements.
The statute, thus, fails to identify whether,
for purposes of section 227(b)(1)(C), the sender is the
advertiser, a fax broadcasting service hired by the advertiser,
the common carrier whose network is used to send the fax, or
whether multiple individuals or entities are ‘senders.’”
Palm
Beach Golf Center–Boca, Inc. v. John G. Sarris, D.D.S., P.A.,
781 F.3d 1245, 1256 (11th Cir. 2015).
The Federal
Communications Commission (hereafter, “FCC”), in turn, has
defined “sender” as “the person or entity on whose behalf a
facsimile unsolicited advertisement is sent or whose goods or
services are advertised or promoted in the unsolicited
advertisement.”
47 CFR § 64.1200(f)(10).
The language of the
TCPA and the FCC’s accompanying definition of “sender” together
25
establish that under the TCPA, direct liability attaches to the
entity on whose behalf an unsolicited facsimile is sent or whose
goods or services are promoted in such facsimile.
The BMW Defendants move for summary judgment on the ground
that they are not the “sender” of the BMW fax, thereby
exculpating them from liability under the TCPA.
According to
the BMW Defendants, the undisputed evidence demonstrates that
Creditsmarts composed the BMW fax and caused such fax to be
transmitted to Creditsmarts’ customers, without the knowledge or
consent of the BMW Defendants.9
The BMW Defendants assert that
Creditsmarts was not authorized to conduct facsimile marketing
on behalf of the BMW Defendants and did not obtain consent from
the BMW Defendants to advertise their products or services in
the BMW fax.
The BMW Defendants thus contend that they did not
use a fax machine to send an unsolicited advertisement as
required under the TCPA.
Furthermore, the BMW Defendants argue
9
This, too, is the crux of Creditsmarts’ submission joining in
the BMW Defendants’ motion for summary judgment. The Court,
however, does not consider Creditsmarts’ submission because it
fails to provide Plaintiffs an opportunity to respond. While
the Court recognizes that Creditsmarts is not moving for summary
judgment, it is attempting to inject evidence into the record in
support of the BMW Defendants’ summary judgment motion without
providing Plaintiff a means of responding to such evidence in
accordance with Local Civil Rule 56.1. Furthermore, as noted by
Plaintiff, Creditsmarts’ brief was filed the same day that
Plaintiff’s opposition brief was due, thereby depriving
Plaintiff of the opportunity to address the evidence cited in
Creditsmarts’ submission. Accordingly, Plaintiff’s motion to
strike the submission will be granted.
26
that they cannot be held vicariously liable for the acts of
Creditsmarts because Creditsmarts was an independent contractor,
there was no actual or apparent authority for Creditsmarts’
actions, and the BMW Defendants did not ratify the actions by
Creditsmarts.
In response, Plaintiff asserts that the BMW Defendants are
directly liable for sending the BMW fax.
It is undisputed that
Westfax sent the BMW fax at the direction of Creditsmarts, and
the BMW Defendants did not actually send the fax or cause the
fax to be sent.
It also appears undisputed that the BMW
Defendants never specifically requested that the BMW fax be
created or sent.
Plaintiff argues that the BMW Defendants are
nonetheless liable under the TCPA because the fax was sent “on
behalf of” the BMW Defendants and, in any event, advertised the
BMW Defendants’ goods or services.
As noted above, the FCC regulation defining a “sender”
appears to prescribe “two parallel, and often blended, theories
of ‘sender’ liability[.]”
City Select Auto Sales, Inc. v. David
Randall Associates, Inc., --- F. Supp. 3d ----, 2015 WL 1421539,
at *12 (D.N.J. Mar. 27, 2015) (citing 47 C.F.R. §
64.1200(f)(10)).
The first theory of liability “applies to ‘the
person or entity’ on ‘whose behalf’ a third party transmits an
unsolicited facsimile advertisement[.]”
Id.
The other theory
of liability “applies to the person or entity ‘whose goods or
27
services are advertised or promoted in the unsolicited
advertisement.’”
Id.
The BMW Defendants argue that despite the language of the
FCC regulation, the TCPA cannot impose liability upon an entity
solely because its goods or services are promoted in an
unsolicited advertisement, particularly when there is no
evidence that the entity authorized the creation of the
facsimile.
In support, the BMW Defendants cite Cin-Q Auto.,
Inc. v. Buccaneers Ltd. P’ship, No. 8:13-cv-01592, 2014 WL
7224943, at *6 (M.D. Fla. Dec. 17, 2014).
As stated in Cin-Q
Auto, “[t]o conclude that an individual or entity is per se a
‘sender’ under the TCPA merely because their ‘goods or services’
appear as advertised in the faxes at issue . . . would give rise
to, what the parties have labeled, sabotage liability.”
Id.
An
entity could be subjected to liability if an individual,
unbeknownst to the organization and without directive from the
organization, began promoting the goods or services of the
entity.
Id.
The court found that “[u]niversal liability for
complete inaction was not contemplated by Congress in passing
the TCPA and does not appear to have been contemplated by the
FCC in crafting and interpreting its regulations.”
Id.
The
court thus held that a plaintiff in a TCPA case must prove that
the unauthorized faxes were sent on behalf of the defendant, and
28
an action or inaction that sets the causal chain in motion must,
in some way, be attributable to the defendant.
Id.
Even the FCC has indicated that the relevant requirement is
that an unauthorized fax was sent “on behalf of” the defendant.
Specifically, the FCC has noted: “We take this opportunity to
emphasize that under the Commission's interpretation of the
facsimile advertising rules, the sender is the person or entity
on whose behalf the advertisement is sent.
