Rogers v. TransUnion

Filing 21

MEMORANDUM AND ORDER: For the reasons stated in the attached Memorandum & Order, defendant's 16 motion for judgment on the pleadings is granted. Because courts should not dismiss a pro se complaint "without granting leave to amend at least once when a liberal reading of the complaint gives any indication that a valid claim might be stated," Cuoco v. Moritsugu, 222 F.3d 99, 112 (2d Cir. 2000) (citation omitted), plaintiff may file an amended complaint within 30 days of the date of this Order. If plaintiff does not file an amended complaint within 30 days, judgment shall be entered dismissing the case.The Court certifies pursuant to 28 U.S.C. § 1915(a)(3) that any appeal from this order would not be taken in good faith, so in forma pauperis status is denied for the purpose of any appeal. See Coppedge v. United States, 369 U.S. 438, 444-45 (1962). Ordered by Judge Rachel P. Kovner on 4/10/2024. (XW)

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF NEW YORK
---------------------------------------------------------x
SHANIQUA ROGERS,
v.

MEMORANDUM AND ORDER
23-CV-0536 (RPK) (TAM)

Plaintiff,

TRANS UNION LLC,
Defendant.
---------------------------------------------------------x
RACHEL P. KOVNER, United States District Judge:
Pro se plaintiff Shaniqua Rogers sued defendant Trans Union LLC (“TransUnion”) under
the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq., and New York State laws. See
Compl. (Dkt. #1). TransUnion has moved for judgment on the pleadings under Federal Rule of
Civil Procedure 12(c). See Mot. for J. on Pleads. (Dkt. #16). For the reasons set out below, the
motion is granted.
BACKGROUND
The following facts are drawn from the complaint and are assumed true for purposes of
this order.
Plaintiff alleges that “[t]here were accounts and personal information that were furnished
inaccurately on [p]laintiff’s reports” from TransUnion, a credit reporting agency. Compl. ¶ 9. She
does not specify what the alleged inaccuracies were. See generally Compl. Plaintiff states that
she submitted Consumer Financial Protection Bureau complaints to question the accuracy and
completeness of her TransUnion “consumer file.” Id. ¶ 8. She alleges that TransUnion failed to
“properly investigate disputes, sent generic letters and failed to provide lawful information about
[p]laintiff’s consumer file and consumer report after numerous requests.” Id. ¶ 11. Plaintiff further
alleges that TransUnion’s “procedures to furnish and verify information are inaccurate or
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incomplete.” Id. ¶ 13. Plaintiff claims that TransUnion’s furnishing of inaccurate information
“caused damage to [p]laintiff’s credit report and limited [p]laintiff’s desire to extend credit for
personal, family, or household purposes,” id. ¶ 14, caused plaintiff to face “numerous adverse
actions for credit extensions,” id. ¶ 15, and caused her “severe emotional distress,” id. ¶ 17.
Plaintiff filed this lawsuit in 2023, alleging that TransUnion violated the FCRA, which
authorizes consumers to sue “any person” who “willfully” or “negligent[ly]” fails to comply with
the FCRA’s requirements. 15 U.S.C. §§ 1681n, 1681o. Plaintiff alleges that TransUnion acted
negligently by failing to (i) compile and maintain an accurate consumer file for plaintiff, (ii) furnish
accurate information on her consumer report, (iii) investigate plaintiff’s evidence of inaccuracy,
and (iv) correct the inaccurate information. Compl. ¶¶ 21–29. Plaintiff also brings state-law
claims for violations of the New York Fair Credit Reporting Act (“NYFCRA”), N.Y. Gen. Bus.
Law § 380, as well as for defamation of character and “assumption of duty.” Id. ¶¶ 30–41.
Plaintiff seeks “punitive, actual and statutory damages” from TransUnion. Id. ¶ 18.
TransUnion answered the complaint, see Answer (Dkt. #12), and has now moved for
judgment on the pleadings under Rule 12(c), see Mot. for J. on Pleads.
STANDARD OF REVIEW
Motions for judgment on the pleadings under Federal Rule of Civil Procedure 12(c) and
motions to dismiss under Rule 12(b)(6) are evaluated under the same standard. Ziemba v. Wezner,
366 F.3d 161, 163 (2d Cir. 2004). In evaluating either motion, a court must “accept[] all factual
claims in the complaint as true, and draw[] all reasonable inferences in the plaintiff’s favor.” Lotes
Co. v. Hon Hai Precision Indus. Co., 753 F.3d 395, 403 (2d Cir. 2014) (quoting Famous Horse v.
5th Ave. Photo Inc., 624 F.3d 106, 108 (2d Cir. 2010)). To avoid dismissal, the complaint’s
“[f]actual allegations must be enough to raise a right to relief above the speculative level . . . on