In most instances,
this will be the entity whose product or service is advertised
or promoted in the message.”
In re: Rules and Regulations
Implementing the Telephone Consumer Protection Act of 1991, 21
F.C.C.R. at 3808.
While the rationale of Cin-Q Auto is persuasive, the Court
at this time need not decide whether the BMW Defendants can be
liable for a fax that merely promoted their goods or services,
because the Court concludes that there is a sufficient dispute
of fact as to whether the BMW fax was sent “on behalf of” the
BMW Defendants.
While it is clear that the BMW Defendants did
not specifically request or authorize the fax at issue to be
created or sent, a reasonable jury could conclude that
Creditsmarts was acting “on behalf of” the BMW Defendants based
on the course of dealings between the parties.
The written
Marketing Agreement between the parties seemingly limits the
duties of Creditsmarts to matching qualified customers with
29
up2drive, but there is evidence in the record that Creditsmarts
also engaged in marketing efforts on behalf of the BMW
Defendants.
Murthy, the general manager of online business for BMW FS
who signed the Marketing Agreement, testified that Creditsmarts
was primarily hired to conduct advertising for up2drive.
He
described the relationship with Creditsmarts as a “marketing
partnership” which “allows [up2drive’s] services to be presented
to the customers that CreditSmarts” has.
Similarly, Ryan, the
president of CreditSmarts, testified that no one other than he
“was authorized to speak to BMW of Up2Drive personnel regarding
any marketing items[,]” but in so stating Ryan confirmed that
Creditsmarts and the BMW Defendants had some form of marketing
arrangement.
Indeed, the agreement between the parties is even
titled a “Marketing Agreement.”
Furthermore, Creditsmarts created an e-mail that Ryan sent
to certain dealers that promoted up2drive -- stating that
up2drive is “looking for your BUSINESS” -- and contained the
up2drive logo that had been provided by the BMW Defendants.
It
also appears that Ryan advised a BMW FS employee, Jake Thomson,
of Creditsmarts’ e-mail marketing effort, having stated in a
September 21, 2012 e-mail that he was “trying to figure out how
we can promote the Up2drive product by encouraging the email
address to be completed on the apps at a great level.”
30
Moreover, once the BMW Defendants learned of the BMW fax,
they did not take immediate action to ensure that no further
solicitations went out on behalf of the BMW Defendants.
When
Murthy was provided a copy of the fax and questioned about it on
December 10, 2012, he merely responded that the BMW Defendants
were working with Creditsmarts, which was “trying to develop a
network of independents who have been providing us some good
business.”
He did not at that time discuss the fax with anyone,
and could not recall doing any investigation with respect to the
fax.
In fact, despite learning of the fax on December 10, 2012,
it does not appear that the BMW Defendants raised the issue of
the fax with Creditsmarts until August 8, 2013.
In this regard,
Thomson, on behalf of BMW FS, testified that he never told
Creditsmarts that it was not authorized to use fax
advertisements to promote the up2drive services.
It thus
appears that the BMW Defendants did not express disapproval of
the BMW fax, did not advise Creditsmarts that it was in breach
of the written agreements, and took no action to ensure that
Creditsmarts did not send any further faxes.10
10
In fact, more than 10,000 faxes were sent on December 27, 2012
-- more than two weeks after the BMW Defendants learned about
the fax on December 10, 2012. Thus, it is possible that the BMW
Defendants could have prevented the additional unauthorized
transmission of thousands of faxes had they confronted
Creditsmarts about the fax when they learned of it. Instead,
they failed to reprimand Creditsmarts for violating the written
agreements of the parties and took no steps to ensure
31
Based on the foregoing evidence, a trier of fact could
reasonably determine that Creditsmarts was authorized to engage
in marketing efforts on behalf of the BMW Defendants.
Although
it seems clear that the BMW Defendants did not specifically
authorize the creation and mailing of the fax at issue in this
case, there is sufficient evidence that Creditsmarts exercised
some discretion in deciding how to solicit business on behalf of
the BMW Defendants.
The Court recognizes that the terms of the
written agreements between the parties required approval by the
BMW Defendants to use logos or marks, and representatives of the
BMW Defendants profess ignorance as to certain marketing efforts
undertaken by Creditsmarts.
Nevertheless, once the BMW
Defendants learned of such marketing efforts, there is no
evidence that they confronted Creditsmarts or attempted to
ensure future compliance with the terms of the written
agreements.
Under these circumstances, the Court finds a
sufficient question of fact remains as to whether Creditsmarts
sent the BMW fax “on behalf of” the BMW Defendants.
The BMW
Defendants’ motion for summary judgment will therefore be
denied.
Creditsmarts’ future compliance with the terms of such
agreements. A trier of fact could conclude from the BMW
Defendants’ acquiescence that the BMW Defendants approved of the
actions taken by Creditsmarts on their behalf.
32
VI.
CONCLUSION
For the reasons set forth above, Plaintiff’s motion for
class certification will be denied as Plaintiff fails to
demonstrate that the class is ascertainable as required under
Third Circuit precedent.
Plaintiff’s motions for leave to cite
supplemental authority in connection with their class
certification motion will be granted.
The BMW Defendants’
motion for summary judgment will be denied.
Plaintiff’s motion
to strike Creditsmarts’ submission joining in the BMW
Defendants’ summary judgment motion will be granted.
An Order consistent with this Opinion will be entered.
s/ Noel L. Hillman
NOEL L. HILLMAN, U.S.D.J.
Date: September 29, 2015
At Camden, New Jersey
33
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