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the assumption that all of the complaint’s allegations are true.” Bell Atl. Corp. v. Twombly, 550
U.S. 544, 555 (2007). The complaint, in other words, must plead “enough facts to state a claim to
relief that is plausible on its face.” Id. at 570. While the plausibility standard “is not akin to a
‘probability requirement,’” it requires “more than a sheer possibility that a defendant has acted
unlawfully.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Twombly, 550 U.S. at 556).
The complaint of a pro se plaintiff must be “liberally construed, and . . . however inartfully
pleaded, must be held to less stringent standards than formal pleadings drafted by lawyers.”
Erickson v. Pardus, 551 U.S. 89, 94 (2007) (quotation marks and citations omitted). Pro se status,
however, does not “exempt a party from compliance with relevant rules of procedural and
substantive law.” Triestman v. Fed. Bureau of Prisons, 470 F.3d 471, 477 (2d Cir. 2006) (quoting
Traguth v. Zuck, 710 F.2d 90, 95 (2d Cir. 1983)).
DISCUSSION
Plaintiff has not plausibly alleged that TransUnion violated the FCRA or the NYFCRA.
As alleged, plaintiff’s state common-law claims are expressly preempted by the FCRA. Even if
plaintiff’s common-law claims were not preempted, she fails to state sufficient facts to support
those claims.
I.

Plaintiff Fails to Allege a Plausible FCRA Claim
Plaintiff has failed to plausibly allege any violations of the FCRA. The FCRA “regulates

the consumer reporting agencies that compile and disseminate personal information about
consumers” and “imposes a host of requirements concerning the creation and use of consumer
reports.” TransUnion LLC v. Ramirez, 594 U.S. 413, 418 (2021) (quoting Spokeo, Inc. v. Robins,
578 U.S. 330, 335 (2016)). The complaint appears to assert violations of 15 U.S.C. §§ 1681e(b)
and 1681i. See Compl. ¶¶ 21–29. Those sections require TransUnion to “follow reasonable
procedures to assure maximum possible accuracy of the information concerning the individual
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about whom the report relates,” 15 U.S.C. § 1681e(b), and to “conduct a reasonable
reinvestigation” when the “the completeness or accuracy of any item of information contained in
a consumer’s file at a consumer reporting agency is disputed by the consumer,” id. § 1681i.
Plaintiff fails to adequately allege that TransUnion violated Section 1681e(b) or 1681i. To
bring claims under these provisions, plaintiff must plausibly allege (among other things) that (i)
her credit report contained disputed information that is inaccurate, and (ii) defendant failed to
follow reasonable procedures to assure maximum possible accuracy of a report, see id. § 1681e(b),
or to reinvestigate, see id. § 1681i. See, e.g., Mader v. Experian Info. Sols., Inc., 56 F.4th 264,
269–70 (2d Cir. 2023) (discussing claims under Section 1681e(b)); Jones v. Experian Info. Sols.,
Inc., 982 F. Supp. 2d 268, 272–74 (S.D.N.Y. 2013) (compiling cases addressing claims under
Section 1681i). Plaintiff has not done so.
Plaintiff has not adequately pleaded an inaccuracy because she fails to specify what
information in her credit report was incorrect and why. Plaintiff makes only conclusory allegations
that TransUnion reported “inaccurate information,” Compl. ¶ 22, and “did not delete names,
addresses, and other contact information that were inaccurate,” id. ¶ 27. This Court recently
dismissed plaintiff’s Section 1681e(b) and 1681i claims in a separate lawsuit against Experian
Information Solutions, Inc., based on identical allegations. Rogers v. Experian Info. Sols., Inc.,
No. 23-CV-0538 (RPK) (TAM), 2024 WL 1348500, at *2 (E.D.N.Y. Mar. 29, 2024). Other courts
also routinely dismiss Section 1681e(b) and 1681i claims like this that do not identify specific
misstatements and explain why they were incorrect. See, e.g., Varlack v. TransUnion, LLC, No.
23-CV-6760 (LTS), 2023 WL 6608980, at *2 (S.D.N.Y. Oct. 10, 2023) (dismissing Section
1681e(b) claim because plaintiff did not “plead facts about what inaccurate information appeared
on her consumer reports . . . other than stating that there was a ‘billing error’”); Gestetner v.

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Equifax Info. Servs., LLC, No. 18-CV-5665 (JFK), 2019 WL 1172283, at *2 (S.D.N.Y. Mar. 13,
2019) (dismissing both Section 1681e(b) and 1681i claims because the complaint did not include
“any explanation as to why” information was inaccurate); Khan v. Equifax Info. Servs., LLC, No.
18-CV-6367 (MKB), 2019 WL 2492762, at *4 (E.D.N.Y. June 14, 2019) (dismissing both Section
1681e(b) and 1681i claims because plaintiff did not “state facts demonstrating that [d]efendant’s
report about [p]laintiff was inaccurate” and collecting cases); see also Henry v. Flagstar Bank,
FSB, No. 16-CV-1504 (JMA), 2019 WL 1471267, at *2 (E.D.N.Y. Mar. 31, 2019) (dismissing
FCRA claim because plaintiffs did not allege “what information [defendant] allegedly reported, to
whom, why it was allegedly false, or any other information that could support such a claim”).
The complaint is also devoid of factual allegations regarding TransUnion’s procedures to
ensure the accuracy of its reports, see 15 U.S.C. § 1681e(b), or to reinvestigate any disputed
information, see id. § 1681i. Because Sections 1681e(b) and 1681i do not impose strict liability
for inaccuracies, the failure to allege what steps TransUnion took or failed to take pertaining to the
accuracy of its reports is an independent basis to dismiss plaintiff’s FCRA claims. See Rogers,
2024 WL 1348500, at *3 (dismissing plaintiff’s claims against Experian based on identical
allegations); Ahmad v. Experian Info. Sols., Inc., No. 23-CV-2222 (LJL), 2023 WL 8650192, at
*5–6 (S.D.N.Y. Dec. 14, 2023) (dismissing Section 1681e(b) claim because plaintiff “states
nothing at all about [defendant’s] procedures” and Section 1681i claim because plaintiff did not
allege “what [d]efendant did in the course of reinvestigating” (citation and internal quotation marks
omitted)); Nguyen v. Ridgewood Sav. Bank, No. 14-CV-1058 (MKB), 2015 WL 2354308, at *11
(E.D.N.Y. May 15, 2015) (dismissing Section 1681e(b) claim because plaintiff failed “to make
any allegations relating to the procedures . . . Trans Union instituted to ensure the accuracy of the
information” and Section 1681i claim because plaintiff failed “to make any allegations regarding

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either the procedures followed or investigations by . . . Trans Union in response to [plaintiff’s]
complaints”).
In sum, because plaintiff’s allegations amount to little more than “a formulaic recitation of
the elements of a cause of action,” Twombly, 550 U.S. at 555, the Court cannot “draw the
reasonable inference that the defendant is liable” under the FCRA, Iqbal, 556 U.S. at 678.
Plaintiff’s FCRA claims are accordingly dismissed.
II.

Plaintiff Fails to Allege a Plausible State-Law Claim
Plaintiff also fails to allege a plausible violation of New York State law. While plaintiff

does not explicitly invoke diversity jurisdiction as a basis for this Court to exercise subject matter
jurisdiction over these claims, plaintiff has pleaded that the parties are diverse, see Compl. ¶¶ 5, 7,
and that the amount in controversy exceeds the sum or value of $75,000, see id. at 5 (“Invoice”).
The Court therefore considers plaintiff’s state-law claims under its diversity jurisdiction. See 28
U.S.C. § 1332.
A. Plaintiff Fails to State NYFCRA Claims
Plaintiff does not plausibly allege that TransUnion violated Sections 380-j(a), 380-h(a),
and 380-h(b) of the NYFCRA.
Plaintiff fails to state a claim under Section 380-j(a) of the NYFCRA. As relevant here,
Section 380-j(a) prohibits a consumer agency from “report[ing] or maintain[ing] in the file on a
consumer” information “which it has reason to know is inaccurate.” N.Y. Gen. Bus. Law § 380j(a)(4). “Because the language of the NYFCRA and the FCRA is substantially similar,” the
Court’s “conclusions regarding the FCRA also dispose of [plaintiff’s] NYFCRA claim[].” Mader,
56 F.4th at 267 n.1; see Rogers, 2024 WL 1348500, at *3 (dismissing this plaintiff’s identical
NYFCRA claim against Experian); Ahmad, 2023 WL 8650192, at *4 n.4 (“[T]he Court’s
discussion of [p]laintiff’s claims under the FCRA also applies to the extent he intends to assert
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claims under the NYFCRA.”). As discussed above, plaintiff’s FCRA claims are dismissed because
plaintiff failed to plausibly allege that her consumer report or file contained inaccurate information.
See supra pp. 4–5. Accordingly, her Section 380-j(a) claim is dismissed for the same reason.
Plaintiff’s claim that TransUnion failed to furnish “a copy of investigative consumer
reports after requests,” in violation of Sections 380-h(a) and (b), is also dismissed. Neither of
those sections requires a consumer reporting agency to supply a copy of investigative reports to a
consumer upon her request. See N.Y. Gen. Bus. Law §§ 380-h(a), 380-h(b). Plaintiff’s Section
380-h(a) and (b) claims are therefore dismissed.
B. Plaintiff Fails to State Any Common-Law Claims
Plaintiff’s common-law claims also fail. While plaintiff pleads claims for defamation of
character and “assumption of duty,” “assumption of duty” is not itself a cause of action but is
instead “a theory that satisfies one of the multiple elements a plaintiff must allege to plead a claim
for negligence.” Kloner v. United States, No. 13-CV-3171 (MKB), 2016 WL 5921071, at *5
(E.D.N.Y. Oct. 11, 2016) (collecting cases). The Court therefore construes the complaint as
bringing negligence and defamation claims, which fail both because they are preempted by the
FCRA and because, in any event, they are too conclusory to survive dismissal.
Plaintiff’s negligence and defamation claims are expressly preempted by the FCRA. The
FCRA preempts “any action or proceeding in the nature of defamation . . . or negligence with
respect to the reporting of information against any consumer reporting agency . . . based in whole
or in part on [a consumer] report[,] except as to false information furnished with malice or willful
intent to injure such consumer.” 15 U.S.C. § 1681h(e). Because plaintiff does not plausibly allege
that TransUnion acted with malice or willful intent to injure, the FCRA bars plaintiff from bringing
these causes of action. See Rogers, 2024 WL 1348500, at *4 (finding this plaintiff’s identical

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defamation and negligence claims against Experian were preempted by FCRA); Desmarattes v.
Equifax, No. 22-CV-3330 (KAM), 2023 WL 8473362, at *11 (E.D.N.Y. Dec. 7, 2023) (dismissing
defamation claim because plaintiff did not “allege[] facts establishing malice or willful intent to
injure”); Holmes v. Experian Info. Sols., Inc., 507 F. App’x 33, 35 (2d Cir. 2013) (affirming district
court’s ruling “that the FCRA preempts claims of negligence by consumer reporting agencies,
allowing recovery only for malice or willfulness, which [plaintiff] did not allege”).
Even if the FCRA did not preempt plaintiff’s negligence and defamation claims, plaintiff
fails to allege nonconclusory facts to support those claims. To state a claim for defamation, a
complaint must allege, among other elements, “a false statement that is . . . published to a third
party.” Elias v. Rolling Stone LLC, 872 F.3d 97, 104 (2d Cir. 2017). And in alleging her
negligence claim, plaintiff asserts that TransUnion breached its “duty to address, provide
reasonable care, and prevent incomplete and inaccurate information on [p]laintiff’s credit report
and consumer file.” Compl. ¶ 40. Because, as discussed above, plaintiff has not plausibly alleged
her credit report contained inaccurate or false information, see supra pp. 4–5, her defamation and
negligence claims fail.
CONCLUSION
Defendant’s motion for judgment on the pleadings is granted. Because courts should not
dismiss a pro se complaint “without granting leave to amend at least once when a liberal reading
of the complaint gives any indication that a valid claim might be stated,” Cuoco v. Moritsugu, 222
F.3d 99, 112 (2d Cir. 2000) (citation omitted), plaintiff may file an amended complaint within 30
days of the date of this Order, see Regeda v. City of New York, No. 09-CV-5427 (KAM) (VVP),
2012 WL 7157703, at *3 (E.D.N.Y. Sept. 7, 2012) (noting that courts may allow leave to replead
upon granting a Rule 12(c) motion), report and recommendation adopted, 2013 WL 619567

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(E.D.N.Y. Feb. 19, 2013); Woodward v. Morgenthau, 740 F. Supp. 2d 433, 441 (S.D.N.Y. 2010)
(same). If plaintiff does not file an amended complaint within 30 days, judgment shall be entered
dismissing the case.
The Court certifies pursuant to 28 U.S.C. § 1915(a)(3) that any appeal from this order
would not be taken in good faith, so in forma pauperis status is denied for the purpose of any
appeal. See Coppedge v. United States, 369 U.S. 438, 444–45 (1962).
SO ORDERED.
/s/ Rachel Kovner
RACHEL P. KOVNER
United States District Judge
Dated: April 10, 2024
Brooklyn, New York

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